Position: Delivery Manager
Company: Move UP
Category: Product Manager
Experience required: 5y
English level: upper
Published: 2021-07-01T00:00:00+03:00

We are looking for a Delivery Manager for a product company to create a service that aims to assist payment providers in avoiding working with websites conducting illegal, non-regulative, or fraud activities and reducing costs, penalties, and reputation damages associated with it.

Requirements: 
2 years as a team leader/manager leading operational teams in a Global company;
4 years of hands-on Customer support/Product operations or similar experience;
Track record of working with Technology products, strong ability to understand technology;
Strong organizational skills and attention to detail;
Problem-solving skills and agility;
Strong communication and interpersonal skill's;
English - Upper Intermediate;
Microsoft Excel Mastery;
Risk/Payments/Fraud experience – a big plus. 

Responsibility: 
Recruit, train and lead a team of Delivery Operations Analysts & Delivery operators
Own various responsibilities and multiple tasks, keeping deadlines and hitting quality and efficiency metrics;
Develop dashboards and reports that drive visibility and focus into KPIs;
Managing and supervising product delivery deadlines for all company clients and ensuring consistent quality of service;
Perform risk assessment and manual validation of online merchants using web intelligence tools;
Gain expertise with risk and compliance concepts in the eCommerce and payments space;
Work with department managers and multiple interfaces globally (mainly in Israel) to provide data insights and methodologies;
Build the company's Kyiv site cultural environment and maintain a strong relationship with the company HQ.

We offer: 
Flexible working hours;
Competitive compensation package; 
Regular performance reviews; 
Paid vacation.