Hello how may I help you? hi. i would like to know what do my premiums cost monthly. Certainly, I can help you with that request. What is your insurance plan number my id is 546732 Certainly, let me check on that. Okay, I see your monthly premiums are 99.25 okay. is there a way to upgrade to a better tier? Yes, you can certainly upgrade your plan! can i do that online or would i have to call my broker? You would have to call your broker and make an appointment to change your policy i see. thank you for your help! No problem!