Hello how may I help you? I need help with a restaurant reservation I can help you with that. What is the name and location of the restaurant? I need a reservation for 16 people tonight somewhere fancy. Is anything like that available? I still need a location, please. Downtown NYC Thank you. I don't see any reservations open for 16 people at the upscale restaurants. Shall I check for more inexpensive venues? Yeah, what are the options that are available for 16 people? A little bit more inexpensive is okay Che' Charlotte is an older but highly rated restaurant. They have the abilty to accommodate up to 20. That is perfect, can you make a reservation for me at 8:00? Yes, what day, please? Tonight, thank yoU!