Overall had a pretty disappointing experience with the service
question: How is the service?, context: Overall had a pretty disappointing experience with the service. Food was average but I am from Vancouver so quality of Japanese food in Toronto can't be compared.We ordered the omakase sushi .. on the menu it says 18 pieces. Chef selection. No substitution. When it arrived..there were only 17 pieces. We asked the server about it. She counted twice to confirm it is indeed 17 pieces and said it was because uni and ikura are considered premium sushi so they give us one piece less.I find it pretty ridiculous... The menu says 18 pieces yet that can give us any amount they want? Neverthrless, is it THAT costly for the restaurant to give us that 1 extra piece of sushi? I'd say its false advertising. Service was not great either-water was never filled-never offered to order drinks when we sat down -expected us to make room for the server to put down the food- didn't even place the plate properly in the right directionI spoke to the manager and told him I was very disappointed with the service I received  and all he said was I am very sorry without even asking what went wrong. Unbelievable.If they position themselves as a higher end Japanese restaurant, as reflected in the price, I am expecting a better dining experience. 
How is the service?
Overall had a pretty disappointing experience with the service .
Overall had a pretty disappointing experience with the service. Food was average but I am from Vancouver so quality of Japanese food in Toronto can't be compared.We ordered the omakase sushi .. on the menu it says 18 pieces. Chef selection. No substitution. When it arrived..there were only 17 pieces. We asked the server about it. She counted twice to confirm it is indeed 17 pieces and said it was because uni and ikura are considered premium sushi so they give us one piece less.I find it pretty ridiculous... The menu says 18 pieces yet that can give us any amount they want? Neverthrless, is it THAT costly for the restaurant to give us that 1 extra piece of sushi? I'd say its false advertising. Service was not great either-water was never filled-never offered to order drinks when we sat down -expected us to make room for the server to put down the food- didn't even place the plate properly in the right directionI spoke to the manager and told him I was very disappointed with the service I received  and all he said was I am very sorry without even asking what went wrong. Unbelievable.If they position themselves as a higher end Japanese restaurant, as reflected in the price, I am expecting a better dining experience. 
<hl> Overall had a pretty disappointing experience with the service <hl> .
<hl> Overall had a pretty disappointing experience with the service <hl>. Food was average but I am from Vancouver so quality of Japanese food in Toronto can't be compared.We ordered the omakase sushi .. on the menu it says 18 pieces. Chef selection. No substitution. When it arrived..there were only 17 pieces. We asked the server about it. She counted twice to confirm it is indeed 17 pieces and said it was because uni and ikura are considered premium sushi so they give us one piece less.I find it pretty ridiculous... The menu says 18 pieces yet that can give us any amount they want? Neverthrless, is it THAT costly for the restaurant to give us that 1 extra piece of sushi? I'd say its false advertising. Service was not great either-water was never filled-never offered to order drinks when we sat down -expected us to make room for the server to put down the food- didn't even place the plate properly in the right directionI spoke to the manager and told him I was very disappointed with the service I received and all he said was I am very sorry without even asking what went wrong. Unbelievable.If they position themselves as a higher end Japanese restaurant, as reflected in the price, I am expecting a better dining experience. 
<hl> Overall had a pretty disappointing experience with the service . <hl> Food was average but I am from Vancouver so quality of Japanese food in Toronto can't be compared. We ordered the omakase sushi .. on the menu it says 18 pieces. Chef selection. No substitution. When it arrived..there were only 17 pieces. We asked the server about it. She counted twice to confirm it is indeed 17 pieces and said it was because uni and ikura are considered premium sushi so they give us one piece less. I find it pretty ridiculous... The menu says 18 pieces yet that can give us any amount they want? Neverthrless, is it THAT costly for the restaurant to give us that 1 extra piece of sushi? I'd say its false advertising. Service was not great either-water was never filled-never offered to order drinks when we sat down -expected us to make room for the server to put down the food- didn't even place the plate properly in the right directionI spoke to the manager and told him I was very disappointed with the service I received and all he said was I am very sorry without even asking what went wrong. Unbelievable. If they position themselves as a higher end Japanese restaurant, as reflected in the price, I am expecting a better dining experience.