Hello how may I help you? Is The Grapes of Wrath in? Yes it is. Would you like to have it reserved at the front desk? Yes please. I'll pick it up tomorrow. What is your name? George Clinton. Okay. Can I also get a phone number Mr. Clinton? Yes, 784-9292. Okay. We will hold it for three days. After that, it goes back on the shelf. Ok, thank you! You are welcome.