Hello how may I help you? Can you tell me what my current policy covers? can i have your policy number? 12345678 it looks like your policy covers fire, water, and acts of god Great. If I need to change that in the future, will I be able to do so? yes you can ask me if you want to change Is there a number that I can call to do this? you can also call our agent at 555 3933 Thanks for your help! no problem