turns: Hello how may I help you? I'd like to book a few hotel rooms for this weekend please OK. For how many guests? 11 guests, so I'd say we would need 4 rooms. OK I can do that. Do you want any specific floor? No floor in particular, but could I get all the rooms on the same floor? Is that possible? OK. Only the 7th floor is available to accommodate the 4 rooms you requested. That'd be perfect then, I'll book those OK, i'LL BOOK YOU THEN Alright sounds good, can you send the confirmation to email24@email.com please I'll send the info to the email you sent Nice, thanks for your help glad to help you