Hello how may I help you? I need to erase an appointment for next week I can help with appointments. Which appointment would you like to erase? I want to erase the appointment with Harvey Weinstein for next Tuesday at 2 PM I have pulled this appointment up. Are you sure you would like to erase this appointment with Harvey? Yes I have successfully erased this appointment. okay thanks Can I assist you with anything else this evening? No thanks Great. Have a nice day. thansk