Hello how may I help you? Hi, I need to return a product. Okay, what product is it? It is a bicycle helmet I ordered from your website. Sure, you can send that back to our address and you will be refunded completely. Excellent, because it is a defective item. Sorry about that. Do you need the address? Yes, please. 407 Bryers Blvd Jackson, Michigan 73042 Excellent, that was all I needed. Thank you very much. You're welcome.