Hello how may I help you? I'm having trouble opening a childproof bottle of medicine. Have you checked for instructions on the cap and/or label? The instruction label fell off Try squeezing the cap while turning. Okay I have tried it, but I can't get a grip on it. Try grabbing a thin cloth or towel and placing it over the cap before gripping it. Okay I used a cloth and got it open. Thanks BottleBot! Is there anything else I can help you with? No thanks Have a wonderful day!