Position: Technical Support L2 (night shifts)
Company: Ardas
Category: Support
Experience required: 1y
English level: upper
Published: 2022-01-01T00:00:00+02:00

Необходимые навыки
— 1 year of experience in technical support role
— Understanding principles of integration, REST API
— Understanding SDLC
— Upper-intermediate level of English
— Familiar with QA procedures (will be a plus)

Предлагаем
— A decent level of salary
— Continuous professional competencies development and professional growth opportunities
— Schedule: 2/2, night shifts (24:00-09:00)
— Paid trainings
— Paid leave 18 days / Paid sick leave
— Comfortable working place (2 monitors, productive tools)
— Very warm and friendly working environment
— Compensation of 50% of the cost of English lessons
— Corporate/ team/ special events
— The opportunity to be part of an international team
— You will be able to test and experiment with a lot of new stuff

Обязанности
— Manage tickets reported by the customers;
— Investigation of problem;
— Communicate with customers and internal stakeholders