Position: L2 Technical Support Specialist (FinTech)
Company: PayOp
Category: Support
Experience required: 1y
English level: intermediate
Published: 2022-07-01T00:00:00+03:00

Technology stack:
PHP
Node JS
JS
REST API
SQL
Python
Bash
PowerShell
Json
GIt (or any other version control system)
Google Cloud
WordPess

Operational stack:
Atlassian JIra
Atlassian JIra Business management
Confluence
Google Workspace
Zendesk

Will be a plus:
SDLC
ITIL/ITSM
CI/CD

Scope of responsibilities:
Creating and maintenance integration processes with 3d party resources
Creating custom pages for 3-d party resources
Payment Platform integration
Database management
Support customers during “go live” process
API и CMS-plugins integration (rare), bottleneck/bugs checking and analyzing
Post-release testing
Act as a Single-Point-Of-Contact across company departments
Root cause analysis