Hello how may I help you? I need help with an order please. May I have your order number? Yes, it is 888222 Let me pull up your order. How can I help? I received the bike helmet I ordered, but it is all dented up. i can't use it. I want to return it. I'm sorry, we don't accept returns. What do you mean, you don't accept returns? I can't use a broken helmet. I certainly didn't order a broken one! Did you read the return policy before placing the order/ > ? No. But whoever heard of a company not replacing something that they sent broken? I'm sorry. Is there anything else I can help with? Anything else? You haven't even helped with this! Have a good day.