they don't care about providing any actual service
question: Why do I have a big food?, context: I had heard rave reviews about Wish and decided to make a reservation for Sunday brunch, which was my first mistake. After arriving with a small group at this cute little restaurant, I gave my name, but was warned by the customer ahead of us in line that reservations don't mean a thing at Wish. She was right: we proceeded to wait 45 minutes to be seated. As for an explanation, the manager couldn't get her story straight. She told me that our table was being set up and would be ready any minute, while another person reported she had said (moments later) that our table was still occupied and they couldn't kick out other patrons, even if they were taking forever to pay. In truth, they were overbooked and understaffed.When we finally got to our table, there was no apology or acknowledgement of the situation or how long we had to wait, even with a reservation. The food (which, unsurprisingly, took forever to arrive) was decent but not worth the headache and certainly not the best brunch I've had in Toronto. We all left with the impression that because Wish is so trendy, they don't care about providing any actual service. You feel like you're just a number, which is surprising for such a cozy, intimate space. I know that brunch places can easily get overwhelmed on Sundays but if the staff had acted like they cared and not like they were doing us a favour, it would have made a difference.Also, be warned, if you're seated in the front part of the restaurant, it will be so noisy that you can hardly hear the people you're with. What you can hear exceptionally well is the bell chiming from the kitchen and cooks yelling orders to each other, but I'm assuming it's a deliberate attempt to be edgy.Go elsewhere for better food and way better service. 
Why do I have a big food?
We all left with the impression that because Wish is so trendy, they don't care about providing any actual service .
I had heard rave reviews about Wish and decided to make a reservation for Sunday brunch, which was my first mistake. After arriving with a small group at this cute little restaurant, I gave my name, but was warned by the customer ahead of us in line that reservations don't mean a thing at Wish. She was right: we proceeded to wait 45 minutes to be seated. As for an explanation, the manager couldn't get her story straight. She told me that our table was being set up and would be ready any minute, while another person reported she had said (moments later) that our table was still occupied and they couldn't kick out other patrons, even if they were taking forever to pay. In truth, they were overbooked and understaffed.When we finally got to our table, there was no apology or acknowledgement of the situation or how long we had to wait, even with a reservation. The food (which, unsurprisingly, took forever to arrive) was decent but not worth the headache and certainly not the best brunch I've had in Toronto. We all left with the impression that because Wish is so trendy, they don't care about providing any actual service. You feel like you're just a number, which is surprising for such a cozy, intimate space. I know that brunch places can easily get overwhelmed on Sundays but if the staff had acted like they cared and not like they were doing us a favour, it would have made a difference.Also, be warned, if you're seated in the front part of the restaurant, it will be so noisy that you can hardly hear the people you're with. What you can hear exceptionally well is the bell chiming from the kitchen and cooks yelling orders to each other, but I'm assuming it's a deliberate attempt to be edgy.Go elsewhere for better food and way better service. 
We all left with the impression that because Wish is so trendy, <hl> they don't care about providing any actual service <hl> .
I had heard rave reviews about Wish and decided to make a reservation for Sunday brunch, which was my first mistake. After arriving with a small group at this cute little restaurant, I gave my name, but was warned by the customer ahead of us in line that reservations don't mean a thing at Wish. She was right: we proceeded to wait 45 minutes to be seated. As for an explanation, the manager couldn't get her story straight. She told me that our table was being set up and would be ready any minute, while another person reported she had said (moments later) that our table was still occupied and they couldn't kick out other patrons, even if they were taking forever to pay. In truth, they were overbooked and understaffed.When we finally got to our table, there was no apology or acknowledgement of the situation or how long we had to wait, even with a reservation. The food (which, unsurprisingly, took forever to arrive) was decent but not worth the headache and certainly not the best brunch I've had in Toronto. We all left with the impression that because Wish is so trendy, <hl> they don't care about providing any actual service <hl>. You feel like you're just a number, which is surprising for such a cozy, intimate space. I know that brunch places can easily get overwhelmed on Sundays but if the staff had acted like they cared and not like they were doing us a favour, it would have made a difference.Also, be warned, if you're seated in the front part of the restaurant, it will be so noisy that you can hardly hear the people you're with. What you can hear exceptionally well is the bell chiming from the kitchen and cooks yelling orders to each other, but I'm assuming it's a deliberate attempt to be edgy.Go elsewhere for better food and way better service. 
I had heard rave reviews about Wish and decided to make a reservation for Sunday brunch, which was my first mistake. After arriving with a small group at this cute little restaurant, I gave my name, but was warned by the customer ahead of us in line that reservations don't mean a thing at Wish. She was right: we proceeded to wait 45 minutes to be seated. As for an explanation, the manager couldn't get her story straight. She told me that our table was being set up and would be ready any minute, while another person reported she had said (moments later) that our table was still occupied and they couldn't kick out other patrons, even if they were taking forever to pay. In truth, they were overbooked and understaffed. When we finally got to our table, there was no apology or acknowledgement of the situation or how long we had to wait, even with a reservation. The food (which, unsurprisingly, took forever to arrive) was decent but not worth the headache and certainly not the best brunch I've had in Toronto. <hl> We all left with the impression that because Wish is so trendy, they don't care about providing any actual service . <hl> You feel like you're just a number, which is surprising for such a cozy, intimate space. I know that brunch places can easily get overwhelmed on Sundays but if the staff had acted like they cared and not like they were doing us a favour, it would have made a difference. Also, be warned, if you're seated in the front part of the restaurant, it will be so noisy that you can hardly hear the people you're with. What you can hear exceptionally well is the bell chiming from the kitchen and cooks yelling orders to each other, but I'm assuming it's a deliberate attempt to be edgy. Go elsewhere for better food and way better service.