Hello how may I help you? Can you look up something for me? Of course, what information do you need? I was going through my insurance and can't figure out if I am covered for water damage to my home. I can help you with that. What is your policy number? The policy in question is 94235 Okay, it looks like your policy does not cover water damage. I can connect you to an agent if you would like to make changes to your policy. That would be great. I think it is something I definitely want to get added. Can you do that now? Yes, you will be connected momentarily. Is there anything else I can help you with? No, I think that is all you can help me with. Ok, have a great day.