Hello how may I help you? Can you recommend me a book? Absolutely! What kind of book are you looking for? Can you show me a book on how to carry out an insurance scam? I would suggest Insurance Scamming For Dummies. Would you like to borrow that one? Could you tell me who authored that book? The author is Hugh B. Skamd. I don't want that book. Are there any books about Anime girls? We have The Complete Guide to Every Anime Girl Ever. Would you like to borrow that one? Yes, I would love to! Ok, I'll reserve that book for you for the next 2 weeks. You can pick it up at the library any time. Thanks.