Hello how may I help you? I'm really cold. Can you turn up my heat? tell me your current room temperature I don't know. I just know I'm so cold that I don't want to get off the couch. ok i change it How much did you turn it up? 30 Good? I don't think that's such a great idea. Could you just set it to 78 F? ok sure set it 78 F Thanks for your help. You are welcome