App: Aircall - VoIP Business Phone
Developer: Aircall.io Inc.
Genres: Business, Utilities

Aircall is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Get VoIP set up in seconds and start  a conversation anywhere in  the world today. 

No hardware. No headaches.

The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps. 

Accelerate productivity with a powerful dialer and collaborative features:

● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away.

● Shared To-Do
Get a complete perspective of calls that require a follow up and archive old assignments as you go.

● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.

● Assign, tag and comment on calls
Assign a call to a teammate, add context with a tag or a comment, and the call will pop up on their to-do list.

● PowerDialer
Make calls in rapid succession with a powerful sales dialer that automatically adds numbers from any webpage.

● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.

● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions.

● Skill-Based Routing
Route calls to teammates grouped by shared skills like a linguistic or technical specialty.

● Queue Callback
Give callers the power to opt out of a waiting line and receive your outbound reply at a alter time.

● App ecosystem
Aircall has over 50 out-of-the-box integrations with CRMs, helpdesks and productivity tools to keep all your conversations connected.

Aircall runs on macOS and connects call details to tools such as Salesforce, Zendesk, HubSpot and Slack.


Sign up for Aircall today!

If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

Release notes:
Bug fixes and improvements