A method for handling user data for a hearing aid user and at least one hearing aid, and including: creating a user account for a user being said hearing aid user on a remote server accessible over the Internet from an Internet enabled computer device; entering personal information into the user account and storing the entered personal information on the remote server; launching application software on a personal communication device of said hearing aid user being a smartphone and being Internet enabled; setting up a wireless connection between a hearing aid and the personal communication device under control by said application software; wherein the creation of a user account comprises steps of: creating the user account by the hearing aid user and entering personal data into said user account by said hearing aid user; identifying in the user account the personal communication device as a gateway for the hearing aid to the Internet, and wherein said method further comprises: transferring data from said at least one hearing aid to the user account on the remote server via the gateway, wherein the data transferred from the hearing aid to the user account on the remote server via the gateway includes identification details for the hearing aid and settings of the hearing aid for alleviating the hearing loss. creating a user account for a user being said hearing aid user on a remote server accessible over the Internet from an Internet enabled computer device; entering personal information into the user account and storing the entered personal information on the remote server; launching application software on a personal communication device of said hearing aid user being a smartphone and being Internet enabled; setting up a wireless connection between a hearing aid and the personal communication device under control by said application software; wherein the creation of a user account comprises steps of: creating the user account by the hearing aid user and entering personal data into said user account by said hearing aid user; identifying in the user account the personal communication device as a gateway for the hearing aid to the Internet, and wherein said method further comprises: transferring data from said at least one hearing aid to the user account on the remote server via the gateway, wherein the data transferred from the hearing aid to the user account on the remote server via the gateway includes identification details for the hearing aid and settings of the hearing aid for alleviating the hearing loss. creating the user account by the hearing aid user and entering personal data into said user account by said hearing aid user; identifying in the user account the personal communication device as a gateway for the hearing aid to the Internet, and wherein said method further comprises: transferring data from said at least one hearing aid to the user account on the remote server via the gateway, wherein the data transferred from the hearing aid to the user account on the remote server via the gateway includes identification details for the hearing aid and settings of the hearing aid for alleviating the hearing loss. transferring data from said at least one hearing aid to the user account on the remote server via the gateway, wherein the data transferred from the hearing aid to the user account on the remote server via the gateway includes identification details for the hearing aid and settings of the hearing aid for alleviating the hearing loss. <EOS>