Hello how may I help you? I need to check on the status of a package I can do that for you. Can you please provide the tracking number? The tracking number is 1392473249Z Thanks! The status of the package is lost in transit. Really? I ordered it three months ago. Why wasn't I notified I sent an email about it about 2 months ago. Check your spam folder please. Okay, I see it. I would like the package to be resent I can only provide the status. I'm afraid I can not reorder yet. Is there anything else I can do for you? No, that is all Thank you. Please come back anytime.