Position: Head of Product
Category: Product Manager
Experience: 8 years | English: fluent

-Increased annual term mix for a VPN product from 7% to %24
-Increased install to sale conversion by 30% for a VPN product
-Successfully integrated Salesforce Marketing Cloud saving more than €60k of company's budget (price of SF integration partner).
-Managed developing process of a custom notification engine. It now generates over 300k USD of additional revenue per year via promo notifications. Also marketing dept can now setup communication journeys by themselves (instead of asking devs to hardcode notifications directly into the software).
-Doubled the revenue from a software upgrade program by creating a new version (update) of a software that was going to be deprecated.
-Increased retention rate of users by implementing several major improvements into the software.
-Increased NPS - 1st day by 15%, 25th day by 17%.
-Created new revenue channel - email CTA (call to activate).
-Increased revenue of email channel by 150%.
-Improved software delivery process - 2 weeks release cycle instead of 1 major release per month
-Developed and sustained a company-wide roadmap and 
 responsible for keeping all projects on track.
-Created a feature delivery process using ITSM / ITIL - formalised process of work.
-Created version delivery process - simple and effective delivery process.
-Resource planning process - we can plan all our resources (dev, marketing, copy, design) for a week/sprint
-Developed and sustained Cloud-based infrastructure systems such as ad tracking solution, notification engine, billing solution, events database.
Currently I'm a product manager / product owner of Hotspot Shield VPN. Cover all the aspects of product lifecycle - from market research to P&L analysis.

Previously I was responsible for the delivery processes for a smaller organisation. 2 desktop products (macOS), 1 mobile product (iOS + Android) and several internal solutions (ad tracking system, notification engine, account, billing solution, salesforce service cloud).

Working with multiple cross-functional teams and report directly to CEO and management team:
-Making sure that decisions needed to be made in order to deliver are made and respected parties are involved, consulted or informed about them.
-Product Roadmap ownership. Ensuring on-time delivery of key milestones/Versions according to Product Roadmap.
-Facilitate prioritization of resources and sequence of deliverables to ensure the most efficient delivery.
-Conduct risk assessment, prevention measures and alerting if previous did work in case of changes in timelines.
-Support cross-departmental engagement on core projects with required tools, forums, and processes, ensuring alignment of departments around processes, outcomes, resources required.
-Improve cross-functional processes and communication for a better outcome.
-Feature Delivery process ownership and improvement.

Experience in people management, performance management, and supervision.
I would like to work for a product company but also interested in outsource projects that make a difference (like medical software).

I certainly don't want to work with shady products and services like gambling, forex-like, binary options, dating or any scamware soft.