Hello how may I help you? I'd like to order something. Online or walk in? Online please. Okay. What particular product would that be? It's a book called "How to Learn Klingon in 24 Hours". Alright. It will cost $40 It will be shipped in 3 days. Okay, when will that arrive? Okay, thank you. I don't know when will it arrive, It depends on the company. The carrier i mean Alright, that's fine, I'll wait. have great day