Hello how may I help you? help me with an order Surely. What would you like to order? i have a coupon for a coffee mug Which coffee mug are you ordering? the brown one And what was the coupon code? it is LMEM39 I'm sorry, that coupon code is only valid for the Green Mug! oh no. do you have a coupon for the brown one? I'm sorry, we do not have one right now drats