Clinical trial NCT03989401: Effect of Multi-media Health Education on Nurses' Workload and Patient's Satisfaction
Official title: If Muti-media Health Education Reduces the Workload of Nurses Without Affecting Patient's Satisfaction:a Perspective Randomized Controlled Trial
Study type: INTERVENTIONAL
Overall status: COMPLETED
Phase: NA
Conditions: Health Education
Keywords: Nurse
Workload
Multimedia
Patients Satisfaction
Surgery
Health Education
Lead sponsor: Hepatopancreatobiliary Surgery Institute of Gansu Province
Sponsor class: OTHER
First posted: 2019-06-18
Enrollment: 184
Sex: ALL
Minimum age (years): 18
Maximum age (years): 75
Standard ages: ADULT
OLDER_ADULT
Accepts healthy volunteers: no
Allocation: RANDOMIZED
Intervention model: PARALLEL
Primary purpose: HEALTH_SERVICES_RESEARCH

Brief summary: Assessing whether multi-media health education reduce nurse workload and does not decrease the satisfaction of patients in surgical ward when admission.

Detailed description: Operation usually causes severe physical and mental stress to the patients, mainly because of fear and anxiety caused by patients worrying about the uncertainty about surgery, and finally affecting the patient's surgical efficacy and recovery. This is the main reason in terms of surgical nurse workload is much more than those internal medicine nurse.

As a major part of nursing work, health education has especially important to patients. The quality and efficiency of health education directly affects the rehabilitation of patients. It can help patients correctly understand the relevant knowledge of disease and master the skills of recovery.

At present, the health education in surgery department is mainly carried out by oral face-to-face communication and guidance from admission nurses. This kind of education method showed time-consuming and laborious.In addition, oral guidance is more reliable on nurse ability of expression and acknowledgement. Multimedia-based health education is an update mode combined with audio-visual stimulation and patients' own participation. Mobile terminal makes patient more acceptable, flexible, standardized in receiving the health education during hospitalization. This prospective study is aimed to assess whether multimedia-video education could reduce nurse workload and do not decrease the satisfaction of surgical patients.

Eligibility criteria: Inclusion Criteria:

* Patients older than 18 years with general diseases and who need surgical treatment
* Primary school or above education history, with clear awareness, can cooperate with the collection of clinical data, and can communicate in Chinese
* Patients who signed the informed consent

Exclusion Criteria:

* Patients with visual and hearing impairment
* Patients with mental illness, dementia and other mental disorders
* Patients with complications of heart, brain and nephropathy
* Patients who cannot take care of themselves
* Emergency and critically ill patients
* Patients participated other research

Primary outcomes:
measure: Nursing workload
timeFrame: 1 month
measure: The satisfaction of patients, family members, doctors and nurses about health education: Questionnaire
timeFrame: 1 month
Secondary outcomes:
measure: Patients' anxiety level before and after health education: Zung Self Rating Anxiety Scale（SAS）
timeFrame: 1 month
measure: Inquiry times on health education content of patients family members
timeFrame: 1 month
measure: The times of patients and their family members watched the health education videos
timeFrame: 1 month
Other outcomes:
Locations:
city: Lanzhou
country: China
facility: Jia Yao
state: Gansu
Study officials:
affiliation: Hepatopancreatobiliary Surgery Institute of Gansu Province
name: Jia Yao, Ph. D.
role: PRINCIPAL_INVESTIGATOR
References:
citation: Jacob C, Sanchez-Vazquez A, Ivory C. Clinicians' Role in the Adoption of an Oncology Decision Support App in Europe and Its Implications for Organizational Practices: Qualitative Case Study. JMIR Mhealth Uhealth. 2019 May 3;7(5):e13555. doi: 10.2196/13555.
citation: Hindi AMK, Seston EM, Bell D, Steinke D, Willis S, Schafheutle EI. Independent prescribing in primary care: A survey of patients', prescribers' and colleagues' perceptions and experiences. Health Soc Care Community. 2019 Jul;27(4):e459-e470. doi: 10.1111/hsc.12746. Epub 2019 Mar 18.