Position: Content manager
Company: Viseven
Category: Support
Experience required: 1y
English level: intermediate
Published: 2021-11-01T00:00:00+02:00

Responsibilities:
The content deployment upon request to customer's CRM / CLM system.
The content metadata setup according to the checklist in the customer’s  CRM / CLM system.
The content distribution for target audience, verification of the content availability
The content lifecycle management
Processing of incoming request (Mail, Jira) regarding content deployment and content related issue
Resolve Issues with content availability and functioning in collaboration with Development Teams
Handling of Emails Broadcasting on demand
Customer feedback and requirements processing
eWizard product support in regards to integrations and publishing services
Management of content deployment documentation in Confluence and SharePoint

Required Skills & Knowledge:
2+ years of deployment or content management experience
Ability to maintain up-to-date documentation
Excellent organizational and communication skills
Understanding of CRM/CLM systems purpose and basics
Digital tech: asset or content platform experience, with at least 2 years' experience using an asset management system.
Content: experience/appreciation of the content development and deployment
Adobe Experience Manager background a plus
Tridion web content management system experience a plus
Basic understanding and ability to work with html and css
General understanding of how front-end technology works
Relentlessly resourceful, always thinking outside the box to solve complex problems.