Hello how may I help you? Hi. My name is Shelley Hicks. i want to renew some books on my account today. My account number is 790322 Did you know you have late fees, missy? How much do I owe in late fees? $175, and librarian-bot is very disappointed in you! Can you pay those on my PayPal account. It;s ShelleyH@aol.com Ok, but please be more mindful in the future. Okay. Can you renew Lord of the Rings, To KIll a Mockingbird, and Hamlet for me for two more weeks? Every online renewal costs 5 cents, is that okay? Yed that is fine. Go ahead and put that on my PayPal account as weel *well Ok, you are all set for today!