Newsgroup: it.arti.fotografia.digitale
Titolo: Riparazioni su oggetti NIKON acquistati in "Grey Market"

Generally, a manufacturer works with a single importer who can sell and 
support their products in a given region. The importer usually has local 
dealers and distributors who resell the imported products; this is 
called a "distribution channel". Grey Market refers to merchandise that 
is imported and sold by methods other than these normal channels.
For local safety regulations and certifications (FCC, CE, UL, etc.) and 
government requirements a manufacturer provides special packaging 
(manuals in the appropriate language, power cables designed for the 
local receptacle, etc.) and product engineering designed to meet local 
codes. Manufacturers also have service and support agreements with the 
authorized importer.
Grey Market items are not designed to be sold in a particular market and 
cannot be supported by the authorized importer because they may not meet 
mandatory safety and certification codes. Because these items are not 
designed for a particular market they may not function properly, or the 
authorized importer may not be equipped to provide service, support or 
software.
With the opening of international borders and the use of the Internet to 
sell goods, Grey Market equipment has become extremely common in the 
photographic and consumer electronics markets. Many different types of 
equipment are brought into Europe for sale without the proper 
documentation and European consumers do not always know what they are 
purchasing.
Because the resellers' cost is less they can sell Grey Market items for 
less. Unfortunately this price savings is only on the initial purchase; 
because service and support is more difficult to obtain it may end up 
costing the consumer more in the long run.
Who is the authorized importer of Nikon Equipment into Europe?
Nikon Europe B.V. is the sole authorized importer of Nikon Corporation 
of Japan for photographic devices. Goods are then distributed to Nikon 
country subsidiary and distributor offices who pay shipping into the 
local country, import duties and taxes, and provide service and support 
for these products. Nikon Europe B.V. ensures that the products they 
import are fully certified and safe for use in the European market.
*How do I know if my Nikon product is "Grey Market"?*
One of the first indicators that a piece of Nikon merchandise might be 
Grey Market is if the price is considerably less than most other 
resellers. Additionally, a genuine product sold by a Nikon country 
subsidiary or distributor office will include a User Manual in the local 
language. Any other language on the printed material indicates a Grey 
Market item. Another indication of a Gray Market product would be 
photocopied manuals or manually created software CD's. Nikon offices in 
Europe always provide professionally printed or duplicated materials 
with genuine products.
*What does owning a "Grey Market" Nikon product mean to you?*
Nikon European offices cannot provide any technical support or warranty 
service on Grey Market items. Additionally Nikon European offices cannot 
perform any fee-based repair work on Grey Market items. Please do not 
contact your local Nikon office for help with any Grey Market products. 
Please contact the reseller or importer of your Grey Market items for 
warranty and service information as well as software updates and downloads.
*Does owning a "Grey Market" Nikon product mean I don't have a warranty?*
No, all Nikon products come with a warranty by the manufacturer. The 
designated Nikon service center will always repair "in warranty" Nikon 
products and perform "out of warranty" repairs. If you own a Grey Market 
product it will need to be returned to the reseller or importer for 
service. Refer to your reseller for service contact information.
Leggete bene l'ultima domanda e l'ultima risposta...
Significa, come dice Nital, che se si sfascia un oggetto Nikon comeprato 
in Grey Market avete comunque diritto alla garanzia ma ve le deve 
fornire il rivenditore...

 fornire il rivenditore...
Si, ma un oggetto acquistato in Germania regolarmente importato dalla filiale tedesca delle nikon deve essere assistito
anche in Italia (hai presente quel concetto strano di comunità europea...). Non è certo gray market.
Quindi, tutta la pappardella decade.
-- 
------------------------------------------------------------
Antonio Taccone    | Siamo scienziati, non ingegneri!
ag.t...@virgilio.it
 | A. A. Bertossi, 1990 - Durante una lezione
                             | Università di Pisa - Dipartimento di
Informatica

ho guardato il foglietto dei centri assistenza messo nella scatola
della 5700 di un mio amico che non è Nital e come centro assistenza in
italia viene dato proprio nital.

 
in effetti quanto detto vale *solo* per gli oggetti acquistati ad 
esempio su ebay (alcuni) o in USA (come grey market da adorama ad 
esempio). Per il discorso comunità europea tutto questo va a farsi 
benedire. Allora ci vogliamo muovere o no?

 benedire. Allora ci vogliamo muovere o no?
io sono pronto, ho ancora a disposizione il numero di fax del servizio
clienti in giappone.
che si fa?
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
un centro assistenza è un conto, a pagamento chiunque ti assiste,da qui al fatto che
assitano gratuitamente in garanzia ce ne passa
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assitano gratuitamente in garanzia ce ne passa
su questo non so cosa dirti, ma credo che anche tu abbia ragione.
_________________________________
____________!!!Giaky!!!_____________

 che si fa?
scriviamo un bel testo. Ho tre giorni di impegni e non mi ci posso 
dedicare. Poi possiamo farlo.
Lo si spedisce a Nikon e vediamo cosa ci rispondono (se rispondono). Il 
fax lo posso mandare anche io.