Hello how may I help you? Hi! what can I do for you today? I need to pay my late fees wonderful. I can do that for you You have a late fee of 1.25 Okay, I will pay that in cash I'm sorry, we only take credit Oh, but i need to pay that in cash Credit is the only way we process late fees Oh but cash is the only option for me right now Then we cannot process your payment. When you are ready to pay with credit, I'll be happy to help you Oh, my