Position: Account Management Lead
Company: WeLoveNocode
Category: Support
Experience required: 3y
English level: fluent
Published: 2022-02-01T00:00:00+02:00

WeLoveNocode helps founders create awesome products without code. No-code is perhaps the fastest growing industry in the world right now.

We've recently raised a Seed round from the Snapchat Product Directors, and as a business, we are growing at a rapid pace. We are an awesome remote-based team, working together to build a brilliant company!

What You'll Do:
- Manage a team of Account Managers, have a track record of using data and tools to drive business growth, and be comfortable operating in an ambiguous environment
- Develops and guides the team to provide prompt and efficient support service to clients 
- Actively monitors, tracks, and drives performance metrics across the team including productivity, issue resolution, and clients delight
- Build a trustworthy relationship with clients
- Make sure clients receive requested products and services in a timely fashion, troubleshooting 
- Take care of Customer Payments and development
- Your main metrics will be client retention and churn

What You'll Bring:
- Experience successfully leading and developing team
- Self-motivated, results-driven, and autonomous taking responsibility for achieving targets
- Strong written and oral communication skills 
- Advanced English
- Ability to collect, track, and analyze large amounts of data
- Adaptability and strong problem-solving skills
- Ability to build rapport and collaborate with others within the company and externally
- Understanding of clients needs and no-code trends

What do we offer?
- Competitive Market Salary (10-20% more than you are making now or before)
- Stock options - become a part-owner of the company
- Work from anywhere - fully remote, with teams based in 12 countries
- Flexible hours - work whenever you feel comfortable. No 9-5 mentality
- Free education at our No-code Academy - learn all about No-code from the inside
- Ability to achieve remarkable results and grow with us 

And then we will make a better company together.

Our website https://welovenocode.com
About us https://welovenocode.com/about
Other careers https://welovenocode.com/careers

We're on Product Hunt: https://www.producthunt.com/posts/welovenocode