He writes it very slowly because his hands are practically immobilized now by carpal tunnel syndrome, and any motion that even faintly resembles typing causes him a lot of pain. He ends up cadging a pencil from the concierge and then using its eraser to punch the keys one at a time. The memo begins with the word "carpal" which is a little code that they have developed to explain why the following text seems unnaturally terse and devoid of capital letters. He’s barely got that tapped out when he’s approached by a devastatingly cute and fluttery young thing in a kimono who tells him that there is a staff of typists on call in the Business Center to help him with this should he desire it. Randy declines as politely as he knows how, which is probably not politely enough. Kimono Girl backs away in tiny steps, bowing and uttering truncated sub-vocal hais . Randy goes back to work with the pencil eraser. He explains, as briefly and clearly as he can, what he’s been doing, and what he thinks is going on with General Wing and Enoch Root. He leaves the subject of what the fuck’s going on with the Dentist open for speculation.