Hello how may I help you? I have a question about my health insurance I can help you with that! May I ask for your health insurance ID number. Sure thing, it's 76uy76uy76uy Thank you for the information. One minute while I pull up your information. I'm sorry, but that number is not valid. Ummm...Are you sure? According to Health Wise records, the number 76uy76uy76uy expired one month ago on May 19th, 2018. Would you like information concerning updating your account? Oh, I just remembered, I cancelled my other credit card! I'll update it on my account now What was my premium before my insurance got cancelled? Your premium was $200/month with a $5,000 deductible. Good to know! Thanks for the help, I'll go update my payment now Is there anything else I can help you with at this time?