Position: IT Account Manager
Company: SvitSoftware
Category: Support
Experience required: 2y
English level: upper
Published: 2022-06-01T00:00:00+03:00

**SvitSoftware** specialized in outsourced software development and staff augmentation. We believe in technology and provide businesses with the most relevant optimization models for growth. We use advanced solutions to help companies solve problems, increase business processes' efficiency, and scale up fast.
 
In SvitSoftware we focus not only on working aspects. Our main mission is to create a good atmosphere for our employees and improve their work-life balance. 
We are seeking a highly motivated **Account Manager** to work with our existing and potential clients. Responsibilities include meeting with clients to understand goals and objectives, evaluating and follow-up.
 
 
**Requirements:**
At least 2 years of account management experience
Previous experience IT sphere
Experience in pre-sales environments
Good presentation, writing, and communication skills
Satisfactory problem-solving skills to help resolve customer complaints or needs
Excellent interpersonal skills and the ability to establish professional working relationships with varying levels of both business and technical personnel
Ability to quickly identify and absorb customer business processes and functions in an effort to identify applicable areas for improvement through the use of technology
At least a upper-intermediate level of written and spoken English
Time management and multitasking skills in order to handle multiple tasks and clients at once

**As an IT Account Manager you are going to:**
Communicating with clients to ensure that all of their needs are understood and addressed
Establish long term relationships with key stakeholders in the business and within our external customers
Collaborating with various internal departments to ensure that they fulfill all customer requests
Maintain a portfolio of current and future activities (project & changes) including their current status enabling correct planning and reporting
Ensure the delivery of solutions to time, quality and cost targets by engaging with the local and Global IT teams and managing the end to end process of delivery
Ensure that all functional requirements are met by solutions and that the business benefits expected are measured and delivered
Ensure our stakeholders are kept informed of technological changes