A method to identify a condition of one or more screens of an electronic device, the method comprising: receiving a request for evaluation of a condition of a screen of a first device or portion thereof via a return application on a second device, wherein the first device includes the return application; allowing presentation of a first graphic on the screen of the first device via the return application on the first device, wherein the graphic comprises a first identification code; capturing at least a portion of the first graphic presented on the first device via a camera of the second device; allowing presentation of one or more second graphics on the screen of the first device; capturing at least a portion of one or more of the second graphics presented on the first device via a camera of the second device; processing one or more of the second images to determine a condition of the screen of the first device, wherein processing one of the second images comprises: dividing the second image into parts; determining whether one or more of the parts of the second image include damage; identifying parts adjacent to one or more of the parts that include damage; and determining a condition of the screen of the first device based on whether one or more of the parts of the second image are determined to include damage and whether one or more of the parts adjacent to one of the parts determined to include damage also includes damage. receiving a request for evaluation of a condition of a screen of a first device or portion thereof via a return application on a second device, wherein the first device includes the return application; allowing presentation of a first graphic on the screen of the first device via the return application on the first device, wherein the graphic comprises a first identification code; capturing at least a portion of the first graphic presented on the first device via a camera of the second device; allowing presentation of one or more second graphics on the screen of the first device; capturing at least a portion of one or more of the second graphics presented on the first device via a camera of the second device; processing one or more of the second images to determine a condition of the screen of the first device, wherein processing one of the second images comprises: dividing the second image into parts; determining whether one or more of the parts of the second image include damage; identifying parts adjacent to one or more of the parts that include damage; and determining a condition of the screen of the first device based on whether one or more of the parts of the second image are determined to include damage and whether one or more of the parts adjacent to one of the parts determined to include damage also includes damage. dividing the second image into parts; determining whether one or more of the parts of the second image include damage; identifying parts adjacent to one or more of the parts that include damage; and determining a condition of the screen of the first device based on whether one or more of the parts of the second image are determined to include damage and whether one or more of the parts adjacent to one of the parts determined to include damage also includes damage.