Clinical trial NCT03053934: Evaluation of Online Video Counselling
Official title: Evaluation of Online Video Counselling
Study type: INTERVENTIONAL
Overall status: TERMINATED
Phase: NA
Conditions: Videoconferencing
Keywords: Online counselling
Lead sponsor: Swinburne University of Technology
Sponsor class: OTHER
Collaborators: name: US Department of Veterans Affairs
First posted: 2017-02-15
Enrollment: 400
Sex: ALL
Minimum age (years): 18
Maximum age (years): 65
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: no
Allocation: RANDOMIZED
Intervention model: PARALLEL
Primary purpose: TREATMENT

Brief summary: The objective of the study is to establish whether online video counselling is at least equally acceptable and equally as effective to clients and clinicians of the Veterans and Veterans Families Counselling Service (VVCS) as in-person counselling. If this is confirmed by the evaluation then online video counselling can be made more widely available to support the veteran and ex-service community, especially for those who may otherwise be unable to attend therapy and for clients who would prefer such web-based services over in-person sessions.


Eligibility criteria: Inclusion Criteria:

* Currently residing in Australia
* Eligible to receive support from the Veterans and Veterans Families Counselling Service (VVCS)
* Aged between 18 and 65
* Home access to broadband internet
* Own a device (e.g., computer, laptop, or tablet) that has a webcam and can support videoconferencing
* Be able to reasonably travel to a VVCS centre to access counselling
* Referred for one-to-one counselling or therapy
* Be willing and able to receive either modality of treatment (i.e., online or in-person counselling).

Exclusion Criteria:

* Not currently residing in Australia
* Not eligible to receive support from VVCS
* Significant current risk issues or levels of acute distress requiring crisis management
* Current serving member of the Australian Defence Force with a high security clearance (above Baseline Vetting)
* Referred for couple or family counselling.
* Have received a psychiatric diagnosis of post-traumatic stress disorder.

Primary outcomes:
measure: Group x Time Interaction for overall mental health as measured by the K10 from baseline to 16-week follow up
timeFrame: Baseline, 8-week follow-up, 16-week follow-up
Secondary outcomes:
measure: Group x Time Interaction for the Outcome Rating Scale from baseline to 16-week follow up
timeFrame: Baseline, 8-week follow-up, 16-week follow-up
measure: Group x Time Interaction for Quality of Life from baseline to 16-week follow up
timeFrame: Baseline, 8-week follow-up, 16-week follow-up (only administered to participants completing the survey online)
measure: Therapeutic (or Working) Alliance
timeFrame: 8-week follow up
measure: Client Satisfaction
timeFrame: 8-week follow up
measure: Client and Clinician Experiences
timeFrame: Up to 6 months post-treatment
Other outcomes:
Locations:
city: Hawthorn
country: Australia
facility: Swinburne University of Technology
state: Victoria
Study officials:
affiliation: Swinburne University of Technology
name: Denny Meyer
role: PRINCIPAL_INVESTIGATOR
References: