Hello how may I help you? i want to know about policy Sure, I can help you with insurance policies. do you have my account pulled up? I have the information that was auto-saved from what was entered. does it cover water damage? One moment please while I check on that for you [ . . . ] Unfortunately, your insurance policy does not cover water damage. is fire covered? Yes, your insurance policy does cover fire damage. thanks thanks You're welcome. Is there anything else that I can help you with for today?