Hello how may I help you? Hello. I wish to check on my insurance policy I would be happy to assist you. I would like to know what my current policy covers Sure pulling up your info now Thank you so much, Let me know if you need my account info Its okay i have your info you entered in the automated system previously. It appears you are covered under your current policy for damage caused by water, fire , and acts of god All right. Including flood damage? YEs sir all acts of god That's a relief. Thank you so much (and I am a ma'am) ;) Oh sorry.