Question: What do you think about room?

Wow, where do I start?We arrived to the Hilton Financial District and were immediately cringing at the "industrial" look and bland exterior of the Hilton. so much for first impressions!We walked into a pleasant lobby with few bells and whistles but a VERY effecient staff. I work for a 4 star resort in Carmel, CA and I know when a hotel staff hates their job. This staff seemed very happy and professional.so far, nothing great. Then we hit the room! What a GEM! The rooms were obviously recently remodeled and were very nice. But the physical characteristics of the room was not the star...that belonged to the view!A beautiful, stunning view was waiting for us when we opened the blinds.Picture this. A view of Chinatown to your extreme left. Alcatraz to your middle left. Coit Tower in the middle. The San Francisco Bay to your right and Treasure Island to your extreme right. By far, the greatest view I've ever had in my numerous trips to SF. I have thought about that view at least ten times a day since leaving. You must ask for a higher floor when staying. It's essential!From that point on, our trip and our hotel stay were a dream. The amazing king bed with a featherbed mattress was to die for! These beds rival the Ritz Carlton in Half Moon Bay and Quail Lodge in Carmel (routinely known as the best beds in the area)! Room service was fast and effecient, plus the food quality was above average. All requests to the front desk were fulfilled promptly and swiftly. Now, you may be wondering why I would give the hotel 4 stars after an obvious 5 star review. Well, like all hotels in SF, the Hilton institutes a ridiculously overpriced parking fee. This time, it was $44 nightly and then there is a $6 parking tax on top of that! That's right folks, $100 for the "privilege" of parking. Luckily, I got a great deal on the room rate to compensate for this. But until SF hotels change their ways and institute REASONABLE parking charges, I will not give any hotel 5 stars in SF. Upon check-out we did have a minor issue. We were never given a ticket when we handed the car to Valet. We figured it would be sorted by room number. So after we checked out, we were asked for our ticket. When I explained we didn't have one, the valet service was quite rude and said, "Oh YOU WERE GIVEN A TICKET!", like I would lie about it LOL. Luckily for this guy, I had already had a wonderful trip and felt it wasn't necessary to engage in a ummm pee pee contest with him (no swearing in reviews). Plus I overheard he had 308 checkouts that day so, all is forgiven!So all in all, stay here! There are too many bad decisions you can make when booking a hotel in SF, go with a sure thing. Plus, it's well below the other hotels in the area in terms of price. What more do you need?Thank you for reading my long winded review.

Answer: The rooms were obviously recently remodeled and were very nice

Wow, where do I start?We arrived to the Hilton Financial District and were immediately cringing at the "industrial" look and bland exterior of the Hilton. so much for first impressions!We walked into a pleasant lobby with few bells and whistles but a VERY effecient staff. I work for a 4 star resort in Carmel, CA and I know when a hotel staff hates their job. This staff seemed very happy and professional.so far, nothing great. Then we hit the room! <hl> What a GEM! The rooms were obviously recently remodeled and were very nice . <hl> But the physical characteristics of the room was not the star...that belonged to the view!A beautiful, stunning view was waiting for us when we opened the blinds. Picture this. A view of Chinatown to your extreme left. Alcatraz to your middle left. Coit Tower in the middle. The San Francisco Bay to your right and Treasure Island to your extreme right. By far, the greatest view I've ever had in my numerous trips to SF. I have thought about that view at least ten times a day since leaving. You must ask for a higher floor when staying. It's essential!From that point on, our trip and our hotel stay were a dream. The amazing king bed with a featherbed mattress was to die for! These beds rival the Ritz Carlton in Half Moon Bay and Quail Lodge in Carmel (routinely known as the best beds in the area)! Room service was fast and effecient, plus the food quality was above average. All requests to the front desk were fulfilled promptly and swiftly. Now, you may be wondering why I would give the hotel 4 stars after an obvious 5 star review. Well, like all hotels in SF, the Hilton institutes a ridiculously overpriced parking fee. This time, it was $44 nightly and then there is a $6 parking tax on top of that! That's right folks, $100 for the "privilege" of parking. Luckily, I got a great deal on the room rate to compensate for this. But until SF hotels change their ways and institute REASONABLE parking charges, I will not give any hotel 5 stars in SF. Upon check-out we did have a minor issue. We were never given a ticket when we handed the car to Valet. We figured it would be sorted by room number. So after we checked out, we were asked for our ticket. When I explained we didn't have one, the valet service was quite rude and said, "Oh YOU WERE GIVEN A TICKET!", like I would lie about it LOL. Luckily for this guy, I had already had a wonderful trip and felt it wasn't necessary to engage in a ummm pee pee contest with him (no swearing in reviews). Plus I overheard he had 308 checkouts that day so, all is forgiven!So all in all, stay here! There are too many bad decisions you can make when booking a hotel in SF, go with a sure thing. Plus, it's well below the other hotels in the area in terms of price. What more do you need?Thank you for reading my long winded review.

Wow, where do I start?We arrived to the Hilton Financial District and were immediately cringing at the "industrial" look and bland exterior of the Hilton. so much for first impressions!We walked into a pleasant lobby with few bells and whistles but a VERY effecient staff. I work for a 4 star resort in Carmel, CA and I know when a hotel staff hates their job. This staff seemed very happy and professional.so far, nothing great. Then we hit the room! What a GEM! <hl> The rooms were obviously recently remodeled and were very nice <hl>. But the physical characteristics of the room was not the star...that belonged to the view!A beautiful, stunning view was waiting for us when we opened the blinds.Picture this. A view of Chinatown to your extreme left. Alcatraz to your middle left. Coit Tower in the middle. The San Francisco Bay to your right and Treasure Island to your extreme right. By far, the greatest view I've ever had in my numerous trips to SF. I have thought about that view at least ten times a day since leaving. You must ask for a higher floor when staying. It's essential!From that point on, our trip and our hotel stay were a dream. The amazing king bed with a featherbed mattress was to die for! These beds rival the Ritz Carlton in Half Moon Bay and Quail Lodge in Carmel (routinely known as the best beds in the area)! Room service was fast and effecient, plus the food quality was above average. All requests to the front desk were fulfilled promptly and swiftly. Now, you may be wondering why I would give the hotel 4 stars after an obvious 5 star review. Well, like all hotels in SF, the Hilton institutes a ridiculously overpriced parking fee. This time, it was $44 nightly and then there is a $6 parking tax on top of that! That's right folks, $100 for the "privilege" of parking. Luckily, I got a great deal on the room rate to compensate for this. But until SF hotels change their ways and institute REASONABLE parking charges, I will not give any hotel 5 stars in SF. Upon check-out we did have a minor issue. We were never given a ticket when we handed the car to Valet. We figured it would be sorted by room number. So after we checked out, we were asked for our ticket. When I explained we didn't have one, the valet service was quite rude and said, "Oh YOU WERE GIVEN A TICKET!", like I would lie about it LOL. Luckily for this guy, I had already had a wonderful trip and felt it wasn't necessary to engage in a ummm pee pee contest with him (no swearing in reviews). Plus I overheard he had 308 checkouts that day so, all is forgiven!So all in all, stay here! There are too many bad decisions you can make when booking a hotel in SF, go with a sure thing. Plus, it's well below the other hotels in the area in terms of price. What more do you need?Thank you for reading my long winded review.

What a GEM! <hl> The rooms were obviously recently remodeled and were very nice <hl> .


Question: What is your favorite breakfast?

We (me, my hubby, and 5yo) stayed at the Grosvernor Suites for 9 days (7 of the days we were there with my parents). We all stayed in a corner, one bedroom suite (separate room with 2 queen beds and living room with a sleeper couch). You can tell that the building is older, so there is wear and tear (e.g., a small rip in the couch cushion and trim along bedroom floor coming off the wall). However, the structure itself is very sturdy. I believe that the place was originally a condo (there are currently some residents who still reside there), so the walls are thick and we never heard our neighbors (although I could hear from the hallway that they had a young and loud child). Given the bedroom, the dining area and the living room, we had plenty of space for the 5 of us. The rooms also have a small kitchen with full size refrigerator, small stove, sink, toaster, and other necessary kitchenware. We were in a corner suite in the 13th floor and our views were fabulous (we had windows on both sides). It was great to see the fog rolling in and out of the city. Overall, the service was pretty good. Front desk staff was extremely polite and helpful, on the phone and in person. They were very helpful regarding sites and places to visit, making sure we had extra towels/pillows, and allowed us to check out late (2pm rather than noon). They were very accommodating: I had a phone meeting at a time when everyone else in my party was napping so they opened the breakfast room for me to use. Housekeeping staff was o.k.; I definitely didn't get the same friendly vibe and they were not as responsive.The location was great. Very safe (Nob Hill is considered one of the high ends of town). One block from both the Powell and California cable lines, about 3 blocks from Chinatown, and two blocks from the Grace Cathedral and a great little park. The park has a playground and is the place where local Nob Hill residents take their dogs to play. We took our 5yo to this park a lot to burn off energy and watch the antics of the dogs playing with each other. As other reviewers have noted, it is on Nob 'Hill', so you get a great view, but even if you take the trolley, you will have at least one block of an uphill hike. Given how much we ate during the vacation, this wasn't a bad thing for us. Speaking of places to eat, other than Chinatown, we didn't find too many places really close by (although you can easy access them by cable car). The exception is the Nob Hill Cafe which is about 3-4 blocks and has great Italian food. The hotel offers a continental breakfast, with juices, cereals, bagels, and fresh pastries every morning. The pastry person will load up your tray with goodies for you to take back to you room if you don't want to sit in the breakfast room. There is also a laundry room in the basement with 5-6 washers and dryers. There is a gated parking area behind the hotel isolated from the street. It wasn't cheap to park, but you can enter and leave as much as you want. In addition to a computer terminal in the very small info room by the front desk, there is free wireless in the rooms. Compared to other places that we have stayed at in SF and given all the amenities, we got a pretty good deal. I did make reservations way in advance and I did it directly from their website (they offered an online rebate for multiple nights so we saved $20-25/per night). For reservations not made in advance, I heard a front desk person telling another potential customer to check the online travel websites for just-in-time deals that would be better than booking with the hotel directly. What I liked most about the hotel is how attentive they were to our needs as a family (given the location, kitchen/refrigerator, breakfast, and laundry). It was a very comfortable and convenient place to stay. The thing that they could improve on is fixing up and updating the interior a bit, but for us, this wasn't a big deal at all.

Answer: continental breakfast

We (me, my hubby, and 5yo) stayed at the Grosvernor Suites for 9 days (7 of the days we were there with my parents). We all stayed in a corner, one bedroom suite (separate room with 2 queen beds and living room with a sleeper couch). You can tell that the building is older, so there is wear and tear (e.g., a small rip in the couch cushion and trim along bedroom floor coming off the wall). However, the structure itself is very sturdy. I believe that the place was originally a condo (there are currently some residents who still reside there), so the walls are thick and we never heard our neighbors (although I could hear from the hallway that they had a young and loud child). Given the bedroom, the dining area and the living room, we had plenty of space for the 5 of us. The rooms also have a small kitchen with full size refrigerator, small stove, sink, toaster, and other necessary kitchenware. We were in a corner suite in the 13th floor and our views were fabulous (we had windows on both sides). It was great to see the fog rolling in and out of the city. Overall, the service was pretty good. Front desk staff was extremely polite and helpful, on the phone and in person. They were very helpful regarding sites and places to visit, making sure we had extra towels/pillows, and allowed us to check out late (2pm rather than noon). They were very accommodating: I had a phone meeting at a time when everyone else in my party was napping so they opened the breakfast room for me to use. Housekeeping staff was o.k.; I definitely didn't get the same friendly vibe and they were not as responsive. The location was great. Very safe (Nob Hill is considered one of the high ends of town). One block from both the Powell and California cable lines, about 3 blocks from Chinatown, and two blocks from the Grace Cathedral and a great little park. The park has a playground and is the place where local Nob Hill residents take their dogs to play. We took our 5yo to this park a lot to burn off energy and watch the antics of the dogs playing with each other. As other reviewers have noted, it is on Nob 'Hill', so you get a great view, but even if you take the trolley, you will have at least one block of an uphill hike. Given how much we ate during the vacation, this wasn't a bad thing for us. Speaking of places to eat, other than Chinatown, we didn't find too many places really close by (although you can easy access them by cable car). The exception is the Nob Hill Cafe which is about 3-4 blocks and has great Italian food. <hl> The hotel offers a continental breakfast , with juices, cereals, bagels, and fresh pastries every morning. <hl> The pastry person will load up your tray with goodies for you to take back to you room if you don't want to sit in the breakfast room. There is also a laundry room in the basement with 5-6 washers and dryers. There is a gated parking area behind the hotel isolated from the street. It wasn't cheap to park, but you can enter and leave as much as you want. In addition to a computer terminal in the very small info room by the front desk, there is free wireless in the rooms. Compared to other places that we have stayed at in SF and given all the amenities, we got a pretty good deal. I did make reservations way in advance and I did it directly from their website (they offered an online rebate for multiple nights so we saved $20-25/per night). For reservations not made in advance, I heard a front desk person telling another potential customer to check the online travel websites for just-in-time deals that would be better than booking with the hotel directly. What I liked most about the hotel is how attentive they were to our needs as a family (given the location, kitchen/refrigerator, breakfast, and laundry). It was a very comfortable and convenient place to stay. The thing that they could improve on is fixing up and updating the interior a bit, but for us, this wasn't a big deal at all.

We (me, my hubby, and 5yo) stayed at the Grosvernor Suites for 9 days (7 of the days we were there with my parents). We all stayed in a corner, one bedroom suite (separate room with 2 queen beds and living room with a sleeper couch). You can tell that the building is older, so there is wear and tear (e.g., a small rip in the couch cushion and trim along bedroom floor coming off the wall). However, the structure itself is very sturdy. I believe that the place was originally a condo (there are currently some residents who still reside there), so the walls are thick and we never heard our neighbors (although I could hear from the hallway that they had a young and loud child). Given the bedroom, the dining area and the living room, we had plenty of space for the 5 of us. The rooms also have a small kitchen with full size refrigerator, small stove, sink, toaster, and other necessary kitchenware. We were in a corner suite in the 13th floor and our views were fabulous (we had windows on both sides). It was great to see the fog rolling in and out of the city. Overall, the service was pretty good. Front desk staff was extremely polite and helpful, on the phone and in person. They were very helpful regarding sites and places to visit, making sure we had extra towels/pillows, and allowed us to check out late (2pm rather than noon). They were very accommodating: I had a phone meeting at a time when everyone else in my party was napping so they opened the breakfast room for me to use. Housekeeping staff was o.k.; I definitely didn't get the same friendly vibe and they were not as responsive.The location was great. Very safe (Nob Hill is considered one of the high ends of town). One block from both the Powell and California cable lines, about 3 blocks from Chinatown, and two blocks from the Grace Cathedral and a great little park. The park has a playground and is the place where local Nob Hill residents take their dogs to play. We took our 5yo to this park a lot to burn off energy and watch the antics of the dogs playing with each other. As other reviewers have noted, it is on Nob 'Hill', so you get a great view, but even if you take the trolley, you will have at least one block of an uphill hike. Given how much we ate during the vacation, this wasn't a bad thing for us. Speaking of places to eat, other than Chinatown, we didn't find too many places really close by (although you can easy access them by cable car). The exception is the Nob Hill Cafe which is about 3-4 blocks and has great Italian food. The hotel offers a <hl> continental breakfast <hl>, with juices, cereals, bagels, and fresh pastries every morning. The pastry person will load up your tray with goodies for you to take back to you room if you don't want to sit in the breakfast room. There is also a laundry room in the basement with 5-6 washers and dryers. There is a gated parking area behind the hotel isolated from the street. It wasn't cheap to park, but you can enter and leave as much as you want. In addition to a computer terminal in the very small info room by the front desk, there is free wireless in the rooms. Compared to other places that we have stayed at in SF and given all the amenities, we got a pretty good deal. I did make reservations way in advance and I did it directly from their website (they offered an online rebate for multiple nights so we saved $20-25/per night). For reservations not made in advance, I heard a front desk person telling another potential customer to check the online travel websites for just-in-time deals that would be better than booking with the hotel directly. What I liked most about the hotel is how attentive they were to our needs as a family (given the location, kitchen/refrigerator, breakfast, and laundry). It was a very comfortable and convenient place to stay. The thing that they could improve on is fixing up and updating the interior a bit, but for us, this wasn't a big deal at all.

The hotel offers a <hl> continental breakfast <hl> , with juices, cereals, bagels, and fresh pastries every morning.


Question: How is the restaurant?

My 81 year old Mom visted. We are seasoned travelers. We loved The Mark Hopkins. Sort of older style hotel... but very classy, comfortable, clean etc. Rooms are great, beds are great. Staff is short handed when check check out is crowded, but they are very attentive. The best prices believe it or not are on their own website. Same price we got on Priceline. The $169 rooms are almost the same as the $189 rooms. The $169 room have a lower floor view. Both are great.If you go to The Top of The Mark Rest.... do it for drinks and the view. The food is very expensive. Breakfast while ok was too much money. Take the cable car down to Union Square or walk and go to smeoplace like Sears or The Diner.dcr, Middletown, Ca

Answer: The food is very expensive. Breakfast while ok

My 81 year old Mom visted. We are seasoned travelers. We loved The Mark Hopkins. Sort of older style hotel... but very classy, comfortable, clean etc. Rooms are great, beds are great. Staff is short handed when check check out is crowded, but they are very attentive. The best prices believe it or not are on their own website. Same price we got on Priceline. The $169 rooms are almost the same as the $189 rooms. The $169 room have a lower floor view. Both are great. If you go to The Top of The Mark Rest.... do it for drinks and the view. <hl> The food is very expensive. Breakfast while ok was too much money. <hl> Take the cable car down to Union Square or walk and go to smeoplace like Sears or The Diner.dcr, Middletown, Ca

My 81 year old Mom visted. We are seasoned travelers. We loved The Mark Hopkins. Sort of older style hotel... but very classy, comfortable, clean etc. Rooms are great, beds are great. Staff is short handed when check check out is crowded, but they are very attentive. The best prices believe it or not are on their own website. Same price we got on Priceline. The $169 rooms are almost the same as the $189 rooms. The $169 room have a lower floor view. Both are great.If you go to The Top of The Mark Rest.... do it for drinks and the view. <hl> The food is very expensive. Breakfast while ok <hl> was too much money. Take the cable car down to Union Square or walk and go to smeoplace like Sears or The Diner.dcr, Middletown, Ca


Question: How is thel location?

I chose to stay at this hotel because of all the excellent reviews I read at tripadvisor. I am not sure whether all the excellent reviews are *real*, however what I can say is that - this inn is average and - the inn has met my expectation. * STAFF - excellent - friendly staff* LOCATION - average - Definitely NOT walking distance to the wharf or Chinatown. You won't want to walk it, even the 2.5 blocks to the cable car are long and steep. I drove around the city, so it was not a probably for me.* SAFETY - average - the area seems relatively safe. However, I am a bit uncomfortable with the fact that anyone can take the elevator or stairs up/down without passing through the office or front entrance. And the main office closes at 11pm. * AMENTITIES - average - towels are clean, but feel a bit used. The frig, microwave are pluses!!!* HOUSEKEEPING - excellent - room is very clean.* PRICE - excellent ($85 weekday, $95 weekend)* PARKING - excellent - it's free. It's a bit tight getting in and out, but hey, it's free!* BREAKFAST - OK - nothing to rave about, they serve packaged pastries and granola bars! The only good thing I got was a banana.

Answer: LOCATION - average

I chose to stay at this hotel because of all the excellent reviews I read at tripadvisor. I am not sure whether all the excellent reviews are *real*, however what I can say is that - this inn is average and - the inn has met my expectation. <hl> * STAFF - excellent - friendly staff* LOCATION - average - Definitely NOT walking distance to the wharf or Chinatown. <hl> You won't want to walk it, even the 2.5 blocks to the cable car are long and steep. I drove around the city, so it was not a probably for me. * SAFETY - average - the area seems relatively safe. However, I am a bit uncomfortable with the fact that anyone can take the elevator or stairs up/down without passing through the office or front entrance. And the main office closes at 11pm. * AMENTITIES - average - towels are clean, but feel a bit used. The frig, microwave are pluses!!! * HOUSEKEEPING - excellent - room is very clean. * PRICE - excellent ($85 weekday, $95 weekend) * PARKING - excellent - it's free. It's a bit tight getting in and out, but hey, it's free! * BREAKFAST - OK - nothing to rave about, they serve packaged pastries and granola bars! The only good thing I got was a banana.

I chose to stay at this hotel because of all the excellent reviews I read at tripadvisor. I am not sure whether all the excellent reviews are *real*, however what I can say is that - this inn is average and - the inn has met my expectation. * STAFF - excellent - friendly staff* <hl> LOCATION - average <hl> - Definitely NOT walking distance to the wharf or Chinatown. You won't want to walk it, even the 2.5 blocks to the cable car are long and steep. I drove around the city, so it was not a probably for me.* SAFETY - average - the area seems relatively safe. However, I am a bit uncomfortable with the fact that anyone can take the elevator or stairs up/down without passing through the office or front entrance. And the main office closes at 11pm. * AMENTITIES - average - towels are clean, but feel a bit used. The frig, microwave are pluses!!!* HOUSEKEEPING - excellent - room is very clean.* PRICE - excellent ($85 weekday, $95 weekend)* PARKING - excellent - it's free. It's a bit tight getting in and out, but hey, it's free!* BREAKFAST - OK - nothing to rave about, they serve packaged pastries and granola bars! The only good thing I got was a banana.


Question: How much noise was there?

Based on the glowing reviews here I booked a three night stay as part of an extended family vacation. As anyone who tries to stay in San Francisco knows, it is exceedingly difficult to find a hotel with free parking and queen beds (traveling with teens!). Upon arrival the look on everyone's face pretty much told me I had made a mistake. Let's start with good: Location is really steps from Pier 39, parking is free. Now the bad: This is hotel has no AC, which considering the temps in the bay area should be no problem. However, the rooms have only one teeny-tiny window (about 1ft square) to allow air into the room. The overhead fan doesn't do much to help pull fresh air in either. As a result the rooms are roasting hot, even when the high temp for the day is 69 degrees. And the location is extremely noisy. Our third floor room faced the Sheraton and we could hear every bus, every car, constant noise day and night. I'm used to having some noise in a hotel room.. but this was ridiculous. In short, we checked out after one night an moved to a hotel out of the city. Oh yes, the elevator broke that night also. The management was very understanding and helpful... but there really isn't much they can do to make up for this hotels shortcomings. If you really must stay in the city, try finding a deal at a higher class hotel through hotwire and then pay for the parking.

Answer: constant noise day and night

Based on the glowing reviews here I booked a three night stay as part of an extended family vacation. As anyone who tries to stay in San Francisco knows, it is exceedingly difficult to find a hotel with free parking and queen beds (traveling with teens!). Upon arrival the look on everyone's face pretty much told me I had made a mistake. Let's start with good: Location is really steps from Pier 39, parking is free. Now the bad: This is hotel has no AC, which considering the temps in the bay area should be no problem. However, the rooms have only one teeny-tiny window (about 1ft square) to allow air into the room. The overhead fan doesn't do much to help pull fresh air in either. As a result the rooms are roasting hot, even when the high temp for the day is 69 degrees. And the location is extremely noisy. <hl> Our third floor room faced the Sheraton and we could hear every bus, every car, constant noise day and night . <hl> I'm used to having some noise in a hotel room.. but this was ridiculous. In short, we checked out after one night an moved to a hotel out of the city. Oh yes, the elevator broke that night also. The management was very understanding and helpful... but there really isn't much they can do to make up for this hotels shortcomings. If you really must stay in the city, try finding a deal at a higher class hotel through hotwire and then pay for the parking.

Based on the glowing reviews here I booked a three night stay as part of an extended family vacation. As anyone who tries to stay in San Francisco knows, it is exceedingly difficult to find a hotel with free parking and queen beds (traveling with teens!). Upon arrival the look on everyone's face pretty much told me I had made a mistake. Let's start with good: Location is really steps from Pier 39, parking is free. Now the bad: This is hotel has no AC, which considering the temps in the bay area should be no problem. However, the rooms have only one teeny-tiny window (about 1ft square) to allow air into the room. The overhead fan doesn't do much to help pull fresh air in either. As a result the rooms are roasting hot, even when the high temp for the day is 69 degrees. And the location is extremely noisy. Our third floor room faced the Sheraton and we could hear every bus, every car, <hl> constant noise day and night <hl>. I'm used to having some noise in a hotel room.. but this was ridiculous. In short, we checked out after one night an moved to a hotel out of the city. Oh yes, the elevator broke that night also. The management was very understanding and helpful... but there really isn't much they can do to make up for this hotels shortcomings. If you really must stay in the city, try finding a deal at a higher class hotel through hotwire and then pay for the parking.

Our third floor room faced the Sheraton and we could hear every bus, every car, <hl> constant noise day and night <hl> .


Question: How good was the breakfast?

Very comfortable corner room. It felt like home for our 5 day stay. The location near Union Square was great for us and it had resonably priced overnight parking. Lots of natural light and a comfortable king bed. The things we didn't like; the TV in a box. The sound from the back of the TV was trapped in the box and sounded terrible. And breakfast at the hotel restaurant, it was terrible and overpriced. There's a great family diner across the street for breakfast. The staff was really nice and we enjoyed the tea/lemonaide in the lobby. We would stay here again.

Answer: And breakfast at the hotel restaurant, it was terrible and overpriced

Very comfortable corner room. It felt like home for our 5 day stay. The location near Union Square was great for us and it had resonably priced overnight parking. Lots of natural light and a comfortable king bed. The things we didn't like; the TV in a box. The sound from the back of the TV was trapped in the box and sounded terrible. <hl> And breakfast at the hotel restaurant, it was terrible and overpriced . <hl> There's a great family diner across the street for breakfast. The staff was really nice and we enjoyed the tea/lemonaide in the lobby. We would stay here again.

Very comfortable corner room. It felt like home for our 5 day stay. The location near Union Square was great for us and it had resonably priced overnight parking. Lots of natural light and a comfortable king bed. The things we didn't like; the TV in a box. The sound from the back of the TV was trapped in the box and sounded terrible. <hl> And breakfast at the hotel restaurant, it was terrible and overpriced <hl>. There's a great family diner across the street for breakfast. The staff was really nice and we enjoyed the tea/lemonaide in the lobby. We would stay here again.

<hl> And breakfast at the hotel restaurant, it was terrible and overpriced <hl> .


Question: Where do they serve breakfast?

We stayed in this hotel as the last leg of our golden triangle trip, it was very clean and bright, much newer than the other two hotels we had stayed in, although it seemed very business like.The room was large, with 2 double beds, a nice bathroom and cleaned daily, although if you wish to stay in your room later than 8am I would hang the privacy tag on the door as the maid knocks early and loudly!!!!The breakfast is basic, but free, so very convenient. The location of the hotel is great, I much preferred being by the wharf as opposed to staying near Union Square in down town.....The one thing I will complain about is the valet parking, this may be more of a complaint to take up with my travel company as we were not fore-warned that we had to pay $35 per day valet parking, with no other options open to us.The transportation was fantastic, and cable cars are great fun!!! Would definately recommend San Francisco!!!!

Answer: breakfast is basic, but free, so very convenient

We stayed in this hotel as the last leg of our golden triangle trip, it was very clean and bright, much newer than the other two hotels we had stayed in, although it seemed very business like. <hl> The room was large, with 2 double beds, a nice bathroom and cleaned daily, although if you wish to stay in your room later than 8am I would hang the privacy tag on the door as the maid knocks early and loudly!!!!The breakfast is basic, but free, so very convenient . <hl> The location of the hotel is great, I much preferred being by the wharf as opposed to staying near Union Square in down town..... The one thing I will complain about is the valet parking, this may be more of a complaint to take up with my travel company as we were not fore-warned that we had to pay $35 per day valet parking, with no other options open to us. The transportation was fantastic, and cable cars are great fun!!! Would definately recommend San Francisco!!!!

We stayed in this hotel as the last leg of our golden triangle trip, it was very clean and bright, much newer than the other two hotels we had stayed in, although it seemed very business like.The room was large, with 2 double beds, a nice bathroom and cleaned daily, although if you wish to stay in your room later than 8am I would hang the privacy tag on the door as the maid knocks early and loudly!!!!The <hl> breakfast is basic, but free, so very convenient <hl>. The location of the hotel is great, I much preferred being by the wharf as opposed to staying near Union Square in down town.....The one thing I will complain about is the valet parking, this may be more of a complaint to take up with my travel company as we were not fore-warned that we had to pay $35 per day valet parking, with no other options open to us.The transportation was fantastic, and cable cars are great fun!!! Would definately recommend San Francisco!!!!

The room was large, with 2 double beds, a nice bathroom and cleaned daily, although if you wish to stay in your room later than 8am I would hang the privacy tag on the door as the maid knocks early and loudly!!!!The <hl> breakfast is basic, but free, so very convenient <hl> .


Question: Was the hotel in a good location?

We stayed at Hotel Abri at the end of May for a weekend. Here are a few things that might help if you are considering this hotel. Getting there: We flew in to SFO and simply hopped on the BART (Bay Area Rapid Transport) which takes you straight into the city. Hotel Abri is just around the corner from Powell St station, we were jet lagged this was a god send just how easy it was to find and the BART is by far the cheapest option to get to and from the Airport. The cable car line turnaround is at the end of the street and the the street car/tram/trolley whatever you want to call them right behind that. Transport was a breeze. There is a booth near the Cable Car turnaround where you can get a daily transport passport giving you unlimited rides on all the buses cable cars and street cars for 11 bucks. Hotel Check-in/staff: The staff were absolutley fantastic. Hillary the concierge was fantastic, its not often that you there service is so good that you can remember the persons name. There was a problem with our airport connection (we had a really early flight out ) and when they contacted the hotel through the night she rebooked our transfer for us so as not to disturb us. Housekeeping left the room spotless. The hotel is definitely well run. Amenities: No Gym or Pool but this didnt worry us at all there, is an adjoining italian restaurant which was delicious. Complimentary internet/PC use was so helpful. In room safe (many hotels are reverting to only having deposit boxes at reception - worth checking). Everything in this hotel was new - nothing dodgy at all. Room: The king size bed was divine, decent linen, funishings were new with a decent size bathroom - (Loccitane products). Room wasnt large but this is usual in nearly all the San Fran hotels I've stayed in. If you are a light sleeper they also have an inside room option it was nice to open up the window and watch the world go by outside. Noise: The hotel is away from the cable car line however there is a nightclub just across the road, and it did get a bit noisier on Saturday night, not from music but people out on the street. If you are a light sleeper take your earplugs or request an inside room. Shopping : Westfield San Francisco Centre is a minute away and union Square is just up the hill. No shortage of options at all. Food Options: EVERYWHERE catering to every budget, theres a cold rock ice-creamery next door too. yum. If you are looking for a nice place for lunch on a sunny day the I recommend the Cheesecake Factory on top of the Macy's building, it has an outdoor seating area looking down into the square. Great location. The hotel has a breakfast listing of the best places nearby to head out for breakfast - We went to a place a few blocks away called Dotties - food was delicious but get there early we were there before it opened on Saturday and there was already a line. The place is small and cosy but well worth a visit. The Farmers Market is also a great spot to walk through for brunch if your're looking for a gourmet biteBooking: I booked through expedia and got a great rate.

Answer: The hotel is definitely well run

The hotel is definitely well run .

We stayed at Hotel Abri at the end of May for a weekend. Here are a few things that might help if you are considering this hotel. Getting there: We flew in to SFO and simply hopped on the BART (Bay Area Rapid Transport) which takes you straight into the city. Hotel Abri is just around the corner from Powell St station, we were jet lagged this was a god send just how easy it was to find and the BART is by far the cheapest option to get to and from the Airport. The cable car line turnaround is at the end of the street and the the street car/tram/trolley whatever you want to call them right behind that. Transport was a breeze. There is a booth near the Cable Car turnaround where you can get a daily transport passport giving you unlimited rides on all the buses cable cars and street cars for 11 bucks. Hotel Check-in/staff: The staff were absolutley fantastic. Hillary the concierge was fantastic, its not often that you there service is so good that you can remember the persons name. There was a problem with our airport connection (we had a really early flight out ) and when they contacted the hotel through the night she rebooked our transfer for us so as not to disturb us. Housekeeping left the room spotless. <hl> The hotel is definitely well run . <hl> Amenities: No Gym or Pool but this didnt worry us at all there, is an adjoining italian restaurant which was delicious. Complimentary internet/PC use was so helpful. In room safe (many hotels are reverting to only having deposit boxes at reception - worth checking). Everything in this hotel was new - nothing dodgy at all. Room: The king size bed was divine, decent linen, funishings were new with a decent size bathroom - (Loccitane products). Room wasnt large but this is usual in nearly all the San Fran hotels I've stayed in. If you are a light sleeper they also have an inside room option it was nice to open up the window and watch the world go by outside. Noise: The hotel is away from the cable car line however there is a nightclub just across the road, and it did get a bit noisier on Saturday night, not from music but people out on the street. If you are a light sleeper take your earplugs or request an inside room. Shopping : Westfield San Francisco Centre is a minute away and union Square is just up the hill. No shortage of options at all. Food Options: EVERYWHERE catering to every budget, theres a cold rock ice-creamery next door too. yum. If you are looking for a nice place for lunch on a sunny day the I recommend the Cheesecake Factory on top of the Macy's building, it has an outdoor seating area looking down into the square. Great location. The hotel has a breakfast listing of the best places nearby to head out for breakfast - We went to a place a few blocks away called Dotties - food was delicious but get there early we were there before it opened on Saturday and there was already a line. The place is small and cosy but well worth a visit. The Farmers Market is also a great spot to walk through for brunch if your're looking for a gourmet biteBooking: I booked through expedia and got a great rate.

We stayed at Hotel Abri at the end of May for a weekend. Here are a few things that might help if you are considering this hotel. Getting there: We flew in to SFO and simply hopped on the BART (Bay Area Rapid Transport) which takes you straight into the city. Hotel Abri is just around the corner from Powell St station, we were jet lagged this was a god send just how easy it was to find and the BART is by far the cheapest option to get to and from the Airport. The cable car line turnaround is at the end of the street and the the street car/tram/trolley whatever you want to call them right behind that. Transport was a breeze. There is a booth near the Cable Car turnaround where you can get a daily transport passport giving you unlimited rides on all the buses cable cars and street cars for 11 bucks. Hotel Check-in/staff: The staff were absolutley fantastic. Hillary the concierge was fantastic, its not often that you there service is so good that you can remember the persons name. There was a problem with our airport connection (we had a really early flight out ) and when they contacted the hotel through the night she rebooked our transfer for us so as not to disturb us. Housekeeping left the room spotless. <hl> The hotel is definitely well run <hl>. Amenities: No Gym or Pool but this didnt worry us at all there, is an adjoining italian restaurant which was delicious. Complimentary internet/PC use was so helpful. In room safe (many hotels are reverting to only having deposit boxes at reception - worth checking). Everything in this hotel was new - nothing dodgy at all. Room: The king size bed was divine, decent linen, funishings were new with a decent size bathroom - (Loccitane products). Room wasnt large but this is usual in nearly all the San Fran hotels I've stayed in. If you are a light sleeper they also have an inside room option it was nice to open up the window and watch the world go by outside. Noise: The hotel is away from the cable car line however there is a nightclub just across the road, and it did get a bit noisier on Saturday night, not from music but people out on the street. If you are a light sleeper take your earplugs or request an inside room. Shopping : Westfield San Francisco Centre is a minute away and union Square is just up the hill. No shortage of options at all. Food Options: EVERYWHERE catering to every budget, theres a cold rock ice-creamery next door too. yum. If you are looking for a nice place for lunch on a sunny day the I recommend the Cheesecake Factory on top of the Macy's building, it has an outdoor seating area looking down into the square. Great location. The hotel has a breakfast listing of the best places nearby to head out for breakfast - We went to a place a few blocks away called Dotties - food was delicious but get there early we were there before it opened on Saturday and there was already a line. The place is small and cosy but well worth a visit. The Farmers Market is also a great spot to walk through for brunch if your're looking for a gourmet biteBooking: I booked through expedia and got a great rate.

<hl> The hotel is definitely well run <hl> .


Question: What is our room?

Following a mishap on the plane on our arrival in SF, my hotel itinerary was destroyed so when we arrived at the Hotel, we were hot and bothered. Within a short space of time, I was able to use the free internet access and was able to print all the papers I needed for my holiday. During this time the staff were very sympathetic and helpful. Our room was not extra large but we would only be sleeping there. A fridge would have been very helpful and tea bags for those who do not drink coffee. (fortunately we had brought our own). The big plus about this hotel is its location. It is just around the corner from Union Square and all the best shops and restaurants. It is two blocks away from the cable car start point and for $5 each (one way) it will take you to Fishermans Wharf, the area from where everything begins. Do take a Bay cruise and view the Golden Gate Bridge from underneath. Also make certain you visit Alcatraz. It is an amazing experience. Due to its brilliant location, the hotel allowed us to use it as a base from which to start our SF experience. The complimentary breakfast is more than adequate and is a great start to the day. Brilliant choice and would certainly recommend it to stay in.

Answer: Our room was not extra large but we would only be sleeping there

Following a mishap on the plane on our arrival in SF, my hotel itinerary was destroyed so when we arrived at the Hotel, we were hot and bothered. Within a short space of time, I was able to use the free internet access and was able to print all the papers I needed for my holiday. During this time the staff were very sympathetic and helpful. <hl> Our room was not extra large but we would only be sleeping there . <hl> A fridge would have been very helpful and tea bags for those who do not drink coffee. (fortunately we had brought our own). The big plus about this hotel is its location. It is just around the corner from Union Square and all the best shops and restaurants. It is two blocks away from the cable car start point and for $5 each (one way) it will take you to Fishermans Wharf, the area from where everything begins. Do take a Bay cruise and view the Golden Gate Bridge from underneath. Also make certain you visit Alcatraz. It is an amazing experience. Due to its brilliant location, the hotel allowed us to use it as a base from which to start our SF experience. The complimentary breakfast is more than adequate and is a great start to the day. Brilliant choice and would certainly recommend it to stay in.

Following a mishap on the plane on our arrival in SF, my hotel itinerary was destroyed so when we arrived at the Hotel, we were hot and bothered. Within a short space of time, I was able to use the free internet access and was able to print all the papers I needed for my holiday. During this time the staff were very sympathetic and helpful. <hl> Our room was not extra large but we would only be sleeping there <hl>. A fridge would have been very helpful and tea bags for those who do not drink coffee. (fortunately we had brought our own). The big plus about this hotel is its location. It is just around the corner from Union Square and all the best shops and restaurants. It is two blocks away from the cable car start point and for $5 each (one way) it will take you to Fishermans Wharf, the area from where everything begins. Do take a Bay cruise and view the Golden Gate Bridge from underneath. Also make certain you visit Alcatraz. It is an amazing experience. Due to its brilliant location, the hotel allowed us to use it as a base from which to start our SF experience. The complimentary breakfast is more than adequate and is a great start to the day. Brilliant choice and would certainly recommend it to stay in.

<hl> Our room was not extra large but we would only be sleeping there <hl> .


Question: How is the room?

This is the first night after many nights sleeping in rock hard hotel beds that could have passed for doors, that I finally got a good night sleep. The room was very clean, updated, with a cool view of the city below.

Answer: The room was very clean, updated, with a cool view of the city below

This is the first night after many nights sleeping in rock hard hotel beds that could have passed for doors, that I finally got a good night sleep. <hl> The room was very clean, updated, with a cool view of the city below . <hl>

This is the first night after many nights sleeping in rock hard hotel beds that could have passed for doors, that I finally got a good night sleep. <hl> The room was very clean, updated, with a cool view of the city below <hl>.

<hl> The room was very clean, updated, with a cool view of the city below <hl> .


Question: Where is room?

We stayed three nights in late April 2008. The hotel is a bright spot in a not-so-nice area of SF (I believe the tour guide referred to the area as 'The Tenderloin'.) The hotel was inviting and attractive though. The decor is modern. We were able to check in a couple of hours early and the woman at the check in desk was very gracious and efficient. We scored a great price per night for our stay via the hotel's Website, too, which helped us to absorb the $33 per night valet parking fees (plus tips.)The room (on the 11th floor) was fairly large and clean and offered a king bed, a pull-out sofa, a refrigerator, desk, TV, radio, a small dresser and a large closet. The bathroom was a good size, too, and the water pressure for the shower was very good.There was a restaurant located on the first floor of the hotel, but we didn't have an opportunity to sample it. The hotel offers coffee and tea and apples in the lobby in the morning and late afternoon.It was a short walk to Union Square, but the hotel itself is not part of the Square. There were many homeless folks in the area, but none of them were "nasty" folks (meaning aggressive or insulting.) One fellow was kind enough to tell me that the meter I fed where I parked the car before checking into the hotel was for commercial vehicles only and the car could be towed while I was away. I wished that I had more cash on hand to give him for saving me from a potentially costly problem.Earlier reviews indicated that there was a lot of noise at night. Most of the time we didn't have this problem, but one night we heard very loud motorcycles starting up around midnight. After they drove off, all was quiet enough again.

Answer: The hotel is a bright spot in a not-so-nice area of SF

We stayed three nights in late April 2008. <hl> The hotel is a bright spot in a not-so-nice area of SF (I believe the tour guide referred to the area as 'The Tenderloin'.) <hl> The hotel was inviting and attractive though. The decor is modern. We were able to check in a couple of hours early and the woman at the check in desk was very gracious and efficient. We scored a great price per night for our stay via the hotel's Website, too, which helped us to absorb the $33 per night valet parking fees (plus tips.)The room (on the 11th floor) was fairly large and clean and offered a king bed, a pull-out sofa, a refrigerator, desk, TV, radio, a small dresser and a large closet. The bathroom was a good size, too, and the water pressure for the shower was very good. There was a restaurant located on the first floor of the hotel, but we didn't have an opportunity to sample it. The hotel offers coffee and tea and apples in the lobby in the morning and late afternoon. It was a short walk to Union Square, but the hotel itself is not part of the Square. There were many homeless folks in the area, but none of them were "nasty" folks (meaning aggressive or insulting.) One fellow was kind enough to tell me that the meter I fed where I parked the car before checking into the hotel was for commercial vehicles only and the car could be towed while I was away. I wished that I had more cash on hand to give him for saving me from a potentially costly problem. Earlier reviews indicated that there was a lot of noise at night. Most of the time we didn't have this problem, but one night we heard very loud motorcycles starting up around midnight. After they drove off, all was quiet enough again.

We stayed three nights in late April 2008. <hl> The hotel is a bright spot in a not-so-nice area of SF <hl> (I believe the tour guide referred to the area as 'The Tenderloin'.) The hotel was inviting and attractive though. The decor is modern. We were able to check in a couple of hours early and the woman at the check in desk was very gracious and efficient. We scored a great price per night for our stay via the hotel's Website, too, which helped us to absorb the $33 per night valet parking fees (plus tips.)The room (on the 11th floor) was fairly large and clean and offered a king bed, a pull-out sofa, a refrigerator, desk, TV, radio, a small dresser and a large closet. The bathroom was a good size, too, and the water pressure for the shower was very good.There was a restaurant located on the first floor of the hotel, but we didn't have an opportunity to sample it. The hotel offers coffee and tea and apples in the lobby in the morning and late afternoon.It was a short walk to Union Square, but the hotel itself is not part of the Square. There were many homeless folks in the area, but none of them were "nasty" folks (meaning aggressive or insulting.) One fellow was kind enough to tell me that the meter I fed where I parked the car before checking into the hotel was for commercial vehicles only and the car could be towed while I was away. I wished that I had more cash on hand to give him for saving me from a potentially costly problem.Earlier reviews indicated that there was a lot of noise at night. Most of the time we didn't have this problem, but one night we heard very loud motorcycles starting up around midnight. After they drove off, all was quiet enough again.


Question: Where is room?

I stayed there with my sister, my mom and my 5 year old - and we all loved it. The rooms were big and the service was warm, friendly and efficient - the hotel service hat trick! Good location, just a couple of blocks from Union Square.

Answer: The rooms were big and the service was warm

I stayed there with my sister, my mom and my 5 year old - and we all loved it. <hl> The rooms were big and the service was warm , friendly and efficient - the hotel service hat trick! <hl> Good location, just a couple of blocks from Union Square.

I stayed there with my sister, my mom and my 5 year old - and we all loved it. <hl> The rooms were big and the service was warm <hl>, friendly and efficient - the hotel service hat trick! Good location, just a couple of blocks from Union Square.

<hl> The rooms were big and the service was warm <hl> , friendly and efficient - the hotel service hat trick!


Question: How is the location?

We stayed at the Hotel Rex for four nights in early November. The check in staff were extremely helpful and friendly and we found all staff were the same high calibre. We had a deluxe double double room and found it plenty big enough even with our cases laid out on the floor. The beds were very comfy and the shower wonderful. I would've liked to have had a coffee maker in the room but complimentary tea and coffee was available in the bar area in the morning. Also, missed a complimentary breakfast. Cafe Andree, next door, served breakfast but it is quite pricy in comparison to local restarants. The complimentary wine of an evening was great though!The hotel was in a great location, a block or so from Union Square and with a cable car station in the adjoining street. The hotel staff are great for recommending tours and restaurants. We'd recommend Lori's diner for breakfast and great coffee and Puccini and Pinetti for dinner.Overall, we'd recommend the Hotel Rex for a stay in this wonderful city.

Answer: hotel was in a great location

We stayed at the Hotel Rex for four nights in early November. The check in staff were extremely helpful and friendly and we found all staff were the same high calibre. We had a deluxe double double room and found it plenty big enough even with our cases laid out on the floor. The beds were very comfy and the shower wonderful. I would've liked to have had a coffee maker in the room but complimentary tea and coffee was available in the bar area in the morning. Also, missed a complimentary breakfast. Cafe Andree, next door, served breakfast but it is quite pricy in comparison to local restarants. The complimentary wine of an evening was great <hl> though!The hotel was in a great location , a block or so from Union Square and with a cable car station in the adjoining street. <hl> The hotel staff are great for recommending tours and restaurants. We'd recommend Lori's diner for breakfast and great coffee and Puccini and Pinetti for dinner. Overall, we'd recommend the Hotel Rex for a stay in this wonderful city.

We stayed at the Hotel Rex for four nights in early November. The check in staff were extremely helpful and friendly and we found all staff were the same high calibre. We had a deluxe double double room and found it plenty big enough even with our cases laid out on the floor. The beds were very comfy and the shower wonderful. I would've liked to have had a coffee maker in the room but complimentary tea and coffee was available in the bar area in the morning. Also, missed a complimentary breakfast. Cafe Andree, next door, served breakfast but it is quite pricy in comparison to local restarants. The complimentary wine of an evening was great though!The <hl> hotel was in a great location <hl>, a block or so from Union Square and with a cable car station in the adjoining street. The hotel staff are great for recommending tours and restaurants. We'd recommend Lori's diner for breakfast and great coffee and Puccini and Pinetti for dinner.Overall, we'd recommend the Hotel Rex for a stay in this wonderful city.

though!The <hl> hotel was in a great location <hl> , a block or so from Union Square and with a cable car station in the adjoining street.


Question: Was the room at the monaco clean and good?

I stayed at this hotel for four nights in late April 2004. The lobby of the Ramada is quite cool (it used to be the old City Hall), but the rooms are fairly run down and not particularly clean. All in all, it wouldn't be too bad for the price, but the neighbourhood was not very safe or pleasant. There are not too many businesses in the area (most of the places are shut down permanently) and it is a haven for homeless people. As a single woman, I felt very unsafe in this area after dark and didn't particularly enjoy walking around in the daytime either, because I was asked every 10 feet for money.

Answer: the rooms are fairly run down and not particularly clean

I stayed at this hotel for four nights in late April 2004. <hl> The lobby of the Ramada is quite cool (it used to be the old City Hall), but the rooms are fairly run down and not particularly clean . <hl> All in all, it wouldn't be too bad for the price, but the neighbourhood was not very safe or pleasant. There are not too many businesses in the area (most of the places are shut down permanently) and it is a haven for homeless people. As a single woman, I felt very unsafe in this area after dark and didn't particularly enjoy walking around in the daytime either, because I was asked every 10 feet for money.

I stayed at this hotel for four nights in late April 2004. The lobby of the Ramada is quite cool (it used to be the old City Hall), but <hl> the rooms are fairly run down and not particularly clean <hl>. All in all, it wouldn't be too bad for the price, but the neighbourhood was not very safe or pleasant. There are not too many businesses in the area (most of the places are shut down permanently) and it is a haven for homeless people. As a single woman, I felt very unsafe in this area after dark and didn't particularly enjoy walking around in the daytime either, because I was asked every 10 feet for money.

The lobby of the Ramada is quite cool (it used to be the old City Hall), but <hl> the rooms are fairly run down and not particularly clean <hl> .


Question: How is the quality of the room?

The Parc 55 just completed thier $30 mil renovation and it really shows how well the rooms and lobby area really is. Wonderful staff with easy check-in check-out, we did leave the housekeeping a nice tip for the quick turn down service each day. The high floor rooms need time to cool off, but if you close your curtains and remember the sun does shine during check-in at 2pm it all cools off by the time you arrive back from dinner in the evening. The hotel location is great and I would return again for the great rates and wonderful rooms at this hotel.

Answer: The high floor rooms need time to cool off

The Parc 55 just completed thier $30 mil renovation and it really shows how well the rooms and lobby area really is. Wonderful staff with easy check-in check-out, we did leave the housekeeping a nice tip for the quick turn down service each day. <hl> The high floor rooms need time to cool off , but if you close your curtains and remember the sun does shine during check-in at 2pm it all cools off by the time you arrive back from dinner in the evening. <hl> The hotel location is great and I would return again for the great rates and wonderful rooms at this hotel.

The Parc 55 just completed thier $30 mil renovation and it really shows how well the rooms and lobby area really is. Wonderful staff with easy check-in check-out, we did leave the housekeeping a nice tip for the quick turn down service each day. <hl> The high floor rooms need time to cool off <hl>, but if you close your curtains and remember the sun does shine during check-in at 2pm it all cools off by the time you arrive back from dinner in the evening. The hotel location is great and I would return again for the great rates and wonderful rooms at this hotel.

<hl> The high floor rooms need time to cool off <hl> , but if you close your curtains and remember the sun does shine during check-in at 2pm it all cools off by the time you arrive back from dinner in the evening.


Question: Is that room not spacious?

I liked this hotel. The location was good. You can walk to Chinatown in 10 minutes, to the Embarcadero Bart station in 10 minutes, to the Powel /Market Street cable car in 15 minutes. Union Square was about 15 minutes walk away. THere were lots of coffee places nearby. THe room was a little on the small side, but acceptable. The bed sheets were really comfortable, and the bed was also really comfortable. There is free unlimited purified water with free bottles you fill yourself. THe adjacent restaurant Elephant and Castle was good and not expensive for what it was. There is free internet in the lobby lounge, and free wifi throughout. My room was quiet, but the room doors were not as solid as you might want. Nice amenities in the bathroom: great soap, shampoo, mouthwash.THere is a nice desk/work area. The financial district location was good for me. Others may prefer to be closer to Union Square, but it wasn't too far away.THere was a sign in the lobby that sometimes you can get an upgrade to a suite for only $25 a night, most likely on weekends.

Answer: THe room was a little on the small side

I liked this hotel. The location was good. You can walk to Chinatown in 10 minutes, to the Embarcadero Bart station in 10 minutes, to the Powel /Market Street cable car in 15 minutes. Union Square was about 15 minutes walk away. THere were lots of coffee places nearby. <hl> THe room was a little on the small side , but acceptable. <hl> The bed sheets were really comfortable, and the bed was also really comfortable. There is free unlimited purified water with free bottles you fill yourself. THe adjacent restaurant Elephant and Castle was good and not expensive for what it was. There is free internet in the lobby lounge, and free wifi throughout. My room was quiet, but the room doors were not as solid as you might want. Nice amenities in the bathroom: great soap, shampoo, mouthwash. THere is a nice desk/work area. The financial district location was good for me. Others may prefer to be closer to Union Square, but it wasn't too far away. THere was a sign in the lobby that sometimes you can get an upgrade to a suite for only $25 a night, most likely on weekends.

I liked this hotel. The location was good. You can walk to Chinatown in 10 minutes, to the Embarcadero Bart station in 10 minutes, to the Powel /Market Street cable car in 15 minutes. Union Square was about 15 minutes walk away. THere were lots of coffee places nearby. <hl> THe room was a little on the small side <hl>, but acceptable. The bed sheets were really comfortable, and the bed was also really comfortable. There is free unlimited purified water with free bottles you fill yourself. THe adjacent restaurant Elephant and Castle was good and not expensive for what it was. There is free internet in the lobby lounge, and free wifi throughout. My room was quiet, but the room doors were not as solid as you might want. Nice amenities in the bathroom: great soap, shampoo, mouthwash.THere is a nice desk/work area. The financial district location was good for me. Others may prefer to be closer to Union Square, but it wasn't too far away.THere was a sign in the lobby that sometimes you can get an upgrade to a suite for only $25 a night, most likely on weekends.

<hl> THe room was a little on the small side <hl> , but acceptable.


Question: What is the price of the restaurant?

Crowne Plaza was sold and this hotel is now known as the "Hotel 480". Having stayed here before the change and now for 5 days after the change, I have a comparison that is not very favorable for the new ownership. LOCATION LOCATION LOCATIONBefore I go any further let's state the obvious. You cannot beat the location of this hotel, regardless of who owns it or what name is painted on the outside. Located one block north of Union Square, right on the cable car line and with ample public (read - much cheaper than the hotel parking) within a block - visitors to the city will appreciate the central location. We parked the car on arrival and had absolutely no need to use it for the whole week until departure.Now the not so good news.,, Hopefully it's just the pains of transition causing some service issues but I have to say the majority of negatives with our stay were associated with the service. We had troubles with housekeeping opening a door clearly identified as "Do Not Disturb", phone calls from engineering at 6am about problems we never reported, etc. We were here with MacWorld and selected the hotel because it claimed free internet access for conference attendees - this was not so. This may be a problem with the MacWorld folks though. But once connected for the internet "broadband" - you're better off taking your chances on a modem. The internet access is terrible and in tremendous need of upgrade. The onsite restaurant is outrageously overpriced even for Union Square. We recommend Lori's across the street for a more reasonable (although not gourmet but still good) breakfast or lunch. We're hoping the sad state of the hallways on the 9th floor were due to intended/scheduled remodeling because if not - the condition of that floor is not anything a $199 a night hotel should be proud of regardless of it's location. Minor issues like a TV that continually shut itself off and on again can be overlooked if it wasn't for the $199 a night price. Speaking of the TVs - the small TV provided is kind of strange considering most major hotels upgrades to flat screens and larger models.Having said all that - We hope that this hotel gets it together and may try it again for a one or two night stay in the future to see if things improve. It would be such a waste to have a hotel with such a great location and enthusiastic staff to be hampered by a lack of infrastructure maintenance and management.So we'd be interested to see future reviews from Trip Advisor folks as to the state of this hotel in transition.

Answer: The onsite restaurant is outrageously overpriced

Crowne Plaza was sold and this hotel is now known as the "Hotel 480". Having stayed here before the change and now for 5 days after the change, I have a comparison that is not very favorable for the new ownership. LOCATION LOCATION LOCATIONBefore I go any further let's state the obvious. You cannot beat the location of this hotel, regardless of who owns it or what name is painted on the outside. Located one block north of Union Square, right on the cable car line and with ample public (read - much cheaper than the hotel parking) within a block - visitors to the city will appreciate the central location. We parked the car on arrival and had absolutely no need to use it for the whole week until departure. Now the not so good news. ,, Hopefully it's just the pains of transition causing some service issues but I have to say the majority of negatives with our stay were associated with the service. We had troubles with housekeeping opening a door clearly identified as "Do Not Disturb", phone calls from engineering at 6am about problems we never reported, etc. We were here with MacWorld and selected the hotel because it claimed free internet access for conference attendees - this was not so. This may be a problem with the MacWorld folks though. But once connected for the internet "broadband" - you're better off taking your chances on a modem. The internet access is terrible and in tremendous need of upgrade. <hl> The onsite restaurant is outrageously overpriced even for Union Square. <hl> We recommend Lori's across the street for a more reasonable (although not gourmet but still good) breakfast or lunch. We're hoping the sad state of the hallways on the 9th floor were due to intended/scheduled remodeling because if not - the condition of that floor is not anything a $199 a night hotel should be proud of regardless of it's location. Minor issues like a TV that continually shut itself off and on again can be overlooked if it wasn't for the $199 a night price. Speaking of the TVs - the small TV provided is kind of strange considering most major hotels upgrades to flat screens and larger models. Having said all that - We hope that this hotel gets it together and may try it again for a one or two night stay in the future to see if things improve. It would be such a waste to have a hotel with such a great location and enthusiastic staff to be hampered by a lack of infrastructure maintenance and management. So we'd be interested to see future reviews from Trip Advisor folks as to the state of this hotel in transition.

Crowne Plaza was sold and this hotel is now known as the "Hotel 480". Having stayed here before the change and now for 5 days after the change, I have a comparison that is not very favorable for the new ownership. LOCATION LOCATION LOCATIONBefore I go any further let's state the obvious. You cannot beat the location of this hotel, regardless of who owns it or what name is painted on the outside. Located one block north of Union Square, right on the cable car line and with ample public (read - much cheaper than the hotel parking) within a block - visitors to the city will appreciate the central location. We parked the car on arrival and had absolutely no need to use it for the whole week until departure.Now the not so good news.,, Hopefully it's just the pains of transition causing some service issues but I have to say the majority of negatives with our stay were associated with the service. We had troubles with housekeeping opening a door clearly identified as "Do Not Disturb", phone calls from engineering at 6am about problems we never reported, etc. We were here with MacWorld and selected the hotel because it claimed free internet access for conference attendees - this was not so. This may be a problem with the MacWorld folks though. But once connected for the internet "broadband" - you're better off taking your chances on a modem. The internet access is terrible and in tremendous need of upgrade. <hl> The onsite restaurant is outrageously overpriced <hl> even for Union Square. We recommend Lori's across the street for a more reasonable (although not gourmet but still good) breakfast or lunch. We're hoping the sad state of the hallways on the 9th floor were due to intended/scheduled remodeling because if not - the condition of that floor is not anything a $199 a night hotel should be proud of regardless of it's location. Minor issues like a TV that continually shut itself off and on again can be overlooked if it wasn't for the $199 a night price. Speaking of the TVs - the small TV provided is kind of strange considering most major hotels upgrades to flat screens and larger models.Having said all that - We hope that this hotel gets it together and may try it again for a one or two night stay in the future to see if things improve. It would be such a waste to have a hotel with such a great location and enthusiastic staff to be hampered by a lack of infrastructure maintenance and management.So we'd be interested to see future reviews from Trip Advisor folks as to the state of this hotel in transition.


Question: How much does a room with a spacious lobby cost?

We stayed at the Clift for three nights this summer (July 23 - 26, 2004). My wife and I had often stayed at the old Clift Hotel before it was taken over and renovated by the Ian Schrager group. The old Clift may have been showing its age, but it had spacious, elegantly furnished rooms in a convenient part of town. What a disappointment it was to see what has been done to this once great hotel ! We booked an Studio Jr. Suite which was described as an "L" shaped room. We quickly discovered that this was one of the former spacious rooms from the old Clift that we remembered so fondly, but it had been chopped up into two rooms ... creating a window-less bedroom area and very cramped sitting area. The decor makes abundant use of petroleum based synthetic materials (think plastic draperies, plastic night stands & tables, plastic covered furnitiure) and has most opposing walls covered floor to ceiling with tinted mirrors. The mirrors tend to give the room a subtle feeling of nausea and the hard bench type furniture was uncomfortable. The bedding was of good quality but they must have contracted with a lumber company for the mattresses. My wife was particularly disappointed in the bathroom. It was cramped, with barely enough room for one person to turn around. There was no counter space and even the tub was scaled down to fit in such a small space. The old Clift had spacious, well appointed, marble bathrooms.The lobby and public areas have very dim lighting, which seemed stylish and attractive at first, but then became annoying. The elevator compartment was so darkened you could not even see the person standing next to you.They have even ruined the famous Redwood Room Bar. All of the warmth and intimacy of the old Redwood Room is missing, replaced by garish lighting and hard, uninviting bench type seats. The hostess greeted us at entrace with "Oh .. are you here to inquire about reservations?". Acutally, we just wanted a glass of wine before going to dinner, but after seeing what has been done to the ambiance, I was almost in tears.Unless you are attacted to dark spaces and synthetic materials, I would give this hotel a pass. We certainly will not be back.

Answer: bedroom area and very cramped sitting

We stayed at the Clift for three nights this summer (July 23 - 26, 2004). My wife and I had often stayed at the old Clift Hotel before it was taken over and renovated by the Ian Schrager group. The old Clift may have been showing its age, but it had spacious, elegantly furnished rooms in a convenient part of town. What a disappointment it was to see what has been done to this once great hotel ! We booked an Studio Jr. Suite which was described as an "L" shaped room. <hl> We quickly discovered that this was one of the former spacious rooms from the old Clift that we remembered so fondly, but it had been chopped up into two rooms ... creating a window-less bedroom area and very cramped sitting area. <hl> The decor makes abundant use of petroleum based synthetic materials (think plastic draperies, plastic night stands & tables, plastic covered furnitiure) and has most opposing walls covered floor to ceiling with tinted mirrors. The mirrors tend to give the room a subtle feeling of nausea and the hard bench type furniture was uncomfortable. The bedding was of good quality but they must have contracted with a lumber company for the mattresses. My wife was particularly disappointed in the bathroom. It was cramped, with barely enough room for one person to turn around. There was no counter space and even the tub was scaled down to fit in such a small space. The old Clift had spacious, well appointed, marble bathrooms. The lobby and public areas have very dim lighting, which seemed stylish and attractive at first, but then became annoying. The elevator compartment was so darkened you could not even see the person standing next to you. They have even ruined the famous Redwood Room Bar. All of the warmth and intimacy of the old Redwood Room is missing, replaced by garish lighting and hard, uninviting bench type seats. The hostess greeted us at entrace with "Oh .. are you here to inquire about reservations?". Acutally, we just wanted a glass of wine before going to dinner, but after seeing what has been done to the ambiance, I was almost in tears. Unless you are attacted to dark spaces and synthetic materials, I would give this hotel a pass. We certainly will not be back.

We stayed at the Clift for three nights this summer (July 23 - 26, 2004). My wife and I had often stayed at the old Clift Hotel before it was taken over and renovated by the Ian Schrager group. The old Clift may have been showing its age, but it had spacious, elegantly furnished rooms in a convenient part of town. What a disappointment it was to see what has been done to this once great hotel ! We booked an Studio Jr. Suite which was described as an "L" shaped room. We quickly discovered that this was one of the former spacious rooms from the old Clift that we remembered so fondly, but it had been chopped up into two rooms ... creating a window-less <hl> bedroom area and very cramped sitting <hl> area. The decor makes abundant use of petroleum based synthetic materials (think plastic draperies, plastic night stands & tables, plastic covered furnitiure) and has most opposing walls covered floor to ceiling with tinted mirrors. The mirrors tend to give the room a subtle feeling of nausea and the hard bench type furniture was uncomfortable. The bedding was of good quality but they must have contracted with a lumber company for the mattresses. My wife was particularly disappointed in the bathroom. It was cramped, with barely enough room for one person to turn around. There was no counter space and even the tub was scaled down to fit in such a small space. The old Clift had spacious, well appointed, marble bathrooms.The lobby and public areas have very dim lighting, which seemed stylish and attractive at first, but then became annoying. The elevator compartment was so darkened you could not even see the person standing next to you.They have even ruined the famous Redwood Room Bar. All of the warmth and intimacy of the old Redwood Room is missing, replaced by garish lighting and hard, uninviting bench type seats. The hostess greeted us at entrace with "Oh .. are you here to inquire about reservations?". Acutally, we just wanted a glass of wine before going to dinner, but after seeing what has been done to the ambiance, I was almost in tears.Unless you are attacted to dark spaces and synthetic materials, I would give this hotel a pass. We certainly will not be back.


Question: Are the guys at the reception attentive?

So me and my boyfriend went back to San Francisco as we love it there. We wanted somewhere central, and easily acessable, and the Mosser was definitely that. The location is perfect, right off Market, so you have all the shops and food places you need around you, as well as the Bart and Muni stations right across the street. We had a very early flight to SF, and online the hotel said check-in after 3pm, but we went and spoke to them when we arrived and they got a room ready for us for 12pm, which was fantastic as we needed a nap! Also the guy on front desk (young guy with glasses) was super friendly and VERY knowledgable about the area, he was a great help when we needed directions.There was a couple of problems in the room; when we got there, the toilet blocked after 1 flush, we called front desk and they sent a plumber up promptly. Sadly it wasn't really "fixed" as it kept blocking again and again, so we had to use the hallway, shared bathroom, even though we payed extra for our own. There was no free internet, and it was something like $20 a day, which is crazy when you just want to check your emails. Also a minor niggle; I really would have liked a few more toiletries! But that's just my opinion from previous hotels giving away much more!Also the rooms don't have air con, just a ceiling fan, which meant we had to sleep with the windows open which was very noisy.All in all the hotel was fine. It was very very clean, spotless in fact, and all the staff were very friendly (we loved Joe, the bag handler!) the location was amazing, and the room was comfy enough, so I would recommend to a friend for sure.

Answer: Sadly

So me and my boyfriend went back to San Francisco as we love it there. We wanted somewhere central, and easily acessable, and the Mosser was definitely that. The location is perfect, right off Market, so you have all the shops and food places you need around you, as well as the Bart and Muni stations right across the street. We had a very early flight to SF, and online the hotel said check-in after 3pm, but we went and spoke to them when we arrived and they got a room ready for us for 12pm, which was fantastic as we needed a nap! Also the guy on front desk (young guy with glasses) was super friendly and VERY knowledgable about the area, he was a great help when we needed directions. There was a couple of problems in the room; when we got there, the toilet blocked after 1 flush, we called front desk and they sent a plumber up promptly. <hl> Sadly it wasn't really "fixed" as it kept blocking again and again, so we had to use the hallway, shared bathroom, even though we payed extra for our own. <hl> There was no free internet, and it was something like $20 a day, which is crazy when you just want to check your emails. Also a minor niggle; I really would have liked a few more toiletries! But that's just my opinion from previous hotels giving away much more!Also the rooms don't have air con, just a ceiling fan, which meant we had to sleep with the windows open which was very noisy. All in all the hotel was fine. It was very very clean, spotless in fact, and all the staff were very friendly (we loved Joe, the bag handler!) the location was amazing, and the room was comfy enough, so I would recommend to a friend for sure.

So me and my boyfriend went back to San Francisco as we love it there. We wanted somewhere central, and easily acessable, and the Mosser was definitely that. The location is perfect, right off Market, so you have all the shops and food places you need around you, as well as the Bart and Muni stations right across the street. We had a very early flight to SF, and online the hotel said check-in after 3pm, but we went and spoke to them when we arrived and they got a room ready for us for 12pm, which was fantastic as we needed a nap! Also the guy on front desk (young guy with glasses) was super friendly and VERY knowledgable about the area, he was a great help when we needed directions.There was a couple of problems in the room; when we got there, the toilet blocked after 1 flush, we called front desk and they sent a plumber up promptly. <hl> Sadly <hl> it wasn't really "fixed" as it kept blocking again and again, so we had to use the hallway, shared bathroom, even though we payed extra for our own. There was no free internet, and it was something like $20 a day, which is crazy when you just want to check your emails. Also a minor niggle; I really would have liked a few more toiletries! But that's just my opinion from previous hotels giving away much more!Also the rooms don't have air con, just a ceiling fan, which meant we had to sleep with the windows open which was very noisy.All in all the hotel was fine. It was very very clean, spotless in fact, and all the staff were very friendly (we loved Joe, the bag handler!) the location was amazing, and the room was comfy enough, so I would recommend to a friend for sure.


Question: How is the location?

We stayed here for 1 night prior to our trip to Yosemite. The room was very clean and well furnished. The bed was comfortable. Free parking is a definate benefit in San Francisco and the location so near to Fishermans Wharf was great. The room had free wifi and there is free coffee in the reception. On the downside, the walls were a little thin and you can hear people outside, however this did not affect how we slept. The hallways and stairs leading to the rooms were also not the most attractive but we would definately stay again if we were in san Francisco.

Answer: the location so near to Fishermans Wharf was great

We stayed here for 1 night prior to our trip to Yosemite. The room was very clean and well furnished. The bed was comfortable. <hl> Free parking is a definate benefit in San Francisco and the location so near to Fishermans Wharf was great . <hl> The room had free wifi and there is free coffee in the reception. On the downside, the walls were a little thin and you can hear people outside, however this did not affect how we slept. The hallways and stairs leading to the rooms were also not the most attractive but we would definately stay again if we were in san Francisco.

We stayed here for 1 night prior to our trip to Yosemite. The room was very clean and well furnished. The bed was comfortable. Free parking is a definate benefit in San Francisco and <hl> the location so near to Fishermans Wharf was great <hl>. The room had free wifi and there is free coffee in the reception. On the downside, the walls were a little thin and you can hear people outside, however this did not affect how we slept. The hallways and stairs leading to the rooms were also not the most attractive but we would definately stay again if we were in san Francisco.

Free parking is a definate benefit in San Francisco and <hl> the location so near to Fishermans Wharf was great <hl> .


Question: How is the location?

My husband and I stayed at the Villa Florence over Labor Day weekend, and it was a perfect spot. No need to have a car, the BART is near if you are coming in from the airport, as well as the trolley just down the block and cabs are plentiful. We loved the complimentary wine and the decor of the lobby. We received friendly help with restaurant recommendations and were pleased over their suggestions. Loved the Aveda products and even though the room was small, it was cozy and it's not as if you are going to the city by the bay to stay in your room the whole time anyway! I have recommended to friends to stay there and will definitely return to the Villa Florence. It reminded me of European boutique hotels that I've stayed in.

Answer: It reminded me of European boutique hotels that I've stayed in

My husband and I stayed at the Villa Florence over Labor Day weekend, and it was a perfect spot. No need to have a car, the BART is near if you are coming in from the airport, as well as the trolley just down the block and cabs are plentiful. We loved the complimentary wine and the decor of the lobby. We received friendly help with restaurant recommendations and were pleased over their suggestions. Loved the Aveda products and even though the room was small, it was cozy and it's not as if you are going to the city by the bay to stay in your room the whole time anyway! I have recommended to friends to stay there and will definitely return to the Villa Florence. <hl> It reminded me of European boutique hotels that I've stayed in . <hl>

My husband and I stayed at the Villa Florence over Labor Day weekend, and it was a perfect spot. No need to have a car, the BART is near if you are coming in from the airport, as well as the trolley just down the block and cabs are plentiful. We loved the complimentary wine and the decor of the lobby. We received friendly help with restaurant recommendations and were pleased over their suggestions. Loved the Aveda products and even though the room was small, it was cozy and it's not as if you are going to the city by the bay to stay in your room the whole time anyway! I have recommended to friends to stay there and will definitely return to the Villa Florence. <hl> It reminded me of European boutique hotels that I've stayed in <hl>.

<hl> It reminded me of European boutique hotels that I've stayed in <hl> .


Question: Was the hotel in a good location?

It was just a one-night trip, visiting friends. I had no choice, since it was booked via Priceline the day before.First off the positives in no particular order: IPOD alarm clock, plush bed and linens, tastefully decorated.Lastly in no particular order: Mini frig, even though it's inside the TV armoire, was particularly noisy. The key for the minibar was broken, so I'm not sure an employee or a previous guest ate or drank something. Room was small, even though I seemed to have one of the bigger rooms on the floor, based on the emergency floor plan. My room number was 709 facing O'Farrell. I had a view of the Columbia Hotel (rundown) and a view of the Hilton kitty corner to the Serrano.The bathroom was small. There was no room to place toiletries. I had to use part of the bathtub and the top of the toilet to place toiletries. The toilet location was awkward. You couldn't close the door to use it, if you know what I mean. The shower pressure was excellent.The rooms along O'Farrell don't have enough sound insulation from the road noise below. I can't imagine what it must sound like on the lower floors.Room service selections sparse for a supposed 4-star hotel and you must order between 5-10pm for dinner.The area isn't too bad. Just don't go west or south (Tenderloin). Go north, and you hit Nob Hill. Go east, and you hit Union Square.If you need parking, park across the street at the California Garage for $32 total. It was advertised as $26 with in and out privileges, but there is a 25% tax on parking (RIP OFF). But it's better than paying $44 at the Serrano.What else? The fitness center was well equipped. It had 2 treadmills, a recumbant bike, 2 elliptical trainers, and I think it was one of those ski things. Anyways, the cardio equipment were equipped with personal cable TV's. It had a small area for free weights, had one multi-purpose lifting machine, and a weight bench. It was satisfactory.The business center was pay per use.Check-in was friendly; however, checkout was not after expressing my dissatisfaction with the outside noise on the O'Farrell side of the hotel.Overall, NOT a 4-star. I would maybe rate this as a 3.5 star. I would only stay here, if it was priced under $100 a night.

Answer: The area isn't too bad. Just don't go west or south (Tenderloin). Go north, and you hit Nob Hill. Go east, and you hit Union Square

It was just a one-night trip, visiting friends. I had no choice, since it was booked via Priceline the day before. First off the positives in no particular order: IPOD alarm clock, plush bed and linens, tastefully decorated. Lastly in no particular order: Mini frig, even though it's inside the TV armoire, was particularly noisy. The key for the minibar was broken, so I'm not sure an employee or a previous guest ate or drank something. Room was small, even though I seemed to have one of the bigger rooms on the floor, based on the emergency floor plan. My room number was 709 facing O'Farrell. I had a view of the Columbia Hotel (rundown) and a view of the Hilton kitty corner to the Serrano. The bathroom was small. There was no room to place toiletries. I had to use part of the bathtub and the top of the toilet to place toiletries. The toilet location was awkward. You couldn't close the door to use it, if you know what I mean. The shower pressure was excellent. The rooms along O'Farrell don't have enough sound insulation from the road noise below. I can't imagine what it must sound like on the lower floors. Room service selections sparse for a supposed 4-star hotel and you must order between 5-10pm for dinner. <hl> The area isn't too bad. Just don't go west or south (Tenderloin). Go north, and you hit Nob Hill. Go east, and you hit Union Square .If you need parking, park across the street at the California Garage for $32 total. <hl> It was advertised as $26 with in and out privileges, but there is a 25% tax on parking (RIP OFF). But it's better than paying $44 at the Serrano. What else? The fitness center was well equipped. It had 2 treadmills, a recumbant bike, 2 elliptical trainers, and I think it was one of those ski things. Anyways, the cardio equipment were equipped with personal cable TV's. It had a small area for free weights, had one multi-purpose lifting machine, and a weight bench. It was satisfactory. The business center was pay per use. Check-in was friendly; however, checkout was not after expressing my dissatisfaction with the outside noise on the O'Farrell side of the hotel. Overall, NOT a 4-star. I would maybe rate this as a 3.5 star. I would only stay here, if it was priced under $100 a night.

It was just a one-night trip, visiting friends. I had no choice, since it was booked via Priceline the day before.First off the positives in no particular order: IPOD alarm clock, plush bed and linens, tastefully decorated.Lastly in no particular order: Mini frig, even though it's inside the TV armoire, was particularly noisy. The key for the minibar was broken, so I'm not sure an employee or a previous guest ate or drank something. Room was small, even though I seemed to have one of the bigger rooms on the floor, based on the emergency floor plan. My room number was 709 facing O'Farrell. I had a view of the Columbia Hotel (rundown) and a view of the Hilton kitty corner to the Serrano.The bathroom was small. There was no room to place toiletries. I had to use part of the bathtub and the top of the toilet to place toiletries. The toilet location was awkward. You couldn't close the door to use it, if you know what I mean. The shower pressure was excellent.The rooms along O'Farrell don't have enough sound insulation from the road noise below. I can't imagine what it must sound like on the lower floors.Room service selections sparse for a supposed 4-star hotel and you must order between 5-10pm for dinner.<hl> The area isn't too bad. Just don't go west or south (Tenderloin). Go north, and you hit Nob Hill. Go east, and you hit Union Square <hl>.If you need parking, park across the street at the California Garage for $32 total. It was advertised as $26 with in and out privileges, but there is a 25% tax on parking (RIP OFF). But it's better than paying $44 at the Serrano.What else? The fitness center was well equipped. It had 2 treadmills, a recumbant bike, 2 elliptical trainers, and I think it was one of those ski things. Anyways, the cardio equipment were equipped with personal cable TV's. It had a small area for free weights, had one multi-purpose lifting machine, and a weight bench. It was satisfactory.The business center was pay per use.Check-in was friendly; however, checkout was not after expressing my dissatisfaction with the outside noise on the O'Farrell side of the hotel.Overall, NOT a 4-star. I would maybe rate this as a 3.5 star. I would only stay here, if it was priced under $100 a night.

<hl> The area isn't too bad. Just don't go west or south (Tenderloin). Go north, and you hit Nob Hill. Go east, and you hit Union Square <hl> .If you need parking, park across the street at the California Garage for $32 total.