lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Lead customer success
Category: Support
Experience: 3 years | English: pre


• Processing incoming from Clients - users of the web service, for loading / changing information in the system, generating on-demand request reports
• Testing improvements in the system (web, Android, iOS)
• Support for clients-users of the web service through various communication channels (mail, phone, instant messengers)
• On the basis of materials from Clients, preparation of technical specifications for programmers, etc.
• Administration and monitoring of their entry into the data system, analysis of failures and errors.
• Granting access to computers on the issues of working with the data collection and analysis system.
• Data analysis, validation and comparison with data from other systems.
Position: Lead Customer Support
Category: Support
Experience: 5 years | English: fluent


Hey, my name is Kirill. Currently, I’m being a Lead Customer Support & Project Manager on different projects, where each requires a unique approach and a different set of aptitudes. 
The pool of my expertise comprised working with a multiplicity of different CRMs, such as Pipedrive, Zoho, Bitrix, Shopify, Magento, and many additional applications connected with these CRMs.
Now, let's talk about the ticket platforms or so-called chat systems. For more than 5 years I’ve been working with Zendesk, Gorgias, and Freshdesk. I’m well expertise to adjust automations there in order to ease up the workflow, create efficient canned responses for the most common inquiries, and provide the outsource integrations, such as IG, FB, Twitter, TrustPilot, MailChimp, Tracking Services, and different fulfillment facilities such as ShipStation, ShipBob, ShipMonk. I’ve adjusted the workflow there for more than 50 employees. So the work is done on time, efficiently, and with a high level of professionalism. Things are of utter importance for customers.
The key feature of a successful project is using Project Management tools or so-called Task Platforms. So, for that matter, I have been using Bitrix, Notion, TodoList, and Trello, and I have successfully arranged the perfect and uninterrupted workflow between different departments. 

In addition, I possess strong communication skills in English, which allowed me to provide excellent customer support to North-American, European, and Asian customers via phone calls.

Flexibility is not a stranger to me. With the current variables given, I can do my own analyses and find out a solution by myself.
I’m a very tech-savvy person. Throughout my whole career, I have been providing technical customer support and I have derived deep knowledge and experience in this realm.
And the last but not least, regarding my current state of availability, I can wage a full-time job remotely. 
This is only a brief description of my aptitudes and experience. To get to know me better, please feel free to have a look at my CV.

Best Regards, Kirill.
Position: Lead Customer Support Representative
Category: Support
Experience: 2.5 years | English: upper

- Sales Department has been restructured
- KPIs and new Motivation has been implemented
- New partners have been attracted, which led to passive money generation by the Sales department
- The percentage of the valuable clients has been raised from 10% to 30%
- Two subordinates were promoted to senior level due to motivation and support.
- The Customer Support department has been implemented into the company system
Sales Manager -> Head of Sales Department -> Head of Customer Service Department -> Customer Support Representative Lead

- department strategy and planning
- hiring and training new people 
- scripts implementation
- KPI controlling
- goals setting
- building long-term relationships with partners and customers
- contracts 
- leading project teams
- people management

Familiar with Salesforce, Miro/Mural, ClickUp, Ringcentral, Slack, Front, Asana, Confluence
Position: Lead Customer Support Specialist
Category: Support
Experience: 4 years | English: upper


Senior specialist, Kyiv City State Administration, 09/2018 – 02/2021.
Lead Customer Support, Transcrypt Crypto Exchange, 02/2021 - Present.
Lead Customer Support Specialist, DecentWorld, 03/2022 – Present. 
•	Customer relations manager
•	Customer support and consultancy
•	Documentation regulation
•	Documentation preparation
•	Public processes coordination
Position: Lead data analyst
Category: Data Analyst
Experience: 7 years | English: fluent

I automated regular reports using SQL/VBA/Python that saved a LOT of TIME. I have proposed and implemented solution based on data that significantly increased INCOME. I am also table tennis champion of most my previous worked companies except Sberbank.
Datanomix
Lead data analyst
Created analytical scoring system and dashboards using SQL and Qlik Sense that helps internal government audit of finance ministry identify most risky public institutions that are most likely to have corruption.

LAtoken
Lead data analyst
Managed operations analytics team and developed operations dashboards in Google Data Studio which allowed teams adequately evaluate each team members’ performance and automatically calculate OKR bonuses. Created slack bots using Python and REST API that automated daily reports.

Eurasian Bank
Lead specialist
Developed profitability calculators and automated reporting using SQL, Excel, VBA, Power BI for corporate division clients to deliver more accurate tariffs for bank products that increased clients’ loyalty and bank’s profits.

Sberbank
Lead risk manager
Automated regular based reports of market and liquidity risk division, using SQL, XML, REST, VBA, Excel and Power BI that released resources of 2 staff members for analytical problems.

Home Credit Bank
Intern
Created internal fraud detection system based on Oracle PL/SQL and Excel that significantly decreased amount of cross sales which were wrongfully inserted into system as new sales, that helped to increase motivation of sales managers to attract new clients.

Philip Morris Kazakhstan
Intern
Developed analytical dashboard with production KPIs using OLAP Cubes for data mining and Excel and Power Query for data representation. Developed solution gave production management team a relevant and representative data to make faster and more accurate decisions for manufacturing purposes.
I am expecting job that will help various business units from different fields make decisions based on relevant data and relevant analysis of it with strong methodological basic and good implementation of it.
Position: Lead data analyst
Category: Data Science
Experience: 10 years | English: intermediate

successful start-up, and managing of e-commerce project. 
the achievement of key performance indicators.
Succsessful  developing, start and modernisation statistic, analisys and financial systems
Over 10 years experience in online marketing analysis in international companies.
Over 4 years expirience in managing marketing team in international companies. Product development
Responsibility of achievement KPIs.
IT, e-commers projects.
strong professional and career growth, learning new technologies
Position: Lead Data analyst
Category: Data Analyst
Experience: 8 years | English: upper

Implementation of BI on projects from scratch; optimization of current analytical services of projects; there is an active team of data analysts, data engineers, game economy analyst, game designer - all candidates have a high level of expertise in their domain and related ones. We are ready to audit both: the BI itself on the project and the analytical audit of your projects.
I am open for new challenges in EU, relocation TBD.

Managing experience (leading, mentoring, strategic planning, hiring, onboarding, performance review, analytical processes evaluation);
High practical skills with SQL, Excel, R, analytical and data visualization tools (PowerBI, Devtodev, AppsFlyer, Tableau, Qlik, AppSee, DeltaDNA, Pentaho, FB analytics, iTunes connect and others);
Product data analytics; 
Prediction modelling;
Business Intelligence integration & development: from 3rd party services to fully in-house BI solution;
Specification & implementation of product metric tree (General KPI and Specific metrics);
Data pipeline configuration & adapting for project needs.

Open for overseas relocation, project work, remote consultations.
New challenges, opportunity for growth, new experience, cool product.
Position: Lead Data Analyst
Category: Data Analyst
Experience: 11 years | English: upper

Based on Telco data only, developed credit scoring for Banks that outperformed existing bank solutions. Ambitious and complex project started from scratch, where I managed negotiation with partners, gathered and secured data, built robust and time-stable. As a result it was piloted over 6 months and went to production in a form of API to receive scoring based on mobile phone number. Currently it runs million requests per month.
10+ years of experience in applying Data Analysis for B2C companies with a proven hands-on experience on AI/ML to solve customer value management, optimization, cross-sell and up-sell problems and to reveal actionable insights for business operations. Looking for opportunity to drive innovations, reveal actionable insights and optimize business operations. Strong knowledge and experience in CRM, CVM, Personalization, Omni-channel, Data monetization.

(!) Head of Analytics at Datascopum (AI/ML consulting): 2019 – current
Applied use cases and best practices to B2C companies for specific CRM/CVM, Sales, Marketing and Retail needs. Built customer segmentation, churn prediction and propensity models. Managed development of insight-generation product based on customer behavior.

(!) Head of Analytics and Research at CEX.IO (crypto-exchange): 2018 – 2019
Established data science and advanced analytics processes to enhance Marketing Automation decision-making, segmentation and profiling. Managed development of centralized DWH and BI tool, using open-source PostgreSQL and Apache Superset. Created customer LTV model and Lifecycle methodology to optimize Marketing budgets and increase Ads ROI.

(!) Head of CVM Analytics at Vodafone Ukraine (Telecom): 2015 - 2018
Lead big data and advanced analytics projects to solve churn, up-sell, fraud, network optimization, repricing, devices and accessories sales, and other complex CRM/CVM focused tasks. Supported marketing team with insights and data-driven decisions to realize potential of omni-channel and real-time marketing approaches.

SQL, Python, Postgres, BigQuery, Redshift, Google Analytics, Google Tag Manager, Zendesk, Power BI, Tableau, Google Data Studio, Apache Superset, SAS Guide, SAS Miner, AWS Athena, AWS Sagemaker, Figma, Lucidchart
Jira, Confluence, Notion, Trello, Asana, Presentation, Public speaking, Microsoft office toolkit (excel, powerpoint, word), Blockchain, AI/ML (Regression, Decision tree, Neural Network, XGBoost, LightGBM, CatBoost, Random Forest)
Looking for opportunity to drive innovations, reveal insights and support business with data-driven decisions. Raise own expertise and follow high-tech, techniques, algorithm trends. Share know how through teams and promote advanced analytics usage.
Position: Lead Data Analyst
Category: Other
Experience: 7 years | English: fluent


7 years in data analysis.
- Planning analysis approach;
- Conducting requirements elicitation and prioritization;
- Participating in release planning;
- Carrying out data validation;
- Split-tests organizations and analysis of their results;
- Performing data querying, statistical analysis, visualization and reporting;
- Analyzing the industry trends and competitors data.
Position: Lead Data Analyst
Category: Marketing
Experience: 4 years | English: fluent


Accomplished to set up the whole analytics pipeline from scratch which company is still using today;

Comprehensive LTV analysis for mobile and web products, including methods such as cohort analysis, decomposition, segmentation, retention analysis and machine learning algorythms;

Design and impementation of LTV prediction models from scratch;

A/B- and multivariative tests design, including sample size calculation, observanse of neccessary conditions for tests, and
analysis using statistical methods, over 100 tests analysed for various mobile apps and websites;

Routine tasks automation using Python and SQL which lead to significant time saving allowing to switch to other important
analytics tasks;

Dashboard design and deploying using, at first Tableau, and then Python framework Dash which allowed for showing even
more complex concepts with the use of machine learning algorythms in LTV prediction than Tableau or PowerBI can afford;

Close work with back-end engineers regarding ETL processes using Python scripts to request and extract neccessary data from various APIs to our data warehouse;

Design of event structure throughout all team projects and communication to dev team of event concepts and ideas;

Ad hoc analysis for any team member from CEO to developers;
Conducted 50+ interviews for our team, which resulted in all the candidates employed successfully passed their probation periods and all of them have worked at least a year in their respective positions and no person was fired due to lack of competence;
Position: Lead Data Analyst
Category: Data Analyst
Experience: 5 years | English: pre


Detail-oriented and data-driven Marketing Data Analyst with 5 years of experience in mobile app and game analytics. Possesses advanced knowledge of SQL, Python, and predictive models, along with experience in solving high-level business tasks such as cost analysis, planning, and budgeting

- Marketing Data Architecture
- Reports for the marketing team
- Predictive marketing investment return model
- Forecasting financial metrics
- Probabilistic attribution of iOS traffic (Google Ads, Facebook)
- Design, analysis and automated A/B tests
- Mentorship
Position: Lead Data Analyst
Category: Data Analyst
Experience: 6 years | English: fluent

Was able to initiate and automate the process of metrics monitoring by using dynamically adjusting thresholds based on the historical values. This has dramatically reduced the time and efforts for monitoring and at the same time revealed the gradual changes not visible by visual observation.

Developed an algorithm of efficient exclusion of outliers from the general statistics in order to avoid contamination of the data. The outliers were determined as such that their exclusion resulted in the significant change of the metric while the total sample size remained sufficient.
Highly experienced data analyst with expertise in SQL and Python. 
Skilled in developing systems for automated anomaly detection and metric deviations. 
Adept of conducting statistical testing and analysis to derive actionable insights and drive data-driven decision-making. 
Proficient in automating manual report preparation processes by leveraging BI platforms such as Tableau or Data Studio, or by using Python to add more flexibility: by adding custom types of visualizations and by adding scientifically calculated insights.
 
Currently leading and mentoring a team of data analysts, fostering their professional growth. 
Seeking to transition towards a data science role to leverage scientific methods in data analysis for enhanced business outcomes.
Want to make a shift from data analytics to data science.
Position: Lead Data Analyst
Category: Data Analyst
Experience: 11 years | English: fluent

- Automated LTV forecasting and unit economics calculations for a SaaS company.
- Automated monitoring of KPI and operational metrics for a department of hundreds of people.
- Set up end-to-end marketing analytics and traffic attribution modeling.
- Set up key data infrastructure from scratch and built a team of data analysts and engineers.
I'm a data analyst and engineer with more than ten years of experience in high tech and an MS in Computer Systems Analysis. 

At the start of my career, I worked as a digital marketer and product manager. Due to this experience, I have a solid understanding of business processes, customer acquisition, and software development. 

For the past five years, I worked with data. I've built analytical reports and dashboards, ran split tests, modeled data warehouses, and built data pipelines. I also led teams of data analysts and engineers.

I've got experience in startups, eCommerce, SaaS, IaaS, MarTech, and EdTech.
Position: Lead Data Analyst
Category: Data Analyst
Experience: 4 years | English: upper


Motivated lead data analyst with 4+ years experience in
reporting and analysis.
Worked in the international company, had experience of direct communication with stakeholders and senior management, reporting, project planning, team management.
Used Asana, Jira, Trello, Scrum, Ghant charts.

Experience:
- Postgre/MySQL for data selection and aggregation
- Google Sheets/Excel: calculations, building reports, simulations, growing plans, capacity planning, data visualisation, KPI reporting
- MS Office: presentations, documentation 
- Google Script, Rest Api, JSON: docs automation, data flow automation
- Power BI, Google Data Studio - building automated dashboards
- Exponea: emails and segmentations, email performance reporting
- Facebook/Google/Bing/other marketing platforms: defined metrics to use, build reporting, ROI reporting, target audience analysis, used automation by Supermetrics
- Google Analytics: user behaviour analysis, website activity reporting, user experience suggestions
- Python: basic, data visualisation, scrapping
Interested in self development and learning:
- programing with Python/R
- ML and algorithms
Position: Lead Data Analyst / Analytics Manager
Category: Data Analyst
Experience: 5 years | English: fluent


- Led the data analytics team
- Actively collaborated and communicated with stakeholders to collect and structure business requirements, provide and receive feedback
- Developed, deployed and maintained analytical reports with robust and scalable data models (worked in PowerBI, Tableau, Google Data Studio)
- Extracted, combined, and analyzed data for ad-hoc requests from various sources and domains (supply chain, sales, digital marketing)
- Set up and optimized Data Warehouse on Google BigQuery
- Built ETL and ELT data pipelines
- Set up and conducted A/B tests
- Developed time-series forecasting models
- Developed customer segments models
- Conducted LTV prediction projects in e-commerce setting
- Conducted pricing optimization project 
- Developed analytics applications and machine learning models: analytics application for stock redistribution within the supply chain network of a major retailer; machine learning model for finding empty shelves in the stores based on data and alerting store managers about them; machine learning model for defining the proxy events which help to predict the most valuable users of the apps; etc.
- Taught Data Analytics with PowerBI course.
Position: Lead Data Analyst/Product Analyst (Tableau, SQL)
Category: Data Analyst
Experience: 8 years | English: upper


8 years of data analytics experience (Mobile Apps, FMCG). 1,5 years as Team Lead. Expertise in Tableau, SQL. Looking for new challenges in a company with valuable products and a strong social position.

I can help you with:
- developing metric trees of your product;
- forecasting LTV and calculating the unit-economics;
- validation of hypothesis and A/B tests;
- doing research and generating insights;
- understanding of your users' behavior;
- creating the handy dashboards in Tableau for self-serve analytics and real-time data monitoring.

Domains:
- Mobile apps (3.5 years)
- FMCG (4.5 years)

Technologies:
- Tableau (Desktop, Server, Online)
- SQL (PostgreSQL, MS Server)
- Excel, Google Sheets
- Python (basic experience)
Position: Lead data analyst/scientist
Category: Data Analyst
Experience: 7 years | English: fluent

Improved AB tests workflow by applying bootstrap for statistical signifance and sample size, detecting spliting issues, implementing statistical tests for multivariate testing.
Succefully implementing improved price formation algorithm for profit increase.
Establishing channel attribution model using Markov Chain.
Working with databases (MySQL, BigQuery, AWS) for data extraction and data analysis.
Analysing customer behaviour on website, looking for patterns, funnel analysis, RFM analysis.
A/B testing, preparation and results analysis, running statistical tests, bootstrap.
Forecasting, LTV analysis.
Developing math models and algorithms for different projects like
marketplace, price formation etc.
Reports automation, reports visualization via Tableau/PowerBI.
Project management and coordination for data team.
Looking for difficult tasks, challenges to overcome. Interested in analysis, research tasks, creating algorithms and math models, ML.
Position: Lead Database Developer (MS SQL)
Category: SQL
Experience: 11 years | English: upper

Working for years with different development and administration task related to MS SQL Server and other RDMS. Tasks related to:
DWH
,ETL
,Apllication Business logic development
etc.
Work Experience:
Senior SQL Developer.

Job responsibilities:

⦁	Maintain existing and develop new DWH database infrastructure, based on different CRM and ERP systems ( like Microsoft Dynamics CRM, Microsoft Dynamics NAV, Microsoft Dynamics AX )
⦁	Support and improve Business Intelligence tools based on OLAP cubes, SharePoint and PowerBI with using of MSAS and MSIS
⦁	Manage and sustain Jet Data Manager Server solution ( based on MS SQL Server environments )
⦁	Communicate with different internal clients and teams for keeping DWH data and BI tools synchronized with their needs.


MS-SQL Applicative Database Administrator.

Job responsibilities:

⦁	Support production and testing SQL Server Database instances
⦁	Transact SQL Stored procedures development - code, review, debug, optimize
⦁	Design and manage Relational Databases and Data Flow processes
⦁	Launch new location and project in Ukraine


Database Specialist.

Job responsibilities:

⦁	Databases administration
⦁	Implementation of dataflow and data backup schemes
⦁	Internal and external customers information and technical support
⦁	Development of databases, systems for working with business intelligence and reporting


Programmer-analyst of software escort group of information department.

Job responsibilities:

⦁	Databases administration
⦁	Databases development and maintenance
⦁	Development and maintenance of the specialized software.


Media database manager.

Job responsibilities:

⦁	Specialized media database content management
⦁	Administration of equipment required for  specialized media database work


Second grade consultant.

Job responsibilities:

⦁	Promotion of the services and equipment to clients
⦁	Informational assistance and technical support.


Junior expert of telephone service department.

Job responsibilities:

⦁	Promotion of the services to clients
⦁	Informational assistance about the product line
To develop some interesting projects/support existing ones with a successful development team.
To make interesting architectural decision and provide good solutions for business, also to make leadership role in a team, mentor people and make guidance / control ship for task completeness.
Position: Lead data/BI engineer, Architect
Category: SQL
Experience: 9 years | English: upper

work with huge enterprise customers and successful technical assessments
BI/DWH engineer. I have wide experience to work with relational and Big Data databases, BI approaches and tools such as Microstrategy
New interesting challenges