Security policies tend to overlook the entry-level worker, people like receptionists who don't handle sensitive corporate information. We've seen elsewhere that receptionists are a handy target for attackers, and the story of the break-in at the auto parts company provides another example: A friendly person, dressed like a professional, who claims to be a company employee from another facility may not be what he appears. Receptionists need to be well-trained about politely asking for company ID when appropriate, and the training needs to be not just for the main receptionist but also for everyone who sits in as relief at the reception desk during lunchtime or coffee breaks.