Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of COVID-19 Vaccination

Study Overview
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Brief Summary
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Our objective is to determine the effectiveness of varied outreach methods to children age 12-17 years old who are due for a well child check visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the COVID-19 vaccination.

Official Title
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Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of COVID-19 Vaccination

Conditions
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Health Care Utilization, Vaccine Preventable Disease

Intervention / Treatment
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* Other: Low tailored message
* Other: No message
* Other: Low tailored message plus COVID-19 vaccine message


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: age 12-17 years has not had a well child check in past 365 days no appointment scheduled in next 45 days parent preferred language = English or Spanish Exclusion Criteria: phone number not available in electronic health record

Ages Eligible for Study
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Minimum Age: 12 Years
Maximum Age: 17 Years

Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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No

Study Plan
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How is the study designed?
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Design Details

Primary Purpose: Health Services Research
Allocation: Randomized
Intervention Model: Parallel Assignment
Masking: Triple


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Placebo Comparator: No message<br>No message sent | Other: No message<br>* No reminders are sent<br>|
| Active Comparator: Low tailored message<br>2 text or phone reminders that child is overdue for well child check visit | Other: Low tailored message<br>* 2 low tailored text or phone message reminders that child is overdue for well child check visit<br>|
| Active Comparator: Low tailored message plus COVID-19 vaccine message<br>2 text or phone reminders that child is overdue for well child check visit AND COVID-19 vaccine is available | Other: Low tailored message plus COVID-19 vaccine message<br>* 2 low tailored text or phone message reminders that child is overdue for well child check visit and that COVID-19 vaccine is available<br>|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Appointment completed | Appointment completed (yes or no) based on electronic health record documentation | Within 8 weeks of receiving intervention | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Appointment scheduled | Appointment scheduled (yes or no) based on electronic health record documentation | Within 2 weeks of receiving intervention | 
| Child receipt of COVID-19 vaccine | COVID-19 vaccine administered (yes or no) based on electronic health record documentation | Within 8 weeks of receiving intervention | 
| Family member receipt of COVID-19 vaccine | COVID-19 vaccine administered (yes or no) based on electronic health record | Within 8 weeks of receiving intervention |