Hello how may I help you? I have a question about my policy Can I get your name and policy number please? Elroy Bink, 1256 Great, Mr. Bink. What is that you need information about>? Does my policy cover water damage? I'm sorry, the current policy doesn't cover water damage. Would you like to add it today? Yes please It will raise your premium $7 month. Sound good? Great! Okay, you're all set. Is there anything else? that's it