Position: Technical Writer
Company: EPAM Systems
Category: Other
Experience required: 1y
English level: upper
Published: 2021-07-01T00:00:00+03:00

Currently we are looking for a Technical Writer for our Kharkiv office to enforce the documentation and consulting team. The technical writer will be closely involved into the new CI/CD related technologies, working with the development team and best practices.
We are ready and would be glad to share the expertise withing very friendly team. 

REQUIREMENTS: 

• 1.5+ years of relevant experience in IT
• Experience in creating and maintaining technical documentation for various audiences
• Attention to details
• Ability to quickly investigate new subjects, tools and technologies
• Ability to process, analyze and re-structure big amounts of information
• Advanced English or higher (verbal and written)
• Good communication and problem resolving skills
• Self-reliance, motivation, striving for excellence
• Ability to perform well when multi-tasking is needed
• Experience with Cloud Computing Technologies would be a plus
• Experience in user support would be a plus

RESPONSIBILITIES:

• Creating and supporting product Knowledge Base (focused on CI/CD and Cloud)
• Creating and managing visuals (pictures, diagrams, mindmaps, videos)
• Developing and implementing product information support flows and approaches
• Participating in support and consulting activities
• Managing user support requests