turns: Hello how may I help you? I would like to cancel the hotel reservations I made in NYC. Sorry, I can not cancel reservations, you must contact the hotel directly. do you need the phone number to the hotel? Yes, having the phone number would be helpful. the hotel phone number is 324-324-2342 are there anything else I can help you? Could you remind me what day my reservation was for? the reservation dates is august 16, 2018 I see. Thanks. thank you. are there anything else I can help you? That should be all. Thank you for all the help. thank you. have a great day.