turns: Hello how may I help you? I need to book a hotel room in Toronto. okay, any other specifications you need? Yes, I want it to be downtown, have two beds, and be on the second floor. I found one hotel that has that for $400 a night, is that ok? That's an okay price. I'll take it. When would you like to book it for? July 1st and 2nd. Okay I booked that for you! Great. Thank you. That's all I need for today. awesome!