Position: Customer Support Representative
Company: Livingston Research
Category: Support
Experience required: no_exp
English level: upper
Published: 2021-09-01T00:00:00+03:00

**Our ideal candidate:**

- Has excellent communication skills;
- Has advanced written and spoken English;
- Is able to work night shifts (at least 2 per week, 11 pm till 7 am) to cover our Western Markets;
- Has a good understanding of what makes a customer experience great;
- Has a desire to learn and develop;

**It would definitely be a plus if:**

- You have experience working with native English speakers;
- You participated in international exchange programs (e.g. FLEX, Erasmus, etc).

**What are you going to do?**

- Interact with existing customers via text message interface;
- Advise on the order procedures;
- Provide assistance with the web interface;
- Handle complaints and issues;
- Cooperate with other teams to reach goals;
- NO cold calling involved (no calls involved whatsoever!)

**What are we offering?**

- Flexible schedule that you can combine with your studies, courses, hobbies etc.
- Up to 14 shifts per month during low season (summer and winter months);
- 21+ shifts during high season (spring and fall months);
- Competitive salary paid in US dollars ($500+ on average depending on your performance and number of shifts);
- Timely payment of salary (twice a month!)
- Personal performance bonuses that depend only on you and your performance;
- Friendly, professional and ambitious team;
- No dress code — we value your uniqueness!
- Constant support from experienced Team Leaders within the team;
- Paid onboarding sessions that prepare you for any type of client or situation at work or in life :) and no salary drop during the trial period;
- Corporate outings and team-building activities;
- Comfortable, amazing office in Kyiv and Lviv;
- Opportunity to build a career and gain an experience that will serve you in a long-term perspective;
- Non-monetary perks, regular corporate outings, online/offline events;
- Hybrid kind of work mode, i.e. a combination of work from office and work from home;
- Essentials: unlimited coffee/tea, snacks and fruits, pizza days;
- Bonuses for referring friends (referral program).

Ready to supercharge your career? **Apply now!**