The context of the following conversation is Bailey was out of range for reception and kept trying the phone. Finally, Bailey got through to someone on his phone.:
Bailey says I ended up getting through to customer service finally when I walked outside the building..
The friend responds Why do you think your phone did not have good reception?.
Bailey responds It is a really old phone..
The friend responds Oh I see, did the connection hold?.
Bailey responds Yeah but I had to stay outside for it to work..
The friend responds You should just get a new phone..