Hello how may I help you? I need some help with my insurance. I can help you with that. Could you please give me your first and last name? My name is Mick Foley. could you also confirm your phone number with me? 1(666)666-6666. It says here you're not currently call over by our Insurance. Would you like to apply? Well, see, here's a problem. I didn't even state what insurance I was wanting to look up. This bot is trying to be psychic. I want to know what my health insurance premium is. I apologize. However you are still not covered for a Health Insurance plan. Then let me talk to my broker. I will also get a hold of your programmer due to trying to get ahead of yourself. I will have your broker contact you via e-mail. I apologize for any inconvenience.