Hello how may I help you? Hi can you help me return something to a sporting goods website for me? What website would this be? Jim's Bicycle Shop on 8th and Woodworth I am sorry but this stores website does not give refunds nor accept returned goods Really? but the helmet is defective. you will have to take it to the store directly and see if they can help Wow what a big inconvenience I am sorry but that is the store policy and I cannot change that Thanks for nothing Sorry