Position: Junior IT specialist
Company: Business Resources
Category: Support
Experience required: 1y
English level: upper
Published: 2020-10-01T00:00:00+03:00

Company: International trade company 

Requirements:
•	University Degree in Computer Science or equivalent
•	1+ years of support and/or business analysis experience with ERP solutions
•	Basic understanding of ERP/MRP/CRM/WMS application design
•	Database and SQL knowledge (will be a plus)
•	English - upper intermediate 
•	Result orientation
•	Ability to work under pressure
•	Strong team player

Main responsibilities:
•	Active participation in different projects of the company and in the launch of a new direction (E-commerce)
•	Handling, classification and resolving of various Information Systems related incidents and problems, such as configuration issues, system malfunctions, installation problems, documentation issues, etc. and user requests of various nature
•	Follow-up of customers' requests
•	Claims handling
•	Maintenance of documentation
•	Close cooperation with the IT department

Company offers:
•	Official employment according to Ukrainian legislation 
•	Competitive market salary
•	Career opportunities within an international company