So where to start? First I looked up on the Internet to see where the company had offices, and saw the corporate headquarters was in Phoenix. Perfect. I called and asked for Marketing; every company has a marketing g department. A lady answered, and I said I was with Blue Pencil Graphics and we wanted to see if we could interest them in using our services and who would I talk to. She said that would be Tom Stilton. I asked for his phone number and she said they didn't give out that information but she could put me through. The call rang into voice mail, and his message said, "This is Tom Stilton in Graphics, extension 3147, please leave a message." Sure—they don't give out extensions, but this guy leaves his right on his voice mail. So that was cool. Now I had a name and extension.