Hello how may I help you? Help me abou my library account. *about sure, can i get your account number? 12WER34 what would you like to do? Can you check how much I owe the library in lte fees? *late you have a balance of $5 Can I settle that thru online? of course, we only accept visa and master cards Thank you. I'll settle it then. i am ready for your card number DFG234-g34F your account now shows a $0 balance Thanks a lot, library bot.