lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Senior Account Manager, Customer Success Manager
Category: Other
Experience: 7 years | English: fluent


My professional career has been built in • Education/Recruiting and • Fintech domains. Recent achievements were gained in the • Account Management area where I obtained project implementation and coordination skills with a focus on business communication: • while being the primary point of contact for a portfolio of 10 international business partners • I was holding pieces of training for launched projects • educating internally 1L and 2L support teams • and giving product presentations to prospects. 

I've also been paying attention to developing my T-shaped skills by participating in IT educational programs of • BA • QA and • PM specializations. 

My current aspiration is to get a job as • AM/Customer Success Manager to work with international business clients (English/Polish/Spanish market), potentially with an option to cooperate closely with the Marketing department.
Position: Senior Account Manager, Customer Success Manager, Sales Manager, Business Development
Category: Support
Experience: 10 years | English: upper


I am looking for Account Manager, Sales Manager or Business Development Manager positions in IT industry. I will consider options both full-time and remote work or relocate.

Have more than 10 years of successful experience as Account Manager & Sales in different industries (Health&Beauty products, Marketing research and Consulting services) and for the last 2 years I have been working in the Fin-tech industry. I have deep knowledge in online payments and credit card processing. I am the main contact person for company clients (who are the owners of businesses or executives of the companies), and my main responsibility is to provide high-quality support and experience, as well as to assist clients in developing their business.

Excellent interpersonal and communication skills, ability to learn quickly, multi-task.
Position: Senior Account Manager/Delivery manager
Category: Project Manager
Experience: 11 years | English: fluent

Successfully released project with 3 years duration.
Introduce weekly releases process of a big web solution to production.
Introduced and scaled Kanban for seven Agile teams, continuous way of work improvement.
Established leadership community for PMs and TLs.
Overall about 10 years experience in Project and Program management. Managing T&M and Fixed Price projects of different duration (from 3 months to several years). Expertise in Agile (Scrum, Kanban) and Waterfall, MS Project, MS Office, TFS, Sharepoint, Jira, Confluence, estimation and scheduling. Managed teams up to 80+ people (salary management, project staffing, PMs mentoring). Fluent English
Challenging tasks
Position: Senior Account Manager/Delivery Manager/Junior PM
Category: Other
Experience: 3 years | English: upper

My main achievement is the reason why some of our customers renew our service. They say that despite the fact that your service is not the cheapest, but the way you work with customers makes us come back again and again. Since your managers provide us with comprehensive support, everything remains transparent and understandable for us, that helps to move further.
Currently I work as a business development manager at the crypto exchange
For the past 5 years, I've mainly worked with B2B clients, although I was also partly involved in B2C matters.
At my current workplace, I worked in various departments, occupying various roles and working my way up from junior to manager position.
My responsibilities can be divided into two directions: delivery and upsale.
Under my control the process of monitoring and evaluating the performance of employees was set up and launched.
One fact about me
I'd prefer to avoid companies that have "forever-startup" syndrome, where the goals and plans are changing every month etc.
Let me be honest, if I have to choose between easy, calm but boring work, I will choose the one with extraordinary taks, where I have to gather all the teammates together in one room in order to help our client find the solution.
I am not a team player, I prefer to do a lot of work on my own, but the rule I strictly adhere to is: "yours is mine, mine is yours". We are all in the same boat and everyone depends on the result of another person's work.
I also hope that you treat people depending on their results, not words.
Position: Senior Account Manager, Head of Customer Support, Project Manager, Team Lead
Category: Support
Experience: 3 years | English: fluent

- Led a team of 50+; - Managed 15+ different B2B/B2C projects; - Integrated CRMs for the clients; - Integrated best practices for the clients based on their business analysis
Customer Support Representative: - Provided professional customer omni-channel support via chats, emails and calls; - Created/Edited F.A.Q. articles; - Assisted users with technical level 1/2 inquiries (the project is under NDA); - Conducted demo calls and AnyDesk sessions with the customers. Customer Support Team Lead: - Developed a training program and internal knowledge base; - Conducted monthly Quality Assessments for the team; - Conducted onboarding for the newly joined team members; - Conducted monthly Quality Assessments for the team. Account Manager - Managed 20 different B2B and B2C projects simultaneously; - Managed 60+ people in the teams; - Created Training procedures and Knowledge bases for the products managed and conducted training sessions with the teams; - Analyzed data reports, suggested budget increase and monitored the hiring procedure for the project; - Conducted interviews with the possible candidates, evaluated their skills as per the project requirements; - Conducted webinars for the team and discussed topics on the services we were providing; - Prepared daily/weekly/monthly/quarterly reports for the clients; - Prepared monthly Quality Assessment for the team, analyzed the quality of performance, provided feedback; - Evaluated client needs and provided with the most reliable solution (adding more people to the support team, creating SLA and KPI, building a strong public KB, suggesting new escalating procedure, creating a client retention procedure); - Have an experience working with different CRM systems such as Zendesk, Freshdesk, Helpdesk, Trello, Paddle, Fastspring, Intercom, LiveChat, Jira and others.
Position: Senior Account Manager (Project Leader)
Category: Marketing
Experience: 5 years | English: fluent


Proactive and experienced Senior Account Manager / Project Leader with 5+ years client management experience and with deep skills in managing diverse client projects (e.g. online marketplace, home appliance producer, airlines group, mobile game, etc.) is looking for a new global project.

I want to manage a project with a focus on: SMM, content production, influencer marketing. Moreover, I am very interested in global TV/OOH campaigns.

Having strong communication skills, able to negotiate effectively and build warm relationships with my clients, manage their expectations, solve complex problems and develop my projects.
Having a diplomatic and flexible approach in dealing with any clients or partners.
Position: Senior Account manager, Project manager
Category: Project Manager
Experience: 5 years | English: fluent

- Formerly
1.  Implemented and managed communication processes with key partners, which resulted in higher engagement and customer satisfaction rates (product updates, newsletter, special channels for communication)
2. Implemented financial procedures such as revenue tracking, quarterly projections, and reporting
3. Built and nurtured relationships with partners, acting as a point of contact and a liaison, ensuring clients' interests are represented as we build a product roadmap
4. Helped  partners to set up their marketing programs to promote and launch the product, including assisting them with their GTM and CRM campaigns
5. Successfully guided and supported client base through the advent of the COVID-19 pandemic, a full rebranding of their landing pages, updating FAQ and marketing strategies; exceeded growth and retention targets at this time with a gross renewal rate (GRR) over 91%

- Currently
1. Constantly hold 97% quality of the annotated data across different projects
2. Responsible for the biggest customer of the company (94% revenue)
3. 95th percentile for NPS Score was achieved in Q4 2021
4. Managing team of 16 people: 8 Quality Assurance Managers and  8 Operation managers
3+ years of experience in B2B product company as Account Manager 
Deep understanding of customer success, project coordination, and people management. Experience working with foreign middle- and large-size companies. 

As a valid part of the BD team, I was responsible for: 
- growing the success of the business
- creating and managing GTM strategies
- monitoring and analyzing competitors 
- bringing an organized, structured, and effective approach to client relationship management
- boosting customer acquisition

Experience working as a Project manager in an outsourcing company:
 - play a key role in managing complex Data Annotation projects for the biggest customer (94% revenue) of the company
- responsible for retaining and expanding the project portfolio of the customer
- deeply involved in the projects, drive stakeholders to define project requirements and priorities, manage dependencies, risks, and changes effectively by optimizing schedule and resources accordingly.

Skillset:
 - Experience working with Zendesk, SalesForce, Github, Magento BI
 - Strategic planning and delivering complex DA project on-time and on-budget
 - Solid expertise working with SaaS products in B2B segment
 - Expertise in outsourcing business 
 - Understanding of SDLC, SaaS 
 - Experience in working with multi-divisional, multi-geographical customers
 - Strong verbal and written communication skills 
 - Experience in delivering client-focused solutions
 - Proactive, organized, and obsessed with details
Would like to find a product/project to fall in love with :) 
Eager to gain new experience, get more knowledge, interesting tasks, and be a part of an awesome team.
Position: senior account manager, senior sales manager, business development
Category: Sales
Experience: 11 years | English: fluent

development and implementation of unique VAS in specific customer environment
•	Implementation of the strategy and maximization revenues
•	Buildinging and developing client relationships
•	Proactive in the market, looking for new streams of revenue to maximize distribution 
•	Exploiting the brand and portfolio to search new opportunities
•	Leading negotiations and closing deals within remit
•	Taking accountability to implement the best market strategy to maximise revenues
•	Considering the pipeline of business, managing client interactions and progressing deals
•	Leading virtual/functional team to support grow within & beyond current business
•	Conducting in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
•	Generating and managing leads to increase the 36 months sales funnel
•	Performing value argumentation through generating customer business cases
•	Driving new business opportunities
•	Building, managing & expanding the regional offering portfolio in a specific area of business
•	Bidding, RFP/RFQ/RFI: development of solution architecture, creation of technical proposals, estimation of level of efforts (LOE), communication the solution to customer
•	Developing of business strategy with existing products and development of new areas of LSky activity. 
•	Developing strategic alliances with other players in Pay TV market
•	Direct sales to customers: presenting solution and conducting RFPs, participation in tenders
•	Organizations structure (matrix), responsibilities, aligning job descriptions and rewards, introducing KPI’s, cascading of company targets, new Salary and Motivation system.
•	Introducing active sales, outsourced sales partners, KPI’s and SLA’s
•	Improving efficiency by further outsourcing non-core activities, reducing headcount, improve cash generation
•	Discovery of customer needs, documenting and analyzing requirements, managing scope, ensuring customer satisfaction
Smaill-Mid size team, ambitious projects
Position: Senior Account Manager, Team Lead
Category: Marketing
Experience: 8 years | English: fluent

Other experiences:

Customer services officer at bank Audi:
•	Professional meetings with customers which reflect the brand name of the bank.
•	Attend all customers' calls and provide them services based on their needs.	
•	Speed reaction with the customers' needs and dealing with their problems and complains.
•	Well trained to cross the products and services by the bank.
•	Exceed my targets and provide support to my team members.
•	Organize meetings with group of customers and introduce the bank's products by brief presentation to extend long relation between the companies and their staff with our bank.
•	Improved my products knowledge by attending courses.
 
Compliance Officer At Bank Audi:
•	Monitor customer's profile through "Know Your Customer "in order to detect any missing information.
•	Review and verify, on a sample basis, KNOW Your Customer forms for opened accounts to verify the accuracy and quality of the data.
•	Monitor customer's transactions mainly on cash, checks and transfers that match up with the constraint in order to detect any discrepancies and to check the compliance
•	with the Bank's internal policies, the Anti?Money Laundering legislations and the Central Bank regulations.
•	Monitor and detected suspicious cash, check, wire transfer, trade finance instrument and loan transactions across all business lines.
•	Monitor all transactions on high risk accounts.
•	Ensure compliance with Anti Money Laundering policies and procedures.

Customer Support Officer At Opteck:
•	Dealing with clients' inquiries via live chat, email and telephone and answering their E-Mails.
•	Provide information to clients regarding the Company's platforms.
•	Assisting clients with queries and questions.
•	Resolve product and service related issues promptly and professionally.
•	Promoting available products and services to clients.
•	Providing all relevant information to clients regarding documents and materials for becoming a client.
Senior Publishers Relation Manager at Admitad:
•	Searching and identify suitable clients and negotiate new profitable accounts.
•	Ongoing management, maintenance and growth of existing accounts.
•	Optimize campaigns and develop new campaigns.
•	Preparing weekly reports on performance and activities.
•	Analyzing and reviews of ongoing campaigns.
•	Achieving and exceed monthly targets.
•	Accounting key clients.
•      Taking care of the team, guiding them, help them with their queries and needs, exchange info & ideas, maintain progress reports.
•      Keep track of various tasks of the team.
•     Delegate tasks to the team members, including myself to achieve MEAN goals.
Position: Senior Accounts Payable
Category: Other
Experience: 3 years | English: upper

1. Successfully onboarded one of the most difficult clients and provided the best financial services to his team to make sure they are satisfied with their decision to start working with us.
2. Provided monthly financial reporting on time every month, which lead to positive feedback on my team's efficiency from the client. 
3. Reconciled multiple accounts with vendors, which helped to save extra money for the client.
Senior Accounts Payable specialist with experience in working with an American company by providing financial services for the client. I've been working with 2 clients simultaneously along with my team. Learned how to communicate with different personalities, satisfy client's needs and make sure their experience with the company is positive by being the main point of contact for them. I worked with such systems as Microsoft GP, PaperSave, Basware
Position: Senior Administrative Specialist, Head Of Administration, Administrative Manager
Category: Other
Experience: 11 years | English: intermediate

- Launch of regional offices - full construction
- Administrative team management. Organization and control of the work, monitoring of the established  status of the work, the development of the administrative policy, the development of the control, and so on.
- Installed supplier base. Organization of the procurement process.
- Organization of additional services in the office: vending machines, сlothing repair, Clean living project as part of healthy eating in offices and others.
Hi! I am Oleksandra!
I have been working in the administrative field for over 10 years and am responsible for supporting office maintenance. During my work, I successfully applied my experience in administrative management. 
I also have great ones conflict resolution and communication skills.
In addition to my experience as an administrative manager, I am very organized and detail oriented. I am confident that I will be able to convey a unique point of view to the team, and I am ready to share my ideas and initiatives to improve the work of the office.
Position: Senior advertisers manager/performance manager/affiliate manager
Category: Marketing
Experience: 2.5 years | English: intermediate

My project - smartlink
All my experience only in dating
My responsibilities include:

- all work with advertisers (setting / controlling offers, knocking out the best conditions, searching for new advertisers, researching, informing media buyers about new conditions, etc.)
- maintaining smartlinks (maintaining pubs (retention, agreements, etc.), payments, campaign optimization, managing the amount of campaign margin, setting up campaigns in the tracker, solving all those / trekking issues)
- creation of unique pre-landers (starting from the outline of the idea, an approximate layout and texts - then setting tasks and controlling the entire process of creating a pre-land)
- help in optimizing media buyer's campaigns and solving other issues, other projects in which my knowledge may be useful
Interesting project and fair pay
Position: Senior AEM Developer
Category: Java
Experience: 6 years | English: upper


I participated in more than 10 projects and worked with plenty of different AEM features and integrations (mail exchange services, Magento, Test & Target). I have experience of beeing a developer, team lead and mentor, participated in migrations on new AEM vervions. 
I am highly motivated and looking for new challenges.
Looking only for AEM opportunities
Position: Senior AEM Software Engineer
Category: Java
Experience: 6 years | English: intermediate


Developing new OSGi Services, Components, Filters, AEM Components, Connectors to 3rd party, Workflows
AEM ONLY! Don't want to work on gambling project
Position: Senior Affiliate
Category: Sales
Experience: 2 years | English: pre


Last place of work CPA network Offerleader.com, Affiliate Team lead 
Worked in the direction of searching for offers and buying traffic to them, currently with gambling traffic from FB Google apps, ppc, Aso
Position: Senior Affiliate Account Business Development Manager
Category: Marketing
Experience: 6 years | English: upper


Last work experience:
Advertiser Manager for 3 years  in well known Affiliate Network, working with  Dating, Gambling, Adult Games, Sweepstakes, Nutra.


5+ years of overall experience in digital/affiliate marketing. Skilled in Advertisers Management, Sales and Digital Marketing in the dating, nutra, gambling, ecommerce industry.

Skills:
 - Attentiveness: regular detailed exploring and discussing with advertisers the total confirmed amount of activity and reports of traffic quality;
 - Skilled in API/S2S integration;
 - Insistence: attracted long-term partnership clients, who made 20% of the total project’s income;
 - Analytic skills: daily monitoring of the statistic of user’s quality of traffic like CR, EPC, numbers of sub-partners, etc.
 - Strong understanding of CPI, CPA, CPL, CPS, Revenue share payment models;
 - Personal qualities: energy, communication, commitment, discipline, perseverance, and
responsibility;
 - Creativity: creating texts, graphic content, social media posts, banners, pop-ups, and other marketing materials
Position: Senior Affiliate/Account Manager
Category: Marketing
Experience: 8 years | English: fluent

Developing bonus programs/custom conditions for most valuable affiliates.
Representing companies on conferences abroad (AWA, AWE, MAC, AGS and other less notorious summits around the globe). 
USA Visa available.
Languages: Ukrainian, russian, English, Italian
Verticals experience (check before contacting): 
Nutra, e-Commerce, Mobile, Crypto/FX, Gambling

- Affiliate onboarding, technical setup (postback/s2s/API), pushing for traffic scaling. 
- Daily traffic metrics monitoring and finding anomalies and potential fraud
- Close work with designers, translators, copywriters and frontend devs to meet the affiliate needs in launching offers. 
- Work with documents such as IO, invoices. 
- Advanced Google Sheets experience.
- Multitasking.
- Experience training and coaching junior team members
Position: Senior Affiliate&Influencer Marketing Manager
Category: Marketing
Experience: 3 years | English: fluent

Current workplace:
- Increased x3 the spend on Affiliate marketing in one year with ROI improved by 30% and maintained the volumes by engaging top tier affiliates and networks, launching new types of offers and implementing fraud detection system.
- Built Influencer marketing from scratch.
- Conducted 50+ integrations a month by building the process of searching, briefing influencers, making integrations and analysing the results. 
- Successfully used a niche TikTok trend to attract 300k+ users with CAC 10x lower than on GoogleAds. 
- Led another Influencer Marketing Manager. 
- Launched & scaled TikTokAds and KwaiAds from 0 to 1 to become top 5 acquisition channel attracting users with CAC 20% lower than average on the product.

- Erasmus student;
- 4 European languages on C1-C2
- Built influencer marketing on the product from scratch, now leading another influencer marketer;
- fully responsible for the performance of affiliate traffic source;
- constantly cooperating with affiliate managers and business development managers concerning traffic optimisation;
- making initiatives to test new traffic sources;
- entirely managing TikTokAds, which now became an important source of valuable audience for the product;
- working everyday with Jira for task management, Tableau and Grafana for analytics;
- permanently cooperating with team mates from marketing department, colleagues from developer, product, analytics team concerning improving features of the product, optimising marketing funnel and increasing performance and overall profitability of the company.

previously worked for almost a year in audit of Big4 company and in a bank.
Preferably ed tech or fin tech product, especially interested in language startups.
Position: senior affiliate manager
Category: Marketing
Experience: 6 years | English: fluent


Senior affiliate manager/marker in internal makreting team, leading my own team of 5 people. Working with different GEOs, such as: CA, IE, JP, KR, UK, AU, NZ and other. Launching Facebook ads, google and, manage a lot of affiliates.