Hello how may I help you? I need to make changes to my contacts What changes do you need to make? Could you make a change to a contact ? That's what I just asked you. What change do you need to make? No need to repeat yourself. Lol, my fault. Could you change Amanda's number to 5555555? OK. I've changed Amanda's number. Would you like to change anything else, like the e-mail address? Go right ahead and change her email by deleting it OK, I've removed her email address. That's all I needed Have a good day. Thanks