She nodded vacantly, all wide smile and rehearsed charm as he raved and she typed. The woman apologized, pointing out that the flight's delay was due to local conditions at their origin point, Damascus. That put the delay under the "Act of God" clause of his arrival insurance and precluded compensation, but the airline would happily provide him with a free drink upgrade on his next flight. Chase almost laughed, but Sieboldt didn't see the humor and managed to thank the woman curtly as he turned on his heel.