Position: Trainee Customer Care Engineer (IRC136039)
Company: GlobalLogic
Category: Support
Experience required: 1y
English level: upper
Published: 2021-12-01T00:00:00+02:00

**Requirements**

• Exact Science fields (CS/Engineering/Applied linguistics) students with at least 2 years until graduation

• Willingness to work in shifts (24/7), at least 3 days a week (17-18 shifts per month).

• Excellent English language skills —  spoken and written (including technical writing). – a must

• Strong troubleshooting and problem-solving skills.

• Excellent customer service skills and effective learning skills.

• Great verbal and written communication skills.

• Effective learning skills and collaborative teammate 

 **Will be a plus:**

• Reading and analyzing logs — advantage.

• Familiarity with programming languages (HTML, JavaScript) — advantage.

• Experience with supporting video application/product – advantage