Position: Solutions Engineer
Company: Talentuch
Category: Other
Experience required: 3y
English level: upper
Published: 2022-09-01T00:00:00+03:00

**Responsibilities:**
Advise on best practices within the functional areas of the relevant workstream/modules/objects;
Advise on the configuration of master data, parameters, and support tables; 
Engage with Other Solution Providers on applications, extensions, and integrations to improve the overall business solution;
Create and maintain architectural documentation such as ERD and SDD;
Validate relevant project documentation including process maps, gap lists, business requirements documents, functional design documents, and solution design documents; 
Assist in the design and review of change requests;
Help coordinate cross-functional requirements gathering and implementation; 
Support super users with testing (process, integration, regression, acceptance);
Assess technologies and features from Salesforce/Microsoft/Sugar/Creatio in collaboration with the Lead developer;
Collecting and analyzing feedback from prospective customers to influence the roadmap;
Partnering with Account Executives to support the sales process;
Conducting client discovery calls with sales representatives;
Meeting with clients to discuss their hardware and software needs; 
Strategizing with the sales team to create customized solutions;
Drafting and delivering presentations on targeted products/demonstrating the features of company products;
Testing the performance of the installed system and fixing bugs; 
Providing post-installation follow-ups. 
**Requirements: **
Professional with a mixture of functional and technical expertise desired;
Expert knowledge of Salesforce/Dynamics/SugarCRM/Creation design and architecture covering Finance, Manufacturing and Supply Chain;
Experience with all stages of CRM Implementations with at least one full life cycle implementation completed;
Experience with Agile methodologies (Scrum, Kanban); 
Knowledge of Jira / Confluence;
Ability to create architecture diagrams based on all stakeholder inputs (Business Partners, Business Analysts, Developers, Executives), and adapt your interactions to each stakeholder’s perspective;
Excellent communication and client-facing skills, Ability to build relationships with potential customers, understand their environment and introduce new concepts to solve problems; 
Excellent English verbal and written communication skills, including the ability to chair meetings or host webinars at all levels of the organization, including C-level. Bilingual is a plus;
7 years of professional experience working in a pre-sales, sales engineering, or related consulting role within enterprise software;
Experience representing technical concepts to an audience of varying technical understanding 
Ability to balance multiple competing priorities; 
Ability to travel (when possible and required);
Ability to create big-picture software solutions; 
Ability to present ideas in a clean, user-friendly way; 
Attention to detail;
Sales experience.