A computer-implemented communication method of providing remote technical support, comprising: establishing a communication channel between a first device and a second device; determining that user interface, UI, content of a first application of the first device contains sensitive information wherein the determining that the UI content contains the sensitive information comprises: searching, prior to transmitting the data representing the UI content via the communication channel, for a sensitive indicator tag associated with a first portion of the UI content; and identifying tagged content within the first portion of the UI content, the tagged content being at least a portion of the sensitive information; obfuscating the sensitive information of the UI content, wherein obfuscating the sensitive information is based at least in part upon identifying the tagged content; searching, prior to transmitting the data representing the UI content via the communication channel, for a second sensitive indicator tag associated with a second portion of the UI content; identifying second tagged content within the second portion of the UI content, the second tagged content being at least a portion of the second sensitive information, the second sensitive indicator tag indicating a lower level of sensitivity that permits sharing of the second sensitive information to a second application of the second device and that prohibits sharing of the second sensitive information to a third application; transmitting via the communication channel data representing the UI content from the first application to the second application of the second device such that the obfuscated sensitive information is protected from display by the second device; receiving, from the second application, support content comprising a graphical element; and displaying on the first device the UI content including the sensitive information and the support content. establishing a communication channel between a first device and a second device; determining that user interface, UI, content of a first application of the first device contains sensitive information wherein the determining that the UI content contains the sensitive information comprises: searching, prior to transmitting the data representing the UI content via the communication channel, for a sensitive indicator tag associated with a first portion of the UI content; and identifying tagged content within the first portion of the UI content, the tagged content being at least a portion of the sensitive information; searching, prior to transmitting the data representing the UI content via the communication channel, for a sensitive indicator tag associated with a first portion of the UI content; and identifying tagged content within the first portion of the UI content, the tagged content being at least a portion of the sensitive information; obfuscating the sensitive information of the UI content, wherein obfuscating the sensitive information is based at least in part upon identifying the tagged content; searching, prior to transmitting the data representing the UI content via the communication channel, for a second sensitive indicator tag associated with a second portion of the UI content; identifying second tagged content within the second portion of the UI content, the second tagged content being at least a portion of the second sensitive information, the second sensitive indicator tag indicating a lower level of sensitivity that permits sharing of the second sensitive information to a second application of the second device and that prohibits sharing of the second sensitive information to a third application; transmitting via the communication channel data representing the UI content from the first application to the second application of the second device such that the obfuscated sensitive information is protected from display by the second device; receiving, from the second application, support content comprising a graphical element; and displaying on the first device the UI content including the sensitive information and the support content.