Hello how may I help you? I have an insurance query I can help with that. What would you like to know? How can I change the terms of my life insurance policy In order to change the terms of your insurance. You will need to make an appointment with your insurance broker. Can I set an appointment for you? Sure Okay. What day would you like to set up the appointment? Tomorrow At what time? I see an opening at 3 p.m. and 6 p.m. 3pm Okay you are all set!