Position: Technical Support Engineer
Company: Skelia
Category: Support
Experience required: 2y
English level: fluent
Published: 2021-09-01T00:00:00+03:00

**Mission**
- Working within the Operations & Support team to ensure the availability of the company’s solutions
- Analyse, troubleshoot and resolve issues reported by customers
- Optimise processes, automate routine tasks and put in place preventive maintenance tools to improve customer experience
- Monitoring of data and application support
- Make sure that customer experience with the company’s products remains excellent
**Requirements**
- 2 + years of professional experience
- Motivation and willingness to learn and master the Mendix low-code platform, even when investment in your own time is necessary
- Knowledge of OOP
- Familiarity with relational databases such as PostgreSQL and SQL Server is a plus
- Basic knowledge of any programming language is a plus
- Understanding the basics of UX best practices for web
- Security and Data Privacy fundamentals understanding
- English working proficiency is mandatory
- Availability for occasional business trips abroad
- Bachelor or Master’s degree in Engineering / Computer Science will be a plus
**Skelia offers**
- Ongoing opportunities in international company
- European democratic management style
- Trainings and business trips abroad
- Language classes (English, Polish)
- 24 working days paid vacation
- Wide benefits and compensation package which includes one or several items according to your choice: paid lunches, access to gym/swimming pool, medical insurance and many other
- Office with comfortable workplaces in top class building facilities
- 8 hours working day and 5-day working week
- Social events for you and your family