Hello how may I help you? Can you check something for me? Sure what would you like me to check? Is the book Harry Potter and the Sorcerer's Stone available? I'm sorry I don't recognize the book that you are asking about. Hmm, maybe you have it under Harry Potter and the Philosopher's Stone? Oh, well yes we do have Harry Potter and the Philosophers Stone. Could you reserve that for me? Yes, what name should I reserve it for? Bob Ross Okay Bob, it will be reserved for 24 hrs. Thanks! Your welcome. Enjoy your book