Position: IT Manager
Company: AirSlate
Category: Sysadmin
Experience required: 5y
English level: upper
Published: 2021-07-01T00:00:00+03:00

**ABOUT COMPANY**
PDFfiller, founded in 2008, is a quickly growing SaaS company that caters to the lucrative SMB market. pdffiller provides paperless office solutions to hundreds of thousands of customers and millions of users who use our products to fill out forms, sign documents, engage with their clients, and collaborate with colleagues via fax, pMail, or SMS. PDFfiller is profitable and has grown organically with no outside investment to become one of the leaders in paperless and e-signature solutions to small and medium-sized businesses.

Today we have a few products aimed at business process automation and digital workflow management. pdfFiller’s brand portfolio consists of four services:

PDFfiller — online PDF editor;
airSlate — no-code automation for business processes;
SignNow — e-signature tool;
USLegal — the US largest library of legal forms and other documents.

Over 30 mln people are currently using the Company’s services. And of those, 500k is regular business customers and over 800 pdfFiller employees are working in offices located in the US, Ukraine, Russia, and the Philippines. The Head office is situated in Boston, MA.

**ABOUT POSITION**
The IT department provides technical and managerial leadership in the overall IT site management of day-to-day operations at Кyiv and other global company offices. This position is directly involved in the design, planning, operation, maintenance, and troubleshooting of the IT infrastructure including networks, desktop and server support, corporate security, and asset management. The IT team ensures that key information assets are continuously secure and compliant with company policies.
IT team helps us meet the challenges of a rapidly scaling organization. It delivers superior customer service, corporate technical support, and manages all aspects of the helpdesk/onsite IT team.

Responsibilities:
Manage and staff our IT team to provide employee support across the organization;
Maintain vendor relationships with internet providers and equipment suppliers;
Support existing SaaS application platforms (GSuite, Zoom, and Slack);
Coordinate lifecycle management of employee and office equipment;
Manage employee on(off)-boarding processes;
Implement and maintain compliance and security guidelines;
Build out the IT knowledge base to reduce support overhead and provide self-service solutions;
Collaborate with Engineering, HR, Security and other departments;

**YOU HAVE**
5+ years as an IT Manager;
Experience administering a wide variety of platforms and systems, including macOS, Windows, iOS;
People management experience;
Experience managing User Directories, Security Policies, SSO (using tools such as Okta / Ping/Microsoft ADFS), and Multi-factor authentication.;
Experience managing Network, VPN, and Firewall configuration and End-Point Security tools;
Project management and technology roll-out experience in a corporate environment;
Ability to drive security and compliance requirements and ensure adherence to company policies.

**WE OFFER**
The members of our team get monthly bonuses and options contracts (each of us has a share in PDFfiller, so that company growth is a capitalization growth of one’s interest);
All of PDFfiller’s employees have access to the company’s financial reports regardless of their role in the team. When the company goes public, the employees get their one-off payments according to their options contracts;
Regular sports activities in the office with professional coaches: yoga, stretching (3 times a week), and TRX training;
Paid upgrade career courses, conferences for professionals, and English classes are common practice at PDFfiller;
Medical insurance;
Staff massage therapist;
We’ve organized PHP, JS, and QA Automation schools based in our office where the trainers are our employees. Anyone may try their hand at one of the schools and attend the course.