The Burnout Syndrome in Emergency Department Triage Nurses

Study Overview
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Brief Summary
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Assessment of burnout syndrome of triage nurses from Emergency Departments from Cluj-Napoca, Romania.

Detailed Description
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This study is aiming at assessing the burnout syndrome amongst triage nurses working in the Emergency Departments in Cluj-Napoca. The study design is observational, prospective and multicentric. At this moment, there are 43 nurses covering triage shifts in the Emergency Clincial County Hospital Cluj and 18 more within Emergency Clinical Hospital for Children Cluj-Napoca. On average, these ED roughly attend 90.000 patients yearly. Questionnaires are based on Copenhagen Burnout Inventory, with additional clinical cases that require triage coding according to The Romanian National Triage Protocol of 2016. Each triage nurse will complete the questionnaire when beginning the triage shift and after a period of 2, 4 or 6 hours.

Official Title
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Sindromul de Burnout la asistenții Medicali de Triaj Din unitățile de Primire urgențe

Conditions
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Burnout, Professional, Nurse's Role

Intervention / Treatment
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* Diagnostic Test: Copenhagen Burnout Inventory
* Other: Triage scoring efficacy


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: ED nurse within Emergency Clinical County Hospital Cluj and Emergency Clinic Hospital for Children Cluj-Napoca. Exclusion Criteria: triage experience of at least 1 year
Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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No

Study Plan
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How is the study designed?
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Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| 2h assessment<br>The assessment of the burnout syndrome will be carried out at the beginning of the triage shift and after 2 hours. | Diagnostic Test: Copenhagen Burnout Inventory<br>* A questionnaire based on Copenhagen Burnout Inventory will be completed by each participant to the study, at the beginning of the triage shift and after 2, 4 or 6 hours. The questionnaire also contains clinical cases that require triage coding.<br>Other: Triage scoring efficacy<br>* The triage scores of the first 5 and the last 5 cases assessed by the investigated nurse will be compared with the triage codes of an expert evaluator (nurse involved in designing The National triage Protocol).<br>|
| 4h assessment<br>The assessment of the burnout syndrome will be carried out at the beginning of the triage shift and after 4 hours. | Diagnostic Test: Copenhagen Burnout Inventory<br>* A questionnaire based on Copenhagen Burnout Inventory will be completed by each participant to the study, at the beginning of the triage shift and after 2, 4 or 6 hours. The questionnaire also contains clinical cases that require triage coding.<br>Other: Triage scoring efficacy<br>* The triage scores of the first 5 and the last 5 cases assessed by the investigated nurse will be compared with the triage codes of an expert evaluator (nurse involved in designing The National triage Protocol).<br>|
| 6h assessment<br>The assessment of the burnout syndrome will be carried out at the beginning of the triage shift and after 6 hours. | Diagnostic Test: Copenhagen Burnout Inventory<br>* A questionnaire based on Copenhagen Burnout Inventory will be completed by each participant to the study, at the beginning of the triage shift and after 2, 4 or 6 hours. The questionnaire also contains clinical cases that require triage coding.<br>Other: Triage scoring efficacy<br>* The triage scores of the first 5 and the last 5 cases assessed by the investigated nurse will be compared with the triage codes of an expert evaluator (nurse involved in designing The National triage Protocol).<br>|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Assessment of burnout syndrome in triage ED nurses | Copenhagen Burnout Inventory | 2 to 6 hours | 

Secondary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Efficacy of triage ED nurses | The triage scores of the first 5 and the last 5 cases assessed by the investigated nurse will be compared with the diagnostic codes of the physicians who treated those patients. | 2 to 6 hours | 

 Terms related to the study
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Keywords Provided by Centre Hospitalier Valida
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Burnout syndrome, Nurse, Emergency Department, Romania, Triage