A process for making a delivery system comprising a chewable product and an active ingredient, said process comprising: a) providing a heated and liquefied honey, wherein the heated and liquefied honey is obtained by: i) substantially dehydrating honey to obtain a dried honey and heating the dried honey to obtain a first heated and liquefied honey, at a temperature between 94°C and 100°C; or ii) supplementing the honey with sucrose to obtain a supplemented honey and heating the supplemented honey at a temperature between 70°C and 85°C to obtain a second heated and liquefied honey; b) combining a boiling liquid glucose composition having a temperature between 105°C and 122°C and the first or second heated and liquefied honey composition to obtain a first boiled mixture; c) adding at least one gelling agent to the first boiled mixture to obtain a second mixture, wherein the gelling agent is selected from the group consisting of pectin, gelatin and a mixture of pectin and gelatin; and d) cooling the second mixture to ambient temperature to obtain the chewable product; wherein the process comprises adding the active ingredient in the first boiled mixture, the second mixture or the gelling agent and the process avoids, after step b), boiling the second mixture, wherein honey has a weight percentage between 5 and 70% in the delivery system; wherein glucose has a weight percentage between 5 and 70% in the delivery system; and wherein the weight ratio of sucrose when compared to the total weight of the supplemented honey (prior to their addition to the boiling liquid glucose composition) is between 20 and 40%. a) providing a heated and liquefied honey, wherein the heated and liquefied honey is obtained by: i) substantially dehydrating honey to obtain a dried honey and heating the dried honey to obtain a first heated and liquefied honey, at a temperature between 94°C and 100°C; or ii) supplementing the honey with sucrose to obtain a supplemented honey and heating the supplemented honey at a temperature between 70°C and 85°C to obtain a second heated and liquefied honey; i) substantially dehydrating honey to obtain a dried honey and heating the dried honey to obtain a first heated and liquefied honey, at a temperature between 94°C and 100°C; or ii) supplementing the honey with sucrose to obtain a supplemented honey and heating the supplemented honey at a temperature between 70°C and 85°C to obtain a second heated and liquefied honey; b) combining a boiling liquid glucose composition having a temperature between 105°C and 122°C and the first or second heated and liquefied honey composition to obtain a first boiled mixture; c) adding at least one gelling agent to the first boiled mixture to obtain a second mixture, wherein the gelling agent is selected from the group consisting of pectin, gelatin and a mixture of pectin and gelatin; and d) cooling the second mixture to ambient temperature to obtain the chewable product; wherein the process comprises adding the active ingredient in the first boiled mixture, the second mixture or the gelling agent and the process avoids, after step b), boiling the second mixture, wherein honey has a weight percentage between 5 and 70% in the delivery system; wherein glucose has a weight percentage between 5 and 70% in the delivery system; and wherein the weight ratio of sucrose when compared to the total weight of the supplemented honey (prior to their addition to the boiling liquid glucose composition) is between 20 and 40%. <EOS>