Hello how may I help you? I need to renew some books But that's what I need to do! Ok. got confused. What books do you need to renew? Bob's Guide to Eating Eggs and Shark Hunting 101. Sure, renewing Bob's guide to eating eggs and shark hunting Anything else? Thank you! How much longer until they are due back? They will be due back in 1 week Alright, thanks. No problem Thanks for the help, goodbye. Goodbye