Hello how may I help you? hello Hi there, I'd like to find out a bit more about my insurance coverage sure i can help you with that What's my health insurance premium? it's an HMO insurance that you are having ohh wait, let me check again Sure thing, thanks upon double checking here on the system you don't have an existing insurance yet Really? Nothing shows up on my account? yes, i don't seem to see any records of you Hm, that's interesting because I have health insurance through the company I work for. Could you give me a phone number of someone to talk to, so I can clear up this issue? sure you can just call 000000000