Hello how may I help you? I would like to alter my contacts I can help you with that Do you see my contact labeled Cindy? Yes I see a contact labeled Cindy I would like to add a second phone number to her contact You already have a phone number for that contact, you do want to now add a second one is that correct? Yes I would What is the number 555-555-5555 I will add that as a second number Please label the number under work