turns: Hello how may I help you? Hi there I need help to cancel a reservation for a hotel that I booked. I'm sorry, I'm not programmed for that. You have to contact the hotel I see can I get the phone number for the hotel? is it possible? I am on my phone right now and can only use my hands free device Sure, the Radisson you booked is at 123-456-1234 Ok great Thank you you are welcome. Any more requests? are you able to book hotels then as well? I need to check to see if I can get another room somewhere else. Yes I can do that Fantastic, saves me a lot of time At that same hotel, I see a room available on the 3rd floor