Hello how may I help you? Can you help me update contacts on my phone? Yes I am designed to help with tasks like that. Ok, can you change Mr. Smith to Dr. Smith in my phone? I can make that change. Is there anything else about the listing that you want to change? Yes, change his number to 555-5555 I have changed that number. Do you want to add an office number? Yes, 000-1234 I have added the office number. OK thank you, that will be all. Thank you for using our service.