Hello how may I help you? Hi I was wondering if you could help me with something. Sure, what do you need? I need to check the status of my afternoon flight. Ok do you have a flight number? It is AA 109B It looks like it's delayed by 30 minutes ugh! Why the delay? Delay was caused by a huge spider on the plane understandable. I hope they set it free. Thanks for your help! You are welcome