An air conditioning system comprising: an obtaining unit that obtains user's voice data; a voice recognition unit that generates character-string data on the basis of the voice data; a storage unit that stores therein a search table having a standard keyword that indicates a type of sensitivity to an environment inside a room and derivative keywords that respectively indicate the same type of the sensitivity as the standard keyword while indicating different levels of the sensitivity; an analysis unit that determines a type and a level of the sensitivity of the user on the basis of the character-string data and the search table; a control unit that outputs a control signal to an adjustment device in an indoor device, the adjustment device adjusting an environment inside the room on the basis of the type and level of the sensitivity determined by the analysis unit; a room-temperature sensor that detects temperature inside the room; characterized in that the system furthermore comprises: a body-temperature sensor (51, 52, 53) that detects body temperature of the user; and a first correction unit that corrects the level of sensitivity on the basis of detection results from the room-temperature sensor and the body-temperature sensor (51, 52, 53), wherein the control unit controls the adjustment device on the basis of the type of sensitivity and the level of sensitivity corrected by the first correction unit. an obtaining unit that obtains user's voice data; a voice recognition unit that generates character-string data on the basis of the voice data; a storage unit that stores therein a search table having a standard keyword that indicates a type of sensitivity to an environment inside a room and derivative keywords that respectively indicate the same type of the sensitivity as the standard keyword while indicating different levels of the sensitivity; standard keyword that indicates a type of sensitivity to an environment inside a room and derivative keywords that respectively indicate the same type of the sensitivity as the standard keyword while indicating different levels of the sensitivity; an analysis unit that determines a type and a level of the sensitivity of the user on the basis of the character-string data and the search table; a control unit that outputs a control signal to an adjustment device in an indoor device, the adjustment device adjusting an environment inside the room on the basis of the type and level of the sensitivity determined by the analysis unit; a room-temperature sensor that detects temperature inside the room; characterized in that the system furthermore comprises: a body-temperature sensor (51, 52, 53) that detects body temperature of the user; and a first correction unit that corrects the level of sensitivity on the basis of detection results from the room-temperature sensor and the body-temperature sensor (51, 52, 53), wherein a body-temperature sensor (51, 52, 53) that detects body temperature of the user; and a first correction unit that corrects the level of sensitivity on the basis of detection results from the room-temperature sensor and the body-temperature sensor (51, 52, 53), wherein the control unit controls the adjustment device on the basis of the type of sensitivity and the level of sensitivity corrected by the first correction unit.