Position: Engagement Manager
Company: Infopulse
Category: Project Manager
Experience required: 5y
English level: fluent
Published: 2021-03-01T00:00:00+02:00

Infopulse welcomes talented and ambitious professionals to join the team as an **Engagement Manager**. We are looking for social and creative team players with an innovative, business-oriented, and enterprising mindset. The position requires that you are proficient in English and you have proven presentation skills. 

**Areas of Responsibilities**
• active participation in pre-sales and business development activities: 
    - participating in meetings and presentations to win new clients
    - contributing to the bidding process
    - performing estimation of future service scope and cost
• responsibility for client’s relations, including the following: 
    - ensuring client satisfaction and managing client expectations of the delivery quality
    - managing the financial part of the cooperation (rates, contractual positions, costs, budgets, etc.)
    - controlling contracting and invoicing processes
    - being responsible for P&L in client’s accounts
• supervision over projects and deliveries portfolio: 
    - ensuring the effectiveness of delivery process including proper usage of methodology and tools in the outsourcing team
    - processing issues escalated by the team and/or the client
    - being responsible for proper reporting
• managing the delivery team: 
    - being responsible for the delivery team staffing according to client’s needs
    - performing regular evaluation of the team members including revision of remuneration
    - ensuring people management and promotion on the side of Infopulse 

**Qualifications**
• Proven successful experience in managing teams of 20+ engineers in software development 
• Good understanding of project management and software development processes (including modern Agile approach), Enterprise Applications landscape, IT operation/integration 
• Profound communication and presentation skills 
• Fluent English 
• Strong commitment to producing business values for both the company and the client 
• Great knowledge of technology stacks, architecture view on business things; optimally: a development experience in the past 
• Ability to link business to technical things 
• Advanced leadership and people management abilities 
• Proactive, result-oriented personality, ability to think “outside of the box”.