Hello how may I help you? I have a question about my health insurance Alright, I can answer your question. What is your name and date of birth? What's my premium I can locate the information once I can identify you in our system. What is your name and date of birth? My name Is Brad and date of birth is 12/30/85 Alright. I see that you do not currently have health insurance through our company. I signed up a couple of months ago I'm sorry, but we do not have record of you in our system nor of any premium payments. Alright well thanks You're welcome!