Position: Technical Support Engineer
Company: Dental HT
Category: Support
Experience required: 1y
English level: upper
Published: 2021-09-01T00:00:00+03:00

**Requirements:**
- C1 LEVEL OF ENGLISH IS A MUST!
- Excellent verbal and written communication skills.
- Must be a computer guru (able to assemble and upgrade PCs).
- Extensive knowledge of operating systems including Windows 7/10, Server 2008/2012/16.
- Ability to set up and maintain domain controllers.
- Strong experience in setting up and troubleshooting networking-related issues.
- Knowledge of configuring firewalls, open ports, setting up high availability redundancy for the dual internet service provider.
- Very strong experience in setting up printers, scanners, and fax machines.
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
- Strong troubleshooting skills.

**Work conditions:**
- Office in Kyiv - NOT a remote position!
- Eastern Standard Time (UTC−5) or Eastern Daylight Time (UTC−4) depending on the season.
- Office hours: 8.30 AM−5 PM, Mon−Fri.
- Interaction with Americans.
- A 5-day paid sick leave is available after 6 months of employment.﻿
- A 15-day paid vacation is available after 12 months of employment.
- The Company pays monthly on the 15th of each month for the whole previous month.
- Late hours x1.5 rate.
- Paid late hours taxi.
- Friendly and supportive coworkers.
- Professional growth.
 
**TO QUALIFY, PLEASE ATTACH YOUR RESUME AND INCLUDE ANSWERS TO THESE QUESTIONS IN YOUR COVER LETTER:**
- What languages do you speak? Specify the levels.
- How many years of technical support, helpdesk/desktop experience do you have in a small business environment?
- What do you like to do for fun?
- How many phone calls can you handle per day?
- Please list your main related responsibilities on your current/last job.