Hello how may I help you? Hi, I have a inquiry about phone plans Certainly, I can help with phone plans today! I want to upgrade my phone plan that offers free calling 24/7 Great! I have a plan here that allows an upgrade for 19.99 extra a month Just to make sure it includes free calling 24/7 Yes that is correct What about texting and data Texting and data will be unlimited on this new plan thanks for the information No problem