Hello how may I help you? What's my health insurance premium? Sure thing just give me your policy number and I'll pull it up and look at it 3430593043 You don't have a health insurance with us right now. Your plan expired 2 months ago Oh...wait, really? Yes you should have received an email from us. It might have gone to your spam folder Did my wife's expire as well, then? Yes hers expired at the same time Well we're going to have to fix that. Thanks Sure thing