Hello how may I help you? Can you help me with my health insurance plan? Yes, what is your policy number and last name? It is 89284 and Smith. You currently do not have a health insurance plan. What? I pay a premium every month! There is no health insurance plan showing. It was canceled last month. That doesn't seem right. You should call and talk to a representative if there seems to be an issue. Ok, thanks. Is there anything else I can help with? No, that's all.