Hello how may I help you? can you tell me if the jungle book is in I can certainly see if that book is in for you. Hm, yep, it is. Would you like me to place a hold on that for you? yes please All right. I've done that. It will remain on hold for seven days. thanks ill come pick it up Is there anything else I can help you with today? that is al Great, have a good one! you too goodbye Bye now.