Hello how may I help you? Can you check the deductible on my insurance? Before I can check your deductible on your account I'm going to need your account information Pat Fakerson 555333355 Great I put up your account your deductible is currently set at $500 Can you see how it would affect my rates if I raise the deductible to $1000? I'm sorry in order for me to give you that information you're going to have to set up appointment with a live representative How do I do that? You can call the phone number Can you give me the number? Sure can here's the number