Position: Business Analyst
Category: Business Analyst
Experience: 1 years | English: upper

- A lot of experience in attending big international conferences like WebSummit 2018 (conclusion of the contract with a new client from Belgium for about $200,000), Norwegian-Ukrainian Business Forum in Norway in 2019 (conclusion of the contract with a new client from Finland), and WebSummit 2019 in Portugal, Slush 2019 in Finland.

- Long-term cooperation with clients from France, the USA, Germany, Belgium, and others. Several of the clients have visited Ukraine regularly.

- Consulting and cooperating with potential clients during the whole SDLC or at any part of it from different domains and different countries.
Business Analyst
EPAM BA Lab
10/2020 - 02/2021
- conducting research to gather information about Restaurant Booking apps at the market; find out typical end-user characteristics, goals, pains, frustrations, and motivators;
- defining end-user requirements which make them happy using Restaurant Booking apps; creating user personas, documenting results;
- building a user story map: structuring elicitation stage results, defining missing requirements, prioritizing, engaging stakeholders;
- building MVP: identifying user flow (backbone), features (steps), specifying activities, selecting MVP; 
- preparing user stories;
- creating user journey;
- creating a prototype in Figma according to the user journey; 
- UX-testing the prototype.

Account Executive/Business Development Manager
Software development company
08/2017 - 08/2022
- Searching for new leads, conducting calls, making and presenting offers to prospects converting them into closed deals;
- Building a strong and full pipeline of qualified leads, calculated opportunities, and long-term relationships with new clients;
- Deepen relationships - generating incremental business values for each client; Managing to cross-sell opportunities;
- Undertaking continuous analysis of the competitive environment and consumer trends; 
- Researching a variety of channels in order to find information about potential partners; 
- Resolving sales or delivery issues if any;
- Very close collaboration and interaction with the Presales Business Analysis department; 
- Account Management, client guidance, and consulting on topics related to IT Services and Infrastructure evolution/development, which leads to the sustainable growth of the business; 
- Coordinating the processes related to scoping, estimations, team assignment, and project implementation overseeing, achieving the highest possible quality within the agreed timeline, and budget;
- Participating in international conferences and events.

Specialist in Retail Credit Risk Division
UniCredit Group - PJSC Ukrsotsbank 
09/2009 - 07/2017
- Supporting collection companies in all questions, connecting with their job in returning bad debts from the borrowers of the bank;
- consulting companies about options for voluntary settlement;
- checking and analyzing reports on loans and card repayment;
- working with legal documents, and reports on the debts of some particular debtor.

I want to grow as Business Analyst. I have 5 years experience working in Sales in IT.