Position: Helpdesk technician (2212)
Company: Exadel
Category: Sysadmin
Experience required: 1y
English level: intermediate
Published: 2021-12-01T00:00:00+02:00

**Project Team:**
When you join our team, you'll be immersed in a culture where teammates always help each other achieve better results. We believe that together we are greater and that we can find brilliant solutions by sharing ideas. 

**Position Requirements:**
Understanding of computer networking and Internet communications
Actual experience with recent versions of Windows 10 and OS X
Experience with remote support and configuration tools for endpoints like SCCM
Good time management to organize own working day, manage requests priorities and keep reasonable response time
Willingness to learn
Strong communication skills

**Languages:**
Good knowledge of Russian and English 

**Position Responsibilities: **
Work in a distributed team and is responsible for IT services in the company
Troubleshoot support cases and provide technical support for software development teams remotely and in the office
Maintain technical documentation and knowledge database up-to-date
Deal with service provides, software and hardware suppliers

**Advantages of Working with Exadel:**
You can build your expertise with our Sales Support team, who provide assistance with existing and potential projects
You can join any Exadel Community or create your own to communicate with like-minded colleagues
You can participate in continuing education as a mentor or speaker 
You can take part in internal and external meetups as a speaker or listener. We support you in broadening your horizons and encourage knowledge sharing for all of our employees
You can learn English with the support of native speakers
You can take part in cultural, sporting, charity, and entertainment events
Working at Exadel means always upgrading your skills and proficiency, so we provide plenty of opportunities for professional development. If you’re looking for a challenge that will lead you to the next level of your career, you’ve found the right place 
We work hard to ensure honest and open relations between employees and leadership, so our offices are friendly environments