Hello how may I help you? Can you help me with my insurance please? I certainly can help you with your insurance. What do you need? I need to know what my health insurance premium is All right, what's your account number? 1798581-02 Uh-oh, I'm sorry to say your plan expired last month. You're currently not covered. oh no. That's not good news. Can I restart my coverage? Sure. Would you like me to reinstate your previous plan? That would be great, thank you! No problem, I've done that.