Position: Head of Billing
Company: SimplBit
Category: Product Manager
Experience required: 2y
English level: intermediate
Published: 2022-08-01T00:00:00+03:00

**Main responsibilities:**
- Billing activities management
- Chargebacks, Fraud, Refunds management and proving strategies of improvement
Increase transactions success ratio using payment processing logics
- Extend and diversify available payment methods for top-tier countries within our products
- Business development and communication with key partners, escalate issues (Payment Service Provider, Payment Gateways)
- Daily monitoring key metrics of payment pages performance
- New payment methods integration
- Manual check of transactions
- Conducting various experiments and A/B tests in order to optimize pricing, payment logic, page layout for different user segments
- Optimization of payment page usability
- Competitors’ analysis
- Billing support rules updates

**Qualifications, Knowledge, Skills and Abilities:**
- Bachelor’s degree in accounting or finance
- 5+ years of experience with a payments/processing/billing systems;
- 2+ years of relevant High-Risk experience in a managerial role, understanding of crypto domain will be an advantage;
- Experience with card payment processing and alternative payment methods;
- Proven working experience in searching, argumentation, and implementation of effective processing features, experience in anti-fraud solutions and chargeback prevention;
- At least Intermediate level of English;
- High level of responsibility, result-oriented, problem-solving approach;
- Good communication and analytical skills;
- Desire work and build up the process, ability to work hard, team spirit.

**We offer:**
- Challenging tasks and creativity in finding resolutions;
- Guaranteed friendly support from our team;
- Flexible working hours (start of the working day from 9 to 11);
- 18 working days of paid vacation, paid sick leave.