Hello how may I help you? Hey How can I help you today? can you help me remember my passcode Sure, give me all the information you know and I'll try to help you okay thanks my name is Sahara Desrta my email is sahara1239@gmail.com Okay, using the information you provided to come up with a solution... ok thanks Okay, I have sent an password reset link to the phone you have listed on your e-mail account. awesome Is there anything else I can you help you with?