Hello how may I help you? I'd like to make a return OK. Happy to help. I'll go through the process for you. I bought a helmet and it arrived broken, where should I send it? First put your item back in the box. Then either send it back to the sender or bring it to the store in person. They will be happy to give you a refund or replacement will I need the credit card I used if I return to the store? If a credit card was used you will be given a gift card equal to the amount you spent on the helmet. thanks You're welcome! Anything else I can help you with? thanks, that's it Okay. Goodbye