lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Operation specialist
Category: Recruiter
Experience: 2 years | English: intermediate


Aug2019 - 03/2023
TA Operations Specialist at EPAM System


Assistance and implementation of various recruitment programs such as Hiring Weeks, Hiring Retraining
Search, interview, conducting candidates for non-product positions
Daily monitoring and posting resumes:
        - tracking system
  - investigation of issues
Improve the effectiveness of project-based initiatives through cross-functional work with internal stakeholders.
Maintaining internal databases for recruitment
Contribution to continuous improvement of databases and procedures
Be the contact person for the recruitment team
Tracking of referral recommendations: 
 - new requests check and allocation
 - issues investigation
 - bonus payment
 - accurate verification against certain criteria 
Cooperation with Accounting/Legal departments regarding recruitment-related payments
Position: Operation specialist
Category: HR
Experience: 3 years | English: pre


Facilitating communication and alignment of changes and new procedures with backoffice department stakeholders.
Enhancing and optimizing existing operational processes.
Coordinating Business Continuity Planning (BCP) activities.
Handling day-to-day operational tasks.
Providing support for various ad-hoc projects as required.
Managing the employee database and accurately inputting their information into systems.
Position: Operation Specialist/ Data Analyst
Category: Data Analyst
Experience: 2 years | English: fluent


Junior Operations Specialist HR Department
SupportYourApp, Inc.
Assisting with the implementation of new processes and procedures;
Entering corporate data into the databases and maintaining it up‐to‐date;
Developing and conducting educational webinars for the whole HR Department;
Creating, maintaining and updating SOPs, Google Spreadsheets and other procedure documents.
Data Entry Specialist
SupportYourApp, Inc.
Addressing data inconsistencies and locating missing data;
Compiling, verifying accuracy and sorting information to prepare data for entry;
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output; Inserting clients' and account data by inputting text‐based and numerical information into the database.
Team Leader
SupportYourApp, Inc.
Monitoring team performance and conducting QAs;
Managing a team of 12 customer support consultants;
Creating an inspiring team environment with an open communication culture;
Suggesting and organizing team‐building activities as well as developing knowledge base and training.
Customer Support Specialist
SupportYourApp, Inc.
Identifying customer needs and helping customers use specific features;
Providing accurate, valid and complete information by using the right methods/tools;
Responding to customer queries in a timely and accurate way, via phone, email or chat;
Handling customer complaints, and providing appropriate solutions and alternatives within the time limits.
Position: Operations & People Manager
Category: Other
Experience: 2 years | English: fluent

Managed to completely study the whole Department's work from the inside and head its operations and people in just 3 months, then successfully scaled them all to another country's representative office at a current place of work;
Led the project (consisting initially of 15 developers, QAs, and a BA) of the most famous UK cab operator and was in charge of a huge functionality release in 2022.
Operations Manager with 2 years of experience in operations, people, and project management. Proven track record of successfully managing operations and leading teams to achieve organizational objectives. Skilled in process improvement, problem-solving, and motivating individuals. Always ready to study new technologies, techniques, and tools. Looking for a remote position where I could apply my hands-on experience with impeccable soft skills to deliver the best results and excel at the job.
Position: Operations, Processes Coordinator
Category: Other
Experience: 5 years | English: fluent


I have been working with internal and external processes and operational stuff for over 5 years, from maintaining and supporting the existing ones to creating them from scratch. I like to find ways for improvement and optimization.
Position: Operations Project Manager
Category: Project Manager
Experience: 4 years | English: upper

Implementation of Process FMEA on 4000+ workers production.
Team leading (team up to 12 employees) of new projects. Managing of launching of new production branch.
Introduction of new customer.
Launching of Program with new design.
1. 8+ years of experience in Industrial Engineering (from  Technologist to Subdivision Manager / Team Lead) in the automotive industry. Skilled in Manufacturing, Internal Audit, Failure Mode and Effects Analysis (FMEA), ISO/TS 16949, and Automotive.
2. 4+ years of experience in Project Management. Launch new customer at site. Introduction of new Program for new design products - EV chargers.
3. Scrum Master in trainee - supporting activities for internal solution development.
Looking for new experience in IT.
Position: Operations Project Manager
Category: Other
Experience: 2 years | English: fluent


Business operations manager with 5+ years of experience leading projects in education
and e-commerce. I excel at building processes from the ground up and optimizing
existing operations to increase the operational efficiency of business units.
Authorized to work in the US for any employer.
Position: Operations/Project Manager
Category: Project Manager
Experience: 5 years | English: fluent


Projects in Artificial Intelligence & Data Analysis, Digital Marketing, Print Production

Communicating with and between departments over the globe.
Negotiating with subcontractors & partners.
Analyzing operations to evaluate performance of staff in meeting objectives.
Determining areas of potential cost reduction and efficiency improvement.
Quality Assurance and compliance management.
Position: Operations, Project Manager, Scrum Master (PSM I)
Category: Project Manager
Experience: 4 years | English: fluent

• Planned, coordinated, and executed strategic and operational objectives – Product launches and pivots, release management, performance review, OKRs, BCP, etc.;
• Scaled delivery processes to achieve 250% output growth in the first 6 months;
• Leveraged project, agile, communication, and problem-solving skills to guide teams;
• Recruited and retained talent, achieving >95% team retention rates;
• Introduced a performance reporting dashboard to track and manage key performance metrics;
• Led team’s professional advancement from Data Operations to R&D
• Initiated the new project; recruited and managed a team of 13 people;
• Built project forecasting Excel spreadsheet used by 100+ Project Managers;
• Built a dynamic model of the organizational pyramid used to set country-wide recruiting objectives;
Core competencies: Operations, Project & People Management, Agile & Lean IT, Strategy, Analytics, Finance.
Tools: JIRA, Confluence, ChatGPT, Notion, Microsoft Office, Google Suite.
Languages: English (Fluent – TOEFL 102/120), Ukrainian (Native), Russian (Native).
Certifications: Professional Scrum Master I, Lean IT, Coaching.
I love to lead teams and help them get to their best performance through optimizing the workflow and processes, communication, motivation, and building trust.
I love acting at a business level, having a wide range of responsibilities, and leveraging my skills and knowledge across departments, projects, initiatives, etc. 
I can contribute to strategy as well as to the operational activities of the business. I'm good at seeing the big picture, building smooth processes, and optimizing the organization while maintaining a healthy and collaborative environment for the people involved.
I love developing people and helping them unlock their potential.
Position: Operations specialist
Category: Support
Experience: 2 years | English: upper


Cold and Hot sales, managing client's calls, chargeback prevent management, working with vendors/suppliers , opening accounts with new suppliers, data analyst, Amazon wholesale, freight shipments in USA market including hazmat and heavy haul.
Position: Operations specialist
Category: Other
Experience: 1.5 years | English: upper

-Contributed to partly automatization of contracts' workflow by adding Deal Tracker tool (Share Point) to the current workflow.
-Contributed to speedup the process of contracts budget monitoring by adding specific reports to ERP (D365 FO).
-I contributed to more accurate data monitoring by adding new options, fields, menu items to CRM/ERP.
-Contributed to elaborating new Support Offerings for the Client Care department and new types of Support Agreements, that allowed to structure the incomes and improve finance forecasting.
CRM/ERP administration (enter, remove, setup, update, maintain, monitor data);
Contracts' management (draft, review, edit, signing, update, monitor, extension, renewal);
Projects' coordination (billable time and expenses monitoring/approving, recourses assigning, time-budget monitoring);
Regular and on demand invoicing;
Account managers/Sales team assistance with research and providing relevant data on regular basis and on-demand;
Produce regular reports and other supporting docs required;
Supervise the daily activity of Operations associate, provide guidance and support.
100% communication with native speakers (US/Canada team);
Position: Operations specialist
Category: Other
Experience: 4 years | English: upper

During my career I had 4 jobs and every time I was an expert in my area, including official reward received. I was teaching/consulting colleagues, creating guidelines and instructions for them.
- Preparing commercial proposals for customers based on internally calculated feasibility, cost and delivery time;
- Cooperating with Product managers, Pre-sales team and Project managers;
- Negotiating price with suppliers and partners;
- Creating order forms and handover documents for customers;
- Managing and tracking recurring billing;
- Cost assessment of service construction orders, their documentation and maintenance in internal database;
- Coordinating Finance and Technical teams during service provisionioning;
Position: Operations Specialist
Category: Other
Experience: 3 years | English: upper

4 years experience in AdTech industry;
Experience in connecting new partners to the platform, solving technical problems of access
Creation and integration of units for traffic monetization from different demand sources.
Collection and analysis of data on the effectiveness of publishers.
Experiencing in managing small support teams;
Ad Operations manager

Jan 2023 - till now
Product
The company owns its own platform to implement RTB auction technology, VAST tags, and custom solutions to implement prebid
technology. The platform is also implemented as a SaaS solution.
Responsibilities and achievements
 Monitor the current state of the platform, monitor statistics, make complex decisions regarding traffic;
 Communication with partners regarding performance on the platform, making decisions regarding collaboration;
 Creating effective ways to monetise traffic, reporting on the overall status of the platform;

Ad Operations manager
Dec 2021 - Jan 2023
Product
A company that monetizes the traffic of direct publishers and networks, its products, has its own adapter, an attempt to launch an
oRTB.
Collaboration with Google, Amazon, Rubicon, Pubmatic, etc.
Responsibilities and achievements
 Technical support for connecting new clients to programmatics (Google ad manager, Rubicon, Pubmatic, etc.);
 Unloading reports at the request of clients or management (CSV, Excel, pivot tables, Ron's Editor);
 Analysis of the work of client sites, identification of problems with the speed of displaying advertising (GPT analysis,
Lighthouse);
 Writing technical documentation;
 Data analysis: create reports on data to study the dynamics of performance by individual partners/software/formats/units;

Customer support manager & Team lead
May 2020 - Dec 2021
Product
An affiliate network that allows you to buy / sell traffic, almost all categories, worked on display widgets and their modifications
(pop under, pop-up, etc.). Large team, low entry threshold for partners.
Responsibilities and achievements
 Administration of the support department;
 Checking incoming transactions for fraud.
 User verification, and account blocking.
 User account administration, help with settings, password reset.
 Providing user support through incoming channels (mail, telegram, Skype, LifeChat);
 Moderation of the general chat of users;

Support & compliance specialist
Aug 2019 – Mar 2020
Product
Outsource support company that helps in user verification and processing of incoming calls.
Responsibilities and achievements
 Providing user support through incoming channels (mail, calls, instant messengers);
 Solving tasks for incoming tickets;
 Verification of incoming documents and verification of users in the systems;
I expect stability and the possibility of personal development.
Position: Operations Specialist
Category: Other
Experience: 0 years | English: upper


Analytical skills:
•	MS Office, incl. pivot tables and VBA (maintaining).
•	KPI analysis and presentation.
•	SQL 
•	Power BI – fundamentals.
•       MSTR
•       SSIS - ETL creating
•       Full circle projects: requirements clarification, 
        ETL,  data validation and presentation, further support. 


I am looking for challenging and interesting projects. I am up for making decision and taking responsibility.
I would like to grow up as a specialist and see result of my work. 
It is important for me to be part of a friendly team.
Position: Operations Specialist
Category: Data Analyst
Experience: 3 years | English: upper


An experinced operations specialist with solid knowledge in data analysis. A critical aspects of my role were: 
• identifying trends, risks, and improvement opportunities on a local level; 
• closely monitoring metrics on daily basis to gain valuable insights to ensure marketplace health; 
• retrospective analysis; 
• data visualization;
• implementing bonus campaigns aimed at customer retention and activation;
• A/B-testing. 
Recently, I have finished Data Analyst with Python and Data Analyst with SQL courses which sharped and deepend my knowledge in data analysis and now I’m eager to leverage my skills and experience to contribute to a dynamic organization as I pursue new opportunities in Data Analytics
Position: Operations Specialist
Category: Other
Experience: 3 years | English: upper


Ciklum,  Kyiv  - Delivery Operations & Continuous Improvement
September 2022 - Present
Track weekly, monthly, and quarterly key performance dashboards and reports. Preparation of analysis and reports to support internal change projects. Close cooperation with Delivery Managers and support them on daily, weekly, and monthly project and account management.
Initial verification and analysis of monthly invoices and people utilization.


Bolt Technology EU​ - Senior Customer Support September 2018 - August 2022
Represent Bolt Ride-hailing service in Africa, East, and North Europe markets. Support all Bolt's users and help them get the most out of the app. Work closely with the Technical, Commerce, and Supply departments. Writing documentation and scripts for a support team. Work with Zendesk Tickets, Zendesk Chats, Zendesk Outgoing Calls.
From October 2020 work as Support Manager in Bolt Food UA.

Wirex Ltd ​- Shift Lead April 2018 - August 2018
Providing a full-time chat and managing a team on it. Troubleshoot a variety of financial, technical, and non-technical issues. Help ensure that our service processes are scalable. Improve customer service procedures, policies, and standards. Writing and providing technical processes and documentation for support and chat teams.

Reality Races ​- Customer Support/Manual QA January 2017 - April 2018
Testing and representing bugs in Unity3D. Manual testing of the application, and writing reports. Designing/creating technical documentation and knowledge base articles.
I am interested to work in a tech startup company. I prefer products based on new technologies. I can work in a large team as well as in an unformed one. 
Have experience in various startups: gambling, fintech, and transportation network.
Position: Operations Specialist
Category: Other
Experience: 5 years | English: upper


Detail-oriented and motivated employee that can efficiently prioritize and execute given tasks. Seeking operations specialist position to apply my analytical and multitasking skills gained from the 5+ years experience as a sales manager in technical industries.

LLC UKRTECHTRONIK
06.2019-11.2022
Sales Manager
• Invoicing (1C), commercial offers and conclusion of contracts with customers;
• Entering data into the CRM system, control of payments and shipments;
• Overseeing pricing, promotions and customer understanding to drive company's brand visibility;
• Clarification on technical issues and prices for special equipment with foreign suppliers in English;
• Ordering equipment of Pneumax S.P.A and IMI Precision Engineering and preparation of documentation for receipt of goods;
• Selection of equipment according to characteristics as well as selection of replacement;

LLC SELTON
02.2017- 04.2019
Sales Manager
• Invoicing, commercial offers and conclusion of contracts with customers;
• Сontrol of the availability of materials for the manufacture of filterelements;
• Constant communication with accounting/manufacturing/legal departments of the company;
• Preparation of technical and commercial parts of tenders in pharmaceutical and defence industries;
• Among my clients are such companies as JSC Farmak, PJSC BORSHHAGIVSKY HFZ, Pharma Start LLC, Corporation Arterium, Yuria-Pharm Corp;
• Preparation of documentation for obtaining permission for serial production of filterelements for aviation enterprises SC Ukroboronprom (JSC FED, MiGremont, Motor Sich JSC and for military units).

LLC IZUMRUD
09.2015 - 02.2017
Mechanical Engineer
Selection of hydraulic equipment (power hydraulics HAWE Hydraulik SE, Parker Hannifin Corp); adding products to the company's website, setting up advertising.
Position: Operations Specialist
Category: Sales
Experience: 0 years | English: intermediate


Hi all, I am a project manager (B2C/B2B) in the field of auto-tuning for 2 years now. 
Now I aspire to change my field to gain new knowledge, develop my skills and be useful in various interesting projects related to the IT.

Now my responsibilities are to effectively manage projects, achieve set goals, satisfy customer needs and stimulate the team.

I am currently responsible for the successful completion of a number of complex projects. My efforts led to increased staff productivity, improved product quality, and increased company profits.

I constantly try to develop, both professionally and mentally, so I am always open to new opportunities and interested in cooperation.

We can talk in more detail in messages via LinkedIn or via mail!
Position: Operations Specialist
Category: Project Manager
Experience: 1 years | English: upper


Junior Operations Agent for Fulfillment
Was responsible for the timely receipt and processing of telecom orders such as:
- fulfilling device orders, plan changes etc. on providers' portals or by email;
- data maintaining in the system as well as resolving issues with data in the system

Administrative Assistant in Private oil ang gas company.

optimized of the company's daily expenses;
established communication between departments and
increased work efficiency
office life support;
operational execution of tasks of the head;
organization of meetings;
fundamentals of HR administration;
accounting and control over the execution of documentation
going to the manager for signature;
.organization of business trips of employees;
translation of business documentation;
organization of corporate events;
search for new and maintaining existing contractors;
control over the quality of service provision;
making payments using the company's payment systems;
organization of employees happy birthday;
ordering branded products of the company;
work with courier servicesrecord keeping.

Development manager
liquidated accounts receivable over the past 5 years;
increased the profitability of the enterprise by 2.5 times;
created social networks and attracted new consumers
planning and development of a content plan;
development and implementation of brand promotion
strategies in social networks (Facebook, Instagram);
group analyst (blog) and their activity;
development and implementation of local advertising
campaigns;
writing texts for publications; development and writing of SMS
distribution;
conducting local promotions;
monitoring of advertising manifestations of competitors;
organization and holding of meetings;
conducting business negotiations and correspondence,
documentation;
development and maintenance of advertising campaigns in
social networks;
participation in the development of printed materials;tracking
specialized exhibitions and conferences, organizing the
company's participation in them.
analysis of the real estate market;
formation of the proposal based on the monitoring;search for
tenants;
maintaining a database of real estate;
placement of rental advertisements on Internet sites;
conclusion of lease agreements;
work with receivables;
work with contractors: cleaning and technical companies,
printing, promotional agency and design agencies, PR
consultant and advertising agency;
Position: Operations Specialist
Category: Support
Experience: 5 years | English: fluent


Lately have been focusing on dealing with Chargeback disputes with the payment merchant and confirmation with the Collections Agencies when a debt is being disputed. Been working in Customer Support using tools like HelpShift/ZenDesk/Intercom including compiling analytics data on agent performance. Looking for new opportunities to grow as an Operations Analyst.
Position: Operations Specialist
Category: Other
Experience: 3 years | English: fluent


Was a part of Bolt Food launch-team since the first day.
 Launched 6 cities across Ukraine: developed launch-model for couriers: needed number of onboarded couriers, earnings model, created dashboards for tracking and analytics of the city-launch.
 Managing stock in all 6 cities, Bolt Food operates in. Automated several processes:
1. Courier registration (firstly, in UI Vision, later - Python and Selenium) 2. Courier blockings and reportings (Export from Looker to Gsheets + formulae)
 
 Profound analytics of the active fleet:
-Segregated the couriers to cohorts, analytics based on data, received. 
-Live tracking of supply/demand ratio, live actions to stabilize the situation.
-Fraud prevention analysis
-Created value propositions for couriers, based on GMV, Net Rate. 
-Analysis of the market competitors’ conditions.
 Lead courier projects such as: “Welcome bonus” and “Bags Replacement”. Calculated and grounded both projects to boost onboardings for the Ukrainian market. The practice was taken over to other countries due to its efficiency.
 Interaction with our fleet-partners. The partners were onboarding couriers in Ukraine, handing out the bags and were sort of walk-in office to have live support for the couriers.
 Cooperation with different OPS departments (Partner OPS, Account Management, HQ) for the best-possible operational improvements.
 Weekly and Monthly reportings to Country and Regional managers with PnL, forecast for the Net Rate, Fleet acquisition and retention costs.
I am opent to any offers, but would prefer a product company, especially international (English-speaking). Would like to further develop analytical, operational skills and experience in data-driven business.