Hello how may I help you? Id like to ask for some things I can help you. What would you like to know? i haven't received my package from 3 months ago I can search the status for you. What was the order number? oh okay wait. I'll also check where it is Please tell me your order number, and I'll look up where your package is it's 45632148-0 I've found the status of your package. Unfortunately, it looks like this shipment was lost in transit. An email was sent to you 2 weeks ago informing you of this. If you can't find this email, please search your spam folder oh really ? but i think i didn't receive any email I'm positive an email was sent to your account informing you of your package's status, as well as instructions on how to order a replacement Please check your inbox for this message, and if you can't find it, check your spam folder. It has instructions on how to get a replacement shipment. Is there anything else I can help you with? im fine now\ Alright, let me know if you have further queries i already got the email thank you