Hello how may I help you? Hi, banking help please. Sure thing. What do you need? Need to transfer from checking into savings. How much would you like to transfer? I'd like to transfer $0.02 please. There is a $5.00 minimum on transfers Hmm. They let me do it before? Is that a new policy? New policy as of May 21st Oh ok. I'd like to close my accounts then. Thanks. Are you certain? To reopen you will have to visit a branch in person Yes. Confirm account closure.