Hello how may I help you? Yes, I was thinking of going to the doctor's, but I had some questions. Sure, what is your account number? Before giving it, do you help with detailing info about my plan? Sure, but I need the account number to view your plan. Okay, I just was making sure. I have this condition and it makes me nervous. My number is 1234567890. I am sorry, it looks like your plan is not currently active. Therefore, you do not have health insurance. Oh. I must have forgotten about paying it. The bills are piling up. Well, do you have my past info? Would you like to re-instate your plan? Yes, I was wondering however how much were my premiums before? It was $250 a month.