Hello how may I help you? I need to find a book please Sure, I can help you with that. I need to find Bob Dole's Greatest Adventures by Bob Dole I'm sorry, but I don't see a book with that title. Maybe the title is wrong. Do you have anything by Bob Dole? There's a book titled "One Soldier's Story" by Bob dole. Was this the book you were looking for? That will work. Is it available? Yes, there is one copy available. Would you like me to reserve that for you? yes please Alright, your book has been reserved and you can pick it up anytime with in the next week. Thanks Can I help you with anything else?