Hello how may I help you? How much are my late fees? your account #? Oh I see the amount on my bill. It says 800 dollars. Is that right? My account is 12312 yes I can't afford this. I've got 82 children and collect disability every month. Can you please empathize with me and take it off pease pelase please no Just no? You won't even work with me at all? I need this so bad. no But I will have to sell my tent and then we will all be living on the streets Help me please you get 25 cents added