Position: Customer Support Representative (English desk)
Company: Cleverr
Category: Support
Experience required: no_exp
English level: upper
Published: 2021-03-01T00:00:00+02:00

Responsibilities:
- Assisting clients from English-speaking countries 24/7. No cold calls!
- Working on a flexible time schedule that is split to three shifts.
- Provide assistance by answering phone calls, chatting and via e-mail.
- Cooperate with other team-players to reach goals.
- Ensuring customers' satisfaction.

Our ideal candidate:
- Attentive, stress-resistant, compassionate and caring.
- Has upper-intermediate to advanced written and spoken English;
- Can clearly express thoughts and justify it in English.
- Team-player or can be a part of it.
- Can analyze different situations and find a solution while being calm.

Will be a great plus:
- Experience with CRM systems.
- Experience with native speakers.
- Customer service skills and experience.

We can offer to you:
- A comfortable and modern workplace in a 10 min walking distance from Druzhby Narodiv station.
- Fixed salary and a bonus for your personal achievement.
- Official employment from the first working day.
- Guarantee you paid sick leave and yearly 24-day vacation, unpaid vacation and additional 5 days of leave, without a medical certificate
- Flexible schedule.
- No dress code — we value your uniqueness!
- Paid lunches to your taste and extensive menu.
- English courses in our office speaking, writing clubs etc.
- Opportunity to constantly develop and enhance your skills by internal and external paid trainings.
- Participate in various team meetings, courses, activities.