Hello how may I help you? I need help with a reservation please Sure thing I can help with that All I need is a details of the reservation you want to make Okay, I need a table for 16 at an expensive restaurant. I need to impress some people Which restaurant? How about the Garlic Knot? There's only tables big enough for 10 there Okay, you know what? I'll take a table for 10 and just not invite some of those people. Can you reserve that for me for Friday at 7 Okay should I put that on your Visa card? I guess that will be fine Okay it's done check your email for confirmation