Newsgroup: it.hobby.radioamatori
Titolo: Antenne Mosley

accommodations to "view" performance in an unknown and completely
unscientific environment?
3. New Warranty? Is it as good as the last warranty? The
warranty is only as good as the company backing it. In this circumstance I
see no value here.
4. If the antenna instructions are clear and complete they should not have
to imply fault to Mr. Hammers for a future action.
5. "Attempting" to put on colors?  Do they have no confidence that they are
able to actually accomplish that minimum technical achievement?
6. "Assistance" Is the NEW Mosley assistance policy better than the OLD
Mosley assistance policy? No value here.
7. "Rights" Giving up all of Mr. Hammers rights!! Agreeing to come to Mo. to
file suit if it is necessary? I think not.
Are they suggesting pre determined liquidated damages as a penalty for
exercising free speech? Libel isn't "libel" if it is the truth! There is no
penalty for stating the truth or how, where or how many times it may be
stated.
Are they attempting to short circuit the legal remedy process by attempting
to deny the
consumer even his right to claim possible misrepresentation or fraud?
After digesting all of their offers I see nothing whatsoever to benefit Mr.
Hammers. Also, I see a lot of very subjective and unenforceable "offerings"
with no value other than to gain the liability release for Mosley.
I suspect public opinion and pressure have come to bear and they realize the
public relations disaster they have created. Mosley's name and reputation is
on the line, worldwide, and they want out with absolutely no blame or
liability, AND, at Mr. Hammers expense.
The antenna may be no better than before and they may well know it. Under
the terms of their current offer, once he gets it up, only then may he
discover the same problems he found last time. However, this time they have
demanded that he give up a majority of his rights to protections afforded by
the law, and even if he ops to file suit that he must agree to travel to
Missouri to litigate it at their convenience in their local courts. This
demand raises another point. Perhaps Mr. Hammers needs to investigate the
fraud statutes and interstate commerce.
THE BIG QUESTION: If they are so confident that the antenna performs as
advertised--why do they demand that he sign away "all rights and recourses"
BEFORE they even ship it or before he gets a fair chance to test it?
Hummmmmmm?  Never heard of Force 12, Cushcraft, M2 or anyone else demanding
such an agreement prior to shipping an antenna. I think Mosley knows
something and they are trying to cover their behinds in advance.
Question: What is it called when Mosley's attorney makes an attempt to force
Mr. Hammers to perform an act, ie: to sign an agreement under duress, not in
his best interest to "get back what he already owns". This is a fine line
here but there are legal terms which may define such at attempt. I am
surprised at these tactics by their attorney of coming dangerously close to
the line, if not crossing it by intent.
I suspect that 30,000 hams in Dayton, many of whom will stop by the Mosley
booth to ask about this and many refusing to do business with them will cost
them tens of thousands more in revenue than they will ever save on Mr.
Hammers buy back.
Mosley's position here is the classic example of trying to win a very small
battle while losing the entire war. The Ham community is watching (with
checkbooks in hand).
____________________________________________________________________________
My suggested counter offer is twofold: Either of these would greatly benefit
the public image and perception of the Mosely company.
First:
The best solution for all concerned would be a quick, simple and liability
free solution.
AGREEMENT
Upon receipt of a full refund from Mosley, Mr. Hammers shall cease any and
all comments or discussions of this matter. Further, Mr. Hammers will notify
all interested parties that the matter is settled to the satisfaction of
all. Mosley company will retain possession after the refund, will declare
ownership of the antenna and have the right to resell it at will. This would
be the best for Mosley's public image.
Second: This second choice will work although there are certain areas, the
very nature of which are less than objective, which lend themselves to
differing opinions, thus a frustrating and time consuming continuance of
this unfortunate situation.
AGREEMENT
Mosely will immediately furnish Mr. Hammers with a complete set of updated
instructions
for his inspection and allow sufficient time for his questions and comments.
Immediately thereafter, subject to Mr. Hammers approval of such
instructions, by mutual agreement, Mosely will ship the antenna back to Mr.
Hammers at Mosley's expense.
Upon receipt of the antenna, Mr. Hammers will notify all interested parties
that the antenna has been received, that positive progress is being made by
both parties and will refrain from any comments until it is in the air and
tested by an independent antenna expert, agreeable to both parties, known to
this industry and at Mr. Hammers'expense.
Mosley will have the right to appoint a representative of their choosing to
be present at the
assembly, raising and testing of the antenna.
The opinions of the expert will be made public via the internet to all
interested parties. If either party challenges the test results, each will
reserve the right to
a second and final evaluation by a second tester, agreeable to both parties
and at the challengers expense. The performance criteria shall be the
figures originally published by the Mosley Company.
If the antenna performs as advertised, Mr. Hammers will then publish his
acceptance, cancel any existing actions, sign a waiver of any future actions
against Mosley, (excepting all provisions of the standard warranty), and
refrain from any further public
comments concerning this circumstance.
If the antenna does not perform to its advertised specification, Mosley will
agree to refund all of Mr. Hammers money and upon receipt of the refund, the
antenna will be returned to Mosely at their expense. Mr. Hammers will then
notify all interested parties that the matter is settled and refrain from
any further public comments.
All statements included herein are all personal observations and opinions
sent to Mr. Hammers privately in an effort to aid negotiations for the
benefit of both parties and is not a suggestion of any legal action or legal
advice.
My personal opinion is if The Mosley Company continues to follow these
practices of treating customers in this manner, they won't have to worry
about the performance of their products because they simply won't be around
long enough to support the warranties on any of their products. So sad that
misguided and over principled managers could destroy such a good company,
long standing with a previously fine reputation. A reputation gone for less
than the price of one antenna. Foolish
THE OFFERS MENTIONED ABOVE WERE MADE TO MOSLEY, MOSLEY REFUSED TO
REFUND ANY OF THE PURCHASE PRICE. THEY EVEN REFUSED TO ACCEPT THE
PRODUCT BACK AND CHARGE A RESTOCKING FEE. MOSLEY REFUSES TO DELIVER
THE ANTENNA, ANSWER MY EMAILS, OR ANSWER ANY OF MY QUESTIONS TO DATE.
IF MOSLEY REFUSES TO ANSWER MY QUESTIONS NOW, WHAT WILL THEY DO IF I
WERE TO HAVE ANY PROBLEMS WITH THE RETURNED PRODUCT ? MORE REFUSAL ?
PLEASE LOOK CAREFULLY AT ANY COMPANY BEFORE YOU BUY ANY PRODUCT.
I GOT SCREWED OUT OF OVER $5,000.00, PLEASE DON'T LET THIS HAPPEN
TO YOU. For details on this disaster please see this URL
http://users.bentonrea.com/~wa7aw/tower/page14.html
I would be most appreciative if you would FORWARD this email
(in its entirety) to all who might be considering the purchase
of any new amateur radio equipment.
One of my xmas presents is a new force 12 5BA antenna, I will post
my experiences with force 12 after it arrives, and should the Mosley
get here before the Force 12, anyone want to buy an Mosley
Pro-96-S antenna really cheap ???
happy new years 2001
WA7AW
John H.
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John H.
ho letto tutta la storia, e sarei stato d'accordo su tutto se alla
fine non si fosse rivelata la solita occasione per fare pubblicità ad
un'altra azienda produttrice di antenne. Come se la Force12 fosse
tutta rose e fiori....
La Mosley, da quanto mi riferiscono molti colleghi che le usano da
anni, fa delle ottime antenne, almeno nel settore delle yagi
trappolate.
E' evidente che in questo caso hanno sbagliato e hanno affrontato male
la situazione, aggravandola.
Cavolo, una azienda come la Mosley poteva pure permettersi la
sostituzione di tutta l'antenna in questione, anzichè impelagarsi in
questa storia.
Ciao
Arturo IK7JWY
www.qsl.net/ik7jwy
 
www.qsl.net/ari-lecce

Interessante esempio di come un'azienda NON deve trattare con i
clienti.
Interessante anche il fatto che ci sia gente che spende
5000 dollari per un accrocchio di alluminio. Manco se fossi ricco
come Agnelli butterei 5000 verdoni per comprarmi un'antenna!
Per 5000 dollari l'antenna dovrebbe orientarsi da sola sui DX
e lavorarli mentre non sono in casa, nonché andare in sezione
a spedire le QSL quando fa freddo o piove e io non ci voglio
andare!
-----------------------------------
 Giulio Maselli - IZ1ASP
 
http://www.infinito.it/utenti/iz1asp
 Il mio vero indirizzo di e-mail si trova sul mio
 sito web.

come Agnelli butterei 5000 verdoni per comprarmi un'antenna!
Scusa Giulio, ma controllando sul prezzario on line della Mosley
(
http://www.mosley-electronics.com/contact.htm
)
 ho constatato che il prezzo della PRO-96 è attualmente di 2140 US$
(spese trasporto escluse).
Inoltre, tieni presente che la suddetta antenna è una 9 elementi con
10 metri di boom e copre le bande 10-12-15-17-20-40 metri con tre
elementi attivi per ogni banda !!
Guadagno dichiarato dalla Casa: da 8 dB(d) circa sui 40 mt a 10 dB(d)
circa sui 10 metri.
Quindi, proprio un accrocco non la definirei, HI...
E' chiaro che può capitare anche alla Mosley di mettere in commercio
una unità difettosa, ciò non significa però che la Mosley PRO-96 sia
un accrocco.
Quello che non me la rende interessante, piuttosto, è il fatto che ha
quasi tutti gli elementi trappolati.


(spese trasporto escluse).
ok, non avevo controllato bene. In effetti c'è il modello PRO-96-S che
costa 5800 US$ circa di listino, però ha 48 piedi di boom, 5 elementi
in 10,12,15,17 e 20 metri e 4 elementi in 40 metri !!!
Praticamente è un mostro, HI.


Tutte le antenne sono accrocchi di alluminio, nessuna esclusa, ed anche
2000 dollari sono uno spreco per un'antenna. Molto meglio
costruirsele.


costruirsele.
ah allora non sto capendo cosa significhi "accrocchio". Stavo pensando
a qualcosa di negativo.
Concordo che è più bello e entusiasmante costruirsi le proprie
antenne, ma ho pure imparato con l'esperienza che, volendo ottenere
dei buoni risultati andando oltre le proprie convinzioni artigianali,
occorre anche con le antenne un minimo di attrezzatura di laboratorio.
Almeno io la vedo così, mi piace fare le cose con minor empirismo.
Oltre a ciò occorre tempo e passione, che non tutti hanno.
In definitiva, se uno può permettersele, non mi sento di giudicare chi
spende 2000 dollaroni per un'antenna (teniamo sempre presente di quale
antenna si tratta...). 
Anche i 5800 dollars, se c'è qualcuno che li spende, evidentemente non
sono una richiesta esosa...
Comunque, sto scoprendo in questi ultimi tempi, che è altrettanto
entusiasmante approfondire la conoscenza di questo o quel modello
commerciale di antenna, fare dei confronti ragionati, sottoporre i
modelli all'analisi del software oggi disponibile etc.
E' una cosa che l'ARRL già fa da qualche anno. Le aziende che
intendono fare pubblicità alle loro antenne sulle pubblicazioni
dell'ARRL, devono preventivamente rendere disponibili i files con le
geometrie dell'antenna, così da poterla analizzare al computer per
verificarne le performance dichiarate dalla Casa. Ho letto, però, che
sinora solo la HI-Gain si è sottoposta a tale procedura....
Chissà cosa accadrebbe se una cosa del genere si facesse in Italia....
Arturo IK7JWY
www.qsl.net/ik7jwy
 
www.qsl.net/ari-lecce