Position: Business Analyst
Category: Business Analyst
Experience: 5 years | English: upper

Strong skills:
Communication Skills, Analytical Thinking, Problem-Solving, Detail-oriented, Organisational skills, Public speaking

My achievements:
• Successful release to production of more than 5 products 
• Launching a project with constantly changing requirements and 
  team composition within 6 months
• Conducting and facilitating practical classes for 12 students on 
  the course "Business Analysis in IT"
• Working with stakeholders based in the US, EU, and South Africa
• Suggesting and implementing via Mixpanel 8 solution evaluation metrics to improve the KPIs of the product

Business-analysis techniques in use:
• Requirements elicitation techniques: interviews, brainstorming, surveys, workshops, document analysis, etc.
• Business Cases
• Use Cases and Scenarios
• Acceptance Criteria
• User Stories development
• Backlog management
• Data Dictionary 
• Glossaries
• Scope estimation techniques, e.g.WBS, Story Mapping 
• Requirements elicitation techniques: interviews, brainstorming, surveys, workshops, document analysis, etc.
• Process modeling and analysis (BPMN 2.0 and UML)
• Stakeholders’ mapping
• Metrics and KPIs
• SWOT analysis
Business analyst with 5+ years of extensive IT experience in an international business environment, worked with stakeholders based in the US, EU and South Africa. Experienced in all product & software development phases: from ideation, elicitation, and analysis, through architecture design and construction, to solution deployment and support of the developed systems. Worked with coordinating teamwork and organizing business process. 

Areas of Expertise:
• Agile Product Development 
• Product analytics 
• Solution evaluation
• Workshops facilitating
• Public speaking   
• Stakeholder collaboration 
• Requirements Lifecycle management 
• Business analyst mentoring
• Presentation and facilitation

In a large Ukrainian outsourcing company, I worked on the following projects:

Project “Mobile application with a smoking cessation program”  
• Conducting elicitation sessions using different techniques and 
  their combinations e.g. interview, workshop, and prototyping 
• Coordinating requirement management with business 
  stakeholders, subject matter experts, designers, and the 
  development team
• Outlining scope boundaries of a module or feature e.g. in- and 
  out-of-scope, functional decomposition, use case diagrams, 
  models
• Assessing the impact of the identified requirements changes, 
  documenting and communicating changes and their impact on 
  relevant stakeholders
Involvement Duration: 1 year, 4 months. Project team size: 8-10 team members. 

Project “Mobile application to treat negative symptoms of schizophrenia”
• Suggesting and implementing via Mixpanel 8 solution evaluation metrics to improve the KPIs of the product
• Collecting measurements and analyzing them, conducting root cause analysis of identified issues, communicating results and suggestions to the relevant stakeholders 
• Increasing performance of the application by 10% by assessing the performance and quality of products against specified criteria and standards
• Identifying, analyzing, and documenting all defects and operational characteristics inconsistent with stated requirements
Involvement Duration: 1 year. Project team size: 20-25 team members.  

Instructor of the course "Business Analysis in IT"   
• Conducting and facilitating practical classes of up to 12 students 
• Сhecking homework with Business analysis artifacts and providing feedback
• Mentoring students implementing real and test projects
Areas of interest: 
• Improving business processes and the customer experience in 
  the existing product
• Working with a product that improves the quality of life of end users
• Working in multicultural environments
• Product development from scratch

The most familiar domains: E-Commerce, HealthCare, Education, Retail, and Non-tech-enterprises.