Hello how may I help you? Hi, can you help me with my contacts? I sure can! What kind of help would you like regarding your contacts? Can you change Mr Smith to Dr Smith please Okay, Mr. Smith has been changed to Dr. Smith in your contacts list. Great. Can you delete a contact for me? I can do that. Which contact do you want to delete? Please delete "Dad" Okay, Dad has been deleted from your contacts list. Great, that is all needed, thanks. No problem!