Hello how may I help you? I want to pay off my late fees What is your account number? 21338332 Okay I've accessed your account, your owe $200 dollars in late fees, how would you like to pay for this? I'm going to be paying these off in cash Unfortunately our system is down, we do not accept cash at this time. Well, if you actually want money you'll have to take this cash. It's already 200 dollars There's nothing I can do, we gladly will accept payment through credit or debit card if you'd like. I'm sorry I wont be able to pay at this time then. Okay, feel free to contact me at any time to make a payment in the future!