Hello how may I help you? I have some personal banking concerns. Sure, how may I assist with your banking problem? I am worried someone hacked my bank account and messed with my finances Can you help me? Of course, can you please give me your account number so I can check on this? 15661561 It seems that a large number of suspicious purchases were recently made from this account. I have gone ahead and locked your account for now to prevent any further transactions Okay, what should I do now? I have sent a ticket in to our fraud department and they will get in contact with you shortly. Can you please provide your number so we may contact you when we have someone to help you? Yes. 875.325.2578 Great, they will be in touch. We apologize for this inconvenience Thank you