Hello how may I help you? I have a question about my insurance policy Sure. What would you like to know? Does my policy cover water damage What is your policy number? My policy number is 93402u524385 Your policy does not cover water damage. Really? Thats not good. Can I include in my policy going forward? Yes, would you like contact information for your agent to do that? Sure Charlene Fakeperson 253-123-4567 cfakeperson@bigco.com Great! Thanks You are welcome.