Hello how may I help you? I ordered a laptop three months ago, and I haven't received it yet. What is the order number 12345678900 Im showing that the order was lost in transit Why did it get lost? I dont know but i did send you an email about it I want a full refund. Okay i can process that for you I want the refund credited to the original method of payment. I have issued a full refund for the item