Position: Business Development Manager (Staffing Expert)
Company: DOIT Software
Category: Sales
Experience required: 1y
English level: fluent
Published: 2023-04-01T00:00:00+03:00

**Core Responsibilities:**
You will be responsible for developing long-term relationships with new clients and ensuring potential customers are successful in providing services; resulting in customer satisfaction, retention, and growth. You will report directly to the СEO. 

Serving as the primary point of contact and escalation point, you will:
- Timely respond and process incoming requests from potential customers
- Qualify the opportunity - scope, stage, needs, pains, budget, deadline, decision-maker & process, key terms & expectations
- Convert new opportunities into customers
- Ownership of the Staff Augmentation business process
- Supervise the candidate presentation and employment process performed by the recruiting team in the Talent Department (send a CV, moderate interview with the client, sign necessary documents)
- Run the everyday customer-related operations
- Support client satisfaction, success, retention, and renewal
- Upsell the existing projects by establishing clear, transparent, and effective communication with clients
- Help with a roadshow appointments scheduling
- Cooperate with existing partners on potential opportunities
- Coordinate the signing of contracts with new customers
- Invoice the clients
- Analyze Metrics 
- Help to improve processes in Inbound & Outbound lead generation. As well as in Account management  

**Qualifications:**
- Advanced English level
- 1+ year in the IT Outsourcing/Staffing industry
- Solid understanding of the IT industry, market knowledge, main client’s pains and needs
- Personal interest in client service and client success; enjoy working with people, with natural and effective communication and relationship building skills
- Attentive to details in writing
- Powerful communication skills 
- Proactive, with excellent prioritization and task management skills; ability to manage multiple projects simultaneously
- Ability to communicate with customers after working hours when needed