Hello how may I help you? i'd like to buy a bicycle helmet from your online store Sure, I can help you purchase a bicycle helmet. Which helmet are you interested in purchasing? i'd like the purple elite model Please clarify which size you would like to order. i'd like the medium please To confirm, you would like to order the Purple Elite Bicycle helmet in a medium. yes that's the one Your order has been placed. thank you very much You should have your helmet by the end of this week. Goodbye