Hello how may I help you? Can you check how much I owe in late fees on my account? Yes. You owe 65 dollars in late fees. Can I pay those off in cash right now? Sorry, we do not accept cash only credit. How is that possible, are you kidding me!? Sorry it is out policy. I'll never get my late fees cleared, you'll never get my business again! I will have to increase your fee 25 cents for getting belligerent. I'm writing a terrible review! I don't even care! Your policies are ridiculous, goodbye! I will have to increase your fee another 25 cents.