Hello how may I help you? Hi, I need help with my contacts. I've opened up your contacts, what can I do for you? I'd like to add a new contact. Okay, what is the number or name for this new contact? The name is Jordan Sparks and the number is 1-800-555-0102. There is already a contact by the name of "Jordan Sparks." Would you still like to add this contact or revise the current one existing? I'd like to make the new contact Kelly Clarkson instead. Okay, I have gone ahead and added the name "Kelly Clarkson" in your contacts with the number of 1-800-555-0102. Is there anything else I can assist you with? That's all, thank you. My pleasure.