Hello how may I help you? I need some help with an order. Okay how can I help you? I just received the bike helmet I bought from Target, but it is busted. How do I return it? You can actually take that back your local store and they will replace the item or refund you the money for that irem. Do I have to go to the physical store? It is difficult for me to get around, which is why I had it shipped to me in the first place. I can create an RMA number for you and I can email you a shipping label and you can send the item back to Target free of charge. That would be much better. I would be very happy with that option. Okay, i have created RMA 883324 for your bike helmet. Just print our the shipping label, Paste over the old label on the box it came to, You can have UPS pick it up at your house or take it to a UPS location Great. I will do that. Thank you for all your help. It is appreciated. You're welcome