Hello how may I help you? hi there can you check and see what my health insurance premium is? Our records show that your health insurance plan has lapsed. Oh dear. Can I reactivate it? or renew it? Would you like contact information for someone in charge with plans? yes please You may contact John at 1-800-667-9999 to open a new plan. thank you! i am on my hands free device right now because i am cooking and my hands are dirty can you please dial it for me? Yes. Dailing now. Thank you! Is there any other information you would like about new plans?