Hello how may I help you? i would like to make a return Unfortunately, we do not offer returns. This bike helmet is junk and i need a refund I am sorry, but as our terms indicate on our site, we do not offer refunds or accept returned goods. what am I supposed to do with a defective bike helmet? do you want me to die? I am not sure and apologize, but again, we do not offer refunds or returns as stated on our site. i will never buy anything from your site again Thank you for your feedback. Is there anything else I can do for you today? no thank you Ok. Thanks and have a good day!