Position: Customer Support Team Lead
Company: AMFG
Category: Support
Experience required: 1y
English level: intermediate
Published: 2021-12-01T00:00:00+02:00

●Good verbal and strong written English skills
●Strong knowledge of JIRA-software (agile project-management software)
●Ability to work from Vinnytsia-office 
●Good PC/Internet/software-knowledge (e.g. tech-related questions, tasks, SSO-implementation, API-integration etc.; no need to be a developer but good technical knowledge required)
●Teamplayer
●Line-management experience
●Experience in managing  remote teams
●Strong organizational skills as well as the ability to adapt quickly to changing priorities and assignments, as per organizational demands
●Show people and management skills and ability to interact with peers, senior leadership, cross-functional stakeholders
●Good knowledge of issue tracking systems (Bug-reporting etc.)