Hello how may I help you? I have a question about my account Okay. What about? What are my late fees? Could I have your name and DOB? Can I just give you my account number on my card instead? That works, too. 368866479 I see this acct has 0.9 USD in late fees. Okay can I pay them with my Visa card? The card number is 5898679074256 Okay, what is the CVD?