A method for processing information, applied in a terminal, comprising: obtaining (101, 201) service information related to a service if a service type call log exists in call logs of the terminal, wherein the service type call log is a call log corresponding to a service provider and belongs to a service type; and inserting (102, 202) the service information into the service type call log and displaying the service information; characterized in that, obtaining (101, 201) the service information related to the service comprises: obtaining the service information related to the service from a background server, wherein the service information at least comprises progress information of the service; and the method further comprises: obtaining an extended function item related to the service; adding a new tag into the service type call log; inserting the extended function item into the tag; and displaying the extended function item when the service information is inserted into the service type call log and displayed, wherein the extended function item is a function item provided by the service that can be operated by a user, and when the user selects to operate the extended function item in the service type call log, the extended function item is executed. obtaining (101, 201) service information related to a service if a service type call log exists in call logs of the terminal, wherein the service type call log is a call log corresponding to a service provider and belongs to a service type; and inserting (102, 202) the service information into the service type call log and displaying the service information; characterized in that, obtaining (101, 201) the service information related to the service comprises: obtaining the service information related to the service from a background server, wherein the service information at least comprises progress information of the service; and the method further comprises: obtaining an extended function item related to the service; adding a new tag into the service type call log; inserting the extended function item into the tag; and displaying the extended function item when the service information is inserted into the service type call log and displayed, wherein the extended function item is a function item provided by the service that can be operated by a user, and when the user selects to operate the extended function item in the service type call log, the extended function item is executed. obtaining the service information related to the service from a background server, wherein the service information at least comprises progress information of the service; and the method further comprises: obtaining an extended function item related to the service; adding a new tag into the service type call log; inserting the extended function item into the tag; and displaying the extended function item when the service information is inserted into the service type call log and displayed, wherein the extended function item is a function item provided by the service that can be operated by a user, and when the user selects to operate the extended function item in the service type call log, the extended function item is executed. obtaining an extended function item related to the service; adding a new tag into the service type call log; inserting the extended function item into the tag; and displaying the extended function item when the service information is inserted into the service type call log and displayed, wherein the extended function item is a function item provided by the service that can be operated by a user, and when the user selects to operate the extended function item in the service type call log, the extended function item is executed.