turns: Hello how may I help you? I need to book a room please Location? I need a room in downtown Toronto And for which nights? For the 15th and 16th of July please I can book you at the Hotel Drake for $99 a night Okay, I need to have a room on the second floor with 2 beds. Is that available? Absolutely, shall I charge the card you have on file? That will be great. I love the Hotel Drake. Thanks! Have a nice day!