Hello, how may I help you? I would like to pay off my late fees I can take your credit card information to pay off your late fees. I don't have one. I will be making a cash payment. I'm sorry, but we don't accept cash, only credit. Is this some kind of scam to keep poor people with bad credit from being able to read books? I'm sorry, but that is our policy. Your balance was $50.25, but now that you have been so rude I have increased your balance and added a fine of 25 cents. Your balance is now $50.50. Great. Can you take it out of my taxes? Are you being sarcastic? That will now be $50.75. Seriously? Up it 25 more cents and I'm going to walk in that library and steal 60.00 worth of books You do not need to be so threatening. Your balance is now $51.00. I'll be there in 15 minutes with a pillow case. Have a nice day. $51.25 now