Hello how may I help you? I need help opening a bottle of medicine. I can attempt to help you get the medicine open. I am turning the cap but it just spins and won't come off. Is there writing on the cap? Yes, but it is in a foreign language and I can't read it. Alright,it sounds as though that type of cap may need to be pushed down and then rotated counter-clockwise. That did the trick! Thanks! I am happy to help! Now I can take my meds! Yes that is important. Have a good day.