Hello how may I help you? I want to return a defective helmet I will need your purchase order number. okay. This is my purchase number. 00157840114 I will be happy to help you through the return process. Do you have the original packaging? Yes, I do have. Please package the item in the original packaging. Yes. I didnt have a chance to use the helmet since it arrive damage already That's not a problem. I will help you return the item. Thanks I will email you a return authorization. I will also arrange for USPS to pick up your package.