Step Three, call back to the same branch during Angela's lunch break, say I'm calling from branch number such-and-such in Boston, Angela needs this information faxed, gimme a code for the day. This is the tricky part; it's where the rubber meets the road. If I was making up a test to be a social engineer, I'd put something like this on it, where your victim gets suspicious—for good reason—and you still stick in there until you break him down and get the information you need. You can't do that by reciting lines from a script or learning a routine, you got to be able to read your victim, catch his mood, play him like landing a fish where you let out a little line and reel in, let out and reel in. Until you get him in the net and flop him into the boat, splat!