Clinical trial NCT05146024: WayToServePlus: Improving Responsible Alcohol Service Ph I
Official title: WayToServe Plus: In-service Professional Development Component to Improve Responsible Alcohol Service Ph I
Study type: OBSERVATIONAL
Overall status: COMPLETED
Conditions: Driving While Intoxicated
Keywords: Alcohol Use
Prevention
Lead sponsor: Klein Buendel, Inc.
Sponsor class: INDUSTRY
Collaborators: name: Pacific Institute for Research and Evaluation
name: National Institute on Alcohol Abuse and Alcoholism (NIAAA)
First posted: 2021-12-06
Enrollment: 183
Sex: ALL
Minimum age (years): 19
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: yes
Observational model: OTHER
Time perspective: OTHER
Sampling method: NON_PROBABILITY_SAMPLE
Study population: Owners, managers, and employees of alcohol-serving establishments in New Mexico and Washington State.

Brief summary: Responsible beverage service (RBS) training for alcohol servers is a promising intervention for reducing driving while intoxicated (DWI) by alcohol. Training, certification, and in-service contact improves professionalism and effectiveness of prevention interventions delivered by community members such as alcohol servers. This SBIR Fast-track project will develop and test an in-service professional development component to the WayToServe® online RBS training to improve the effectiveness of RBS training in order to make further gains in reducing problem alcohol behavior in communities.

Detailed description: Among the interventions targeting driving while intoxicated (DWI) by alcohol, Responsible Beverage Service (RBS) training of alcohol servers has shown promise. RBS training is currently required or incentivized by 36 U.S. states and California will require it starting in 2022. Our team has shown that an online RBS training, named WayToServe®, was effective in two randomized trials. These results filled a gap in the literature on RBS training that is limited by the lack of randomized trials, poor measurement of training implementation, and almost exclusive focus on live training when online training predominates. The goal of this SBIR Fast-track research is to develop and test an in-service professional development component for alcohol servers trained by WayToServe to improve its effectiveness. It is intended to motivate servers to implement the RBS skills in the face of common barriers, provide support for RBS actions from a "community" of alcohol servers, and prevent natural degradation of skills over time. Rationale for this product is provided by past research showing that training, certification, and in-service contact improves professionalism and efficacy of community prevention interventions. Scientific premise is provided by the positive results of our trials on the WayToServe® training. The in-service component will be delivered through the WayToServe Facebook page that currently is "followed" by over 20,000 alcohol servers trained by WayToServe. The specific aims of Phase I are to: 1) develop content of in-service professional development on RBS skills with a) premises owners/ managers interviews and b) alcohol servers in New Mexico and Washington State trained by the WayToServe online RBS training through focus group discussions; 2) produce a prototype WayToServe Plus in-service professional development component in flowcharts and an initial library of Facebook posts, including text, graphics, and interactive elements and evaluate it for acceptability, usability, and engagement in focus groups and field pilot trial with alcohol servers in New Mexico and Washington State trained by the WayToServe online RBS training, and 3) determine feasibility of WayToServe Plus in-service professional development component and develop evaluation plans for Phase II research. Milestones will be an EAB-approved Phase I research plans and development of the content outline and WayToServe Plus prototype, evaluation of WayToServe Plus prototype, and feasibility assessment of the WayToServe Plus in-service professional development component. Phase II specific aims will achieve the milestones of full production of WayToServe Plus and a randomized trial testing its effectiveness by: 4) producing the full WayToServe Plus in-service professional development component and 5) conducting a randomized trial with 160 alcohol premises in New Mexico and Washington State evaluating effectiveness of WayToServe Plus on refusal of sales to PiP (primary outcome). The SBIR research is innovative as WayToServe Plus will be the first continuous in-service professional development for RBS and will increase the WayToServe training's effectiveness and commercial advantage with alcohol servers and corporate clients.

Eligibility criteria: Inclusion Criteria:

* 19 years of age or older
* Own/manage a licensed premises or be an alcohol server (waitress, waiter or bartender)
* Have completed the WayToServe responsible beverage service training (Phase I only)
* Be proficient in English
* Consent to participate

Exclusion Criteria:

* Have a family/household member already participating in project
* Younger than 19 years old (18 and younger cannot legally serve alcohol in either state)

Primary outcomes:
measure: Formative Research
timeFrame: Baseline Only
Secondary outcomes:
Other outcomes:
Locations:
city: Berkeley
country: United States
facility: Pacific Institute for Research and Evaluation
state: California
city: Golden
country: United States
facility: Klein Buendel, Inc.
state: Colorado
Study officials:
affiliation: Klein Buendel, Inc.
name: David Buller, PHD
role: PRINCIPAL_INVESTIGATOR
affiliation: Klein Buendel, Inc.
name: Gill Woodall, PhD
role: PRINCIPAL_INVESTIGATOR
References: