Position: Project Manager, Operations Manager
Company: AddaxCRM
Category: Project Manager
Experience required: 1y
English level: intermediate
Published: 2021-04-01T00:00:00+03:00

We are looking for a **Project/Operations** Manager to join our team and solve project management problem from scratch. We are working on fast-growing, challenging projects, so everything must be controlled, prioritized, tested and planned in time. 

**Required Skills:** 
1. Good knowledge of English.
2. Good knowledge of PM processes and approaches.
3. General understanding of SDLC and B2B.
4. Ability to analyze, and interpret complex documents, software specifications, diagrams and etc.
5. Knowledge of Quality Assurance processes. (Manual/Function QA)
6. High availability. Ability to respond effectively to sensitive customer inquiries or complaints. Good communication skills required.
7. To be ready to learn and adapt (New technologies, new software, new teammates).

**Desirable Skills (Non-required Skills):**
1.UI/UX knowledge (Experience with Figma, Adobe XD, Balsamiq).
2. Basic technical background or basic understanding of technical processes (CI/CD, Version Control, etc).
3. Some experience of working with CRM/ERP (Salesforce, Zoho, Dynamics, Navision, NetSuite). 

**Responsibilities:**
1. Managing projects in all phases. (Any new PM approaches, processes are welcome. We are open to changes.)
2. Communicating with clients and customers. Developing and delivering reports, proposals, requirements gathering questions, documentation, etc.
3. Estimating and prioritizing projects within the constraints of scope (Budget, deadlines, resources, team availability)
4. Closely working with team members (Managing risks, blocks, conflicts, etc).
5. Managing daily projects updates and tasks re-prioritization within the current team availability (Urgent tasks, Bugs, Updates)
6. Summarize, analyze and organize team progress in an internal report on a scheduled basis.