Hello how may I help you? I need to make a return. What is your account number 223776 For a mixer Super Pro? No, for a bike helmet. The bike helmet yes here it is. Was it defective for any reason? Yes, it had a big crack. You can return the item for a full refund. I can email you a mailing label for the return to the address on file. Is this OK? Yes, that is fine. Once the helmet is received a full refund will be sent back to your account Is there anything else No, thanks.