Position: French Data Annotator
Category: Other
Experience: 6 years | English: fluent

During my work in the position of Support and sales specialist at ZoomSupport, I had an outstanding possibility to apply my learned knowledge of working with Mac OS and PC to provide the best service possible for all clients. It helped me to bring forth a service-oriented attitude dedicated to the customer experience. 
While working as a Lecturer in the Foreign language department and Responsible for working with foreign students at BSMU, I rearranged curricula and syllabi for the specialty "Pharmacy. Industrial Pharmacy" by the new, updated requirements for the training process. Also, I was responsible for the accreditation of the specialty "Pharmacy. Industrial pharmacy" on behalf of the Foreign language department. 
As a Freelance interpreter of English and French languages, I demonstrated oral and written proficiencies in multiple languages. It was an indispensable skill while carrying out the translation of numerous business negotiations (French and English). In some of them, I helped to identify and maximize sales opportunities of the party that I represented, to find a compromise if some misunderstandings occurred.
Support and sales specialist at ZoomSupport (Ukraine, Lviv, 2016-2017). Communicated well with customers regarding their technical issues and needs to ensure optimal customer experiences. Provided good technical support to clients. Reported any issues to senior management immediately. Remained punctual, reliable, and adaptable.

Lecturer in the Foreign language department and Responsible for working with foreign students at Bukovinian State Medical University (Ukraine, Chernivtsi, 2019 - 2021). Provided lectures in English, French, German and Latin languages. Was responsible for the onboarding of foreign newcomers. Trained colleagues to use GoogleMeet, Zoom, Wordwall, Padlet, Quizlet, and other teaching and learning tools during the lockdown. Was constantly looking for new teaching and learning tools to improve the educational process during online studies. Communicated with foreign students regarding training and schedule issues (in English and French). Was a curator of some foreign groups (the specialty "Medicine"). 

Freelance interpreter (English and French languages) (2019 - present). Provided translation services in a variety of settings. Led three-way telephone calls when necessary and translated pertinent information to each party. Provided consultations for clients to assess their project needs and goals. Created presentations for in-person and online viewing purposes.  Accompanied some clients on trips, serving as a translator and assistant throughout the trip. 

Part-time translator at SE Ranking (English into French) (2021 - present). Utilized subject matter expertise and legal knowledge in the domain of SEO to offer the most detailed and efficient translations possible. Finished each job with accuracy and timeliness. Consistently adhered to the principles of the Association of Translation Companies. 

French tutor and Certified examiner of the international examinations DELF (A1-B2) at Alliance française de Lviv (2019 - present). Achieved high client satisfaction ratings due to increases in academic performance and better grades at the language certifications. Provided corporate French classes.

Associate Professor in Lviv Polytechnic National University (2021 - present). Helped students of technical majors (Computer engineering, Computer sciences) to develop excellent study skills. Provided students with the necessary learning tools to become stronger problem solvers. Personalized and modified lessons for students as needed.