Position: Product developer
Company: Plutoview
Category: Product Manager
Experience required: 1y
English level: upper
Published: 2022-03-01T00:00:00+02:00

The tasks of a UX researcher include: defining goals, setting scope, making a plan, choosing the right research methods, recruiting users, communicating with them, writing research scripts, conducting the research itself (interviews, usability testing, card sorting, and so on), organizing and analyzing the results.

In this role, you will:

1. Design and conduct discovery research to help define and inform the development and growth Plutoview and enhance foundational customer understanding.
2. Conduct qualitative and quantitative user research that deepens our understanding of Plutoview customer focused on uncovering motivations, needs, and notable behavioral and psychographic shifts by country or geography.
3. Collect and analyze user behavior through in-depth interviews, contextual inquiry, card sorting, surveys, and other relevant research methodologies
Evaluate product design (in the market and new concepts) in order to better serve customers through a strong focus on user experience, as well as identifying growth opportunities.
4. Effectively communicate research insights and findings to internal teams, leading with data-driven analysis and business-relevant synthesis, via research reports and presentations.
5. Collaborate with teammates in Design, Growth, Marketing and Engineering to build in research at appropriate times through the product development or go-to-market cycle.
6. Advocate customer needs through storytelling, including writing, visual, and verbal communication that helps other teams build empathy for our customers.

Requirements:
1. You are a self-starter with the ability to act autonomously and excited about working in a fast-paced, dynamic startup environment.
2. Experience as a UX research specialist or similar role for at least 1-2 years.
3. Comfort launching and iterating quickly and using data.
4. In-depth understanding of UI design.
5. Expertise with a wide range of qualitative research methodologies such as one-on-one interviews, ethnographic field research, usability testing (lab and remote), heuristic evaluations, card sorting.
6. Critical-thinking and problem-solving skills.
7. Team player.
8. Good time-management skills.
9. Great interpersonal and communication skills.
10. Good English verbal and written communication.
11. Experience working in international and multicultural settings.
12. Ability to travel on a semi-regular basis to garner facetime with a distributed team.