Hello how may I help you? Can you remind me of an appointment? Sure thing. What is the name of the appointment? The one I set a week from today, I forget the name Do you remember the time frame you set it for? 3pm I only see one appointment at that time next week. It's your dentist appointment. Is that the one you are looking for? Yes, please set a reminder for the day before Alright. For what time? 7pm All set. Is there anything else I can do for you? That's it