Hello how may I help you? Would you please delete the work phone for Mary's contact? I can delete that contact. Al the information will be removed. No, I still want Mary's contact. I just don't want her work phone. Alright. I can remove the work phone from contact Mary. If I do that there will be no phone numbers associated with this contact. Please go ahead and delete her work phone. Alright. The work phone is deleted from your contact Mary. Would you please add her home phone to her contact information? Her home phone is 123-456-7890. I've added 123-456-7890 as home phone to your contact Mary. Could you also add her email? Her e-mail is fakeemail@fakewebsite.com I've added fakeemail@fakewebsite.com to your contact Mary.