A direction controlled service apparatus for use with a passenger service panel of an aircraft, comprising: a mounting assembly; a housing assembly configured to operably connect to said mounting assembly, said housing assembly being movable with respect to said mounting assembly; and a plurality of actuators connected between said mounting assembly and said housing assembly, each actuator of said plurality of actuators being configured to contract upon a current being applied to said actuator, wherein the direction controlled service apparatus further comprises at least one locking mechanism configured to releasably secure said housing assembly in a fixed position with respect to said mounting assembly, characterized in that said locking mechanism comprises: a latch movable between an open and a closed configuration, said latch being configured to operably engage said housing assembly upon being set in said closed configuration; a latch release movable between an engaged and a disengaged configuration, said latch release being configured to operably engage said latch upon being set in said engaged configuration; a latch actuator operably connected to said latch, said latch actuator being configured to move said latch into said open configuration; and a latch release actuator operably connected to said latch release, said latch release actuator being configured to move said latch release into said disengaged configuration; wherein said latch actuator and said latch release actuator are each configured to contract upon a current being applied to one of said latch actuator or said latch release actuator, said latch actuator and said latch release actuator each comprising a shape memory alloy wire. a mounting assembly; a housing assembly configured to operably connect to said mounting assembly, said housing assembly being movable with respect to said mounting assembly; and a plurality of actuators connected between said mounting assembly and said housing assembly, each actuator of said plurality of actuators being configured to contract upon a current being applied to said actuator, wherein the direction controlled service apparatus further comprises at least one locking mechanism configured to releasably secure said housing assembly in a fixed position with respect to said mounting assembly, characterized in that said locking mechanism comprises: a latch movable between an open and a closed configuration, said latch being configured to operably engage said housing assembly upon being set in said closed configuration; a latch release movable between an engaged and a disengaged configuration, said latch release being configured to operably engage said latch upon being set in said engaged configuration; a latch actuator operably connected to said latch, said latch actuator being configured to move said latch into said open configuration; and a latch release actuator operably connected to said latch release, said latch release actuator being configured to move said latch release into said disengaged configuration; wherein said latch actuator and said latch release actuator are each configured to contract upon a current being applied to one of said latch actuator or said latch release actuator, said latch actuator and said latch release actuator each comprising a shape memory alloy wire. a latch movable between an open and a closed configuration, said latch being configured to operably engage said housing assembly upon being set in said closed configuration; a latch release movable between an engaged and a disengaged configuration, said latch release being configured to operably engage said latch upon being set in said engaged configuration; a latch actuator operably connected to said latch, said latch actuator being configured to move said latch into said open configuration; and a latch release actuator operably connected to said latch release, said latch release actuator being configured to move said latch release into said disengaged configuration; wherein said latch actuator and said latch release actuator are each configured to contract upon a current being applied to one of said latch actuator or said latch release actuator, said latch actuator and said latch release actuator each comprising a shape memory alloy wire.