Hello how may I help you? I have some questions I am here to help. How much are my late fees Could I please have your name and DOB? Tony Stark, 9-17-66 Thank you Tony Stark. I see you have 450 USD in late fees. Ouch! Okay, I will be paying them in full this friday, in cash Okay, I will add that to our notes. Thank you library bot You are welcome.