Position: Documentation Engineer
Company: AOG.jobs
Category: Other
Experience required: 3y
English level: upper
Published: 2021-12-01T00:00:00+02:00

About the project:
Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs), offering smokers a healthier alternative to traditional cigarettes. The target audience is more than 1 billion of consumers around the globe.
Mission is to help client with engineering of comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in engineering of core platform components for best in class eCommerce, Digital Marketing and IoT solutions.
As a member of the Integration platform team, you will collaborate with software development teams and other organization departments. This is a senior position that presupposes consulting, information design, content structure, and review.

What we definitely expect from you:
Upper-intermediate level of English
3-year experience in documentation development proven with your writing portfolio
Hands-on experience in the industry-standard authoring tools (DITA, MadCap, RoboHelp, Office suite), diagramming and screen capturing tools to deliver content across mobile, web, desktop, and print
Solid experience in managing content in Confluence
Analytical thinking and content architecture skills
Strong drafting, copy editing and proofreading expertise
Solid knowledge of key technical publication style manuals
Perfect interviewing, time management and multitasking skills
Fast learner capable of acquiring new expertise
Good understanding of IT company business processes, SDLC, and DDLC will be a plus

Responsibilities:
Deliver quality documentation that spans API documentation, developer guides, release notes, user guides, help systems, success stories, newsletters, blog posts, policies, standards, FAQs, and how-tos
Deep understanding of APIs, SDKs, and application design principles
Estimate and review documentation deliverables
Work closely with SMEs to ensure the content top accuracy and quality
Design graphics and diagrams to simplify complicated concepts
Deliver clear localization-friendly UI text
Contribute to polishing documentation according to standards, practices, and procedures

We offer:
Part-time workload on remote basis
Project starts ASAP after approval
Worthy reward based on your skills and experience