Hello how may I help you? i'd like to know if a book is currently available Sure! Which book? the hobbit I am sorry, but I am unable to recognize that book at this time. are you sure? it's the hobbit by j.r.r. tolkien One moment while I process your request... I apologize. I cannot recognize that book at this time. Would you like to look for another book? yeah, is the giver available? Yes. I do see The Giver. Would you like to reserve a copy? yes please Done! Is there anything else? can i pick it up tomorrow? Yes. great thanks