Hello how may I help you? I want to change a contact name Sure, I can do that for you! Which contact would you like to change? I want to change Bill Cosby Selecting Bill Cosby now. What changes would you like to make to this contact? Change the name to Bill Carcerated Got it! Changing the name now... Done. Is there anything else I can help you with? No thanks All right! Have a pleasant day. Thanks. You too Cheers. :)