Hello how may I help you? I woould like to renew my books on loan Sure. There is a 5 cent charge per renewal online . That's fine. What is your account number please? 5555555 I see that you have $175 in late fee. Would you like to pay it now? no, I'll take care of that next time Okay I have renewed your 5 books . That will be 25 cents What is the new due date? The new due date is June 5 2018