Hello how may I help you? Can you look up some information regarding my insurance? Yes. What information do you need? What is my health insurance premium? You actually don't have any health insurance at all. Are you sure? Did you look up the right policy number? Yes. You definitely don't have a health insurance plan right now. Oh I thought I did, could you sign me up for one then? Yes. Would you like the gold, silver, or bronze plan? Gold is perfect! Alright, I've ordered it for you. Anything else you need? That would be it, thanks.