The context of the following conversation is After stepping away to buy some water, Austin resumed their place in line.:
Austin says Something ugly happened to me yesterday..
The friend responds What was that?.
Austin responds I was standing in line for hours for concert tickets, got thirsty, so I left the line to get a drink..
The friend responds Ok, so what's the ugly part?.
Austin responds When I got back, they wouldn't let me back in line.  It was practically a fist fight before I convinced them to let me back in..
The friend responds Yikes!  I guess they thought you were cutting.  Apparently you're not too memorable..