Hello how may I help you? i need to know if a book is available Certainly. What is the title of the book you are looking for today? gone with the wind Let me check our database, one moment please... waiting Looks like Gone With the Wind is in stock. Want to reserve it? yes please reserve it Your title Gone with the Wind has been reserved. Please come pick it up within the next 72 hours or else it will be placed back into the library. thanks Anytime! Is that all you needed from me? for now Bye for now then. Take care!