Position: CRM/BackOffice Administrator
Company: IT Web Studio
Category: Other
Experience required: 2y
English level: intermediate
Published: 2023-03-01T00:00:00+02:00

We are looking for a skilled BackOffice Administrator to join our team. On this position you will be responsible for managing and maintaining the company's customer relationship management (CRM) system. You will also be responsible for ensuring that the system is optimized to meet the needs of the organization.

Responsibilities:

- Manage and maintain the CRM system, including data input, data management, and system configuration.
- Ensure that the CRM system is optimized to meet the needs of the organization, and that it is being used to its fullest potential.
- Train employees on the use of the CRM system and provide ongoing support.
- Work with other departments to ensure that the CRM system is integrated with other systems and processes.
- Monitor data quality and accuracy within the CRM system, and develop processes to improve data quality.
- Analyze data within the CRM system to identify trends and opportunities for improvement.
- Generate reports and dashboards to support business decisions.
- Ensure compliance with data protection and privacy regulations.

Requirements:
- Bachelor's degree in Business Administration, Computer Science, or a related field.
- 2+ years of experience working with CRM systems, preferably Casino BackOffice
- Knowledge of database management and data analysis.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.

If you are a motivated self-starter with a passion for CRM systems and data management, we encourage you to apply for this exciting opportunity to join our team as a CRM Administrator.