Position: Account Executive
Company: 8allocate
Category: Other
Experience required: 2y
English level: upper
Published: 2021-07-01T00:00:00+03:00

**8allocate** is a global provider of end-to-end custom software development solutions to companies all over the globe, from North America to the EU to Israel to Australia.

Headquartered in Estonia, we run offshore R&D centers in Kyiv and Lviv. Our team is 50% remote and distributed. We specialize in flexible interaction exclusively with international clients (we cover industries from commercial aviation to fintech) thanks to a multinational support group of experts and management.

We are looking for **Account Executive** to join our team for building successful and win-win relationship with our customers.

**What responsibilities & tasks will wait for you?**

- Overseeing the cooperation with top 10 accounts of the company (the largest account is 1Bn company with 9k employees).
- Participation in pre-sales, client engagement, and onboarding.
- Client relationship building and improvement
- Close cooperation with our subcontractors/partners/PM’s
- Developing relationship with dedicated teams, the time-to-time business analysis of their deliverables, and workshops to improve QoS
- Engaged in client’s discussion regarding the project scope and timelines
- Client satisfaction feedback gathering and sharing
- Account growth and development
- Manage corrective actions and risks
- Manage escalated issues for resolution
- Review Monthly Forecasts and Plans with your account

**You will fit if you have:**

- Previous experience in account management is software development industry (service companies 50+ people)
- Ability to manage several clients and teams in parallel
- Strong communication & negotiation skills
- Client-management & relationship management skills
- Experience in proposal preparation and presentation
- Risks, issues and scope management
- Advanced level of English

**Bonus points for:**

- Proactive approach and leadership skills with a desire (and experience) to build account management as a function/department at 8allocate.
- Business analysis background: the ability to be engaged in technical discussions with the client, project team and management.

**Soft skills:**

- Negotiation tactics and talent
- The highest level of accountability and responsibility;
- Strong analytical and problem-solving skills;
- Critical and system thinking;
- Great communication, listening, questioning skills;
- High level of self-organization, attention to details;
- Excellent interpersonal skills.

**Why choose us?**

- Fast-growing company - we are no longer a start-up, but still, have a "family" relationship.
- The flexibility of processes/ interactions/communications - decisions are made quickly
- Covering the industry from commercial aviation to fintech (different technologies, different products - no stagnation in development)

**Benefits from 8allocate:**

- Possibility to work remotely & in the office
- We have a social compensation policy
- Books, training, and courses within your professional development compensation
- Table football in the office will make your break funnier
- Sport compensation