Hello how may I help you? I want to renew some books Sure. I can help you renew some books. Just to let you know, there is a 5 cents charge to renew books. That's fine. You also already have $175. in late fees. I will need to collect that before we proceed. Okay here is my credit card info Okay. Thank you. How long would you like to renew the books for? Another month Okay. you are all set for another month of enjoying these books. Thank you for your help You are most welcome.