Hello how may I help you? Can you check if a book is in? Certainly. Checking on that now Sorry. Which book is that? I need Of Mice and Men Of Mice and Men, okay. Sorry I do not recognize that selection Do you have Hop on Pop? Hop on Pop. Checking... Yes, that is available Great, can you put it on hold for me? Certainly! When would you be able to check it out? by 6:pm Ok, great. Hop on Pop is on hold until 6pm tomorrow nifht thank you.