Health Care Fraud: Information-Sharing Proposals to Improve Enforcement Efforts
Published: 1996-05-01T00:00:00

Fast Facts:

Highlights:
section_title: Why GAO Did This Study
paragraphs: Pursuant to a congressional request, GAO discussed: (1) the extent of federal and state immunity laws protecting persons who report health care fraud; and (2) evidence for and against establishing a centralized health care fraud database.
section_title: What GAO Found
paragraphs: GAO found that: (1) there are no federal immunity protections for persons who report alleged health care fraud to law enforcement agencies; (2) the only federal provision that could protect such persons applies to persons reporting Medicare and Medicaid fraud; (3) private insurers and health care claims processors are also not provided any federal immunity protection if they report suspected fraud; (4) many states have enacted immunity protection, but the amount of protection varies by state; (5) Congress is considering legislation that would protect persons providing health care fraud information to the Departments of Health and Human Services or Justice; (6) most federal and state officials support the proposed immunity provisions and safeguards to protect against persons who make unsubstantiated allegations in bad faith; (7) many federal officials believe that the legislation should be expanded to provide immunity to persons sharing fraud-related information with any state or federal enforcement entity and insurers sharing information with other insurers; (8) the proposed legislation would create a central database to track criminal activity in the health care system; (9) the database would provide information on criminal convictions, civil judgments, and negative licensing actions and be accessible to federal and state agencies and health insurers; and (10) most law enforcement officials support the database's establishment and believe that enforcement benefits would accrue, but many are concerned about the potential for unauthorized disclosure of information and high development and operating costs.

section_title: Letter
paragraphs: In response to the former Chairman’s request and subsequent agreements with you, this report focuses on information-sharing issues that may affect health care anti-fraud enforcement efforts. Specifically, the report discusses (1) the extent of federal and state immunity laws protecting persons who report health care fraud-related information and (2) the evidence that exists for and against establishing a centralized health care fraud database to enhance information sharing and support enforcement efforts.
We are sending copies of this report to the Attorney General, appropriate congressional committees, and other interested parties. Copies will also be made available to others upon request.
The major contributors to this report are listed in appendix VII. If you or your staff have any questions about this report, please contact me on (202) 512-8777.
subsections: section_title: Introduction
paragraphs: The size of the health care sector and sheer volume of money involved make it an attractive target for fraud. Expected to total over $1 trillion in fiscal year 1995, health care spending will consume almost 15 percent of the gross national product, an increase from just over 12 percent in 1990. The amount of fraud within the health care system is, by its nature, impossible to accurately determine. We have previously reported that 10 percent of all health care expenditures may be lost to fraud and abuse.Similarly, industry estimates have placed the annual losses due solely to fraud at somewhere between 3 and 10 percent of all health care expenditures (between $30 billion and $100 billion based on estimated fiscal 1995 expenditures). By whatever estimate, this represents a significant monetary drain on our health care system.
Health care fraud can take many forms, reach all facets of the industry, and be perpetrated by persons both within and outside the health care industry. A recent report by the Federal Bureau of Investigation (FBI), for example, notes that vulnerabilities to fraud exist throughout the entire health care system, and patterns of fraud are so pervasive that systemic criminal activity is accepted as a “way of doing business” in many segments of the health care industry. A 1995 Department of Justice (DOJ) report on health care fraud states that fraud is being perpetrated not only by individual physicians, but also by public corporations, medical equipment dealers, laboratories, hospitals, nursing homes, and individuals who provide no health care at all but prey upon the system with fraudulent scams. As the DOJ report goes on to note, everyone pays the price for health care fraud, as reflected by higher insurance premiums, increased costs for medical services and equipment, and greater expenditures for Medicare and other public health care programs.
Successful health care fraud prosecutions illustrate the types of fraudulent activities taking place. Ranging from simple schemes to complex conspiracies, some frauds have even put lives at risk. As described in the 1995 DOJ report, examples of fraudulent activities that have been federally prosecuted include the following: • An optometrist defrauded Medicare and private insurance companies of over $1.5 million simply by billing for services that were unnecessary or not rendered. • A husband and wife set up a fraudulent network of offshore corporations and entities, which they used to defraud a private insurance company as well as employer insurance networks in several states. This scheme left policyholders with approximately $6 million in unpaid medical and reinsurance claims. • A medical supplier fraudulently submitted false statements to the Food and Drug Administration about the efficacy of heart catheters. Three persons died, and 22 others required emergency heart bypass surgery when these devices were distributed to hospitals and physicians.
We have previously reported that several serious fraud problems are facing public and private payers. First, large financial losses to the health care system can occur as a result of even a single scheme. Second, fraudulent providers can bill insurers with relative ease. Third, efforts to prosecute and recover losses from those involved in the schemes are costly; even convictions often do not result in the recovery of losses. Finally, fraudulent schemes can be quickly replicated throughout the health care system. Moreover, as discussed below, a multiplicity of health care payers—each with its own operating policies and subject to various enforcement agencies—further complicates health care fraud enforcement efforts.
subsections: section_title: Size and Complexity of Health Care System Complicates Enforcement Efforts
paragraphs: Of the estimated $884 billion spent on health care in 1993, about 44 percent was paid with public sector dollars, and 56 percent was paid with private sector dollars. Federal health insurance programs—such as Medicare, Medicaid, the Veterans Health Administration, the Federal Employees’ Health Benefit Program, and the Civilian Health and Medical Program of the Uniformed Services—collectively accounted for almost three-quarters of all public health care expenditures. Private health insurance—which includes the various Blue Cross/Blue Shield plans, a host of other private health insurance companies, and many employers who self-insure—accounted for about 60 percent of all private sector expenditures.
Public and private payers in the current health care system number over 1,000. Generally, each payer has its own system of processing health care claims and reimbursing providers. Payers may have different rules, reimbursement policies, claim forms, multiple identification numbers, coding systems, and billing procedures. When combined with the sheer size of the health care industry—an estimated 4 billion health claims are processed annually—this complex system of payers presents considerable challenges for those organizations responsible for detecting and pursuing health care fraud.
Within this complex system, various federal enforcement agencies have responsibility for investigating health care fraud. For example, the Department of Health and Human Services (HHS) Office of Inspector General has primary responsibility for the Medicare and Medicaid programs, the Department of Veterans Affairs Office of Inspector General has primary responsibility for the Veterans Health Administration, the Department of Defense Criminal Investigative Service has primary responsibility for the Civilian Health and Medical Program of the Uniformed Services, and the Office of Personnel Management Office of Inspector General has primary responsibility for the Federal Employees’ Health Benefits Program. The FBI and the U.S. Postal Inspection Service, under existing federal criminal statutes, have broader authority to investigate fraud in any public or private program. Other agencies that are involved in health care fraud enforcement include the Drug Enforcement Administration, Internal Revenue Service, and Department of Labor.
In addition to federal enforcement agencies, states also have health care fraud enforcement responsibility. Regarding Medicaid, for example, while HHS is responsible for oversight of the program, the agency has largely delegated primary investigative enforcement responsibility to state Medicaid Fraud Control Units, which are predominately funded through federal grants. Regarding private insurance, some states have established insurance fraud bureaus that investigate health care fraud; in other states, the department of insurance has a fraud unit that investigates fraud. While these state agencies can often pursue administrative and civil penalties for health care fraud, most criminal enforcement authority is in the hands of local prosecutors and attorneys general.
The private sector is also active in health care fraud enforcement. Private insurers have established active anti-fraud programs and special investigative units that work with a wide range of public law enforcement agencies to investigate fraud. These units may report fraud cases to federal or state agencies with health care fraud enforcement responsibility. In addition, a group of private sector health insurers and public sector law enforcement agencies has established the National Health Care Anti-Fraud Association (NHCAA), which represents a cooperative effort to prevent health care fraud and improve capabilities to detect, investigate, and prosecute such fraud. The NHCAA conducts anti-fraud education seminars, provides a forum for members to share information on fraudulent schemes, and assists law enforcement in the investigation and prosecution of health care fraud.
As shown in figure 1.1, while public sector health care fraud is primarily the responsibility of federal enforcement and program agencies, private sector fraud can be pursued by both state and federal enforcement agencies. In some states, private insurers are required by law to report suspected fraud to state enforcement agencies, while reports to federal enforcement agencies are optional at the discretion of the insurer. In addition to the reporting of suspected fraud from insurers to federal and state authorities, fraud-related information can also be shared between federal and state authorities. In commenting on a draft of this report, DOJ officials told us that the Department has placed increasing emphasis on working with the Medicaid Fraud Control Units and NHCAA.
section_title: Information Sharing Is Critical to Effective Enforcement Efforts
paragraphs: “In the 1970s, we found that we were largely dealing with individual providers who were involved in relatively uncomplicated schemes, such as filing false claims which resulted in a few thousand dollars of damage to the Medicare program. Today, it is more common to see cases involving groups of people who defraud the Government. Some of the schemes are relatively complex, often involving the use of sophisticated computer techniques, complicated business arrangements, and multiple locations across state lines. These crimes can cause losses in the tens of millions of dollars to Medicare and Medicaid, as well as to other public and private health insurance programs.”
Along with the increasing complexity of health care fraud, law enforcement and regulatory agencies and insurers have recognized the importance of coordinating their enforcement efforts and exploring methods for sharing health care fraud information. A health care reform bill introduced before the U.S. Senate in November of 1993 identified a “national need” to coordinate health care fraud-related information and went on to state that control of fraud and abuse in health care services warrants greater efforts of coordination than those that can be undertaken by individual states or the various federal, state, and local law enforcement programs.
A coordinated enforcement effort has to involve not only public law enforcement agencies, but also the private sector. Given their position of having daily interaction with health providers, private insurers often possess more information about a provider’s activities than state and federal agencies. This position, coupled with their own incentive to reduce costs, has made insurers another source of information for government investigators and prosecutors.
Because many insurers have established special investigative units that pursue fraud, these private sector resources can be used to leverage existing public sector investigative resources. The insurance industry has developed sophisticated methods for detecting fraud, and development of contacts with the industry can provide a valuable source of fraud case referrals to the federal government. For example, the FBI recently reported that on the basis of fraud referrals by several private insurance company investigative units, government investigators were able to identify a medical billing company that defrauded $1.5 million from insurance companies across the country. Moreover, because fraudulent schemes often target public and private programs simultaneously, an active anti-fraud enforcement effort involving private insurers may lead to the discovery of additional fraud involving public sector health programs.
In recent years, there have been various proposals designed to enhance information sharing among federal, state, and private entities involved in health care fraud enforcement. Some proposals, for example, have called for federal immunity legislation to provide protection for persons who report suspected fraud. The purpose of such immunity laws is to encourage insurers and private individuals to report suspected fraud to law enforcement agencies by protecting the individuals from subsequent civil actions. Other proposals have called for establishment of a national, centralized database of health care fraud-related information. The purpose of a centralized database would be to provide public and private sector fraud investigators with easy access to information about health care fraud activity nationwide and to enhance coordination of investigative efforts among insurers and law enforcement agencies.
section_title: Objectives, Scope, and Methodology
paragraphs: In an October 6, 1993, letter, the former Chairman of the House Subcommittee on Information, Justice, Transportation, and Agriculture, Committee on Government Operations, asked us to broadly examine health care fraud enforcement issues. On the basis of this request and subsequent discussions with the new Subcommittee’s Ranking Minority Member, we agreed to focus our work on questions about information-sharing issues that may affect health care fraud enforcement efforts, specifically: • What is the extent of federal and state immunity laws protecting persons who report health care fraud-related information (see ch. 2)? • What evidence exists for and against establishing a centralized health care fraud database to enhance information sharing and support enforcement efforts (see ch. 3)?
subsections: section_title: Literature Review
paragraphs: To address these two questions, we first reviewed relevant literature to obtain a broad understanding of the importance of information sharing in anti-fraud enforcement efforts. This literature included reports issued by government and private sector organizations—such as DOJ, HHS, and NHCAA—that are responsible for managing and/or overseeing health care anti-fraud activities. We also reviewed the provisions of relevant proposals presented in recent years by administration and congressional sponsors that would enhance information sharing among the various federal, state, and private entities responsible for health care fraud enforcement. These included a 1992 proposal by the Bush administration, as well as proposals introduced in House and Senate bills during 1993 and 1995, respectively.
section_title: National Perspectives
paragraphs: To obtain a broad understanding of both the immunity and the centralized database issues, we contacted key governmental and private organizations that could provide nationwide perspectives. Federal government contacts included officials at DOJ, FBI, the U.S. Postal Inspection Service, and the Executive Office for U.S. Attorneys, as well as Office of Inspector General officials at the principal agencies responsible for managing major federal health care programs—HHS, the Office of Personnel Management, and the Department of Defense. Private sector contacts—representing industry, professional, and special interest organizations—included the American Medical Association, the Health Insurance Association of America, the National Insurance Crime Bureau, and NHCAA. In meetings with knowledgeable officials at several of these governmental and private organizations, we also obtained perspectives on S. 1088 (the Health Care Fraud and Abuse Prevention Act of 1995), which contains immunity and centralized database provisions and was pending further congressional consideration at the time of our review.
section_title: State Selection and Visits
paragraphs: To obtain additional perspectives on the immunity and centralized database issues, we contacted relevant public and private sector officials in four states—Florida, Maryland, Massachusetts, and Texas (see app. I). In judgmentally choosing these four states, we considered various factors, including (1) the status or scope of the state’s immunity law, (2) the extent of anti-fraud activities undertaken by applicable enforcement agencies, and (3) selection suggestions made to us by law enforcement officials and insurance industry organizations. To the extent practical with just four states, we wanted the selections to reflect a range of immunity and/or anti-fraud enforcement environments. For example, at the time we made the selections: • Maryland had no state immunity law protecting persons who reported suspected health care fraud, while Massachusetts’ immunity law protected only reports made to the state fraud bureau. Florida and Texas both had broader immunity laws that protected disclosures made to both federal and state agencies.• Florida and Texas both had state fraud units within the Department of Insurance; Maryland and Massachusetts had independent or stand-alone fraud bureaus. Further, an FBI official told us that FBI field offices in these four states were among the most active in private sector health care fraud investigations.
In visiting each state, we met with officials from various federal and state prosecutive, investigative, and regulatory agencies—U.S. Attorneys offices, FBI and U.S. Postal Inspection Service field offices, state departments of insurance and fraud bureaus, and state attorneys general. We also met with general counsel and special investigative unit officials at selected private insurance companies in these four states. As appendix I shows, our total number of contacts in these 4 states included 12 federal offices, 6 state offices, and 8 private insurance companies. To obtain additional insurance company perspectives, we also visited five national insurers at their headquarters located in Connecticut and Illinois, respectively. Thus, in total, we visited 13 private insurance companies.
At each organization visited, we interviewed those officials responsible for anti-fraud enforcement efforts. Regarding the immunity issue, we obtained information and views about (1) how fraud-related information is being shared between investigative and prosecutive entities, (2) what impact immunity laws (or the absence of such laws) have had on the willingness of individuals to report suspected fraud, and (3) whether a federal immunity law is needed to enhance information sharing. Regarding the centralized database issue, we obtained information about (1) how computerized databases are being used in investigating fraud; (2) whether a national, centralized database is needed to enhance enforcement efforts; and (3) what factors should be considered in establishing such a database. Our direct observations about health care fraud enforcement issues are limited to the locations visited and may not reflect circumstances or conditions in other locations.
section_title: Survey of State Insurance Commissioners
paragraphs: To obtain information on the immunity and centralized database issues from state officials responsible for insurance regulation, we mailed a questionnaire to all 50 state insurance commissioners (or to an equivalent state insurance regulatory official). We developed and pretested the questionnaire with input from officials with the National Association of Insurance Commissioners and an official with the survey population. We mailed the questionnaire in July 1995, and we received responses from all 50 states between July and November 1995. A copy of the questionnaire, with a tabulation of responses to each applicable question, is presented in appendix III.
Although we surveyed and received responses from the population of state insurance commissioners, the practical difficulties of conducting any survey may, nonetheless, introduce unintended nonsampling errors. For example, variations in the wording of questions or the sources of information available to the respondents can introduce variability into the survey results. However, as noted above, in order to minimize these errors, we pretested our survey. Also, all survey data were verified during data entry and all computer analyses were reviewed by a second independent analyst.
We did our work from September 1994 through December 1995 in accordance with generally accepted government auditing standards. NHCAA and the American Medical Association provided written comments on a draft of this report. These comments are included in appendixes V and VI and are summarized and evaluated at the end of chapters 2 and 3. DOJ provided technical and clarifying comments, which we incorporated where appropriate in this report.
section_title: Concept of Expanded Federal Immunity Law With Appropriate Safeguards Is Broadly Supported
paragraphs: The purpose of immunity statutes is to encourage insurers and private individuals to report suspected fraud by protecting them from civil claims subsequently arising from insurance fraud investigations. We identified no federal law that protects persons providing health care fraud-related information to law enforcement agencies. However, there are some related immunity provisions on the federal level. Regarding Medicare and Medicaid, for example, current federal statutory law providing immunity from liability is limited to persons reporting information to peer review contractors about Medicare and Medicaid health care services. This immunity protection is further limited in that it does not apply to persons reporting fraud-related information to federal authorities, such as HHS, the FBI, and the U.S. Postal Inspection Service. It also does not apply to persons who report suspected health care fraud involving private sector insurance, even if the suspected fraud is reported to a federal agency. While most states have enacted immunity laws that protect persons who report suspected health care fraud more broadly than current federal law, the laws vary considerably. For example, some state laws protect sharing of suspected fraud information with any federal or state law enforcement authority, whereas some states protect information sharing only with certain state authorities.
In recent years, various health care anti-fraud proposals (some included in health care reform bills) have been introduced by the administration and Congress to, among other matters, provide a broader federal immunity statute. The health care reform bills were not enacted, however, and at the time of our review, one health care anti-fraud bill (S. 1088)—which was awaiting congressional consideration—would provide immunity protection more broadly than current federal law. The health insurance and medical industry associations we contacted supported the concept of a federal immunity law. Additionally, nearly two-thirds of the federal and state government fraud investigators and prosecutors and 12 of 13 insurance company representatives we interviewed supported a federal immunity law. In fact, many of the individuals we spoke with thought that federal immunity protection should be broader than the immunity proposed under S. 1088.
subsections: section_title: Immunity Protects Persons Who Report Suspected Fraud
paragraphs: Broadly viewed, public policy supports both encouraging private entities to participate in the investigation and prosecution of fraud and providing protection to innocent people against unsubstantiated allegations made in bad faith or with malice. That is, given the public interest in crime prevention, reasonable private participation in the investigation and prosecution of crime is a desirable objective. Immunity statutes are one way of encouraging this objective. On the other hand, concerns have been raised about the need to incorporate safeguards to provide individuals with protection against bad faith allegations. Safeguards that have been considered include requirements governing the specificity and credibility of reported information and provisions giving individuals legal recourse against bad faith allegations that could seriously damage an individual’s life and livelihood if publicly disclosed.
Immunity statutes represent part of the general public policy to encourage private involvement in the prosecution of crime by protecting persons against civil claims subsequently arising from insurance fraud investigations. For instance, the reporting of an individual suspected of fraud may result in the named, suspected party filing a civil suit against the reporter claiming defamation of character. Immunity statutes typically include limiting language, such as “in the absence of malice or bad faith,” which allows an individual claiming defamation the opportunity to show that the reporting party intended to harm the individual. However, where there is an applicable immunity statute and the individual claiming defamation is not able to show malice or bad faith, the reporting party is provided protection from these types of lawsuits.
It is important to note that a number of civil claims can be raised against insurers stemming from fraud investigations and, in most cases, there is no way to prevent an aggrieved party from filing a civil lawsuit against an individual who reports suspected fraud. An immunity statute does, however, make it more difficult for a claimant to prevail. For example, in a 1992 civil action in Ohio, an individual brought action for damages against a health insurer for reporting suspected fraud to the state insurance department. The focus of the case was whether the plaintiff could recover from the insurer for defamation. The federal district court held that the insurer faced no civil liability for reporting suspected fraud because Ohio law provides immunity to persons who furnish information—in good faith and without malice or fraud—to the Ohio Department of Insurance. Since the court found nothing in the record suggesting bad faith, the insurer prevailed in its motion for summary judgment.
section_title: Current Federal Immunity Law Is Limited in Its Scope
paragraphs: “Notwithstanding any other provision of law, no person providing information to any [peer review] organization having a contract with the Secretary [of HHS] under this part shall be held, by reason of having provided such information, to have violated any criminal law, or to be civilly liable under any law of the United States or of any State (or political subdivision thereof) unless—(1) such information is unrelated to the performance of the contract of such organization; or (2) such information is false and the person providing it knew, or had reason to believe, that such information was false.”
Our review did not identify any similar federal statutory immunity provisions applicable to other government health care programs, such as the Federal Employees’ Health Benefits Program (managed by the Office of Personnel Management) and the Civilian Health and Medical Program of the Uniformed Services.
As indicated, the Medicare/Medicaid statute specifically protects only information disclosures made to a peer review organization under contract with the Secretary of HHS. Under federal law, the Secretary enters into contracts with peer review organizations for the purpose of promoting the effective, efficient, and economical delivery of quality health care services under Medicare. Composed primarily of health care practitioners from within a geographical area, these organizations perform quality assurance and utilization reviews of health care providers seeking reimbursement for their Medicare services. If a peer review organization determines that a practitioner or provider has persisted in violating his obligation to provide services that (1) are medically necessary, (2) meet professionally recognized standards of care, and (3) are cost-effective, the reviewer may recommend that the practitioner or provider be excluded from the Medicare program. In addition, states can also choose to use peer review organizations to review care received by Medicaid patients.
“We believe that Medicare contractors who are carrying out official functions related to administration of the Medicare program, particularly those who are engaged in efforts to detect, prevent, or prosecute program fraud and abuse, should be entitled to protections similar to those enjoyed by Federal employees engaged in those activities. For that reason, the Department of Health and Human Services will ordinarily request, and the Department of Justice will ordinarily agree, that the Department of Justice will defend, at its own expense, any Medicare contractor or employee of a contractor, who is sued in connection with activities undertaken within the scope of the Medicare contract.”
Further, the federal statutory immunity provision does not protect persons who report suspected fraud involving private sector insurance plans, even if the suspected fraud is reported to a federal agency such as the FBI or the U.S. Postal Inspection Service. Existing state immunity laws would provide some statutory immunity protection under these circumstances.
section_title: State Laws Reflect a Range of Immunity Provisions Related to Insurance Fraud
paragraphs: Many states have enacted immunity laws to protect individuals who report suspected insurance fraud—including health care fraud. The responses to our survey of the 50 state insurance commissioners indicate that state immunity laws vary considerably in terms of protection provided to private insurers who disclose fraud-related information. As appendix II shows, at the time of our survey, 38 states had enacted immunity laws protecting the sharing of health care fraud-related information, while 12 states had no immunity laws applicable to health care fraud. In the 38 states with immunity laws, typically only specific reporting channels are covered. For example, 24 states provide immunity to insurers for sharing fraud-related information with state and federal law enforcement authorities, as well as with the state insurance commissioner. However, 10 states provide immunity for sharing fraud-related information only with the state insurance commissioner. Eight states provide immunity to insurers for sharing fraud-related information with other insurers. All 38 states with immunity laws place certain qualifications on the provision of immunity. In each of these states, for instance, the immunity is contingent on the absence of “bad faith” or “malice.” However, the meaning of these qualifications and the ultimate protection provided under the law are subject to interpretation by individual court systems.
Much like existing federal immunity law, state immunity laws are also limited in the level of protection they provide. Due to variances in state laws, the immunity protection provided can be different from state to state. These differences can present concerns for private insurers that operate nationally, especially if a suspected fraudulent scheme involves more than one state. An insurer investigating a multistate fraud scheme, for example, may have concerns about which state’s immunity law applies to the sharing of case information. Also, as discussed above, 12 states have no immunity laws applicable to health care fraud. Anyone reporting suspected private insurer fraud in these states has no specific statutory protection from subsequent civil lawsuits.
section_title: Recent Proposals Would Enhance Immunity Protection Provided by Federal Law
paragraphs: In recent years, federal proposals have been introduced that would broaden existing immunity protection. Ranging from a 1993 executive branch task force proposal to a 1995 anti-fraud bill currently awaiting consideration by Congress, these proposals would provide some federal immunity protection to persons who report suspected health care fraud—regardless of whether the fraud involves public or private payers within the health care system.
In 1993, to enhance health care fraud enforcement efforts, a Bush administration task force recommended, among other things, providing immunity for reporting information to a national database, which the task force also recommended be created. Immunity from both federal and state claims would have been provided to database participants reporting fraud-related information to (or obtaining such information from) this database in good faith. Also, the proposed immunity provision contained a requirement that any complainant alleging malice or bad faith must plead with specificity the facts that constitute malice or bad faith in order to invoke an exception to immunity. The recommendations of the task force were not adopted, although, as noted below, the immunity proposal was reintroduced in subsequent congressional legislation.
During 1993 and 1994, some form of federal immunity provision was included in various health reform bills introduced in Congress. In November 1993, for example, the Clinton administration introduced H.R. 3600 (the “Health Security Act”), which would have established federal immunity for reporting suspected health care fraud to HHS and DOJ. Because the proposed Health Security Act would have created a national framework for the delivery of health care, this immunity provision would have applied to the reporting of any suspected health care fraud throughout the health care system. By late summer 1994, the original Clinton reform bill had been essentially dropped by both the House and the Senate. Neither the Health Security Act nor any of the other health reform bills were enacted.
In July 1995, Senator William Cohen introduced S. 1088 (the “Health Care Fraud and Abuse Prevention Act of 1995”), which contains various provisions designed to enhance anti-fraud enforcement efforts. One of the bill’s provisions would extend the protection provided in 42 U.S.C. 1320c-6(a) to include persons providing information about any public or private health plan to either HHS or DOJ. This expansion would address some of the limitations of current federal law. For example, a person reporting suspected Medicare fraud to HHS and a person reporting private insurance fraud to DOJ would be protected under this bill. Further, the bill’s immunity provision would provide some statutory protection in the 12 states that have no immunity law and also may provide, in those states with immunity laws, an additional channel for reporting suspected fraud.
Although S. 1088 would provide immunity protection more broadly than current law, the provision does not address the role of all entities involved in anti-fraud enforcement. For example, under S. 1088, immunity protection would not be provided to persons who report fraud information to law enforcement entities other than DOJ and HHS. The proposal does not address the role of other federal agencies (such as the U.S. Postal Inspection Service) and state agencies (such as Attorneys General and state fraud bureaus) that also conduct health care fraud investigations. Also, the proposal does not address sharing from one insurer to another, a provision already included in some state immunity laws. One recent federal anti-fraud proposal does address insurer-to-insurer information sharing. H.R. 2408, introduced September 27, 1995, would extend the provisions of 42 U.S.C. 1320c-6(a) to provide immunity for, among other things, “health plans sharing information in good faith and without malice with any other health plan with respect to matters relating to health care fraud detection, investigation and prosecution.”
section_title: Industry and Law Enforcement Officials Generally Favor Broad Federal Immunity Legislation With Appropriate Safeguards
paragraphs: Industry organizations, such as NHCAA and the Health Insurance Association of America, have stated that due to the potential for civil lawsuits, private insurers are concerned about sharing fraud-related information with law enforcement agencies. These industry organizations contend that a federal immunity law would facilitate the flow of information between insurers and law enforcement agencies and enhance investigation and prosecution of health care fraud cases. This contention includes a general recognition of the need for appropriate safeguards against bad faith allegations. Medical associations also told us they generally support immunity protection for individuals who report suspected fraud. Most of the investigative and prosecutive officials we interviewed—which included investigators and prosecutors at federal and state agencies and special investigative unit personnel at various insurance companies—also told us that a federal immunity law would enhance health care anti-fraud enforcement efforts.
subsections: section_title: National Health Care Anti-Fraud Association
paragraphs: “The need for a concerted anti-fraud effort involving the sharing of information among private payers and with law enforcement is being widely acknowledged. However, while many states provide some immunity protection for those engaging in good faith fraud investigations, this protection varies tremendously by state; many states have no immunity statute. . . . This piecemeal state legislation simply does not protect insurers and other payers in many states or in multi-state investigations. “Therefore Congress should consider enacting an immunity statute that would immunize payers’ good-faith efforts to fight fraud and provide immunity from state tort liability. Such a statute would preempt the inconsistent, vague and often ill-considered state law jeopardy faced by insurers and other payers . . . and would create a standardized and effective tool to encourage fraud fighting. “Like many state statutes, this immunity protection would not be absolute, and reasonably would be limited to those investigations conducted with good faith or the absence of malice. However, to make this protection effective, Congress should consider the addition of a provision, modeled on Rule 9(b) of the Federal Rules of Civil Procedure, that requires a person to plead with specificity the facts that constitute malice or bad faith in order to invoke this exception to immunity.”
In 1993 testimony before Congress, the NHCAA Executive Director stated that before forwarding a case for investigation and prosecution, insurers always have to consider the probability of lawsuits for defamation, slander, and malicious prosecution, and that these lawsuits, even if they are completely without merit, are at best very costly to the insurer.During our review, the NHCAA Executive Director told us that encouraging insurers to report fraud is important because the extent of health care fraud is increasing. He noted that, historically, insurers would simply write off fraud and pass the losses on to policyholders because fraud was not deemed to be that significant a problem. He added that some insurers saw no alternative to such write-offs because health care fraud was not considered to be a priority of law enforcement. However, the Executive Director said that insurers now have increased their anti-fraud efforts because they recognize that health care fraud is widespread and because law enforcement (federal and state) has taken a significant interest in investigating and prosecuting such fraud. Accordingly, NHCAA still supports federal immunity legislation.
section_title: Health Insurance Association of America
paragraphs: In 1993, the Health Insurance Association of America conducted a survey to determine the extent to which its member companies engaged in health care anti-fraud activities. The survey asked for the number and types of cases the companies investigated each year from 1990 through 1992. During each year of the survey period, member companies referred only 9 to 11 percent of their cases to law enforcement agencies. In 1992, for example, the companies investigated a total of 26,755 health insurance fraud cases but referred only 2,645 cases (or about 10 percent) to law enforcement agencies. According to an Association official, this relatively low referral percentage is due, in part, to insurers’ concerns about potential civil liability. This official further commented that the survey results indicate that federal legislation (preempting a “hodgepodge” of inadequate state statutes) is needed to provide immunity for insurers and others who provide fraud-related information to law enforcement authorities.
section_title: Medical Associations
paragraphs: An attorney in the American Medical Association’s Health Law Division told us that although the Association has not formally commented on the immunity provisions contained in the various health care anti-fraud and abuse bills introduced in Congress, the Association generally supports immunity for reporting suspected health care fraud because it recognizes the benefits to anti-fraud enforcement efforts. Therefore, the Association supports immunity for insurers that report suspected fraud to law enforcement entities, as well as for insurers sharing fraud-related information with each other. The attorney said, however, that since medical information is sensitive and private in nature, any legislation that grants immunity for insurer-to-insurer information sharing should include controls to ensure that the information is not used inappropriately. He explained that the legislation could include, for example, a requirement that shared information must have a certain level of specificity or credibility—such as confirmed (rather than unsubstantiated) fraud allegations.
Representatives from several other medical associations, including the American Hospital Association, the American Health Care Association, and the National Association for Home Care, also indicated that their groups supported immunity protection. These representatives told us that their respective associations had not formally commented on the immunity provisions in any of the health care anti-fraud bills introduced in Congress, but they generally support the concept of immunity to protect individuals who report suspected fraud, as long as the immunity is qualified. That is, an immunity provision should include qualifications, such as absence of bad faith or malice, so that an individual who is actually harmed by a report of suspected fraud has a basis for filing a lawsuit.
section_title: Our Interviews With Fraud Investigators and Prosecutors
paragraphs: As noted in chapter 1, to better understand whether broad federal immunity is needed, we interviewed individuals responsible for investigating and prosecuting health care fraud cases—officials at 12 federal and 6 state investigative and prosecutive offices and investigators and general counsel at 13 insurance companies (see app. I).
subsections: section_title: Views of Federal Government Officials
paragraphs: At 8 of the 12 federal investigative and prosecutive offices we visited, officials told us they believed a federal immunity law is needed to enhance anti-fraud enforcement efforts. The officials generally commented that a federal law may increase insurers’ willingness to report fraud. In one location we visited, an FBI supervisory agent told us that none of his office’s active health care fraud investigations were initiated on the basis of reports from private insurers. The supervisory agent said that on the basis of informal discussions between insurers and FBI agents, insurers indicated they considered reporting health care fraud to his office but have not due, in part, to concerns about possible exposure to civil liability. The supervisory agent also commented that federal immunity legislation may encourage insurers to report suspected health care fraud. As support for this opinion, he cited his experience in investigating bank fraud cases and explained that leads or referrals from banks increased after federal immunity legislation was strengthened. Federal officials at several of the field offices we visited also said that a federal law would be beneficial because it would provide a standard level of protection in all states. A U.S. Postal Inspection Service investigator told us that a federal immunity law would make it easier to investigate multistate fraud schemes because there would be no concerns about which state immunity statutes applied in specific cases.
Assistant U.S. Attorneys at one office we visited told us that the effects of a federal law would be difficult to predict. These attorneys also noted, however, that their district does not receive many health care fraud case referrals from private insurers, partially due to the insurers’ concerns about being sued civilly for sharing health care fraud-related information with federal prosecutors. They further commented that since most fraud schemes affect both private and public health care plans, the government would benefit from increased private insurer fraud reports because more public program fraud could be identified.
Federal officials at four field offices told us a federal immunity law would not enhance anti-fraud enforcement efforts in their respective jurisdictions because a high level of information sharing was already occurring. They added, however, that other jurisdictions might benefit from a federal law, and they cited increased information sharing as a possible benefit. In one of the states we visited, an FBI supervisory agent told us that the need for a federal immunity law possibly was being overstated by insurance company executives. The supervisory agent noted that at the field level, fraud-related information was being reported by insurers’ special investigative units to FBI agents—either informally on the basis of established working relationships or formally in response to government-issued subpoenas.
Regarding the immunity provision in S. 1088, federal officials at four of the field offices we visited told us that the scope of the provision should be expanded beyond HHS and DOJ. The officials commented that immunity should be provided for reporting to other federal entities with health care fraud enforcement responsibilities, such as the U.S. Postal Inspection Service and the Internal Revenue Service, as well as with state law enforcement authorities or state insurance departments.
Also, federal officials at four of the field offices said that S. 1088 should be expanded to provide immunity for insurers sharing fraud-related information with other insurers. The officials said this type of information sharing would be beneficial because insurers would be able to work together and identify the extent to which a fraud scheme is affecting more than one insurance company. One FBI supervisory agent we spoke with commented that the FBI would benefit from insurers sharing information with each other because his office would receive from the insurers more fully developed cases that are more likely to be accepted. Further, an Assistant U.S. Attorney told us that fraud perpetrators would be more reluctant to routinely defraud multiple insurers if they knew insurers routinely shared fraud-related information. Several of the officials also told us, however, that a possible disadvantage to allowing insurer-to-insurer disclosures is the potential for insurers to use the information for other than legitimate anti-fraud purposes. An insurer might, for example, disallow a health care provider from providing services under its health plan because of reports of suspected fraud by another insurer, even though the allegations have not been substantiated.
section_title: Views of State Government Officials
paragraphs: The responses to our survey of the 50 state insurance commissioners (see app. III) indicated broad support for both state and federal immunity laws. For those 38 states that provided immunity at the time of the survey, 35 responded to our question about the positive effects from their respective states’ immunity laws. Twenty-four of the 35 respondents believed their states’ laws had positive effects on anti-fraud enforcement efforts. Almost all of these respondents (21) indicated the state immunity law increased reporting of suspected fraud. Two-thirds (16) indicated the immunity law increased information sharing, and over half (14) answered that the number of fraud cases investigated increased. Of the 35 respondents answering our question about the negative effects from their states’ immunity laws, 32 indicated there were no negative effects stemming from such legislation. The other respondents cited excessive sharing of questionable intelligence and increased workloads as possible negative effects.
Our survey also asked for opinions about the effectiveness of a federal immunity law in facilitating the sharing of fraud-related information between (1) private health insurers and federal/state law enforcement authorities, (2) private health insurers and federal/state regulatory authorities, and (3) two or more private health insurers. Of the respondents who answered these questions, 33 (of 39) indicated that a federal law would be very or somewhat effective in facilitating fraud-related information sharing between private health insurers and federal/state law enforcement authorities, and 32 (of 38) answered that it would be very or somewhat effective in facilitating information sharing between private health insurers and federal/state regulatory authorities. Twenty-seven (of 36) respondents answered that a federal law would be very or somewhat effective in facilitating fraud-related information sharing between two or more private health insurers.
At three of the six state investigative and prosecutive offices we visited, officials told us they believe a federal immunity law is needed to enhance anti-fraud enforcement efforts. The officials cited several potential positive effects of such a law, including increased information sharing among insurers and law enforcement agencies. Also, the officials said that a federal law would provide a minimum level of immunity protection to private insurers located or otherwise doing business in states without immunity statutes. An official from one state fraud bureau told us that a federal law might encourage insurers to become more actively involved in identifying and reporting fraud at its earliest stages, thereby improving the likelihood of effective case development.
On the other hand, state officials at the offices that did not see a need for a federal immunity law cited various reasons for their viewpoints, such as: • A federal law is not needed because many health care fraud cases are handled at the state level. • Regulation of the insurance industry historically has been a state responsibility, and a federal law would be seen as encroaching on that responsibility. • A federal law would not have much effect because insurers have business-related reasons for not reporting fraud-related information.
Regarding the latter opinion, a state fraud bureau official told us that insurers’ willingness to report suspected fraud generally depended more upon corporate policy than upon the existence or scope of immunity statutes. This official noted that some companies aggressively pursue fraud and seek prosecutions, while other companies prefer to settle matters internally.
Regarding the federal immunity provision in S. 1088, state officials at five offices told us that the proposal should be more comprehensive. They generally said that the bill overlooks the important role the states play in health care fraud detection and prosecution and should be expanded to provide immunity for reporting information to nonfederal government entities. One state Department of Insurance official told us that the bill may result in insurers sharing health care fraud-related information with only the federal government. He believes this would reduce information sharing between private insurers and the states. Also, because the federal government would not have the resources to investigate all case referrals, many of the health care fraud cases that normally could be addressed at the state level would go unaddressed at the federal level.
State officials at two offices told us that a federal immunity law should provide immunity for insurer-to-insurer sharing of fraud-related information. As a supporting example for this opinion, one official said that passage of a state statute allowing automobile insurance companies’ special investigative units to exchange information about suspected fraudulent claims helped to decrease automobile insurance fraud in that state. Further, this official commented that since passage of the state statute, automobile insurance companies’ special investigative units have been able to coordinate and report to law enforcement agencies more fully developed cases that are more likely to be accepted for prosecution. As with the federal investigators and prosecutors, however, a few of the state officials also told us that a possible disadvantage of allowing insurer-to-insurer disclosures is the potential for insurers to use the information for other than legitimate anti-fraud purposes.
section_title: Views of Private Insurance Company Officials
paragraphs: At 12 of the 13 insurance companies we visited, representatives told us a federal immunity law would help anti-fraud enforcement efforts. They generally said that a federal law would be beneficial because it would provide immunity protection uniformly applicable in every state. The Director of Investigations at one insurance company told us that fraud schemes tend to cut across state lines, typically affect more that one payer, and usually involve both public and private insurance programs. He added that a federal law would provide consistent protection during multistate or national fraud investigations, something that is not provided under the various state laws. Further, representatives of another insurance company said that a federal law would likely solve the problem of deciding which state’s immunity laws take precedence in multistate investigations.
Representatives of several insurance companies also told us a federal law might result in more health care fraud case referrals to law enforcement agencies. They generally said the weight a federal law carries may encourage some insurers, who might not otherwise come forward under a state law, to report health care fraud cases to law enforcement agencies. Representatives from one national insurance company told us that they are aware of instances of fraud being committed against their company, but due to such factors as the lack of state immunity laws or poorly written state immunity laws, the company may internally address this fraud rather than refer it to law enforcement agencies. An attorney from another insurance company told us that a federal law could even help reduce the costs of defending against reactionary civil lawsuits because such legislation may provide a basis for summary judgments.
One insurance company investigator told us a federal law is not needed because insurance regulation is a state responsibility, and states are addressing this issue by passing legislation to provide immunity. He further commented that some insurers, as a business decision, will be reluctant to get involved in reporting fraud no matter what immunity protection, federal or state, is provided. The investigator added, however, that a federal law would still be beneficial to national insurers because it would provide some consistency in immunity protection, which is not now the situation under the various state laws.
Regarding the federal immunity provision in S. 1088, representatives of seven insurance companies told us that the immunity provision should be expanded to cover reporting to entities other than just HHS and DOJ. They said that immunity should be provided for sharing fraud-related information with other federal, as well as state, government entities that investigate or prosecute health care fraud. One company’s investigator said that S. 1088 might be problematic because the FBI does not have enough resources to address the additional referrals the agency would likely receive. A Director of Investigations at another insurance company told us the bill overlooks the large number of cases that are prosecuted at the state level of government because they do not involve large enough dollar losses to be of interest to the federal government.
Representatives of nine insurance companies told us a federal law should provide immunity for insurer-to-insurer sharing of fraud-related information. These individuals generally said that allowing insurer-to-insurer information sharing would enable the companies to develop more significant cases—that is, cases involving larger dollar amounts and/or fraud schemes of wider scope—for referral to law enforcement agencies. Representatives from one insurance company told us that the quality of evidence will improve, resulting in more criminal prosecutions for health care fraud offenses. These representatives explained that by working cooperatively together, insurers will be able to show that multiple insurers were defrauded under the same scheme, and this will make it easier to prove the criminal element of intent (i.e., the suspects knowingly defrauded the insurers). To demonstrate the drawbacks of insurance companies not sharing fraud-related information with each other, the representatives noted the California “rolling labs” case. They told us that the rolling labs fraud scheme was able to continue for years without being detected and reported to law enforcement agencies because the insurers were reluctant to work together to identify and determine the full scope of the fraud scheme. The representatives further commented that the rolling labs case is what prompted the state of California to enact strong immunity laws.
Similar to the concerns voiced by some of the federal and state investigators and prosecutors we interviewed, a few of the insurance company representatives told us that a possible disadvantage to allowing insurer-to-insurer disclosures is the potential for the information to be used for purposes other than fraud detection and prevention. One insurance company investigator said that to ensure against unfair or conspiratorial practices by insurers, a federal law allowing insurer-to-insurer sharing of fraud-related information should include parameters covering what information can be shared (e.g., only information that clearly shows fraud occurred) and specifically who in the insurance companies can have access to the information (e.g., only special investigative units).
section_title: Conclusions
paragraphs: Immunity laws are designed to encourage insurers and other individuals to report suspected fraud by providing them protection against subsequent civil lawsuits related to such information sharing. Currently, there is no federal immunity protection for persons who report fraud-related information to law enforcement agencies. Statutory protection is provided for reports made about Medicare and Medicaid health care services to peer review organizations. However, insurers—the primary processors of health care claims—are not provided federal immunity protection for sharing fraud-related information concerning other public and private health plans. While most states have enacted immunity laws that provide some immunity protection to insurers, these laws vary from state to state.
The law enforcement, regulatory, and industry officials we queried expressed widespread support for the concept of a broad federal immunity law that includes adequate safeguards against bad faith allegations. As benefits of a federal law, these officials cited increased information sharing by insurers and uniformity of coverage in every state. Many of the officials, however, told us that to be most useful, a federal immunity law should provide broader protection than the immunity proposed under pending congressional bill S. 1088. The officials favored immunity for insurers, not just for sharing fraud-related information with DOJ and HHS, but for sharing such information with any federal or state entity with health care fraud enforcement responsibilities. They also favored expanding the immunity provision to protect insurers for sharing information with other insurers. One potential drawback to the latter approach is the possibility that insurers would inappropriately use information obtained from other insurers. While this is a potential risk of allowing insurer-to-insurer information sharing, the risks may be decreased through precise statutory language that specifies the reasons and procedures by which insurers may share fraud-related information with other insurers.
section_title: Comments and Our Evaluation
paragraphs: DOJ provided technical and clarifying comments, which we incorporated where appropriate.
In its written comments on the draft report, NHCAA wholeheartedly endorsed the need for a federal immunity statute and commented that such a statute could play a significant role in expanding the private sector’s ability to initiate investigations and cooperate with law enforcement. To be fully effective, NHCAA suggested that the federal statute should • provide immunity protection with respect to all health care anti-fraud • extend to all law enforcement officers, not just those connected to the administration of the health care system; • apply to exchanges of information between private sector fraud investigators, i.e., information sharing between or among insurers; • require that any allegation of sharing false information be “pled with particularity,” a term of art under the Federal Rules of Civil Procedures; and • allow the recovery of attorney fees to a payer that is sued and subsequently found to be entitled to immunity.
In its written comments on the draft report, the American Medical Association generally supported immunity for reporting fraudulent practices because it assists law enforcement efforts to bring perpetrators to justice. The Association added that any legislation granting immunity for insurers and any other entities to share information regarding suspected fraudulent behavior should include the following safeguards to ensure that such information is not used inappropriately: • The shared information must be related to specific conduct, and the conduct must be outside the realm of legitimate disagreements on what care is medically necessary. • There must be some substantiation of the information, so that its credibility is not in question. • There must be an opportunity for one who is harmed by “bad faith” sharing of information to seek legal recourse.
section_title: Centralized Health Care Fraud Database May Be Beneficial but Some Questions Remain
paragraphs: Currently, there is no centralized national database in law enforcement to track patterns of criminal activity in the health care system. As a result, investigators and prosecutors use a variety of federal, state, and private industry databases to investigate health care fraud. To enhance access to health care fraud-related information and to help coordinate enforcement efforts, the proposed Health Care Fraud and Abuse Prevention Act of 1995 (S. 1088) calls for establishing a national, centralized database of health care fraud information. The proposed database would contain information about final adverse actions—such as license revocations, administrative sanctions, civil judgments, and criminal convictions—involving health care system participants. Such a database could be widely accessible, and it would assist investigators in developing background profiles on providers and other individuals under investigation.
Many law enforcement and industry officials told us they support the establishment of a database of final adverse actions, but it is not essential to their enforcement efforts. Although this type of database could be widely accessible to federal, state, and private investigators, the benefits of such a database may not justify the largely unknown costs involved to operate it. These officials suggested two alternative databases—one including ongoing investigative information and another including suspected fraud referrals—that might provide more investigative benefits than a database of final adverse actions. But, in addition to unknown costs, such databases would be much riskier in terms of the need to protect against unauthorized disclosure and use of the information.
subsections: section_title: Databases and Other Information Resources Useful to Health Care Fraud Investigators
paragraphs: Currently, there is no centralized national database in law enforcement to track patterns of criminal activity in the health care system. In an effort to obtain information on potential suspects and fraudulent schemes, health care fraud investigators can query various federal, state, and industry databases and other information resources (see app. IV). Data obtained from these systems can provide investigators with information needed to develop a comprehensive background profile on health care fraud suspects. Such data can also be useful to prosecutors in their efforts to obtain harsher sentences for recidivists. Although the databases and other information resources identified in appendix IV can be useful to investigators, each has certain limitations or disadvantages, as discussed below.
subsections: section_title: Federal Resources
paragraphs: Although the FBI’s National Crime Information Center is the nation’s most extensive criminal justice information system, the Center’s criminal history records are accessible only by authorized federal, state, and local criminal justice agencies. Private sector entities, such as insurance company investigative units, do not have direct access to these records. In addition, the records are not easily identifiable as relating to health care fraud. For example, because there is no federal health care fraud statute, federal criminal convictions for health care fraud could have been obtained under any of several general statutes involving mail fraud, false statements, or conspiracy. Finally, the Center does not have records of noncriminal actions—such as federal and state civil judgments—taken against health care providers.
The HHS sanctions information, although nationwide in scope, covers only program exclusions taken against health care providers and practitioners for two public programs, Medicare and Medicaid. Although HHS recently began making its sanctions information more widely available, HHS does not identify individuals and entities sanctioned by Social Security or tax identification number. According to one insurance company official we interviewed, these identifiers are needed in order to make the sanctions data more useful for investigative purposes. This investigator explained that his company first had to crossmatch the names from the HHS sanctions report against another computer software program that contained names and Social Security/tax identification numbers; once that was done, the data were then downloaded into the company’s computer system for future use.
Another federally sponsored information resource, the National Practitioner Data Bank, contains information on some, but not all, adverse actions taken against licensed health care practitioners. For example, it does not contain information about criminal convictions or civil judgments involving health care fraud. In addition, neither law enforcement agencies nor insurance company investigative units currently have access to the information in the Data Bank.
While concentrating on investigations that are national or international in scope, the Financial Crimes Enforcement Network (FinCEN) uses the majority of its resources to assist law enforcement agencies in their investigations of financial aspects of the illegal narcotics trade. However, for other financial crimes (such as health care fraud) that may involve money laundering, investigators can use FinCEN for intelligence and analytical support to help identify and trace assets for seizure and forfeiture purposes.
section_title: State Resources
paragraphs: The National Association of Insurance Commissioners databases maintain nationwide information on regulatory and disciplinary actions taken against insurance agents and companies. This information is similar to that in the National Practitioner Data Bank, but it focuses on insurers and their agents rather than on health care providers. The Association’s information on regulatory and disciplinary actions is publicly accessible and focuses on all lines of insurance, including health. However, the information on adverse actions taken—for example, an insurance agent’s license revocation—is not necessarily related to fraudulent activity.
section_title: Industry Resources
paragraphs: NHCAA’s Provider Indexing Network System is available to member companies and participating law enforcement agencies, all of whom agree to abide by established procedures governing when and what type of information can be submitted, how data are to be updated, and what limited uses can be made of System data. On-line access to this database is limited to NHCAA member insurance companies and law enforcement members, such as HHS’ Office of Inspector General and the U.S. Postal Inspection Service. Nonmember law enforcement agencies can query the database through written request to NHCAA.
Another limitation is that the System is not comprehensive, containing only about 1,984 entries as of March 1996. Many private insurers are not members of the Association. Further, even NHCAA members are not required to report fraud-related information to the Association’s database. Generally, in and of itself, information in the database is not “evidence” of any kind of fraudulent activity; rather, the information represents merely a means of focusing—in each member organization’s independent discretion—limited investigative resources.
Every private payer that participates in the System agrees to indemnify the other participants if liability results from misuse of database information. However, one NHCAA member company’s officials told us that their company does not provide information to the database due to concerns about how other members might access and use the information.
Another industry information resource potentially useful to health care investigators is the National Insurance Crime Bureau. Although the Bureau was established to coordinate the insurance industry’s efforts to address fraudulent claims involving automobile and other property/casualty insurance, its information systems may contain information relevant to certain health care fraud cases. For example, schemes involving staged automobile accidents or fraudulent workers compensation claims may entail fraudulent medical claims, sometimes involving corrupt health care providers in the scheme as well. Thus, while not all-inclusive, the Bureau’s information systems may contain some information about individuals involved in suspected health care fraud.
section_title: Recent Proposals Would Create a National Database of Health Care Fraud-Related Information
paragraphs: To address the issue of access to health care fraud-related information, recent proposals (see table 3.1) have supported the establishment of a centralized repository for health care fraud information.
In January 1993, a Bush administration task force on health care fraud and abuse recommended the establishment of two national databases—one for the reporting of final adverse actions and one for active fraud investigations. Access to the final adverse actions database would include not only law enforcement agencies, but also insurers and private individuals; access to the active investigations database would be restricted to law enforcement agencies, state licensing agencies, and insurance company investigative units. Regarding the final adverse actions database, the task force suggested—as an alternative to establishing a new database—expanding the National Practitioner Data Bank to require reporting of all final adverse actions involving practitioners and to include similar information about health care entities other than practitioners. Regarding the active investigations database, the task force also recommended that participants be provided with good faith immunity for reporting to and obtaining information from the database as an incentive to encourage participation. Neither of the task force’s database recommendations was implemented; however, the concept of a centralized health care fraud database has continued to be included in subsequent proposed federal legislation.
In November 1993, for example, the Clinton administration’s proposed Health Security Act (H.R. 3600) advocated establishing a health information database containing, among other things, “information necessary to determine compliance with fraud statutes.” However, because this act would have substantially reformed the nation’s entire health care system, the proposed database was expected to contain much more than just information related to fraud. For instance, the database would have included information about clinical encounters and other health services provided, administrative and financial transactions of participants, utilization management by health plans or providers, and other nonenforcement-related activities and services. By late summer 1994, the original Clinton health reform bill had been essentially dropped by both the House and the Senate. Although proposals to establish a centralized health care fraud database appeared in several other health reform bills introduced during 1993 and 1994, none of these proposals were enacted.
In July 1995, Senator William Cohen introduced S. 1088, which includes a proposal to establish a centralized repository for the reporting of final adverse actions against health care providers, suppliers, or practitioners.As defined in this bill, the term “final adverse action” includes (1) civil judgments against a health care provider in federal or state court related to the delivery of a health care item or service; (2) federal or state criminal convictions related to the delivery of a health care item or service; (3) actions by federal or state agencies responsible for the licensing and certification of health care providers, suppliers, and licensed health care practitioners; (4) exclusions from participation in federal or state health care programs; and (5) any other adjudicated actions or decisions that the HHS Secretary establishes by regulation. In October 1995, this legislative proposal was incorporated into the Senate’s proposed 1996 Budget Reconciliation Act, which was still pending at the time of our review.
While advocating the establishment of a centralized health care fraud database, none of the proposals noted above clearly identified the database’s expected operating parameters—such as how many data records would be maintained, how many information queries were expected, and how much the system might cost to develop and operate.Current systems that might be useful in evaluating the recent health care fraud database proposals are the National Practitioner Data Bank, a system containing data on certain final adverse actions; and the Provider Indexing Network System, a system containing data on active investigations.
As a large, national repository containing certain information on adverse actions taken against health care practitioners, the National Practitioner Data Bank illustrates how a centralized health care fraud database might be expected to operate. As of December 1994, the Data Bank contained over 97,000 records. The Data Bank has received over 4.5 million inquiries since it became operational in 1990, with the number of annual inquiries increasing from about 800,000 in 1991 to just over 1.5 million in 1994. The original 5-year contract (awarded in December 1988) to develop and operate the Data Bank was expected to cost $15.8 million. According to HHS officials, this contract was subsequently extended through June 1995, and the estimated cost was expected to be $24 million. Total costs to operate the Data Bank—including contract and HHS administrative costs—averaged almost $5.8 million annually for the period 1991 through 1994. The next operating contract—for the so-called second generation Data Bank—is expected to be less costly, about $12 million over 6 years. By law, Data Bank inquiry processing costs can be recovered through user fees, which currently range from $4.00 to $10.00 per inquiry.
Although much smaller in scope and concept than the National Practitioner Data Bank, the NHCAA’s Provider Indexing Network System is a centralized repository of investigative information dealing specifically and solely with health care fraud. Because it is a personal computer-based system, the costs to develop and operate the system—about $30,000 to develop and about $35,000 (fiscal year 1995 costs) to operate—are much less than those incurred by the mainframe computer-based National Practitioner Data Bank. However, the relatively low costs are also reflected in the size of the database, which included only 1,984 entries as of March 1996. Although the size of the Provider Indexing Network System might limit its usefulness as a national information resource, it does demonstrate a less expensive alternative approach to health care fraud information sharing.
section_title: Law Enforcement and Industry Have Mixed Views on the Benefits of a Centralized Health Care Fraud Database
paragraphs: As noted in chapter 1, to better understand the advantages and disadvantages of a centralized health care fraud database, in 4 states we interviewed individuals responsible for investigating and prosecuting health care fraud cases at 12 offices of federal agencies, 6 offices of state agencies, and 8 insurance companies; and in 2 other states, we interviewed investigators and general counsel at 5 national insurance companies (see app. I).
subsections: section_title: Limiting a Centralized Database to Only Final Adverse Actions
paragraphs: As shown in table 3.1, recent legislative proposals have supported the establishment of a centralized health care fraud database of final adverse actions. The 1993 Bush Administration Health Care Fraud Task Force and the proposed 1995 Health Care Fraud and Abuse Prevention Act both specifically supported the establishment of a centralized repository for the reporting of final adverse actions against practitioners, providers, and other health care entities. In general, final adverse actions have been adjudicated in some federal or state public forum (for example, before courts or health care licensing and certification agencies) and are considered to be generally available to the public.
subsections: section_title: Views of Federal Government Officials
paragraphs: Officials at 5 of the 12 federal investigative and prosecutive offices we visited told us they believe a centralized database of final adverse actions would be useful to health care fraud enforcement efforts. At three of these offices, officials told us that the database would make it easier for health care fraud investigators to do the background work necessary to establish a suspect’s past history of fraudulent activity. A U.S. Postal Inspection Service investigator noted that even though this information is already publicly available, having it all located in one repository would make the investigative process more timely. Officials at four of these offices indicated that knowing whether a suspect has been found to have committed past fraudulent acts would make it easier for prosecutors to demonstrate the individual’s intent to defraud. One Assistant U.S. Attorney noted that having easy access to past histories of fraudulent activity not only helps to prove an individual’s intent to defraud, but also can be used to demonstrate prior relevant conduct that would support an increased criminal sentence.
At 6 of the 12 offices we visited, officials noted that although establishment of such a database is not critical to enforcement efforts, there could still be some benefits. These officials generally noted that the information was already publicly available from other sources and other information was more useful.
Officials at one office we visited told us they did not believe it necessary to establish a final adverse actions database. According to an Assistant U.S. Attorney, the information that would be in the database is already publicly available from other sources and, given the current government budget environment, he questioned the feasibility of funding a database that would provide only marginal enforcement utility.
Most of the officials we spoke with expressed some concerns about the establishment of a final adverse actions database. Most notably, at eight offices, officials indicated that the potential would exist for the information to be misused—for example, by insurance companies to deny a provider’s insurance claims or by the government in targeting persons for investigation. One FBI supervisory agent told us that to ensure the security of the database and prevent misuse, access should be restricted to law enforcement agencies only. At six offices, officials stated that providers and the public would likely object to the establishment of such a database as an unwarranted intrusion by the federal government into the privacy of citizens’ lives. One Assistant U.S. Attorney noted that having the federal government operate the database might also result in the database becoming too bureaucratic and entangled with rules and regulations about access, thereby making the database less efficient to operate.
section_title: Views of State Government Officials
paragraphs: The responses to our survey of the 50 state insurance commissioners indicated broad support for a centralized health care fraud database. Of the 29 respondents who said their offices investigated health care fraud during 1994, 26 believed a centralized health care fraud database would facilitate enforcement efforts. Twenty-three of the respondents indicated that a database would expedite the enforcement process, with about half indicating that it would either strengthen prosecution efforts or lead to harsher penalties. The respondents were split on who should operate the database, with about 10 favoring the federal government, 8 favoring state government, and 7 favoring the private sector. Twenty-seven of the respondents indicated that final adverse actions should be included in the database. Eighteen of the respondents also believed there might be some negative effects of a centralized health care fraud database, most notably the lack of security and confidentiality of the information (12) and the possibility that the database would contain inaccurate information (13).
At three of the six state investigative and prosecutive offices we visited, officials we interviewed told us they believe a centralized health care fraud database of final adverse actions would be useful in facilitating health care fraud enforcement efforts. At the other three offices, officials noted that such a database is not essential but could be another tool to assist health care fraud investigators. However, all officials saw certain advantages to a centralized database. The state officials noted, for example, that a centralized database would (1) provide investigators with easy access to information about individuals being investigated, thus making routine background investigative work more efficient; and (2) help investigators to better identify fraudulent schemes and potential suspects. One state fraud bureau official told us that because of the mobility of fraud perpetrators, a national database would help investigators to identify individuals within their jurisdictions who have been previously involved in fraudulent schemes in other locations.
At the five offices that identified possible negative effects of a final adverse actions database, officials said they were concerned that the information might be misused. One Insurance Department official stated that insurers might use the information, independently or in concert with other insurers, to unfairly restrict the ability of certain providers to participate in their health plans.
section_title: Views of Private Insurance Company Officials
paragraphs: At 9 of the 13 insurance companies we visited, representatives told us a centralized health care fraud database of final adverse actions would facilitate health care fraud enforcement efforts. At three of the companies, representatives thought the database might be beneficial, but they did not consider it an essential resource.
Most of the officials told us that a centralized repository of final adverse actions would make the investigative process more efficient by providing a single location for background information about health care providers who previously have been involved in fraudulent activity. One insurance company investigator noted that such a database could help insurers to easily identify providers with a previous record of fraud, which would allow insurers to more closely monitor future claims submitted by these providers. Another investigator mentioned that a centralized database would help insurers to better screen providers who have applied to join their health care network. The officials who believed a final adverse actions database was not essential generally said that the information would be useful for confirming suspicions or getting cases accepted for prosecution, but not for identifying and initiating investigations.
The most commonly voiced concern about establishing a final adverse actions database was potential misuse of the information. Officials at five insurance companies mentioned this as a potential problem. One insurance company official stated that creation of such a database might, from the providers’ perspective, lead to the inappropriate identification and targeting of innocent individuals by investigators. One other official noted the possibility that inaccurate information could be included in the database and could have adverse consequences if inadvertently disclosed.
section_title: Including Ongoing Case Information in a Centralized Database
paragraphs: Only one of the recent database proposals—the 1993 Bush administration’s proposal—would include active investigative information as part of a centralized health care fraud database. As described in the recommendations of the task force, this database would have been accessible to law enforcement entities, state licensing agencies, and accredited insurer special investigative units. The task force specifically defined active investigations as any ongoing investigation of potentially fraudulent activity. Ongoing investigative information is naturally more sensitive than information about final adverse actions, since at this stage of an investigation there has not yet been a public adjudication of the matter.
subsections: section_title: Views of Federal Government Officials
paragraphs: At 6 of the 12 investigative and prosecutive agencies we visited, officials told us a database of ongoing, or active, investigative information would be useful to health care fraud enforcement efforts. Officials at two of the six offices noted that the database would provide a means to identify multiple agencies investigating the same subject, thus helping to eliminate investigative duplication and allowing investigators to combine efforts.
More often, however, the officials cited concerns about an ongoing investigative database. At five of the six offices, officials cited the sensitivity of the information as a significant concern that would result in restricted access to the database. In general, the officials noted that for security reasons, such a database would probably have to be restricted to law enforcement agencies only. For example, according to one Assistant U.S. Attorney, sensitive investigative information (unlike final adverse actions) is, by its nature, less certain, sometimes inaccurate, and may never end up being adjudicated in a public forum. This official added that if such information is inadvertently or deliberately disclosed, it could seriously damage an individual’s life and livelihood.
Equally significant, Assistant U.S. Attorneys at two offices we visited noted that where investigative information was gathered through the federal grand jury process, it would be illegal to disclose that information to anyone not designated by the court. Similarly, all of the FBI officials we spoke with noted that the FBI would be very reluctant to contribute active investigative information to the database, unless the FBI controlled use of and access to the database.
section_title: Views of State Government Officials
paragraphs: The responses to our survey of the 50 state insurance commissioners indicated support for including ongoing investigative information in a centralized health care fraud database. Of the 29 respondents who said they investigated health care fraud during 1994, 22 believed a database of ongoing investigative information would facilitate enforcement efforts.Similarly, at three of the six state investigative and prosecutive agencies we visited, officials told us a database of ongoing investigations would be useful to health care fraud enforcement efforts.
However, one state fraud bureau official pointed out that because of the sensitivity of the information and the need for security, access to the database probably would have to be restricted to law enforcement agencies only. In this official’s opinion, if insurance company investigators are cut off from this valuable source of intelligence, they will not be as effective in their own anti-fraud efforts.
section_title: Views of Private Industry Officials
paragraphs: At 4 of the 13 insurance companies we visited, officials we spoke with identified an ongoing investigations database as being useful to health care fraud enforcement efforts. According to one insurance company investigator, having access to a database of ongoing investigations would provide investigators a means to combine efforts across jurisdictions. This investigator further commented that in many instances, any one insurer may have incurred only minimal dollar losses due to the fraud committed; however, fraud schemes are often perpetrated simultaneously in multiple jurisdictions. He said that if an investigator can identify other ongoing investigations targeting the same individuals, these investigations may be combined into a larger investigation. This would potentially allow investigators to develop larger, more significant fraud cases that are more attractive to prosecutors.
One indication of the potential positive effect of sharing ongoing investigative information can be found in recent statistics developed by NHCAA with regard to its Provider Indexing Network System. As of April 1995, NHCAA reported that 7.2 percent of the known or suspected fraud perpetrators listed in its computerized database had been entered by more than one member organization. These duplicate listings illustrate a potential opportunity for investigators in different organizations to share investigative information and possibly combine their enforcement efforts.
With regard to potential drawbacks, one insurance company investigator told us that insurers might be unwilling to report ongoing investigative information to the database if they are not granted access to it. Another insurance company official stated that insurers would have to be provided immunity for reporting such information because of the potential liability if the information were disclosed. Demonstrating the reality of this concern, one investigator noted that her company will not place ongoing investigative information in NHCAA’s Provider Indexing Network System because the company could not be sure that another member insurer would not misuse the information, thus exposing the reporting company to potential civil liability.
section_title: Establishing a Database of Suspected Fraud Referrals
paragraphs: Although not identified in any of the recent health care fraud database proposals, one alternative to the two database approaches noted above is a database of suspected fraud referrals. Most health care fraud cases begin as fraud referrals to investigative agencies. These referrals come from both formal sources (e.g., government agencies, insurers) and informal sources (e.g., fraud hotlines, beneficiaries). The investigative agencies review these referrals and, on the basis of relatively limited information, select the most promising leads for assignment to an investigator. Because suspected fraud referrals typically have not yet been thoroughly investigated, they involve information that is less certain than information about either ongoing investigations or final adverse actions. There is a federal precedent for the creation of a fraud referral database. Such a database has been established at the Financial Crimes Enforcement Network to obtain and track information about suspected financial institution fraud.
Officials at 8 of the 31 federal, state, and insurance company offices we visited suggested the creation of a health care fraud referral database as a useful tool to enhance health care fraud enforcement efforts. Many of the respondents to our survey of state insurance commissioners also supported creation of a fraud referral database. Specifically, 22 of the 29 survey respondents who indicated they investigated health care fraud during 1994 favored creation of a fraud referral database. In addition, the FBI has recently suggested that Congress pass legislation to create a criminal referral system, whereby all health benefit programs would be required to report suspected fraud to a federal government database to be used to track patterns of criminal activity throughout the health care system.
Regarding potential benefits, one FBI supervisory agent told us that a database of suspected fraud referrals would expedite the early stages of an investigation by possibly helping to determine the extent and amount of fraud involved. An insurance company investigator also noted that encouraging private insurers to report suspected fraud to a national database would allow government investigators to better identify fraudulent schemes involving multiple private insurers and—since these schemes tend to involve both private and public sector insurers simultaneously—would very likely also lead to the discovery of more public sector fraud. According to an Assistant U.S. Attorney, in order to be most useful, a suspected fraud referral database would have to include (1) a requirement for all insurers to report suspected fraud, along with a grant of immunity for doing so; (2) a specified reporting format; and (3) a designated entity to centrally collect and maintain the information.
Concerns were raised, however, about the feasibility of establishing a fraud referral database. For example, unlike the banking and savings and loan industries, the insurance industry is subject principally to state, rather than federal, regulation. One FBI supervisory agent noted that access to suspected fraud referrals was helpful in fighting bank fraud, and a database of health care fraud referrals could help investigators initiate health care fraud cases. The agent said that to encourage private insurers to actively refer suspected fraud, ideally federal law should require mandatory reporting of such fraud and provide immunity for doing so. However, the agent believes that because there is no federal regulatory entity governing private insurers, such a law may not be possible.
According to an insurance company official, absent such a reporting requirement, private insurers may not feel compelled to report suspected fraud to a national referral database, thus making it less comprehensive in scope and, therefore, less useful to investigators. Also, many states already require insurers to report suspected fraud to state agencies (see app. II). According to a U.S. Postal Service investigator, in those states with suspected fraud reporting requirements, an additional federal reporting requirement might be viewed by some private insurers as being unnecessary.
In addition, because of the sensitive nature of suspected fraud referral information, several officials noted that security for and access to a database of suspected fraud referrals would likely be a critical issue. According to one FBI supervisory agent, some of the information in a suspected referral database might be nothing more than unsupported allegations, and the release or misuse of such information might ruin an innocent doctor’s reputation or career. Therefore, access to and use of the information in the database would have to be tightly controlled. And, as pointed out by one Assistant U.S. Attorney, access to information of this nature would likely have to be restricted to law enforcement agencies only, in order to best protect against misuse and inappropriate disclosures.
section_title: Conclusions
paragraphs: Recent proposals to establish a centralized health care fraud database, if implemented, would provide investigators and prosecutors an additional tool to enhance anti-fraud enforcement efforts. Senate Bill 1088 would establish a health care fraud database of final adverse actions, accessible by law enforcement and regulatory agencies and insurers. Law enforcement and industry officials identified certain other types of information—ongoing investigative information and reports of suspected fraud—that might also be useful to include in a health care fraud database. However, although these types of information would be potentially beneficial, they would also pose increased risks of inappropriate disclosure and misuse.
Many law enforcement, regulatory, and industry officials we spoke with agreed that a database comprising final adverse actions may benefit investigators only marginally. Although they said this type of information would be useful in compiling general background information on suspects, they added that it is already publicly available from other sources. However, the officials noted that disclosure of such information would likely pose minimal risks of civil lawsuits for violation of individuals’ privacy rights. Ongoing investigation information has a lesser degree of credibility and a higher degree of sensitivity than final adverse actions information. The officials said that this type of information can be used to help build prosecutable cases; however, such information has not yet been adjudicated and would therefore have to be protected against inappropriate disclosures.
A database of suspected fraud referrals also poses risks from inappropriate disclosures. In many instances, minimal investigative time has been spent to verify the validity of fraud referral information. However, according to the officials we spoke with, such information can be useful to investigators in identifying previously undiscovered fraud. In addition to the issues noted above, centralized databases also pose uncertainties about development and operating costs. These costs generally have not been addressed by any of the proposals discussed above.
section_title: Comments and Our Evaluation
paragraphs: In its written comments on the draft report, NHCAA commented that a centralized database, if properly created, would be a useful additional tool in fighting health care fraud. As an analogy, NHCAA referred to the Provider Indexing Network System and said that a database is most useful when it (a) includes information on active investigations, (b) has safeguards and procedures that are carefully outlined, and (c) has modest costs. Further, NHCAA commented that a centralized database would be particularly helpful if there is disclosure of information by both law enforcement agencies and private payers on a regular basis. Finally, NHCAA made some technical and clarifying comments, which we incorporated where appropriate.
In its written comments on the draft report, the American Medical Association supported the sharing of information related to fraud and abuse but said that creating a national database may not be the best use of limited enforcement dollars. The Association commented that databases can be exceedingly expensive to establish and maintain, have great potential for problems with inappropriate use and disclosure of information, and also may not sufficiently protect the confidentiality of patient records.