Hello how may I help you? I am trying to get my dog certified service animal, but the paperwork is still on going, can I bring him in to the office? According to company policy animals are forbidden at work unless its a service animal. Okay, so I have to wait till he is fully certified then? Please talk to your manager about your situation. SHould be done soon, so I will wait I guess :( Is that all? For now, that is all. I think I have all of the information I need to prove he is a service animal when that is complete. Okay. Sounds good. Thanks for you help. You're welcome