Hello how may I help you? I need to renew a couple books Sure, I can do that. Which books would you like to renew? How To Brew and Complete Joy of Homebrewing Ok. I can renew that for you. There will be a 5 cent per book renewal fee. That is fine with me Ok, I can add that to your current bill of $175. Is that ok? Yikes! That is a lot of money. We keep meticulous records, and that is what you currently owe. Ok. Can I come in to settle that? Yes, we also take credit cards over the phone and PayPal online. Great. I will be in soon. Thanks!