Hello how may I help you? Can you help me with my bank? Sure. What do you need help with? It looks like someone got into my account unauthorized, there's some transactions I don't recognize in there Can I get your account number please? Sure, the account number is 534728574 I see there has been some large transactions and some of your investments have been changed. Your address has also been changed. Oh no. That was definitely not me. What should I do? You should call the bank and speak to their fraud department. They will walk you through the steps you need to take. Okay, I will do that. Thanks for the help You're welcome!