Hello how may I help you? Hi my policy number is 555 Okay, I have your policy pulled up. What can I do for you? i would like to know the terms on changing my life insurance policy You would like to change the terms on your policy? I have this spoiled mistress and I refuse to give the  any more than she has already stolen from me. So yes. Sorry to hear that. That is something you will have to do with your insurance broker. Schedule a meeting with him for me. Okay, I can schedule a meeting with your broker for Monday morning at 9 am. Does that work? Sounds great. Okay, you're all set! Thanks !