Hello how may I help you? Why I have not received a package I ordered 3 month ago? Can you give me the package number? the package number is 123125235 That was lost in transit. can you help me report to transit carrier? Well, we sent you an email about it already and a link is in the mail to do that. ok thank you for your help. Sure, can I do anything else? that's all thank you. You're welcome!