Hello how may I help you? I want to update a cell phone contact I can do that, what do you need to change Can you change my contact to Dr. Smith instead of Mr. Smith? Yes, I can do that. Dr. Smith is now Mr. Smith Thank you for your help! No problem, is there anything else I can help you with? No, I am all set. Thanks! Great, have a wonderful day oh, wait- it should now be Dr.Smith I see, Mr. Smith is now changed to Dr. Smith. I apologize for the confusion. no worries! Thank you Have a great day You, too!