Hello how may I help you? Can you help me clarify some company policy? sure what about it? I want to know what your return policy is like well the policy we have is a 50% reimbursement if you'll return an item I have the receipt still, I won't get my money back? no, rules are rules i'm sorry Is there an option for store credit? no, that's the only rules we have Oh ok well thank you anyway. ok