Hello how may I help you? can you help me with my insurance company? I would be happy to. What can I help with? is the policy i own covers water damage? Do you have your policy number? 123717316574 thats it Okay, I have your policy here. This policy does not cover water damage oh i thought it covers Is that something you would like added to your coverage? no more Okay, is there anything else I can help you with then? no more thanks