Hello how may I help you? what is the best preset to give to your boss birthday? Well that depends, what is your job exactly? Im a Web analyst Okay, it sounds like something technical would be good. What about a smart watch? That is nice Or maybe a new wireless mouse. He got a good mouse already Okay, well then a smart watch would probably be very useful for him. Yes that is what I tough to Is there anything else I can help you with?