Clinical trial NCT02669355: Effect of Wearing of White Coat on Patient Satisfaction in Indian Out Patient Department (OPD) Setting
Official title: Observational Study to Determine the Effect of Wearing of White Coat on Patient Satisfaction in Indian Out Patient Department (OPD) Setting
Study type: OBSERVATIONAL
Overall status: COMPLETED
Conditions: Patient Compliance
Physician-Patient Relations
Keywords: White coat physician attire
Lead sponsor: Columbia Asia
Sponsor class: OTHER
First posted: 2016-02-01
Enrollment: 123
Sex: ALL
Minimum age (years): 18
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: no
Observational model: CASE_CONTROL
Time perspective: PROSPECTIVE
Sampling method: NON_PROBABILITY_SAMPLE
Study population: Patients aged above 18 years who come to consult in Rheumatalogy OPD in all three Columbia Asia Hospitals situated in Bangalore are taken into study.

Brief summary: Doctor's attire acts as an important criteria in setting up good relationship between patient and physician. Recent evidence as well as strong viewpoints have highlighted the possible harm of wearing a white coat. In order to get the patient's perspective on the same, this observational study is being conducted to determine the effect of wearing a white coat on patient satisfaction in an Indian setting , in patients who visit rheumatology outpatient department,in Columbia Asia Hospitals,Bangalore,India.


Eligibility criteria: Inclusion Criteria:

* Patients aged equal to or greater than 18 years, attending the rheumatology OPD in Columbia Asia Hospitals,Bangalore.

Exclusion Criteria:

* Patient who have come only for diagnostic or therapeutic procedure or for second opinion.
* Patients without plan for follow up.

Primary outcomes:
measure: Change in patient satisfaction scores (if any) between patients visiting a rheumatologist for the first time based on the whether the physician dons an apron or not.
timeFrame: 50 days
Secondary outcomes:
measure: Change in rate of compliance with medications between patients visiting a rheumatologist for the first time based on the whether the physician dons an apron or not.
timeFrame: 3 weeks to 1 month.
measure: Change in rate of compliance with follow up visits (if any) between patients visiting a rheumatologist for the first time based on the whether the physician dons an apron or not.
timeFrame: 3 weeks to 1 month
Other outcomes:
Locations:
city: Bangalore
country: India
facility: Columbia Asia Hospitals
state: Karnataka
Study officials:
affiliation: Columbia Asia Hospitals,Bangalore
name: Sharath Kumar, MBBS,MD,DNB
role: PRINCIPAL_INVESTIGATOR
References:
citation: Petrilli CM, Mack M, Petrilli JJ, Hickner A, Saint S, Chopra V. Understanding the role of physician attire on patient perceptions: a systematic review of the literature--targeting attire to improve likelihood of rapport (TAILOR) investigators. BMJ Open. 2015 Jan 19;5(1):e006578. doi: 10.1136/bmjopen-2014-006578.
citation: Hughes LD, Done J, Young A. A 5 item version of the Compliance Questionnaire for Rheumatology (CQR5) successfully identifies low adherence to DMARDs. BMC Musculoskelet Disord. 2013 Oct 8;14:286. doi: 10.1186/1471-2474-14-286.
citation: de Klerk E, van der Heijde D, Landewe R, van der Tempel H, van der Linden S. The compliance-questionnaire-rheumatology compared with electronic medication event monitoring: a validation study. J Rheumatol. 2003 Nov;30(11):2469-75.
citation: Fernandes E. Doctors and medical students in India should stop wearing white coats. BMJ. 2015 Jul 21;351:h3855. doi: 10.1136/bmj.h3855. No abstract available.