This story reinforces an underlying theme you'll find throughout this book: The most common information that a social engineer wants from an employee, regardless of his ultimate goal, is the target's authentication credentials. With an account name and password in hand from a single employee in the right area of the company, the attacker has what he needs to get inside and locate whatever information he's after. Having this information is like finding the keys to the kingdom; with them in hand, he can move freely around the corporate landscape and find the treasure he seeks.