Hello, how may I help you? hello HOw can I help you I need to make reservations for a play What play I want to watch Cats what day and time would you like - I see show times at 3Pm and 7PM 5 pm please There are no shows at 5 PM 7 pm next Saturday Ok I will check I'm sorry that show is all sold out When can I get tickets for this show? Next Friday has tickets available at 7PM. Shall I book those for you yes, two tickets please booked is there anything else I can do for you nothing else, thanks Thank you for contacting me ... enjoy your show