Newsgroup: it.comp.hardware
Titolo: Help per Bluescreen

Ciao a tutti.
Pc desktop Dell Vostro Core I5 (2nd gen) 2,4-3,1 Ghz 2Gb ram ddr3, Hd 
Samsung 320 Gb, Win7. Utilizzato in ambito domestico per office, internet... 
utilizzo molto sporadico.
Situazione sotto controllo per quanto riguarda virus e malware vari.
All'improvviso bluescreen a ripetizione anche senza fare nulla.
Avviato con Hiren e fatto test ram (OK).
Il disco mi da questi risultati che non so interpretare.
Suggerimenti?
Grazie
Pie
 
smartctl 6.0 2012-10-10 r3643 [i686-linux-3.5.6-pmagic] (local build)
Copyright (C) 2002-12, Bruce Allen, Christian Franke, 
www.smartmontools.org
 
 
=== START OF INFORMATION SECTION ===
Device Model:     SAMSUNG HD322GJ
Serial Number:    S2B0J90B210397
LU WWN Device Id: 5 0024e9 2047ea2aa
Firmware Version: 1AR10001
User Capacity:    320,072,933,376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Fri May 13 09:41:06 2016 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine 
completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         ( 3060) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      (  51) minutes.
SCT capabilities:            (0x003f)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED 
WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   051    Pre-fail 
s       -       3042
  2 Throughput_Performance  0x0026   252   252   000    Old_age 
ys       -       0
  3 Spin_Up_Time            0x0023   084   082   025    Pre-fail 
s       -       4912
  4 Start_Stop_Count        0x0032   097   097   000    Old_age 
ys       -       3262
  5 Reallocated_Sector_Ct   0x0033   252   252   010    Pre-fail 
s       -       0
  7 Seek_Error_Rate         0x002e   252   252   051    Old_age 
ys       -       0
  8 Seek_Time_Performance   0x0024   252   252   015    Old_age 
line      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age 
ys       -       1310
10 Spin_Retry_Count        0x0032   252   252   051    Old_age 
ys       -       0
11 Calibration_Retry_Count 0x0032   252   252   000    Old_age 
ys       -       0
12 Power_Cycle_Count       0x0032   097   097   000    Old_age 
ys       -       3259
13 Read_Soft_Error_Rate    0x003a   100   100   000    Old_age 
ys       -       0
191 G-Sense_Error_Rate      0x0022   100   100   000    Old_age 
ys       -       2
192 Power-Off_Retract_Count 0x0022   252   252   000    Old_age 
ys       -       0
193 Load_Cycle_Count        0x0032   100   100   000    Old_age 
ys       -       3263
194 Temperature_Celsius     0x0002   064   061   000    Old_age 
ys       -       29 (Min/Max 16/39)
195 Hardware_ECC_Recovered  0x003a   100   100   000    Old_age 
ys       -       0
196 Reallocated_Event_Count 0x0032   252   252   000    Old_age 
ys       -       0
197 Current_Pending_Sector  0x0032   100   100   000    Old_age 
ys       -       14
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age 
line      -       7
199 UDMA_CRC_Error_Count    0x0036   100   100   000    Old_age 
ys       -       20
200 Multi_Zone_Error_Rate   0x002a   100   100   000    Old_age 
ys       -       4
240 Head_Flying_Hours       0x0032   100   100   000    Old_age 
ys       -       1310
241 Total_LBAs_Written      0x0032   098   094   000    Old_age 
ys       -       3119645
242 Total_LBAs_Read         0x0032   098   094   000    Old_age 
ys       -       3688767
254 Free_Fall_Sensor        0x0032   252   252   000    Old_age 
ys       -       0
 
SMART Error Log Version: 1
ATA Error Count: 20 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
 
Error 20 occurred at disk power-on lifetime: 1310 hours (54 days + 14 hours)
  When the command that caused the error occurred, the device was active or 
idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 00 00 00 00 40
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ec 00 00 00 00 00 40 00      00:00:07.300  IDENTIFY DEVICE
  00 d8 00 38 27 59 40 00      00:00:07.300  NOP [Reserved subcommand]
  61 00 01 38 45 59 40 00      00:00:07.300  WRITE FPDMA QUEUED
  61 d8 00 38 44 59 40 00      00:00:07.299  WRITE FPDMA QUEUED
  61 d8 00 38 43 59 40 00      00:00:07.299  WRITE FPDMA QUEUED
 
Error 19 occurred at disk power-on lifetime: 1308 hours (54 days + 12 hours)
  When the command that caused the error occurred, the device was active or 
idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 00 00 00 00 40
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ec 00 00 00 00 00 40 00      00:00:00.907  IDENTIFY DEVICE
  00 00 00 20 a6 ff 40 00      00:00:00.907  NOP [Abort queued commands]
  61 00 01 20 d3 ff 40 00      00:00:00.907  WRITE FPDMA QUEUED
  60 00 08 58 5e ef 40 00      00:00:00.907  READ FPDMA QUEUED
  61 00 00 20 d2 ff 40 00      00:00:00.907  WRITE FPDMA QUEUED
 
Error 18 occurred at disk power-on lifetime: 1308 hours (54 days + 12 hours)
  When the command that caused the error occurred, the device was active or 
idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 00 00 00 00 40
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ec 00 00 00 00 00 40 00      00:00:00.585  IDENTIFY DEVICE
  00 00 00 e0 2f 02 40 00      00:00:00.584  NOP [Abort queued commands]
  61 00 01 e0 5a 02 40 00      00:00:00.584  WRITE FPDMA QUEUED
  61 00 40 c0 da 25 40 00      00:00:00.584  WRITE FPDMA QUEUED
  61 00 00 e0 59 02 40 00      00:00:00.584  WRITE FPDMA QUEUED
 
Error 17 occurred at disk power-on lifetime: 1305 hours (54 days + 9 hours)
  When the command that caused the error occurred, the device was active or 
idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 00 00 00 00 40
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ec 00 00 00 00 00 40 00      00:00:00.869  IDENTIFY DEVICE
  00 00 00 e8 c4 3d 40 00      00:00:00.869  NOP [Abort queued commands]
  61 10 10 78 0c ed 40 00      00:00:00.869  WRITE FPDMA QUEUED
  61 00 00 88 76 01 40 00      00:00:00.869  WRITE FPDMA QUEUED
  61 00 00 88 75 01 40 00      00:00:00.869  WRITE FPDMA QUEUED
 
Error 16 occurred at disk power-on lifetime: 1299 hours (54 days + 3 hours)
  When the command that caused the error occurred, the device was active or 
idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  84 51 00 00 00 00 40
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ec 00 00 00 00 00 40 00      00:00:00.464  IDENTIFY DEVICE
  00 00 00 c8 5c 02 40 00      00:00:00.464  NOP [Abort queued commands]
  60 10 10 02 6d ae 40 00      00:00:00.464  READ FPDMA QUEUED
  61 00 00 c8 8a 02 40 00      00:00:00.464  WRITE FPDMA QUEUED
  61 00 00 c8 89 02 40 00      00:00:00.464  WRITE FPDMA QUEUED
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours) 
LBA_of_first_error
# 1  Short offline       Completed without error       00% 
0         -
 
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever 
been run
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Completed [00% left] (0-65535)
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
 
 

 Suggerimenti?
 
Il valore che riporti:
"1 Raw_Read_Error_Rate     0x002f   100   100   051    Pre-fail s"
 
fa pensare che il disco ha qualche problema.
Scarica il tool del produttore ed esegui il test
di controllo ;)
 
Fai un Test anche con HDTune...
Error Scan --> Start
Riporta i valori e anche lo specchietto Smart in "Health" ;)
 
PS: attenzione che devi utilizzare il tool di Seagate
dato che quest'ultima ha acquisito il settore meccanico
degli HD's di Samsung.
 


Aggiungo...
anche questi valori sono "anomali" :/
"3 Spin_Up_Time            0x0023   084   082   025    Pre-fail s


 Avviato con Hiren e fatto test ram (OK).
 
Hai usato Memtest86+?
 
Per quanto riguarda l'HD posta anche i risultati col
tool CrystalDiskInfo e testalo con Seatools o anche ShDiag
dato che si tratta di un vecchio Samsung.

On 13/05/2016 18:19, Lorenz wrote:
...
 
 > Per quanto riguarda l'HD posta anche i risultati col
 > tool CrystalDiskInfo e testalo con Seatools o anche ShDiag
 > dato che si tratta di un vecchio Samsung.
 
Tantopiù che vedo dal log


 degli HD's di Samsung.
 
Seatools sta andando ora poi riferisco
 
 

 dato che si tratta di un vecchio Samsung.
 
CrystalDiskInfo erano appunto i risultati che ho postato la prima volta.
Seatools sta andando adesso poi riferisco
 
Grazie
 
 

 Seatools sta andando adesso poi riferisco
 
--------------- SeaTools for Windows v1.4.0.4 ---------------
16/05/2016 12:42:45
Numero Modello: HD322GJ
Numero Seriale: S2B0J90B210397
Firmware Revisione: 1AR10001
SMART - Iniziato 16/05/2016 12:42:45
SMART - RIUSCITO 16/05/2016 12:42:51
Generico Ridotto - Iniziato 16/05/2016 12:43:30
Generico Ridotto - RIUSCITO 16/05/2016 12:44:46
Generico Completo - Iniziato 16/05/2016 12:45:12
Generico Completo - FALLITO 16/05/2016 13:09:34
SeaTools Test Code: 6C9AC2A4
Riparazione Lungo - Iniziato 16/05/2016 13:44:08
Riparazione Lungo - FALLITO 16/05/2016 14:05:55
SeaTools Test Code: 6C9AC2A4
Rapido Test Automatico Unit - Iniziato 16/05/2016 14:28:40
Rapido Test Automatico Unit - FALLITO 16/05/2016 14:28:54
 
Sembra grave :-( ma il report è un po' scarno...
Che faccio lo butto?
Ordinerei un ssd 850evo da 256... mi conviene fare la clonazione di quello 
vecchio o rischio di portarmi dietro dei casini?
In caso contrario come dovrei procedere per reinstallare da zero il win7 OEM 
che c'era? Sul disco attuale c'è una partizione di ripristino con il sistema 
operativo... si può utilizzare?
Grazie
Pie 
 

 vecchio o rischio di portarmi dietro dei casini?
 
Imho puoi effettuare un cloning...il danno non sembra particolarmente
critico da impedire tale operazione.
Poi optando per un SSD dovrai eseguire l'operazione di 
allineamento...se
usi ad esempio Aomei Backupper lo fa in automatico.

usi ad esempio Aomei Backupper lo fa in automatico.
 
Grazie. Ho già creato l'immagine del sistema con Aomei Backupper e l'ho 
messa sul nas. Ho anche creato sempre con Aomei la ISO per l'avvio...
Ma forse mi conviene aspettare di avere l'SSD e fare il cloning diretto... 
giusto? Poi stacco il meccanico e lascio solo l'SSD e riparte tutto?
Pie
 
 
 

 
 
Purtroppo ShDiag pare non sia piů disponibile per il download...
Pie
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"Pietro"  ha scritto nel messaggio news:nhck89$66j$1...@gioia.aioe.org...

Ho ordinato l'SSD... non appena arriva procedo con la clonazione con Aomei 
poi riferisco.
Comunque grazie a tutti
Pie
 
 
 
 

Pie
 
Tutto fatto con ottimi risultati... Avvio completo in pochissimi secondi
Grazie a tutti
Pie