Position: Integration support specialist
Company: LoopMe
Category: Support
Experience required: 1y
English level: intermediate
Published: 2020-09-01T00:00:00+03:00

Key skills & experience:
• 1+ years of experience in support or equivalent
• Tech thinking and base knowledge of debugging process
• Patience and attention to details
• Self-motivated and fast learning as tools and environments multiple and changing
• Must exhibit a high degree of ownership and accountability

About You:
• Good sense of humor
• Want to be part of a high growth startup company with global ambitions
• Proactive attitude towards improving processes and finding new solutions to challenging business problems
• Strong self-motivation, reliable and flexible team-player
• High attention to detail, ability to remain focused under pressure

Key responsibilities:
• Help LoopMe account and advertising managers with technical issues and questions
• Investigate issues with advertising campaigns
• Know all the ways of LoopMe publishers integrations (WEB, in-app SDK, Real-Time Bidding RTB) and most common issues that may appear
• Guide a publisher through the integration process
• Manage LoopMe wiki pages and create instructions for new features
• Feedback on manual docs used or missing to improve the future integrations
• Cooperation with multinational support team (Ukraine — UK — the US)

Benefits:
• Competitive compensation package
• Hundreds of millions of people see your work and use our products worldwide
• Unique working environment where you communicate and work directly with the client
• Career and professional growth
• Possibility to work in a big and successful company
• Long-term employment with 20 working days paid vacation and other social benefits
• State of the art, cool, centrally located office with a warm atmosphere, which creates really good working conditions