Hello how may I help you? i want you to update my contacts please I can assist with that, to access the phone, I will need the modeal and phone number' Please go to contact titled Mr. Smith I need to make changes to that one. Confirm I have located that contact for you, what would you like to change? Change Mr. Smith to Dr. Smith Ok, that change has been made. Would you like to keep everything else the same? Yes. that is the only change for now OK, do you need changes on anything else in the phone today No thank you Have a great day