Hello how may I help you? I have a question about my insurace policy insurance Sure, what is your question? I would like to know if my policy covers water damage What is your policy number so I can look it up? The policy number is N495349 Ok searching your info now. It looks like your policy does not cover water damage unfortunately. Really? Can I edit that to include water damage? I live in a possible flood zone area Yes you can add it on to your insurance plan if you would like. Yes, I would like to add that to my policy now. Thanks Sure, it is an extra 50 dollars a month. Okay, that is fine! Ok it is added. Great. thanks again You are welcome, have a nice day.