lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Operation Manager/COO/Project manager
Category: Project Manager
Experience: 11 years | English: fluent

Best service for consumer electronics in Ukraine.All processes installed and stabilized.
Director of service departments with Samsung Electronics:
-20Y+ Experience Build and maintain processes 
-Business Project management
-Strategic mind, Goal setting and achievement
-Drive and coordinate the team
-Maintain Customer-centric approach
-Managing multiple projects simultaneously
-Identifying & Driving continuous improvement
-Leadership targeted to effectiveness
-Resources facilitation by reasonability
Looking for COO/Business manager/Project manager position
Challenges and involvement, process creation and stabilization - desired.
Position: Operation Manager, Customer Support
Category: Support
Experience: 2 years | English: upper


- calculating costs of transportation depends of customer’s request
- communicating with counterparties, shipping lines, port authorities
- placement of bookings
- working with 1C, drawing up contracts
- reservation of transportation by rail transport
- "cold calls" for searching new potential customers
- experience in re-tabling cargo from a wagon into bags and ordering relevant documentation for customers
- submitting instructions for bills of lading, agreeing them with the customer
Position: Operation Manager/Customer support/Sales
Category: Support
Experience: 3 years | English: upper


Hello,

My name is Nhuien Tuan My (Mika). I’m writing to introduce myself and tell you a bit more information about my experience.

I’m 27 years old and I was born in Kyiv, but my parents are from Vietnam. That's why I can speak English, Russian, Ukrainian and Vietnamese fluently.

When I have free time I prefer to watch TEDtalks, NETFLIX, also I adore spending time with relatives and friends. Sometimes I like experiencing such activities as skydiving and diving.

Previously, I worked with foreign markets with strong economies like Europe, USA and Asia. These countries attract me a lot. I am able to work in a team and be a leader. I have had experience managing more than 15 people in a team. Working with clients, resolving conflicts, negotiating with partners and making important decisions.

Best wishes,
Mika.
Position: Operation manager ( Technical Operations )
Category: Support
Experience: 1.5 years | English: basic


Work in a gambling company as a Risk and Payment manager (Operation manager). The main work cycles consisted of working with KYC/AML, working with anti-fraud activities, processing manual payments to customers, receiving requests from support to resolve issues of various kinds, interacting with payment systems, working in spreadsheets, etc. I want to develop further in the gambling industry in the anti-fraud position or in positions related to the maintenance and configuration of payment methods.
Willingness to develop and improve their skills in the field of combating fraud and abuse in gambling.
A clear understanding of the processes and practices related to the prevention of fraud and abuse in gambling.
Willingness to work in a team where each member collaborates to achieve common goals.
Position: Operation Officer, Product Owner, Project Manager
Category: Product Manager
Experience: 0.5 years | English: intermediate

Organized the work of International Startup in the IT field (game dev company) from 3 people to 30 people in 10 months
Organized the work of Business Groups for entrepreneurs in a coaching format
Being in charge of Business Community Club in Kyiv, urged the double increase in the number of community members 
Co-ordinated projects of cooperation with international organizations (UNDP, EBRD, IOM, GIZ, Renaissance Foundation), As a result, the entrepreneurs received grants for their own business development
Organized a small hotel management consulting company
Converted student hostels to hostels with European standards of service during EURO 2012
Activities:
•	Development and promotion of new products
•	Search for new customers
•	Participation in tenders
•	Product promotion activities
•	Launching a new line of business: Private events
•	Idea generation
•	Work with contact databases
•	Organization and holding of events
•	Strategic sessions organizations for setting up business goals 
•	Launch chatbots
•	Organization of the sales system
•	Writing scripts to business processes
•	Automation of processes
•	Organizing communications between different departments and countries, organize stand ups
•	Analyze information, collect data, research processes
•	Development of the company's profit participation system
•	Organization of employee search system
•	Organization of the community of entrepreneurs in Kiev
•	Promotion of club services in Kyiv
•	Promotion of Business School courses
•	Establishing a loyal brand community
•	Development of the project development strategy
•	Organization of the team
•	Formulating and testing hypotheses
•	Project promotion
•	Organization of accommodation services
•	Organization of the marketing process
•	Development of the brand of the company
•	Promotion of services, cooperation with contractors
•	Hotel consulting
I want to be involved in versatile processes in the company. They may involve the implementation of new and existing ideas, managing processes and people, learning, and teaching. Moreover, I am goal-oriented, open-minded, ready both to accept ideas and suggest new ones. In addition, I am good at organizing events, dealing with challenging tasks. I am proficient in building new systems and applying knowledge in practice!
I want to work on projects that will suit my inner feelings, where I will be able to work with people developing their talents. Close-knit relationships between people are of utmost importance in fruitful cooperation on the project. I expect the company to be open to new perspectives and their implementation. Care for all employees plays a key role in my perception of the company. Active participation in the existing systems and organizations of internal projects is one of my main objectives.
Position: Operations
Category: Other
Experience: 11 years | English: upper


Current position includes but not limited to:
Developing a strategy for the business operations and realization of it  
Analyzing expenditure costs and budgeting to benefit the prioritized areas 
Project planning and implementation 
Transforming the existing workload in the way that is most efficient and profit maximizing 
Communicating with existing and potential foreign partners for emerging business opportunities 
Negotiating business opportunities and generating new contracting opportunities 
Monitoring the employees and evaluating the workload completed 
Developed effective business plans, achieved profitability goals, and grew business and client retention. 
Collaborated with sales, service, finance, and logistics departments to influence critical business growth outcomes.
Position: Operations
Category: Other
Experience: 3 years | English: fluent


English language teacher 
Taught English to non English speaking students (ESL) - Taught Corporate English

Translator,  Basketball Club Ukrainian Superleague
Translated sports magazine articles/interviews (Ukrainian – English / English – Ukrainian)

Health Client Concierge 
Processing the members’ requests (tickets) / Provider / facility search based on that suit the members’ needs and conducting further communication with the providers and health insurances

Operations Coordinator
Providing and facilitating Client / Provider schedules and making sure that clinicians have what they need to do their jobs safely and effectively / Coordinating with other departments to ensure that projects are completed on time and within budget
Creating various forms of team documentation and ensure that all are organized, distributed and maintained per established standards/ Coordinating and participating in teams meetings 
Qualification clients into ABA Program

Clinical Operations (Revenue Cycle Management Team)
Developing and implementing processes improvements for ABA Clinical Care Teams / Improving strategies for patient care regarding digital services 
Coordinating internal resources and third parties/vendors for the flawless execution of team’s projects 
Developing a detailed project plan to track progress / Collaborating with BCBAs to improve performance across the clients’ care teams 
Managing audits and creating tracking tools for Functional Behavior Assessment / Direct Intervention Authorizations to ensure both client and the company are not experiencing billing issues / Developing Salesforce Dashboards and Reports to Automate the Process and Workflow for Clinical Operations Team 

VOB/Prior Auth Specialist (Billing Team)
Verification of medical insurance benefits and eligibility for new and existing clients existing customers with changes in insurance, and reactivated patients / Submitting Prior Authorization requests to Insurances / Creating and analyzing Google Sheet Reports
Improving VOB/Prior Auth strategies within using digital services 
Working with clients ensuring they're receiving the tools and support needed to achieve their goals
I have always had lots of ideas about solving problems for people. In 2022 I completed Product Management course so now I know tools which will help me to build products from ideas and impact a large number of people. I have a goal to join Product Team in the near future. I will be a valuable asset to the team as I am ready to roll up my sleeves to learn and work until get success.
Position: Operations
Category: Other
Experience: 5 years | English: upper

Got an offer to be promoted to a manager. 
Won employee award (as the best in the department) multiple times. 
Created regulation rules for the department. 
Got a job in entertainment I was dreaming about for a long time, although my physical condition is not quite suitable for this industry (I have a disability). 
Got an offer to participate in entertainment program creating. 
Discovered specific patterns in fraud activity.
• Feb 2022 - currently 
Bolt, Kyiv - Operations Coordinator 
Fraud monitoring, users feedback analysis, problematic orders review, data gathering, deep dive. 
• Aug 2020 – Feb 2022
Choice.qr, Kyiv – Sales Manager
Working on new leads, consulting clients on the product, assisting with trial period, creating invoices, accepting payments.
• Jun 2018 – Feb 2020
IMG Worlds of Adventure, Dubai, UAE – Performer artist
Participation and creating park entertainment program.
• Feb 2016 - Jun 2018
OOO Wentrum, Kyiv – Customer support agent, Quality of Sales Manager
Working on new leads, consulting clients on the product, assisting with placing orders, assisting with payments.
  Controlling Sales agents’ performance and creating reports on it, researching and creating analytical reports of unpaid orders and inquires.
Sales, cold calls, dating agencies, working with russian or Belarus market.
Position: Operations
Category: Other
Experience: 11 years | English: fluent

- business process optimization
- construction of new offices and launch
- budgeting and cost optimization
- team training
Operations - 1 year
Administration - 10 years
Sales - 1 year
Budgeting - 5 years
Events - 1 year
Business Process Optimization - 2 years
- dynamic
- challenging
Position: Operations Agent
Category: Support
Experience: 2 years | English: fluent


- OPERATIONS AGENT
Processed incoming requests.
Verified electronic documentation.
Provided accurate, reliable, and complete information for the AI system.
Attached updated documentation to the operational database.
- CUSTOMER SERVICE REPRESENTATIVE
Communicated with customers, managers, and other departments.
Processed business operations in SAP.
Created the register of documents and providing a structured client base.
Followed the procedure of preparation of payment documents.
Issued bills, tax invoices, orders, and contracts.
Registered outgoing correspondence and documents.
-TRANSLATOR
Translated international relations related content: essays, theses, articles.
Managed interns’ group for translation documents and procedures.
Liaised with a mentor to ensure that translations are true to the original meaning.
Accomplished research for translation of terms and specific national lexicon.

(detailed description in my CV)
Currently I am looking for remote job as Customer care, Lead Generation, Sales Manager Assistant etc.
Position: Operations analyst
Category: Other
Experience: 10 years | English: fluent


A dynamic analyst with a strong background in most aspects of operations, administration and financial management. Comfortable being engaged in pivotal corporate moments and initiative implementation processes. I used to work in a fast-paced remote international environment, owning processes and C-reports independently. Mostly conducted operational reporting, projects evaluation, budgeting, consulting, internal auditing, and communications to support Managers with all information needed for decision-making and maximizing efficiency.
Position: Operations Analyst
Category: Other
Experience: 2 years | English: fluent


Over 2 years of professional experience as an Operations Analyst in the Medtech industry. Also interested in exploring my creativity through creative copywriting and marketing.
Position: Operations Analyst
Category: Other
Experience: 3 years | English: intermediate


Procedural Control: Expertise in writing, editing, and presenting procedures to ensure clarity and consistency.
Coordination and Communication: Strong ability to coordinate and communicate effectively with various departments to foster collaboration and streamline workflows.
Data Mastery: Skilled in collecting, analyzing, and visualizing data using tools such as Google Sheets or Excel.
Reports and Proposals: Skilled in creating comprehensive reports and developing persuasive arguments for data structuring and visualization.
Technology Proficiency: Proficient in using Google Docs, Trello, and Confluence to optimize processes and enhance productivity.
Position: Operations and Communications Manager
Category: Support
Experience: 9 years | English: fluent

Self-motivated, creative manager with 7 years of experience in the field of online education.
Able to involve and encourage people to carry out their duties responsibly in conditions of remote work. 
“ Skyeng Manager of the year 2018”
“ Teachers Department Best Employee 2020” in Skyeng
Open-minded and diverse personality with various interests. 
English level C1 - got a FLEX scholarship in 2005.
Ortnec Services Ltd, Cyprus
Key Account Manager (April 2022 - Present)

Key accounts management, problem-solving, communication, sales, and trade marketing.
New business development and database management.
Skyeng, Remote
Team Lead for Different Educational Projects (February 2020 - March 2022)

Launched the project Premium English, selected and interviewed prospective teachers.
Managed seven group managers, achieved the highest ratings in the teacher's NPS survey.
Selected, taught, and organized onboarding work process for 150 teachers.
Managed finances, daily reports, and motivational schemes.
Launched QA process from scratch.
Native Teachers Group Manager (November 2018 - August 2019)

Managed 100 native speaker teachers and integrated KPIs to prevent teacher turnover.
Won the "Manager of the Year Award" in 2018 and 2020.
Conducted numerous meetings, presentations, and conferences.
Junior Scheduling Department Lead (February 2016 - November 2018)

Managed scheduling department, dealing with around 20 tickets daily.
Worked with VIP clients and taught junior managers all the basics.
Customer Support Manager (August 2015 - February 2016)

Assisted 1200 teachers with administrative, financial, and organizational issues.
Used Jira, CRM, Usedesk, Omnidesk for task setting and scheduling.
Supermarket chain "Ekomarket", Ukraine
Quality Assessment Specialist (May 2013 - May 2015)

Outlined quality assurance policies and procedures, ensured compliance with standards.
Oversaw inspection and quality systems, performed product testing.
Documented quality assurance activities, analyzed customer grievances and other non-compliance issues.
Position: Operations Assistant/Account Manager/Event Manager/Business Development
Category: Other
Experience: 4 years | English: fluent


Detail-oriented operation specialist with a customer-facing background. I have almost five years of experience in a variety of industries, including Cybersecurity, web development, and Healthcare. With a broad list of roles I've had a chance to take up, my main objective has always been building long-lasting customer relations and providing the best client experience.

I've spent all of my professional experience so far working in startups, so I strive in a fast-paced environment. Creating unique solutions for particular needs and building processes from scratch is my passion. My biggest strength is my ability to generate ideas and brainstorm.

Currenly working as a customer support representative for a healthcare company.
Position: Operations / BizDev manager
Category: Other
Experience: 1 years | English: upper


Operations manager at IT
• Improving processes across project teams and main holding departments
• Project operational costs optimization
• Legal compliance policies implementation
• Payment, support and localization external teams management

Head of Commercial at Logistics
• Built a sales strategy and marketing policies from scratch 
• 50+ corporate clients brought personally
• х3 sales volume increased 
• Got long-term contracts with top international companies

Head of Sales at Logistics
• sales and customer service teams management 
• personnel hiring, adaptation, training and motivation

Sales manager at Logistics
Position: Operations, Business Development, CEO
Category: Other
Experience: 11 years | English: fluent

Management of all departments 
P&L and budgets, reporting 
Built departments from scratch - Sales, Retention, Lead Generation
Managed big size company (500 people)
Sart-ups and managing company during market entry
Actual MBA (on campus) from the US university
Fluent in verbal and written English
Operations management 
Built Sales, Lead Generation and Retention departments from scratch
Business Processes and Automation
CRM Implementation
Company management, Financial (500 people)
Business strategy development and optimization of sales processes
Marketing and promotions
Business Growth Consulting 
Partnerships and dealers' relations
CEO, Operations, Business Development
Position: Operations coordinator
Category: Other
Experience: 4 years | English: upper


Maintainance of CRM for efficient client management.
Work with inbound and outbound leads.
Full-cycle international and local B2B/B2C sales (from prospecting to closing).
Commercial negotiations with local and international partners. 
Nurturing client relations and customer success management. 
Completion of applications for grants, accelerators, and other programs.
Managing day-to-day project coordination, planning, and implementation.
Preparing quarterly reports.
Organizing visits of foreign delegations, and business trips, and participating in exhibition activities.
Conducting negotiations, correspondence with foreign partners, and drafting commercial offers.
Position: Operations Coordinator; Project Adminstrator; Data Entry; Virtual Assistant; Administrative Coordinator; Integration Manager; Assistant Brand/Design/Brand/Product/Innovation Manager
Category: Other
Experience: 11 years | English: fluent


First degree: Linguistics
Second degree: Management, remote, in progress
Work experience: since 2005
Industries: Language service company, University, government, media NGO, construction, events, diplomatic institution
Positions: translator/interpreter; translation manager; freelancer; coordinator; accreditation team member; security integration manager; protocol assistant; protocol manager
Technologies: Windows (Microsoft Word, Excel, Power Point, Outlook), Internet, Google Suite, Skype, Teams, Social Media, Clickup, some CAT tools, some video and photo editing
Currently: working on a creative portfolio. At the same time looking for innovative, remote opportunities. Purpose: to be enagged in communication/product/ brand/ marketing/innovation design, coordination and management.
Expectations: to be a fully trusted member of a great mission driven team with the sense of unity and teamwork respecting work and life balance, who, before criticising and blaming, always as a first step looks for understanding and solution.
Position: Operations Coordinator / Risk Assessment Manager
Category: Other
Experience: 5 years | English: upper

* Client Care department has grown under my supervision from 30 team members to over 150, wisely and smoothly, without lagging behind in quality and processes organization levels;
* succeeded with bringing to life dozens of new project, soft integrations, new feature development processes staying in close touch with other departments and multiple providers;
* team members coaching;
I am an immensely responsible person who's looking for new remote opportunities. Having gained decent experience in client care sphere and leading 100+ employee teams, I would be glad to move on proving myself in new fields (eg. product management, project coordination, business analytics, digital advertisement, open to discuss any). Always seek new knowledge, which usually doesn't take a lot of time. The major strengths of mine are responsibility and eagerness to do the job well!
No sales, please
Position: Operations/Customers engagement/Project Manager
Category: Other
Experience: 7 years | English: fluent


QA - 2 years
PM/SM - 3 years
C-level represenattive. - 2 yeras
I want to work in company without toxic people in top management
Position: Operations data analyst
Category: Other
Experience: 4 years | English: upper


Operations Data Analyst
•	Operating of the monthly remuneration\rewards process in cooperation with Delivery Management. Regular correspondence\communications with stakeholders.
•	Processing of personal\financial data, budget plan/fact analysis, dashboards development and reporting.

Lead Process engineer
•	Managing industrial projects, calculation of investment needs and profits, action plan development.
•	Team activity tracking, verification of results, data analysis, efficiency report release.

Industrial engineer
•	BOM (Bill of Material) owner.

Manufacturing engineer
•	Organization of production process, designing of materials and components flow, installation of equipment. 
•	Calculating the production takt-time needs, improving production overall efficiency. 

Technical department Engineer
•	Supervision of the fire extinguishing infrastructure, calculation of annual budget needs, ordering of spare parts, maintenance planning.
Position: Operations/Delivery director, Site manager, COO
Category: Other
Experience: 11 years | English: fluent

Delivery and launch of new products for local markets (Denmark, Sweden, Great Britain, Hong Kong, Ukraine, Russia, China). Increasing the profitability of the business/department. Processes and cost optimization - team/department/company. Development and launch of technology competence centers. Creation and launch of a project office from 0.
Preparation and certification for ISO27001/9001, CMMI level 3.
Company/department/team management; building, developing and managing a 60+ team; talent management; project portfolio management; lean agile leadership; change management; business development; presales and sales support; drafting and conducting presentations; negotiations up to c-level; SAFe practitioner; LeSS practitioner
-challenging tasks and projects.
-clear goals/KPIs.
-professional growth.
-fair and competitive compensation