Hello how may I help you? Hi, I need some help with my contacts. Sure I can help Are you able to remove any contacts from my phone? Yes I am able to do that What contact would you like removed? Awesome. Could you remove Mr. Smith? Yes, i can do that. Are you certain you want to remove Mr. Smith? This action can not be undone Yes, I am positive. Ok Mr. Smith is removed from your contacts Thank you. That's all I need for today. ok have a nice day