Position: Account Manager (Key Account Manager)
Company: Smart Tek Solutions and Services, LLC
Category: Sales
Experience required: 1y
English level: fluent
Published: 2021-11-01T00:00:00+02:00

**Requirements:**
- Fluent English (at least C1); 
- Excellent communication skills - we work as a team, so being a lone wolf will work against you;
- Excellent strategic thinking or problem-solving skills; 
- Attentive Listening, ability to empathize, and emotional intelligence;
- Attention to detail and organizational skills; 
- Ability to multitask, self-manage, and prioritize (you will be working on multiple accounts at once); 
- Ability to negotiate and work towards a win-win outcome;
- Previous experience in account management, sales, or customer service;
- Previous experience in working with foreign clients or in foreign markets;
- Flexibility, out-of-the-box thinking, ability to accept and apply feedback, and perseverance.

**Responsibilities:**
- Manage a portfolio of client accounts and monitor the on-going activities related to them; 
- Conducting meetings with the clients as well as informing them about the current work status of their projects;
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients;
- Lead and participate in briefings and brainstorms the team gathering an audience and informational inputs required from Sales and the Client; 
- Effectively balance multiple projects, deadlines and deliverables in a fast-paced environment;
- Actively communicate project status and roadblocks to the Team and the Client;
- Play a leading role in troubleshooting campaign performance issues through data analysis and recommendations for improvement; 
- Analyze campaign metrics and put together weekly and monthly reports. 
- Escalate any client-related issues to the appropriate individuals to retain client accounts;
- Report on client portfolio performance on a weekly basis;
- Self-educate on important industry and business themes and topics for various clients;
- Maintain ongoing awareness of current trends and best practices, as well as a commitment to personal growth and development. 

**Will be a plus:**
- Experience working in an agency environment (B2B is a bonus);
- Experience working in the marketing industry (agency experience preferred);
- LinkedIn user experience;
- Experience working in remote or international teams.	

**We offer:**
- Great opportunities for personal and career growth;
- Performance-based monthly bonus plus base salary;
- Ability to implement your own initiatives within the company;
- Really challenging tasks;
- A friendly, yet professional team, full of interesting personalities whom it will be a pleasure to spend time with;
- Competitive salary with regular review;
- Comfortable office or ability to work remotely and with flexible schedules (as you wish);
- Corporate events, team building;
- Tea/coffee/cookies and other office bоnuses;
- 18 paid vacation days and 5 Sick-leave.