The context of the following conversation is Alex rendered Sasha's service for the catering he needed and Sasha failed to deliver any of the food they ordered.:
Alex says I order a bunch of food from Sasha's catering service for the meeting today, and she never showed up!.
The friend responds Really? That's not a good way to run a business..
Alex responds Yeah, she claimed I ordered the food for tomorrow, but I know I told her it was today..
The friend responds Man, that sounds like an honest mistake. I hope you guys can reconcile this..
Alex responds She refunded my money, but my reputation at work is pretty tarnished. I don't know if I can forgive her just yet..
The friend responds Hopefully your boss will understand the mix up. That's really tough, man..