Position: Senior Genesys Digital Engineer
Company: Miratech
Category: Other
Experience required: 5y
English level: upper
Published: 2022-06-01T00:00:00+03:00

**What We Do**

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989.

**Job Description**
We are looking for a Senior Genesys Digital Engineer that will be a part of the Genesys Digital team.

**About the project:**

The Genesys Digital team is responsible for developing, delivering, and maintaining digital solutions for various of businesses. Also, responsibilities include designing, developing, and debugging routing solutions created by composer and implemented using Genesys Orchestrations Server, Genesys Rules Engine, URS, and Interaction Server.

Responsibilities:
Creating, deploying, and managing Genesys digital applications, that are frequently high-volume and low-latency.
Taking requirements and turning them into technological tasks.
Conduct analysis, developing, testing, and debugging.
Assuring that designs adhere to specifications.
Preparing and deploying releases of application using Jenkins.
Detecting and resolving issues with production and non-production applications.

**Qualifications**
5+ years of working with Genesys solutions.
Must have knowledge of the following Genesys Digital Development Experience:
Genesys Digital (Chat & Email) SCXML Call Flow Development
GRAT Development and Configurations
GA, GAX, OPM, Splunk, Digital Media & Routing Components.
Extensive experience of understanding Genesys logs, and troubleshooting.

Nice to have:
Proficiency in HTML5, CSS, JavaScript, and jQuery.
Understanding of server-side CSS.
Experience working with a JavaScript framework such as Angular ,React or equivalent.
Proficiency with server-side language .Net C# with MVC based application design.
Experience in designing and integrating REST/RESTful APIs and understanding of key design principles.


**We offer**

Strong career opportunities for professionals
A variety of international projects and mobility across projects
Professional development support and professional certification opportunities
Competitive compensation, advanced bonus systems
Flexible working schedule with a remote possibility
Corporate, social and cultural events