Hello how may I help you? I need help managing my contacts I would love to assist you with that I want to add a second phone number to a contact, is that possible? Yes. May I have the name of the contact, please? Joe Smith Joe Smith does have a phone number. You wish to add a second to this contact? Yes What number would you like to add? 555-888-1111 I have added that as an alternate phone number Thank you May I assist with something else? That's it You're welcome