Hello how may I help you? Hello Hi can you help me upgrade my plan? What is your account number? the one that offers free calling24/7? please We have two plans that offer 24/7 calling one is $15 a month and one is $30 a month that also includes unlimited texting okay Which plan would you like? I will get the $30 Ok I have changed your account and you will now receive unlimited texting and phone calls okay thank you Bye