Clinical trial NCT02246361: Impact of Six Patient Information Leaflets (PIL) on Doctor Patient Communication
Official title: Impact of Six Patient Information Leaflets (PIL) on Doctor Patient Communication and Adherence in Emergency Ward
Study type: INTERVENTIONAL
Overall status: COMPLETED
Phase: PHASE4
Conditions: Ankle Sprain
Infectious Colitis
Diverticulitis
Pyelonephritis
Prostatitis
Pneumonitis
Keywords: Ankle sprain
Infectious colitis
Diverticulitis
Pyelonephritis
Prostatitis
Pneumonitis
Patient Information Leaflet (PIL)
Doctor Patient Communication
Adherence
Satisfaction
Scale
Doctor Patient Communication scale
Adherence scale
Satisfaction scale
Lead sponsor: Floralis
Sponsor class: INDUSTRY
Collaborators: name: Groupe Hospitalier Mutualiste de Grenoble
First posted: 2014-09-22
Enrollment: 211
Sex: ALL
Minimum age (years): 15
Standard ages: CHILD
ADULT
OLDER_ADULT
Accepts healthy volunteers: no
Allocation: NON_RANDOMIZED
Intervention model: PARALLEL
Primary purpose: SUPPORTIVE_CARE

Brief summary: The purpose of this "before-after" prospective multicenter study is to assess the impact of six Patient Information Leaflets (PILs) on Doctor Patient Communication scale (DPC) and adherence scale for common acute illnesses in emergency ward.

Detailed description: Assessing the impact of six Patient Information Leaflets (PILs) on Doctor Patient Communication scale (DPC) and adherence scale for common acute illnesses (infectious colitis, diverticulitis, pneumonitis, prostatitis, pyelonephritis , ankle sprain) in two emergency ward.

For "before" study without intervention : usual consultation without PIL .

For "after study" with intervention : the patient is given a PIL related to his disease during the consultation.

Data collection will take place the same day as the consultation by self-administered questionnaire for DPC scale and also between 7 to 10 days after the consultation by phone survey for DPC scale and adherence scale.

Eligibility criteria: Inclusion Criteria:

* Adult patient.
* Minor aged over 15 years accompanied by a responsible adult.
* The patient must be reachable by telephone within seven to ten days following the consultation.

Exclusion Criteria:

* Illiterate patient.
* Patient refusing follow-up call.
* Patient with visual or hearing impairment.
* Patient non-Francophone.
* Private patient of liberty by judicial or administrative.
* Person being a measure of legal protection.

Primary outcomes:
measure: Doctor Patient Communication score
timeFrame: In seven to ten days after delivery
Secondary outcomes:
measure: Adherence score
timeFrame: In seven to ten days after the delivery
measure: Satisfaction score
timeFrame: In seven to ten days after the delivery
measure: Doctor Patient Communication score
timeFrame: Just after the visit
Other outcomes:
Locations:
city: Grenoble
country: France
facility: Groupe Hospitalier Mutualiste, service des urgences
state: Isere
city: Chambery
country: France
facility: Centre Hospitalier
state: Savoie
Study officials:
affiliation: Floralis France
name: Melanie Sustersic, MD
role: PRINCIPAL_INVESTIGATOR
References:
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