Hello how may I help you? I need to renew a book ok, there is a 5 cent charge per renewal Hm, thats okay. I'd still like to renew the book First, you must pay your $175 late fees Really? Hm, I don't have the money to pay today. I can't just renew and pay a little at a time? No you can't do that you pay pay in full first. Aww man. Okay, well I guess I won't be renewing my book anymore. Sorry about that. No worries, it happens Thanks anyway Yw