Position: Customer Support (OFFICE WORK) Vinnytsia
Company: Vimmi
Category: Support
Experience required: 1y
English level: upper
Published: 2023-07-01T00:00:00+03:00

Got excellent English and want to start your career in IT? You are in the right place.
The simplest way to make it real is to join our Customer Support Team. New skills and technologies, teamwork, and good opportunities - everything will be there.

What we are waiting from you:

— Excellent knowledge of English;
— Writing and Translation of technical documents:
— Strong communication skills;
— Ability to describe complicated things in a simple way;
— Ability to find needed information;
— Desire to learn something new;
— Desire to make everything better;
— Shift work that covers 24/7 per 8.5 hours working shifts. Payments on an hourly base 


Will be a big plus:

— Any experience in IT;
— Technical background;
— Curiosity for technologies;
— Knowledge of what Linux is;
— If you will find some mistakes in this text.

Responsibilities:

— English support for our customers;
— English support for monitoring the company’s product with the help of internal monitoring systems (based);
— Providing language interpretation support, including documents and written communication of the Technical Support Department;
— Collaboration with NOC department;
— Helping collect and manage electronic and paper documentation (technical reports);
— English support for monitoring compliance with information security measures.

What we offer:

— Interesting and challenging tasks and projects;
— Regular salary review based on work performance;
— Training, personal development, and career opportunities;
— Comfortable working environment, spacious and cozy office;
— Work in a professional team with an informal and friendly working atmosphere;
— English training;
— Paid sick leaves and vacations;
— Fruits, tasty coffee, tea, and cookies;
— Free parking.