Position: Delivery Manager
Company: Zoolatech
Category: Project Manager
Experience required: 5y
English level: fluent
Published: 2021-08-01T00:00:00+03:00

Project Description
The ideal candidate will have a balance of technical skills, experience serving as primary business and relationship manager in a Professional Services setting, managing software development teams, and Managed Service engagements of up to 50 engineers.

Responsibilities
- Act as a Delivery Manager for our emerging accounts, taking care of delivery health, people management, and P&L;
- Provide solutions and strategies to various business challenges derived from in-depth knowledge of both client's and Zoolatech business objectives;
- Develop and cultivate the relationship between the parties, maintaining a productive atmosphere to maximize the growth of a client portfolio;
- Align with the Zoolatech leadership team to co-develop and support account plans and strategies for delivery, growth, and client satisfaction;
- Organize a work of program delivery squads, coordinate efforts with squad leads and managers on both ends in order to achieve immediate and strategic goals;
- Act as a hiring and retention manager and for fast-growing engineering teams within the program;
- Stay aware of current and emerging trends, unique opportunities, and challenges of the markets and geographies as they relate to the client's operations, audience, and business initiatives;

Skills Required
- Minimum of 7 years’ experience demonstrating a track record for developing and growing client relationships;
- Experience leading teams in agile environments, good knowledge of key principles of SCRUM and Kanban delivery methodologies is a must;
- Ability to drive several simultaneous engagements within the account, considering the difference in operational and delivery models between them;
- Ability to dive deeply into client's business needs, translate and project them to delivery teams offshore;
- Strong interpersonal and communication skills;
- **Engineering background (previous experience working as software engineer or quality engineer)**