turns: Hello how may I help you? I need to book a room Where would you like to book a hotel room? Somewhere in downtown Toronto for friday and saturday. 3 or 4 stars if possible How many people will be in your party? 2 adults. I will need two beds There are available rooms at the Hotel Canada for $89/per night. That will work. Is there anything on the 2nd floor? Yes, there are available rooms on the second floor. Would you like me to book that for you now? Yes please Okay, one second story room with two double beds room booked for Hotel Canada this Friday and Saturday night. It is a 4 star hotel thank you, that's perfect