Position: Portuguese Customer Support Agent
Company: Wellnessliving(Kharkiv)
Category: Support
Experience required: no_exp
English level: upper
Published: 2021-09-01T00:00:00+03:00

Canadian product company that develops and support of a business management system for small and medium wellness studios like fitness, dancing, music schools, etc. 180 people worldwide / 23 people is Kharkiv.

Now we are looking for Portuguese Customer Support Agent to Kharkiv office.

**Main responsibilities:**
- Addressing business customer requests (tickets, calls);
- Escalate feature requests and bug reports to the appropriate team;
- Ensuring customers' satisfaction.

**Requirements:**
- Upper-intermediate level of English or higher;
- Upper-intermediate level of Portuguese;
- Common Sense;
- Analytical & Research Skills;
- Focus on Details.

**Will be a great plus:**
- Foreign Languages Bachelor degree is preferred, but not necessary;
- Experience as a Customer Support agent.

**We offer:**
- Competitive compensation depending on skills and experience level;
- Ability to learn new technological stacks, which help you to grow professionally and advance your career;
- Friendly atmosphere;
- Corporate English classes;
- Various teambuilding and events;
- Flexible schedule depending on project needs;
- 15 working days of vacation;
- 10 working days per year are allowed to be no show days for personal reasons.

**There is an entrance test.**