Hello how may I help you? I'd like some help with my policy please What is your policy number? It is 7154783 And what kind of help do you need today? Well I would like to charge the terms on my life insurance change To do that, you will have to make an appointment with your broker Oh I see. Who is my broker? His name is Tom Shaw. You can call him at 525-6789 to make an appointment. Thank you. That is exactly what I needed! Have a nice day!