Hello how may I help you? I have a question about my insurance Okay Can i have your policy number please? 4525995 It appears that there is no policy assigned to that t=number *number Are you sure, can you please check again/ What is your name? Jenny Hunt Okay Ms. Hunt it appears that your health insurance has been cancelled due to nonpayment I just made a payment two weeks ago It hasn't made into our system. You need to call Jim Wolf at 653-888-2222 and discuss your options. Ok thank you