The context of the following conversation is Quinn headed back to the hotel. Her dog cam wasn't working and it wasn't because of the app.:
Quinn says Hey how's it going, my dog cam doesn't seem to be working..
The friend responds I've never used one, so wouldn't know how to help you there..
Quinn responds Perhaps, it's the batteries, I know it's not the app. I have to film this vlog soon, but need to head back to the hotel first..
The friend responds Yeah, check the batteries, it could be the reason..