Hello how may I help you? I need some help Okay how can I help you today How can I go about changing my terms in my life insurance policy To change the terms of your life insurance policy you will have to set an appointment with your local insurance broker. In the Seattle area that is Tim Cook is that so? Yes. I can set an appointment for you with Tim Cook on June 24 at 3pm. Will that work for you? Yes please. Okay I have set the appointment at the Seattle Central branch of Allstate. Do you need the address? yes i need the address. 1344 NW 1st Street, Seattle, WA. This location is near Seattle University downtown