turns: Hello how may I help you? I need you to find me a hotel room for me and my group how many rooms would you like? 4 Rooms and can you make them all on the same floor? i apologize, i don't have four rooms available on the same flloor Okay, then can you make it for whatever floor then absolutely, i booked two rooms on the third floor and the other two on the fourth floor Okay, thanks! can i assist you with anything else? No, that is all, bye have a great day!