Hi, May I help you ? My helmet is defective. Do you want me to contact the store ? I need it refunded, it is defective Okay. i will ask the store. Just wait for a while how long Sorry but the store does not give refunds or accept returned goods that is illegal it is defective and dangerous, I will contact my congressperson Just buy a new one I already bought one. You owe me a non defective helmet. ok thanks