lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Account Manager/Customer support specialist
Category: Marketing
Experience: 4 years | English: fluent


- Practical knowledge of online media buying;
- Knowledge and understanding of CPM, CPC, CPA, CPL models;
- Negotiating with existing partners and fostering solid business relations with them;
- Monitoring overall media buying process;
- Creating, managing, optimizing and adjusting media buying accounts; 
- Analyzing affiliate performance and handling any imminent disputes;
- Training up new Affiliate Managers to ensure their knowledge is up to date and accurate.

- 3 years of customer service experience;
- Handling multinational clients via chats, phones, e-mails;
- Cross-selling, b2b, e-commerce;
- Logging support calls and emails to get customers the very best support they deserved;
- Troubleshooting and resolving incidents to make customers satisfied and well-informed, escalating serious issues when you can’t help personally.
Position: Account manager, Customer/Technical support
Category: Support
Experience: 3 years | English: upper


Jul 2023 - Present: Senior Publisher Manager at LoopMe LTD, Dnipro. 
The responsibilities include the following:
1) integrating the new SSP partners:
- integrating partners through the oRTB, Amazon TAM, Google OB, SDK, Vast Tags, Flex Tags, and Header Bidding connections;
- testing & certification;
- checking the quality & discrepancies;
- monitoring the performance, errors, and their solving;
2) monitoring the health of connections and managing the existing key partners:
- optimization of the performance (+ from the technical point of view);
- eliminating errors;
- invoicing process;
- reports preparation;
- monitoring the proper delivery of SSP partners; communication with different teams such as demand team, support, product team, campaign managers, DevOps, etc;
3) mentoring newcomers & providing support to other colleagues:
- mentoring the newcomers;
- providing support and sharing knowledge with my colleagues; conducting the training for internal & external teams on topics that might be useful;
4) writing articles for the internal knowledge base;

Soft skills:
1. Ability to handle any questions related to publisher integration and efficiently execute any integration: oRTB, SDK, VAST, HB etc.
2. Ability to handle business development cycle with proven self‐motivated achievements.
3. Set up personal goals & goals for newcomers.
4. Providing feedback to my mentees.
5. Strong knowledge on the demand side, overseeing the
    
Jul 2022 - Jul 2023: Middle Publisher Manager at LoopMe LTD, Dnipro. 
Oct 2021 - Jul 2022: Junior Publisher Manager at LoopMe LTD, Dnipro.
Aug 2020 - Oct 2021: Customer Support Specialist at Global Bilgi LTD, Dnipro on the "Turkish Airlines" project.
Sep 2019 - Mar 2020: Travel agent, Travel agency «More turov», Dnipro.
May 2019 - Aug 2019: Bartender, Casablanca Hotel, Obzor, Bulgaria.
Position: Account manager / Delivery manager
Category: Project Manager
Experience: 9 years | English: upper


Successful project deliveries by managing teams from 30 to 60   members. Looking for Account management, Delivery manager positions.
Position: Account manager/Delivery manager/Customer success manager
Category: Other
Experience: 4 years | English: fluent

Managed 40 long-term customer relationships
Increased customer retention by 20% across my client list
Boosted customer satisfaction ratings by 25% among repeat clients
Successful on-boarding of 20 new customers
-A primary point of contact for customers
-Customer satisfaction in terms of operational relationships 
-Conducting ongoing training/how-to sessions for customers based on customer's configuration
-Developing trusted customer relationships
-Matching customer needs with technology solutions
-Problem-solving
-Team and project management
-Preparing QBRs
-Identifying business needs of customers to offer effective solutions for developing their business
New experience
More knowledges 
Interesting tasks
Amazing project or product
Position: Account Manager /Digital Manager / Product Manager
Category: Sales
Experience: 10 years | English: fluent

Registered and built the own business
Founder of Digital Advertising agency Profit Media LLC  - $100k turnover in 2019;
Co-founder of Bankofleads agency - $1mln turnover in 2022;
Digital Advertising  - $4million turnover in 2022
Experienced Account Manager with 10 years of proven record in Key Account Management, Digital Advertising, with profound knowledge of Blockchain Tech, Cryptography, Adtech, Fintech, Web & Decentralized Applications.

5 years in Crypto- Stock fields (investing, trading, analysis).
2 years as Business Founder (Online Marketing).

TOOLS
 - Google Analytics, Google Tag Manager, AppsFlyer, Voluum, Filmora, PIXLR, Figma;
- Solidity smart contracts, Remix IDE, Truffle, Ganache;
- HTML, CSS;
- Javascript, Java, PHP;
- SQL, JQuery, JSON;
- Hubspot, SAP, Confluence, Jira, Utask, Trello, Slack, Youtrack and other CRM’s;
- Email marketing (MailChimp, Claviyo and others);
- Shopify, Stripe;
- BlueJ, MAMP, CodePen;
- Meta Ads, Google Ads, Taboola, Outbrain, Pinterest Ads, Voluum DSP, HotJar;
- MS Office products, Miro, Mural;
- Scrum, Kanban.

Experience:
Co-founder of Bankofleads agency (turnover $1mln in 2022);

Founder of Digital Advertising Agency Profit Media LLC (turnover $100k in 2019);

12 years in Customer Service (Bank, Audit, Logistics, Luxury retail, Digital Advertising);

10 years in Account Management (Audit, Luxury retail, Digital Advertising - Bridgestone, J&J, LVMH, Dior etc);

8 years in Digital Advertising (PPC, Meta, Google - all kind of products from gambling to software - $4million turnover in 2022);

4 years in Blockchain and Stock Exchange (trading, investment, analytics);

Additional experience in business analytics, project management, international relations, negotiations.

ONLINE EDUCATION
Duke University:
JavaScript, HTML and CSS
Java Programming: Solving Problems with Software Java Programming: Principles of Software Design
Stanford University:
Machine Learning Cryptography
Buffalo & The State University of New York
Blockchain SmartContracts Decentralized Applications
University of Michigan:
Web Applications in PHP Database Applications in PHP Structured Query Language (SQL) Javascript, JQuery, JSON.
IT Project Management - prjctr.com Online Institute

Planning to finish the Product Manager course in 2023

Languages:
English - C2
French - B2
German - C1
Interested in blockchain industry/ software product company.

Fast-learner and would love to work along with the BESTs in niche. 
Open for the new challenges and new roles.
Position: Account Manager / Digital Marketing Specialist
Category: Support
Experience: 3 years | English: fluent


Organizing the teamwork in support department;
Optimizing processes within the managed team and analyzing general performance of team and each individually;
Evaluating the team work and the achievement of each member of the team due to set goals and all KPIs. Checking the quality of the customers' requests processing

Organizing the teamwork in support department;
Optimizing processes within the managed team and analyzing general performance of team and each individually;
Evaluating the team work and the achievement of each member of the team due to set goals and all KPIs. Checking the quality of the customers' requests processing
Position: Account Manager eBay Marketplace
Category: Sales
Experience: 3 years | English: upper


1)
Account Manager marketplace eBay Europe (Private Label)
Bellfor - Bornheim
март 2021 – текущий момент
Daily creation of new listings German, France, English, Netherlands (title, keywords, specification, photo)
Listing SEO Optimization
Search for weak points of the account and their improvement
Constant analysis of competitors
Repricing
Increasing sales & traffic
Promotions
Search for new sales strategies
Opening new countries
New sale strategies
Support communication

2)
Account Manager marketplace eBay Europe (Private Label)
Ich Zapfe - Bornheim
январь 2021 – текущий момент
E-commerce wholesale and retail equipment for hotels, restaurants and recreation businesses.
Daily creation of new listings German, France, English, Netherlands (title, keywords, specification, photo)
Listing SEO Optimization
Search for weak points of the account and their improvement
Constant analysis of competitors
Repricing
Increasing sales & traffic
Promotions
Search for new sales strategies
Opening new countries
New sale strategies
Support communication

3)
Account Manager marketplace eBay, Walmart (USA)
JT Best Deals - Washington State
май 2020 – ноябрь 2021
Daily creation of new listings (title, keywords, specification, photo)
Listing SEO Optimization
Search for weak points of the account and their improvement
Сonstant analysis of competitors
Repricing
Increasing sales & traffic
Promotions
New sales strategies

4)
Project manager for the development of the International Reproductive Agency "Sunshine"
Sunshine - Moscow-Kyiv
май 2016 – март 2020
Selection of donors.

Filling the base.

SMM manager instagram and Facebook pages. Launch and introduction of advertising campaigns on Facebook ads.

Customer support.

Supervised donors throughout the program.

Search for new systems and strategies to attract as many donors as possible.

Several times went on a business trips, accompanied donors to International programs.

Acted as a simultaneous interpreter for English-speaking patients.

Connection of new partnerships with International Agencies.
Position: Account Manager / E-commerce Project Manager
Category: Sales
Experience: 2.5 years | English: fluent

- closed the eBay expansion project 
- changed the supply chain, so the company can save more money (logistics improvement) 
- agreed with the Asain suppliers to I'm[rove the quality of products (we could see the results that it was improved) 
- handled re-import to the US (so the company didn`t pay taxes again)
Results-oriented and dedicated recently graduated student adept at completing extensive market research, negotiating with suppliers. developing and implementing cost-saving plans, executing various supply chain- and Amazon related activities. Possessing critical thinking skills and significant ability to remain calm in stressful situations.

I have been working with Amazon and Asian partners for more than 2 years, handling diverse projects as market expansion (other countries, other marketplaces), preparation of legal documents to continue selling on the platform, registration in the different organizations in the EU, product quality improvement project, improving the supply chain and planning etc. 
In general, all the projects were quite different and had strategic manning for the company and I had to learn a lot of new information to close them successfully. 
I am a results-oriented and dedicated recently graduated student adept at completing extensive market research, negotiating with suppliers, developing and implementing cost-saving plans, and executing various supply chain-related activities. Possessing critical thinking skills and significant ability to remain calm in stressful situations
No monotonous job, I need some challenges
Position: Account-manager, e-commerce, support-manager, marketing-manager
Category: Marketing
Experience: 5 years | English: upper

I started work in e-commerce on the US market at marketplace Amazon with zero knowledge of drop shipping. Learned and grew very fast and from 30K cashflows to 450K in one year. We has grown from 2 people to a team of 8.  I have found, built, and trained the team.
HARD SKILLS
Data Analysis;
MS Office;
Grabley;
Keepa;
Understanding processes of work with Amazon store dropshipping, wholesale;
Experience with e-commerce, retail, advertising, media;
Sales experience managing businesses on USA market;
Customer service;
Experience in Digital Marketing;
HR experience;
Team Lead experience; 
Experience in a strategic brand management role;
English – upper-intermediate



WORK EXPERIENCE

11.2021 - till now
Amazon Seller Central (Wholesale, USA market)
Marketing-manager 

Research and manage relationships with suppliers
Manage account health on daily basis
Submitting POAs and appeals
Customer service
Listing the items
Removing neutral or negative feedback and working with the customer to ensure their complete satisfaction
Printing return labels for customers and/or labels to resend a package to a customer for a damaged/missing package
Control the remnants of the goods on Amazon that we purchased in order tore-order
Dealing with defective, damaged goods
Stay up to date with the latest Amazon platform news


09.2019 - 06.2021 
Amazon Seller Central (Dropshipping, USA market)
Team-lead, account-manager 

Daily, weekly, and monthly checks on account health metrics (Feedbacks, AZ, Chargebacks, ODR, CR, SP) 
Researched for new products
Everyday pricing to win buy box
Managed inventory 
Client support (email, phone calls) 
Resolved blocking of the store
Briefed for listing images 
Builded and managed the team (research, sales and support department)

Applications: Grabley, Keepa 

10.2016 - 03.2018 
Startup Ukraine, Citrus, Citrus Academy, Everad, Hotel Friend, Moss Trend, Selfmade Woman
Social media manager 

Developed creative and engaging social media strategy to increase profit by attracting new customers
Created engaging multimedia content 
Launched extensive targeting advertising 
Developed, launch and manage new competitions and campaigns
Formed key relationships with influencers 
Analyzed competitor activity

12.2016 - 11.2017 
KORSUN FASHION 
Marketing Manager

Developed marketing strategy to enter Europe market
Cooperated with influencers from Europe
Expanded of representation in online retail stores
Coordinated shipment to stores
Im looking now for new opportunities in a good team with interesting tasks.
I am a good team player with self-motivation and good communicative skills. I like to learn new and solve complex tasks.
I always strive to do my best to meet customer needs.
Position: Account Manager, Engagement Manager
Category: Sales
Experience: 3 years | English: fluent

Proven track of top-performance in a 30+ppl recruitment team. Successful experience of starting teams from scratch/increasing teams in various technical domains (Big Data, DevOps, Embedded, FE etc)
Certified Agile specialist.
Strong communication and negotiation skills. Able to deliver uder preassure and tight deadlines.
Advanced level of English and confidence in collaboration with foreign clients/partners.
Account  Management, Negotiating, Facilitation, Pre-sales, Gazing Methodology, Planning, Making Presentations, Headhunting, Executive Search, Technical Recruitment
Preferably a product company, highly interested in Big Data projects. Ready to have facilitator/scrum master or account manager responsibilities. 
Not interested in offers from recruitment agencies.
Position: Account Manager (English, Portuguese)
Category: Sales
Experience: 3 years | English: fluent


Hello, I'm Daniel! I am a motivated and responsible individual with experience in customer support and driving additional sales in B2C settings. I am fluent in English, Portuguese, and Ukrainian/Russian. I possess advanced communication skills.

Based on the experience I have gained, I aspire to channel my potential in the field of sales and support. I am eager to contribute my expertise and enhance customer satisfaction through effective communication and problem-solving.

Key skills:

Fluent in Portuguese, English, Ukrainian, and Russian.
Proficient in product presentation.
Conflict resolution.
Work process optimization.
I am proficient in multiple languages, enabling me to effectively engage with a diverse customer base. With my strong presentation skills, I can showcase products in a compelling manner. Moreover, I have experience in successfully addressing conflicts and streamlining work processes for optimal efficiency.
Currently, I am residing in Porto, Portugal. Therefore, I am open to opportunities for remote employment. I am prepared to take on challenging and exciting tasks!
Position: Account manager & Finance manager
Category: Support
Experience: 0.5 years | English: pre

High motivation person and ready to learn something new.
- Collecting, interpreting and reviewing financial information 
- Developing financial reporting systems. 
- Producing financial reports related to budgets, account payables, account receivables, expenses etc. 
- Prepare financial plan and forecast of future revenues 
- Reviewing, monitoring and managing budgets 
- Aid management in financial decisions.
Need position on financial or office management area
Position: Account Manager/Finance manager
Category: Other
Experience: 3 years | English: upper

IT Project management courses, 2020 ITEA
Previously worked as account manager in Danish product company. Was a Leed of Market team. Was in charge of several projects, which were related to the product of the company. Have experience in invoicing. Communication with foreign customers. Relationship management. Currently work on a position - finance manager.
Position: Account Manager, Financial Analyst, Manager
Category: Other
Experience: 2 years | English: fluent


Working as Financial Coordinator for FMCG compamy I had been reponsible for implementation anf transition of over 5000 transports per month with average spend of 2M CHF monthly. Worked closely with internal and external stakeholders to ensure maximum client satisfaction by providing exceptional and personalized service.
Position: Account Manager | Financial Assistant
Category: Other
Experience: 8 years | English: upper


My Working experience entails:
- 8 years with IT industry and Business Development. . 
- Attracting new contacts with Tender Platforms, Social Network, LinkedIn and Email
marketing (Inbound/Outbound leads).
- Negotiating with customers and needs identification.
- Customer account management.
- Document management (NDA, Agreement, Work Order, Invoices).
- Leading existing customers and projects (hourly reports, invoicing, payment
confirmation).
- Working with CRM systems (last 2 years oDoo and Zoho);
- Sales reports and statistics making.
- Ability in problem-solving.
Remote work
Position: Account manager, HR  BP, Business development manager
Category: Other
Experience: 5 years | English: fluent

Владею арабским языком. Опыт в  sales, business development, сейчас работаю Clinical Operations в Sprout Therapy
Clinical Operations Manager at Sprout 
-Tracking of the treatment plans submissions for the company's clients
Tracking and reporting operational performance across 

Creating and implementing new operations processes within the company

Calculating data for proper utilization billed hours by company's employees 

Working on internet clinical development activities and processes

Identifying and providing solutions to clinical operations related to internal and external issues/questions 

Business Development Manager / Account manager (+ partially sales) at Hotelfriend AG company.(18.03.2020 – 30.07.2020).
Managing and retaining relationships with existing clients
Arrange business meetings with prospective clients and demonstrating the company’s product
Online and live negotiations with stakeholders and potential customers
Reporting on successes and areas needing improvement to different departments
Contacting potential clients to establish rapport and arrange meetings

Creating surveys and analyzing the data received + providing it to company’s top-management 
Help Company’s CEO with arranging and conducting a successful negotiations with a potential clients and business partners
Interpreting negotiations for one of the CEO of the company.
Developing quotes and proposals for company’s customers
Discussing promotional strategy and activities with the marketing department and company’s CEO



Online Customer Support Representative “Nextiva Ukraine LLC” (10.10.2019–12.03.2020).
Communicating with customers via online chat, assisting with any issues connected to VOIP /  Nextiva Services.
providing each customer with a first-class customer service over the chat
Troubleshooting customer’s devices, network and issues connected with their accounts


Customer Support Representative “Nextiva Ukraine LLC” (01.06.2018–10.10.2019).
Communicating with customers over the phone, assisting with any issues connected to VOIP /  Nextiva Services.
providing each customer with a first-class customer service


HR Specialist at “LUCKYTALKY” (01.10.2017 – 06.02.2018).
Processing personnel information / Cooperating with Staff Records Department,
Controlling adaptation and dismissal procedures,
Сreation and purchase of branded gifts for employees



HR Business Partner at “LUCKYTALKY” (23.03.2017 -01.10.2017). 
Processing personnel information,
Controlling adaptation and dismissal procedures,
Developing and maintaining the company'
Возможность карьерного роста
 Работа, на которой ты не выгораешь как сотрудник
Position: Account Manager, HR Manager
Category: Project Manager
Experience: 8 years | English: intermediate

Strongest skills:
- Multitasking
- Fast-learning
- Effective Communications
- Stress-resistant
- Flexibility
- Problem solving
- Creativity
- Analytic thinking
8+ years in multinational companies at role of HR manager (all areas of HR management);
- direct communications with foreign Clients; 
- consulting, coaching;
- close collaboration with Technical consultants, Project Managers, Client Service Managers;
- supporting offshore development teams in successful delivering of IT projects from the perspective of people and process management.
- 2 years of experience in IT sphere (Ciklum).
Position: Account Manager (IT & Digital Marketing)
Category: Sales
Experience: 2 years | English: upper

I sold premium packages of our services and signed a 12-months cooperation contract with a very desirable partner.
I used to work in Mass Media before I switched to IT and Digital Marketing. 
My actual experience as a Sales/Account Manager:
1. Sales Manager at one of the Ukrainian IT Companies (a team of 40+ developers who were creating cool products for foreign clients)
Tasks: lead generation, building B2B client network, managing documents, coordinating sales with the further departments, deepening relationships with the existing partners
2. Sales & Account Manager at one of the Ukrainian Digital Marketing Agencies 
The tasks were almost the same, but included marketing strategies development and presenting them to the clients.
3. Sales & Account Manager at an outstaff company. 
Tasks: 
Establishing and maintaining relationships with customers; 
Handling customers’ needs; 
Managing documentation; 
Sales strategies development & improvement;

The war changed everything and I lost my job. However, I decided to dive deeper into Digital Marketing and had done a course on it. So now I know how it works from the inside and how to use it to generate more sales.
I'd love to work as a part of a marketing or a sales team managing creative tasks & helping your team bring better services (or products) to clients.