An air-conditioning control apparatus, comprising: an imaging unit configured to take an image of at least one user (U1, U2, U3); an estimation unit configured to estimate a thermal sensation representing how hot or cold the at least one user (U1, U2, U3) feels based on the image of the at least one user (U1, U2, U3) taken by the imaging unit,wherein the estimation unit includes a estimation model as a dedicated model adapted for determining the thermal sensation of the user (U1, U2, U3); and a control unit configured to control a first air-conditioning operation of an air conditioner based on an estimation result of the estimation unit so that the thermal sensation falls within a target range, the air conditioner targeting a room in which the at least one user (U1, U2, U3) is present, and a model updating unit configured to learn for an estimation model used by the estimation unit for estimating the thermal sensation, based on the data of the image taken by the camera and the thermal sensation information representing the actual thermal sensation of the user (U1, U2, U3), wherein when the image shows a motion of the at least one user (U1, U2, U3) representing a hot or cold sensation of the user (U1, U2, U3) and/or a state of the at least one user (U1, U2, U3) representing a hot or cold sensation of the at least one user (U1, U2, U3), the estimation unit is configured to extract the motion of the at least one user (U1, U2, U3) and/or the state of the at least one user (U1, U2, U3) from the image to estimate the thermal sensation, the model updating unit is configured to recognize an actual thermal sensation of the user (U1, U2, U3) from the image taken by the imaging unit after the first-air conditioning operation performed based on the estimation result of the estimation unit, and configured to cause the estimation model to learn based on a recognition result, and wherein the model updating unit is configured to learn for the estimation model based on a change in the motion and state based on which the thermal sensation of the at least one user (U1, U2, U3) has been determined through comparison between the image taken by the imaging unit after the first air-conditioning operation performed based on the estimation result of the estimation unit and the image taken by the imaging unit before the first air-conditioning operation. an imaging unit configured to take an image of at least one user (U1, U2, U3); an estimation unit configured to estimate a thermal sensation representing how hot or cold the at least one user (U1, U2, U3) feels based on the image of the at least one user (U1, U2, U3) taken by the imaging unit,wherein the estimation unit includes a estimation model as a dedicated model adapted for determining the thermal sensation of the user (U1, U2, U3); and a control unit configured to control a first air-conditioning operation of an air conditioner based on an estimation result of the estimation unit so that the thermal sensation falls within a target range, the air conditioner targeting a room in which the at least one user (U1, U2, U3) is present, and a model updating unit configured to learn for an estimation model used by the estimation unit for estimating the thermal sensation, based on the data of the image taken by the camera and the thermal sensation information representing the actual thermal sensation of the user (U1, U2, U3), wherein when the image shows a motion of the at least one user (U1, U2, U3) representing a hot or cold sensation of the user (U1, U2, U3) and/or a state of the at least one user (U1, U2, U3) representing a hot or cold sensation of the at least one user (U1, U2, U3), the estimation unit is configured to extract the motion of the at least one user (U1, U2, U3) and/or the state of the at least one user (U1, U2, U3) from the image to estimate the thermal sensation, the model updating unit is configured to recognize an actual thermal sensation of the user (U1, U2, U3) from the image taken by the imaging unit after the first-air conditioning operation performed based on the estimation result of the estimation unit, and configured to cause the estimation model to learn based on a recognition result, and wherein the model updating unit is configured to learn for the estimation model based on a change in the motion and state based on which the thermal sensation of the at least one user (U1, U2, U3) has been determined through comparison between the image taken by the imaging unit after the first air-conditioning operation performed based on the estimation result of the estimation unit and the image taken by the imaging unit before the first air-conditioning operation.