Position: Junior Customer success manager
Company: Resultify
Category: Support
Experience required: 1y
English level: upper
Published: 2021-09-01T00:00:00+03:00

Malmö, Lviv — Sweden/Ukraine
Välkommen!
Resultify is a Swedish digital agency with a wide experience in media production, including online advertisement and building web solutions for enterprise clients.
We build standard and custom web sites for all kinds of businesses. This can include product management systems, e-commerce solutions, various API integrations (Google, Facebook, Twitter), and more.
Resultify in Sweden is looking for new Customer success managers to secure customer success in using online tools and services like HubSpot, WordPress and TYPO3. As a Customer success manager at Resultify you will translate needs into requirements and solutions in online tools, configure and customize customers setup (including installation and configuration of plugins and themes), onboard and train customers, act as customers ‘Super user’, proactively suggest improvements.

**Required skills**
English level: at least - B2 (Upper intermediate) and above
Tech and computer savvy with an interest to understand software and numbers, data analytics, marketing technologies
Business acumen (rather a business degree than a tech degree)
Experience in working with any CRM, CMS and/or email marketing will be a big plus!


**Soft skills**
Great communication skills
Self organised and proactive, take initiative
Willingness to learn more, passionate learner, self-starting
Good team player who can also work independently
Solution-focused rather than problem-focused
A non-prestigious person who is not afraid to either ask or roll up their sleeves when needed

 
**Nice to have**
experience on work with CRM (Hubspot), CMS (TYPO3, Wordpress) will be a big plus!

**We offer**
Flat structure
High level of social trust
Interesting projects
Friendly and supportive team
Dedicated HR,  TL
Possibility to travel to Sweden
Full-time position with flexible working hours
Excellent benefits package
Comfortable workplace in the downtown area of Lviv

**Responsibilities**
We are searching for new employees to work with:
	
CRM system: Hubspot
CMS systems: TYPO3, WordPress
Customer success/support and simple marketing advice

**Company and project description**
Resultify values are:
Success together,
Results in mind,
The full picture,
Sustainability,
Strength in diversity (our Sweden office received a diversity award).


Our vision is: **Results in mind, creativity at heart**

We have a large variety of  projects, you can look at part of our portfolio here:  https://www.resultify.se/case. Our expertise  is in web development, marketing, and consulting, and we do complex package service for our clients, who are mainly B2B clients in Sweden. From time to time, we also take part in social projects.
The person we’re looking for is proactive with the ability to question things and suggest creative solutions. Our supportive team helps you be yourself and feel welcomed. We’re looking forward to seeing you as a part of our team.

What makes us different is our Scandinavian workflow and management, projects of different duration and complexity and a high level of social trust. We provide an excellent benefit package after the initial trial period. 
Sounds interesting? Apply to join Resultify now!