Hello how may I help you? I need to return a defective bicycle helmet. Sure, How much did the helmet cost? 39.99 Okay, we do not allow refunds for that helmet. How is that possible. It was delivered in two pieces? We don't care much for our customer's satisfaction. I will be reversing the charge through my credit card company. Where can I send the helmet? No problem! Don't bother sending it to us. Have a nice life You too.