Hello how may I help you? Hello, I need help with my mobile service. I can help with that. What would you like me to do? I need to see about upgrading my account Okay. What plan would you like to upgrade to? I need a plan that offers free calling 24/7 Okay. Can you please provide your account number or phone number? My phone number is 454-564-4674 The upgrade requires a one time charge of $29. The new monthly cost for the 24/7 free calling is going to be $100 a month. Okay great, I think I will hold off on that for now. Thank you for the help. You are welcome.