Method for providing automated assistance with repairing a motor-driven tool, wherein the tool is a garden tool, forestry tool and/or construction tool, wherein the method comprises the steps of: a) ascertaining at least one boundary operating condition of the tool, wherein the tool has previously not functioned properly under this boundary operating condition, wherein the boundary operating condition has a meteorological characteristic variable and/or an altitude value and/or a position of an operating environment of the tool, and at least one operating condition, in particular an operating rotational speed frequency distribution (nHV), of the tool, in particular until the tool has not functioned properly, by means of an ascertaining device, b) determining a set of possible fault symptoms (mFS) of the tool on the basis of the ascertained boundary operating condition and the ascertained operating condition, and c) outputting the determined set of possible fault symptoms (mFS), characterized by following features: - wherein the set of possible fault symptoms (mFS) can be selected by a user, and - wherein the method comprises the steps of: d) selecting a fault symptom (aFS) from the determined set of possible fault symptoms (mFS) which can be selected by a user, e) determining a set of possible causes of faults (mFU) of the tool and/or possible repair action instructions (mRA) and/or possible replacement parts (mET) for the tool on the basis of the selected fault symptom (aFS), and f) outputting the determined set of possible causes of faults (mFU) and/or possible repair action instructions (mRA) and/or possible replacement parts (mET), - wherein the tool does not have a fault sensor and/or does not have a fault memory. a) ascertaining at least one boundary operating condition of the tool, wherein the tool has previously not functioned properly under this boundary operating condition, wherein the boundary operating condition has a meteorological characteristic variable and/or an altitude value and/or a position of an operating environment of the tool, and at least one operating condition, in particular an operating rotational speed frequency distribution (nHV), of the tool, in particular until the tool has not functioned properly, by means of an ascertaining device, b) determining a set of possible fault symptoms (mFS) of the tool on the basis of the ascertained boundary operating condition and the ascertained operating condition, and c) outputting the determined set of possible fault symptoms (mFS), characterized by following features: - wherein the set of possible fault symptoms (mFS) can be selected by a user, and - wherein the method comprises the steps of: - wherein the set of possible fault symptoms (mFS) can be selected by a user, and - wherein the method comprises the steps of: d) selecting a fault symptom (aFS) from the determined set of possible fault symptoms (mFS) which can be selected by a user, e) determining a set of possible causes of faults (mFU) of the tool and/or possible repair action instructions (mRA) and/or possible replacement parts (mET) for the tool on the basis of the selected fault symptom (aFS), and f) outputting the determined set of possible causes of faults (mFU) and/or possible repair action instructions (mRA) and/or possible replacement parts (mET), - wherein the tool does not have a fault sensor and/or does not have a fault memory. - wherein the tool does not have a fault sensor and/or does not have a fault memory.