Walsh didn’t want to say no to a guy who needed some help, but he didn’t want to say yes, either. So he sidestepped the decision: "I’ll have to ask my boss. Hang on." He put the phone down, and I could hear him pick up another phone, put in the call, and explain the request. Walsh then did something inexplicable: he told his boss, "I know him. He works for Pam Dillard. Can we let him temporarily use our SecurID? We’d tell him the code over the phone."