Position: Customer Tech Support
Company: Wow 24-7
Category: Support
Experience required: 1y
English level: fluent
Published: 2021-05-01T00:00:00+03:00

**We offer:**
◀ Settled schedule Mon-Fri 10.00-19.00;
◀ The opportunity to work remotely;
◀ Comfortable and quiet workplace;
◀ Competitive salary, fixed in US dollars;
◀ International client cooperation;
◀ Friendly staff and corporate events;
◀ Fruit days in the office;
◀ Stable environment and career development opportunity;
◀ Social package, paid (18 working days) vacation and sick days. 

**Responsibilities:**
🔶 Supporting Customers with product specific issues over the zoom/email/ticketing system.
🔶 Preparation, planning, and consulting with the Customers in regard to the deployment of the product.
🔶 Installation of the product in cooperation with the Customers.
🔶 Customer training in regard to the proper deployment/configuration, and usage of the product.
🔶 Preventive maintenance of the product to ensure optimal functionality, and efficiency.

**Requirements:**
⭕️ English level C1-C2 (both spoken and written)
⭕️ Experience with Windows Server environments (AD, DNS, DHCP, GPO, SQL, RDS, Exchange, IIS, Hyper-V).
⭕️ Experience with PHP/MySQL deployment.
⭕️ Experience with VMware vSphere environments, Linux systems.
⭕️ Experience in troubleshooting network issues related to firewalling/routing/proxy solutions.
⭕️ Exceptional verbal communication skills.