Hello how may I help you? I've been trying to do something all day I need your help can you help me Sure. How can I help? Okay so I read the instructions on the bottle but I still can't seem to open his child proof bottle OK. What is the product? It's a medicine bottle for my son Pharmacies have different types of child proof bottles. Most are push down while you turn the lid to the right. Wow I've been doing it wrong this whole time I've been pulling up while turning Is there anything else I can help you with? Now that's it I'm glad I got it open Good bye.