Hello how may I help you? I need to pay my late fees Great. I can certainly help you with that today. What is your account number? 22442 Thank you. I am showing a late fee of $7.50 on your account. What kind of credit card would you like to use to pay for that today? I dont have a card. I will be paying in cash. Unfortunately we cannot accept cash for late fees right now. We can only accept credit cards. Thats unbelievable. I will pay in cash and you will take it. As I stated, we cannot accept cash payments as of now. Also, as a part of library policy, belligerent comments and messages will assess a $0.25 fine, so your new balance is now $7.75. Would you like to pay for that now? looks like I'll be buying books for now on. Thanks for nothing. Your new balance is now $8.00. You can pay that now, or message us when you have your credit card handy. Would you like to pay that now? No thanks.