Position: Customer support
Company: Softum
Category: Support
Experience required: 2y
English level: upper
Published: 2022-06-01T00:00:00+03:00

**Position Description:**
Looking for customer support representees to be communicative with good interpersonal skills. Major part of the work would be making a customer support using Zendesk system, but sometimes over a phone calls is required as well. As customers database of the company growing dramatically, so its sells in USA and worldwide and customer support needs. 
Website: https://freedomoses.com/

**Interview process:**
-Behavioral interview (30-40 min)
-Final meeting 

**Required skills:**
- Customer support for eCommerce website - at least 2 years. 
- Zendesk - at least 1 years working closely with that software
- English (US) - good level 
- Working hours synced with USA.

**Benefits:**
-Flexible working format - remote or office-based
-A competitive salary and good compensation package
-20 business days of payable annual free-time
-10 days of paid sick leave
-Medical insurance
-technical courses / Education reimbursement
-Comfortable office space or help with remote working place setup
-Needed software licenses reimbursement
-Friendly team
-Professional grow and salary review every 8-10 months