turns: Hello how may I help you? I need help with hotel reservations. I can do that. What would you like me to do? I need to cancel my hotel reservations in New York City Unfortunately, I can only book rooms at this time. You can't cancel reservations? I am not able to cancel reservations you must contact the hotel. No, I can not. Do you have the hotel phone number? Yes. It is 333-333-3333. They will be happy to help you. OK I will give them a call. Is there anything else I can do for you today? No thanks