"The cruelty and opportunism of the Russians are greatly overstated," Wallace said, "but they contain a kernel of truth. You, Peter, have chosen to trade in illegal goods. In doing so, you are stepping outside of the structures of ordinary commerce, with its customer service reps, its mediators, its Angie’s List. If the transaction fails, your customers will not have any of the normal forms of recourse. That’s all I’m saying. So even if you’re a complete shite-for-brains with no regard for the safety of yourself or your girlfriend, I’ll ask you to answer my question as to provenance, because I still have a choice as to whether I’ll proceed with this transaction, and I’ll not go into business with a shite-for-brains."