Hello how may I help you? Hello! I am looking to take books out of the local library, but I may have late fees accrued. what do you want me to do? First, please check with the library and see if I have any late fees built up on my account. which library is it? This would be ABC Public Library on Main Street near my house. duly noted. so far you have a balance of 500 pesos on those late fees Thank you very much for checking on that for me. Before I take more books out I will need to pay this amount to the library. Can you please pay this for me using my Mastercard? sure Thank you very much for your help! no problem