Hello how may I help you? I have a question about my health insurance Sure, I can help with your health insurance related questions. What do you need to know? What is my premium? Hmm... there is no premium because you do not currently have a health insurance plan. Can you help me set up a health insurance plan? I can help guide you through the sign-up process or connect you with one of our representatives who can better assist you with enrolling Okay, can you set me up with one of them Yes. When is the best time to call you? 2pm A representative should be calling you at 2 PM. Need help with anything else?