lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Community Manager
Category: Marketing
Experience: 1.5 years | English: fluent


As a seasoned community manager, I have extensive experience managing communities for cutting-edge DeFi and memecoin projects. Over the past two years, I have successfully managed communities for several high-profile projects, including Layer 1 and Layer 2 well-known Ethereum projects. My expertise spans across various blockchain ecosystems, with a deep understanding of the unique challenges and opportunities presented by each chain.

I have a proven track record of building and engaging communities, fostering positive sentiment, and driving user adoption. I excel at creating and executing effective community strategies that align with project goals, while also ensuring that community needs and concerns are addressed. My community management style is collaborative, with a focus on empowering community members to take an active role in shaping the project's direction.

One of my greatest strengths is identifying and leveraging current trends to garner attention for the projects I manage. I have a keen eye for spotting emerging market trends and adapting community strategies accordingly. This has allowed me to successfully launch and promote numerous projects, resulting in significant community growth and engagement.

In addition to my experience managing communities, I possess excellent communication and interpersonal skills, with the ability to effectively communicate with diverse stakeholders, including project teams, investors, and community members. My strong organizational skills enable me to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines.
Position: Community Manager
Category: Marketing
Experience: 1.5 years | English: fluent

I owned an educational project with 100+ active participants — a bootcamp for students and recent graduates on entering project management. 
I prepared both the creative part (ideas and visual style) and the program and accompanying materials; conducted informational partnerships with the relevant online communities so that all registrations (500+) were reached without a paid promo; maintained a Telegram channel, a support bot & Slack space for participants; moderated the event part.
Community Manager at large scaled IT competitions. I worked in two directions: project management part and marketing activities. Responsibilities: 
- info partnerships with various Ukrainian tech communities for cross-promotion; preparation of promo content;
- content development for social networks (Facebook, LinkedIn), maintenance and moderation of Slack space (>20K members); emails preparation (>20K base);
- organizational support for participants and external experts involved: development of relevant materials (information, guides, presentations, etc.); online & offline meetups organization; collection and analysis of feedback;
- conducting 'customer support' through all channels;
- attracting external experts and opinion leaders to participate.

Web3 Community Manager
I was involved in building, scaling, and maintaining the community around the web3 NFT game. Responsibilities:
- development of the strategy and content for social media together with the team (Twitter, Discord, Facebook, Telegram);
- planning and conducting internal community events, mainly in Discord;
- influencer marketing: initiating work with influencers (YouTube, Twitter, and Telegram), preparing all materials for posting, briefs for the content, and conducting analytics;
- partnerships with other crypto projects for cross-promotion;
- synchronizing the work of the community department with the marketing department (so that the community content is on the same page with the influencers' and PR releases, emails, and LiveOps events);
- branded content across all channels: preparation of branded content plans for the community synchronized with external activities.
Blockchain/Crypto projects to join :)
Position: Community Manager
Category: Marketing
Experience: 4 years | English: fluent

Ukrainian - Native
English - C2
Korean - B2
German - A1

I am most proud of maintaining a balance between being a brand advocate and being a voice of the customer inside of the team, driving brand adoption and improvement of the product itself.

As a Customer Experience Advocate at monday.com, I was able to consistently solve issues of clients with an Average CSAT 9.2/10, including particularly escalated billing issues and complex setups.

As Community Manager, I have been able to organize volunteers to translate the game to 10 languages, create and manage loyalty programs with creators, advocate for the game to media and visitors of the Indie Game Showcase on G-Star Global Game Exhibition 2019, that eventually got our game a second-place prize in the competition among 30 other participants.
Community Manager at SOC Prime

01/2022 - Present

Customer Experience Advocate at monday.com

12/2020 - 01/2022

- communicating with customers over email, zoom calls, and helping them in resolving their issues;
- over 300+ public comments per week through channels
such as Zendesk;
- handling screen shares on a variety of topics including
account workflow, feature requests, external
integrations, and billing;
- conducting webinars (product walkthroughs) for new
users;
- handling escalated issues related to billing and a/b test
of the product;


 Global Community Manager at Nimble Neuron

07/2018 - 04/2020, Seoungnam-si, South Korea 

- Planning and execution of community activities from the
ideation stage to execution: game events, tournaments, Twitch live-streams; 
- Game publishing on Steam, Google Play Store, App
Store, Galaxy Store: ASO, Graphic Assets production, Featuring Application. Customer Support through Zendesk, Google Play Store, Steam; 
- Community moderation at MINImax Tinyverse Discord. Game localization(English to Russian): MINImax
Tinyverse, Black Survival: Eternal Return. 
- Support of game production: game testing, voice acting, management in-game news, strategy, and community
parts of game UI;
I am looking for a team with a clear communication style that has not only a vision, but also consistent strategies to implement it.
Position: Community Manager
Category: Marketing
Experience: 1.5 years | English: intermediate


Community Manager (covered by NDA) NFT project (covered by NDA) Customer Relationship Management Specialist HYIP Project (covered by NDA) 
- Having customer information such as past purchases and interaction history easily accessible can help customer support representatives provide better and faster customer service.
- Collection of and access to customer data can help businesses identify trends and insights about their customers through reporting and visualization features.
- Automation of menial, but necessary, sales funnel and customer support tasks.
Position: Community Manager
Category: Other
Experience: 1.5 years | English: upper


Community Moderator
Signifty · Part-time
Oct 2022 - Jul 2023  
- Build relationships & respond to customers in a timely manner
- Monitor, track, and report on customer feedback
- Coordinate with Content and Social teams
- Stay-up-to-date with digital technology trends

Skills: Writing skills · Interpersonal Skills · Attention to detail, critical-thinker and problem-solver

Community Manager
NFT Project ( covered by NDA ) · Part-time
Jun 2022 - Jul 2023 · 1 yr 2 month
- Relay community feedback to relevant stakeholders
- Manage communication platforms by responding to comments and queries
- Researching
- Analysis
- Communication with influencers

Skills: Understanding of crypto culture, memes and latest trends, great sense of humor · Knowledge of Telegram, Discord, Twitter, NFTs. · Communication skills · Google Sheets

Community Moderator
NFT Project (Covered by NDA) · Part-time
Jun 2022 - May 2023 · 1 yr
- Monitor social media accounts
- Manage participants in online community
- Direct online discussions
- Report objectionable comments
- Remove spam
- Surface most valuable comments and engagement

Skills: Crypto Analytics · Google Sheets · Trello · Chat Moderation · Research
Position: Community Manager
Category: Other
Experience: 5 years | English: upper


Companies: OUTLOU:D; Super.com; Game.net; Newverest; Skinsmarket

Roles: Community Manager, Head of Customer Support, Affiliate Manager, Influencer Marketing Manager, Wholesale Manager, SMM

Responsibilities:
- Setting up and managing the Helpshift in-app platform
- Setting up and managing the Discord gaming community 
- SMM, content plan, strategy, assets creation
- Competitor analysis
- Working with gaming subreddits 
- Writing scripts for commercials
- Customer support, moderation, reviews
- Maintaining monthly\daily statistics reports
- Development of release action plans, community strategies, SWOT analysis, etc.
- Proofreading texts, updates, drafting different sales\hiring\announcement posts, etc.

Achievements:
- Set up a full-fledged discord gaming community
- Increased member's retention rate from 5-6% to 15-17%
- Listed server in the Discord "Discovery" section
- Improved Google Play and App Store ratings
- Successful Early Access release, huge community fanbase
- Release of full-fledged articles, guides on the game, update patches (ex: https://cutt.ly/10tip4ubro, more on Zelter steam community page)

Projects: Idle Inn Empire; Idle Pet Shelter; Zelter, Raji: An Ancient Epic; Retro Machina; Alchemist Adventure; Wonhon: A Vengeful Spirit; Flippin Kaktus; Wait! Life is Beautiful!; The Guise.
Position: Community Manager
Category: Support
Experience: 2 years | English: upper

The Talkbase Friends Community comprises professionals in the community operations space as well as event planners and event managers. Organizing virtual or physical events is a must-have skill as a community manager for an international community. To reduce the cognitive load for community managers who organize repetitive events, I created an event checklist for the community using Notion and the Talkbase platform. 

The checklist contained all the action items that had to be carried out before the event, during the event, and after the event. The checklist was widely adopted by members of the Talkbase Friends Community and it served as the blueprint for organizing 5 Community Tours I organized alongside the Talkbase Community Manager. 

With this event checklist, we were able to save time in planning events and the relevant stakeholders necessary for making certain parts of the event run smoothly are all aware and deliverables are readily made available to the community manager. This impacted positively on the mental health of the community manager, which in turn brightened the energy of the event and fed positively into the attendee experience.
Drafted a community strategy to ensure the founders' vision for the community aligns with the community's goals and objectives.
 
Created community guidelines to ensure a safe and healthy community is built for, with, and by members. 

Ensured documentation of steps and processes were carried out by all stakeholders on Notion. By empowering members to be active participants in the safety and health of the community, we nurture feelings of belonging and accountability.

Planned and executed over 20 community events in 5 months. Appropriately documenting and measuring the entire process to help guide us in future events.
I do not work with a company that doesn't practice the company values they preach. 

I do not work well under pressure and would love to have an understanding of the tasks expected of me. 

I do not accept destructive criticism disguised as feedback.
Position: Community Manager
Category: Marketing
Experience: 3 years | English: fluent


Enthusiastic and experienced Community Manager with a strong background in crypto, NFTs, and education. With over three years of experience in the industry, I have honed my skills in community building, social media management, and creative engagement strategies. I am dedicated to fostering healthy, thriving communities through activities, competitions, experience sharing,
campaigns, and social media tactics that emphasize the brand and support community growth.
Position: Community Manager
Category: Support
Experience: 1.5 years | English: upper

YEP!Accelerator traineeship, experience in developing a startup product.
Expericence as a community manager of a blockchain bridge.
Users assistance with crypto-transactions, blockchain exchanges tracking.
Work with tools such as chatbots, gitbook and firebase.
Looking for new opportunities.
Position: Community Manager
Category: Marketing
Experience: 5 years | English: pre

Work experience:

PJSC Raiffeisen Bank Aval, Kherson (2016 - 2020)
Receiving incoming calls for consultation with the subsequent sale of banking services (Loan, deposit, etc.)
Quality control of operators and listening to their calls
Team leader in sales and customer support of the bank.
Development of motivational programs for bank employees.
Analyzing the development areas of each team member and analyzing the critical points of their work.
Cooperation with other departments to improve the company's services and procedures.

Umme Community Manager, (2022)

Developed and implemented a comprehensive community engagement strategy to increase awareness and adoption of the company's blockchain platform
Collaborated with developers and marketing teams to create engaging content for social media, forums, and other channels
Conducted regular webinars and live broadcasts to inform the community about the company's blockchain platform and its benefits
Managed relationships with key community leaders and ambassadors, providing them with resources and support to drive adoption.

Author of articles on cryptocurrencies for GagarinNews (2023)

Authoring articles explaining complex things in simple terms. Editing and working with the text of other actors

Ambassador (Present)

Participation in ambassador programs of crypto projects, both on a volunteer and paid basis. 

Volunteer experience:
I have a community of crypto enthusiasts from Ukraine who are interested in new technologies and earnings.
Experienced blockchain enthusiast with a deep understanding of cryptocurrencies and decentralized systems. Able to communicate complex concepts to diverse audiences and build relationships with key stakeholders. Passionate about educating and advocating for the adoption of blockchain technology.
Position: Community Manager
Category: Technical Writing
Experience: 3 years | English: upper

Successfully supported a community of 40,000+ people on his own, and corrected the manager's mistakes during the rebranding.

I made the group very competitive and respected.
From the beginning of 2020 to the end of 2022, he was an editor, content manager, and administrator of the FIRUIN gaming community.

He successfully created summarizing and unique content, moderated several social networks at the same time (Telegram, Facebook, VK, Discord, etc.).

I was engaged in video creation, voice acting, editing, and marketing of video materials on Youtube. I can solve problems with audio recording or create a new soundtrack.
1) Gambling, because I'm tired of this topic and I won't be able to boast of such experience when I get a new job
2) Crypto, NFT and so on... Because there are no objective successful cases or projects at the local or international level + very frequent mentions of fraud
Position: Community Manager
Category: Marketing
Experience: 0.5 years | English: fluent

The only thing that I can speak about right now is supporting Ukraine. So, I tell you about a project I'm proud of.
I create a coloring book to show the beauty of our country to the world. Through it, children and adults can expand their knowledge of Ukraine through symbolic coloring, traditional costumes, food, and map of our country.

It also has a positive effect on people as it can stimulate their thinking and help them see the wider world. I believe that it can inspire people to learn more about distant places.

This book is not limited to children only. It can also be of interest to teenagers or even adults.

 You can check it on Behance - Coloring book: Ukraine.
Hi, my name is Stasy. An imaginative and creative artist, with expertise in Graphic Design, Illustration, Content Creation, Game Production, QA Engineering and Organization.
Skilled in using a variety of design and development tools to bring ideas to life. Strong communicator with exceptional leadership and motivational skills.
Committed to combine my skills, continuously improving and delivering exceptional results in any kind of cooperation, whether it be full-time, part-time, or internship opportunities.
I am seeking an opportunity that will motivate me to get out of bed each morning and be part of a company where I can enhance my skills and grow professionally. I am open to both large and small companies, as well as big projects or small freelance tasks. However, I prefer a remote or mixed schedule option. I am eager to work within a team environment to collaborate with like-minded individuals and share my performance.
Position: Community Manager
Category: Support
Experience: 6 years | English: fluent

High score on KPI as a support agent: 1 minute average response time, user  acquisition based on 20% monthly target, on-boarding users during events, responding to products enquiry, escalating and resolving issues with clients.
I am a crypto enthusiast with 7 years of experience. I started with affiliate networking, trading and scalping. I worked in organisation like WB Exchange, Ecoin. I have years of experience as a community manager, marketing team lead and customer support. I equally served as Lead source and Marketing Head (Middle East/Subsahara Africa) for Ecoin.
 Within this period, I brought ideas that led to wide scale adoption of her utilities such as partnership with a Nigerian phone OEM dealer (phonizi), hotcashbacks.com, retail recharge merchants and thecoin.exchange (Peer to peer trading platform). 
In June 2022 I became a support specialist for one of the biggest crypto Exchange in Europe. 
I am very active online, highly fluency in English language. I have excellent knowledge of CRM tools (Zendesk, Tawk.to, Jira). I equally possessed good communication skill, skilled in data analytics tools: SPSS, E-Views, Google docs, spreadsheet apps, Slack and so on. 

My telegram Id is Bizecoin
Position: Community Manager
Category: Marketing
Experience: 2 years | English: fluent


I am a professional community manager, a community and a project Co-builder, a discord community manager a chat generator, just to mention a few.

I have worked with numerous Cryptocurrency projects and served as an ambassador for CoinEx for about six month or so. 

Serving as a community manager with proficiency in English, Arabic and some native Nigerian languages, I have worked with growing projects and enterprise such as Quidd, Lootex, Vulcano etc. I am also serving as a project and community Co-builder at an interoperability project; Poly Network 
To keep the introduction short, I would quite love to apply for a job opening that quite fit in to my credentials and experiences.
Position: Community Manager
Category: Marketing
Experience: 5 years | English: upper

Became an EOS Block Producer with Attic Lab (Like Node, which brings a lot of money daily)
Built a community for PrimexLabs with community programs (Ambassadors, Early Users, Referrals) and management of one during 1.5 years.
Raised 1 million dollars with Akaiito on the ICO stage
I have been working as a Community manager for more than 5 years for Crypto/IT startups.
- building community
- management of forums, Discord, Twitter
- writing of articles, announcements
- creating and managing contests, community activities, etc
- creating/leading community programs
- competitors research
- DeFi research
- external communications
English - B2+
- support
- team management
Position: Community Manager
Category: Marketing
Experience: 4 years | English: fluent

Achievements at my previous jobs: 

Augmented monthly direct sales (via DMs and comments on SM) by 150% for a music tech startup.

Built a 40K+ community for a web3/NFT project from scratch.

Increased the monthly average quantity of user-generated content (videos) by 125% for a music tech startup.

Augmented monthly newsletter-driven sales by 50% for a music tech startup.

Increased customer satisfaction (public ratings) by 25% for a music tech startup.

Increased the number of Facebook Community members by 200% (in 6 months) for a music tech startup.
[I'm currently looking for a remote, part-time job only.]

I've got over three years of community building and moderation experience. Uniting people around good things is my primary purpose in this position.

Here are my primary skills: 
- Community Management - creating and maintaining communities across different social media platforms (Facebook, Twitter, Instagram, Discord); arranging community activities. 
- Personal communication with customers (comments, DMs, emails, calls).
- SMM - content planning, copywriting. 
- Copywriting – post, landing page content, emails, etc.
- Advanced spoken and written English.
- Hosting live or pre-recorded audio and video AMAs for customers.


Additional:
- Email Marketing - idea, copywriting, block order, creating triggered automation/email chains (Mailchimp). 
- Customer Success/Support - I have a lot of Customer Support experience, both on social media and on several helpdesks (Freshdesk, Gorgias).
Interesting tasks that require creativity.
No matter big company or a startup. 
Growth and development opportunities.
Friendly atmosphere.
Position: Community Manager
Category: Marketing
Experience: 2 years | English: fluent


Marketing Specialist
Apriorit (IT)
- writing of seller and information letters
- lead generation
- creating of trigger chain of letter, follow ups
- Quickmail, Mailchimp, HTML, CSS, Google, Exel etc.
- creating of email campaigns
- statistic 
- targeting and positioning
- creating and searching for DM base
- building of sales funnel
- design of templates 
- research of interest, habits of audience

Community Manager at Whalesburg 
- chat support (Telegram, Bitcointalk, Facebook, Twitter, Reddit)
- content writing for Telegram, Media channels
- Q&A articles
- providing information to users
- replenishment of the  FAQ databases 
- ICO, Blockchain
- creating of Bounty Campaign
- user support

Community Manager at DreaMachine: 
- chat support (Telegram, Bitcointalk, Facebook, Twitter, Reddit)
- content writing for Telegram, Media channels
- Q&A articles
- providing information to users
- replenishment of the  FAQ databases