Hello how may I help you? Hi, I need help with a text message I received Certainly, I can help with that. How can I assist with the text message? Do you think I should click the link in this text message? It's from a unknown number so I'm not sure what to do. Hm, generally speaking, it's not a good idea to click links in texts from unknown numbers. It could lead to a virus! Hmmm but the link says I could win a new iPhone, It looks tempting I wouldn't trust it! It could possibly be a scam. Ok. I think I'll just delete it. I think that is a good idea. Can I provide any additional assistance? No that's it. Thanks! No problem!