Hello how may I help you? Hey, I'd like to check the status of a book to see if it's loaned out right now OK. Can you give the book title? Ethan Frome Upon checking, it's available on loan. do you want to get a copy? Could I reserve it to my account, so I can pick it up later? sure I can do that for you. Great, I'll reserve it. How long will it stay reserved in my account? But I would suggest that you get an online copy to it. Oh, do you guys have an online copy available? That would be great OK I'll send the link to you Awesome, thanks for the help glad to help you mate