Hello how may I help you? hello, how may I help you? Hi I would like to know if the policy I own covers any water damage let me pull up your account information, sorry your policy does not cover water damage. My basement had flooded from the strong rains, and I was under the impression that I was covered by water damage. in this case, you should contact your insurance broker directly. do you need the phone number? Yes I would like the phone number the phone number is 1800-456-3433 are there anything i can help with? Okay very good thank you. Not at this time thank you. have a wonderful day.