Clinical trial NCT03886285: A Quality Rating Scale for Patients in Complex Situations
Official title: Establish a Scale of Assessment of the Quality of Primary Care in Multi-functional Health Centers and Homes Integrating the Point of View of Complex Patients and Their Caregivers
Study type: OBSERVATIONAL
Overall status: COMPLETED
Conditions: Patients in Complex Situations
Keywords: Multimorbidity
Exercise coordinated groups (GECO)
Caregivers
Lead sponsor: University Hospital, Brest
Sponsor class: OTHER
First posted: 2019-03-22
Enrollment: 500
Sex: ALL
Minimum age (years): 18
Maximum age (years): 90
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: no
Observational model: OTHER
Time perspective: PROSPECTIVE
Sampling method: NON_PROBABILITY_SAMPLE
Study population: Patient followed in the primary care center and being in a complex care situation, benefiting from a multi-professional care

Brief summary: The prevalence of multimorbid patients and complex care is increasing in France and elsewhere in the world. It concerns 60% of the over 65 years old. Comprehensive care, the involvement of the patient and his caregivers appear as the solutions for the management of these new care situations. The structures of multi-professional grouping, developing a coordinated exercise (GECO), appear as the privileged place to take care of these patients. These structures become the main place of exercise in France (improved working conditions for professionals, financial incentives, public policy, etc.); they have shown their ability to formulate patient care protocols, to produce coordinated exercise, to better involve the patient and caregivers in their care. The question of improving the quality of care arises. To date, there is no data on the subject apart from some evaluations mainly medico-economic.

The patient's place in the evaluation showed his interest with the existence of a proven correlation between patient satisfaction in particular and his compliance and health outcomes.


Eligibility criteria: Inclusion Criteria:

* Patient followed in the primary care center, able to participate, speaking and understanding French, and being in a complex care situation, benefiting from a multi-professional care (at least two professionals different from the center including the general practitioner).

Exclusion Criteria:

* Patient not in a complex care situation
* Patient followed only by the general practitioner of GECO
* Refusal of participation

Primary outcomes:
measure: Construction of the questionnaire.
timeFrame: 1 day
Secondary outcomes:
Other outcomes:
Locations:
city: Audierne
country: France
facility: Maison de santé d'Audierne
city: Cavan
country: France
facility: Maison de santé de CAVAN
city: Gourin
country: France
facility: Maison de santé de Gourin
city: Lanmeur
country: France
facility: Pôle de santé de Lanmeur
city: Le Faou
country: France
facility: Maison de santé du Faou
city: Le Vieux Marche
country: France
facility: Maison de santé du Vieux Marché
city: Louargat
country: France
facility: Maison de santé de LOUARGAT
city: Milizac
country: France
facility: Maison de santé de Milizac
city: Moëlan-sur-Mer
country: France
facility: Maison de santé de Moëlan sur Mer
city: Pleyben
country: France
facility: Maison de santé de Pleyben
city: Plouneour Trez
country: France
facility: Maison de santé de Plouneour Trez
city: Trebeurden
country: France
facility: Maison de santé de Trébeurden
Study officials:
References: