Hello how may I help you? help me with insurance policy Sure. What do you need help with? how can i change the terms of my life insurance? You will need to make an appointment with your broker to do that can't you help me? I can help schedule an appointment no i want to do it now I am sorry, but we cannot alter the terms i don't have a car. get the broker to me You will need to call and make an appointment and they can come visit you. ok