Hello how may I help you? I have a question about my insurance policy I am an insurance bot! How can I help you What's my health insurance premium? Certainly, let me check on that. What is your account number 2566855533 Great, one moment. Hm. I cannot find that policy. Are you sure the number is correct? Yeah It appears that you do not currently have a health insurance plan Expired I guess? I think maybe I forgot to pay the bill That could be a reason. Will that be all today? Yep