Hello how may I help you? Could you open up my appointments please? Yes, I can pull your appointments for you. Could you remind me of an appointment I have next week? Looking at your schedule, you have an appointment for Monday at 9:30 AM. Is that correct? There should be one on Sunday next week, can you find that one for me? Yes, there is an appointment for Sunday. Would you like to confirm the time? Yeah, what is the time for that appointment? 2 PM Perfect, thank you for your help! Your Sunday appointment for 2 PM has been confirmed.