The context of the following conversation is Skylar was trying to help Bailey clean up and get rid of things, be she accidentally sold Bailey's dearly loved gift.:
Skylar says I feel so bad I sold Baileys gift..
The friend responds Oh, she loved that..
Skylar responds I know, it's awful that I sold it..
The friend responds Was she upset?.
Skylar responds She was pretty upset, but I am going to find her another one..
The friend responds I guess that might make her feel better..