Hello how may I help you? Hi i have some trouble with a basic task as of now. What task do you need help with? My baby is currently sick and i bought a childproof bottle for her medicine. I'm sorry to hear that. What info would you like? I have trouble opening the said bottle to help her take the medicine. You can try run hot water over the lid to loosen it. Okay i'll try it for now but while im working on doing that can you provide any other instruction just in case it won't work? You can wrap the lid with a dish towel or use a rubber glove to get a better grip Okay thanks. You are welcome