Hello how may I help you? How's the book? Sure I can pull that up just give me your account number Is it in now? I need your account number to pull up your Reserves The book I wanted to borrow? I still need your account number Okay. 32757675 The book you reserved A Confederacy of Dunces is in now That's it. Thanks Sure thing come by and pick it up in three days or it will go out of Reserve Sure