Hello how may I help you? i'd like to know how many late fees i have You have $25 in late fees. Would you like to pay the fees? yes i'd like to pay them off Alright. Would you like to pay them off with the payment method on file? yes, use my visa card please Alright. The payment has been made. As a notice of updated library policy, late fees cannot be erased. do they disappear after a certain amount of time or are they on my record forever? The late fees are on record until they have been paid. They cannot be erased. ok thank you No problem!