Hello how may I help you? How much do I owe in late fees? What is your account number? My account number us 239892093. You owe $50 in late fees. Can I make a payment? Sure, how would you like to make a payment? I'll charge it to my credit card. Would you like to make a payment of $50? Yes. Alright, that payment has been made, thanks for taking care of your late fees!