Hello how may I help you? I have a question about my insurance policy. Sure! Can I get your policy number please?> P-1423-765 And what would you like to know for today? My pipes froze and burst. The flloring is ruined. Am I covered? That is very unfortunate. Your current policy does not cover water damage. I apologize. Thank goodness! What's my deductible? Your deductible is currently $10,000. Ouch! Oh well Thanks for the indo. You're very welcome. Is there anything else you would need assistance with today? Not today.