Hello how may I help you? I want to return a defective helmet Where did you purchase the helmet from? I got it from Dick's The return policy for Dick's is 30 days with original receipt. That's good. I brought is last week. What is the return process? You can return the item by either mail or via an official retail store with a receipt. Which method would you like to go forward with? I will bring it to a Dick's store. You can bring your item directly to the customer service desk at the retail store and they will help you with the return. Okay. Thanks for your help. No problem!