but the hotel itself worn and tired
question: What is the quality of the property?, context: I go to San Francisco on business several times a year and have usually stayed at the Stanford Court. My last couple visits were less than satisfactory. I recommended the hotel to other co-workers who stayed there and they did not receive complimentary coffee. When I wrote to the management, it was checked out and determined that one WAS delivered (tho the time stated was after the guest checked out!!) and the other one just &quot;slipped through the cracks&quot; or some such thing. I was told that on my next visit, I would be given an upgraded room with a view. When I stayed there again (Feb 2005), I brought the letter that said I'd be given an upgraded room and was told that the manager who wrote the letter no longer worked there. The room I got was an interior room with NO view! The following day, I stopped at the vending machine on the 2nd floor to get bottled water and the machine dispensed soda instead. I brought it to the front desk for either a refund or replacement and the clerk asked a bellboy to get me some bottled water to replace it and he said that there was none in the fridge. The clerk then told me that WARM water was better for me than cold anyway. I just said that I had paid for cold water. I went back to my room and a while later, housekeeping brought me some warm bottled water. As others have said in reviews, the location is great, but the hotel itself worn and tired, some of the staff ok, others indifferent at best. Personally, I won't stay there again. Grosvenor Suites is right around the corner and a better deal. 
What is the quality of the property?
As others have said in reviews, the location is great, but the hotel itself worn and tired , some of the staff ok, others indifferent at best.
I go to San Francisco on business several times a year and have usually stayed at the Stanford Court. My last couple visits were less than satisfactory. I recommended the hotel to other co-workers who stayed there and they did not receive complimentary coffee. When I wrote to the management, it was checked out and determined that one WAS delivered (tho the time stated was after the guest checked out!!) and the other one just &quot;slipped through the cracks&quot; or some such thing. I was told that on my next visit, I would be given an upgraded room with a view. When I stayed there again (Feb 2005), I brought the letter that said I'd be given an upgraded room and was told that the manager who wrote the letter no longer worked there. The room I got was an interior room with NO view! The following day, I stopped at the vending machine on the 2nd floor to get bottled water and the machine dispensed soda instead. I brought it to the front desk for either a refund or replacement and the clerk asked a bellboy to get me some bottled water to replace it and he said that there was none in the fridge. The clerk then told me that WARM water was better for me than cold anyway. I just said that I had paid for cold water. I went back to my room and a while later, housekeeping brought me some warm bottled water. As others have said in reviews, the location is great, but the hotel itself worn and tired, some of the staff ok, others indifferent at best. Personally, I won't stay there again. Grosvenor Suites is right around the corner and a better deal. 
As others have said in reviews, the location is great, <hl> but the hotel itself worn and tired <hl> , some of the staff ok, others indifferent at best.
I go to San Francisco on business several times a year and have usually stayed at the Stanford Court. My last couple visits were less than satisfactory. I recommended the hotel to other co-workers who stayed there and they did not receive complimentary coffee. When I wrote to the management, it was checked out and determined that one WAS delivered (tho the time stated was after the guest checked out!!) and the other one just &quot;slipped through the cracks&quot; or some such thing. I was told that on my next visit, I would be given an upgraded room with a view. When I stayed there again (Feb 2005), I brought the letter that said I'd be given an upgraded room and was told that the manager who wrote the letter no longer worked there. The room I got was an interior room with NO view! The following day, I stopped at the vending machine on the 2nd floor to get bottled water and the machine dispensed soda instead. I brought it to the front desk for either a refund or replacement and the clerk asked a bellboy to get me some bottled water to replace it and he said that there was none in the fridge. The clerk then told me that WARM water was better for me than cold anyway. I just said that I had paid for cold water. I went back to my room and a while later, housekeeping brought me some warm bottled water. As others have said in reviews, the location is great, <hl> but the hotel itself worn and tired <hl>, some of the staff ok, others indifferent at best. Personally, I won't stay there again. Grosvenor Suites is right around the corner and a better deal. 
I go to San Francisco on business several times a year and have usually stayed at the Stanford Court. My last couple visits were less than satisfactory. I recommended the hotel to other co-workers who stayed there and they did not receive complimentary coffee. When I wrote to the management, it was checked out and determined that one WAS delivered (tho the time stated was after the guest checked out!!) and the other one just &quot;slipped through the cracks&quot; or some such thing. I was told that on my next visit, I would be given an upgraded room with a view. When I stayed there again (Feb 2005), I brought the letter that said I'd be given an upgraded room and was told that the manager who wrote the letter no longer worked there. The room I got was an interior room with NO view! The following day, I stopped at the vending machine on the 2nd floor to get bottled water and the machine dispensed soda instead. I brought it to the front desk for either a refund or replacement and the clerk asked a bellboy to get me some bottled water to replace it and he said that there was none in the fridge. The clerk then told me that WARM water was better for me than cold anyway. I just said that I had paid for cold water. I went back to my room and a while later, housekeeping brought me some warm bottled water. <hl> As others have said in reviews, the location is great, but the hotel itself worn and tired , some of the staff ok, others indifferent at best. <hl> Personally, I won't stay there again. Grosvenor Suites is right around the corner and a better deal.