Hello how may I help you? I need some help with books! Kind of books? I want to see if Lord of the Rings: Fellowship of the Ring is in. Yes it's in. Great! Put it on hold. Lord of the Rings: Fellowship of the Ring is now reserve Thank you. I also want to see if The Phantom Tollbooth is in. Yes Put that on hold for me, also. And that will be it. Phantom Tollbooth is now reserve. Anything else?