An instant message processing method, comprising: receiving an instant message and determining an instant messenger to which the instant message belongs; when it is determined that the instant messenger is not an application corresponding to a current interface, arranging and displaying, on a predetermined edge region of the current interface, the instant messenger together with all other instant messages which are unprocessed and which do not belong to the application corresponding to the current interface, wherein when the received instant messenger is arranged and displayed, on the predetermined edge region of the current interface, together with all other instant messages which are unprocessed and which do not belong to the application corresponding to the current interface, a message identification is displayed for each of the displayed instant messages, wherein the message identification includes an application identification of an instant messenger corresponding to the instant message and a number of unprocessed instant messages received by the instant messenger corresponding to the instant message, characterized in that the method further comprises: when a first predetermined operation performed by a user on any message identification is received, displaying on the current interface an operation box including at least one entry for every different contact information, based on contact information of at least one unprocessed instant message received by an instant messenger corresponding to the message identification, wherein each entry corresponds to at least one instant message sent by one contact; when a click operation performed by the user on one of the at least one entry in the operation box is received, displaying on the current interface a dialog box of the instant message corresponding to the entry, wherein the dialog box has a smaller size than the current interface. receiving an instant message and determining an instant messenger to which the instant message belongs; when it is determined that the instant messenger is not an application corresponding to a current interface, arranging and displaying, on a predetermined edge region of the current interface, the instant messenger together with all other instant messages which are unprocessed and which do not belong to the application corresponding to the current interface, wherein when the received instant messenger is arranged and displayed, on the predetermined edge region of the current interface, together with all other instant messages which are unprocessed and which do not belong to the application corresponding to the current interface, a message identification is displayed for each of the displayed instant messages, wherein the message identification includes an application identification of an instant messenger corresponding to the instant message and a number of unprocessed instant messages received by the instant messenger corresponding to the instant message, characterized in that the method further comprises: when a first predetermined operation performed by a user on any message identification is received, displaying on the current interface an operation box including at least one entry for every different contact information, based on contact information of at least one unprocessed instant message received by an instant messenger corresponding to the message identification, wherein each entry corresponds to at least one instant message sent by one contact; when a click operation performed by the user on one of the at least one entry in the operation box is received, displaying on the current interface a dialog box of the instant message corresponding to the entry, wherein the dialog box has a smaller size than the current interface. when a first predetermined operation performed by a user on any message identification is received, displaying on the current interface an operation box including at least one entry for every different contact information, based on contact information of at least one unprocessed instant message received by an instant messenger corresponding to the message identification, wherein each entry corresponds to at least one instant message sent by one contact; when a click operation performed by the user on one of the at least one entry in the operation box is received, displaying on the current interface a dialog box of the instant message corresponding to the entry, wherein the dialog box has a smaller size than the current interface.