Hello how may I help you? do i have any late fees? Yes you do. You have $5.50 in late fees. can i pay them today? Yes you can. We only accept credit for payment. i can't just stop by after work and pay in cash? No, you cannot. As per library policy, you are only able to pay late fees with credit. that's stupid. not everyone has a credit card. Unfortunately, I will have to charge you 25 cents for that rude outburst. what a joke, i'm going to find a new library I am going to charge you with another 25 cents for yet another outburst. I apologize.