Hello how may I help you? What is the current temperature in this house? 74 Can I adjust it for you? Bit warm. Can we get it a little cooler? Sure how much cooler? By three degrees. Making it 71... Thanks. I've lowered it it should feel like 71 degrees within 5 minutes of setting the thermostat to that Temperature. Anything else? No, that's all. Goodbye. Have a nice night!