ruined my experience. I was staying at
question: Is price affordable?, context: I was really excited to try the food at Khao San Road, since I had heard such great things and seen the Yelp ratings. And, the raves about the food are absolutely correct. The food is good (but even still, I've had better Thai). Unfortunately, the owners and the service I received completely ruined my experience. I was staying at a local hotel, which made reservations for our party (and I heard the concierge make the reservation). When we got to the restaurant, they first couldn't find our reservation; after waiting 10 minutes, they tried to seat the four of us at a table for two in the back corner. There was no way the four of us could fit around this small table. So, the OWNER (note: not just an employee) apologized and offered us a round of drinks on the house to make up for the delay. We were finally seated, but again the owner came over to our table to tell us that we didn't have a reservation and basically called us a liar. We asked him what he would like us to do - we already had appetizers on the table, so he told us to stay (so what was the point of him harassing us again?). The bill came and our drinks were not taken off the bill. We called the two co-owners over and they told us we all must have misheard and that had never said anything like that. Blatant lie. He then called us liars and told us we were trying to get out of paying. He then proceeded to charge our credit cards twice, so somehow I now am paying three times what I should have been paying (since those drinks were never taken off). As a customer, I've never been treated so poorly. So, yes, the food is good, but there are equally good / better places out there that don't treat their customers so horribly. Do yourself a favor, avoid the crowd and wait, the insults and harassment, and go eat somewhere else. 
Is price affordable?
Unfortunately, the owners and the service I received completely ruined my experience. I was staying at a local hotel, which made reservations for our party (and I heard the concierge make the reservation).
I was really excited to try the food at Khao San Road, since I had heard such great things and seen the Yelp ratings. And, the raves about the food are absolutely correct. The food is good (but even still, I've had better Thai). Unfortunately, the owners and the service I received completely ruined my experience. I was staying at a local hotel, which made reservations for our party (and I heard the concierge make the reservation). When we got to the restaurant, they first couldn't find our reservation; after waiting 10 minutes, they tried to seat the four of us at a table for two in the back corner. There was no way the four of us could fit around this small table. So, the OWNER (note: not just an employee) apologized and offered us a round of drinks on the house to make up for the delay. We were finally seated, but again the owner came over to our table to tell us that we didn't have a reservation and basically called us a liar. We asked him what he would like us to do - we already had appetizers on the table, so he told us to stay (so what was the point of him harassing us again?). The bill came and our drinks were not taken off the bill. We called the two co-owners over and they told us we all must have misheard and that had never said anything like that. Blatant lie. He then called us liars and told us we were trying to get out of paying. He then proceeded to charge our credit cards twice, so somehow I now am paying three times what I should have been paying (since those drinks were never taken off). As a customer, I've never been treated so poorly. So, yes, the food is good, but there are equally good / better places out there that don't treat their customers so horribly. Do yourself a favor, avoid the crowd and wait, the insults and harassment, and go eat somewhere else. 
Unfortunately, the owners and the service I received completely <hl> ruined my experience. I was staying at <hl> a local hotel, which made reservations for our party (and I heard the concierge make the reservation).
I was really excited to try the food at Khao San Road, since I had heard such great things and seen the Yelp ratings. And, the raves about the food are absolutely correct. The food is good (but even still, I've had better Thai). Unfortunately, the owners and the service I received completely <hl> ruined my experience. I was staying at <hl> a local hotel, which made reservations for our party (and I heard the concierge make the reservation). When we got to the restaurant, they first couldn't find our reservation; after waiting 10 minutes, they tried to seat the four of us at a table for two in the back corner. There was no way the four of us could fit around this small table. So, the OWNER (note: not just an employee) apologized and offered us a round of drinks on the house to make up for the delay. We were finally seated, but again the owner came over to our table to tell us that we didn't have a reservation and basically called us a liar. We asked him what he would like us to do - we already had appetizers on the table, so he told us to stay (so what was the point of him harassing us again?). The bill came and our drinks were not taken off the bill. We called the two co-owners over and they told us we all must have misheard and that had never said anything like that. Blatant lie. He then called us liars and told us we were trying to get out of paying. He then proceeded to charge our credit cards twice, so somehow I now am paying three times what I should have been paying (since those drinks were never taken off). As a customer, I've never been treated so poorly. So, yes, the food is good, but there are equally good / better places out there that don't treat their customers so horribly. Do yourself a favor, avoid the crowd and wait, the insults and harassment, and go eat somewhere else. 
I was really excited to try the food at Khao San Road, since I had heard such great things and seen the Yelp ratings. And, the raves about the food are absolutely correct. The food is good (but even still, I've had better Thai). <hl> Unfortunately, the owners and the service I received completely ruined my experience. I was staying at a local hotel, which made reservations for our party (and I heard the concierge make the reservation). <hl> When we got to the restaurant, they first couldn't find our reservation; after waiting 10 minutes, they tried to seat the four of us at a table for two in the back corner. There was no way the four of us could fit around this small table. So, the OWNER (note: not just an employee) apologized and offered us a round of drinks on the house to make up for the delay. We were finally seated, but again the owner came over to our table to tell us that we didn't have a reservation and basically called us a liar. We asked him what he would like us to do - we already had appetizers on the table, so he told us to stay (so what was the point of him harassing us again?). The bill came and our drinks were not taken off the bill. We called the two co-owners over and they told us we all must have misheard and that had never said anything like that. Blatant lie. He then called us liars and told us we were trying to get out of paying. He then proceeded to charge our credit cards twice, so somehow I now am paying three times what I should have been paying (since those drinks were never taken off). As a customer, I've never been treated so poorly. So, yes, the food is good, but there are equally good / better places out there that don't treat their customers so horribly. Do yourself a favor, avoid the crowd and wait, the insults and harassment, and go eat somewhere else.