Position: Operational Support Engineer (only Vinnitsa)
Company: Gemicle
Category: Other
Experience required: 2y
English level: upper
Published: 2023-05-01T00:00:00+03:00

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world’s most exciting brands, such as Papa John’s, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fastly-growing startup, we’re on the cusp of our next growth spurt. It’s the perfect time to join our team of ~300 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.
Develop your career, get acknowledged for your efforts and work with dedicated people who love what they do in one of New York's top startup! We are looking for a “Ninja” to join our talented support team – an energetic self-starter and problem-solver with outstanding technical skills, and interested in growing and learning from the best

**Responsibilities:**

Monitor, maintain, and support Optimove’s production environment
A key person for integration projects and requests from customers (data oriented)
Construct ETL processes
Conduct data QA and analysis
Perform configuration management
Create robust and scalable processes
Communicate directly with customers to solve technical issues

**Requirements:**

Mode of operation by changes. But without night shifts. 7-16AM, 8-17AM, 9-18AM, 11-20AM
Outstanding technical skills
Experience with SQL, Datadog as a monitoring system and Zendesk (ticketing system). In addition, we work with SSIS packages constantly
A quick learner who wants to be exposed, and work with new technologies
Strong interpersonal and communication skills
Team player with self-learning and problem solving capabilities
Flexible, highly motivated, exceptional work ethic, ambitious, super-multitasking and with a sense of responsibility to follow tasks

**Desired:**
Experience working with enterprise-grade customers
Experience with operating systems such as Windows and Linux
Experience debugging issues in web applications – logs, networking, etc
Experience with monitoring tools (DataDog)
Experience with working with APIs and integrations
Understanding of networking terminologies and functionality such as DNS, http, ports, et