Position: Customer support SAAS swiss company
Company: ESCA
Category: Support
Experience required: 1y
English level: upper
Published: 2023-03-01T00:00:00+02:00

#Customer support #remote #intermediate English #1000-1500€ SAAS
swiss company, our clients are large companies from all over the world operating in various fields such as telecommunications, energy supply, air transportation, insurance and many others

#Customer support #remote #upperintermediate #1000-1500€ SAAS

We are swiss company, our clients are large companies from all over the world operating in various fields such as telecommunications, energy supply, air transportation, insurance and many others.
at the moment we are opening a competition for the position of a support service intern for our team in Kyiv or EU.
We offer  salary 1000-1500€, opportunity for professional growth. Friendly atmosphere (great team of professionals always ready to help)
necessary skills
 Desire to acquire technical skills in working with SaaS solutions
 Attention to details, ability to analyze, ability to learn quickly
as a plus
 Technical education
 Experience in a similar position
 responsibilities
 Studying all the features of the company's product.
 Learn how to analyze customer business needs and provide them with the solutions they need.
 Listen and respond to customer needs and concerns.
 English written and spoken - B2 Upper Intermediate English level 
 HTML, CSS, JavaScript good knowledge or understanding
 Possibility to troubleshoot through Dev Tools of the browser
 Tech savvy 
 Problem solving attitude using on-hands instruments 
 Multitasking
would be a plus:
 C1-C2 Advanced English level
 Kubernetes
 Experience in Customer Support
 Familiar with log reading in general
 Linux command line
 Rest API understanding (Postman etc)
 Github