Hello how may I help you? Hi could you help me find a book? Sure. Which book? I am looking for Catcher in the Rye. Yeah that's loaned out and an e-copy? I'm sorry, what was that? Our copy of Catcher in the Rye is loaned out. Would you like to rent an electronic copy? Sure, I would love to, would you send me it through email? Sure if you would like. What's your e-mail? johnsmith@yahoo.com Okay! Sending a copy of Catcher in the Rye to JohnSmith@gmail.com