Question: Is that room not spacious?

While not worthy of the 3.5 stars given it by hotwire (2.5 to 3 are more like it), there's nothing really wrong with this financial district hotel, if you can get it at a reasonable rate. Rooms are smallish, but adequate for a business stay, or a weekend, tho romantic, it ain't! The main problem is that it just isn't close to anything. Tadich Grill is the only "name" restaurant nearby, altho the hotel's own restaurant isn't bad, if you like beer and pub food. Skip the expensive breakfast there and go to McDonald's a couple of blocks away. Hotel is close enough to Muni and Bart so it's easy to get anywhere. A couple of desk clerks didn't speak English very well, and/or were very busy, so it was easier to go across the street to the Meriden and ask the concierge there for assistance.I'd stay here again for the $89 Hotwire rate, but I wouldn't be excited about it.

Answer: Rooms are smallish

While not worthy of the 3.5 stars given it by hotwire (2.5 to 3 are more like it), there's nothing really wrong with this financial district hotel, if you can get it at a reasonable rate. <hl> Rooms are smallish , but adequate for a business stay, or a weekend, tho romantic, it ain't! <hl> The main problem is that it just isn't close to anything. Tadich Grill is the only "name" restaurant nearby, altho the hotel's own restaurant isn't bad, if you like beer and pub food. Skip the expensive breakfast there and go to McDonald's a couple of blocks away. Hotel is close enough to Muni and Bart so it's easy to get anywhere. A couple of desk clerks didn't speak English very well, and/or were very busy, so it was easier to go across the street to the Meriden and ask the concierge there for assistance. I'd stay here again for the $89 Hotwire rate, but I wouldn't be excited about it.

While not worthy of the 3.5 stars given it by hotwire (2.5 to 3 are more like it), there's nothing really wrong with this financial district hotel, if you can get it at a reasonable rate. <hl> Rooms are smallish <hl>, but adequate for a business stay, or a weekend, tho romantic, it ain't! The main problem is that it just isn't close to anything. Tadich Grill is the only "name" restaurant nearby, altho the hotel's own restaurant isn't bad, if you like beer and pub food. Skip the expensive breakfast there and go to McDonald's a couple of blocks away. Hotel is close enough to Muni and Bart so it's easy to get anywhere. A couple of desk clerks didn't speak English very well, and/or were very busy, so it was easier to go across the street to the Meriden and ask the concierge there for assistance.I'd stay here again for the $89 Hotwire rate, but I wouldn't be excited about it.

<hl> Rooms are smallish <hl> , but adequate for a business stay, or a weekend, tho romantic, it ain't!


Question: What do you think about pillow?

We reserved this hotel through priceline and paid $150 a night for it. We stayed there for 3 nights in July. I was very satisfied with my experience at The Argent. My husband and I came to San Francisco for vacation, and even though The Argent seems to be more of a business hotel, it was great for tourists as well. For starters, the location is unbeatable. We were able to walk to some great cafe's for breakfast (cafe venue and boudin). The conceirge's provided us with helpful restaurant recommendations and directions to sights. The hotel was clean and staff friendly and helpful. We were upgraded to the 19th floor with a great view of the city (no extra charge, though we did have to ask for it). The bed and tolietries are my only complaints -- the bed in our room was HARD and uncomfortable and the pillows were very small. They didn't have very good shampoos, soaps, or conditioners. I felt the hotel would more appropriately considered a 3 1/2 star hotel as it lacks the plushness and amenties that a 4 star hotel has. But for the price, location, and service, and if you get a good price on a room, it's worth staying.

Answer: the pillows were very small

We reserved this hotel through priceline and paid $150 a night for it. We stayed there for 3 nights in July. I was very satisfied with my experience at The Argent. My husband and I came to San Francisco for vacation, and even though The Argent seems to be more of a business hotel, it was great for tourists as well. For starters, the location is unbeatable. We were able to walk to some great cafe's for breakfast (cafe venue and boudin). The conceirge's provided us with helpful restaurant recommendations and directions to sights. The hotel was clean and staff friendly and helpful. We were upgraded to the 19th floor with a great view of the city (no extra charge, though we did have to ask for it). <hl> The bed and tolietries are my only complaints -- the bed in our room was HARD and uncomfortable and the pillows were very small . <hl> They didn't have very good shampoos, soaps, or conditioners. I felt the hotel would more appropriately considered a 3 1/2 star hotel as it lacks the plushness and amenties that a 4 star hotel has. But for the price, location, and service, and if you get a good price on a room, it's worth staying.

We reserved this hotel through priceline and paid $150 a night for it. We stayed there for 3 nights in July. I was very satisfied with my experience at The Argent. My husband and I came to San Francisco for vacation, and even though The Argent seems to be more of a business hotel, it was great for tourists as well. For starters, the location is unbeatable. We were able to walk to some great cafe's for breakfast (cafe venue and boudin). The conceirge's provided us with helpful restaurant recommendations and directions to sights. The hotel was clean and staff friendly and helpful. We were upgraded to the 19th floor with a great view of the city (no extra charge, though we did have to ask for it). The bed and tolietries are my only complaints -- the bed in our room was HARD and uncomfortable and <hl> the pillows were very small <hl>. They didn't have very good shampoos, soaps, or conditioners. I felt the hotel would more appropriately considered a 3 1/2 star hotel as it lacks the plushness and amenties that a 4 star hotel has. But for the price, location, and service, and if you get a good price on a room, it's worth staying.

The bed and tolietries are my only complaints -- the bed in our room was HARD and uncomfortable and <hl> the pillows were very small <hl> .


Question: Is a cramped  room?

The Andrews Hotel rooms were very small, but nicely decorated & furnished, the cleanilness was excellent. The service was really good & the hotel restaurant superb & very popular with the locals. The free continental breakfast put out on each floor was excellent and the free glass of wine in the bar each evening of you stay was well worth getting back for (served between 5.30 - 6.30). The hotel is a long walk from Fishermans Wharf, but very close to Union Square. The roads are a bit of a killer with them being so steep, but is it not advisable to drive in the city as the parking is very limited. The cable car service is pretty good if you don't fancy walking everywhere. I wore my stepper & on the day we walked over the Golden Gate Bridge we did 41,000 steps (approx 36.8km) so if you like walking it is ideal!! I would definately recommend this hotel to anyone, the room had one of the best showers I have ever used & the bed one of the most comfortable I have slept in.

Answer: Hotel rooms were very small

<hl> The Andrews Hotel rooms were very small , but nicely decorated & furnished, the cleanilness was excellent. <hl> The service was really good & the hotel restaurant superb & very popular with the locals. The free continental breakfast put out on each floor was excellent and the free glass of wine in the bar each evening of you stay was well worth getting back for (served between 5.30 - 6.30). The hotel is a long walk from Fishermans Wharf, but very close to Union Square. The roads are a bit of a killer with them being so steep, but is it not advisable to drive in the city as the parking is very limited. The cable car service is pretty good if you don't fancy walking everywhere. I wore my stepper & on the day we walked over the Golden Gate Bridge we did 41,000 steps (approx 36.8km) so if you like walking it is ideal!! I would definately recommend this hotel to anyone, the room had one of the best showers I have ever used & the bed one of the most comfortable I have slept in.

The Andrews <hl> Hotel rooms were very small <hl>, but nicely decorated & furnished, the cleanilness was excellent. The service was really good & the hotel restaurant superb & very popular with the locals. The free continental breakfast put out on each floor was excellent and the free glass of wine in the bar each evening of you stay was well worth getting back for (served between 5.30 - 6.30). The hotel is a long walk from Fishermans Wharf, but very close to Union Square. The roads are a bit of a killer with them being so steep, but is it not advisable to drive in the city as the parking is very limited. The cable car service is pretty good if you don't fancy walking everywhere. I wore my stepper & on the day we walked over the Golden Gate Bridge we did 41,000 steps (approx 36.8km) so if you like walking it is ideal!! I would definately recommend this hotel to anyone, the room had one of the best showers I have ever used & the bed one of the most comfortable I have slept in.

The Andrews <hl> Hotel rooms were very small <hl> , but nicely decorated & furnished, the cleanilness was excellent.


Question: How much does a room with a spacious lobby cost?

Typical cramped motel room and overpriced ($109). But it was in reasonably good condition, the beds were comfortable, it was quiet at night (being two blocks from Highway 101), we had a fridge and microwave, and there was plenty of hot water. And the best part--the location! Chestnut, the "main street" of the Marina District, was just around the corner with plenty of cafes and shops and a real hometown atmosphere. Also, the Palace of the Fine Arts, and the waterfront were nearby, and you can take a public bus to Chinatown and Downtown.

Answer: reasonably good condition

Typical cramped motel room and overpriced ($109). <hl> But it was in reasonably good condition , the beds were comfortable, it was quiet at night (being two blocks from Highway 101), we had a fridge and microwave, and there was plenty of hot water. <hl> And the best part--the location! Chestnut, the "main street" of the Marina District, was just around the corner with plenty of cafes and shops and a real hometown atmosphere. Also, the Palace of the Fine Arts, and the waterfront were nearby, and you can take a public bus to Chinatown and Downtown.

Typical cramped motel room and overpriced ($109). But it was in <hl> reasonably good condition <hl>, the beds were comfortable, it was quiet at night (being two blocks from Highway 101), we had a fridge and microwave, and there was plenty of hot water. And the best part--the location! Chestnut, the "main street" of the Marina District, was just around the corner with plenty of cafes and shops and a real hometown atmosphere. Also, the Palace of the Fine Arts, and the waterfront were nearby, and you can take a public bus to Chinatown and Downtown.

But it was in <hl> reasonably good condition <hl> , the beds were comfortable, it was quiet at night (being two blocks from Highway 101), we had a fridge and microwave, and there was plenty of hot water.


Question: How was the room ilumination?

There is a reason this hotel is ranked 210 out of 238 in San Francisco. It was disgusting! I don't know how anyone could give it 5 stars. In fact, the two most recent reviews that give it 5 stars were writted 2 days apart and both sound like they came straight out of their brochure, and from what I understand, it is recently under new management. Coincidence?My girlfriend and I stayed here over Memorial Day and our room was disgusting. It smelled like urine and we could see the wet spot on the floor! They didn't even bother to clean it up. There were feces stains still in the toilet. It obviously hadnt been cleaned between guests either. We checked out and were lucky to get a room at Comfort Inn down the street for the rest of our vacation. Think about it. There are only 28 hotels in San Francisco WORSE than this one. There are 209 that are better. Stay in one of those.

Answer: Day and our room was disgusting

There is a reason this hotel is ranked 210 out of 238 in San Francisco. It was disgusting! I don't know how anyone could give it 5 stars. In fact, the two most recent reviews that give it 5 stars were writted 2 days apart and both sound like they came straight out of their brochure, and from what I understand, it is recently under new management. Coincidence?My girlfriend <hl> and I stayed here over Memorial Day and our room was disgusting . <hl> It smelled like urine and we could see the wet spot on the floor! They didn't even bother to clean it up. There were feces stains still in the toilet. It obviously hadnt been cleaned between guests either. We checked out and were lucky to get a room at Comfort Inn down the street for the rest of our vacation. Think about it. There are only 28 hotels in San Francisco WORSE than this one. There are 209 that are better. Stay in one of those.

There is a reason this hotel is ranked 210 out of 238 in San Francisco. It was disgusting! I don't know how anyone could give it 5 stars. In fact, the two most recent reviews that give it 5 stars were writted 2 days apart and both sound like they came straight out of their brochure, and from what I understand, it is recently under new management. Coincidence?My girlfriend and I stayed here over Memorial <hl> Day and our room was disgusting <hl>. It smelled like urine and we could see the wet spot on the floor! They didn't even bother to clean it up. There were feces stains still in the toilet. It obviously hadnt been cleaned between guests either. We checked out and were lucky to get a room at Comfort Inn down the street for the rest of our vacation. Think about it. There are only 28 hotels in San Francisco WORSE than this one. There are 209 that are better. Stay in one of those.

and I stayed here over Memorial <hl> Day and our room was disgusting <hl> .


Question: How is the room?

This hotel is reputed in San Franciso to be the #1. For one, the location, right at the top of Nob Hill, is beautiful. However that is also the biggest drawback... The walk back to the hotel is very steep, long and tiring! Unless you drive...Rooms are big, beautiful, clean... nothing unexpected of the Mark Hopkins.The decor, lobby, etc is grand. Staff is quite helpful. Rooms are pricey though.When at the Mark Hopkins, be sure to check out their famous "Top of the Mark" restaurant. Great ambience, wonderful view, exquisite dining experience.To be honest, I wouldn't stay there again, if only because of the walk up the hill. There are cheaper alternatives, such as the Hotel Mayflower two streets down, at a third of the cost. And you would be able to walk up two streets along the hill to the Top of the Mark, of course!

Answer: Rooms are big

This hotel is reputed in San Franciso to be the #1. For one, the location, right at the top of Nob Hill, is beautiful. However that is also the biggest drawback... The walk back to the hotel is very steep, long and tiring! Unless you drive... <hl> Rooms are big , beautiful, clean... nothing unexpected of the Mark Hopkins. <hl> The decor, lobby, etc is grand. Staff is quite helpful. Rooms are pricey though. When at the Mark Hopkins, be sure to check out their famous "Top of the Mark" restaurant. Great ambience, wonderful view, exquisite dining experience. To be honest, I wouldn't stay there again, if only because of the walk up the hill. There are cheaper alternatives, such as the Hotel Mayflower two streets down, at a third of the cost. And you would be able to walk up two streets along the hill to the Top of the Mark, of course!

This hotel is reputed in San Franciso to be the #1. For one, the location, right at the top of Nob Hill, is beautiful. However that is also the biggest drawback... The walk back to the hotel is very steep, long and tiring! Unless you drive...<hl> Rooms are big <hl>, beautiful, clean... nothing unexpected of the Mark Hopkins.The decor, lobby, etc is grand. Staff is quite helpful. Rooms are pricey though.When at the Mark Hopkins, be sure to check out their famous "Top of the Mark" restaurant. Great ambience, wonderful view, exquisite dining experience.To be honest, I wouldn't stay there again, if only because of the walk up the hill. There are cheaper alternatives, such as the Hotel Mayflower two streets down, at a third of the cost. And you would be able to walk up two streets along the hill to the Top of the Mark, of course!

<hl> Rooms are big <hl> , beautiful, clean... nothing unexpected of the Mark Hopkins.


Question: How is the room?

We traveled with our two older teenage children and they had their own room which was a vacation within a vacation. I've been to San Francisco 4 times and this was my best stay yet. Yes it was a little noisy, but it's a city. If I wanted quiet I would have gone to the country. The location was fantastic. One block from the trolley and the bus. Great restaurants within walking distance. The room was large, bright and airy. The bathroom was large enough and everything was spotless. The beds were very comfortable and according to my children, so was the sleeper sofa. The staff was incredibly helpful. We didn't eat the breakfast because as I said, we traveled with teenagers who think waking up at 10am. is early and really, I'm in San Francisco, why would I eat a continental hotel breakfast anyway. Just the fact that it was included in the room price is pretty unusual for a hotel in a major city. My only complaint were the pillows. There could have been a few more and much firmer. Overall, it was a fantastic vacation at a wonderful hotel.

Answer: The room was large, bright and airy. The bathroom was large enough

We traveled with our two older teenage children and they had their own room which was a vacation within a vacation. I've been to San Francisco 4 times and this was my best stay yet. Yes it was a little noisy, but it's a city. If I wanted quiet I would have gone to the country. The location was fantastic. One block from the trolley and the bus. Great restaurants within walking distance. <hl> The room was large, bright and airy. The bathroom was large enough and everything was spotless. <hl> The beds were very comfortable and according to my children, so was the sleeper sofa. The staff was incredibly helpful. We didn't eat the breakfast because as I said, we traveled with teenagers who think waking up at 10am. is early and really, I'm in San Francisco, why would I eat a continental hotel breakfast anyway. Just the fact that it was included in the room price is pretty unusual for a hotel in a major city. My only complaint were the pillows. There could have been a few more and much firmer. Overall, it was a fantastic vacation at a wonderful hotel.

We traveled with our two older teenage children and they had their own room which was a vacation within a vacation. I've been to San Francisco 4 times and this was my best stay yet. Yes it was a little noisy, but it's a city. If I wanted quiet I would have gone to the country. The location was fantastic. One block from the trolley and the bus. Great restaurants within walking distance. <hl> The room was large, bright and airy. The bathroom was large enough <hl> and everything was spotless. The beds were very comfortable and according to my children, so was the sleeper sofa. The staff was incredibly helpful. We didn't eat the breakfast because as I said, we traveled with teenagers who think waking up at 10am. is early and really, I'm in San Francisco, why would I eat a continental hotel breakfast anyway. Just the fact that it was included in the room price is pretty unusual for a hotel in a major city. My only complaint were the pillows. There could have been a few more and much firmer. Overall, it was a fantastic vacation at a wonderful hotel.


Question: Where do you like to do more shopping?

I just had to weigh in on this hotel -- I am actually writing my review while staying in the hotel. I come to San Francisco at least 5 times a year on business, and I always stay at the Hotel Monaco. The location is perfect in that it is very near Union Square, shopping, restaurants, but also near the business district. I have always found the staff to be attentive and pleasant. I have always found the rooms to be spacious (for SF), clean and comfortable. There is a fitness room, a spa, a business center (though I must suggest that the hotel install the Wordperfect converter on their Word software, I couldn't open my document this morning) that has both Mac and PC's. Also, the hotel is always nicely decorated (beautiful, in fact, at Christmas) and the salon where the nightly wine happy hour is held is comfortable with a fire place and overstuffed furniture. So, I love this hotel and think everyone should give it a try. And I am a Kimpton in-touch member, which I think is a great program.

Answer: near the business district

I just had to weigh in on this hotel -- I am actually writing my review while staying in the hotel. I come to San Francisco at least 5 times a year on business, and I always stay at the Hotel Monaco. <hl> The location is perfect in that it is very near Union Square, shopping, restaurants, but also near the business district . <hl> I have always found the staff to be attentive and pleasant. I have always found the rooms to be spacious (for SF), clean and comfortable. There is a fitness room, a spa, a business center (though I must suggest that the hotel install the Wordperfect converter on their Word software, I couldn't open my document this morning) that has both Mac and PC's. Also, the hotel is always nicely decorated (beautiful, in fact, at Christmas) and the salon where the nightly wine happy hour is held is comfortable with a fire place and overstuffed furniture. So, I love this hotel and think everyone should give it a try. And I am a Kimpton in-touch member, which I think is a great program.

I just had to weigh in on this hotel -- I am actually writing my review while staying in the hotel. I come to San Francisco at least 5 times a year on business, and I always stay at the Hotel Monaco. The location is perfect in that it is very near Union Square, shopping, restaurants, but also <hl> near the business district <hl>. I have always found the staff to be attentive and pleasant. I have always found the rooms to be spacious (for SF), clean and comfortable. There is a fitness room, a spa, a business center (though I must suggest that the hotel install the Wordperfect converter on their Word software, I couldn't open my document this morning) that has both Mac and PC's. Also, the hotel is always nicely decorated (beautiful, in fact, at Christmas) and the salon where the nightly wine happy hour is held is comfortable with a fire place and overstuffed furniture. So, I love this hotel and think everyone should give it a try. And I am a Kimpton in-touch member, which I think is a great program.

The location is perfect in that it is very near Union Square, shopping, restaurants, but also <hl> near the business district <hl> .


Question: How did you like the room?

I've gotta admit that the location of the hotel is very good. Close to the train station, shopping area etc...But the rooms are terrible. I was about to book a package with Hilton but chose to buy Nikko since all the reviews were very good. But i made a huge mistake of not getting the Hilton across the street. We bought the air+hotel package from expedia for a "Petite Queen" room. We checked in and asked for an upgrade. The representative was nice and offered us an upgrade but told us to check the "Petite room" before we upgrade. So we went and checked the room we originally bought. The room is very petite. The hallway from the door to the actual bed is very tiny. The bed was horrible. We sat on the bed and we could literally feel the springs on the bed. So we decided to go for an upgrade. Upgrade of "Petite" was "Deluxe" and then "Club room which comes with a continental breakfast". We decided to check the Club room. One thing we noticed was that all three rooms had a 19 inch tv despite the size of the room. Club room was very spacy but the bed felt the same. Bathroom was ok with usual stall shower and a bathtub. There are alot of coffee shops around the block so we decided not to get the club room. So we decided to go for the delux room. I've gotta say all the beds in all the rooms were same despite the upgrade. We could feel the springs by sitting on the bed. At this point, i was very disappointed with the quality of beds in the hotel. The marble on the sink area was very worn out which made it look like the counter top was not clean. We finally checked in the delux room. The room was alot spacier than the "Petite" room. But the quality of the bed was the same. We slept on that bed the first night, i could not get a good night sleep. I was tossing and turning all night long. Next day we told them about the bed and the service representative said that she'll have the housekeeping put a mattress pad on the bed. If we still don't like it, she'll upgrade us. Not that the club room had any better bed. We come back in the room the next night and there was a full size mattress pad on a king size bed. At that point we really didn't care of having another upgrade and moving all our stuff to another room which had the same quality bed. Also, the stall shower door made a mess on the bathroom floor. I will really suggest that if you're picky on beds and like a good night sleep after having a nice day: "DON'T STAY IN NIKKO". Its not worth the money. I've learned my lesson of not trying new hotel and sticking only to "Hilton, Westin, Sheraton hotels". There are alot of nice hotel in the same block. I'd suggest stay away from Nikko if you want a good night sleep.

Answer: The room is very petite

The room is very petite .

I've gotta admit that the location of the hotel is very good. Close to the train station, shopping area etc... But the rooms are terrible. I was about to book a package with Hilton but chose to buy Nikko since all the reviews were very good. But i made a huge mistake of not getting the Hilton across the street. We bought the air+hotel package from expedia for a "Petite Queen" room. We checked in and asked for an upgrade. The representative was nice and offered us an upgrade but told us to check the "Petite room" before we upgrade. So we went and checked the room we originally bought. <hl> The room is very petite . <hl> The hallway from the door to the actual bed is very tiny. The bed was horrible. We sat on the bed and we could literally feel the springs on the bed. So we decided to go for an upgrade. Upgrade of "Petite" was "Deluxe" and then "Club room which comes with a continental breakfast". We decided to check the Club room. One thing we noticed was that all three rooms had a 19 inch tv despite the size of the room. Club room was very spacy but the bed felt the same. Bathroom was ok with usual stall shower and a bathtub. There are alot of coffee shops around the block so we decided not to get the club room. So we decided to go for the delux room. I've gotta say all the beds in all the rooms were same despite the upgrade. We could feel the springs by sitting on the bed. At this point, i was very disappointed with the quality of beds in the hotel. The marble on the sink area was very worn out which made it look like the counter top was not clean. We finally checked in the delux room. The room was alot spacier than the "Petite" room. But the quality of the bed was the same. We slept on that bed the first night, i could not get a good night sleep. I was tossing and turning all night long. Next day we told them about the bed and the service representative said that she'll have the housekeeping put a mattress pad on the bed. If we still don't like it, she'll upgrade us. Not that the club room had any better bed. We come back in the room the next night and there was a full size mattress pad on a king size bed. At that point we really didn't care of having another upgrade and moving all our stuff to another room which had the same quality bed. Also, the stall shower door made a mess on the bathroom floor. I will really suggest that if you're picky on beds and like a good night sleep after having a nice day: "DON'T STAY IN NIKKO". Its not worth the money. I've learned my lesson of not trying new hotel and sticking only to "Hilton, Westin, Sheraton hotels". There are alot of nice hotel in the same block. I'd suggest stay away from Nikko if you want a good night sleep.

I've gotta admit that the location of the hotel is very good. Close to the train station, shopping area etc...But the rooms are terrible. I was about to book a package with Hilton but chose to buy Nikko since all the reviews were very good. But i made a huge mistake of not getting the Hilton across the street. We bought the air+hotel package from expedia for a "Petite Queen" room. We checked in and asked for an upgrade. The representative was nice and offered us an upgrade but told us to check the "Petite room" before we upgrade. So we went and checked the room we originally bought. <hl> The room is very petite <hl>. The hallway from the door to the actual bed is very tiny. The bed was horrible. We sat on the bed and we could literally feel the springs on the bed. So we decided to go for an upgrade. Upgrade of "Petite" was "Deluxe" and then "Club room which comes with a continental breakfast". We decided to check the Club room. One thing we noticed was that all three rooms had a 19 inch tv despite the size of the room. Club room was very spacy but the bed felt the same. Bathroom was ok with usual stall shower and a bathtub. There are alot of coffee shops around the block so we decided not to get the club room. So we decided to go for the delux room. I've gotta say all the beds in all the rooms were same despite the upgrade. We could feel the springs by sitting on the bed. At this point, i was very disappointed with the quality of beds in the hotel. The marble on the sink area was very worn out which made it look like the counter top was not clean. We finally checked in the delux room. The room was alot spacier than the "Petite" room. But the quality of the bed was the same. We slept on that bed the first night, i could not get a good night sleep. I was tossing and turning all night long. Next day we told them about the bed and the service representative said that she'll have the housekeeping put a mattress pad on the bed. If we still don't like it, she'll upgrade us. Not that the club room had any better bed. We come back in the room the next night and there was a full size mattress pad on a king size bed. At that point we really didn't care of having another upgrade and moving all our stuff to another room which had the same quality bed. Also, the stall shower door made a mess on the bathroom floor. I will really suggest that if you're picky on beds and like a good night sleep after having a nice day: "DON'T STAY IN NIKKO". Its not worth the money. I've learned my lesson of not trying new hotel and sticking only to "Hilton, Westin, Sheraton hotels". There are alot of nice hotel in the same block. I'd suggest stay away from Nikko if you want a good night sleep.


Question: How is the quality of the restaurant?

This hotel is obviously trying to sustain excellent client service. Check-in was a breeze as was check-out. The concierge is so knowledgeable, and courteous. They recommended both a French and Italian restaurant and both were within walking distance and just delicious (Fleur de Lis / Fino). Rooms were very comfortable and the large TV was a bonus. There is a Starbucks adjacent to the hotel which we loved. There are a lot of homeless in the city so just be very aware. Be friendly but keep moving.

Answer: They recommended both a French and Italian restaurant and both were within walking distance and just delicious

This hotel is obviously trying to sustain excellent client service. Check-in was a breeze as was check-out. The concierge is so knowledgeable, and courteous. <hl> They recommended both a French and Italian restaurant and both were within walking distance and just delicious (Fleur de Lis / Fino). <hl> Rooms were very comfortable and the large TV was a bonus. There is a Starbucks adjacent to the hotel which we loved. There are a lot of homeless in the city so just be very aware. Be friendly but keep moving.

This hotel is obviously trying to sustain excellent client service. Check-in was a breeze as was check-out. The concierge is so knowledgeable, and courteous. <hl> They recommended both a French and Italian restaurant and both were within walking distance and just delicious <hl> (Fleur de Lis / Fino). Rooms were very comfortable and the large TV was a bonus. There is a Starbucks adjacent to the hotel which we loved. There are a lot of homeless in the city so just be very aware. Be friendly but keep moving.


Question: What is your opinion of the price?

We stayed here for one night and found it to be good value for money. The hotel is not located in a particularly nice area, but the centre of town is 2 minutes walk. Hotel staff were very friendly and helpful. We changed the room due the first room being very small, the secret is to ask for a room with two beds and these are a good size and the beds are both doubles. Also ask for a high floor out the back of the hotel and you will hear very little noise. Rooms are comfortable and have been recently refurbished. Free wine reception on Fridays and Saturdays, worth going.

Answer: Free wine reception

We stayed here for one night and found it to be good value for money. The hotel is not located in a particularly nice area, but the centre of town is 2 minutes walk. Hotel staff were very friendly and helpful. We changed the room due the first room being very small, the secret is to ask for a room with two beds and these are a good size and the beds are both doubles. Also ask for a high floor out the back of the hotel and you will hear very little noise. Rooms are comfortable and have been recently refurbished. <hl> Free wine reception on Fridays and Saturdays, worth going. <hl>

We stayed here for one night and found it to be good value for money. The hotel is not located in a particularly nice area, but the centre of town is 2 minutes walk. Hotel staff were very friendly and helpful. We changed the room due the first room being very small, the secret is to ask for a room with two beds and these are a good size and the beds are both doubles. Also ask for a high floor out the back of the hotel and you will hear very little noise. Rooms are comfortable and have been recently refurbished. <hl> Free wine reception <hl> on Fridays and Saturdays, worth going.


Question: Are the guys at the reception attentive?

Just return from the Hotel Nikko this afternoon and can't wait to write this review.  The hotel is not a bad hotel,but it's not that great at all, room was small (170 sqf?), so I upgraded to the deluxe King and it still small (250 sqf?). But it is clean and quite. My family and I visit San Francisco many times we stay in many of hotels, this hotel rooms are small (the other small hotel we stayed before it was Palace Hotel, but Palace are Old, Classic and Luxury same price I pay for Hotel Nikko)!! Other than that, we have a great time. The staff are nice, doorman always open door for every guest, and the hotel staff are always smile and greeted. The location is not bad at all, two blocks away from the MUNI and Bart, plus Cable Car. In the center of shopping area, if you love shopping, and don't want to carry your bags, this hotel is the one for you since you are not too far away from the shopping center.  Many hotel around SF area, you really need to know what you will like to do when you planning your visit. Lots of hotel offer the good package, check them all out before you book them.

Answer: return from the Hotel Nikko this afternoon

<hl> Just return from the Hotel Nikko this afternoon and can't wait to write this review. <hl> The hotel is not a bad hotel,but it's not that great at all, room was small (170 sqf?), so I upgraded to the deluxe King and it still small (250 sqf?). But it is clean and quite. My family and I visit San Francisco many times we stay in many of hotels, this hotel rooms are small (the other small hotel we stayed before it was Palace Hotel, but Palace are Old, Classic and Luxury same price I pay for Hotel Nikko)!! Other than that, we have a great time. The staff are nice, doorman always open door for every guest, and the hotel staff are always smile and greeted. The location is not bad at all, two blocks away from the MUNI and Bart, plus Cable Car. In the center of shopping area, if you love shopping, and don't want to carry your bags, this hotel is the one for you since you are not too far away from the shopping center. Many hotel around SF area, you really need to know what you will like to do when you planning your visit. Lots of hotel offer the good package, check them all out before you book them.

Just <hl> return from the Hotel Nikko this afternoon <hl> and can't wait to write this review. The hotel is not a bad hotel,but it's not that great at all, room was small (170 sqf?), so I upgraded to the deluxe King and it still small (250 sqf?). But it is clean and quite. My family and I visit San Francisco many times we stay in many of hotels, this hotel rooms are small (the other small hotel we stayed before it was Palace Hotel, but Palace are Old, Classic and Luxury same price I pay for Hotel Nikko)!! Other than that, we have a great time. The staff are nice, doorman always open door for every guest, and the hotel staff are always smile and greeted. The location is not bad at all, two blocks away from the MUNI and Bart, plus Cable Car. In the center of shopping area, if you love shopping, and don't want to carry your bags, this hotel is the one for you since you are not too far away from the shopping center. Many hotel around SF area, you really need to know what you will like to do when you planning your visit. Lots of hotel offer the good package, check them all out before you book them.


Question: Is that restaurant too overpriced?

Arrived Sunday for a 3-night stay. Rooms were a little small-ish but very comfortable. CP's relaxation/sleep program is very conducive to a good night's rest. Very convenient to Powell St. Transit Station, and cable car line stops next to the hotel. Restaurant is on the pricey side, but there are plenty of less-expensive options within walking distance. Will stay here again on future trips.

Answer: Restaurant is on the pricey side, but there are plenty of less

Arrived Sunday for a 3-night stay. Rooms were a little small-ish but very comfortable. CP's relaxation/sleep program is very conducive to a good night's rest. Very convenient to Powell St. Transit Station, and cable car line stops next to the hotel. <hl> Restaurant is on the pricey side, but there are plenty of less -expensive options within walking distance. <hl> Will stay here again on future trips.

Arrived Sunday for a 3-night stay. Rooms were a little small-ish but very comfortable. CP's relaxation/sleep program is very conducive to a good night's rest. Very convenient to Powell St. Transit Station, and cable car line stops next to the hotel. <hl> Restaurant is on the pricey side, but there are plenty of less <hl>-expensive options within walking distance. Will stay here again on future trips.

<hl> Restaurant is on the pricey side, but there are plenty of less <hl> -expensive options within walking distance.


Question: How was the room ilumination?

The photos on Trip Advisor are of another motel! Very misleading! We had a group of friends with 5 rooms and each room was disgusting. Dirty, moldy, smelly!! Some rooms had working phones, tvs, lights, other rooms didn't. Very inconsistant. Bedding was dirty, one towel in one room, none in the others. The Managers, who live there with children, were VERY rude!! They called everyone 30 minutes prior to check out to tell us to leave. They charged us $10 more than what we booked on their website - and then argued with us when we brought it to their attention. DO NOT STAY HERE!! Very dishonest people!!!

Answer: Some rooms had working phones, tvs, lights, other rooms didn't

The photos on Trip Advisor are of another motel! Very misleading! We had a group of friends with 5 rooms and each room was disgusting. <hl> Dirty, moldy, smelly!! Some rooms had working phones, tvs, lights, other rooms didn't . <hl> Very inconsistant. Bedding was dirty, one towel in one room, none in the others. The Managers, who live there with children, were VERY rude!! They called everyone 30 minutes prior to check out to tell us to leave. They charged us $10 more than what we booked on their website - and then argued with us when we brought it to their attention. DO NOT STAY HERE!! Very dishonest people!! !

The photos on Trip Advisor are of another motel! Very misleading! We had a group of friends with 5 rooms and each room was disgusting. Dirty, moldy, smelly!! <hl> Some rooms had working phones, tvs, lights, other rooms didn't <hl>. Very inconsistant. Bedding was dirty, one towel in one room, none in the others. The Managers, who live there with children, were VERY rude!! They called everyone 30 minutes prior to check out to tell us to leave. They charged us $10 more than what we booked on their website - and then argued with us when we brought it to their attention. DO NOT STAY HERE!! Very dishonest people!!!

Dirty, moldy, smelly!! <hl> Some rooms had working phones, tvs, lights, other rooms didn't <hl> .


Question: How is the room structured?

I truly enjoyed my stay at this quaint hotel. The rooms are very small, but well appointed. My friend and I shared a room with two double beds and our "biggest" complaint was that there weren't enough electrical outlets for us to charge our wireless phones and Garmin gps units. Seems almost silly to mention that now. We were on the top (8th floor) facing Powell Street and at night we were serenaded by street music and cable cars. It was loud with the windows open, but the noise was dramatically reduced when we closed them. The ceiling fan kept the room cool enough at night thanks to the mild temps while we were there. The staff was incredibly helpful with all of our questions regarding the public transportation. Take the Muni to AT & T Park for $2 one way...such a deal (fun to see our LA Dodgers win at the Giants stadium). I had fun taking the cable car from directly in front of the hotel down to the wharf. I also liked walking most of the city. Tad's, just a couple of doors down, serves a bargain steak dinner for $13.79. Nothing fancy, but if you are bargain minded like I am, the steak dinner is just right. I kind of wish we had more time to go back there to try something else. The complimentary breakfast served at the hotel was sort of weak, but we didn't care too much about that. They served hot tea, coffee, juice, apple muffins, toast...The muffins were good! Overall, if you are looking for a comfy, clean place to flop after a day of sightseeing, you will enjoy this place. If you are one of those high fallutin' types, then pick another place because this just won't do it for you. Of course, you will also pay two to three times more. Personally, I'd rather spend my money on jewelry or clothes or at the many fun restaurants in the city!

Answer: I shared a room with two double beds and our "biggest" complaint was that there weren't enough electrical outlets for us to charge our wireless phones and Garmin gps units

I truly enjoyed my stay at this quaint hotel. The rooms are very small, but well appointed. <hl> My friend and I shared a room with two double beds and our "biggest" complaint was that there weren't enough electrical outlets for us to charge our wireless phones and Garmin gps units . <hl> Seems almost silly to mention that now. We were on the top (8th floor) facing Powell Street and at night we were serenaded by street music and cable cars. It was loud with the windows open, but the noise was dramatically reduced when we closed them. The ceiling fan kept the room cool enough at night thanks to the mild temps while we were there. The staff was incredibly helpful with all of our questions regarding the public transportation. Take the Muni to AT & T Park for $2 one way...such a deal (fun to see our LA Dodgers win at the Giants stadium). I had fun taking the cable car from directly in front of the hotel down to the wharf. I also liked walking most of the city. Tad's, just a couple of doors down, serves a bargain steak dinner for $13.79. Nothing fancy, but if you are bargain minded like I am, the steak dinner is just right. I kind of wish we had more time to go back there to try something else. The complimentary breakfast served at the hotel was sort of weak, but we didn't care too much about that. They served hot tea, coffee, juice, apple muffins, toast... The muffins were good! Overall, if you are looking for a comfy, clean place to flop after a day of sightseeing, you will enjoy this place. If you are one of those high fallutin' types, then pick another place because this just won't do it for you. Of course, you will also pay two to three times more. Personally, I'd rather spend my money on jewelry or clothes or at the many fun restaurants in the city!

I truly enjoyed my stay at this quaint hotel. The rooms are very small, but well appointed. My friend and <hl> I shared a room with two double beds and our "biggest" complaint was that there weren't enough electrical outlets for us to charge our wireless phones and Garmin gps units <hl>. Seems almost silly to mention that now. We were on the top (8th floor) facing Powell Street and at night we were serenaded by street music and cable cars. It was loud with the windows open, but the noise was dramatically reduced when we closed them. The ceiling fan kept the room cool enough at night thanks to the mild temps while we were there. The staff was incredibly helpful with all of our questions regarding the public transportation. Take the Muni to AT & T Park for $2 one way...such a deal (fun to see our LA Dodgers win at the Giants stadium). I had fun taking the cable car from directly in front of the hotel down to the wharf. I also liked walking most of the city. Tad's, just a couple of doors down, serves a bargain steak dinner for $13.79. Nothing fancy, but if you are bargain minded like I am, the steak dinner is just right. I kind of wish we had more time to go back there to try something else. The complimentary breakfast served at the hotel was sort of weak, but we didn't care too much about that. They served hot tea, coffee, juice, apple muffins, toast...The muffins were good! Overall, if you are looking for a comfy, clean place to flop after a day of sightseeing, you will enjoy this place. If you are one of those high fallutin' types, then pick another place because this just won't do it for you. Of course, you will also pay two to three times more. Personally, I'd rather spend my money on jewelry or clothes or at the many fun restaurants in the city!

My friend and <hl> I shared a room with two double beds and our "biggest" complaint was that there weren't enough electrical outlets for us to charge our wireless phones and Garmin gps units <hl> .


Question: How's the location?

The Grand Hyatt is a great hotel but maybe a little pricey. We stayed for two nights in October of 2006 and had a great time. The location was awesome and we enjoyed walking to Union Square and all the shops. The hotel was completely sold out but they seemed to be able to handle that number of people comfortably. Parking was out of control at $43 per night when other hotels in the area charge less than $30. Overall we had a great time and the staff was very nice to us on our special weekend away from home.

Answer: The location was awesome

The Grand Hyatt is a great hotel but maybe a little pricey. We stayed for two nights in October of 2006 and had a great time. <hl> The location was awesome and we enjoyed walking to Union Square and all the shops. <hl> The hotel was completely sold out but they seemed to be able to handle that number of people comfortably. Parking was out of control at $43 per night when other hotels in the area charge less than $30. Overall we had a great time and the staff was very nice to us on our special weekend away from home.

The Grand Hyatt is a great hotel but maybe a little pricey. We stayed for two nights in October of 2006 and had a great time. <hl> The location was awesome <hl> and we enjoyed walking to Union Square and all the shops. The hotel was completely sold out but they seemed to be able to handle that number of people comfortably. Parking was out of control at $43 per night when other hotels in the area charge less than $30. Overall we had a great time and the staff was very nice to us on our special weekend away from home.


Question: Are those rooms dirty?

I'm a frequent visitor to San Francisco, and have used Priceline on a number of occasions to find rooms. I've generally bid on a "four-star" room, and have ended up in such typical business hotels as the Hilton and the Holiday Inn in the Financial District. My one bid on a "three-star" put me in the Pickwick, which turned out to be a decent enough experience. I turned to Priceline over Labor Day weekend after I discovered that my favorite "budget" hotel, the Castle Inn, could not accommodate me. I was unable to get a "four-star" or a "boutique" room on my latest attempt, and my offer of $72 a night for a "three-star" was finally accepted. When I was given the name of the hotel, I read the reviews here, and although I was taken aback by what I read, I hoped for the best.Unfortunately, the general consensus on the place turned out to be correct. I arrived at about midnight, and even though Priceline had guaranteed a late arrival, the desk clerk made a snide comment about my arrival time. The king room I requested was not available, and she claimed that the only room left in the hotel was a queen. She assured me, however, that I would be getting a non-smoking room, and I decided to reserve further judgment until I got upstairs.I knew I would be disappointed as I walked down the hall to the room--the wallpaper was marked and dirty, and the paint on the doors was marred and chipped. When I arrived at my room (659), I was greeted by a broken switchplate and the odors of both mildew and cigarette smoke. The lights came on to reveal cheap, scratched furniture with cigarette burns, worn and dirty carpet that was well overdue for replacement, and a rock-hard bed with a worn bedspread. The tub had rust stains, and the vanity was stratched and burned as well. The ventilation system was literally decades old, and during my entire four-day stay, I could not get any airflow in the room.The service was no better. Both the night and the morning desk clerks insisted that no other rooms were available, and since I was preoccupied with business matters, I eventually gave up and resigned myself to staying in the room. For two of the four nights there, I received no linen service, and my call to housekeeping went unanswered. Garage parking was $23 per night, including tax, which was well in keeping with prices throughout the city.I realize that $72 isn't a lot of money for a hotel room in SF, and I don't have a problem staying in budget accommodations. However, I do have a problem with the place being advertised as a "three-star" establishment, which, according to both Priceline and AAA, is one that offers special amenities. Quite simply, the hotel is in desperate need of renovation (both the physical plant and the front office), and unless you have no other option, I would give it a wide berth.

Answer: I was greeted by a broken switchplate and the odors of both mildew and cigarette smoke

I'm a frequent visitor to San Francisco, and have used Priceline on a number of occasions to find rooms. I've generally bid on a "four-star" room, and have ended up in such typical business hotels as the Hilton and the Holiday Inn in the Financial District. My one bid on a "three-star" put me in the Pickwick, which turned out to be a decent enough experience. I turned to Priceline over Labor Day weekend after I discovered that my favorite "budget" hotel, the Castle Inn, could not accommodate me. I was unable to get a "four-star" or a "boutique" room on my latest attempt, and my offer of $72 a night for a "three-star" was finally accepted. When I was given the name of the hotel, I read the reviews here, and although I was taken aback by what I read, I hoped for the best. Unfortunately, the general consensus on the place turned out to be correct. I arrived at about midnight, and even though Priceline had guaranteed a late arrival, the desk clerk made a snide comment about my arrival time. The king room I requested was not available, and she claimed that the only room left in the hotel was a queen. She assured me, however, that I would be getting a non-smoking room, and I decided to reserve further judgment until I got upstairs. I knew I would be disappointed as I walked down the hall to the room--the wallpaper was marked and dirty, and the paint on the doors was marred and chipped. <hl> When I arrived at my room (659), I was greeted by a broken switchplate and the odors of both mildew and cigarette smoke . <hl> The lights came on to reveal cheap, scratched furniture with cigarette burns, worn and dirty carpet that was well overdue for replacement, and a rock-hard bed with a worn bedspread. The tub had rust stains, and the vanity was stratched and burned as well. The ventilation system was literally decades old, and during my entire four-day stay, I could not get any airflow in the room. The service was no better. Both the night and the morning desk clerks insisted that no other rooms were available, and since I was preoccupied with business matters, I eventually gave up and resigned myself to staying in the room. For two of the four nights there, I received no linen service, and my call to housekeeping went unanswered. Garage parking was $23 per night, including tax, which was well in keeping with prices throughout the city. I realize that $72 isn't a lot of money for a hotel room in SF, and I don't have a problem staying in budget accommodations. However, I do have a problem with the place being advertised as a "three-star" establishment, which, according to both Priceline and AAA, is one that offers special amenities. Quite simply, the hotel is in desperate need of renovation (both the physical plant and the front office), and unless you have no other option, I would give it a wide berth.

I'm a frequent visitor to San Francisco, and have used Priceline on a number of occasions to find rooms. I've generally bid on a "four-star" room, and have ended up in such typical business hotels as the Hilton and the Holiday Inn in the Financial District. My one bid on a "three-star" put me in the Pickwick, which turned out to be a decent enough experience. I turned to Priceline over Labor Day weekend after I discovered that my favorite "budget" hotel, the Castle Inn, could not accommodate me. I was unable to get a "four-star" or a "boutique" room on my latest attempt, and my offer of $72 a night for a "three-star" was finally accepted. When I was given the name of the hotel, I read the reviews here, and although I was taken aback by what I read, I hoped for the best.Unfortunately, the general consensus on the place turned out to be correct. I arrived at about midnight, and even though Priceline had guaranteed a late arrival, the desk clerk made a snide comment about my arrival time. The king room I requested was not available, and she claimed that the only room left in the hotel was a queen. She assured me, however, that I would be getting a non-smoking room, and I decided to reserve further judgment until I got upstairs.I knew I would be disappointed as I walked down the hall to the room--the wallpaper was marked and dirty, and the paint on the doors was marred and chipped. When I arrived at my room (659), <hl> I was greeted by a broken switchplate and the odors of both mildew and cigarette smoke <hl>. The lights came on to reveal cheap, scratched furniture with cigarette burns, worn and dirty carpet that was well overdue for replacement, and a rock-hard bed with a worn bedspread. The tub had rust stains, and the vanity was stratched and burned as well. The ventilation system was literally decades old, and during my entire four-day stay, I could not get any airflow in the room.The service was no better. Both the night and the morning desk clerks insisted that no other rooms were available, and since I was preoccupied with business matters, I eventually gave up and resigned myself to staying in the room. For two of the four nights there, I received no linen service, and my call to housekeeping went unanswered. Garage parking was $23 per night, including tax, which was well in keeping with prices throughout the city.I realize that $72 isn't a lot of money for a hotel room in SF, and I don't have a problem staying in budget accommodations. However, I do have a problem with the place being advertised as a "three-star" establishment, which, according to both Priceline and AAA, is one that offers special amenities. Quite simply, the hotel is in desperate need of renovation (both the physical plant and the front office), and unless you have no other option, I would give it a wide berth.

When I arrived at my room (659), <hl> I was greeted by a broken switchplate and the odors of both mildew and cigarette smoke <hl> .


Question: How's the location?

Spent first two nights and last night of trip at the Carlton. Late change of choice from the Chancellor driven by the collpase of Sterling and the incredibly competitve rates on offer at the Carlton. Great service even before I got there in offering me the discounted rate for a three night stay even thought my nights were not consecutive. Hotel is comfortable, excellent food at the Saha restaurant, and the staff, as many other reviewers have highlighted are simply first rate. Location is fine - no need to go into the Tenderloin unless you choose to do so and only a 10 minute walk downhill to Union Square. Service and value for money cannot be faulted. Evening wine reception is a nice way to relax before dinner after a full day. I would not hesitate to stay again.

Answer: Location is fine - no need to go into the Tenderloin unless you choose to do so and only a 10 minute walk downhill to Union Square

Spent first two nights and last night of trip at the Carlton. Late change of choice from the Chancellor driven by the collpase of Sterling and the incredibly competitve rates on offer at the Carlton. Great service even before I got there in offering me the discounted rate for a three night stay even thought my nights were not consecutive. Hotel is comfortable, excellent food at the Saha restaurant, and the staff, as many other reviewers have highlighted are simply first rate. <hl> Location is fine - no need to go into the Tenderloin unless you choose to do so and only a 10 minute walk downhill to Union Square . <hl> Service and value for money cannot be faulted. Evening wine reception is a nice way to relax before dinner after a full day. I would not hesitate to stay again.

Spent first two nights and last night of trip at the Carlton. Late change of choice from the Chancellor driven by the collpase of Sterling and the incredibly competitve rates on offer at the Carlton. Great service even before I got there in offering me the discounted rate for a three night stay even thought my nights were not consecutive. Hotel is comfortable, excellent food at the Saha restaurant, and the staff, as many other reviewers have highlighted are simply first rate. <hl> Location is fine - no need to go into the Tenderloin unless you choose to do so and only a 10 minute walk downhill to Union Square <hl>. Service and value for money cannot be faulted. Evening wine reception is a nice way to relax before dinner after a full day. I would not hesitate to stay again.

<hl> Location is fine - no need to go into the Tenderloin unless you choose to do so and only a 10 minute walk downhill to Union Square <hl> .


Question: How is the room?

We stayed three weeknights in The Donatello on family vacation with two teenagers. The room was great size for the four of us. We read the tips on the pullout couch and was semi-worried going in - but it was perfect! The room rate was reasonable and the location is the best - Union Square. So much walkable and accessible nearby.The service was top notch and front desk very helpful and friendly. The only knock was the workout room - very subpar. One treadmill and bike won't cut it at a major hotel property. Did find an outstanding three mile run downtown through Union Square area - excellent! The breakfast area was also crowded and was confusing if it was complimentary or you needed to pay. Didn't matter as two of the best breakfast places are very close and walkable - Dottie's and Crepes.Overall - very favorable stay and would recommend to friends!

Answer: The room was great size for the four of us

We stayed three weeknights in The Donatello on family vacation with two teenagers. <hl> The room was great size for the four of us . <hl> We read the tips on the pullout couch and was semi-worried going in - but it was perfect! The room rate was reasonable and the location is the best - Union Square. So much walkable and accessible nearby. The service was top notch and front desk very helpful and friendly. The only knock was the workout room - very subpar. One treadmill and bike won't cut it at a major hotel property. Did find an outstanding three mile run downtown through Union Square area - excellent! The breakfast area was also crowded and was confusing if it was complimentary or you needed to pay. Didn't matter as two of the best breakfast places are very close and walkable - Dottie's and Crepes. Overall - very favorable stay and would recommend to friends!

We stayed three weeknights in The Donatello on family vacation with two teenagers. <hl> The room was great size for the four of us <hl>. We read the tips on the pullout couch and was semi-worried going in - but it was perfect! The room rate was reasonable and the location is the best - Union Square. So much walkable and accessible nearby.The service was top notch and front desk very helpful and friendly. The only knock was the workout room - very subpar. One treadmill and bike won't cut it at a major hotel property. Did find an outstanding three mile run downtown through Union Square area - excellent! The breakfast area was also crowded and was confusing if it was complimentary or you needed to pay. Didn't matter as two of the best breakfast places are very close and walkable - Dottie's and Crepes.Overall - very favorable stay and would recommend to friends!

<hl> The room was great size for the four of us <hl> .


Question: How is the quality of the room?

My boyfriend and I went to San Francisco to celebrate New Year's and stay at the Fairmont despite the Trip Advisor review. The decision was based on a raving recommendation of a friend that lives in San Francisco. While the lobby and some other rooms are gorgeous, the sound quality of the rooms (you really can hear everything) and the majority of the Fairmont staff are not up to standards. We were overcharged for room service (3 breakfasts rather than 2) and got zero assistance from the concierge. Our bellhop, on the other hand, was very helpful and informative - they really should switch jobs. Save your money and use it to stay in another hotel. I'm really sorry to say that but it's the truth - our friend had never spent a night in the hotel and had only gone in for dinner/drinks. That's all you'll want to do here.

Answer: rooms are gorgeous

My boyfriend and I went to San Francisco to celebrate New Year's and stay at the Fairmont despite the Trip Advisor review. The decision was based on a raving recommendation of a friend that lives in San Francisco. <hl> While the lobby and some other rooms are gorgeous , the sound quality of the rooms (you really can hear everything) and the majority of the Fairmont staff are not up to standards. <hl> We were overcharged for room service (3 breakfasts rather than 2) and got zero assistance from the concierge. Our bellhop, on the other hand, was very helpful and informative - they really should switch jobs. Save your money and use it to stay in another hotel. I'm really sorry to say that but it's the truth - our friend had never spent a night in the hotel and had only gone in for dinner/drinks. That's all you'll want to do here.

My boyfriend and I went to San Francisco to celebrate New Year's and stay at the Fairmont despite the Trip Advisor review. The decision was based on a raving recommendation of a friend that lives in San Francisco. While the lobby and some other <hl> rooms are gorgeous <hl>, the sound quality of the rooms (you really can hear everything) and the majority of the Fairmont staff are not up to standards. We were overcharged for room service (3 breakfasts rather than 2) and got zero assistance from the concierge. Our bellhop, on the other hand, was very helpful and informative - they really should switch jobs. Save your money and use it to stay in another hotel. I'm really sorry to say that but it's the truth - our friend had never spent a night in the hotel and had only gone in for dinner/drinks. That's all you'll want to do here.

While the lobby and some other <hl> rooms are gorgeous <hl> , the sound quality of the rooms (you really can hear everything) and the majority of the Fairmont staff are not up to standards.


Question: How is the location?

This is my second stay at this hotel. My husband and I decided to do some sight seeing before a wedding we attended in wine country. We stayed two nights. We stayed on an upper floor in the new tower. The rooms were fine but nothing spectacular except the view. You are really paying for location with this hotel. This is also a historic hotel, so please do not expect it to look like the Westin in Hollywood Florida. The bathrooms are small and not really up to "heavenly bath" standard. However we found the staff to be polite and helpful. The concierge was great. If you are new to the city then you will definitely want to start there. They will give you a map and tell you which cable car to hop on. The cable car by the way stops right outside the hotel. Do yourself a favor and catch it outside the hotel, not down the hill where there are tons of lines!Over all I really like this hotel for the location and friendly staff.

Answer: You are really paying for location with this hotel. This is also a historic hotel

This is my second stay at this hotel. My husband and I decided to do some sight seeing before a wedding we attended in wine country. We stayed two nights. We stayed on an upper floor in the new tower. The rooms were fine but nothing spectacular except the view. <hl> You are really paying for location with this hotel. This is also a historic hotel , so please do not expect it to look like the Westin in Hollywood Florida. <hl> The bathrooms are small and not really up to "heavenly bath" standard. However we found the staff to be polite and helpful. The concierge was great. If you are new to the city then you will definitely want to start there. They will give you a map and tell you which cable car to hop on. The cable car by the way stops right outside the hotel. Do yourself a favor and catch it outside the hotel, not down the hill where there are tons of lines!Over all I really like this hotel for the location and friendly staff.

This is my second stay at this hotel. My husband and I decided to do some sight seeing before a wedding we attended in wine country. We stayed two nights. We stayed on an upper floor in the new tower. The rooms were fine but nothing spectacular except the view. <hl> You are really paying for location with this hotel. This is also a historic hotel <hl>, so please do not expect it to look like the Westin in Hollywood Florida. The bathrooms are small and not really up to "heavenly bath" standard. However we found the staff to be polite and helpful. The concierge was great. If you are new to the city then you will definitely want to start there. They will give you a map and tell you which cable car to hop on. The cable car by the way stops right outside the hotel. Do yourself a favor and catch it outside the hotel, not down the hill where there are tons of lines!Over all I really like this hotel for the location and friendly staff.

<hl> You are really paying for location with this hotel. This is also a historic hotel <hl> , so please do not expect it to look like the Westin in Hollywood Florida.


Question: Are there shops nearby to buy at this hotel?

The Cartwright is just four blocks from Union Square, with theaters and shopping nearby. Standard rooms (and bathrooms) are tiny but nicely appointed and well maintained. Parking is at a commercial lot a block and a half away; validated by the hotel, it is $25 a night. A decent, self-service breakfast is complimentary.

Answer: The Cartwright is just four blocks from Union Square, with theaters and shopping nearby

<hl> The Cartwright is just four blocks from Union Square, with theaters and shopping nearby . <hl> Standard rooms (and bathrooms) are tiny but nicely appointed and well maintained. Parking is at a commercial lot a block and a half away; validated by the hotel, it is $25 a night. A decent, self-service breakfast is complimentary.

<hl> The Cartwright is just four blocks from Union Square, with theaters and shopping nearby <hl>. Standard rooms (and bathrooms) are tiny but nicely appointed and well maintained. Parking is at a commercial lot a block and a half away; validated by the hotel, it is $25 a night. A decent, self-service breakfast is complimentary.

<hl> The Cartwright is just four blocks from Union Square, with theaters and shopping nearby <hl> .


Question: Is there a nice view of city?

Good location, nice hotel but on initial first interaction with receptionist I found her very rude and abrupt. Customer service is a big part for me so if I hadn't been travelling all day I would have just left. However after chatting with my boyfriend I went back to book and managed to get a different receptionist - Ginnifer - who was the complete opposite - very helpful and pleasant. We got a nice room, with a good view of the city but unfortunately we woke every morning with really sore throats from the air conditioning which we couldnt turn off and there are no windows to open to let some fresh air in. I really liked the floor to ceiling windows though. Apart from the aforementioned the 2 night stay was good enough but what really put a downer on the whole thing was the bell boy's having a go at us as we were leaving because we went ahead and used their trolley's (that were outside our room!!) to transport our luggage into the taxi. They were annoyed we didn't use their services but frankly we did not have time to wait for them to get to the 18th floor as we were in a rush to get to the airport.

Answer: good view of the city

Good location, nice hotel but on initial first interaction with receptionist I found her very rude and abrupt. Customer service is a big part for me so if I hadn't been travelling all day I would have just left. However after chatting with my boyfriend I went back to book and managed to get a different receptionist - Ginnifer - who was the complete opposite - very helpful and pleasant. <hl> We got a nice room, with a good view of the city but unfortunately we woke every morning with really sore throats from the air conditioning which we couldnt turn off and there are no windows to open to let some fresh air in. <hl> I really liked the floor to ceiling windows though. Apart from the aforementioned the 2 night stay was good enough but what really put a downer on the whole thing was the bell boy's having a go at us as we were leaving because we went ahead and used their trolley's (that were outside our room!!) to transport our luggage into the taxi. They were annoyed we didn't use their services but frankly we did not have time to wait for them to get to the 18th floor as we were in a rush to get to the airport.

Good location, nice hotel but on initial first interaction with receptionist I found her very rude and abrupt. Customer service is a big part for me so if I hadn't been travelling all day I would have just left. However after chatting with my boyfriend I went back to book and managed to get a different receptionist - Ginnifer - who was the complete opposite - very helpful and pleasant. We got a nice room, with a <hl> good view of the city <hl> but unfortunately we woke every morning with really sore throats from the air conditioning which we couldnt turn off and there are no windows to open to let some fresh air in. I really liked the floor to ceiling windows though. Apart from the aforementioned the 2 night stay was good enough but what really put a downer on the whole thing was the bell boy's having a go at us as we were leaving because we went ahead and used their trolley's (that were outside our room!!) to transport our luggage into the taxi. They were annoyed we didn't use their services but frankly we did not have time to wait for them to get to the 18th floor as we were in a rush to get to the airport.


Question: How was the room?

We were a party of 3 adults, in a two double bed room. Price was great 212$ per night including tax. (relative to other hotels from same class). Room was nice, with all the amnities you need. The hotel is located an walking distance from Union Sq, adn othe SOMA attractions!

Answer: Room was nice, with all the amnities you need

We were a party of 3 adults, in a two double bed room. Price was great 212$ per night including tax. (relative to other hotels from same class). <hl> Room was nice, with all the amnities you need . <hl> The hotel is located an walking distance from Union Sq, adn othe SOMA attractions!

We were a party of 3 adults, in a two double bed room. Price was great 212$ per night including tax. (relative to other hotels from same class). <hl> Room was nice, with all the amnities you need <hl>. The hotel is located an walking distance from Union Sq, adn othe SOMA attractions!

<hl> Room was nice, with all the amnities you need <hl> .


Question: How is the restaurant?

Booked thru Hotwire, got a great rate for SFO. Hotel lobby & decor is beautiful, great lighting. Check-in quick and easy. Room looked down at 3rd St, no view of the bay or bridges, but I'll sacrafice that for a great rate. Restaurant was pricey as hotels are. They ran out of empty refrig's to replace our pay-mini-bar, but allowed us to remove and replace items without a charge to store our leftovers & drinks. Beds were comfy with lots of fluffy pillows. Valet staff was more friendly and helpful than concierge. Parking, valet only, was $42/day + $5.50 tax. May look into public parking across street next time. Very close to subway stations, large mall, & trolley stops.

Answer: sacrafice that for a great rate. Restaurant was pricey as hotels are. They ran out of empty refrig's to replace our pay-mini-bar, but allowed us to remove and replace items without a charge to store our leftovers & drinks. Beds were comfy with lots of fluffy pillows. Valet staff was more friendly and helpful than concierge. Parking, valet only, was $42/day + $5.50 tax. May look into public parking across street next time. Very close to subway stations, large mall, & trolley stops.

Booked thru Hotwire, got a great rate for SFO. Hotel lobby & decor is beautiful, great lighting. Check-in quick and easy. <hl> Room looked down at 3rd St, no view of the bay or bridges, but I'll sacrafice that for a great rate. Restaurant was pricey as hotels are. They ran out of empty refrig's to replace our pay-mini-bar, but allowed us to remove and replace items without a charge to store our leftovers & drinks. Beds were comfy with lots of fluffy pillows. Valet staff was more friendly and helpful than concierge. Parking, valet only, was $42/day + $5.50 tax. May look into public parking across street next time. Very close to subway stations, large mall, & trolley stops. <hl>

Booked thru Hotwire, got a great rate for SFO. Hotel lobby & decor is beautiful, great lighting. Check-in quick and easy. Room looked down at 3rd St, no view of the bay or bridges, but I'll <hl> sacrafice that for a great rate. Restaurant was pricey as hotels are. They ran out of empty refrig's to replace our pay-mini-bar, but allowed us to remove and replace items without a charge to store our leftovers & drinks. Beds were comfy with lots of fluffy pillows. Valet staff was more friendly and helpful than concierge. Parking, valet only, was $42/day + $5.50 tax. May look into public parking across street next time. Very close to subway stations, large mall, & trolley stops. <hl>


Question: How is the front desk staff?

We spend the weekend after Thanksgiving in San Francisco, and had a great stay at the Rex. We were in a large king room which looked out over a courtyard of trees--surprising in the middle of San Francisco! Hotel staff were uniformly nice, complimentary wine was of reasonable quality and served graciously. We ate in the small restaurant for breakfast, twice (great granola with fruit and also three-grain pancakes!). We also enjoyed a couple of appetizers before going to the theatre which were served promptly, and were tasty. Rates were reasonable, location excellent, housekeeping superb. Free internet, and touches such SF Jazz Festival cd's and a player, as well as having high intensity desk lamps available made it feel like they cared.I would fault only the noise of the toilet flushing (tank less type) which you can hear from other rooms.

Answer: Hotel staff were uniformly nice

We spend the weekend after Thanksgiving in San Francisco, and had a great stay at the Rex. <hl> We were in a large king room which looked out over a courtyard of trees--surprising in the middle of San Francisco! Hotel staff were uniformly nice , complimentary wine was of reasonable quality and served graciously. <hl> We ate in the small restaurant for breakfast, twice (great granola with fruit and also three-grain pancakes!). We also enjoyed a couple of appetizers before going to the theatre which were served promptly, and were tasty. Rates were reasonable, location excellent, housekeeping superb. Free internet, and touches such SF Jazz Festival cd's and a player, as well as having high intensity desk lamps available made it feel like they cared. I would fault only the noise of the toilet flushing (tank less type) which you can hear from other rooms.

We spend the weekend after Thanksgiving in San Francisco, and had a great stay at the Rex. We were in a large king room which looked out over a courtyard of trees--surprising in the middle of San Francisco! <hl> Hotel staff were uniformly nice <hl>, complimentary wine was of reasonable quality and served graciously. We ate in the small restaurant for breakfast, twice (great granola with fruit and also three-grain pancakes!). We also enjoyed a couple of appetizers before going to the theatre which were served promptly, and were tasty. Rates were reasonable, location excellent, housekeeping superb. Free internet, and touches such SF Jazz Festival cd's and a player, as well as having high intensity desk lamps available made it feel like they cared.I would fault only the noise of the toilet flushing (tank less type) which you can hear from other rooms.

We were in a large king room which looked out over a courtyard of trees--surprising in the middle of San Francisco! <hl> Hotel staff were uniformly nice <hl> , complimentary wine was of reasonable quality and served graciously.


Question: How is the breakfast?

Excellent location!! I was on the 26th floor with a view to die for...the Bay, Coit Tower, Alcatraz...and everything within walking distance. After working all day, I wanted to get out and stretch my legs. I went from Chinatown (at your doorstep) to Downtown, the Embarcadero, Pier 39, Fisherman's Wharf, North Beach and Little Italy....wonderful walk! The hotel staff are all very friendly, rooms are actually good sized for the Bay area, free snacks in the bar at night and a great continental breakfast for Hilton Honors members....definately recommend this hotel (but leave your car at home if possible...parking is around $50 a night)!!

Answer: great continental breakfast

Excellent location!! I was on the 26th floor with a view to die for...the Bay, Coit Tower, Alcatraz...and everything within walking distance. After working all day, I wanted to get out and stretch my legs. I went from Chinatown (at your doorstep) to Downtown, the Embarcadero, Pier 39, Fisherman's Wharf, North Beach and Little Italy....wonderful walk! <hl> The hotel staff are all very friendly, rooms are actually good sized for the Bay area, free snacks in the bar at night and a great continental breakfast for Hilton Honors members....definately recommend this hotel (but leave your car at home if possible...parking is around $50 a night)!! <hl>

Excellent location!! I was on the 26th floor with a view to die for...the Bay, Coit Tower, Alcatraz...and everything within walking distance. After working all day, I wanted to get out and stretch my legs. I went from Chinatown (at your doorstep) to Downtown, the Embarcadero, Pier 39, Fisherman's Wharf, North Beach and Little Italy....wonderful walk! The hotel staff are all very friendly, rooms are actually good sized for the Bay area, free snacks in the bar at night and a <hl> great continental breakfast <hl> for Hilton Honors members....definately recommend this hotel (but leave your car at home if possible...parking is around $50 a night)!!


Question: What does the continental breakfast contain?

This was a great alternative to all the other big name hotels in the Square district. It's tiny (but quaint) lobby is a bit disconcerting at first.... but our room (an exectutive King w/ fireplace) was quiet large and comfortable. I can't comment on the standard room. But for the rate we paid (129$pn) Go for the biggest room you can get. You'll be paying 250+ to stay at the Westin across the street. I was really pleased w/ the little extras. They had a very nice continental breakfast and evening wine & snacks in the common areas of each floor everyday. The fireplace was usually burning which was nice since San Fran can be a bit chilly. The location was perfect. Had no problem walking around the city, catching a cab or taking a trolly. Would definitely stay there again.

Answer: This was a great alternative

<hl> This was a great alternative to all the other big name hotels in the Square district. <hl> It's tiny (but quaint) lobby is a bit disconcerting at first.... but our room (an exectutive King w/ fireplace) was quiet large and comfortable. I can't comment on the standard room. But for the rate we paid (129$pn) Go for the biggest room you can get. You'll be paying 250+ to stay at the Westin across the street. I was really pleased w/ the little extras. They had a very nice continental breakfast and evening wine & snacks in the common areas of each floor everyday. The fireplace was usually burning which was nice since San Fran can be a bit chilly. The location was perfect. Had no problem walking around the city, catching a cab or taking a trolly. Would definitely stay there again.

<hl> This was a great alternative <hl> to all the other big name hotels in the Square district. It's tiny (but quaint) lobby is a bit disconcerting at first.... but our room (an exectutive King w/ fireplace) was quiet large and comfortable. I can't comment on the standard room. But for the rate we paid (129$pn) Go for the biggest room you can get. You'll be paying 250+ to stay at the Westin across the street. I was really pleased w/ the little extras. They had a very nice continental breakfast and evening wine & snacks in the common areas of each floor everyday. The fireplace was usually burning which was nice since San Fran can be a bit chilly. The location was perfect. Had no problem walking around the city, catching a cab or taking a trolly. Would definitely stay there again.


Question: What do you think about location?

We enjoyed our stay here. We payed extra for the view and it was worth it. The breakfast was good, particularly the waffles though not a full buffet. The location was handy - we were able to walk everywhere. The only slight criticism was one girl on the front desk who didn't smile but the others seemed friendly enough.

Answer: The location was handy - we were able to walk everywhere

We enjoyed our stay here. We payed extra for the view and it was worth it. The breakfast was good, particularly the waffles though not a full buffet. <hl> The location was handy - we were able to walk everywhere . <hl> The only slight criticism was one girl on the front desk who didn't smile but the others seemed friendly enough.

We enjoyed our stay here. We payed extra for the view and it was worth it. The breakfast was good, particularly the waffles though not a full buffet. <hl> The location was handy - we were able to walk everywhere <hl>. The only slight criticism was one girl on the front desk who didn't smile but the others seemed friendly enough.

<hl> The location was handy - we were able to walk everywhere <hl> .


Question: What about the free breakfast?

We really enjoyed our stay at the Hotel. The entire staff were wonderful, the room was clean and a good size (we had 2 double beds for our family of four) and the hotel's decor was clean and fresh. The front desk staff were helpful, the cleaning staff did an excellent job cleaning our room daily and the breakfast staff did a fine job of replenishing food during an always hectic breakfast. The breakfast was excellent with a number of different choices (both hot and cold food available). One of my daughters' suffers from asthma. Unfortunately we could not book and be guaranteed a non smoking room through Hotwire in advance. However I contacted the Hotel on the morning of our arrival to request a non smoking room and upon our arrival later that day they had met my request and our non smoking room was ready for us(before 3 p.m. check-in) Our only concern would be the room location given to us. The room faced Beach St. and the F Line Streetcar roars by on Beach St. starting around 5:00 a.m. The Hotel's sound insulation was good but we often were still awakened by the sound of the streetcar in the morning. However we most certainly thought we got excellent value! The location in Fisherman's Wharf was excellent with easy access to public transit (both Cable Cars and the streetcar line). We rented a car for 3 of our 7 day stay and were able to find overnight street parking near the hotel every night which allowed us to save about $40 per night had we parked the car in the Hotel garage. My wife and I are both runners and we used the Hotel's fitness facility. As well it was a short run from the Hotel to the waterfront where we could run along the Embarcadero for several miles without worrying about vehicular traffic. We thoroughly enjoyed our stay at the Holiday Inn Express in Fisherman's Wharf. I would HIGHLY recommend this Hotel.

Answer: The breakfast was excellent with a number of different choices

We really enjoyed our stay at the Hotel. The entire staff were wonderful, the room was clean and a good size (we had 2 double beds for our family of four) and the hotel's decor was clean and fresh. The front desk staff were helpful, the cleaning staff did an excellent job cleaning our room daily and the breakfast staff did a fine job of replenishing food during an always hectic breakfast. <hl> The breakfast was excellent with a number of different choices (both hot and cold food available). <hl> One of my daughters' suffers from asthma. Unfortunately we could not book and be guaranteed a non smoking room through Hotwire in advance. However I contacted the Hotel on the morning of our arrival to request a non smoking room and upon our arrival later that day they had met my request and our non smoking room was ready for us(before 3 p.m. check-in) Our only concern would be the room location given to us. The room faced Beach St. and the F Line Streetcar roars by on Beach St. starting around 5:00 a.m. The Hotel's sound insulation was good but we often were still awakened by the sound of the streetcar in the morning. However we most certainly thought we got excellent value! The location in Fisherman's Wharf was excellent with easy access to public transit (both Cable Cars and the streetcar line). We rented a car for 3 of our 7 day stay and were able to find overnight street parking near the hotel every night which allowed us to save about $40 per night had we parked the car in the Hotel garage. My wife and I are both runners and we used the Hotel's fitness facility. As well it was a short run from the Hotel to the waterfront where we could run along the Embarcadero for several miles without worrying about vehicular traffic. We thoroughly enjoyed our stay at the Holiday Inn Express in Fisherman's Wharf. I would HIGHLY recommend this Hotel.

We really enjoyed our stay at the Hotel. The entire staff were wonderful, the room was clean and a good size (we had 2 double beds for our family of four) and the hotel's decor was clean and fresh. The front desk staff were helpful, the cleaning staff did an excellent job cleaning our room daily and the breakfast staff did a fine job of replenishing food during an always hectic breakfast. <hl> The breakfast was excellent with a number of different choices <hl> (both hot and cold food available). One of my daughters' suffers from asthma. Unfortunately we could not book and be guaranteed a non smoking room through Hotwire in advance. However I contacted the Hotel on the morning of our arrival to request a non smoking room and upon our arrival later that day they had met my request and our non smoking room was ready for us(before 3 p.m. check-in) Our only concern would be the room location given to us. The room faced Beach St. and the F Line Streetcar roars by on Beach St. starting around 5:00 a.m. The Hotel's sound insulation was good but we often were still awakened by the sound of the streetcar in the morning. However we most certainly thought we got excellent value! The location in Fisherman's Wharf was excellent with easy access to public transit (both Cable Cars and the streetcar line). We rented a car for 3 of our 7 day stay and were able to find overnight street parking near the hotel every night which allowed us to save about $40 per night had we parked the car in the Hotel garage. My wife and I are both runners and we used the Hotel's fitness facility. As well it was a short run from the Hotel to the waterfront where we could run along the Embarcadero for several miles without worrying about vehicular traffic. We thoroughly enjoyed our stay at the Holiday Inn Express in Fisherman's Wharf. I would HIGHLY recommend this Hotel.


Question: How was breakfast?

If you enjoy "old school" service and city elegance, you will love the Omni San Francisco. The decor is elegant and the service friendly and impeccable. From the moment we arrived, everyone on staff bent over backwards to accommodate every request and everyone down to the maintance guy in the hall had a cheerful greeting for you. The concierge, Lex ,was incredibley helpful. The room was well-appointed and the bed with crisp sheets and duvet very comfortable. Sign up for Omni' frequent stay program and enjoy benefits on your first stay including complimentary beverage (you can choose both coffee and juice/bottled water per person) and choice of newspaper delivered each morning at the time you choose. Yes - the bar and restaurant are on the expensive to the OMG side - especially if you dive into the steak menu at dinner ($54 for a veal chop - wow!) but have to say I had a wonderful burger in the bar one night and did not begrudge the $19 price tag because it was so good. Breakfast was also pricey (and not as outstanding) but you can add pastries, fruit and even a breakfast sandwich on to your complimentary breakfast beverage order for not too big a hit so we went that route and enjoyed a more affordable breakfast in our room. As for location, you cannot beat this spot for convenience to the Ferry Building, Union Square, China Town and all other points. Buy a three-day pass ($18) from the front desk and you can ride the trolley (stops right in front of the hotel), the vintage buses and regular buses to your hearts content. Also, if you plan to go to the Tut exhibit, ask the concierge if they have any leftover VIP passes. They cost a few bucks more but you can go whenever you want and bypass the long line by using the VIP line once inside the museum - you just have to promise the concierge that you will be discreet and not a big blowhard about having a VIP pass.....

Answer: complimentary breakfast beverage order for not too big a hit so we went that route and enjoyed a more affordable

If you enjoy "old school" service and city elegance, you will love the Omni San Francisco. The decor is elegant and the service friendly and impeccable. From the moment we arrived, everyone on staff bent over backwards to accommodate every request and everyone down to the maintance guy in the hall had a cheerful greeting for you. The concierge, Lex ,was incredibley helpful. The room was well-appointed and the bed with crisp sheets and duvet very comfortable. Sign up for Omni' frequent stay program and enjoy benefits on your first stay including complimentary beverage (you can choose both coffee and juice/bottled water per person) and choice of newspaper delivered each morning at the time you choose. Yes - the bar and restaurant are on the expensive to the OMG side - especially if you dive into the steak menu at dinner ($54 for a veal chop - wow!) but have to say I had a wonderful burger in the bar one night and did not begrudge the $19 price tag because it was so good. <hl> Breakfast was also pricey (and not as outstanding) but you can add pastries, fruit and even a breakfast sandwich on to your complimentary breakfast beverage order for not too big a hit so we went that route and enjoyed a more affordable breakfast in our room. <hl> As for location, you cannot beat this spot for convenience to the Ferry Building, Union Square, China Town and all other points. Buy a three-day pass ($18) from the front desk and you can ride the trolley (stops right in front of the hotel), the vintage buses and regular buses to your hearts content. Also, if you plan to go to the Tut exhibit, ask the concierge if they have any leftover VIP passes. They cost a few bucks more but you can go whenever you want and bypass the long line by using the VIP line once inside the museum - you just have to promise the concierge that you will be discreet and not a big blowhard about having a VIP pass.....

If you enjoy "old school" service and city elegance, you will love the Omni San Francisco. The decor is elegant and the service friendly and impeccable. From the moment we arrived, everyone on staff bent over backwards to accommodate every request and everyone down to the maintance guy in the hall had a cheerful greeting for you. The concierge, Lex ,was incredibley helpful. The room was well-appointed and the bed with crisp sheets and duvet very comfortable. Sign up for Omni' frequent stay program and enjoy benefits on your first stay including complimentary beverage (you can choose both coffee and juice/bottled water per person) and choice of newspaper delivered each morning at the time you choose. Yes - the bar and restaurant are on the expensive to the OMG side - especially if you dive into the steak menu at dinner ($54 for a veal chop - wow!) but have to say I had a wonderful burger in the bar one night and did not begrudge the $19 price tag because it was so good. Breakfast was also pricey (and not as outstanding) but you can add pastries, fruit and even a breakfast sandwich on to your <hl> complimentary breakfast beverage order for not too big a hit so we went that route and enjoyed a more affordable <hl> breakfast in our room. As for location, you cannot beat this spot for convenience to the Ferry Building, Union Square, China Town and all other points. Buy a three-day pass ($18) from the front desk and you can ride the trolley (stops right in front of the hotel), the vintage buses and regular buses to your hearts content. Also, if you plan to go to the Tut exhibit, ask the concierge if they have any leftover VIP passes. They cost a few bucks more but you can go whenever you want and bypass the long line by using the VIP line once inside the museum - you just have to promise the concierge that you will be discreet and not a big blowhard about having a VIP pass.....