Consumer's rights when it comes to electricity

   ERA, This is the electricity regulatory authority in Uganda. UMEME the major distributor of electricity in the country used to treat their customers wrongly and did not offer them the different rights they have. ERA has tried by setting up electricity committees and sensitized people about their rights.Today was your right abused by a UMEME staff you are free to report the district elecricity committees which UMEME is accounted to and now the electricity sector is improving thanks to ERA.

Location: Biharwe, Mbarara, Uganda