Hello how may I help you? Can you help me with festival information? Sure what festival are you interested in? Is anything going on at the George F Theater at 3 PM? There's an improv class from 2 to 4 p.m.. there aren't any plays until 7:30 p.m. Ok, what play is at 7:30? Hamilton is playing at 7:30 p.m. Ok, can you book me two tickets? I can only Reserve tickets. I can reserve you two and you can pay at the box office Ok, thanks! Okay I reserved you tickets for the balcony. The details are on the email I'm sending you