Position: Technical Writer
Company: omilia.com
Category: Other
Experience required: 3y
English level: fluent
Published: 2020-06-01T00:00:00+03:00

We are looking for an Experienced Software Technical Writer to produce high-quality documentation. 

1. You will be responsible for creating technical documents and manuals, explaining complex information in a clear and concise manner. 
2. You will be collaborating with Developers, Quality Engineers, Product Managers, and Usability Experts to make our products easier to use.
3. You will report to the Technical Documentation Lead. Your role requires a technical acumen with regard to instructions and proficiency in certain Technical Documentation Software.

**RESPONSIBILITIES**
- Grasp complex technical concepts and make them easily understandable both text & visual wise.
- Determine the needs of end-users of Technical Documentation
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the Information Architecture, produce consistent work within established branding, style, and legal guidelines.
- Deliver clear, correct, and well-structured writing. 
- Edit, clarify, and proofread documents written by others.
- Manage multiple competing priorities in a fast-paced, constantly changing environment
- Develop innovative solutions to resolve complex tasks. 
- Work on solutions that improve processes and practices, including maintenance processes and tools.
 
**PREFERRED REQUIREMENTS**
- At least 3 (three) years of proven relevant experience in Technical Writing or Software Documentation
- The candidate must demonstrate significant working experience and a firm understanding of your space (the candidate will be asked to provide samples of your work)
- Ability to improve efficiency and quality of documentation processes
- Problem-solving ability (Choosing the right words, phrasing, and tone is challenging. In order to be successful, you will need to have strong problem-solving skills and understand how to convey complex subjects simply).
- In-depth domain knowledge (Show interest and passion for understanding products, services, and customers. Understand the product life cycle and be familiar with the different phases in the process.)
- Ability to handle open-ended projects that may be ambiguous or ill-defined
- Motivated participant and design advocate (Key contributor and proponent for effective communication to the target audience)
 
**NICE TO HAVE**
- Solid familiarity with Gitlab, AsciiDoc
- API Documentation experience
- Experience working within the agile software development lifecycle

**BENEFITS**
- Attractive compensation package
- Salary will be fixed in US Dollars
- Work From Home policy applicable
- Healthcare plan
- Parking slots near the office
- Paid leaves
- English language courses
- Apple gear
- Development in professional growth (courses, training, Udemy business account)
- With Omilia, you will work within a great team of likeminded young people, working hard and enjoying every bit of it, delivering disruption in how consumers communicate with organizations all over the world!
- With Omilia, you will be able to travel to Greece for team buildings at our amazing HQ offices!