Hello how may I help you? I need to change an alarm OK what alarm would you like to change? Do I have one set for 4:30 Pm on weekdays? Yes you do Can you change that one from vibrate to the sound of a duck quacking? I can change your alarm to a sound of a duck quacking. Do you need other changes? Actually could you change it to a rooster crowing? Yes I can do that. Any other changes? No. that will be all. Thank you, your changes have been made.