Hello how may I help you? I need to renew some books what is your account My account number is 114325 it cost 5 cent per book renewal is this ok? Why is there a fee? Library policy for anyone who has outstanding fees Okay, but I could just turn them in for free and check them out for free again, right? yes you could but you will need to pay your late fees at that time What late fees? 175 late fees you have on your account