Position: Customer Care Specialist
Company: Techvill Appliance Repair ltd.
Category: Support
Experience required: no_exp
English level: upper
Published: 2023-08-01T00:00:00+03:00

Our company, TechVill, is open to hiring a motivated Customer Care Specialist who will be a part of a call center team and help us to provide the best customer service.
Please take a look: We are a service company that provides appliance repair in Calgary (Canada) and our call center - is an important part of scheduling visits for our technicians to our customers. 

**What do we offer:**
- A variable work schedule including work time by Calgarian timezone.
- Zero bureaucracy.
- Competitive salary,  fixed in USD.
- Opportunity to work in a fully English-speaking environment.
- Exclusive focus on the Canadian service market.

**What you will do:**
- Accept and consult clients by incoming calls.
- Formation of invitations for a technician's visits to the clients, and making correct routes.
- Making outgoing calls to arrange return visits.
- Entering data into CRM.
- Working according to work service standards.
- Maintain effective communication with other departments within the company.

**What do we want:**
- At least an upper-intermediate level of English proficiency.
- Theoretic knowledge of call center workload.
- Experience in taking calls in English.
- Ability to work in the Calgary timezone.
- Experience in Customer Care is a plus.

**We look forward to working with you!**