The context of the following conversation is Quinn headed back to the hotel. Her dog cam wasn't working and it wasn't because of the app.:
Quinn says Back at the hotel now -  My dog cam isn't working. I was trying to get some shots of the city from a dog's perspective......
The friend responds Bummer, I've had problems with that dog cam too. We probably should have bought different ones!.
Quinn responds Did you send yours back to the manufacturer?.
The friend responds Not yet, but I think I should. It should have lasted more that 5 days..
Quinn responds Yeah, mine only worked for a week. I'm calling them now....
The friend responds Let me know how it goes. I think I should get my money back..