A computer implemented method comprising: receiving from a first user account associated with a collector, by a content management system, a request to create a file request for use in collecting one or more content items from one or more submitters; at least partially in response to receiving the request, rendering a customization user interface comprising one or more prompts requesting customization information from the collector for customizing the file request; receiving, by the content management system, the customization information by way of the rendered customization interface; creating, by the content management system, a collection folder for the file request, the collection folder associated with the first user account; setting customization settings for the file request in accordance with the customization information received by way of the rendered customization interface; generating, by the content management system, a link to the file request for accessing the collection folder; distributing the link to submitters including at least a first submitter and a second submitter, wherein the first submitter and the second submitter have limited rights to the collection folder, wherein the limited rights: allow the first submitter and the second submitter to upload a first content item and a second content item, respectively, to the collection folder; allow the first submitter to view the first content item in the collection folder and allow the second submitter to view the second content item in the collection folder; and prohibit the second submitter from viewing the first content item within the collection folder and prohibit the first submitter from viewing the second content item within the collection folder. receiving from a first user account associated with a collector, by a content management system, a request to create a file request for use in collecting one or more content items from one or more submitters; at least partially in response to receiving the request, rendering a customization user interface comprising one or more prompts requesting customization information from the collector for customizing the file request; receiving, by the content management system, the customization information by way of the rendered customization interface; creating, by the content management system, a collection folder for the file request, the collection folder associated with the first user account; setting customization settings for the file request in accordance with the customization information received by way of the rendered customization interface; generating, by the content management system, a link to the file request for accessing the collection folder; distributing the link to submitters including at least a first submitter and a second submitter, wherein the first submitter and the second submitter have limited rights to the collection folder, wherein the limited rights: allow the first submitter and the second submitter to upload a first content item and a second content item, respectively, to the collection folder; allow the first submitter to view the first content item in the collection folder and allow the second submitter to view the second content item in the collection folder; and prohibit the second submitter from viewing the first content item within the collection folder and prohibit the first submitter from viewing the second content item within the collection folder. allow the first submitter and the second submitter to upload a first content item and a second content item, respectively, to the collection folder; allow the first submitter to view the first content item in the collection folder and allow the second submitter to view the second content item in the collection folder; and prohibit the second submitter from viewing the first content item within the collection folder and prohibit the first submitter from viewing the second content item within the collection folder.