I 'm representing a client who had XXXX loans recorded by GMAC for her property in 2003. XXXX mortgage is still active and a XXXX was released. The XXXX mortgage was a HELOC in which the client never drew from. GMAC closed and never recorded a release for this unused account. Now there is a mortgage still appearing on title and I ca n't track down a servicer to obtain a lien release or any proof that this loan has a {$0.00} balance.