Hello how may I help you? I need information on my car insurance, could you help me with that? of course. what do you need to know? I've recently been in an accident, can you tell me how much my insurance covers? what is your account number please? Sure my account is with statefarm and my # is 7771459987 your car is insured for up to $100,000 Great, do I have a deductible? yes but not if your car is totaled perfect, what is the deductible? $5000