A computer-implemented method for controlling processes on at least one machine for processing plastics and other plastifiable materials, wherein the method comprises the steps of a. carrying out a simulation for producing at least one component on the machine while generating simulation datasets and/or reading in simulation datasets generated during the production of at least one component on the machine and containing simulations necessary for the production of the component, wherein the simulation datasets relate at least to a mould contour of the component and/or material properties of the at least one material to be processed, b. determining a process image for operating the machine with an idealised operating point based on the simulation datasets, c. generating a Design of Experiments matrix, hereinafter "DoE matrix", starting from the idealised operating point, wherein the DoE matrix comprises a set of possible combinations of parameter values for operating the machine, d. iteratively simulating the DoE matrix with calculation and determination of remaining variations of process parameters with which the machine can be operated in reality, wherein the possible combinations of parameter values of the DoE matrix are reduced and a process model for the machine trained by the simulation is generated, with which a component can be produced on the machine, e. verifying the remaining variations of process parameters by carrying out real tests, in which components are produced and evaluated on the machine, to generate a process parameter dataset for operating the machine at an operating point and then operating the machine with the process parameter dataset at the operating point, characterised in that an operator interactively communicates with a software communication robot, in particular a chatbot, which recognises a voice input and/or text input and/or gesture input by an operator and/or outputs or displays information about the operating state of the machine or the state of the component, wherein the software communication robot is connected to a control device for data communication in order to control the machine on the basis of the voice input and/or text input and/or gesture input recognised by the software communication robot, and in that steps a to e comprise at least two artificial intelligences (PM, BM, CB) which interact with one another. a. carrying out a simulation for producing at least one component on the machine while generating simulation datasets and/or reading in simulation datasets generated during the production of at least one component on the machine and containing simulations necessary for the production of the component, wherein the simulation datasets relate at least to a mould contour of the component and/or material properties of the at least one material to be processed, b. determining a process image for operating the machine with an idealised operating point based on the simulation datasets, c. generating a Design of Experiments matrix, hereinafter "DoE matrix", starting from the idealised operating point, wherein the DoE matrix comprises a set of possible combinations of parameter values for operating the machine, d. iteratively simulating the DoE matrix with calculation and determination of remaining variations of process parameters with which the machine can be operated in reality, wherein the possible combinations of parameter values of the DoE matrix are reduced and a process model for the machine trained by the simulation is generated, with which a component can be produced on the machine, e. verifying the remaining variations of process parameters by carrying out real tests, in which components are produced and evaluated on the machine, to generate a process parameter dataset for operating the machine at an operating point and then operating the machine with the process parameter dataset at the operating point, an operator interactively communicates with a software communication robot, in particular a chatbot, which recognises a voice input and/or text input and/or gesture input by an operator and/or outputs or displays information about the operating state of the machine or the state of the component, wherein the software communication robot is connected to a control device for data communication in order to control the machine on the basis of the voice input and/or text input and/or gesture input recognised by the software communication robot, and in that steps a to e comprise at least two artificial intelligences (PM, BM, CB) which interact with one another.