turns: Hello how may I help you? trying to book a specific hotel room in downtown Toronto can you help me with this Yes I can. What hotel? No preference for a specific hotel. I need a room with two beds but it must be on the second floor. Let me search How about a room at the Grand Hotel how much for 3 nights? It is $170 per night, $510 for three nights book me please 3 nights what are the dates 11/25 till the 28th How will you be paying