Robert called the Network Operations Center posing as an attorney with the Legal Department and said he was having trouble connecting to the network. The network administrator he reached explained that there had been some recent security issues, so all dial-up access users would need to obtain the monthly password from their manager. Robert wondered what method was being used to communicate each month's password to the managers and how he could obtain it. The answer, it turned out, was that the password for the upcoming month was sent in a memo via office mail to each company manager.