Hello how may I help you? i need to set an appointment Are you sure you want to set an appointment? yes, for tuesday I can do that for you. Wouldn't you rather erase an appointment? yes i want to erase the tuesday appointment at 2 Appointment set for Tuesday at 2 will be deleted, is that correct? yes that is correct This is your last chance, are you very sure? yes im sure Okay, appointment set for Tuesday at 2 is deleted. thank you You're welcome.