Position: T1 Technical Support Consultant
Company: SupportYourApp
Category: Support
Experience required: 1y
English level: upper
Published: 2021-11-01T00:00:00+02:00

Become a part of the first line of support for our growth and enterprise customers. If you’re analytical, a problem-solver, have the aptitude to learn quickly in a fast-paced environment, and are a great communicator — then we are waiting for you!

**What You’ll Do:**

- Managing support tickets from our customers (chats, calls, screen-sharing);
- Work cohesively with other teams and departments in the organization within prescribed guidelines.
- Be ready to apply your creativity and think of outside-the-box ways that can deliver a better overall experience.

**What You’ll Need to Succeed:**

- Fluent English;
- Effective self-learning and multitasking skills;
- HTML, CSS knowledge is required;
- Technical support or immersive customer service experience.

**Would be a plus:**

- jQuery knowledge.

**We offer you:**

- Flexible schedule;
- Modern art-office (feel it —https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/);
- Competitive compensation;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program);
- Occasional business trips.

The cherry on top is you’ll get an IT business and support skill set second to none.

Who are we?

**SupportYourApp **is a leading customer support outsourcing company. We work with 30+ countries and provide support in 40+ languages. There are amazing startups as well as leaders of the IT industry among our clients.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!

We’re waiting for YOU :)