Position: German Customer Support Agent
Company: Aspire Global
Category: Support
Experience required: no_exp
English level: fluent
Published: 2023-02-01T00:00:00+02:00

Aspire Global, a publicly-traded gaming company, is seeking a German Customer Support Agent to join our team.

Requirements:
• You are awesome in German, both written and spoken
• English is a must!
• You have experience (not must) and a passion for dealing with customers
• You thrive at multi-tasking
• Master new skills quickly
• A super positive attitude
• Expert coffee maker (tea making is also considered an asset) :)

We offer:
•  High-level compensation and regular performance-based salary and career development reviews;
• PE accounting and support;
• Possibility to work remotely during quarantine time;
• Medical insurance (health), employee assistance program;
• 20 working days of paid vacation; paid holidays, and 20 sick leaves;
• Sport compensation;
• English classes with native speakers, training, conferences participation;
• Referral program;
• Team buildings, corporate events.

Responsibilities:
• Delivering a high level of service ensuring player satisfaction and handling of all general enquiries
• Create added value by identifying and maximizing sales opportunities
• Natural communicator through Email, Online Chats.

What will you be doing day to day?
• Making all our players happy in a fast-paced environment
• Strong communicator as well as instinctive solution provider
• Taking on board feedback, learning and constantly enhancing your already incredible skills
• Turning registered players into loyal members of the best gaming community using an effective selling approach which is beneficial to both our company & our players
• Working independently and being trusted to make decisions to improve player satisfaction and team results
• Be an amazing team player every day
• Just simply be unstoppable!