Position: Customer Support with confident English (Vacancy for Ukrainians who are currently in Poland)
Company: Crypto Crew
Category: Support
Experience required: 1y
English level: upper
Published: 2022-11-01T00:00:00+02:00

Today we are the #1 crypto-community in Ukraine, but we are confidently moving to the world arena of leaders. 

That is why we’re currently looking for a Customer Support Manager.

Crypto Crew is the largest and most effective crypto community in Europe. A unique ecosystem that includes networking, analytics, coin & NFT parsing, education, live meetings, recommendations and support. Users use only verified information and choose any of all known directions for their development in the crypto.

Some facts about us: more than 115,000 people in the Telegram channel, official partnerships with Monobank, PrivatBank, Forbes, Fondy, Vector, Binance exchange, Qmall, accuracy of BTC management over the last 10 months — 95% and much more.

Our website:  https://crew-c.com/

**Skills & Experience Required:**
🔹Upper-Intermediate level of written English or higher
🔹Work experience in the field of service or support (from 6 months)
🔹Positive thinking
🔹Sales skills 
🔹Ability to learn quickly
🔹Strong technical and analytical skills;
🔹Ability to provide proactive and innovative solutions;
🔹Ability to understand customer's needs.


**Main Duties & Responsibilities:**
🔸Answer customers’ questions and resolving any issues that they may be facing
🔸Bring your creative thinking, strategies, and ideas to advance CryptoCrew's growth
🔸Extension of subscription period in a private channel (discord and telegram)
🔸Regular communication with customers for the best service


**We offer if you choose us:**
▫️You will be involved in the opening of a new office in Europe (in Warsaw) and will be able to set the tone of voice abroad about CryptoCrew
▫️Schedule - 2\2, 8 working hours
Competitive, performance-based salary with regular reviews
▫️Regular team-building events, conferences, meetups, and fun activities
▫️Ability to work in a successful company
▫️Experienced colleagues who are ready to share knowledge
▫️Loyal management and a friendly team that listens and can turn your ideas into reality
▫️Corporate discounts for training in our community

**If your application is shortlisted, the next steps are as follows: Google meet with the recruiter - Google meet interview with the Head of Customer Support  - you will receive an offer in the mail.**

Now we are waiting for your application — and let’s get to know each other 🙂