Hello how may I help you? I have a question about my insurance policy great what is the policy plan? The policy number is N938424 ok looking that up.... i have your details. what is the question? I would like to know if my policy covers water damage i'm sorry, my data says your policy does not cover water damage Really? I live in a flood zone. Can I change the policy to include water damage coverage? that is outside my capabilities, but i can give info on those plans Okay. Please send the documents to my email on file. Thanks! no problem