Hello how may I help you? help me check on the status of my pizza i mean my package From which store did you order your package? i ordered it from JcPennys 3 months ago Unfortunately it looks like the package was lost in transit. It looks like you did send them an email about it a while back. oh no wonder why i haven't received it I suggest you contact customer service again. can you just send me a replacement? I can only check on the status of items. You will need to contact customer service for that. ok i will do that. thanks Have a nice day