Hello how may I help you? Hi there, could you add a new contact for me please? I am here to help. What new contact would you like to add? Name the contact James Over. His phone number is 222-222-2222 I noticed that there is already a contact by that name in your contacts. Interesting, maybe I already added him. You can just delete that old one, I have all his updated info now. Ok, I have deleted the old contact and added the new one Great. Add the phone number I just sent you, along with the email jamesover@email.com Done! Is there anything else I can assist you with today? I'd also like to link his facebook to his contact, are you able to do that? I am not equipped to perform that task. Check your phone settings Alright, thanks anyway! Have a great day!