Position: Customer Support
Company: BBG
Category: Support
Experience required: no_exp
English level: upper
Published: 2020-10-01T00:00:00+03:00

An iGaming company is looking highly motivated Customer Support Representative.  

Key responsibilities: 
• Communication with players via live chat, telephone and e-mail in order to create a trustworthy and friendly atmosphere for the clients. 
• Making sure clients get the best experience using our brands 24/7.  
• Quick, polite and accurate answering-back to customer requests and enquiries. 
• Provision of layers with information on all promotions they are eligible for, new games, rules amendments, etc. 
• Assisting players with any technical issues they might have with help of technical specialists if needed.   
• Close cooperation with product team, suggesting special service improvements for players, based on feedback from clients. 

Candidate requirements: 
• Experience in Customer Support Service. 
• Perfect spoken and written English or Japanese
• Self-motivation, reliability and ability to work independently.  
• Focus on customer needs and good customer service skills. 
• High communicative abilities and patience.   

What you get: 
• Working in a friendly team, favorable for professional growth. 
• Opportunity of career development. 
• Competitive salary and additional benefits.