"The fact that participants complained about the lack of information about syrup pouring reveals that this is more a trial and error approach than an informed design procedure" "['con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con', 'con']" "paper quality"