Position: Junior Cloud Operations Engineer
Company: Sitecore
Category: DevOps
Experience required: no_exp
English level: intermediate
Published: 2021-04-01T00:00:00+03:00

**As a Junior Cloud Automation Engineer you will:**
• Monitor the health of all Sitecore Cloud services and ensure support activities are completed within predefined SLAs
• Interact with cloud and Sitecore technologists around the world and resolve customer issues
• Drive customer communication during critical events
• Learn the groundbreaking cloud technologies that power Sitecore Cloud
• Proactively respond to outage or service level downgrade scenarios

**You are a great candidate if you have:**
• University degree in Engineering or similar
• Troubleshooting or support experience
• Excellent English verbal and written communication skills
• Excellent problem solving and logical thinking skills
• Strong customer focus & multi-tasking skills

**You have bonus points if you additionally have:**
• Knowledge about cloud services such as Azure, AWS etc 
• Knowledge about troubleshooting applications and infrastructure 

**For our teammates we offer:**
• Work with interesting product in a unique environment
• Work with skilled colleagues who care about the results and ready to share experience
• Good opportunities for further training and professional education (incl. access to LinkedIn Learning)
• Long-term employment with social benefits
• English classes, health insurance, and other benefits at company expense
• Relocation package for candidates from other cities