Position: RPO Account Manager
Company: IT рекрутинговое агентство Indigo
Category: Support
Experience required: 3y
English level: fluent
Published: 2022-04-01T00:00:00+03:00

The main purpose of AM is to accompany and develop relationships with existing clients and contribute in creating new ones as part of Indigo RPO business direction, high quality project management, as well as to ensure effective and sufficient workload in a team. 

Follow the values of Deliver, Care, Improve for clients and team at any level of project management. Manage a team of recruiters and sourcers who will work according to the RPO model. In addition, to manage the digitalization of this service together with our partners. This is a fully remote position, with onsite visits to client’s offices required up to 20% of the time once work travel is approved.

**ROLE**
Build long-term relationships and provide client satisfaction – be the main contact name from Indigo and understand client needs within quality communication and provide expected results.

Successful RPO project implementation - quality project estimation (understand requirements and market capacity, adequacy of resources), comply with the stages and project deadlines; proper tasks execution; prompt decisions in complex cases; prioritization and team motivation.  

Organization and team management – provide enough quantity of team members and the level of their expertise, setting project, giving developing feedback, solving current problems, communication through team standup, calls, daily issues resolutions.

Maintaining the inner client and candidate database and other paperwork. 

**RESPONSIBILITIES:**
- Drive growth by promoting and selling Indigo’s products & services
- Oversee and manage ample, complex, high visibility, and strategic enterprise accounts
- Developing new accounts and expanding existing accounts
- Conduct face to face meetings, including presentations, webinars, and product demonstrations over the phone
- Act as a trusted advisor to your clients, share insights, and continually identify revenue opportunities within an entire organization
- Analyze and utilize data for in-depth evaluation of accounts to recognize revenue opportunities and drive sales
- Work to integrate recruiters or soursers into a client’s workforce, managing the recruitment process end-to-end with both the client and with the team.
- Team management and growth with appropriate competences and in a necessary size.
- Assess the effectiveness of team members and making decisions in cooperation with lead directions (recruitment, sourcing). 
- Establish billing for a client and payment control. 
- You should qualify clients requirements, controlling presenting and scheduling candidates for interview, offer negotiation, document the process and manage the ATS.

**WHO YOU ARE:**
- Demonstrate success in building and growing new accounts and territories through consultative and solution-based selling
- From 3 years of experience in the role of Account Manager or similar in an outsourcing or outstaffing company. Or expertise in managing RPO projects in a recruiting agency.
- Understand how to strategically and effectively navigate large, complex enterprise organizations
- Able to organize and prioritize responsibilities
- Able to travel up to 20% of the time
- Have strong written, verbal, and presentation skills
- Fluent in English.
- Knowledge of German, Spanish or French will also be an advantage.
- Have the ability to work independently, you are results orientated and love to be part of a high achieving environment.

**COMPETENT USER:**
Mailings, ATS, task trackers, CRM systems (Zoho is preferable)
Working with documents through GoogleDocs
Work with job boards and social networks. 

**BENEFITS PACKAGE:**
Competitive base salary with additional commissions which are paid monthly and are in addition to ongoing promotions and personalized bonus structures.
Remote work with opportunity to travel to the client site as needed.
Compensation of representative expenses (cell phone, dinners, travel costs)?
Financial support on occasions 
Vacation 24 calendar days per year, paid sick leaves

**WHO WE ARE**
We are a team of 36 women from Ukraine, who were forced to leave our homes because of war. 

We have 14 years of extensive Recruiting, Executive Search, HR consulting, and Sourcing experience under our belt. 95% of our clients continue returning to us.

Companies in 26 countries worldwide approach us to assemble a Dream Team of specialists who best fit their individual needs. Approximately every fifth candidate we find for our clients gets a job offer.

With state-of-the-art automation tools and recruiting technology at our disposal, you can rely on the fact that we will always deliver.