Hello how may I help you? I bought a bike helmet from Big 5 and it's defective, How can I return it? If it matters I bought it online I just need some information to send you the box to mail it back to us in Okay My name if Frita George and I live at 638 West Thomas Street In Chicago thank you Can I get a refund? yes Good. I think I'll buy the next one in store. Can you email me the return info at Fg@aol.com after we recieve the helmet we will send you your refund Good. Thank you. i will send that to your email as well