Hello how may I help you? I missed my bus tonight. Can you help me? Can you give me the details of where you are right now? I am at pacific station,. I missed bus 58 The next bus will be there in half an hour Okay So the next bus will be at 5:30pm Yes Anything else I can do for you? Is there another bus i can take to the downtown area? If you walk 4 blocks to the north there is one leaving on the corner of 5th and Madison in 20 minutes Okay. I'll head that way, Thanks You're welcome!