An information processing apparatus configured to receive a process request from a terminal via two or more networks (N1, N2), the information processing apparatus comprising: a storage configured to store communications information including first communications information for connecting to the information processing apparatus via a first network and second communications information for connecting to the information processing apparatus via a second network differing from the first network; an identification information receiver configured to receive identification information from the terminal, the identification information identifying a user of the terminal; a determination unit configured to perform authentication based on the received identification information, wherein the determination unit is configured to determine to receive the process request from the terminal via the first network in a case where the authentication has succeeded and to determine to receive the process request from the terminal via the second network in a case where the authentication has not succeeded; a communications information transmitter configured to transmit the first communication information that is predetermined communications information to the terminal in the case where the authentication has succeeded and transmits the second communications information to the terminal in the case where the authentication has not succeeded; and a request receiver configured to accept connection via the determined one of the first and second networks (N1, N2) based on the transmitted communications information from the terminal to receive the process request via the accepted one of the first and second networks (N1, N2). a storage configured to store communications information including first communications information for connecting to the information processing apparatus via a first network and second communications information for connecting to the information processing apparatus via a second network differing from the first network; an identification information receiver configured to receive identification information from the terminal, the identification information identifying a user of the terminal; a determination unit configured to perform authentication based on the received identification information, wherein the determination unit is configured to determine to receive the process request from the terminal via the first network in a case where the authentication has succeeded and to determine to receive the process request from the terminal via the second network in a case where the authentication has not succeeded; a communications information transmitter configured to transmit the first communication information that is predetermined communications information to the terminal in the case where the authentication has succeeded and transmits the second communications information to the terminal in the case where the authentication has not succeeded; and a request receiver configured to accept connection via the determined one of the first and second networks (N1, N2) based on the transmitted communications information from the terminal to receive the process request via the accepted one of the first and second networks (N1, N2).