Hello how may I help you? help me with my policy Sure, I can do that. May I ask your name? i am mike went Thank you, Mr. Went. Can you tell me your policy number? yes it is 494993 Great. I have found your policy, what would you like to know? i want to know if it covers water damage? I am sorry, but your policy does not cover water damage. Is there anything else I can help you with today? that is all. thanks Have a great day.