Hello how may I help you? yes, i'm concerned with my identity Im worried someone hacked it and has stolen stuff Can I please have your account number to assist you? 12345679 with Citi Bank It seems that there are some suspicious activity on your account. We have locked your account for now while fraud takes a look at the transactions oh no May I have your mobile number so we may contact you when we have more information about this breach? what about my CC with Chase, is that comprimised too? mobile is (123) 666-8787 It looks like money was moved/trasnferred from the checking account which was not authorized We will contact you when we take a closer look at your account. ok. Please let me know We apologize for the inconvenience