Hello how may I help you? Hello I have questions about my insurance What is your name? Or policy number? My policy number is 098-121-21 okay, i've pulled up your policy. What is your question? Can you summarize what my policy covers at this point? Your current policy covers water damage, fire damage, and acts of god. Does water damage include flood damage? Yes it does. Any other questions? That's wonderful No. Thank you for your help Your welcome. Have a nice day.