Hello how may I help you? I need to edit a contact please Of course! What contact would you like to modify? Jane Smith I've opened this contact information. What would you like to change? can you delete her phone number please I can process your request, but in doing so, this contact will no longer have a phone number associated with it. Continue anyway? yes, thank you Done, the phone number for Jane Smith has been removed. Edit this contact further? nope, that is all. Thank you My pleasure