Position: Site Reliability Engineer
Company: Shelf
Category: DevOps
Experience required: 3y
English level: upper
Published: 2023-05-01T00:00:00+03:00

**We’re looking for someone who has:**
+ 3+ years in a technical role with a focus on SRE/DevOps practices
+ Excellent verbal and written communication skills (English)
+ Extensive experience with AWS Cloud and automation and configuration management tools like Terraform
+ Experience with monitoring and logging tools (Datadog, Kibana, etc)
+ Technical expertise in distributed systems, networking, and security
+ Practical experience defining SLOs for SLAs and tracking performance
+ Software engineering experience in one or more programming languages (Node.js, Python)
+ A record of complex problem-solving, analyzing, and troubleshooting systems
+ A proven track record of mentoring engineers and conducting training
**You will:**
+ Design, implement, and maintain the company’s SRE practices
+ Work with software engineers to design, develop, deploy, and operate scalable software
+ Establish from scratch on-call procedures using OpsGenie. Facilitate service ownership culture. Handle incidents and perform blameless post-mortems
+ Write code (primarily in Node.js and Python) to automate operational tasks
+ Set the plan for development teams to improve the availability, latency, and efficiency of services, establish a blueprint for service alerting & monitoring and enable teams to implement it
+ Consolidate existing backups and enrich them with consistency checks, recovery procedures
+ Collaborate with the Shelf Security team to resolve incidents impacting the availability of Shelf service
+ Enhance multi-region backups, perform respective data migrations and improve disaster and recovery strategy
+ Improve observability using RUM metrics and utilizing Datadog functionality
+ Improve service performance by applying various techniques like compression and caching
+ Improve reliability by implementing a robust multi-region strategy, establishing SLOs, enhancing customer SLAs, and effectively using AWS means like autoscaling
+ Engage with the customer-facing teams to understand SLAs and improve service quality, help troubleshoot production incidents
+ Explore opportunities to save thousands of dollars on the infrastructure cost of AWS
+ Apply change management practices to make all the changes we introduce are controlled
**What Shelf Offers:**
+ Company Stock Options
+ Unlimited leaves
+ Work laptop
+ Coverage of additional training courses
+ Modern technical stack: https://stackshare.io/shelf/shelf

**About Role**
As the first Site Reliability Engineer at Shelf, you will be part of the Engineering Department strategizing SRE activities in the company and getting lots of hands-on experience. You will use renowned SRE principles and practices originating at Google and the best practices of AWS to design microservice-based applications for fault-tolerance, auto-healing, resilience, security, and reliability in collaboration with service developers. Also, you will be responsible for the effective operations of these services in Production. It includes defining SLOs, enriching customer-facing SLAs, improving observability, and failure management.

We've been experiencing massive growth in the last couple of years and we're looking to scale our infrastructure by 3x each year. Shelf is used by many large enterprises and your job will be to make sure they receive excellent uptime and the best possible user experience.

We strive to invest at least 50% of SRE time into engineering. Of the remainder, no more than 25% can be spent on-call, leaving up to another 25% on other types of operational, non-project work.

As part of our recruitment process, we require all candidates to participate in a final on-site interview at our Wroclaw office. The on-site interview will allow us to get to know you better and evaluate your skills and qualifications in person.
We look forward to hearing from you and potentially welcoming you to our team in Wroclaw.