Position: Customer support manager (Turkish)
Company: PIN-UP SUPPORT
Category: Support
Experience required: 1y
Published: 2022-12-01T00:00:00+02:00

PIN-UP SUPPORT are looking for a customer support specialist with knowledge of the Turkish language who knows what top customer service is

PIN-UP.SUPPORT is an international contact center that is part of the PIN-UP ecosystem. Our company has been successfully operating in the CIS market since 2016

PIN-UP is a licensed participant of the betting market in more than 10 countries

**Responsibilities:**
- advise customers on the company's product in online chat;
- assist clients in working with the site (provide technical support);
- solve customer problems within the company's product;
- build long-term relationships with customers;
- provide customers with up-to-date information on current offers / promotions of the company.

**Required skills:**
- excellent written communication skills in Turkish, as well as the ability to handle a heavy workload in a multi-tasking environment;
- competent Russian and Turkish languages;
- responsible approach to the tasks;
- desire to learn and develop;
- experience in using a PC;
- high speed of typing;
- ability to analyze information;
- computer or laptop with Windows 10/11.

**We offer:**
- base rate 2,2$ per hour;
- training at the expense of the company: business games and trainings. All in order to pump your skills and growth within the company;
- remote work;
- work schedule 2 in 2 for 12 hours (there will be day and night shifts in the schedule);
- vacation and sick leave at the expense of the company.