Position: Community manager
Company: FMFW.io
Category: Support
Experience required: 1y
English level: upper
Published: 2021-11-01T00:00:00+02:00

Responsibilities:
- Provide engaging text, image, and video content for all social media and professional accounts
- Respond to customers in a timely manner
- Monitor, track, and report on feedback and online reviews
- Organize and manage events to boost brand awareness
- Coordinate with Marketing, PR, and Communications teams 
- Build relationships with customers, industry professionals, and journalists
- Stay up-to-date with digital technology trends

Requirements:
- Proven work experience as a community manager or similar role (customer support agent)
- Experience planning and leading community initiatives
- Ability to identify and track relevant community KPIs
- Excellent verbal communication skills
- Excellent writing skills
- Excellent interpersonal and presentations skills
- Hands on experience with social media management
- Attention to detail, critical-thinker, and problem-solver

Nice To Have:
- Working in a blockchain, cryptocurrency, or digital assets environment
- A plus if interested/playing online games (f.e. Dota 2, LoL, etc) 
- Has worked with Telegram, Discord, other community channels
- Russian and English language at least C1 level