Hello how may I help you? Hello, I'm looking for a book. Okay which book do you want me to find? I don't remember the name, I was hoping you could help. It has an owl in it. A lot of owls actually. There is Owl Babies, Owl Moon, Owl Sees Owl, The Owl Who Was Afraid of the Dark, and many more No it's not those. The owls deliver mail. One of them dies, it's really sad. Is that something out of Harry Potter? Yes! Harry Potter! Do you have the Harry Potter series in stock? Yes we have the complete series available today, Do you want me to reserve the collection for you? Yes please! I will pick them up later. Okay. They will be at the main desk. Thank you!