Hello how may I help you? hello, can you please change something in my contacts Sure, what would you like me to change? kindly change my contact of Mr Smith to Dr. Smith if possible Okay, get me a moment as I do that for you... sure not a problem, take your time I have changed Mr Smith to Dr. Smith in your contacts great, your a great help Is there anything else I can do for you today? no that's everything for now Okay, have a great day!