Hello how may I help you? i bought a bike helmet last week and i'd like to return it whats wrong with it it arrived broken with a huge crack in it unfortunately our store policy does not accept returns and do not issue out refunds but it's broken and unsafe to use maybe contact the manufactoer i don't want to do that. can i exchange this helmet for a replacement at least? no unfortuantely what a joke. i will never purchase anything from you ever again!! ok