Position: Partner support agent
Company: Glovo
Category: Support
Experience required: no_exp
English level: intermediate
Published: 2020-06-01T00:00:00+03:00

**What will be the tasks:**
- Assist partners with any questions via emails and calls
- Create/update agreements
- Create/ update work completion and acceptance certificates
- Coordinate change of PE
- Assist with the calculation of payments
- Update partners on the current processes and flows we have in a company
- Assist with software partners work with

**You have:**
- 3-6 months of customer support experience
- Fluency in Ukrainian and Russian (spoken and written)
- English level - Intermediate-B1
- Keyboard speed: 180 for Cyrillic and 150 Latin
- Ability to use computers efficiently and surf through internet applications rapidly
- Understanding of financial documents exists in Ukraine
- Great verbal & written communication skills.
- Attitude to learn and being part a fast-growing project within the on-
- Flexibility & adaptability towards the working conditions & hours.
 

**What we suggest you:**
- fully official labour relations
- KPI-based bonuses
- great team of makers
- flexible working environment

**Have you recognised yourself in this profile? Join us, together we will be better and stronger!**