Hello how may I help you? I would like to know if I have any books checked out Sure I can check that for you. May I have your account number please? My account number is 222392 I see that you currently have The Giver checked out. It's due back on Monday, June 25th. Okay can I renew the Giver for 2 more weeks? Sure, I can do that for you. The Giver will be due back on Monday, July 9th. Thanks. Can you also see if the Complete Works of Shakespeare is available? The Complete Works of Shakespeare is currently out. It should be back Friday, June 22nd. Okay can you reserve that for me when it comes in? Sure, I'll reserve it for you for 2 weeks when it gets returned. Thank you