turns: Hello how may I help you? I would like for you to book me a hotel room Alright, I can do that. Would you like to book a room at the Charleston hotel? I need the New York City hotel reservation canceled and book the Charleston hotel please. Unfortunately I can only book rooms, not cancel reservations. You must contact the hotel directly to cancel. Okay. I can do that. Great. You can still book the Charleston Hotel. Would you lice to proceed? Yes OK. I have booked a room for you at the Charleston Hotel. Is there anything else I can do for you? Thats all thank you Great. Have a safe trip!