Hello how may I help you? Hi I am having trouble opening a bottle of medicine. It has a childproof seal on it, would you be able to help me? Yes, can you give me information about the childproof seal? It seems to click when I turn it, which makes me unable to open it. Start by examining the bottles lid for matching arrows. Okay I see some pointing towards the bottom of the seal and pointing clockwise. Attempt to align the arrow on the lid with the one on the bottle. Oh okay, I understand now. So just push down and turn, correct? After aligning the arrows, put pressure on the lid and turn clockwise. Great, I have just got it open, thank you for your help. you're welcome.