Hello how may I help you? I need help with my appointments. No problem. How can I help you/ I have an appointment set for next Tuesday at 2:00. Can you please pull that up. I have that pulled up for you. Can you please erase that appointment. Are you sure you want to erase that appointment? Yes, I want to erase it. 2:00 Next Tuesday has been erased. Thank you for your help bot! You are welcome.