Position: Customer Support Manager
Company: M2E
Category: Support
Experience required: 1y
English level: intermediate
Published: 2020-10-01T00:00:00+03:00

Responsibilities:
technical support via the ticketing system
prioritizing user requests
analyzing and testing the operation of the application
providing individual solutions for customers based on their business needs

Requirements:
spoken and written English — Intermediate or higher
analytical skills: to evaluate the information and decompose high-level information into details
a challenging and inquiring mind
attention to details and tenacity
quick logical thinking

It might be an advantage if you have:
experience as a technical support (or similar — QA, technical writer)
experience in eCommerce (Magento/eBay/Amazon) area

What we offer:
work in the product IT company
friendly atmosphere
employee benefits
constant development
no bureaucracy
modern and comfortable office with a cabinet system