A computing system including a configuration management database, CMDB, platform, comprising: a client instance including a configuration items, CI, table configured to store a plurality of CIs, an alerts table, an incidents, INTs, table, a changes, CHGs, table, a problems, PRBs, table, and wherein the client instance is configured to: receive a request identifying a particular CI and a particular alert; identify related CIs from the plurality of CIs based on the particular CI and the particular alert, wherein, to identify the related CIs, the client instance is configured to: determine a respective topological relationship score based on a respective topological relationship between each of the plurality of CIs and the particular CI; determine a respective alert group relationship score based on an alert group relationship between each of the plurality of CIs and the particular alert; combine the respective topological relationship score and the respective alert group relationship score to generate a respective combined score for each of the plurality of CIs; and identify the related CIs from the plurality of CIs, wherein the respective combined score of each of the related CIs is greater than a predetermined threshold value; identify alerts from the alerts table, INTs from the INTs table, CHGs from the CHGs table, and PRBs from the PRBs table that are associated with either the particular CI or the related CIs; determine frequency data for the alerts, INTs, CHGs, and PRBs associated with the particular CI and frequency data for the alerts, INTs, CHGs, and PRBs associated with the related CIs; and send a response that includes the frequency data for the alerts, INTs, CHGs, and PRBs associated with the particular CI to be presented alongside the frequency data for the alerts, INTs, CHGs, and PRBs associated with the related CIs. receive a request identifying a particular CI and a particular alert; identify related CIs from the plurality of CIs based on the particular CI and the particular alert, wherein, to identify the related CIs, the client instance is configured to: determine a respective topological relationship score based on a respective topological relationship between each of the plurality of CIs and the particular CI; determine a respective alert group relationship score based on an alert group relationship between each of the plurality of CIs and the particular alert; combine the respective topological relationship score and the respective alert group relationship score to generate a respective combined score for each of the plurality of CIs; and identify the related CIs from the plurality of CIs, wherein the respective combined score of each of the related CIs is greater than a predetermined threshold value; determine a respective topological relationship score based on a respective topological relationship between each of the plurality of CIs and the particular CI; determine a respective alert group relationship score based on an alert group relationship between each of the plurality of CIs and the particular alert; combine the respective topological relationship score and the respective alert group relationship score to generate a respective combined score for each of the plurality of CIs; and identify the related CIs from the plurality of CIs, wherein the respective combined score of each of the related CIs is greater than a predetermined threshold value; identify alerts from the alerts table, INTs from the INTs table, CHGs from the CHGs table, and PRBs from the PRBs table that are associated with either the particular CI or the related CIs; determine frequency data for the alerts, INTs, CHGs, and PRBs associated with the particular CI and frequency data for the alerts, INTs, CHGs, and PRBs associated with the related CIs; and send a response that includes the frequency data for the alerts, INTs, CHGs, and PRBs associated with the particular CI to be presented alongside the frequency data for the alerts, INTs, CHGs, and PRBs associated with the related CIs.