Hello how may I help you? I need some help with my contacts please I can help you with that. What would you like me to do? I need to add a new contact for Marge Simpson You have a Marge Simpson listed in your contacts, is this the same person? I already have her listed? I didn't think I did? Can you verify the phone number with her? The number you have is 867-5309 Okay, that's her. Can you add an email address. I don't believe I had one listed for her I can do that. What is Marge's email? it's Marge@fake.com Contact has been updated, have a great day Thanks for your help!