Hello how may I help you? I need to make some changes to my mobile plan What changes would you like to make to your mobile plan? I'd like to upgrade my plan to free calling 24/7 Okay, I can add that to your current plan. It will be an additional 10.99 per month That will be great. Can we do that now? yes, the change in your plan will be reflected in the next billing cycle. Great! That's all I needed today I am here to help Good to know Thanks You are very welcome! We have some additional plans that are family plans. Are you interested in hearing about them? no, that will be all for today Thanks though Okay, have a great day! you too! and you!