Hello, how may I help you? Hi, I need some help with my mobile service Sure, how can I help? Can you upgrade my plan for me? Sure, what are looking for in particular I need something with 24/7 free calling Yes we have this available it would cause about $20 additional to your phone bill cost Hm okay. Can you do that upgrade for me? Yes sure. What else? Can you tell me how much data I get per month? 2GB Okay great, that is all I needed to know. Thank you. no problem