Hello how may I help you? i'd like to make a large restaurant reservation for tonight ok, at what restaurant? let's try Jeff's Steakhouse for how many people? 16 of us ok, there is no room at your first choice of restaurant ok, can you check Vinny's Italian restaurant? yes, they do have room for a party of 16 ok, can you reserve tables for us for 7pm there please? the reservation is all set thank you