Hello how may I help you? Account help I have accessed your account. How can I help you? please renew ABC book I'm sorry. There is a 5 cent fee to renew books online, and you currently already owe 175 dollars in late fees. What check again? Your book is very overdue, your current late fee is 175 dollars. For account 44998372? Yes sir. Can I pay at a branch with a VIsa? Yes, we accept Visa and MasterCard. Can I help with anything else?