Hello how may I help you? Hi! I need help with my mobile plan. I can help with that. How can I help you? Can you help me upgrade my plan? I can upgrade your plan. Can you give me your phone number so I can look up your account? Sure. It's 451-2465 Thank you. I pulled it up. Is there a certain plan that you have in mind? Yes. It's the plan with free calls 24/7 Sure. It's called the Forever Unlimited Plan. It is $80 dollars a month and will allow unlimited calls. Does this sound okay to you? Yes. Great! I went ahead and upgraded you plan.