A method for improving installation or maintenance of an utility meter, namely a heat utility meter, using transferring information between the utility meter, and an electronic consumer communication device, namely a smartphone or a tablet computer, to be used by a service technician, wherein transferring the information is performed via an electronic data transfer device of the utility meter, wherein the method comprises the step of using the electronic consumer communication device in order to receive, on the electronic consumer communication device, status data provided by the utility meter, the information being transferred between the utility meter and the electronic consumer communication device via the electronic data transfer device of the utility meter comprising the status data; and using the electronic consumer communication device in order to obtain instruction data for the service technician from an instruction database, the instruction data obtained from the instruction database depending on the status data received from the utility meter, wherein the instruction database is stored on the electronic consumer communication device, characterized in that the method further comprises the steps of using the electronic consumer communication device in order to pair a virtual address of the utility meter with a physical address of the utility meter via the electronic data transfer device, the information transferred comprising the virtual address of the utility meter, using the electronic consumer communication device in order to transfer the virtual address of the utility meter from the utility meter via the electronic data transfer device of the utility meter to the electronic consumer communication device in order to pair the virtual address with the physical address in a joint address list stored on the electronic consumer communication device, and providing a physical address list to the electronic consumer communication device prior to pairing and the step of adding the virtual address to the physical address list during pairing in order to create the joint address list. using the electronic consumer communication device in order to obtain instruction data for the service technician from an instruction database, the instruction data obtained from the instruction database depending on the status data received from the utility meter, wherein the instruction database is stored on the electronic consumer communication device, characterized in that the method further comprises the steps of using the electronic consumer communication device in order to pair a virtual address of the utility meter with a physical address of the utility meter via the electronic data transfer device, the information transferred comprising the virtual address of the utility meter, using the electronic consumer communication device in order to transfer the virtual address of the utility meter from the utility meter via the electronic data transfer device of the utility meter to the electronic consumer communication device in order to pair the virtual address with the physical address in a joint address list stored on the electronic consumer communication device, and providing a physical address list to the electronic consumer communication device prior to pairing and the step of adding the virtual address to the physical address list during pairing in order to create the joint address list.