Hello how may I help you? Can you give me a list of acceptable presents to give my boss on his birthday? I'd be happy to help with that. Can you tell me what your job is? I'm a pilot with Southwest Airlines Is your boss a pilot as well? No he is a scheduler Okay, how old is he going to be this year? Between 50 and 60 maybe Great. How about a really nice pen set. Maybe engraved? That sounds like a great idea I'll get him a set of Waterman pens I'm sure that will be a hit. Good luck!