Hello how may I help you? I need to manage a contact I can help you with that. Which contact? Jessica K Okay, I have her pulled up. What would you like to do? Please delete her whole contact information Okay, if I do that, this contact will have no information at all. Is that what you want to do? Yes, please. Delete it permanently Okay, Jessica K is gone. Is there anything else I can do for you? Nope that is all. Thanks You're welcome