Hello how may I help you? Can you tell me how much I owe in fees? Sure just give me your account number 789632 You owe $61 in late fees Wow that much. Okay. can i pay it now? Yes we take Visa and MasterCard Put it on my Visa card on file please Okay I charge that to your Visa card. Your account is clear and you can take out as many books as you want now. Is there anything else? Can I set up an auto payment so the fees are automatically paid Yes on the same Visa card correct? yes. thanks Done