Hello how may I help you? Can you open my appointments? Sure, I can do that. Can you erase an appointment for me? Yes. What appointment would you like to erase? I have an appointment text tuesday at 2. next* OK, I found that appointment. Are you sure you want to erase it? Yes, please erase it. OK, done. Is there anything else you need? That would be it, thanks for your service. You're welcome.