Hello how may I help you? I need some insurance help. Sure. For security purposes, could I please have your name, policy number, and las four digits of your ssn. Name: Lars Sullivan, policy number: 666, SS number: 6666 Thank you, Mr. Sullivan. I see you have bundled insurance with us. Which one are you calling about today? I want to know how much I'm currently insured for. For which insurance plan? For my homeowner's insurance. Yes, our records indicate you are covered for 250,000 USD in the event of a natural disaster, excluding flooding, and arson. Thank you very much for the information! The wife is thrilled. Happy to help. Is there anything else?