Method for servicing a self-service terminal , comprising the steps of - executing a server application on a server of a network in order to manage a number of self-service terminals; - positioning a mobile terminal in close range of the self-service terminal and executing a terminal application of the mobile terminal ; - capturing an identifier of the self-service terminal and generating identifier data; - making a communication connection between the server and the mobile terminal ; - transmitting the identifier data to the server application; - identifying the self-service terminal to be serviced on the basis of the identifier data by means of the server application; characterized by: - addressing the self-service terminal to be serviced via the network by means of the server and setting up a network connection between the self-service terminal and the server ; - initiating execution of a servicing application on the self-service terminal by means of the server application; - determining scheme information data on the basis of the identifier data and transmitting the determined scheme information data to the terminal application via the communication connection by using the server application, wherein the scheme information data are indicative of a component of the self-service terminal that needs to be captured at least in part by a still-image generating apparatus of the mobile terminal ; - taking the scheme information data as a basis for: displaying scheme information on the display means of the mobile terminal ; - using the mobile terminal to: capture a still image of the component by using the scheme information and transmit still-image data indicative of the still image to the server application; and - determining update data on the basis of the still-image data by means of the server application and transmitting the update data to the servicing application; wherein the server application executed on the server controls both the servicing application on the self-service terminal and the terminal application on the mobile terminal without resorting to a direct communication between the self-service terminal and the mobile terminal . - executing a server application on a server of a network in order to manage a number of self-service terminals; - positioning a mobile terminal in close range of the self-service terminal and executing a terminal application of the mobile terminal ; - capturing an identifier of the self-service terminal and generating identifier data; - making a communication connection between the server and the mobile terminal ; - transmitting the identifier data to the server application; - identifying the self-service terminal to be serviced on the basis of the identifier data by means of the server application; - addressing the self-service terminal to be serviced via the network by means of the server and setting up a network connection between the self-service terminal and the server ; - initiating execution of a servicing application on the self-service terminal by means of the server application; - determining scheme information data on the basis of the identifier data and transmitting the determined scheme information data to the terminal application via the communication connection by using the server application, wherein the scheme information data are indicative of a component of the self-service terminal that needs to be captured at least in part by a still-image generating apparatus of the mobile terminal ; - taking the scheme information data as a basis for: displaying scheme information on the display means of the mobile terminal ; - using the mobile terminal to: capture a still image of the component by using the scheme information and transmit still-image data indicative of the still image to the server application; and - determining update data on the basis of the still-image data by means of the server application and transmitting the update data to the servicing application; <EOS>