Hello how may I help you? Hello, can you help me with my insurance policy? I can help you with your policy. What is your policy number? My policy number is 638572956 The policy number is invalid. Would you like to contact an agent to begin a health insurance plan? Hmm, maybe my policy number is 638675876 That policy number is also invalid. Alright, sure. What's the number for the agent? You may contact an agent at 1-800-555-5555 Alright, thank you for your help! Have a good day. Thank you. I will be here if you need further assistance. I said good day!!