Position: Senior/Lead Business Analyst (Salesforce Commerce Cloud B2B)
Company: EPAM
Category: Business Analyst
Experience required: 5y
English level: upper
Published: 2023-05-01T00:00:00+03:00

**KEY POSITION REQUIREMENT:** at least 5 years of experience working as a Business analyst/ Business Analyst team lead and practical knowledge of **Salesforce Commerce Cloud B2B**
**MAP REQUIREMENT TO PLATFORM CAPABILITIES:** Analyze customer requirements and map them to the capabilities of Salesforce Commerce Cloud and other relevant platforms. Identify any gaps and propose appropriate solutions to address them
**SYSTEM ANALYSIS AND DESIGN:** Analyze the Salesforce Commerce Cloud system and its integration with other systems. Identify areas for improvement, propose enhancements, and design system configurations that align with business objectives
**BUSINESS ANALYSIS APPROACH DEFINITION:** Chooses the relevant approach for larger projects when several workstreams need to be coordinated. Adapts approach when strategy, funding, risk, or organizational direction changes significantly
**STAKEHOLDER MANAGEMENT:** Develops stakeholder engagement approach, keeping stakeholders responsive and proactive in working toward deliverable goals and objectives
**BUSINESS ANALYSIS ACTIVITIES PLAN:** Can advise and build the right BA team for dedicated activities. Selects a business analysis approach considering the project methodology/lifecycle/project type. Able to introduce BA techniques and templates to be used on the project
**BUSINESS ANALYSIS QUALITY MANAGEMENT:** Establishes metrics and measurements to track, assess and report on the BA's quality of work
**RISK MANAGEMENT:** Accurately assesses project/business risks. Can work with risk management strategies and choose the most suitable
**BUILDING AND MANAGING STAKEHOLDER RELATIONSHIPS:** Keeps stakeholders engaged, responsive, and proactive in working toward deliverable goals and objectives
**REQUIREMENTS AND CHANGE MANAGEMENT:** Assesses the impact of changes to the project plan, business, and other initiatives. Analyses and communicates the impact of project changes to the stakeholders. Requirements management techniques: Decision analysis
**BA ARTIFACTS DOCUMENTATION:** Cooperates with PM/DM to make sure requirements attributes support the project management process
**REQUIREMENTS APPROVAL AND PRIORITIZATION:** Understands, advises, and aligns requirements prioritization at all levels (features, epics, user stories) 
**IDENTIFICATION OF BUSINESS OPPORTUNITIES:** Able to spot opportunities beyond the underlying business needs and issues. Understands how to present the potential opportunity to the customer
**SOLUTION DEFINITION:** Able to build and purpose solution that align with customer requirements and Salesforce Commerce Cloud platform capabilities. Design scalable and efficient solutions that optimize business processes and drive overall system performance. Manages solution definition. Performs solution feasibility assessment
**SOLUTION ASSESSMENT:** Validates that the solution meets the business need. Works with stakeholders to define benefits and measures of success of the proposed solution. Effectively communicates how the proposed solution will achieve business objectives. Agrees on project success criteria with stakeholders.
**LEADERSHIP:** Able to lead by own example, motivate, inspire, and convince others. Possesses Emotional Intelligence. Able to give actionable and valuable feedback. Effective at conflict resolution. Identifies own leadership style