Hello how may I help you? Hi, I need some help with my account. ok how can i help with your account? I need to pay my late fees. you have $500 in fees. will you be paying with credit today? No, I will be paying in cash. we do not accept cash unfortunately That literally makes no sense. What's wrong with cash? it is our policy. credit is easier to process So you're telling me I need to take all this cash, but it on credit, and then you'll take it from me? that is correct