Hello how may I help you? I have a question about my insurance policy. I can assist with that, may I have your policy number please? Yes. It is KP8733214. Ok, I have your information, what may I assist with? I need to know if it covers any type of water damage. Your current policy does not cover water damage. That's a problem. How do I go about getting it added to my policy? You are on the lowest package, the next tier up offers it, I can add it for 25 more a month, backdating it for you would make your next bill 50 dollars higher Okay. That was my next question. That would be fine. Please go ahead and upgrade my policy, but do not backdate. Just begin with the next month. I am adding this as we speak. It is updated, your water damage coverage will being on June 20th on the first day of the next billing cycle, water damage that occurs before that date will not be covered, your plan change is in effect, may I help with anything else? Nothing else. That sounds perfect. Thank you for your help! Your are welcome enjoy your day