Position: Customer Retention Manager\Email Marketing Manager (Warsaw)
Company: CleverLand
Category: Marketing
Experience required: 5y
English level: upper
Published: 2022-09-01T00:00:00+03:00

Requirements:
Familiarity and experience (3+ years) working with various marketing automation tools such as Sendgrid, and Iterable;
Background in email marketing, marketing automation, demand generation or client retention;
Desire to run tests and perfect emails to the last bit before implementation;
Always-put-the-customer-first mentality;
Upper-Intermediate English;

Responsibilities:
Work towards improving customer retention rate and growing revenue through various product usage scaling initiatives;
Work closely with creative teams on developing engaging, on-brand, and revenue-driving content for email, in-app, and push channels;
Lead execution of marketing campaigns and automation from idea to deployment;
Lead A/B testing strategies to improve email engagement and conversion;
Overlook campaigns’ performance and optimize them through a data-driven approach;
Track customer issues through the Customer Support team, highlight and resolve problems that may result in inactivity;
Assist internal teams with marketing automation initiatives.

Team: 7 members (Project Managers, UX Researcher, Customer Retention Managers, Data Analysts)

Employment form: permanent

Benefits:
Choice of the tools you need to do your best;
Gym membership and travel compensation;
Half-day off on your birthday;
Flexibility regarding your work setting;
Additional vacation days depending on your tenure;
Half a day/month dedicated to learning with all the material you need;
Premium Surfshark accounts for you, your family, and your friends.

Interview stages:
Technical interview (1 hour)
HR interview (1 hour)
Try out day (task preparation and presentation)