Position: Middle DevOps Engineer
Company: JustAnswer
Category: DevOps
Experience required: 2y
English level: upper
Published: 2023-03-01T00:00:00+02:00

**About Us**
We are a San Francisco-based company founded in 2003. Our mission is simple: we help people.  We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 15 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management.

**About the Role**
As a DevOps Engineer, you will work on the Hermes Environments — a system that automatically spins up test environments at JustAnswer. Every week, all the teams use a few such environments to ensure their changes are working great. Those environments are deployed to Kubernetes clusters, and daily there are about 100-300 environments created with ~30 applications on each of them. Our DevOps Engineer will work in the team on this project and will be able to work in all areas with other software engineers and DevOps people. In addition, all of the team members are at the senior level, so there is a great opportunity to learn. In addition to the main project, DevOps will eventually contribute to the JustAnswer delivery system used to ship and run apps on production. We have over 250 applications and about 200 production deployments every week.

**What You’ll Do**
Day-to-day responsibilities include working on the Hermes backlog, synchronizing with the team, and supporting existing infrastructure. 
The main aspects of the work are next:

Manage our Kubernetes Lifecycle: deployments, upgrades, monitoring, and uptime of all K8S clusters on-premises/cloud
Performance assessment and monitoring.
Use infrastructure as a code approach to develop new and maintain existing solutions
Work daily with development, QA, and technical operations teams
Automate and monitor daily project development and nightly builds
Troubleshoot issues with builds/servers/nonproduction & production environments

**What We’re Looking For**
2-3 years experience as a Release Engineer or DevOps
Fluency in some scripting languages (e.g. Bash, Python, PowerShell)
Experience with Docker and Kubernetes
Extensive experience supporting distributed engineering teams/environments
Experience with Linux and Windows Server Operating Systems
Upper-intermediate level of English and higher

**Nice to have**
Experience with Hyper-V, VMWare, Zabbix, Nagios, Dynatrace, Ansible
Experience working with Jenkins and/or Azure DevOps
Experience with public cloud providers (e.g. Microsoft Azure, Google Cloud, Amazon AWS)
Experience with Helm

**Perks and Benefits**
Time off throughout the year (paid and unpaid)
Professional development support and encouragement
Resources to help improve your overall well-being
Free membership to dive into JA product