Position: Technical Support
Company: Spribe
Category: Support
Experience required: 1y
English level: upper
Published: 2023-05-01T00:00:00+03:00

Requirements
Basic knowledge of Java
Basic knowledge of SQL
Experience with Relational Database
Experience with REST API
JSON
Git
English - Intermediate (writing and verbal communication skills)

Responsibilities
Investigate and supply analysis to fix application/configuration issues (improper configuration/deny of services etc.)
troubleshooting of B2B customers issues
Creating and maintenance integration processes with new customers
Support customers during the “go live” process
Respond to customers’ inquiries relating to information, product functionality, and issues
Assisting in developing support documentation for partners.