Position: Head of Department\COO\Project Manager\СEO
Category: Project Manager
Experience: 3 years | English: intermediate

- 23% of customers in 2022 who left the company due to the account were returned
individual approach to the client base.
- Changed the motivation system and CRI for the sales department, as a result of which the average check increased by 15% and sales conversion by 4%
- Audits of the efficiency of units and employees were developed and implemented, which made it possible to see the state of affairs of their activities and prompt adjustments to achieve project goals
- The structure of the analysis of the financial state of the project has been developed, as a result it is possible to quickly see the state of affairs and bottlenecks that need improvement
- Compliance with indicators of strategic development of the company during martial law
- Growth of the average check by 1.5 times due to restructuring of the sales system, automation of business processes, increase
sales quality
- Decreased employee turnover at all grades due to
reformation of adaptation and selection policy
- Increased the number of employees by 17%
- 23% of customers who left this company due to the account were returned
development of the client base.
- Decreased employee turnover at all grades due to
reshaping the adaptation and recruitment policy, creating an individual training plan for the employee
- An agreement was concluded with a strategic partner, who attracted 2 clients in the first month.
- 92% of the tasks set as a result of audits were completed, which made it possible to improve and optimize internal processes in divisions
- 10+ years of public activity
-  1 year of experience as a COO in product IT company
- 3.5 years of experience as HoD of Departmant in a product IT company
- 1 year of experience as a CEO in product IT company

How can I help?

- Conduct an analysis of the work performed by departments/employees, the result of which will be the adjustment of actions to increase the efficiency of the planned activity
- The habit of constantly conducting audits, introducing new ones and improving the existing ones.
- performance of operational tasks (preparation of competitive analyses, reporting, monitoring of receipt of payment, etc.).
- managing the budget and financial indicators of projects, achieving the company's planned growth indicators
- conduct negotiations, convince, argue one's position, reach any and speed up the resolution of issues.
- find, create and implement original solutions in processes, even if they are unpopular.
- Organize processes in the project and departments that will contribute to the achievement of the set goals
- Analysis of conflict situations with subsequent adjustment of processes for their prevention
- management of a team of 5 people: organization and planning of team work, setting goals for projects and individually, training and development of specialists in the team
- make decisions based on data from dashboards, statistics, analytics, etc.
- to form such goals and KPIs for the team in order to clearly monitor the performance of each employee and the business in general
- establish reliable relations with stakeholders, partners and customers
- demonstrate perseverance and will to achieve a distant goal, and do not give up after failures.
- search, find, mentor and nurture excellent professionals