Position: Product designer (International healthcare marketplace)
Company: Bookimed
Category: Design
Experience required: 1y
English level: upper
Published: 2022-02-01T00:00:00+02:00

Bookimed.com is a leading healthcare marketplace for patients looking for the best treatment options abroad. Our mission is to provide access to advanced medical solutions for everyone. We get over 10,000 requests monthly (mostly from Uk/Us markets) and cooperate with TOP 700+ hospitals worldwide. The main goal of our product and medical-support team of 80+ people is to help patients find the best medical solutions suitable for them.

How you'll make an impact:

- You'll lead projects across the entire product lifecycle. You'll work with product managers, engineers, and other stakeholders to deliver end-to-end UX solutions.
- You will use insights about user needs, motivations, and behaviors to create human-centered solutions that translate into impactful results.
- You will work autonomously and have ownership over your work. You will be responsible for the quality of design deliverables.
- You will conduct user research, validate concepts with end-users and stakeholders, and turn insights into value-adding features and actionable deliverables.
- You will use excellent communication skills to share your work with product partners and leadership.


Our platform consists of 3 main products:

- Listings of hospitals, doctors, and special offers, with the ranking algorithm to provide the best experience for the user (based on the conversion rate, reviews rating, and other parameters)
- The internal platform connects patients and hospital representatives using CRM, messengers, mail, and call systems. 
- BackOffice for creating and managing a clinic's profile.



Skills We'd Like to See:

- 2+ years direct experience working as a product designer
- Portfolio demonstrating a solid grasp of UX concepts and effective, sophisticated UI design.
- Solid understanding of professional methodologies and best practices used to develop and implement a complex user experience.
- Demonstrated experience in creating deliverables for complex interfaces: user flows, wireframes, mockups, prototypes.
- Exceptional ability to prioritize and deliver on multiple tasks.
- A methodical and analytical mindset with a strong work ethic.
- Ability to actively engage users throughout the product life cycle, using a variety of research and testing methodologies to drive data-driven design.
-Ability to communicate UX principles and patterns verbally and in writing to customers, engineers, product managers, and others.
- A passion for the art and science of usability and the user experience.
- Strong empathy for users.


What will be your responsibility:

User Research:
- Leading workshops with stakeholders to understand business needs & requirements
- Conducting user interviews, competitor analysis, and Lean experiments
- Data Analysis of reports on role-specific user behavior
- Affinity Mapping + Synthesizing user insights & presenting learnings to the broader team

CRO, Interaction & Visual Design:
- Lead CRO strategy by identifying areas of opportunity, proposing hypotheses, implementing tests, measuring results, and providing analysis and insights to optimize new customer growth
- Leveraging both UI and UX skills to produce rough wireframes and high fidelity visual designs that meet business and user needs
- Work with engineers to implement designs, ensuring new features are technically feasible.
- Collaborate with the product team on how we can improve and optimize user journeys on our platform


What we offer:

- An excellent opportunity to contribute to the company with an inspiring mission and engaging social important project
- To open access to сutting-edge medical solutions and make them available to patients from all over the world
- A friendly multinational team without hierarchy
- Wellness package: medical insurance and sports activities compensation
- Professional courses compensation
- Work from home or in the office — it's up to you (the team uses the mixed model mainly)

This full-time position offers a competitive salary, growth opportunity, and benefits. We guarantee you will learn a tremendous amount in a short time. There is a significant opportunity for advancement for those who value and excel in transparent, high-intensity, and high-impact environments.