Hello how may I help you? Hello, I have a question about my account I am here to help with your account. What can I do for you? How much in late fees do I owe? You currently owe 50 cents in late fees. Okay, can I pay that debt now? Yes, you can pay by credit card or just pay the next time you come in. Great. I'll pay by credit card. You can use the card I have on file, thanks Okay, your debt has been paid! Thanks! You're welcome