Hello how may I help you? Hello. Can you tell me what kind of insurance I have? I can check your policy for you. Can I have your account number please? Just give me a second to find it. OK Account #67839456 Great, I have the information you requested. Your policy will cover all damage that is caused by water, fire and acts of God. Do you have anymore questions? Will it reimburse me the costs of taking care of a rodent infestation? I will have to refer you to an agent. Please call 1-800-INSURANCE Have a wonderful day! Alright. Thank you Goodbye!