Position: Customer Care Representative
Company: Wentrum
Category: Support
Experience required: no_exp
English level: upper
Published: 2021-07-01T00:00:00+03:00

**What we offer?**
•	Communication with native speakers on daily basis;
•	Ability to choose the working schedule that suits you best (morning 7:00- 15:00; day 15:00-22:00; night- 22:00- 7:00) and possibility to work remotely after probation period; 
•	Ability to raise your fix every 3 months;
•	Additional bonuses for cross-sells and up-sells;
•	Up to 25% KPI;
•	Team buildings and corporate parties (event calendar every month);
•	Comfortable and innovate office (near Pecherska).

**Main Responsibilities:**
•	Communicating with customers and partners by calls, chats, emails, and messages;
•	Promptly process orders, applications and resolve client's requests;
•	Providing feedback on the efficiency of the customer service process;
•	Ensure customer satisfaction and provide professional customer support;
•	No cold calling.

**Requirements:**
•	Fluent English (B2 is a minimum);
•	Strong desire to work and constantly develop your skills and knowledge;
•	Ability to learn fast;
•	Basic knowledge of MS Office;
•	Being a team player.

If this is all about you, send your CV and be ready to receive an invitation to an interview :)

In the meantime, while you are thinking of submitting a CV or not, check out one of our winter corporate videos in Egypt that can influence your decision: https://www.youtube.com/watch?v=y7mPwEo3C5k

Are you still hesitating? Visit our website: https://wentrum.com/en/, check out our social media channels: https://www.facebook.com/Wentrumcompany/, https://www.instagram.com/thebestbackup/