A method for handling emergency calls from a communication terminal in an emergency call center, wherein a) an emergency call of a communication terminal making an emergency call is incoming in an emergency call center, b) after the acquisition of the incoming emergency call in the emergency call center, the current position of the communication terminal making the emergency call is first determined, c) in the emergency call center, around this acquired position of the communication terminal making an emergency call, a spatial area is defined as danger area, depending on the nature of the emergency call, for example, a fire, d) with the aid of communication networks or localization devices, other communication terminals of affected persons and rescue forces are identified, which are located in the defined danger area, and e) emergency information is generated in the emergency call center and transmitted in a targeted manner to the following devices: • to the communication terminal making an emergency call, • to at least one of the other communication terminals identified in the defined danger area, and • to warning signal and/or loudspeaker announcement output devices arranged in the defined danger area, f) wherein evacuation and escape route information for exiting the danger area is transmitted for persons who are at risk and access route information is transmitted for the rescue forces, and g) wherein the identification of communication terminals of persons who are located in the defined danger area occurs by the processing of information from a building or room access control system. a) an emergency call of a communication terminal making an emergency call is incoming in an emergency call center, b) after the acquisition of the incoming emergency call in the emergency call center, the current position of the communication terminal making the emergency call is first determined, c) in the emergency call center, around this acquired position of the communication terminal making an emergency call, a spatial area is defined as danger area, depending on the nature of the emergency call, for example, a fire, d) with the aid of communication networks or localization devices, other communication terminals of affected persons and rescue forces are identified, which are located in the defined danger area, and e) emergency information is generated in the emergency call center and transmitted in a targeted manner to the following devices: • to the communication terminal making an emergency call, • to at least one of the other communication terminals identified in the defined danger area, and • to warning signal and/or loudspeaker announcement output devices arranged in the defined danger area, • to the communication terminal making an emergency call, • to at least one of the other communication terminals identified in the defined danger area, and • to warning signal and/or loudspeaker announcement output devices arranged in the defined danger area, f) wherein evacuation and escape route information for exiting the danger area is transmitted for persons who are at risk and access route information is transmitted for the rescue forces, and g) wherein the identification of communication terminals of persons who are located in the defined danger area occurs by the processing of information from a building or room access control system.