Hello how may I help you? I would like to return a broken bike helmet Where do you want to return the helmet? In the store Was that a Big Five? They do not accept returned goods or give refunds at this time. They are in chapter 11 I can't even get a refund? Nope. But luckily the manufacture may offer a warranty. You can send the helmet back to them Thats good. I can get you the address Thank you. I sent info \that to your phone