Hello how may I help you? I need help with my contacts Certainly. How can I assist you with your contacts? I just added a contact and forget to add a name I can certainly help with that. What name would you like to add? Scott- cell Unfortunately, you already have a contact by the name of Scott - Cell How about Scott - work? Okay, adding the name Scott- work to your most recently added contact. Anything else? That's it, thanks Have a great day