lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Sales / CSM Manager
Category: Support
Experience: 5 years | English: upper


Sales/Csm in Mate academy (IT school)
From 02.2019 till 02.2020 (1 year)
- Phone sales;
- working with hot client base;
- working with cold client base;
- e-mails;
- chats in social media;
- “selling” our students to recruiters from IT companies. 

Sales/account manager in Ipromo-cis (Marketing agency)
From 09.2018 till 01.2019 (4 months)
- Phone sales;
- working with hot client base;
- working with cold client base;
- personal meetings with clients.

Sales/account manager in E-event (Event-organisation)
From 06.2017 till 06.2018 (1 year)
- Phone sales;
- working with hot client base;
- working with cold client base;
- finding clients and selling by social media (LinkedIn, Facebook).

Sales/account manager in Videomatica (Video-production)
From 05.2016 till 12.2016 (8 months)
- Phone sales;
- working with hot client base;
- working with cold client base;
- finding clients and selling by social media (LinkedIn, Facebook);
- personal meetings with clients;
- supporting projects.

Sales manager in Treston capital (Financial consulting)
From 10.2015 till 12.2015 (2 months)
- Phone sales;
- working with hot client base;
- working with cold client base.

Sales manager in Maxi-marketing (Stocks market broker)
From 08.2015 till 10.2015 (2 months)
- Phone sales;
- working with hot client base.

Sales manager in Pro u trade (Stocks market broker)
From 02.2015 till 07.2015 (5 months)
- Phone sales;
- working with cold client base;
- working with English-speaking countries;
- supporting projects.
I would like to express my interest in this position in your company,
so there are some of my soft skills:

I am so emphatic. I am able to understand what people might be
thinking or how they might be feeling. I am active listener and
effective communicator. I am confident in everything what I do. I
am not only do the job - I also deliver great results and motivated
to do something new!
Position: Sales CTO
Category: Lead
Experience: 11 years | English: fluent

I am an author of two methodologies.

1. Pragmatic Architecture Framework

Combines together the most useful principles of business, enterprise and technology architectures into the solid framework aimed to provide all necessary instruments required to build digital platforms end-to-end. From the top of a business viewpoint down to technology implementation. The framework eliminates most of the formal bureaucracy of the existing solutions being focused on practical efficiency and has strong result oriented focus.

2. Research & Development Methodology

Powered by Pragmatic Architecture Framework the methodology provides tools designed to
- Analyze an organization and its value network
- Find and frame business problems
- Create the architecture blueprint of digital solution
- Create appropriate customer experience design for the solution
- Create comprehensive package of the visual materials and interactable prototypes for demonstration purposes
I am an expert in Digital Transformation area. I have more than 20 years of working experience as a technologist and business consultant. Throughout my professional life I have built many failed and 3 successful startups. Helped dozens of clients to transform, sometimes even transcend, their businesses with technologies. Serving as a technology, product or/and business consultant I found my passion in creating complex systems using multidisciplinary approach from systems of systems engineering philosophy.
Position: Sales, Customer Excellence, Retention, COO
Category: Support
Experience: 9 years | English: fluent

Я основал ZoomSupport - компанию, которая работает в 6 городах Украины и делает прямые продажи по телефону и в чате услуг Premium Technical Support, делает апселлы релевантных продуктов, ощутимо увеличивая LTV клиентов. Имею обширные знания/понимание англоязычного (а также всех крупных европейских языков) клиента и умею организовать клиентскую поддержку быстро, cost-effective, выше ожиданий клиента.
Head of Retention, April 2022-Present
NDA
- Projects reached constant GGR growth (monthly)
- Implemented multichannel retention strategy
- Strengthened CRM KPIs, based on the cross-channel
user behavior
- Managed customer segmentation using RFM approach -
actvity and user lifecycle
- defining a-ha moment as a key point in retention
strategy
- Worked with CRM team to analyze and segment
customer base in order to develop and deliver effective
promotions
- Analyzed player behavior and activity, looking for
growth areas
- managed multi-variant testing across multiple audiences
and launched experiments to identify the most effective
offers to improve KPIs through the customer lifecycle


Senior Operations Manager Jan 2022 - April 2022
NDA, iGaming
- Reviewed call-center organizational structure: separated
sales and support streams
- Reformed the structure to a scalable model: multilanguages,
new projects support
- Middle management: built supervision process;
- Introduced KPI and set started to set goals for the teams;
- Introduced regular feedback from and to agents;
- changed 'templated' communications to more
personalized
- culture change: Empathy, politeness and stress
resistance
- initiated trainings and Quality Assurance;
- developed job descriptions for Callcenter, Support and
QA managers.
- optimized working schedule and 24/7 availability..

Head of Customer Support and Logistics
Eve Distribution Ltd./Dough Ltd.
Managing the customer support team and logistics.
Responsibilities:
- Build and manage the Customer support team.
- Proactive communications to various customer groups

Hong Kong, Kyiv
Oct 2020 - Nov 2021
- Dealing with billing requests: optimizing the refunds
and chargeback rate.
- Dealing with delivery requests, returns and warranty.
- Shipping/Tracking/Delivery of our products to b2b
andb2c customers. Set up and maintain QA of the
customer support process.
Продуктовая компания, в которой динамично тестируются/валидируются идеи для развития и получения и оптимизации прибыльности, в которой умеют понимать/слышать клиента.
Мне нравится работать в среде, где много неизвестных, но есть классная команда, которая стремится создать интересный и прибыльный бизнес.
Position: Sales/Customer Operations Specialist
Category: Sales
Experience: 5 years | English: upper


5 years of experience in a B2B SaaS product company – 1 year in Outbound, and 4 years in Customer Success (intersected with Sales).

For the last 3 years was working as a Sales and Customer Operations Specialist. My main duties included business processes optimization, data analysis, and sales automation tools management. 

Among mostly used tools were Google Sheets, Salesforce, Hubspot, and Integromat. 

Highly organized, initiative, and self-driven person who enjoys working closely with others. Fast learner, able to quickly adapt to a new environment. Enjoy setting and achieving ambitious career goals that help me grow professionally.
Position: Sales / Customer Service Manager
Category: Marketing
Experience: 4 years | English: fluent


Succeeded in getting 60% of old customers return back to the company and became active customers.

Training junior staff on the importance of customer service in a business.

Negotiated prices and terms as well as preparing sales agreement.

Passionate about bridging the gap businesses have with their customers.

Handling and processing of expenses sheets and invoices.

Succeeded in winning back an angry customer with effective communication skills and good customer service skills.

I am very much knowledgeable with Microsoft word, Excel and PowerPoint presentations.

Worked together as a team in different sectors of the company to facilitate the process of a new product.

Create irresistible offers on products and services to customers and highlight how each product solves customer needs.

Neatly and correctly maintained customers contact lists and database to continue customer-business relationships.
Position: Sales/Customer Success Executive - Part Time
Category: Sales
Experience: 8 years | English: fluent

Created a Business targeting TIER-1 markets. 

Built Customer Support Team, Sales and CopyWriters team. 

Found and closed the deal with one of the most Powerful Venture Funds in Ukraine when they were yet not public.

In the most recent endeavor, attained 60k in monthly sales in the NFT market with 1 assistant only.
– Initiated product roll-outs on the new markets: USA, China, UK, Canada;
– Put together Support Team, Customer Success departments (10 people);
– Compiled Content-Writing department consisting of more than 15 writers, including ENLs, conducted QA activities
– Managed Product Upgrades operations for e-commerce websites: features, tests, QA.
– Email-Marketing Management from inside out.
– Customer Retention, LTV acceleration via various channels.
– Sales CRM building and optimization.



-	Created/tested/optimized a new service offer to the B2B projects;
-	Generated/nurtured/closed leads for high-ticket sales (500-800 USD per sale);
-	Launched/optimized/managed email campaigns in Yesware;
-	Supported customers in Discord;
-	Got to the point of 60k/month with 1 assistant, all through emails and messaging on Discord.
I would like to work with open-minded and progressive people that have fun while attaining exceptional results.
Position: Sales/Customer Success manager
Category: Sales
Experience: 3 years | English: upper

Of the special achievements, I can note the rapid growth and learning ability, because I came to this area without experience. I was able to grow new team members. Replaced the main team leader and built a team. Easy to learn new techniques. I really like live communication and I can call myself sociable;)

Graduated from PHP developer courses but haven't worked in this area yet.
I work with objections-customer supervision, billing, invoices, and all closing documents, customer retention, CRM, writing training manuals on the principles of the Customer Success Manager, training new employees, and working with the key clients. I work mainly with foreign clients: in Europe and the United States. 
Only with the English-speaking segment.
I want to improve my skills and work with new directions and products. Learn about new methods of working with clients. I can’t name the points or directions that I don’t want to deal with. I'm open to everything new :)
Position: Sales/ Customer Support Manager (Representative)
Category: Sales
Experience: 2 years | English: intermediate


Hello everyone.
I have extensive experience in cold and warm sales.
The last place to work is an online store selling equipment. I also have SMM experience.
I am currently considering offers from Junior IT Recruiter/HR. I will be glad to cooperate with you.
I look forward to immersing myself in the profession and gaining valuable work experience.
Position: Sales Development
Category: Sales
Experience: 5 years | English: fluent

Was opening new office in Mexico
Created a lot of training courses for SDRs (personalised emails, email marketing, LinkedIn outreach)
5 years of experience in Sales: 
- data research / market analysis
- Sales Development (email marketing, cold calls, outreach, appointment scheduling)
- Sales Enablement (training, onboarding, collateral creation)
- Team Management
Position: Sales Development
Category: Sales
Experience: 4 years | English: fluent

My partners and I have started an IT startup company, Oko Social Inc. I was able to attract a small investment for it and government grant ($60,000) when I was still at the college.
Have an extensive experience working in North American market (Canada & US) as a business developement and sales representative both in B2B and B2C set ups. 

Confident in managing full-cycle sales process from lead generation/prospecting to negotiation and closing a deal.

Writing blogs and responsible for the customer success and technology implementation/on-boarding process in my most recent position. 

Currently located in Canada, open for part-time opportunities.
I am looking to join a Ukrainian-based company and help to increase its business overseas.
Position: Sales Development
Category: Sales
Experience: 4 years | English: upper


Hi There. 

As an experienced Sales and Business Development Representative, I've got precious experience, which I'm willing to implement and improve at the new workplace.

I've got a strong understanding of B2B sales via various sales channels and building high-performing prospecting campaigns. I aim on executing just essential metrics in my position - filling the sales funnel with qualified leads. 

In addition, I've got strong knowledge of using various popular CRMs and sales/marketing tools and am experienced in executing KPIs and even exceeding them.
Position: Sales Development Consultant
Category: Sales
Experience: 5 years | English: fluent


Customer Success Manager/Strategist

- Develop well-informed strategic plans for clients
- Getting to know clients' business and understand their objectives
- Identifying potential problems and devising ways to rectify them
- Liaising with team members (lead research and SDR teams) to receive feedback and create improvements to strategies
Position: Sales Development Lead
Category: Lead Generation
Experience: 3 years | English: upper


- Managing small Sales Development teams.
- Taking part in purchasing tools needed for team's comfortable and successful work.  
- Lead generation, lead qualification. 
- Initiating contact with potential customers through Linkedin, email, or/and responding to inbound inquiries.
- Creating B2B messages for the outreach. 
- Monitor industry trends and competitor activities.
Any sort of scam.
Position: sales development manager
Category: Sales
Experience: 11 years | English: upper

I have extensive experience in establishing sales departments in Ukraine and developing growth strategies for my own and partner businesses. For nearly 4 years, I have been involved in European and African markets, conducting market research prior to market entry. I have developed advertising campaigns through partner networks, Facebook, and Google Ads.

I have trained employees in effective communication, identifying customer pain points, and negotiation skills. Additionally, I have successfully negotiated and secured contracts for the supply of our products. My expertise extends to devising schemes to minimize tax burdens and analyzing employee performance, making decisions on workforce optimization.

I am highly resilient to stress and possess substantial experience working with governmental entities.
Having worked in the sales, production and marketing industry for over 15 years, I have gained a deep understanding of the intricacies of managing client relationships and exceeding sales targets. I thrive in a fast-paced and dynamic environment, and I am adept at developing strategic account plans to maximize client satisfaction and generate new business opportunities.
I value trust and transparency right from the first days of my engagement. I believe that achieving the desired results can only be possible through complete trust. Equally important to me is fostering a healthy team environment with a shared goal of growth and development.
Position: Sales Development Manager
Category: Sales
Experience: 1 years | English: fluent

- Achieving and exceeding quarterly targets
Business Development Manager:
- Engaging potential B2B partners via personalized emails, calls, videos
- Identifying existing pain points and finding solutions, handling objections
- Developing an in-depth understanding of Dixa product and features
- Qualifying opportunities along with Account Executives
- Contributing to future CX team development

Market research analyst:
- Researched potential new businesses to partner in various industries (US, Canada, Europe, Australia) via LinkedIn Sales Navigator, Crunchbase, Techcrunch
- Identified Ideal Company Profile companies and performed its further management in a CRM (Pipedrive, Salesforce)
- Worked close with Business Development managers in order to create high-value engagement with potential partners
- Onboard, coached and set targets for new team members
• Challenging tasks & targets
• Innovative product
Position: Sales Development Manager
Category: Sales
Experience: 3 years | English: upper

Creating sales department 
Organize full circle of the sales process
Increasing conversion rate from 8 to 15% during 2 months
B2B, B2C, IT Sales, Business Development, Negotiations, Europe and USA markets, Sales Strategies.
I'm a goal-oriented sales manager. Have more than 2 years of experience, mainly in B2B market.
  
I used to work with cold and hot bases. Most of the communication with the clients and partners was through calls and emails. Working with leads from Canada, EU, UK,  Scandinavian countries, Singapore, Australia, and the USA.
Part of my Sales experience is selling such products as SaaS and legal technology.

Sales campaigns' planning

Organize and prioritize daily and weekly goals to reach personal and team sales targets.

Searching potential clients

Carry out cold-calling to create interest in products and services, generate new leads 

Researching, planning, and implementing new target market initiatives

Prepare demonstrations and presentations of the product to customers and future partners.

Work with inbound and outbound leads.

Sourcing leads, identifying decision-makers, educating prospects, and qualifying buying interest and sense of urgency.

Setting goals for the business development team and developing strategies to meet those goals.

Extensive use of CRM to maintain accurate activity, contact, and account information of all prospects

I worked with lots of different automation tools.
Challenging tasks
International projects
Personal and professional development
Friendly team, remote work
Innovative corporate management style
Opportunity to participate in conferences and global meetings
Position: Sales Development Manager
Category: Sales
Experience: 1.5 years | English: fluent

LABA diploma || Project management courses (2020) (Top 5)
LABA diploma || Brand management courses (2021) (200 / 200)
IELTS overall grade: 7.5 academic
•	Lead generation and market research 
•	Working with KPI 
•	Processing inbound leads and outbound leads (mailing, qualification calls, maintaining CRM)
•	Email and LinkedIn campaigns
•	Working with Linked Helper, Sales Navigator, PipeDrive, Hunter.io, GetProspect, Reply.io, Intercom
•	Helping with preparation of marketing presentations, statistical analysis of outreach campaigns
Position: Sales Development Manager / Lead
Category: Sales
Experience: 4 years | English: fluent


Hey there, have a Lead Gen/SDR team in your company, but they keep struggling to hit quota & bring in these goood meetings?
I've built outbound teams, I teach outbound teams and I love lead gen & prospecting.

I focus on:
- building & executing outbound prospecting and lead gen in SaaS companies
- customer success & management
- managing Sales Dev/Lead Gen teams to hit sales targets
- coaching sales reps on prospecting, messaging, and objection handling

Think we might be a fit?
Would love a small-medium service or product team to be able to optimize & improve lead gen/prospecting processes, coach reps and hit sales targets together
Position: Sales Development Manager, Project Manager, Key Account Manager
Category: Project Manager
Experience: 9 years | English: fluent


My name is Olga, and I`m from Ukraine.
Having extensive experience in B2B sales, recruiting and managing a sales team, and project management, I am searching now for an international company and relevant job position there.
I have been dealing with the markets of international logistics, business education, marketing, and real estate. Used to achieve high results, KPIs. and ready for new challenges to empower my professional expertise globally. As my CV corresponds to my professional skills I am eager to find a company where my experience will be really useful and implemented properly. Shared values – always a win-win long-term collaboration.
Ready to consider as offline as a remote type of work.
Position: Sales Development  Manager/ Team Lead / Partnerships Manager
Category: Sales
Experience: 2.5 years | English: fluent


I am experienced (+2years) Sales Manager in the IT industry, managing the full sales cycle starting from Lead Generation to closing deals and maintaining live clients.
I’ve gained a vast experience in B2B sales working as a part of a small European SaaS startup where I had a chance to challenge myself and experince a big growth and manage my career path from small to big as well as I was working for corporate international company for North America market.
Currently, I’m working as a Sales Manager, providing support to English-speaking customers, evaluating potential customers, handling objections, and closing deals.
The core components of my competence are: researching and evaluating leads, negotiating, and closing deals, supporting and maintaining/ upsell live clients.
Willing to take a fresh full breath and fulfill my potential in IT/ Saas/ Product company. Eager to start working with interesting and tech-savvy people so I can learn more of new things :)
Position: Sales development remote representative
Category: Sales
Experience: 0 years | English: upper


Year and 6 months of sales experience
I was responsible for Lead
Generation,Prospecting, B2B Negotiation and Closing
of
outsourcing projects and out staffing developers as
per the
required tech stacks
Responsible for lead generation, cold calling
warm calling, prospecting, closing deals, underwriting, contract
structuring and closing deals. Met sales KPls and
sales target
I am a fast learner, open minded ,and willing to adjust
to any
situation given the circumstances ,flexible and self
motivated
Position: Sales Development Rep. Business Development Rep.
Category: Sales
Experience: 5 years | English: fluent

Sales experience in the aviation industry and foreign affairs. Successful agreement with "International" Air Forces with a total outcome of more than 3b $.

Current closed won deals on the total amount of 150k $
2016 -2018 Acting Head of Marketing department at Kharkiv State Aircraft Manufacturing Company.

2018 - 2020 Sr. Sales Development Representative at CIENCE

2020 - Sr. Business Development Manager / Infotelligent

2021 - SDR Team Manager / Infotelligent

Present - BDR Team Manager / Spin.ai
I would love to join a marketing/sales team to work on predictable revenue. It makes me feel satisfied with my efforts and works on my compensation.
Position: sales development representative
Category: Sales
Experience: 0 years | English: fluent


experience in teaching English to students at universities, 2 years experience as customer support specialist, personal tutor, freelance writer. Communication skills, chat skills, ability to work as a part of a team, ready to gain new skills,