Hi, how can I help you? Hello? can you reserve seats for me I sure can! Seats to what? to Ed sheeran concerts I'm sorry. Ed Sheeran concerts are booked up. is there any concerts nearby me that are not sold out There's a Nickelback concert nearby, and Radiohead is opening. How does that sound? ok then. get me 2 seats for nickelback Done and done. Can I help you with anything else? that's all Great.