Position: Mobile Game Lead Product Manager
Company: Decimated
Category: Product Manager
Experience required: 5y
English level: upper
Published: 2023-02-01T00:00:00+02:00

The Company serves as a hub for InGame Group’s global expansion and Mobile Development.

We are looking for a seasoned, highly analytical Lead Live Operations Product Manager from Game Industry to join our Game Studio. The Live Operations Lead will play a critical role developing & executing our live operations strategy, own the KPI targets and be an integral part of the product team for our upcoming Mobile MMO FPS title. The qualified candidate will lead a team of live ops managers to develop and execute the live ops calendar. They will own the roadmap for building new live operations features, campaigns, and tools that deliver significant performance uplift and/or operational efficacy. They will partner with our business intelligence team to structure & coordinate analyses that improve the impact of campaigns & liveops features to increase player engagement, monetization, and retention.



What You'll Do



Lead a Live Operations team and manage and lead the live operations strategies and actions
Own KPI targets and growth
Develop new LiveOps features & campaigns to drive monetization and engagement
Own the long- and short-term features & tools roadmap based on live operations priorities & performance
Measure and analyze the success of campaigns & features and optimize their performance through A/B testing
Be an expert on industry trends and competitive landscape to challenge/evolve our thinking and share best practices
Have a strong understanding of the game economy and monetization.
Manage and mentor LiveOps/CRM managers to increase their impact on the business, develop their functional and domain expertise, and increase job satisfaction.
Work closely with data science team to identify & operationalize player segments
Establish and improve processes to ensure time & resources are spent efficiently and effectively
Drive player engagement and monetization through product management activities
Oversee and manage the work of multiple teams – comprising of Player Support, Community Management, and Live Content Managers to plan and deliver a series of events, content releases, promotion, and other actions to increase player retention
Work alongside your direct team (an Associate Product Manager and Data Analyst) and take full ownership of our games business, from DAU growth to long term retention and player conversion to increased player spend
Gather: Quantitative data by tracking and measuring game KPIs & Qualitative feedback from the support team, community management team, and directly from our players
Use your findings to constantly improve the game’s schedule and offers through data-driven improvements and innovations


What We're Looking For





Passion for mobile games
5 years’ professional experience with a minimum of 3 years in mobile free-to-play games live operations or product management
Proven success with developing impactful game features or campaigns
Experience with marketing automation software & CRM tools.
Strong organizational skills and ability to work independently and through others to deliver business results
High operational efficacy leading complex projects and working with cross-disciplinary teams including product, business intelligence, engineering, and marketing.
Demonstrated ability to use segmentation, A/B testing, customer lifecycle & behavioral data to personalize and optimize campaigns & features.
Excellent written and verbal communication skills.