turns: Hello how may I help you? Can I get some help with reservations? Sure. What do you need help with? I already have reservations at a hotel in New York City. I need to get them canceled. I'm sorry, I'm not able to cancel reservations. I thought your job was reservations?! I can book reservations but can't cancel them. You will need to contact the hotel directly. I see. Do you have the number for the Four Seasons in NYC? The number for the Four Seasons in NYC is 555-7173 Thank you. I will give them a call can get this canceled. You're welcome!