Hello how may I help you? I have some concern Okay, what are your concerns? I need to change my mobile plan Okay, we have a wide choice of plans available. What features are you looking for in a new plan? Please change my current plan to one that offers 24/7 free calling I can add free calling by bumping you up into the next tier. That's called the Call Everyone plan. It is an additional 10$ a month Hmmm if thats the same to what i want.. please do. Okay, I've gone ahead and made that change for you. You have free calling available now and you will see the charges in your next bill Thanks :) Is there anything else I can do for you? Nothing more