Well, that was one fine pickle. I looked at the remaining calls still on hold. I couldn’t see any that needed immediate handling, so I instructed Guppy to take a message from each and to promise that I would phone them back. Guppy made an excellent secretary slash receptionist. His appearance was off-putting enough so that people didn’t stay online long, and he was absolutely unfazed by bullying, threats, bribery, or insults. Great poker face, too.