Hello how may I help you? Can you help me with insurance issues? I can certainly help with that. Which insurance plan are you needing help with? I am looking at life insurance. How much am I insured for? What is the name of your life insurance? Aviva. I checked Aviva and you are insured for 750 thousand dollars. Ok, can I increase that to a million? Yes you may, should I use the credit card on file? Yes, please. Done!