Hello how may I help you? how may I assist you? I want to know if my policy covers water damage. I sorry but it doesn't covers the water damage. May I add that to my policy? Yes sure you can. I would like to do that Ok let's upgrade you account to that benefits. Alright thanks. Ok you just only need to add more 10$ for that request. To cover your request. What? You just only need to add up for that.