Hello how may I help you? Can you help me check something? Sure thing. What do you need from ShipBot today? I ordered something from amazon three months ago and never received it I can defnitely check that for you. Give me a moment to check for your Amazon package. Thanks! Uh-oh. Looks like it was lost in transit. We did send you an e-mail informing you about this on the 12th Ah, was I refunded for this purchase then? Packages can sometimes show up after a short delay. A refund can be issued by a customer representative if you have not received the package in a timely manner. Hope this helps. I will pursue Amazon for further info regarding this package then. Thanks for the help bot! Have a wonderful day and thanks for using Shipbot!