lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Business Analyst
Category: Business Analyst
Experience: 4 years | English: fluent

I was responsible for learning and demonstrating a new component for a major client. Despite having no prior experience with this component, I took on the challenge and learned everything I needed to know to become an expert. Using my newfound knowledge, I made modeling and design, ensuring that it met all of the client's requirements. 

Continuous improvements for BA processes (improvements for structure of documentation, decision making through visualization).
Customer experience: as a member of BA team worked on-site where we successfully completed analysis and design phases of the project. I was responsible for one of the stream, and for preparing the materials for workshops, including presentations, diagrams, and design documents. 

Product design: I have experience preparing product deliverables such as User Stories, Functional Capabilities, Integration APIs, and UI/UX Screens. I have worked in both Agile and Scrum environments. Also, I had a lot of interaction with other teams: Del, QA, UI/UX, and PO.

Pre-sales activities: We collaborated with our sales team to gather requirements, analyze them, and design product.

System configuration & testing: I prepared E2E processes and described them using BPMN. After that, our team configured that processes in the company's products.
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper


Customer Service Representative 
Millhouse Logistics Inc

Maintaining a positive, empathetic, and professional attitude toward customers at all times 
Manage large amounts of incoming phone calls 
Handle customer complaints, provide appropriate solutions and alternatives within the time limits 
Follow up to ensure resolution 
Еnhance proficiency in the preparation of primary documentation, its systematic organization, and the establishment of registers 
Possessed practical knowledge and skills in compiling financial documentation such as invoices, bills of lading, and payment orders

English Tutor
Language School NEW WORLD May 2021 - February 2022
As an English language tutor I was handling with: 
Demystify the rules of concord, sentence construction and grammar; 
Scheduling appointments with parents and students; 
Assisting students with their assigments, projects and exam readiness; promoting a friendly and welcoming ambiance for students
Position: Business Analyst
Category: Business Analyst
Experience: 6 years | English: fluent

created and introduced 20+ solutions for commercial customers in telecom domain in European, Asian, and African countries (UK, Germany, Afghanistan, Uganda, Kenya, etc.)
created and introduced 10+ solutions for sales management
created and introduced documentation management systems
customer's needs research
customer's processes research
solution management
requirement management
decomposition
project documentation management
creating user stories
creating use cases
user and technical documentation management
Looking for BA/Solution Manager position in a multiproduct/outsource company.
Position: Business Analyst
Category: Business Analyst
Experience: 1.5 years | English: fluent


Customer: Spanish Online Book Store (EPAM BA Lab#5 - student project)

Project: US investment company decided to finance one large individual bookstore company in Spain, to increase its competitiveness on the current market, break new countries and markets with expectations that these actions will make the company more profitable. The bookstore company owns a few physical bookstores across the country as well as online store which has very basic features and UI/UX experience from early 2000. The website was created many years ago (in early 2000) but it did not gain a lot of popularity among users (the website had really poor UI/UX and customers were preferring to buy books directly in one of the physical stores or via a call center). Number of orders coming from webstore was very small, there were not enough funds for improving its functionality (only mandatory automatic upgrades were installed) and at some point of time it was decided to stop operating online store. The website was opened again when quarantine started as a short-term solution to keep the business alive.

Project Role: Junior Business Analyst

Tasks performed:
• Conducted interviews and workshops.
• Worked on a list of artifacts (RACI matrix, Market Analysis, Business Goals, Problem statement, Business Model Canvas, KPI’s, Roadmap, Change request flow, Backlog, Definition of Ready, Definition of Done, User stories with Acceptance criteria, Mockups, Prototype).
Environment:
Interviews, Workshops, Prototypes (Figma), Jira
Position: Business Analyst
Category: Other
Experience: 4 years | English: upper


Customer Support Engineer (4service company) 1 year and 9 months
Main responsibilities:
-Technical support of the website of company
-Creating personal accounts based on personal CRM system
-Testing branches
-Documentation processing

Technical Support Engineer (MAXI GROUP INTERNATIONAL LLC) 8 months
Main responsibilities:
-Supporting CRM system, IP telephony and Trading Platforms
-Back end communication

PSP agent (Broker's company) 6 month
-Communication with the management of payment systems regarding collaboration 
-KYC verification documents preparing
-providing payments for company's services.

PSP agent (Fintech Harbor Consulting) 1 year and 3 months
-Connecting with the payment system providers in order to receive some payment solutions
-propose those payment solutions to merchants 
-Providing merchants with PCI DSS services 
-Planing mark ups
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper

Ability to close 80% out of 600 support tickets per week.

- Gaining technical skills in creating and running in Amadeus and Novomind queries.

- Create a successful comunication with the clients.

- Working and studying in an international environment helped me to gain multicultural adaptability and develop interpersonal skills.

- Developed stress resistance and learned to act professionally regardless of the situation.
Customer Support experience (Aviation industry, 3 years and 5 months):

- Daily communication with clients via various channels (Email, Calls).
- Analyzing, changing & modifying client accounts through internal program.
- Providing support analytics and handling various administrative tasks.
- Technical suport for the travel agencies.
- Managed ticketing (created new tickets, updated existed). 
- Internal cooperation and communication with the team using Skype Business and Google meet, Google chat, Novomind.
I seek to join an agile, friendly & ambitious company. In my future workplace, I am ready to coordinate and manage the team. With the experience I gained, I can bring the highest level comunications to clients and help to build a strong team. 

It is important, that the company provides the environment for me to shape my professional and personal skills. The company must have a clear strategy and goals which needed to be achieved. As a return for my work, I expect to have a competitive salary & social package.
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: upper


Daily worked with data in SAP, Excell, Power Bi: structuring and processing data, generating solutions, managing data in accordance with business objectives;

Successfully implemented a project for the launch of Power BI, trained users, and provided further support for the program;

Headed the CRM > SAP integration project and led to successful implementation;

Calculated and analyzed sales results on a monthly/quarterly/annual basis;

Analyzed various business indicators from the SAP/CRM systems (setting up data entry and reporting, coverage analysis, territorial planning);

Preparation of various Ad-hoc tasks for the CEO and management team for business decision-making;

Analyzed existing business processes in the commercial department, provided suggestions for their optimization, participated in the development of commercial policy and engaged in its visual design with further presentation to partners and the sales department;

Tracking, analyzing and calculating key performance indicators of the commercial team;

Interaction with the HR department to motivate the commercial team (developing new employee incentive systems, managing existing systems and updating them);

Collected performance indicators and calculated bonuses for the commercial team on a monthly/quarterly/annual basis.
Position: Business Analyst
Category: Business Analyst
Experience: 10 years | English: intermediate


Data analysis, modeling and transformation, monitoring of key indicators, data consolidation and visualization
preparation of weekly/ monthly/ quarterly / annual reports. Preparation of presentations
Experience in technical documentation (functional requirements, design specifications)
Advanced level of Microsoft Excel (using VLOOKUP, HLOOKUP, creating complex formulas, dynamic tables,  pivot tables,  VBA, graphic);
Experience in:
Power Point – creating presentations with tables, diagrams and graphic
Power Query, Power Pivot – import  data, join big data tables, filtration and grouping, automation working processes
Writing SQL queries  
Power BI - creating visualized reports 
Team player, fast learner with an excellent analysis skills 
University degree in Economics
Position: Business Analyst
Category: Business Analyst
Experience: 3 years | English: fluent


- Data Collection & Condition Monitoring System (CMS) | SOCAR Polymer | November 2021 - April 2022

• Conducted Project Management
• Conducted Business Analysis
• Worked on the creation of ERD, Relational Schema, and Database (Oracle)
• Developed dynamic dashboard statistics and dynamic data visualization
• Developer Web CMS
• Developed progressive web application (Android / IOS)

- Management of Change (MOC) | Socar Polymer | October 2020 - February 2021

• Conducted Project Management
• Conducted Business Analysis

- Task Management | Socar Polymer | March 2020 - September 2020

• Conducted Project Management
• Conducted Business Analysis

- Procurement Status Tracker | Socar Polymer | December 2020

• Conducted Project Management
• Conducted Business Analysis
Position: Business Analyst
Category: Business Analyst
Experience: 3 years | English: upper


Data processing, analysis, and preparation of reports (T-SQL,POWER BI,MS EXCEL);
 Analysis of the current product in the enterprise(T-SQL,POWER BI,MS EXCEL);
 Preparation of the technical task of the new product created for the enterprise(VISIO,CANVA).
 Defining business requirements and presenting them to interested parties
 Schemas of business processes by meeting with process owners and analyzing them
Drawing and preparation of analysis documents
 Implementation of tests, elimination of errors in the program
 Providing training and support to users
 Preparation of user manual
Stakeholder analysis (creating Personas, RACI matrix),
- Requirements elicitation ( customer journey map, end-user interview, conducting surveys, documentation analysis),
- Requirements analysis (rich pictures, mindmaps, activity diagrams, low- and high-fidelity prototyping),
- Modeling requirements (writing software requirements specifications, use cases, user stories).
Position: Business Analyst
Category: Business Analyst
Experience: 3 years | English: upper

I have experience in Healthcare and E-commerce and I provided market analysis in such fields as rockets, satellites, engines, blockchain, M2M, IoT, military, etc.
Dear employer,

I am a Business Analyst with 3 years of experience and Analyst with over 7 years.

Certificates:
·	More than 70 learning solutions, including webinars, workshops, trainings, etc.
·	Authoring Elegant and Meauningful Agile User Stories;
·	Building a Smart Agile Product Backlog with User Stories;
·	Making Sense of User Stories;
·	Business Analysis Modeling Skills & Techniques;
·	Process Flowcharts & Process Mapping;
·	The Complete Salesforce Certified Business Analyst Course;
·	Understand and Elicit Requirements with Business Analysis;
·       Business Analysis Functional and Non-Functional Requirements;
·	Business Analysis Fundamentals;
·	Express dive into Project Management;
·	Epam, BA_Lab_2021;
·	Yalantis, BA School, fall 2020;
·	SkillsUP, diving into Business Analysis, winter 2020;
·	best young employee of the company in the field of management and economic, 2019.
Looking for interesting job with opportunities to apply my knowledge and growth. Friendly team and positive approach as a shared team spirit is a must.
Position: Business Analyst
Category: Business Analyst
Experience: 8 years | English: fluent


Dear employer. I have almost 8 years of experience as a business analyst and project manager in various domains, like education, healthcare, travel, fintech, and IoT. Below I will shortly describe my PM/BA duties and activities:

- Domain analysis
- Define the scope of the project with the roadmap
- Creating epics, user stories, and acceptance criteria
- Managing development team to get work done on time
- Stakeholder analysis
- SWOT analysis
- Workshops with the client
- Use case analysis
- Requirements gathering
- Gap analysis
- Prototyping
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: pre


•	December, 2018   - now - Systems Analyst
•	September, 2018   - December, 2018 - Computer Systems Analyst
•       September, 2017 – September, 2018   — Computer Systems Analyst
•	July - September, 2013 — Mobile Telesystems, Internship at contraction department, duties: working materials structuring.
Position: Business Analyst
Category: Business Analyst
Experience: 0.5 years | English: upper

I have been successfully combining full-time work and participation in an open IT project as a junior business analyst in order to gain experience, as well as apply knowledge of business analysis in practice and improve my skills in identifying and describing requirements.


2020 - The course "Project Management on the planet of unbridled time".
2020 - Business Analysis Foundation Course at SOFTSERVE.
December 2020 — present
Junior Business Analyst

Responsibilities: 
1. Conducting stakeholder analysis, plan communication strategy taking into consideration its results and project specifics.
2. Preparation and maintain project documentation: user stories, BPMN, and UML diagrams, Use case diagram.
3. Communication with customers to elicit requirements and translating them to the development team.
4. Managing solution scope. 
5. Decompose and elaborate requirements according to business priorities.
6. Requirements management.

Sep 2017 — present
Department Head’s Personal Assistant

Responsibilities: 
1. Systematic monitoring of the execution of orders issued by employees, compliance with deadlines for the tasks of the director.
2. Human resources management.
3. Organizing the events for more than 100 people.
4. Managing work schedule, supervision, and coordination of all internal and external communication.
5. Creation presentations and gathering all needed data for presentation for corporate and external resources.

Apr 2017 —  Sep 2017
Chief Specialist for Registration and Licensing

Responsibilities: 
1. Verification of compliance registration documents of branches with the norms of the NBU and the internal norms of the bank. 
2. Drawing up documentation and reporting on registration and licensing of regional divisions of the bank in the NBU. 
3. Participation in the organization of the project "Electronic file of documents". Control over the collection and storage of documents that are generated when branches are opened.
I aim to attain a Junior Business Analyst position in IT company. 
I am open to professional opportunities and challenges. Working on difficult projects with a great team empowers me. I am happy to learn new knowledge and apply it in my work.
Position: Business Analyst
Category: Business Analyst
Experience: 5 years | English: fluent


Dedicated Business Analyst with 5+ years of experience in IT, web and mobile development including start-ups as well as complex systems and business transformation projects. 

- Requirements Elicitation, Analysis, and Documentation (BRD/SRS) using BPM/UML tools, and Visio.
- Creation of step-by-step user stories and use cases for the following systems: Intellectual Property systems, Logistics, Financial, and CRM systems.
- Research and presented to stakeholders, obtaining approvals for functional and non-functional requirements and changes.
- Supporting the business transition from legacy CRM to Hubspot CRM. 
- Analyzing commercial data such as budgets, sales results, and forecasts
- Documenting data flows and data mappings.
- Modeling business processes and identifying opportunities for process improvements​.
- Cooperation with UI/UX design team, development, and QA team. 
- Workshops with marketing teams, documenting new functional requirements based on competitor analysis.
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: fluent


Dedicated Business Analyst with excellent communication, analytical and problem solving skills. Inspired by learning new languages, new technologies, and overcoming the challenges.
 
-Strong time management skills with an analytic and results oriented mindset
-Effective written and oral communication skills with the ability to communicate complex ideas.
-Excellent presentation skills with fluent English.
-Strong analytical skills, ability to identify problems, research issues, and provide solutions.

Experience:
04.02.2020 - 03.06.2022
English teacher for foreign customers.

-Negotiating in English.
-Identifying customer requirements and goals.
-Conducting Business English lessons.
-Analysis of the results and correction of further training programs.

Education:
V. N. Karazin National University
Bachelor in foreign language
Kharkiv, Ukraine 2022
Position: Business Analyst
Category: Business Analyst
Experience: 10 years | English: fluent

1. I believe one of the greatest achievement is not the career itself, but the ability to seek new knowledge and to move towards the goal, collaborate with cross-functional teams and find the solution that would meet project needs
2. Successfully completed project in China on Gas Producing Plant. Based on country regulation upgraded functional and technical design in order to meet safety requirements. Wrote specification documents, properly tracked changes of original design and provided training to local users regarding new functionality. 
.
Dedicated professional with excellent technical and analytical skills demonstrated by 3 years as Business Analyst and 7 years of experience in Oil and Gas environment as a Process Analyst of embedded systems (IoT). Extensive knowledge of Project management and Software development.
Highlights of qualifications:
- Ability to analyze a full range of business concerns, needs, and requirements to identify and recommended processes, products, and solutions to meet goals and objectives.
- produce following requirement documents: Stakeholder Analysis, Scope Statement Spec, Functional&Non-Functional Specifications.
- Manage feature scope and focus efforts within project boundaries to keep the team on track
- Act as a technical liaison between developers and end users
I'm looking for an interesting and challenging project where I can fully utilize my capabilities and significantly contribute to the objectives of the company.
Position: Business Analyst
Category: Business Analyst
Experience: 6 years | English: fluent


Dedicated Sales Director with six years of sales experience and sales team development. Working within Sales Operations, I help optimize SDLC for our customers in financial and healthcare and enterprise domains (Fortune 500 companies and startups). I’ve created sales strategies that help the company generate their bottom-line revenue. Highly experienced in building SWOT analysis, developing IAP and ICP, audience segmentation and prioritization, client engagement, developing strong multichannel cadences, (dis-) qualifying prospects and closing deals. I possess a unique ability to design, implement, and manage sales forecasting, planning, and budgeting processes. My robust experience in setting up and managing Salesforce and Zoho CRM helps our sales dept operate with up-to-date information, establish and control key performance metrics and of course move prospects through the stages. Besides the sales experience, I worked within Project Management, Business Analysis, and customer support.  

I'm passionate about Account-Based Marketing, new sales techniques, field marketing research and sales and marketing alignment. 

For more details, please reach out to me directly.
Looking to bring my proven track record in launching successful sales & marketing strategies and team-leading in a senior management role.
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: pre


Deep analytical skills, good advisory skills. Strong knowledge in business process modeling, business requirements gathering and formalization, business processes optimization, preparation of functional/technical requirements, change management. Stakeholders management, front-line contact on all project-related issues.
Position: Business Analyst
Category: Business Analyst
Experience: 5 years | English: upper

Mostly under NDA, but the recent project was under the slogan "We will totally change the finance system of the world!", but it was stopped after my deep research :)

As for the bright side, one project before we made the client double his profits over the industry average and our trick still works!
Deep understanding of US and Europe SMB operational finances as domain.
KPI, decision-making, modelling, investments.

Products and services.

- Analysed qualitative and quantitative data to uncover competition and industry information to drive the business revenue
 - Conducted business process analysis and identified critical issues and gaps for an established organisational process
 - Developed a roadmaps for short-term and long-term work, prioritised and monitored the work to meet objectives
 - Managed projects and created a detailed business process roadmaps 
 - Worked with stakeholders on the same page and level
 - Created and implemented statistical models such on forecast modelling to identify and compare different scenarios
 - Completed in-depth analyses for business projects, payment-processing applications and reporting tools
 - Developed business plans, KPIs and many more...
Seeking to use my skills at inspiring company / team

I'd be really glad to build something impossible (preferably from the scratch up to the end)

Flexible schedule and Work&life balance matters
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: fluent


- Defining business needs and mapping to solutions; requirements elicitation & scope modeling;
- Driving communication with Stakeholders on requirements and design validation
- Knowledge of SDLC and requirements lifecycle, business analysis techniques, requirements elicitation, and management tools,
- Creating and maintaining documentation (BA artifacts, User Stories with AC in rule-oriented or scenario-oriented formats managed with Confluence and Jira tools),
- Creating user flows, cooperation with UX and Dev. teams - Experience with Communication Plan, RACI matrix, and Stakeholders Register
- Experience in сreating use-cases, data flows, and acceptance criteria
- Experience in analyzing the market, competitors, and target audience
- Product development road mapping, release planning, organizing change management process
- Understanding the principles of business process modeling, knowledge of BPMN