Hello how may I help you? I need to make a change to a contact. what is the change I need to add a phone number. who is the contact It is Sally Harper. there is a phone number for Sally is this a 2nd phone number? Can you tell me what phone number is already listed? 555-444-5454 Okay. Yes, I need to add a second number for her in addition to that one. what's the number 555-443-7788 number has been added to Sally. ANything else No thank you. Perfect.