turns: Hello how may I help you? Hello how may I help you? I need help canceling reservations Sorry, I cannot directly cancel reservations. You will have to directly call the hotel to cancel your reservations. wow ok I can help with phone numbers to hotels to cancel your reservations if you let me know what hotel you would like to know about. Why was i directed to you for cancellations I am not sure, I am unable to cancel reservations. thanks for all the help Sorry I could not be of more assistance. Can I help you with anything else? that will be all thank you No problem. Have a great day.