Hello how may I help you? Can you check my account What is your account number? 979735345 my fees are showing a large amount You owe a balance of 550. I feel that this is wrong! Please recheck and remove I have double checked and everything seems to be in order. I want the debt erased I feel this is wrong You didn't return a book for 6 years. What I will stop buy and check on this See you soon.