Position: Operations manager
Company: Develux
Category: Other
Experience required: 2y
English level: upper
Published: 2023-02-01T00:00:00+02:00

We are Develux, a fast-developing IT company that has operated in the US market since 2014.
We have 310+ goal-oriented, passionate specialists about what they do and are open to new challenges.

We are looking for a skilled Operations Manager to join our operations department.

**Required skills:**
- BPM experience
- Upper-intermediate level of English.
- Previous working experience in IT companies
- Excellent verbal and written communication skills
- Ability to lead and gain the trust of teams and colleagues.
- Ability to manage and work with a large creative team
- Familiarity and facility with project management, presentation, and communication tools
- Ability to build relationships and communicate effectively cross-functionally
- Able to prioritize and work in a fast-paced environment
- Strong attention to detail
- Strong project management skills

**Technologies/tools on the project**
- BPM, Clickup, Gsuit, Google data studio or powerBI, Miro

**Responsibilities:**
- Build and refine processes for planning, prioritization, and performance tracking.
- Implementing business process management.
- Monitor daily Business operations and address potential issues when they arise.
- Lead meetings and analyze business requirements by partnering with key stakeholders across the team.
- Quickly and accurately identify and resolve problems in a fast-paced team environment
- Act as an information source and communicator between teams
- Develop daily, weekly, and monthly stats/dashboards & reports to ensure we capture our KPIs and have data on our performance metrics
- Manage team expenses process and budgets
- Run our OKR development and tracking process as well as our internal communications rhythm
- Develop and implement team KPIs

**We offer:**
- Work-life balance and flexible working hours (start of the day from 9:00 to 11:00 and 8 working hours + 1-hour lunch) 
- Payment of income in USD every 1 of the month 
- Compensation for training/courses up to 100%
- English Classes
- Health Insurance, Sports activities compensation
- Development in a team of experienced and open-minded professionals who are open to suggestions for process improvement