Hello how may I help you? I'm looking for my 9:00 meeting. Sure, what do you need from it? I need to know where it is. It's located in the Birch Room How do I get there? It's located in your building on the 2nd floor where you work Do I need a key code to get into the room? There's no key code listed Will refreshments be served? I don't have access to that information, just scheduling