Hello how may I help you? I want to erase an appointment. Ok, I can help you with erasing an appointment My 2:00 appointment for next Tuesday is what I want erased. Ok, I have your 2:00 appointment next Tuesday here, I can erase that for you. Yes, that's what I want. Once I erase this entry it will be gone forever. Are you sure you want it erased? Yes. Ok, I have erased that meeting. Thanks, that should be all. Ok great. Have a good evening.