Hello how may I help you? is it insurance company? Yes this is an insurance company. what is my currently house policy covers? could I get your first and last name please? my name is james burdon. could you confirm your phone number with us? my phone number is 523-344-2346 Okay your house is covered from water damage, fire, and acts of god. Would you like to know more? who should i contact if my house is water damage due to pipe leaks? You can contact the city first and inform them what happened and then you can contact us about any damages to the house. thank you very much for your wonderful information.