turns: Hello how may I help you? I need some help booking a room? Where would you like to book the room? I need to book a two bed room in downtown Toronto and I would like the second floor. Non smoking or smoking? Non smoking please. Just a moment while i get that set up for you Thank you so much. I forgot to ask what card will you be using? The card ending in 3245. Okay thank you, i have booked a room for you Awesome! Thanks so much. That was it for me today. You're welcome