lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Customer support
Category: Support
Experience: 7 years | English: fluent

I did a lot of translations to/from English. Thanks for that our website is able to provide information in several languages
I haven't enough experience but I'm ready to learn new information and to develop myself. I have a lot of experience in different spheres using English all around the world.
I am willing to work hard and to develop myself. The most important thing for me is a good team and to get paid in full due to my skills and desire to work
Position: Customer support
Category: Marketing
Experience: 2 years | English: fluent


I have provided professional and optimal support for clients of different organisations and brands that I have worked with.
Position: Customer support
Category: Support
Experience: 1.5 years | English: fluent


I have two years of working experience as a cryptocurrency community manager.
My achievement are:
Advice the on best approaches to Community building and community members’ engagement.
Engage with Fans and Followers to build relationships with the community and encourage engagement.
Weekly reporting on social media engagements within the community.
Monitor the success of the community and of social media in terms of the overall marketing strategy.
Respond to comments in order to foster a positive community.
Respond to comments and customer queries promptly.
Assist with AMA sessions and community broadcasts in different channels.

I also have knowledge in data analytics tools like Microsoft excel, powerbi and SQL.
Position: Customer support
Category: Project Manager
Experience: 4 years | English: fluent

Help in the building of a new project from scratch.
Increasing revenue and conversion rate for my department
I have worked across the spheres of sales, education and customer support services. With diploma in medicine and credentials in psychology, I use this to build strong relationship with my team. As a member of a team, I have been able to set and reach monthly targets while also keeping my team highly motivated. Educative and great at carrying my colleagues along.
I would like a well established company where I do not need to compromise my values and most importantly, where my workplace and personal life are significantly differentiated.
Position: Customer support
Category: Support
Experience: 5 years | English: fluent

Leadership Certification in Leadership
I have worked as a admin and customer support for 2 companies. Brimostech company and YainStem company has social media advertiser and also customer support in which I was the head of media. Worked 1 year for both of this company.
I expect to grow as I work for any company because I truly believe in growing daily because when we grow we get better results in what we do. So I expect Growth..
Position: Customer support
Category: Support
Experience: 3 years | English: fluent


I have worked as a Customer Support engineer where I provided technical support for Microsoft 365 products. Troubleshooting and resolving issues via phone, email or chat. Currently I am a Customer Support Quality Analyst where I ensure the teams I manage are following the right processes and standards in providing support by analyzing trends and spotting inconsistencies, sharing reports and educating the teams on what is expected.
Position: Customer support
Category: Support
Experience: 1 years | English: fluent


I have worked for 1 year at hedgehog in ukraine as a customer support representative.
Position: Customer support
Category: Support
Experience: 2.5 years | English: upper


I have worked in a big company as an IT Support Engineer with internal users and was responsible for the following:
- maintenance and troubleshooting of more than 300 user desktops, laptops and periphery devices;
-Answering incoming chats, tickets, and emails from English-speaking users.;
- OS, network, applications support and troubleshooting;
- MS Office 365 applications set up and support;
- Work with CRM-systems
Position: Customer support
Category: Support
Experience: 3 years | English: fluent

-I was retained after my compulsory national service at the lands commission because of my ethics and got hired after an interview.
- I got hired as a Qatar airways cabin attendant whilst in my final year of university( before I graduated).
-always the go to person on board whenever a passenger needed someone to address an issue 
- clients who visited the lands commission always me to be the one to work on their files because I was always on top of my game . I always made sure clients were satisfied with the results .
I have work experience with customer service as a cabin attendant (Qatar Airways)
I am very tolerant, attentive, I pay attention to detail and very accommodating.
I am fluent in English and also speak and write French ( intermediate level)
My last work experience was in an administrative role for the IT department of the Lands Commission headquarters, Ghana, where I set up meetings and recorded minutes , typed memos and planned schedules . I also communicated with visitors and clients and made them feel comfortable whenever they had a meeting with the department head.
I am hardworking, a great team player and a goal oriented person.
I expect to face challenging tasks which will help stretch my abilities to the optimum .I look forward to becoming a better person through my experience with the roles I’ll be assigned.
Position: Customer support
Category: Support
Experience: 6 years | English: fluent

Having worked for companies as customer support manager,returning mails,organizing meetings,attending to customers and solving job related issue in ensuring customer satisfaction through my experience.
I'm a Copywriter with 6 years experience writing for websites, blogs and businesses of different sizes and maturity which improve the site traffic, subscribers or sales. 
I pay attention to details, proofread my work and deliver on time.
i maintain communication with my client all through the period of the project and update them on progress as appropriate.
shoot me a message, let's work together
Position: Customer support
Category: Support
Experience: 7 years | English: fluent


I’m a Customer Care Representative, I take care of customer’s journey with the company I work on currently. I elaborate reports for them to increase their loyalty. Track customer service cases and update service software with cuscomer information. Deliver exceptional customer service to every customer by
leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Analyze customer service trends to discover areas of opportunity and provide feedback to management.
Position: Customer support
Category: Support
Experience: 3 years | English: fluent

I’ve been the best Salesperson in my team for the past 4 months consecutively. I’ve developed ethical standards and good communication skills. I’ve also improved on my speech, typing skills, and the use of daily-used computer softwares. During my time at my previous job I had the privilege to witness the company grow from being a startup company to a well-recognized firm. I’m proud to have been a part of the process.
I’m currently working as a Customer Experience Advocate. I’ve been in customer support for 4 years. My duties have comprise of resolving customer questions and complaints, solving technical issues, working with formulas, handling incoming calls,  emails and chats. I’ve also gained experience in softwares like CRM, Service Desk, Jira, Zendesk, Salesforce, and other softwares.

During my first two years in Ukraine I worked as an English tutor and that helped me improve my communication skills and leadership qualities.

I’ve also worked in Insurance Sales with an American company( 2years). I’m looking to learn new skills and expand my knowledge and skills in different areas.
I expect to learn new skills and most importantly  develop myself as an individual. I want to be a part of a team that is forever looking to expand and grow. I look forward to explain more on how I can be part of the team and what we can both benefit upon working together.
I’ve also started working with Java recently, and I’m pretty psyched about that!
Position: Customer support
Category: Support
Experience: 1 years | English: intermediate


I’m  currently working with the team to develop and improve the Harenergo project, a mobile application for transferring indicators and paying payments.
 I am currently working as a customer support manager.  I help people to resolve they’re questions if something wrong with an mobile application and etc.
Working with CRM system also.
It would be good to work from home, getting help from the technical side, good salary, good attitude of colleagues and superiors, work without night shifts.
Position: Customer support
Category: Support
Experience: 1 years | English: fluent


In my previous positions, I offered support in troubleshooting customers' complaints, advising customers on product selection and usage. I also worked with a team in receiving, processing and tracking customers' orders via asynchronous communication. 

I also have experience writing engaging  social media contents.
Position: Customer support
Category: Support
Experience: 5 years | English: fluent


In my role as a customer support representative, Administrative officer and Teaching assistant I have deployed the knowledge of CRM tools to work effectively.I am familiar with CRM Tools like Zoho.com, Zendesk,Hubspot and demonstrated good knowledge of business process and productivity tool like Google workspace, Microsoft suite/teams,Slack,Zoom,Clockify,Clickup,Mailchimp,Trello,Canva  amoungst many others.
Position: Customer support
Category: Support
Experience: 0 years | English: fluent

I've been a teacher of English for a long time and it's time for me to goo on in another sphere. I definitely know that I can complete other types of work as for example customer support. I am a quick learner with analitical skills and a set of good sogr skills as well. I'm enthuthiastic, active, responsible and open person.
I've been a teacher of English for a long time and it's time for me to goo on in another sphere. I definitely know that I can complete other types of work as for example customer support. I am a quick learner with analitical skills and a set of good sogr skills as well. I'm enthuthiastic, active, responsible and open person.
........
Position: Customer support
Category: Support
Experience: 0 years | English: basic

I worked in shifts for 18 hours a day. Is this an achievement?
I've been working as a cook for 4 years. This is my profession.

The kitchen is very interesting. But helping people to be not only full but also satisfied is my goal.

Unfortunately, my English is not very good, but I strive for the Intermediate level.

I want to try myself in the field of technical support and I'm sure that everyone will be satisfied.
I want to join IT as a customer technical support officer
Position: Customer support
Category: Support
Experience: 0.5 years | English: upper

I have a huge experience working with people, so I have developed a stress tolerance and the skill to smooth corners in tense situations. I also have an analytical mindset, which has helped me to find an approach to difficult clients who now work with our company. In addition, I am really ambitious and always try to work harder to get the best results. Every week I bring my company at least 15 clients to work with. I have the ability to find an approach to any type of client, as I often work with objections.
I’ve been working as sales manager in logistics company for 7 months. My main responsibilities was find new clients, bring the deal to the signing of the contract and further handle the transportation of their vehicle from one state to another. Establish the most profitable transportation route, find a reliable driver, and keep the client informed throughout the transportation process.
Position: Customer support
Category: Support
Experience: 0 years | English: fluent

Every accomplishment starts with the decision to try. And I just keep on trying.
I've been working in customer service, hospitality, and education field. U.S.A., UAE, China. My last position was foreign English teacher supervisor. Currently would like to pursue a career in customer support.
Looking forward to working in a positive and highly motivated environment.
Position: Customer support
Category: Support
Experience: 2.5 years | English: fluent

I’ve worked as a freelance photographer for 2 years so i have experience with customers and I’ve been contracted lots of jobs over the past years one I’m particularly proud of was the Job i did for a publisher , Zio Apollo press
I’ve not professionally been employed by a company, i have only been contracted but I believe with my experience working as a freelancer I’m qualified and can communicate and work efficiently
Position: Customer support
Category: Support
Experience: 0 years | English: intermediate

Finalist in the "Seller of the Year" nomination of the DZWinner
competition in 2019.

Raised the grade of Team Lead to the level of Senior in 1.5 years.
I work as a Team Lead on sales projects not connected to IT, but I want to change my specialization, (more information i perform at my CV).

In my current job, I perform the following functions:
- Mentored and training new Supervisors at all
- Creating prototypes for designs and training materials.
- Conducting negotiations with customers.
- Working with jira, trello, impact 360
- using CRM systems like QliK, zoho and others
- Using various quality management tools (QMTs)
- Building and completing KPIs for sales projects
- Work with reporting (daily, monthly, quarterly)
(At this point in my team we got 30 members, on my department (before there were up to 60 people)
- Work on performance of indicators 
- holding corporate events

My specialization is not directly related to the field of IT, BUT The dream is to start working in the field of it, because I like to work with everything related to PCs.
My passion is to learn about everything new in the field of computer technology so, i want to turn hobby into life's work.

And i think, that and i can do it well ;)
Position: Customer support
Category: Support
Experience: 2 years | English: fluent


I worked as a customer support agent for 2 years in two different companies, thus I have an experience of communicating and solving the problems of clients that are from different industries

Both companies in which I worked were closely connected with monetary operations, so I realize what responsibility and stress tolerance are,competently combining productivity and comfort for the client

Communicating with native-english speakers is not something new for me because I also worked as a freelancer for a long time and I know how to make a conversation so that both the client and the company will be satisfied with its results.
Position: Customer support
Category: Support
Experience: 1 years | English: intermediate


I worked as a customer support manager for an online English school for one year.  Later, I was promoted to the position of corporate department manager and was involved in the creation of schedules, progress reports and communication with clients.  In my work I used many platforms, such as: amoCRM, Slack, Omnidesk, Excel, online telephony MicroSip, Mango.  Before that, I also worked for a year and a half in the hospitality industry, where I developed my communication skills.  I want to find a job where I can develop personally and professionally.  Ready to learn new things
Position: Customer support
Category: Support
Experience: 2 years | English: intermediate

I was the best salesperson in my team .l’ve developed good communication skills and it boosted my confidence.l’ve also improved typing skills,speech and the use of a computer
I worked as a sales agent for an American based merchant cash advance company as of 2019 February to 2020 November.l was an outgoing phone operator .We lend money to high end businesses which they would pay back in a specific period of time.

I also worked as a customer service  agent as of December 2020 to October 2021 at a Master call company. ln that position l helped clients with questions about our products,thus including incoming and out going payments and the use of payments and the use of the services as a whole. I also resolved  customer questions or complaints via emails and calls .During this time l  gained experience in softwares like CRM , confluence, service desk ,Jira,and other softwares.
I want to be part of a growing team .l expect to learn new skills and mostly to improve myself as an individual.l also want to be part of a team that has vision.My goal is to be part of the team that will impact the world in a positive way.
Position: Customer support
Category: Support
Experience: 0 years | English: intermediate

I`ve got great communication skills from my previous work. Also, I am a great team player. I always get along with new people as well as unhappy customers.
I worked as a waiter from 2014 to 2016.

it was my first job that gave me communication experience. It was while working as a waiter that I understood how to find an approach to any person. The work was hard but fun. I liked it. 
Most of all gave pleasure to solve the unsolvable and the guests were always grateful.


Then I worked as a Bartender from 2016 to 2019.

After working as a waiter, I became interested in the bar theme. It's a completely different job. This job requires not only communication skills but a good memory as well. It was years of continuous study. Had to work fast but never sacrifice quality.


After that, I was working as a Bar manager from 2019 to 2022.

It was a completely different level. There were two people in my subordination, and my job was involving sale contracts. I was also engaged in organization, control, and motivation of our staff as well as product purchases.
This work gave me a lot of experience and connections.


And I was working as a Sales manager from 2022 to 2023.

I was working with our team. We were engaged in the sale of spare parts for mobile phones and computers.
I expect to meet a great team and work hard while improving myself.
Position: Customer support
Category: Support
Experience: 0.5 years | English: upper

Worked with a large database of English-language texts. Also improved my English and increased my ability to use Google Sheets.
I worked for 5 months on one project at the Boosta company + for 3 months in Customer Support at QWERTY.  Namely, I worked on English-language content for two educational sites. Wrote and edited English-language texts. Also worked with Google Sheets and Microsoft Office.
Position: Customer support
Category: Support
Experience: 0.5 years | English: upper


I worked for a long time in the sales department, after a long time I realized that this was not for me and due to a good opportunity, on the 7th month of work I was able to realize myself in the direction of an office manager + gained experience as an acting Hr manager + acting sys.Adm. helpdesk. As a result, I decided to start developing in the support direction, because. It turned out to be an activity that I enjoy.
No offers from financial companies like:
Sales manager, retain manager, or (hiring) recruiting for the employees from last two positions!
This shit are isn't allowed here!
Position: Customer support
Category: Support
Experience: 1.5 years | English: upper


I worked in the international company that is the leading freight audit and payment provider in Europe from 2021-2023. Was responsible for more than 40 Client`s logistic companies within my scope. My main responsibility was to provide Client and Customers support through quick disputes regarding processing issues and Jira's service desk tasks as official correspondence. Analyzed and processed large amount of freight data and invoices using the internal platforms and rate books. Used my problem-solving skills to identify and solve issues. Additionally provided support to newcomers regarding internal business processes.
Position: Customer support
Category: Support
Experience: 2 years | English: fluent


Key achievements:
- Average customer satisfaction (CSAT) score is around 90-100%
- Achieved issue solution in 80% of all the cases (3k in total)
- Successfully implemented suggestions (in 35% of conversions) for driving traffic to the customers’ sites and making their business grow
- Assisting VIP and Priority users
Position: Customer support
Category: Support
Experience: 3 years | English: upper


Kyivstar Call Center |May 2020-Jul
2020

- make around 150-200 cold calls per day
- create a script for call
- sell the product

Customer Support| Aug 2020 - Dec
2021
- communicate with the customers via email/live
chat/phone
- solve the problem with transactions
- open and close accounts
- verify documents
- provide with the information needed for the
authorization and registration

Dispatcher for USA market | Jan 2022
- Jan 2023
- call customers for set up an appointment
- book appointments
- charge customers for the service
- create online appointments for the customers in
the platform
-talk to the insurance companies
- track ETA of the parts and contact cx
I just want to develop myself and get more support from other members of your team. Just do your work properly and the goal of the company will be reached sooner
Position: Customer support
Category: Support
Experience: 1.5 years | English: intermediate


Last 1,5 year I worked as customer support manager on logistics company 
My daily routine was providing an update and help our customers with their requests 
Good communication skills included written communication and customer service skills via phone
Position: Customer support
Category: Support
Experience: 1 years | English: upper


LLC “Orimi Trade”, Khmelnytskyi
Worked in company as a promotions manager of tea and coffee
Internet shop “Мамина Деточка”, Khmelnytskyi
I was selling kid’s clothes through internet shop. My duties were: answer email, call inquiries, live chat about our products, shipping and customer claims and returns. All work was held from CRM system.
“Clever Production Group” LLC, Khmelnytskyi
 Clever Production Group is a distributor of the plastic molds in Ukraine. I was working there as a supply manager and also the translator of the English language. My duties were: 1. To supply factory with all needs, instruments and materials. 2. Translating contracts from English to Ukraine language and vice a versa. 3. Logistics of the goods from China and Korea and Germany, custom clearance and also finding tracks to deliver the goods to factory in time. 4. Fulfilling the documentation in 1C
Shalam Packing Solutions LTD, Ceasarea, Israel
Shalam Packing Solutions LTD it is a company that produces plastic products for food industry. I was working there on the automatic machines. My duties were: to control the quality of the products on the machine lines.
Customer support representative in the company that helps people to buy products on the Taobao and Tmall.
Position: Customer support
Category: Support
Experience: 5 years | English: basic


Management of user and employee accounts.
(Zendesk, Backend, etc...)
Customer support online
Bulding timetable.
Test orders.
Monitoring the operation of auxiliary applications.
Work with different additional services.
Position: Customer support
Category: Support
Experience: 1 years | English: upper


Manager Tours&Tickets
Consultation of potential clients
Search for offers for customers.
Makes posts in Telegram.
Analysis of the tourism market.

Assistant manager Delfa Tour
October 2021 - December 2021 | Kyiv
Consultation of potential clients.
Collection of important documentation.
Search for offers for customers.