Hello how may I help you? Can you open my contacts? Would you like to edit a contact? I'd like to add a new contact, the name is Chip Skylark. You already have a contact with that name. Would you like to update it? Yes please, could you change the email address to skylarkchip@yahoo.com I have updated your contact. Would you like to add a number? Yes, add 716-555-5555. That would be all for that contact/ Your contact is updated. Thank you! You're welcome