Hello how may I help you? Hi i have a question about my life insurance policy Great, I might be able to help you with that. What would you like to know? I would like to change the terms of my life insurance policy I might be able to assist you. What would you like to know about changing? I would like to switch to whole life insurance I'm sorry, you will have to speak with your insurance broker for that service. Would you like me to set up an appointment? Sure thank you When would you like to schedule for? Tomorrow at noon please I have you scheduled for an appointment with your insurance broker tomorrow, June 15th at 12:00pm. Is there anything else I can help you with? Not at this time, thank you for setting the appointment. You're welcome, have a great day.