Clinical trial NCT05224713: Correlations Between Press Ganey Hospital and Ambulatory Scores for a Neurosurgical Practice
Official title: Correlations Between Press Ganey Hospital and Ambulatory Scores for a Neurosurgical Practice
Study type: OBSERVATIONAL
Overall status: RECRUITING
Conditions: Satisfaction, Patient
Lead sponsor: Methodist Health System
Sponsor class: OTHER
First posted: 2022-02-04
Enrollment: 1800
Sex: ALL
Minimum age (years): 18
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: no
Observational model: COHORT
Time perspective: RETROSPECTIVE
Sampling method: NON_PROBABILITY_SAMPLE
Study population: * Age 18 years or older
* Completed a PG HCAHPS hospital and/or ambulatory survey between January 1, 2016 and December 31, 2020 in relation to a MHS neurosurgeon hospital and/or ambulatory visit

Brief summary: This will be a retrospective review of MHS neurosurgeon hospital (i.e., Methodist Dallas Medical Center, Methodist Richardson Medical Center, Methodist Charlton Medical Center, and Methodist Mansfield Medical Center) and ambulatory clinics (Methodist Moody Brain and Spine Institute \[MBSI\]- Dallas, MBSI-Richardson, MBSI-Mansfield, MBSI-Sunnyvale, MBSI-Charlton, MBSI-Grand Prairie, and MBSI-Park Cities) PG HCAHPS survey results received between January 1, 2016 and December 31, 2020.

Detailed description: This will be a retrospective review of MHS neurosurgeon hospital (i.e., Methodist Dallas Medical Center, Methodist Richardson Medical Center, Methodist Charlton Medical Center, and Methodist Mansfield Medical Center) and ambulatory clinics (Methodist Moody Brain and Spine Institute \[MBSI\]- Dallas, MBSI-Richardson, MBSI-Mansfield, MBSI-Sunnyvale, MBSI-Charlton, MBSI-Grand Prairie, and MBSI-Park Cities) PG HCAHPS survey results received between January 1, 2016 and December 31, 2020. Patient electronic medical records will also be reviewed to identify details including: demographics, and chief complaints or indication, and/or procedure details. We anticipate completing this review by September 2021

Eligibility criteria: Inclusion Criteria:

* Age 18 years or older
* Completed a PG HCAHPS hospital and/or ambulatory survey between January 1, 2016 and December 31, 2020 in relation to a MHS neurosurgeon hospital and/or ambulatory visit

Exclusion Criteria:

• Patients not meeting the study inclusion criteria in section 4.1

Primary outcomes:
measure: Care provider (CP) overall - section score of CP domains
timeFrame: June 2021 - September 2021
measure: Likelihood to recommend CP to others
timeFrame: June 2021 - September 2021
measure: Overall - Mean survey score of all PG ambulatory survey sections
timeFrame: June 2021 - September 2021
measure: Doctors overall - section score of care provider domain
timeFrame: June 2021 - September 2021
measure: Likelihood of recommending hospital to others
timeFrame: June 2021 - September 2021
measure: Overall rating of care given at hospital
timeFrame: June 2021 - September 2021
measure: Overall - mean survey score of all PG hospital survey sections
timeFrame: June 2021 - September 2021
Secondary outcomes:
measure: Trends in PG mean score for each survey question, each section, and overall, by year and by de-identified surgeon
timeFrame: June 2021 - September 2021
measure: Differences by patient demographics
timeFrame: June 2021 - September 2021
Other outcomes:
Locations:
city: Dallas
country: United States
facility: Methodist Moody Brain and Spine Institute, Methodist Dallas Medical Center
state: Texas
Study officials:
affiliation: Methodist
name: Richard Meyrat, MD
role: PRINCIPAL_INVESTIGATOR
References: