Hello how may I help you? I would like to change the name of one of my contacts Sure! Which one? Haley Smith OK. What should the new name be? She just got married, so change her name to Haley Smith-Jones All right. That's been done. Can I help you with anything else? Can you tell me what her number is? Sure! I understand you'd like to know Haley Smith-Jones's number. It's 898-434-0000 Add 2222 as her extension I've done that as well. Anything else?