Position: Customer Support Representative
Company: Restream
Category: Support
Experience required: 2y
English level: fluent
Published: 2021-03-01T00:00:00+02:00

Restream.io is a start up that is working in the field of LIVE streaming. Restream allows users to stream their LIVE streams to multiple destinations at the same time. Some of our customers: the Italian government, top DJs, gamers, TV presenters, etc.

We are growing exponentially and currently looking for a Support Specialist to start working with us. This is an entry-level job, however, responsibilities will grow, depending on the skill set of the candidate. There are many areas where we still need bright people to do the work!

Responsibilities:
Answer customers via chat
Follow up with customers to upscale our plans
Execute on projects to improve the efficiency of our day-to-day operations
Create and run initiatives to improve customer satisfaction
Share the knowledge with customers to improve overall awareness of the LIVE stream 

Requirements:
Past experience in Customer Service
Experience dealing with big volumes
Experience growing in the role
Interest in the industry
Experience in LIVE streaming is preferred but not required
Fluency in English is required, fluency in Spanish, Russian or German is not necessary but welcomed