Hello how may I help you? hi Thanks for contacting insurance chat. How can I help you today? i want to know something Alright, I can help with that. What do you need to know? how can i change my terms on life insurance policy? Unfortunately, to answer that question you will have to make an appointment with your insurance broker. yes and then? Do you want me to make an appointment for you for tommorow at 2PM? yes please Alright! Your appointment has been set for 2 PM tomorrow. Have a great day!