Hello how may I help you? Hi, I have a question. Sure, I'd be glad to help Can I change the terms of my life insurance policy? I'm sorry, For something like that you'll have to make an appointment with your insurance broker Ok, but I am allowed to change the policy? That is outside of my abilities, I'm sorry Ok thank you. Is there anything else I could try to help with? No that is it. Thank you. Have a nice night. You too.