turns: Hello how may I help you? I need help with something. Yes sure. What is it? It's about a hotel room Yes what happen? I need help booking one. Yes sure sorry but we can not cancel reservations and you need to contact the hotel directly for that. Book me a hotel in Chicago. And cancel my reservation in New York. We cannot cancel reservations for you , you need to contact the hotel directly. That's all. thanks. NTHANK OYU.