Hello how may I help you? I need to return a bicycle helmet Sure, do you have your order number? 834343 Alright, and how would you like to return this? Can I mail it back to you? Yes, I can send a shipping label to your email if you'd like? Yes, please do that Alrighty, Once we receive your item, you will receive a refund within 2-3 business days. Good. Thanks for your help You're welcome.