Position: Integration Engineer in Telecom
Company: Telesens
Category: Sysadmin
Experience required: 2y
English level: intermediate
Published: 2020-08-01T00:00:00+03:00

Experience & Skills required:
- Minimum 1 year of experience in telecom domain or 2 years for other domains;
- Deep knowledge of LINUX and Windows operating systems; 
- Being familiar with open source HTTP servers and Servlet Containers (Apache Tomcat, Karaf)‎;
- Good knowledge of packets sniffer tool(s) or package analyzer tool(s);
- Good knowledge of Issue tracking systems (JIRA);
- Basic knowledge of tcp, scp, telnet, ftp, http(s) protocols; 
- Problem solving skills - identifying and resolving problems in a timely manner; 
- Strong customer focus;
- Ability to provide functional guidance to customer personnel;
Imitativeness, flexibility, stress-resistance;
- Strong interpersonal and communication skills, able to collaborate efficiently with other teams;
- Good team spirit.

Job Responsibilities:
- Managing and processing customer orders, ensure that all relevant requests are managed according to defined rules and SLA;
- Researching technical issues;
- Walking customers through solutions;
- Reviewing product/solution change requests;
- Learning about product updates and new technologies;
- Support and testing activities for number of platforms and services in collaboration with clients team;
- Delivery updates, system/solution reconfiguration;
- Contribute to measuring, reporting and tracking of the performances and issues with services;
- Play the role of designated support engineer for certain important customers;
- Undertake different coordination tasks within the team;
- Filing reports regarding product problems.

We offer:
- Paid vacation (28 calendar days);
- Paid sick leave and 3 days of sick leave per year without doctor’s approval/ letter;
- English language courses (50% is paid by the company);
- Sports activities (partly paid by the company);
- Seminars, advanced training, internal training for employees are paid by the company;
- Free car parking and locked bike parking;
- Corporate parties, weekend parties, kayaking trips, general celebrations within the company;