Position: System Administrator
Company: Lyft
Category: Sysadmin
Experience required: 3y
English level: intermediate
Published: 2022-01-01T00:00:00+02:00

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

**Responsibilities:**
- Troubleshoot hardware and software problems with Apple products, including desktop and laptop hardware
- Build and deploy laptops and desktops using standard deployment tools (JAMF, LanDesk, DeployStudio, Deep Freeze)
- Support and assist employees using AV systems, both onsite and remote, including Google Meet video conferencing hardware, projectors, audio and video conferencing
- Deploy and support software to end-users
- Respond to requests for support from the IT Service Desk in person, and via - Slack or a ticketing system within a tiered service environment 
- Update of an inventory for hardware and software

**Experience:**
- English level - Intermediate or above
- 3+ years of experience in IT support roles
Basic networking skills, including an understanding of servers, switches and WiFi
- Knowledge of administration of Apple computer products using enterprise management tools
- Experience using and managing ticket-based enterprise workflow management systems for ITSM Service Desk and document management repositories
- Strong OS X and Mac hardware troubleshooting experience
- Familiarity with Windows and Linux based systems 
- Administration of Okta and/or other single sign-on technologies 
- G Suite administration experience
- Previous use of Slack, Jira, and Confluence are preferred 
- Solid problem-solving skills
- A positive, service-oriented attitude

**Benefits:**
- Professional and stable working environment
- The latest technology and equipment you need
- 28 calendar days for vacation and 5 paid days off + company paid recharge days
- Medical & Life Insurance
- Wellness reimbursement