Hello how may I help you? I have some questions about my library account I can help you with that. I have some books that are on loan that I want to renew Can i have your account number? 563179052 How many books do I have out now? You have 504 books checked out and I am showing a $175 late fee. Would you like to renew these books? What's the late fee from? You have had the DVD "Mighty Ducks" out for 2 years. Oh okay can you put all that on my Visa card? #2506931487 Okay. There is a 5 cent charge per online renewal, which totals $25.40 with all the books you are renewing. Shall I go ahead? Yeah it up