An information processing method for use in a user equipment, comprising: receiving an information processing request message; collecting at least one type of environment state information if the information processing request message is not processed by a user within a first predetermined time; if the collected environment state information meets a preset condition, generating prompting information according to the collected environment state information, so as to prompt the user to process the information processing request message; characterised in that the environment state information includes first gravity sensing information, first sound sensing information and first light sensing information; the preset condition includes the following conditions: the first gravity sensing information is smaller than a preset vibration amplitude, the first sound sensing information is smaller than a preset decibel, and the first light sensing information is greater than a preset light intensity; and in that the method further comprises: continuing to collect a part of the environment state information if the collected environment state information fails to meet the preset condition, wherein the part of the environment state information includes: all the environment state information which fails to meet the preset condition in the environment state information, or a part of the environment state information which fails to meet the preset condition in the environment state information, or a part of the environment state information selected from the environment state information. receiving an information processing request message; collecting at least one type of environment state information if the information processing request message is not processed by a user within a first predetermined time; if the collected environment state information meets a preset condition, generating prompting information according to the collected environment state information, so as to prompt the user to process the information processing request message; characterised in that the environment state information includes first gravity sensing information, first sound sensing information and first light sensing information; the preset condition includes the following conditions: the first gravity sensing information is smaller than a preset vibration amplitude, the first sound sensing information is smaller than a preset decibel, and the first light sensing information is greater than a preset light intensity; and in that the method further comprises: continuing to collect a part of the environment state information if the collected environment state information fails to meet the preset condition, wherein the part of the environment state information includes: all the environment state information which fails to meet the preset condition in the environment state information, or a part of the environment state information which fails to meet the preset condition in the environment state information, or a part of the environment state information selected from the environment state information. continuing to collect a part of the environment state information if the collected environment state information fails to meet the preset condition, wherein the part of the environment state information includes: all the environment state information which fails to meet the preset condition in the environment state information, or a part of the environment state information which fails to meet the preset condition in the environment state information, or a part of the environment state information selected from the environment state information.