An audiovisual content server to provide guidance information for technicians, the audiovisual content server comprising: a content database storing content including audiovisual guidance information for configuring devices, geographic location information for the devices, and images for the devices; at least one processor to: receive a query from a user device (110, 112, 201), the query including an image of a device, and a geographic location of the user device (110, 112, 201) determined when the image was captured; compare the image in the query to the stored images in the content database, wherein to compare the image, the at least one processor is to execute an image recognition operation on the image in the query to determine information for the image and compare the information for the image to information for the stored images; identify a stored image matching the image in the query based on the comparison of the image in the query to the stored images; determine whether a geographic location for the stored image matches the geographic location of the query; retrieve content associated with the matching image from the content database if the geographic location for the stored image matches the geographic location of the query, wherein the content comprises an instructional video for configuring the device; and transmit the retrieved content to the user device (110, 112, 201). a content database storing content including audiovisual guidance information for configuring devices, geographic location information for the devices, and images for the devices; at least one processor to: receive a query from a user device (110, 112, 201), the query including an image of a device, and a geographic location of the user device (110, 112, 201) determined when the image was captured; compare the image in the query to the stored images in the content database, wherein to compare the image, the at least one processor is to execute an image recognition operation on the image in the query to determine information for the image and compare the information for the image to information for the stored images; identify a stored image matching the image in the query based on the comparison of the image in the query to the stored images; determine whether a geographic location for the stored image matches the geographic location of the query; retrieve content associated with the matching image from the content database if the geographic location for the stored image matches the geographic location of the query, wherein the content comprises an instructional video for configuring the device; and transmit the retrieved content to the user device (110, 112, 201). receive a query from a user device (110, 112, 201), the query including an image of a device, and a geographic location of the user device (110, 112, 201) determined when the image was captured; compare the image in the query to the stored images in the content database, wherein to compare the image, the at least one processor is to execute an image recognition operation on the image in the query to determine information for the image and compare the information for the image to information for the stored images; identify a stored image matching the image in the query based on the comparison of the image in the query to the stored images; determine whether a geographic location for the stored image matches the geographic location of the query; retrieve content associated with the matching image from the content database if the geographic location for the stored image matches the geographic location of the query, wherein the content comprises an instructional video for configuring the device; and transmit the retrieved content to the user device (110, 112, 201).