Position: Billing Operations Specialist (Fintech-product)
Company: Solidgate
Category: Other
Experience required: no_exp
English level: upper
Published: 2023-02-01T00:00:00+02:00

**Solidgate** is a B2B product in the field of online payments. We build a state-of-the-art fintech product that helps businesses accept payments and ensure a smooth purchase experience for their clients from Europe to LATAM, from the USA to Asia. We are part of the history of each company we work with – and we help them enter new markets and increase their profits. We believe no company should struggle with payments. So we make them easy.

**Solidgate achievements:**
— offices in Ukraine, Poland, Cyprus
— 200+ clients went global thanks to Solidgate (Ukraine, US, EU)
— 100+ alternative payment methods (APMs)
— 120 team members
— PCI DSS Level 1 provider
— №1 employer (according to DOU)

**Solidgate** is an IT product company that creates “made in Ukraine” fintech solutions for internet businesses all over the world. Solidgate products enable global businesses and build the economic infrastructure for the internet economy.

**Solidgate Stands with Ukraine!** Solidgate created the Payment Link, so that Charity Foundations can accept payments swiftly in any currency. We are proud to be partners with KOLO and  “Повернись живим”.

**Our advantages:**
— Fintech - fast-growing industry;
— the opportunity to do business with large Western tech companies (USA, Europe);
— challenges and direct impact on business scaling, on product metrics – here, you can propose and implement;
— a team united by a common goal, vision, and values;
— opportunity for development and growth, a personal career plan for each employee.

We are looking for an initiative **Billing Operations Specialist** who will dive into the internal processes of Solidgate and is ready to optimize it so that our customers receive the best payment solution on the market.

**What you will do:**
• Supporting the ongoing process of merchants’ technical onboarding;
• Maintaining the process of chargeback management;
• Setting up the merchant accounts as the part of chargeback prevention process;
• Communicating with the acquirers regarding fraud prevention activities and responding to the incoming notifications;
• Detecting and eliminating anomalies in the payment workflow.
• Receiving information from the Sales or Business Development team in order to adjust it to operational needs.

**Qualifications:**
• Academic education with a specialization in Economics/Finance/Analytics or relevant field;
• 0,5+ years of experience in finance/analytics/operations;
• Excellent written and verbal communication. English fluency required.
• Proficiency in Excel, Microsoft Word, Microsoft PowerPoint

**Will be an advantage:**
• Experience in billing support department;
• Basic knowledge of SQL;
• Experience working with Tableau.

**Competitive corporate benefits:**
— health insurance and corporate doctor;
— free snacks, breakfasts, and lunches in the office;
— full coverage of professional training (courses, conferences, certifications);
— performance review twice a year;
— sports compensation;
— competitive salary; 
— the ability to work remotely.

**Hiring process:**
Screening with a recruiter, an interview with a hiring manager, a test task, and a final interview with the CEO.

If you want to become part of our team, send your resume right now, and we will contact you!