"May I ask what your visit is regarding?" asked the parlourmaid, as 
Hackworth spun his card onto the salver. Hackworth didn't like this woman, who 
was named Amelia, because Fiona didn't like her, and Fiona didn't like her 
because Gwen had given her some disciplinary authority in the household, and 
Amelia was the sort who relished having it.