Hello how may I help you? I need to return something that doesn't work. We don't accept returns or give refunds The helmet I received from your site didn't come with a chinstrap. All sales are final The receipt says I have 30 days. What happened to that??? You must have Misread it we don't have any kind of return policy all sales are final I'm not going to give my Grandma a strapless Helmet. She always falls off her scooter. Do you have a manager-bot I can speak with? There's no one to talk to no one can give you a refund even the CEO Maybe I can use the helmet as a pot for a plant or something. This is crazy. I'm sorry but those are the rules