And guess what: Sometimes people who make those requests are people you don't personally know, folks who work for some other part of the company, or claim they do. But if the information they give checks out, and they appear to be in the know ("Marianne said ..."; "It's on the K-16 server ..."; "... revision 26 of the new product plans"), we extend our circle of trust to include them, and blithely give them what they're asking for.