Hello how may I help you? hi can you help locate a book Sure, which book? can't remember the title; i remember the author - JD Salinger Never heard of the guy. Do you have another book you are looking for? do you have the Scarlet Letter? Yes, we have that one, but it's currently out. when do you expect it back? It's due back in two weeks. can put me down on the waiting list please? Sure! Anything else? should i check back in two weeks or will i get notified? We'll send a notice.