Position: COO / Head of Delivery / Delivery Manager / Project Manager / Product Owner
Category: Project Manager
Experience: 7 years | English: fluent

- scaling up (from 240 to 350+ engineers) Delivery 
department into Agile software development service provider with budgets over $10M/year;
- built from scratch bench policy that improved retention rate by 7% and saved for the company $32000/month in expenses;
- constant work with development team and scaling it up by handling more work, hiring new members, launching internal educational programs and further branching into focused development areas;
- support and development of more than 25 projects per year;
- PM'ing enterprise-client project of 7000 hours of development.
8+ years of experience in IT. 
Initial focus before 2020 was in Project Management and client relationships. From 2020 till now - leading a Delivery department of 350+ engineers, with focus on constant growth, quality improvements, Agile methodology implementation, client portfolio 
management and integration of M&A companies.

Current main responsibilities:
- implementation of software development processes and required infrastructure around it (building PMO, Business Analysis unit, QA practices, bench management, mentorship programs, etc.);
- orchestrating several service and digital transformations (new business models, new performance and cost efficiencies, elaboration and execution of cost optimization programs);
- overseeing 350+ engineers with direct responsibility for team strategy, budget, capacity, 
talent acquisition, operations;
- setting up Delivery Unit OKRs, tracking KPIs and planning Unit improvements;
- overview of the delivery portfolio, services prioritization and strategic relationships building
- 4 successful M&A integrations of 70 FTE.

Prior to 2020:
- client relationship management (including negotiations and pre-sale);
- creation of estimations and project specifications together with the development team;
- managing all stages of the project development (planning, execution, monitoring and control) in timelines, budgets, required resources and risk assessment; setting priorities, providing feedback to stakeholders, sprint reviews;
- estimation of long-running support needs and SLAs.

Got experience with different business industries and tech stacks, working with web, mobile, AI and VR projects for international clients of different size (including start-ups, mid-sized companies and enterprise clients). Client geography - mainly Scandinavian countries, but also Germany, Netherlands, Israel, USA.

Did evaluations of management and development teams, metrics set up, planning their working capacity, team extension for the next 6 months period, assisting with KPI implementation and keeping track of them.

Brief personal description: analytical mindset, strong problem-solving skills, quick learner.
Proactive, critical thinker, like to experiment. I appreciate honesty, freedom in decision-making and open communication. Also, I am a fan of self-management and teal theories. After some years of practicing it, I have come up with strong resistance to meticulous control in companies - with examples like:
- strong focus on fixed working hours schedule in office, instead of focusing on actual results;
- the "I-know-all" boss, who needs to have constant control over everything and intervenes with all the plans and processes, instead of trusting colleagues to do their best and achieve best possible outcome, etc.