Social Robot Support for Healthcare Professionals

Study Overview
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Brief Summary
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This study evaluates the effectiveness of integrated care pathway steps supported by social robots. Half of the participants will receive regular care, while for the other half a social robot dialogue will be included as part of the pathway step.

Detailed Description
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There is a worldwide increasing shortage of adequately trained healthcare personnel, leading to the challenge for society to prevent a future lack of care. At the same time the number of people requiring healthcare is expanding rapidly, amongst others due to the growing percentage of older adults in the population. New means of supporting the available healthcare professionals are therefore urgently required. Modern healthcare is often implemented through integrated care pathways. Certain steps in these pathways involve dialogues with patients. Speaking social robots are increasingly being advertised as supportive for healthcare professionals and may handle certain structured dialogue types, such as questionnaires. Based on previous positive preclinical experiences with social robots interviewing community-dwelling older subjects, the researchers want to investigate the implementation of a social robot in an integrated care pathway in the outpatient clinic.

Official Title
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Supporting Health Care Professionals With a Social Robot in an Integrated Care Pathway: A Randomized Controlled Trial

Conditions
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Frailty at Older Adults

Intervention / Treatment
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* Other: Questionnaire


Participation Criteria
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Eligibility Criteria
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Inclusion Criteria: Suspicion of need for quality of life support Exclusion Criteria: Psychiatric Disorders

Ages Eligible for Study
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Minimum Age: 70 Years

Sexes Eligible for Study
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All

Accepts Healthy Volunteers
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No

Study Plan
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How is the study designed?
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Design Details

Primary Purpose: Screening
Allocation: Randomized
Intervention Model: Parallel Assignment
Masking: Single


Arms and Interventions

| Participant Group/Arm | Intervention/Treatment |
| --- | --- |
| Other: Regular care<br>Participant will be received by Healthcare professional (HCP). The HCP will administer a questionnaire. The HCP will discuss the results. | Other: Questionnaire<br>* A 40 question frailty questionnaire.<br>|
| Experimental: New care<br>Participant will be received by Healthcare professional (HCP). The social robot will administer a questionnaire. The HCP will discuss the results. | Other: Questionnaire<br>* A 40 question frailty questionnaire.<br>|

What is the study measuring?
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Primary Outcome Measures

| Outcome Measure | Measure Description | Time Frame |
| --- | --- | --- |
| Consumer Quality index (CQ-index) | The CQ-index records the quality of care from a patient perspective using answers to questions like Would you recommend this outpatient clinic to your family?, How did you experience the communication with your caregiver? and Were you adequately informed?. | 4 Months |