Position: Technical Writer
Company: Sitecore
Category: Other
Experience required: 2y
English level: upper
Published: 2021-02-01T00:00:00+02:00

**As a Technical writer you will:​**
• Write technical articles for Sitecore’s partners and customers, including known issues, how-to’s, targeted user and developer guides.
• Work with internal Sitecore bug and support issue tracking systems to discover technical scenarios and transform them into external documentation that clearly describes the issue and appropriate resolutions.
• Maintain Sitecore’s Knowledge Base site from the content structure, content discoverability, and documentation style perspective.
• Analyze problematic product areas, technical support interactions, and consult with Software Engineers and Managers to determine topics that need to be documented and how they need to documented.
• Follow and contribute to Sitecore’s documentation style guidelines and writing standards.
• Edit, clarify, and proofread documents written by engineers.

**You are a great candidate if you have:​**
• Experience of working on a similar position for 2+ years.
• Excellent English grammar and writing skills.
• Experience of creating, structuring, and proofreading technical documentation for software IT companies.
• Excellent communication skills including practical experience of collaborating with technical employees such as Developers or Software Engineers.
• Excellent knowledge of word processing tools.
• Passion about learning and documenting new technologies.

**You have bonus points if you additionally have:​**
• Practice with editing HTML markup.
• Experience working with web content management systems.

**For our future teammates we offer:​**
• Work with interesting product in unique environment.
• Work with skilled colleagues who care about the results and ready to share experience.
• Good opportunities for further training and professional education (incl. access to LinkedIn Learning).
• Long-term employment with social benefits.
• English classes, health insurance and other benefits at company expense.
• Relocation package for candidates from other cities.