Hello how may I help you? I would like to renew some of my books Okay, how many books would you like to renew? Two There is a 5 cent charge per renewal. Is this okay? Yes that's fine It seems you already owe 175 dollars in late fees. Does this sound correct? No It is what the system shows. You will have to pay before you can renew anymore books. Okay here's a bitcoin. Okay, thanks. no problem