Hello how may I help you? I need help! I think my account has been hacked! Let me check your account information for you. What is your account number? 38329483438946489464984364803967 Okay thank you It seems like there was an extremely large purchase made on Sunday morning. Ugh. How much? Did you remember if you made this purchase? $4,000 No, I don't remember purchasing anything. Oh Lord!! What do I do? I am going to reverse the charge for you and report this suspicious activity to our security office. Please do, thank you so much! You're welcome. Have a safe day.