Hello how may I help you? I have a question about celebrities I can only help you with questions about your insurance with our company I see, can you give me an status about my insurance Your insurance rates are steady at the moment Do you have a new updates about the insurance? Yes, your monthly premium has went down can you give me a breakdown on why that happened? You have been driving a lot less lately I see, thanks for the information you're welcome, anything else I can do for you today?