Hello how may I help you? I need to change a contact. Okay. I have your contact list pulled up now. I need to change the name of my contact Jimmy Flap What name would you like to change Jimmy Flap to? Flappy Jim I have changed Jimmy Flap to Flappy Jim. Would you like to change any numbers or an address for this contact? No, keep the same address and phone number Okay. Are there any other contacts you need to update? No, only the Flap guy. Thanks for your help. Sure. Have a great day.