Hello how may I help you? Can you help with some books Yes, I will be happy to help you. I would like to renew some books There is a 5 cent charge per book renewal. Please be aware that you already owe $175.00 in late fees. OMG what? Late fee on what? These books? Yes, your account shows a balance of $175.00 in late fees for several books that have not been returned. OMG it's my ex husband. OMG how can I pay these fees? Do you take CC? Yes we accept credit cards. I can email you a copy of your statement. Yes please do Your statement has been emailed to you.