Hello how may I help you? I would like to know if my policy covers water damage. Great, I can help you with that. Can you tell me your name? Sure. My name is Bill. Thank you, Bill. Can you tell me your policy number? Sure I can it is 1188333333. Great, let me find that information for you. It appears your policy does not cover water damages. Is there anything else I can help you with? No. That was it. Can you please give me the number to an agent. You can contact our agents at 888-555-3293, Monday through Friday 8am to 5pm pacific time. Thanks! I have no more questions. No problem, I hope I was helpful!