Hello how may I help you? i got a sketchy looking email and i'd like to ask you about it Sure who is the email from? it's from scams@fakewebsite.com I know that really looks like a legitimate email but they have been tagged as one of the worst websites on the internet for propagating scams it looked really professional but then i noticed the sender's name was a little suspicous Yes they are tricky they try to convince you they are real and then they install malware on your computer do i need to do anything if i only opened the email or am i safe? You should run a virus scan immediately and malware scan ok i will do that right now, thank you so much for the help You are welcome