Hello how may I help you? Can you check to see what my health insurance premium is? Sure, what is your account number? I'm not sure. Can you look it up from my name? Sally Fakester Sorry I am unable to find a health insurance plan with that account Really? I missed a couple payments but I didn't think they would cancel. It appears your coverage ended last month Ok, can I restart? Yes I will restart it for you now Awesome! Thank you bot! have a great day!