In other parts of the phone company, the person called would know that reverse lookup information on nonpub (nonpublished) numbers is supposed to be given out only to authorized phone company people. But MLAC is supposed to be known only to company employees. And while they'd never give out information to the public, who would want to refuse a little help to a company man coping with that heavy-duty assignment? She feels sorry for him, she's had bad days on the job herself, and she'll bend the rules a little to help out a fellow employee with a problem. She gives him the cable and pairs and each working number assigned to the address.