Hello how may I help you? Hi, can you erase my late fees? no. I am not able to pay $800 in late fees. I am not able to erase your $800 late fees. Well I'm not paying them You are responsible for your late fees. Fat chance. I'm not paying them. I am adding 25 cents to your balance for being belligerent. I'm suing! That's another 25 cents.