While I wasn’t cramming grease down my yam, I took some time to check out the capabilities of the room’s telecom. Extensive, in a word—more extensive than my ability to take full advantage of them. For a couple of hours I wrestled with a nasty case of ESO—Equipment Smarter than Operator—until I stumbled across the interactive online help, and got my hand electronically held as I scoped out what the machine could do for me.