Position: Business Analyst
Company: Customertimes
Category: Business Analyst
Experience required: 3y
English level: upper
Published: 2021-11-01T00:00:00+02:00

Customertimes is looking for energetic, flexible, full of drive person who has desire to learn and grow both technical and functional skill sets for one of our clients who is a global leader in healthcare sphere.
Product - content lifecycle platform to plan, create, edit, review, approve, submit, distribute, analyse and reuse already created content. 

**Responsibilities**
- Work with clients and end users to gather, understand, and define business requirements;
- Develop, maintain and manage functional requirements in a manner approved with SA and the customer;
- Develop user stories and to-be process flows to support the design and development of solutions for our clients;
- Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories;
- Collaborate with developers to test and verify that solutions will meet the business requirements;
- Ensure completion of all project-related artifacts, including functional specifications, technical specifications, use cases, and test plans;
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training;
- Engage with the customer on additional requirements and business needs;
- Create/enhance new and existing user stories, high-level business requirements, detailed functional requirements and associated process flows;
- Assist with the scoping and planning.

**Requirements**
- Proven ability leveraging analytical and problem-solving skills in a fast paced environment;
- Ability to deliver a well-structured, fully detailed, perfectly readable, coherent and concise functional requirements documentation in accordance with required traceability and all necessary content;
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies;
- Strong presentation, communication (written and verbal) skills, and interpersonal skills;
- Experience documenting user stories and creating to-be process flow diagrams;
- Ability to effectively prepare and maintain the following documents/tools: BRD, FRS, SRS; Traceability Matrix; Stakeholder Matrix; Business Processes in BPMN notation; Backlog Management; User Story / Use Case; Elicitation techniques: Workshop, Interview, Document Analysis, Interface Analysis;
- Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio;
- Ability to juggle and prioritize multiple tasks within a collaborative team environment;
- Demonstrates flexibility and willingness to do what it takes to get the job done
- Drive and desire to learn and grow both technical and functional skill sets
- English - Upper-Intermediate and higher.

**We offer**
- A developed grading system for your individual growth;
- Well-established processes and loyal management;
- Flexible work schedule;
- A lot of corporate webinars/workshops/etc.
- Regular compensation package reviews;
- 20 working days paid vacation leave, 15 working days of paid sick leave with a certificate and 5 working days of paid sick leave without a certificate;
- Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate);
- Certification coverage & support for participation in specialized events (webinars, conferences, training, etc.);
- Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire company (online with presents);
- Office or remote or mixed types of work;
- Free English classes in the office;
- Convenient office location in the center.