A method for directing a received or outbound call by routing a communication link to a destination of an individual intended to be contacted by the communication link, comprising: a) connecting (202, 302, 402, 506) the communication link to a first destination of the individual; b) requesting (204, 304, 414, 512), after the communication link to the first destination is established, by a transmitted prompt a predefined response from a live individual at the first destination; c) validating (206, 306, 416, 514) any response received from the first destination to identify the live individual by voice identification of an audio response and/or by authentication of a responded secure code and to determine whether the identified live individual is the intended individual; d) disconnecting (210, 314)the communication link to the first destination if the response from the live individual at the first destination is not valid, characterized in, e) if the response from the live individual at the first destination is not valid, disconnecting the communication link to the first destination and connecting the communication link to a second destination of the live individual; f) requesting, after the communication link to the second destination is established, by a transmitted prompt a predefined response from the live individual at the second destination; g) validating any response received from the second destination to identify the live individual and to determine whether the identified live individual is the intended individual; and h) disconnecting the communication link to the second destination if the response from the live individual at the second destination is not valid, wherein i) the first destination and the second destination are predefined destinations for directing the call to, wherein j) the communication link is provided to predefined destinations of either the same live individual intended to be contacted by the communication link or of each live individual in a list of live individuals intended to be contacted by the communication link comprising the live individual, the predefined destinations comprising at least the first destination and the second destination. a) connecting (202, 302, 402, 506) the communication link to a first destination of the individual; b) requesting (204, 304, 414, 512), after the communication link to the first destination is established, by a transmitted prompt a predefined response from a live individual at the first destination; c) validating (206, 306, 416, 514) any response received from the first destination to identify the live individual by voice identification of an audio response and/or by authentication of a responded secure code and to determine whether the identified live individual is the intended individual; d) disconnecting (210, 314)the communication link to the first destination if the response from the live individual at the first destination is not valid, characterized in, e) if the response from the live individual at the first destination is not valid, disconnecting the communication link to the first destination and connecting the communication link to a second destination of the live individual; f) requesting, after the communication link to the second destination is established, by a transmitted prompt a predefined response from the live individual at the second destination; g) validating any response received from the second destination to identify the live individual and to determine whether the identified live individual is the intended individual; and h) disconnecting the communication link to the second destination if the response from the live individual at the second destination is not valid, wherein i) the first destination and the second destination are predefined destinations for directing the call to, wherein j) the communication link is provided to predefined destinations of either the same live individual intended to be contacted by the communication link or of each live individual in a list of live individuals intended to be contacted by the communication link comprising the live individual, the predefined destinations comprising at least the first destination and the second destination.