Position: Senior Linux System Administrator
Company: SMTP
Category: Sysadmin
Experience required: 5y
English level: upper
Published: 2023-08-01T00:00:00+03:00

We are looking for a responsible and skilled engineer that would join the team of operational specialists who are responsible for key directions and developments of the hybrid infrastructures run by SMTP.com and also assist and advise other departments while not directly working with the end customers. 

Successful candidate is expected to  be a part of the incident management team as an SME providing last-mile assistance to other team members in case scripts and guides didn’t work successfully.

Although this position does not require a 24/7 schedule, we expect that the candidate must be eager to step in the complex issues resolution as/if it would be escalated to his level of expertise when  business would require his expertise (this can happen 24/7 as last-mile escalation). 

**Requirements:**
- 5+ years of hands-on recent experience in Linux server-side system administration (including server network administration, orchestration, etc)
- Practical understanding of industry standard Incident Management processes 
- Ease of supporting and provide field expert help/assistance to team members when/where necessary
- Ability and create and implement best-in-class technical documentation, processes and procedures 
- Solution driven mindset, strong problem solving skills 
- Attention to details and critical thinking
- Self-coordination - ability to assess priorities and manage deliveries in line with department and Company goals
- Logical mindset
- Clear understanding of KPI/OKP self-management approaches 
- (Proven) fast learner and willingness to expand areas of expertise
- Key team player - be able to take and handle responsibility of actions and decisions
- Company and department goals oriented, understanding big picture and ability to split big targets into SMART tasks
- Ability to be a part of off-hours on-call rotation and escalation schedule or be a part of 24/7 shift rotation
- Confident spoken and written English language

**Qualifications/Experience:**
- Strong expertise in administration and engineering of Linux OS (Ubuntu, CentOS, AWS Linux)
- Experience with LXC, Docker virtualization. Cloud (AWS containerisation experience preferred)
- Bash/python scripting experience for daily routine automation
- Experience in various database administration and management (SQL, Redis, Mongodb)
- Experience in DNS server management, replication and redundancy configuration (private or public) 
- Experience (1+ years) in task automation - Ansible CM or similar
- Experience in monitoring systems administration (Zabbix, Prometheus)
- Experience with AWS EC2 and Route 53 DNS

**Responsibilities:**
- Build, maintain and successfully resolve problems within hybrid ecosystem of 500+ servers
- Implement, maintain and continuously improve Operations team processes to meet the target Service Level Objectives / Service Level Agreements and uptime goals and commitments
- Be an integral part of the Incident management process. Act as last-mile expert for the escalated issues and provide timed and efficient solutions, also providing subject matter expert (SME) assistance to teammates during incident resolution process (both on/off hours on-call escalation participation)
- Support and optimize monitoring systems and related services around the product including early incident detection and resolution with no- to minimal service impact
- Architect and implement increasingly better High Availability, Disaster Recovery and Business Continuity (Backup) solutions
- Lead the operational efforts in platform cloud expansion, including infrastructure, network, security and monitoring design and ongoing enhancements
- Contribute and optimize hybrid resource management and utilization strategy 
- Lead the cost optimization / performance improvement processes within the team
- Support and maintain the up-to-date documentation for the infrastructures, systems, components, services and network layers
- Participation in software release management cycle

**We offer:**
⏰  B2B contract / Free opening and dedicated accountant for your PE (FOP) with full tax coverage for Ukrainian residents
🏝 Social package: paid vacation and sick leaves (29 days)
💸  A transparent assessment and reward policy with a yearly review
👍 Ongoing professional development
🎉 Corporate events
🗽 Free English classes
🎓 An active and friendly team of professionals comfortable to work with and achieve your goals!