Hello how may I help you? I have a question about my insurance policy Okay, I can help with insurance. What would you like to know for your policy? Will you be needed the policy number? N39434 Yes. Thank you for providing your account number. Okay, I would like to know if my policy covers water damage I have pulled up your policy. Your current policy does not include water damage. Really? Hm, is there a way to include water damage coverage to my policy today? What is your location? My location is LA California Your location does not offer water damage coverage. I cannot add water damage coverage to your policy. Ok, thanks anyway You are welcome.