Hello how may I help you? I have some questions Please ask them. You cant help with insurance right? You will have to make an appointment with your insurance broker. I just need to know how i can change the terms of my life insurance policy I'm sorry the only way you could do that is to make an appointment with your insurance broker. Okay i guess. Can you schedule me to one? No, i'm unable to do that. Okay. Thanks anyway Your welcome. Have a nice day.