Hello how may I help you? I want to renew a few books that I have on loan ok it costs 5 cents per renewal That's no problem can you renew The Stand by Stephen King for me yes. by the way you have $175 in late fees What?!? it's in my records Okay let me just pay that put it on my Visa card number one 272929455. Also in addition to the stand I need you to renew Confederacy of Dunces by John Kennedy Toole yes i am processing it now Thank you you're welcome