Response of Korean Medicine Hospital to COVID-19

Study Overview
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Brief Summary
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The objectives of this study are to report the response strategy to prevent COVID-19 spread implemented at a Korean medicine hospital, and the satisfaction survey results regarding its preventive measures.

Detailed Description
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The objectives of this study are (1) to report the response strategy to prevent COVID-19 spread implemented at a Korean medicine hospital situated in Seoul, Korea, (2) to describe patient visit trends compared to the number of confirmed COVID-19 cases during the COVID-19 peak in February - April 2020, and (3) to provide results of a satisfaction survey regarding its preventive measures.

Official Title
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Hospital Operational Response Strategy and Experience During the COVID-19 Pandemic in a Spine-specialty Korean Medicine Training Hospital

Conditions
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Covid19

Intervention / Treatment
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* Other: Survey


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: Inpatients hospitalized at Jaseng Hospital of Korean medicine during March 23-25, 2020 Outpatients visiting Jaseng Hospital of Korean medicine during March 23-25, 2020 Exclusion Criteria: Visitors visiting Jaseng Hospital of Korean medicine during March 23-25, 2020 for purposes other than treatment
Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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Accepts Healthy Volunteers

Study Plan
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How is the study designed?
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Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Patient satisfaction survey<br>Jaseng Hospital of Korean medicine conducted a pen and paper survey on patient satisfaction with regard to its COVID-19 response in inpatients hospitalized and outpatients visiting during March 23-25, 2020. | Other: Survey<br>* The patient satisfaction survey consisted of 8 items, including 7 Likert scale questions and 1 multiple choice question.<br>|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Satisfactory service regarding hospital response to COVID-19 | Multiple choice question on satisfactory service regarding hospital response to COVID-19, if any | Baseline (time of current visit) | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Feelings of apprehension regarding hospital visits | Likert scale question on level of feelings of apprehension before hospital visits due to COVID-19 | Baseline (time of current visit) | 
| Medical staff wearing of facial masks and hand hygiene | Likert scale question on level of maintenance of wearing of facial masks and hand hygiene in medical staff | Baseline (time of current visit) | 
| Cleanliness and sterilization of hospital facilities | Likert scale question on level of cleanliness and sterilization of hospital facilities with regard to COVID-19 spread prevention | Baseline (time of current visit) | 
| Convenience and accessibility of hand sanitizers | Likert scale question on level of convenience and accessibility of hand sanitizers | Baseline (time of current visit) | 
| Helpfulness and readability of posters and stand-up banners | Likert scale question on level of helpfulness and readability of posters and stand-up banners with COVID-19 information in the hospital | Baseline (time of current visit) | 
| Satisfaction with hospital safety measures for COVID-19 | Likert scale question on level of satisfaction with hospital safety measures for COVID-19 | Baseline (time of current visit) | 
| Recommendation of hospital to friends and family | Likert scale question on level of recommendation of this hospital to friends and family concerned with visiting hospitals due to COVID-19 | Baseline (time of current visit) |