Position: Account manager
Company: PayCore.io
Category: Support
Experience required: 1y
English level: intermediate
Published: 2021-01-01T00:00:00+02:00

**Responsibilities**
Help the customers in setting up of the Company's products. 
Answer customer' questions and help with any issues with the Company's products.
Build strong professional relationships with customers.
Always strive to provide exceptional customer experience.
Manage customer expectations.
Always strive towards customer satisfaction.
Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements.
Discuss feature requests with customers and development team
 
**Requirements**
Proven experience as an Account Manager or similar role.
Upper Intermediate level of English (or higher). 
Good negotiation skills.
Critical thinker and problem-solving skills.
Ability to collect, track, and analyze large amounts of data.
Excellent active listening skills.
Ability to prioritize tasks based on urgency and importance.
Motivation to learn new skills and technologies
Fintech experience (desirable)
 
**Work conditions**
Cozy office (near KPI metro station) 
Professional growth.
A cool team.
Challenging projects and tasks.