Hello how may I help you? help me with a contact I can definitely help you with a contact! What do you need me to do? look up my contact for John OK, I see one John in your contacts. change his name to Jim All right, John is now Jim. Can I help you with anything else? yes change his hair color to brown There's not a field for that, but I can add a note on that. ok please do Done! Anything else I can help you with today? no