Hello how may I help you? I wanna renew some books i loaned Could I have please have the last four digits of your library card number 1234 You currently have $1.75 in late fees on your card i'll pay that right now Also for each renewal there is a 5 cent charge okay duly noted i'll pay for all that If you want to pay online please go to www.library/fees.com i did Anything else I can help you with?