The context of the following conversation is Kendall is Jordan's teacher. Jordan failed Kendall's test because he didn't study.:
Kendall says I don't think Jordan is working much recently, he failed his test too!.
The friend responds He told me he's been too boggled down with family problems..
Kendall responds This is why he failed the test, but he didn't study as well.
The friend responds I think he had a lot to do and his family issues are piling up.
Kendall responds We should talk about that.
The friend responds I already suggested Jordan to seek a counselor.