Hello how may I help you? i need help with my account Okay. What do you need help with? i think i have been hacked Can you provide me your account number please? 5555555 Why is it you think you have been hacked? i don't have any money left in the bank I do see your account balance is zero and that there was a withdrawal a few days ago. Can you confirm that wasn't you that made that withdrawal? are there any large purchases that you can see I do see a large purchase that was made five days ago.