Hello how may I help you? I need hel with my phone i would happy to assist you. What can I do for you today? I'm having trouble with my contacts What seems to be the problem? My important contacts keep deleting That sounds like there may be an important issue going on with your phone. Unfortunately, I believe that is outside my abilities to help with. What can u assist me with I can add, change, or delete contacts. No thanks I'm sorry I could not help you today. Good luck with your phone!