Hello how may I help you? I have a question about my policy ok which policy are you asking about? #458687689 That's my number let me know when you have the info in front of you it looks like you have an account with us but you do not have a health insurance with us Why not? you never signed up for one Oh I think I went through the the process of creating an account but maybe I didn't finished charging it or something? correct. do you want to sign up for one now? No I don't have time right now I'm sorry ok no problem