Excellent customer service from valets, front desk staff, room service staff, housekeeping
question: What is the customer service?, context: My husband and I stayed here on our wedding night after a terrible fiasco at the Inn Above Tide in Sausalito (awful place) which forced us to find another hotel ASAP. We chose the Hotel Monaco and were so happy with our choice!We stayed in a Monte Carlo Suite, which looked EXACTLY, if not better, than it did online. Our suite was #323, and was two rooms, with large floor to ceiling windows, fabulous and fun decor, enourmous bed with down comforter, huge plasma TV, free wireless and a large bathroom with elegant fixtures and a two-person whirlpool tub. Not to mention plentiful Aveda bath products, which were refilled daily.Everything about our stay was top-notch. Excellent customer service from valets, front desk staff, room service staff, housekeeping. They have a great wine hour from where they offer free chair massages and tarrot card readings. We took advantage of both and had a great time. Also, they offered a large selection of fine wines and were very generous with the amount they poured.We oreded a room service dinner and it was wonderful. It is served from the Grand Cafe located in the hotel and we were very pleased. They also offered a nightly turn-down service which was a nice touch. We cant wait to come back for our 1 year anniversary. Keep up the excellent work, Hotel Monaco!!!PS - I would share my photos of the room, but they look exactly the same as the ones online. For once, a website which actually shows what you get! 
What is the customer service?
Excellent customer service from valets, front desk staff, room service staff, housekeeping .
My husband and I stayed here on our wedding night after a terrible fiasco at the Inn Above Tide in Sausalito (awful place) which forced us to find another hotel ASAP. We chose the Hotel Monaco and were so happy with our choice!We stayed in a Monte Carlo Suite, which looked EXACTLY, if not better, than it did online. Our suite was #323, and was two rooms, with large floor to ceiling windows, fabulous and fun decor, enourmous bed with down comforter, huge plasma TV, free wireless and a large bathroom with elegant fixtures and a two-person whirlpool tub. Not to mention plentiful Aveda bath products, which were refilled daily.Everything about our stay was top-notch. Excellent customer service from valets, front desk staff, room service staff, housekeeping. They have a great wine hour from where they offer free chair massages and tarrot card readings. We took advantage of both and had a great time. Also, they offered a large selection of fine wines and were very generous with the amount they poured.We oreded a room service dinner and it was wonderful. It is served from the Grand Cafe located in the hotel and we were very pleased. They also offered a nightly turn-down service which was a nice touch. We cant wait to come back for our 1 year anniversary. Keep up the excellent work, Hotel Monaco!!!PS - I would share my photos of the room, but they look exactly the same as the ones online. For once, a website which actually shows what you get! 
<hl> Excellent customer service from valets, front desk staff, room service staff, housekeeping <hl> .
My husband and I stayed here on our wedding night after a terrible fiasco at the Inn Above Tide in Sausalito (awful place) which forced us to find another hotel ASAP. We chose the Hotel Monaco and were so happy with our choice!We stayed in a Monte Carlo Suite, which looked EXACTLY, if not better, than it did online. Our suite was #323, and was two rooms, with large floor to ceiling windows, fabulous and fun decor, enourmous bed with down comforter, huge plasma TV, free wireless and a large bathroom with elegant fixtures and a two-person whirlpool tub. Not to mention plentiful Aveda bath products, which were refilled daily.Everything about our stay was top-notch. <hl> Excellent customer service from valets, front desk staff, room service staff, housekeeping <hl>. They have a great wine hour from where they offer free chair massages and tarrot card readings. We took advantage of both and had a great time. Also, they offered a large selection of fine wines and were very generous with the amount they poured.We oreded a room service dinner and it was wonderful. It is served from the Grand Cafe located in the hotel and we were very pleased. They also offered a nightly turn-down service which was a nice touch. We cant wait to come back for our 1 year anniversary. Keep up the excellent work, Hotel Monaco!!!PS - I would share my photos of the room, but they look exactly the same as the ones online. For once, a website which actually shows what you get! 
My husband and I stayed here on our wedding night after a terrible fiasco at the Inn Above Tide in Sausalito (awful place) which forced us to find another hotel ASAP. We chose the Hotel Monaco and were so happy with our choice!We stayed in a Monte Carlo Suite, which looked EXACTLY, if not better, than it did online. Our suite was #323, and was two rooms, with large floor to ceiling windows, fabulous and fun decor, enourmous bed with down comforter, huge plasma TV, free wireless and a large bathroom with elegant fixtures and a two-person whirlpool tub. Not to mention plentiful Aveda bath products, which were refilled daily. Everything about our stay was top-notch. <hl> Excellent customer service from valets, front desk staff, room service staff, housekeeping . <hl> They have a great wine hour from where they offer free chair massages and tarrot card readings. We took advantage of both and had a great time. Also, they offered a large selection of fine wines and were very generous with the amount they poured. We oreded a room service dinner and it was wonderful. It is served from the Grand Cafe located in the hotel and we were very pleased. They also offered a nightly turn-down service which was a nice touch. We cant wait to come back for our 1 year anniversary. Keep up the excellent work, Hotel Monaco!!!PS - I would share my photos of the room, but they look exactly the same as the ones online. For once, a website which actually shows what you get!