Hello how may I help you? i have a question about my policy Yeah, I would love to help, I just need your name and policy number. does my policy cover water damage? Lilli Smith policy number 1092837465 I have it pulled up, Ms. Smith, and it appears that your policy does not cover water damage. oh thats not good Do you want to add it to your policy? if i add it to my policy will it cover existing water damage? Yes, it will cover existing damage. Would you like to add it to the policy? yes i would please Okay, it will cost an extra $30 a month. ok