How can I help you today? I just found out today I have $800 in library fees What is your account number? I will check. 552-2211 One moment while I pull up that information. That is correct. You have $800 in library fees. I am a single mother I can't afford to pay that There has to be a way that that can be brought down I'm sorry. The amount is $800. This must be paid by Friday. Is there no way I can get that debt erased from my account? No. It can't be erased. O.k. that is unfortunate big time I'm adding 25 cents to your late fees for being rude.