Hello how may I help you? I have a question about my policy Sure. Can you tell me your policy number? 3425512 Okay, I have your policy here. What is your question? does it cover water damage? This policy does not cover water damage. can i upgrade it to do so? Yes, it would add a charge of $5 to your monthly bill. Would you like to make that change now? Yes Okay, I've gone ahead and added that coverage for you. Anything else I can do? No