Hello how may I help you? Can you see if a book is available to check out? I would be happy to check on that for you i am interested in reading Dr. Zhivago. Let me see if that book is available I am sorry. Both copies are out. The soonest one is due for return is June 23rd That would be okay. Could I reserve it and get it when it is returned? Yes! I can arrange that for you Simply give me your email and I can reserve it 48 hours from its return Great. That would be myname@yahoo.com. In the meantime, is Gone With the Wind available? Gone With the Wind is available Good. I will come get that one right now, and reserve the other one. Thanks. I will reserve both. Gone With the Wind is ready for pick up. Dr. Zhivago is also reserved and you will be notified when it it is ready for pick up May I do anything else for you? No. That sounds perfect. Thanks for your help!