PLEASANT PLAINS , Ill . , July 9 / PRNewswire / -- Verizon Wireless , the wireless company with the highest customer loyalty , has activated a new cell site in Pleasant Plains , which will enable more customers in the area to use their wireless phones concurrently to make calls ; send and receive email and text , picture and video messages ; access the Internet ; view high-quality videos ; and download music , games and ringtones , while enjoying clearer reception and fewer dropped calls .