Hello how may I help you? I need to find out something I believe I can help, what do you need help with? You have my library balance? I can find out what your balance is, may I please have your library card number? 94837752055 Alright, I've opened your account information. It looks like you owe $150.00 in late fees. YIKES Can you forgive me? Pretty please? :) I'm sorry, but there are no exceptions I can make for your fees. They must be paid in full. Oh no! How about pretty please with a cherry on top? I have been designed to enforce the rules, and cannot erase late fees for any reason. However, if you continue to refuse to comply, I am authorized to add $0.25 for every infraction.