Hello how may I help you? can you help me with my phone contacts? Yes. How can I help you with your phone contacts? i need to make some changes to one of my contacts What contact would you like to make changes to? please change Mr. Smith to Dr. Smith I've found two contacts under "Mr. Smith". Would you like to update Jerry Smith or Tom Smith? Jerry Smith please Okay, I have updated Jerry Smith's contact from Mr. Smith to Dr. Smith. Is there anything else I can help you with? can you also add his email - jsmith@mainhosp.com? Yes, I have updated his email to jsmith@mainhosp.com. Is there anything else I can help you with? no that is all; ! Good bye.