Hello how may I help you? Can you pull up my insurance policy for me? I can help with insurance. What is your policy number? My policy number is 38492734 I have your account pulled up. How can I help you/ It's not my car insurance, it's home insurance by the way. I am seeing Home Insurance policy. What would you like to know? Does my policy cover water damage? The policy does not cover water damage. Not even flooding? Flood damage is not covered under your current policy.