Hello how may I help you? i'd like to check the status of my hotel reservation Sure thing, what was your trip booking number? 5674 Great! I've found your booking for The W in Washington DC for Friday, June 22nd. Does this sound correct? yeah that's the one, just wanted to make sure my reservation was still there The status of your reservation is: Confirmed. Your hotel is booked, and your room will be available when you arrive! perfect, thanks so much No problem! Is there any other reservation you'd like me to check the status of? that's it for now Alright, I'm available if you need me in the future