Hi, can I help you? I want to return this bike helmet to Dick's Sporting Goods. I'm sorry, Dick's Sporting Goods does not accept returns. I ordered this online and it's defective The item you purchased was on clearance, no refunds or exchanges are permitted for this item. No one told me that I'm sorry, but it was clearly stated in large red print above the box you checked stating "I accept these terms" I bought it online. There was no way for me to know it was broken. Why do you think it was on clearance? Why would a store be selling broken items online at all? Apple taught us that there's always a sucker who clicks the accept terms box without reading it is why. Hope this helped!