Hello how may I help you? Hi I need some information about my health insurance. Policy number please? My policy number is 1232147. It is stated that your not renewed since a year ago. That's impossible. I'm pretty sure I paid my premium. What was my premium again? Already sent you a mail. Click the link so that you'll know Can I know my premium? I cannot see your premium in my data base Okay. I'll check out the link you sent me. Thanks anyway. No problem