Hello how may I help you? I need help with my phone plan can you assist me Sure thing Please upgrade my plan to one that offers free calling 24/7 Okay you are currently on our 39.99 plan the lowest price one we have now like that is $50 ok add this for me please Okay that will be starting right now. You will see it appear on your bill as an added charge next month thank you for helping Anything else? no that is all for now thanks You're most welcome