Hello how may I help you? Hi I would like some information about a show during the theatre festival Sure I can help with that, what can I help you with? I would like to know when the Hamlet play is playing tonight? Hamlet is playing tonight at 7pm and 10pm. Great, can you assist me with buying tickets? You should have my CC info saved Sorry, that is beyond my ability. You can purchase tickets online at www.summerfest.com/tickets Oh Boo, thanks anyway bot! You're welcome! Is there anything else I can help you with today? No that's it, thanks again! Have a wonderful day.