Hello how may I help you? I need information on my insurance policy What would you like to know about your insurance policy? For my life insurance, I'd like to change some of the terms. Can you help? What would you like to change? I want to change the beneficiary and the amounts In order to change the beneficiary and amounts, you will need to make an appointment with your insurance broker. Okay. Do you have the number for me? The number for your insurance broker is 555-7273 Got it! Thanks for your help! You're welcome!