Hello how may I help you? Can you confirm that my late fee is correct? Yeah you owe $69. That's better compared to the $800 the system told me I owed. I don't think I owe anything. You owe $69. How would you like to pay? I don't wish to pay. One day it's $800, the next it's $69. Obviously there is a mistake. Can I get that ersed? erased I'm sorry, but no. How would you like to pay your $69 fee? Can you check on how I can get this mistake removed from my account? It is not a mistake. How would you like to pay your $69 late fee? Please give me the number to customer support. I am customer support. How would you like to pay your $69 late fee?