Hello how may I help you? I need you to change an appointment for me Do you want to edit the time? No, I want to erase an appointment please Are you sure? Yes, I changed my mind. I don't want to see my mother in law. The one I need deleted or erased is for next Tuesday at 2:00 This will be permanent. Are you really sure? Yes, please. Erase that woman and our meeting from my phone Appointment has been erased. You are a life saver. Thanks Anytime.