turns: Hello how may I help you? I need to reserve some hotel rooms please ok for which hotel? I would like to stay at The Hilton ok how many rooms? I will need 5 rooms for everyone in my group. Please ensure all rooms are on the same floor i will have to book them on separate rooms Really? Hm, I don't think that will work. Are you certain you don't have enough rooms on the same floor. We are a work group there is not enough room on the same floor for 5 rooms Oh well, okay. I guess we'll have to try another option. Thanks anyway ok no problem