Position: L2 Technical Support Specialist
Company: PayOp
Category: Support
Experience required: 2y
English level: intermediate
Published: 2022-07-01T00:00:00+03:00

Scope of responsibilities:
- Creating and maintaining integration processes with 3d party resources;
- Creating custom pages for 3-d party resources;
- Payment Platform integration;
- Database management;
- Support customers during the “go live” process;
- API и CMS-plugins integration (rare), bottleneck/bugs checking and analyzing;
- Post-release testing;
- Act as a Single-Point-Of-Contact across company departments;
- Root cause analysis;

Technology stack:
- PHP;
- Node JS;
- JS;
- REST API;
- SQL;
- Python;
- Bash;
- PowerShell;
- JSON;
- GIt (or any other version control system);
- Google Cloud;
- WordPress;

Operational stack:
- Atlassian Jira;
- Atlassian Jira Business management;
- Confluence;
- Google Workspace;
- Zendesk;

Soft skills (will be a plus):
- SDLC;
- ITIL/ITSM;
- CI/CD;

WHAT WE OFFER:
- Challenging projects in FinTech and E-Commerce innovative domains;
- Being a part of the launch team of the best-in-class global products;
- Working according to the Agile methodology;
- Internal training in FinTech and E-Commerce domains;
- Regular individual salary reviews;
- Flexible working hours;
- Remote for now, up to you after the victory.