Position: Account manager
Company: BAS-IP
Category: Sales
Experience required: 1y
English level: upper
Published: 2023-05-01T00:00:00+03:00

Hello, we are the **international company BAS-IP**, engaged in the production and development of modern IP intercom systems, using advanced technologies such as Face recognition, Touch-free, and smartphone door unlocking. Today, our company is represented in almost 70 countries.

BAS-IP's product portfolio includes video and audio intercoms, management systems for residential complexes, mobile applications for intercom and remote control, notification systems, and much more.

Our Sales Team actively works and develops our brand in the international market and currently needs help in supporting our best partners and clients. Therefore, we are opening a new vacancy for us - an **Account Manager for the USA market.**

**Your key responsibilities will include:**
- Create a work plan with each client for 1 year in accordance with the terms of the contract and further control its implementation;
- Support the client in the framework of contract execution on all issues;
- Quarterly financial reconciliation with the client;
- Process the client's wishes and assign tasks to responsible departments and monitor the status of these tasks;
- Collaborate with internal departments such as logistics, finance, and marketing to ensure order fulfillment;
- Prepare analytical reports on customers (activities, sales, etc.) and reports on work results;
- Maintain trusting relationships with clients and participate in resolving problem situations when working with clients;
- Create a marketing activity plan with the client and further control its implementation;
- Meet KPI indicators.

**To be successful in this role you will need:**
- Proficiency in **English (both oral and written) - Advanced level:** daily communication with foreign clients is expected;
- A degree in economics or a related field would be an asset;
- Experience in B2B sales for at least 1 year;
- Experience in document flow management for customer support - we value order in documents and trustworthy relationships with clients;
- Willingness to work in the USA time zone (flexibility in schedule is possible);
- Skills in working with CRM systems;
- Careful and thorough approach to details and deadlines;
- Ability to organize all process participants;
- Ability to generate ideas and find unconventional solutions, customer orientation - customers should feel our genuine concern and care;
- Results-oriented, with the ability to plan and organize work effectively to meet the needs of our clients.

**What we offer:**
- Competitive salary (market rate + bonuses);
- Paid vacations and sick leave;
- Remote work format;
- Interesting and successful experience working with international clients;
- Opportunity to work in a team of professionals in a company known for its modern IP intercoms in many countries around the world;
- Support at the start - you will have a mentor who will help you integrate into work processes and successfully complete adaptation training;
- Working in a team with our successful Business Development - Manager in the USA;
- Dynamic opportunities for professional growth.