turns: Hello how may I help you? I need to book a hotel room in downtown Toronto. I can help. What hotel are you looking at? I just need a hotel that offers a room with two beds on the second floor. What dates do you have in mind? July 5th and 6th. Ok I found the Sheraton Toronto. It has the room and floor you requested. Rate is $100 per night. Is that ok? That's fine. I'll take it. Do I have permission to use your credit card on file? Yes. Go right ahead. Room booked July 5/6 at the Sheraton Toronto. Great! Thanks.