Hello how may I help you? I have an inquiry about a recent order ok what is your inquiry? I want to be able to return a defective bicycle helmet can i have your order number? 5897526 it looks like the store that you bought it from does not accept returns Why, not I have a defective item and I want to return it i am afraid that is their policy What about my money that was used to pay for this item you can still use the item