Position: Documentation Engineer
Company: Intellias
Category: Marketing
Experience required: 1y
English level: upper
Published: 2021-08-01T00:00:00+03:00

Your daily duties will include collaboration with subject matter experts who lead corporate cross-functional changes, finding solutions to challenges around information design and architecture, and designing easy-to-navigate layouts for various documentation deliverables.

Responsibilities:
- Estimate, develop and review quality documentation deliverables that include policies, standards, help systems, release notes, newsletters, articles, surveys, announcements, and more
- Develop video tutorials to speed up the software learning curve
- Work closely with SMEs to ensure the content top accuracy and quality
- Design graphics and diagrams to simplify complicated concepts
- Deliver clear localization-friendly UI text
- Contribute to polishing the in-house documentation standards, practices, and procedures

Requirements:
- C1 level of English
- Analytical thinking and content architecture skills
- Strong drafting, copy editing and proofreading skills
- 3-year experience in documentation development proven with your writing portfolio
- Hands-on experience in the industry-standard authoring tools (Confluence, Office 365), diagramming and screen capturing tools to deliver content across mobile, web, desktop, and print
- Solid knowledge of the key technical publication style manuals
- Perfect interviewing, time management and multitasking skills
- Fast learner capable of acquiring new expertise
- Good understanding of IT company business processes, SDLC, and DDLC will be a plus