The bedding and towels were new and clean, the rugs are brand new, the pillows were great and everything about the room smelled good . My 3-day stay at the Andrews Hotel was a pleasant one overall; I was satisfied with the clean, comfortable room (a "cozy double") and generally good service. I booked the room directly with the hotel , getting them to match the rate of $79 for weeknights, $99 for weekends, that was quoted by several web booking sites. The location was excellent , close to the cable car stop, art galleries, shops and Union Square. Our room was clean, well appointed, if a little snug and comfortable. The bathroom wasn't brand new, but was just fine. Service was very good overall. We had to wait a bit too long for our room, but the staff did everything they could to get it ready for us as quickly as possible. As everyone else has noted, no A/C! This was pretty awful, as the rooms get quite warm, especially the smaller ones. If you left the fan on all day, it helped cool things down a bit.Our room was the very last one in the hotel (450) so we were on the main road side, which was quite noisy at night. Lots of sirens and road cleaners going past at all hours. Also, the free wireless didn't reach that end of the hotel, so if that's an essential feature, ask for something more in range of the front desk, maybe. Custom Burger was very expensive, and not at all worth the price in my opinion. The shakes are fantastic though! Right across the road at the Good Hotel, is a pizza place on the bottom floor. Good pizza, good prices and friendly staff, esp Ashanti. Eat here over CB anytime. The location isn't great , but we walked toward the "bad" part of town in daylight hours and had no problems. The room was very small but clean and unique . Location was fantastic, so easy to go anywhere. It was the most disgusting room I ever stayed in . Well my trip was on memorial weekend, and yes i did expect it to be a little noisy.the room next to me was so loud . The nighty wine reception in the lobby from 5 to 6 was also a great bonus . There's a great family diner across the street for breakfast . The room was very comfortable - no view, but then we did not expect one as we were out and about - not sitting in the room. Room gorgeous with view to the West, almost could see China in the distance . It was in the heart of the city, near to shops, malls, Chinatown, trollies, public transportation and food. if you enjoy shopping . The actual hotel itself is OK, the issue we had was the location. Everything about this place was excellent. For the very low price you pay you get a large room, great facilities, free breakfast, the most helpful staff i've ever encountered. First the positives: great staff - very helpful front desk, service at the wine reception and breakfast was great and our housekeeper was absolutely delightful . If you want a clean, reliable hotel with a decent location , this is the one for you. We were in the older part of the hotel and on the 6th floor which was fine. The hotel is centrally located and was great for shopping at Westfield , Macys and all that Union Square has to offer. Stayed in the JW Marriott on the last night of our holiday as a treat! We did the rest of the trip (which included Vancouver, Seattle, San Francisco the previous weekend, Yosemite and Santa Cruz) on a budget and decided to blow the budget on the last night as we had to catch two flights home the following day which was to take about 20hours in total. Bathroom: cool, Bed : comfy, great pillow . the pillows very flat in the standard rooms so we upgraded for our single night stay. Great location --walking distance to LOTS of fun spots. (movie rentals are available for about 12 bucks a night it would make more sense to buy a DVD disc at Borders or Virgin which are both a few blocks away.) There was also a serious lack of storage space in the room .Bathroom was tight. The high speed internet was great and the complimentary breakfast was awesome and made it worth the stay. That street is very loud and alot of traffic . Yes, the room the smallish , but the rest is incredible. There was no smiling at all from her when she checked us in or when she checked us out. The Grand Hyatt in San Fran is an awesome hotel - big rooms , great bedding, fitness center on 6th floor. The hotel rooms are small , and the desk is not really useable for a long period of work. We received three great restaurant recommendations from the front desk and they always provided us with accurate directions to our destination. The breakfast is better than the usual Continental , the waffles deserve a special mention. Room service was also excellent as was the breakfast in the lovely Silk Restaurant .Verdict - A wonderful choice and most recommended :)! We stayed in room 590, the Dunkirk suite. It is a corner accomodation with great city views . My room requirements were done perfectly . We stayed at the Westin St Francis from the 29th June 2009 for 4 nights. March 2005My second time, staff very friendly, great views and location is awesome . This hotel is very funky and fun . The staff are very cool , nice and knowledgeable. that the rooms are very small - however, the space is used very efficiently, and I never felt cramped. The wine hour in the cozy lobby was great . The restuarant is very small and didn't have a chance to eat there . The Hotel is beautifly decorated and was immaculate in condition . Cafe Andre was really good & very reasonable! Had a great breakfast . However, the location is great for shopping in Union Square. Also, the wine hour is very nice and I don't even drink wine. we stayed on the 32nd floor and had a great city view . The hotel is in a very safe area and we felt perfectly happy walking around at night. Breakfast was convenient and good . Over all, Hotel Carlton is a good place to stay and it is a good value . Excellent shower head with great pressure . The service at this hotel is excellent and since we had stayed here before we knew about the wonderful breakfast , the warm fireplace, the cookie jar and the great people at the front desk. The hotel was good, room was a little small but very clean and the bed was very comfortable . Dirty, moldy, smelly!! Some rooms had working phones, tvs, lights, other rooms didn't. Very inconsistant. Bedding was dirty, one towel in one room , none in the others. The rooms were clean comfortable and affordable . We stayed for 7/4 fireworks, the shuttle was only two blocks away, it's very convenient. The location was ideal . This was a nice hotel, the rooms very a little on the small size but very pleasant. This hotel is located in a fabulous location near Fisherman's wharf . What a GEM! The rooms were obviously recently remodeled and were very nice . The hotel offers a continental breakfast , with juices, cereals, bagels, and fresh pastries every morning. The food is very expensive. Breakfast while ok was too much money. * STAFF - excellent - friendly staff* LOCATION - average - Definitely NOT walking distance to the wharf or Chinatown. Our third floor room faced the Sheraton and we could hear every bus, every car, constant noise day and night . And breakfast at the hotel restaurant, it was terrible and overpriced . The room was large, with 2 double beds, a nice bathroom and cleaned daily, although if you wish to stay in your room later than 8am I would hang the privacy tag on the door as the maid knocks early and loudly!!!!The breakfast is basic, but free, so very convenient . The hotel is definitely well run . Our room was not extra large but we would only be sleeping there . The room was very clean, updated, with a cool view of the city below . The hotel is a bright spot in a not-so-nice area of SF (I believe the tour guide referred to the area as 'The Tenderloin'.) The rooms were big and the service was warm , friendly and efficient - the hotel service hat trick! though!The hotel was in a great location , a block or so from Union Square and with a cable car station in the adjoining street. The lobby of the Ramada is quite cool (it used to be the old City Hall), but the rooms are fairly run down and not particularly clean . The high floor rooms need time to cool off , but if you close your curtains and remember the sun does shine during check-in at 2pm it all cools off by the time you arrive back from dinner in the evening. THe room was a little on the small side , but acceptable. The onsite restaurant is outrageously overpriced even for Union Square. We quickly discovered that this was one of the former spacious rooms from the old Clift that we remembered so fondly, but it had been chopped up into two rooms ... creating a window-less bedroom area and very cramped sitting area. Sadly it wasn't really "fixed" as it kept blocking again and again, so we had to use the hallway, shared bathroom, even though we payed extra for our own. Free parking is a definate benefit in San Francisco and the location so near to Fishermans Wharf was great . It reminded me of European boutique hotels that I've stayed in . The area isn't too bad. Just don't go west or south (Tenderloin). Go north, and you hit Nob Hill. Go east, and you hit Union Square .If you need parking, park across the street at the California Garage for $32 total. Nice beds and room decor ( quiet with no street noise)- Lots of taxis right outside the door- Internet is $17 per day. Their staff was rude , the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. so it's a decent location . Great restaurants nearby . Bathroom necessities smell amazing, was tempted to swipe them! The gym is great , not huge but certainly new and good equipment. It's in a handy location if you are fairly fit and don't mind walking. The rooms are tiny , very old, and LOUD. We stayed in the older section of the Hotel in a small but comfortable room . It's no secret that the Parc 55 Hotel is in the path of lots of street noise , especially if you are facing Market Street. I was concerned about trying a new hotel in the Union Square area . roomservice is great , housekeeping is wonderfull, location of the hotel is really good for shopping and exploring the city on foot: we went to Fisherman's Wharf, Alcatraz, Coit Tower, Pacific Heights,... The complimentary breakfast was delicious (scrambled and boiled eggs, sausage, quiche, danishes, scones, croissants, assortment of breads (great sourdough, wheat, white), fresh cut fruit, coffee, tea, orange juice, and cranberry juice ). Location is excellent less than 2 blocks from fishermans Wharf & ; easy walking distance to cable tram and other attractions. We find the overall location perfect , right at Union Square, close to the BART, Westfield Mall, walking distance to the Embarcadero, North Beach and Chinatown. The room was a bit small but given the prime location it is understandable that a builder would want to create as many possible rooms while still maintaining comfort. Tuscan was wonderful! The rooms were clean and nicely decorated. The rooms were also quiet and we felt safe . We did not really know what to expect when we booked rooms for my husband and myself, and one for our two college age sons, except that it had good reviews , was moderately priced (by San Francisco standards) and was well located in the city. the service is poor , and for those used to staying in Kimpton hotels... this Kimpton is a real surprise. The location is fantastic with restaurants, shops, diners very close. If I picked fault then I would say that the sanitary fittings were a bit worn and the air con unit (which we needed) was noisy. There was a coffee maker, blow dryer, fridge, microwave, clock radio and internet access! The continental breakfast was great , the pool was beautiful, and the free parking was...well, free parking! The breakfast was a wonderful way to start the day of sight seeing. Room was in good shape . We stayed at the Hotel Rex and the rooms were clean and neat and the hotel staff are very friendly , helpful and provide you with exceptional customer service. As usual, for a Starwood property, the bed was soooooo comfortable . The location was great , very centrally located for shopping, dining and public transportation. We enjoyed San Fran. way more then we ever thought we would and we owe that to The Argonaut Hotel and there staff. The breakfast was good, although the "hot" items were lukewarm . The price was great considering that of other places, the kingsize bed very comfortable and the continental breakfast was very satisfying as we set out each day. Yes, there are some homeless people walking around, but they do not bother you ! Room was very big with loads of storage space . The breakfast was complementary but our family likes to sleep in a little so when we got to the breakfast there was limited choices because most things got used up. The room was decent size but the decor was beyond outstanding . Our room was small but very unique and quaint . Some of the reviewers have complained about the high price of breakfast. Incredible location . If you have it, go spend your $200 plus a night somewhere else . standards!The staff were excellent , very friendly and helpful. We stayed there this past weekend and LOVED it! The front desk was friendly and prompt . (movie rentals are available for about 12 bucks a night it would make more sense to buy a DVD disc at Borders or Virgin which are both a few blocks away.) There was also a serious lack of storage space in the room .Bathroom was tight. The hotel is in a great location and the staff are excellent, very helpful and friendly. Excellent location for "getting out on foot" to see the City. So, of course, they put us on the Van Ness side of the building which is incredibly noisy . First the positives: great staff - very helpful front desk, service at the wine reception and breakfast was great and our housekeeper was absolutely delightful. This room was cleaner but the ceiling fan was broken. The room was clean and comfortable . Breakfast was also pricey (and not as outstanding) Hotel staff were very accomodating with our 18 month old- providing a cot, toy and stroller for him. Loved everything about the stay - there for the Nike Woman's Marathon - Lovely location would go again - very nice - My room was nicely decorated and modern looking. There is no noise from room to room, and our room was right outside the parlour where folks on our floor had breakfast . The rooms were very spacious and we found them to be exactly as pictured on the website. My negative experience began with the reservationist who booked a King Room for us , I doubly confirmed this because I knew that the city was extremely booked at this time. Loved my stay. Great location and breakfast was great . Not large rooms but enough so that there was a bit of privacy for everyone. Hotel was dirty, room was small, smelled like smoke although we asked for a non-smoking room .,So it was a wonderful experience going to the Pan Pacific and being greeted by the valet. There are tons of shopping nearby and good restaurants . The rooms are a little small but the front desk was friendly and helpful . The room itself was a bit small , but the space was utilized very well in my opinion. There are countless kiosks in the area for different tours and attractions . I stayed at the Hyatt for a conference for 4 days and was not at all impressed for the pretty high group rate we were paying. The second room was bigger and again nice and great decor - admittedly we decided to pay a little bit extra per night for this room ( only about $10 i think) in the hope that we would get more sleep. There are various inexpensive but good restaurants nearby (Milano, just up the road, is recommended) and reception will be happy to point some out to you. We got a great deal on this hotel on Priceline for 3 nights in mid February 2009 . The quality is good, with fresh high quality pastries and coffee as well as cereal, boiled eggs, bagels, cheese, fruit, tea, etc . The front desk was very friendly and our room was very comfortable. The room was a good size if not big . The room was way too small to have a bath, which should ahve been ripped out and replaced with a decent shower unit.........a true design feature would have been a small wet room with a screen dividing the shower from the basin and toilet. Our room was very nice , it was in a recently remodeled section and everything was very clean and new. The breakfast was very average . The rooms were probably a bit small , but really that was a non-issue for us. This is a great little inn with a fantastic wine & cheese hour and great continental breakfast . Our room had a queen size bed with a choice of different pillows, a safe, a flat screen TV, wireless internet, a large walk-in closet, a nice bathroom with plenty of towels and toiletries including a rubber duck for your bath(Nice touch). So after reading amazing reviews of this hotel i was expecting a great comfortable place to stay after a tiring 2 weeks sightseeing in Europe. Bathroom was luxurious . Room was small, kind of dingy and smelled musty . The free wine hour was great but the lobby was overcrowded with people due to lack of chairs. The bed was extremely comfortable and we slept like babies for the four nights we were there . The front desk falls over itself to welcome you, and we were asked if we'd like a free upgrade to a better view of the city simply because he could offer it (we are members of the Fairmont frequent traveler club)! The rooms themselves were plush , with linens you felt you could float on--fluffy down comforters, tons of pillows. The rates were very reasonable ($70 ish), rooms were a bit snug, but we didn't plan on spending much time there The location is superb , near the sights but quiet at nightime with a trolley stop almost outside the door. the location was perfectly fine ?! The new rooms had beautiful light , gorgeous views of the Bay and Alcatraz and it was like we were staying in a completely different hotel. This hotel was great to stay in, the staff were extremely helpful and friendly and the standard of service provided was exceptionally good. Beds very comfy with lovely pillows , free in room safe gives peace of mind. Free wireless Internet- Excellent location - less than a block from Union Square- Comfortable bed and great pillow "menu"- A rubber ducky in the bathroom - hilarious!- Large walk-in closetBad/Ugly:- Room was quite cold (San Francisco was going through a bit of a cold spell) and the central heating system was not very reliable. We had a lovely, quiet room, spacious quarters , a terrific bathroom and lots of room. The rooms are wonderful , clean and have everything you need and if you are missing something just call the butler... I did like the breakfast which is a real time & money saver if you are traveling with kids. Overall, we loved San Francisco and thought that the hotel was very good, considering the price and location . I travel to San Francisco often for work; the St. Regis is the nicest and coolest one I have stayed at yet! The decor is modern, but not over the top modern, just contemporary. Beautifully appointed entry and very welcoming staff. They walked me up to my room to explain the new technology - which is highlighted by a digital device that controls everything from room service to lighting to the do not disturb sign, all with bedside convenience. The beds are fluffy and obviously extremely clean. The place was spotless. Bathroom necessities smell amazing, was tempted to swipe them! The gym is great , not huge but certainly new and good equipment. But whilst we were there it poured with rain most of the time, and we found the room quite small when we were trying to dry out our soggy clothes . Room was on the smallish side, but perfectly adequate . I like stylish hotels, this is why I chose the Adagio and here are my comments: Room: not too big but very well furnished and decorated . It really is a great atmosphere . The location of this hotel is wonderful , you can't beat Union Square for shopping and theaters and a bustling nightlife. Many restaurants just blocks away in a safe and interesting area. I requested a high floor & got a room with a spectacular view of the city. Great shopping, cable cars go right by, plenty of restaurants and fantastic people watching. Our room had a huge closet where we stored our luggage , so we had plenty of room to move around. The room I stayed at was the best Marriott property room I ever stayed in . The breakfast was wonderful, probably the epitome of & quot;continental breakfast" ; -- everything was fresh, and the atmosphere was first-rate. The free breakfast was decent . The view from the 16th floor was amazing ...especially at night. It's a charming hotel with beautiful rooms in a perfect location . The staff was friendly, the room was cute although the comforter was a little dirty (the sheets were clean). Complimentary breakfast is basic and they do have hot food, which is good enough. We loved the beds and linen! They offer a full and delicious breakfast , an evening happy hour with yummy hordeurves and wine not to mention friendly setting to share experiences with fellow travelers. Reasonably clean, great location by attractions but horrifically noisy, both from street traffic and denizens of the hotel itself . There was a lot of street noise and noise from the people next to us. Overall the hotel was very decently priced, the staff was freindly and attentive , and the rooms were super clean. When I walked into the room, It was immaculate . We took it and were so glad we did! The room was awesome . Free wi-fi in the lobby area. This hotel is bad and is not a value at the price of about $70 a night (+ $22 per day parking).As soon as I opened my room's door the smell of dirty old man body order pierced through my nose making my eyes water . The exceptional thing that happened is that I had mentioned being in town for my birthday . This motel has very nice, newly renovated rooms with plasma TV. The hotel was in an amazing location , right in the middle of Union Square, shopping mecca! The bedding and towels were new and clean, the rugs are brand new, the pillows were great and everything about the room smelled good. Our room was dark and dreadful . I found his attitude and manner toward a guest of his hotel less than acceptable . What an outstanding hotel in every way! The rooms are so beautiful , clean and comfortable, I would say they are beyond compare. Customer service is also very poor. We met several rude staff . I LOVED the room , and the staff were beyond helpful. Breakfast was minimal (coffee, tea, and excellent fresh muffins) , but was included in the room rate. Room was on the smallish side, but clean . The location is superb-- right in Union Square. This place doesn't have to try too hard to be ultra hip or cool . The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The hotel is very nice overall, close to Union Square neighborhood, cable car on Powell street and public transportation at Market/Powell bus and metro/BART . From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room , we truly enjoyed the experience. very clean and in good shape.. they also use newer keys than the old magentic cards . But the biggest surprise was - that upon request - we received our favourite room. All this, combined with it's charming location in one of the most attractive cities of the world, makes the Drisco a true gem. Lovely hotel, comfortable rooms , great front desk lady! The room was amazing and in fantastic condition with great decor . What makes a great hotel experience? In my opinion it's the personal comfort level, the suitability of the accomodations for your purpose as well as exemplary customer service, the kind of service that anticipates your needs and fulfills them graciously. The breakfast was a bit expensive but you can always go out and have breakfast in one of many restaurants nearby. The room itself felt dirty . Rooms are huge , and when we stayed the hotel had just put in flat screen TVs in all the rooms. We had a 3rd floor king w/ city view , nice view however if you open the windows the noise from Lombard Street is very loud , once closed noise barley audiable. The room had an aweful musty odour, furniture and soft furnishings looked tired and the carpet was in a terrible state . The room was very well appointed with quality furnishings and it was decorated in a classy and individual style, not what you normally expect from a chain hotel in a touristy location. recommended by my sister as amazing value for money and excellent location in the heart of all the shops and things to do . The location is great - very central and always felt safe walking around the area . Yes - the bar and restaurant are on the expensive to the OMG side - especially if you dive into the steak menu at dinner ($54 for a veal chop - wow!) The rooms are roomy and nicely appointed. I have to admit that the location and view was perfect . Nice clean spacious rooms , looked newly remodeled. The hotel is in a very convenient location for tourists and close to lots of shopping . Very nice . Rooms are smallish , but adequate for a business stay, or a weekend, tho romantic, it ain't! The bed and tolietries are my only complaints -- the bed in our room was HARD and uncomfortable and the pillows were very small . The Andrews Hotel rooms were very small , but nicely decorated & furnished, the cleanilness was excellent. But it was in reasonably good condition , the beds were comfortable, it was quiet at night (being two blocks from Highway 101), we had a fridge and microwave, and there was plenty of hot water. and I stayed here over Memorial Day and our room was disgusting . Rooms are big , beautiful, clean... nothing unexpected of the Mark Hopkins. The room was large, bright and airy. The bathroom was large enough and everything was spotless. The location is perfect in that it is very near Union Square, shopping, restaurants, but also near the business district . The room is very petite . They recommended both a French and Italian restaurant and both were within walking distance and just delicious (Fleur de Lis / Fino). Free wine reception on Fridays and Saturdays, worth going. Just return from the Hotel Nikko this afternoon and can't wait to write this review. Restaurant is on the pricey side, but there are plenty of less -expensive options within walking distance. Dirty, moldy, smelly!! Some rooms had working phones, tvs, lights, other rooms didn't . My friend and I shared a room with two double beds and our "biggest" complaint was that there weren't enough electrical outlets for us to charge our wireless phones and Garmin gps units . The location was awesome and we enjoyed walking to Union Square and all the shops. When I arrived at my room (659), I was greeted by a broken switchplate and the odors of both mildew and cigarette smoke . Location is fine - no need to go into the Tenderloin unless you choose to do so and only a 10 minute walk downhill to Union Square . The room was great size for the four of us . While the lobby and some other rooms are gorgeous , the sound quality of the rooms (you really can hear everything) and the majority of the Fairmont staff are not up to standards. You are really paying for location with this hotel. This is also a historic hotel , so please do not expect it to look like the Westin in Hollywood Florida. The Cartwright is just four blocks from Union Square, with theaters and shopping nearby . We got a nice room, with a good view of the city but unfortunately we woke every morning with really sore throats from the air conditioning which we couldnt turn off and there are no windows to open to let some fresh air in. Room was nice, with all the amnities you need . Room looked down at 3rd St, no view of the bay or bridges, but I'll sacrafice that for a great rate. Restaurant was pricey as hotels are. They ran out of empty refrig's to replace our pay-mini-bar, but allowed us to remove and replace items without a charge to store our leftovers & drinks. Beds were comfy with lots of fluffy pillows. Valet staff was more friendly and helpful than concierge. Parking, valet only, was $42/day + $5.50 tax. May look into public parking across street next time. Very close to subway stations, large mall, & trolley stops. We were in a large king room which looked out over a courtyard of trees--surprising in the middle of San Francisco! Hotel staff were uniformly nice , complimentary wine was of reasonable quality and served graciously. The hotel staff are all very friendly, rooms are actually good sized for the Bay area, free snacks in the bar at night and a great continental breakfast for Hilton Honors members....definately recommend this hotel (but leave your car at home if possible...parking is around $50 a night)!! This was a great alternative to all the other big name hotels in the Square district. The location was handy - we were able to walk everywhere . The breakfast was excellent with a number of different choices (both hot and cold food available). Breakfast was also pricey (and not as outstanding) but you can add pastries, fruit and even a breakfast sandwich on to your complimentary breakfast beverage order for not too big a hit so we went that route and enjoyed a more affordable breakfast in our room. Breakfast was a nice add , with cereals, waffles, coffee, etc. The yellow 70's bathroom bothered me the most as it was very dirty . The complimentary breakfast is great , and the rooms are large. Simple breakfast . Upon a late evening arrival we were greeted by cheerful staff . Must say the service,staff and location were amazing . The continental breakfast was a nice starter . Our rooms were quite large and impeccably clean . Probably will stay there again just because of how well we felt they took care of our family . The location is great . Rooms clean, warm and comfortable beds . Our rate also included a very adequate continental breakfast. We went around the corner to Mel's Diner on Mission St to supplement our breakfast - great food , cheap. I'd checked out the Trip Advisor reviews and the website and the rooms looked cosy and clean . The staff is very friendly, my room (King suite) was HUGE , clean, and quiet. Not a bad location, plenty of buses and only a short 10min walk to the water front . Overall a nice hotel - though like many hotels in San francisco it is quite pricey - SF hotels are pricier than NYC or Boston Breakfast is expensive for what you get - much better value in the Omni in Boston! - which is hard to beat for breakfast! Located in the financial district , everything is closed over the weekend, have to walk that little bit further for coffee, etc. Friendly and helpful manager . Approaching the hotel looks very magestic and granduer. It was the perfect location and so comfortable . We had a fire place (and since it was chilly in San Fran during our stay - the fire place was great!)Breakfast in the morning was nice . Internet is available (wifi in room ) and you can print in the lobby too.//FoodI didn't try the food at Powell Hotel. The room was nice , clean & confortable , facing Sutter Street on the 6th floor, with a fantastic bed (see picture). we asked for a twin room and it was tiny, 2 tiny single beds that were like a saggy lilo. Overall a horrible hotel and I won't be returning. Location, service, accommodations and staff are excellent . We were located right beside the breakfast reception area . My husband and I just returned from a trip to SF and stayed 3 nights at the HI Express FW. The bar staff were friendly, drink prices were reasonable.and there was a good atmosphere . Our west facing room on the 5th floor was comfortable, clean, and spacious . The room was large, clean, and well maintained . The full, and I do mean full, breakfast in the morning is incredible and it's a chance to chat with guests from all over the world about their plans for the day. The down side of the location is that this is not a great section of Market and most people probably will not feel too comfortable walking at night. Understood renovations were accomplished; not as elegant as expected; did not has elete floor as told so had to wait in line in the lobby for coffee; rooms has 2 double not queen beds and NOT enough room for 2 people to walk around room; not enough room to get in one side of bed; the veiw was great; they did change molded shower curtain when asked; Great location! This is a wonderful hotel with nice rooms, wonderful breakfast each morning (the waffles are awesome) and close to everything. The lobby was beautiful and the location can not be beeat . The room was horrible . I was able to have a light breakfast and enjoyed the view of the city streets below. First time booking with Expedia on a recent trip to San Francisco and was not really sure what to expect but our expectations were surely exceeded! The free breakfast was decent . Since the hotel is right at the end of the Powell trolley line , I was unhappy to realize that my room was filled with the clang-clang late into the evening and early in the morning -- something of a wake up call, I guess. i was able to see golden gate bridge we loved the jet spa bathtub good experience in there! The breakfast was basic but did the job. We got a really good rate of $109/night on hotwire. To their credit, the reception staff were very friendly and understanding , and fulfilled my request straight away (rooms at the rear of the building, whilst smaller, are far quieter).The rooms themselves were clean and comfortable, but a single room isn't overly spacious. The hotel is at a fairly good location with easy access to the shopping district and a Walgreens a block away. We have stayed there on 2 occasions & the wonderful staff, convenient location, & clean, quiet rooms keep us coming back! Located at Broadway & Van Ness , Castle Inn is in a nice neighborhood with drug store, grocery, cafes & cute shops within close walking distance. the room was not very spacious , but worked for it. There are lots of restaurants within walking distance . That room was nice . The room had much dust , e alergic tavelers may hav problems... The Continental Breakfast was quick and convenient . The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. The room was quiet and spacious as well as clean. The desk staff is extremely friendly and helpful . The staff are friendly, the rooms are a good size and everything is clean and modern . The location's great as it's near Union Square and Westfield Shopping Centre ! There was a light breakfast offered , the bagels were very good. The hotel was built in 1906 after the earthquake so the rooms are not huge but the are beautiful and clean . The Hotel is in a great location , the staff are very friendly and helpful. Quiet and spacious rooms, friendly staff and fabulous breakfasts . This hotel has great amenities ...great location... and generally excellent service. It was super clean, rooms were clean and nice and a good size . Did I mention super polite? The wonderful and bountiful breakfast spread in the morning on each floor . The rooms are comfy and include all the amenities you expect from a major hotel. Many restaurants were within walking distance and the view to the water from some of the rooms was fabulous. The hotel is excellent and good value for money with good sized rooms and breakfast included, only a short walk to Fisherman`s Wharf and Pier 39 , Regular bus services running past the hotel, and close to the Street and Cable cars. But if you want a place centrally located in SF that's cheap (at least the rate I got on Priceline was), it is fine . The room was outstanding - we were upgraded to a front room suite which looked towards the S.F. bay. Great location --easy walking distance to lots of thngs and easy access to public transportation. And, the location of the hotel is perfect-- while my husband was at his meeting, I had TONS of shopping and restaurant hopping to do ! The hotel is walking distance to many attractions . We were fortunate enough to have a courtyard room which I gather is a better option . The room wasn't huge but had an awesome bed, an LCD TV, Bose clock radio, etc . There are restaurants near the Holiday Inn . We were shocked at how SMALL the room was! The room is very small . Oh and there is also fresh fruit in the gym , which might be a nice snack as the mini bar and room service are quite pricey. We have a room with 2 beds, very tight! The view overlooking Union Square was spectacular. The location is perfect for the theater, shopping at Union Square, has a fantastic restaurant , Cortez, and it was a totally yin and yang experience. You might be a little skeptical about this place, because it is way, way, cheaper than hotels in the general area . The location is fantastic , assuming you prefer Union Square to the Wharf. Everything about our stay at Best Western- Tuscan Inn was great, location to the wharf , cable cars and everything we wanted to see and do. Breakfast is limited to toast and muffins with plenty of choice with drinks though. Read all the reviews prior to booking and arriving so we knew what to expect and we were not disappointed. Rooms were quite large - very exquisite - excellent service and great breakfast . One last thing was the front desk was very rude . This hotel is a DUMP ! The breakfast on each floor is simple but nice . which proved to be a bad location which will elaborate on later. We enjoyed the location of the hotel (5 minutes from Union Square). Friendly personnel and top location! Good location in town, decent sized rooms and pretty helpful staff . The rooms were not particularly clean and our final night was ruined by the incompetence of the hotel staff. Room was large , comfy, clean, great bathroom. The hotel is in a wonderful location at the top of Nob Hill . The breakfast is fine i.e. not great We stayed at the Hotel Whitcomb (formerly Ramada (@ 8th & Market) in San Francisco during Easter weekend 2007 . The breakfasts were wonderful ; fresh fruit, croissants, fresh hot breads, quiches, sausages, scrambled eggs, french toast, as well as hot and cold cereals, juices, coffee and teas. Quiet and spacious rooms, friendly staff and fabulous breakfasts . The location is outstanding for the convention center , SFMOMA, Yerba Buena Gardens, Union Square, and BART. With that said, the hotel itself was very clean, amenities felt new, and the staff was superb ! We met up with a friend in San Francisco and he booked this hotel for us Room on the 4th floor northside facing Pine. We even missed the free wine hour but what the heck, the staff was so pleasant and not in a superficial,' I don't mean it' kind of way. This place was so great! The location was amazing and the free parking makes it even better. The breakfast was excellent and featured homemade baked goods , and we enjoyed the little treats that were available in the lobby throughout the day. They did a great job!They gym at this hotel is very nice with great cardio and weight machines. The room was fine , basic but nice with a comfortable bed. The air conditioning unit needs to be placed in a recycling yard , it does ruin the look of the room and is quite noisy. Nice rooms, reasonable buffet breakfast included, with plent to do nearby . The location is outstanding for the convention center , SFMOMA, Yerba Buena Gardens, Union Square, and BART. The restaurant next door called Daily Grill serves some good food and not too pricey and always busy with good atmosphere . (even provided salsa when requested) Location can't be beat . The room at first glance was very nice but then you can see real age . A perfect location , can get loud outside, but overall would recommend hotel! The breakfast that is provided was quite enough to satisfy my needs and very tasty . The breakfast was decent for a hotel complimentery breakfast . Reception staff very friendly and helpful . The hotel is is a good location (in some respects) as it is very close to Fishermans Wharf, and the accomadations are reasonably good .On The rooms were beautiful and we loved the bathroom . Our room was clean, the owner was very friendly and helpful with directions, suggestions on places to eat and places to avoid. The staff were so helpful!! They upgraded us to a wonderful room !! The food was expensive as you would expect in a downtown hotel . The hotel is in a incredible location on Fisherman's Wharf with an approximate walk of ten minutes to Pier 39. This hotel completely ruined what was a lovely trip up until then. Good value for the price . The breakfast is perfect as is the afternoon wine and cheese. Breakfast was fine . The location is fantastic - right in the midst of union square. Horrible location , it's skidrow. He shows up & lets me into the room - which is actually a pretty big suite w/ a kitchenette, roof-top access & a killer view. The location is super - just across from Pier 39 and walking distance to Alcatraz pier, tram and many other sights. This place was near perfect and much cheaper than the other hotels in the area. at the hotel, really good deal compared to the price and the location . My first time in SF would've been better if we had booked a better hotel. The desk staff was very friendly and knowledgable with any info.