Hello how may I help you? Hi, I need some help finding a book. Of course, and what book would that be? I would like to see if your catalogue has a Harry Potter book. Yes, I have it right here on reserve, what action would you like to takeV Could you put this one on hold for me till this Monday? Unfortunately, I dont believe I am equipped to do that for you. Would you like to purchase it instead? How much is it> Sorry, I have it right here, but I am not equipped to give you that information. Would you like to purchase it? Since I dont know the price, no. Fair. I wasnt equipped to sell you the book either.