Query: Leveraging Saved Replies: Streamlining Your Communications
Context: Once you've mastered creating saved replies, as outlined in our previous article, the next step is understanding how to apply them to your messages. Saved replies not only help maintain a consistent communication style but also significantly expedite the process of sending routine responses.Applying a Saved Reply to a MessageApplying a saved reply to your message is straightforward. Here's a step-by-step guide:Navigate to Your Contact Manager: Start by selecting 'Contacts' and then 'My Contacts' from the menu.Select Your Contacts: Now, you need to choose the contact(s) you want to send the message to. You can manually select individual contacts or apply filters to display specific groups of contacts based on your criteria.Compose a Message: After selecting your contacts, click on the Actions button and choose to either compose a new email or text message.Select a Saved Reply: At the top of your message window, you'll find the Saved Replies icon. Click on this icon to display all your saved replies.Choose the Desired Saved Reply: From the list of saved replies, select the one you wish to use for your current message. This will populate your message with the saved reply content.Edit as Needed: Although the saved reply provides a template for your message, you can always make necessary changes to suit the specific context or recipient. You can modify both the subject line and the body text.Send Your Message: After making any required edits, click on 'Send' to deliver your message.Reference: Creating a Saved ReplyCreating a saved reply is also a simple process. Here's a brief refresher. You can also check out this help article for a more detailed breakdown - https://help.getoiling.com/en/articles/32-saved-replies.Access Saved Replies: Click on the 'Settings' link in the 'Contacts' menu, and then select 'Saved Replies'.Create, Edit, or Delete: To create a new reply, click 'Create'. To modify an existing one, click on its name. You can also copy an existing reply or delete one by clicking on the respective options.Specify Details: When creating or editing a reply, you'll need to provide a name (visible only to you), a subject line (which pre-fills when using the reply), and a body text.Personalize with Tags: To make your message more personal, use tags to insert specific fields like 'Contact First Name'. Click on the speech bubble icon next to the body box and select the field you wish to insert.Save Your Reply: Once you're satisfied with your saved reply, remember to save it.You can then use these saved replies in various parts of the system, such as when sending bulk emails. A handy link to your saved replies will be available, enabling you to select a specific reply and edit it before sending. This feature optimizes your workflow by streamlining routine communications. Happy messaging!