Jeb had collared Van and dragged him right behind the curtains. Suddenly there were special, classified courses for Van in FLETC and Quantico, with behind-the-scenes briefings from panting, sweaty computer emergency-response teams. Jeb had shown Van the ropes, put him in the know, enrolled him in the big-time show. He’d shown Van the realities of federal information technology: awesome levels of screwup that only a superpower could create or afford. "Situation Normal: All Fouled Up." If a SNAFU remained a superpower, it was due to guys like Jeb.