Hello how may I help you? Hi how can i be of assistance? I want to ask about my data usage\ sure, can i get your name and account number please? my account number will do 143-4437-786 unfortunately that part of our system is down but you 10 gb of data included in your plan how much is left for this month ? please call us back tomorrow when our system is fixed and i'll be able to tell you your data usage oh okay , im sorry have a great day!