Position: Junior Account Manager
Company: GIST army
Category: Other
Experience required: 1y
English level: upper
Published: 2020-04-01T00:00:00+03:00

__Requirements:__

- 1+ years of working experience as Account Manager or Sales Manager in 
  IT industry
- The desire to build a long-lasting and strong partnership with clients
- Strong problem solving skills
- Customer-centric and result-oriented person
- Experience in working with international customers
- High level of responsibility
- Excellent communication skills and negotiation skills with a focus on 
  listening and asking the right questions
- The supporter of Win-Win approach
- English level: Upper-intermediate

__Main Responsibilities:__

- Serve as the lead point of contact for all customer account management 
  matters
- Communicating with clients to understand their needs.
- Collaborating with internal departments to facilitate successful project 
  developments.
- Receivables control
- Up-Selling of existing clients
- Collecting and analyzing data to learn more about our clients.
- Resolving complaints both from clients and development teams and 
  preventing additional issues by improving processes.
- Send monthly and weekly reports to Customer
- Engaging in conflict resolution in relation to services being delivered and 
  business issues