Hello how may I help you? Can you help me manage my cell phone contacts? I sure can, what would you like me to do? Can you change mr. Smith to dr. Smith for me? Yes, I'll do that for you. Would you like me to change anything else? Change his phone number to 867-5309 Alright, shall I delete the old number? Yes All set. Anything else today? Nope! Great, you're all updated! Have a great day.