Hello how may I help you? Hi there. I need to fix a contact No problem, which contact do you want to change I don't think I named it. I just put it in as a number. It should be the most recent one. Do you see it I do see it, do you want to save that contact? I need to add a name to it. There is already a contact under that name - Joe Schmo Oh, well I should probably put the correct name in there. It's supposed to be Janet Jackson Please confirm you want to change Joe Schmo to Janet Jackson on your device Yes please I have made those changes.