Hello how may I help you? Hi, can you help me with a contact? Sure thing. What would you like to do? I forgot to put their name when I added the number Alright, what is their name? Their name is Bob Jones You already have a contact under that name. I'm trying to attach this to the number I just entered, which is 555-1212. Are you sure I already have Bob Jones in there? Yes, you already have a contact with this name and number. Oh ok. Well... whatever I had for Bob Jones before, delete that number and put Bob Jones on the new one please Alright, done.