The context of the following conversation is Jan inflicted pain upon Bailey. They then apologized for their actions.:
Jan says I know people think the apology is not real..
The friend responds How can they think it's real when you're inflicting pain on purpose..
Jan responds Bailey was reluctant to accept my apology, but then he finally did..
The friend responds I mean, your words must have hurt..
Jan responds Yeah, I felt awful to be honest but it's all in the past now.
The friend responds Just be civil from now on please..