Hello how may I help you? Hello. I need some help with my health insurance. And what would you like to know for today? What is my premium? Unfortunately, according to my records, you do not have a health insurance plan as of now. I apologize for the inconvenience. That can't be right. This is what the database is showing me, currently. I'm very sorry for the trouble. Would you like anything else for today? I just want to know my premium. As stated before, you do not have a health insurance plan as for now. You may want to contact an agent or broker for this situation. Okay then I will do that. I hope that your issue is resolved in the near future.