lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Business Analyst
Category: Business Analyst
Experience: 4 years | English: upper

Created and managed a new customer support team.
Implemented numerous internal projects, from requirements up to feedback analysis.
As Business Analyst/Internal Product Manager:
- Acted as a driver for changes in the internal CRM used by the support team and in the User Experience (landing pages, operational emails, contact form etc.);
- Communicated the tasks directly to IT (technical tasks and user stories in JIRA), as well as PMs and designers;
- Analyzed user feedback;
- Prioritized tasks for sprints.

As Support Team Lead:
- Created and managed a new division of remote customer support (with 8 agents in the team);
- Worked directly with the CEO and the CS team to improve the customer support workflow and related processes;
- Oversaw the daily operations of the the cross-cultural CS teams (Ukrainian/Thai/Vietnamese), helped with difficult cases or making sensitive decisions;
- Improved the company ratings in Trustpilot and Google (from 3.0 to 4.5), monitored the company image on other platforms (Facebook, Tripadvisor);
- Bridged the gap between the Support team and the Development team;
- Reported directly to the CEO on the performance of the support team;
- Managed integration of a webphone calling system;
- Analyzed data, created reports and alerts for anomalies.

Previously, had experience:
- in managing projects as a Project Manager,
- in software localization as a localization manager and
- in customer support as a customer support agent.
Additionally, had experience with data queries, creating dashboards and reports with SQL.
I am looking to bring value to a nice project with strong values.

Will not work in advertising, gambling, and gaming.
Position: Business Analyst
Category: Business Analyst
Experience: 5 years | English: upper


A self-motivated business/system analyst with strong analytical skills. Confident and detail-oriented, dedicated and committed to the teamwork that leads to success. Having more than 5 years of experience in IT, became strong in:
* Requirements validation and management;
* Supporting and improving requirements documentation during the process of development and testing;
* Internal (current logic, using GIT, SQL and MongoDB) and external (documentation, APIs through Postman) researches;
* Creating diagrams, wireframes (draw.io, Lucidchart) and interactive prototypes (Figma);
* Stakeholders and Development teams interview;
* Creating business and technical documentation such as WBD, BRD, User Stories, DOD and technical tasks for backend and frontend teams.
Position: Business Analyst
Category: Business Analyst
Experience: 0.5 years | English: fluent


As for now, I’ve been working for almost 3 years as a CRM Manager at N-iX, a software development outsourcing company. In my current position, I qualify inquiries from potential customers by conducting researches on the company and on the market to better understand client’s needs and what we can propose based on it. Also, I cooperate closely with a marketing team on account-based marketing and reaching interesting prospects with customized messages and proceeding with further communication. In addition, I am responsible for data maintenance in the CRM system and was in charge of a smooth transition from Pipedrive to Salesforce and onboarding our team members to the new CRM system. 

After gaining some work experience in sales and marketing and knowledge in the IT domain, I realized that I would like to dive deeper into the evaluation of business challenges and business objectives and ways of resolving them by linking with cutting-edge technology. So, after finishing reading BABOK and running my research on the educational market I chose the course Arts and Crafts of BA: Enterprise Focus at SoftServe Academy. The course boost my theoretical knowledge, especially in Strategy Analysis, Requirements Life Cycle Management and Solution Evaluation, and gave me hands-on experience in Business Analysis techniques (incl. Scope Modeling, Functional Decomposition, Prototyping, Use Cases and Scenarios) by working on a business case together with a team of experienced business analysts and as a result successful presentation of business solution.
Position: Business Analyst
Category: Business Analyst
Experience: 4 years | English: upper

Successfully developed detailed requirements for automation of about 50 business processes in the CRM & Billing system
*As IT Business Analyst* 
Project on implementation of CRM & Billing system (automation of processes of client onboarding (from first contact to contracting) and client support (from issue registration to issue solving), both b2c and b2b/b2g clients):
- Definition of business needs and elicitation of requirements using: conducting interviews, business documentation analysis, observation, focus groups
- Documentation of requirements: development of  FRD including AS-IS and TO-BE business process diagrams, user stories, use cases, static wireframes, user flow maps
- Harmonization of requirements of company’s regional units and prioritization of requirements
- Collaboration with numerous stakeholders (product owners, SMEs, project managers, key users, vendors) and presenting results of business requirement elicitation

*As Senior Consultant in Advisory (Big4)*:
- Leading stream in the transformation of finance function of large Ukrainian Retailer (conduction of interviews, description of AS-IS and design of TO-BE business processes, AS-IS and TO-BE FTE calculation, development of target model of finance function)
- Leading development of Shared Service Centre target operating model for finance function of Ukrainian diversified group 
- Participation in development of KPI-based motivation and remuneration concept for companies in Metals & Mining incl. design of KPI system
- Participation in transformation project for Oil & Gas company
- Conduction of markets analysis, preparation of tender documentation, commercial proposals
Position: Business Analyst
Category: Business Analyst
Experience: 5 years | English: fluent

1. Carried out system analysis (documentation, APIs, coordination, testing) for a credit scoring project from the start to a successful launch in production.The project involves cooperation with several banks and payment systems.
2. Participated in development of new architecture for the B2C solution (credit history site for general public) aimed at meeting new security and reliability requirements.
3.Developed a migration approach for a core banking system to move from DB2 to Oracle.
As Lead Analyst at Luxoft:
Business and system analysis for fixed-income products at one of the largest Russian
banks (FO, MO), including integration with the corporate website:
• preparation of architectural design and requirements documentation;
• coordination and control of implementation tasks;
• functional testing;
• preparation of user documentation, training of end-users.
As Senior Analyst in ICONIC:
System and business analysis for a trading platfor for digital assets derivatives, preparation of requirements for:
-onboarding and KYC,KYT
-payment with bitcoins
-broker
-backoffice and reporting
-security
As senior system analyst at Equifax:
preparation of software requirements documentation for B2B and B2C web systems (admin panels, XML/JSON APIs, security, reliability) for credit risk estimation (credit
scoring, credit history):
-analysis and description of information systems;
-preparation of technical documentation (in Russian and English);
-preparation and review of testing documentation;
-automatic software testing using Java, Gherkin, Git;
-working with DBs (MySQL, PostgreSQL)
As junior analyst in 3G Banking Technology:
-systems analysis in a project of developing a banking
accounting system
-software testing and UAT.
Interested in relocation to the following countries:Germany, Australia, Canada, the Netherlands, Ireland, Switzerland, Belgium, UK, Cyprus.
Position: Business Analyst
Category: Business Analyst
Experience: 1.5 years | English: upper


As of now, I have been working as a Business Analyst for 14 months in an American-based IT company.

My previous track record is connected with the field of communications: I have experience of working as a IT Recruitment Sourcer, manager on communications with partners (volunteer work) and customer support. 

I also got a bachelor's degree in International Information and Communications. I have written and spoken English skills at the B2 level and German skills at the A2 level. I am a quick and responsible learner who  always strives hard to accomplish tasks perfectly.
Position: Business Analyst
Category: Business Analyst
Experience: 1 years | English: upper


*Assistance in project road mapping, quantitative and
qualitative research, data consolidation and analysis,
presentation of recommendations related to strategic,
financial, operational and marketing plans;
*Support business executives by providing market
research and using industry data to improve
Processes within their organization;
*Facilitating and moderating interviews with industry
experts
*Conducting in-depth interviews with industry experts
*Providing support to senior analysts and project
managers by gathering, documenting, organizing and
preparing reports
*Finding and recruiting industry experts
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: pre


Assisted in gathering and documenting business requirements through interviews, workshops, and surveys, effectively bridging the gap between business and technical teams.
Created comprehensive documentation, including business requirements documents, use cases, user stories, and process flow diagrams, to communicate project objectives and ensure stakeholder alignment.
Conducted data analysis using quantitative and qualitative methods to identify trends, patterns, and areas of improvement, supporting data-driven decision-making.
Collaborated in developing process maps and flowcharts to visualize current and future state processes, identifying inefficiencies and opportunities for optimization.
Facilitated clear communication among project teams, including developers, testers, and project managers, ensuring requirements were understood and met.
Supported solution testing by creating test plans, test cases, and test scripts, and participating in user acceptance testing to guarantee solutions aligned with business needs.
Provided project support through planning, tracking, and reporting, contributing to the successful completion of projects within scope, schedule, and budget.
Stayed current with industry trends, best practices, and tools to continuously improve analytical skills and better serve the organization.
Aided in change management efforts by assisting with training, communication, and documentation for new solutions, processes, and systems.
Worked closely with team members to identify, track, and resolve issues during the project lifecycle, ensuring a smooth and successful project delivery.
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: fluent

Evidence of the ability to influence. Good communication skills and a strong networking capability
Strong analysis skills; ability to create business analysis from scratch, ability to troubleshoot data quality issues
Ability to quickly react to situations whilst maintaining a high quality of work (Desirable)
Strong knowledge & experience in project management with strong analytical, problem solving, and organizational skills
Ability to adapt quickly to new processes and standards, with a strong commitment to providing exceptional customer service
Ability to produce quality work products with attention to detail
Detailed experience in process design and implementation (good knowledge of and experience with JML processes is a distinct advantage)
The ability to analyse complex systems; strong analytical and conceptual skills, quality awareness
Strong organizational skills; ability to prioritize, maintain attention to detail and recognize time constraints
Excellent problem solving and attention to detail, able to manage multiple deadlines/projects and keep key players informed
Assists in the development of implementation plans. Oversees the development and execution of training and user acceptance testing plans
Providing assistance to IT staff in regards to Change Management policies and procedures
Follow all project management framework standards, procedures and documentation
Contribute to Change Management process improvement initiatives
Development, maintenance and administration of Governance repositories: license, maintenance & support, asset inventory, crisis management
Knowledge of Microsoft Office, Microsoft 365, SharePoint and Project Management Frameworks is a plus
Self-directed, self-motivated, independent worker
Position: Business Analyst
Category: Business Analyst
Experience: 3 years | English: upper

1.	Launched large sales B2B portal for PepsiCo (13 000+ contracts signed, 6 000+ new customers)
2.	Implemented Digital Signature into Jira environment for instance with 20 000+ users
3.	Participated in SOC-1 certification (succeeded)
4.	Developed data model and prepared specification for integration Salesforce <-> Jira with personal data of 30 000+ users
5.	Developed Sales and Delivery processes for Kaspi.kz (the largest online store in Kazakhstan)
6.	Developed ~100 business processes for PepsiCo
Atlassian Analyst (Business + System) 
•	Company: Toolstrek LLC
•	Responsibilities:
o	Business processes analysis
o	Optimization of existing processes
o	Stakeholders interviewing and expectation management
o	Process schemes, BRD and SRS Documentation
o	Internal testing and UAT organization
o	Technical requirements and data model analysis
•	Work period: Dec 2020 - now
Project Coordinator
•	Company: Toolstrek LLC
•	Responsibilities:
o	Agile management of team
o	Primary analysis of incoming requirements
o	Decomposition and estimation
o	Communications with customer and reporting
o	Hypercare organization
•	Work period: 
o	Jan 2020 – Dec 2020
Jira Administrator
•	Company: OTP Bank
•	Responsibilities:
o	Technical support of Jira Instance for 2000+ users
o	Full cycle integration with third party system (BPM Online)
o	Jira System administration (installation, configuration, update)
o	System ownership and development
o	Procurement organization
•	Work period: Feb 2019 – Jan 2020
Position: Business Analyst
Category: Business Analyst
Experience: 1.5 years | English: upper

- Took part in several software development projects, both internal and external.
- Created new and improved existed artifacts in project.
- Constantly improved BA processes within my projects
At my previous companies I worked as business analyst in team, my main responsibilities were:

- Develop products by identifying potential customer needs, conducting market research, generating product requirements;
- Assesses market competition by comparing the company's product to competitors' products ; 
- Elicitate requirements; 
- Conduct interviews with existing customers; 
- Define data architecture of the system;
- Create business and functional requirements with company best practices and standards that are aligned to the business needs and support the delivery of needed value; 
- Prioritize requirements according to value chain and key value propositions of the product; 
- Transit product vision, business and functional requirements to the development team; 
- Validate requirements with the development team to find the most cost‑effective solution; 
- Maintain requirements accuracy and consistency throughout and beyond the change requests during the entire requirements lifecycle; 
- Continuously support and consult development team; 
- Prototypes creation, transition vision to design team.
- Taking part in presale process, 

My current goal is to become a member of software development team and use my intelligence, skills and passion to create new solutions, which will make people's lives easier.
I am looking for an ambitious outsourcing company that has streamlined business analysis processes and active projects. For me, the important thing is the possibility of partially remote or completely remote work.
Position: Business Analyst
Category: Business Analyst
Experience: 3 years | English: upper

Work experience as the head of the support department;
Experience in managing 2-3 projects at the same time;
Experience of independent project management;
Experience in managing projects as a project manager and business analyst.
At my previous place of work, I conducted 2-3 projects independently at the same time. My role on the projects is to support and deliver the entire project from the scratch till the CL, communication with stakeholders and the project team, as well as directly performing business analysis (requirements elicitation and documentation, requirements management, preparation of BRs and TAs, setting tasks to developers/systems analysts/system administrators, preparation of sequence/use case/activity/component diagrams, maintenance of E2E/SIT/UAT testing, preparation of the Stakeholder list, monitoring the Jira board, writing the US, AC mostly in Given/When/Then format, DoD, backlog management in cooperation with PO/BA lead, analysis and documentation of the change implementation).
I would like to work in a dedicated team on a specific company product. At my last place of work, I led projects on my own without a dedicated team and always by myself built communications between different departments to achieve project goals.
Position: Business Analyst
Category: Business Analyst
Experience: 3 years | English: fluent


A top-performing data professional with over three (3) years of experience in advanced analytics, data modelling, and business analysis, I am confident in my ability to contribute valuable insights and drive growth at your organization.
In my current role as a Business Data Analyst at Sahara Group, I have successfully developed and implemented various projects to improve business performance and efficiency. These include automating workflow processes, developing data pipelines to support business intelligence, and leading cross-functional teams to deliver value-driven solutions. My strong technical skills in Python, R, SQL, Power BI, and Azure Services, as well as my experience with agile methodologies and requirements gathering and analysis, make me well-equipped to excel in this role.
In addition to my technical skills, I possess strong soft skills, including team building, emotional intelligence, problem-solving, creativity, and a willingness to learn new technologies. I am a natural leader and have proven success in mentoring and managing teams, as demonstrated by my role as the mentor of the winning team in the cross-country STEAMers program at Sahara Foundation.
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper


At that moment I don't have real experience in Business Analisis. But I like this kind of job and want to work with it. So now I have my mentor in Business Analysis with a lot of experience who teaches me how to work with requests, planning, and communication and explains to me what the IT world looks like.
In past, I worked as a content producer in local media in my City. I build a resultative team that made a lot of brilliant social and cultural content. I got much communication experience because the main species of my job was how to create good communication with all stakeholders.
But when the war started in my country, the company I worked for closed and I started spending all my time volunteering.
I collected around 250k$ for aid to people who need it and also got from companies all around the world thousands of packages of humanitarian aid which were later sent to those who need it.
In my situation the main thing I want to get from my very first job in BA — that's experience and knowledge which will support me to become useful and in demand. So I hope the people I will work with will be ready to share their experiences with me.
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper

- described, justified, and participated in the implementation of organizational structure transformation of 80+ employee company
- designed and implemented a completely new CMS for a news site for super-fast publishing (hundreds of articles per day per newsmaker)
- implemented the Nethunt CRM and documented requirements for it’s integration with ERP and banks via API
At the beginning of my career, I headed a department engaged in the development of websites and web projects. Among them:
- news aggregator with a proprietary CMS, 
- online e-magazine store (similar to Zinio) with a reader app for iOS.

Lately, I've been involved in the digitalization of my co-owned B2B printing service business. The production is organized through the ERP system integrated with CRM and banks via API. EDI has been implemented as well. Thus, a significant part of customer servicing and accounting tasks has been automated.
I am currently looking for opportunities to apply my skills and 10+ business experience to new projects in order to become a professional in the BA area.
Position: Business Analyst
Category: Business Analyst
Experience: 1 years | English: upper

Before working in IT, I opened and successfully managed  coffee shops chain in Kharkiv. This experience gives me the opportunity to deeply understand and analyze business processes, as well as successfully conduct negotiations.
At the Hillel computer school, I worked on the pet project "Improving the Rozetka online store" during business analytics courses. In the courses, I had the experience of reproducing not only theoretical, but also practical tasks.
At Bini Bambini, I worked on an educational project and gained experience in drafting technical documentation.
At Astronix Online, I worked with data analytics and gained experience in negotiating with partners.
Now I work in the logistics company SK Group EU where I actively participate in the creation of notations, database processing, competitor and market analytics and meetings with partners.
In my work, it is important for me to develop as a specialist, improve my skills and achieve my goals.
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper

My biggest achievement in life is that I have become independent and direct my life towards new possibilities.
And my biggest failure is that I didn't come to IT earlier.
At university, I studied software development and its application in everyday life or professional activities. During the classes I also developed software projects (individually / as a team) taking into account economic and technical capabilities. As a result, I have improved my computer and technical skills, which gives me depth knowledge of systems and IT in general.

Work experience: earlier i worked in a bank as a client manager, now I work at same position but in a consulting company that helps people to improve their franchise business. On this position i often work with businessman who want improve their business or franchise. 
My responsibilities include: identifying needs, conducting presentations / meetings, communicating with clients and maintaining partnerships
All I need at this stage is a reliable company where I can get professional experience and improve my English to perfection.
If necessary, ready to work overtime, if it will paid, ofcourse:)