Hello how may I help you? I have a question about my insurance policy. Ok, what is your question? I would like to know how much my health insurance premium is? May I have your account number? 234287223 It seems you don't actively have a health insurance plan. What? I thought my premiums were paid up to date? Unfortunately, not from what I'm seeing. Do you have a number of someone that I can speak to about this? Yes, a Mr. John Smith, 555-0000