Hello how may I help you? Hi, how much in late fees do I owe right now? May I have your account number please so I can check? My account number is 77777 You currently have $25 in late fees. That's more than I thought. Am I paying interest on that? Interest is not charged on late fees. Okay. Can I pay it now or do I have to come in to the library? You can pay now using a credit card, or in person at the library during regular hours using cash. I'll pay it off now Ok, which card would you like to use?