Position: Account Manager
Company: AgileEngine
Category: Project Manager
Experience required: 1y
English level: upper
Published: 2020-01-01T00:00:00+02:00

**We would be glad to have you in the team if you have:**

● Excellent verbal, written communication and presentation skills in English
● 1+ years of hands-on experience in the IT industry as a PM, PO, Account Manager, HR or other role;
● Deep understanding of the IT industry, markets and trends;
● Experience in working with international clients/teams and a passion for exceptional customer service;
● Ability to understand business and customer requirements, prioritizing issues and escalating as required;
● Strong skills in leadership, negotiations, and people management;
● You are a quick and eager learner, self-driven and self-organized.


**Will be a big plus:**

● Previous experience in sales/account management;
● IT Project management experience;
● Good understanding of engineering practices, methodologies, and tools;
● Experience with CRM software, MS Office, Google Docs, and Task Tracking systems


**Responsibilities:**

● Build and maintain strong, long-lasting customer relationships with new and existing clients at the company;
● Understand client needs, help match needs with company capabilities, and manage expectations;
● Ensure a high level of client satisfaction, obtaining both structured and informal feedback on a regular basis;
● Build, manage, and grow assigned key accounts and world-class project teams
● Lead and supervise multiple accounts at the same time;
● Identify, report, and resolve possible conflicts or problems
● Mentor, manage and foster team members development and growth
● Explore additional business opportunities and drive future business through quality results


**We offer:**

● Good compensation package, highest salaries on market
● Interesting projects and challenging tasks
● Comfortable work schedule
● Zero bureaucracy
● Friendly team with great corporate culture and mentorship
● US democratic management style
● Opportunities for self-realization, professional and career growth
● Corporate events and activities
● Professional seminars and training