Position: Technical Writer
Company: Continia Software A/S
Category: QA
Experience required: 3y
English level: upper
Published: 2021-05-01T00:00:00+03:00

Continia is a leading fintech company within AP automation, expense management and banking solutions. Our success builds on partnering with more than 800 reselling partners, serving over 8,000 companies worldwide. Continia has seven offices (Copenhagen, Aalborg, Amsterdam, Belgium, Hamburg, New York, and Spain), and we continue to expand globally year after year.

As a Technical Writer, your primary job will be to produce high-quality partner and end-user documentation for our products. You will work closely with technical peers and subject matter experts to fully understand the functionality of our products and how customers use them.  We are looking for someone with a passion for diving into customer needs for documentation and organizing the right content to meet these needs.

Ideally, you have a good technical understand and can learn to navigate more complex software with ease. Later this year we plan to create shorter screen recordings as a supplement to our written documentation, and we are looking for someone who can take part in this. 

**As a technical writer, you will:**
• Produce high-quality user documentation in English, which is comprehensive, useful, and accurate.
• Work closely with solution teams to improve and re-write existing texts to make them more specific, easy to understand and up-to-date.
• Continuously contribute to improve the overall quality of our documentation, based on feedback and your own qualification of texts.
• Manage the documentation process single-handedly by gaining knowledge building strong relationships with solution managers, development teams, support teams, and our marketing team.
• Get to know our partners and customers and their need for documentation by working with Partner Management teams.

**We believe that candidates with the following skillset and experience will be successful in this role:**
• Experience in documenting processes within software, and preferably a good technical understanding.
• A basic understanding of financial software including invoicing and payment processes.
• Independent, proactive and keen to drive the process.
• Have the curiosity to explore and learn new software processes with the intention to understand the functionality, in order to document it step by step in a simple, straightforward fashion.
• 3+ years experience as a professional English writer, preferably in a similar role documenting software.
• Demonstrated ability to manage your own projects and adjust to shifting priorities and timelines.
• Some experience using Microsoft Dynamics NAV or Microsoft Dynamics Businss Central is desirable, however, not a must.