Clinical trial NCT04823975: Improving Health Insurance Literacy Among Utah's Hispanic Population
Official title: Improving Health Insurance Literacy Among Utah's Hispanic Population
Study type: INTERVENTIONAL
Overall status: COMPLETED
Phase: NA
Conditions: Health Knowledge, Attitudes, Practice
Keywords: Health Insurance
Literacy
Lead sponsor: University of Utah
Sponsor class: OTHER
Collaborators: name: National Center for Advancing Translational Sciences (NCATS)
name: National Institutes of Health (NIH)
First posted: 2021-04-01
Enrollment: 12
Sex: ALL
Minimum age (years): 18
Maximum age (years): 64
Standard ages: ADULT
Accepts healthy volunteers: no
Allocation: NA
Intervention model: SINGLE_GROUP
Primary purpose: HEALTH_SERVICES_RESEARCH

Brief summary: This is a test of an existing health insurance education program (HIEP) in the Utah Hispanic community (aged 18-64). The study will evaluate whether the HIEP delivered by Utah Health Policy Project (UHPP) staff improves participants' health insurance and cost-related literacy. Participants will complete a brief baseline survey, be guided through the HIEP by UHPP staff, and complete a brief survey after completing the sessions.

Detailed description: The goal of this research is to refine and pilot test an existing health insurance education program (HIEP) to improve health insurance and cost-related literacy among the Hispanic community in Utah. This study will be conducted in conjunction with the Utah Health Policy Project, which has long been active in the Hispanic community and has been instrumental in reducing the number of uninsured adults and children in Utah. Initially, community and key-informant feedback on how to best adapt this intervention to the Hispanic community, including what topics are most important, and how the intervention should be delivered, will be obtained. After the HIEP is adapted accordingly, it will be investigated to see if it improves participants' health insurance and cost-related literacy.

Upon enrollment, participants will fill out a survey containing questions about their current health insurance, employment, demographics, acculturation, preferred language and health insurance knowledge. Participants will then receive an educational session surrounding health insurance use and laws. This educational sessions will be conducted, in person, over video conference calls, or over the telephone, and will cover:

* Overview of health insurance options and understanding of insurance and costs
* Learning about types of insurance coverage and how to select/access coverage
* Navigating one's coverage plan
* Managing care costs

This sessions will be 60 minutes.

After completing the HIEP participants will be given a second survey including similar questions to those in the first survey. This survey will include questions to obtain feedback on the acceptability of the content and potential implementation issue areas, as well as any discordance in cultural values, beliefs, or feelings about health insurance.

Eligibility criteria: Inclusion Criteria:

* Self-identify as Hispanic
* Resident of Utah
* Primary Policy Holder
* Recently enrolled in health insurance within the past year

Exclusion Criteria:

* Younger than 18 years of age
* Not Hispanic or Latino/Latina in origin
* Non-Utah resident
* Non Policy holder
* Not recently enrolled in health insurance

Primary outcomes:
measure: Number of Enrolled Individuals
timeFrame: Post-Assessment survey (Weeks 19 (+/- 2 weeks))
measure: Number of Completed Sessions Per Enrolled Individual
timeFrame: Post-Assessment survey (Weeks 19 (+/- 2 weeks))
Secondary outcomes:
measure: Changes in the Health Insurance Literacy Measure Based on Age Group
timeFrame: Baseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))
measure: Changes in the Health Insurance Literacy Measure Based on Language Spoken
timeFrame: Baseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))
Other outcomes:
Locations:
city: West Valley City
country: United States
facility: Utah Health Policy Project
state: Utah
Study officials:
affiliation: University of Utah Department of Pediatrics
name: Anne C Kirchhoff, PhD
role: PRINCIPAL_INVESTIGATOR
References: