When she came back on the line and told me she had given me the rights I’d requested, I felt a familiar surge of adrenaline. But after only fifteen minutes, my session was disconnected, and I couldn’t reconnect—I was locked out. Moments later the engineer changed his password. Uh-oh. That didn’t take long to figure out. Later I learned that the lady had had previous conversations with the engineer whose name I used, and realized my voice didn’t sound like his. She knew I was an imposter. Damn! Well, win some, lose some.