Newsgroup: it.comp.os.win.win9x
Titolo: errore nell'aprire la rubrica di OE

outlook express continua a dirmi che non può aprire la rubrica,
bisogna reinstallare oe, provo a reinstallare e non cambia nulla,
provo a disinstallare e oe continua a essere lì sul desktopo e parte
come prima sempre con lo stesso errore!
come faccio a killare oe senza perdere i messaggi?
come faccio a correggere questo errore di rubrica?
Uhuru 
(per rispondermi togli l'antispamming: 123)
(to reply remove: 123)

 come faccio a correggere questo errore di rubrica?
Prova a leggere il seguente articolo Q191946 della MS KB:
      Err Msg: Address Book Failed to Load, Outlook Express Is...
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The information in this article applies to:
  a.. Microsoft Windows 98
  b.. Microsoft Outlook Express versions 4.0, 5 for Windows 95
  c.. Microsoft Windows 98 Second Edition
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IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
SYMPTOMS
When you start Microsoft Outlook Express, you may receive one of the
following error messages:
  Address book failed to load, Outlook Express is incorrectly configured.
  Unable to open the Address Book. The Address Book may not be installed
properly.
Also, removing the Windows Address Book and then reinstalling Outlook
Express may not resolve this issue.
CAUSE
This behavior can occur due to one or more of the following causes:
  a.. The registry values for Outlook Express and the Windows Address Book
are set incorrectly.
  b.. The Windows Address Book is sharing the Contacts folder from a .pst
file that is used by Outlook 98, or Outlook 2000 in the Internet Mail Only
(IMO) configuration, and the .pst file has been moved.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.
If you are running Windows NT or Windows 2000, you should also update your
Emergency Repair Disk (ERD).
Incorrect Registry Values
To resolve this behavior, uninstall Outlook Express, remove four keys from
the registry, and then reinstall Outlook Express. To do so, use the
following steps:
  1.. Uninstall Outlook Express. To do so, use the appropriate method:
   Windows 95-Based Computer
   -------------------------
   a. Click Start, point to Settings, click Control Panel, and then
      double-click Add/Remove Programs.
   b. Click Microsoft Outlook Express, click Add/Remove, and then click
      Yes.
   Windows 98-Based Computer
   -------------------------
   a. Click Start, point to Settings, click Control Panel, and then
      double-click Add/Remove Programs.
   b. Click the Windows Setup tab, click the Microsoft Outlook Express
      check box to clear it, and then click OK.
  2.. Use Registry Editor to export (for backup purposes) and remove the
following registry keys:
    a.. HKEY_USERS\DEFAULT\Software\Microsoft\Outlook Express
    b.. HKEY_USERS\DEFAULT\Software\Microsoft\WAB
    c.. HKEY_LOCAL_MACHINE\Software\Microsoft\WAB
    d.. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{7790769C-0471-11d2-AF11-00C04FA35D02} (default value is "Address
Book5")
  3.. Reinstall Outlook Express. To do so, use the appropriate method:
   Windows 95
   ----------
   a. Click Start, point to Settings, click Control Panel, and then
      double-click Add/Remove Programs.
   b. Click Microsoft Internet Explorer 4.0, and then click Add/Remove.
   c. In the Internet Explorer 4.0 Active Setup box, click "Add a
      component to Internet Explorer", and then click OK. When you are
      prompted for Internet Explorer to check for components that are
      already installed, click Yes.
   d. Click Outlook Express, and then click Next.
   e. Click a download site, click Install Now, and then follow the
      instructions on the screen to finish the installation.
   Windows 98
   ----------
   a. Click Start, point to Settings, click Control Panel, and then
      double-click Add/Remove Programs.
   b. Click the Windows Setup tab, click the Microsoft Outlook Express
      check box to select it, and then click OK.
Windows Address Book Is Sharing the Contacts Folder from a .pst File
If this is the cause, opening Outlook (IMO) 98, or 2000 on the same computer
will cause an error with a message that states that the location, to which
mail was being delivered, has changed. If you create a new .pst file, or
locate the old .pst file so that Outlook 98 or 2000 is working properly, the
Windows Address Book (WAB) link through MAPI to the Contacts folder is
re-established, and the WAB will work in Outlook Express or in standalone
mode again. For additional information about how to create a new PST file in
Outlook (IMO), click the article numbers below to view the articles in the
Microsoft Knowledge Base:
  Q195723 OL2000: (IMO) Creating a New Personal Folder For an IMO Account
  Q179743 OL98: (IMO) Creating a New Personal Folder for an IMO Account
For additional information about how to locate and move a PST file in
Outlook (IMO), click the article numbers below to view the articles in the
Microsoft Knowledge Base:
  Q257831 OL2000: (IMO) How to Move Your Personal Folders
  Q257836 OL98: (IMO) How to Move Your Personal Folders