Hello how may I help you? Can you help me renew some books? I can renew books for you. What are the titles of the books you want to renew? Catcher in the Rye and Lord of the Flies. Okay, there is a 5cent charge for each renewal That is fine, go ahead and charge my card on file. Your account already has 175$ in late fees. That would make your total 175.10 $ Would you like to pay that now? No that's fine actually, keep the amount on my account? How long can I keep these books for now that they are renewed? Okay, the renewal is for 2 weeks, and you will owe 175.10 Thanks for all your help. you're welcome