Position: Client Support
Company: Corefy
Category: Support
Experience required: 1y
Published: 2021-09-01T00:00:00+03:00

**Responsibilities**
— Evaluate and prioritize customer support cases.
— Communicate and solve customers' problems regarding the platform issues. 
— Work with all internal groups, including account managers, sales, engineering, product management
— Prepare accurate and timely reports.

**Requirements**
— Ability to prioritize tasks based on urgency and importance.
— Motivation to learn new skills and technologies
— Good understanding of web Services, API integration.
— Understanding of PostgreSQL/MySQL or other database systems.
— Good time-management skills
— Great interpersonal and communication skills.
— Technical education (desired)
 
**Work conditions**
— Competitive timely salary.
— Variety of tasks to grow professionally, guidance and resources for self-learning, supporting colleagues.
— The ability to start your work day anywhere between 8-11 am.
— Paid vacation of 20 working days and sick leave.
— Comfy green office with unlimited coffee and panoramic terrace overlooking Kyiv open for you and your friends 24/7.
— Convenient location of the office (close to Politekhnichnyi Instytut metro station).
— No dress code and minimum viable bureaucracy.
— Friendly, meme-loving, and highly professional team.
— Corporate parties, events, celebrations.
— Language classes in the office (we learn Spanish).