The context of the following conversation is Alex rendered Sasha's service for the catering he needed and Sasha failed to deliver any of the food they ordered.:
Alex says I paid her to cater our party and she didn't deliver any of our order!.
The friend responds I think Sasha had a family emergency..
Alex responds Be that as it may, someone still should have contacted us so that we could have gone with another caterer..
The friend responds Come on Alex, try to not be selfish and put yourself in her shoes..
Alex responds I suppose that's understandable, and as such, I won't report her to the Better Business Bureau..
The friend responds Chill out dude..