Hello how may I help you? i am looking for someone in my contacts and cannot find them Sure, what's the person's name? Mark Sloan You don't have a contact with that name but you have a similar contact that might be correct. Are you looking for Marcus Sloan? yes that is it!! Shall I fetch his contact information for you? what is his number? Marcus Sloan: 253-123-4567 and email adress? address? msloan@madeup.com thanks!