Hello how may I help you? I need to return a bike helmet Did you order it from our website? yes I did. Unfortunately, we do not accept any returns per company policy. Thats crazy. everyone takes returns. It is just our policy and is displayed in our terms on our website. but it came broken out of the box. Unfortunately, all sales are final. What a terrible service. Thank you for your feedback. Anything else I can do for you today? that is all.