turns: Hello how may I help you? I need to book a hotel room Okay. What type of room would you like to book? I need a room with two beds on the second floor. It's going to be in downtown Torontoto I have two rooms available that are both on the second floor. The 2 Bed Deluxe Queen for $140 and the 2 Bed Deluxe King for $160. That's the same Hotel? Yes. What hotel is that? Holiday Inn Express. Oh I like them I'll take the king bed one What date would you like to stay and how many nights? Thursday through Friday next week Okay. I booked the 2 Bed Deluxe King for Thursday through Friday next week. Thanks! You're welcome!