Position: Customer Care (Sales/Support)
Company: Struktura
Category: Other
Experience required: 1y
English level: upper
Published: 2023-08-01T00:00:00+03:00

**Whom we are looking for:**

Our perfect candidate is tech-savvy, well-organised, ready for night shifts, speaks and writes in English fluently. Your job will be to answer customer requests mostly in chats and emails, sometimes you will also provide help by phone. 

 **Requirements:**

- Proficiency in written and spoken English;
- Knowledge of more foreign languages is a great plus;
- Readiness to work evening/night hours and 12h shifts; (we are also working on improving of our shit planning)
- Great communication skills not only with customers but also with the team members;
- Stress resistance, ability to work in a high-loaded atmosphere;

**Responsibilities**:**

- First of all you will be responsible for bing a decent face of our product and company 🙂
- Your duty will be to help our potential customers to make a purchase as well as to provide help to our existing customers through live chats, email and on the phone;
- Make an impact on the way we support our users by improving our flows to make sure their experience is the best possible.

### **What we offer**

- Fun and complicated product;
- Carrier growth opportunities;
- Fixed salary + bonus system;
- Competitive salary and opportunity to increase your income by your own achievements;
- Social guaranties (paid vacation, sick-leaves, taxes);

### **About Us**

We are young and ambitious tech product company. We develop and promote SaaS and mobile products that are sold worldwide. We have everything in-house so there is a lot of interesting work with us. 

**Please send your CV in English**