Position: Website Services Expert
Company: WOW 24\7
Category: Lead
Experience required: 3y
English level: upper
Published: 2021-04-01T00:00:00+03:00

Main responsibilities:

Build the detailed service lines for Website Services based on overall service design and priorities (detailed process flow, standard operation procedures, training materials, activities/effort mapping, etc.);
Pilot the implementation of new services or activities in area of websites and content management;
Perform estimations (time, resources, tools, etc.) according to the partner needs and define pre-requisites to start the service;
Staffing/Recruitment: participate together with team Supervisors in interviews to ensure the resources with the right skills are properly assigned to the projects;
Support the team on requests related to Website Content Management tools and practices;
Work closely with a team of experts in areas of website optimization, SEO and Analytics;
Drive improvement, bring innovative ideas for existing service lines as per industry trends and partners needs.
Main requirements:

University degree;
Ideally 3 to 6 years of experience managing websites and content for large-scale organization;
Deep understanding of digital marketing activities and landscape such as eCommerce, Mobile apps, email campaigns, Social Media campaigns, SEO/SEM, analytics, personalization, etc.;
Proven experience with Content Management Systems (ideally Drupal);
Understanding of front-end optimization tools such as UX analysis (e.g. SessionCam), A/B testing (e.g. Google Optimize), feedback tools (e.g. Usabilla) and web analytics tools (Google Analytics);
Ability to manage stakeholders;
Result focus and action orientation;
Advanced business English (verbal and written).
We offer:

Competitive benefits and salary package;
Diversity of opportunities across a range of challenging and highly complex activities;
Possibilities for career pathway;
Dynamic environment and friendly team;
Relocation package.
We consider candidates with special needs (disability).