Hello how may I help you? I would like help managing my contacts Yes. I would like to add a new contact What contact name? John Smith Oh! sorry but it already save in your contact. Do you want to change it? Are you sure I have John Smith saved. Phone number 555-123, address is 123 Main Street. Birthday is 5/4/79. Zodiac sign is Taurus. Favorite food is lasagna. I have that saved already? Yes there is already a contact by that name. Oh well, never mind then Thank you for your understanding.