Hello how may I help you? I need some help checking the status of somethign Go ahead. I haven't received my package yet and it's been three months! Can you look it up for me? Your package was lost in transit. Oh no, what do I do? We sent you a email about this problem. I never got it! But I guess I'll check my spam folder That's a possibility. Alright thanks for your help status bot! Always happy to help.