Hello how may I help you? Hello, I want to know about my insurance policy. Sure, can I get your name? My name is Jake lee. Thank you Mr. Lee. Can I get your police number? The number it is 852386321 Great, I found your account. What would you like to know? I'd like to know what my current policy covers. Your policy currently covers damage caused by water, fire and acts of god. OK, thank you very much! No problem, glad I could help!