Hello how may I help you? Hello, can you help me check on something? I sure can. I ordered a new stereo and haven't received it yet. Alright, could you provide me with your order number? Yes, it's 1865385926 Okay, let's see... It looks like there was a delay in shipping and it should arrive by Tuesday. Ok, why was it delayed? It seems the store accidentally sold more than they had in stock at the time of your purchase. I'll have them make a note that they failed to notify you of this issue. Okay, that makes sense at least i'll get it Tuesday. Thanks for you assistance. Thank you and enjoy your day.