Position: Senior Support/Monitoring Engineer
Company: Luxoft
Category: Support
Experience required: 5y
English level: upper
Published: 2021-01-01T00:00:00+02:00

Responsibilities
- Lead root cause analysis and suggest resolutions to remediate cloud/infrastructure problems
- Build and maintain dashboards critical to the application and infrastructure stack
- Monitoring dashboards, analyzing problems, troubleshooting escalated incidents, documenting, coordinating, implementing solutions
- Ability to respond to alerts to triage and resolve issues quickly using documented procedures and policies
Skills
Must have

- 5+ years of solid experience as a support/monitoring engineer
- Strong knowledge on cloud environment and preferably AWS(Amazon Web Services)
- Strong understanding on different analytics platforms like Prometheus, Cloud Watch, Splunk, Sumologic, Logstash
- Knowledge of alert escalation procedures with tools like Pager Duty, Opsgenie
- Strong communication and inter personal skills
Nice to have

- Experience in scripting languages like Python, Bash preferred