Hello how may I help you? Hi I need to check on the status of an order. I can check on your order. What would you like to check on? I want to see if it has shipped yet. Your item has not been shipped yet. Do you know when it will ship? I do not know when it will be shipped yet. I apologize for any inconvenience. Ok thanks anyways No problem. Will you need any further assistance for today? Actually, I'd like to check on another order. Okay. And what would you like checked?