Hello how may I help you? I ordered a package three months ago and am wondering why I haven't received it yet? OK, do you have the tracking number of the Order number or the retailer where you purchased it? Tracking number is 237872873278112891781 OK one moment please . . . Okay. (USPS) The package shows that it was lost in transit. An e-mail was reported to have been sent to the user already. For customer service our toll-free number is 555-2321. I never received the email. I am sorry. We also advise that you please check your spam and other non-priority folders for USPS. Okay, I will do that. Would you like to make a phone call to USPS' toll-free customer service to speak to a representative?