Hello how may I help you? I would like to change the name of a contact. What is the name of the contact you would like to change? Alice Smith. What would you like to change Alice Smith to? Alex Smith. Changing the name to Alex Smith. Would you like to do anything else with this contact? I would like to change the email. What would you like to change the email to? alexsmith@email.com I've completed that change as well. Thank you!