Position: Business analyst
Company: SoftServe
Category: Business Analyst
Experience required: 2y
English level: upper
Published: 2021-08-01T00:00:00+03:00

**WE ARE**
Our US based Client is the global virtual healthcare leader, offering the only comprehensive virtual care solution spanning telehealth (telemedicine), expert medical, and licensed platform services. Client`s product serve the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

In frames of extending collaboration, we are looking for a talented Business Analyst who enjoys solving complex challenges in sophisticated software systems. 

You will be involved in a cross-national team, build innovative products within collaborative, cross-functional teams and ensure adherence to multiple coding disciplines and standards, and contribute to its stability. As the pioneer and trendsetter of virtual healthcare service provider in the world, your highly visible contributions will be used by millions of people each year.

**YOU ARE**
A mature Business Analyst with more than 2 years of experience in IT. Able to effectively own the software solution initiation phase as well as work with existing software systems to boost its performance for our clients and combine both – strategic and technical focuses. We expect the Business Analyst to be able to own product management part (being a Proxy PO for the team).
 
A professional showing deep understanding of 
- Enterprise business operations and specifics, especially from IT perspective  
- Enterprise digital transformation 
- Good knowledge of software development specifics and methodologies (e. g. Waterfall, Agile)  
- Excellent knowledge of key business analysis tasks, elements, and techniques (Babok)  
- Understanding of management principles and project management specifics  
- Excellent knowledge of business process modeling 
- Concept of prototyping and modeling tools  

**YOU WANT TO WORK WITH**
- Translating the Market Requirements into Product Requirements suitable for Engineering to act on  
- Prioritizing requirements and defining scope to meet client needs in a timely manner given available resources  
- Managing the entire feature life cycle from planning and definition through implementation, testing, and deployment  
- Serving as the product owner in Agile / SCRUM development process; writing user stories, grooming the backlog, and leading sprint planning  
- Providing engineering point of view to customer product management team (explain constraints/ resolution plans/ budget influence etc) 
- Defining 'as-is' state for the enterprise business solution, modeling 'to be' state, identifying and assessing gaps, proposing improvements 
- Developing a business case to assess the feasibility of possible solutions or investments 
- Standardizing the collection of business and solution requirements, utilizing best practices for effective facilitation, requirements elicitation, documenting, and prototyping, and modeling - to ensure the solution meets the business needs 
- Establishing and following requirement's lifecycle process 
- Conducting stakeholder analysis, plan communication strategy by taking into consideration its results and project specifics 
- Managing solution scope
- Establishing the change management process where applicable
 
**TOGETHER WE WILL**
Be part of the team that is responsible for cooperation with the customer to define the needs, inception, new software solutions, and running proof of concept projects leading to business success, as well as leading complex, multi-disciplinary software engineering process which deliver proof of exceptional value to Company and customers 
Live in dynamic product/solution lifecycle and keep all in one head: strategic, business, and technical focuses, software solution development excellence, customer experience, and feedback.

Work closely with Program/Project Managers to confirm alignment of the requirements' management plan, with the overall project management plan for each initiative, contribute to risk management, facilitate discussions.