Hello, how may I help you? hello hi I need to return a defective helmet to Sports Authority ok i can help you with that okay thanks do you have your receipt Yes I do you will need to write down return order number: 123456 then place the receipt in the original package. Write the return address on the package. We will issue a refund after we receive it. Okay I will do that. do you have any further questions How long will it take to get my refund after you receive my return? estimated at 3-5 business days Thank you ok you have a nice day