turns: Hello how may I help you? Hi , how ca I assist you? hello hi I was hoping to book a hotel room. Yes sure. I can assit you with that. What info do you require? We just only required 2 guest per rooms. Okay. So, I would like a room with two beds. Downtown Toronto. Ok. sure. Successfully booked the room for you. Wait. Could you confirm if it was in the second floor? Yes its in the second floor. Room 232. Great!! Thank you. is there anthing else?