Hello how may I help you? I need to check up on something Sure, what can I help check for you I ordered a package 3 months ago and haven't got it yet, can you tell me where it is? Can you give me the order number for this transaction? The order number is 9589458494 It seems the package was lost in transit, and you should have received an email regardding this order Okay great, do you know when I will get that email? It should have already been sent, if you have not received it please check your spam as it might have been misplaced there Okay thanks, that is all I needed to know. Sorry about the inconvenience