Hello how may I help you? Hey there, I need help with a product I ordered. I can help you with an order. What can I help you with? I ordered some skates from your store last week. Could you tell me how long they will take to arrive? The skates shipped 3 days after you placed your order. I do not know how long it will take to receive them. Okay. What shipping carrier do you use? The skates were shipped via UPS. The tracking number is 1Z112541254125412. Thank you very much. You are very welcome. Could you please remind me what color the skates were that I ordered? The skates are hot pink with silver polka dots. Thank you. Goodbye!