turns: Hello how may I help you? I need to book a flight to Europe. Which airport are you leaving from? JFK I have found flights to France, England, Germany and Italy. Which city would you like to go? Italy There is a flight from JFK to Florence, Italy on Monday at 6PM Perfect! How much is the flight? $724 Is it a direct flight? It is direct and will take 12 hours. Okay. Please book the flight for me. I have booked it for you. You will receive an email confirmation shortly. Thank you. you are welcome