A system for screen capture-based sensitive information protection within a call center environment, further comprising: at least one video sensor; at least one server interfaced to the at least one video sensor and comprising: a recording module configured to record via the video sensor a plurality of application screens displayed on a workstation of an agent of a call center during the agent's interaction with a customer, the application screens comprising a plurality of identifiers of fields for entering data items associated with the customer, a recording comprising a plurality of images; a character recognition module configured to perform character recognition to identify the identifiers of the fields within the images; a comparison module configured to compare the identifiers to a list of sensitive information field identifiers; an identification module configured to identify one or more of the identifiers as the sensitive information field identifiers based on the comparison; and a blurring module configured to blur in the recording at least those portions of those images that comprise the data items entered into the fields associated with the sensitive information field identifiers. at least one video sensor; at least one server interfaced to the at least one video sensor and comprising: a recording module configured to record via the video sensor a plurality of application screens displayed on a workstation of an agent of a call center during the agent's interaction with a customer, the application screens comprising a plurality of identifiers of fields for entering data items associated with the customer, a recording comprising a plurality of images; a character recognition module configured to perform character recognition to identify the identifiers of the fields within the images; a comparison module configured to compare the identifiers to a list of sensitive information field identifiers; an identification module configured to identify one or more of the identifiers as the sensitive information field identifiers based on the comparison; and a blurring module configured to blur in the recording at least those portions of those images that comprise the data items entered into the fields associated with the sensitive information field identifiers. a recording module configured to record via the video sensor a plurality of application screens displayed on a workstation of an agent of a call center during the agent's interaction with a customer, the application screens comprising a plurality of identifiers of fields for entering data items associated with the customer, a recording comprising a plurality of images; a character recognition module configured to perform character recognition to identify the identifiers of the fields within the images; a comparison module configured to compare the identifiers to a list of sensitive information field identifiers; an identification module configured to identify one or more of the identifiers as the sensitive information field identifiers based on the comparison; and a blurring module configured to blur in the recording at least those portions of those images that comprise the data items entered into the fields associated with the sensitive information field identifiers.