The context of the following conversation is Ash was looking very frightened and was shaking, so Sasha asked Ash to explain what had happened.:
Sasha says When I ran into Ash he looked like he had seen a ghost..
The friend responds Oh really, what happened?.
Sasha responds I had to sit him down, and help him calm down. He could hardly speak..
The friend responds That's terrible! Did you manage to ask him what happened?.
Sasha responds Well, he was shaking a lot but he managed to tell me that he lost the case..
The friend responds That's awful to hear. I'll have to give Ash a call..