Hello how may I help you? i need to check the status of something I can help you with that! What do you need to check on? i ordered a package three months ago, why haven't i received it? Do you know the package number by any chance? 59787123 It appears that the package was lost in transit. We have sent you an email regarding this. didn't get the email. since you lost it, when am i getting the refund? We have sent a refund and it should process by the end of the day. awesome. thanks. You're welcome!