Hello how may I help you? Can you answer a question I have about my insurance? ok can i have your account number? Yes, it's 78787uioti0o thanks. and what is your question? I'd like to know what my health insurance premium is? your account shows no health insurance coverage I'm confused. No coverage? yes you don't have a plan with us Strange, I'll call my agent and see what's going on. Thanks for the heads up. no problem