Position: Senior Technical Writer
Company: Yallah
Category: Technical Writing
Experience required: 3y
English level: fluent
Published: 2023-05-01T00:00:00+03:00

We are an established US-based healthcare administration company looking for a passionate and experienced Senior Technical Writer to join our team.  

We are building a B2B product from the ground up using a modern technology stack that makes a real difference for thousands of patients. 

**Job Responsibilities:**

* Create software documentation, user manuals, presentations and other technical content that converts complex technical information to a non-technical language.  
* Work with business analysts, QA, and developers to create software documentation that reflects the software or system for the end-users. This includes both user-facing documentation, such as technical manuals and tutorials, and internal developer documentation including code diagrams and API references.  
* Have a strong understanding of the products you are documenting to explain complex concepts in simple language.  
* In some cases, be able to participate in conducting user testing, to ensure that documentation is suitable for the end-user.   
* Produce high-quality documentation that meets the needs of the Development Department.  
* Prepare instruction manuals.  
* Ability to take ownership over existing and potential content and improve it.  
* Create product manuals with screenshots and tutorials.  
* Write documentation for internal teams of developers.  
* Communicate complex ideas in a concise manner.  

**Requirements:** 

* Bachelor’s degree in Information Systems, Information Technology, Computer Science, or other related disciplines.  
* 4+ years of proven experience in writing technical documentation  
* Advanced English 
* Understand and explain complex technical concepts  
* Strong research and analytical skills  
* Have technical accuracy in writing user documentation. 
* Ability to undertake multiple projects and deliver on tight deadlines  
* Excellent verbal communication and technical writing skills  
* Solid grip on documentation publishing software such as Zendesk Guide, Confluence, and other   
* Good working knowledge of Office 365 or Google Docs  
* Detail-oriented 

**What you get:** 

* Friendly, agile working environment 
* Challenging and exciting tasks 
* Competitive base pay with a performance-based bonus 
* Yearly Corporate Retreats where our colleagues fly from all over the world to meet each other in person. 
* Opportunity to become part of a successful product that makes a difference.