Position: Senior/Lead support engineer (AWS/Unix/SQL)
Company: Luxoft
Category: Support
Experience required: 2y
English level: intermediate
Published: 2021-08-01T00:00:00+03:00

A new cloud-based platform will provide financial institutions with a comprehensive, integrated set of tools that will enable them to review, assess, score, and report on the current state of enterprise risk. It will be available to clients through a Software-as-a-Service model.
The platform will be comprised of multiple distinct modules, each providing a unique set of capabilities designed to enable clients with best practices in enterprise risk management.

Responsibilities:
- Build a team and support service from scratch
- Provide 8/5 and 16/5 support application and infrastructure support
- Maintain end-user accesses
- Build and maintain monitoring systems
- Coordinate application release activities (hands-on with CI/CD tools, AWS)
- Incident, Problem, and Event Management
- Coordinate work and knowledge sharing with client SL1 team

Mandatory Skills:
Good experience with AWS platform support
Good Unix
Experience with containers - Docker
RestAPI
Exercise with WEB AP support
Experience with leading support teams

Nice-to-Have Skills:
Scripting - Python, Bash, Shell,
CI/CD