turns: Hello how may I help you? can you help me book a room please? Sure can! Okay, I'm looking for a room in downtown Toronto What kind of room? I need it to have 2 beds. Oh, and I want it to be on the second floor for some reason. I see a Hilton one for $500 and a Motel 6 for $80 That's a big difference. I guess I'll treat myself and go with the Hilton. Can I book that for July 17th and 18th please? Yes should I put that on your Vi? That's perfect. Thank you It's done you're most welcome!