Hello how may I help you? what do you do? I can help remind you about your upcoming appointments. Is there an appointment reminder you'd like to set? actually there is I can help you with that. What is the appointment information? two days from now i need to pick up sue at the airport What time do you need to make the appointment? her flight arrives at noon, so i need to be there by then What time do you want to receive the reminder? maybe two reminders, the first one 2 hours before the second Okay. I can help you with that.