Hello how may I help you? I want to return a defective bike helmet I'm sorry, returns are not accepted for any reason. The product has a warranty though This store is going out of business, which is why your item was sold on clearance. You will need to return it to the manufacturer. The manufacturer told me to call the store Unfortunately, I cannot authorize a return. Do you have a manager I can talk to? I do, I am providing their contact information now. Thank you for your help You're welcome