Hello how may I help you? Could you find my thermostat settings? Sure, I have that up now. What would you like to know? What's the temperature of my house set to? It's currently at 69 degrees Would you like to change it? It's a bit cold, can you turn it up to 72 please? Please confirm that you want to raise the temperature from 69 to 72 degrees in your home Yes, confirm please I have made those changes, and you should see that reflected within the next 15 minutes Great, thanks for your help No problem!