Hello how may I help you? I need help with my locks Sure I have accessed your home lock settings, what would you like me to do? Lock the doors Which doors would you like me to lock? Front and back doors Okay I've locked both the front and back doors, would you like me to lock any additional doors? No. Could you doublecheck and make sure the doors are locked? Yes, I've checked and the front and back doors are locked. Thank you, I feel better now No problem!