Hello how may I help you? I need help with reservations Sure what restraunt would you like to make reservations at? Would I be able to make reservations to Spago? Fancy, I can do that for you Can you make a reservation for 16? What day and time would you like? Friday at 8pm One moment please Unfortunately they only have room for 10 that night, would Saturday work they could fit your whole party in then Saturday works Great, have a nice evening