Hello how may I help you? I have 4 books that are due. I want to renew them. Certainly, I can help you renew your books! OK, can you renew them for me? Yes! There will be a 5 cent charge per renewal and you already owe 175 dollars in late fee that will need to by paid eventually I wasn't aware of the $175 in late fees. I will have to try to get that erased at another time. Just renew my library books for now. Certainly! Putting the renewal through. They will be due back in two weeks Thanks a bunch! No problem! Anything else I can do for you today Nope. Goodbye! Goodbye.