turns: Hello how may I help you? i need to cancel a reservation i made What reservation do you need to cancel? my hotel room i booked for tomorrow night I can't cancel hotel room reservations, sorry. You'll have to contact the hotel yourself. can you give me the number to the hotel then? it's the hilton in downtown chicago The number is 555-888-9999. ok great, thank you You're welcome. take care Have a good day.