Position: Middle/Senior Business Analyst (insurance domain)
Company: SoftServe
Category: Business Analyst
Experience required: 3y
English level: upper
Published: 2021-12-01T00:00:00+02:00

WE ARE
SoftServe isn't just about technology — it's about open-minded people who love technology and have everything they need to pursue their passion to create innovation. We are about people who are not afraid for making the difference, who have fun, and who love their work.

And now we are looking for a Business Analyst to take care of one of the business-critical applications for one of our enterprise clients. You will be leading the business analysis focus on providing the platform to the healthcare industry, enabling with tools and information needed to provide the best care to our client end-users.

This product is key to our Client's long-term success and we will be working to establish its road map.

YOU ARE
A multi-skilled, great communicator, a strong Business Analyst producing backlog with ease
Acting as a primary contact point between business stakeholders and the development team
Acting as a Product Owner, committed to the delivery
Suggesting solution improvements and enhancements, working with clients development teams
Determining business requirements focusing on a solution or part of the solution and documenting them
Exploring solution-related risks, external factors, assumptions, constraints, etc.
Suggesting design options and improvements for To Be state of a solution
Conducting stakeholder analysis (roles, responsibilities, influence, attitude, preferences for the identified internal and external stakeholders)
Setting up rules for requirements workflow, prioritization, definition of done and ready, changing management and format of requirement
Making preparation for and conducting elicitation sessions using different techniques and their combinations (e.g. surveys, observations, group interviews, document analysis, interface analysis, etc.)
Cross-checking elicitation results against the sources and other available BA information
Explaining business context of a solution to the development team and other relevant stakeholders
Discussing solution requirements and designing options with the team, and communicating outcomes to the client (incl. business context, tech dependencies, constraints, risks, benefits, and opportunities)
Escalating requirements conflicts to the relevant stakeholders and tracking their resolutions
Ready to alert relevant stakeholders in case of low stakeholders engagement
YOU WANT TO WORK WITH
Both functional and non-functional requirements specification and documenting (e.g. user story with acceptance criteria, use-cases, feature document, quality attribute scenario, etc.)
Supporting both functional and non-functional requirements with appropriate models and visuals (e.g. diagrams, matrices, mockups, wireframes, calculation models)
Verifying both functional and non-functional requirements and models with the team and client. Creating verification check-list if needed
Validating both functional and non-functional requirements against the business needs, goals, and objectives of a particular solution
Specifying, documenting, modeling, verifying, and validating transition requirements (data mapping for migration, end-user training, policies, etc.)
Outlining scope boundaries of a module or feature (e.g. in- and out-of-scope, functional decomposition, use case diagrams, models, etc.)
Allocating solution requirements to development iterations
Prioritizing solution requirements using simple classification techniques
Using traceability to ensure requirements coverage and analyze requirements changes
Obtaining stakeholders' approval for solution requirements
Maintaining solution requirements and their attributes
Clients getting a quick grasp of client's business and priorities
TOGETHER WE WILL
Win and develop new business in Healthcare Domain
Establish trust and build relations with our client
Support your technical and personal growth