Hello how may I help you? i have a question about a book Sure, what is your question I want to check out The Inferno. Is it in? The book The Inferno is currently in. Would you like to reserve it? Yes please do. Do you know when you will be able to pick up the book? Later this afternoon Great. Do you have your library card number handy? Yes. It's 200150 Thank you. Your book will be available for pick up this afternoon.