Position: Experience Designer
Company: ITernal Group
Category: Design
Experience required: 5y
English level: upper
Published: 2022-02-01T00:00:00+02:00

**Requirements:**
— 5+ years of professional design experience;
— Highly developed design skills demonstrated in your portfolio of recent work;
— Confident presentation and storytelling abilities;
— Experience collaborating in multifunctional teams as the service design lead;
— Proficiency with contemporary design and prototyping tools and methods;
— You will embody our core company values in your approach and interaction with all around you. We value boldness, empathy, lean thinking, positive social impact, and collaboration;
— Business level ability in English.

**Desirable:**
— Experience in the healthcare industry;
— Experience working in a variety of organizations (start-up, corporate, agency/consultancy);
— Academic, professional, or life experience from outside the design field that enriches your perspective as a designer.

**Responsibilities:**
— Lead analysis of existing solutions and opportunity spaces and drive user understanding among different parties through workshop activities;
— Define digital product and convergent experience concepts in collaboration with the service designers, product managers, and engineering teams;
— Execute the detailed design of experiences across devices and touch-points;
— Understand goals, business requirements and constraints, market opportunities and user needs to help define opportunity areas and experience requirements;
— Map existing and to-be experiences, across both front and back office and actors involved, through journey maps, blueprints, and ecosystem maps;
— Create digital and offline experience concepts together with the team that elegantly solve problems for users and providers of healthcare;
Design wireframes, screens, prototypes to illustrate product behavior along defined used cases;
— Create beautiful final designs ready for the engineering team to build;
— With the product owner, document product requirements;
— Assess and validate the output of the engineering team to ensure the delivered experience is as per the design;
— Run usability sessions with users to validate concepts and identify areas for improvement;
— Support the definition of new product/service value proposition and implementation roadmaps.

**We offer:**
— Possibility to influence the development of the project;
— Friendly professional staff and warm atmosphere;
— Help with development via mentoring and coaching;
— The environment where you can implement your ideas;
— Plans for growth and the performance review (every 6 months);
— Flexible schedule and opportunities to work remotely (8 hours workday);
— Paid vacation and sick leaves;
— Medical insurance, gym, yoga classes;
— Participation in educational activities and thematic conferences;
— Team parties and corporate events.