Position: Solution Consultant
Company: Team Harbour
Category: Business Analyst
Experience required: 1y
English level: fluent
Published: 2020-11-01T00:00:00+02:00

**Responsibility:**
- Preparation for client consulting and training sessions, develop  solutions using business process management and enterprise application integration technologies
- Perform software installation and configuration, client training and support and system troubleshooting
- Help translate business requirements into technical architectures and designs
- Help define and document functional and technical requirements
- Research and prototyping associated with client consulting and training sessions
- Testing and validation of configuration and development
- Post-Implementation support

**Requirements:**
- 2+ years’ experience with configurable cloud-based software (for example such as Asana, Basecamp, monday.com, Salesforce.com)
- Familiarity with general software development practices
- Experience in Customer Success/Account Management ideally in SaaS companies
- Ability to multi-task – working with several clients in parallel
- Superb verbal and written English communication skills
- Have an interest in technology, marketing, sales business and industry growth
- Have superior data monitoring, analysis, and manipulation skills

**General:**
- Position is remote and can be performed from any city in the Ukraine
- All work performed remotely using Zoom, phone and other collaboration tools
- Approximately 20-40 hours per week; you get to set your own schedule
- Pay basis will be an hourly rate - opportunity to transition into a full-time role

This position may be exactly what you are looking for in order to grow your career and work with technology from one of the world’s fast technology startups. As of 2020, the project serves 100,000 organizations. In July 2019, the company raised $150 million, based on a $1.9 billion valuation. This is a project management tool that enables organizations to manage tasks, projects, and teamwork.