Position: TR Handling Telecom Engineer
Company: Tietoevry
Category: Support
Experience required: 3y
English level: intermediate
Published: 2022-08-01T00:00:00+03:00

At Tieto, we promote a healthy work-life balance and a friendly, caring atmosphere.  We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment.

As Maintenance Troubleshooter for Radio, you will be responsible for:

Cooperating with a multi-site international network of experts working on modern telecommunication systems for world market radio telecom vendors.

In your role as Troubleshooter, you will become responsible for analyzing problems in Radio Area reported by our Clients. Your primary job will be to understand the reported issue, investigate and find out the root cause and propose a possible solution.

You will work in an international team of Maintenance Troubleshooters with close cooperation with other teams of software developers and testers. You will have direct access to Lead Troubleshooters who will help and support your questions related to trouble reports you will work on.

Your daily activities will be as follow:

- analyzing incoming trouble reports
- validating raised tickets against the product requirements
- finding root causes and solving problems
- driving investigation of complex issues
- propose workarounds

To succeed in this role, you are a result-driven person able to adapt quickly to a rapidly changing environment but still enjoy working with people from all around the world.

We expect you to have:

- Higher technical education in Computer Science or related
- Deep knowledge and experience in system design and requirement engineering, analytical skills (min 5 years)
- Knowledge in LTE area (min 3 years)
- Knowledge and skills within the area of SW designing methods (e.g. UML, MSC, use cases, scenarios, etc)
- Knowledge within telecommunication area (min 3 years) especially Radio, WCDMA, GSM, SW development, CI, CD
- Strong Experience in SW engineering (Git, Gerrit, Linux, C)
- Working with people and networking
- Innovating, adapting, and responding to change
- Delivering results and meeting customer expectations
- Planning and Organizing
- Ability to work independently
- Very Good English, both written and spoken

We offer you:

* Competitive salary
* Participation in interesting projects (both local and international)
* Career development possibilities
* Private medical coverage
* Group life insurance
* Investment fund
* Relocation package
* Multi-Sport card
* Lunches subsidy