Position: Partner Success Manager
Company: Creatio
Category: Other
Experience required: 3y
English level: fluent
Published: 2023-03-01T00:00:00+02:00

Creatio Company is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners and thousands of customers, Creatio operates in 100+ countries worldwide. 

Currently, we are looking for a Partner Success Manager. The position includes partners' & customers' portfolio management, new clients' launch and support, and the subscription renewal process coordination. We also expect you to have proficient knowledge of English.

Required skills and qualifications:

- 3+ years of experience in implementing enterprise software and working with CRM, BPM or ERP systems
- Deep understanding of the business processes of various business sectors
- Problem-solving mindset, experience in managing complicated situations, including working with objections
- Negotiation skills
- Experience in conducting training and presentations in English
- English C1+

Will be an advantage:

- Creatio technologies and databases knowledge
- Experience in writing technical instructions
- Project Management skills
- Experience in working with foreign clients 

Your impact:

- Building relationships with partners and their key customers, assistance in managing clients’ portfolio
- Assistance in project evaluation, as well as in the technical brief and analytics preparation
- Partners' support during system implementation, organization of technical consultations
- Monitoring the implementation of the partners' projects timely
- Advising and informing customers and partners about new Creatio features
- Work on clients’ feedback
- Ensuring regular updates of the subscription, negotiating favorable conditions for the company

What you should expect from us:  

- Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring
- Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan
- Other essential benefits: medical insurance, paid vacation, and sick leave