Position: L2 Tech Support Specialist
Company: Mobilunity
Category: Other
Experience required: 3y
English level: upper
Published: 2023-04-01T00:00:00+03:00

On behalf of our Client Mobilunity is looking for an L2 Tech Support Specialist.

Key Responsibilities:

🐳 Configure, install, and maintain various computer and Windows servers
🐳 Migrate O365/G-Suite/Servers and manage related processes
🐳 Serve as a consultant, providing recommendations and insights to C-level executives
🐳 Install and maintain approved security tools, policies, and follow procedures to implement
🐳 Support, configure, maintain, and upgrade corporate customer's networks (routers/switches/firewalls)
🐳 Stay up-to-date with Windows and Windows Operating Systems
🐳 Demonstrate working knowledge of routing and switching and Hyper-V
🐳 Exhibit basic understanding of TCP/IP networking, switches, firewalls, security appliances, WiFi, Smart-UPS systems, etc.
🐳 Utilize cloud services such as Office 365 and Azure effectively
Ensure a successful O365 migration experience
🐳 Provide L1-L2 Technical support to end users.

Qualifications:
🐳 3-5 years of experience as a System Administrator or in a similar role
🐳 Strong understanding of Windows and Windows Operating Systems
🐳 Working knowledge of routing and switching, & Hyper-V
🐳 Basic understanding of TCP/IP networking, network switches, firewalls, security appliances, WiFi, Smart-UPS systems, etc.
🐳 Experience with cloud services, particularly Microsoft 365 and Azure
🐳 Good communication and interpersonal skills
🐳 Ability to provide strategic recommendations and consult with C-level executives
🐳 Strong problem-solving and analytical skills

Joining the team you will get:
✔ The friendliest community of like-minded IT-people
✔ Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
✔ Mobilunity Medical Insurance program designed to attend our teams’ needs
✔ Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
✔ Fair salary and 100% taxes coverage – don’t worry about possible taxes raise – we will get you covered
✔ Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
✔ No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones on all of the 3 floors
✔ English classes in 1-to-1 & group modes with elements of gamification
✔ Neverending fun: sports events, tournaments, music band, multiple affinity groups

COME ON BOARD, AND LET’S GROW TOGETHER!