Position: CRM Functional Consultant
Company: 3Shape
Category: Business Analyst
Experience required: 3y
English level: upper
Published: 2020-05-01T00:00:00+03:00

3Shape is looking for an experienced CRM Functional Consultant to work in our Kyiv office.

As a CRM Functional Consultant, you will join an international team and be working closely with the CRM Program Manager to design, build and implement a new sales process flow, which will be rolled out globally during 2020 and 2021.

The project stakeholders will range from Senior Management to field sales reps, so it is important that you are able communicate and take the user perspective from all types of users.

 Your key responsibilities will be:
- Design and document process flows within Marketing, Sales & Customer Support
- Consult with internal CRM process owners to identify business issues, objectives and priorities relevant to the CRM solution and present best practice suggestions for resolution
- Write development specifications and help coordinating development tasks with CRM architect and CRM developers

 To succeed in this position, you will need:
- Intermediate to advanced experience with Dynamics CRM
- Excellent problem solving and analytical skills
- Strong time management and organizational skills
 
We offer:
- Participation in producing market-leading technology products for customers around the world
- Work in a unique professional, friendly and supportive environment
- Constant professional growth and development
- Occasional business trips to Western Europe
- Competitive salary level
- Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”
- 39 working hours per week within flexible time-frame from 8:00 till 20:00
- Possibility of partially remote work
- A parking lot with free spaces for employees
- A healthy work-life balance
- Annual paid vacation (24 working days)
- Paid sick leaves and a child sick leaves
- Maternity and paternity leaves
- Medical insurance (incl. massage in the office).
- English classes with a native speaker
- Compensation of lunches
- Regular company events
- Opportunity to become a part of the success that 3Shape has created over the past 20 years  

We will be glad to welcome you in our team!