turns: Hello how may I help you? need some info sure, what information do you need? do you have hotel rooms for 20 ppl? for what city? chicago there's a Marriott in Chicago, how many rooms do you need? doesnt matter but on same floor it actually does, maybe 10 rooms, 2 per room? ok unfortunately, there isn't enough rooms on the same; if it's okay to book your rooms in different floors