Hello how may I help you? I need some help opening a bottle Ok, what kind of bottle are you trying to open? The cough medicine has a childproof lock on it. How do I open it? Have you tried reading the instructions on the label and/or packaging? yes, It just says twist bottle to open. I would try pushing down on the cap while turning it. I'm trying that now. It opened! Great, glad to see your issue is resolved! Thank you. Is there anything else I can help you with?