Position: Email Customer Support Specialist
Company: Waterllama
Category: Support
Experience required: 1y
English level: fluent
Published: 2021-03-01T00:00:00+02:00

🏆 **Best things about our apps:**
- Featured by Apple
- 300,000+ users
- 4.9 AppStore rating

✅ **WHO WE'RE LOOKING FOR?**

- Advanced English level
- Excellent communication skills/clear articulation of thoughts
- Experience in Customer Support
- You are a great logical & creative thinking person
- Super organizational skills
- Problem-solving/Troubleshooting
- Ability to be a real team player

✅ **What you’ll be doing?**
- Collect and prioritize customers feedback
- Communicating fixed issues back to users
- Respond promptly (within 24 hours) to customers questions, complaints and requests via email

✅ **CONDITIONS:**
- Part time (2-3 hours per week)
- Remote work
- Experience in working within various international markets
- Friendly and professional team
- Work in employee time zone

🔥If you are interested in this vacancy and ready to pass a required test in written English proficiency, please send us your resume with a separate cover letter.

✌️**Good luck!**