Hello how may I help you? I have a question about my policy Sure, what would you like to know? If my policy covers water damage, do you need the policy number? Yes, please confirm your policy number for me. 23215 I see that your policy does not cover water damage. Even if it was an act of god? Unfortunately there is no water damage coverage in your policy. Would you like to add it? No thank you I see. Is there anything else I can assist with today?