Hello how may I help you? Yes, can you help me with some books I have checked out? What is that book? I have some books checked out and I need them renewed. Can you tell me which books are almost due? There is a 5 cent charge per online renewal. That's fine, I'll pay that. I just need to know what books I have that need to be renewed? Rumble in the Jungle and Gone with the Wind. You currently owe 175 dollars in late fees. Well can you still renew those for me? I'll pay the fines later. Sure I can. Thank you. Glad to help you.