Hello how may I help you? i need to know if these microsoft tech support calls are real or not did they give their names? yes agent sam fischer I've been given info that these people are scammers is that really so? they said my computer was infected i would does a virus scan on your computer and contact the local authorities about the scammers do ok that sounds reasonable. thanks for helping me Is there anything else I can help you with? no not at the moment. thanks again Please let me know if I can help you with anything else