Hello how may I help you? I have a question about my health insurance. what is your account number? 1234567890 you do not have a health insurance plan set up I am certain that I signed up for health insurance over the phone. that is possible but we do not have it in our records I want to know what my health insurance premium is. you don't have a plan so you don't have a premium Do you have a phone number I can call? yes call your agent