Hello how may I help you? I am looking for a book. Ok. What book are you looking for? Gone With the Wind. Hmm....it looks like that one is currently out on loan. Hmm. Try looking for Wizard of Oz. That is also on loan, but we have the online version available. Do you want it? That should work fine. Can you get that for me? Yes, I will push that to your account now Thank you for your help. You are most welcome!