Hello how may I help you? i think i have been scammed Maybe I can help. What happened? i sent my money and information already but the item didnt come hey I'm sorry. I am not equipped to help with that. May I assist with any insurance queries? yes about my insurance company Sure! What would you like to know? about scammers Checking. We don't have any current alerts for scams at this time. so what happened with my account? i think its been scammed hey Your account shows it is still active and paid in full. If you feel there is a potential problem with a scam please contact our 24 hour hotline. okay