Position: Customer Engagement Manager / Business Analyst
Company: InoXoft
Category: Business Analyst
Experience required: 1y
English level: upper
Published: 2021-04-01T00:00:00+03:00

**RESPONSIBILITIES:**

**Customer Engagement Part:**
- Driving conference calls with Clients during the presale process;
- Preparation and presentation of the SDLC practices, demos, and other materials in English;
- Gathering initial requirements and understanding client business needs;
- Defining the business model for the successful client engagement;
- Driving the Project Proposal development;
- Closely working with Competence group in the scope of coordination of Tech pre-sales activities.

**Business Analysis Part:**
- Define solution vision & solution scope to meet the business needs of the project;
- Evaluate and analyze business risks on the project;
- Preparation and conduction requirements elicitation sessions; 
- Documentation and confirmation of the requirements elicitation results;
- Specify, verify, and validate functional and non-functional requirements;
- Creating and maintaining requirements documentation according to agreed format (e.g. user stories, software requirements specification), requirements support by appropriate visualization and diagrams;
- Participate in the Discovery phases by performing all activities described above.

**REQUIREMENTS:**

- Experience in IT field with similar responsibilities 1+ year; 
- Expectations Management skill (with clients and team members);
- Understanding of SDLC and Agile development processes;
- Ability to translate business requirements to functional requirements;
- Experience with WBS (preparation, validation);
- Experience with business analysis techniques (SWOT Analysis, Business Process Modelling (BPMN & UML), Use Case Modelling, User Stories);
- Knowledge of prototyping and modeling tools (Draw.io, Balsamiq);
- English level - Upper-intermediate+;
- High flexibility and Common sense.

**OPPORTUNITIES:**

- Involvement in Corporate OKRs and Strategic Goals;
- Possibility to realize own ideas in the company, grow as a mentor, lead, or speaker;
- Direct Communication with Client and business trips;
- Half-year Performance appraisals and Salary reviews;
- Having a mentor, who will guide you toward self-realization goals;
- Access to Certification Camps and support with Certification;
- Knowledge and Skills Evaluations based on Corporate Matrices;
- Enhancement of English skills at courses;
- Access to multiple Meetups and Tech Talks within AcademyX;
- Support in terms of personal brand development.

**MAIN BENEFITS:**

- Great Corporate atmosphere and Relationships between people;
- Trusted and opened management and no bureaucracy;
- Flexible working schedule and Remote work;
- 20 paid days off, 20 unpaid days-off, 11 holidays, and 10 sick leaves;
- Medical Insurence;
- Competitive Salary, Rewards, and Bonuses;
- Compensations for Courses, Trainings, Certifications, and English;
- Partly coverage of Sports activities and Medical service;
- Accounting Support and Financial Trainings;
- Comfy office with good facilities and entertainment;
- Corporate Parties, Creative events, and Clubs by Interests;
- IT Cluster Membership.