Hello how may I help you? I need help opening a bottle Sure. What kind of bottle do you need help with? A child proof Excedrin bottle Child-proof bottles can be tricky. Are there any directions on the bottle cap itself by chance? Looks like there's an arrow and some words I can't read Alright. Often, the arrows show the direction you need to turn the cap while pushing down on it at the same time. Can you try that? Hold on Yes thst work s That's great. Do you need help with anything else? No Hope you have a great day.