Hello how may I help you? I have books on loan that I need to see how much longer I can keep Let me check that for you There are 3 of them You still have 2 weeks to keep the books Okay do I have the option to renew them now Yes you do have, would you like me to do it for you? Please do For atleast another month Alright, on it. Anything else? No that will be all, thank you You're welcome