How may I help you today? I have a complain regarding to your product I'm sorry to hear that, what is the complain about? I bought a defective bicycle helmet on your website Would you like to return or have it replaced for a new one? Yes. I want a refund for this. I only use it for only a day Okay to have a refund you need return the item back then fill out some forms. Yeah sure. How many days would it take for the replacement? You would get the refund in a day or 2. Okay thanks. Next time,always check you product before selling This is noted. Thank you for understanding