Keeping my eargear camera pointed straight ahead, away from the screen, I pulled up the entertainment console’s viewer settings menu, which allowed me to make adjustments to the display’s audio and video output: volume and balance, brightness and tint. I cranked each option up to its highest setting, then tapped the Apply button at the bottom of the screen three times. I set the volume and brightness controls to their lowest settings and tapped the Apply button again. A small window appeared in the center of the screen, prompting me for a maintenance-tech ID number and access password. I quickly entered the ID number and the long alphanumeric password that I’d memorized. I checked both for errors out of the corner of my eye, then tapped OK . The system paused for what seemed like a very long time. Then, to my great relief, the following message appeared: