Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

Study Overview
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Brief Summary
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This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers.

Detailed Description
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This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers. In this study, the Social Cognitive Career Theory (SCCT) is adopted as the framework to develop mobile phone-based intervention for career competencies. There is two phases in the study whereby in Phase 1, a qualitative approach developing the components in the career intervention module and mobile phone application features. Phase 2 that evaluates the mobile phone-based career intervention program. Validation will be conducted to meet the objectives of (i) the usability of the mobile communication career intervention application (survey), and (ii) evaluation of the effectiveness of the intervention program for career competencies delivered through mobile phone application (randomized controlled trial). The primary outcome of this study is career competencies. The career competencies score will be compared between participants in the intervention and control group at the baseline, and follow-ups at week four and week 12 respectively, using mixed design ANOVA.

Official Title
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Sequential Exploratory Mixed Method in Developing and Evaluating the Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

Conditions
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Competency-Based Education, Competence

Intervention / Treatment
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* Behavioral: Mobile Career Competencies Intervention


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: Must be Administrative and Diplomatic Officers (ADO) who use mobile application (Android) Must be in Grade 41 Informed consent obtained Exclusion Criteria: The officer that use IPhone The officer that involved in disciplinary issues
Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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Accepts Healthy Volunteers

Study Plan
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How is the study designed?
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Design Details

Primary Purpose: Treatment
Allocation: Randomized
Intervention Model: Parallel Assignment
Interventional Model Description: This study is a single blind, multiple center parallel, randomized control trial (RCT) design incorporate individual treatment to all the participants with the mobile career competencies intervention aim to enhance the career competencies among the participants
Masking: Single


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Experimental: Mobile Career Competencies Intervention<br>The intervention protocol has five main components and is designed in English language. The first component consists of an educational session. The second component focuses on one's reflection on motivation and qualities. The third component assists users in working out strategies with others. The fourth component prompts users to reflect on and narrate their emerging career stories through goal-setting identification activities. The fifth component includes the government's human resource practices, training programs offered, and policies. The fourth and fifth component require users to reflect on their work exploration and career control career competencies. | Behavioral: Mobile Career Competencies Intervention<br>* Mobile career competencies intervention aim to enhance the career competencies (career behavioral action) among the participants<br>|
| No Intervention: Waitlist control<br>Waitlist control group attended work and basic training from the organization as usual. They only receive the mobile intervention after the intervention group completing of the intervention. | |

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Effectiveness of Career Competencies | assessed by Career Competencies Questionnaire - 1=low career competencies & 5=high career competencies | 12 weeks | 
| Validation of Mobile Career Competencies Intervention | Assessed by USE Questionnaire - 1 Very Not Useful & 5 Very Useful Usefulness Ease of Use Ease of Learning System Satisfaction | 1 week | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Reflection on motivation | subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on motivation & 5=high reflection on motivation | 12 weeks | 
| Reflection on qualities | subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low reflection on qualities& 5=high reflection on qualities | 12 weeks | 
| Networking | subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low networking & 5=high networking | 12 weeks | 
| Self-profiling | subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low self-profiling & 5=high self-profiling | 12 weeks | 
| Work exploration | subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low work exploration & 5=high work exploration | 12 weeks | 
| Career control | subscale of career competencies and assessed by Career Competencies Questionnaire - 1=low career control & 5=high career control | 12 weeks | 

 Terms related to the study
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Keywords Provided by Centre Hospitalier Valida
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career competencies, mobile career intervention, career behavioral action