The context of the following conversation is Skylar is crying and very upset. Syndey is busy but takes time to sit down and talk to Skylar.:
Sydney says Sometimes people just need help, you know..
The friend responds I heard you were really supportive with Skylar, she's going through a rough patch..
Sydney responds Yeah, she was fired from her job and her dog died in the same week..
The friend responds That's really tough, I hope she feels better soon..