Hello how may I help you? Can you check something on my mobile account please? I would be happy to. I'll need your name and account number please Sure. It is listed under Jim Beam, account number 788999 Ok Mr. Beam, I have your account. What would you like to know? I need to know how much data I have left on my account for the rest of this month. I'm sorry, I am unable to check how much data you still have. I can how you how much data is included in your plan, but that is all. That's not particularly helpful because I already know how much my plan provides. I just needed to know how much I've used already. If you would like, I can connect you to a live customer service agent who may be able to assist you further That is what I would like. Thank you. You will be connected shortly. Have a great day