An appliance management system, comprising: a plurality of appliances connected to a network; and a management apparatus connected to the network; a portable terminal connectable to the plurality of appliances, wherein each of the appliances comprises: a sensor configured to detect an abnormality of the appliance; a communication interface configured to send an abnormality occurrence information including an identifier of the abnormal appliance, to the management apparatus when the sensor detects the abnormality; and a first near field wireless communication module configured to broadcast an identifier of the appliance when the sensor detects the abnormality, the portable terminal comprises: a second near field wireless communication module; and a terminal controller configured to: receive, using a communication interface, the abnormality occurrence information from the management apparatus; control the second near field wireless communication module to transmit an access request to an abnormal appliance in the plurality of appliances upon the second near field wireless communication module receiving the identifier of the abnormal appliance within a near field wireless communication range, and control a display to display an abnormality screen including the identifier of the abnormal appliance upon the second near field wireless communication module receiving abnormality information transmitted from the abnormal appliance in response to the access request, wherein abnormality information includes details of the abnormality occurring in the abnormal appliance. a plurality of appliances connected to a network; and a management apparatus connected to the network; a portable terminal connectable to the plurality of appliances, wherein each of the appliances comprises: a sensor configured to detect an abnormality of the appliance; a communication interface configured to send an abnormality occurrence information including an identifier of the abnormal appliance, to the management apparatus when the sensor detects the abnormality; and a first near field wireless communication module configured to broadcast an identifier of the appliance when the sensor detects the abnormality, the portable terminal comprises: a second near field wireless communication module; and a terminal controller configured to: receive, using a communication interface, the abnormality occurrence information from the management apparatus; control the second near field wireless communication module to transmit an access request to an abnormal appliance in the plurality of appliances upon the second near field wireless communication module receiving the identifier of the abnormal appliance within a near field wireless communication range, and control a display to display an abnormality screen including the identifier of the abnormal appliance upon the second near field wireless communication module receiving abnormality information transmitted from the abnormal appliance in response to the access request, wherein abnormality information includes details of the abnormality occurring in the abnormal appliance. a second near field wireless communication module; and a terminal controller configured to: receive, using a communication interface, the abnormality occurrence information from the management apparatus; control the second near field wireless communication module to transmit an access request to an abnormal appliance in the plurality of appliances upon the second near field wireless communication module receiving the identifier of the abnormal appliance within a near field wireless communication range, and control a display to display an abnormality screen including the identifier of the abnormal appliance upon the second near field wireless communication module receiving abnormality information transmitted from the abnormal appliance in response to the access request, wherein abnormality information includes details of the abnormality occurring in the abnormal appliance. receive, using a communication interface, the abnormality occurrence information from the management apparatus; control the second near field wireless communication module to transmit an access request to an abnormal appliance in the plurality of appliances upon the second near field wireless communication module receiving the identifier of the abnormal appliance within a near field wireless communication range, and control a display to display an abnormality screen including the identifier of the abnormal appliance upon the second near field wireless communication module receiving abnormality information transmitted from the abnormal appliance in response to the access request, wherein abnormality information includes details of the abnormality occurring in the abnormal appliance.