Hello how may I help you? Hello. How may I help you today? i need to add a name to a number What is the number? 888-555-5555 Pulling up number. What would you like to do with the number. store the number under John The number is listed as a contact for Jimmy Townsend. WRONG Bad botr You already have the contact name as Jimmy Townsend listed. Would you care to update that information? no update number to john Number is already listed under Jimmy Townsend.