Hello how may I help you? Library help please. Sure. What is your account number? AG100012 You have $175 in late fees. What can I help you with today? I just need to renew the books I have checked out. Okay, I see you have 3 books on loan. It is 5 cents a piece to renew online. Is that okay? Sure go ahead, just add the fees to my total. Okay. You now owe the library $175.15. That's fine. I'll pay it off next time I go in. Great, thank you for choosing the library!