Hello how may I help you? Hi! i need to know if a book is available? Sure! What book? 1984 by James Orwell. Okay, that book is in. Do you want to reserve it? Yes. Where's the nearest library that I can borrow the book? At 2312 Coverdale Lane. Okay. Do I have to pay for borrowing the book? No! Okay. That's all. Thanks! You are welcome!