When he finally has the thing turned on and at his ear, a voice says, "You call that subtle? You think that you and Doug Shaftoe are the only two people in the world who know that Sultan-Class passengers can receive incoming phone calls?" Randy is certain he’s never heard this voice before. It is the voice of an old man. Not a voice worn out or cracking with age, but a voice that’s been slowly worn smooth, like the steps of a cathedral.