Hello how may I help you? renew books what is your library number? 64258 I see that you already owe $175 in late fees. Do you want to pay this first? no I can;t renew your books without the fees paid/ I can't pay yet Okay, Just so you know. next time you renew your books you will be charged an additional 5 cents for online renewals per book. okay Please come back when you can pay the fees