Position: Business Analyst
Category: Business Analyst
Experience: 5 years | English: upper

Company #3
- managed the product from prototype to MVP of the government online monitoring system for the activities of the gambling organizers (vision, scope, roadmap, prioritizing);
- successfully implemented the SCRUM framework for the development team from scratch;
- successfully implemented an Agile approach to product development, allowing the team to develop a pre-production system 3 months ahead of schedule;
coordinated the team in the development of functional and non-functional features;
- CSPO (Certified Scrum Product Owner) Certification (2022).

Company #2
- optimized the WEB app checkout interface: fixed errors, and visually simplified time slot blocks - after the changes, the company decreased dissatisfied comments by 35% and increased order conversion by 5%;
- optimized WEB app address management: made it more intuitive and straightforward, which increased order conversion by 9%;
- implemented an internal tool for loading advertising banners for marketing specialists, which increased the number of new clients by 16% and the speed of banner loading by marketing specialists to 10-12 per day instead of 3-5;
- created user stories with clear and comprehensive acceptance criteria which increased team productivity by 20% (on average, teams took tasks on 5-10 story points more than before);
- developed templates for user stories and technical tasks and organized technical documentation, which accelerated the onboarding of business analysts, developers, and testers to 1-2 weeks instead of 1-3 months.

Company #1
- led the specification development and approval process with clients and cross-functional teams, resulting in a 20% reduction in project delivery time and increased customer satisfaction;
- produced UML and BPMN diagrams to effectively capture and communicate complex business processes, leading to a 25% reduction in process errors and improved decision-making;
- utilized applications such as Figma, Adobe, and other industry-specific tools to create visually appealing and interactive mockups, enabling stakeholders to provide valuable feedback and reducing development iterations by 15%.
Work activities:
- Agile, SAFe, SCRUM, Kanban;
- analysis of competitive systems, market analysis;
- A/B testing activation and data analyzing;
- roadmap planning, feature prioritization;
- analyzing and documenting requirements;
- writing technical specifications, user stories, use cases;
- conducting SCRUM ceremonies, maintaining scrum artifacts, leading the development team;
- creating UML, BPMN, use case diagrams;
- forming and analyzing product metrics (conversion rate, average order value (AOV), customer acquisition cost, cart abandonment rate, customer satisfaction score (CSAT), etc);
- develop and recommend proposals for general product strategies;
- analysis of competitive systems, SWOT analysis; 
- creating the product vision and implementing this into a clear plan;
- defining product features according to customer needs;
- making and keeping actual the project roadmap;
- collaborating with the technical team to define the technical requirements for the application and ensure that they align with the business requirements;
- managing and prioritizing product backlog and sprint backlog;
- supporting the team during all SDLC phases by clarifying requirements questions;
- communication at an appropriate level of detail depending on the target audience (business vs technical);
- writing the integrated project documentation;
- creating a user’s workflow diagram;
- creating the user interface design using specific applications like Figma, Adobe XD, etc.;
- making a user’s guide for project features.
I am interested mostly in:
- education domain;
- government domain;
- e-commerce domain;
- healthy domain.

I am not interested in:
- blockchain domain;
- logistic domain;
- medical/insurance domain;
- CAD/CAM/PLM/ERP/AR/VR systems.