Position: Senior Operations manager
Category: Other
Experience: 11 years | English: upper

- Successfully started up the company with the CEO/owner
- Recruited, built, and managed teams from zero
- Built and optimized the processes of the administrative and financial departments
- Tested and implemented new modules in the ERP system
- Participated in the development and implementation of benefits and awards for employees
- Modernized, optimized, and automated the process of business trips
- Implemented and adjusted the process of providing comfortable workplaces for colleagues in a remote format
- A global project on the production, storage, and delivery of the company's branded products was created and implemented on the side of a service company
- Selected and implemented the most optimal health insurance plan that met the top needs of employees
- Implemented mental health support for the Ukrainian team
- Participated in the development and implementation of a reward program for employees
16+ years of experience in IT companies in Finance and Operations in positions from Accountant to Finance/Administrative/Operations Manager.

My experience:
•Office coordination - accountable for business activities, support staff development, enhance efficiency, drive operation activities, and oversee all aspects of the local operations
•Perform decision-making and long-term planning with various teams to reach the goals
•Represent the company in local communities and public authorities
•Help HR to manage the employee and business process compliance activity for all locations
•Space management - search, select and change the office premises, negotiate and cooperate with landlords, conclude long-term contracts
•Vendor management - managed relationships with vendors, suppliers, and contractors in Ukraine operationally and legally
•Company benefits - search and conduct tenders with big service providers to ensure company benefits to the employees (medical insurance, mental health)
•Policy and internal controls development, implementation and optimization
•Talent marketing (help attract, recruit, hire, coach, and retain top talent in the respective locations) •Communication and reporting to the top management on a regular basis
•Cooperation with the Finance team to ensure the effective functioning of the Ukrainian locations
•Budget planning, control, analysis & optimization
•Reconciliation and reporting of bank card transactions
•Planning, development, and implementation of corporate events and gifts
Responsible for company opening and legally registered
•Accountable for growing office management, administrative, recruiting, and HR departments 
•Recruit and hire top talents for company needs
•Support newcomers with adoption and accompanying requests
•Promote the culture fit of the company
•Legally and operationally ensure the company's business activities
•Develop and improve administrative business processes
•Manage the procurement process for the company's needs
•Space management - select and change the office premises by the needs and growth of the company •Vendor and suppliers management
•Corporate events & office initiatives management
•Build up the financial department from zero and manage a team of 15 employees
•P&L, Cash flow, and Balance reports
•Test and implement the financial module in the ERP system
•Coordination of financial aspects within agreements with clients and vendors
•Billing the clients
•Manage business trip and expense process
I wish to become a part of a professional team/company and help to grow together with innovative tasks and open-minded colleagues.