Hello how may I help you? i need help with something Yes, I am a librarian bot, how may I be of assistance to you? are you familiar with library? Yes, I catalogue many items of literature, what do you need to know more about? can you check my account? Okay. It looks like you have 2 books overdue. They're expiration date was 2 weeks ago. what's the late fee The total late fee is $10.00 thanks You're welcome.