A method for optimizing network parameters of a network, the method comprising: receiving, via a network probe in communication with the network, a service type, key performance indicators associated with the service type, and network parameter information of the network; determining a customer satisfaction score associated with the service type and the associated key performance indicators; when the customer satisfaction score is determined to be below a threshold, determining, from the network parameter information, one or more network parameters leading to the customer satisfaction score being below the threshold; and adjusting, via a network configuration interface in communication with the network, the one or more of the network parameters to thereby increase the customer satisfaction score, wherein determination of the one or more network parameters leading to the customer satisfaction score being below the threshold comprises: storing, to a network optimizer database, data that relates a plurality of customer satisfaction scores, one or more service types, and one or more combinations of network parameters; selecting records of the network optimizer database related to the received service type that are related to a customer satisfaction score that is above the threshold; comparing network parameters of the selected records with the received network parameter information to identify network parameter differences between one or more network parameters defined in the network parameter information and the network parameters specified in the selected records; and determining that the network parameter differences lead to the customer satisfaction score being below the threshold. receiving, via a network probe in communication with the network, a service type, key performance indicators associated with the service type, and network parameter information of the network; determining a customer satisfaction score associated with the service type and the associated key performance indicators; when the customer satisfaction score is determined to be below a threshold, determining, from the network parameter information, one or more network parameters leading to the customer satisfaction score being below the threshold; and adjusting, via a network configuration interface in communication with the network, the one or more of the network parameters to thereby increase the customer satisfaction score, wherein determination of the one or more network parameters leading to the customer satisfaction score being below the threshold comprises: storing, to a network optimizer database, data that relates a plurality of customer satisfaction scores, one or more service types, and one or more combinations of network parameters; selecting records of the network optimizer database related to the received service type that are related to a customer satisfaction score that is above the threshold; comparing network parameters of the selected records with the received network parameter information to identify network parameter differences between one or more network parameters defined in the network parameter information and the network parameters specified in the selected records; and determining that the network parameter differences lead to the customer satisfaction score being below the threshold. storing, to a network optimizer database, data that relates a plurality of customer satisfaction scores, one or more service types, and one or more combinations of network parameters; selecting records of the network optimizer database related to the received service type that are related to a customer satisfaction score that is above the threshold; comparing network parameters of the selected records with the received network parameter information to identify network parameter differences between one or more network parameters defined in the network parameter information and the network parameters specified in the selected records; and determining that the network parameter differences lead to the customer satisfaction score being below the threshold.