Position: UX writer
Company: Petrosoft LLC
Category: Design
Experience required: 2y
English level: upper
Published: 2021-09-01T00:00:00+03:00

**About the Role:**

Petrosoft is pleased to invite an experienced UX writer to its UI team!

If you are proactive and positive person, self-starter with strong problem-solving abilities and passion for writing – you're the one who we need. We are fans of constant growth and love to solve complex tasks together. Now we will gladly accept a new specialist to the team - who will bring his/her expertise and show what cool UX writing means.

**About the Team:**

The team consists of senior front-end developers and UI/UX designers. This is exactly the team inside the company – that shows a good example of being like-minded people at work and friends outside of work chats).

Your future colleagues value professionalism, personal boundaries, practice agile and always try to provide updates and feedback as quickly as possible.

**About the Processes:**

We conduct classic product development, no matrix structures - when you can have a hundred bosses). You will work as a member of your team and the main specialist of the UX direction.

Our release cycle is 3 months, there are out-of-release rollouts. In any case, scope is agreed in advance, and we always have enough time to make a right decision.

In Petrosoft, we have a lot of cross-functional meetings in our communication - you will always have up-to-date information and timely feedback from R&D and US colleagues.

We work on Scrum, plan sprints, have daily meetings, stand-ups and retro as our usual rituals.

Each team makes Backlog Refining regularly.

As a part of our UI team, you`ll partner closely with the Product Engineering, Marketing and Operations by:

**Job responsibilities:**

You'll help build our brand identity and voice in user-facing UX copy and product documentation, while ensuring consistency across all products.

In collaboration with designers, product owners and developers, you'll craft clear, concise microcopy to improve the user experience across our products.

You’ll roll-out any required product documentation tools and help define the infrastructure for product glossaries, user manuals, and FAQs.

You'll stringently analyse all existing copy for its effectiveness and find ways of innovating communication with our users by adding value through content.

You’re proactively involved in presentations, research, reports and analysis and are the main point of contact for all translation / localization issues.

**It`s great if you have the following soft skills:**
— Fluent UX copywriting skills;

— Advanced written/verbal - Russian, English languages;

— Confident negociators` and communicators` skill;

— Proven aptitude for quick creative thinking and acute attention to detail

— Experience of creating clear unambiguous message;
— Knowledge of defining specific actions for users;
— Ability to present texts in a clear concise manner;
— Understanding of mobile products principles and limitations;

**We`re expecting you to be a specialist with deep knowledge of:**
— Text editors (with word/character count);
— Google G-Suite;

— Figma or Adobe Creative Cloud;
— Azure DevOps (Visual Studio), Teams;

— Survey Monkey;

**Will be a HUGE plus if you are familiar with:**
— Design guidelines for SaaS development process

**What we offer:**

Full remote work
Flexible working hours;
Salary in $
Challenging tasks;
Young, friendly and skilled development team (senior level);
Abilities to visit conferences, master classes, pass certifications;
22 paid vacation days per year and 8 paid holidays.
Petrosoft’s founder is a retail operator and engineer who initially developed a cloud-based back-office software solution in 2002. Today, the company provides a platform, integration options, software, hardware, and services. These solutions are designed to take advantage of advances in technology, address changes in consumer demand, and enable seamless connections within today’s retail ecosystem.

From its headquarters in Pittsburgh, the company supports its POS, foodservice, fuel management, and back-office product lines as well as its integration with industry-leading technology partners SAP. IBM. Microsoft .