Query: There is something wrong with the jewelry I received, what should I do?
Context: Rest assured, if you encounter any issues with your jewelry after receiving it, no matter how small, you can always reach out to our friendly customer service team. They are here to assist you wholeheartedly. Please email us at service@serenewestern.com, and we're eager to address any concerns or questions you might have. Thank you for your trust, and we look forward to providing you with the best support.