In an earlier phone call pretexting as a support person from their computer supplier, he had put on a song-and-dance act. "Your company has purchased a two-year support plan and we're putting you in the database so we can know when a software program you're using has come out with a patch or a new updated version. So I need to have you tell me what applications you're using." The response gave him a list of programs, and an accountant friend identified the one called MAS 90 as the target—the program that would hold their list of vendors and the discount and payment terms for each.