lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Senior Project Manager / Support Manager
Category: Support
Experience: 11 years | English: fluent

Successfully overseeing the launch and full lifecycle of over a dozen of financial products, each with unique setups and spanning various regions.

Throughout these projects, I demonstrated strong project management skills and collaborated with world-leading products.

By effectively coordinating and executing complex initiatives, I ensured the successful implementation and ongoing success of these products.
A highly skilled professional with extensive experience in project management, support and maintenance operations, and customer service.

Fluent in English, Ukrainian, and Russian, enabling effective communication with diverse stakeholders.

My experience. Briefly:

Project Manager / Support & Maintenance Manager (B2B)
1. Resource Management and Planning
2. Resource Planning
3. Project Build-up
4. Workflow Direction
5. Client Communications
6. Traffic and Resource Scheduling
7. Support Scaffolding
8. Client Onboarding
9. Support and Maintenance Operation

Customer Support Manager / Product Manager (B2C+B2B)
1. Multilingual team of 70 agents in 8 teams
2. Launch of multiple products, ensuring seamless integration
3. Knowledge base management
4. L2-L3 collaboration

Customer Support Team Lead (B2C)
1. Interviews, personnel onboarding&training
2. Multilingual team of 20 agents, organizing job tasks and ensuring quality customer relations.
3. L2 ticket logging, prioritization, QA
4. Web & Apps settings management

Customer Support Specialist (B2C)
1. High-quality service and support to customers through live chats, emails, phone calls
2. Identifying problems, researching answers, guiding customers to resolution
3. Customer complaints handling
4. Account / billing / back-office inquiries

Sales Agent B2C
1. Promoted the company’s services to new leads, funding process guidance, company’s product usage guidance.
Having dedicated 10 years to the same company, I am eager to explore new opportunities that will ignite my passion and challenge me to expand my skill set. I am seeking a role where I can work with an interesting product that presents new perspectives and possibilities.
Position: Senior Project Manager/ Team Leader
Category: Lead
Experience: 11 years | English: fluent

More than 15 successful project releases, some of them are client products with budget over $3MM and DAU over 2MM. Experience with different type if products like casual and social games, F2P, social backend platform and core development, OEM games, mobile games and touch adaptation for tablets, multiplayer games and associated plugins.
Experience - 10 years in Games Industry starting as project manager, game producer, Producers Lead, Head of Production and General Manager of division.

skills: Project Management, Talent Management, Hiring, Risk and Change Management, Client Relationship Management, company strategy and tactics.

Project related skills: budget, P&L, long and short term planning, agile/scrum methodologies (certified PO), can set up the process from 0, hire and mentor PMs. 

Work within product team, active participation in design and art, client communications, solving conflict and critical issues.
Leadership, team management, program and project management
Position: Senior Project Manager (+ Technical), Program/Delivery Manager
Category: Project Manager
Experience: 5 years | English: fluent

Worked within, helped to establish and nurture a program that grew from 30 to 160 people within a year and a half with $12 mln annual revenue.

Successfully managed core teams of up to 40 people geographically distributed throughout the world with annual revenue of up to $3 mln.

Built from scratch NPS 10/10 long-term relationships with a couple of huge enterprise clients.

Drove best PMO practices, PMO innovations, and Delivery Excellence within a delivery unit (8 Project Managers, 16 teams, 180 people), making sure all the teams reach Delivery Excellence KPIs.
Long story short about me: 6 years of management experience with the Software Engineering knowledge base (Bachelor Degree).

I have experience working with both small projects at the beginning of the career (small outsource) and huge ones now ($1.5-$3mln annually), both little tech complexity (e.g. simple web applications) and huge (e.g. a complex cloud based messaging app with 200k+ users and tens of millions of messages sent monthly).

I am managing and mentoring other PMs, driving best PMO practices & Delivery Excellence within my unit.

Throughout the career I've mainly worked either as a "crisis manager" fixing "burning" projects or developing just started prjects/programs. So not very experienced in pre-sales, but it compensates with huge business development experience bringing on-board & executing tens of opportunities and winning competitions across several vendors.

The reason why I am here - I am about to leave my current program/delivery unit due to lack of opportunities for further growth and reviewing new ones within my company and outside now.

---

Methodologies: Scrum (2020), SoS, Kanban, Waterfall. 
Side note - Haven't had a big experience with large scale frameworks/methodologies (Nexus, LeSS).

Management: Full-Cycle (Scope, Schedule, Cost, HR, Communication, Stakeholders, Quality, Risk, Integration Management) and all the corresponding documentation. 
Side note - have little experience preparing contracts.

Project Types: DT/T&M. 
Side note - have little experience with Fixed Price (mainly with small projects), but have corresponding knowledge. Have little experience of enterprise level pre-sale, but on the other hand huge business development experience.

PM Tools: it's been too many PM tools I've used, so cannot list them all :) 
Side note - have a big experience building Gantt Charts, WBS's, Project Reports.

---

It's hard to cover all the skills/experience within such a message, so feel free to reach out to me if there are questions.
I'd like to start/launch initiatives, grow a business/delivery unit rather than regular management.

Also, I'd be happy to try out my skills in a Product company.
Position: Senior Project Manager, Transformation Officer, Business Development
Category: Project Manager
Experience: 11 years | English: fluent

2 PMOs with 100+ projects in the field of process transformation, digitalization, and change management. 
1 strategic and change management office with 2+2 developed strategies.
3 successful projects with McKinsey&Co (on the customer's side).
3 working development units in 3 organizations (before Feb.2022).
10+ years of project management, 15+ years of managerial experience, 19+ years of working experience in different spheres of private and public institutions.
Certified PMP by PMI (2022) and OKRP by KML (2023).
Two project offices were modeled, set up, and led by me, including an externally funded office. A big transformation and change management projects were implemented, which included the following results - functions centralized, the new organizational structure developed and set up, strategy document created, approved, broken down to projects, monitored and implemented, decision-making system changed, project committee created, internal communication channels created, 10 strategic sessions held, process management office set up. A volunteer project launched - project charter written, the team created, NGO registered, concept modeled, MVP developed and went to live, a website developed, processes design and set up continues. I want to develop and run development or other projects in an innovation company within an innovative and creative team.
I am looking for a company with a strategy, goals, and plans for long-term sustainable development. I like when employees express a sense of winning together when times are good and sticking together when times are tough. I place a high value on fairness. Management of a company must be trustworthy, support innovative culture, as well as care about the company's employees.
Position: Senior Project/Portfolio Manager
Category: Project Manager
Experience: 11 years | English: fluent

proven record of strong crisis management 
built efficient software product teams working for many years 
developed effective business processes and useful templates
proven record of excellence in all SDLC processes
gained wide experience in various application areas
proven expertise in buiding IT PMO from scratch in 1 month
Proficiency in all aspects of software development life cycle and enterprise management standards and best practices (ISO 9001, CobIT, ITIL v.3, ISO-27001/ISO-17799, ISO-20000, CMU/SEI CMMi).

Long-term experience in implementation of various project management methodologies (PMBoK/PMI, RUP, MSF, Agile/Scrum), people management, process modeling, architecture design. 

PMO leader and Program/Project Portfolio manager.

Last project (2015-2020): Roles and Responsibilities: Product Manager and Scrum Master, vision and roadmap, SDLC processes, planning, budgeting, marketing and sales.
looking for a project/program manager position in a software product company
Position: Senior Project/Product/Delivery Manager |
Category: Project Manager
Experience: 8 years | English: fluent

please for more see my CV
Experienced IT Project Manager | Agile Coach | Certified PMI-PMP

8+ years of diverse Project management experience in IT, specializing in healthcare, automotive, SaaS products, cybersecurity, e-commerce, and fintech domains.

Successfully led cross-functional teams of over 50 professionals, proficient in Java, C (C#, C++), JS (Node.js, Vue.js, AngularJS, React), PHP, Magento, Python, .NET/Core, Ruby, and more.

Certifications: PMI-PMP, Agile Coach, Scrum Master.

Strong analytical and management skills with a track record of leading PM departments and delivering large projects (2+ years) with complex dependencies.

Effective in creating and implementing methodologies, developing project plans, and managing company operations, from startup to successful business growth (50+ people).

Led and managed a high-performing PM department of more than 5 professionals, ensuring successful project delivery and team collaboration.

Experienced in remote and office environments, ensuring high productivity and efficient time management.

Solid understanding of software development life cycle (SDLC) and coordinating testing activities with project management and development teams.

Proficient in JIRA, Confluence, and various CRM systems.

Technical background in C++ (mid-level) and JavaScript (junior).
Not looking for gambling, forex, crypto types job opportunities.
Position: Senior Project / Product Manager
Category: Product Manager
Experience: 5 years | English: fluent

- Built 5 new teams and release processes from scratch: 10+ FTE
- Strong in Agile / Scrum frameworks: can take responsibility for  implementing those from scratch as well as mentor the team as a SM 
- Mobile projects delivery to US, UK, UE, APAC regions: 3+ years
- Industries, I've been serving as a Project Manager for: healthcare / pharmaceutical, gaming, social and fitness, banking (web / WP)
- Mobile (native, cross-platform, html5) and web (SaaS, WP) projects delivery
- Communication management: 5+ years of direct work with C-level stakeholders
- Requirements management: 3+ years, user stories via ideation workshops, WBS, project decomposition
- Building Agile frameworks: 3+ years
- Team management: 10+ FTE, experience in building the new teams from scratch (5 teams, 10+ FTE)
- Configuration management: JIRA, Confluence, managing STG / PRD environments
- Tools: Proto.io, GA, JIRA, Adobe PS, InDesign, MS Project, MS Visio
- Languages / frameworks: Markdown, HTML, CSS, basic JS
- DB: hands-on experience with MySQL, understanding of Firebase, MongoDB
- VCS:  GitHub, GitLab, SVN
- Product oriented person, care about details
- Market stable company
- Interesting projects: mobile / web delivery
- Professional development
Position: Senior Project/Product Manager
Category: Project Manager
Experience: 11 years | English: intermediate

Successful experience of adopting Scrum and Kanban team. Have successful experience moving from Waterfall/XP to Scrum/Kanban methodology with benefits to the project.  Work with many outsource team and freelancers.
10 years of project management for 8+ employees team;
Kanban and Scrum knowledge; 
Work with clients expectations and satisfaction; 
Risk and change management;
Products requirement's gathering, initialization of projects;
Project/Sprints planning, decomposition, estimations, delivery;
Full cycle project management experience - pre-sale negotiation with customer, requirements definition, project estimation, backlog creation;
Proven record of successful web projects.
Professional management, friendly collective, professional growth. Interesting projects. Startup.
Position: Senior Project/Product Manager
Category: Project Manager
Experience: 11 years | English: fluent

I have wide experience in various technologies and complex solutions:
- Online Communications and Collaboration services;
- PBX, VoIP and SIP telephony;
- ERP and OSS/BSS (CRM, Billing, Retention tools, Stock, Marketing, Inventory, Warehousing, Finances, Supply Chain,  and others);
- Supply chain, logistics, reversed logistics, hardware and devices trade-in programs;
- Cloud infrastructure and services;
- Custom CMS (PHP-, HTML5 and JS based ones);
- Native, hybrid, cross-platform iOS and Android apps' development;
- E-Commerce and POS;
- Game development;
Seasoned Product and Project Manager with over 15 years of experience in the Information Technology industry. Proficient in project management, product development and implementation, PMI practices, agile development methodologies, and classic project management with technical background in software QA, Release management and implementation fields. Able to wear several hats at once such as Product Manager, Project Manager, Business Analyst, Scrum Master, UX Designer and Quality Assurance Lead.
Position: Senior Project/Program/Delivery Manager
Category: Project Manager
Experience: 11 years | English: upper

- Efficient teams
- Successfully developed and delivered products 
••  High load web projects (eCommerce, News, Traffic) 
••  Mobile application (iOS, Android)
- Happy users and customers
- Delivery experience (5+ years):
•• Defining scope/resources/timeline
•• Resources allocation
•• Setting up and managing team/s: structure, responsibilities, dependencies
•• Processes management: tools, standards, development
approach, automation approach
•• Incidents management: SLA, root cause analysis, hot-fixes /  workarounds
•• Stakeholders expectations management 
•• Risk management

- Project management experience (10+ years):
•• Methodologies/frameworks: Agile (SCRUM, Kanban), Waterfall,  PRINCE2
•• Experience in both start of new projects from the very beginning and joining ongoing ones
•• Projects documentation (SoW, RS/PRD, Project plan, DoD, Risks )
•• Team assembling
•• Reporting
•• Tools: Atlassian Jira/Confluence, MS SharePoint

- People management experience (10+ years)
•• Team size – up to 25 people simultaneously 
••• 3 x Development teams 
••• 1 x tech support team 
••• 1 x content team
•• Hiring 
•• KPI/goals setting & performance reviews

- Business analysis/product management experience (Web/Mobile apps)
•• Competitors analysis
•• Gap analysis
•• Diagram/schemes creation (BPMN, Flow etc)

- Product management 
•• Mockups development
•• User stories/tasks creation
•• Product KPIs
•• Hypothesis testing 
•• A/B testing 

- Type of products managed:
••  eCommerce websites and Mobile Apps
••  Advertising platforms 
••  News portals

- Technologies used on my projects:
•• PHP (Magento 1/2) / Python 
•• Angular / React + HTML + CSS
•• SQL DBs / MongoDB
•• Mobile native apps (Kotlin / Swift)  
•• Firebase / Google Analytics
•• Google Services
•• REST / GraphQL
•• RabbitMQ
- Scale product or program
- Challenging goals
- Clear motivation system
- Career growth opportunities
Position: Senior Project\Program\Delivery Manager
Category: Project Manager
Experience: 9 years | English: fluent

Creating scrum process on the project;
All my projects were finished successfully with good feedback from customer;
Managing 10+ projects simultaneously;
More than 120 people was under my account
I have been working in international IT companies since 2011 with biggest and strategy significant customers.
	I’m a manager-leader who is driving organization and supervision of necessary processes, teams, structure and technology services composition to successfully deliver what clients expect to achieve their business goals.

	My role is to plan, execute, and finalize projects according to agreed deadlines and within budget. It includes acquiring resources and coordinating the efforts of team members in order to deliver projects according to the roadmap. 
	I’m also define the project’s objectives and oversee quality control throughout its life cycle. I used to lead multiple projects and multiple teams which can be in different locations and time-zones. I have practical experience of applying best PMI practices and Agile methodologies.
Open to the all challenges. Review also the opportunity to work on outstaff projects on the customer side.
Position: Senior Project/Program/Delivery Manager/(SAFe)Release Train Engineer
Category: Project Manager
Experience: 10 years | English: fluent

I've helped to build a Digital Marketing startup from 3 to 60 people in a year, organised successful development of 3 core products which led the company to financial breakthrough.

As an RTE (SAFe) I have managed 11 distributed teams in USA and Ukraine working on multiple projects in mobile, web and embedded development for one of the market leading company in telecommunication and satellite TV provider.

I have organised strategic planning, discovery and delivery pipelines for multiple value streams in mobile games development company, which significantly increased predictability and measurability of the development process.
I have vast experience in project management. Worked on different positions and roles, including Project/Program Manager, Product Manager, Business Analyst and Scrum Master. 
From the technological standpoint I have driven projects in different areas, such as web development, mobile apps and game development, big data and high load solutions.

I am very business oriented and result driven person, able to transform strategic goals into tactic plans and defining the path to the result that satisfies certain business expectations.

Keen on Agile methodologies, I have an experience in scaling agile practices using SAFe and leading company transformation. I was leading up to 15 scrum teams as a Release Train Engineer (SAFe 4.5)
Certified as Scrum Master (CSM), Product Owner(CSPO) and Agile Leader by Scrum Alliance, Product Manager and SAFe Program Consultant by Scaled Agile.
The core things I am looking for as part of company culture are transparency, honesty, respect and likeminded people eager to achieve more rather then preserving comfort zone. I would like to work with big teams and big projects, have more experience with product companies rather than service.
Position: Senior Project/Program/Delivery/Product/Account Manager, Agile/Scrum Coach
Category: Project Manager
Experience: 11 years | English: fluent

MBA.
PMI PMP.
PSM 2 (Professional Scrum Maser, scrum.org), 
PSPO 2 (Professional Product Owner, scrum.org).
IS-Agile BAF (Business Agility).
CEO school certificate.
"Best manager I ever worked with" feedback from teammates. 
Best performer in 25 people team. 
Work with 8 different Scrum teams, 12 countries. 
11-grade school Olympiad prize winner - Computer Science (qualified to Polytechnic University without exams). 
PM exp 7 years. 
OKR rollout. Process setup. Tools and process automation rollout. P&L. 
1000 conferences/events participant.
Computer Science Master degree at Polytechnic University (Lviv).
15 years experience in IT, including 10 years at Luxoft for Fortune 100 companies (Deutsche Bank, Mercedes-Benz) projects.

CEO advisor, PM, DM, Program Manager, Product Manager, Business analyst in fintech (banking), Scrum master, developer, QA, QA-automation. 

MBA, PMI PMP, IC-Agile Business Agility, Professional Scrum Master (PSM 2, scrum.org), Professional Scrum Product Owner (PSPO 2, scrum.org), PCC (Professional Certified Coach - www.coachingfederation.org).
Professional growth
Position: Senior Project / Program / Department Manager
Category: Project Manager
Experience: 11 years | English: fluent

A number of software projects successfully implemented:
•	Travel tech projects
•	Medical projects (C/C++)
•	Payment system (Ruby, Erlang)
•	POS embedded software (C, C++)
•	Android client software (Java) – was UI/UX designer, scrum master, scheduler, customer and budgetary manager
•	Retail portable management system (Android, Java, Phyton) – was a business/application analyst, scrum master, scheduler, budgetary manager
•	Computer vision machinery software (OpenCV, C++)
•	Ethernet switch (88E6097 based)
•	Industrial panel computer (AM3517 based)
•	Automotive HMI computer (i.MX6 based)
•	MCU based security applications
•	Number MCU + RTOS based projects
•	Good experience in developing hardware and software solutions for web, enterprise, social, automation, point of sales, financial, and travel
•	Powerful technical background
•	Business and product-oriented mindset (time to market, competitiveness, marketplace, return on investment, etc.)
•	Experienced with the management of several teams, up to 50 people (multiple teams, incl. managers and remote teams)
•	Proven knowledge of project management methodologies and SDLC
•	Excellent verbal and written communication skills
•	Attentive to risks and opportunities
•	More than 11 years of experience in the management of engineering processes and design
•	Leadership and proactivity
•	Excellent organization skills, well attentive to details, and highly motivated
Interesting project (possibly Hardware/Embedded/IoT/Automotive/Other)
Competitive salary
Potential for professional growth
Decent working conditions
Position: Senior Project/ Program Manager
Category: Project Manager
Experience: 11 years | English: intermediate

For the previous period:
Improved the workflow in support and development of Big Data project.
Increased delivery of releases from one to three times per month.
Adjusted the customer support levels of L1,2,3 up to 20-minute by SLA.
Solved the issue with the instability of the platform behavior at peak load.
These and other initiatives increased customer satisfaction from 68% to 92%, increasing customer retention by almost 84%, as well as new customer growth by almost twice.
13+ years in IT (Big Data, Blockchain, eCommerce, Embedded, Web&mobile) on lead management positions;
Working at the companies of different sizes and cultures, founding personal projects and startups have given me a broader vision that is necessary for solid management solutions.
 I often can see something that everyone else is missed in the general picture, something that makes the difference and might be a driver of the change.
Looking for the Turquoise Company where I can contribute and use my knowledge and skills while taking a lead part in creating outstanding products.