Hello how may I help you? Hi, I need to renew some books I've already taken out. I can help you renew books. Could I get your library card number to start? Sure, it's 8593765862/ I've found your account information. Please note that your current late fee amount is $175.00, and the library charges 5c for every book renewed online. oh... That's a lot of late fees. That's your current amount owed. You are still able to renew, just note that your fee will increase per item. Do they always charge a 5 cent fee or is that because of my late fees? We charge 5 cents per online renewal for every member, regardless of the amount of late fees he or she owes. Ok, well I'll go ahead and renew these and pay the late fee now I guess. Alright, I'll get that set up for you. Your account balance will reflect these additions within 24 hours. Thank you! My pleasure