Position: Data Analyst 1st Line / Help Desk Specialist
Company: EPAM
Category: Support
Experience required: 1y
English level: upper
Published: 2022-08-01T00:00:00+03:00

L1 Support position in the Data Operations Support team. The team is focused on supporting end-to-end data services for external clients based in US. Operation flow is managed within ServiceNow ticketing system. The team size is 14 people across 2 different countries.

Requirements:
2+ years of Level 1 experience in Application Support is a must
Ticketing systems work experience
Ability to communicate with external users
ITIL knowledge is a plus
Macro-economic knowledge is a plus
Stress resistance, ability to work under pressure
Relocation to Malaga after probation period.
English B2+