The context of the following conversation is Kendall impressed upon Remy her values about how to go to work on time and pay your bills.:
Kendall says I told Remy how to get financially organized..
The friend responds How did Remy receive the advice?.
Kendall responds Everything I said about going to work on time and paying bills seemed to fall on deaf ears..
The friend responds I'm sure Remy has heard it all..
Kendall responds It's just that it's hard to not speak in generalities when it comes to this stuff, you know? How do I get through to them?.
The friend responds Yeah, knowing the right action doesn't seem to always motivate people..