Hello how may I help you? Hi, library help please. Sure, I can help you. What would you like help with? Can I renew some books that I've got checked out? Sure. What is your account number? AP5551212 There is a .05 renewal charge. Would you like to renew all books? Is that 5 cents per book or like... 5 cents total? $.05 per online renewal. Ok. That still sounds fine. Go ahead and renew those and I'll pay the charges next time I'm in. You have $175 in late fees. In order to renew the books, you will need to pay beforehand. Would you like to pay the renewal and late fees? Oh my goodness no. I uh... I'll figure it out later. Thanks anyway!