Hello how may I help you? Hi So I got an email that says I have 800$ in late fees... yes i can help you make the payment That won't ever happen. I refuse to pay that. I didn't even check out a book! i am adding 25 cents for being rude I am calling the FBI FOR FRAUD. i added another 25 cents for using caps Go for it. I have hacked into your system and erased all records from all dept. You lose robot. please remain reasonable and we can work through this Too late. Your lucky I left you online robot. A dds attack could take you down in moments. i can offer installment plans if you can't pay all now