Hello how may I help you? I have an alarm set that I need help with. Sure. What alarm would you like help with? Can you pull up the 10:30 alarm? Of course what can I change it to? Can you change it from "Walk Dog" to "Feed Cat"? Sure would you like that change applied to all your alarms this week? No, just the 10:30 alarm. I have changed that contact Thanks, you're the best! Anything else I can help you with? No thanks