Position: Customer Support Assistant
Company: Hiring and Dealing
Category: Support
Experience required: 3y
English level: upper
Published: 2020-08-01T00:00:00+03:00

Our Client is a USA-based search marketing firm specializing in Premium SEO solutions for serious agencies. They offer quality wholesale SEO systems and services, including IFTTT SEO Networks, Social Accounts, White Label SEO, and link building optimization. 

Their small team rapidly grew in 2017, from 2 managers and 15 team members in January to over 50 team members in 3 countries by June.  The agency has expanded to over a dozen team members.

Philosophy: At their core there are SEO and local SEO aficionados, they love the challenge of rising to the top of the SERPs. They are also small agency owners. They understand and value attention to detail. They are constantly testing and observing the SERPs to focus on the most effective tactics because they also value their budgets. They are going to disrupt the wholesale SEO industry by delivering their agencies the best value and most effective services needed to rank.

**Your Day-to-Day:**
- Provide excellent customer service for E-commerce Store, where the provision of services for local marketing training, local SEO signal creation and DFY services.
- Responsible for all email and live chat  communication as customer service touch points
- Data entry
- You will submit forms to Trello
- You will review and quality check SEO services

**What You Bring to the Team:**
- From 2 years to 10 years in similar positions
- Online marketing experience will be a plus
- Excellent communication skills
- Fluent English