Hello how may I help you? I need to return a helmet. It will please me to assist you Do you have an order number? Yes, 89830. Thank you Sure. I am sorry, but that particular store has a no refunds/no returns policy But it said they did on the website. You may need to call the store directly then as I have that policy on file Ok, can you send me their number? Hello? Bueller? I am pulling it up now. I am sorry. I had a glitch in communications