Position: Customer Support (mobile app)
Company: Reface
Category: Support
Experience required: 1y
English level: fluent
Published: 2022-01-01T00:00:00+02:00

**What will you do:**
•  Communicate with users via live chat, App Store, Google Play, or e-mail in order to create a trustworthy and friendly atmosphere for the clients
• Make sure clients get the best experience using our brand 24/7
• Quick, polite, and accurate answering-back to customer requests and inquiries
• Close cooperation with the product team, suggesting special service improvements for users, based on feedback from clients
• NO cold calling involved whatsoever!

**You have:**
•  1-2 years of experience in a Customer support role or similar ones
• Strong spoken and written English
• Self-motivation, reliability, and ability to work independently
• Focus on customer needs and good customer service skills
• High communicative abilities and patience

❗We’re not asking you to be a 100% empath or to love everybody. Just don’t be evil, rude, or selfish. And try to communicate with the team like a human being

It’s important to us that the team feels comfortable around you!

**Hiring process:**
✅ Intro call with a Recruiter - ✅ Technical Interview - ✅ Test task - ✅ Offer

**Who We Are:**
Website: more about us and vacancies
Instagram: follow Refacians
YouTube: Reface Mobile

**Don’t hesitate. Get in touch!**