Position: Business Analyst (Design Team)
Company: Trinetix
Category: Business Analyst
Experience required: 2y
English level: intermediate
Published: 2021-04-01T00:00:00+03:00

If you are not familiar with WalkMe product at all, we’ll quickly teach you and provide with all needed materials to make sure you're confident in your position.

**Responsibilities:**
- Partner with business stakeholders across the company to understand individual department and company goals/initiatives and assess the correlated digital adoption challenges
- Research and think analytically about strategy and solutions, and subsequently initiate dialogue with stakeholders about execution of digital readiness and adoption
- Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes
- Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training
- Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business
- Seek feedback and obtain consensus across stakeholders from project initiation through final approval
- Manage a small-medium sized team of full-time dedicated resources in order to disseminate product knowledge, assist with technical hang-ups, assist with prioritization and assignment of project-based initiatives

**Skills and Experience:**
- Ability to facilitate leadership discussions and build consensus around a strategic direction
- UX/UI Middle+ Level is required
- HTML, CSS, jQuery selctors — basic level is required
- Possess and obtain expertise related to driving adoption with digital user experience journeys
- Ability to prioritize and implement projects from multiple clients.
- Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time
- Experience working in a deadline-driven environment and multitask/prioritize a workload of competing priorities
- Ability to independently manage several projects simultaneously and operate under tight deadlines
- Strong organizational skills with a high attention to detail
- Excellent written, verbal and presentation skills to present findings and recommendations to stakeholders
- WalkMe experience is an advantage, although not required
- Excellent Quick learning and ability to adapt new technologies
- 1-3 years of implementation or professional services experience at a SaaS company
- Advanced spoken and written English