Hello how may I help you? I would like to change the terms of my life insurance policy. Regarding about that matter you must make an appointment with your insurance broker Can you help me set up an appointment? yes sure. you must create a letter for that What kind of letter? Request letter that you want to change the terms in your life insurace Who should I send the letter to? to you r insurance borker. To your insurance broker. Ok I will do that, thank you. Your welcome