Query: Do you offer same day / urgent appointments?
Context: Yes – we offer same day urgent appointments for existing patients of the practice. Our phones open at 7.30am Monday-Friday. We reserve a limited number of ‘On-the-Day’ appointments each day for existing patients experiencing acute issues. These appointments are NOT published online, so you will need to call the practice as early as possible and be triaged into one of them. We encourage patients to plan routine appointments (e.g. prescription renewals, screening, skin checks, referral renewals, medicals etc) ahead of time as we are generally fully booked many days in advance. Planning routine appointments helps avoid delays/frustrations and ensures our limited number of same day appointments are used for acute issues. If you are experiencing an emergency, please call 000 or go to the Emergency Department of your nearest hospital.