Edward said, "Well, it could cause intermittent catastrophic loss of data, so we recommend you get it installed as soon as possible." Yes, that was something he certainly wanted to do, Paul said. "Okay," the caller responded. "We can send you a tape or CD with the patch, and I want to tell you, it's really critical—two companies already lost several days of data. So you really should get this installed as soon as it arrives, before it happens to your company."