Position: BI Support Engineer
Company: Itera
Category: Support
Experience required: 2y
English level: upper
Published: 2021-01-01T00:00:00+02:00

Client has offices around the world and uses high quality BI tools for analytics of a huge volume of business data. Main challenges for BI team are: improving of data quality, enhancement of data storing, embedding BI to other corporate services, monitoring of provided solutions and their effective work, troubleshooting of any occurred issues with servers, Cubes, data bases etc. according to SLA, migration of existing BI solutions to Cloud.

**Tasks and responsibilities**
Work in collaboration with local and Icelandic colleagues
Resolve BI related support issues, provide troubleshooting, root cause analysis
Monitor and react on system alerts, improve overall sustainability
Propose and implement BI solutions’ changes, improve performance
Automate data quality check

**Professional requirements**
At least 3 years of experience within BI
Good knowledge of MS SQL Server (queries in T-SQL, stored functions & procedures, script performance optimization etc.)
Strong skills in SSIS 2012, SSRS 2017, SSAS 2017 (Multidimensional and Tabular)
Experience with DB performance analysis tools: Database Performance Analyzer from Solarwinds (solarwinds.com), SentryOne Client (sentryone.com) or similar
Familiar with Powershell scripts
Understanding of Windows Server (server roles, performance, software compatibility etc.)
Experience with VCS (git)
English: upper-intermediate

**Will be a plus**
Understanding of business processes in Finance & Control, Sales, Manufacturing & Operation domains
Familiar with Change Management process by ITIL
Experience with Maestro (maestro.com) and Expectus exMon (exmon.com) software
Knowing of TimeXtemder (timextender.com) or similar automation tool

**Company offers**
Competitive compensation
Paid vacation, 100% paid sick leave (+3 paid sick days without sick list)
Remote work during quarantine mode
Medical insurance
Free English and Norwegian Courses
Friendly team of high experienced specialists
Certifications covered by the company