Hello how may I help you? Can you help me with late fees I can tell you what you owe My account says I owe $800 in late fees That is a lot That is ridiculous. I need to have this erased Did you not return some books? I didn't return one book because I forgot about it and no notice was given to me I cannot delete or erase anything that is above me $800 is ridiculous. This is a scam. I am not paying that You will have to take that up with the head of the library