turns: Hello how may I help you? I need to book something. What do you need to book? But first I need to cancel previous reservations. I am afraid that I cannot cancel reservations. You must contact the hotel's phone number. Do you have that number? It's (123)-456-7890. Is the number 24 service? 24hour* The phone number is only open during business hours. What are they? 8:00 am. - 5:00 pm.