Hello how may I help you? Can you help me with my calling plan? i have your plan here I want free calling 24/7, can you upgrade my plan to include this? yes i have a plan here with free calling for $60 a month Okay, can you change my plan to that now? yes but would you like to double your data for another $20? No, I am not interested in that no problem. i signed you up for the $60 plan thank you. Is that effective immediately? yes it is