Position: CRM Application Administrator ( with relocation)
Company: Miratech
Category: Other
Experience required: 2y
English level: upper
Published: 2021-07-01T00:00:00+03:00

**Responsibilities:**

- Provide application operations, user support & startup trainings, events management, incident and problem resolution, maintenance and requests fulfillment for MS Dynamics CRM/365 platform and SharePoint Online.
- Provide change requests processing as well as minor software upgrades and bug fixes implementation.
- Interaction with vendors.
- Participate in service delivery

**Qualifications:**

- 2 years of experience in operations and maintenance of different versions MS Dynamics CRM/365 (online/on premise).
- 1 year of experience in operation / maintenance of MS SharePoint / SharePoint Online
- Knowledge and understanding of MS Dynamics CRM/365 Plugins, Actions, Workflows.
- Understanding of principles and tools for MS Dynamics CRM/365 integration with other systems
- Experience in report maintenance (created by using standard methods or via SSRS).
- Basic knowledge of AZURE and SSIS as a plus.
- Knowledge of ITIL /DevOps is a plus.
- Experience in MS Dynamics CRM/365 integration with phone systems maintenance will be a plus.
- Intermediate written and spoken English.