Newsgroup: it.comp.os.linux.sys
Titolo: [OT] Tales from the server room

All,
My apologies for my English, not really nice, but this is the real story 
of myself today and how I got absolutely frustrated.
-	A ticket about an implementation on an HP-UX  server came to our team, 
and I saw it so easy to do that I decided to run the task in a flash. 
There were few patch to install and the patch were already residing on a 
depot server.
-	What can be easier to do! The ticket was just telling: installing 
these patches prior reboot. This normally means that a reboot is 
required to get the change operational.  I went thru SAM, looked for the 
depot server, went to directories, I said ok, yes, I accept everything 
and proceeded with all the installation steps.
-	Just a strange popup took my attention for a while: "after 
installation a reboot is required". For me it still means: reboot is 
required to get the change operational …
-	The installation just finish and I get an horrible popup with just one 
option: "OK", and one label saying: "click OK to reboot".
-	I got terrified: I realized in that moment that this server was one of 
the most important machines, serving the whole Germany operations!
-	But I thought: I have one more chance, I leave this windows open until 
reboot time and I put a stick on my client!
-	I was about happy, but I didn’t know what pain in the …. was coming
-	… a colleague of mine comes ….
-	I show to him what bullshit I have done …
-	Colleague tenderly says: you have to kill SAM and everything will be 
ok. Don't worry for nothing!
-	ME: are you sure I can do it without worries?
-	Colleague: suuuuuurrrre
-	ME: Ok …. I'm going to kill SAM.
-	kill -KILL xxxx,  bla bla bla. I immediately get a popup message: 
system is going down for reboot now !!!
-	in less then one minute the big boss appeared behind the glasses of 
our offices and I saw the end closest to me. I immediately told about my 
mistake and so on. He noticed 2 mistakes in one (don't know why) and 
calmly said: on third mistake you’re just out.
-	I think it was not 100% of my fault. The implementation task didn’t 
tell about this "installation feature" (and honestly I didn’t imagine), 
my colleague never thought to shut his mouth just in time and told me to 
kill sam and I was paying all the price alone.
-	Most probably who knows deeply these installation tasks will never 
encounter a problem like this, but today I’ve learnt that even if you 
know almost all, there is still something incalculable that can beat you 
when you don’t expect.
Cheers,
Massimiliano.

 
[...]
Carina, ma perchè in inglese?
-- 
Roberto Tagliaferri-Linux user #30785 <-> r.tagliaferri@(forse)
tosnet.it
	Prima di parlare collegare la spina del cervello,
	 leggere e in caso di schermata blu riavviare.

 Carina, ma perchč in inglese?
XPOST
Ciaotutti,
* - Followup-To: ICOLS
-- 
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?

 I went thru SAM, looked for the 
^^^^^^^^^^^^^^^^^^^
Say goodbye to graphical admin tools. Graphic admin tools are liers: 
they tell you everything is easy but in reality you have have to watch 
out for ugly traps on every step you take.
If you would have done this on the commandline the swinstall command 
would have required the option
  -x autoreboot=true
This is a simple nice warning, which prevents things like that happend 
to you.
Best regards to italy (e scusi per scribere in inglese :) )
Florian


a good grapical tool warns / requests for confirmation before
potentially dangerous actions are taken.
At least that's what I'm accustomed to when using AIX's smit.

 wrote in message 
news:307383F...@uni-berlin.de...


 and told me to kill sam and I was paying all the price alone.
As much as I can understand Your frustration, I really don't see the problem 
here...
First, sam (in this case the menu-driven swinstall) clearly shows a warning 
message after the analyzing phase saying that this patch requires a kernel 
rebuild and thus the machine needs to be rebootet, and it asks You if You 
want to continue with the installation process if a patch requires a reboot. 
So even before the real installation starts You should know that a reboot is 
required, and if this is not possible, You just can answer "no" on the 
question if the installation should be started...
Second, You said that the server was very important for Your company. So I 
don't understand why two people without enough knowledge are messing around 
during business time with it. Patches are applied at times no-one needs the 
machine, and not when they are busy. During working hours no-one touches 
critical equipment except if really really necessary.
IMHO, You're very lucky. If You had done this in our companys server room, 
You certainly would have lost Your job...
Benjain 

 You certainly would have lost Your job...
(xpost off)
ERRE O TI EFFE ELLE.
-- 
Per non dimenticare:
http://snipurl.com/SdC_ed_il_vino
Le sigarette a volte danno buoni consigli:
http://snipurl.com/sigarette

 > Massimiliano.

...


 
Più che altro mi sembra che voglia essere mazzolato anche dall'estero


 of the "hole hawg"?  :)
Well, I once removed /usr/X11 & Co, how about that?
Realized too late that it wasn't mounted drive I'm 
cleaning ;-)

 
Yep: crosspost on comp.sys.hp.hpux
--
Massimiliano.

 
Ma davvero dai retta a questi cretini?
--
Massimiliano.

 
Qualcuno spieghi a quel cretino di thorino che il crosspost, se non se 
ne abusa, non e' un crimine.
--
Massimiliano.

 expected"...
yep.
I've installed a set of patches (I think 3 or 4).
Most probably you're right, but I was used to see the menu asking me if 
I want to reboot now or not.
In this case I had no chances.
--
Massimiliano.

 
Nel senso che fanno male a dire che sei fortunato a mantenere il posto 
di lavoro dopo aver chiuso un server di produzione in orario di lavoro?


 
rotfl un paio di coglioni :)
Dove lavora questo qui? alla NASA?
--
Massimiliano.

 dangerous because it does exactly what you tell it to. 
Come on, I was not blaming HP-UX, I was blaming myself ... I suppose.
Perhaps my english is not perfect, and something can be misunderstood, 
but the meaning was not to blame something, but just to tell something.
Cheers,
Massimiliano.

 
Il punto e' uno:
1) Ho raccontato una storia sfortunata che mi e' successa (potevo anche 
esimermi dal farlo). Penso che anche voi ne avrete di cose da 
raccontare, o forse siete perfetti e nella vostra carriera non vi e' mai 
successo nulla. Ho anche ammesso che ho rischiato il licenziamento!! Me 
lo hanno detto in faccia!
2) qualcuno su quel NG ha espresso una sua opinione (veritiera o meno, 
non importa).
3) qui c'e' gente con il dente avvelenato che non aspetta altro (prendi 
un thorin)
inoltre:
quanto al Xpost, se non se ne abusa (e io non ne abuso), non c'e' niente 
di male! Mailgate di consente di xpostare fino a 3 gruppi.
Non vedo i problemi.
--
Massimiliano.


IMHO SAM and SMIT are quite similar.
If you just know Unix but you don't know deeply Aix or HP-UX they can 
help you in certain situations. This is my opinion.
In this case I would say : I misunderstood the exact meaning of the 
sentence ... or perhaps it was possible to understand the warning in the 
way i understood it? ... don't know :(
p.s.: I was not blaming any system, just telling something ;)

 Please, stop answering Massimiliano Adamo here, he is enough popular
cazzo vuole questo qua?
"enough popular" ... LOL ...
--
Massimiliano.

 
"enough popular" ... sai che ti dico: vai a cagare.
--
Massimiliano.

 Rick u there?
Do you mean me?
Well, the first thing that has come to my mind after perusing the
thread is the way an older and wiser engineer taught me how to spell a
particular word:
   ass-u-me  :)
Which basically means, if you do not _know_ what will happen, then to
assume what will happen based on a different environment will make an
ass of you and me.  Certainly if that something involves
mission-criticial items.
rick jones
-- 
oxymoron n, commuter in a gas-guzzling luxury SUV with an American flag
these opinions are mine, all mine; HP might not want them anyway... :)
feel free to post, OR email to raj in 
cup.hp.com
  but NOT BOTH...

...


 In this case I had no chances.
If the patch requires a reboot You will be warned about that after the 
analysis phase. Always. Ever. So You had a chance. If You start 
installation, well, of course You won't be asked again as after the 
installation there is no choice if to reboot or not. You have to reboot, 
otherwise Your system is going to act strangely or crash.
If You just want to know if a patch requires a reboot You should have read 
the release notes or just started the analysis in swinstall.
Benjamin 

i totally agree with benjamin!
if not accepted yet, you have to take this warning next time more serious
andré


 if not accepted yet, you have to take this warning next time more serious
Hey, the guy almost lost his job.  Don't you think he already got it?
-- 
Atro Tossavainen (Mr.)               / The Institute of Biotechnology at
Systems Analyst, Techno-Amish &     / the University of Helsinki, Finland,
+358-9-19158939
  UNIX Dinosaur     / employs me, but my opinions are my own.
< URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS

 Hey, the guy almost lost his job.  Don't you think he already got it?
Actually, chances are he didn't...
Ciaotutti,
*
-- 
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?