Hello how may I help you? can you help with appointments Certainly. What do you need me to help you with regarding your appointments? can you erase my next tuesday appointment at 2 I can do that for you, but I just want to make sure you really want to erase this appointment for Tuesday at 2. Is this right? next tuesday not this tuesday Certainly. thank you Deleting this appointment for you. One moment please It has been deleted ojk ok Great. Need me to do anything else for you today or is that all? great thank you