Hello how may I help you? Yes I need help with my lights Sure, what would you like to do with your lights? I need them dimmed asap Would you like them dimmed 10%, 20%, etc? Dim them down to 50% please And in which room would you like this? In the study room Okay, your lights have been dimmed 50% in the study room, anything else I can help you with? Thank you much. That is all. You're welcome!