Position: Technical Writer
Company: P2H
Category: Technical Writing
Experience required: 2y
English level: upper
Published: 2023-01-01T00:00:00+02:00

P2H invites an experienced Technical Writer to join our team and work on a large account in the E-Government niche.

As a technical writer, you will bridge the gap between the Support and Development Teams by formalizing and documenting the Support team tasks and describing system features.

**Project, technologies, and team details**

For the past four years, we have been developing an ecosystem of E-government products for a foreign client. Each of the platforms is in fact an electronic cabinet with a set of electronic services that allow both citizens and ex-pats to communicate effectively with the state. Thousands of people use these products every minute and the number of users is only growing.

We form full-fledged scrum teams for each individual product, consisting of BE, FE, QA, AQA, BA, SA, DevOps. There are 5-9 people on each team. At the moment, we have 15 scrum teams working on e-services based on web platforms. DevOps supports several teams simultaneously.

**We are looking for someone who**

— Has at least 2 years of experience in technical writing and editing of software documentation
— Understanding the principles of REST API and client-server architecture
— Understanding of API documentation tools (like swagger)
— Experience in visual modeling
— Basic ability to read code
— Has practical experience working with Jira, Confluence, etc.
— Technical writing English – C1 or higher; spoken English B1-B2
— Expertise in writing use cases
— Experience proofreading documentation

**Responsibilities:**

— Write and edit technical documents including product manuals,
specifications, guides.
— Write and edit procedural documentation such as user guides and manuals.
— Determine the type of publication that will best serve the project requirements.
— Meet with engineers, programmers, and project managers to learn about specific
products or processes.
— Assess the audience needs for whom the technical and procedural documentation is intended; adjust tone and technical terms used to meet those needs and to ensure understanding.
— Create or work with diagrams, charts, and other visual aids to assist readers in understanding a product or process.

**Our benefits**

— Remote work and flexible working hours
— Plenty of opportunities to make your own decisions and hone T-shaped skills since our company has a flat organizational structure
— 24 days for rest, 10 days for health and well-being
— Unlimited recovery from Covid
— Сoworking space – compensated partially. Unlimited coworking in Lviv and Vinnytsia, where P2H coworking spaces are located. We are also starting to open offices in Katowice and Lisbon.
— Learning and development budget
— Sports club membership – compensated partially
— Regular review of income according to the progress of the individual plan
— We are not fans of overtime and encourage our teams to plan time for work and rest. But shit happens sometimes during non-working hours. Then we pay overtime x1.5-x2
— Free online English lessons
— Full accounting and legal support for private entrepreneurs

**Recruiting process**

Online interview with a recruiter — 20-30 minutes.
Interview with Lead Technical Writer and Project Manager — up to 1 hour.