The context of the following conversation is Jan had a dog that was lying down a lot. Jan took her dog to the veterinarian.:
Jan says I was starting to get really worried about him. He seemed so uncomfortable..
The friend responds Aw, your poor dog. It's so tough to see them in pain, isn't it?.
Jan responds It's terrible. All he wanted to do was lie down. That's not like him..
The friend responds The worst thing is they can't tell you what's wrong. They just suffer..
Jan responds Well, I couldn't stand it anymore. I took him to the vet finally..
The friend responds I don't blame you. I hope they were able to figure it out..