Position: Service Desk Representative (night shift)
Company: GeeksForLess Inc.
Category: Support
Experience required: no_exp
English level: upper
Published: 2023-04-01T00:00:00+03:00

Looking for remote Service Desk Agent for a **night shift (23:30 - 8:00)**
Experienced or without experience is also possible. Long-term cooperation.

**Required skills:**
Experience as Service Desk Representative not less than 1 year
Strong verbal and written English skills (Upper-Intermediate+)
Business communication and soft skills.
Ability to work efficiently both independently and with a team.
Ability to handle multiple tasks simultaneously, effectively manage priorities.
Critical and consecutive thinking.
Strong learning abilities.
Corporate ethics.

**Main Responsibilities:**
Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications and other issues using available resources over the phone and email;
Create and process support tickets.