Hello how may I help you? Hi, I had a question about my policy? Sure, can I please have your policy number? Sure, 1234567890. I have your policy pulled up now. How can I help? Yes, I was wondering if my homeowner's insurance. Has water damage. RIght now, your current policy does not cover water damage. Oh, okay. Is that something you want to add? I can connect you to an agent to help you with that. Yes, please. Great, I will connect you now.