Position: Senior Salesforce Service Cloud Consultant for Risk Management Stream
Company: Parimatch Tech
Category: Other
Experience required: 2y
English level: intermediate
Published: 2021-07-01T00:00:00+03:00

Right now we have a python-based solution with both backend and UI that processes over 2 billion events per day in real-time with machine learning. And we are going to use Salesforce SC to speed up our development by taking advantage of the no-code approach for hundreds of business flows that could be fully automated by Salesforce SC and dozens of flows that could be automated by hybrid approach with both Salesforce SC and in-house development.

What should you do according to our process vision:

Directly talk to business users (anti-fraud operators and risk managers), understanding their needs and the whole process;
Optimize the process by cutting corners with understanding of the goal of the process within company-wide operations;
Express the process as a flow in Salesforce SC without documenting it in a text format (Salesforce SC flow - is an only form of process documenting);
Create tasks for development teams if needed.

What we propose:

Direct impact on a business process, - you will be a person, that creates and redesigns parts of the business instead of just doing tasks according to business requirements documents;
No red tapes - all the work you do immediately affects P&L, and you see the results of your efforts;
Management with product development background in IT;
Really complex tasks that require both strong SF understanding and ability to think out of the box.

Essential professional experience:

Experience in building data models for admin needs;
Understanding whether custom object/field/record type/layout creation is really needed or existing (standard) functionality can be leveraged;
Experience with advanced formulas;
Working with workflow time-based actions;
Working with Process Builder and creation of Visual Flows;
Working with AppExchange packages;
Experience in error handling related to permissions and sharing, FLS violation;
Experience of building reports and dashboards;
Understanding where custom validation in code is needed and where standard rules can be leveraged;
Experience with complex validation criteria;
Working with Lightning App Builder: customizing pages, filtering custom components;
General understanding of the deployment process (via change sets and packages).