Position: Support Specialist (Chinese)
Company: Nimbus
Category: Support
Experience required: 2y
English level: intermediate
Published: 2022-07-01T00:00:00+03:00

Duties:
- the support worker needs to participate in calls and chats with Chinese speaking users;
- needs to translate the documents from English into Chinese, and the opposite way;
- the working time is from 7 o'clock Beijing time till 16: 00 o'clock Beijing time. The Beijing time -GMT+8;
- checking the messages from the users and reply to them on Jira -Dashboard, understand the crux of each client's issue;
- always be informed about the latest news of Nimbus platform, involved in all Nimbus platform processes;
- working in a friendly and progressive team, paying attention to small details that will lead to a big success in our daily work;

Requirements
- the English language must be a fluency level only, Chinese - either professional or native;
- having experience in the Support Department at least 2 years;
- having technical skills or programming knowledge will be an asset;
- knowing popular CRMs - Jira.

Terms:
- working from home on your own equipment (computer or laptop);
- working in an international distributed team;
- remuneration in ВSDT;
- the salary amount is to be negotiated individually to be decent;
- probation period of 1 to 3 months, according to the results of the interview.