turns: Hello how may I help you? I'd like to book a hotel room in Toronto Canada and it needs to be on the second floor with two beds I will be happy to assist you Also I'd like the hotel to be downtown Toronto What are the dates you need reserved? July 4th And for how many nights? 1 Find anything ? I can reserve the requested room at the downtown Marriot for one night in Toronto on July 4th. The second floor is not available. The third, however, is. Close enough Shall I confirm it? Yez