Emotional Intelligence Skills Health Leaders Need During Covid-19

Study Overview
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Brief Summary
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Problem The study will address the problem that no studies have established the Emotional Intelligence (EI) skills required by leaders and managers to engage frontline healthcare professionals in crisis situation like Covid19 in Kenya Purpose The purpose of the qualitative exploratory study is to identify the EI skills Leaders and managers need to engage Frontline Healthcare Professionals in Crisis. The Research Question is: What are the EI skills leaders and managers need to engage frontline healthcare professionals (FHP) during crisis situations such as the Covid19 pandemic?

Detailed Description
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Hypothesis The Study hypothesis that Leaders and managers with appropriate emotional intelligence skills will engage frontline healthcare professionals in crisis situations resulting in desired outcomes Data Collection The data collection will start with a primer survey on surveymonkey.com, behavioral and cognitive assessments through The Predictive Index, emotional intelligence competence assessments through emco4.com, followed by semi-structured face to face or virtual interviews with the participants. The Survey data, Assessments and the transcribed semi-structured interviews will be depersonalized and made available for subsequent researchers. The Videos if any will be destroyed three years after transcription. Participants The 20 Participants will be selected from the population. The Study population is the number of experienced frontline healthcare professionals working in Busia County of Kenya. The County Department of Health will help in recruiting participants from doctors, nurses, and other frontline healthcare professionals. Data Analysis The Data will be analyzed using DiscoverText.com cloud-based platform applying two rounds of coding: first in Vivo coding will be applied then prior codes will be enforced. The Vivo codes will be in the participant's word and voice. Eight priori codes will be adopted from EI literature. Societal Benefits Society needs healthcare professionals to deal with crisis situations that place them in imperilment. The leaders have constraints of resources, time and advanced knowledge. This study seeks to seek out EI skills that will enable leaders to engage healthcare professionals while recognizing the humanity in them.

Official Title
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Emotional Intelligence Skills Leaders and Managers Need to Engage Frontline Healthcare Professionals During Covid-19 Pandemic

Conditions
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Emotional Intelligence, Leadership, Health Personnel Attitude, Covid-19

Intervention / Treatment
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* Behavioral: EI Open ended Pre-Survey and Semi Structured Interview
* Behavioral: Behavioral and Cognitive Assessment
* Behavioral: Geneva Emotional Competence Test (GECO)


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: Experience frontline healthcare professionals working in Busia County of Kenya Exclusion Criteria: None healthcare professionals healthcare professionals not working in Busia county

Ages Eligible for Study
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Minimum Age: 25 Years
Maximum Age: 67 Years

Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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Accepts Healthy Volunteers

Study Plan
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How is the study designed?
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Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Emotional Intelligence Skills study among frontline HCW managing Covid19 in Busia Kenya<br>Researchers from Alupe University College will select study participants as follows 6 Clinical officers, 2 nurses, 1 nutritionist, 1 lab technician, 2 lab technologists, 7 members on the sub county surveillance Matayos, Teso north and Bunyala 2 from UHC office | Behavioral: EI Open ended Pre-Survey and Semi Structured Interview<br>* Provide Interview questions via online survey with informed consent to the participants then contact a 60 minute member checking interview in person or virtually via recorded Zoom sessions for each participant<br>Behavioral: Behavioral and Cognitive Assessment<br>* Use Predictive index for both cognitive and behavioral assessment of the paticipants<br>Behavioral: Geneva Emotional Competence Test (GECO)<br>* Administer the Geneva Emotional Competence Test to each participant<br>|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Emotional Intelligence Competences Frontline Healthcare Professional need in their Leaders | The EI Competences that the participants stated that are needed from their leaders by questioner | through study completion, an average of 1 year | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| EI Competence of Participants | The Geneva Emotional Competence (GECO) test measure of EI for each participant compared the stated EI needed by Leaders | through study completion, an average of 1 year | 
| Participant Behavioral Analysis | Behavioral Outcome by Predictive Index Proprietary scale | through study completion, an average of 1 year |