質問: freshserviceの概要
回答: freshservice is an intelligent, right-sized itsm solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. with its state-of-the-art ai and ml capabilities, freshservice helps organizations ease an it agents workload and improve their productivity by automating mundane tasks. in addition to its ai capabilities, freshservice is flexible and scalable enough to be used by both: companies relying on legacy systems and modern enterprises.