Hello how may I help you? Hi! Hello, How can I assist you today. Can you help me about the companies Insurance policy? Sure. What is the policy number and what specifically can i assist you with? Can you check if my policy number 5554444 covers a water damage? I will check. Okay It appears your policy does not cover water damage. Would you like to add water damage coverage? Yes, please. How much would that be? It will be an extra 11 dollars a month with your current package. Okay, thanks for your help. It is my pleasure to assist you.