Hello how may I help you? HI bot can you help me? I can try what's your problem I need you to look up my insurance policy for me please Account number please Blue cross #6382229 Your account has been found what would you like to know I had water damage in my basement, what does my policy cover? Your policy currently covers any active guy such as fire water tornado hurricane damage Okay and how much and what's my deductible Your deductible is currently set at $2,000