turns: Hello how may I help you? I want to reserve a few hotel rooms. OKay, where would you like it? Nearby hotel in the City. how many rooms? 3 rooms and I want it at the same floor. I found a hotel in the city but there aren't enough rooms on one floor to fulful that request. Are you ok with multiple different floors? I would be glad if it's the same floor. I can't find any hotel around that area with that specification Okay never mind then. alright!