Hello how may I help you? I have a question about my phone plan. Sure, I can answer questions about your phone plan. Can you check to see how much data my plan provides each month? You are signed up for the plus plan which comes with 20 gigs of data per month. Are there any special offers available to increase that data limit? If you like you can double that data amount to 40 gigs a month for only 10 dollars more a month. I think that would better fit my needs. Can you do that for me, or do I need to call someone? Sure thing, I can take care of that right now. To confirm, you would like to double your data allowance for $10 dollars more a month, correct? Exactly. Can you tell me what date that will take effect? Great! You're all set. Your changes will start at the beginning of your next billing cycle.