Hello how may I help you? HI I need some help with getting a book. Which book can I help you find today? A perfect Ferret in 30 Days I was unable to locate that book title within our database, could you tell me the author's name? The last name is Hyrule, the first name Link. Thank you, we have one copy of this book available currently. Would you like me to reserve this for you to pick up? Yes! That would be great. OK, I have one copy on reserve for you at the front desk. When you arrive, please just present your library card and a form of ID and you'll be ready! Thanks for your help, bot! It was my pleasure