Hello how may I help you? I have a question about fees Sure, how can I answer your question today? What are my current late fees Can you provide me with your account number please? My account number is 49840248 It says that your account currently holds $15.32 in late fees. Would you like to pay for those fees now? No, not right now. Can I still rent out books with a balance owed? You cannot take out any new content or media, but can extend anything that you currently already have out with us. Great! Thanks so much No problem!