The context of the following conversation is Sydney was pulled over by an illiterate police officer and had to write her own ticket.:
Sydney says Can you believe this police officer was illiterate?.
The friend responds I don’t know why they would hire such a person that can’t read or write..
Sydney responds I am going to make a formal complaint to the department tomorrow..
The friend responds You should, that is unacceptable that you wrote your own ticket..
Sydney responds It’s outrageous is what it is!.
The friend responds That’s an understatement..