Hello how may I help you? I need to return a bike helmet. Sure, I can help you with that I bought it from bikehelmets.com. Can I ask what was wrong with the product? It was defective. Ok, sorry to hear that. In your email confirmation, you should have a link to print a return label No problem, how do I return it? Ok, thanks. Print the label, package the helmet, and drop if off at any post office Ok, thanks! That's all I need today. Have a good night