A system, comprising: a processing unit (410; 585); and a memory (415; 545) storing computer executable instructions which, when executed by the processing unit, causes the system to perform a method for creating or updating an action item in an electronic communication application, wherein the action item is associated with one or more of a task in the electronic communication application, a calendar item in the electronic communication application, or a meeting request associated with the electronic communication application, characterized in that the method comprises: in response to receiving a single input indicating the action item to be created or updated: automatically generating a mailto link for an electronic communication in the electronic communication application, the mailto link including an email address of an intended recipient, an action to be performed on the action item, and an identifier associated with the action item; appending a header to the mailto link that causes the electronic communication to be automatically sent to the intended recipient without generating an electronic message compose form, according to the email address of the mailto link; and automatically creating or updating the action item associated with the electronic communication application, according to the action and the identifier of the mailto link. a processing unit (410; 585); and a memory (415; 545) storing computer executable instructions which, when executed by the processing unit, causes the system to perform a method for creating or updating an action item in an electronic communication application, wherein the action item is associated with one or more of a task in the electronic communication application, a calendar item in the electronic communication application, or a meeting request associated with the electronic communication application, characterized in that the method comprises: in response to receiving a single input indicating the action item to be created or updated: automatically generating a mailto link for an electronic communication in the electronic communication application, the mailto link including an email address of an intended recipient, an action to be performed on the action item, and an identifier associated with the action item; appending a header to the mailto link that causes the electronic communication to be automatically sent to the intended recipient without generating an electronic message compose form, according to the email address of the mailto link; and automatically creating or updating the action item associated with the electronic communication application, according to the action and the identifier of the mailto link. automatically generating a mailto link for an electronic communication in the electronic communication application, the mailto link including an email address of an intended recipient, an action to be performed on the action item, and an identifier associated with the action item; appending a header to the mailto link that causes the electronic communication to be automatically sent to the intended recipient without generating an electronic message compose form, according to the email address of the mailto link; and automatically creating or updating the action item associated with the electronic communication application, according to the action and the identifier of the mailto link.