Hello how may I help you? Can you check if a book is in stock? Yes which book I'm looking for "Catcher in the Rye." Yes we have several copies of that book which branch would you like to reserve at? Great, the one closest to me please. Do you know which one that is? That looks like that would be the main library Could you reserve it for me there? Yes I have place that book on reserve for you and it will be available for the next 48 hours . If not picked up it will need to be reserved Okay great, thanks for all your help! You're welcome