Hello how may I help you? Can you check my account for me? Sure. What is your account number? My account number is 1234567 Ok. What do you want more info on? How much in late fees do I owe? Looks like $5 in late fees are showing on your account. That's not much at all. Thanks for checking. No problem. Anything else I can help with? I don't need anything else. Goodbye! Have a good day!