Clinical trial NCT05581381: Empathy Training Program for Nursing Staff
Official title: Exploring the Effect of Empathy Training Program for Nurses
Study type: INTERVENTIONAL
Overall status: COMPLETED
Phase: NA
Conditions: Empathy
Keywords: Nurses
Empathy Training Program
Effectiveness
Subjective Experience
Lead sponsor: National Taipei University of Nursing and Health Sciences
Sponsor class: OTHER
Collaborators: name: Shin Kong Wu Ho-Su Memorial Hospital
First posted: 2022-10-14
Enrollment: 60
Sex: ALL
Minimum age (years): 20
Maximum age (years): 64
Standard ages: ADULT
Accepts healthy volunteers: yes
Allocation: RANDOMIZED
Intervention model: PARALLEL
Intervention model description: The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group. The effectiveness assessment will use the Empathy Construct Rating Scale (ECRS) and learning satisfaction scale, Empathy Construct Rating Scale (ECRS) required to be completed by both the experimental group and control group. ECRS perform the pre-test and post-test assessments. The pre-test perform before the implementation of empathy training program, and perform the post-test at week 8 the end of empathy training program.
Primary purpose: PREVENTION

Brief summary: The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group.

Detailed description: "Empathy" is an important foundation for nurses to communicate with patients and establish trust relationships. If nurses lack of empathy literacy or cannot apply empathy communication skills, the role of establishing therapeutic interpersonal relationships with patients or family members will affect the professional performance of nurses and the quality of nursing care. Therefore, improving nurses' empathy literacy and practical application ability has a great correlation with good care quality. However, domestic and international research on the correlation of empathy for nurses are not enough and lack of training program, which show the topic of this research is worth exploring.

The research purpose is to investigate the effectiveness of empathy training program for nurses, as well as to investigate the effectiveness of learning satisfaction for nurses and the empathy training program learning subjective experience of nurses.

In order to make the evaluation of research effectiveness more specific and objective, and also hoped that nurses can be the subject of effectiveness evaluation, and have a deeper understanding of their subjective experiences and feelings. Therefore, the effectiveness evaluation of empathy training program for nurses is using method triangulation of the qualitative and quantitative research method.

The quantitative method is the experimental research method using randomization. The nurses receiving the intervention of empathy training program are in the experimental group, while those who do not receive it are in the control group. The effectiveness assessment will use the Empathy Construct Rating Scale (ECRS) and learning satisfaction scale, Empathy Construct Rating Scale (ECRS) required to be completed by both the experimental group and control group. ECRS perform the pre-test, post-test and post-post-test assessments. The pre-test perform before the implementation of empathy training program, and perform the post-test at week 8 the end of empathy training program, and after 8 weeks of post-test performed the post-post-test. Only experimental group require to complete learning satisfaction scale, perform the post-test at week 8 the end of empathy training program. Descriptive phenomenological research method is used as the qualitative method to explore the empathy training program learning subjective experience of nurses. This study will use purposive sampling to enroll experimental group who has received empathy training program learning, and then perform individual in-depth interviews after the end of empathy training program. Non-structured interview guides are used.

Hopefully, this study may develop an empathy training program which is suitable for nurses. This can enhance the empathy literacy and practical application ability for nurses.

Eligibility criteria: Inclusion Criteria:

1. Nursing staff

Exclusion Criteria:

1. Nursing staff on night shifts
2. Nursing staff working in the hospice and psychiatric wards

Primary outcomes:
measure: Empathy Construct Rating Scale
timeFrame: Pre-test
measure: Empathy Construct Rating Scale
timeFrame: Post-test at Week 8
Secondary outcomes:
measure: descriptive phenomenological research method
timeFrame: post-test at Week 8
Other outcomes:
Locations:
city: Taipei
country: Taiwan
facility: Xuan-Yi Huang
state: Peitou
Study officials:
affiliation: National Taipei University of Nursing and Health Sciences
name: Xuan-Yi Huang, DNSc
role: PRINCIPAL_INVESTIGATOR
References:
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citation: Cao X, Chen L. The impact of empathy on work engagement in hemodialysis nurses: The mediating role of resilience. Jpn J Nurs Sci. 2020 Jan;17(1):e12284. doi: 10.1111/jjns.12284. Epub 2019 Jul 29.
citation: Derksen F, Bensing J, Lagro-Janssen A. Effectiveness of empathy in general practice: a systematic review. Br J Gen Pract. 2013 Jan;63(606):e76-84. doi: 10.3399/bjgp13X660814.
citation: Fleming BD, Thomas SE, Burnham WS, Charles LT, Shaw D. Improving Ethnocultural Empathy in Healthcare Students through a Targeted Intervention. J Cult Divers. 2015 Summer;22(2):59-63.
citation: Kahriman I, Nural N, Arslan U, Topbas M, Can G, Kasim S. The Effect of Empathy Training on the Empathic Skills of Nurses. Iran Red Crescent Med J. 2016 Jun 5;18(6):e24847. doi: 10.5812/ircmj.24847. eCollection 2016 Jun.