turns: Hello how may I help you? Hi, can you book a room for me? Certainly, for how many guests? There will be 4 guests. What dates will you be arriving? July 15th-July 19th Wonderful. I have a guest sweet with two queens and a pullout couch. Will this setup work for you? *suite Yes, is the hotel in downtown Toronto? Could we request a room on the second floor? 2 beds is perfect. Yes, our hotel is right in the downtown center and the second floor is available. Would you like me to book this for you? Yes please. You are all set and your total comes to $74.82. Great, thanks!