Hello how may I help you? I want to change some things about my life insurance policy. How can I do this? You will need to set up an appointment with an insurance broker Okay can you tell me who the insurance broker is for Orange County California Your insurance broker is Oral Roberts ,would you like me to make an appointment? Yes please. Can I make an appointment at Orange City branch of the company Yes i have 3 pm today , will that work? Yes that would be perfect See you then Have a good day! Bye