turns: Hello how may I help you? Can you help me with hotel reservations? I can assist with that I made a reservation for a hotel in New York City that I want to cancel Let me see if that is doable, what place was the booked at? the marriott downtown Unfortunately the Marriot requires a direct call to cancel, can I get your their phone number? Sure, what is their number? it is 917-244-1290 Thanks so much! I'll give them a call now Ypu are welcome