lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Project Manager/Customer Success Manager
Category: Project Manager
Experience: 5 years | English: intermediate

My team has over fulfilled the income plan for the paid advertising channel by 12%. We worked at both lines - ASO (app store optimization) and paid traffic.
This was done by the aggregate efforts of the team thanks to both management and professional technical settings. I was a project manager in this project.
At last I worked as a project manager in an advertising agency and before that - as a targeting specialist.As a project manager I worked with targeting customer’s goals, strategic development of the projects, up-sales and LTV, team management and client support in different digital tools (PPC, E-mail, SEO, Mobile). And I have experience in media planning, management and creating campaigns, budget planning and control, and reporting. In addition, I have experience as a speaker in conferences.
I would like to concentrate myself on one direction to focus on its development.If we are talking about the organization of the working process, then for me it is important to have remote work (or not so far from my house), time management, work-life balance.Personally, I have a strong wish to be really useful to feel that my work is important.
Position: Project Manager/ Customer Success Officer
Category: Support
Experience: 2.5 years | English: fluent


Implement customer retention strategies to increase loyalty and retain 
business
 Updating customer’s profile and logging complaints using available tools. 
I.e. CRM, Workdesk, IMAL
 Creating strategies on how to make customer engage better with 
company’s product and services
 Create strategic plans to enable customer improve and maintain the 
overall brand experience
 Analysing customer feedback on product ranges and new releases, as well 
as preparing reports
 Collaborating with IT developers, as well as the production, marketing, and 
sales teams to enhance customer services and brand awareness.
 Documenting processes and logging technical issues, as well as customer 
compliments and complaints.
 Aligning customer experience strategies with marketing initiatives. as well as 
informing customers about new product features and functionalities.
 identifying customer needs and taking proactive steps to maintain 
positive experiences
 Tracking customer experiences across online and offline channels, devices, 
and touchpoints.
 Defining and driving implementation of a holistic retention strategy to drive 
revenue from existing customers.
 Defining and driving the strategy for communication of new products and 
services to market.
 Collaborating with other business areas, acting as the voice of the 
customer.
 Leading and managing the customer journey, working with other teams to 
support and improve the customer Journey 
 Working with the product team to create a user story that would ensure 
easy and smooth on boarding process for consumers.
Position: Project manager/Customer Support
Category: Other
Experience: 2 years | English: fluent

- Bachelor of Philology in KPI (Advanced English)
- Organization and communication skills
- Creative task solving attitude
- Design and content making. Graphic design
- Responsible. Ability to multitask
- Time management, ability to prioritize
- Translator skills
- Writing and editing skills
Customer Support Specialist
- Responding to customer queries via online chat, emails, incoming chats
- Identifying clients needs
- Searching and provision of the necessary information
- Helping customer to use specific features & solve problems

Lead Generation Manager
- Searching and making a communication with potential customers
- Collecting a database, updating and maintaining the Lead database
- Managing cold emails up to the negotiation stage
- Appointing meetings with customers

Junior SMM manager (fb, tik tok, inst)
- The creation and development of profiles/groups in social networks
- Development and implementation of internet marketing plans
- Attracting a new audience
- Making content postes 

Stylist/graphic designer 
- Making posters, digital collages, logos, presentations, advertisements for sm
- Drawing vector graphics for stocks
- Adobe Illustrator, Photoshop, Fresco, Lightroom, Maya 3D

English tutor-translator
Position: Project Manager, Customer Support
Category: Project Manager
Experience: 3 years | English: fluent

Senior Portfolio Award – Made Dean's List for three consecutive years and led study seminars for PowerPoint classes
Recognized as one of the top 5 employees in the company with over 3,500 employees
LSMU Scholarship / Reached LSMU award for international students with the best GPA
Erasmus Scholarship / Reached the European Award for Best International Students
EVOLUTION, Tbilisi, Georgia, June 2018 to Feb 2021, 40-50 hours per week
Log Analyst / Customer Service Representative:
Delivered exceptional assistance and guidance to clients regarding offered services. Supported our B2B company, other businesses related to our company and end-users in the full-time position. Performing technical investigations (log analysis) for customer and end-user submitted tickets. Coordinating case resolution between the internal team.

ITALKI, Various Countries, Feb 2022 to Present, 40 hours per week
English/Persian Teacher:
Work with clients remotely full-time to fulfill their English goals through structured lessons. Have a large group of long standing and loyal clients who have acquired employment, received promotions, or moved countries. Conduct lessons in a professional setting with above standard equipment to improve clients' experience.

WARSAW CENTRAL STATION, Warsaw, Poland, April 2022, 40-50 hours per week
Volunteer:
Welcomed Ukrainian refugees fleeing conflict to Poland and assisted them in finding food, shelter, work, or their next train.
Position: Project Manager, Customer Support Manager
Category: Support
Experience: 3 years | English: fluent

-Participation in the opening of the hotel
-Answers to customer questions in 4 foreign languages in 1 minute
-Organization of more than 20 tours from generating an idea to collecting feedback after the trip
Every achievement happened thanks to my effective communication with customers and solving their problems the best way.
Customer Support:
-provide support to the customers: identify and solve customer problems using dedicated web tools
-resolve product issues by clarifying the customer's complaint; determining the cause of the problem
selecting and explaining the best steps to solve the problem
-research the customers’ issues and making the relevant connections to the appropriate departments while providing the consumers with clear and concise information and solutions
-record actionable insights and data for the business in order to ensure that the consumers’ voices are heard

Product Manager, Tour Agent:
-creation of tours and dealing with guides, hotels, transport companies
-design of travel programs and maps in Adobe Photoshop or Illustrator
-work with the CRM system and the website (posting and editing tours)
-selling tours
-development of a tour calendar according to a marketing strategy
-assistance with all questions several weeks before a trip to a group of tourists in the messenger

Hotel Development Manager:
-customer support in various situations
-creation and promotion of content for Instagram
-work with a CRM system
-development of a loyalty and discount system
-processing of incoming booking requests
-work with group arrivals + event management (providing additional services: transfer, banquets, tickets,
information support)
-after-sale service (hotel, restaurant, spa, gym services)
-verification of reviews, work with negative customer experience and reputation building

Guest Service Officer on cruise ships.
No night shifts
Position: Project Manager, Customer Support, Sales, Customer Service
Category: Support
Experience: 2 years | English: upper

I was proud to be Benish GPS's representative in France on the position of Project Manager, to be a bridge between the foreign companies and my colleagues, instruct the departments about the latest changes and improve work inside the company; connect with customers, help them to deal with any troubles during my work as a Sales Manager.

I'm always striving to learn more, so was happy to attend a Digital Marketing course from MGID Academy and to improve my English with the help of SMILE School.
I started to work for the "Benish GPS" LLC in November 2012 as a Call Center Operator, in October 2016 I became a Sales Manager, 2018-2019 I was working as a Project Manager.

My responsibilities were:
- work with foreign partners (Vodafone Automotive Italy, France; Teletrac Navman Great Britain) as a representative of the company;
- provide Technical Support to Porsche and Land Rover customers in Ukraine (work with internal software related to each car in the country);
- troubleshoot issues which arose during the setting and exploitation equipment;
- provide Porsche Dealership Centres with the instructions of installation and testing the equipment on the vehicles;
- participated in international conferences and training (online and on-site);
- create tutorials, conduct training, create a knowledgebase according to the changes in Vodafone and Teletrac software's work;
- coordinate and instruct departments of Sales, Service Desk, and SOC;
- work with tickets, invoices, Knowledge Support Platform, within SLA, GDPR;
- manage employee accounts in ORACLE;
- communicate with customers: consultation, sales, and account management (1C), troubleshooting issues, responding to requests

Completed tasks in the position of a Sales Manager:
- over 50 closed deals monthly;
- provide information for new customers;
- collect a base of regular customers;
- set individual conditions for the needs of each client;
- full service from consultation and paperwork to the issuance of the product to the client

From July 2020 I work in an "Animation Farm" as a Digital Marketing Specialist.
My responsibilities:

- create content-plan for LinkedIn and Facebook pages;
- translate and rewrite articles for the website;
- set technical tasks to the illustrators, designers, animators;
- analyze competitors in the worldwide market.

At the moment I'm looking for the position of Project Manager or Business Developer Representative.
Oriented to learn fast and independently.
Want to work with a company that knows its goal and contributes to its staff and their ideas. Whether it'll be a big team or small I'll be pleased to work with the people who love to do what they do.
I also consider promotion to be important, therefore I'm looking for companies that find it necessary to develop and grow together with their employees.
I suppose that I work most effectively during the day so I don't feel to agree to work night shifts.
Position: Project Manager, Customer Support Specialist, Content Writer
Category: Other
Experience: 0 years | English: fluent


For the last 3 years I was employed in a company that provides linguistic services and I was working as a military linguist for Canadian Armed Forces. I was dealing with interpreting (both off-line and on-line), translation of documents. 
Another major task was to establish and keep good relationship within a team (Canadian and Ukrainian counterparts). That was of great importance to work effectively.
Also I was a person who had to introduce Ukrainian culture to my international team and help them to see and learn as much as possible.
I would like to start a career in IT, obtain new profession and self-develop.
Position: Project Manager, Cyber Security Specialist
Category: Project Manager
Experience: 1.5 years | English: fluent


Software engineer with thorough hands-on experience. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues on future teams. Worked as Java/APPIAN engineer switched to Cyber Security field (threat prevention). Currently managing team of three people. In search for new challenges to accept and find the best match for myself in IT industry. Current priorities project management or pentesting.
Position: Project Manager DACH region/Customer Success Manager/Account Manager
Category: Project Manager
Experience: 8 years | English: upper

Successful cooperation with foreigners customers and suppliers
My interest is to try myself in such positions as an Account Manager, Customer Success Manager, or Project Manager. 
My level German (C1) could be useful in establishing cooperation with the DACH region customers. I am a people person, and in my job experience I have demonstarted got good communication skills and solid managerial skills multiple times. I have got large experience in communication and cooperation with foreigners. I am willing to develop, grow professionally, broaden my horizons, and accept new challenges.

Currently I am occupying the position of a Head of Technical Purchasing Department in one of automobile production related companies with the HQ in Germany. My responsibilities are:
•	cooperation with the Head Office (Germany);
•	participating in the preparation of the company`s investment projects;
•	cooperation with international producers of cutting and sewing equipment;
•	concluding contracts and control over their execution;
•	ordering and control of equipment supply;
•	optimization of technical processes in accordance with Lean;
•	monitoring and ensuring uninterrupted functioning of cutting and sewing equipment
•	preparation of the company`s technical reports.
I have spent 9 years in this company overall.

I started my professional path in 2005 with the position of an Internet Services Sales Specialist. I was responsible for market research; establishing of customers` network and searching for new clients; conducting business meetings and signing contracts with customers; сontrol over orders` fulfillment and payments. 

After that I decided to switch to a different direction and started a career in FEA management with such responsibilities as establishing a network of new customers and transportation companies; organization of freight transportation in foreign directions; transportation control; the market and competitors` services analysis; providing reports; communication with debtors. My overall experience in this sphere is 7 years.
New challenges, interesting projects, and tasks in which I could apply my managerial and communicational skills
Position: Project Manager, Data Analist
Category: Data Analyst
Experience: 0 years | English: upper


Accomplished and energetic purchasing professional with over 7 years of experience in Travel Retail area with leading world brands of wear, footwear and accessories such as Boss, Emporio Armani, Salvatore Ferragamo, Adidas, Michael Kors, Wolford, etc:
o Operational management of airport stores (9 POS)
o Launching new brands on the market, new stores openings
o Management reporting (budgeting, sales plans, supply chain)
Work experience
04/2015 – 07/2023 Buyer/Category Manager, Kievrianta Duty-free, Kyiv
• management of the range of the categories of premium brands;
• full ordering cycle - from budgeting to purchasing sessions in show-rooms;
• inventory management, product turnover control; negotiated promotions, marketing initiatives;
• visited stores on a regular basis to train staff and assist in positioning products to maximize sell-out;
• monitoring, analysis, forecasting, reporting;
• VM control, staff trainings conducting.
11/2012 –02/2015 Brand manager, Starlit Group, Kyiv;
• marketing strategy development;
• preparation for the launch of the product on the market, pre-launch and launch of products;
• formation of pricing and a system of discounts for distribution channels and types of customers;
• development of all types of marketing activities: ATL, BTL, digital marketing (SMM, e-mail, bloggers);
• financial budgeting and control of marketing/advertising/PR expenses.
02/2008 – 09/2012 Tourism manager, Tour-operator, Kyiv;
• tour sales of the following directions: Spain, Italy, France, USA, Canada Greece, Portugal, Croatia, etc.
• new travel directions development;
• working with foreign partners; searching for new ones
• preparation of documents for the embassy
• participation in promotional tours.
09/2006 – 08/2007 Purchasing manager, Auchan, Kyiv;
• supplier searching, negotiating, contracting
• assortment range implementation in the non-food segment
• interviewing interpretation and translation (French).
02/2006 – 09/2006 General manager assistant, «Four Winds» (Consulting services).
• manager’ daily routine coordination and planning, translation (French).
08/2003 – 09/2004 Sales manager, «Vip-Ukraine», (Equipment and cosmetics for beauty salons).
Position: Project Manager, Data analyst
Category: Project Manager
Experience: 1 years | English: upper

extensive experience in the field of jurisprudence, working with documentation, participated in court hearings, negotiating, stress resistance, activity, quick learner.
- PM Universum tax&legal
- lawyer-legal assistant"Alter service" (Kiev)
- lawyer Zolotonosha Sunflower Plant
- Audi Center Kyiv
- lawyer "CONCEPTSERVICE" (Cherkassy)
- lawyer prosecutor office Cherkassy
Position: Project Manager, Data Analyst
Category: Project Manager
Experience: 0.5 years | English: upper

I organized two Projects in quite big organizational network. The First I organized by myself, that project tested my personal skills harshly. I was proud and happy with the results as the most part of 50 people that took part in it. For the Second project was assembled a big team, in which I managed communications with all the participants. At first it was quite a challenge to manage 140 people, but during execution of project, I mastered it almost perfectly. Besides projects I also wrote a few scientific papers in Business Analysis, Enterprise Planning, Logistics, Accounting and Forecasting.
BEST Kyiv
Participants Manager
This Project took 6 months of planning to execute competition that lasted for 8 days and held 140 students in total. Being a part of the big Team, I organized communication with actual and past participants of competition. Considering amount of data I had to gather, I assembled one team to which I delegated tasks and managed them. During the competition itself, I've learned to work under challenge of huge amount of tasks, deadlines, learned how to prioritize properly and quickly.

BEST Kyiv
Main Organizer
The Project was an event with duration of two days for more than 50 people. By being the main organizer, I brought together 3 small teams that were responsible for trainings, food and interactive part. Also in preparation I researched different places for the event, coordinated work of each team and have done logistics for the whole event. During direct execution of the project I coordinated stuff, work of all teams and communication with owners of the base.
Position: Project Manager / Data Science Team Lead / Delivery Manager / Technical Project Manager
Category: Project Manager
Experience: 3 years | English: fluent


Tech stack: Python, Numpy, Pandas, MySQL, NewSQL, Redis, Sentry, RabitMQ, k8s, Power BI, Tableau, Looker, Apache Superset, API.
Project Management tools: Jira, Confluence, Miro, Figma, Notion wiki, Slack, Trello.
Methodologies: Agile, Scrum, Lean.
Industries: PropTech, Marketing.
---------------------------------------------------------
A proven data and business leader, I have a passion for utilizing the power of data to drive strategic decisions and business growth. As Project Manager at CASAFARI, I’ve honed my abilities in leading data teams across all data-oriented operations, such as collection, QA, science, engineering, and analysis, while owning and managing data as a product. By implementing advanced data science techniques and leveraging SQL, Python, and machine learning, I've streamlined data processes for markets in Portugal, Spain, France, Italy, and Germany.

Before CASAFARI, I was at Ketchup Loyalty Marketing where I utilized data and business intelligence tools to enhance operational efficiency and to encourage our partners' line employees to sell more. I managed a web platform to accelarate sales and trade marketing, and by the end of my tenure, I had developed solid proficiency in business analysis and Power BI.

Earlier in my career, at iProspect, I wore multiple hats, working as a Project Manager for New Business. I used my analytical skills to identify potential clients and utilized various web analytics tools such as Google Universal Analytics, Amplitude, SimilarWeb, Ahrefs, and SEM Rush. My excellent communication skills combined with strategic thinking led to successful client acquisitions.

As a Director at YAVIR and as the Founder of e-commerce project Kazakhsay, I demonstrated my entrepreneurial spirit and honed my ability to lead projects from inception to successful completion.

My journey began in sales, where I was a Sales Representative at 2GIS and ViYar Team. Here, I developed my skills in building and maintaining key accounts, a foundation that has supported my career's trajectory.

Adept at applying data to business solutions, I have built a career integrating analytical and managerial skills to lead teams and projects. I'm not just a data leader; I'm a business leader with a data-first approach. I’m always ready to explore new opportunities and challenges where I can drive innovation and growth through data.
I would like to work in product comany and preferably in data related projects with AI and Machine Learning.
Position: Project Manager, Delivery Coordinator, Resource Manager, Account Manager
Category: Project Manager
Experience: 2 years | English: upper


2 years experience as Delivery Coordinator & Project Manager.
3 years experience as Talent Delivery Lead.
Enthusiastic, self-motivated, reliable responsible and hard-working manager. Team player with proactive work approach, striving for getting things done in the most effective way.

PROFESSIONAL FOCUS
Simultaneous leading of multiple distributed teams, customer relations, managing specialists motivation and retention, project management, teams staffing and scaling, career planning, resources management, risk management, presales.
Position: Project Manager, Delivery Director, Head of Sales
Category: Project Manager
Experience: 11 years | English: fluent

Creation of own IT product, which already using by more than 30 customers in food&beverage industry - monitoring system Ecoflex, effective sales and project management in different fields - both in IT and in "real business".
More than 16 years of experience in managing of local branches of foreign companies and IT business. Good business connections in the IT industry, publishing and printing sector, food&beverage industry. Effective management skills and experience of successful sales in the B2B area and for long-term IT projects
New interesting opportunities and challenges, possibility of realization of my current skills in PM and (or) sales.
Position: Project manager, delivery manager
Category: Project Manager
Experience: 5 years | English: upper

Successfully managed the development of more than 30 projects various complexity.
I am responsible, multi-skilled, proactive person who's have an experience of solving difficult tasks and projects. 
Now I am working as a Leader of IT Project Management and Development in a big company. 
As the company has retail direction so the project manager of software must be a person who makes everything in each step of developing, except coding:) So I also have a big experience in business analysis, writing functional requirements, web design, QA testing, product management.