lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Integration Engineer
Category: Support
Experience: 6 years | English: upper

I have created the internal guides which saved a lot of time and increased the productivity.
-  Good knowledge of SQL, Oracle/Mongo DB queries, doing lots of SQL configurations daily 
- client onboarding, support prerelease process
- B2b support in chats and emails (dealing with management and dev team)
- QA testing API (Postman) 
- monitoring systems (Kibana, Grafana)
- working with version control systems (Git); Gitlab / VSCode/Sourcetree
- adding domain names / Cloudflare
- bug reports in Jira and escalation
- working closely with Dev team
I want to swap to Manual QA because currently my position doesn’t have any grades and perspectives. 
I wish I could start from mid QA right-away as many of my activities and skills are similar to QA.
Position: Integration Engineer
Category: Java
Experience: 11 years | English: fluent


Integration expert with 10 years of IT and Software Development experience, focused on Integration and Software Development. Experience includes pre-sales, technical mentoring, all phases of a software development life cycle, including architecture, team lead, solution implementation, development, infrastructure setup, and delivery.
Position: Integration Engineer
Category: JavaScript
Experience: 5 years | English: upper


* Supporting AdOps and Publishers with the integration of new Header Bidding solution AdEngine
* Provide technical support and guidance to publishers and the AdOps team to ensure smooth and efficient integration
* Troubleshoot and resolve technical issues related to the integration of our platform with publishers' systems
* Work closely with publishers and the AdOps team to understand their technical needs and issues
* Collaborate with engineering and product teams to identify and implement solutions to improve the integration process
* Monitor and analyze integration performance to identify areas for improvement and optimization
* Stay up-to-date with industry developments and best practices to ensure our integration process remains effective and competitive.
* Conducting manual tests on internal tools related to AdOps everyday work
Position: Integration Engineer | Dell Boomi
Category: Other
Experience: 4 years | English: upper


I have about 3 years experience with Dell Boomi. Certified Dell Boomi Architect. Implemented about 50 different integration using Boomi Integration. Also implemented web portals for customers to interact with their data using Boomi Flow product. Developed APIs to integrate data between applications.
Position: Integration Engineer or Salesforce Developer or HubSpot Developer or Business Analyst or Certified SAP Consultant (CDC/CDP) with C1 English
Category: Data Engineer
Experience: 3 years | English: fluent


Integration Engineer
Zift Solutions, Jan 2022 – present
•	Customer requirements gathering (elicitation, clarification, docs preparation, keeping requirements up to date)
•	Design, develop, test, and build API integrations via iPaaS of customer's business system with the client’s environment (Salesforce, MS Dynamics, HubSpot with client’s PRM)
•	Customers support following production launch

Integration Engineer
GlobalLogic, Jan 2022 - present
•	Build integrations to achieve client business objectives (Salesforce with client’s PRM)
•	Design, develop, test, and implement API solutions to integrate business systems in a customer's environment
•	Collaborate with developers on custom solutions
•	Collaborate with the product team to communicate technical issues and drive timely resolutions

Business Analyst
Customertimes Corp, Dec 2021-Jan 2022
•	Requirements management (elicitation, clarification, docs preparation, keeping requirements up to date)
•	Development and maintenance of business analysis and design documents for internal and external use
•	Support of developers (clarification of expected results and problems described in defects, clarification, and explanation of requirements around the area, identification of end-user cases)
•	Support of QA team

SAP CDC (Gigya) Consultant
Customertimes Corp, Jan 2021-Jan 2022
•	Customer’s business processes analysis: gathering requirements and explaining the to-be solutions to business users
•	Integration of SAP CDC as CIAM solution with existing services
•	Modeling, design, implementation, and tests based on SAP’s programming model
•	System settings performance and testing of the implemented solutions and development
•	SAP support communication via SAP Launchpad
•	Collaboration with the project team in other functional areas/modules
•	Documentation management: user stories, technical specifications, etc.
Position: Integration engineer / Technical Support
Category: Support
Experience: 6 years | English: fluent

I have worked with big corporate clients in different industries (medtech, autonomous vehicles, insurance, etc.) on the integration of services, synchronization, and automation of business processes.
Repeatedly initiated the optimization of work processes as well: transferring from Skype to Slack, writing scripts for speeding up certain operations for the team, developing a standard workflow for managing tasks. 
Participated in writing help center articles for clients and documentation for internal use.
Out of 6+ years in IT, I have 1,5 years of experience as an Integration Engineer, working on integrating systems (Salesforce, SAP Business One, Priority, Jira, MS SQL, MySQL, email, local files, etc) within an in-house solution, using SQLite, REST, proprietary languages, and systems, such as SOQL, JQL etc.

Previously worked in Web hosting, Outsource, AdTech fields. Have extensive experience in handling written and spoken communication in English and troubleshooting for the clients of both B2B and B2C solutions. Familiar with HTML/CSS, PHP, JavaScript. Have expertise in working with databases, using SQL and regex. Fast learner.
A place with prospects of growing as a tech specialist. Mostly interested in learning cloud, CI/CD, currently learning Python, and would love to get a practical application for it.

Not interested in:
- Call centers;
- Sales / Lead generator;
- Positions with frequent and mandatory (expected) overtimes.
- Pro-russian companies.
Position: Integration lead/Manager/Director
Category: Lead
Experience: 8 years | English: upper

-Advanced from SQL query writing to team management, successfully planning and executing projects.
-Successfully rescued a project, preventing its contract termination and transforming it into one of the most successful projects, while working in the London office of one of the largest clients, a top UK law firm.
-Within a year, I successfully led my team to achieve the highest performance in the company.
-Successfully implemented a new iPaaS and trained a team to use it, while effectively promoting the approach to the internal audience.
-7 years in a product company's Professional Services with 80+ successful project completions in various roles, both as part of a team and independently, with and without a PM or BA.
-Participation in pre-sales, gathering requirements, and project time and budget planning. Nearly all clients are among the top 100 global law firms according to Forbes.
-Main tasks include integrating company products into the client's ecosystem, with minimal intervention, as well as complete structural change or even creation from scratch, cloud migration.
-Experience with successful client-side releases under extreme pressure.
-Team management, productivity and performance improvement.
-Management of various escalations.
-Implementation of new technologies, approaches, and products.
Interesting work with interesting people for fair pay.
"Earn and learn" is what I aspire to.
Position: Integration Manager
Category: Project Manager
Experience: 4 years | English: fluent

Specialist with more than 3 years of experience in technical support and IT project management. Have practical skills in communication with both partners and dev team, coordination integration projects, and performing support after integration is completed.
My current position is Integration manager and my responsibilities include:
- management of various integration projects (integrations both with providers and operators)
- support after integration is completed
- diagnostics and control of any issues related to the platform performance
- creation of documentation and manuals for specific integration
I'm looking for a position where my skills in project management and technical support would be useful.
Position: Integration Manager, L3 Support Engineer, Automation Engineer, Professional Services Engineer
Category: Support
Experience: 8 years | English: fluent

Curating integration with 3rd party NAS vendor NEC HYDRAstor for “NAKIVO Backup & Replication” from start to finish, including development.

Building automation for Teramind application images using HarshiCorp Packer.
2003 – teaching Latin and English in the University 

2008 – IP Telephony Company “Bramatelecom”, Canada -  technical support, customer service,
phone support and live chat

2009-2011 – Web Hosting Company “JustHost” -  technical support: managing cPanel, mysql, phpmyadmin, Cloud Linux and all other tasks related to server administration

2011 – Web Hosting Company “SuperGreenHosting” – technical support: managing cPanel, mysql, phpmyadmin, mailman, Cloud Linux, monitoring servers, bash scripting and other related
tasks.

2012 – Internet Provider “Best” – technical support engineer

2013 – 2014 – “Strikead, Inc” DSP platform – 3rd level support engineer: application support, 
SSP integration management, predict system (InferSystems) integration management, custom scripts development, handling support tickets in JIRA

2014 – 2015 - “Starwind Software, Inc” – technical support engineer: virtual SAN configuration, benchmarking and issues resolution assistance

2015 – 2017 – “MGID, Inc” – RTB tech account and integration manager: managing integrations between supply and demand platforms, custom scripts development, writing technical documentation, supervising traffic quality

2017 – 2019 - “NAKIVO Backup & Replication” – product manager: working on product features starting from user stories (conducting customer interviews), analyzing competitors market, etc to creating feature requirements documents and final specs. Curating integration with 3rd party NAS vendors (NEC HYDRAstor, EMC Data Domain, etc)

2020 – 2022 - “Miratech”, Amex project – Genesys GAAP / GIA developer: developing IVR applications using Genesys GIA platform, providing support and troubleshooting of existing applications

2022 - "Teramind" - Professional Services Engineer: ad hoc programming, maintaining a knowledge base, API testing using curl / Postman, third-line support, writing Powershell scripts, building packer images (including Ansible provisioner + Terraform) for OCI, GCP, Azure, AWS, workaround testing

Looking for technical solutions engineer or integration manager positions, L3 Support
The more complex the project is, the better. Communication in English mandatory. Bureaucracy-free environment required. New technologies welcome. I am not ready to work night shifts only. Rotation is o'kay.
Position: Integration manager/Technical support
Category: Support
Experience: 5 years | English: upper


More than 5 years of experience in the CPA and gambling niche. I was engaged in comprehensive support for API integrations.
-API integration;
-Troubleshooting process;
-Providing essential coding support;
-Understanding of client-server architecture;
-Understanding of web technologies and SDLC;
-Ability to work with log systems such as kibana;
-Providing customer support;
-Ability to communicate with programmers, deliver the necessary information, set tasks, and get the expected result;
-Creating training materials for the Integration Team and customers, creation of manuals, educational materials, FAQ, and Knowledge Base;
I expect to join an open-minded team without stagnation, where the team is responsible for their actions, and everyone understands their area of responsibility.
-work-life balance
-career technical growth in company
-NO night shifts, evening shifts are okay
Position: Integration Manager, Technical Support, Support Engineer, Advanced Technical Support Engineer, Integration Manager
Category: Support
Experience: 10 years | English: fluent

I have experience working with clients from all over the world (Germany, Italy, France, Japan, Portugal, Spain, USA, Russia, Australia) and providing technical support of MAC OS, iOS, Windows OS, and Android by chatting online and speaking. Working on one of the top tech support companies in Ukraine, I've got an understanding of how to make clients happy and satisfied with the service.
Working on IDEXX was a great pleasure, as I got new technical skills taking care of two amazing projects (SmartFlow, Neo), got new experience, and learned a lot. It brought my understanding of technical support to a new level. Support geography included Northern America, Europe, Australia, New Zeeland, the Pacific region, etc.
Working on an educational platform project increased my technical skills in different fields of Technical Support and Operations. It was a great honor to work with American Universities and Colleges.
Customer Support Professional / Technical Support Specialist 
IDEXX US
Jan 2020 - Jan 2021
Projects: SmartFlow, Neo
• Monitoring, testing, making diagnostics, and treating technical issues related to different aspects of SmartFlow and Neo apps performance in the customers' accounts 
• Providing customers with any requested information regarding the SmartFlow and Neo apps’ features and functionality
• Taking care of clients’ onboarding tasks
• Сommunicating via email and chat 
• Email and chat support geography includes Northern America, Europe, Australia, New Zeeland, the Pacific region, etc. 



Freelance Translator (English ↔ Ukrainian, Russian)
Nov 2015 – Jan 2020
Self - Employed


   Computer Technology Expert / Technical Support Engineer	
• Technical support MAC OS, iOS, Windows OS, and Android;
• solving any software related problems;
• setting up applications and solving application problems, setting up connections
• reinstalling OS;
• chatting, speaking with clients, consulting them with any technical information;
• working with CRM; 
• working with clients from Germany, Italy, France, Japan, Portugal, Spain, USA.

 
Computer Software Engineer / Support Manager
International Software Development Company
   • Technical support in installing and activating applications and programs of MAC OS and Windows; 
   • Support and assistance in solving all kinds of problems with the client's OS; 
   • Checking client's devices and making sure that everything works perfect and fluent;
   • Online chatting and speaking with English-speaking clients.

Freelance English↔UkrainianTutor
• giving personal and online lessons of the Ukrainian language to foreign students; 
• giving personal and online lessons of English
Whatever you may need - we can always negotiate! :)
Position: Integration Manager, TechPM, TeamLead, CTO
Category: Project Manager
Experience: 11 years | English: fluent

According to CEO - holding key role in the company, I made several improvements. Implemented Agile/Scrum daily standups and weekly summary calls with report to CEO. This brought much better command sync and allows to stay on same page and have support from teammates even during remote work at  Covid-19 pandemic. Implemented more strict task management application usage to control all work being done by engeneering team. As well as to have actual scope of tasks and their statuses. Implemented code reviews, that significantly increased quality of work, that engeneering team produces - not only code wise, but correct functionality as well. Offered sales team my assistance on sales video calls with clients, that require answers to technical questions. Which brought to better company name reputation among customers.
About 20 years in web development: Front-End, Full-Stack, Team Lead positions. Open to Integeration manager, Product, Technical Project, Technical Program, Delivery, Engeneering Manager, Team Lead, СТО or alike position. Advanced spoken American English. 

Here's part of what I've been doing on previous positions: 
- Managing engeneering team and code reviews
- Mastering Weekly Scrum meetings and daily standups
- Improving product and implementing new features
- Front-End development using AngularJS, ES6, CanJS, etc.
- Back-End dev: PHP, ASP, C# Razor, Perl, PostgreSQL
- Dashboard single page application frontend development. 
- Done 7-figure worth domain Front/Back-End website re-design 
- End-to-end testing with Protractor for AngularJS applications
- Git/BitBucket distributed version control system
- Linux Virtual Machines deployment and configuration
- Building user interfaces with ES6 JavaScript and React. 
- Authentication, cookies, React tables and data export. 
- Front-End SPA to Back-End API communication. 
- Website vulnerability exploration and security configuration
- Wordpress and AngularJS websites development/support
- Cloud based Web services with CloudWays
- SSL protocol setup and configuration for Wordpress websites
- WooCommerce and Advanced Custom Fields for Wordpress
- HTML5/CSS3 markup building responsive Wordpress themes
- Information Architecture Dev. in Technical Integration team
Product companies are preferred. Constant out-staffing on single project is fine. Integration manager and technical project manager positions suits me best. 

No web-studio and simultenous multi-project offers please.
Position: Integration (Mulesoft) Developer
Category: Other
Experience: 10 years | English: intermediate

Mulesoft Certified Developer - Level 1
15+ years  of experience in Software Development (mostly in Integration development)
3+ year with Mulesoft, Certified Developer - Level 1

Have experience in 
- designing and developing RAML (or WSDL) based APIs,
- designing and building complex Mule Flows (both synchronous or asynchronous)
- using various connectors(Salesforce, Netsuite, Files, Rest. Soap, Queues, DBs, SFTP, Cloud...)
- dataweave
- implementing security mechanisms (certificates, encryption/decryption, Oauth)
- requirements clarification with clients
- API-led approach implementation
- Docker
- Git, Jenkins, Jira...

Previous experience with Oracle Service Bus, IBM integration Bus, WSO2, Apache Camel
Position: Integrations Engineer
Category: Support
Experience: 6 years | English: intermediate

-Work with the most important and hard tasks under pressure.
-Training new employees.
-Ability to work with different documentation received from client and adapt their requirements and our system possibilities with each other
WORK EXPERIENCE: 
IT Recruiter
July 2015 – March 2017 (1 year 9 month) Kyiv, Ukraine
- Sourcing candidates (passive & active job seekers);
- Reviewing resumes, screening candidates through phone interviews;
- Coordinating in-person interviews, post-interview follow-up, and reference checking;
- Develop and maintain strong internal customer and candidate relationships;

L1 Support Engineer
March 2017 – May 2018 (1 year 2 month)
- Provide operational high-level support for the clients via email
- Properly escalate issues to L2 Support if needed
- Report, update and follow up client issues via ticket tracking system
- Work closely with PM, dev and sales teams to ensure customer satisfaction

L2 Technical Support Engineer
May 2018 - August 2019 (1 year 1 month)
- Investigate and resolve functional and technical issue
- Properly escalate issues to dev or other teams if needed
- Participate in creating knowledge base, technical documentation
- Solving tasks received from L1 Support
- Training of new team members

Integrations Engineer
August 2019 - July 2021
- Integration of gaming products ranging from launching new games, maintaining new
partners via integrations into native/external systems
- Planning and coordinating integration project
- Coordinating of clients in API implementation, API testing
- Understand the integration process in details in every step. Knowledge in the technical
side of the API implementation
- Issue domains, whitelisting
- Add all related to client information to database
- Communicate integration projects priorities, monitor and escalate issues
- Ensure that integration requirements are well defined

Senior Integrations Engineer
July 2021 - till now
- Coordinating leading and custom integrations
- Ensuring that integration requirements are well defined
- Add all related to client information to database
- Perform global update/insert in DB
- Mentoring integration team members
- Updating staging environment to last release
Integration Manager
Position: Integrations Manager
Category: Product Manager
Experience: 3 years | English: upper


In-depth knowledge of the FinTech Products. Requirements analysis. Experienced Technical Support Manager L2 (FinTech) with a demonstrated history of working in the payments industry. Skilled in Redmine, SSL Certificates, Domain Name System (DNS), Quality Assurance and Zendesk. Providing technical support through in-depth analysis and troubleshooting of complex technical issues, logs analysis, integration code review, working with API documentation, close communication with development/PO departments, bugs creation, discussing possible solutions (fixes) to issues. REST API (JSON, XML), logs analysis and associated root cause investigation, online payment processing, client-related administration and account configuration, acting with merchants and payment providers (PSP). CC, APM, HPP. Suggestions for possible fixes, creating tasks, prioritizing, task management. 

Customer Support Representative at ZONE 3000 (HOSTiQ.ua) - Full-time, September 2019 - August 2021 · 1 year 11 months

Responsibilities:
Hosting settings.
Domain’s Management.
Creating Jira bugs reports
API calls checking.
Billing operations
Investigation of the issue
Communication among different departments
Suggestions for possible fixes
Prioritizing
Task management
Requirements analysis

Technical Support Engineer at Praxis - Full-time, August 2021 - Present  · 

Responsibilities:
CRM systems and PSP (Payment Service Provider) integrations
Creating Jira bugs reports
Incident Management, communication with clients in a written form
Technical background (understanding of PHP syntax. JSON) in relation to API logs
Testing and fixing the issues associated with payment systems (FinTech industry)
Suggestions for possible fixes
Prioritizing
Task management
Requirements analysis
Huge passion to learn and develop myself, be useful for the company, achieving goals and bring outstanding results