Position: Customer Support Representative
Company: Uvoteam
Category: Support
Experience required: no_exp
English level: upper
Published: 2021-09-01T00:00:00+03:00

**Important!** For this opening we can only review the applicants residing in Kyiv.

**Requirements:
**
- Fluent English (spoken and written);
- Tolerance to stress, attention to detail, strong sense of responsibility;
- Highly developed interpersonal and communication skills;
- Time and priorities management skills, ability to multitask;
- Computer literacy (Gmail, Google Docs, Internet browsers, Microsoft Office products etc.);
- Flexibility: Ability to work morning/day/night shifts.

**Along with respectable salary we offer:
**
- Medical insurance;
- Friendly homelike atmosphere with a flexible shift working schedule: morning (6:00-15:00), day (15:00-22:00), night (22:00-06:00);
- Taxi compensation for morning and night shifts;
- Convenient working modes: fully remote, office-based (Kyiv), or mixed type.

**Key responsibilities:
**
- Providing assistance to English speaking users;
- Monitoring orders and chat correspondence in the admin system;
- Resolving cases that require support team member's help;
- Processing incoming phone inquiries;
- Performing marketing tasks (promoting additional services and features, processing feedback, etc.);
- Performing additional customer support tasks initiated by management.

We will be glad to review your CV, if this position is something that you would like to try!