Inside, the franchise is bright, white, robot-polished floors. A few feet from the doggie door is what looks like a black washing machine. This is the Rat Thing's hutch, where it lurks in darkness and privacy, waiting for a job to do. It is wired into the franchise by a thick cable coming out of the wall. Right now, the hutch's door is hanging open, which is another thing she's never seen before. And steam is rolling out from inside of it.