Position: Executive Leadership | Product Management | Operations Management | Project Management
Category: Project Manager
Experience: 11 years | English: fluent


Position: Head of Professional Services, Products, and Projects
Company: IgniteTech
Industry: Enterprise Solutions
In charge of 4 departments: Professional Services, Product
Management, Project Management, and Support
- 40+ products
- 49 remote employees under direct management
- 400+ projects delivered yearly
- $6M+ Annual PS Revenue
- $110M+ Annual product revenue
- 1500+ Support requests resolved yearly
- 1200+ Enterprise clients such as: NASA, JPMorgan Chase, Georgia Power, Liverpool Football Club, Nasdaq, etc.

Achieved
- 95% project delivery to initially estimated timelines
- 75% profit margins on billable projects
- 91% accuracy on initial effort estimates
- 93% support satisfaction rate (NPS)
- 7% product profitability increase YoY

Implemented
- KPIs and tracking
- Project prioritization and tracking
- Service sales flow and tracking
- Per product P&L calculation and profit margin tracking

Position: Head of Product Management, Projects, and Services
Company: Digitain
Industry: iGaming Solutions
In charge of 3 departments: Product Management, Project
Management, Professional Services
- 17 products
- 110+ employees under direct management
- 150+ projects delivered
- 120+ Enterprise clients
- $60M+ Annual product revenue

Achieved
- 3 new products launches
- 12% product revenue growth YoY
- Up to 14% team productivity increase YoY
- Average client onboarding time reduced from 29 to 5 work days
- Multiple licensings and certifications passed (GLI, MGA, GA, etc.)

Implemented
- Product, project, team, and individual KPIs and tracking
- Company wide strategy and OKRs
- Ne consultancy service resulting in 27% revenue increase from
clients who opted in
- Task standardization and estimation and all out time logging
- resulting in process optimization and accurate product P&L
calculation
- Scoring and prioritization matrix that ensured inclusion of ideas
from all business units
- A centralized roadmap tool to standardize roadmaps across 17
product development teams

Position: Group Product Director - Analytical Solutions
Company: IgniteTech
Industry: Enterprise Solutions
In charge of product management and delivery for the Analytical Solutions portfolio of the company
- 4 products
- 7 employees under direct management
- 15% Portfolio revenue growth YOY
- 50+ Projects delivered yearly
- 200+ Enterprise clients such as: Johnson & Johnson, Disney,
Bombardier, Western Union, Valvoline, etc.
List of Products Managed:

iGaming Solutions:
- iGaming Platform - Digitain
- Casino Engine (RGS) - Digitain (Now Relum)
- Sportsbook - Digitain
- Fast Games - Digitain (Now Galaxyx)
- Skill (P2P) Games - Digitain
- Live Casino - Digitain
- Payment Gateway - Digitain
- iGaming Site Builder - Digitain
- Virtual Sports -Digitain
Analytical & Data Solutions:
- BryterCX - IgniteTech
- Acorn - IgniteTech
- Infer - IgniteTech
- FirstRain - IgniteTech (Now owned by Aurea)
- Placeable - IgniteTech (Now owned by Aurea)
ERPs:
- Prologic - IgniteTech
- GoMembers - IgniteTech
- CoreTrac - IgniteTech (Now owned by Aurea)
- Computron - IgniteTech
App & Site Builders:
- DNN - IgniteTech (Now acts as stand alone DNN Software)
- BiznessApps - IgniteTech (Now acts as stand alone Bizness Apps)
- School Loop - IgniteTech
Workforce Management:
- StreetSmart - IgniteTech (Also has a  white label called Field Force Management which is resold by Verizon)
Digital Publishing:
- Olive - IgniteTech