Hello how may I help you? I need some information on why my policy covers what not why What is your policy number? AB8574967 Okay, it looks like your policy covers water damage, fire damage, and acts of god. What is an act of god? Like a tornado? An act of god is considered an accident out of your control, such as a tree falling. Oh okay. Not sure why they call it that. Kinda weird. Anyway, thanks for the information. Much appreciated It is a bit odd to call it that. Your welcome. Is there anything else I can help you with? No, you're awesome! Thanks Thank you. Have a nice day.