Hello how may I help you? Yes, I want to know some info on my insurance policy Sure. First I need some info for id. Sure, what do you need? Could I please have your name, policy number, and last four digits of your ssn. David Mack, 3435345, 3433 Thank you, David. So, what are you trying to figure out? Does my insurance cover water damage? Give me a second as I check. I see that you do not have coverage for water damage. My apologies. okay, thank you for helping Is there anything else I could help you with today?