Hello how may I help you? Hi, I'm looking for a certain book. Ok, can you describe it? Yeah, it's a Tolstoy novel but It's not War and Peace. Do you remember anything else about it? I think it is a Lady's name. I think I found a match! Is it Anna Karenina? Yes!! That's it!! Does my local library have any copies available? I'm sorry. I can't help with that. Do you need anything else? Nah. Thanks again for your help! You're welcome!