turns: Hello how may I help you? Can you help me with a hotel reservation? Absolutely! I need to cancel a reservation I made for a hotel in New York City I'm so sorry, I'm only able to book rooms, I can not cancel reservations. What should I do to cancel my reservation if that's the case? For that, you would have to contact the hotel directly. Great, can I have the number for the hotel? You hotel's phone number is 555-463-6767. I'll give them a call now. I'll let you know when I need to book another hotel room! Thank you for thinking of me!