Position: Customer Success Manager (Polish Speaking)
Company: Netpeak Group
Category: Support
Experience required: no_exp
Published: 2023-08-01T00:00:00+03:00

**Ringostat** is currently in search of a **Customer Success Manager (POLISH SPEAKING)** who will assist our clients in using the service effectively.
Over the past 1.5 years, we have consistently received the "High Performer" award on the reputable G2 review platform, placing us among the top 15 services worldwide in our category. We are the exclusive official technological partner of Google Analytics among similar services in Eastern Europe.
Our mission is to elevate our clients' businesses to the highest level possible in every way. 

**Your Skills:
**1. Proficiency in Polish at the B2 level.
2. Strong communication and interpersonal skills.
3. Quick learning ability.
4. Tactfulness and effective listening skills.
5. Good sense of humor.
6. If you have more skills – fantastic! It will make things even easier.

**Additional Qualifications:
**1. English proficiency at the B2 level.

**The team is looking for you to:
**1. Educate clients on proper and full utilization of the service.
2. Assist in implementing additional Ringostat tools to address client issues.
3. Communicate with clients and understand their needs.
4. Proactively address client issues and provide prompt solutions.
5. Aid in resolving contentious situations and handle possible negative experiences clients may have with the service.

**What We Offer:
**1. Compensation – base salary plus monthly bonus (starting from 25,900 UAH). This means you influence your income while having a fixed base.
2. Flexible work schedule, starting between 8:00 and 10:00 AM and ending between 5:00 and 7:00 PM.
3. The option to work remotely or in offices across various cities.
4. Individual and group work with a corporate psychologist.
5. Paid leave (24 days) and 5 sick days per year.
6. Access to a powerful corporate AI bot.
7. Learning and development opportunities, including mentorship throughout the probationary period.
8. Internal corporate discounts, including English courses.
9. Fast decision-making and idea testing – no unnecessary bureaucracy or micromanagement. A company where your voice is heard and your ideas are welcomed.
10. Industry events and chats for sharing experiences within the group of companies.
11. Corporate events and entertainment, even in challenging times, to uplift employee spirits.
12. We're not claiming it will always be easy, but you will find satisfaction and gain valuable experience working with us.