Hello how may I help you? hello. i am your client and i my house got flooded. does my insurance cover water damage? Could you verify your policy number for me? sure. my id number is 324567. thank you. My records show that your policy does not cover water damage. do you have any other plans that cover that? We can add water damage insurance right now if you'd like. how much would that cost? That would add an extra $14 per month. that sounds good. i would like to add that to my current plan Sure thing, I'll add that for you. thank you!