Hello how may I help you? I need help with my insurance. Sure the first thing I need to get started is your policy number AS7778 I want to change my deductible. It's currently 5000 what do you want to change it to? $500 Okay that'll be an extra $112 Is that per month or per year? That's for 6 months OK. Go ahead and make the change. You previously were paying for 6 months in advance so I assumed you wanted the same It's done Yes please