Hello how may I help you? I need some help with my phone plan please. ok i have your plans here Is there a plan I could upgrade to that offers free calling all the time instead of minutes? yes i have one like that for $60 a month How much more would that be than the one I have now? I don't remember it off the top of my head. it would be $40 more A little pricey but I think it'd be worth it. Can you go ahead and upgrade me to that? yes. do you want to add unlimited data for an additional $20? No thanks. Just the one upgrade for now please. ok