Hello how may I help you? Hi, I have a question about my account. Ok. what can I help you with regarding your account Cool. Do I currently have any late fees? please provide me with your account number and i will look it up for you My card number is 5479564795390840338054859893574885673 ok. it shows you dont have any fees at this time That's a relief. Thanks for your help. Is there anything else I can help you with Nope, that's all for today. ok. have a good day