Hello how may I help you? How may I help you? i need some help opening a childproof bottle of medicine. can you tell me how? Place the container on a flat surface. Check the label to determine what type of child-proofing is on the container. it has arrows on the cap that look like i'm supposed to turn both ways. You could lift the cap. Or you can twist both ways when i turn either direction it just turns endlessly. You need to press first then lift the cap pushing down and then turning worked! thanks! Your welcome. Is there anything you would like to ask? nope that was it Good. Have a great day