Position: Account Manager
Company: Powerсode
Category: Other
Experience required: 3y
English level: fluent
Published: 2023-06-01T00:00:00+03:00

**Powercode** is looking for an experienced **Account Manager** who will join our team!

The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

**Key qualifications of the candidate:**
- Proven experience as an Account Manager or similar role in IT or tech-related industry
- Strong communication, interpersonal, and problem-solving skills
- Accuracy and system approach to working with documents and finance
- Ability to work in a fast-paced environment and manage issues of several clients simultaneously
- Knowledge of IT outsourcing/ outstaffing services and processes
- Upper-Intermediate English is a must

**Responsibilities:**
- Manage and control ongoing engagements with clients
- Act as the main point of contact on a day-to-day basis for any client matters  (contracts, deliverables, reporting, invoices etc.)
- Serve as the primary point of contact for clients and manage all aspects of the client relationships
- Identify new business opportunities with existing clients and develop strategies to drive revenue growth
- Collaborate with the technical team to ensure service delivery meets or exceeds client expectations
- Ensure customer satisfaction and resolve any issues in a timely manner

**We are offering:**
- Schedule: Monday-Friday, approx. 9:00 to 18:00, business hours may adjust to clients` time zones
- Remote work
- Lack of bureaucracy, openness to improvements and any discussions
- Great team, work-life balance