Hello how may I help you? I want you to erase a contact I understand you want to erase a contact, is that correct? Yes. Alright, who would you like erased? Jim Carrington Alright. I'd like to re-verify you definitely want to erase that contact. if you would need to contact him in the future he would have to be added back to the list. okay alright, Jim Carrington has been removed from your contact list. Do you require more assistance? nothing else alright. have a good day.