Position: Salesforce
Company: Omilia Ukraine
Category: Sysadmin
Experience required: 2y
English level: upper
Published: 2020-04-01T00:00:00+03:00

Key Duties  and Responsibilities
 Serve as a primary system administrator for the Salesforce.com environment with 10+
users
 Handle administrative functions including user account maintenance, reports and
dashboards, workflows and other routine tasks
 Complete regular internal system audits and prepares for upgrades
 Manage Salesforce.com data feeds and other integrations
 Manage Salesforce.com and Pardot Integration requirements
 Coordinate the evaluation, scope, and completion of new development requests.
 Work with our institutional management team to establish suitable processes to support
administrative, development, and change management activities
 Assist in training of new users, and grow the Salesforce.com skill set across the
organization
 Effectively act as the liaison between our users, vendors and the application
development teams
 Work independently with members of the user community to define and document
development requirements

Skills Required
 Excellent project management skills and a positive attitude
 Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests,
and manage laterally and upwards
 Creative and analytical thinker with strong problem-solving skills
 Must demonstrate exceptional verbal and written communication skills
 Must demonstrate an ability to communicate effectively at all levels of the organization
 Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
 Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes

Experience Required
 Minimum two years of experience as a Salesforce.com administrator
 Salesforce.com Admin (ADM201 and ADM211) certified
 Sales Cloud, Pardot and Developer certifications preferred
 Proven ability to design and implement new processes and facilitate user adoption.
 Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
 Robust understanding of Salesforce.com best practices and functionality
 Excellent data management abilities
 Previous experience working in a SCRUM or agile environment preferred

**BENEFITS**
— Attractive compensation package
— Salary will be fixed in US Dollars
— Work From Home policy applicable
— Healthcare plan
— Parking slots near the office
— Paid leaves
— English language courses
— Development in professional growth (courses, training, Udemy business account)
— With Omilia, you will work within a great team of likeminded young people, working hard and enjoying every bit of it, delivering disruption in how consumers communicate with organizations all over the world!
— With Omilia, you will be able to travel to Greece for team buildings at our amazing HQ offices!