Hello how may I help you? I need to pay my late fines. I see that you owe $20.25, would you like to pay that with credit card? I'd like to pay in cash. When I asked if you'd like to pay with credit card it seems like I was giving you an option , but I'm not! We only accept credit card Well I'm not paying with a credit card, I'm only paying cash. Well next time you want to pay it is now going to be $20.50 for your belligerent attitude . One-quarter has been added to your fine. I don't understand why you're being so nasty. I'm not nasty I'm just trying to get my money You'll get your money...in cash. Yes I will get $20.75 now