Hello how may I help you? Hello I need help with my health insurance account Okay I can help you with that what do you need to know What is my health insurance premium? Before I could access that I will need your account information what is your account number 124259758 It appears that that account number is no longer valid and you don't have any health insurance What? I'm sure I've been paying. I'm positive the number you gave me is no longer associated with any health plan available on our Network I'm going to have to give customer service a call. Thanks for the information. You're welcome