Hello, how may I help you? I need some library help? Certainly. How can I help you? I need to renew some books Alright, how many books would you like to renew? 2 books Are these the books that you have most recently checked out? Yes they are the only ones on the account There is a 5 cent fee per online renewal, which will be added to the balance of $175 in late fees you already owe. Would you like to continue? Yes This is now complete. Is there anything else I can do for you? No, thank you