turns: Hello how may I help you? Hi, I need some help booking a hotel Sure, I'll try my best to help. Can I get some more information first? I am looking for something in downtown Toronto. I see 3 hotels: Delta, Chelsea, and Sheraton. Which one would you like? I am interested in the Sheraton. Let me get more information about the Sheraton hotel chain. I need something on the second floor, and it has to have two beds. This is a 4-star hotel and currently offers a discount for 15% off a weekly stay. Great, that will work. I will book it for one week. I have set a reminder in your app for this. Great, thank for the help! You're welcome.