Hello how may I help you? I want to add a contact for Joe Smith ok. Your list already has a Joe Smith. Would you still like to add another Joe Smith? Yes, call him Joe Smith Jr. Ok. I have created the contact. Would you like to add a phone number? His phone number is 555-7676 ok. Would you like to add a physical address 41 Grandview Ave Springfield USA ok. Would you like to add an email address joesmith@yahoo.net ok. Would you like to add a job title or note? That's all thank you Ok. Have a good day