Hello how may I help you? Hi, I have a question. What is it you want to know? I am looking for a book at the library and I would like to know if it is currently on loan. I can help with that. What's the name of the book? It is "Alice in Wonderland". I'm afraid that book is out on loan. Perhaps you might be able to find an online copy somewhere. Ok thank you very much. You are welcome. Anything else I can do for you? No that is it, thank you. Goodbye then.