Hello how may I help you? I need instructions for opening a childproof bottle of medicine Sure thing. What you need to do is press down on the cap, turn left or counter-clockwise, then lift it. Hm, that's all? Seems pretty simple. Do I need to run it under hot water to loosen the cap? No, you don't. That is unnecessary. You just need to just a little elbow grease and you're all set. Great! Hm. Which way is counter-clockwise, left or right?? It always confuses me! As stated above, it is supposed to be turned to the left. Hm, I must have missed that part! Alright, thanks No problem! Anything else for today? That will be all for today Good luck with opening the bottle cap.