An autonomous mobile apparatus control system comprising: an autonomous mobile robot; a higher-level management apparatus configured to manage the autonomous mobile robot; and a plurality of environment cameras configured to photograph a moving range of the autonomous mobile robot and transmit a photographed image to the higher-level management apparatus, wherein the autonomous mobile robot is configured to: acquire a movement target position from the higher-level management apparatus, and autonomously move toward the movement target position; when the autonomous mobile robot enters a stuck state in which the autonomous mobile robot cannot autonomously move, transmit an autonomous cancel notification for notifying the higher-level management apparatus that the autonomous mobile robot cannot autonomously move, wherein the autonomous mobile robot enters the stuck state when the proximity sensor determines that there is an obstacle in a safety range set around the autonomous mobile robot and, in the stuck state, the autonomous mobile robot is configured to invalidate the proximity sensor or relax an operation limit threshold condition for a detection result acquired from the proximity sensor, and move based on the operation instruction given from the higher-level management apparatus; and wait for an operation instruction from the higher-level management apparatus after the transmission of the autonomous cancel notification, the higher-level management apparatus is configured to give an operation instruction to the autonomous mobile robot in response to receiving the autonomous cancel notification based on information acquired from at least one of the plurality of environment cameras, and the autonomous mobile robot is configured to resume autonomous driving in response to safety confirmation based on a proximity sensor provided in the autonomous mobile robot after operating in accordance with the operation instruction. an autonomous mobile robot; a higher-level management apparatus configured to manage the autonomous mobile robot; and a plurality of environment cameras configured to photograph a moving range of the autonomous mobile robot and transmit a photographed image to the higher-level management apparatus, wherein the autonomous mobile robot is configured to: acquire a movement target position from the higher-level management apparatus, and autonomously move toward the movement target position; when the autonomous mobile robot enters a stuck state in which the autonomous mobile robot cannot autonomously move, transmit an autonomous cancel notification for notifying the higher-level management apparatus that the autonomous mobile robot cannot autonomously move, wherein the autonomous mobile robot enters the stuck state when the proximity sensor determines that there is an obstacle in a safety range set around the autonomous mobile robot and, in the stuck state, the autonomous mobile robot is configured to invalidate the proximity sensor or relax an operation limit threshold condition for a detection result acquired from the proximity sensor, and move based on the operation instruction given from the higher-level management apparatus; and wait for an operation instruction from the higher-level management apparatus after the transmission of the autonomous cancel notification, acquire a movement target position from the higher-level management apparatus, and autonomously move toward the movement target position; when the autonomous mobile robot enters a stuck state in which the autonomous mobile robot cannot autonomously move, transmit an autonomous cancel notification for notifying the higher-level management apparatus that the autonomous mobile robot cannot autonomously move, wherein the autonomous mobile robot enters the stuck state when the proximity sensor determines that there is an obstacle in a safety range set around the autonomous mobile robot and, in the stuck state, the autonomous mobile robot is configured to invalidate the proximity sensor or relax an operation limit threshold condition for a detection result acquired from the proximity sensor, and move based on the operation instruction given from the higher-level management apparatus; and wait for an operation instruction from the higher-level management apparatus after the transmission of the autonomous cancel notification, the higher-level management apparatus is configured to give an operation instruction to the autonomous mobile robot in response to receiving the autonomous cancel notification based on information acquired from at least one of the plurality of environment cameras, and the autonomous mobile robot is configured to resume autonomous driving in response to safety confirmation based on a proximity sensor provided in the autonomous mobile robot after operating in accordance with the operation instruction.