Hello how may I help you? I'm looking to see if you have a book in? Okay. Which book? Othello is the name of the book Unfortunately, that book is on loan. You might try an online copy. Hm. Okay, how would I get the online copy? Try performing a search with a search engine. Okay, that will work I guess I hope so! Anything else? No, thats all Great. Have a nice day.