The context of the following conversation is Remy did not like how the airline treated her and she posted her concerns on social media.:
Remy says Did you see my comments that I posted about Duke airlines.
The friend responds I saw it and wondered what did they do to you.
Remy responds Can you imagine customer care delayed me until I missed a flight.
The friend responds How did that happen.
Remy responds They kept rechecking my flight ticket even when I insisted that I had bought it from their agent. They found out when it was too late.
The friend responds Damn! we should post on their link social media page until they do something.