Hello how may I help you? Hi I have an insurance related question Sure, what is your question? I wanted to know if my current policy covers water damage. What is your policy number? My policy number is #000-0000 Looking over your policy, unfortunately your insurance doesn't cover water damage Oh am I able to add an option for water damage? My basement recently flooded out. Yes, however the new coverage will not cover existing damage Okay, well thanks for helping with my question Glad to be of service