Position: Account Manager
Company: RetargetApp
Category: Support
Experience required: 2y
English level: fluent
Published: 2021-07-01T00:00:00+03:00

Currently we are looking for an Account Manager who will communicate efficiently with our clients and set up trustful communication with them. Super cool possibility to create great customer experience overseas working closely with Facebook and Google algorithms and team of professionals.

**What you will need to do**
— make first contact with new clients
— collect necessary info to keep records in CRM (business goals, clients’ pains, desired budget to spend and preferable means of communication)
— provide clients with suggestions and exceptional support, check them up on any possible assistance
— collect and process clients’ feedback
This is for you if you
— have 1+ experience on similar position of Account Manager with experience in phone calls (inbound, scheduled)
— are proficient with CRM (Intercom, Hubspot, Salesforce, etc)
— speak and write Advanced English
— are client oriented, obtained strong communication skills and business ethics
— are attentive to details and have analytical and troubleshooting mindset
— simply a nice person to deal with:)

**Nice if you**
— have experience with eCommerce and B2B
— have basic knowledge of Google Shopping Ads,Facebook Ads and Dynamic Ads
— previous experience as Customer Success in a Product company

**What we offer**
— opportunities for self-development and attend external educational events and conferences
— 40-hour working week with a flexible schedule and ability to work remotely
— competitive salary with regular compensation reviews
— PE accounting and support
— paid vacation and sick leaves
— team of professionals who will coach and advise
— gym membership compensation

We are passionate about our Team and the product we create, we never stop learning and always stay curious. Come join us to grow together!