Hello how may I help you? So I bought this bicycle helmet and I believe it to be defective okay, tell me more Every time I try to put it on my head it won't fit What is your question? I would like to return it for my money back Do you still have your receipt? Unfortunately I do not I ordered this online at a sporting good store What was the order number? The order number is 754-862-9836 Okay I've sent that refund to your account, that should take 3 -4 business days