An elevator system in a building having a plurality of levels with a respective plurality of lobbies , including a first level having a first lobby and a second level having a second lobby , the system including a plurality of elevators including a first elevator and a second elevator for transporting a passenger with a first mobile device between the plurality of lobbies , the system comprising a controller that is configured to communicate with the first mobile device and to responsively control the first elevator to provide elevator service to the passenger , the controller being configured to render a plurality of determinations including: a first determination that the passenger is seeking to engage a tenant , whom is a building tenant, a second determination to provide directional information between a current location of the passenger and the first lobby , a third determination to assign the first elevator to transport the passenger from the first lobby to the second lobby to engage the tenant , the controller being configured to effect a plurality of transmissions including: a first transmission to the first mobile device to effect the second determination, and a second transmission to the first elevator to effect the third determination; characterized in that : when rendering the second determination the controller is configured to determine that the first elevator is distance-wise closer to the tenant than the second elevator . the system comprising a controller that is configured to communicate with the first mobile device and to responsively control the first elevator to provide elevator service to the passenger , the controller being configured to render a plurality of determinations including: a first determination that the passenger is seeking to engage a tenant , whom is a building tenant, a second determination to provide directional information between a current location of the passenger and the first lobby , a third determination to assign the first elevator to transport the passenger from the first lobby to the second lobby to engage the tenant , the controller being configured to effect a plurality of transmissions including: a first transmission to the first mobile device to effect the second determination, and a second transmission to the first elevator to effect the third determination; characterized in that : when rendering the second determination the controller is configured to determine that the first elevator is distance-wise closer to the tenant than the second elevator . a first determination that the passenger is seeking to engage a tenant , whom is a building tenant, a second determination to provide directional information between a current location of the passenger and the first lobby , a third determination to assign the first elevator to transport the passenger from the first lobby to the second lobby to engage the tenant , the controller being configured to effect a plurality of transmissions including: a first transmission to the first mobile device to effect the second determination, and a second transmission to the first elevator to effect the third determination; characterized in that : when rendering the second determination the controller is configured to determine that the first elevator is distance-wise closer to the tenant than the second elevator . a first transmission to the first mobile device to effect the second determination, and a second transmission to the first elevator to effect the third determination; characterized in that : when rendering the second determination the controller is configured to determine that the first elevator is distance-wise closer to the tenant than the second elevator . <EOS>