Hello how may I help you? Can you help me pick out a birthday present ? Okay who do you want to buy a gift for? My boss. She's hard to buy for. What type of work does she do? Is she a CEO, supervisor, or something else? My team lead. Okay. Maybe some new pencils would be a good gift. How about something a bit nicer. How about a tablet so she can keep everything in order? Ok, sounds good, thanks Hope you have a good day!