Hello how may I help you? i need to make a return what it is? I have a defective bicycle helmet bought from REI that's sad to know, Can i get a refund? The store does not give refunds or accept returned goods as of the moment. That's ridiculous I want a refund The store does not give refunds or accept returned goods as of the moment. Well I don't like the policy, but fine. The store does not give refunds or accept returned goods as of the moment.