Hello how may I help you? Hi! How may I help? I would like to change one of my appointments. Sure. Any specific appointments you want changed? Yes, I actually want to completely delete the appointment for next Tuesday at 2. Okay. You want to erase your Tuesday appointment at 2 PM. Is this correct? Indeed it is. Are you sure? This cannot be undone. Yes,  the torpedoes, full speed ahead. Confirmed. Erased Tuesday appointment at 2 PM. Thanks. You're Welcome!