Position: Technical Support Specialist
Company: Gamingtec.com
Category: Support
Experience required: 1y
English level: upper
Published: 2020-12-01T00:00:00+02:00

Experience:
— Can-do attitude;
— Good knowledge of English language: written and spoken;
— Research and analytical skills;
— Basic knowledge of the HTML/CSS;
— Network (TCP/IP, VPN, DNS) understanding;
— Experience in using CMS;
— Strong grasp on technology;
— Flexibility on working hours and days.

We offer:
— Long-term employment with 20 working-days paid annual leave;
— Medical insurance;
— Support from colleagues and automatization of time-consuming processes;
— Compensation for courses, conferences, workshops, etc.;
— Summer corporate retreat and regular team-buildings;
— Sport activities;
— Free corporate English lessons;

* and if you’re also a cat lover, it’s 100% match.

Requirements:
- Monitor email queues and provide support and respond to inquiries in a professional and timely manner;
- Assess and assist the various requests related to technical and operational problems and tasks and provide solutions;
- Provide support and service to our international B2B customers;
- Coordinate with internal and/or remote departments to improve operations efficiency.

(Full training will be provided)