Hello how may I help you? i need some help with an online order i'm trying to place Sure, I can assist you with placing an order. i'm trying to order a hooded sweatshirt, but it keeps telling me my 20% off promo code is invalid What is the promo code you are tried to apply. I will look into it for you. the email i got said to use 20OFF for 20% off Unfortunately, that coupon has expired so it will not be redeemable on your order. aw man i missed it :( are there any other promo codes i could use? Unfortunately, we are not running any other promos at this time. could you send me an email when a new promo code comes out? That can be done. What email would you like us to send it to?