Hello how may I help you? I got a junk item. I'm sorry that you are unsatisfied with your item. Please decribe theproblem The bike helmet doesn't fit right. Doesn't seem made for humans. It is quite unfortunate that your bike helmet does not fit right. Send me an RMA. I regret to inform you that our store does not provide refunds or accept returns. Then put the manager on. I can connect you with a manager I'm not going to let you get away with it this time. Have a nice day