The context of the following conversation is Ash was jogging with their phone and tried to change the song that was playing. Ash dropped the phone and cracked the screen.:
Ash says I was jogging yesterday, and when I went to change the music, I dropped my phone and cracked the screen..
The friend responds Oh no!! Is it just a small crack?.
Ash responds No, the whole screen is pretty much shattered..
The friend responds Do you have any type of warranty on it?.
Ash responds No, unfortunately I'll have to pay to have it fixed..
The friend responds Oh wow, I'm so sorry that happened to you..