Hello how may I help you? I'd like to edit a contact Which contact do you want to edit? Edit the contact named Sheila How do you want me to edit Sheila's contact? Delete the phone number associated with that account contact If I do that, there will not be any number associated with Sheila. Is that okay? Yes, that will be perfect Okay, I have made those changes for you. ANything else? No, thats all thanks Take care