The Effect of Communication Training on the Communication Skills of the Students

Study Overview
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Brief Summary
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Patient safety, which is an important concept in terms of providing effective and high-quality health care, is defined as preventing health care errors and eliminating or reducing patient damage caused by health care errors. Worldwide, adverse events from unsafe care are estimated to be one of the 10 leading causes of death and disability. Ineffective communication between healthcare professionals, which is among the factors that cause errors related to patient safety, is reported as one of the factors that have the most impact on medical errors and unintentional patient harm. Studies show that ineffective communication between healthcare professionals may be responsible for up to 80% of all preventable adverse events rather than the patient's medical condition. Considering the number of lawsuits and cost increase due to errors that violate patient safety, it is stated that medical errors are higher especially in the field of perinatology. In studies conducted, errors in the communication process were identified as the main cause in 72% of all perinatal deaths. The perinatal period is a physiological process. However, undesirable events can develop suddenly and rapidly, and this situation threatens both pregnant/mother and fetus/newborn health. Therefore, it is necessary to maintain uninterrupted communication in this area. It is very important for students to acquire these communication skills effectively before they graduate. Therefore, this research; In order to determine the effect of professional communication training among health professionals to be given to nursing students on the professional communication skills of students, a parallel-group was planned as a randomized controlled trial. The study is planned to be conducted in Hacettepe University Nursing Faculty. Research data will be collected using the Student Introductory Information Form, Effective Communication Skills Among Healthcare Professionals Evaluation Form, Self-Assessment Form for Effective Communication among Healthcare Professionals, and Semi-Structured Focus Group Interview Form. Nursing students who meet the inclusion criteria will be included in the research. Students will be divided into 2 groups as the experimental and the control group. Students in the experimental group will be given training on effective communication among health professionals. No training will be given to the control group.

Official Title
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Evaluation of the Effectiveness of Online Communication Training Focused on Maintaining Perinatal Patient Safety for Nursing Students

Conditions
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Communication, Multidisciplinary

Intervention / Treatment
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* Other: Effective communication training in perinatal patient safety


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: To have taken the course of Obstetrics-Gynecology Nursing, To be able to understand, and speak Turkish at a good level, Being able to use a computer, Having personal internet access. To be a volunteer. Exclusion Criteria: Not participating in any stage of the research, Having a disability (physical/visual/auditory) that may prevent computer and internet use, Wanting to leave the at any stage of the research.
Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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Accepts Healthy Volunteers

Study Plan
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How is the study designed?
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Design Details

Primary Purpose: Other
Allocation: Randomized
Intervention Model: Parallel Assignment
Interventional Model Description: parallel group randomized controlled study
Masking: Single


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Experimental: Effective communication training in perinatal patient safety<br>Nursing department students will be given training on effective communication training in perinatal patient safety. | Other: Effective communication training in perinatal patient safety<br>* Students will be given theoretical training, group discussion will be made over sample videos, and students will participate in the standard participant practice and a post-analysis session will be held.<br>|
| No Intervention: Control group<br>There is no intervention for this group | |

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Effective communication form among perinatal healthcare professionals | It is the evaluation of the professional communication of nursing students with a nurse and a physician working in the perinatal area through an effective communication form. | 1 week before the intervention to 1 week after the intervention. | 
| Self-assessments of effective communication skills form among perinatal healthcare professionals | It is the self-evaluation of nursing students for their professional communication with a nurse and a physician working in the perinatal area through an effective communication self-assessment form. | 1 week before the intervention to 1 week after the intervention. | 

 Terms related to the study
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Keywords Provided by Centre Hospitalier Valida
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nursing students, patient safety, standard participant, communication