Hello how may I help you? Can you help me with buying gifts Sure, I can help you with buying gifts What is a suitable present for my boss? It's his birthday Okay, what profession is your boss in? He is an Airline pilot. Okay, let me see what a good gift for an airline pilot on his birthday would be... Ok thanks How about a nice set of LED Pilot Pens? That will work, thanks! You're welcome, anything else I can help you with today? No that's it, thank you!