Hello how may I help you? Can you help me return a defective bicycle helmet? No problem. Would you like me to begin processing your return? Yes. I bought it for about $50 on a Amazon. Okay. We will be sending you a pre-addressed box within the next few days. You can put the helmet in the box as is, and mail it to the address. Once received, we will return the money to your account. Thanks. When will I get my refund? As soon as we receive the defective item. Great. Anything else I can help you with? That's all for now. Thanks for your help. You're welcome!