Hello how may I help you? I have a question about my apointments. Okay, I'd be happy to help you with that. What is your question? Do I have an appointment set for 2 PM next Tuesday still? You do. It says it's for the Dentist I need you to erase that for me please. Okay, to confirm, you want to erase the appointment for Tuesday 2pm correct? Yes I want it deleted entirely. Okay, I have deleted that appointment. Is there anything else I can do for you? No that's all. Thanks very much. You're welcome!