I logged out of my own OASIS account and then used my rig to log into a separate OASIS account I’d been issued for work. The log-in process completed and I took control of a Happy Helpdesk avatar, a cookie-cutter Ken doll that I used to take tech-support calls. This avatar appeared inside a huge virtual call center, inside a virtual cubicle, sitting at a virtual desk, in front of a virtual computer, wearing a virtual phone headset.