Hello how may I help you? I have a question about my life insurance policy. Sure what is your question? How much am I covered for? Can I have your policy number please? 1234567890 Ok thank you. It looks like you have multiple insurance plans, which plan are you asking about? I am talking about my life insurance policy. You are covered for $100,000. Is there a way to increase the amount? Yes I can schedule a meeting between you and an agent at one of our stores.