Position: Virtual Desktop Engineer (Citrix and Azure)
Company: Virtuace
Category: Sysadmin
Experience required: 5y
English level: fluent
Published: 2023-08-01T00:00:00+03:00

Virtuace on behalf of our client — American insurance company is looking for a Virtual Desktop Engineer (Citrix and Azure) to join our team. Client is a global specialty provider of property and casualty insurance and reinsurance that has more than $110 billion USD in total assets along with $17 billion USD in net assets.

**Role summary:**
This position will be responsible for engineering the move from Citrix Virtual Desktops to Azure Virtual Desktops across a global footprint. The candidate will assist the lead engineer in project objective to complete the transition.  Working closely with security and application teams, the individual will engineer the move, create the necessary supporting documentation/runbooks and sunset current Citrix environment.

**Required skills:**
• Minimum of 5 years hands on experience working with Azure Virtual Desktops;
• Working knowledge on XenApp, XenDesktop, VMWare Hypervisor, Microsoft Azure, Citrix UPM, FsLogix, GPO, Active Directory and PowerShell;
• Knowledge on Citrix NetScaler;
• Experience developing and testing software packages using Install shield or equivalent;
• Skills managing a VDI environment (Azure Virtual Desktop preferred);
• Experience in Virtual Application Packaging (Azure MSIX, AppAttach or Azure Remote Apps);
• Experience in software development life cycle methodologies and current technology;
• Performed migration to Microsoft Azure Virtual Desktop (Citrix, VMware);
• Expert with SCCM administration, Patch Management, Imaging, Scripting, MSI, Packaging & Automation;
• Expert with administering and deploying software using SCCM in a global environment, developing and   maintaining workstation images using SCCM;
• Expert in patch management including bios and firmware updates, service pack upgrades, and    application-based updates;
• Scripting Experience a plus (batch, SQL, PowerShell, vbscript) industry best practices to manage Windows-based projects;
• Strong problem solving and root cause analysis skills;
• Working knowledge of the ITIL framework.

**Role responsibilities:**
• Serves as engineer for the migration from Citrix to Windows Virtual Desktop, following Sompo International architecture, technical and security standards;
• Provide technical support for nay complex issues within Citrix Environment;
• Ensures that End User Computing engineering and support documentation is created and approved;
• Provides hyper-care and performance tuning support during the project;
• Works within established configuration and change management policies to ensure awareness, approval and success of changes made to the infrastructure;
• Engineer and support multiple Windows desktop images;
• Package, test and deploy new applications as needed;
• Maintain and expand existing Knowledge Base;
• Manage Azure Virtual Desktop (AVD) environment including Creating Images, deploy VMs, monitor VM performance;
• Develop automated solutions for deploying software packages, application patches/updates and workstation images;
• Engineer and support multiple Windows desktop images;
• Manage the entire lifecycle of our global standard desktop and laptop models;
• Maintain desktop images and modify SCCM task sequences as needed;
• Create new and maintain existing support documents to Maintain high standards in quality in the delivery of End User Computing services;
• Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance;
• Provide last tier support for operations and support teams, including root cause analysis and preventative analysis.

**Compensation and benefits:**
Salary Range: up to 12 300$ gross monthly. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.


We recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

The compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

Company continuously evaluate and update benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:
• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits.