Position: Customer support (tech support) specialist with Dutch language
Company: Arche Consulting
Category: Support
Experience required: no_exp
English level: upper
Published: 2023-03-01T00:00:00+02:00

We are a big international company which helps companies modernize technology and stay ahead in a fast-changing world.

**Responsibilities:**
- Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
- Perform and verify the implementation of web based products with customers
- Give guidance, support, and train customers on how to use the products
- Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

**Requirements:**
- Dutch language at least B2 level
- Experience working in a B2B environment would be a plus
- Strong communication, customer service, relationship management and support skills
- Moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript would be a plus
- Understanding CMS platforms at UI level (Wordpress/Shopify/Wix/Joomla) or similar would be a plus.

**Our client offers:**
- Opportunity to be part of a rapidly expanding global organization
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day
- Training & development opportunities
- Private healthcare and additional life insurance
- Competitive salary with cafeteria benefits and bonuses.