Hello how may I help you? Hi, I have a question about my purchase. What about? I bought a helmet from you a week ago, and now that it came in, I can see that it's busted. I want a refund. I am sorry. We strive for the best quality. However, we do not offer refunds. Excuse me? I should be able to return any thing that I bought within 14 days and get a refund. That is not our policy. We do not accept returned items. So you don't have any return policy at all? We do not. However, we offer credit for up to 15 USD on your next purchase. But the helmet costs $30! That's unacceptable. Provided we see damage of the item.