turns: Hello how may I help you? Can you help me with hotel reservations? Sure, how can I help with that? I need a group of rooms in Baltimore. I see a Marriott in Baltimore. How many rooms do you need? Five, can they be on the same floor? I can only get three on the same floor, and two rooms either on the floor above or below that one. Is that okay? Sure, that works. Please book. I have booked, your invoice will be sent to your email Great, thanks! Enjoy!