turns: Hello how may I help you? I need some help with my reservation Sure, how can I help with hotel reservations today? You know the one I made for New York this weekend? Yes, I see the reservation for the New York Marriott this weekend. I need to cancel that one Unfortunately, I am only capable of making new reservations for you. To cancel a reservation, you will need to contact the hotel directly.. Okay, do you have the number? Sure. The number is 1-800-531-6969 Thanks a lot Anytime!