Position: Middle Customer Support Engineer (AWS)
Company: ELEKS
Category: Support
Experience required: 2y
English level: intermediate
Published: 2021-11-01T00:00:00+02:00

**ABOUT CLIENT**
ELEKS is implementing the end-to-end solution for an American company specializing in providing software for logistics, waste management, and recycling.

We are implementing the system, which provides internal planning, operations, and billing module, as well as a customer portal.
The project includes all steps of the software development life cycle starting from the discovery phase, development, release, and post-release maintenance and support.
Software is going to be developed from scratch.

**REQUIRMENTS**
Cloud and virtualization (AWS)
Database administration – PostgreSQL
Linux/Windows systems administration
SOA architecture
At least intermediate level of English

**WOULD BE PLUS**
Terraform (infrastructure as a code)
Docker
Kubernetes
Jenkins

**RESPONSIBILITIES**
Incident resolution
Service request fulfillment
Problem (L2) resolution
Knowledge DB management
Monitoring configuration and conduction
Schedule: one week 19:00 – 04:00, next week ≈ 10:00 – 19:00