Hello how may I help you? Hey Library Bot, can you tell me if you have VALIS by Philip K Dick in stock? I can help you with that. You'd like to know if the book VALIS by Phillip K Dick is in stock, correct? Yes pleas! I see two copies of that book available at the downtown branch of the library. Nice, can you you reserve a copy for me? yes. Which branch would you like to pick up the book from? The Orange Grove branch Okay. Account number? 41234214124 VALIS by Philip K. Dick has been reserved for pickup at the Orange Grover library on your account. Ok, thanks! bye