Hello how may I help you? I have a question about company policy What company's policies do you want to know more about? Best Buy Okay what policy at Best Buy do you want to know more about? I would like to know about the return policy Best Buy has a 30 day return policy. Things like software can only be return if unopened Ok so I can return my tv I bought last week? Sure a Tv can be returned. There is a 15% restocking fee unless it's replaced with another TV Ok thank you You're welcome