Hello how may I help you? i'd like to renew a couple of books i have out right now All right, no problem. I can do that for you. There is a 5 cent charge per online renewal. Is that okay? yes that's fine All right. It looks like you already owe 175 dollars in late fees. Would you like to pay that now? do i need to pay those before i renew? No, it does not look like you have to pay immediately. ok i'll pay those later then. can you renew the giver and the hobbit for me please? All right! No problem. I will renew The Giver and The Hobbit for you right now. thank you very much You are welcome. Is there anything else I can do for you today? nope that's it