Hello how may I help you? I have a question about my insurance Sure, I can help you with this. What is your insurance policy number? I don't know at the moment, but I could provide you with my name is that enough to look up my info? Sure, please provide your name. Yes. My name is Mr. John Smith One second while I look this up. Alright, take your time It looks like you currently do not have a health insurance plan. Oh that's really odd, I thought I had a health insurance plan with your company. I wanted to look up my insurance premium No, unfortunately you do not. You can call our offices at 833-444-4444 to inquire about a new plan. Have a great day!