Hello how may I help you? Can you give me advice? Yes, I can. What would you like advice on? I need to buy a gift. I can help with that. Can you tell me what is your occupation and who the gift is for? It's my bosses birthday. He's a lawyer. Great. How about a new briefcase or a business tie? Hmm, something else maybe? Business socks or a personalized ink pen? That's good! Thanks! Great. Glad to help!