Hello how may I help you? I can't afford to pay the $800 in fees I owe. I will do my best to assist you. Thanks May I have your account number? My account is # 4869205 Thank you. I do see that 799.88 is owed for past due books. Yes. Can I have this debt forgiven? I have been bedridden. I am sorry. I cannot alter or delete fees for overdue materials. Please I'm begging you. I have no money. This is a policy in place to ensure we have items on hand for patrons. It is not changeable.