Position: MS Dynamics 365 Support Tech Lead
Company: Intersog
Category: .NET
Experience required: 5y
English level: upper
Published: 2021-07-01T00:00:00+03:00

As Dynamics 365 Support Tech Lead, you will primarily work with the Product Owner in an Agile team and keep track of the support tickets to help coordinate the work. The role involves working hands-on with MS Dynamics 365 to implement changes, advising on the best ways to
release changes to different environments, and maintaining the quality of Dynamics solutions and C# plugins. You will also be responsible for monitoring the Product Roadmap for Microsoft Dynamics 365 to prepare the team for upcoming changes.

**Requirements:**
- At least 5 years of experience with Microsoft Dynamics 365;
- Experience as a Tech Lead;
- Extensive knowledge of Microsoft Dynamics 365;
- Excellent written and verbal communication skills;
- Experience in creating C# plugins;
- Experience in creating and deploying Microsoft Dynamics 365 Solutions;
- Experience with Jira Service Management and other Atlassian products;
- Good knowledge of JavaScript, TypeScript and C#;
- Good knowledge of git;
- Experience with PowerApps Component Framework and similar front-end solutions for MSD;
- Experience with XrmToolBox;
- Experience with FakeXrmEasy;
- Experience in automating Microsoft Dynamics 365 solution releases;
- Upper-intermediate level of English.

**Responsibilities:**
- Develop solutions and C# plugins for Dynamics 365;
- Develop front-end changes in JavaScript using PowerApps Component Framework and alike;
- Monitor the Product Roadmap for Microsoft Dynamics 365;
- Monitor and advise on licensing changes by Microsoft for MS PowerApps;
- Monitor the health status of Microsoft Dynamics 365 environments;
- Advise Product Owner on the best approach to release technical changes;
- Work with the lead support person to provide progress reports;
- Coordinate the work of other MS Dynamics 365 developers;
- Provide on-call support on Saturdays within the Singapore timezone;
- Keep track of the changes to different MSD environments;
- Prepare change logs and release documents per environment;
- Attend support meetings with different offices to provide technical background on the work performed by the team.

**We offer:**
- Competitive compensation based on your skills, experience, and customer satisfaction;
- Opportunity to work on challenging and exciting international projects;
- Flexible working hours and the possibility to work remotely when needed;
- Regular performance evaluation twice a year;
- Long-term contract with 20-25 paid time off working days (for vacation, sick and personal leave);
- Corporate English courses from A1 to C1 level and monthly English speaking clubs;
- Compensation of professional conference attendance according to the corporate policy;
- Compensation of medical insurance/gym according to the corporate policy;
- Casual, friendly and family work environment, flat organizational structure;
- Regular knowledge sharing meetups and various corporate events (such as the company’s Birthday celebration and summer family party);
- Newborn and wedding bonuses;
- Gameroom with a lounge zone, PlayStation and sports equipment;
- Travel and visa assistance for employees;
- Coffee, cookies, nuts and dried fruits for a productive day;
- Friday brunches with fresh bakery;
- Yoga lessons;
- Secure bike storage (Odessa).