Hello how may I help you? I need some help with something regarding my insurance policy. Can I please have your policy number? Sure. It is 111233322. Okay, I've pulled up your policy. What would you like to know? Can you tell me when my plan expires? Your plan will expire January 2020. Great! Thanks for the information. Your welcome, is there anything else you would like to know? That was it for me today. Have a good day.