turns: Hello how may I help you? Do you see my reservation for the New York hotel? Do you have a reservation number? 2565866 Yes, I have your reservation for 4 nights in the penthouse suite. Can you cancel that? Unfortunately I am unable to cancel reservations. You must contact the hotel directly. Would you like their number? Oh I'm so busy can't you just do it for me? Unfortunately I am unable to cancel reservations. Would you like the number for the hotel? No just forget it I'll figure it out later on Okay. Have a great day!