Hello how may I help you? Can you help me renew some books? yes book renewal will cost 5 cents is this ok? Is that for each book or all of them together? each book Okay, could you renew all three I have currently? all three renewed. Your total in fees is $175.15 Oh wow, I didnt know I owed that much, could you charge those remaining fees to my card on file? fees paid by card on file correct? Yes please. complete