App: Space Auto
Developer: Space Automotive, LLC
Genres: Productivity

A CRM your dealer salesforce will love!

The Space Auto CRM is a powerful innovation for car dealerships that lets your salespeople track every customer across the entire journey and generate deals — on desktop, mobile, and in the only app. It’s the only dealership CRM app with full feature functionality within the app. The interface is so easy to use and navigate it requires no training. Learn more: www.space.auto/crm

AI Responses offer instantaneous, accurate message suggestions to customers
An innovation for automotive retail that leverages learnings from GPT-4, AI Responses empowers your dealership with data-backed suggestions based on the entire customer conversation and other data points within the Space Auto CRM, including inventory, digital retailing, deal activity, and consumer website-browsing data. Salespeople can easily select AI-suggested text or email messages, giving shoppers the information, they want and supporting the dealership with quick, accurate, and powerful responses. Dealers can adjust the tone of the messages to match their voice and business goals. 

Deliver a seamless digital retailing experience from anywhere
Whether customers are shopping the dealership or buying digitally, the Space Auto CRM has a built-in digital retailing portal that provides a one-to-one connection to the data in the dealer’s CRM. The portal can be accessed by buyers on any browser, at home, at work or on the go, so shoppers can request instant trade values, send important documents such as a driver’s license or proof of insurance, and submit credit applications, from their desktop or mobile device.  

Gain deeper, actionable customer insights 
The CRM integrates directly with the dealer website and retailing experience, providing robust information about each customer lead, including details such as their marketing channel and ad campaign origination, website behavior, and deal information. Metrics and dashboards can be analyzed at a dealership level as well as via an individual customer view.

Capitalize on centralized data 
Maximize data throughout the buying process, the Space Auto CRM combines website sessions, communications, deals, appointments and more into one centralized, easy-to-use activity feed. The CRM experience catalogs the entire customer journey chronologically from lead generation to close, in a text message-like view, including all communications and deals.

Features include:
•	Collaborative deal management
•	Cloud based for real time updates
•	Customer digital retailing portal 
•	AI Responses
•	1st party audiences
•	SMS, email, calls
•	Drip campaigns
•	Salesforce insights
•	Inventory management system
•	Trade values
•	Send customer walkaround videos
•	Document manager
•	Sales and marketing reporting
•	Customer insights
•	Photo uploads and VIN scanner

Release notes:
Bug fixes and enhancements.