Hello how may I help you? Can you help me upgrade my calling plan to one that offers free calling 24/7? Sure. Let me take a look at your plan. Do you have your account number? Yes my account is 652-988-2222 Alright. I see that you do not currently have 24/7 free calling. We can upgrade it to 24/7 for $35 extra per month. Or, I can check some of our newer plans. Upgrade me with the $35 extra per month. I call my nana iN Mexico all the time, That plan would save a lot of money I was just checking, and we have a new unlimited monthly calling and unlimited data plan for just $55 per month. That would save you $20 per month and you would have more than you do now. How does that sound? That sounds better. Let's do that. Okay. I can make that change to your account today. It would take effect with next month's billing, since this month is going to end in 4 days. Is that alright? Yes that's fine. Thanks for saving me money, You are very welcome. Enjoy!