A monitoring apparatus for collecting operational information from an image forming apparatus (102,103,104) of a monitoring target, and transmitting it to an external management apparatus, the monitoring apparatus comprising: acquisition means configured to acquire functional information from an image forming apparatus that is a monitoring target, characterized in that the monitoring apparatus further comprises: determination means configured to determine, based on the functional information acquired by the acquisition means, whether the image forming apparatus is equipped with a transmission control function for performing change of a transmission destination of the operational information and for voluntarily performing transmission of the operational information to the transmission destination; and transmission means configured to transmit to an image forming apparatus determined as being equipped with the transmission control function by the determining means, a command for setting the monitoring apparatus as a transmission destination for the operational information, and a transmission setting in which, with regard to types of the operational information which should be collected, a scheme for collecting the operational information in response to a request from the monitoring apparatus is set, or a scheme for collecting the operational information by voluntary transmission of the information by the image forming apparatus is set. acquisition means configured to acquire functional information from an image forming apparatus that is a monitoring target, characterized in that the monitoring apparatus further comprises: determination means configured to determine, based on the functional information acquired by the acquisition means, whether the image forming apparatus is equipped with a transmission control function for performing change of a transmission destination of the operational information and for voluntarily performing transmission of the operational information to the transmission destination; and transmission means configured to transmit to an image forming apparatus determined as being equipped with the transmission control function by the determining means, a command for setting the monitoring apparatus as a transmission destination for the operational information, and a transmission setting in which, with regard to types of the operational information which should be collected, a scheme for collecting the operational information in response to a request from the monitoring apparatus is set, or a scheme for collecting the operational information by voluntary transmission of the information by the image forming apparatus is set. determination means configured to determine, based on the functional information acquired by the acquisition means, whether the image forming apparatus is equipped with a transmission control function for performing change of a transmission destination of the operational information and for voluntarily performing transmission of the operational information to the transmission destination; and transmission means configured to transmit to an image forming apparatus determined as being equipped with the transmission control function by the determining means, a command for setting the monitoring apparatus as a transmission destination for the operational information, and a transmission setting in which, with regard to types of the operational information which should be collected, a scheme for collecting the operational information in response to a request from the monitoring apparatus is set, or a scheme for collecting the operational information by voluntary transmission of the information by the image forming apparatus is set.