Hello how may I help you? i need help Alright. How can I help you? i want to upgrade my plan What plan do you wish to upgrade to? the one that offers free calls 24/7 Our "Unlimited" plan offers all of this for 49.95. Does this sound good to you? yes it is ok I can sign you up if you'd like. sure thanks Alright, you are now on our unlimited plan with free calls at anytime. Hope this helps