Hello, how can I help you today? I want to apply for a library membership. Do you live in the same town as the library? No I don't. Can I still get a membership? Yes, but the cost will be $75 monthly as an out-of-town user. Wow, that's a lot of money. Can you reduce the fee? It cannot be lowered from $75 per month. OK, well thanks anyway. Is there anything else I can help you with? No, unless you can help reduce the cost. I can't, sorry. Goodbye