Hello how may I help you? Can you assist me in my Library account? yes i can help you with this I have 'King of theJungle" currently on loan. Help me renew it. ok it costs 5 cents per renewal made online How about if I pay it personally at your office? you can do that but i want to point out you have $175 in late fees OK, I think I also have to settle that as well personally at your office. yes you can pay at our front desk Thank you for the information. no problem