Position: Business Analyst , Project Manager, Program Manager , Billing Manager
Category: Lead
Experience: 11 years | English: fluent

Amdocs Israel
 Program Manager
2020 - Present
Pasha Bank Georgia 	
 IT section manager
June, 2018 – Dec 2019
Coordination Department’s activities in the following areas:
•	Manage 3 units in section: 
-IT operations.
-Software Development.
-Business Analyze and Service Quality.


Geocell – TeliaCompany – Telecommunications	
Technology Division, Services – Products and IT section manager
February, 2015 – June,2018
Coordination Department’s activities in the following areas:
•	Manage 5 units in section: 
-Billing and Charging, 
-Product and Services,
-Software Development,
-Enterprise IT,
-Business Support and reporting

Geocell – TeliaCompany – Telecommunications		
ICT Division, Service Network Department Manager 	
January 2006- February 2015
Systems under team responsibility:
- Prepaid Charging system.
- Ericsson Billing Gateway platform.
- VAS platforms – SMSC, CRBT, WAP GW, Voice Mail.
Main responsibilities:
-Technical helpdesk (1st and 2nd line support) 
-Systems administration and maintenance.
-Implementation and deployment new products based on 

Geocell LLC - Telecommunications	
Service and Product Operations Team Coordinator (Technical Department)
March 2004 – January 2006
Systems under team responsibility:
- Prepaid Charging system.
- Ericsson BGW(EMM) platform.
- Value Added System– SMSC, CRBT, WAP GW, Voice Mail.
Main responsibilities:
-Technical helpdesk (1st and 2nd line support) with 24x7 support of internal customers.

Geocell LLC - Telecommunications	
Prepaid Charging System Engineer (Technical Department)
March 2000- March 2004
- Administration and maintenance Ericsson (PPL) prepaid charging system.
- Technical helpdesk, 24/7 1st and 2nd line support.
- Configuration and implementation new products and tariff plans.

New Net Georgia LLC		
Digital PSTN switching center technical manager.
February 1997 – March 2000
- Administration and maintenance of PSTN switching center.
- Shift staff planning and management.
- Technical helpdesk, 24/7 1st and 2nd line support.
Last 5 year project where I was involved .

Retail Bank launch (Cash-Loan and TopCard)
Aug 2018 – August 2019
Project description: Project was complex and consist of following subprojects: 
-	Processing Center swap and Core Banking integration. Migration of clients to new PC.
-	Existing Core Banking system release upgrade.
-	Deployment CRM and Sales Force (BPM platform from Terrasfot).
-	Internet Banking and Mobile Banking
-	Contact Center PBX system swap.
-	Integration with Terminal Payment system (TBC Pay).


Prepaid Billing system swap from Amdocs/Comverse One to Peter-Service BSS
Aug 2017 – Dec 2017
Project description: Amdocs/Comverse One Prepaid Billing System swapped to Peter-Service BSS with on-line credit and balance control.


Post-paid Billing and Interconnect systems swap from CBOSS to Peter Service BSS
May 2016 – Dec 2016
Project description: Post-paid and Interconnect Billing System was swapped from CBOSS to Peter-Service BSS with on-line credit and balance control.


Geocell Deep Packet Inspection, Policy and Charging rules function platform swap 
Jan 2017 – Dec 2017
Project description: Geocell performed PCRF/PCEF swap tender.

Prepaid Billing System swap. 
Jan 2014 – Sep 2014
Project description: Prepaid Billing System swapped from Orga OPSC Classic to Comverse ONE BSS.