turns: Hello how may I help you? Hi, I need to book some hotel rooms? sure where will you be looking to stay, what city? I'll be staying in downtown Toronto. okay, I have found 2 hotels fairly cheap prices. would you like to learn more? Actually I'll take whichever costs more. I see Hotel Of Downtown Toronto $100 a night and The Sheraton Inn $70 a night and 15% off for 1 week. Come to think of it, I only need one room but with two beds. Ok let's do Hotel of Downtown Toronto. Sounds nice. Okay, so you want me do book your room for you? Yes, and can you try to get a room on the second floor? I will call the hotel clerk if this is possible and send you that information via email. Can I help with anything else? Great, that'll be everything. Thank you