Newsgroup: it.comp.os.win.win9x
Titolo: Dopo installazione driver non si spegne +

Dopo aver aggiornato i driver della scheda video e tolata la scheda di rete
il pc con win me non sispegne più. Mi rimane piantato su E' ora possibile
spegnere il computer. C'è qualcuno che avrebbe qualche idea su come fare a
risolvere la situazione?
--
Saluti Runner73

 ha scritto nel messaggio
news:RgZY6.11166$8R5.2...@news.infostrada.it...

Se già non l'hai fatto, elimina da Risorse di Rete i protocolli non più
necessari, ed in particolare la Condivisione file e stampanti.
Ciao,
Pamela

Già fatto hai qualche altra idea?


 > necessari, ed in particolare la Condivisione file e stampanti.
Se la causa non è quella, è probabile che siano i driver video che hai
installato.
Per un'analisi completa di tutte le possibili cause leggi il seguente
articolo della MSKB:
      How to Troubleshoot Windows Me Shutdown Problems
--------------------------------------------------------------
The information in this article applies to:
  a.. Microsoft Windows Millennium Edition
--------------------------------------------------------------
SUMMARY
This article describes troubleshooting steps that may help you solve
problems that occur when you shut down Windows Millennium Edition (Me). This
information is also available in the Windows Me Startup and Shutdown
Troubleshooting Wizard. Microsoft recommends using this wizard, but this
text-based article is available for your convenience. The Windows Me Startup
and Shutdown Troubleshooting Wizard is located in the Help and Support
Center in Windows Me or at the following Microsoft Web site:
 
http://support.microsoft.com/support/windows/tshoot/
NOTE: If you are searching for troubleshooting information that is not
referred to in this article, please try searching the Knowledge Base again
using keywords listed in the following article:
  Q242450 How to Query the Microsoft Knowledge Base Using Keywords
MORE INFORMATION
Shutdown problems in Windows Me can be caused by any of the following
issues:
  a.. Incompatible, damaged, or conflicting device drivers.
  b.. A damaged exit sound file.
  c.. Incorrectly configured or damaged hardware.
To troubleshoot these issues:
  1.. Determine whether a program in the StartUp folder conflicts with the
startup process:
    1.. Click Start, click Run, type msconfig in the Open box, and then
click OK.
    2.. Click Selective Startup, click to clear the Load Startup Group Items
check box, click Apply, click OK, and then click Yes to restart your
computer.
    3.. Test to determine if the issue is resolved by restarting your
computer. If your computer does not shut down correctly, skip to step 2. If
your computer shuts down correctly, one of your startup programs is probably
causing this issue. To determine which startup program is causing this
issue, continue with the next step.
    4.. Click Start, click Run, type msconfig in the Open box, and then
click OK.
    5.. On the Startup tab, click to select a check box, click OK, and then
click Yes to restart your computer. Test to determine if the startup program
you disabled caused the issue. If not, repeat steps D through E, but enable
a different program step E. When your computer does not start correctly, you
have determined that the last startup program you enabled is the cause of
the issue.
    NOTE: If disabling startup programs does not resolve the problem,
re-enable the startup programs by repeating steps A through B, and then
click to select the Load Startup Group Items check box.
  2.. Determine if the shutdown problem is caused by a command or driver
that is loaded automatically from the Win.ini or System.ini files:
    1.. Click Start, click Run, type msconfig, and then click OK.
    2.. Click Selective Startup, and then click to clear the following check
boxes:
      a.. Process Win.ini file
      b.. Process System.ini file
    NOTE: If any of these items is unavailable, that particular file does
not contain any items to load.
    3.. Click OK, and then click Yes to restart the computer. Test to
determine if the issue is resolved by restarting your computer. If your
computer does not shut down correctly, repeat steps A through B, but in step
B, click to select the check boxes, and then continue with step 3.
  3.. Disable some device drivers. Some of the most common device drivers
that may cause problems are sound card drivers, video adapter drivers, and
network adapter drivers. To disable device drivers:
    1.. Right-click My Computer, click Properties, and then click the Device
Manager tab.
    2.. Double-click a device type, for example, Sound, Video, and Game
Controllers, to expand it.
    3.. Click one of the listed devices, and then click Properties.
    4.. Click to select the Disable In This Hardware Profile check box.
    IMPORTANT: Record all of the devices you disable in this manner so that
you can enable them again later.
    5.. Click OK, click OK, and then restart your computer.
    Test to determine if the issue is resolved by restarting your computer.
If your computer does not shut down correctly, repeat steps A through E, but
disable a different item in step D. To test your video adapter, click Start,
click Run, type msconfig, click OK, click Advanced, click to select the VGA
640x480x16 check box, and then click OK. If you disable your sound card,
video adapter, and network adapter, but the issue is still not resolved,
re-enable these devices by repeating steps A through E, but in step D, click
to clear the Disable In This Hardware Profile check box, and then continue
with step 4.
    NOTE: If you are unable to change the video adapter by using the
preceding steps, change your video adapter driver to the Standard VGA driver
by using these steps:
      1.. Click Start, point to Settings, click Control Panel, and then
double-click Display.
      2.. Click the Settings tab, click Advanced, click the Adapter tab, and
then click Change.
      3.. Click Next, click Display a list of all the drivers in a specific
location, so you can select the driver you want, and then click Next.
      4.. Click Show All Hardware, click Standard Display Types in the
Manufacturer box, click Standard Display Adapter (VGA) in the Models box,
and then click Next.
      5.. Click Yes, click Next, and then click Finish.
      6.. Click Close, click Close, and then click Yes when you are prompted
to restart your computer.
      If changing your video adapter to the Standard VGA driver resolves the
issue, contact your video adapter manufacturer to inquire about the
availability of an updated Windows Me video adapter driver.
      For additional information about how to troubleshoot display problems,
click the article number below to view the article in the Microsoft
Knowledge Base:
        Q127139 Troubleshooting Video Problems in Windows
  4.. Determine if the shutdown problem is caused by a damaged exit sound
file:
    1.. Click Start, point to Settings, click Control Panel, and then
double-click Sounds and Multimedia.
    2.. Record the name and location of the Exit Windows sound, click Exit
Windows in the Sound Events box, and then click None in the Name box.
    3.. Click OK, and then restart your computer.
    Test to determine if the issue is resolved by restarting your computer.
If your computer does not shut down correctly, repeat steps A though C, but
restore your original Exit Windows sound in step B, and then continue with
step 5. If the issue is resolved, your Exit Windows sound file is damaged
and must be replaced. To replace the sound file, restore the file from a
backup, or reinstall the program that provided the sound file.
  5.. Determine if Advanced Power Management (APM) is causing the shutdown
problem by disabling it:
  NOTE: Not all computers have APM features. If you computer does not have
APM features, skip this step. If you are not sure, follow these steps to
determine if APM is listed in Device Manager, or check with your hardware
manufacturer.
    1.. Click Start, point to Settings, click Control Panel, double-click
System, and then click the Device Manager tab.
    2.. Double-click the System Devices branch to expand it.
    3.. Double-click Advanced Power Management in the device list, click the
Settings tab, and then click to select the Force APM 1.0 Mode and Disable
Power Status Polling check boxes.
    4.. Click OK until you return to Control Panel, and then restart your
computer.
    Test to determine if the issue is resolved by restarting your computer.
If your computer does not shut down correctly, repeat steps A through D, but
click to clear the Force APM 1.0 Mode and Disable Power Status Polling check
boxes, and then continue with step 6.
  6.. Determine if shutdown problems are being caused by a virtual device
driver (.vxd file):
    1.. Click Start, click Run, type msconfig, and then click OK.
    2.. Click Selective Startup, and then click to clear the Load Static
VxDs check box.
    3.. Click OK, and then click Yes to restart the computer. Test to
determine if the issue is resolved by restarting your computer. If your
computer does not shut down correctly, repeat steps A through C, but in step
C, click to select the check box, and then continue with the next step.
    This is a partial list of Microsoft static .vxd files:
            Name of static .vxd file Provides support for
            Vnetsup.vxd Microsoft networking
            Ndis.vxd Microsoft networking
            Ndis2sup.vxd Microsoft networking
            Javasup.vxd Java support
            Vrtwd.386 Clock
            Vfixd.vxd Video Phone helper
            Vnetbios.vxd Microsoft networking
            Vserver.vxd Microsoft networking
            Vredir.vxd Microsoft networking
            Dfs.vxd Microsoft networking
            Ndiswan.vxd Microsoft networking
            Msmouse.vxd Microsoft Mouse
    Check the properties of the incompatible static .vxd file to determine
which program it is associated with. Uninstall and then reinstall the
program to replace the .vxd file with a new copy. To check the properties of
a file, click Start, click Search, type the name of the file in the For
Files or Folders box, and then click Search Now. After the file you are
looking for is displayed in the list, right-click the file, and then click
Properties.
    For additional information about System Configuration Utility, click the
article number below to view the article in the Microsoft Knowledge Base:
      Q181966 System Configuration Utility Advanced Troubleshooting
  7.. Determine if the problem is listed in the startup log file. You can
look in your startup log file (Bootlog.prv) to find information about
problems that occur during shutdown. The Bootlog.prv file is a hidden file
in the root folder of drive C. If Windows is configured to hide system
files, use these steps to display hidden files:
    1.. On the Windows desktop, double-click My Computer.
    2.. On the Tools menu, click Folder Options.
    3.. Click the View tab.
    4.. Click to clear the Hide protected operating system files check box,
and then click Yes when you are prompted to confirm this action.
    5.. Click OK, and then look for the Bootlog.prv file again.
  If you still cannot find this file on your hard disk, you can create a new
one:
    1.. Click Start, click Shut Down, click Shut Down, and then click OK.
    2.. If your computer does not automatically shut off, press the power
button on your computer to turn it off. Leave your computer off for
approximately 15 seconds, and then turn your computer back on.
    3.. While your computer is starting, press and hold the CTRL key. When
the Startup menu is displayed, use the UP ARROW and DOWN ARROW keys to
choose Logged (\BOOTLOG.TXT), and then press ENTER.
    4.. After Windows starts, click Start, click Shut Down, click Restart,
and then click OK.
  To review your startup log file:
    1.. Double-click My Computer, double-click drive C, and then look for
the Bootlog.prv file.
    2.. Double-click the Bootlog.prv file. If you are prompted to select a
program to use to open the file, click WordPad, Notepad, or any text editor
in the list.
    3.. Look for "Terminate=" entries. These entries, located at the bottom
of the file, might provide clues about the cause of the problem. If a
process that is started by a "Terminate=" entry is completed successfully,
the file contains a matching "EndTerminate=" entry.
    4.. Check the last line in the Bootlog.prv file to see if it is one of
these items:
      a.. Terminate=Query Drivers: This is a Memory Manager problem. Your
computer might have defective memory chips or damaged files. You might need
to reinstall Windows.
      b.. Terminate=Reset Display: Try installing an updated video adapter
driver.
      c.. Terminate=RIT: There may be timer-related problems with the sound
card or an older mouse driver. Try installing updated drivers for these
devices.
      d.. Terminate=Win32: A program is not shutting down properly. Try
quitting all programs before you shut down Windows.