Focus Group Interview Study on Patient Experiences and Satisfaction

Study Overview
=================
Brief Summary
-----------------
In order to improve quality of care at the department, the investigators will perform a focus group interview study with patients and family members. They will perform 6 (3 in the French, and 3 in the Dutch language) focus group interviews with patients and 6 (3 in the French, and 3 in the Dutch language) with family members.

Detailed Description
-----------------
In order to improve quality of care at the department, the investigators will perform a focus group interview study with patients and family members. They will perform 6 (3 in the French, and 3 in the Dutch language) focus group interviews with patients and 6 (3 in the French, and 3 in the Dutch language) with family members. Following research questions will be answered: What elements of care (ie infrastructure, interpersonal contact, information, communication) are good to the opinion of patients and family members? What elements of care can be improved? What are priorities in improvement of the care for patients and families? What actions could possibly be taken in order to improve the care for future patients? Because the radiotherapy ward exists of 3 clusters, one per type of treatment conducted, the investigators will perform 6 focus group interviews with patients (3 in the French, and 3 in the Dutch language) and 6 focus group interviews with family members (3 in the French, and 3 in the Dutch language). Investigators will collect sex, main diagnosis (of patients), age and nationality of all participants at the beginning of each focus group interview. They will transcribe all interviews verbatim and analyze them in Nvivo software as provided by the VUB. Participant characteristics will be analyzed by descriptive statistics.

Official Title
-----------------
Quality Improvement Actions on the Radiotherapy Ward: Focus Group Interview Study on Patient Experiences and Satisfaction

Conditions
-----------------
Patient Satisfaction, Patient Preference

Intervention / Treatment
-----------------
* Other: Focus group interview


Participation Criteria
=================
Eligibility Criteria
-----------------
Inclusion criteria for patients: Patients (18+) who were treated for cancer, receiving radiotherapy, and followed thereafter in the UZ Brussel Dutch and French speaking Start date of treatment max 6 months before inclusion Estimated sample size: 5-8 x 6 patients Inclusion criteria for family members: All family members (+18) of patients who were treated for cancer, receiving radiotherapy, and followed thereafter in the UZ Brussel Dutch and French speaking Start date of treatment of patient max 6 months before inclusion Estimated sample size: 5-8 x 6 family members

Ages Eligible for Study
-----------------
Minimum Age: 18 Years

Sexes Eligible for Study
-----------------
All

Accepts Healthy Volunteers
-----------------
Accepts Healthy Volunteers

Study Plan
=================
How is the study designed?
-----------------

Design Details

Primary Purpose: Health Services Research
Allocation: Non-Randomized
Intervention Model: Parallel Assignment
Interventional Model Description: Focus group interview study
Masking: None (Open Label)


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Experimental: Patient focus group<br>Patients who received radiation treatment | Other: Focus group interview<br>* Group interview with patients who received radiation treatment<br>|
| Experimental: Family focus group<br>Family of patients who received radiation treatment | Other: Focus group interview<br>* Group interview with patients who received radiation treatment<br>|

What is the study measuring?
-----------------
Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Quality of care | To identify elements of care that need improvement by using open ended interview questions and interaction between different participants | immediately after treatment | 
| Problem solving | To identify solutions for problems in care by using open ended interview questions and interaction between different participants | immediately after treatment | 

 Terms related to the study
=================
Keywords Provided by Centre Hospitalier Valida
-----------------
Quality of care