Position: IT Asset Coordinator (US hours)
Company: Luxoft
Category: Support
Experience required: 2y
English level: upper
Published: 2021-04-01T00:00:00+03:00

Project Description:

Our team: Rapidly expanding 140+ strong distributed team (London/Warsaw/Kyiv) developing and supporting a range of client projects and requirements.
About the project: We are currently looking to expand our team with an IT Asset Coordinator, who will join US-based client's IT Asset Management team.
As the IT Asset coordinator, you will have a critical operational role within client's technology department. The primary function is to continuously review the IT Asset team queue for software and other requests that flow into this queue, reach out to vendors for quotes and submit requisitions into Oracle system. You will also be responding to emails from our users who may sometimes request something via the email system. In assuming this position, you will be a critical contributor to meeting risk and audit goals.
The candidate would be required to work 9am - 5pm EST ( 16:00 - 0:00 Kyiv time).
Luxoft team operates in WFH mode mainly. Work from Kyiv office is possible upon request.

Responsibilities:
Manage the IT Asset Management team request queue
Assess each new request received and communicate expectations with users
Manage purchase order requisitions through final approval
Submit POs to vendors
Generate and maintain daily, weekly and monthly reports for management review
Work closely with infrastructure team members to obtain any missing required details

Mandatory Skills Description:
Keen attention to detail is a must
Experience in an IT Asset Management role is highly recommended
Good Interpersonal skills
Strong Customer Service skills
Team-oriented with excellent communications skills required
Ability to multi-task
Strong Communication skills (English) both verbal and written
Strong organizational and time management skills
Familiarity with ticketing systems required

Must have the ability to prioritize and work within a deadline
2+ years' working experience
Nice-to-Have Skills:ITIL Foundations certification would be a bonus