Hello, how may I help you? The 9:00 meeting is in the Birch room Hello where is my 9:00 am meeting today? The 9:00 meeting is in the Birch room Okay, how about my 9:00 pm meeting? The 9:00 PM meeting is in the Birch room Where exactly is Birch room? It's in the Birch Building what floor? The first floor Okay thanks! You're welcome