A hand-washing monitoring method, applied to a terminal, comprising: establishing remote connection with a hand-washing device by the terminal; acquiring, by the terminal, usage information of the hand-washing device based on the established remote connection, from the hand-washing device; recording and outputting, by the terminal, hand-washing statistical data according to the acquired usage information; and setting in advance, in the terminal, prompt information, and sending a prompt instruction based on the prompt information to the hand-washing device or a wearable device, the prompt instruction being used to prompt hand-washing, characterized in that: the prompt information further comprises: action prompt information; and the sending a prompt instruction based on the prompt information comprises: acquiring at least one of heartbeat and body temperature of a user of the hand-washing device by the wearable device, and acquiring action information of the user of the hand-washing device based on at least one of the heartbeat and body temperature; and sending the prompt instruction when the action information of the user of the hand-washing device is consistent with the action prompt information comprised in the prompt information. establishing remote connection with a hand-washing device by the terminal; acquiring, by the terminal, usage information of the hand-washing device based on the established remote connection, from the hand-washing device; recording and outputting, by the terminal, hand-washing statistical data according to the acquired usage information; and setting in advance, in the terminal, prompt information, and sending a prompt instruction based on the prompt information to the hand-washing device or a wearable device, the prompt instruction being used to prompt hand-washing, characterized in that: the prompt information further comprises: action prompt information; and the sending a prompt instruction based on the prompt information comprises: acquiring at least one of heartbeat and body temperature of a user of the hand-washing device by the wearable device, and acquiring action information of the user of the hand-washing device based on at least one of the heartbeat and body temperature; and sending the prompt instruction when the action information of the user of the hand-washing device is consistent with the action prompt information comprised in the prompt information. the prompt information further comprises: action prompt information; and the sending a prompt instruction based on the prompt information comprises: acquiring at least one of heartbeat and body temperature of a user of the hand-washing device by the wearable device, and acquiring action information of the user of the hand-washing device based on at least one of the heartbeat and body temperature; and sending the prompt instruction when the action information of the user of the hand-washing device is consistent with the action prompt information comprised in the prompt information. acquiring at least one of heartbeat and body temperature of a user of the hand-washing device by the wearable device, and acquiring action information of the user of the hand-washing device based on at least one of the heartbeat and body temperature; and sending the prompt instruction when the action information of the user of the hand-washing device is consistent with the action prompt information comprised in the prompt information.