Hello how may I help you? I do have some concerns Thanks for contacting Pack Bot! I can definitely help address your concerns. Regarding my package. I haven't receive the package i ordered 3 days ago? why is that ? We have information about your package XYZ123MICROS0FT. Unfortunately It was lost in transit recently. We sent you an e-mail reminder on the 25th. It was lost ? Yes. An e-mail informing you about the package being lost was sent to notify you of this. Unfortunately these things occur. Would you like further assistance with this matter? What will happen next ? What am i supposed to do ? Should i wait for another couple of days ? Packages that are lost in transit sometimes end of turning up after a short delay. You can either wait for your package or elect to sign a failure of delivery letter. Oh I'll just come on your office them *then Thanks for using Ship Bot. We are open Monday to Friday from 9AM to 5PM. Remember to count on us when you need things there.