Position: Head Retention of call-canter (Indian candidates)
Company: Boom Casino
Category: Sales
Experience required: 1y
English level: upper
Published: 2023-04-01T00:00:00+03:00

**Hello!**                                                 

My name is Lyudmila, I'm **HR Boom Casino!**

We are expanding our team and we need you - **Head Retention of call-cеnter** 🙂


**YOU ARE:**

-Analytical minded
-Dependable
-Detail oriented
-Multi-tasker
-Problem Solver

**Location:** Kyiv

**Knowledge of Hindi and English**

Will be a **PLUS:**
Knowledge of the **Russian** language

- Have the overall responsibility for Retention & in-life strategy, maximising persistency and lifetime value 
- Work with key stakeholders across the business to develop budgets and forecasts for in-life and renewals
- Pitch compelling business cases to enable operational change
- Grow and develop direct reports to ensure effective delivery of the overall plan and continual development of colleagues
- Key KPI reporting to key stakeholders around the growth and development of in-life strategies


**Do you want to be part of our awesome team?**
**Please send your CV!**