Hello how may I help you? Can you help me with a basic task? Yes I can help you with a basic task. How do I open a childproof bottle of medicine? There are a number of different types of childproof caps. Can you try to describe the cap to me? It's a white cap with some arrows pointed clockwise and down. Does that cap just spin if you try to turn it? Yes, that is correct It sounds as though you have to press down on the cap and then turn it while continuing to press it down. Oh okay, I was finally able to open it, thank you! I'm happy to, going thru the procedures of all the styles can be a daunting task, but's it's for the safety of the children.