Hello how may I help you? Can you help me buy a gift? Yes, what can I help with! whos it for? I'd like to get a hard drive for my son Ok I have a10gb hard drive for $199 I'll take that Ok sounds good Anything else I can help with? Can I ring that up? Yes, I'll charge your credit card on file It will arrive in 3 to 5 days Okay thank you! Have a nice day