Hello how may I help you? I need some help with my insurance. I can assist with that! What would like help with? What kind of policy do I have on my home owner's insurance? What is your policy number? My policy number would be 666, under Shane McMahon., Okay, one moment while I search your account. Okay, great. Your account is under our Basic Policy, which does not cover water hurricane damages. Thank you very much. I would now like to contact my broker over this issue. Can you give me his contact number? Sure it is 444-555-6666. Thank you very much. No problem! Have a nice day!