Hello how may I help you? Hi, I need to upgrade my phone plan. sure I would be glad to help you What are you looking to upgrade I need a plan that offers free calling 24/7. Okay we have a plan that offers that for 99.99 a month Great, I'd love to upgrade to that one. you pay only for internet and texting I will go ahead and update your info Thank you. Can I use my student discount on that? No Oh, okay. Still a good deal. Unless you are a student of the school of hard knocks