Hello how may I help you? Can you help me with my bank account? Yes what can I do for you? I think someone hacked into my account and bought stuff without me knowing about it. Can you check on this yes i can give me a moment Appreciate it it looks like there have been quite a few large purchases from online where you have never shopped and also some changes in the investments you have made That is most definitely not me. Can we lock my account and get the fraud department involved? Yes that is what i would suggest doing Thanks, I knew something was wrong Appreciate the help Can i do anything else for you?