Position: DevOps/SRE Engineering Manager, Observability Expert
Category: DevOps
Experience: 11 years | English: fluent

Developed and implemented 3 month-long training plans for SREs/DevOps and Tier2 Application Support Engineers.
Hired team of 5 SREs/DevOps and team of 15ppl for 24x7 Tier2 follow-the Sun support center. 

Developed requirements and Production Launch plan for MVP product on AWS (Launch readiness Checklist, Monitoring Strategy, tracing/alerting/logging) 

Analyzed, compared and justified selection of SaaS Observability Platform for AWS infra based on budget/support/Business  limitations (5 candidates, 1 chosen)

Improved Operations KPI/SLI for 24x7 on-premise server farms by implementing in NOC operational best practices: Runbooks with Alerts, Actionable Alerts, Continuous Improvement, Post-Mortems, RCA,  Problem tracking.

Improved Release Quality by applying Production Readiness Checklist with Dev/QA/stakeholder teams
Developed personalized training plan for every engineer in my team.

Built from ground-up several teams that supported Tier1 Operator's  distributed network/server/virtualization/multi-cloud infrastructure and storage equipment. 

Got corporate "Bravo" Award in first half year at Motorola Inc for successfully completing challenging Try&Buy 802.16-2005 Wireless Access project with one of the biggest Ukrainian Cellular operators. My role was both technical (planning, implementation) and overall management of the distributed team effort (SMEs from EMEA and US).


Significantly decreased Time to Resolve, Time-to-react KPIs and overall # of ticket/incident escalations on production environment consisting of ~2000 VMs geo-distributed over 22 DataCenters around the world with team of 10 in 24x7x365 setup.

Introuduced Operation Readiness Assesment checklist into Release process for all newly-added Infra nodes and applications/features that allowed tangible decrease in #  of major incidents during production releases and improved global Infrastructure stability.

Completed preparation and implemented fully-remote 24x7 Network Operations Center with team of 10 on-call roation  Senior Ops and Middle-Junior shift Ops engineers during Covid-19 lockdowns.

Promoted blameless incident reviews and 'lessons learnt' PostMorterms inside Operations and Dev/QA organisations.

Strived for continuous improvement of processes, monitoring, alerting and deployment/recovery culture.

Encouraged training of students/interns, junior engineers by both internal and external courses/training/workshops: organized >75 of these events in total.
DevOps/SRE Engineering manager with special interest in actionable monitoring/alerting, IaaC and CI/CD with TDD approach and ChatOps/GitOps.
Recruited, on-boarded, mentored several successful SRE teams over past 5 years.
Managed team budget of $300+k. 
Prefer greenfield customer projects over legacy stuff.
Prefer customer-facing roles

2022.03 - Present time
SRE Manager, Observability Champion
- Performed DevOps maturity assessment for 18 Dev teams in Tier-1 Luxury Retail Enterprise
- Developed and implementing Action Items to improve Availability and Reliability of e-commerce, Planning, WMS, EDW, Manufacturing apps/services
- Introduced Observability and SRE workflow into traditional enterprise environment
- Improved key Ops KPIs (MTTA,MTTR)
- Defind SLO/SLI with Synthetic
2021.11-2022.02 Systems Engineer/DevOps at Outstaffing company
B2B travel management portal implemented on AWS ECS Fargate, with BE running in multiple microservice containers with CI/CD on Azure DevOps pipelines/templates and bash scripts. Meta-managed 28+ multi repos with ~2k of code sources files in total. DB implemented on PostgreSQL Aurora DB in HA configuration with alembic DB migrations + Redis. Total of 5 environments with separate AWS Organization SSO accounts (1 AWS acc per environment + IT/Security PCI DSS compliant solution). 
Logging/Tracing/Monitoring was implemented with DataDog/OpenSearch(ELK)/CloudTrail and Grafana Cloud aka OpenTelemetry.
Team Size: 35 Dev/QA/BA, 2 Systems Engineers/DevOps 

04.2021-11.2021 SRE Engineer at Cisco Systems 
Supported IaaC migration of mail security gateway solution from on-premise monolith to cloud based microservices +event driven architecture. Java EE, Confluent Kafka, Terraform, Ansible Tower(AWX), MySQL Clusters, Prometheus/Grafana.
Worked on recommended Confluent Kafka cluster sizing/data partitioning and performance optimization.
Team size: 80 Devs/QAs, 12 SRE

2018.06-2021.03 Network Operations Center Team Lead/SRE at Ericsson
Supporting on-premise CDN/Edge compute solution distributed worldwide in 22 Equinix DCs cons. of 800+ HPE/Dell Compute/Storage srvr, 4000+ VMs, 22 OpenStack clusters managed by Salt IaaC.
Built  from scratch 11-people NOC team and started to provide24x7 Operations in less than 6 months. Gradual improvement of TIme to React/Resolve KPIs with implementing actionable alerts, Runbooks, continuous training (more than 70 training session recorded), pro-active maintenance, blameless post-mortems, RCAs, toil reduc.
Looking to work with Highly-Available and High load distribute business applications running in Public clouds (containers), deployed with full CI/CD pipeline and observed with 3-pillar monitoring/logging/tracing stack.

No on-premise, vCloud, OpenStack, Salt stack, windows stack
No local management companies
No shifts, no late night calls, no on-calls
Do not perform test task