Position: Integration Engineer (telecommunication product, Ukraine)
Company: ALLSTARSIT
Category: Support
Experience required: 2y
English level: upper
Published: 2022-04-01T00:00:00+03:00

◾️ ABOUT THE PROJECT

The customer is the worldwide leader in video delivery technology and services, enabling media companies and service providers to deliver ultra-high-quality broadcast and OTT video services to consumers globally.

The company has also revolutionized cable access networking via the industry’s first virtualized CCAP solution, enabling cable operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices.

Whether simplifying OTT video delivery via innovative cloud and software-as-a-service (SaaS) technologies or powering the delivery of gigabit internet cable services, the company is changing the way media companies and service providers monetize live and VOD content on every screen.

Specialization: Telecommunication
Headquarters: San Jose, California
Team size and structure: Up to 1500 employees worldwide


◾️ WHAT WE’LL EXPECT FROM YOU

Basic Qualifications:

✔️ Understanding of networking systems hardware and software design and troubleshooting
✔️ Strong theoretical knowledge in the following areas: IP network switching and routing protocols, TCP/IP stack
✔️ Ability to understand technical documentation including Software/Hardware Configuration Guides, schematics, work instructions, test procedures, etc.
✔️ Education: Bachelor in Computer Science, Electronic Engineering, Telecommunications or equivalent
✔️ English and Spanish languages - Advanced


Strong pluses (but not obligatory):

✔️ Experience in configuration and administration of Linux-based servers
✔️ Ability to understand, communicate and clearly document customer issues
✔️ Preferred understanding/knowledge of DOCSIS, DVB/ATSC, CMTS, and BNG configuration and troubleshooting
✔️ Knowledge of PON is a must (configuration and troubleshooting)


Scope of work:

✔️ Responsible for supporting activities for product client lab integration, testing, qualifications, and field trials
✔️ Responsible for clear communication with the client regarding the status and project plan for the product
✔️ Create and maintain project plan documentation
✔️ Responsible for testing new software and hardware; reporting and tracking defects to engineering
✔️ Design, execute and lead client field trials
✔️ Train clients on the operation and troubleshooting of the product system
✔️ Train the field service team on the operations and troubleshooting of product system and any new features that are supported
✔️ Assist with deployments and technical support as needed

This position requires some travel. During COVID pandemic travel restrictions, travel will be replaced by the shift of working hours according to the Customer's time zone.


◾️ ABOUT THE COMPANY

AllSTARSIT is an international Software R&D, Technical Support, and Talent Acquisition service provider established in 2004. The company specializes in software development services for clients across industries as diverse as cybersecurity, healthcare, fintech, telecommunications, media, and more.

Headquartered in Warsaw, Poland, AllSTARSIT operates development hubs across the whole CEE Region (Poland, Ukraine, Czech Republic, Romania, and Bulgaria), Israel, and Dubai. Additionally, AllSTARSIT has Tech Customer Support offices in the LATAM region, with an HQ in Colombia. The company has over 800+ talented Software Engineers and Tech Specialists spread across all locations.

AllSTARSIT expertise covers a variety of industries:
– Cybersecurity
– InsurTech
– AdTech
– Healthcare
– AI/Machine Learning
– Telecommunications
– Real Estate
– IoT
– Mobile
– Fintech

In AllSTARSIT we create a unique working atmosphere at our spacious and cutting-edge office in Warszawa that encourages professional growth, sharing ideas, and celebrating mutual achievements.

We are proud of our team and offer you to become a member of AllSTARSIT!