Hello how may I help you? Hi, I need some ordering help. No problem! How can I help? I'd like to place an order. I need the 20 pack carton of cat food please. Okay. That will be $35. Shall i send it to you address on file? Yes that should be fine. Can you tell me how long it will take to get here? It will ship in three days, but I cannot tell how long it will take to arrive. Oh ok. I guess that's fine. Go ahead and process the order. Okay! Your order has been placed! Thank you. You're welcome!