turns: Hello how may I help you? I want you to reserve me a few hotel rooms. Ok I want it in the same floor. there aren't enough rooms on one floor sorry for it Can you exchange to other customers? but there are enough rooms if you are comfortable booking them on several different floors Yes but in the same floor. sorry it is in different floors Okay I'll call you again later. Maybe there are available by then. Ok,have you another question? That's all this time.