The context of the following conversation is Lee got Kendalls bike back from the shop, where it was repaired.:
Kendall says Thanks for picking up my bike, were they able to repair it?.
The friend responds Yep, they said it was fixed and is like brand new now..
Kendall responds Perfect, I'm so glad they stand by their warranty..
The friend responds Yes you really got lucky there, but most new items have some kind of warranty.
Kendall responds And they made it easy, dropped it off, fixed in one day, picked it up, done deal.
The friend responds Hmm I might consider getting my next bike from them then..