Hello how may I help you? Hello, I need some help with my bank account. Sure! What's your account number? My account number is 967755454. Okay, and what would you like to know? I'm afraid that someone has hacked into my account and I just want to make sure everything is ok. It appears there is some suspicious activity with some very large purchases from Amazon and Wayfair. Oh no! What should I do? Have you made any changes to investments too? I have not. Okay, the best thing to do is contact your bank immediately to report the fraud/theft to them Alright, I'll do that immediately! Thank you so much for your help! You're welcome! Good job keeping an eye on your accounts! Have a nice day.