Hello how may I help you? I need to know if I can update my life insurance with my promotion. I can certainly help with that. Can you give me some more information about this promotion? You have my information in your data base. Yes we do! I am just asking for the specific details of your job promotion. Sorry if I misunderstood. I was promoted from computer programmer to IT manager. Sounds like a great promotion! Can you tell me how much the raise in pay will be so we can update your records? $10K annually. Perfect. Are there any changes to your health benefits? From your employer. No changes. Alright! I've gone ahead and noted these changes in your account. An e-mail will be sent if there are any further changes to your premiums after processing. Thanks and have a great day!