Hello how may I help you? i need to make a dinner reservation What restaurant would you like to make a reservation at? I'm going to go with olive garden What day would you like to make a reservation at Olive Garden? short notice, I need the reservation for tonight Unfortunately, that restaurant is completely booked, would you like to make a reservation at a different restaurant? I should have thought of that. Let's try Branns steakhouse Okay, so you want a reservation for one at Branns Steakhouse tonight, correct? no I need the reservation made for 16 people at Branns tonight Okay, I have gone ahead and made that reservation. great, I think my partners will enjoy it