"The fact that participants complained about the lack of information about syrup pouring reveals that this is more a trial and error approach than an informed design procedure" "['arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg', 'arg']" "paper quality"