Position: Senior Business Analyst
Company: Ciklum
Category: Business Analyst
Experience required: 5y
English level: upper
Published: 2021-11-01T00:00:00+02:00

**About client:**
CellPoint Digital, a leading provider of omnichannel payment and commerce solutions to global clients, is experiencing tremendous growth and seeking experienced Senior Software Engineers for augmenting our special project development team to achieve our mission: to help you simplify, unify, accelerate and boost your digital channels, whatever travel segment you are in. Founded in 2007 in Copenhagen, Denmark, CellPoint Digital embraces the Scandinavian values of minimalism, simplicity and quality.

**Responsibilities:**
•	Analyze capability gaps within client organization or pain points for target market. Suggest improvement methods and appropriate solution options
•	Identify and define business needs and goals. Clearly outline stakeholders’ impact and their outlook on the project and teams
•	Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops
•	Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution
•	Prioritize requirements and manage their allocation. Define quality attributes (non-functional requirements) including external interfaces and constraints
•	Interact with product manager on product strategy definition and target market segments
•	Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes
•	Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base
•	Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria
•	Care about continuous improvement of customer satisfaction

**Requirements:**
•	Bachelor or master’s degree in finance, Capital Markets or Computer Science
•	4-6 years of business systems analysis or relevant experience
•	Very strong English verbal and written communication skills
•	Experience in FinTech or Payment Services
•	Clear understanding of principles and specifics of software development methodologies
•	Extensive knowledge of business analysis activities and techniques
•	Knowledge of business process optimization and modeling approaches
•	Knowledge of requirements management tools (at least JIRA & Confluence)
•	Experience in business analysis or product management: 3 years or more, including defining solutions from idea to production
•	Experience in Agile methodologies: 1 year or more
•	Proven experience in communication to large audiences and top management

**Desirable:**
•	Business education
•	Strong interest for financial markets and knowledge of financial products is appreciated
•	Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics
•	Knowledge in product management best practices
•	Experience in training development and conduction
•	One of the following: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing
Personal skills:
•	Systems thinking and functional decomposition skills
•	Strong organizational skills, autonomous, self-motivated, curious and open-minded
•	Strong analytical skills to make a critical assessment of the information from numerous sources
•	Modeling skills to represent requirements information in graphical form
•	Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization
•	High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning
•	Good communication, presentation, and negotiation skills
•	Self-confidence. Ability to accept criticism for continuous improvement

**What's in it for you?**
•	Ability to work on challenging projects, deal with complex solutions
•	Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
•	Unique working environment where you communicate and work directly with client