A random access problem reporting method, comprising: determining, by a terminal device, a random access attempt threshold according to a random access type supported by an uplink bandwidth part; and in response to a random access failure of the terminal device, determining, by the terminal device, whether to report a random access problem, according to a relationship between the number of random access request transmissions and the random access attempt threshold, wherein only a two-step random access is supported by the uplink bandwidth part of the terminal device; wherein the determining whether to report the random access problem according to the relationship between the number of random access request transmissions and the random access attempt threshold, comprises: determining whether to report the random access problem according to a relationship between the number of random access request transmissions and a first attempt threshold; and wherein the determining whether to report the random access problem according to the relationship between the number of random access request transmissions and the first attempt threshold, comprises: determining to report the random access problem in response that the number of random access request transmissions reaches the first attempt threshold; and determining not to report the random access problem in response that the number of random access request transmissions does not reach the first attempt threshold. determining, by a terminal device, a random access attempt threshold according to a random access type supported by an uplink bandwidth part; and in response to a random access failure of the terminal device, determining, by the terminal device, whether to report a random access problem, according to a relationship between the number of random access request transmissions and the random access attempt threshold, wherein only a two-step random access is supported by the uplink bandwidth part of the terminal device; wherein the determining whether to report the random access problem according to the relationship between the number of random access request transmissions and the random access attempt threshold, comprises: determining whether to report the random access problem according to a relationship between the number of random access request transmissions and a first attempt threshold; and wherein the determining whether to report the random access problem according to the relationship between the number of random access request transmissions and the first attempt threshold, comprises: determining to report the random access problem in response that the number of random access request transmissions reaches the first attempt threshold; and determining not to report the random access problem in response that the number of random access request transmissions does not reach the first attempt threshold. determining whether to report the random access problem according to a relationship between the number of random access request transmissions and a first attempt threshold; and wherein the determining whether to report the random access problem according to the relationship between the number of random access request transmissions and the first attempt threshold, comprises: determining to report the random access problem in response that the number of random access request transmissions reaches the first attempt threshold; and determining not to report the random access problem in response that the number of random access request transmissions does not reach the first attempt threshold. determining to report the random access problem in response that the number of random access request transmissions reaches the first attempt threshold; and determining not to report the random access problem in response that the number of random access request transmissions does not reach the first attempt threshold.