Hello how may I help you? I would like to check the status of something please what is it? I ordered a package 3 months ago and it has not come. Can you check it for me? can i have the order number please Yes, its 3498474843 one moment please upon checking the package was lost in transit Oh no, that's unfortunate. Thank you for the information. you're welcome, anything else? No that is it, thank you. you;re welcome