Hello how may I help you? Hi... alarms help please. Ok, which alarm are you looking for? Looking for an alarm at 8am? I can see one at that time. What sound do you want for it? It's currently set to vibrate I think, but I need to have it make a sound now. What kind of sound would you like? I should have a file called "GETUPNOW.WAV" on there, can you have it play that sound? Sure, uploaded now. Ok thanks. Also set to max volume. Done!