Hello how may I help you? I want to change my appointment on Tuesday Ok, what would you like to change about your appointment on Tuesday? I want to erase it and reschedule it Ok, are you sure you want to erase and reschedule your Tuesday appointment? Yes When would you like to reschedule the appointment to? Reschedule for next Wednesday at 3:00pm I've erased your Tuesday appointment and rescheduled it for Wednesday at 3PM. Ok thanks Is there anything else I can help you with?