Hello how may I help you? hello, i have not received the package i ordered three months ago Did you purchase economy shipping? no, i got free shipping Why did you wait longer than 30 days to bring this to our attention? i was very busy and completely forgotten about it until now Well it looks like UPS dropped the ball on this one. We are going to have to get you a new order shipped out asap. when should i expect the new order? If you would have checked your mail you would have seen I sent an email about this. You can expect it in the next week. i don't appreciate your tone Thanks for letting us make this right with you. We will ship it asap. thanks Your welcome. Have a great day.