The context of the following conversation is Jordan visited Aubrey's grandparents, who were sick after he came back from collage.:
Jordan says I feel bad for Aubrey. Both his grandparents are sick..
The friend responds How do you know? Are they alright?.
Jordan responds I went with him to visit them when we came home from college..
The friend responds What's wrong with them? Is it something serious?.
Jordan responds I really don't know. They looked bad and that made Aubrey sad..
The friend responds I'll have to call Aubrey, just to make sure he is alright..