Clinical trial NCT04625842: Focus Group Interview Study on Patient Experiences and Satisfaction
Official title: Quality Improvement Actions on the Radiotherapy Ward: Focus Group Interview Study on Patient Experiences and Satisfaction
Study type: INTERVENTIONAL
Overall status: WITHDRAWN
Phase: NA
Conditions: Patient Satisfaction
Patient Preference
Keywords: Quality of care
Lead sponsor: Universitair Ziekenhuis Brussel
Sponsor class: OTHER
First posted: 2020-11-12
Enrollment: 0
Sex: ALL
Minimum age (years): 18
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: yes
Allocation: NON_RANDOMIZED
Intervention model: PARALLEL
Intervention model description: Focus group interview study
Primary purpose: HEALTH_SERVICES_RESEARCH

Brief summary: In order to improve quality of care at the department, the investigators will perform a focus group interview study with patients and family members. They will perform 6 (3 in the French, and 3 in the Dutch language) focus group interviews with patients and 6 (3 in the French, and 3 in the Dutch language) with family members.

Detailed description: In order to improve quality of care at the department, the investigators will perform a focus group interview study with patients and family members. They will perform 6 (3 in the French, and 3 in the Dutch language) focus group interviews with patients and 6 (3 in the French, and 3 in the Dutch language) with family members. Following research questions will be answered:

* What elements of care (ie infrastructure, interpersonal contact, information, communication) are good to the opinion of patients and family members?
* What elements of care can be improved?
* What are priorities in improvement of the care for patients and families?
* What actions could possibly be taken in order to improve the care for future patients?

Because the radiotherapy ward exists of 3 clusters, one per type of treatment conducted, the investigators will perform 6 focus group interviews with patients (3 in the French, and 3 in the Dutch language) and 6 focus group interviews with family members (3 in the French, and 3 in the Dutch language).

Investigators will collect sex, main diagnosis (of patients), age and nationality of all participants at the beginning of each focus group interview. They will transcribe all interviews verbatim and analyze them in Nvivo software as provided by the VUB. Participant characteristics will be analyzed by descriptive statistics.

Eligibility criteria: Inclusion criteria for patients:

* Patients (18+) who were treated for cancer, receiving radiotherapy, and followed thereafter in the UZ Brussel
* Dutch and French speaking
* Start date of treatment max 6 months before inclusion
* Estimated sample size: 5-8 x 6 patients

Inclusion criteria for family members:

* All family members (+18) of patients who were treated for cancer, receiving radiotherapy, and followed thereafter in the UZ Brussel
* Dutch and French speaking
* Start date of treatment of patient max 6 months before inclusion
* Estimated sample size: 5-8 x 6 family members

Primary outcomes:
measure: Quality of care
timeFrame: immediately after treatment
measure: Problem solving
timeFrame: immediately after treatment
Secondary outcomes:
Other outcomes:
Locations:
city: Brussel
country: Belgium
facility: UZ Brussel
Study officials:
References: