Hello how may I help you? can you help me with an order i made? Yes . I am here to help> Tell me more details about your order i need to return something that i bought from a sporting goods site You have 30 days to return the item for a refund it's a bicycle helmet from bikes.com They will only refund products if they are in original packaging will they refund the shipping costs? There should be a return label enclosed in your original shipment and bikes.com will pay for it ok, thanks for your help. Is there anything else I can help you with today? not today, thanks