Hello how may I help you? Hi I need help with a skiing trip Sure where are you taking your trip? We are going to Ski Ward ok, what are the dates and would you like me to book something? Can you book for 4 people on Saturday at 12 pm? of course, 4 adults? Yes all set. Would you like me too make dinner reservations at the lodge that evening? No thanks. That's all the help I need Ok. Have a nice trip!