turns: Hello how may I help you? I need to book a room. Ok, I can help. Can you suggest hotels in downtown Toronto? Yes, there is the Prince Murat, Columbo, The Smeagle Reagle, and Prancing Pony. Please book me a room with two beds at the second floor of Columbo? Ok, for what days> ? I want to check-in by Friday this week. Ok, How long will you be staying? For 3 days. Ok, I have booked a room with 2 beds on the second floor of the Columbo starting on friday. Thank you for assisting. No problem, is there anything else? That's all, thanks.