Hello how may I help you? I have a question about my appointments and getting some help I would be glad to help you with this. Can you remind me of an appointment? Yes I can, When would you like to set a reminder for your appointment? The appointment is at 9 a.m. July 8th but remind me the night before so I remember to go to sleep early Okay I will set a reminder for your appointment for 9 A.M. July 8th on the night of July 7th. Does 6 P.M. work for you? Perfect! Excellent. Is there any other appointments I can help you with today? No Perfect. Im glad I could help you today.'