Hello how may I help you? Hi, could you look up a book for me please? Certainly, what would you like to search for? I'm looking for "Catcher in the Rye." That book is currently not on loan. Would you like me to reserve it for you? Yes please! Alright, I'll just need your account number My account number is 87962537. How long can you hold it for? I've added it to your account's reserve list. You can reserve up to a week, until it goes back into circulation. Great, thanks for your assistance! No problem, let me know if there's anything else I can help with.