Position: Customer Support Agent
Company: YO-DA wallet
Category: Support
Experience required: 3y
English level: upper
Published: 2022-09-01T00:00:00+03:00

**Skills / Experience Requirements:**
— Minimum 3 years experience as a support agent in an international company (preferably in the FinTech industry: e-wallet, payment system/aggregator);
— Would be a plus understanding of FinTech terms;
— Upper-Intermediate English;
— Excellent written and communication skills;
— Computer literacy (Google Docs, Excel);
— PC or laptop and stable internet connection;
— Desire to help people, solve problems and ability to find an individual approach;
— Be a fast learning, system person. Ability to find needed information in a short period.

**Responsibilities:**
— Fixing customer requests;
— Processing customer requests;
— Customer feedback;
— Transferring requests to other departments.

**We offer:**
— Stable salary, bonuses;
— Corporate education;
— Remote job;
— A standard work schedule;
—The perspective of development in FinTech.