Effects of SF for CST Protocol in OT Interns

Study Overview
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Brief Summary
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Specific feedback is considered an important strategy in communication skills training (CST). However, the effects of specific feedback on communication skills have not been comprehensively investigated. Therefore, this study aimed to investigate the effects of specific feedback based on an in-depth assessment tool for CST (CST-SF) in occupational therapy interns' communication skills.

Detailed Description
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A one-group pretest-posttest study was conducted. Thirty-six interns received CST-SF combined with patient interviews and brief feedback. Each intern completed three interviews with different patients. After the interviews, the interns were given brief feedback based on the Gap-Kalamazoo Communication Skills Assessment Form (GKCSAF) and specific feedback based on the Communication Skills Measure for Therapists. The first and last interviews were assessed by experts, clinical instructors, interns, and patients using the GKCSAF.

Official Title
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Effects of Specific Feedback Based on an In-depth Assessment Tool for Communication Skills Training Protocol in Occupational Therapy Interns

Conditions
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Communication, Occupational Therapy

Intervention / Treatment
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* Other: specific feedback based on an in-depth assessment tool for communication skills training


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: fourth-year undergraduate students who had started their psychiatry internship Exclusion Criteria: no
Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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No

Study Plan
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How is the study designed?
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Design Details

Primary Purpose: Other
Intervention Model: Single Group Assignment
Masking: None (Open Label)


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Experimental: CST-SF group<br>The feedback process was as follows. Feedback was given after each interview, including brief feedback and SF. Brief feedback was provided by the clinical instructor based on the Gap-Kalamazoo Communication Skills Assessment Form immediately after each interview. Within two weeks after the first and second interviews, the interns received SF from experts and clinical instructors based on the Communication Skills Measure for Therapist. The SF of the third interview could not be completed because the internship had ended. | Other: specific feedback based on an in-depth assessment tool for communication skills training<br>* In addition to the specific feedback based on an in-depth assessment tool, four strategies modified from common strategies in the previous studies were incorporated into the intervention protocol, including lecture, patient interview, brief feedback, and self-reflection<br>|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Gap-Kalamazoo Communication Skills Assessment | The Gap-Kalamazoo Communication Skills Assessment (GKCSAF) is widely used in medical education to evaluate communication skills in patient interviews through observation and to provide immediate feedback | Change from Baseline GKCSAF scores at 3 months | 

 Terms related to the study
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Keywords Provided by Centre Hospitalier Valida
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communication skills, communication skills training, feedback, communication skills assessment, communication skills measure, occupational therapy, intern