Position: SAP CS consultant
Company: Customertimes
Category: Other
Experience required: 1y
English level: upper
Published: 2023-04-01T00:00:00+03:00

**Job Description**
SAP Consultant for SAP CS module is responsible for analyzing customers’ business requirements and tailoring the use of the system to meet those objectives. Identifies and understands end users’ technical SAP requirements. Builds and maintains strong end user relationships as single-point-of-contact for all SAP CS-related matters.

**Qualifications**
•	SME for SAP S/4 Hana CS (Customer Service), to lead, evaluate and optimize current systems and enhancement initiatives for alignment with future growth. Involve in the full systems life cycle and is responsible for designing, testing, implementing, maintaining and supporting of SAP S/4 Hana CS application with other teams. Be proficient in all implementation phases, right from Requirements Gathering and Analysis, to GO-Live/Production implementation.
•	Understanding the functionality of Service orders, Service confirmation, installed base, service parts management, Business Partners, Products, returns and repairs to leverage in SAP S/4 Hana CS, preparing the requirements specifications as required and if necesary developing a prototype to let users get the feel of application.
•	Understand functional requirements and provide the technical design documents. Creating documents based on the templates defined in organization Business Management System following the coding and formatting standards to keep a proper documentation of the enhancements and developments in the client environment.
•	Participate in lifecycle stages of the project like application design, document reviews, testing, UAT support etc. Data exchanging between SAP S/4 Hana CS system using Middleware.
•	Work closely with QA/Business resources to support system and integration testing. To carry out the unit-testing phase for each module in a procedural manner and to document the outcome of each test case. To fix the bugs identified on completion of the unit-testing phase. To enable User Analysis Testing (UAT) and to implement the modifications as suggested by the business analyst.
•	Analyzing Client work request and work with Clients business analysts to diagnose & estimate maintenance requests, prepare the requirements, delegate to offshore team, Collaborate and Coordinate between technical and non-technical people within the project team.

**Job Responsibilities** 

•	Requirement gathering, SAP Configuration, specifying interfaces, and data migration.
•	Customer and Business Partner management
•	Service Order and Confirmation processing
•	Experience in integration with other SAP modules
•	Experience in third-party Integration with SAP Service and maintenance orders

**Technologies**
•	Must be proficient in SAP S/4 Hana CS (customer service) SAP modules
•	Must be proficient in the following business processes: Field service project planning, creation, costing, revenue, billing, monitoring, repair project planning
•	Work with on-site team members, onsite key users and managers, to ensure that the tasks are delivered on time with customer expectation
•	Must have delivered multiple full cycle rollouts with hands-on expertise in configuring SAP systems

**Working conditions**
•	Flexible work schedule
•	Office or remote or mixed types of work are welcome
•	Regular compensation package reviews
•	20 working days paid vacation leave, 15 working days of paid sick leaves and 5 “day offs”
•	Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate)
•	Certification coverage & support for participation in specialized events (webinars, conferences, trainings etc.)
•	Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire company

**Join, it will be interesting!**