Hello how may I help you? Can I view my books on loan? What is your account number? 2385623582 You currently have two books on loan. 50 Shades of Grey and Harry Potty Thanks, can I renew my loan on 50 Shades of Grey. There is a 5 cent charge per renewal. That is fine. I will make the payment with the card on file. You also have $175 in late fees.Do you want to pay that now? Yikes, I suppose it is time to pay those fees back, use my card on file. Okay . I have renewed 50 Shades of Grey for you. It is due on June 5 Thank you for your time.