turns: Hello how may I help you? Hello, can you help me with a reservation i made at a hotel in NYC? I can help you with that. Awesome, I booked a hotel room for next week, but sadly my trip was cancelled. Do you think you could cancel the booking? I can't do that myself but can direct you to someone who can help. Aw, are you sure I can't just do it through you? You will need to contact the hotel directly to perform this operation. Well, alright. Do you have the number available so I can give them a call? The number you will need to call is 868-5599. Okay, and is that 1(800) or 1(888)? 800 Thanks.