Hello how may I help you? I need to check why I have not received the package I can help with that. What is your package number? Ghyfsaddry I ordered this 3 months ago I'm sorry, but this package was lost in transit. We sent you an email about it. Well how about I just send me another package instead of an email? Okay, we can do that for you. Another package will be shipped to you. I want a refund ridiculous We can give you a refund if you prefer that. Yes Okay, a refund will be credited to your account.