"We make things," the woman said, as if this provided a nearly perfect 
and sufficient explanation of the phyle called Dovetail. "Brad makes 
horseshoes. But Brad's the exception because mostly he provides services 
relating to horses. Doesn't he, Eggshell?" the woman added for the mare's 
benefit. "That's why he had to live down in the L.T. for a
while, because there was disagreement as to whether grooms, butlers, and other 
service providers fit in with Dovetail's charter. But we had a vote and decided 
to let them in. This is boring you, isn't it? My name's Rita, and I make 
paper."