turns: Hello how may I help you? need some help with a flight can you assist me Yes, where would you like to go? Hello? I need to book a flight to Europe by next Tuesday, whichever Ok, how about a flight to Italy? How much will this cost me A one way on that day is $500. I need it booked by Tuesday. Book me one ticket if that is available Ok, it is, should I use the credit card on file? Yes please use that one Ok, done!