Hello how may I help you? I would like to check out a book, can you tell me if it is avaiable Yes. Which book are you looking for? I would like "From the Corner of His Eye" by Dean Koontz It appears this book in hard copy is on loan. Can I be put on the waiting list There is an ebook version available. Would you like to reserve that copy? No, I prefer the hardback Okay. I can place you on the waitlist. What is your library card number? 185572 Great. You will be notified when the book is available.