Hello how may I help you? I need to know how much I owe for late fees You owe 50 dollars in late fees. what? no way. Have you lost it? How did that happen You failed to return a book by the due date, and now you have to pay full price for it. The book has been overdue for six months. I don't think that's fair This is just the library's policy. What happens if I don't pay Your late fees will get sent to collections. Alright, I guess I'll pay them. Thanks anyway Do you need help paying the fees online?