Hello how may I help you? I want to erase "Mom" from my contacts. Are you sure you want to do this? Yes, go ahead. Okay if you're absolutely sure I will delete mom Yes, I am certain. Okay mom is deleted I want to add Mike to my contacts. Does Mike have a last name? Also what is his phone number? I just want to have the contact listed as Mike. His phone number is 123-456-7890. Okay he's added!