Hello how may I help you? yes Is there something I can help you with today? I would like to get some information about my health insurance plan. Do you have an policy number? Yes, I do. Do you require other information? Just your first and last name for confirmation. Okay. Zebra Fish, 1234567890. I searched our files and I am not locating a health insurance plan with the information provided. I am pretty sure. I have it. Could you check again? Would it be under any other policy or name?