Position: Research Specialist (Home-based)
Company: Dev-Pro Talent
Category: HR
Experience required: no_exp
English level: upper
Published: 2020-10-01T00:00:00+03:00

Our client is a US-based company focusing on data processing in the business aviation industry. You  will be responsible for contacting aircraft owners and operators to obtain, verify and enter  information into the customer database. You will obtain information through international outbound  calling, email, and the use of various registries and external sources. You have to speak fluently in German.

**Job functions**     
● Primary responsibility is to obtain and process required data over the phone making sure the  database is up-to-date.   
● Keep on-going communication via emails/calls with the operators and owners.  
● Prepare miscellaneous reports, conformity documents, any and all request teams may have.  
● Other duties and responsibilities as assigned.  

**Work hours**​ Mon-Fri. Hours depends on the country researcher will call to (8 hours a day).   

**Education/Experience**   
● Bachelor or Master Degree is preferred  
● Some customer service experience preferred (cold centres, customer support)  

**Skills/Knowledge/Behaviors**
● Upper Intermediate English and higher  
● Upper Intermediate and higher knowledge in German
● High level customer service skills with outgoing personality  
● Excellent verbal and written communication skills  
● Attention to details - accurate data entry is required  
● Team player  
● Proficient in G-Suite (Gmail, Sheets, Docs) and Microsoft Applications (Excel, Word, PowerPoint and  Outlook).