Hello how may I help you? Hello how may I help you? I have a question about my health insurance I can try to help you with that. Would you like me to access your account information at this time? Yes, would you like my policy number Sure thing, please enter it now 3294u2904 I've brought up your account information. What would you like to know? What is my health insurance premium I've run into an error. According to this information, you currently do not have an active health insurance plan. This may have happened because of a transitional error, or a failure to pay on a monthly basis. Oh, okay. Thanks anyway No problem. Would you like any more information at this time? No, that will be all for now. Alright, I'm available if you have further questions.