Position: Task and Processes Controller (FinTech)
Company: Pay Op
Category: Other
Experience required: 1y
English level: intermediate
Published: 2022-06-01T00:00:00+03:00

You should become the key alarming element of our corporate early warning system for top management when the leads and keys staff are sleeping on execution important tasks, incidents and partner’s requests. You will be the key person who influences the corporate activities to be in time.


**TASKS:**
- Active involvement and control of in-time execution/implementation tasks, 
  reaction on incidents and request from the partners and government bodies
 - Monitoring of Information systems, Email, Messengers, control of Incidents 
  and tasks backlog analysis (which tasks to be done right now)
 - Control of key staff, leads and executives availability 
 - Identifying the high-priority tasks with short deadlines
 - Checking if the process is correct and there are no wrong
 - Pushing on updating the department’s decision trees
- Control of negative costumers feedback, their satisfaction, 
  reports of communication, also  support, sales, marketing or verification 
  department quality costumer satisfaction
 - Executing small non-it projects
 - Control and analyse of departments weekly / other reports, upgrade of 
  reporting, analysis of performance, feedbacks.
 - Improving communication between departments, auditing team leads
 - Providing reports to the company’s management daily especially on new 
  critical tasks and the tasks for which there may be delays

**REQUIREMENTS:**
- Relevant experience in FinTech company
- Energy, result-oriented person (unto to boring when necessary)
- Perfectionist
- Englin B1+

**WHAT WE OFFER:**
- Challenging projects in FinTech and E-Commerce innovative domains
- Up-to-date software tools and approaches
- Being a part of the launch team of the best in class global products
- International team
- Working according to the Agile methodology
- Internal training in FinTech and E-Commerce domains
- Regular individual salary reviews
- Flexible working hours