Hello how may I help you? I need to return a helmet I bought. Ok, I can help with that. Thanks. How do I return it? When did you purchase the helmet? From your website Thank you. When did you purchase the helmet? Two weeks ago I'm sorry, our return window is only 6 hours from time of purchase. I won't be able to return your item. How is a return only valid for 6 hours from an online store? Company policy. I'm sorry. Have a nice day.