Hello how may I help you? Hi! I need information on my insurance. Sure, may I have your policy number please? Sure. Its 37489124 It looks like there is no health plan policy associated with that number. I'm sorry. There must be a mistake. Can you please check again. I'm sorry, but there is no health insurance plan associated. I can connect you to an agent if you wish to apply for coverage Okay. Please connect me to customer support. Okay, I will connect you. Anything else I can help you with before I transfer you? No. Can you please proceed with the call. Transferring now