Hello how may I help you? i am needing to change my alarm time and the sound I can help you with that. What alarm would you like to change? i want to change my 10:30 alarm to 11:30 I can make that change for you. Are there any other changes you would like? yes i want to change the sound of that alarm to vibrate I can set the alarm to vibrate. Do you want it to make a sound as well? no vibrate only I will make that change for you. great thank you My pleasure.