Question: Where can I get a hotel with good facility?

We met up with a friend in San Francisco and he booked this hotel for us so the first I knew of it was when we arrived (after spending 2 weeks driving from New York). The hotel is in the business district but is good looking with a nice lobby. The area has a few bars and restaurants but it's also well located for public transport to all the other areas so it's a decent location. The inside of the hotel is clean and well decorated, the rooms are spotlessly clean but are tiny - most have the sink in the bedroom as the en-suite shower room is a (well) converted cupboard. The beds are also small by American standards but are comfortable. Unfortunately we did encountera few problems whilst staying here - firstly, when we arrived we were given our electronic room key (swipe card style) however when we got to our room it didn't work. My husband went back to the lobby and returned with a member of staff who also tried the key before agreeing that, we were right, it didn't work. My friend sympathised as he had experienced the same problem when he had checked in the day before. The staff were helpful though and immediately moved us to a different (slightly bigger) room, where the key worked perfectly, until we returned from a night out! We tried to get into our new room and had the same problem as earlier. My husband and I returned to the lobby and explained our problem to the receptionist who had some issues understanding us. For some reason she insisted on checking her computer and then announced that there was no one staying at the Mosser that night with out surname! This was quite a surprise as, we explained, all our belongings were currently locked in a room several floors above our heads! After repeating ourselves several times (each time met with a polite if slightly irritating smile!) before my husband had to go out for some air. I decided to write our surname down for the receptionist in case she had been spelling it wrong (mishearing our M's for N's perhaps?) and finally had some success - she found our details and called for a security guard with a master key who escorted us back to our room and let us in. All in all, this place is nice, clean and well situated but make sure you prepare yourself for malfunctioning room keys and slightly confused (but always polite!) reception staff!

Answer: San Francisco

<hl> We met up with a friend in San Francisco and he booked this hotel for us <hl> so the first I knew of it was when we arrived (after spending 2 weeks driving from New York). The hotel is in the business district but is good looking with a nice lobby. The area has a few bars and restaurants but it's also well located for public transport to all the other areas so it's a decent location. The inside of the hotel is clean and well decorated, the rooms are spotlessly clean but are tiny - most have the sink in the bedroom as the en-suite shower room is a (well) converted cupboard. The beds are also small by American standards but are comfortable. Unfortunately we did encountera few problems whilst staying here - firstly, when we arrived we were given our electronic room key (swipe card style) however when we got to our room it didn't work. My husband went back to the lobby and returned with a member of staff who also tried the key before agreeing that, we were right, it didn't work. My friend sympathised as he had experienced the same problem when he had checked in the day before. The staff were helpful though and immediately moved us to a different (slightly bigger) room, where the key worked perfectly, until we returned from a night out! We tried to get into our new room and had the same problem as earlier. My husband and I returned to the lobby and explained our problem to the receptionist who had some issues understanding us. For some reason she insisted on checking her computer and then announced that there was no one staying at the Mosser that night with out surname! This was quite a surprise as, we explained, all our belongings were currently locked in a room several floors above our heads! After repeating ourselves several times (each time met with a polite if slightly irritating smile!) before my husband had to go out for some air. I decided to write our surname down for the receptionist in case she had been spelling it wrong (mishearing our M's for N's perhaps?) and finally had some success - she found our details and called for a security guard with a master key who escorted us back to our room and let us in. All in all, this place is nice, clean and well situated but make sure you prepare yourself for malfunctioning room keys and slightly confused (but always polite!) reception staff!

We met up with a friend in <hl> San Francisco <hl> and he booked this hotel for us so the first I knew of it was when we arrived (after spending 2 weeks driving from New York). The hotel is in the business district but is good looking with a nice lobby. The area has a few bars and restaurants but it's also well located for public transport to all the other areas so it's a decent location. The inside of the hotel is clean and well decorated, the rooms are spotlessly clean but are tiny - most have the sink in the bedroom as the en-suite shower room is a (well) converted cupboard. The beds are also small by American standards but are comfortable. Unfortunately we did encountera few problems whilst staying here - firstly, when we arrived we were given our electronic room key (swipe card style) however when we got to our room it didn't work. My husband went back to the lobby and returned with a member of staff who also tried the key before agreeing that, we were right, it didn't work. My friend sympathised as he had experienced the same problem when he had checked in the day before. The staff were helpful though and immediately moved us to a different (slightly bigger) room, where the key worked perfectly, until we returned from a night out! We tried to get into our new room and had the same problem as earlier. My husband and I returned to the lobby and explained our problem to the receptionist who had some issues understanding us. For some reason she insisted on checking her computer and then announced that there was no one staying at the Mosser that night with out surname! This was quite a surprise as, we explained, all our belongings were currently locked in a room several floors above our heads! After repeating ourselves several times (each time met with a polite if slightly irritating smile!) before my husband had to go out for some air. I decided to write our surname down for the receptionist in case she had been spelling it wrong (mishearing our M's for N's perhaps?) and finally had some success - she found our details and called for a security guard with a master key who escorted us back to our room and let us in. All in all, this place is nice, clean and well situated but make sure you prepare yourself for malfunctioning room keys and slightly confused (but always polite!) reception staff!


Question: What does the continental breakfast contain?

5 nights in San Francisco April 23-27 2004. Stayed at the Grosvenor Suites. Room on the 4th floor northside facing Pine. That was fortunate because the city was having a record hit wave and our room stayed nice and cool. There is little street noise on that side, it is a residential area surrounded by 2 major hotels. Area is close to public transportation, BART (goes to the airport), cable cars and buses. In a great neighborhood. There is a full size grocery store a short cable car ride away on Cailifornia Street. We had 2 beds in the room a couch, a dining area with table and chairs. The small kitchen was spotless with all dishes and appliances needed. There was a light breakfast offered, the bagels were very good. The staff were genuinely friendly and helpful. I reserved a room at this hotel specfically due to this website and I am truly grateful to those that submitted their comments. Very enthused about the hotel and will return.

Answer: Room on the 4th floor northside

5 nights in San Francisco April 23-27 2004. Stayed at the Grosvenor Suites. <hl> Room on the 4th floor northside facing Pine. <hl> That was fortunate because the city was having a record hit wave and our room stayed nice and cool. There is little street noise on that side, it is a residential area surrounded by 2 major hotels. Area is close to public transportation, BART (goes to the airport), cable cars and buses. In a great neighborhood. There is a full size grocery store a short cable car ride away on Cailifornia Street. We had 2 beds in the room a couch, a dining area with table and chairs. The small kitchen was spotless with all dishes and appliances needed. There was a light breakfast offered, the bagels were very good. The staff were genuinely friendly and helpful. I reserved a room at this hotel specfically due to this website and I am truly grateful to those that submitted their comments. Very enthused about the hotel and will return.

5 nights in San Francisco April 23-27 2004. Stayed at the Grosvenor Suites. <hl> Room on the 4th floor northside <hl> facing Pine. That was fortunate because the city was having a record hit wave and our room stayed nice and cool. There is little street noise on that side, it is a residential area surrounded by 2 major hotels. Area is close to public transportation, BART (goes to the airport), cable cars and buses. In a great neighborhood. There is a full size grocery store a short cable car ride away on Cailifornia Street. We had 2 beds in the room a couch, a dining area with table and chairs. The small kitchen was spotless with all dishes and appliances needed. There was a light breakfast offered, the bagels were very good. The staff were genuinely friendly and helpful. I reserved a room at this hotel specfically due to this website and I am truly grateful to those that submitted their comments. Very enthused about the hotel and will return.


Question: How is the employee service on this hotel?

Spent one night at The Argonaut and wish that we could have stayed longer. We even missed the free wine hour but what the heck, the staff was so pleasant and not in a superficial,' I don't mean it' kind of way. Valet was on top of their game and was very helpful with directions or anything we might need. The roofm was super clean and I was looking for dirt in the areas that sometimes don't get the best housekeeping job. I couldn't find as much as a crumb! We were on the fourth floor in a two queen bedded room as we were traveling with our two children. We were upgraded to a Cannery/Alcatraz view because of our membership in Kimpton's In Touch program but it was really just a view of the Mexican restaurant below unless you really, really cranked your head. Still nice to receive. We also had a note welcoming us and a big bottle of water but didn't drink it because it didn't say it was complementary. Overall a great experience and I wouldn't hesitate to return whenever I am in the San Francisco area. Great decor. This was our first stay in a Kimtpon property but I am going to seek them out from now on.

Answer: the staff was so pleasant

Spent one night at The Argonaut and wish that we could have stayed longer. <hl> We even missed the free wine hour but what the heck, the staff was so pleasant and not in a superficial,' I don't mean it' kind of way. <hl> Valet was on top of their game and was very helpful with directions or anything we might need. The roofm was super clean and I was looking for dirt in the areas that sometimes don't get the best housekeeping job. I couldn't find as much as a crumb! We were on the fourth floor in a two queen bedded room as we were traveling with our two children. We were upgraded to a Cannery/Alcatraz view because of our membership in Kimpton's In Touch program but it was really just a view of the Mexican restaurant below unless you really, really cranked your head. Still nice to receive. We also had a note welcoming us and a big bottle of water but didn't drink it because it didn't say it was complementary. Overall a great experience and I wouldn't hesitate to return whenever I am in the San Francisco area. Great decor. This was our first stay in a Kimtpon property but I am going to seek them out from now on.

Spent one night at The Argonaut and wish that we could have stayed longer. We even missed the free wine hour but what the heck, <hl> the staff was so pleasant <hl> and not in a superficial,' I don't mean it' kind of way. Valet was on top of their game and was very helpful with directions or anything we might need. The roofm was super clean and I was looking for dirt in the areas that sometimes don't get the best housekeeping job. I couldn't find as much as a crumb! We were on the fourth floor in a two queen bedded room as we were traveling with our two children. We were upgraded to a Cannery/Alcatraz view because of our membership in Kimpton's In Touch program but it was really just a view of the Mexican restaurant below unless you really, really cranked your head. Still nice to receive. We also had a note welcoming us and a big bottle of water but didn't drink it because it didn't say it was complementary. Overall a great experience and I wouldn't hesitate to return whenever I am in the San Francisco area. Great decor. This was our first stay in a Kimtpon property but I am going to seek them out from now on.


Question: How is the price?

This place was so great! The location was amazing and the free parking makes it even better. If you are looking for a nice place to stay for a really good price than look no farther. The people running the place act somewhat nice, they can be rude. It seems like they get asked the same questions over and over again and they have an attitude about it- who cares just don't rely on them. I suggest getting a muni pass before you come to SF b/c the inn will not help you get one. They will point you in the direction and if you ask them to repeat the directions then expect an attitude. Turn out of the inn and walk a few blocks to Hyde st. a trolley will take you down to the Wharf or up to chinatown/union sq. We used the trolley cars a lot. Be careful- they can get packed during certain times and will not have room for you. I felt like I had to write this review b/c I wanted everyone visiting SF to love it as much as we did. The location were we stayed I think had a lot to do with it. Tip- bring a coat, SF can get hot / cold throughout the day. Also, eat at Neptunes @ the wharf. SO GOOD!! Alcatraz is fun too!! There is a great pub down the road from the inn too. Friendly locals. major tip-- wear comfortable shoes!!

Answer: The location was amazing and the

<hl> This place was so great! The location was amazing and the free parking makes it even better. <hl> If you are looking for a nice place to stay for a really good price than look no farther. The people running the place act somewhat nice, they can be rude. It seems like they get asked the same questions over and over again and they have an attitude about it- who cares just don't rely on them. I suggest getting a muni pass before you come to SF b/c the inn will not help you get one. They will point you in the direction and if you ask them to repeat the directions then expect an attitude. Turn out of the inn and walk a few blocks to Hyde st. a trolley will take you down to the Wharf or up to chinatown/union sq. We used the trolley cars a lot. Be careful- they can get packed during certain times and will not have room for you. I felt like I had to write this review b/c I wanted everyone visiting SF to love it as much as we did. The location were we stayed I think had a lot to do with it. Tip- bring a coat, SF can get hot / cold throughout the day. Also, eat at Neptunes @ the wharf. SO GOOD!! Alcatraz is fun too!! There is a great pub down the road from the inn too. Friendly locals. major tip-- wear comfortable shoes!!

This place was so great! <hl> The location was amazing and the <hl> free parking makes it even better. If you are looking for a nice place to stay for a really good price than look no farther. The people running the place act somewhat nice, they can be rude. It seems like they get asked the same questions over and over again and they have an attitude about it- who cares just don't rely on them. I suggest getting a muni pass before you come to SF b/c the inn will not help you get one. They will point you in the direction and if you ask them to repeat the directions then expect an attitude. Turn out of the inn and walk a few blocks to Hyde st. a trolley will take you down to the Wharf or up to chinatown/union sq. We used the trolley cars a lot. Be careful- they can get packed during certain times and will not have room for you. I felt like I had to write this review b/c I wanted everyone visiting SF to love it as much as we did. The location were we stayed I think had a lot to do with it. Tip- bring a coat, SF can get hot / cold throughout the day. Also, eat at Neptunes @ the wharf. SO GOOD!! Alcatraz is fun too!! There is a great pub down the road from the inn too. Friendly locals. major tip-- wear comfortable shoes!!


Question: How was the breakfast?

We stayed four nights and couldn't have been happier with our choice. The hotel was only a short walk from Union Square and the location was very convenient. The staff was especially friendly and knowledgeable. Our room was spacious, comfortable and filled with light, and the fireplace added a wonderful romantic touch. The breakfast was excellent and featured homemade baked goods, and we enjoyed the little treats that were available in the lobby throughout the day. We'd stay again in a heartbeat!

Answer: The breakfast was excellent and featured homemade baked goods

We stayed four nights and couldn't have been happier with our choice. The hotel was only a short walk from Union Square and the location was very convenient. The staff was especially friendly and knowledgeable. Our room was spacious, comfortable and filled with light, and the fireplace added a wonderful romantic touch. <hl> The breakfast was excellent and featured homemade baked goods , and we enjoyed the little treats that were available in the lobby throughout the day. <hl> We'd stay again in a heartbeat!

We stayed four nights and couldn't have been happier with our choice. The hotel was only a short walk from Union Square and the location was very convenient. The staff was especially friendly and knowledgeable. Our room was spacious, comfortable and filled with light, and the fireplace added a wonderful romantic touch. <hl> The breakfast was excellent and featured homemade baked goods <hl>, and we enjoyed the little treats that were available in the lobby throughout the day. We'd stay again in a heartbeat!

<hl> The breakfast was excellent and featured homemade baked goods <hl> , and we enjoyed the little treats that were available in the lobby throughout the day.


Question: Where is the gym located?

Based on reviews about this hotel, we decided to stay here the weekend of October 3rd to attend a wedding in the city. We were just as pleased with the hotel as the recent reviews and high ranking indicate.The Front Desk and Concierge were very pleasant and always willing to assist with questions. We had a great room with a very nice city view. Housekeeping was very detailed and the room was impeccably clean. I thought a very nice touch/detail was a personalized handwritten note from our housekeeper welcoming us. You dont see that too often.We did room service on Friday night and ordered off of the Bob's Steakhouse menu, which is the hotel's restaurant in the lobby. The food was awesome! The filet was so tender and by far the best baked potatoe and candied carrot I have ever had! The delivery was right on time, the food was hot and the server was very friendly. I travel alot for business and I find Room Service to be very poor even in the best hotels. Not here. They did a great job!They gym at this hotel is very nice with great cardio and weight machines. Little details like complimentary bottled water and a huge basket of fresh fruit are not forgotten.The location was very convenient and the price we paid was a bargain for the value and in comparison to most of the other hotels in the area since we shopped around before making our reservation. I highly recommned this hotel!

Answer: gym at this hotel

Based on reviews about this hotel, we decided to stay here the weekend of October 3rd to attend a wedding in the city. We were just as pleased with the hotel as the recent reviews and high ranking indicate. The Front Desk and Concierge were very pleasant and always willing to assist with questions. We had a great room with a very nice city view. Housekeeping was very detailed and the room was impeccably clean. I thought a very nice touch/detail was a personalized handwritten note from our housekeeper welcoming us. You dont see that too often. We did room service on Friday night and ordered off of the Bob's Steakhouse menu, which is the hotel's restaurant in the lobby. The food was awesome! The filet was so tender and by far the best baked potatoe and candied carrot I have ever had! The delivery was right on time, the food was hot and the server was very friendly. I travel alot for business and I find Room Service to be very poor even in the best hotels. Not here. <hl> They did a great job!They gym at this hotel is very nice with great cardio and weight machines. <hl> Little details like complimentary bottled water and a huge basket of fresh fruit are not forgotten. The location was very convenient and the price we paid was a bargain for the value and in comparison to most of the other hotels in the area since we shopped around before making our reservation. I highly recommned this hotel!

Based on reviews about this hotel, we decided to stay here the weekend of October 3rd to attend a wedding in the city. We were just as pleased with the hotel as the recent reviews and high ranking indicate.The Front Desk and Concierge were very pleasant and always willing to assist with questions. We had a great room with a very nice city view. Housekeeping was very detailed and the room was impeccably clean. I thought a very nice touch/detail was a personalized handwritten note from our housekeeper welcoming us. You dont see that too often.We did room service on Friday night and ordered off of the Bob's Steakhouse menu, which is the hotel's restaurant in the lobby. The food was awesome! The filet was so tender and by far the best baked potatoe and candied carrot I have ever had! The delivery was right on time, the food was hot and the server was very friendly. I travel alot for business and I find Room Service to be very poor even in the best hotels. Not here. They did a great job!They <hl> gym at this hotel <hl> is very nice with great cardio and weight machines. Little details like complimentary bottled water and a huge basket of fresh fruit are not forgotten.The location was very convenient and the price we paid was a bargain for the value and in comparison to most of the other hotels in the area since we shopped around before making our reservation. I highly recommned this hotel!


Question: How are the rooms in the front of the hotel?

We booked through a special advertised on travelzoo, due to the price, out stay was spot on. However, for the normal rate which is about twice as much as we paid - I would have reservations on the grand hyatt SF. The room was fine, basic but nice with a comfortable bed. Overall hotel amenities, were less than desirable. For one, there isn't a gift shop on site which means if you're thirsty, forgot stamps or want a snack - you have to leave the premises to find a drugstore, coffeeshop or the like. I travel quite a bit so the fact that I could not buy basics like bottled water without leaving the hotel was a first. Also, this appears to be a SF thing but the valet service costs a pretty penny. We opted not to rent a car because of this and since public transportation is readily available, we were fine. The location is fantastic - right in the midst of union square. In short - a suitable hotel in the perfect location.

Answer: The room was fine

We booked through a special advertised on travelzoo, due to the price, out stay was spot on. However, for the normal rate which is about twice as much as we paid - I would have reservations on the grand hyatt SF. <hl> The room was fine , basic but nice with a comfortable bed. <hl> Overall hotel amenities, were less than desirable. For one, there isn't a gift shop on site which means if you're thirsty, forgot stamps or want a snack - you have to leave the premises to find a drugstore, coffeeshop or the like. I travel quite a bit so the fact that I could not buy basics like bottled water without leaving the hotel was a first. Also, this appears to be a SF thing but the valet service costs a pretty penny. We opted not to rent a car because of this and since public transportation is readily available, we were fine. The location is fantastic - right in the midst of union square. In short - a suitable hotel in the perfect location.

We booked through a special advertised on travelzoo, due to the price, out stay was spot on. However, for the normal rate which is about twice as much as we paid - I would have reservations on the grand hyatt SF. <hl> The room was fine <hl>, basic but nice with a comfortable bed. Overall hotel amenities, were less than desirable. For one, there isn't a gift shop on site which means if you're thirsty, forgot stamps or want a snack - you have to leave the premises to find a drugstore, coffeeshop or the like. I travel quite a bit so the fact that I could not buy basics like bottled water without leaving the hotel was a first. Also, this appears to be a SF thing but the valet service costs a pretty penny. We opted not to rent a car because of this and since public transportation is readily available, we were fine. The location is fantastic - right in the midst of union square. In short - a suitable hotel in the perfect location.

<hl> The room was fine <hl> , basic but nice with a comfortable bed.


Question: How about air conditioner?

Recently stayed here for business meetings. I am glad that most of therenovations are completed, cannot imagine what it was like prior to these occuring. I personally like the new decor, especially the outside firepit area. Spent time each evening meeting with friends fordrinks and socializing in this area. The staff were quite friendly forthe most part, the concierge very helpful with directions and reservations. The Dollar rent a car on site was also convenient. It isonly 1 block to walk to Fisherman's Wharf. During our meetings each day in the various break out rooms, we did experience quite a bit of construction noise, even though they did cut back on this during our meeting hours. You can also hear and feel the F-line trolley's passingby when you are using several of the meeting rooms. The hotel room walls are quite thin, you can definately hear what "goes on" on the room next door, hear the people walking in the room above as well. The air conditioning unit needs to be placed in a recycling yard, it does ruin the look of the room and is quite noisy. Also the toilet area of the bathroom is very tiny for those that are built a bit larger. Overall a pleasant stay, but as with the previous review, would not spend my own funds to be at this location.

Answer: The air conditioning unit needs to be placed in a recycling yard

Recently stayed here for business meetings. I am glad that most of therenovations are completed, cannot imagine what it was like prior to these occuring. I personally like the new decor, especially the outside firepit area. Spent time each evening meeting with friends fordrinks and socializing in this area. The staff were quite friendly forthe most part, the concierge very helpful with directions and reservations. The Dollar rent a car on site was also convenient. It isonly 1 block to walk to Fisherman's Wharf. During our meetings each day in the various break out rooms, we did experience quite a bit of construction noise, even though they did cut back on this during our meeting hours. You can also hear and feel the F-line trolley's passingby when you are using several of the meeting rooms. The hotel room walls are quite thin, you can definately hear what "goes on" on the room next door, hear the people walking in the room above as well. <hl> The air conditioning unit needs to be placed in a recycling yard , it does ruin the look of the room and is quite noisy. <hl> Also the toilet area of the bathroom is very tiny for those that are built a bit larger. Overall a pleasant stay, but as with the previous review, would not spend my own funds to be at this location.

Recently stayed here for business meetings. I am glad that most of therenovations are completed, cannot imagine what it was like prior to these occuring. I personally like the new decor, especially the outside firepit area. Spent time each evening meeting with friends fordrinks and socializing in this area. The staff were quite friendly forthe most part, the concierge very helpful with directions and reservations. The Dollar rent a car on site was also convenient. It isonly 1 block to walk to Fisherman's Wharf. During our meetings each day in the various break out rooms, we did experience quite a bit of construction noise, even though they did cut back on this during our meeting hours. You can also hear and feel the F-line trolley's passingby when you are using several of the meeting rooms. The hotel room walls are quite thin, you can definately hear what "goes on" on the room next door, hear the people walking in the room above as well. <hl> The air conditioning unit needs to be placed in a recycling yard <hl>, it does ruin the look of the room and is quite noisy. Also the toilet area of the bathroom is very tiny for those that are built a bit larger. Overall a pleasant stay, but as with the previous review, would not spend my own funds to be at this location.

<hl> The air conditioning unit needs to be placed in a recycling yard <hl> , it does ruin the look of the room and is quite noisy.


Question: Where do they serve breakfast?

My wife are from the UK and were travelling around the USA.This hotel was just right - in a convenient location for Fisherman's Wharf and local sights, the cable car stops, tours and walks. Nice rooms, reasonable buffet breakfast included, with plent to do nearby.

Answer: reasonable buffet breakfast included, with plent to do nearby

My wife are from the UK and were travelling around the USA.This hotel was just right - in a convenient location for Fisherman's Wharf and local sights, the cable car stops, tours and walks. <hl> Nice rooms, reasonable buffet breakfast included, with plent to do nearby . <hl>

My wife are from the UK and were travelling around the USA.This hotel was just right - in a convenient location for Fisherman's Wharf and local sights, the cable car stops, tours and walks. Nice rooms, <hl> reasonable buffet breakfast included, with plent to do nearby <hl>.

Nice rooms, <hl> reasonable buffet breakfast included, with plent to do nearby <hl> .


Question: Is the location ok?

This is my third stay at The Mosser. I have stayed at a number of Boutique Hotels in The City over the years. I discovered The Mosser a couple of months ago when I was in town for a job interview a couple of blocks away. The location is outstanding for the convention center, SFMOMA, Yerba Buena Gardens, Union Square, and BART. The selection of ammenities is interesting and different everytime I stay. This time it includes a razor, toothpaste, and a couple of green products-- a bar of waste reducing soap with a hole in it and moisurizer in a biodegradable "plastarch" bottle. The rooms are tiny, very clean, and harken back to a bygone era updated with flat screen TV and platform bed. This time my room has a bay window that looks out on the Metreon. I will definitely be back for another Mosser Adventure!

Answer: The location is outstanding for the convention center

This is my third stay at The Mosser. I have stayed at a number of Boutique Hotels in The City over the years. I discovered The Mosser a couple of months ago when I was in town for a job interview a couple of blocks away. <hl> The location is outstanding for the convention center , SFMOMA, Yerba Buena Gardens, Union Square, and BART. <hl> The selection of ammenities is interesting and different everytime I stay. This time it includes a razor, toothpaste, and a couple of green products-- a bar of waste reducing soap with a hole in it and moisurizer in a biodegradable "plastarch" bottle. The rooms are tiny, very clean, and harken back to a bygone era updated with flat screen TV and platform bed. This time my room has a bay window that looks out on the Metreon. I will definitely be back for another Mosser Adventure!

This is my third stay at The Mosser. I have stayed at a number of Boutique Hotels in The City over the years. I discovered The Mosser a couple of months ago when I was in town for a job interview a couple of blocks away. <hl> The location is outstanding for the convention center <hl>, SFMOMA, Yerba Buena Gardens, Union Square, and BART. The selection of ammenities is interesting and different everytime I stay. This time it includes a razor, toothpaste, and a couple of green products-- a bar of waste reducing soap with a hole in it and moisurizer in a biodegradable "plastarch" bottle. The rooms are tiny, very clean, and harken back to a bygone era updated with flat screen TV and platform bed. This time my room has a bay window that looks out on the Metreon. I will definitely be back for another Mosser Adventure!

<hl> The location is outstanding for the convention center <hl> , SFMOMA, Yerba Buena Gardens, Union Square, and BART.


Question: Was the atmosphere of the tourist areas of san fransisco peaceful?

Stayed 4 nights at the beginning of November after 3 nights in Las Vegas. Arrived at hotel and requested non smoking quiet room, we were given a tiny double room at top of building which stunk of smoke, went back to reception and he then moved us to another double room on 3rd floor which was slightly larger, smoke free but not enough room to turn in the bathroom and really dark and old fashioned. Again we went back to reception and asked about Club Rooms which I had read about on web site, he let us have a look at one and we took it. It was a lot better than the others, the room itself was big with a very comfortable bed and overlooked the swimming pool. The bathroom again left a lot to be desired and was very small but we had a small dressing area outside it so overcame that problem.The common areas of the hotel away from reception look pretty worn and tatty. The concierge was the most unhelpful person I know he did not seem to know what was going on anywhere or be able to advise on anything we wanted to know.  The restaurant next door called Daily Grill serves some good food and not too pricey and always busy with good atmosphere. If you want a real American blow out breakfast suggest you go to Mama's by Washington Square. Overall the location is excellent you are right by all the transport and shops but the hotel is very average and not what we expected from an American hotel.

Answer: good atmosphere

Stayed 4 nights at the beginning of November after 3 nights in Las Vegas. Arrived at hotel and requested non smoking quiet room, we were given a tiny double room at top of building which stunk of smoke, went back to reception and he then moved us to another double room on 3rd floor which was slightly larger, smoke free but not enough room to turn in the bathroom and really dark and old fashioned. Again we went back to reception and asked about Club Rooms which I had read about on web site, he let us have a look at one and we took it. It was a lot better than the others, the room itself was big with a very comfortable bed and overlooked the swimming pool. The bathroom again left a lot to be desired and was very small but we had a small dressing area outside it so overcame that problem. The common areas of the hotel away from reception look pretty worn and tatty. The concierge was the most unhelpful person I know he did not seem to know what was going on anywhere or be able to advise on anything we wanted to know. <hl> The restaurant next door called Daily Grill serves some good food and not too pricey and always busy with good atmosphere . <hl> If you want a real American blow out breakfast suggest you go to Mama's by Washington Square. Overall the location is excellent you are right by all the transport and shops but the hotel is very average and not what we expected from an American hotel.

Stayed 4 nights at the beginning of November after 3 nights in Las Vegas. Arrived at hotel and requested non smoking quiet room, we were given a tiny double room at top of building which stunk of smoke, went back to reception and he then moved us to another double room on 3rd floor which was slightly larger, smoke free but not enough room to turn in the bathroom and really dark and old fashioned. Again we went back to reception and asked about Club Rooms which I had read about on web site, he let us have a look at one and we took it. It was a lot better than the others, the room itself was big with a very comfortable bed and overlooked the swimming pool. The bathroom again left a lot to be desired and was very small but we had a small dressing area outside it so overcame that problem.The common areas of the hotel away from reception look pretty worn and tatty. The concierge was the most unhelpful person I know he did not seem to know what was going on anywhere or be able to advise on anything we wanted to know. The restaurant next door called Daily Grill serves some good food and not too pricey and always busy with <hl> good atmosphere <hl>. If you want a real American blow out breakfast suggest you go to Mama's by Washington Square. Overall the location is excellent you are right by all the transport and shops but the hotel is very average and not what we expected from an American hotel.

The restaurant next door called Daily Grill serves some good food and not too pricey and always busy with <hl> good atmosphere <hl> .


Question: Where do they serve those breakfasts?

Stayed 1 night. Got inclusive rate with parking and $25 for meals/drinks at hotel for $116. Thought it was great value. While rooms won't appeal to those who need luxury as they are a bit small and a bit 50ish in style -- (including the old fashioned glass doorknobs and pipe runnning along upper valence). They are well soundproofed, decently decorated and very clean. In addition the Chancellor is doing all the extra service right. Coupon for 2 drinks at 1/2 price in room at bar where quiet jazz played. Unexpectedly good breakfast oft an omelette, toast and juice for 2 for only a bit over $25. (even provided salsa when requested) Location can't be beat. I'd suggest staying here instead of a more expensive place and spend your money on a great dinner out.

Answer: Location can't be beat

Stayed 1 night. Got inclusive rate with parking and $25 for meals/drinks at hotel for $116. Thought it was great value. While rooms won't appeal to those who need luxury as they are a bit small and a bit 50ish in style -- (including the old fashioned glass doorknobs and pipe runnning along upper valence). They are well soundproofed, decently decorated and very clean. In addition the Chancellor is doing all the extra service right. Coupon for 2 drinks at 1/2 price in room at bar where quiet jazz played. Unexpectedly good breakfast oft an omelette, toast and juice for 2 for only a bit over $25. <hl> (even provided salsa when requested) Location can't be beat . <hl> I'd suggest staying here instead of a more expensive place and spend your money on a great dinner out.

Stayed 1 night. Got inclusive rate with parking and $25 for meals/drinks at hotel for $116. Thought it was great value. While rooms won't appeal to those who need luxury as they are a bit small and a bit 50ish in style -- (including the old fashioned glass doorknobs and pipe runnning along upper valence). They are well soundproofed, decently decorated and very clean. In addition the Chancellor is doing all the extra service right. Coupon for 2 drinks at 1/2 price in room at bar where quiet jazz played. Unexpectedly good breakfast oft an omelette, toast and juice for 2 for only a bit over $25. (even provided salsa when requested) <hl> Location can't be beat <hl>. I'd suggest staying here instead of a more expensive place and spend your money on a great dinner out.

(even provided salsa when requested) <hl> Location can't be beat <hl> .


Question: How is the quality of room?

I planned a last minute weekend trip to San Francisco for me, myself and I after getting a great airfare through Virgin America. I then booked a room at this hotel using a special rate available through the Kimpton website. I spent more than I wanted to but thought that since the room available was on the "club" level, I would get some perks. According to the website, every evening, hors d'oeuvres would be available from Postrio, the restaurant located in the lobby and a well-known restaurant at that. The club level also included breakfast. The location is fantastic, 2 blocks from Union Square. The lobby is small but very nice and welcoming. The staff was friendly but not all together helpful especially with information regarding public transportation. As far as my room-- well, I must have gotten the last room available as I checked in very late. I also think I was given a regular room with club "perks." instead of a real club room. The room at first glance was very nice but then you can see real age. My primary problem was the creaking floors. I have never heard this before in any hotel, not even Super 8s. I looked forward to sleeping in on Saturday, 8:30! Well, beginning at 6 am all I heard were people walking above and around me. Every inch of that ugly, dirty carpet needs to be ripped up and every floor board needs to be screwed down. It is unacceptable that this noise pervades the hotel. I also didn't realize I was given a room diagonally across from the housekeeping room. 7 a.m. or so I would hear the maids talking and moving their carts. It was as if there was no door at all between me and the hallway. Needless to say, I got very little sleep any of the 3 nights I stayed at the Prescott. The bathroom also showed its age a lot, dirty grout. The L'Occitane products were excellent, however.Next, as far as club level amenities, there was a bar open at 4:30 pm but the hors d'oeuvres were non-existent. I do not consider a block of cheese, a bunch of grapes and a loaf of bread hors d'oeuvres. The continental breakfast was just fair but did the job. FYI, you can get wine and beer on the regular level rooms in the lobby for no extra charge and you don't need any of those fake hors d'oeuvres. For $50 more per night, the club level rooms are simply not worth it. When I'm in San Francisco, I want a room in a good location and I want to be able to sleep for whatever hours I'm in my room. The rest of the time, I'm not in the hotel. The creaking floors and poor sound insulation are competely unacceptable. I would not at all call this a 4* hotel. I would consider it 3* but no matter what, I will not stay here again if the floors are not fixed and I would not pay more than $100 to $119 for this hotel.

Answer: The room at first glance was very nice but then you can see real age

I planned a last minute weekend trip to San Francisco for me, myself and I after getting a great airfare through Virgin America. I then booked a room at this hotel using a special rate available through the Kimpton website. I spent more than I wanted to but thought that since the room available was on the "club" level, I would get some perks. According to the website, every evening, hors d'oeuvres would be available from Postrio, the restaurant located in the lobby and a well-known restaurant at that. The club level also included breakfast. The location is fantastic, 2 blocks from Union Square. The lobby is small but very nice and welcoming. The staff was friendly but not all together helpful especially with information regarding public transportation. As far as my room-- well, I must have gotten the last room available as I checked in very late. I also think I was given a regular room with club "perks." instead of a real club room. <hl> The room at first glance was very nice but then you can see real age . <hl> My primary problem was the creaking floors. I have never heard this before in any hotel, not even Super 8s. I looked forward to sleeping in on Saturday, 8:30! Well, beginning at 6 am all I heard were people walking above and around me. Every inch of that ugly, dirty carpet needs to be ripped up and every floor board needs to be screwed down. It is unacceptable that this noise pervades the hotel. I also didn't realize I was given a room diagonally across from the housekeeping room. 7 a.m. or so I would hear the maids talking and moving their carts. It was as if there was no door at all between me and the hallway. Needless to say, I got very little sleep any of the 3 nights I stayed at the Prescott. The bathroom also showed its age a lot, dirty grout. The L'Occitane products were excellent, however. Next, as far as club level amenities, there was a bar open at 4:30 pm but the hors d'oeuvres were non-existent. I do not consider a block of cheese, a bunch of grapes and a loaf of bread hors d'oeuvres. The continental breakfast was just fair but did the job. FYI, you can get wine and beer on the regular level rooms in the lobby for no extra charge and you don't need any of those fake hors d'oeuvres. For $50 more per night, the club level rooms are simply not worth it. When I'm in San Francisco, I want a room in a good location and I want to be able to sleep for whatever hours I'm in my room. The rest of the time, I'm not in the hotel. The creaking floors and poor sound insulation are competely unacceptable. I would not at all call this a 4* hotel. I would consider it 3 * but no matter what, I will not stay here again if the floors are not fixed and I would not pay more than $100 to $119 for this hotel.

I planned a last minute weekend trip to San Francisco for me, myself and I after getting a great airfare through Virgin America. I then booked a room at this hotel using a special rate available through the Kimpton website. I spent more than I wanted to but thought that since the room available was on the "club" level, I would get some perks. According to the website, every evening, hors d'oeuvres would be available from Postrio, the restaurant located in the lobby and a well-known restaurant at that. The club level also included breakfast. The location is fantastic, 2 blocks from Union Square. The lobby is small but very nice and welcoming. The staff was friendly but not all together helpful especially with information regarding public transportation. As far as my room-- well, I must have gotten the last room available as I checked in very late. I also think I was given a regular room with club "perks." instead of a real club room. <hl> The room at first glance was very nice but then you can see real age <hl>. My primary problem was the creaking floors. I have never heard this before in any hotel, not even Super 8s. I looked forward to sleeping in on Saturday, 8:30! Well, beginning at 6 am all I heard were people walking above and around me. Every inch of that ugly, dirty carpet needs to be ripped up and every floor board needs to be screwed down. It is unacceptable that this noise pervades the hotel. I also didn't realize I was given a room diagonally across from the housekeeping room. 7 a.m. or so I would hear the maids talking and moving their carts. It was as if there was no door at all between me and the hallway. Needless to say, I got very little sleep any of the 3 nights I stayed at the Prescott. The bathroom also showed its age a lot, dirty grout. The L'Occitane products were excellent, however.Next, as far as club level amenities, there was a bar open at 4:30 pm but the hors d'oeuvres were non-existent. I do not consider a block of cheese, a bunch of grapes and a loaf of bread hors d'oeuvres. The continental breakfast was just fair but did the job. FYI, you can get wine and beer on the regular level rooms in the lobby for no extra charge and you don't need any of those fake hors d'oeuvres. For $50 more per night, the club level rooms are simply not worth it. When I'm in San Francisco, I want a room in a good location and I want to be able to sleep for whatever hours I'm in my room. The rest of the time, I'm not in the hotel. The creaking floors and poor sound insulation are competely unacceptable. I would not at all call this a 4* hotel. I would consider it 3* but no matter what, I will not stay here again if the floors are not fixed and I would not pay more than $100 to $119 for this hotel.

<hl> The room at first glance was very nice but then you can see real age <hl> .


Question: What is the location like?

A perfect location, can get loud outside, but overall would recommend hotel!

Answer: A perfect location

<hl> A perfect location , can get loud outside, but overall would recommend hotel! <hl>

<hl> A perfect location <hl>, can get loud outside, but overall would recommend hotel!

<hl> A perfect location <hl> , can get loud outside, but overall would recommend hotel!


Question: How is it the breakfast?

I had been looking at small, upscale boutique hotels located in a quiet section of San Francisco. I had read some of the previous reviews and decided to try Hotel Drisco. It is worthy of all of the excellent reviews. The staff was more than helpful in every way. As I am a female traveling alone, I am very conscious of safety and security. The area is very safe and I felt secure at all times. The staff greeted me by name and always asked how I was doing. The amenities were also first rate. But the most impressive aspect of the hotel was the personalized service. All requests were met with a smile and without question from making restaurant reservations to small room repairs. One of the faucets in the bathroom was not functioning properly and I informed the front desk. I expected to have a washer replaced, but instead received a completely new faucet set. The breakfast that is provided was quite enough to satisfy my needs and very tasty. The only thing that people should be aware of is the only parking is on the street and is restricted during the day. I had no problem finding a space in the evening though. The Hotel Drisco was a great place and a great alternative to the large, somewhat impersonal hotels and I would stay there again without hesitation.

Answer: The breakfast that is provided was quite enough to satisfy my needs and very tasty

I had been looking at small, upscale boutique hotels located in a quiet section of San Francisco. I had read some of the previous reviews and decided to try Hotel Drisco. It is worthy of all of the excellent reviews. The staff was more than helpful in every way. As I am a female traveling alone, I am very conscious of safety and security. The area is very safe and I felt secure at all times. The staff greeted me by name and always asked how I was doing. The amenities were also first rate. But the most impressive aspect of the hotel was the personalized service. All requests were met with a smile and without question from making restaurant reservations to small room repairs. One of the faucets in the bathroom was not functioning properly and I informed the front desk. I expected to have a washer replaced, but instead received a completely new faucet set. <hl> The breakfast that is provided was quite enough to satisfy my needs and very tasty . <hl> The only thing that people should be aware of is the only parking is on the street and is restricted during the day. I had no problem finding a space in the evening though. The Hotel Drisco was a great place and a great alternative to the large, somewhat impersonal hotels and I would stay there again without hesitation.

I had been looking at small, upscale boutique hotels located in a quiet section of San Francisco. I had read some of the previous reviews and decided to try Hotel Drisco. It is worthy of all of the excellent reviews. The staff was more than helpful in every way. As I am a female traveling alone, I am very conscious of safety and security. The area is very safe and I felt secure at all times. The staff greeted me by name and always asked how I was doing. The amenities were also first rate. But the most impressive aspect of the hotel was the personalized service. All requests were met with a smile and without question from making restaurant reservations to small room repairs. One of the faucets in the bathroom was not functioning properly and I informed the front desk. I expected to have a washer replaced, but instead received a completely new faucet set. <hl> The breakfast that is provided was quite enough to satisfy my needs and very tasty <hl>. The only thing that people should be aware of is the only parking is on the street and is restricted during the day. I had no problem finding a space in the evening though. The Hotel Drisco was a great place and a great alternative to the large, somewhat impersonal hotels and I would stay there again without hesitation.

<hl> The breakfast that is provided was quite enough to satisfy my needs and very tasty <hl> .


Question: How is the breakfast?

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. The breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little "extras". I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their "house man" was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he "couldn't understand how that could happen, it had never happened before". He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

Answer: The breakfast was decent for a hotel complimentery breakfast

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. <hl> The breakfast was decent for a hotel complimentery breakfast . <hl> There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little "extras". I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their "house man" was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he "couldn't understand how that could happen, it had never happened before". He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. <hl> The breakfast was decent for a hotel complimentery breakfast <hl>. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little "extras". I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their "house man" was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he "couldn't understand how that could happen, it had never happened before". He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

<hl> The breakfast was decent for a hotel complimentery breakfast <hl> .


Question: Is the reception staff friendly?

Enjoyed our stay here for 3 nights. Had a lovely room with modern decor and good view of Union Square. Bedding very good quality with pillows for any imaginable ailment. Plenty of storage space. Loved the coffee and the cookies for guests at reception. Excellent. Only complaint would be the breakfast which we had on 2 mornings. Did not enjoy them, but the ladies on the staff were lovely though. Reception staff very friendly and helpful.

Answer: Reception staff very friendly and helpful

Enjoyed our stay here for 3 nights. Had a lovely room with modern decor and good view of Union Square. Bedding very good quality with pillows for any imaginable ailment. Plenty of storage space. Loved the coffee and the cookies for guests at reception. Excellent. Only complaint would be the breakfast which we had on 2 mornings. Did not enjoy them, but the ladies on the staff were lovely though. <hl> Reception staff very friendly and helpful . <hl>

Enjoyed our stay here for 3 nights. Had a lovely room with modern decor and good view of Union Square. Bedding very good quality with pillows for any imaginable ailment. Plenty of storage space. Loved the coffee and the cookies for guests at reception. Excellent. Only complaint would be the breakfast which we had on 2 mornings. Did not enjoy them, but the ladies on the staff were lovely though. <hl> Reception staff very friendly and helpful <hl>.

<hl> Reception staff very friendly and helpful <hl> .


Question: What is location?

We have visited SF on two occasions and on both have stopped at this hotel.The hotel is is a good location (in some respects) as it is very close to Fishermans Wharf, and the accomadations are reasonably good.On the downside we had a few problems. One of them was that common hotel bugbear - people who let their doors slam no matter what the hour. This seemed to have improved by the time we revisited and the hotel had fitted better damping on the doors. Another problem was that as the hotel is only 2 or 3 stories high, you are never very far away from the street. In particular I would not be very comfortable on the ground floor especially as the area that the hotel is in is not the best. Noise is also a problem with one side of the hotel in particular being located adjacent to a bus depot and this was very noisy.The hotel is not particularly cheap and parking is extortionate ($30 a night) so I would never consider stopping there if I had a car.On the whole this hotel is OK and did not detract from our experiences in San Fransisco which we loved.

Answer: Fishermans Wharf, and the accomadations are reasonably good

We have visited SF on two occasions and on both have stopped at this hotel. <hl> The hotel is is a good location (in some respects) as it is very close to Fishermans Wharf, and the accomadations are reasonably good .On <hl> the downside we had a few problems. One of them was that common hotel bugbear - people who let their doors slam no matter what the hour. This seemed to have improved by the time we revisited and the hotel had fitted better damping on the doors. Another problem was that as the hotel is only 2 or 3 stories high, you are never very far away from the street. In particular I would not be very comfortable on the ground floor especially as the area that the hotel is in is not the best. Noise is also a problem with one side of the hotel in particular being located adjacent to a bus depot and this was very noisy. The hotel is not particularly cheap and parking is extortionate ($30 a night) so I would never consider stopping there if I had a car. On the whole this hotel is OK and did not detract from our experiences in San Fransisco which we loved.

We have visited SF on two occasions and on both have stopped at this hotel.The hotel is is a good location (in some respects) as it is very close to <hl> Fishermans Wharf, and the accomadations are reasonably good <hl>.On the downside we had a few problems. One of them was that common hotel bugbear - people who let their doors slam no matter what the hour. This seemed to have improved by the time we revisited and the hotel had fitted better damping on the doors. Another problem was that as the hotel is only 2 or 3 stories high, you are never very far away from the street. In particular I would not be very comfortable on the ground floor especially as the area that the hotel is in is not the best. Noise is also a problem with one side of the hotel in particular being located adjacent to a bus depot and this was very noisy.The hotel is not particularly cheap and parking is extortionate ($30 a night) so I would never consider stopping there if I had a car.On the whole this hotel is OK and did not detract from our experiences in San Fransisco which we loved.

The hotel is is a good location (in some respects) as it is very close to <hl> Fishermans Wharf, and the accomadations are reasonably good <hl> .On


Question: How is the room?

On the final night of our tour of CA, we stayed at the JW in SF. We had asked for a high floor because of other reviews regarding remodeling. As of Nov. 17th - I think only the first 2 floors of rooms were still being remodeled and the manager had told us that the lobby was to begin the following week. The rooms were beautiful and we loved the bathroom. The bathroom had a separate shower and bathtub; the beds were extremely comfortable; flat screen TV; and the room was very spacious. We thought the lobby and bar was nice (2 fireplaces with comfortable chairs around them) -but he had said they were remodeling to make it more contemporary. The staff in this hotel was exceptional delivering anything we needed to our room. The only complaint we had about this hotel was the parking - it was $45 a day. Fortunately for us, we didn't really need our car anymore, so we returned it early instead of paying for the parking. Overall, this was by far the nicest of the 4 Marriott's we stayed at during our trip and was not the most expensive. I would definitely recommend this to anyone going to SF.

Answer: The rooms were beautiful and we loved the bathroom

On the final night of our tour of CA, we stayed at the JW in SF. We had asked for a high floor because of other reviews regarding remodeling. As of Nov. 17th - I think only the first 2 floors of rooms were still being remodeled and the manager had told us that the lobby was to begin the following week. <hl> The rooms were beautiful and we loved the bathroom . <hl> The bathroom had a separate shower and bathtub; the beds were extremely comfortable; flat screen TV; and the room was very spacious. We thought the lobby and bar was nice (2 fireplaces with comfortable chairs around them) -but he had said they were remodeling to make it more contemporary. The staff in this hotel was exceptional delivering anything we needed to our room. The only complaint we had about this hotel was the parking - it was $45 a day. Fortunately for us, we didn't really need our car anymore, so we returned it early instead of paying for the parking. Overall, this was by far the nicest of the 4 Marriott's we stayed at during our trip and was not the most expensive. I would definitely recommend this to anyone going to SF.

On the final night of our tour of CA, we stayed at the JW in SF. We had asked for a high floor because of other reviews regarding remodeling. As of Nov. 17th - I think only the first 2 floors of rooms were still being remodeled and the manager had told us that the lobby was to begin the following week. <hl> The rooms were beautiful and we loved the bathroom <hl>. The bathroom had a separate shower and bathtub; the beds were extremely comfortable; flat screen TV; and the room was very spacious. We thought the lobby and bar was nice (2 fireplaces with comfortable chairs around them) -but he had said they were remodeling to make it more contemporary. The staff in this hotel was exceptional delivering anything we needed to our room. The only complaint we had about this hotel was the parking - it was $45 a day. Fortunately for us, we didn't really need our car anymore, so we returned it early instead of paying for the parking. Overall, this was by far the nicest of the 4 Marriott's we stayed at during our trip and was not the most expensive. I would definitely recommend this to anyone going to SF.

<hl> The rooms were beautiful and we loved the bathroom <hl> .


Question: Are the guys at the reception attentive?

We stayed at Castle Inn for 2 nights during our 3 week road trip. We were not interested in fancy locations and were interested in a place to clean up, sleep and not having to pay for parking (that's why I can't stand Chicago). Along with these requirements we wanted a place with easy access to the wharf and transportation. Castle Inn fit these requirements perfectly. Our room was clean, the owner was very friendly and helpful with directions, suggestions on places to eat and places to avoid. He even gave me his parking space near the elevator. We had requested a room away from the street and received the end room on the top floor which worked well. If you're looking for something that fits the description I have provided, this is the place. We would stay there again. Also, as a side not, if heading North out of the city, access to the Golden gate bridge route is real easy from here.

Answer: the owner was very friendly and helpful

We stayed at Castle Inn for 2 nights during our 3 week road trip. We were not interested in fancy locations and were interested in a place to clean up, sleep and not having to pay for parking (that's why I can't stand Chicago). Along with these requirements we wanted a place with easy access to the wharf and transportation. Castle Inn fit these requirements perfectly. <hl> Our room was clean, the owner was very friendly and helpful with directions, suggestions on places to eat and places to avoid. <hl> He even gave me his parking space near the elevator. We had requested a room away from the street and received the end room on the top floor which worked well. If you're looking for something that fits the description I have provided, this is the place. We would stay there again. Also, as a side not, if heading North out of the city, access to the Golden gate bridge route is real easy from here.

We stayed at Castle Inn for 2 nights during our 3 week road trip. We were not interested in fancy locations and were interested in a place to clean up, sleep and not having to pay for parking (that's why I can't stand Chicago). Along with these requirements we wanted a place with easy access to the wharf and transportation. Castle Inn fit these requirements perfectly. Our room was clean, <hl> the owner was very friendly and helpful <hl> with directions, suggestions on places to eat and places to avoid. He even gave me his parking space near the elevator. We had requested a room away from the street and received the end room on the top floor which worked well. If you're looking for something that fits the description I have provided, this is the place. We would stay there again. Also, as a side not, if heading North out of the city, access to the Golden gate bridge route is real easy from here.


Question: How is the room?

We stayed at this hotel over our honeymoon!! we couldnt ask for better!! The staff were so helpful!! They upgraded us to a wonderful room!! This hotel was in the perfect location!! everything was on our doorstep or a short walk away!! The bed was massive and so comfortable!! We had a view of union square and it was fanastic wakin up in the morning to the fog layin on the top of buildings and at night lit up!! it was beautiful!! would stay at this hotel again!!!

Answer: They upgraded us to a wonderful room

We stayed at this hotel over our honeymoon!! we couldnt ask for better!! <hl> The staff were so helpful!! They upgraded us to a wonderful room !! <hl> This hotel was in the perfect location!! everything was on our doorstep or a short walk away!! The bed was massive and so comfortable!! We had a view of union square and it was fanastic wakin up in the morning to the fog layin on the top of buildings and at night lit up!! it was beautiful!! would stay at this hotel again!!!

We stayed at this hotel over our honeymoon!! we couldnt ask for better!! The staff were so helpful!! <hl> They upgraded us to a wonderful room <hl>!! This hotel was in the perfect location!! everything was on our doorstep or a short walk away!! The bed was massive and so comfortable!! We had a view of union square and it was fanastic wakin up in the morning to the fog layin on the top of buildings and at night lit up!! it was beautiful!! would stay at this hotel again!!!

The staff were so helpful!! <hl> They upgraded us to a wonderful room <hl> !!


Question: How was the breakfast?

I only stayed at the Grand Hyatt for one night on business. I got a $110/night rate on Priceline. I bid in the Union Square East- Embarcadero area for a 4-star hotel.A cab ride from the airport is about $40 dollars. With the high price of valet ($43/day)...I ended up just taking cabs instead of renting a car. I feel like I saved money and it was easier than trying to drive around the city. The cabs are plentiful in front of the hotel. My flight left early in the morning (6AM). I called the front desk about 10 minutes before I was to leave. He wasn't sure if he was going to be able to get a cab in time and had called a secondary car service that was basically the same price. I was impressed that had a back-up plan.I checked in around 1PM and my king bed room wasn't ready. I didn't have to time to wait so I opted for a room with two double beds on the 10th floor. My room faced the front of the hotel. I didn't think the view was very good. The view from the restaurant on the 36th floor faces another direction and it was very nice. Try for something facing that way! The rooms are on the small side, but typical for a city hotel. The room was very clean and I really liked the Portico bath products. There is a small TV in the bathroom, but it was rather old and I never did get it to work. The wireless worked great and is TMobile ($9.99/day). It is nice if you are around another TMobile site before the 24 hours expires because you can still log on with your hotel day pass (I was still able to log on at the airport in the Admirals Club.)I had dinner in the bar area of the restaurant. I must recommend the shrimp cocktail appetizer. It isn't your typical shrimp cocktail, but it was REALLY GOOD. It doesn't look like much, but when you taste it...you will be glad you ordered it. They also have a decent wine list. The view is very nice and worth at least meeting friends up there for a drink. The food was expensive as you would expect in a downtown hotel. I also ordered lunch from room service and it was very prompt. The banana split was very yummy as well. :)The location is really is great if you are a shopper. Every store you can imagine is within a few blocks. I know there were restaurants in the area, but nothing that really interested me enough to walk in the rain. If I had been staying longer I would have wanted to take a cab to the mission district, etc.If you are in the area and you can get a good price, it is certainly a nice hotel and was set up nicely for a business traveler.

Answer: The food was expensive as you would expect in a downtown hotel

I only stayed at the Grand Hyatt for one night on business. I got a $110/night rate on Priceline. I bid in the Union Square East- Embarcadero area for a 4-star hotel. A cab ride from the airport is about $40 dollars. With the high price of valet ($43/day)...I ended up just taking cabs instead of renting a car. I feel like I saved money and it was easier than trying to drive around the city. The cabs are plentiful in front of the hotel. My flight left early in the morning (6AM). I called the front desk about 10 minutes before I was to leave. He wasn't sure if he was going to be able to get a cab in time and had called a secondary car service that was basically the same price. I was impressed that had a back-up plan. I checked in around 1PM and my king bed room wasn't ready. I didn't have to time to wait so I opted for a room with two double beds on the 10th floor. My room faced the front of the hotel. I didn't think the view was very good. The view from the restaurant on the 36th floor faces another direction and it was very nice. Try for something facing that way! The rooms are on the small side, but typical for a city hotel. The room was very clean and I really liked the Portico bath products. There is a small TV in the bathroom, but it was rather old and I never did get it to work. The wireless worked great and is TMobile ($9.99/day). It is nice if you are around another TMobile site before the 24 hours expires because you can still log on with your hotel day pass (I was still able to log on at the airport in the Admirals Club.)I had dinner in the bar area of the restaurant. I must recommend the shrimp cocktail appetizer. It isn't your typical shrimp cocktail, but it was REALLY GOOD. It doesn't look like much, but when you taste it...you will be glad you ordered it. They also have a decent wine list. The view is very nice and worth at least meeting friends up there for a drink. <hl> The food was expensive as you would expect in a downtown hotel . <hl> I also ordered lunch from room service and it was very prompt. The banana split was very yummy as well. :) The location is really is great if you are a shopper. Every store you can imagine is within a few blocks. I know there were restaurants in the area, but nothing that really interested me enough to walk in the rain. If I had been staying longer I would have wanted to take a cab to the mission district, etc. If you are in the area and you can get a good price, it is certainly a nice hotel and was set up nicely for a business traveler.

I only stayed at the Grand Hyatt for one night on business. I got a $110/night rate on Priceline. I bid in the Union Square East- Embarcadero area for a 4-star hotel.A cab ride from the airport is about $40 dollars. With the high price of valet ($43/day)...I ended up just taking cabs instead of renting a car. I feel like I saved money and it was easier than trying to drive around the city. The cabs are plentiful in front of the hotel. My flight left early in the morning (6AM). I called the front desk about 10 minutes before I was to leave. He wasn't sure if he was going to be able to get a cab in time and had called a secondary car service that was basically the same price. I was impressed that had a back-up plan.I checked in around 1PM and my king bed room wasn't ready. I didn't have to time to wait so I opted for a room with two double beds on the 10th floor. My room faced the front of the hotel. I didn't think the view was very good. The view from the restaurant on the 36th floor faces another direction and it was very nice. Try for something facing that way! The rooms are on the small side, but typical for a city hotel. The room was very clean and I really liked the Portico bath products. There is a small TV in the bathroom, but it was rather old and I never did get it to work. The wireless worked great and is TMobile ($9.99/day). It is nice if you are around another TMobile site before the 24 hours expires because you can still log on with your hotel day pass (I was still able to log on at the airport in the Admirals Club.)I had dinner in the bar area of the restaurant. I must recommend the shrimp cocktail appetizer. It isn't your typical shrimp cocktail, but it was REALLY GOOD. It doesn't look like much, but when you taste it...you will be glad you ordered it. They also have a decent wine list. The view is very nice and worth at least meeting friends up there for a drink. <hl> The food was expensive as you would expect in a downtown hotel <hl>. I also ordered lunch from room service and it was very prompt. The banana split was very yummy as well. :)The location is really is great if you are a shopper. Every store you can imagine is within a few blocks. I know there were restaurants in the area, but nothing that really interested me enough to walk in the rain. If I had been staying longer I would have wanted to take a cab to the mission district, etc.If you are in the area and you can get a good price, it is certainly a nice hotel and was set up nicely for a business traveler.

<hl> The food was expensive as you would expect in a downtown hotel <hl> .


Question: Where do I find a hotel with a good location?

What a great Hotel. We stayed here for 6 nights in August 2008 and we were completely blown away. The hotel is in a incredible location on Fisherman's Wharf with an approximate walk of ten minutes to Pier 39. There is so much to do here and everything is easily accessible as the trolley leaves just around the corner from the hotel.The room's were modern and very clean!! Spotless even!! The hotel staff were the best that I have ever encountered, they were so friendly and always willing to help us no matter what!Breakfast was included as part of our package and changed everyone morning but it was so yummy! Internet access was free the hotel even provided 2 computers for their guests to use in the lobby.The only thing that we were upset about was that our room did not have a fridge, we quickly got over that as we hardly spent any time in there.I highly recommend this hotel to everyone that is visiting San Francisco.

Answer: on Fisherman's Wharf

What a great Hotel. We stayed here for 6 nights in August 2008 and we were completely blown away. <hl> The hotel is in a incredible location on Fisherman's Wharf with an approximate walk of ten minutes to Pier 39. <hl> There is so much to do here and everything is easily accessible as the trolley leaves just around the corner from the hotel. The room's were modern and very clean!! Spotless even!! The hotel staff were the best that I have ever encountered, they were so friendly and always willing to help us no matter what!Breakfast was included as part of our package and changed everyone morning but it was so yummy! Internet access was free the hotel even provided 2 computers for their guests to use in the lobby. The only thing that we were upset about was that our room did not have a fridge, we quickly got over that as we hardly spent any time in there. I highly recommend this hotel to everyone that is visiting San Francisco.

What a great Hotel. We stayed here for 6 nights in August 2008 and we were completely blown away. The hotel is in a incredible location <hl> on Fisherman's Wharf <hl> with an approximate walk of ten minutes to Pier 39. There is so much to do here and everything is easily accessible as the trolley leaves just around the corner from the hotel.The room's were modern and very clean!! Spotless even!! The hotel staff were the best that I have ever encountered, they were so friendly and always willing to help us no matter what!Breakfast was included as part of our package and changed everyone morning but it was so yummy! Internet access was free the hotel even provided 2 computers for their guests to use in the lobby.The only thing that we were upset about was that our room did not have a fridge, we quickly got over that as we hardly spent any time in there.I highly recommend this hotel to everyone that is visiting San Francisco.


Question: Why does it make so much noise in this room?

This hotel completely ruined what was a lovely trip up until then. Our agent picked us this hotel and advised that it was a great place. It was a older hotel on the edge of the bad part of town "Tenderloin". Our first impression of this was the lovely girl at the desk telling us not to go around the side of the hotel but always walk out the front towards the street. We walked into our room and were surprised by ear plugs. Not a good thing. The room was not airconditioned and really stuffy. We tried to open a window to get fresh air but the noise was absolutely terrible. We were there for three nights and we needed sleep before coming home to NZ. We got none, either with the window open or closed. The homeless people made rackets all night, yelling and yahooing. You didn't feel safe walking around the streets. They were everywhere and were of a concern. The sirens went all night and other noises of people screaming banging etc. As well as that the room noises of a hole in the bathroom wall with a pipe that continually ran water most of the night which you couldn't close out. There was also plenty of noise in the daytime from construction outside our room.There were supposed to be movies showing at 7.30 and 9 p.m. each night. We ventured down to enjoy a movie to find nothing working. A big disappointment.The bed was okay but the bathroom was terrible. The sink was all cracked and looked like it was on its last legs. There was no towel rails to hang up your towels or anywhere to put your toiletries bag. The breakfast was nothing. If you arrived at the table after 9.30 a.m. you could expect nothing as they didn't refill the bagel or muffin container. The bagels were like they had been lying around for at least two days. The muffins (if you got one) were okay. Drink was only water or milk, tea or coffee. There was a drink machine there but was broken for the whole three days and no mention of trying to fix it. They did have a secure lockup room for baggage left before catching your flight home and we were able to use their security safe deposit. The hotel was close to the cable car and that was a bonus.We certainly would not recommend this hotel.

Answer: This hotel completely ruined

<hl> This hotel completely ruined what was a lovely trip up until then. <hl> Our agent picked us this hotel and advised that it was a great place. It was a older hotel on the edge of the bad part of town "Tenderloin". Our first impression of this was the lovely girl at the desk telling us not to go around the side of the hotel but always walk out the front towards the street. We walked into our room and were surprised by ear plugs. Not a good thing. The room was not airconditioned and really stuffy. We tried to open a window to get fresh air but the noise was absolutely terrible. We were there for three nights and we needed sleep before coming home to NZ. We got none, either with the window open or closed. The homeless people made rackets all night, yelling and yahooing. You didn't feel safe walking around the streets. They were everywhere and were of a concern. The sirens went all night and other noises of people screaming banging etc. As well as that the room noises of a hole in the bathroom wall with a pipe that continually ran water most of the night which you couldn't close out. There was also plenty of noise in the daytime from construction outside our room. There were supposed to be movies showing at 7.30 and 9 p.m. each night. We ventured down to enjoy a movie to find nothing working. A big disappointment. The bed was okay but the bathroom was terrible. The sink was all cracked and looked like it was on its last legs. There was no towel rails to hang up your towels or anywhere to put your toiletries bag. The breakfast was nothing. If you arrived at the table after 9.30 a.m. you could expect nothing as they didn't refill the bagel or muffin container. The bagels were like they had been lying around for at least two days. The muffins (if you got one) were okay. Drink was only water or milk, tea or coffee. There was a drink machine there but was broken for the whole three days and no mention of trying to fix it. They did have a secure lockup room for baggage left before catching your flight home and we were able to use their security safe deposit. The hotel was close to the cable car and that was a bonus. We certainly would not recommend this hotel.

<hl> This hotel completely ruined <hl> what was a lovely trip up until then. Our agent picked us this hotel and advised that it was a great place. It was a older hotel on the edge of the bad part of town "Tenderloin". Our first impression of this was the lovely girl at the desk telling us not to go around the side of the hotel but always walk out the front towards the street. We walked into our room and were surprised by ear plugs. Not a good thing. The room was not airconditioned and really stuffy. We tried to open a window to get fresh air but the noise was absolutely terrible. We were there for three nights and we needed sleep before coming home to NZ. We got none, either with the window open or closed. The homeless people made rackets all night, yelling and yahooing. You didn't feel safe walking around the streets. They were everywhere and were of a concern. The sirens went all night and other noises of people screaming banging etc. As well as that the room noises of a hole in the bathroom wall with a pipe that continually ran water most of the night which you couldn't close out. There was also plenty of noise in the daytime from construction outside our room.There were supposed to be movies showing at 7.30 and 9 p.m. each night. We ventured down to enjoy a movie to find nothing working. A big disappointment.The bed was okay but the bathroom was terrible. The sink was all cracked and looked like it was on its last legs. There was no towel rails to hang up your towels or anywhere to put your toiletries bag. The breakfast was nothing. If you arrived at the table after 9.30 a.m. you could expect nothing as they didn't refill the bagel or muffin container. The bagels were like they had been lying around for at least two days. The muffins (if you got one) were okay. Drink was only water or milk, tea or coffee. There was a drink machine there but was broken for the whole three days and no mention of trying to fix it. They did have a secure lockup room for baggage left before catching your flight home and we were able to use their security safe deposit. The hotel was close to the cable car and that was a bonus.We certainly would not recommend this hotel.


Question: How is the price?

Great location. Very close to Union Square. Very easy BART access. Next to the cable car stop! Excellent condition/maintenance of the hotel. Clean lovely room. Very nice ambiance. Good value for the price.

Answer: Good value for the price

Good value for the price .

Great location. Very close to Union Square. Very easy BART access. Next to the cable car stop! Excellent condition/maintenance of the hotel. Clean lovely room. Very nice ambiance. <hl> Good value for the price . <hl>

Great location. Very close to Union Square. Very easy BART access. Next to the cable car stop! Excellent condition/maintenance of the hotel. Clean lovely room. Very nice ambiance. <hl> Good value for the price <hl>.


Question: How was the breakfast?

The Drisco and their staff never disappoint us. This is the only hotel we stay in when we visit our old home town. After having to cancel two previous stays due to illness we were so excited to return to our "home away from home". The staff was so amazing. Marti greeted us as if we were family. We really appreciate everything she did to make our stay even more special than we could have expected. The entire staff and the general manager went the distance for us. The breakfast is perfect as is the afternoon wine and cheese. What a wonderful and elegant touch. We will return as soon as we can.

Answer: The breakfast is perfect

The Drisco and their staff never disappoint us. This is the only hotel we stay in when we visit our old home town. After having to cancel two previous stays due to illness we were so excited to return to our "home away from home". The staff was so amazing. Marti greeted us as if we were family. We really appreciate everything she did to make our stay even more special than we could have expected. The entire staff and the general manager went the distance for us. <hl> The breakfast is perfect as is the afternoon wine and cheese. <hl> What a wonderful and elegant touch. We will return as soon as we can.

The Drisco and their staff never disappoint us. This is the only hotel we stay in when we visit our old home town. After having to cancel two previous stays due to illness we were so excited to return to our "home away from home". The staff was so amazing. Marti greeted us as if we were family. We really appreciate everything she did to make our stay even more special than we could have expected. The entire staff and the general manager went the distance for us. <hl> The breakfast is perfect <hl> as is the afternoon wine and cheese. What a wonderful and elegant touch. We will return as soon as we can.


Question: How is the breakfast?

Husband and I stayed 3 nights. Lovely comfortable room, tiny bathroom, courtyard view and rare thing you can actually open the windows of your room. The lifts are very slow. Check in staff were OK. Concierge I thought was very short and snappy with us when we ordered our shuttle to the airport and very monosyllabic. Not at all the kind of person I expected to be a concierge. Breakfast was fine. Nothing special, industrial type orange juice, the usual breads, fruits etc. Coffee fine by american standards. However the service was very poor especially on the sunday morning when the restaurant was packed. It continued to be poor on the Monday and Tuesday when the restaurant was much quieter. The gym was small and very clean. The biggest downside is the fact that you can actually hear people in the room next to you sneeze as well as all the noises in the bathroom (flushing toilet and having shower!). On the plus side, very convenient for fisherman's wharf area (obviously!), not far from trolley cars and public transport.

Answer: Breakfast was fine

Breakfast was fine .

Husband and I stayed 3 nights. Lovely comfortable room, tiny bathroom, courtyard view and rare thing you can actually open the windows of your room. The lifts are very slow. Check in staff were OK. Concierge I thought was very short and snappy with us when we ordered our shuttle to the airport and very monosyllabic. Not at all the kind of person I expected to be a concierge. <hl> Breakfast was fine . <hl> Nothing special, industrial type orange juice, the usual breads, fruits etc. Coffee fine by american standards. However the service was very poor especially on the sunday morning when the restaurant was packed. It continued to be poor on the Monday and Tuesday when the restaurant was much quieter. The gym was small and very clean. The biggest downside is the fact that you can actually hear people in the room next to you sneeze as well as all the noises in the bathroom (flushing toilet and having shower!). On the plus side, very convenient for fisherman's wharf area (obviously!), not far from trolley cars and public transport.

Husband and I stayed 3 nights. Lovely comfortable room, tiny bathroom, courtyard view and rare thing you can actually open the windows of your room. The lifts are very slow. Check in staff were OK. Concierge I thought was very short and snappy with us when we ordered our shuttle to the airport and very monosyllabic. Not at all the kind of person I expected to be a concierge. <hl> Breakfast was fine <hl>. Nothing special, industrial type orange juice, the usual breads, fruits etc. Coffee fine by american standards. However the service was very poor especially on the sunday morning when the restaurant was packed. It continued to be poor on the Monday and Tuesday when the restaurant was much quieter. The gym was small and very clean. The biggest downside is the fact that you can actually hear people in the room next to you sneeze as well as all the noises in the bathroom (flushing toilet and having shower!). On the plus side, very convenient for fisherman's wharf area (obviously!), not far from trolley cars and public transport.