Hello how may I help you? I need to add a new contact Sure, what is the contacts name? Bill O You already have a contact for Bill O. Would you like to replace the existing contact or add a second contact? Can you add a second number? Sure I'd gladly do so. What is the number for Bill O? Please add the number 545 667 8779 Okay, I've gone ahead and added that number to your contact list. Anything else I can assist you with? That is all. Thank you. You're welcome.