Position: Support Specialist
Company: Cloudprinter
Category: Support
Experience required: 1y
English level: intermediate
Published: 2021-01-01T00:00:00+02:00

REQUIREMENTS:

- 1+ years of experience in the customer service industry
- Upper-Intermediate/ advanced level of English ( both spoken & written)
- Excellent communication and negotiation skills
- Experience in communicating with clients (preferably to be a stress-resistant person)
- Ability to work effectively with minimal supervision
- Attention to details
- A fast learner who is flexible and copes well under pressure

RESPONSIBILITIES:

- Give Support to the customers via chat
- Identify and escalate priority issues
- Ensure customers' satisfaction
- Working with CRM system (experience working in HubSpot will be a plus)