The front desk staff was extremely rude
question: How is front desk?, context: We stayed at this hotel for two nights on a vacation. It was awful. My own complaints are very similar to the other reviews. We booked on priceline. We also called to confirm a smoking king room (and also emailed). When we checked in we were told we could not have the room we had requested (and they confirmed). The hotel manager (sounds like the same one discussed in earlier reviews) told us &quot;thats what you get for booking on priceline&quot; and said that we should have booked through them instead. The front desk staff was extremely rude. This is no four star hotel. The rooms are dirty and dingy. Ours faced the driveway on the ground floor. All night there were cars driving in and out, idling their engines. Our window was blocked by a wooden beam and cement post. The washroom was tiny and the tiles were caved in around the faucet and appeared to be rotten underneath. The rooms are also extremely small. I do not know if this is all rooms, or just the second class rooms that they relegate people who do not book directly through their site to. We asked for guest robes and were told we would have to &quot;sign them out&quot; (again, duplicating the treatment of an earlier reviewer who felt like a criminal). The location is the only positive feature...but it is not worth it! There are so many nicer (and less expensive) hotels in the area with the same location.When we checked in (in the early afternoon) there were still dirty breakfast dishes (with dead flies floating in the orange juice) left outside our door in the hallway. It was dirty and dingy. We requested an in room fridge (none were available) and to get ice we had to walk to a different building, and then up an elevator and down a hall. I felt very poorly treated. For the amount of money that they charge, this hotel is not worth it. It is not the same class or standards that you might expect from other hotels in the Sheraton line. It was awful. Do not stay here. 
How is front desk?
The front desk staff was extremely rude .
We stayed at this hotel for two nights on a vacation. It was awful. My own complaints are very similar to the other reviews. We booked on priceline. We also called to confirm a smoking king room (and also emailed). When we checked in we were told we could not have the room we had requested (and they confirmed). The hotel manager (sounds like the same one discussed in earlier reviews) told us &quot;thats what you get for booking on priceline&quot; and said that we should have booked through them instead. The front desk staff was extremely rude. This is no four star hotel. The rooms are dirty and dingy. Ours faced the driveway on the ground floor. All night there were cars driving in and out, idling their engines. Our window was blocked by a wooden beam and cement post. The washroom was tiny and the tiles were caved in around the faucet and appeared to be rotten underneath. The rooms are also extremely small. I do not know if this is all rooms, or just the second class rooms that they relegate people who do not book directly through their site to. We asked for guest robes and were told we would have to &quot;sign them out&quot; (again, duplicating the treatment of an earlier reviewer who felt like a criminal). The location is the only positive feature...but it is not worth it! There are so many nicer (and less expensive) hotels in the area with the same location.When we checked in (in the early afternoon) there were still dirty breakfast dishes (with dead flies floating in the orange juice) left outside our door in the hallway. It was dirty and dingy. We requested an in room fridge (none were available) and to get ice we had to walk to a different building, and then up an elevator and down a hall. I felt very poorly treated. For the amount of money that they charge, this hotel is not worth it. It is not the same class or standards that you might expect from other hotels in the Sheraton line. It was awful. Do not stay here. 
<hl> The front desk staff was extremely rude <hl> .
We stayed at this hotel for two nights on a vacation. It was awful. My own complaints are very similar to the other reviews. We booked on priceline. We also called to confirm a smoking king room (and also emailed). When we checked in we were told we could not have the room we had requested (and they confirmed). The hotel manager (sounds like the same one discussed in earlier reviews) told us &quot;thats what you get for booking on priceline&quot; and said that we should have booked through them instead. <hl> The front desk staff was extremely rude <hl>. This is no four star hotel. The rooms are dirty and dingy. Ours faced the driveway on the ground floor. All night there were cars driving in and out, idling their engines. Our window was blocked by a wooden beam and cement post. The washroom was tiny and the tiles were caved in around the faucet and appeared to be rotten underneath. The rooms are also extremely small. I do not know if this is all rooms, or just the second class rooms that they relegate people who do not book directly through their site to. We asked for guest robes and were told we would have to &quot;sign them out&quot; (again, duplicating the treatment of an earlier reviewer who felt like a criminal). The location is the only positive feature...but it is not worth it! There are so many nicer (and less expensive) hotels in the area with the same location.When we checked in (in the early afternoon) there were still dirty breakfast dishes (with dead flies floating in the orange juice) left outside our door in the hallway. It was dirty and dingy. We requested an in room fridge (none were available) and to get ice we had to walk to a different building, and then up an elevator and down a hall. I felt very poorly treated. For the amount of money that they charge, this hotel is not worth it. It is not the same class or standards that you might expect from other hotels in the Sheraton line. It was awful. Do not stay here. 
We stayed at this hotel for two nights on a vacation. It was awful. My own complaints are very similar to the other reviews. We booked on priceline. We also called to confirm a smoking king room (and also emailed). When we checked in we were told we could not have the room we had requested (and they confirmed). The hotel manager (sounds like the same one discussed in earlier reviews) told us &quot;thats what you get for booking on priceline&quot; and said that we should have booked through them instead. <hl> The front desk staff was extremely rude . <hl> This is no four star hotel. The rooms are dirty and dingy. Ours faced the driveway on the ground floor. All night there were cars driving in and out, idling their engines. Our window was blocked by a wooden beam and cement post. The washroom was tiny and the tiles were caved in around the faucet and appeared to be rotten underneath. The rooms are also extremely small. I do not know if this is all rooms, or just the second class rooms that they relegate people who do not book directly through their site to. We asked for guest robes and were told we would have to &quot;sign them out&quot; (again, duplicating the treatment of an earlier reviewer who felt like a criminal). The location is the only positive feature...but it is not worth it! There are so many nicer (and less expensive) hotels in the area with the same location. When we checked in (in the early afternoon) there were still dirty breakfast dishes (with dead flies floating in the orange juice) left outside our door in the hallway. It was dirty and dingy. We requested an in room fridge (none were available) and to get ice we had to walk to a different building, and then up an elevator and down a hall. I felt very poorly treated. For the amount of money that they charge, this hotel is not worth it. It is not the same class or standards that you might expect from other hotels in the Sheraton line. It was awful. Do not stay here.