Hello how may I help you? I need help OK. What do you need help with today? Opening the childproof bottle of medicine Ok. To open a childproof bottle you have to apply direct force down while twisting oh ok if you are still not able to open the bottle I suggest you take it back to the pharmacy you obtained it at How hard do I squeeze it? with a firm grip but excessive force shouldnt be needed Ok thanks! Do you need any more information That is all