turns: Hello how may I help you? Hi, I need some help with a hotel room yes, I can help you book the room. I have a reservation in a hotel in New York, can you cancel it? sorry, I can not cancel reservation, you must contact the gotel directly. sorry for any inconvience. Okay, can you tell me the number to the hotel? Its The Hyatt New York yes, the number is 323-345-3456 Okay great, that is all I needed. thank you. if you still have problem please come back . Okay, thank you thank you. have a wonder day.