Hello how may I help you? I have a question about a package I ordered Sure, I can help. What is the problem? I want to know why I have not received itt Okay, can you provide me your name and tracking information Wanda Doobie tracking number 45678 Okay thanks for the information. Hold on for sec, let me check Ok Unfortunately, your package was lost in transit. We sent you a email about it last week. I see. I will check my inbox Do you see our email Yes