A consumer processed a transaction on my Wells Fargo account without my authorization. I called the merchant and explained that I did not authorize that payment. They advised me that it was nothing that they could do, that I needed to call my bank being that it was already processed. I called Wells Fargo and spoke to 3 different agents. I explained that the merchant did not have authority to process that payment. I was told by one of the agents that because the payment was too close to the actual due date, that they couldn't reverse or stop the payment. I qas also told that the payment needed to get paid anyway. That is for the customer to decide if they want to make that payment or not and for what amount.