Hello how may I help you? I need to change a setting on my phone. Sure, I can help you. What setting would you like to change Can you set my phone to vibrate? Yes, would you like vibrate only or vibrate and ringtone? Just vibrate. Great. I have changed your phone settings to Vibrate only. Will I still be able to hear my wake up alarm? Yes, your phone ringer is separate from your alarm ringer. ok. great thanks. No problem!