Service is a bit slow
question: Is this a real good food service?, context: I stayed at the Omni for 2 nights over Memorial Day weekend. I got a great weekend rate at $169 a night. LOCATION: The location could not be any better. We took the BART and walked 4 blocks (10 minutes) to the hotel. Just make sure you don't have too much luggage. The hotel is also within walking distance of Union Square and Chinatown. There are also Muni lines and cable car lines very close by.HOTEL:I knew that it was an older hotel, but I guess I expected the rooms to be nicer. It is very clean, but there was no &quot;wow&quot; factor that I have seen at other hotels like Novotel Singapore or Venetian in Vegas. It was a regular room with regular t.v. with nice amenities but nothing ultra-modern. The bed was very comfortable. The rooms were very quiet, although you could hear some hallway noise, but nothing from outside the building. I guess that is why they are not considered a 5 star hotel. Minus one star for the room.SERVICE:The service was very good overall. Check in was quick and all the staff were extremely friendly. We are a select guest, so we get morning beverage service (you are supposed to get a card outside your room and you hang it out with your beverages). Since this is our first stay, we had no idea how this worked. We never got a card and got no beverages in the morning. When I called the front desk, they forwarded me to room service, and I got my beverages. I also told front desk that I didn't get a beverage card, just a room service, when they asked if I hung it outside. Well, for a #1 rated Tripadvisor and 4 star hotel, I would expect a select guest beverage card the following night, but no. So, minus one star for that. However, when I wanted coffee the next morning at 11:00 a.m. (they have a pot of coffee in Bob's every morning until 10:00 a.m.), the staff got me one, so add one star.Overall, this is a great hotel with great service. I can see why it is not 5 stars, but the service really makes it above the rest.HOTEL TIPS:Get free water and fruit in the fitness room. There is also free fruit in the afternoon and free lemonade in the lobby. There is free coffee in the morning at Bob's bar until 10:00 a.m. But, you get free beverage service delivered to your room if you sign up as a selected guest.RESTAURANT TIPS:We found two great restaurants within walking distance of the hotel. Both are highly rated on yelp. The first is Bix. It is on Gold St., which is about 5 blocks north of Montgomery (10 minutes walk). It's in a small alley, and the food is awesome and moderately priced (entrees $25 to 35 range). Their appetizers are incredible, and the atmosphere is very nice. The second is Great Eastern in Chinatown for dim sum. This place is located on Jackson St. by Kearny. It is very clean compared to the other Chinatown places, and you order off of a menu with pictures (no carts). Service is a bit slow, but if you are looking for an adventure in Chinatown, definitely try dim sum there. Go early (before 11:00) to avoid the crazy crowds! 
Is this a real good food service?
Service is a bit slow , but if you are looking for an adventure in Chinatown, definitely try dim sum there.
I stayed at the Omni for 2 nights over Memorial Day weekend. I got a great weekend rate at $169 a night. LOCATION: The location could not be any better. We took the BART and walked 4 blocks (10 minutes) to the hotel. Just make sure you don't have too much luggage. The hotel is also within walking distance of Union Square and Chinatown. There are also Muni lines and cable car lines very close by.HOTEL:I knew that it was an older hotel, but I guess I expected the rooms to be nicer. It is very clean, but there was no &quot;wow&quot; factor that I have seen at other hotels like Novotel Singapore or Venetian in Vegas. It was a regular room with regular t.v. with nice amenities but nothing ultra-modern. The bed was very comfortable. The rooms were very quiet, although you could hear some hallway noise, but nothing from outside the building. I guess that is why they are not considered a 5 star hotel. Minus one star for the room.SERVICE:The service was very good overall. Check in was quick and all the staff were extremely friendly. We are a select guest, so we get morning beverage service (you are supposed to get a card outside your room and you hang it out with your beverages). Since this is our first stay, we had no idea how this worked. We never got a card and got no beverages in the morning. When I called the front desk, they forwarded me to room service, and I got my beverages. I also told front desk that I didn't get a beverage card, just a room service, when they asked if I hung it outside. Well, for a #1 rated Tripadvisor and 4 star hotel, I would expect a select guest beverage card the following night, but no. So, minus one star for that. However, when I wanted coffee the next morning at 11:00 a.m. (they have a pot of coffee in Bob's every morning until 10:00 a.m.), the staff got me one, so add one star.Overall, this is a great hotel with great service. I can see why it is not 5 stars, but the service really makes it above the rest.HOTEL TIPS:Get free water and fruit in the fitness room. There is also free fruit in the afternoon and free lemonade in the lobby. There is free coffee in the morning at Bob's bar until 10:00 a.m. But, you get free beverage service delivered to your room if you sign up as a selected guest.RESTAURANT TIPS:We found two great restaurants within walking distance of the hotel. Both are highly rated on yelp. The first is Bix. It is on Gold St., which is about 5 blocks north of Montgomery (10 minutes walk). It's in a small alley, and the food is awesome and moderately priced (entrees $25 to 35 range). Their appetizers are incredible, and the atmosphere is very nice. The second is Great Eastern in Chinatown for dim sum. This place is located on Jackson St. by Kearny. It is very clean compared to the other Chinatown places, and you order off of a menu with pictures (no carts). Service is a bit slow, but if you are looking for an adventure in Chinatown, definitely try dim sum there. Go early (before 11:00) to avoid the crazy crowds! 
<hl> Service is a bit slow <hl> , but if you are looking for an adventure in Chinatown, definitely try dim sum there.
I stayed at the Omni for 2 nights over Memorial Day weekend. I got a great weekend rate at $169 a night. LOCATION: The location could not be any better. We took the BART and walked 4 blocks (10 minutes) to the hotel. Just make sure you don't have too much luggage. The hotel is also within walking distance of Union Square and Chinatown. There are also Muni lines and cable car lines very close by.HOTEL:I knew that it was an older hotel, but I guess I expected the rooms to be nicer. It is very clean, but there was no &quot;wow&quot; factor that I have seen at other hotels like Novotel Singapore or Venetian in Vegas. It was a regular room with regular t.v. with nice amenities but nothing ultra-modern. The bed was very comfortable. The rooms were very quiet, although you could hear some hallway noise, but nothing from outside the building. I guess that is why they are not considered a 5 star hotel. Minus one star for the room.SERVICE:The service was very good overall. Check in was quick and all the staff were extremely friendly. We are a select guest, so we get morning beverage service (you are supposed to get a card outside your room and you hang it out with your beverages). Since this is our first stay, we had no idea how this worked. We never got a card and got no beverages in the morning. When I called the front desk, they forwarded me to room service, and I got my beverages. I also told front desk that I didn't get a beverage card, just a room service, when they asked if I hung it outside. Well, for a #1 rated Tripadvisor and 4 star hotel, I would expect a select guest beverage card the following night, but no. So, minus one star for that. However, when I wanted coffee the next morning at 11:00 a.m. (they have a pot of coffee in Bob's every morning until 10:00 a.m.), the staff got me one, so add one star.Overall, this is a great hotel with great service. I can see why it is not 5 stars, but the service really makes it above the rest.HOTEL TIPS:Get free water and fruit in the fitness room. There is also free fruit in the afternoon and free lemonade in the lobby. There is free coffee in the morning at Bob's bar until 10:00 a.m. But, you get free beverage service delivered to your room if you sign up as a selected guest.RESTAURANT TIPS:We found two great restaurants within walking distance of the hotel. Both are highly rated on yelp. The first is Bix. It is on Gold St., which is about 5 blocks north of Montgomery (10 minutes walk). It's in a small alley, and the food is awesome and moderately priced (entrees $25 to 35 range). Their appetizers are incredible, and the atmosphere is very nice. The second is Great Eastern in Chinatown for dim sum. This place is located on Jackson St. by Kearny. It is very clean compared to the other Chinatown places, and you order off of a menu with pictures (no carts). <hl> Service is a bit slow <hl>, but if you are looking for an adventure in Chinatown, definitely try dim sum there. Go early (before 11:00) to avoid the crazy crowds! 
I stayed at the Omni for 2 nights over Memorial Day weekend. I got a great weekend rate at $169 a night. LOCATION: The location could not be any better. We took the BART and walked 4 blocks (10 minutes) to the hotel. Just make sure you don't have too much luggage. The hotel is also within walking distance of Union Square and Chinatown. There are also Muni lines and cable car lines very close by. HOTEL: I knew that it was an older hotel, but I guess I expected the rooms to be nicer. It is very clean, but there was no &quot;wow&quot; factor that I have seen at other hotels like Novotel Singapore or Venetian in Vegas. It was a regular room with regular t.v. with nice amenities but nothing ultra-modern. The bed was very comfortable. The rooms were very quiet, although you could hear some hallway noise, but nothing from outside the building. I guess that is why they are not considered a 5 star hotel. Minus one star for the room. SERVICE: The service was very good overall. Check in was quick and all the staff were extremely friendly. We are a select guest, so we get morning beverage service (you are supposed to get a card outside your room and you hang it out with your beverages). Since this is our first stay, we had no idea how this worked. We never got a card and got no beverages in the morning. When I called the front desk, they forwarded me to room service, and I got my beverages. I also told front desk that I didn't get a beverage card, just a room service, when they asked if I hung it outside. Well, for a #1 rated Tripadvisor and 4 star hotel, I would expect a select guest beverage card the following night, but no. So, minus one star for that. However, when I wanted coffee the next morning at 11:00 a.m. (they have a pot of coffee in Bob's every morning until 10:00 a.m.), the staff got me one, so add one star. Overall, this is a great hotel with great service. I can see why it is not 5 stars, but the service really makes it above the rest. HOTEL TIPS:Get free water and fruit in the fitness room. There is also free fruit in the afternoon and free lemonade in the lobby. There is free coffee in the morning at Bob's bar until 10:00 a.m. But, you get free beverage service delivered to your room if you sign up as a selected guest. RESTAURANT TIPS: We found two great restaurants within walking distance of the hotel. Both are highly rated on yelp. The first is Bix. It is on Gold St., which is about 5 blocks north of Montgomery (10 minutes walk). It's in a small alley, and the food is awesome and moderately priced (entrees $25 to 35 range). Their appetizers are incredible, and the atmosphere is very nice. The second is Great Eastern in Chinatown for dim sum. This place is located on Jackson St. by Kearny. It is very clean compared to the other Chinatown places, and you order off of a menu with pictures (no carts). <hl> Service is a bit slow , but if you are looking for an adventure in Chinatown, definitely try dim sum there. <hl> Go early (before 11:00) to avoid the crazy crowds!