turns: Hello how may I help you? Hello I need some help reserving a room I can help you with this. Can you provide me with some more information? nevermind actually cancel my reservation No worries. I actually can't help you cancel a reservation you will have to contact Happy Hotel directly instead What is their phone number? Their main telephone line is 1-800-555-5555. do I just call them any time? Yes, they are available to assist you 24/7. ok ill do that right now Sounds good. Sorry I couldn't be of more help with this matter.