Hello how may I help you? I'm afraid that I might have gotten a scam email Okay, can you give me some details about the email? Yeah, I got it and it has a weird attachment. I think it's from my friend, but I don't think it's something she would send Did you open the attachment? I haven't yet I would recommend you send an email to your friend, in a separate thread, to verify that the email was from her. If she confirms that the attachment is safe, you should be able to open it. If not, you should assume that it is a scam. That's good advice. If it is spam, does that mean her email got hacked? It is possible that her email was hacked, and she will need to check to ensure that her information is safe. Okay, thank you for your help You're welcome, have a great day!