Craig avoided the risk of physically entering the building simply by having the fax sent to the receptionist, knowing she was likely to be helpful. Receptionists are, after all, usually chosen for their charming personalities and their ability to make a good impression. Doing small favors like receiving a fax and sending it on comes with the receptionist's territory, a fact that Craig was able to take advantage of. What she was sending out happened to be information that might have raised alarm bells with anyone knowing the value of the information—but how could a receptionist be expected to know which information is benign and which sensitive?