App: Zoho SalesIQ - Live Chat App
Developer: Zoho Corporation
Genres: Business

Zoho SalesIQ is an all-in-one customer engagement platform with live chat and analytics to streamline your marketing, sales, and customer support efforts. 
With SalesIQ, you can engage with your website visitors in real time and be available for them whenever they need you. Gain valuable insights about your prospects, initiate the right conversations at the right time, and increase your conversion rates exponentially with SalesIQ, a live chat solution reimagined for business growth.
SalesIQ fits both B2B and B2C businesses of all sizes. With features such as lead identification, proactive conversation, built-in audio calling, screen sharing, a drag-and-drop chatbot builder, and an AI-driven chatbot, SalesIQ enhances your customer experience and drives business growth.

With more than 450,000 trusted users, including Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., SalesIQ provides the best engagement experience to your customers. The best part? You can begin your SalesIQ journey for free, making it an affordable option that can scale with your business.

Top features of SalesIQ
• Proactively engage with website visitors and customers.
• Monitor website visitor/customer activity on your website to understand their requirements.
• Geo-locate your website visitors and identify your strongest markets.
• Set intelligent triggers to automatically initiate chats to a specific set of visitors at crucial moments in the buying process.
• Set up chatbots to automate the chat process for your website, based on your business needs.
• Integrate SalesIQ with various software, including Zoho's in-house applications and other third-party integrations to maximize the ROI of your support and conversion efforts. Some noteworthy integrations include Zoho CRM, Desk, Analytics, data enrichment tools, and more.
• Personalize your engagement with returning visitors and customers using historic data, CRM information, help desk ticket info, and more.
• Chat with visitors in more than 100 languages through auto-translation.
• Optimize your workflow by routing chats to the operators with relevant expertise.
• Get consolidated reports on visitor data, operator performance, brands, bots, and more with the enhanced reports section.
• Let your email recipients connect with you directly from your email campaigns through the email signature chat.

Desktop app highlights

• Auto-launch option on device startup. 
• Featuring actionable notifications, operators can accept chats and calls by hovering over incoming notifications.
• Access options to set your audio and status and to view active and missed chats right from your Mac's dock. 
• Perfectly synced with other platforms - any change made on the web or the mobile app will be reflected instantly in the Mac app.

You can upgrade to SalesIQ Basic, Professional and Enterprise with a montly or yearly subscription that offers
• Proactive chats
• Lead scoring and company scoring
• Unlimited chat sessions
• Real - time reporting
• 10 custom chatbot
• Autopilot

- Payment will be charged to iTunes Account at confirmation of purchase
- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- Account will be charged for renewal within 24-hours prior to the end of the current period
- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
- No cancellation of the current subscription is allowed during active subscription period
- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.

Privacy policy - https://www.zoho.com/privacy.html
Terms of Use - https://www.zoho.com/salesiq/terms.html

Release notes:
Changed supported languages under the information section of app in Appstore.
Made Hide when close option as default.