Hello how may I help you? making orders You want help about making orders. Got it. What would you like to know? returning defective bicycle helmet Okay, returns. What store is this for? sporting goods A sporting goods store. Okay. I see several different sporting goods stores listed. Which one did you purchase this from? wal mart Returns for Walmart. I'm sorry but it says that they do not give refunds or accept returned goods. WHY I'm sorry. I don't have a reason listed. You would have to contact them directly for that information.