Hello how may I help you? i need to know status of my package Sure, can I please have the order number ? 21354125 It seems that the package was lost in transit, you should have received an email about it is that why i havent received it for 3 months? That is correct, the email should include information about reimbursement and crediting funds back to your card can you resend the email? I will do that now thanks No problem.