Hello how may I help you? i want to find out how much i have in late fees Ok, can I have your account number? my account number is 123456 I've found your account, and it looks like you have $12.55 in late fees. what are my options for paying that off? You can pay online via credit or debit card, or you can pay in person with credit, debit, or cash. i'd like to use my american express card to pay it off Alright, if you enter your account through our main site, you can submit your card information to pay off your fees. ok great i will do that, thank you! No problem. Let me know if there's anything else I can help you with.