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Bursa Anywhere is Bursa Malaysia Depository's electronic platform

that enables the depositors to access, manage, execute CDS

(Central Depository System) transactions and receive CDS

notifications electronically.

A
REGISTERING FOR BURSA ANYWHERE

QA1: Who is eligible to register for Bursa Anywhere?

Individuals with existing direct CDS account(s) with Bursa Malaysia Depository Sdn
Bhd (“Bursa Malaysia Depository”).

QA2: If I am a corporate account holder, can I also use Bursa Anywhere?

Bursa Anywhere services are currently offered to individuals with direct CDS
account(s) only.

QA3: Can I register for Bursa Anywhere if I hold a nominee CDS account?
 Bursa Anywhere services are currently offered to individuals with direct CDS

account(s) only.

QA4: My CDS account is currently dormant/inactive. Can I register for Bursa
Anywhere?
Regardless of the account status, individuals with existing direct CDS accounts
may register for Bursa Anywhere. Individuals may use Bursa Anywhere to
reactivate their dormant or inactive account(s).

QA5:  What type of mobile phones are able to download the Bursa Anywhere Mobile

App and register for an account?
All Android users with software version 5.0 and above and supported by Google
Play Store, as well as iOS (Apple) users with version 11.3 and above, are able to
download and register for Bursa Anywhere.

QA6: How do I subscribe/register for Bursa Anywhere?

You need to download the Bursa Anywhere app from Google Play Store for Android
or App Store for iOS (Apple). Then, follow the instructions on the Bursa Anywhere
screen to complete the registration.

Please note that if you are a non-eStatement subscriber with Bursa Malaysia
Depository, you need the unique six (6) digit password phrase provided in your
hardcopy CDS statement of accounts and notices to register your email address.
If you cannot locate your password phrase, kindly contact Bursa Anywhere Service
Desk at 03-2034 7090.

QA7: Can I register for a Bursa Anywhere account via a desktop/laptop?

Bursa Anywhere is a Mobile App, hence it is only available on handphones and
tablets.

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QA8: Is it mandatory to register for Bursa Anywhere?

Registration for a Bursa Anywhere account is not mandatory. Depositors have the
option to register for Bursa Anywhere to enjoy the benefits and conveniences of
the services offered.

QA9: After registering for Bursa Anywhere, can I still go to the ADA (Authorised
Depository Agent, also known as “Broker”) to perform any CDS
transactions?
Depositors will always have the option to perform CDS related transactions at the
ADA’s office where the depositor’s CDS account(s) is/are maintained.

QA10:  Will Bursa Malaysia Depository impose any joining or annual maintenance

fees for Bursa Anywhere?
 There are no joining or maintenance fees for Bursa Anywhere.

B
BURSA ANYWHERE ACCOUNT MANAGEMENT

QB1: Can I register for more than one Bursa Anywhere account?

Registration of Bursa Anywhere account is on the basis of one account per
NRIC/passport.

QB2: Can I change my password in Bursa Anywhere account?

Yes. The guide on how to change your Bursa Anywhere account password is
available in the User Guide.

QB3: Can I terminate my access to Bursa Anywhere account?

Users may terminate their access to their Bursa Anywhere account at any time by
following the simple steps in the Bursa Anywhere Mobile App.

C
ACCESS TO BURSA ANYWHERE

QC1: Is Bursa Anywhere accessible 24 hours and can I do CDS transactions during

weekends or public holidays?
Bursa Anywhere is accessible 24/7. However, for transactions that require the
ADA’s (Authorised Depository Agent, also known as “Broker”) approval and are
executed through Bursa Anywhere during a non-business day will be processed
on the following business day.

QC2: Where can I access to the Bursa Anywhere User Guide?

Users can access the Bursa Anywhere User Guide upon login and click the menu
on top left corner of the Bursa Anywhere Mobile App.

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QC3: If I encounter any issues or problems in accessing Bursa Anywhere, who can

I contact?
You can contact the Bursa Anywhere Service Desk at 03-2034 7090 or drop your
queries to bursaanywhere@bursamalaysia.com for any inquiry or problem.

D
SECURITY OF BURSA ANYWHERE

QD1: How do I ensure my transactions via Bursa Anywhere Mobile App are
secured?

Transactions performed via Bursa Anywhere Mobile App requires two factors of
authentication.  The user is required to enter user ID and password to login to Bursa
Anywhere. For executing a transaction, an SMS TAC is required. The SMS TAC
will be sent to your registered handphone number.

E
SERVICES OFFERED IN BURSA ANYWHERE

QE1: What are the services offered in Bursa Anywhere?

 Services available are as follows:

a. CDS Account Opening
b. Marked-to-market portfolio (for securities, viewed by CDS Account or Stock)
c. Monthly CDS Statements (for all direct CDS accounts)
d. Updating of Depositor’s information in CDS:

• Depositor’s Name

• Bank Account Information

• Correspondence Address

• Telephone Number (House or Office No.)

• Registered Address

• Race & Nationality

• Consolidation of CDS Statements of Accounts

• Consolidation of Bank Account Information

• Revocation of Consolidated CDS Statement of Accounts

• Revocation of Consolidated Bank Account Information.
e. Transfer of Securities (No Change in Beneficial Owner)
f. Reactivation of Inactive Account
g. Reactivation of Dormant Account
h. Subscription to eDividend
i. Applying for Rights Issue (eRights)
j. Push/Blast* communication on corporate action entitlement.

mailto:bursaanywhere@bursamalaysia.com

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Please note that for CDS account opening, subscription for eDividend services as
well as updating of depositor name, registered address, bank account information,
race and nationality would require the depositors to attach relevant supporting
documents for the ADA’s (Authorised Depository Agent, also known as “Broker”)
approval.

Note*: Push/Blast communication is to enable depositors to receive communication
on market developments and corporate actions of their shareholders.

F
CDS ACCOUNT OPENING

QF1: Can I open a new CDS account via Bursa Anywhere?
Bursa Depository allows Malaysian individuals who meet the following criteria to
submit an application to open a new CDS account via Bursa Anywhere.
▪ Malaysians with MyKad
▪ Age 18 and above (by birth date)
▪ A person who has not been adjudicated a bankrupt under the Bankruptcy Act

1967 and remains an undischarged bankrupt at the time of application
▪ A person who is not a “mentally disordered person” within the meaning of the

Mental Disorders Ordinance 1952

Non-Malaysians and Permanent Residents of Malaysia can go through their
preferred ADA (Authorised Depository Agent, also known as “Broker”)  to open an
account.

QF2:  Can a corporate open a CDS account via Bursa Anywhere?

Currently, Bursa Anywhere is only catered for individuals with direct CDS accounts.
Hence, a corporation needs to go through its preferred ADA to submit an
application to open an account.

QF3: Can I open a new CDS account via Bursa Anywhere if I’m already a current

CDS account holder?
Yes, you could open a subsequent CDS account via Bursa Anywhere. However,
one cannot open multiple CDS accounts with the same ADA.

QF4: Is my application for account opening immediate upon submission via Bursa

Anywhere?
 All account opening applications will be processed by your preferred ADAs within

two market days.

QF5: How would I know if the ADA has approved or rejected my application for a

CDS Account Opening?
You will receive notification via the Bursa Anywhere inbox and registered email on
the status of the account opening application.

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QF6: If my preferred ADA rejected my application for CDS Account Opening, can I

reapply via another preferred ADA?
 Yes, you may reapply via another preferred ADA.

QF7: Can I select multiple preferred ADAs during my application for CDS Account

Opening?
Bursa Anywhere provides users with the option to include a second preferred ADA
during the account opening application via Bursa Anywhere.

Please note that:

▪ Even though a second preferred ADA is selected during the account opening

application via Bursa Anywhere, if the account opening application is rejected
by the primary preferred ADA, the request will not be routed to the second
preferred ADA. However, Users may reapply to another ADA.  If an application
is rejected, the account opening fee payment will be refunded to user’s bank
account via FPX online system.

▪ If your request for account opening expired due to no response by your primary

preferred ADA within two market days, your application will be automatically
routed to the second preferred ADA. You will be notified via the Bursa
Anywhere inbox and your registered email on the said matter. The account
opening fee will not be refunded when your application is routed to the second
preferred ADA, it will only be refunded if your second preferred ADA rejects the
application.

QF8: How do I sign-off my application for CDS Account Opening via Bursa

Anywhere?
 Bursa Anywhere has adopted digital signature for CDS Account Opening.  Hence,

your application will be tied to a digital signature upon a successful application.
Please note that each digital signature is only valid for one occasion of a successful
account opening application.

QF9: Do I need to pay for the digital signature?
 The cost for digital signature will be borne by Bursa Malaysia Depository.

QF10: How do I submit the supporting documents required for the CDS Account

Opening?
The applicant is required to submit two (2) supporting documents for CDS Account
Opening via Bursa Anywhere, i.e. a copy of MyKad and bank statement/passbook.
For MyKad, the applicant is required to take an image of the front and rear side of
the MyKad for submission. Whilst for the bank statement/passbook, the applicant
can either take an image or upload a pdf copy.

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G
MONTHLY CDS STATEMENT

QG1: If I do not have any hardcopies of CDS statements with the six (6) digit
password phrase, can I still register for Bursa Anywhere?

 Yes, you can, however you need to complete the following 2 processes:
i. Firstly, register your email address with the ADA (Authorised Depository

Agent, also known as “Brokers”) where you are maintaining your CDS
account.  Should you have more than one CDS account, you only need to
register one of your CDS accounts with the ADA where the account is
maintained.

ii. Upon registration of your email address in CDS system by the ADA, you
can download Bursa Anywhere Mobile App and register for a Bursa
Anywhere account.

QG2: Will I continue to receive CDS statements in hardcopy once I have registered

for Bursa Anywhere?
Upon registering for Bursa Anywhere, you are deemed as registered for
eStatement with Bursa Malaysia Depository.  Hence, you will be receiving all your
CDS statement of accounts electronically, via the Bursa Anywhere Mobile App and
registered email.  Note that the monthly eStatement is password protected and is
downloadable.

QG3: How do I obtain the password to access to the monthly eStatement?
The guideline to obtain the password is contained in the email with the monthly
eStatement attached.

       QG4: Will I continue to receive CDS notices in hardcopy once I have registered for
 Bursa Anywhere?

As you are deemed registered for eStatement upon successful registration for a
Bursa Anywhere account, you will cease to receive all CDS notices in hardcopy.
You will however, receive the notices via the email registered with Bursa Malaysia
Depository.

 QG5: Can I continue to receive my CDS statement via email once I have de-

registered/terminated my access to Bursa Anywhere?
A depositor is still deemed as an eStatement subscriber should the depositor de-
register/terminate his/her access to Bursa Anywhere. Post termination/de-
registration of Bursa Anywhere, the depositor will receive his/her CDS notifications
via the email address registered with Bursa Malaysia Depository.

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H
TRANSFER OF SECURITIES

QH1: Can I perform transfer of securities via Bursa Anywhere?

Yes, transfer of securities can be performed through Bursa Anywhere but it is

limited to No Change in Beneficial Owner (NCBO) type of transfer transactions.

Meaning the depositor can only transfer his/her own securities from one direct CDS

account to another direct CDS Account. A depositor cannot perform transfer of

securities from a direct CDS account into a nominees CDS account through Bursa

Anywhere.

The CDS account from which the securities will be transferred from, must be in

“Active” status meanwhile the CDS account to which the securities will be

transferred to, must be in either an “Active” or “Inactive” status.

QH2: Can I perform a transfer of securities at any time of the day through Bursa

Anywhere?

The request for transfer of securities can only be performed via Bursa Anywhere

from 9.00 am to 4.15 pm on a business day from Monday to Friday.

QH3: Will the request for transfer of securities through Bursa Anywhere result in

immediate movement of securities from transferor’s CDS account to

transferee’s CDS account?

All requests for transfer of securities through Bursa Anywhere will require the

ADA’s (Authorised Depository Agent, also known as “Broker”) approval before the

securities can be transferred to transferee’s CDS account.

QH4: How do I pay for the transaction fee if I perform transfer of securities via

Bursa Anywhere?

Once you have confirmed the request for transfer of securities in Bursa Anywhere,

you will be guided to the FPX system which will lead to your online bank account

to make the payment for the transfer fee.

QH5: How do I know my request for transfer of securities through Bursa Anywhere

have been accepted and submitted to my ADA?

Once the transfer fee payment through FPX is successful, you will receive an inbox

notification informing you of the successful submission of your request for transfer

of securities. An email confirmation will be sent to your registered email address

on the status of your transfer request.

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Subsequently, by clicking on the securities under the Account or Stock View, you

will see the quantity of the securities that you submitted for transfer has been

earmarked.

Note: Earmarked status refers to quantity of securities that have been committed

specifically for transfer purposes.

QH6: What should I do if I don’t receive any inbox or email confirmation on my

request for transfer of securities after I successfully paid my transfer fee

through the FPX?

If you do not receive a confirmation notification from Bursa Anywhere after you

have successfully submitted the transfer request, please immediately contact the

Bursa Anywhere Service Desk at 03-2034 7090 for assistance.

QH7: How do I know if my request for transfer of securities have been approved or

rejected by the ADA?

By end of the transaction day, the securities balance under the Account or Stock

View in your Bursa Anywhere account will be updated, and you will receive an

email and inbox notification informing you that your request for transfer of securities

has been processed by the ADA.  If any of the transfer requests were rejected by

the ADA, the reason for rejection will also be provided in the email notification.

QH8: What happens if the ADA rejects or cancels my request to transfer of

securities?

If the request to transfer of securities through Bursa Anywhere is unsuccessful due

to ADA cancellation/rejection of the transfer request, the securities will remain in

your CDS account and the quantity of securities will be released from earmarked

status.

The transfer transaction fee for cancelled or rejected request will be refunded

through the FPX’s online system.  The refund process will take place on the next

market day by Bursa Malaysia Depository.

I
UPDATE OF CDS PARTICULARS

QI1: If I update my correspondence address in Bursa Anywhere during non-

working hours, when can I expect the updates to be reflected in the CDS

account?

The changes made via Bursa Anywhere will be reflected next working day in the

DS account.

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QI2: Can I perform multiple updates to my CDS account particulars via Bursa

Anywhere?

 Yes, you could perform multiple updates via Bursa Anywhere.

The following updates are permitted through the Bursa Anywhere application:

• Name

• Registered address**

• Bank Account Information**

• Nationality/Race**

• Correspondence Address

• Landline Telephone number

• Consolidation CDS Statements of Accounts

• Consolidation of Bank Account Information

• Revocation of Consolidated CDS Statement of Accounts

• Revocation of Consolidated Bank Account Information

**Note: Updating of registered address, bank account information and

nationality/race requires the depositor to upload the relevant supporting

documents in the appropriate allowable format and requires the ADA’s

(Authorised Depository Agent, also known as “Broker”) verification and

approval before the update is processed in CDS system.

J
REACTIVATION OF CDS ACCOUNT

QJ1:    Can I perform reactivation of my CDS account through Bursa Anywhere?

 Yes, you can perform reactivation of Inactive and/or Dormant statuses CDS

accounts through Bursa Anywhere.

QJ2: Is there a fee that I must pay to reactivate my CDS account?

 The reactivation of an Inactive status CDS account is free however, a minimal fee

will be imposed for the reactivation of a Dormant status CDS account.

QJ3: Will my CDS account status updated immediately once I have submitted my

request through Bursa Anywhere?

 Yes, an Inactive status CDS account will be updated immediately once you have

successfully submitted the request, while a Dormant status CDS account will be

updated once the reactivation fee is successfully made via the FPX online system.

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K
SUBSCRIPTION FOR EDIVIDEND

QK1: How can I register my bank account information for eDividend services

through Bursa Anywhere?

 You can register your bank account information for eDividend by submitting your

bank account information and provide the relevant supporting document i.e. copy

of bank statement/passbook/online print of internet banking. For the submission

of the supporting document, you may either take an image or upload a pdf copy.

User must ensure that the supporting document contains the name of the bank,

name of applicant and the bank account number.

QK2: Can I register a bank account information of a bank that is located overseas?

No, only bank accounts maintained with Malaysian financial institutions that offer

the Inter-Bank Giro (IBG) service are allowed.

QK3: Will I incur any cost to register my bank account information for eDividend?

If your CDS account was opened prior to 19 April 2013, a nominal fee will be

imposed for registration of bank account information for eDividend whilst, if your

CDS account was opened after 19 April 2013, no fee will be imposed for

registration for eDividend.

QK4: Will I incur any additional cost for receiving Dividend payments

electronically?

No, you will not incur any charges for receiving dividend payments electronically.

L
CONSOLIDATED BALANCE (ON DEMAND)

QL1: If I maintain more than one CDS account with the ADAs (Authorised

Depository Agent, also known as “Broker”), can I access to all my balances

in Bursa Anywhere?

You may access all your direct CDS accounts and view the balances via single

login to Bursa Anywhere.

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M
MARKED-TO-MARKET FOR SECURITIES (BY STOCKS AND
BROKERS)

QM1: Are the prices of shares shown on Bursa Anywhere real-time?

The prices displayed on the Bursa Anywhere App are not on a real-time basis.

Prices displayed will be as of the following times during the trading days:

• 7.00 am

• 9.15 am

• 10.00 am

• 11.00 am

• 12.00 noon

• 12.35 pm

• 2.45 pm

• 3.00 pm

• 4.00 pm; and

• 5.15 pm

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N
ERIGHTS

QN1: Can I subscribe Rights securities via Bursa Anywhere?

 Yes, you may subscribe Rights securities via Bursa Anywhere provided that:

• The issuer has appointed Bursa Depository Sdn Bhd to facilitate eRights

service via Bursa Anywhere mobile app;

• it is an application that corresponds with the rights attached to the

applicable securities in your CDS Account;

• within the date and time period as decided by the issuer and/or share

registrar;

• you have subscribed for Bursa Depository’s eDividend service; and

• you are eligible to apply for the rights securities in Malaysia or in

jurisdictions where the rights securities offering is intended to be available.

QN2:  How would I know if I could subscribe for Rights securities via Bursa

Anywhere eRights service?

You may check from the abridged prospectus to see if Bursa Anywhere eRights

service has been named in the procedures of acceptance by the issuer or you may

check via Bursa Anywhere at the eRights service of Bursa Anywhere.

QN3: How many times can I apply for Rights securities via Bursa Anywhere

eRights service?

 You may apply for Rights securities via Bursa Anywhere eRights service as many

times within the date and time period as announced by the issuer.

QN4: What if Bursa Anywhere eRights service is not available for my subscription

of Rights securities?

 You may still subscribe for Rights securities via other mode of application, i.e.

submission of Rights issue physical form to the related share registrar, automated

teller machines or eRights service operated by financial institutions, etc.

QN5: Can I subscribe Rights securities via Bursa Anywhere eRights service after I

submit my subscription via other mode of application, i.e. physical

application form to Share Registrar, automated teller machines or eRights

service operated by financial institutions etc.?

 Yes, you may subscribe additional Rights securities via Bursa Anywhere eRights

service even though you have submitted your subscription via a different mode of

application. However, the quantity of Rights securities to be allotted to you will be

subject to the issuer’s discretion.

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QN6: How would I know if my application via Bursa Anywhere eRights services

has been successfully submitted?

 Your subscription is successfully submitted via Bursa Anywhere eRights services

when:
i. you have successfully made full subscription payment via the payment

gateway; and

ii. you have received an email indicating that the Electronic Application has

been submitted to the Issuer and/or the Share Registrar.

QN7: Why did my Rights securities application via Bursa Anywhere eRights

Service get rejected before the stipulated closing date of the Rights issue,

even though my payment via payment gateway is successful?

 Apart from the technical issue on network or system, your subscription will be

rejected before the stipulated closing date of the Rights issue, if you do not make

payment from the bank account that you have subscribed for Bursa Depository’s

eDividend service.

QN8: What do I do if I want to revise or cancel my Rights securities subscription

after my application via Bursa Anywhere eRights service is successful?

 In any event if you want to revise or cancel your Rights securities subscription after

successful submission via Bursa Anywhere eRights service, you may contact the

related share registrar directly.

QN9: Would I get a refund on the subscription fee (handling fee charged by Bursa)

and applicable tax (if any) if my subscription is rejected by share registrar?

 There will be no refund of any subscription (handling fee charged by Bursa

Malaysia Depository) and applicable tax (if any), if your subscription is rejected by

the Issuer/share registrar during their processing.

QN10: Who should I contact for the refunds related to the allotment of the Rights

securities?

 You may contact the issuer / share registrar for any request of refund related to

your allotment of the Rights securities.

QN11: I’ve lost my printed copy of abridged prospectus, where can obtain

information on the Rights issue?

 You may either request another printed copy from the issuer / share registrar or

you may view the electronic prospectus at the Prospectus landing page of

Corporate Announcements at Bursa Malaysia Berhad Website

(https://www.bursamalaysia.com) or access via the hyperlink in the Bursa

Anywhere eRights service.

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QN12: Can I change my eDividend Bank Account if I want to use another bank

account for paying the subscription fee?

You may submit your request to update your eDividend Bank Account Information

via Bursa Anywhere. You may apply for Rights securities via Bursa Anywhere

eRights service once your ADA has processed and updated your latest eDividend

Bank Account Information maintained with Bursa Depository.

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O
ELECTRONIC GENERAL OFFER / TAKE OVER

QO1: Can I participate in a General Offer / Take Over corporate exercise (eGO) via

Bursa Anywhere?

Yes, you can participate in the eGO via Bursa Anywhere provided that:

• The Offeror has appointed Bursa Depository Sdn Bhd to facilitate the eGO

service via Bursa Anywhere mobile app;

• you have the securities undergoing the eGO in your CDS account;

• you accept and initiate the eGO transfer within the prescribed timeline as

indicated in the Offer Document;

• you have subscribed for Bursa Depository’s eDividend service; and

• you are eligible to accept the Offer in Malaysia or in jurisdictions where the

Offer is intended to be available.

QO2: Can I submit my eGO transaction and perform a transfer of securities at

any time of the day through Bursa Anywhere during the Offer period?

Due to transfer of securities is mandatory in order to complete your eGO

acceptance, you are advised to perform eGO transaction and followed by the

request for transfer of securities via Bursa Anywhere from 9.00 am to 4.15 pm on

a business day (i.e. Monday to Friday).

QO3:  How would I know whether the listed company’s eGO exercise is offered

through Bursa Anywhere?

You may read from the Offer Document via the Announcement made on Bursa

Malaysia’s website to find out if Bursa Anywhere eGO service has been named in

the procedures of acceptance by the Offeror or you may check via Bursa Anywhere

at the eGO service of Bursa Anywhere.

QO4: How many times can I perform the eGO transfer transactions via Bursa

Anywhere?

 You may apply for the eGO transfer as many times within the date and time period

as announced by the issuer so long you are eligible to the securities that are

undergoing the eGO.

QO5: What if the Bursa Anywhere service is not available for me to accept the

General Offer?

 You may still accept the General Offer exercise by performing the transfer exercise

at the Authorised Depository Agent’s (ADA) office and submit the executed Form

of Acceptance and Transfer to the Share Registrar of the Offeror via postal service.

QO6: How would I know if my application for the acceptance of eGO via Bursa

Anywhere has been successfully submitted?

 Your acceptance of eGO is successful via Bursa Anywhere when you have

received an email indicating the transfer of your Offer shares to the Offeror’s CDS

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account has been successfully processed by your ADA and your eGO application

has been forwarded to the Share Registrar.

QO7: Would I get a refund on the subscription fee (handling fee charged by Bursa)

and applicable tax (if any) if my transfer request is rejected by the ADA or

Offeror?

 Bursa will refund the subscription fee (handling fee charged by Bursa) and

applicable tax (if any) if such a transfer request is rejected by the ADA.  However,

no refund of any handling fee and applicable tax (if any) will be paid should the

transfer request is not accepted by the Share Registrar / Offeror.

QO8: How do I pay for the transaction fee if I perform the transfer of securities via

Bursa Anywhere?

Once you have confirmed the request for the transfer of securities in Bursa

Anywhere, you will be guided to the FPX online payment platform which will lead

to your online banking account for making the payment on the transfer fee.

QO9: What should I do if I don’t receive any inbox or email confirmation on my

request for the transfer of securities after I successfully paid my transfer fee

through the FPX?

If you do not receive a confirmation notification from Bursa Anywhere after you

have successfully submitted the transfer request, please immediately contact the

Bursa Anywhere Service Desk at 03-2034 7090 during business day for

assistance.

QO10: What happens if the ADA rejects or cancels my request on the transfer of

securities?

If the request on the transfer of securities through Bursa Anywhere is unsuccessful

due to ADA’s cancellation/rejection of the transfer request, the securities will

remain in your CDS account and the quantity of securities will be released from

earmarked status.

The transfer transaction fee for cancelled or rejected requests will be refunded

through the FPX’s online system.  The refund will be processed within 2 market

days by Bursa Depository.

QO11: Can I request for my ADA to transfer my Offer securities separately and

submit my Acceptance of Offer application via Bursa Anywhere eGO

service?

The eGO includes the request for transfer of the Offer securities to be part of the

process flow in order to successfully complete the eGO acceptance. The transfer

of the Offer securities cannot be executed separately.

QO12: What do I do if I want to revise or cancel my acceptance of Offer after my

application via Bursa Anywhere eGO service is successful?

In the event you want to revise or cancel your acceptance of the Offer after

successful submitted via Bursa Anywhere eGO service, you may contact the

Share Registrar directly.

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QO13: Who should I contact for the return of my securities that I have transferred

to the Offeror?

You may contact the Share Registrar for any request to return your securities.

V 2 . 4 _ 3 0 0 3 2 0 2 2     P a g e  18 | 19

P
ELECTRONIC DIVIDEND REINVESTMENT PLAN

QP1: Can I participate in an electronic Dividend Reinvestment Plan corporate

exercise (eDRP) via Bursa Anywhere?

Yes, you can participate in the eDRP via Bursa Anywhere provided that:

• The issuer has appointed Bursa Depository Sdn Bhd to facilitate eDRP

service via Bursa Anywhere mobile app;

• it is an application that corresponds with the dividend reinvestment

entitlement attached to the applicable securities in your CDS Account;

• within the date and time period as decided by the issuer and/or share

registrar; and

• you are eligible to apply for the DRP securities in Malaysia or in jurisdictions

where the DRP offering is intended to be available.

QP2:  How would I know whether the listed company’s eDRP exercise is offered

through Bursa Anywhere?

You may read from the DRP Statement and Notice of Election via the

Announcement made on Bursa Malaysia’s website to find out if Bursa Anywhere

eDRP service has been named in the procedures of acceptance by the Issuer or

you may check via Bursa Anywhere at the eDRP service of Bursa Anywhere.

QP3: Do I still need to submit the physical form that I received after successfully

submitted an eDRP application via Bursa Anywhere eDRP service?

You do not need to complete and submit physical form once you have successfully

submitted an eDRP application via Bursa Anywhere.

QP4: What if Bursa Anywhere eDRP service is not available to apply for my

dividend reinvestment plan corporate exercise?

You may still submit to an application on your election of DRP via other mode of

application, i.e. submission of physical form to the related share registrar or other

methods as prescribed in the DRP Statement and Notice of Election.

QP5:  How would I know if my application for eDRP via Bursa Anywhere has been

successfully submitted?

Your acceptance of eDRP is successful via Bursa Anywhere when you have

received an email indicating an email indicating that the Electronic Application has

been submitted to the Issuer and/or the Share Registrar.

V 2 . 4 _ 3 0 0 3 2 0 2 2     P a g e  19 | 19

QP6: What do I do if I want to revise or cancel my eDRP application after

successful making my application via Bursa Anywhere eDRP service?

In any event if you want to revise or cancel your application after successful

submission via Bursa Anywhere eDRP service, you may contact the related share

registrar directly.


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Bengkel Panel Penyelidik Fatwa Negeri Sembilan
December 7, 2016
Penuntut Ilmu
2016, 6-8 Disember. Bengkel Panel Penyelidik Fatwa Negeri Sembilan. Boardromm 1, Tingkat 7, Palm Seremban Hotel. Anjuran: Jabatan Mufti Negeri Sembilan.
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Information Services License Agreement:

General Terms and Conditions

Information Services License Agreement General Terms and Conditions  2
Version 1.0 – 1 August 2018

Contents
1 Definitions and Interpretation .............................................................................................. 3

2 Duration of Agreement ........................................................................................................ 3

3 Variations to the Agreement by Bursa or Licensee .............................................................. 3

4 Licence ............................................................................................................................... 4

5 Intellectual Property Rights ................................................................................................. 5

6 Fees and Payment Terms ................................................................................................... 5

7 Access to Information.......................................................................................................... 6

8 Licensee’s Use and Distribution of Information ................................................................... 6

9 Operational Controls ........................................................................................................... 8

10 Records and Reporting ....................................................................................................... 9

11 Audit and Investigation ........................................................................................................ 9

12 Bursa’s Rights ....................................................................................................................10

13 Confidentiality and Publicity ...............................................................................................11

14 Notices ...............................................................................................................................11

15 Force majeure ....................................................................................................................12

16 Warranties and Indemnities ...............................................................................................12

17 Limitation of liability ............................................................................................................14

18 Dispute Termination ...........................................................................................................14

19 Dispute Resolution .............................................................................................................15

20 Governing Law ...................................................................................................................16

21 General ..............................................................................................................................16

Information Services License Agreement General Terms and Conditions  3
Version 1.0 – 1 August 2018

1 Definitions and Interpretation

1.1 Definitions

In this Agreement and in any Appendices hereto unless the contrary intention appears,
the defined terms in this Agreement shall have the meaning respectively assigned to
them as stated in the Glossary in the Information Services Guidelines.

1.2 Interpretation

1.2.1 Words denoting the singular number shall include the plural and vice versa;

1.2.2 Words denoting individuals or persons shall include corporations and vice

versa;

1.2.3 Headings are for convenience only and shall not affect interpretation of this
General Terms and Conditions;

1.2.4 References to clauses, sub-clauses, appendices and parts are references to
clauses, sub-clauses and parts of this General Terms and Conditions;

1.2.5 Words denoting any gender shall include all genders;

1.2.6 References to RM or MYR shall mean Malaysia Ringgit;

1.2.7 References to USD shall mean US Dollar; and

1.2.8 Any covenant, warranty, acknowledgement, provision or proviso in which more
persons than one covenant, warrant, acknowledge, agree or appoint or are
deemed to covenant, warrant, acknowledge, agree or appoint shall be deemed
to bind and to extend to such persons and any two or greater number of them
jointly, and each of them severally.

2 Duration of Agreement

2.1 The Agreement shall take effect from the Commencement Date and shall continue in
force until its termination pursuant to clause 18 herein.

3 Variations to the Agreement by Bursa or Licensee

3.1 The template for Cover Agreement, the template for Form 1, the General Terms and
Conditions, Guidelines and Price List may be amended by Bursa from time to time. The
Licensee shall be given at least three (3) months’ written notice before the changes
take effect. Changes to the Cover Agreement, the template for Form 1, the General
Terms and Conditions, Guidelines and Price List shall automatically be incorporated
into the Agreement of the Licensee on the date that the changes take effect.

Information Services License Agreement General Terms and Conditions  4
Version 1.0 – 1 August 2018

3.2 If the Licensee does not agree with the change(s) by Bursa to the Cover Agreement,
Form 1, the General Terms and Conditions, Guidelines and Price List/Fee Schedule,
the Licensee may:

(i) terminate either the Information Product and/or related usage and/or distribution in

Form 1 affected by the change, by providing Bursa with at least 1 (one) months’
written notice prior to the date on which the change becomes effective. The Fee
Schedule shall be updated accordingly and shall supersede the previous Fee
Schedule on the effective date of the change; or

(ii) terminate the whole Agreement, by providing Bursa with at least one (1) months’

written notice prior to the date on which the change becomes effective.

3.3 The Licensee may amend the details completed in Form 1, including updating
information relating to its profile and varying its subscription to Information Products or
Usage or Distribution rights or Access Points by submitting an updated Form 1 subject
to the terms herein. Upon agreement by Bursa, the aforementioned amendments shall
take effect on the date agreed to by both parties.

4 Licence

4.1 Subject to compliance with the terms and conditions, herein, the Licensee is hereby
granted with a limited, non-exclusive and non-transferable licence to receive or access
Information and to Use and/or Distribute Information as permitted in Form 1, in
accordance with the Agreement above, for the duration of this Agreement.

4.2 The subscription term for each Information Product or each usage shall be for a
minimum term of twelve (12) months from the date that the Information Product, or its
usage in Form 1 (“Initial Period”) is first billed by Bursa, unless provided otherwise by
Bursa.

4.3 Where Bursa does not own the Information, the Licensee may also be required to enter

into a separate agreement with the Source Information Provider.

4.4 Where Bursa has approved the inclusion of Affiliates, the licence granted to the
Licensee under clause 4.1 above shall be extended to the approved Affiliates, subject
to the fees in the Price List.  The Licensee shall be responsible for the due compliance
of all the applicable terms and conditions of the Agreement by the Affiliates including
payment and reporting obligations.  The Licensee shall fully indemnify Bursa in respect
of any claim, action, damage, loss, liability, cost, charge, expense, outgoing or payment
which Bursa pays, suffers, incurs or is liable for in connection with a breach of the
Agreement by the Affiliates or any negligent or otherwise wrongful act or omission of
the Affiliate.

4.5 The Licensee acknowledges and agrees that Bursa may engage or delegate to

members of the Bursa Group of Companies or any other third parties, to perform its
obligations or services under the Agreement.

Information Services License Agreement General Terms and Conditions  5
Version 1.0 – 1 August 2018

5 Intellectual Property Rights

5.1 The Licensee acknowledges and agrees that Intellectual Property Rights in the
Information (except for Company Announcements), logos or trademarks related to the
Information, Bursa Group of Companies or Source Information Providers belong to
Bursa Malaysia Berhad and where applicable, the Source Information Providers.

5.2 The Licensee acknowledges and agrees that its receipt or access and Use and
Distribution of Information shall not affect the Intellectual Property Rights of Bursa
Malaysia Berhad and any Source Information Provider.

5.3 No Intellectual Property Rights shall be transferred from Bursa Malaysia Berhad or any
other Source Information Provider to the Licensee and its approved Affiliates or third
party as a result of this Agreement.

5.4 Bursa does not claim intellectual property rights to Original Created Works.

6 Fees and Payment Terms

6.1 Unless agreed otherwise, the Licensee shall pay to Bursa the fees in the amount and
in the manner specified in the Fee Schedule and the Guidelines.

6.2 The Licensee shall on or before each Effective Date, pay to Bursa a deposit sum more
particularly described in the Fee Schedule (“the Deposit”). The Deposit shall not in any
event, without the prior written consent of Bursa, be waived or be treated as a set-off
or payment towards any arrears of payment due from the Licensee to Bursa. The
Deposit shall be security to be applied by Bursa in the event of any breach or non-
compliance by the Licensee of the terms and conditions herein, without prejudice to the
rights of Bursa to seek other remedies available to it under applicable laws, which
includes where necessary the right to initiate legal action. Bursa shall, at the expiry or
early termination of the Agreement and upon the fulfillment by the Licensee of all its
obligations herein stated, refund the Deposit free of any interest to the Licensee, less
such sums as may be due or owing to Bursa under the Agreement.

6.3 Fees payable to Bursa by the Licensee pursuant to this clause shall be net and free of
all and any consumption tax, sales tax, withholding tax (unless required by law for the
Licensee to make such withholdings), turnover tax or other direct or indirect taxes or
levies, stamp duties, financial institution duties, or similar heads of charges now existing
or subsequently introduced and exacted by any Government in respect of the
Agreement.

6.4 Where any tax is imposed by the government of Malaysia is applicable to any goods
and services provided by or via Bursa to the Licensee under this Agreement, Bursa is
entitled to charge such taxes on the payment for the goods and services. Any such
taxes shall be paid by the Licensee.

6.5 All amounts due under the Agreement shall be paid in full without any deduction or
withholding unless required by law and the Licensee shall not be entitled to assert any
credit, set-off or counterclaim against Bursa to justify withholding payment of any such
amount.

Information Services License Agreement General Terms and Conditions  6
Version 1.0 – 1 August 2018

6.6 Bursa may invoice the Licensee for the Fees as soon as they become due. The
Licensee must pay the amounts due in the invoices within thirty (30) days of the date
of the Invoice. No refund of any Fees will be given if the Agreement is terminated before
the end of the period to which the Fees relate, regardless of the reasons for the
termination or the circumstances in which it occurs.

6.7 The Licensee agrees to pay interest to Bursa at a rate of eight percent (8%) per annum
on all Fees and all amounts due which are not paid by the date the Fees and amounts
become due and payable. Such interest shall be calculated daily commencing from the
date the Fees become due and payable up until (and including) the day upon which the
Fees are paid in full.

6.8 The acceptance by Bursa of any payment made by the Licensee pursuant to the
Agreement shall not in any way affect the right of Bursa to audit and inspect the
Licensee’s records in accordance with the provisions in clause 11 below, and shall not
amount to a waiver of its right to demand for monies due to Bursa in the event such
audit or inspection or any other information made available to Bursa reveals that the
details required to be submitted in the Reports are incomplete, inaccurate or
misleading.

7 Access to Information

7.1 The Licensee may access the Information either directly from Bursa or receive or
access Information from any person who has entered into, and retains, an Information
Services Licence Agreement with Bursa for the duration of the Licensee’s access.

7.2 The Licensee must comply with any Requirements to access Information as provided
in the Guidelines. Bursa reserves the right to change or amend the Requirements
including the basis of accessing the Information upon giving the Licensee at least three
(3) months prior notice unless a malfunction, emergency or regulatory requirement
precludes the giving of such notice. In the event that the Licensee is unable to or
chooses not to comply with the changes to the Requirements, the Licensee may
terminate the Agreement by providing Bursa with at least one (1) months’ written notice
prior to the date on which the change becomes effective.

7.3 The Licensee shall at its own expense and risk in all respects including where there
has been a change in the Requirements, ensure that it has done the necessary to
access the Information, and shall provide confirmation in writing to Bursa of its ability
to access the Information.

7.4 The Licensee shall declare to Bursa its Access Point(s). In the event that there is any
change in relation to the Licensee’s Access Point(s), the Licensee shall request for the
change pursuant to clause 3.3 above.

8 Licensee’s Use and Distribution of Information

8.1 The Licensee is permitted to Use and Distribute the Information for the duration as
stipulated in this Agreement. Any Use and Distribution which is not permitted under the

Information Services License Agreement General Terms and Conditions  7
Version 1.0 – 1 August 2018

Agreement amounts to an unauthorised Use and Distribution of Information by the
Licensee and will result in the suspension of access to the Information or termination
of this Agreement.

8.2 The Licensee shall ensure that all its intended Usages and Distribution of Information
are accurately reflected in Form 1.

8.3 Any usage of Information not covered under the Agreement may be subject to a
separate agreement.

8.4 All Licensees which Distribute Information must have a subscriber’s agreement with
each of their recipients. The aforementioned subscriber’s agreement must provide at a
minimum that subscribers intending to Use the Information for Non Display Usage or
distribution must execute an Agreement with Bursa, failing which such distribution shall
be deemed as unauthorised.

8.5 The Licensee shall notify Bursa in writing, in respect of any changes in the Usage and
Distribution of Information previously stated in Form 1, by submitting to Bursa, an
updated Form 1, such Usage and Distribution being subject to Bursa’s approval.

8.6 Bursa reserves the right to request for further information from the Licensee regarding
any intended or any existing subscription, Usage or Distribution of Information.

8.7 The Licensee’s Usage and Distribution of Information shall at all times conform with the
following requirements:

(i) Information Distributed by the Licensee is a true and accurate representation of the

Information received by the Licensee;

(ii) the Licensee shall not misrepresent or Use or Distribute the Information in such a
way as to mislead or cause disrepute to Bursa.

(iii) that the Use of or Distribution of the Information or any part thereof, shall comply

with all relevant laws and where applicable the Exchange Rules at all times; and

(iv) the Licensee shall not remove, displace or alter any copyright, confidentiality or
other proprietary notices or any disclaimer notice of Bursa, Bursa Group of
Companies or Source Information Provider (if any).

8.8 Where the Licensee Distributes Information, the following shall apply:

(i) the Licensee shall ensure that all recipients of the Information are aware that if

they intend to Use the Information for Non Display Usage, the recipients are
required to sign the Agreement and pay the relevant fees to Bursa according to
the Price List; and

(ii) the Licensee shall not Distribute Information or facilitate the Distribution of

Information to any recipient who intends to Distribute Information unless such
recipient shall have first entered into a separate Agreement with Bursa.

Information Services License Agreement General Terms and Conditions  8
Version 1.0 – 1 August 2018

8.9 In the event that the recipient has not entered into an Agreement under sub clauses
8.8(i) and (ii) and Uses and/or Distributes the Information, the Licensee is liable to pay
the fees which the recipient would have had to pay to Bursa for such Use and
Distribution.

8.10 Notwithstanding the provision in clause 8.9, the Licensee’s liability under clause 8.9

shall be reduced if it can demonstrate to the satisfaction of Bursa that it had promptly
reported the breach or loss to Bursa on becoming aware of it, co-operated fully with
Bursa to prevent recurrence and used all reasonable efforts to identify and pay amounts
due to Bursa.

8.11 Where the Licensee appoints a Service Facilitator, the terms and conditions in
Appendix 3 shall apply.

8.12 The Licensee will cease or modify its usage or distribution of Information immediately
upon written instruction from Bursa or within a date specified by Bursa where there is
reasonable ground to suspect that the Licensee’s usage or distribution is:

(i) not permitted under this Agreement; or

(ii) in breach of the terms and conditions of this Agreement; or

(iii) is contrary to any relevant laws.

8.13 In the event that the Licensee terminates this Agreement or subscription of any

Information Product, the Licensee must cease to receive, Use and/or Distribute all
Information it has received or accessed in the duration of this Agreement in any way,
format, media or frequency. If the Licensee intends to Use and/or Distribute Information
it has received or accessed during the duration of this Agreement following such
termination, the Licensee shall obtain Bursa’s written authorisation for such Use or
Distribution. Such Use or Distribution may be subject to fees and further terms and
conditions. This clause shall survive the expiration or termination of this Agreement.

8.14 Licensee shall certify in writing upon the effective termination date of this Agreement
its adherence to clause 8.13.

9 Operational Controls

9.1 The Licensee must have Operational Controls in place by the Commencement Date
and shall certify to Bursa that it has such Operational Controls in place in writing, within
30 days of the Commencement Date.  Non-compliance of this provision may lead to an
audit, suspension of service or termination of this Agreement at the sole discretion of
Bursa.

9.2 In establishing Operational Controls, the Licensee shall make reasonable efforts to
ensure that recipients receiving or accessing the Information from the Licensee, Use
and/or Distribute the Information in accordance with the Agreement.

9.3 Where the Licensee obtains actual or constructive knowledge of or becomes aware

that the Information Distributed is being obtained by persons or organisations in

Information Services License Agreement General Terms and Conditions  9
Version 1.0 – 1 August 2018

contravention of this Agreement, the Licensee shall take all necessary steps to identify
the source from which such Information was, or is, being obtained and shall confer with
Bursa immediately as to the remedial action to be taken.

10 Records and Reporting

10.1 The Licensee shall maintain all such books and records sufficient to demonstrate
compliance with this Agreement in its entirety and to enable accurate payment of Fees
and other sums payable to Bursa under the Agreement.  All books and records must
be up to date and retained for the period specified in the Guidelines.

10.2 If the Licensee does not comply with clause 10.1 in respect of any period, Bursa shall
be entitled to make a reasonable assessment of the Licensee’s Use and Distribution of
Information during that period based on the Use and Distribution that would have been
technically possible during that period, and the redistributor shall be liable to pay Fees
according to Bursa’s reasonable assessment.

10.3 All records required to be maintained under this Agreement shall be maintained for a
minimum of six (6) years from the date on which they are required to be created (or for
such longer period as may be required by applicable law) and shall be made available
to Bursa on written request in accordance with this clause 10.

10.4 The Licensee shall comply with all reporting requirements and submit Reports within
the time periods specified in the Guidelines. All Reports must be current, accurate and
complete.

10.5 In the event of inaccurate or incomplete information in the Reports and such inaccuracy
or incomplete information results in any underpayment to Bursa, the Licensee shall pay
such underpayment of Fees and charges together with late payment interest to Bursa.

10.6 Any request by the Licensee for repayment of overpaid Fees and charges based on an
inaccurate Report must be made within six (6) months of the end of the month to which
the inaccurate Report relates. The Licensee shall not be entitled to repayment of any
such overpaid Fees and charges after the expiry of the abovementioned six (6) months
period.

11 Audit and Investigation

11.1 Bursa may, upon giving the Licensee thirty (30) days prior notice in writing, audit the
records and/or the Operational Controls of the Licensee for the purpose of verifying and
reviewing the accuracy and completeness of the Report(s) provided to Bursa, and to
ensure that the Use and Distribution of the Information does not contravene any
provisions of the Agreement and to investigate any complaints which may have been
received by Bursa against the Licensee pertaining to the Use and Distribution of such
Information.

11.2 All audits will be performed during normal business hours or any other time agreed with
the Licensee and subject to the Licensee’s ordinary security and confidentiality
requirements. Bursa shall not be required to sign or undertake any further confidentiality

Information Services License Agreement General Terms and Conditions  10
Version 1.0 – 1 August 2018

agreements or documentation, save to adhere to the relevant terms within this
Agreement. Both parties will co-operate to ensure that the purpose of the audit is
achieved with minimum disruption to the business operations of any parties involved.
The Licensee shall permit Bursa or its appointed auditors, officers, employees and
agents to enter the Licensee’s premises or to audit the Access Point during the term of
the Agreement. If the Access Point belongs to a third party and Bursa is therefore not
allowed to physically audit the Access Point, the Licensee must provide a declaration
that information provided to Bursa is accurate.

11.3 Bursa may not carry out an audit under clause 11 more than twice in any calendar year.

11.4 Audits under clause 11 shall commence within six (6) weeks of Bursa giving written
notice of an audit under this Agreement.

11.5 The Licensee, upon receipt of the notice given in clause 11.1, shall make available for
inspection its books, records and files or any information in any form wherever residing,
relating to storage, access, processing, consuming, Use and/or Distribution, of the
Information and the Operational Controls.

11.6 If any such audit reveals that there has been an underpayment of Fees in respect of
the period covered by the audit, then the Licensee shall pay such underpayment of
Fees together with late payment interest to Bursa within fourteen (14) days from
receiving a written demand from Bursa.

11.7 The cost of any audit conducted shall be borne by Bursa, unless the audit reveals that
there has been an underpayment of at least 10% (ten percent) of total Fees payable by
the Licensee for the period preceding the discovery of the errors.  In such an event, the
Licensee shall bear the costs and expenses of the audit.

11.8 This clause shall survive for a period of two (2) years after the termination of the
Agreement.

12 Bursa’s Rights

12.1 Bursa may at its sole discretion require the Licensee to immediately discontinue the
supply of Information where the Use and/or Distribution of the Information is not
permitted under the Agreement.

12.2 The Licensee shall, on the written direction of Bursa at any time during the duration of
the Agreement, cease providing Information in any form or format to parties receiving
or accessing Information from the Licensee in circumstances in clause 12.3.

12.3 Bursa shall not give such direction in clause 12.2, unless it knows or has reasonable
grounds to suspect that such recipient:-

(i) has made or facilitated or intends to make or facilitate Use of and/or Distribution of

Information in contravention of this Agreement;

(ii) is in breach of any term or condition of the subscriber agreement entered into with
the Licensee or is acting contrary to the Exchange Rules or any relevant laws; or

Information Services License Agreement General Terms and Conditions  11
Version 1.0 – 1 August 2018

(iii) has made or facilitated or intends to make or facilitate Use of and/or Distribution of

Information in such a way as to mislead parties or cause disrepute to Bursa.

12.4 For the purposes of this clause 12, Bursa's determination that it has reasonable
grounds to suspect the existence of the matters set out in clause 12.3 shall be final and
conclusive.

12.5 If the Licensee breaches the terms of the Agreement, including but not limited to failure

to provide Reports or failure to pay any amounts due and payable to Bursa, Bursa may
suspend the provision of Information without incurring any liability, until the breach is
remedied to the satisfaction of Bursa.

13 Confidentiality and Publicity

13.1 Each Party acknowledges that information of a confidential nature may be disclosed
under the Agreement. Each Party undertakes to hold such Confidential Information in
confidence and shall not, without the consent of the other, disclose such information to
any third party nor Use such information for any purpose other than in the performance
of the Agreement.

13.2 The obligation of confidentiality imposed by the Agreement shall not apply to
information that is in the public domain through no act or omission of any Party, or
where such information is disclosed under a requirement or compulsion of law, a court
order or a request by any government or regulatory authority having jurisdiction over
the recipient party.

13.3 No public announcement, press release, communication or circular (other than to the
extent required by law or regulation) concerning the existence and specific particulars
of the Agreement shall be made or sent by either Party without the prior written consent
of the other. Such consent shall not be unreasonably withheld.

13.4 The obligations of confidentiality in this clause 3 shall survive the termination of the
Agreement.

14 Notices

14.1 Any notice required to be given under the Agreement by any Party to the other shall be
deemed to have been duly served if delivered to or sent by electronic mail (e-mail) or
by prepaid registered post, to the following numbers or addresses (including e-mail
addresses) or such other number or address as a Party may in writing, notify the other
from time to time.

Bursa:
Bursa Malaysia Information Sdn Bhd
15th Floor, Exchange Square
Bukit Kewangan
50200 Kuala Lumpur
E-mail address: infoservices@bursamalaysia.com

Information Services License Agreement General Terms and Conditions  12
Version 1.0 – 1 August 2018

Licensee: Contact details are as stated in Form 1.

14.2 A notice which is delivered shall be deemed served at the date of delivery or

transmission (with confirmation of such delivery or transmission), and a notice which is
posted shall be deemed served three (3) Business Days after the date of posting or the
actual date of receipt, whichever is the earlier. A notice delivered by e-mail shall be
deemed served on the date of the e-mail transmission.

15 Force majeure

15.1 For purposes of the Agreement, but not by way of limitation, “force majeure” shall mean
any cause and/or delay beyond the reasonable control of a Party that prevents that
Party from performing its obligations under the Agreement and shall include acts of
God, lockouts, riots or civil unrest, fire, sabotage, acts of war or terrorism, destruction
of essential equipment by fire, explosion, storm, lightning, flood, or earthquake, a
change in the relevant laws, acts of government, and delay caused by failure or
unavailability of essential services (including power supplies) or transport or
communication failure that is not within the reasonable control of a Party.

15.2 In the event that any Party is temporarily delayed in the performance of its obligations
under the Agreement by force majeure, the Agreement shall remain in suspense until
the cause thereof has ceased but the Licensee will continue to be liable to pay fees to
Bursa.

15.3 The failure or delay in performance by either Party due to a force majeure event shall
not be deemed a breach of the Agreement, and neither Party shall be liable for any loss
or damage suffered by the other arising from a force majeure event.

16 Warranties and Indemnities

16.1 Bursa represents and warrants that it has the right to supply Information for the
purposes specified in the Agreement and that Use and Distribution of the Information
as permitted by the Agreement will not infringe any Intellectual Property Rights of any
third party.

16.2 Bursa shall indemnify the Licensee against all direct loss, damage, costs or expenses
arising out of third party claims that the Information (excluding Company
Announcements, the format or processing of such Information and any other part of the
Information that is not wholly owned by Bursa Malaysia Berhad or Bursa Group of
Companies), infringes any third party’s Intellectual Property Rights, provided that the
relevant claim:

(i) does not arise from any modification to the Information made by the Licensee;

and/or

(ii) does not arise from the combination of the Information with other products or
technology not supplied by the Exchange; and/or

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(iii) does not arise from the default or negligence of the Licensee.

This indemnification is subject to:

(i) the Licensee promptly notifying Bursa of any such claim, including all particulars

thereof;

(ii) Bursa having exclusive conduct of the defence of the claim for which it has an
obligation to provide indemnification, including the manner in which the claims is
defended, the choice of defences raised, the choice of legal representation and the
right to enter into any settlement or compromise thereof; and

(iii) the Licensee ensuring that its employees, representatives and agents provide all
reasonable assistance and render full co-operation to Bursa in defence of such
claim, action or legal proceeding.

16.3 The Licensee shall indemnify Bursa against all loss, damage, costs and expenses

which Bursa may suffer or incur as a result of any claim, action or legal proceeding
made or commenced against Bursa by any third party claim arising from:

(i) access to or Use or Distribution of Information by Licensee, Affiliates, Service

Facilitators or recipients of Information or parties having access to the Information
from the Licensee; or

(ii) any inaccurate, incomplete or misleading information howsoever occasioned in
using, storing, processing, modifying, enhancing, reproducing or disseminating the
Information by the Licensee, Affiliates or Service Facilitator or recipients of
Information or parties having access to the Information from the Licensee; or

(iii) a breach of any of the obligations of the Licensee, Affiliates or Service Facilitator.

This indemnification is subject to:

(i) Bursa promptly notifying Licensee of any such claim, including all particulars
thereof;

(ii) Bursa ensuring that its employees, representatives and agents provide all
reasonable assistance and render full co-operation to the Licensee in defence of
such claim, action or legal proceeding; and

(iii) The Licensee having exclusive conduct of the defence of the claim for which it has
an obligation to provide indemnification, including the manner in which the claims
is defended, the choice of defences raised, the choice of legal representation and
the right to enter into any settlement or compromise thereof;

(iv) Bursa not making any admissions of liability in any claims or legal proceedings
without the prior written consent of the Licensee. Any costs recovered in legal
proceedings or any settlement shall be for the account of the Licensee.

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(v) Licensee not making any public statements, directly or indirectly, without the prior
written approval of Bursa, at Bursa’s sole discretion.

17 Limitation of liability

17.1 Neither Party (including its employees, representatives and agents) shall be liable to
the other Party for any indirect, special or consequential loss or damage or anticipated
savings.  Any loss of reputation, profit or business revenue suffered by Bursa arising
from any unauthorised Use and/or Distribution of the Information, shall be claimable as
direct damages and shall not be construed as consequential damages.

17.2 To the fullest extent permitted by law, and except with respect to Bursa’s

indemnification obligations Bursa’s liability under the Agreement shall not exceed the
total amount of the Fees and amounts received under the Agreement, that has been
paid by the Licensee to Bursa during the last twelve (12) months preceding the event
giving rise to liability, regardless of the cause or form of action.

17.3 Neither Bursa nor its Source Information Provider make any representations or
warranties except those expressly provided in clause 17 and hereby disclaims all other
representations and warranties, express or implied, including without limitation with
respect to the merchantability quality, fitness for a particular purpose, uninterrupted
service, or error free service, or the sequence, timeliness, accuracy or completeness
of information.

17.4 This clause shall survive the termination of the Agreement.

18 Dispute Termination

18.1 Termination for convenience

Subject to clause 4.2, the Agreement may be terminated at any time by either Party
giving three (3) months’ prior notice in writing to the other without assigning any reason.

18.2 Termination by Bursa for Licensee’s breach

Bursa may terminate the Agreement in the event the Licensee commits a material
breach of the Agreement and such breach is not remedied to the satisfaction of Bursa
within thirty (30) days of the notice specifying the nature of the alleged breach.

18.3 Termination for insolvency

Either Party may terminate the Agreement by written notice to the other if the other
Party becomes bankrupt or if a winding up order has been made against it or it assigns
its estate for the benefit of creditors or a receiver and/or manager has been appointed
in respect of its assets or business or becomes subject to any compromise or
arrangement for the purpose of any scheme for reconstruction or amalgamation.

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18.4 Termination of Agreement upon termination of all licenses/subscriptions

The Agreement shall automatically terminate once all subscription/licences to
Information Products, usages and distributions under the Agreement are terminated,
subject always to clause 4.2.

18.5 Consequence of termination

18.5.1. Upon termination of the Agreement for whatever reason,

(i) the access to Information will cease from the effective date of
termination and the Licensee shall cease to receive, store, Use and
Distribute the Information in any form or format, subject to clause 8.13;

(ii) any and all sums due from the Licensee under the Agreement, shall
become immediately payable to Bursa; and

18.5.2. In the event that the Agreement or Information Product or usage is terminated
prior to the expiry of the Initial Period, the Licensee shall not be entitled to a
refund of Fees or any monies paid under the Agreement.  Any remaining sums
payable for the remainder of the Initial Term shall remain payable to Bursa.

19 Dispute Resolution

19.1 Mutual consultation

19.1.1 A party claiming that a dispute has arisen must give written notice to the other

party, specifying the particulars of the dispute (“Dispute Notice”).

19.1.2 On receipt of the Dispute Notice by the other party, both parties must
endeavour in good faith to resolve the dispute expeditiously through the
process of mutual consultation.

19.1.3 If the parties fail to resolve the dispute through the mutual consultation above

within fourteen (14) days from the date of the Dispute Notice, the dispute shall
be resolved by arbitration and either party may serve a notice of arbitration
(“Arbitration Notice”) on the other party.  The Arbitration Notice will specify the
nature of the Dispute, the points in issue and the party’s intention to refer the
Dispute to arbitration.

19.1.4 Neither party will commence any arbitration proceedings relating to a dispute

unless the parties have complied with clauses 19.1.2 and 19.1.3, except where
making any application to any court of competent jurisdiction in Malaysia for
any claim for specific performance or injunctive relief.

19.2 Arbitration

19.2.1 Disputes that are referred to arbitration will be settled in accordance with the

Asian International Arbitration Centre (AIAC) Arbitration Rules for the time
being in force. The arbitration will be conducted in the English language at

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Kuala Lumpur, Malaysia. The seat of arbitration shall be Malaysia. The number
of arbitrators shall be one (1).

19.2.2 The arbitrator’s determination shall be final and binding on the parties.

19.2.3 Subject to an award by the arbitrator, the party in favour of whom the arbitral
award was made shall have the right to recover from the other (i.e opposing)
party, all reasonable costs and expenses relating to the arbitration, including,
without limitation, the arbitrator’s fees and reasonable attorneys’ fees.

19.2.4 All information disclosed during the arbitration proceedings will be treated as
Confidential Information.

19.2.5 This clause shall survive the termination or expiration of this Agreement.

20 Governing Law

The Agreement is governed by the laws of Malaysia. Subject to the agreement to arbitration
in clause 19, both parties submit to the exclusive jurisdiction of the courts of Malaysia.  Both
parties may at any time be entitled to institute actions or proceedings or otherwise enforce its
rights against the breaching party in the country of the jurisdiction of the breaching party.

21 General

21.1 Assignment

The Agreement shall not be assigned by the Licensee without the prior written consent
of Bursa and such consent shall not be unreasonably denied.

21.2 Entire Agreement

The Agreement sets out the entire agreement between the Parties and supersedes all
prior discussions and agreement between the Parties relating to the same subject
matter.  Each Party acknowledges that no reliance is placed on any representation not
embodied in the Agreement.

21.3 Severability

If any term of this Agreement is to any extent invalid, illegal, or incapable of being
enforced, such term shall be excluded to the extent of such invalidity, illegality, or
unenforceability; all other terms hereof shall remain in full force and effect.

21.4 Equitable relief

The Licensee acknowledges that any breach of the Agreement by the Licensee may
not be able to be satisfied by damages and the Licensee agrees that Bursa shall be
entitled to injunctive relief in respect of any such actual breach or threatened breach by
the Licensee.

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21.5 Personal Data Protection

The Licensee shall comply at all times with any applicable data protection legislation
including the Personal Data Protection Act 2010 applicable in Malaysia (“PDPA”) and
shall not perform its obligations under the Agreement in such a way as to cause Bursa
to breach any of its applicable obligations under the PDPA.

21.6 Relationship of parties

The Parties to the Agreement expressly declare that the relationship between them is
of a purely contractual nature and no inference is intended nor should it be construed
by any person that the Parties are acting in concert as partners, or in a joint venture or
as principal and agent, in relation to any of the activities covered by the Agreement and
neither Party has authority to pledge the credit of the other.

21.7 Costs and Stamp duty

Any stamp duties payable in respect of the Agreement shall be borne by the Licensee
and each Party shall bear its own costs relating to the preparation and execution of the
Agreement.

21.8 Waivers

Waiver of any right, power, authority, discretion or remedy arising on a breach of this
Agreement must be in writing and signed by the party granting the waiver. A party may
not rely on any conduct of another party (including the sign off of a party) as a defence
to the exercise of a right, power, authority, discretion or remedy by that other party.

21.9 Time

Time wherever mentioned in the Agreement shall be of the essence.

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