Hello how may I help you? Hi there! Can you help me with my phone contacts? Is it an existing contact or a new one? It is existing. I added the phone number 999-666-0000, but I forgot to add a name. What name Please put in the name Tanya M. You already have a Tanya Marie Does the person have a nickname? No, this person is a different Tanya. She has the same name as the other Tanya what should we call her to differentiate her Please just call her Tanya M. and leave the other one as Tanya Marie. OK Don