Hello how may I help you? I need to check the status of my package Sure thing do you have a tracking number? I do tracking number 000000000999999 The package was lost in transit. We sent you an email notifying you of that Why havent i recieved or been notified in 3 months? You should have gotten an email. The email should be from jones.com check your spam folder Did you check your email? Number to check your spam folder *remember no i havent It's probably there I would hope. Your email is JoeSmith@yahoo.com right? Yes it is Okay I'm sorry