Clinical trial NCT03867916: Patient Portal and Navigation Program in Providing Information for Asian American Cancer Patients
Official title: The Patient Cancer OUtreach, Navigation, Technology, and Support (Patient COUNTS) Project: Addressing Care for Asian Americans With Cancer
Study type: INTERVENTIONAL
Overall status: COMPLETED
Phase: NA
Conditions: Caregiver
Malignant Neoplasm
Physician
Stage I Colorectal Cancer AJCC v8
Stage I Liver Cancer
Stage I Lung Cancer AJCC v8
Stage IA1 Lung Cancer AJCC v8
Stage IA2 Lung Cancer AJCC v8
Stage IA3 Lung Cancer AJCC v8
Stage IB Lung Cancer AJCC v8
Stage II Colorectal Cancer AJCC v8
Stage II Liver Cancer
Stage II Lung Cancer AJCC v8
Stage IIA Colorectal Cancer AJCC v8
Stage IIA Lung Cancer AJCC v8
Stage IIB Colorectal Cancer AJCC v8
Stage IIB Lung Cancer AJCC v8
Stage IIC Colorectal Cancer AJCC v8
Stage III Colorectal Cancer AJCC v8
Stage III Liver Cancer
Stage III Lung Cancer AJCC v8
Stage IIIA Colorectal Cancer AJCC v8
Stage IIIA Lung Cancer AJCC v8
Stage IIIB Colorectal Cancer AJCC v8
Stage IIIB Lung Cancer AJCC v8
Stage IIIC Colorectal Cancer AJCC v8
Stage IIIC Lung Cancer AJCC v8
Lead sponsor: University of California, San Francisco
Sponsor class: OTHER
Collaborators: name: Bristol-Myers Squibb
First posted: 2019-03-08
Enrollment: 106
Sex: ALL
Minimum age (years): 21
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: yes
Allocation: NA
Intervention model: SINGLE_GROUP
Primary purpose: HEALTH_SERVICES_RESEARCH

Brief summary: This phase I/II trial studies how well patient portal and navigation program work in providing information for Asian American cancer patients. Patient portal and navigation program may help to improve the care provided to Asian American cancer patients.This study is offered in the following languages in addition to English: Chinese (Cantonese or Mandarin) and Vietnamese.

Detailed description: PRIMARY OBJECTIVES:

I. Identify Asian American adults newly diagnosed with colorectal, liver, or lung cancer using a population-based cancer registry.

II. Conduct outreach to these patients to let them know about the availability of information on these cancers, the Patient Cancer OUtreach, Navigation, Technology and Support (COUNTS) web portal, and the Patient COUNTS patient navigation program.

III. Provide patient navigation either virtually or in-person.

OUTLINE:

Patients attend focus groups to help develop patient portal and navigation program. Patients use in-person navigation program. In phase II, patients use an online portal to access navigation program and may choose to have online/virtual navigation support or in-person navigation support. Patients also complete data collection and surveys over 15 minutes via web portal at baseline, 3 months, and 6 months and user experience survey at end of program participation.

Eligibility criteria: Inclusion Criteria:

* FOR INTERVIEWS AND FOCUS GROUPS:

  * Cancer patients: Self-identifies as Asian American, lives in San Francisco, speaks English, Mandarin, Cantonese, or Vietnamese, has a history of cancer of any kind
  * Caregivers: any person age 21 and older who has provided care to an Asian American cancer patient
  * Health professionals: physicians and other health professionals age 21 and older who provide care to Asian American patients with cancer
* FOR PILOT IMPLEMENTATION:

  * Self-identifies as Asian American
  * Ages 21 or older
  * Lives in the 9 counties of the greater bay area cancer registry (GBACR)
  * Speaks English, Mandarin, Cantonese, or Vietnamese
  * Has any stage colorectal, lung, or liver cancer
  * Has not started treatment or has not completed treatment
  * Is willing to stay in the study for six months.
* FOR FULL IMPLEMENTATION:

  * Self-identifies as Asian American
  * Ages 21 or older
  * Lives in the 9 counties of the GBACR
  * Speaks English, Mandarin, Cantonese, or Vietnamese
  * Has any stage colorectal, lung, or liver cancer,
  * Has not started or has not completed treatment
  * Is willing to stay in the study for six-seven months

Exclusion Criteria:

\*Any medical or psychological conditions precluding informed consent

Primary outcomes:
measure: Rate of Participation
timeFrame: Any time between consent and month 6
Secondary outcomes:
measure: Adherence to Guideline Treatment
timeFrame: Month 6
measure: Patient Acceptability
timeFrame: Month 7
Other outcomes:
Locations:
city: San Francisco
country: United States
facility: University of California, San Francisco
state: California
Study officials:
affiliation: University of California, San Francisco
name: Tung T Nguyen, MD
role: PRINCIPAL_INVESTIGATOR
References:
citation: Wang K, Ma C, Li FM, Truong A, Shariff-Marco S, Chu JN, Oh DL, Allen L, Kuo MC, Wong C, Bui H, Chen J, Gomez SL, Nguyen TT, Tsoh JY. Patient-reported supportive care needs among Asian American cancer patients. Support Care Cancer. 2022 Nov;30(11):9163-9170. doi: 10.1007/s00520-022-07338-2. Epub 2022 Aug 30.