Position: Head of Risk and Anti-fraud Department
Company: Gamzix
Category: Other
Experience required: 3y
English level: intermediate
Published: 2023-05-01T00:00:00+03:00

The best product can be delivered only when technologies and professional skills meet. All our employees have great experience in slot development and we all wish to bring the best product to market.


Responsibilities:

1. Building an in-house support/anti-fraud team from scratch (team of max 4-5p.);
Today we work with outsourcing support, so essential documentation is available.
2. Development of technical specifications for the creation of tools for analytics;
3. Hiring and training employees;
4. Monitoring the uninterrupted operation of the support/anti-fraud team;
5. Development of detailed documentation, and processes of interaction with other departments (Product and Tech);
6. Analytics of the number of requests/errors/time of their processing, provision of reports to top management;
7. Participation in developing a roadmap to create automated anti-fraud methods.

Requirements:

1. Mandatory knowledge of the gambling industry, experience in a casino for at least 3 years;
2. At least 2 years of experience as a support/anti-fraud manager;
3. Having a flexible approach to solving problem situations;
4. Analytical thinking;
5. Knowledge of the basic mechanics of fraud players in the casino.

Will be a plus:

1. Basic technical skills;
2. Experience in crypto-casino.

What we offer:

- Competitive salary in the IT field fixed in EUR or USD (you can choose);
- Private entrepreneur formalization;
- Full taxation coverage from the company’s side;
- Hybrid schedule opportunity;
- Informal and friendly team;
- 16 paid vacation leave and Ukrainian bank holidays;
- 10 paid sick leave;
- Courses/training reimbursement;
- Corporate team buildings and activities;
- Corporate psychologist.