Clinical trial NCT04506931: Comparison of SMS, IVR, and CATI Surveys in Colombia
Official title: Comparison of Short Message Service (SMS), Interactive Voice Response (IVR), and Computer Assisted Telephone Interview (CATI) Mobile Phone Surveys for Non-communicable Disease Risk Factor Surveillance in Colombia
Study type: INTERVENTIONAL
Overall status: COMPLETED
Phase: NA
Conditions: Surveys and Questionnaires
Noncommunicable Diseases
Keywords: mobile phone surveys
interactive voice response
computer assisted telephone interview
short message service
non-communicable diseases
Lead sponsor: Johns Hopkins Bloomberg School of Public Health
Sponsor class: OTHER
Collaborators: name: Pontificia Universidad Javeriana
First posted: 2020-08-10
Enrollment: 5676
Sex: ALL
Minimum age (years): 18
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: yes
Allocation: RANDOMIZED
Intervention model: PARALLEL
Intervention model description: Participants were randomized to one of three mobile phone survey modalities: 1) SMS; 2) IVR; 3) CATI.
Primary purpose: OTHER

Brief summary: The objective of the study is to adapt and assess the feasibility, quality, and validity of short message service or 'text message' (SMS), interactive voice response (IVR), and computer assisted telephone interviews (CATI) for collecting information on noncommunicable disease (NCD) risk factors

Detailed description: Using random digit dialing (RDD) sampling technique, RDD participants will be randomized to one of the three arms: 1) SMS or 2) IVR or 3) CATI. Participants in the first study arm will receive an SMS survey. Participants in the second study arm will receive a IVR survey. Participants in the third study arm will receive a CATI survey. The IVR, SMS and CATI questionnaires contain a set of demographic questions and one NCD module (alcohol, or tobacco, or diet, or physical activity, or blood pressure and diabetes). The investigators will examine contact, response, refusal and cooperation rates and demographic representativeness by each study arm.

Eligibility criteria: Inclusion Criteria:

* Access to a mobile phone
* Greater or equal to 18 years of age
* In Colombia, conversant in the Spanish language

Exclusion Criteria:

* Less than 18 years of age

Primary outcomes:
measure: Cooperation Rate #1
timeFrame: Through study completion, an average of one month
measure: Response Rate #4
timeFrame: Through study completion, an average of one month
Secondary outcomes:
measure: Refusal Rate #2
timeFrame: Through study completion, an average of one month
measure: Contact Rate #2
timeFrame: Through study completion, an average of one month
Other outcomes:
Locations:
city: Bogotá
country: Colombia
facility: Pontificia Universidad Javeriana
Study officials:
affiliation: Johns Hopkins University Bloomberg School of Public Health
name: Dustin Gibson, PhD
role: PRINCIPAL_INVESTIGATOR
affiliation: Pontificia Universidad Javeriana
name: Angelica T Quinterro, PhD, MD, MSc
role: PRINCIPAL_INVESTIGATOR
References:
citation: Gibson DG, Pariyo GW, Wosu AC, Greenleaf AR, Ali J, Ahmed S, Labrique AB, Islam K, Masanja H, Rutebemberwa E, Hyder AA. Evaluation of Mechanisms to Improve Performance of Mobile Phone Surveys in Low- and Middle-Income Countries: Research Protocol. JMIR Res Protoc. 2017 May 5;6(5):e81. doi: 10.2196/resprot.7534.
citation: Gibson DG, Pereira A, Farrenkopf BA, Labrique AB, Pariyo GW, Hyder AA. Mobile Phone Surveys for Collecting Population-Level Estimates in Low- and Middle-Income Countries: A Literature Review. J Med Internet Res. 2017 May 5;19(5):e139. doi: 10.2196/jmir.7428.
citation: Gibson DG, Farrenkopf BA, Pereira A, Labrique AB, Pariyo GW. The Development of an Interactive Voice Response Survey for Noncommunicable Disease Risk Factor Estimation: Technical Assessment and Cognitive Testing. J Med Internet Res. 2017 May 5;19(5):e112. doi: 10.2196/jmir.7340.
citation: Hyder AA, Wosu AC, Gibson DG, Labrique AB, Ali J, Pariyo GW. Noncommunicable Disease Risk Factors and Mobile Phones: A Proposed Research Agenda. J Med Internet Res. 2017 May 5;19(5):e133. doi: 10.2196/jmir.7246.