turns: Hello how may I help you? Can you help me schedule hotel rooms? Yes how many rooms will you be needing? I need 3 rooms at the downtown Hilton. Due to it being a high volume day, I will not be able to book all those rooms on the same floor. Would you like to proceed? How many different floors would we be on? I have 2 available rooms on the 4th floor and 1 on the 2nd That would work for me. Perfect. If you could give me your last name, I will go ahead and put a hold on those rooms. Put them in the name Smithburger. Ok I have 3 rooms on hold for Smithburger. Anything else I can help you with? No, thanks!