turns: Hello how may I help you? hi, i need some help with my reservations for a hotel. Sure, how may I help you? i would like to cancel my reservation for the nyc hotel in the new york city. I'm sorry, but currently our automated system is unable to directly cancel bookings. Please contact the hotel directly at 1(888)555-5647 okay. is it 24/7? The toll free number is open every day of the year 24/7 i see. thank you. Of course. May I help you with anything else? We have a special of 99 dollars for our dallas-fort worth hotel. Would you like me to book that? i think i'm good today. Alright, have a nice day.