Position: Customer Support/Service Desk Representative
Company: GeeksForLess
Category: Support
Experience required: no_exp
English level: upper
Published: 2023-01-01T00:00:00+02:00

Looking for a Customer Support/Service Desk Representative to work on a stable project (healthcare)
Remote, full-time, long-term
Working Schedule: 22:30-7:00 Kyiv time

Requirements:
• Strong verbal and written English skills
• Business communication and soft skills
• Ability to work efficiently both independently and with a team
• Ability to handle multiple tasks simultaneously, and effectively manage priorities
• Critical and consecutive thinking
• Strong learning abilities
• Corporate ethics

Responsibilities:
• Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
• Create and process support tickets.