Hello, how may I help you? i need to add a new contact What will this contact be named Kevin Smith You already have a contact with this name Do you wish to update it no, this is a different Kevin Smith Kevin D Smith Alrighty, no problem What should the info be home phone - 555-444-3321 Any other information associated with the contact? cell phone 555-666-7789 email kdsmith@yahoo.com All added could you also set his nickname to "boss man" please Will do