Hello how may I help you? I need help! What can I help you with? I'm afraid someone has hacked my bank account and got into my money. I see. Could you provide your member number? 34788 Thank you. It looks like there was a recent charge of $10,000 from your savings account. Did you make that transaction? Oh no, please ensure me that nothing like that has happened! I'm afraid that someone did get into your bank account. You can reverse the charge, but you would have to call our customer support. Ok I will. Is there anything else I can help you with today?