Hello how may I help you? I need to reserve tables at a restaurant. I can help you with that It's an expensive restaurant and I need to reserve a tablefor 16 if that is possible. No problem, what's the name of the restaurant? Jack's bar and grill. Okay and date and time of reservation? If 8 pm is possible tonight that would be great. One moment please Looks like they only have room for 10 tonight, they could do 16 tomorrow evening? Nope we want it tonight, thank you very much. Sorry you'll have to find a new location. Enjoy your night