Hello how may I help you? I need to return a defective item I am sorry to hear that. How can I help you? I need to return a helmet to Dick's sporting goods. Okay, What is your email. I can send you a return slip if you want to mail it back. Tim@aol.com Great. I have emailed you a return slip that is prepaid. You can mail the item or return in store. Thanks for your help. When will i receive my refund? As soon as Dick's receives your product your credit card will be refunded. Thank you. You are welcome.