turns: Hello how may I help you? Hi can you cancel my reservations I made them at this hotel in new york city Unfortunately I am unable to cancel reservations. Oh okay are you sure? You can contact the hotel directly to take care of that. Sorry, I am only able to make reservations. ok do you have that number Yes, the phone number is 546-356-4684 Can I be of any further assistance? sure I need the address The address is 465 5th Avenue. thanks! Any time.