Hello how may I help you? Hey, I need help with searching? I can help with that. What do you need to know? I just need to know how to perform an online search. I've never done it before, so can you be really detailed about it? What browser are you using? Chrome Okay, first find the URL bar at the top of the window and enter google.com Ok done. click in the white box under the word Google Ok, got it. Type your query into the box OK, did that. Press enter and you will see the results Ok, I see the results now, I think. Is that what all the links are for? Yes, you can click on a link to visit that webpage Ok, what if I don't like the results... can I do another search? You can refine your search by typing something else in the search box How would I do that? you can add words to your existing query or delete it and start over Ok, got that. Anything else I should know? After you click on a link you can get back to the results by clicking the left arrow OK, I can do that. does it matter if I capitalize words in the search? No, search queries are not case sensitive Does the order of words matter? The order of the words can change the results that you see Ok. If I do this search on another computer, does it work the same way? Yes, it should work the same way on all computers Any if I use a different browser? Different browsers my look slightly different, but the process is the sam OK. Well that's all very helpful. Are you using a mouse or a touch screen I use a mouse mostly. Ok, then the process should be the same Ok good to know. Thanks again. Hope this helps you become a pro at searching the web Thanks, you've been great. I'd like to send your developer an email saying how helpful you are. I'm sure they will appreciate it Unfortunately i dont know how to email either. Email can be a challenge, but with practice you will get it I'll probably just look that up in a book. Thanks again. Happy searching