Hello how may I help you? Hi what is the amount of late fees I owe? You owe 25 dollars currently. Can I pay that in cash please? Sorry, we only take credit. What? What business doesn't accept cash? are you serious? I only have cash I'm sorry that is our policy. Well that's a stupid policy I'm not paying my late fees anymore I will have to increase your fee by 25 cents for getting belligerent. Oh no, please don't. I apologize for getting angry. Okay, pay in credit next time you come in and the fee has been removed. Okay, thank you.