Position: Support Operator
Company: Terrasoft
Category: Support
Experience required: no_exp
English level: fluent
Published: 2022-01-01T00:00:00+02:00

Responsibilities:  
•    Manage daily correspondence  
•    Phone consulting 
•    Register incidents, classify and rout them 
•    Solve the 1st level incidents  
  
Desired skills: 
•    Fluent English (Advanced) 
•    Excellent communication skills (ability to communicate with users via phone) 
•    Experience and understanding of the ServiceDesk principles  
•    Basic knowledge of operating systems 
•    Team player with attention to detail and the ability to find compromises 
•    Quick learner 
•    Readiness to individually approach each client 
  
What to expect from us: 
•    Competitive salary level 
•    An individual development plan for each employee 
•    Medical insurance 
•    Gym, food court, football team, table tennis