Avoiding Health Disparities When Collecting Patient Contextual Data for Clinical Care and Pragmatic Research

Study Overview
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Brief Summary
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To assess whether the routine collection of patient-contextual data improves patient activation and communication, and can mitigate racial disparities in communication and engagement, we are inviting patients who have upcoming appointments at the participating health system to participate in a communication study. Patients will be randomized to having guided (facilitated) enrollment in a tool that collects patient contextual data, or to usual care. All patients are invited directly by the health system to use the tool. Statistical methods will be used to determine the impact of the tool's use on outcomes of interest, as well as the impact on completion by the use of the facilitated enrollment. The study will particularly focus on assessing the impact of patient-contextual data and communication on heath disparities.

Official Title
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Avoiding Health Disparities When Collecting Patient Contextual Data for Clinical Care and Pragmatic Research

Conditions
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Communication

Intervention / Treatment
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* Behavioral: Facilitated Enrollment


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: aged 18 or older able to speak and understand English, a patient at a selected Froedtert & Medical College of Wisconson primary care or internal medicine clinic (i.e., General Internal Medicine On Campus of Milwaukee Regional Medical Center, Sargeant Health Center, or Tosa Health Center (Plank Road Clinic) with an upcoming (> 4 weeks away) appointment and at least 1 previous appointment with the same provider in the previous 12 months. Patients with cognitive impairment (e.g. dementia) are eligible to participate through the use of proxies who would ordinarily accompany them to appointments and complete forms or post-visit surveys on their behalf. Exclusion Criteria: Minors and non-English speaking patients are not eligible to participate

Ages Eligible for Study
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Minimum Age: 18 Years

Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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Accepts Healthy Volunteers

Study Plan
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How is the study designed?
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Design Details

Primary Purpose: Health Services Research
Allocation: Randomized
Intervention Model: Parallel Assignment
Masking: Double


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Experimental: Facilitated Enrollment<br>Patients will be aided in the account creation and usage of a consumer informatics tool to collect and report patient-contextual data within the electronic health record | Behavioral: Facilitated Enrollment<br>* Research coordinator will assist patients in account creation and usage of the tool.<br>|
| No Intervention: Usual Care<br>Patients will be invited to use the patient contextual data tool as per usual care, but will not receive additional assistance in account creation and usage. | |

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Composite Communication Score As Assessed by Communication Assessment Tool, a validated 14-item patient-reported outcome. | Use of Communication Assessment Tool (CAT), a 14-item instrument that reports patient-views of clinician communication Makoul G, Krupat E, Chang CH. Measuring patient views of physician communication skills: development and testing of the Communication Assessment Tool. Patient Educ Couns. 2007;67: 333-342. | Post Visit ( 1 week) | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Change in the composite score of the patient activation measure, a validated instrument to assess a patient's engagement and activation in their health issues. | Short form developed by J Hibbard et al on patient activation Hibbard JH, Mahoney ER, Stockard J, Tusler M. Development and testing of a short form of the patient activation measure. Health Serv Res. 2005;40: 1918-1930. | Pre/Post Visit (1 week) | 

 Terms related to the study
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Keywords Provided by Centre Hospitalier Valida
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consumer informatics, communication, patient engagement