Hello how may I help you? I would like to check the status of a package I ordered three months ago sure what package number would you like to track? 145 488w 4564 6545 Okay. I see that this package was lost in transit. We sent you an email about it last week. I didn't receive the e-mail, may you send it again Okay. I will resend the email. Thank you, when can I expect a reship? You have to talk to the shipper about having your order reshipped. Okay, thank you for helping me, that is all You're welcome