lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Risk, Fraud & Payments Senior Specialist
Category: Support
Experience: 1.5 years | English: upper


Risk, Fraud & Payments Senior Specialist
BetBull
 KYC procedure and customer verification process
 CDD procedure (Customer Due Diligence)
 Reviewing and processing incoming and outgoing payments
 Tracing and identifying any suspicious behavior, high-risk transactions 
 AML transactions monitoring
 Third-Party Risk monitoring and prevention
 Handling anti-fraud alerts
 Fraud prevention measures
 Chargebacks, refunds, balance corrections
 Reviewing, investigating, and submitting chargeback reports
 Ensure all daily customer withdrawals are screened accurately
 Handling escalations
 Assisting the Customer Support team with various end-user inquiries
 Support internal teams with various Fraud and Risk reviews or requests 
 Direct written communication with customers (Zendesk support)

Coordinator (+SMM)
#Shasspasu 
 Shelter promotion on social media
 Copywriting
 Handling phone calls with potential pet owners
 Providing first-stage interviews for them and escalating the results to higher management 
 Creating video content for the social media
 Communication with pet owners, providing consultations
 Researches
 Reports
 Assisting in the shelter (photoshoots, pet sitting, animal treatment & feeding, etc.)
 Animals coordination and transportation

Customer Support Representative
WOW 24/7 
 Providing customer support via chat and email
 Consulting new clients about products, discounts, payment options etc. 
 Providing full support for existing clients

Sales Development Representative
CIENCE 
 Researching
 Sending follow‐up emails
 Preparing customized templates
 Communication via calls and video calls
 Providing weekly activity reports to management and to clients
Position: Risk, Fraud Payments Specialist
Category: Other
Experience: 3 years | English: fluent


I'm a highly motivated Risk, Fraud and Payments Specialist with 2 years of expertise
investigating suspicious activity for BetBull company. Before I have become a
Payments specialist, I have been working for around 1 year in general as Customer
support agent for Ring and BetBull, developed my communication skills, empathy,
multitasking, troubleshooting and problem solving skills.
As a Risk, Fraud, Payments specialist, I received priceless experience in Anti-Money
Laundering, KYC verification, CDD and EDD checks, fraud detection and
prevention, worked with multiple CRM systems and payment providers.
Now, I'm open for new work opportunities, ready to share my experience, develop
existing skills and learn new ones. Hardworking and purposeful, I'm ready to help
my new team achieve company goals.
Position: Risk Management and Anti-Fraud
Category: Data Analyst
Experience: 4 years | English: basic


- Monitored and analyzed players betting patterns;
- Identified potential bonus hunters & fraud rings;
- Determined weaknesses and vulnerabilities in the internal procedures and operation and suggested improvements that were implemented by the company;
- Investigated, classified, and prioritized various forms of fraudulent users and betting concerning activities;
Position: Risk Management/Customer Support Head
Category: Support
Experience: 4 years | English: fluent


Went full way from Risk Management Representative (entry-level position) to Department General Manager.
At the moment, managing a team of ~100 specialists, as well as security-, compliance- and fraud-related projects within the company. 
Broad experience in payment management, fraud prevention, customer verification, account and system security, as well as customer service and CS team management. 
Furthermore, I am experienced and interested in people management. My subordinates are constantly showing motivation to grow and good progress within the company.
In 3-4 months, improved the department KPIs by 50%.
Have experience in working with Legal and compliance.
Position: Risk Management Group Lead Supervisor
Category: Other
Experience: 4 years | English: upper


I have been working in the Risk Management department for the last 4 years. Here are the main skills I got in this area:

- Providing support via tickets;
- Working with fraud prevention systems;
- Checking and analyzing incoming payments for fraud;
- Customers verification;
- Processing unauthorized charges reports;
- Processing chargebacks and PayPal disputes;
- Hacking claims investigation.

Currently, I hold a position as a Ris Management Group Lead Supervisor.  My main responsibilities are:

- Supervising newbies during their training;
- Monitoring newbies' performance; 
- Advising on the workflow and procedures;
- Share knowledge with newbies helping them grow;
- Making and filling reports and documentation;
- Holding meetings and providing feedback.
Position: Risk Management Representative
Category: Support
Experience: 0.5 years | English: upper

Additional education/Courses
Coursera: Software Development Lifecycle Specialization; Agile
Software Development; Application Programming Fundamentals;
Lean Software Development; Divide and Conquer, Sorting and
Searching, and Randomized Algorithms; Software Development
Processes and Methodologies; Engineering Practices for Building
Quality Software; Object-Oriented Programming Concepts;
Essential Tools For Application Development; Understanding and
Visualizing Data with Python; Web Application Development with
JavaScript and MongoDB; SQL for Data Science; Introduction to
Statistics; Data Wrangling, Analysis and AB Testing with SQL;
Basic Elements of Design: Design Principles and Software
Overview; Algorithmic Toolbox; Continuous Integration and
Continuous Delivery (CI/CD); Data Analysis with Python; Probability
Theory: Foundation for Data Science, Numerical Methods for
Engineers.
EDX: Object-Oriented Programming
ITVDN: Algorithms and data structure
Sep, 2022 – Feb, 2023 (6 months)

Risk Management Representative (CS) – Namecheap Inc.
- Anti-Fraud activity
- Verifying
- Billing
- Communication with customers via Tickets
- Communication with banks
- Consulting
Position: Risk Management, Reseacher and Writing, Data Analysis, Business Analysis, Information Security
Category: Security
Experience: 7 years | English: fluent


I am Information and Business Security specialist. Also, I worked in Risk Board of Telecommunication Company which menas I have plenty information about Network Security, Cyber Attacks, Risk Management, Risk Visualization.
In addition, I am Dta Scientist which means I know working with data, analysing, cleaning, and visualizing it. 
Finally, I am writing articles in different fields profesionally. My articles published in different newspaper, sites, portals, etc.
Position: Risk management, SOC-officer
Category: Security
Experience: 4 years | English: upper

DLP certificates:
Safetica Certified Professional
Safetica Certified Associate
MS passed cources withouth certificates:
AZ-500, SC-200, MS-500
- Administration and technical support EPP and EDR
(ESET, CrowdStrike, Defender) , DLP (Safetica).
- SIEM incidents analysing (Azure Sentinel);
- Analyse and response on the incidents skills (DFIR,
Incident management).
- Integration EPP, EDR, DLP solutions (in the offline
and in the online networks).
- Automation via EPP, EDR.
- Administration 2FA and Encryption solutions.
- Knowledge of the principles of IPS / IDS, Firewall.
- Understanding MITRE ATT&CK framework.
- Administration Linux, Windows.
- Vulnerability management full roll-out and
proccess creater (Rapid7 and Defender).
- External vulnerability control;
- Basic pythonl;
- Demonstrations for customers and the public.
Position: Risk Management Specialist / Customer Support Specialist
Category: Support
Experience: 5 years | English: fluent


Dedicated and skiiled Risk Management Specialist with a proven track record of
successful cases.
Successful at reviewing suspicious
activities and uncovering fraud.
Experienced in meticulously and
methodically assessing merchant portfolio batches each day. Excellent reporting and documentation skills. Analytical RiskManagement Specialist equipped with in-
depth understanding of financial risks
associated with range of organizational
actions. Focused on helping clients limit or balance risk against reward for optimal
decision-making. Easily handles complex
data to understand potential impacts,
break down risk and develop
recommendations. Thorough and
meticulous Financial Risk Specialist
accomplished in helping organizations manage industry-specific risks. Detail-
oriented in reviewing data and identifying
impactful trends. Brings great presentation and interpersonal communication skills.
Position: Risk manager
Category: Rust
Experience: 11 years | English: upper


about 10 year experience in IT/Cyber risk assurance and audit. 7 year experience in banking area. 3 years experience in consulting company, also in in Big4.
I have developed myself in the areas of:
-	Information Technology (IT) governance (IT strategy, IT policies and procedures)
-	IT management (IT processes establishment, IT process management)
-	IT security management (IT security operational analysis, threats and vulnerabilities)
-	Audits of IT (audit of IT processes based on COBIT, ITIL)
-	Information security: Advance Persistent Threats, Penetration testing (ethical hacking), IS management (policies and procedures, strategy, governance)
-	Operational and Enterprise risk management
-	Digital and offline fraud management
-	Incident management
And I am interested in challenging position the would require high utilization of my skills and talents
I am open minded, easy to move and easy to communicate person with high performance willing to work in high performance environment.
Position: Risk manager
Category: Support
Experience: 3 years | English: intermediate


- Analyze and monitor daily alerts and reporting, flag any potential fraud activities and take necessary actions to mitigate losses.
- Analyze fraud trends, make recommendations for fraud prevention processes and take action to reduce losses due to fraud.
- Use a variety of tools, systems and reports to detect fraud trends.
- Responsible for detecting suspicious activities associated with money laundering (including fraud, and terrorist financing), and report them to the appropriate internal parties as practiced by AML compliance program.
- Review player deposits and withdrawal transactions for potential fraud.
- Ensure compliance with KYC and anti-money laundering regulations.
- Work closely with AML and Compliance when appropriate.
- Work closely with other departments to resolve player status disputes.
- Investigate payment disputes submitted by account holders and received from payment partners.
- Manage disputes to effectively protect payment provider relationships.
- Identify and prevent new fraud trends and escalate items to the senior management team as necessary.
Position: Risk manager
Category: Data Analyst
Experience: 1 years | English: pre


Monitoring accounts and transactions, analytics of user behavior, in order to identify suspicious or fraudulent activities in gambling/betting
Process alerts and notifications of early warning systems for fraud
Interact with various teams in the company that are participants in the processes associated with risks
Position: Risk manager
Category: Other
Experience: 11 years | English: fluent

Implemented investment strategy that significantly improved risk waited profitability of managed investment portfolio.

Successfully performed dozens of projects in scope of finance expertise regarding improvement of investment management, liquidity, treasury functions, controlling, budgeting and strategic planning, finance Due Diligence. 

Development of recommendations on improvements in internal control effectiveness, working capital management, finance operations, structure of assets/liabilities, performance management reporting for list of investments of holding were in scope of responsibility.
•	More than 20 years of professional experience in scope of accounting, financial management, internal audit and risk management including 10 years in international organizations and big investments groups.
•	Proficiency in:
o		Decision making in crisis situations and multi factor risk environment;
o	Analysis of economic and finance regulations changes and influences;
o	Financial modeling, risk waited scenario analysis;
o	Development and management of investment strategies;
o	Identification, assessments and management of risks;
o	Discovering opportunities and implementation changes of internal control systems to achieve targets of projects/organisations, management of respective improvements; 
o	Effective negotiations, presentations at any level of management and scale of responsibility.
Position: Risk manager
Category: Other
Experience: 11 years | English: upper


• Project and team management, formation of technical requirements for software development;
• Establishment of a working internal control system, risk management system, building a risk culture in the company;
• Development and implementation of Risk Appetite Statement, formation of quantitative and qualitative indicators of risk appetites, control over their implementation;
• Development of economic and mathematical models, internal regulations on risk identification, assessment and management (financial and non-financial);
• Financial analysis, risk analysis of banks, insurance companies, financial companies, enterprises;
• Analysis of commodity and financial markets, political situation, laws, regulations;
• Automation, development and maintenance of the reporting system;
• Working with databases, advanced user MS Excel, Bloomberg, Thompson Reuters.
Position: Risk Manager
Category: Other
Experience: 3 years | English: fluent


Teacher of English (5+ years experience, adults General and Business A1-C1)
Customer Support Team Supervisor (1+ experience, schedule making, performance evaluation, trainings, emails, chats, calls)
Position: Risk Manager/Analyst
Category: Other
Experience: 5 years | English: fluent


- Risk Analyst (ABC, Client Due Diligence; Ernst&Young) Wroclaw, Poland. April 2022 - May 2023.
- News Presenter in Spanish, Mexican project (Presenting news for a weekly program; Producing, filming, editing). April 2021 - currently.
- Customer Support Representative, Spanish & English language, Logistics project and Content Creating project (Providing customer support by e-mail and phone in Spanish and English languages; Detecting issues of various types and finding solutions to resolve them; Liaising with the partners to provide the best service). January 2019 – August 2021.
- Spanish and English translator, Oil and Gas project (Translation of news and articles for an online journal; Preparation of materials for exhibitions and conferences; Translation and preparation of presentations for meetings with partners). November 2017 – December 2018.
Position: Risk manager/Anti-fraud
Category: Other
Experience: 4 years | English: upper

I've been working in the compliance field for more than 3 years. 
I can create for your a flow for the crypto monitoring and write a protocols which can correspond to product risk appetites.
Compliance manager
Trastra 
July 2022 - Now
 Conducting KYT checks via Admin Panel, performing Enhanced due diligence depending on the results of the alerts checking;
 Taking part in choosing the KYT provider and testing KYT tools to meet the needs of our company's risk management;
 Creating the flow of the crypto transaction monitoring, implementing the rules in the crypto monitoring tool to improve the tracking accuracy of risky transactions;
 Creating the SARs;
 Contacting the users regarding Proof of Funds and Crypto withdrawal destination or origin;
 Creation of articles describing internal processes and flows.;
__________________________________________________
Aml Manager
Cex.io
JAN 2022 - July 2022
Checking the crypto and fiat transactions of the user when the system was triggered by the alert; 
EDD of the customers;
Communication with the users for the POF and EDD;
__________________________________________________
KYC manager
Plus500 
March 2020 - Dec 2021
Approvind of the ID documents (ID cards, passports, residence permits, DL);
Approving the Resident Verification documentation (checking the utility bills, the insurance policies, and the letters from governmental authorities);
Entering check results into a database;
Work with documents from all over the world;
Analyzing the analysis of the documents for authenticity, revealing the sort of manipulation, and discovering the patterns to uncover a fraud group;
Position: Risk Manager/Anti-fraud
Category: Other
Experience: 5 years | English: upper

Succeeded working in a team, especially as a team leader, mentor, and communicator.
My responsibilities as a Product Owner:
 • Managing and prioritizing the product backlog;
 • Gathering precise requirements, discussing current business needs, and estimating the value of an end product or feature;
 • Learning the market and customers’ needs;
 • Worked closely with stakeholders in order to meet customer needs;
 • Writing user stories and describing precise requirements for the development team;
 • Managed the development and testing of integration procedures;

My responsibilities as a TL Risk Manager:

    • monitoring of suspicious users activity that may lead to a refund or chargeback;
    • planning and projecting the risk management process; 
    • estimation, analysis, and identification of possible risks that impact business;
    • regulation of optimal risk level within an organization;
    • suspicious cases reporting;
    • consulting company staff regarding risk management;
    • monitoring metrics essential for business;
    • team management, scheduling, goal setting, creating a development plan, training managers from Intern to Middle;
    • had experience working with the development team as well as product managers to create different software that will improve the monitoring process and effectiveness and help to reduce fraud;
    • communication with a support department;
    • communication with PSP;
    • solving various problem situations and other crucial organizational issues.

Other key responsibilities: 

    • monitoring such metrics as dispute/chargeback rate and refund rate;
    • cooperation with development and analytics teams to reduce the risk of fraud;
    • analyzing risks that may affect business;
    • preventing significant amounts of disputes/chargebacks/refunds;
    • communication with other departments in need of vulnerability detection;
    • mitigation of risks leading to stable account life;
    • building MVP score-based models for fraud detection, taking necessary actions to block such traffic;
    • documenting concepts, ideas, and predictions of possible results as well as actions that need to be taken;
    • investigated suspicious behavior that relates to AML/CTF policies, creating reports for such cases;
    • worked directly with an anti-fraud system, created rules, preventing fraud from happening, and analyzed the effect of the rules;
    • worked along with product managers and developers to implement new software features to prevent fraud, helped to describe the business needs;
I'd like to work in a progressive company and become a notable part of corporate progress.
Position: Risk manager/ Business analyst/ Product owner
Category: Other
Experience: 7 years | English: upper


Professional experience in areas related to trading and brokerage products for more than 7 years. I am active  and communicative, good team player, results-oriented, able to set global goals and achieve them. 
I am open to new knowledge/ skills and professional development.

Areas of experience
trading (fundamental and technical analysis), stock markets, cryptocurrency, FOREX, risk management, KPI building, market research, fraud searching, dealing, hedging, business analysis, educating/mentoring, financial reporting, client activity reporting;

Additional software skills
MT4 / MT5 (client, manager, admin) terminal
Takion trading platform
Lightspeed trading trading platform
Interactive brokers trading platform
Binance mobile/ desktop platform
Tradingview web/ desktop platform
Microsoft excel/ word - advanced
Jira/confluence
Microsoft dynamics
Position: Risk manager / Game manager / Team Lead
Category: Data Analyst
Experience: 5 years | English: upper


Senior Risk Manager
April 2022 - Now
- Improving of Risk and Fraud procedures and further Product policies reviewing;
- Developing of internal Antifraud system admin panel: writing of Tech Task for development department, admin panel visualisation, writing of a Legend; 
- Developing of Risk and Fraud and KYC teams: implementing of selection, adaptation, training of new team members; work with the team: assessment, development, motivation processes;
- Improving of Internal Chargeback prevention policy, cross-functional interaction with providers for preventing risks;
- Decision-making in resolving complex cases with reputation, financial risks.

Risk & Fraud Teamlead
January 2021 - March 2022
- Participation in the processes of selection, adaptation, training of new team members; work with the existing team: assessment, development, motivation;
- Assignment of tasks, setting goals, monitoring their implementation;
- Regular assessment and quality control of the work of team members on key indicators;
- Monitoring compliance with processes and their optimization;
- Cross-functional interaction with other teams/departments;
- Preparing regular reports on the work of the team;
- Taking part in formation and implementation of Quality control process;
- Working with chargeback, forming of qualified answer according to client’s activity;
- Working with client’s complaints (jurisdictional, regulatory etc).

Product team assistance. Fraud direction. Acting Product Manager November 2018 - January 2021
- Participating in Bonus policy formation (anti-frauddirection);
- Preventing Product Bonus Policy abuse testing;
- Permanent search and controls of Bonus policy various abuse and fraud strategies;
- Product key indicators monitoring;
- Searching the reasons and resolving an anomalies in the Product dynamics; 
- Regular usage of well-known Fraud and Abuse, and everyday searching for new kinds;
- Forming of monthly, quarterly, yearly reports on Product key indicators;
- Resolving issues from Customer departments (antifraud direction);
- Competitor Brand’s analysis and implementing analyzed antifraud features;
Position: Risk manager,Team Lead,Anti-fraud specialist,affiliate manager
Category: Other
Experience: 8 years | English: upper


Achievement: 
Ensured the successful growth of the team from 5 to 17 specialists, including selection and recruitment new candidates.
Organized and structured the working processes in the team, which contributed to improving efficiency reducing the company’s risks. 
Developed and successfully implemented the KPI of the department, providing better control and strategic solution of potential problems. 
Maintained a high level of motivation of managers and team, which contributed to the achievement of high results. 

Personal qualities: 

 - Responsible and committed to duties, ready to take responsibility for the decisions and their consequences. 
 - Non-conflict and able to build fruitful relations with various employees and stakeholders. 
 - aimed at achieving specific results and the ability to work hard to achieve the goals. 
 - I have analytical thinking and the ability to make informed decisions, even if they are not generally accepted.