Hello how may I help you? hi can help me find a book on the library catalogue? Sure, what is the title? To Kill a Mocking Bird This particular title is on loan right now. Would you like to read an online copy? no wonder i couldn't find it! i prefer the hard copy Is there another book I can find for you? no thanks, when do you expect the book back? It is due back in 2 weeks. please put on the waiting list I will.