Position: Support Manager
Company: NGNWare
Category: Support
Experience required: 2y
English level: upper
Published: 2020-06-01T00:00:00+03:00

Requirements:
1-3 years of Support experience;
Literacy, responsibility, attention, stress resistance are a must;
Excellent communication skills and customer-oriented approach;
Ability to multitask;
Upper-intermediate level of English.


Responsibilities:
Ability to get to know the product fast and thoroughly;
Provide information support for customers in chats, phone, instant messengers, social networks;
Communicate with product users in English.


What we offer:

Unique project with modern technologies;
Benefits package (сompensation of medical insurance, foreign language courses and sport sections);
15-day paid vacation, paid sick leave;
Team building & corporate parties;
Remote work.