Position: Product manager
Category: Product Manager
Experience: 1.5 years | English: upper

During my 10-month tenure at my current company, I successfully built the following:
- Launched tutor matching process automatization as a feature           
Result: reduced the selection time by 30%, 53% increase in sales throughput capacity;
- Transitioned from outsourced to in-house developers. Managed the entire hiring process independently
Result: 40% reduction in development costs;
- Launched sophisticated monetary incentive system with gamification elements for tutors
Result: 7% increase in the conversion rate to subscriptions, 27% increase in public reviews, the number of sales peak available hours increased by 26%;
- Has been working as operation manager for tutors: setup and constructed a full cycle of processes to manage tutors on two markets (PL & UA) in the CRM system 
Result: supply increased by 33%;
- Successfully launched digital charity program “Promin”: free lessons for children affected by war
Result: more than 1000 of application and over 20 mentions in the media (МОН, Мінцифра, BIT) and around 200 mentions on fb, got 5 sponsorships;
- Launched marketing campaign
Result: conversion to lead - 23%, conversion to the first purchase - 61%, conversion to subscription - 32%;
- Improved sales and support workflow: conduct integration with CRM system to cut 15% of manual work and built product strategy for 6 months to minimize manual work by up to 50% for sales and support managers and increase revenue by 15% - work in progress;
- Localized product (ERP) and CRM system for PL and UK markets.
My IT career started as a Junior Data Scientist in med-tech, where I focused on building Bayesian models, and probability calculations, and contributed to AI development. Later, I advanced to the Data Scientist Team Lead position and established two cross-functional teams - Data Scientists team (4 members) and Data Researchers team (6 members). I was responsible for releasing new AI components, overseeing team performance, and working directly on AI projects. I demonstrated my interviewing skills, team management abilities, and effective planning in this role.

My proficiency in these areas paved the way for me to transition into Product Management, where I was offered the position of Product Manager for the AI domain. After completing product management courses, I embraced this opportunity and led the AI domain, managing three teams: the Data Scientists team, the Data Researchers team, and the AI development team.
As a Product Manager at this company, additionally, I lead cross-platform integration with a new genetic lab tests provider and worked with the app dev team, AI team, web team, and design team.
I implemented the insurance verification synonym database, which improved the user experience of the main app user flow. I was in charge of the representation of core AI values in the app and web service and responsible for internal content manager service, implementation recommendation services based on AI, and representing on a web service. Also, I led the extension of AI, created a new functionality to evaluate and predict engine performance with doctors, and created an AI roadmap for up to 6 months.

Later, I transitioned to the edtech industry as a Product Manager, where I am currently employed. Initially, my responsibilities involved establishing supply management processes and developing products for mathematics tutors. Over time, my role expanded, and my primary focus shifted towards optimizing Sales and Support processes and minimizing manual work. I led cross-functional teams (8 people): devs, tutors operation teams (PL & UA) and 
conducted user interviews, UX interviews, and processes automation research, have been writing PRDs, responsible for sprint planning and releases, faked door testing etc;