Hello how may I help you? There's a lot of things you can help me with. What can I help you with? One thing would be checking the status of the package I ordered three months ago. What is the tracking #? 12364978356 Ok, looking it up... thanks This package was lost in transit what? We sent you an e-mail about it 3 months ago Well, I didn't receive any email. I will have them resend the email