PEPPER : PErcePtion of Pre-anesthesia Visit With or Without Robot

Study Overview
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Brief Summary
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Pre-anesthesia visit for scheduled surgery is mandatory by law in France. During this visit, patients should be informed of the different available technics of anesthesia (i.e. general or loco-regional) and of their own risks . Nowadays, many informations are given through written paper and leaflets, just before the consultation. In addition, patients need usually to wait for the doctor. This time may be used to give information, and new information's support, such as videos, may be used. The aim of this study is to evaluated if a robot (PEPPER), who is able to answer to patients and to give informations, may increase the satisfaction of patients having a pre anesthesia visit for a scheduled surgery.

Detailed Description
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Before- after observational study. All adult patients (age≥18 yrs) coming for a pre-anesthesia visit will be proposed to fulfill a questionnaire regarding their satisfaction and the quality of information they received. in the first period, patients will receive paper informations before the anesthesia visit. in the second period, they will have the same paper informations but a robot PEPPER will also stand in the waiting room and propose to the patients to give them informations about anesthesia, patients journey, risks, blood transfusion etc...

Official Title
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PEPPER : PErcePtion of Pre-anesthesia Visit With or Without Robot

Conditions
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Satisfaction, Personal, Anesthesia

Intervention / Treatment
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* Other: PEPPER robot


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: Adult patients scheduled for a pre-Anesthesia visit during the study period Exclusion Criteria: Refusal to answer the questionnaire unable to answer the questionnaire (not speaking french...)

Ages Eligible for Study
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Minimum Age: 18 Years
Maximum Age: 120 Years

Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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No

Study Plan
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How is the study designed?
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Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Before<br>Conventionnel written information | |
| After, with PEPPER<br>Written information + presence of a robot (PEPPER) in the waiting room, who will give informations. | Other: PEPPER robot<br>* Presence of a Robot (PEPPER Robot), designed and programmed to give informations, using a screen and vocal. All the patients in the second period will have access to,the robot, while waiting for the visit.<br>|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Patients satisfaction about the pre-anesthesia visit | numerical scale from 0 to 10 (poor to excellent) | 1 hour | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| quality of information | numerical scale from 0 to 10 (poor to excellent) | 1 hour | 
| quality of information about risks | numerical scale from 0 to 10 (poor to excellent) | 1 hour | 
| annoying of waiting | numerical scale from 0 to 10 (none to maximal) | 1 hour |