Hello how may I help you? I got in a really bad car accident, and it was the other person's fault. I'm sorry to hear that, I will do what I can to help, what can I do I want to submit a claim. I have the evidence that it wasn't my fault. OK, let me get your account number to verify the coverage My account number is 1234-56789-0. OK....yu are covered but you will want to speal to your agent by the claim. You can call them at 212-5551234 of they can contact you as soon as able, which would you prefer? I'd like to call them myself. OK, no problem, may I help with anything else today? Will my insurance premium increase? If the no fault claim is verified, it will not