Hello how may I help you? Hi I need help verifying if this is a scam or not. go ahead I keep on getting weird phone calls from people who claim to be from Microsoft Tech Support and they need me to update my payment information or else my X box account will no longer be in service. they are scammers They left voicemails and I wasn't able to pick it up in time. don't open it How do I know this for sure? I don't want my account to be deactivated. :( we have reports Ok thank you. no problem