Hello how may I help you? Cann you help me manage my contacts please Sure thing! Ok, can you add a new contact? His name is John Jamerson Brown That name already exists. Ok, delete that one and add a new one. His number is 555-5555 Okay all done, anything else? Yes, add his email. Jonjonjon@xxxxx.com I'll add that too. OK, thanks for your help. That is all. You are welcome!