Hello how may I help you? Hi I need to adjust some alarms please Certainly what would you like to adjust I think I need to cancel some alarms next week You have five alarms for next week Oh ok thanks Can you list them for me please? The first is for Monday at 9 am That one is fine. Can you tell me the others? The next one is for Tuesday at 5pm Ok I think I'd like to cancel that one please. Ok, I've cancelled it