Position: Kay Account Manager (Fin Tech)
Company: Todapay
Category: Support
Experience required: 2y
English level: upper
Published: 2023-09-01T00:00:00+03:00

**Responsibilities:**
- control of onboarding processes (connecting and launching) clients into the system
- support and development of the existing client at all stages of cooperation. Constant communication aimed at increasing turnover
- UP/CROSS-sales for existing clients
- CustDev - a collection of clients' requests for services and transfer to the product and BD departments
- processing of financial customer requests (fin-support)
- interaction with Compliance, TechSupport, BDev, and Finance departments on clients' tasks
- development and implementation of a quality/customer satisfaction system

**Skills:**
- be able to express themselves competently in written and verbal form (eng, intermediate and above)
- be able to translate the company's interests into customer benefits
- knowledge of the market and methods of online payments and services
- understanding of the peculiarities of e-commerce, i-gaming (gambling/betting)
- proactive position 
- high level of communication skills
- self-organization, and a keen desire to grow professionally

**We offer:**
- interesting and ambitious goals and objectives (growth to the position of department manager)
- remote work
- competitive market salary
- available to work from 9 to 18