Position: Middle Customer Support Engineer (L3)
Company: ELEKS
Category: DevOps
Experience required: 2y
English level: intermediate
Published: 2021-10-01T00:00:00+03:00

**Required skills**
3+ years of relevant experience
Web-based Request/Response cycles
Visual Studio, .NET, (C#, VB .NET)
Familiarity with architecture styles/APIs (REST, RPC)
Understanding of Agile methodologies
At least Strong Intermediate English Level

**As a plus**
AWS, WCF, WPF, SOAP, VB.NET, PostgreSQL, Oracle SQLDeveloper
Test Automation
UI Automation/Windows Accessibility APIs

**Responsibilities**
Working environment setup for products testing
Preparing setup documentation
Regression testing launch
Supporting vendors with issues

**Project description**
While developing a project (a web-based Automated Test Results management tool) we need a Support Engineer, who will take care of legacy system support (TestDesk/RGT) as well as supporting test-framework for testing localized products — LAGT. Among other responsibilities — support of vendors’ requests/queries that might arise using the above systems.

Components:
TestDesk is a results management tool, a user interface to display the results from the LAGT to the testers to enable them to verify errors from the automated test system. TestDesk Comes with two components — Client, Server

RGT — Results Generator Tool. Composed of the client (living on vendors VMs) and server.

LAGT Framework — Localization GUI Testing. Composed of Multiple Components — to test various aspects of the user interfaces.