Hello how may I help you? Can I add a contact to my list Yes I can add a contact to your contact list. Okay, the name is Jeff Do you want to list a last name as well? Hess I see there is already a contact by the name of Jeff Hess in your contact list This is his son, can you list it as JR So it should be listed as Jeff Hess Junior, is that correct? Yes I have added that contact for you.