Hello how may I help you? Hi, could you help me process a return please? Sure thing. What is the item you would like to return? I received a defective bicycle helmet, would you be able to process this for me? Yes we will. What is your order number? The order number is 3027549 Alright, first print out this label. Okay, and where shall I return it to, or is the address on the label? It is on the label. Just place it on the side of the box and ship it off. Great, thanks for your assistance! No problem!