An elevator system comprising: a first elevator car and a second elevator car; a first sensor operable to collect first sensor data associated with a first passenger area for the first elevator car, wherein the first passenger area comprises one or more locations proximate to the first elevator car, and a second sensor operable to collect second sensor data associated with a second passenger area for the second elevator car, wherein the second passenger area comprises one or more locations proximate to the second elevator car; a first controller coupled to a first memory, the first controller configured to operate the first elevator car and further configured to: receive a first elevator destination call to a first floor, wherein the first elevator destination call causes the first controller to dispatch the first elevator car to the first floor; determine a presence of a passenger in the first passenger area based at least in part on the first sensor data; and operate the first elevator car based on the presence of the passenger in the first passenger area; wherein the elevator system further comprises a second controller coupled to a second memory, the second controller configured to operate the second elevator car and further configured to: receive a second elevator destination call to the first floor, wherein the second elevator destination call causes the second elevator car to dispatch to the first floor; determine a presence of the passenger in the second passenger area based at least in part on the second sensor data; and operate the second elevator car based on the presence of the passenger in the second passenger area; and wherein the elevator system is characterised in that the first passenger area overlaps with the second passenger area. a first elevator car and a second elevator car; a first sensor operable to collect first sensor data associated with a first passenger area for the first elevator car, wherein the first passenger area comprises one or more locations proximate to the first elevator car, and a second sensor operable to collect second sensor data associated with a second passenger area for the second elevator car, wherein the second passenger area comprises one or more locations proximate to the second elevator car; a first controller coupled to a first memory, the first controller configured to operate the first elevator car and further configured to: receive a first elevator destination call to a first floor, wherein the first elevator destination call causes the first controller to dispatch the first elevator car to the first floor; determine a presence of a passenger in the first passenger area based at least in part on the first sensor data; and operate the first elevator car based on the presence of the passenger in the first passenger area; receive a first elevator destination call to a first floor, wherein the first elevator destination call causes the first controller to dispatch the first elevator car to the first floor; determine a presence of a passenger in the first passenger area based at least in part on the first sensor data; and operate the first elevator car based on the presence of the passenger in the first passenger area; wherein the elevator system further comprises a second controller coupled to a second memory, the second controller configured to operate the second elevator car and further configured to: receive a second elevator destination call to the first floor, wherein the second elevator destination call causes the second elevator car to dispatch to the first floor; determine a presence of the passenger in the second passenger area based at least in part on the second sensor data; and operate the second elevator car based on the presence of the passenger in the second passenger area; receive a second elevator destination call to the first floor, wherein the second elevator destination call causes the second elevator car to dispatch to the first floor; determine a presence of the passenger in the second passenger area based at least in part on the second sensor data; and operate the second elevator car based on the presence of the passenger in the second passenger area; and wherein the elevator system is characterised in that the first passenger area overlaps with the second passenger area.