Hello how may I help you? hi can you help me in my reservation? Sure. I can help with reservations. What event? I am attending an opera concert. Where, and when? at Madison Square Garden on June 12th I want to reserve 3 seats I am sorry. That event is already sold out. do you have any suggestions for opera concerts near me? Well there is one this coming Friday at Banard's concert hall. OK, cool. Thanks for the help You are welcome.