Hello how may I help you? hi i need to make a change on my phone What kind of change do you need to make? add new contacts Which contact would you like to add? Anne Smith (123) 456-8888 and Jon Elf (333) 213-1111 I have finished adding both contacts. sorry, can you also add Mary Hopkins (222) 111-1111? I have added Mary Hopkins' contact information. perfect, thank you so much! Do you need help with anything else?