turns: Hello how may I help you? Can you help me with a hotel reservation? Sure. How can I help you? I made a reservation for a hotel in New York City that I want to cancel Unfortunately, I am unable to cancel reservations that have been booked. How would I go about canceling the reservation then? You will need to contact the hotel that you booked from directly. Do you have a number for them that I can call? Which hotel did you book at? The Marriott downtown Call 1-800-656-4411. Thank yoU!