turns: Hello how may I help you? Hi I need some advice I can help with that. What is your question? Can you tell me cool things to do in Miami? I have 101 ideas for fun in Miami. Will you be travelling with family or with friends? I will be traveling alone for business A sightseeing tour and Everglades combo tour is available. Would you like me to make a reservation? That sounds great, yes please. My name is John Smith. Ecxellent. What day would you like the tour, Mr. Smith? August 15th I can arabge that for you. I will have the charges sent to your default account in your profile. Great, thank you. That is all I needed! Enjoy you tour!