Newsgroup: it.comp.os.win.win9x
Titolo: stampante che inchioda win

Salve ragazzi ho un problemuccio con una stampante lexmark z32,che connessa
su porta
 usb ,all'avvio di windows 98 il 90% delle volte provoca un errore di
sistema
 in spool32  sapete di che si tratta?
 Ciaoooo

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"tigre12" <tig...@NOSPAMsupereva.it> ha scritto nel messaggio
news:9gb3va$bgh$1...@lacerta.tiscalinet.it...
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Le cause possono essere tante, a partire da una non corretta installazione
dei driver della stampante a problemi sulla porta USB.
Dovresti provare a disinstallare completamente i driver, verificare che nel
Bios sia assegnato un IRQ al bus USB, reinstallare i driver più aggiornati,
seguendo scrupolosamente le istruzioni allegate alla stampante.
Se tutto ciò non dovesse portare a nulla, fatti coraggio e leggi il seguente
articolo della MS KB:
Ciao,
Pamela
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      Q191949 How to Troubleshoot Spool32 Error Messages
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The information in this article applies to:
  a.. Microsoft Windows 95
  b.. Microsoft Windows 98
  c.. Microsoft Windows 98 Second Edition
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If this article does not describe your hardware-related issue, please see
the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/support/windows/topics/hardware/hwddresctr.asp
If this article does not describe the error message that you are receiving,
view the following Microsoft Web site to view more articles that describe
error messages:
 
http://support.microsoft.com/support/windows/topics/errormsg/emresctr.asp
SUMMARY
This article describes how to troubleshoot the following error messages that
you may receive when you attempt to print or perform a printer-related
procedure:
  SPOOL32 caused a General Protection Fault in module Kernel32.dll at
address.
  SPOOL32 caused an Invalid Page Fault in module Kernel32.dll at address.
  SPOOL32 caused a Stack Fault in module Kernel32.dll at address.
MORE INFORMATION
Spool32.exe is a 32-bit Windows 95 or Windows 98 component that manages the
spooling of print jobs. Spooling allows the computer's processor to quickly
process a print job by temporarily storing it on the hard disk before
sending it to the printer. This allows the processor to return control to
the program from which you are printing at a much faster rate than if the
program were to process the entire print job and then send it directly to
the printer. Spool32 error messages can occur if something is preventing the
print job from being spooled correctly.
To troubleshoot the error messages that are described in the "Symptoms"
section, follow the procedure in step 1, and then try to print again. If you
still receive the error message, follow the instructions in step 2, and then
try to print again. Continue with the following steps, testing after each
step, if the problem is not resolved.
  1.. Disable all non-essential drivers and programs (this is known as a
"clean boot"). To do this, follow the steps in one of the following
sections, depending on your operating system.
  Windows 95
    1.. Click Start, point to Find, and then click Files Or Folders.
    2.. Click to clear the Include Subfolders check box.
    3.. In the Named box, type config.sys autoexec.bat, and then click Find
Now.
    4.. In the list of found files, right-click the Autoexec.bat file, click
Rename, and then type a new name for the file (such as Autoexec.xxx).
    5.. Repeat step d with the Config.sys file.
    6.. Quit the Find tool, and then restart your computer.
  Windows 98
    1.. Click Start, point to Programs, point to Accessories, point to
System Tools, and then click System Information.
    2.. On the Tools menu, click System Configuration Utility.
    3.. Click Selective Startup on the General tab, and then click to clear
the following check boxes:
      Process Config.sys File
      Process Autoexec.bat File
      Process Winstart.bat File
      Process System.ini File
      Process Win.ini File
      Load Startup Group Items
    NOTE: You must reinstall the printer driver when you disable the Win.ini
file because the printer and port information is stored in this file.
    4.. Click OK, and then quit the System Information tool.
    5.. Restart your computer.
    NOTE: The clean-boot procedure eliminates the possibility that an
antivirus program or another utility is causing the error message. It should
also disable any third-party printing software such as Hewlett-Packard Port
Monitor or Epson Spooler.
    For information about how to clean-boot a Windows 98-based computer by
using the System Configuration tool, view the "Narrowing the Focus" section
in the following Microsoft Knowledge Base article:
      Q192926 How to Perform Clean-Boot Troubleshooting for Windows 98
  2.. Change the spooling format from Enhanced Metafile (EMF) to RAW, and
then attempt to print directly to the printer instead of spooling the print
job. To do this:
    1.. Click Start, point to Settings, and then click Printers.
    2.. Right-click the printer that you are using, and then click
Properties.
    3.. On the Details tab, click Spool Settings.
    4.. Click Print Directly to the Printer.
    5.. In the Spool Data Format box, click RAW.
    6.. Click OK, click OK, and then close the Printers dialog box.
  3.. Some printer drivers have a coding error that can cause one of the
error messages in the "Symptoms" section to occur. To determine if this is
the cause of the error message, update or change the printer driver. For
information about how to do this, view the following article in the
Microsoft Knowledge Base:
    Q128345 Troubleshooting Printing Problems in Windows 95/98/Millennium
Edition
  4.. There may be a terminate-and-stay-resident (TSR) program or another
program that prevents the Spool32.exe program from running when Windows 95
or Windows 98 starts. To work around this behavior, use one of the following
methods:
    a.. Create a shortcut to the Windows\System\Spool32.exe file in the
StartUp folder, where Windows is the folder in which Windows 95 or Windows
98 is installed. For information about how to create a shortcut, click
Start, click Help, click the Index tab, type shortcuts, and then
double-click the Creating Help topic.
    b.. Start a text editor (such as Notepad), add the following line to the
"Load=" or "Run=" line in the [Windows] section of the Win.ini file, where
drive is the drive on which Windows 95 or Windows 98 is installed, and
windows is the folder in which Windows 95 or Windows 98 is installed:
      drive:\windows\system\spool32.exe
The third-party products discussed in this article are manufactured by
vendors independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.