turns: Hello how may I help you? trying to book a specific room in downtown Toronto can you help me out with this Certainly, I can help you book a hotel. What specific room are you looking for Need a hotel room anywhere as long as its on the second floor and there are two beds available. in Downtown Toronto Certainly, let me look this up. I see one option The Hilton meets your qualification! Shall I book it yes book me this for five nights Great. What five nights will this be? Starting tomorrow please. Great. Booking room on second floor with two beds at Hilton in downtown Toronto. Will that be all today yes that will be it thanks for helping me out No problem. Enjoy your stay