Hello how may I help you? i need to return a defective bicylcle helmet I'm sorry, but all goods from our store are sold as is. We don't accept any returned goods. that's not what the user agreement says Our store policy has always been all sales are final. I t should state this on your receipt. This has always been our policy. I'm sorry if this wasn't clear. nope, receipt says I have 30 days to return for full refund. it has only been 5 days You may be looking at the incorrect receipt. no, this is the right receipt. Are you sure you have the correct store? very That is strange. If you like, I can help you find a new helmet to purchase, but as stated I will not be able to take any returns or give any refunds. I'm sorry.