Clinical trial NCT00983333: Initial Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Program
Official title: Beta Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Web-based Tool for Improving Communication Between Patients and Health Care Professionals
Study type: INTERVENTIONAL
Overall status: COMPLETED
Phase: NA
Conditions: Cardiovascular Disease
Cardiovascular Risk Factors
Keywords: Health communication
Health literacy
Patient
Health Care Professional
Satisfaction
Lead sponsor: Oregon Health and Science University
Sponsor class: OTHER
First posted: 2009-09-24
Enrollment: 105
Sex: ALL
Minimum age (years): 55
Maximum age (years): 70
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: no
Allocation: RANDOMIZED
Intervention model: PARALLEL
Primary purpose: HEALTH_SERVICES_RESEARCH

Brief summary: This research focuses on communication practices between patients and health care professionals, like nurses, doctors, or physician assistants. The goal is to help improve communication about heart health issues.

This pilot (or Beta) study is designed to test our ability to recruit an appropriate sample of participants, and determine our ability to deliver and evaluate the effects of a web-based intervention. The investigators hypothesize that exposure to the intervention will result in measurable changes in self-reported knowledge, attitudes and behavior regarding communication between patients and health care professionals.

Participants in this research study are being recruited from the people who currently receive care at the Richmond Family Health Center of the Oregon Health \& Science University. People who participate in this study will be between 55 and 70 years old, speak English as their preferred language, and have one of several possible diagnoses related to heart health. These could include, for example, hypertension, diabetes, asthma, or obesity.

Additionally, the investigators are recruiting a small number of health care professionals from the Richmond Family Health Center. Their participation will be similar to but separate from the participation of patients.

All participants will take two web-based surveys. Some participants will use a web-based tool that hopes to help improve communication between health care professionals and patients.

The surveys contain questions that explore the knowledge, attitudes, and behaviors of participants related to heart health and communication between health care professionals and patients.

Data analysis will focus upon identifying any changes that occurred in knowledge, attitudes, or behaviors with respect to health communication after using the web-based tool, as well as learning about what influences the quality and nature of communication between health care professionals and the patients they serve.


Eligibility criteria: Inclusion Criteria:

* Age 55-70 years
* English is preferred language
* Has one or more chronic cardiovascular-related diagnosis or risk factor
* Has an appointment with Primary Care provider within 2 weeks of enrollment

Exclusion Criteria:

* Inadequate vision or hearing to complete on-line assessment

Primary outcomes:
measure: Interpersonal communication knowledge, attitudes and behaviors exhibeted by patients and health care professionals during a patient-provider office visit
timeFrame: 2 weeks
Secondary outcomes:
measure: Patient and health care professional satisfaction with communication
timeFrame: 2 weeks
measure: Change in patient average blood pressure
timeFrame: 6 months
measure: Change in serum hemoglobin A1c value among patients with diabetes
timeFrame: 6 months
measure: change in average appointment length for health care professionals
timeFrame: 6 months
Other outcomes:
Locations:
city: Portland
country: United States
facility: Richmond Family Health Center at Oregon Health & Science University
state: Oregon
Study officials:
affiliation: Oregon Health and Science University
name: Clifford A Coleman, MD, MPH
role: PRINCIPAL_INVESTIGATOR
affiliation: Canyon Ranch Institute
name: Andrew F Pleasant, Ph.D.
role: STUDY_DIRECTOR
References: