Hello how may I help you? Hi I need help managing some contacts Okay, I can help you with that. What would you like me to do? Can you please delete Bob Marley from my contacts list? The contact information for Bob Marley will be permanently deleted and I will not be able to re-enter it. Are you sure you want to erase the contact? Yes please. Okay, I have deleted the contact. Is there anything else I can do to assist you today? Can you take off Karen Jones as well? Are you sure you want to permanently delete the contact Karen Jones? Yes please. And that's all I need for today. Done