The context of the following conversation is Remy supplied everything to the store, but the order was wrong.:
Remy says I got an order from the big store..
The friend responds Congratulations..
Remy responds Hold the congratulations..
The friend responds What could have happened?.
Remy responds I filled the order completely, supplied everything that they ordered but the order was wrong..
The friend responds Admit the mistake if it was yours, forgive the mistake if it was theirs and start over..