Hello how may I help you? I need some help regarding some library books I can help you! What do you want to know? How many books do I have due for next week? It looks like you have two that are due back next week. Can you please renew those books for me? No problem. That will be a total of 10 cents, 5 cents per book. I also see here that you currently owe 175 dollars in late fees. Would you like to pay that now? Yes Okay. Will you be using your card on file? Yes Got it! You are all paid up. Thank you You are very welcome.