Hello how may I help you? Can you help me with my health insurance plan? What would you like to know about your health insurance plan? What is my monthly premium? You currently do not have a health insurance plan. What? Your health insurance got cancelled when you missed your premium payment. I don't think that happened. Can I speak to someone about it? Would you like the number to the customer service care line? Yes please. The phone number is 1-800-XXX-XXX1 Ok, thanks!