Position: Technical Writer
Company: Ciklum
Category: Other
Experience required: no_exp
English level: upper
Published: 2021-01-01T00:00:00+02:00

**Responsibilities:**
●	Work in close collaboration with Project and Service teams
●	Produce and update user guides, walk-through guides, promotional materials, and video tutorials.
●	Plan, develop, organize, proofread, and edit operational procedures/policies/standards.
●	Prepare and perform official communication via the internal network.
●	Manage internal and external knowledge bases, registries.
●	Analyze documents to ensure continuity of content style.
●	Maintain a comprehensive library of technical terminology and documentation.

**Required skills:**
●	Excellent English written skills (is a must).
●	Knowledge of Microsoft Office and G-suite (Google Docs, Google Slides, Google Sheets).
●	Ability to convey technical material in a concise, effective manner which is appropriate for its intended audience.
●	Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
●	Attention to details and proactivity.
●	Ability to produce visually attractive materials.
●	Ability to work in a fast-paced environment.
●	Strong interpersonal, communication, and listening skills.

**Preferred skills:**
●	Experience with team collaboration tools (Confluence, JIRA, Slack, etc.).
●	Experience with Snagit.
●	Experience with Camtasia.
●	Basic understanding of UX.
●	Basic understanding of UX writing. 

**Ciklum offers you:**
●	Variety of knowledge sharing and training opportunities
●	Career development and professional growth
●	Competitive salary 
●	English classes
●	Udemy subscription
●	Corporate discounts for the gyms and medical insurance 
●	Long-term employment with 20 working-days paid vacation and other social benefits

When applying for this position, please provide two samples of your work, preferably, user guides if you have them.