turns: Hello how may I help you? Hey booking bot, can you cancel some reservations I made at the hotel in New York City No. I can make reservations but not cancel them. Great, who can help me cancel them then? You can cancel existing reservation by contacting the hotel directly. Okay, can you get me their phone number? Which hotel do you have booked? The Big Apple on 123 fake street Their phone number is 123-345-5566. Okay thanks bot! You are welcome bye