Hello how may I help you? help me check on something Okay sure thing. why haven't i got my order i made 3 months ago? I think your package was lost in transit. oh no! why didn't you guys tell me? We did sent you an email about it. oh i see. can you send me a replacement? Give again your details and the order you made? order # 3838282 name is John Okay We will be updating you anytime. ok thanks