An elevator system in which a plurality of elevator banks are provided in a building, and a user passes through a security gate defined for each bank to enter an elevator hall of each bank, comprising: a notifying device for notifying the user who passes through the security gate of predetermined information; an inputting device for inputting identification information when the user passes through the security gate; storage means for storing the identification information and the destination floor information of the user so as to be related to each other; identifying means for determining, based on the identification information inputted from the inputting device and the identification information stored in the storage means, whether or not the user who inputs the identification information from the inputting device is a pre-registered person; determination means for determining, based on the information on the security gate at which the user inputs the identification information when passing through it and the information stored in the storage means, whether or not the security gate through which the user, who is determined to be a pre-registered person by the identifying means, passes is a normal gate for the entry into the hall of the bank in which the user's destination floor is included in the service floors thereof; and operation control means for making elevator call registration if it is determined by the determination means that the security gate through which the user passes is the normal gate, and causes the notifying device to notify the user of information for guiding the user to the normal gate without making the elevator call registration if it is determined that the security gate through which the user passes is not the normal gate, wherein in the case where the security gate through which the user passes is not the normal gate, and the user's destination floor is included in the service floors of a plurality of banks, the operation control means guides the user to the normal gate which is present at the position nearest to the user's present position. a notifying device for notifying the user who passes through the security gate of predetermined information; an inputting device for inputting identification information when the user passes through the security gate; storage means for storing the identification information and the destination floor information of the user so as to be related to each other; identifying means for determining, based on the identification information inputted from the inputting device and the identification information stored in the storage means, whether or not the user who inputs the identification information from the inputting device is a pre-registered person; determination means for determining, based on the information on the security gate at which the user inputs the identification information when passing through it and the information stored in the storage means, whether or not the security gate through which the user, who is determined to be a pre-registered person by the identifying means, passes is a normal gate for the entry into the hall of the bank in which the user's destination floor is included in the service floors thereof; and operation control means for making elevator call registration if it is determined by the determination means that the security gate through which the user passes is the normal gate, and causes the notifying device to notify the user of information for guiding the user to the normal gate without making the elevator call registration if it is determined that the security gate through which the user passes is not the normal gate, wherein in the case where the security gate through which the user passes is not the normal gate, and the user's destination floor is included in the service floors of a plurality of banks, the operation control means guides the user to the normal gate which is present at the position nearest to the user's present position.