Position: Account Manager / Client manager
Company: Improveit Solutions Ukraine
Category: Other
Experience required: 1y
English level: upper
Published: 2023-02-01T00:00:00+02:00

ImproveIT invites  Account Manager who will be responsible for communicating with existing clients and providing guidance and advice to clients for future success.

Requirements:
Excellent verbal and written communication skills
Fluent English (both verbal and written)
Experience in customer facing roles 1+ years (account, sales, B2B customer service etc.);
Understanding of IT outsourcing industry and software development lifecycle
Ability to manage multiple projects and relationships simultaneously
Great interpersonal and soft skills

Will be a plus:
Experience in a similar role in IT-related field
Leadership and management experience

We offer:
Competitive salary
Flexible work schedule
Paid vacation and sick leaves
Premium medical insurance
Cozy fully-equipped office and workplace
Regular corporate events
Professional development and educational events
Free English classes 
Competent and transparent management, democracy


Responsibilities:
Building, maintaining and nurturing strong long-lasting partnerships with the company’s clients
Facilitation effective collaboration between the client and the development team
Providing daily organizational and admin support for the clients and the delivery
Manage invoicing and other financial aspects of cooperation with the customers
Negotiate contracts and upsells