Hello how may I help you? I bought a bicycle helmet and it ended up being defective. I would like to return it. Ok, can I have the order number? 127837812 Ok, that store does not allow returns. But It came defective and not my fault, so I would like to return it and get a refund. They don't allow that, I'm sorry. That is ridiculous! This is their defective product. I demand they let me return it and get a refund! I can give you their customer service number. Please do. Ok, sending.