Position: Technical Support Engineer / System Administrator
Company: Miratech
Category: Sysadmin
Experience required: 2y
English level: intermediate
Published: 2023-02-01T00:00:00+02:00

Miratech is looking for a Technical Support Engineer (L1-L2 ) to join our team, who will help us working on the users technical support.

Responsibilities:

**L1 support including:**
Maintenance of user workstations, telephony, peripheral and mobile devices; installation, commissioning, connection, diagnostics, troubleshooting, repairing.
Installation of OS, other software, troubleshooting.
Processing of Service Desk requests.
**L2 support including:**
Connect (POAS) - adding/removing users, access control, troubleshooting (mainly via CMS), backup control.
M-files (contracts) - adding/removing users, access control, troubleshooting, backup control.
1C (Candy, Payroll, ComSales) - adding/removing users, access control, troubleshooting, backup control - all at the level of MS  database, access to servers.
M.E.Doc - adding/removing users, access control.
Ticket control and escalation if necessary.
Backup of QisX and 1C systems - backup control of MS  databases, troubleshooting, if necessary.
English - at least strong Pre-Intermediate

location - Kyiv. hybrid work: periodic in the office, periodic remotely

We offer
Strong career opportunities for professionals
A variety of international projects and mobility across them
Career development support and professional certification opportunities
Competitive compensation, advanced bonus systems
Flexible working schedule with a remote possibility
Corporate, ial, and cultural event