Hello how may I help you? Can you access me library account? Yes, what is your account number? BP100012. I need to check on books that I have coming due soon. I have accessed your account. It appears you owe 175 dollars in late fees. Can you renew the books I have coming due? And then I'll pay off that late fee. I can renew the books, but there will be a 5 cent charge per renewal online. That's fine. Can you just add it to the fines I already have? thanks. Sure. It seems you have 100 books due next week. You will owe an additional $5 in late fees. Yeah, I didn't get around to reading all those yet! Thanks for renewing those for me. No problem. Please remember to bring $180 to the library next time you stop by.