Hello how may I help you? I want to modify my appointments. Sure, I can help you with appointments. What can I do for you? I want to erase one my appointments. Which one/ The one at 2 next Tuesday. Are you sure? I will be unable to retrieve the details if I erase it. Yes, go ahead. Okay. i have erased the appointment. Can I help with anything else? That should be all. Thanks. You are welcome.