Hello how may I help you? I would like to do a transfer in my account please Okay. I need to put the money from my checking account into my savings account Could I please have your name, dob, and last four numbers of your ssn. Is all that information really necessary? I can give you my account number For security purposes, we require it. I'm not sure I'm comfortable with that It is just the same when a you talk to a representative over the phone. They ask the same. I think I'll just go into the bank. Thanks anyways ok