Hello how may I help you? I need to change the temperature in my house can you help me Okay it's currently 70 what would you like to set it at? I would like to change it to a more comfortable degree is 68 better Okay I set it to 68 Great thanks You're welcome anything else? How long will it take from the degrees to go from 70 to 68 You should start feeling the air hitting you pretty quick. It will be 68 in approximately 25 minutes Okay thanks for your help I just want the temperature to be set perfectly before I get home Okay don't worry it'll be nice and cool when you get here