A method of eliminating a fault condition of at least one device in a technical installation , the method comprising: predicting an occurrence of the fault condition of the at least one device of the technical installation ; determining a root cause of the predicted fault condition; determining one or more mitigation actions to resolve the fault condition, wherein the step of determining one or more mitigation actions to resolve the fault condition comprises: analyzing the fault condition to determine a fault pattern, wherein the fault pattern comprises information related to industrial process steps and components associated with the fault condition; mapping the fault pattern to a pre-defined matrix; and determining, from the pre-defined matrix, the one or more mitigation actions to resolve the analyzed fault condition; determining an outcome associated with at least one of the one or more mitigation actions on the technical installation , wherein, the determination of the outcome comprises: implementing one of the at least one or more mitigation action in a virtual model of the technical installation , wherein the virtual model is configured to simulate functions of the technical installation ; and predicting, using the virtual model, an effect of the implemented mitigation action on the technical installation ; and outputting, on user device associated with a user, at least one mitigation action to be implemented in the technical installation based on the determined outcome associated with at least one of the one or more mitigation actions. predicting an occurrence of the fault condition of the at least one device of the technical installation ; determining a root cause of the predicted fault condition; determining one or more mitigation actions to resolve the fault condition, wherein the step of determining one or more mitigation actions to resolve the fault condition comprises: analyzing the fault condition to determine a fault pattern, wherein the fault pattern comprises information related to industrial process steps and components associated with the fault condition; mapping the fault pattern to a pre-defined matrix; and determining, from the pre-defined matrix, the one or more mitigation actions to resolve the analyzed fault condition; analyzing the fault condition to determine a fault pattern, wherein the fault pattern comprises information related to industrial process steps and components associated with the fault condition; mapping the fault pattern to a pre-defined matrix; and determining, from the pre-defined matrix, the one or more mitigation actions to resolve the analyzed fault condition; determining an outcome associated with at least one of the one or more mitigation actions on the technical installation , wherein, the determination of the outcome comprises: implementing one of the at least one or more mitigation action in a virtual model of the technical installation , wherein the virtual model is configured to simulate functions of the technical installation ; and predicting, using the virtual model, an effect of the implemented mitigation action on the technical installation ; and implementing one of the at least one or more mitigation action in a virtual model of the technical installation , wherein the virtual model is configured to simulate functions of the technical installation ; and predicting, using the virtual model, an effect of the implemented mitigation action on the technical installation ; and outputting, on user device associated with a user, at least one mitigation action to be implemented in the technical installation based on the determined outcome associated with at least one of the one or more mitigation actions. <EOS>