Hello how may I help you? I need some help with insurance policies. What can I help you with? How am I supposed to change the terms of my life insurance policy? What change do you want to make? Just wanting to change how much I get covered. How do I do this? You will have to see your insurance broker for that. Would you like me to set up an appointment? Yes, please. Set one up for tomorrow at 6:30 PM at the Hilton Hotel. Your broker is Sam Snijj, correct? That's correct. Let's get this set up and I can change some stuff with my insurance. He will meet you tomorrow at 6:30PM