Hello how may I help you? i want to return a defective helmet Okay. Which store would you like to return it to? from the one i bought it from That is not specific. I need to know which store it will be returned to. johns broken helemts Unfortunately, they do not accept refunds at this time. are you sure Yes. This is per company policy for no items are accepted as returns. I apologize for the inconvenience. delete that website from my life This request cannot be done. I apologize.