Hello how may I help you? I need you to erase the appointment I set for next Tuesday at 2pm Okay I will be erasing the appointment for next Tuesday at 2 p.m. is that correct? Yes, the appointment on April 24th at 2pm That appointment has been cancelled Perfect, can you add a new appointment for me? Yes Add doctor's appointment on Wednesday April 25th at 4pm. That appointment has been added to your calendar Thank you, that is all. You're welcome