Position: Senior Consultant (Configurator Analyst) (Poland)
Company: Customertimes
Category: Support
Experience required: 2y
English level: upper
Published: 2022-03-01T00:00:00+02:00

Product designs, develops, implements, and supports innovative and strategic management software for our life sciences clients, also this is the industry-leading publications planning software. We believe that configuring a software platform according to a client’s needs is a craft, and the successful applicant will have the desire to provide the highest quality service to our clients. With a background in a similar role, you will be confident using SQL, XML, HTML, and CSS to create client-specific customization. With an ability to work both within a team and independently, you will manage your time efficiently in order to meet deadlines and surpass client expectations.

**Key responsibilities:**

• Perform configuration and customization of the platform.
• Configure and customize web and desktop applications, adhering to software development lifecycles and project timelines.
• Provide day-to-day customer care support, partnering with the business to ensure quick, high-quality problem-resolution.
• Create and manage application environments, including Java and SQL server.
• Ensure quality through testing.
• Independently communicate with technical teams as needed during the configuration, testing and deployment processes.

**Requirements:**

• Excellent organizational, verbal and written communication skills
• Self-starter with the ability to rapidly grasp and apply complex business and technical concepts
• 1 year’s programming experience or working knowledge of any programming and Structured query Languages.
• Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development.
• Experience in core web technologies including XML, HTML, CSS.
• Solid working knowledge of the full software development life cycle.
• Demonstrable ability to work across multiple projects.
• Associate’s or bachelor’s degree preferred.
• Responsible, self-motivated team player
• Great teamwork skills
• Good spoken and written English (B2- Upper Intermediate)

• Core web technologies including XML, HTML, CSS
• SQL
	
**We offer:**
•	Well-established processes and loyal management;
•	Flexible work schedule;
•	20 working days paid vacation leave;
•	10 working days of paid sick leave with a certificate.