Position: Operations Manager
Company: SocialTech
Category: Project Manager
Experience required: 1y
English level: upper
Published: 2022-03-01T00:00:00+02:00

One of our startups is now building a new product, a live-streaming platform. The next stage is scaling. We plan to hit the TOP 5 companies with the highest marketing budgets in Ukraine by the end of 2022.

**About team:**
A small team of senior-level professionals allows us to stay flexible and focused. Everyone contributes to the common goal by doing their best in their area of responsibility. We aim to become one of the leaders in the booming live-streaming space.

**Operations Manager:**

Success in this position requires a great deal of complex problem-solving across time zones and an entrepreneurial spirit. You will be responsible for creating and developing a global partner ecosystem, identifying new opportunities, and co-creating solutions with partners. The building process is a critical step towards scale - be prepared to build a structure that empowers ongoing, sustainable rapid growth.

It is a unique opportunity to foster your development and become the Head of one of our business units along with our growth.

**You will:**

— Create and develop a global partner program (LATAM, Asia, CIS) to drive live streaming platform growth and ensure operational excellence. Identify opportunities and build growth strategies;
— Be responsible for our partners and partners managed streamers’ performance, analyze their main KPIs, gather insights, and provide valuable tips on performing better;
— Set up the onboarding process for new partners and streamers by providing them with all the necessary tools and information to start working. Motivate partners to provide more and better live streamers;
— Identify and implement operations improvements across the team (Partner Ops Team, Support and Moderation Team);
— Design comprehensive reporting for partners to use as a source of operational improvements;
— Work with product, development, and customer support teams to develop best onboarding practices, develop growth strategies.

**You:**

— Are a self-starter who can manage multiple projects in a fast-paced, dynamic environment and deliver results with limited supervision;
— Have a data-driven analytical mindset (SQL knowledge and proficiency in Excel are a plus) with strong strategic thinking ability and logical thinking;
— Combine a day by day and tactic management with a strategic and long-term view;
— Have excellent communication skills, the ability to engage internal and external stakeholders;
— Possess team spirit, learning ability, strong curiosity. Able to learn actively, highly self-driven, and result-oriented spirit.