The context of the following conversation is After being whined at for days, Kai finally told their kids no.:
Kai says I had to put my foot down once and for all..
The friend responds Good for you. Those kids run you ragged..
Kai responds And they don't appreciate anything I do..
The friend responds Yeah, you have to make it clear to them that things are going to change..
Kai responds Right. No more whining. That's all they do..
The friend responds That's how they've been taught. That's what works for them..