Position: Help Desk Specialist / Сustomer Support Specialist
Company: EPAM Systems
Category: Support
Experience required: 1y
English level: fluent
Published: 2023-01-01T00:00:00+02:00

We are looking for a remote Middle Сustomer Support Specialist.

Please note the vacancy is open in Georgia, Armenia and Kazakhstan.

We are looking for a remote Middle Сustomer Support Specialist.

A centralized support service team for company users through Chat and WhatsApp message delivery notifications.
- Excellent customer service skills;
- Ability to perform job functions under stress and pressure;
- Good communication (written and oral) and interpersonal skills;
- Fine multitasking and time-management skills;
- Overall understanding of IT;
- ITIL Foundation is a plus;
- Advanced level of English.

We offer:
· Medical insurance.
· Stable income.
· Flexible roles.
· 100% remote work.
· EPAM hardware.
· EPAM software licenses.
· Stable workload.
· Flexible engagement models.
· Free trainings for technical and soft skills.
· Free access to LinkedIn Learning platform.
· Language courses.
· Free access to internal and external e-Libraries.
· Certification opportunities.
· Skill advisory service.