Position: Junior Customer Success Manager (Global)
Company: NetHunt CRM
Category: Sales
Experience required: no_exp
English level: fluent
Published: 2023-01-01T00:00:00+02:00

We are looking for Customer Success Expert to join our team! If you’re passionate about communicating, closing deals, and retaining customers, don’t hesitate to apply right now :)

What you’ll get to do:

Deliver pre-sales product demonstrations.
On-board clients.
Evaluate and improve tutorials and other communication infrastructure.
Be a product expert and consultant to NetHunt users.
Aid in product design and product development.
Mediate between clients and the team.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Night shifts — every other week (4 pm — 12 am).

Required skills:

English level (Advanced).
Excellent communication and interpersonal skills.
Highly organized and able to multitask.
Passion for service.
High computer literacy and ability to learn new software.
Knowledge of customer success processes.
Self-driven and proactive nature.
Ability to work with the team and independently.

Working conditions:

Competitive salary.
Health insurance with premium-level clinics.
Covered 20 days of vacation and unlimited sick leave.
Great team with no bureaucracy and easy communication.
50% compensation for any work-related courses and training.
Friendly and encouraging environment.
Cozy office with internet and generator.