Hello how may I help you? i need a reservation Where would you like a reservation made? a fancy steakhouse We have Gallaghers Steakhouse. Is that the one you are referring to? yes. it will be for a business dinner with 16 people What date and time are you wanting this reservation? for tonight at 8 PM I apologize. Galleghers has no reservations available for tonight. Do you have a second choice of restaurant? does the fancy sushi place on Vine St. have a few tables available at the same time? I checked and they do have availability for 16 at that time tonight. Would you like me to make the reservation there? ok, book that for me please. Alright. I have made the requested reservation. Have a good time. thanks