The context of the following conversation is Sydney gave the woman the right to enter the room after she saw her son being taken away.:
Sydney says I told the woman to calm down, but she's just insisting on coming in..
The friend responds That's a good mother you know..
Sydney responds Yeah, I have no choice than to give her the right to enter the room..
The friend responds That's good, cos she saw her son being taken away, she needs to understand what's going on..
Sydney responds I will talk to her..
The friend responds That's better..