Hello how may I help you? how can i go with changing the terms of my life insurance policy? One moment while I check on that. okay You can change the terms of your life insurance policy by meeting with your insurance broker. Would you like my to schedule an appointment? yes please What day and time would you like to schedule an appointment? i would like it this week I can schedule it for Friday at 3:00 PM. Is that okay? yes. please schedule it I've scheduled an appointment with your insurance broker for Friday, June 14th at 3:00 PM. Is there anything else I can help you with? thanks