Hello how may I help you? hi I'd like to upgrade my plan Sure, but can I have some additional information about what you're looking for in your plan? the one with free calling 24/7 Okay, we have a number of Unlimited Calling Plans, how much data would you like with your plan? unlimited Our unlimited plan with unlimited talk/text is $120. Would you like me to add this plan to your mobile service? yes please I've initiated your mobile account for the unlimited plan and it should be effective immediately. Anything else I can help you with today? no thanks for the help You're welcome, have a great day