Hello how may I help you? I want to change my phone settings sure. what settings would you like changed? Is my phone set to vibrate or sound? right now it is set to sound, would you like to change it? I want to change it to vibrate ok, i'll be happy to do that. would you like it changed to just vibrate or vibrate plus ringtone? No I just want it set to vibrate done, is there anything else I can help you with? No thank you goodbye