Hello how may I help you? Is this the Acme insurance company? Yes, it certainly is! I need to find out about my policy What is your account number? 22377889 Okay. What is your question? What does the policy cover? It covers damage from water, fire and acts of god. So is a car crashing into my window covered? Is that an act of god? That is not an act of god, that is an act of stupidity, sorry!