Method for processing call inputs of a user by means of an elevator controller of an elevator system, in which a user inputs either an external call and an internal call (A') or a destination call into the elevator controller, wherein the elevator controller generates at least two partial calls (A1, A2; B1, B2) in response to the internal call (A') or the destination call, wherein the partial calls (A1, A2; B1, B2) comprise at least one external call and/or at least one internal call (A') whose destination floor is different from the destination floor (124, 101) of the internal call (A') input by the user, characterized in that a distinction is made between an "incoming situation" in which a user or a plurality of users enter a building and are to be transported to different floors in the most efficient manner possible, and an "outgoing situation" in which users are to be transported from individual floors to a common floor, comprising the following steps in the "incoming situation": - inputting an external call by a user at a starting floor; - providing a first car by the elevator controller at the starting floor; - after the user has entered the first car, inputting an internal call (A') comprising the destination floor by the user; - moving the first car to a transfer floor; - generating a destination call by the elevator controller from the transfer floor to the destination floor; - associating a second car to the destination call; - providing the associated second car at the transfer floor; and - after the user has entered the second car, moving the associated second car to the destination floor; and comprising the following steps in the "outgoing situation": - inputting a destination call defining a destination floor by a user at a starting floor; - generating a partial destination call by the elevator controller from the starting floor to a transfer floor; - providing a first associated car at the starting floor; - moving the first associated car to the transfer floor; - generating an external call for the transfer floor by the elevator controller; - providing a second car associated to the external call by the elevator controller; and - after the user has entered the second car, inputting an internal call (A') by the user or automatically approaching a uniquely defined destination floor by means of automatic generation of a call by the elevator controller; and - moving the car to the destination floor. characterized in that a distinction is made between an "incoming situation" in which a user or a plurality of users enter a building and are to be transported to different floors in the most efficient manner possible, and an "outgoing situation" in which users are to be transported from individual floors to a common floor, comprising the following steps in the "incoming situation": - inputting an external call by a user at a starting floor; - providing a first car by the elevator controller at the starting floor; - after the user has entered the first car, inputting an internal call (A') comprising the destination floor by the user; - moving the first car to a transfer floor; - generating a destination call by the elevator controller from the transfer floor to the destination floor; - associating a second car to the destination call; - providing the associated second car at the transfer floor; and - after the user has entered the second car, moving the associated second car to the destination floor; - inputting an external call by a user at a starting floor; - providing a first car by the elevator controller at the starting floor; - after the user has entered the first car, inputting an internal call (A') comprising the destination floor by the user; - moving the first car to a transfer floor; - generating a destination call by the elevator controller from the transfer floor to the destination floor; - associating a second car to the destination call; - providing the associated second car at the transfer floor; and - after the user has entered the second car, moving the associated second car to the destination floor; and comprising the following steps in the "outgoing situation": - inputting a destination call defining a destination floor by a user at a starting floor; - generating a partial destination call by the elevator controller from the starting floor to a transfer floor; - providing a first associated car at the starting floor; - moving the first associated car to the transfer floor; - generating an external call for the transfer floor by the elevator controller; - providing a second car associated to the external call by the elevator controller; and - after the user has entered the second car, inputting an internal call (A') by the user or automatically approaching a uniquely defined destination floor by means of automatic generation of a call by the elevator controller; and - moving the car to the destination floor. - inputting a destination call defining a destination floor by a user at a starting floor; - generating a partial destination call by the elevator controller from the starting floor to a transfer floor; - providing a first associated car at the starting floor; - moving the first associated car to the transfer floor; - generating an external call for the transfer floor by the elevator controller; - providing a second car associated to the external call by the elevator controller; and - after the user has entered the second car, inputting an internal call (A') by the user or automatically approaching a uniquely defined destination floor by means of automatic generation of a call by the elevator controller; and - moving the car to the destination floor.