Query: I placed an order online for study books, and I didn't receive my package. What should I do?
Context: Please be sure to check the tracking details on your package shipment via the courier service selected. If the package was delivered, please check on a porch, back door or mailbox. If you live in a condo community, apartment complex, building, please check with the doorperson or a main office that may accept packages on behalf of residents.
If you have explored all these options and still didn't receive the package, please reach out to us for assistance.