Position: Head of Delivery
Company: Uptech
Category: Product Manager
Experience required: 5y
English level: fluent
Published: 2023-05-01T00:00:00+03:00

💬 Hi! **We are Uptech — an International Software Development Company** working with startups and established businesses from the US and Europe. Products and ideas inspire us, so we build them ourselves and help our clients launch products that make a positive change in people’s lives.

For seven years, **we have built over 150 products**, including an award-winning Dollar-Shave Club, Goat, and Aspiration. In our R&D department, we have launched 7 successful products, including Plai, Sommo, Dyvo, and Rozmova.

**We are seeking a highly skilled and experienced Head of Delivery** to join our dynamic and fast-growing tech company in a matrix organizational structure. The Head of Delivery will be responsible for overseeing the delivery of all projects within the company, **ensuring that projects are delivered on time, within budget, and to the required quality standards and profitability.** This role will require excellent leadership skills, as the Head of Delivery will be responsible for managing a team of project managers, product managers, business analysts, and delivery managers.

If you are a results-driven individual with excellent leadership skills and a passion for delivering high-quality projects, we encourage you to apply for this exciting opportunity as Head of Delivery in our dynamic and fast-growing tech company.

**Who you are:**
- At least 7 years of experience in project management or delivery management, with a track record of delivering complex projects on time and within budget;
- At least 2 years of experience in a leadership role, managing teams of project managers and/or delivery managers;
- Experience working in a matrix organizational structure is highly desirable;
- Strong knowledge of project management methodologies, tools, and techniques;
- Excellent leadership, communication, and interpersonal skills;
- Ability to build strong relationships with clients and stakeholders;
- Strong analytical and problem-solving skills;
- Ability to work in a high-speed environment and manage multiple priorities;
- Fluent level in the English language.

**Will be a plus:**
- Experience in scaling up teams and processes;
- Experience working in distributed teams;
- A degree in Computer Science;
- PMI certification.

**What you will do:**
- Lead and manage the delivery organization/function with 100 FTEs within the matrix organizational structure;
- Ensure that we are successfully delivering projects across the organization, meeting client budget, timeline, and quality expectations;
- Monitor and report on project status, risks, and issues, and ensure that appropriate actions are taken to mitigate them across all organizations;
- Balance client success with company revenue/profitability targets and team satisfaction;
- Develop and maintain strong relationships with key stakeholders, ensuring that their expectations are managed effectively and creating growth opportunities.
- Retain and grow client accounts in collaboration with the Account management team;
- Develop and implement optimal organizational structure and processes within delivery org/function, ensuring that they are consistent across all projects and aligned with the company's overall strategy;
- Manage and mentor a team of delivery managers, project managers, and business analytics;
- Contribute to domain expertise development in Fintech, Generative AI;
- Take an active part in the creation and implementation of the Uptech Strategy;
- Collaborate respectfully with cross-functional teams, including sales, account management, engineering, quality assurance, and design, to ensure that project requirements are clearly defined and met;
- Continuously improve the delivery function by identifying areas for improvement and implementing solutions to drive efficiency and effectiveness.

**What we offer:**
- The opportunity to influence decisions and shape company strategy;
- Leadership team support and transparency;
- Attractive compensation package;
- The strong, open-minded team that is dedicated to delivering the highest quality results for our clients;
- Hybrid work model: remotely or at the cozy office in Kyiv;
- Flexible schedule: 8 hours per day depending on your biorhythms (without a fixed start of your working day);
- Paid vacation (32 working days off per year: 12 national holidays + 20 actual vacations);
- Paid sick leaves (10 working days per year);
- Sports activities (football team, volleyball team, race nation team, marathons);
- Social activities and internal knowledge-sharing events.

**What about the hiring process?**
- Intro call l 45-60 min;
- Leadership talk l 2h;
- Case study + Presentation (20m + 40m Q&A); 
- Talk with CEO l 30 min.