turns: Hello how may I help you? I made a reservation at a hotel in New York City and would like to cancel that reservation. You will have to contact the hotel directly to cancel Do you have a contact number for the hotel? I dont have that info for you Okay. You can book rooms though right? Yes i can Can you book a room for tomorrow night that has 2 beds? Sure thing there a hotel downtown Toronto. Is that okay for you? That is perfect. Okay done reserving