Hello how may I help you? I am a library bot. Need some help? Can you tell me what my late fees are? Olay what is your name and account number? Jon Doe 5555555 Okay I see you have quite a few fines on your account. it looks like you owe $800 Wow! That is absurd. I will be going to library today and will pay the fees then, in cash Okay. You can pay that now on credit if you would like to I will be paying in cash It looks like you now owe $800.25 Hmm, that stinks. So I will pay in person, in cash Okay. Hope you can settle your account.