Position: Project Manager
Category: Project Manager
Experience: 9 years | English: fluent

Established and scaled eCommerce start-up, leading through rebranding and pivot from B2C to B2B business model.

Orchestrated a multi-channel digital campaign increasing brand awareness, followers count by 90k, sales by 63%.

Pioneered the launch of 20+ unique products to market, achieving 70% market share.

Developed and accomplished comprehensive go-to-market strategy for $40M+ market segment.

Collaborated with executive leadership team to define project scope and align project goals with business objectives; generated $25M+ in new revenue streams through efficient project delivery.

Implemented a cloud-based ERP and CRM system with advanced analytics capabilities that allowed for better customer segmentation, resulting in an 18% YoY reduction in churn along with automating routine tasks and workflows.

Instituted internal knowledge database to enhance team collaboration among cross-functional colleagues.

Enforced robust budgeting strategies based on detailed analysis of financial data, KPIs, and market trends, leading to a 17% reduction in project costs; maintained profitability and ensured optimal resource allocation for the flawless project delivery.

Introduced project management software solutions, increasing remote team collaboration and project visibility by 50%.

Deployed event-based metrics tracking and optimization strategies to client’s website, resulting in a 15% decrease in bounce rate, and a 10% improvement in conversion rate, driving overall business growth.

Rolled out a project plan for migrating an eCommerce platform to a cloud-based solution, to cut infrastructure costs by 23%.

Collaborated with a cross-functional distributed team to develop the new features for an ecommerce website, automating the order processing to improve customer satisfaction ratings by 30%.

Launched FOAK facility management company; designed and maintained IT infrastructure.

Initiated and supervised mutual telecom project with Datagroup to deploy radio relay network. 

Devised and built 3 corporate websites after multi-round negotiations with stakeholders.

Executed a seamless project handover, ensuring its continued success and uninterrupted progress.

Worked and studied through the winter blackout, set up fully autonomous house with shelter and GPON.
Technical project manager with business acumen, SAFe 6 certified Scrum Master \ Product Owner, 9+ years of delivering over 100 well-executed projects across diverse domains. Experienced in leading cross-functional teams and managing complex programs from initiation to completion, resulting in revenue growth and operational efficiency improvements. 

Well-versed in navigating the complexities of international projects, understanding local contexts, and fostering cross-cultural collaborations. Agile and resourceful. Tech-savvy. Bilingual (English C2). Contract types: T&M, fixed price. Out-staffing and outsourcing experience.

Domains: IT, eCommerce, WebDev, EdTech, Gamedev, Retail, Manufacturing, Healthcare, Foodtech, Real Estate

Toolkit: Jira, Confluence, Trello, Notion, ChatGPT, Excel, MS Project, CRM, BPM, ERP, Microsoft 365, G-Suite, GA4

Managed a portfolio of up to 15 simultaneous projects, ensuring all projects delivered on-time and within budget.

Acted as the primary point of contact for 30+ B2B clients in EMEA; designed pre-sale process; closed 50+ deals.

Led company Agile transformation coaching team members on Agile principles and methodologies (Kanban, Scrum).

Fostered a collaborative and self-organising team environment by promoting effective communication, trust, and transparency among team members; embraced servant leadership.

Facilitated Scrum Events, including daily stand-up meetings, sprint planning, sprint reviews, and retrospectives; ensured that these events are properly organised, time-boxed, and productive; acted as a guardrail of the Scrum process.

Supervised cross-functional outsourced teams of up to 19 members spanning digital marketing, sales, UI/UX and IT.

Liaised between stakeholders located in different time zones, effectively communicating, and resolving emerging problems.

Tracked program and project RAID (Risks, Actions, Issues, and Decisions) by providing detailed analysis, reports, and mitigation plans for identified risks to stakeholders through the implementation of a comprehensive risk management plan.

Created and administered comprehensive project documentation (SLA, WBS, plan, etc), ensuring accuracy and accessibility.

Conducted root cause analysis with 5 Whys, fishbone diagrams to identify underlying factors contributing to project issues.

Led the implementation of the custom in-house built SaaS CRM for sales tracking and lead management.
Transparent and consistent recruitment process.