Hello how may I help you? I want to know about my insurance policy Sure, what information would you like? I want to know if I am covered in case of flood Ok, I will check that for you. Do you have your isurance policy number? Yes. It's 9888223 You are covered for flood insurance. Good. Does that cover me if I accidentally fllood my basement? We would have to send an assessor to determine what is covered in that case. Okay. Thanks Is there anything else I can help you with?