Position: Airline Project Consultant
Company: Worldticket
Category: Other
Experience required: 2y
English level: upper
Published: 2021-08-01T00:00:00+03:00

**Job Description**

Project Management of Sell-More-Seats® implementations and related configuration / technical set-up to our new customer airlines
Project Management of Retail (B2C)  implementations and related configuration / technical set-up to our new and existing customer airlines
Project Management of W2 Sub-Hosting (distribution via GDS)  implementations and related configuration / technical set-up to our new and existing customer airlines
Business Consultancy in airline reservation &amp; sales processes, advising our customers on industry and airline requirements
Taking care of the customer after the implementation phase (hypercare period) and its gradual transition to Support team
Training new and existing customers in the daily usage of the system (online and onsite)
Activation and setup of new system features, assist customers with configuration if necessary
Presentation / demo of the product / solution to potential customers in cooperation with Sales team
Understanding and collecting customers’ business requirements for new features in close cooperation with Account management team
Closely working with the customer and BAs on technical specifications
Preparing instructions, manuals and training materials in relation to new system features / functionalities introduced
Performing User Acceptance Test (UAT) / Testing of new system features, when delivered by our Development team


**Requirements**
The ideal candidate should have a few years of job experience in the airline industry, i.e. with airline inventory, sales and reservation solutions or revenue management. Alternatively, the candidate has worked for a provider of inventory or sales and reservation solutions in a comparable travel service industry. The candidate should have at least a basic understanding of commercial airline business nature, ticketing and distribution processes.

Furthermore, **the right candidate for this position comes with**:

University degree, preferably in economics, IT, engineering, travel or project management
Minimum 2 years experience in the airline industry or travel-related IT industry
Experience in project management (preferably, IT)
Excellent English (written, verbal and communication skills)
MS Word / MS Excel, MS Power Point
High interest in airline distribution trends
Adaptability, flexibility and the ability to do quality work under tight deadlines
Ability to work on multiple projects in parallel
Ability to work in a multilingual and multicultural environment
Furthermore, following skills / knowledges would be considered as an advantage:
Database/SQL experience, MS Access experience, or experience in working with big data massives
JIRA experience
Customer orientation and a solid understanding of customers’ needs
Experience of creating / managing websites (their content and design)
Programing languages’ skills
Precision and attention to detail
Strong interpersonal skills and team player
IATA and other airline industry certificates
Good / Excellent Russian (written, verbal and communication skills)


**Benefits**
A challenging position with great opportunities for personal and professional development. You will join and work in Warsaw, Poland or in Kyiv, Ukraine as a part of a global team with ambitious colleagues in multiple locations and report directly to our Solution Experts Team Manager.

This is a full-time position with an average working time of 40 hours per week. The employment will be based on a company-to-company contract. Travelling to customers and other company locations is to be expected in the amount up to 50-80 business days per year (currently the travel need is lower due to pandemic situation). 

We offer a competitive salary and the possibility to work in a global workplace with ambitious employees and multiple options to grow and pursue a career, nationally and internationally.