Hello how may I help you? I need instructions to open a childproof bottle Sure I can help you with that. Do you have the bottle handy? I don't, unfortunately. Shall I go get it? Yes please go get it. I need some information to assist you. Okay, got it! When you press down on the top of the cap, do you feel it depress a small bit? Yes, I do! Is that supposed to happen? Yes! Press down with your left palm until you feel it depress and then twist your palm counter clockwise. You should hear a "pop" Great! I've done it! Well, we've done it. Thanks bot You're welcome glorious human!