After exploring Novell’s internal network for several days, I found a cool tool accessible to any Novell employee. The program, called "411," listed the name, phone number, log-in name, and department of each staffer. My luck was starting to change. I dumped out the entire employee list to a file for analysis. As I looked through the list, it became clear that all the developers worked in a group called "ENG SFT." I figured that NetWare development was likely handled out of Provo, Utah, the company headquarters.