Hello how may I help you? yes please need to change the contact Mr. Smith Okay. What do you need to change it to? He just graduated medical school so now he is officially Dr. Smith. Go ahead and change the contact to Dr. Smith to reflect this I changed Mr. Smith to Dr. Smith in your contacts. Alright, can you tell me Dr. Smith's email address for me? Email address for Dr. Smith is mrsmith@mailmailmail.com. Perfect. Do I have a fax number for Dr. Smith? There is no fax number listed for Dr. Smith. Excellent. Thanks for the help with all of this You're welcome!