Position: Engagement Manager
Company: Avenga
Category: Other
Experience required: 3y
English level: fluent
Published: 2022-01-01T00:00:00+02:00

In this role you will be responsible for client business relationship establishment from the technological and process sides, forming an optimal business proposal for the client, and making sure the client’s needs and expectations are met by delivery.
You will have an opportunity to closely collaborate with different functions such as Delivery, Engineering, Marketing, Finance, Legal, and others.

**What you bring along:**
 - 4+ years of experience working in customer-facing organizations (Sales, Account Management, Project Management, Delivery Management) in IT Services or Software development companies;
 - English - Fluent;
 - German - Upper-Intermediate and higher;
 - Understanding of SDLC, Project, and Delivery management (especially estimation practices), Cloud computing;
 - Great at interviewing and uncovering customer needs, presenting and consulting the customer on the best fitting services;
 - Knowledge of different Engagement and Billing models;
 - Strong practitioner of Sales techniques;
 - Proficient in commercial and legal negotiation.

**Nice to have:**
 - Knowledge of Insuretech, Fintech, or Pharma industries;
 - Excellent verbal and written communication abilities;
 - Strong organizational and multitasking skills.

**This is your mission:**
 - Be responsible for acquiring new enterprise-grade customers through the digital channels in the DACH region;
 - Be a single point of contact for the customer throughout an entire sales cycle and will be responsible for timely processing of the customer’s inquiry, exploration of their situation, and consulting on the best way to achieve customer’s goals by leveraging Avenga services;
 - Ensure that contract terms and conditions are met;
 - Collaborate with different functions such as Delivery, Engineering, Marketing, Finance, Legal and others while building and presenting proposals, negotiating the contracts, and onboarding the new customer;
 - Contribute to the definition of best practices for the engagement process.

**Your benefits:**
 - Flexible remote policy;
 - Reimbursement of education and certification;
 - Medical and sports services compensation;
 - Paid out of reach, sick days, and public holidays;
 - Language school on site; 
 - Accounting and legal support.