An operation system for an electric personal mobility vehicle, the operation system including: an operation server connected to a communication system and comprising a map database which includes links set for pedestrian traffic zones including sidewalks; and an electric personal mobility vehicle which is adapted to connect to the operation server through the communication system, and which has a self-driving mode for traveling following a predetermined route and a manual driving mode for traveling under user control, the operation server comprises a route generation part that generates a plurality of travel routes based on the data in the map database, in response to a dispatch request from a user communication terminal connected through the communication system, the travel routes include a first travel route by unmanned driving from a current location of the vehicle to a pick-up location for a user associated with the user communication terminal and a second travel route by manned driving from the pick-up location for the user to a destination location, the operation server is configured to perform a download of the travel routes to the user communication terminal via the communication system, and has a meeting support function that gives notice of arrival to the user communication terminal when the vehicle is driven by unmanned driving on the first travel route and arrives at the pick-up location for the user, characterized in that both forward links and backward links are set for the sidewalks in the map database; the first travel route and the second travel route are generated by the route generation part such that travel by self-driving does not include backward links on the sidewalk, and travel by manual driving includes backward links on the sidewalk, and the route generation part is further configured, if the route length and the time required would be shortened by changing the pick-up location designated by the user, to generate a travel route candidate including a change of the pick-up location, and to present the travel route candidate, including an estimated time required for the travel route candidate, on the user communication terminal. an operation server connected to a communication system and comprising a map database which includes links set for pedestrian traffic zones including sidewalks; and an electric personal mobility vehicle which is adapted to connect to the operation server through the communication system, and which has a self-driving mode for traveling following a predetermined route and a manual driving mode for traveling under user control, the operation server comprises a route generation part that generates a plurality of travel routes based on the data in the map database, in response to a dispatch request from a user communication terminal connected through the communication system, the travel routes include a first travel route by unmanned driving from a current location of the vehicle to a pick-up location for a user associated with the user communication terminal and a second travel route by manned driving from the pick-up location for the user to a destination location, the operation server is configured to perform a download of the travel routes to the user communication terminal via the communication system, and has a meeting support function that gives notice of arrival to the user communication terminal when the vehicle is driven by unmanned driving on the first travel route and arrives at the pick-up location for the user, characterized in that both forward links and backward links are set for the sidewalks in the map database; the first travel route and the second travel route are generated by the route generation part such that travel by self-driving does not include backward links on the sidewalk, and travel by manual driving includes backward links on the sidewalk, and the route generation part is further configured, if the route length and the time required would be shortened by changing the pick-up location designated by the user, to generate a travel route candidate including a change of the pick-up location, and to present the travel route candidate, including an estimated time required for the travel route candidate, on the user communication terminal.