Hello how may I help you? Hello can you check the status of something for me yes. what is it? I haven't received my package in three months. Can you check the status of it? please wait as i check on it OK what is your package number? 3275097232 upon checking, your package was lost in transit Oh that's unfortunate. What should I do? we sent you an email and please fill up the form so that we can replace the package