"There have always been two security operations around Stella and Nora. One is a branch, or subsidiary, of the group that protects Volkov himself. The flavor is ex-KGB, but in the sense that Putin is ex-KGB: lawyers first, then spies. The other, largely the creation of colleagues of mine, is less conventional, largely web-based. Wiktor has been brought in very recently to attempt to sort out a serious lack of understanding, of communication, between the two. Your arrival on the scene, via your discovery of the stellanor address, is glaring proof of our difficulties."