Position: Front-Desk Representative manager #9453
Company: Infopulse Ukraine
Category: Support
Experience required: no_exp
English level: intermediate
Published: 2021-01-01T00:00:00+02:00

Main requirements/tasks:
 
•	Answering phone calls to Infopulse GMBH in German. NB Calls in business hours, but candidate flexibility would be an advantage 
•	Answering basic caller/ prospects/customer questions as to Infopulse GMBH services and guiding them to the next communication steps with the Experts. Basically, the connecting caller to the sales representative/expert or guiding customers on the next steps. 
•	Keeping the front office clean and representative, following the agendas and scripts. An Example of inquiries by phone would be requested for more details on Microsoft SharePoint  Service, price list, delivery terms & conditions, etc. The front-desk representative won't need to answer all the questions but should be able to provide sufficient information and fuel the sales chain to the next stage.
•	Fluent German / English is a must