Position: Operational Agent
Company: Pillar - Solid Offshore
Category: Other
Experience required: no_exp
English level: upper
Published: 2020-12-01T00:00:00+02:00

About the company:
Fornova is a global provider of B2B data solutions directly impacting revenue creation in increasingly competitive markets. Hundreds of online travel and retail businesses around the world leverage Fornova solutions to maximize their revenue.
Fornova has revolutionized the way the travel and retail industries conduct the day-to-day business. Scanning billions of exclusive data points from all over the world, Fornova delivers real-time and business-critical market intelligence that helps travel & retail businesses win.

Job Description:
The operational agent will be a part of a global team that processes hotel bookings in various OTAs (Online Travel Agencies).
He / She will process "tickets" by Zendesk (a leading customer support software) and follow procedures to book selected hotel reservations.
The task includes data processing and requires attention to details,
responsibility, accuracy, and also a fresh way of re-thinking procedures.

Job Requirements:
• Reliable and honest
• Team player
• Likes challenges
• "A hacker" state of mind to figure out new booking patterns
• English speaker

What you can expect:
• Company & Team Events;
• Book Club;
• Online Education;
• Football Team, Running Team, Gym subscription;
• English Lessons;
• Life and Health Insurance;
• Paid Vacations;
• Play Area;
• Professional Conferences; Retains incentive programs