A computer-implemented method comprising: causing a presentation of a mapping user interface (701, 703, 705) depicting a three-dimensional model of an indoor environment, wherein the mapping user interface includes (a) a first view (705, 733, 735) depicting one or more representations of one level of a plurality of levels of the indoor environment, and (b) a second view (701, 703, 732) depicting one or more other representations of the plurality of levels of the indoor environment, an entirety of the indoor environment, or a combination thereof; causing a presentation of one or more user representations (737, 739) in the mapping user interface, wherein the one or more user representations depict the locations of one or more users within the one level of the indoor environment in the first view and within the plurality of levels of the indoor environment, the entirety of the indoor environment or the combination thereof in the second view; determining availability information for one or more resources present within the one level, the plurality of levels, the entirety, or a combination thereof of the indoor environment; and causing a presentation of one or more resource representations (745, 747) in the mapping user interface (701, 703, 705), wherein the one or more resource representations depict the one or more resources, and wherein causing a presentation of one or more resource representations includes causing a presentation of the availability information for the one or more resources based on one or more levels of specificity; and causing a toggle operation between the first view and the second view. causing a presentation of a mapping user interface (701, 703, 705) depicting a three-dimensional model of an indoor environment, wherein the mapping user interface includes (a) a first view (705, 733, 735) depicting one or more representations of one level of a plurality of levels of the indoor environment, and (b) a second view (701, 703, 732) depicting one or more other representations of the plurality of levels of the indoor environment, an entirety of the indoor environment, or a combination thereof; (a) a first view (705, 733, 735) depicting one or more representations of one level of a plurality of levels of the indoor environment, and (b) a second view (701, 703, 732) depicting one or more other representations of the plurality of levels of the indoor environment, an entirety of the indoor environment, or a combination thereof; causing a presentation of one or more user representations (737, 739) in the mapping user interface, wherein the one or more user representations depict the locations of one or more users within the one level of the indoor environment in the first view and within the plurality of levels of the indoor environment, the entirety of the indoor environment or the combination thereof in the second view; determining availability information for one or more resources present within the one level, the plurality of levels, the entirety, or a combination thereof of the indoor environment; and causing a presentation of one or more resource representations (745, 747) in the mapping user interface (701, 703, 705), wherein the one or more resource representations depict the one or more resources, and wherein causing a presentation of one or more resource representations includes causing a presentation of the availability information for the one or more resources based on one or more levels of specificity; and causing a toggle operation between the first view and the second view.