Hello how may I help you? i need to add a new contact Sure I can help with that what is the name? john You already have a John in your contacts. add contact as john iggy Okay what is the contact phone number? 555-555-5555 How about his email address? john@aol.com Okay I have his phone number as 555-555-5555 and his email address is john@aol.com do you want to save this?