The context of the following conversation is Remy told the customer to mind their step in the store since the step was elevated.:
Remy says It was an interesting day at the shop today, again!.
The friend responds What is going on with that?.
Remy responds I have to keep reminding people of the elevated step when they are coming in, it gets tedious..
The friend responds But it keeps everyone safe, right..
Remy responds Sometimes, I had to stop a guy today and specifically point out the step and he still stumbled!.
The friend responds Wow, maybe someone can remove that step..