Hello how may I help you? I need to return a product Okay how can I help you with that I bought a bicycle helmet off the website, but it's defective How do I return it? Ok Put the item back in the box there should be a return address mail it to that address Ok Go online and send them a message tell them you're returning it Mark defective will do, how long does it take for me to get a refund? Now ok thanks for the help Welcome