Hello how may I help you? I want to edit one of my contacts please Sure, which contact can I help edit? The contact named Phil M And how would you like to edit Phil's contact? I want to add a second phone number. Please add 555-555-9823 to that file. To confirm, you wish to add this number as this contact's secondary number correct? Yes, that is correct. I have added this number to your contact for you. ANything else I can help with? That is great! That will do. Thanks for your help. Anytime!