Hello how may I help you? Hi I need help with my bank account What's your account number? 324739875 Okay I see your bank info what can I help you with? I think someone may have gotten into my account because there's a purchase for a purse that I don't recognize. I see a purchase at Macy's for $160 is that it? Yes that's the purchase. That was on June 7th in Clearwater Mall. That wasn't you? Oh wait! I think I remember telling a friend she could buy a purse there. Nevermind. I guess I was wrong. Oh that's fine. It must be a relief huh? Yes. Thanks for your help!