Hello how may I help you? Can you check the status of my package I ordered 3 months ago Yes I can. What is the tracking n umber? number 99876 It appears that package was lost in transit. You were sent an email 2 months ago informing you. That is unfortunate The email should have the information that you need to get a refund or replacement. Okay thanks Can I help you with anything else? Is there a way to find it? I'm afraid not. Can I help you with anything else? No that's all thanks