Position: COO (Chief Operating Officer), Operations Director, CEO
Category: Other
Experience: 8 years | English: upper

∎ Successfully transited the company to remote work mode during COVID-19;
∎ Provided an annual increase in profit (revenue) of the company by + 35% for 4 years in a row;
∎ Successfully managed companies of 80+ people;
∎ Helped to bring the company to the first place and keep it in the rating of Ukrainian CRM integrators, which allowed to triple the number of potential customers;
∎ Conducted 500+ interviews — as a result of the experience gained, developed a personnel selection system based on the «Best of the Best» principle;
∎ Created 11 departments and directions «from scratch»;
∎ Twice digitalized the company's business processes and transferred them to the CRM system, which systematized the work of all departments;
∎ Developed more than 300 internal regulations that brought the company into autonomous mode;
∎ Involved more than 50 partners, which gave the company about 300 new customers;
∎ Managed the development of a new, modern website, which doubled the number of targeted clients;
∎ Attracted famous clients to the company's portfolio: Chicco, Samsung, KLO, Pari Match, Ukrtelecom, AIR Media Tech, Tas Life, Epicenter, Glovo, Toyota, Mitsubishi;
∎ Helped to receive the company 7 prestigious awards, which gave it new customers and increased its profits;
∎ Reduced turnover rate from 38% to 12% due to the configured recruiting pipeline and hiring candidates based on values;
∎ Spoke at 50+ conferences, webinars, workshops and meetings of business clubs;
∎ Wrote more than 80 educational publications and posts.
8 years in IT (Outsource & Product) in the domains of Game Dev, CRM Integration, Web Development, Digital Marketing. My superpower lies in implementing business strategies, improving processes, creating, training and developing teams, optimizing their work and increasing efficiency, as well as resolving internal and external conflicts.

I have experience in various fields: strategic planning, management, finance, human resources, recruiting, sales, marketing, service, public speaking. 

⇒ How can I help you with my experience:
∎ Develop / implement an operational strategy in accordance with the goals of the company and implement the tasks set within the agreed time frame;
∎ Create a team or departments from scratch and regulate their work in an office or remote format;
∎ Strengthen existing departments and processes, where there is room for growth, which will increase the efficiency of the company;
∎ Become an initiator of changes who will look at the company from a «helicopter view» mode and not just say, but make changes, that will help the team work more efficiently;
∎ Select suitable Digital tools for the working processes to make the lives of employees better and the company more efficient;
∎ Create motivation systems and criteria for monitoring the effectiveness of each of the departments (KPI / OKR).

I focus on the result, not the process, and make all my decisions based on three variables: experience, data and metrics.

My ideal company profile is people who create a sustainable product that gives value to humanity, who are similar to me in values, who want to develop and unite around a common goal. It’s a place where I can fully take responsibility and influence on the result.

If you are looking for a person who will increase the efficiency of your company and become its Harvey Specter from «Suits», write to me right now ;)
Challenging and interesting tasks, open management, friendly and professional team.