Hello how may I help you? I have a question about my late fees. I can help you with your late fees? What do you need to do? I would like to pay my outstanding balance. Alright. Your balance is $800 and can be paid online or in person. I would like to pay my fees in cash. Sorry but we only accept late fees to be paid in credit, not cash. But I can shove the cash in this slot in my computer so you get it. That doesn't make any sense. Your late fee has now increased to $800.25. You don't make any sense! Excuse me? Your late fees now total to $800.50