The Development and Evaluation of an E-Visit Program for the Management of Acne

Study Overview
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Brief Summary
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The purpose of this study is to test the efficacy, timeliness, and user satisfaction of an online E-Visit application that uses store-and-forward technology for acne patients requiring dermatologic care for their condition. Hypotheses: That an E-Visit is an effective alternative to in-person clinic care for patients with mild to severe facial acne. That providers and patients will be satisfied with this model. That mean wait times for new and return visits will be reduced through the E-Visit model. That this prototype for care will improve clinic workflow, offer additional patient access, and allow urgent cases to be seen earlier.

Detailed Description
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Across the United States, a geographically mal-distributed workforce of Dermatologists exists, a problem that is projected to worsen. Patient access to dermatologic care is threatened. The dermatology workforce shortage has resulted in long wait times for patients, especially new patient visits and acute care cases. Teledermatology has received much attention as a solution to the preceding problems. Teledermatology can reduce the burden of repeat office visits in chronic conditions by facilitating care from home. In this trial, a model incorporating store-and-forward technology is tested in general clinics while its impact on clinical outcomes, satisfaction, and wait times are studied. Comparison: After consent, study subjects are assigned a unique study number and randomly assigned to one of two groups: Group 1- The first group of subjects will have four (4) in-office visits spaced six weeks apart. Group 2- The second group will have four (4) e-visits spaced six weeks apart. At the end of study (after completion of 5th visit overall) all participants will complete a satisfaction survey.

Official Title
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The Development and Evaluation of an E-Visit Program for the Management of Acne

Conditions
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Acne Vulgaris

Intervention / Treatment
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* Other: Evisit
* Other: Office visit


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: Age 12 or older Diagnosis of mild to severe facial acne Access to a credit card Access to an Internet connection and a computer Ability to image self MA Blue Cross/ Blue Shield Coverage Exclusion Criteria: Non-English speaking individuals Patients taking Accutane for their acne Impaired Physical ability to image self Impaired Cognitive ability

Ages Eligible for Study
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Minimum Age: 12 Years

Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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No

Study Plan
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How is the study designed?
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Design Details

Primary Purpose: Health Services Research
Allocation: Randomized
Intervention Model: Parallel Assignment
Masking: None (Open Label)


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Active Comparator: 1<br>Office Visits | Other: Office visit<br>* Conventional office-based care<br>|
| Experimental: 2<br>Evisit | Other: Evisit<br>* Asynchronous,remote care delivery via a secure web platform<br>* Other names: RelayHealth platform;|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Peer review of subject images using the Total Inflammatory Lesion Count at the end of active recruitment |  | 6 months | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Subject satisfaction |  | 6 months | 
| Physician satisfaction |  | 6 months | 
| Timing of visits |  | ongoing | 

 Terms related to the study
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Keywords Provided by Centre Hospitalier Valida
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Acne, Telemedicine, Dermatology