We passed through a door in a fiberboard partition and into a narrow hall with a few small offices on either side. Each office held a cheap Klone work station and sometimes a fax machine and a printer. Cutting straight through all this, I led Turtle to a wide wooden stairway across the front of the building, which led to a large landing about six meters up. At the top was an office with redwood panelling and a heavy, electronically locked, oaken door, all blazoned with Bob’s logo and the word "conTROLLer". The spelling is Goob’s idea of a joke, but no one ever said there was anything subtle about trolls.