Hello how may I help you? I need help with my contacts. Sure thing. What do you want to do? I entered the number 555-1234 but forgot to enter a name, can you help me? Yes, what would you like to name that contact? Please add Bill Smith. It looks like you already have a contact with that name. Do you still want to add it? No..make the new name Bill Smith2 OK, added Bill Smith2 to your contacts. Awesome, thank you You're welcome.