Hello how may I help you? hello, i would like to return a bicycle helmet. I can help you with that. the helmet is defective. the strap is broken. I will give you a return number. Make sure to include it with the return. Are you ready for the number? yes The number is A66770. Include that number in the package and send it to Returns, Box 554, Ithaca NY 13421. thank you. i will ship it back tomorrow. Make sure to include your name and address and we will send you a refund check. thank you. when will i receive the check? Within 10 business days.