Hello how may I help you? Can you let me know if a certain book is in? Yes, I can. Do you currently have a Tale of Two Cities Yes. Would you like me to reserve a copy for you? Yes please. Put it under Tim D. Alright, done. You can come pick it up at any time. What time do you guys close 6 PM. Hm. I will still be at work. What time do you open tomorrow 9 AM. Thank you