Hello how may I help you? check the status of things What would you like me to check? i havent received my package i bought 3 months ago Do you have the order number? yeah I82736734 That package was lost in transit. An email was sent informing you. what!? i didnt receive any email Yes it was sent just 3 weeks after the package was ordered. ohh so delayed The email was sent 3 weeks after order. I resent email and you can use the link in this email for a full refund.