Position: Community Manager
Company: BitcoinWide
Category: Marketing
Experience required: 2y
English level: upper
Published: 2023-03-01T00:00:00+02:00

You will be responsible for establishing, growing and maintaining community health by engaging and moderating on platforms such as Discord, Twitter, Telegram, Reddit etc. and ensuring that the community achieves its goals of providing crowdsourced support, building brand loyalty, and delivering timely product feedback.

The Community Manager will create fresh content that keeps everyone engaged and excited about new developments on our products, contests, and events. You will be responsible for growing Cuberium online presence, engaging with core industry influencers, and fostering strong relationships between our brand and the community.

**Requirements :**
• 2+ years relevant professional experience in social media, digital marketing, community management; 
• Experience with Crypto, NFT community management;
• Understanding and personal personal interest of Metaverse and Web3; 
• Highly detail-oriented, excellent organizational skills, and ability to multitask;
• Ability to identify and track relevant community KPIs including website traffic, reviews and engagement;
• Ability to work with product & marketing teams to identify potential customer issues and problems;
• Comfortable working and communicating (verbal & written) internally and externally;
• Passion for client service and strong dispute resolution abilities;
• Upper-Intermediate (B2) English.
 
**Will be a plus:**
• Experience with other Internet marketing channels;
• Demonstrated ability to create and manage a big global online community and audience;
• Have an owner's mindset: you concentrate on the company's ultimate goal;
• Professional experience in a rapidly growing startup;
• Proficiency in multiple languages.

**Responsibilities:**
• Build a strong, engaged community through a selected channels including social media (Twitter, Reddit and Linkedin) and messaging platforms (Discord, Telegram)
• Build relationships with customers, industry professionals and journalists
• Coordinate programming, events, and conversations that attract community members who are interested in learning more about our product;
• Gather community feedback, create comprehensive reports on overall community sentiment, notable trends, questions, issues, etc. and provide meaningful feedback to the team;
• Interact with community members and customers in a professional, personable, and timely manner to grow and connect with the community;
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines;
• Assist us in conveying our vision, values, and skills in a way that inspires and motivates a thriving, growing community;
• Lead activities to onboard new members & contributors to our community;
• Experience working with bloggers/influencers.

**We offer:**
• To become a part of an effective product team with a common vision to deliver a great value for the world of cryptocurrencies;
• Flexible 40-hour working week with the ability to plan own schedule (+20 vacation days / +5 sick days);
• Tax compensation;
• Regular events (teambuilding, birthday celebrations, sports events).