Hello, how may I help you? Where is my 9:00 meeting today? Your 9:00 meeting has been cancelled. Why has it been cancelled? A message was received that the client was not going to be able to make it but they would like you to re-schedule. I can assist with that scheduling. Great. Can we reschedule for 11:00am? That may be possible. Would you like me to contact the client to confirm or would you like to contact the client directly? Yes, please contact the client to confirm. And is that time for today? Yes, that time is for today. Alright, I have re-scheduled your 9:00 appointment for 11:00 today, pending approval of client. I will notify client and notify you of approval or dis-approval. Great, thanks!