Position: Customer Support Representative (German/English)
Company: Helpware
Category: Support
Experience required: no_exp
English level: upper
Published: 2021-05-01T00:00:00+03:00

**What we are looking for**

 - You are self-motivated: ready to roll up your sleeves and get to work in a fast-paced environment.
 - You are team-oriented: communicating and coordinating with your team as necessary.
 - You have a creative personality & excellent interpersonal skills: finding solutions for customers to exceed expectations.
 - You are detail-oriented: seeing small details as well as the bigger picture.

**Our humble expectations**

 - **Knowledge of German/English (Upper-Intermediate level)**
 - You have experience working in a customer-facing role.
 - You have an empathic tone of voice and the capability to adjust the tone to your audience.
 - You are tech-savvy: feel comfortable with different tools and strong experience in using apps.
 - You can grasp new knowledge quickly.
 - You can multitask and prioritize incoming interactions simultaneously and effortlessly.
 - You have a can-do attitude and are willing to work in a dynamic environment.
 -  Interested in the Wellness and Meditation space a plus

**We Offer:**

 - Downtown Kyiv location in a modern office (10-minute walk from Kontraktova);
 - You can work in the office and remotely (Ukraine only)
 - Competitive compensation linked to UAH/USD rate;
 - Medical and Life insurance after the trial period;
 - English classes with a native speaker;
 - Schedule 9:00 AM - 06:00 PM Kyiv Time
 - Corporate training and parties.

If you have the required skills and experience, please send us your CV, and we will contact you in case of a positive answer. Should you have any further questions, please do not hesitate to contact us.