turns: Hello how may I help you? Can you look up reservations I've made? Yes, I am here to help. I made some reservations in New York City, can you find them? Yes, I see a reservation at the Embassy Suites. Can you cancel that reservation for me? I am not able to cancel the reservation. You will have to contact the hotel directly. Do you have the phone number so I can contact them? Yes it is 1-888-123-4567 Awesome, thanks for your help bot. Good Bye.