Position: Senior BA Team Lead
Category: Business Analyst
Experience: 11 years | English: fluent

1) While working for the startup (the last position) organized and led a team of business analysts to facilitate the coordination with a product owner and developers, while the PO was based in the US and Barbados and developers were in Serbia. We formed requirements, SRS, specifications, user stories to build the product in its MVP version and facilitated the development of other features for the next releases. The product is ready for a successful launch.
2) While working in two previous jobs, organized and maintained a documentation flow in its entirety, including a description of business processes, user guides and manuals for non-technical people, and a knowledge base for newcomer colleagues - which minimized onboarding to 4-5 business days (compared to two weeks on average before).
Professional Experience:
BA Team Lead 
•	Worked on the Banking Project creating digital-first bank  – the product was launched with its MVP release, and the next two releases are also ready and scheduled;
•	Led the team of business analysts working on adding and improving features for the product (digital-first bank) – the team developed features for the MVP and the next two versions in full;
•	Worked directly with product owners to document acceptance criteria for the features and wrote stories that translate high-level requirements to the technical stories;
•	Organized the system of information storing for the project – SRS document, product specification, user guides for administrative teams were created and maintained UpToDate;
•	Gathered and maintained documentation for the project, including user guides and troubleshooting information – user guides and manuals helped customer experience team to onboard users and to solve administrative issues without involving tech people;
•	Helped to maintain issue tracking & workflow for the project.

Business Analyst / Technical Writer
•	Improved the process of onboarding new developers to the project by creating a documentation hub for a team – as a result our new colleagues onboarded to the project in a week, which was two weeks faster than before;
•	Facilitated product improvement by gathering and eliciting technical requirements – as a result feature development prioritization was made correctly and a partner was happy with quality of delivered features and timeframe of delivery;
•	Improved development processes by writing user stories – as a result, developers had fewer clarification questions and development process was 30% quicker while testing process was 50% more effective;
•	Created and maintained documentation for infrastructure operation and support – as a result dev-ops engineers worked better as a team;
•	Wrote user guides for colleagues of various technical levels – as a result, non-technical colleagues were able to use technological products and automation in their work;
•	Created and maintained project documentation in full,
including but not limited to: 
database descriptions, 
API descriptions, 
user documentation : guides, instructions, descriptions.

Business Analyst & Researcher
•	Developed technical specs for products;


kindly see the rest in my CV attached