Hello how may I help you? can you help me with my insurance? Sure! What would like help with? id like to change some terms In order to do that, you would have to make an appointment with your insurance broker. so how about you? can you help me lesser than my broker? Unfortunately, only your insurance broker can help with that. okay Is there anything else I can help you with today? so what can you do? no more I can help look up insurance information. Okay, have a good day@