Hello how may I help you? I need some help. I can help. How can I assist you? I have a bottle of medicine that I can't open. Is the medicine over the counter or prescription? Prescription Prescription bottles can be opened by pressing down on the lid and then twisting counter-clockwise. Counterclockwise? You will turn the lid to the left which looks like the opposite of a clock turning. OK I will try that, thank you Did this work for you? yes