Hello how may I help you? Can you help me with a catalog search I can indeed. What are you looking for? I'm looking for Harry Potter and the Goblet of Fire. You guys have it? We do, but it is currently loaned out until Monday That's unfortunate. Would I be able to reserve it when you guys get it back? You certainly can, but in the meantime if you'd rather we have online copies we can loan out I'd rather just hold out for the physical copy if possible. I like physical books better Ok. I have resered it for you and you will be notified when it is returned on Monday Great! Thanks for the help No problem!