Hello how may I help you? can you help me change something? Certainly. What do you want me to change for you? just to make sure, you are an insurance bot, right? This is correct. i want to change the terms of my life policy Alright, in order to do this you will have to make an appointment with your insurance broker. can i double the deductible In order to make any changes you will have to speak to your broker first. ok, i'll do that Great. Need his contact information?