The staff was extremely helpful and responsive fantastic views The only thing we beautiful The hotel was in the perfect location staff were extremely helpful Morning coffee Our room was very clean and the bathroom was excellent parking is OUTRAGEOUS all over San Francisco very nice but the hotel itself worn and tired Our friends had an AMAZING view of the bay and downtown. This was a wonderful experience Teriffic location; fantastic bar with complimentary wine every afternoon Service was outstanding knowledgeable and really helpful the views were stunning The staff is extremely gracious and ready to help with suggestions for places to go shopping or dining Excellent customer service from valets, front desk staff, room service staff, housekeeping The nightly wine The service at the hotel was wonderful hotel where booking a better room Reception staff were very friendly Location--can't be beat.2. Front desk crew--helpful and friendly.3. Bed and bed linens--comfy.The OK:1. Lobby decor2. Doormen--friendly enough, but rarely open the door for you. comfortable and the showers had great water pressure and heat the perfect place to base your trip to San Francisco The hotel has great views This place is a great value and awesome place to stay in the City What the Hotel Monaco was fabulous Free parking was excellent The amenities were good This hotel is not for everyone everything was just fine On first sight the Castle hotel is not great We really enjoyed our time there The Mosser Hotel in San Francisco The Top of the Mark was great for late evening drinks TV was nice it was the absolute smallest hotel The parking fee was outrageous great city view bad I had a great stay at this beautiful, historic hotel top notch service The staff is exceptional Great wine hour My family stayed for two nights smell nice The sheets on the bed it's next to a BART station The service was great this place smelled horrible, had ratty bedding, and no air conditioning. Noisy room with a view of a brick wall. Since there's no air conditioning all windows in hotel were open which allowed for cigarette smoke, sirens, and other guests noise to float right into my room. If you are a woman traveling alone I would avoid this place. The doors were not very secure and there was so little staff in the lobby there's no way they had any real security. This place was so bad Employees were friendly The $169 rooms are almost the same as the $189 rooms Hotel was fairly new and very pleasant The service is friendly yet professional The front desk staff was very nice and upon hearing it was my birthday The staff were as good The staff was very friendly and attentive nice bed this hotel fits the bill A small room were checked in by a helpful and friendly receptionist Beautiful hotel I booked the Hotel Whitcomb for a one a king bed which was really comfy The staff were all very helpful and courteous The Palce Hotel the street which had a pub close to some lovely bars a fantastic wine & cheese hour and great continental breakfast I made the mistake, apparently like every other person who has left a review about this hotel, of going without checking the other reviews The hotel is in a very safe area and we felt perfectly happy walking around at night Service is a bit slow view wonderful The room was spacious The elevator is fairly small The bed was fabulous with extremely comfortable and fluffy bedding The wine hour from 17:30 -18:30 breakfast buffet was nice Concierge was great Bathroom was extremely small it was excellent Fantastic, gracious staff The front desk staff was extremely rude concierge were wonderful The service was amazing the hotel was very noisy throughout the night and early morning close to lots of shady places in town Stayed at the Grand Hyatt on Union Square The service was very good and prompt the heavenly bed was great The hotel location was great vanity area was very small bed was fantastic service at the front desk was prompt and friendly efficient staff The pool area is a lovely sun spot and the pool was warm to swim in Front desk staff were friendly and attentive What a wonderful hotel The property is cool Great shower in the bathroom smelled very musty food was so good This is a beautiful hotel The employees are attentive, friendly and provides excellent service. And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers The rooms have high The bathroom was large The traffic noise bathrooms nice with bath and shower The car parking is very expensive 49$ per night This hotel was absolutely horrible excellent hotels The view was awesome The floors creak like you wouldn't believe the Hotel entrance is just steps from the station exit. It is also a few blocks from Davies Hall, where the Symphony plays. The down side of the location is that this is not a great section of Market and most people probably will not feel too comfortable walking at night. So, take BART or the ample public transit. The hotel is nicely kept and clean. The building has some interesting architectural details. Still, it is an old and somewhat tired property and some of the remodeling is not the best. Same for the fitness center -- the room and equipment are older, but meet my needs. The food is good, but overpriced. If you are bothered by traffic notice, ask for a quiet room in back. The rooms in front overlook Market The service and concierge were exceptional Staff very helpful Service was impeccable and reliable the Sunday breakfast buffet was forgettable beds were awesome Loved the service Also very clean and comfortable room with a great view The room service, cleaning staff, and doormen were all excellent as well great city views And very reasonably priced. Overall, excellent value for money and highly recommended. Beautiful views of the city We found the staff to be quite unhelpful and not friendly The staff was top rate visited San Francisco wonderful views spectacular view To die for beds definitely recommend the Hotel Whitcomb for any budget travellers out there friendly advertised The new rooms had beautiful light, gorgeous views of the Bay and Alcatraz and it was like we were staying in a completely different hotel has stunning views it can be a bit of a hike to get someplace The Palace Hotel is a cool place Top quality and fabulous staff the rooms were a bit small best and most beautiful hotel I have ever stayed