Hello how may I help you? I need help with some library stuff. ok what stuff do you need help with? I want to renew some books that are currently on loan. we have a 5 cent renewal fee for online renewal That's alright. I'll renew still. are you sure you can pay? you owe us $175 already Yes. I will pay the loans off. ok let's pay now Sure. I'll pay by card. ok done