Position: Product Designer, Head of Product Design, UX Program Manager
Category: Design
Experience: 11 years | English: upper

• Reduced design program delivery time from 43 days in Q4 2020 to 36 days in Q4 2021 by streamlining workflow, resulting in a 17% program efficiency boost by eliminating unnecessary steps in the product design process.
• Decreased the onboarding time for private users from 30 days in Q1 2018 to 5 days in Q4 2018 by designing and launching an automated KYC process (including integration with Onfido and Refinitiv Worldcheck), resulting in a more streamlined and efficient user experience.
• Launched a restaurant website and delivery service for a client in two design sprints that increased the number of daily orders by 30% and lowered kitchen operational costs by 32%.
Experienced and result-driven product leader with a problem-solving mindset and user research, UX design, visual design, workshop facilitation, and program management expertise. 

**Skills**
• *Hard Skills:* User Interviews, User Personas, Customer Journey Mapping, Card Sorting, Qualitative Usability Testing, Quantitative Usability Testing, Data Analysis, Wireframing, Prototyping, Visual Design, User Flow, Competitors Analysis, Swot Analysis, Ux Writing, Storytelling,  Presentation Design, Design Strategy, Service Blueprinting, Backlog Management, People Management
• *Software:* Figma, Sketch, Adobe Illustrator, Adobe Photoshop, Affinity Designer, Affinity Photo, Principal, Axure RP, Maze, Usabilitytesting.com, Dovetail, Hotjat, Google Analytics, Mixpanel, Amplitude, Jira, Confluence, Youtrack, Trello, Miro, Mural, FigJam. 
• *Metodologies:* Scrum, Nexus, Kanban, Scrumban

**Certifications:** 
• **UX Management** by Nielsen-Norman Group, Jun 2021. 
Certified in planning, communicating, negotiating, and measuring UX work, people, and processes using well-known UX and management practices. 
• **Professional Scrum with User Experience 1** by scrum.org, Dec 2020. 
​​Certified in integrating UX and Scrum to improve value creation and delivery.  

**My Values**
I follow 6 rules to keep myself grounded and on track. They help me to become a better version of myself.
1. **Right problem to solve, not  a solution to design:** I deeply examine the problem to ensure it is worth resolving.
2. **What’s get measured gets done:** I use success and progress metrics to benchmark the results.
3. **Outcomes, not outputs:** When designing, I ask myself how to solve a business problem to improve users’ lives.
4. **Failures are part of growth:** If the solution doesn't work, I learn from it and try again.
5. **Transparency, not silos:** I create and facilitate rituals to keep everyone on the same page.
6. **Mutual trust and respect:** Everyone is competent and works hard to achieve the best results.
I want to leverage my expertise to create meaningful and impactful solutions in a product company or startup. 

I could also help GSD as a Project or Product Manager because I have a proven track record of managing designers, writers, illustrators, FE, and QAs. 

**With my expertise in user research, design, and management, I can:**
• find solutions to solve business problems by meeting users’ needs;
• build a team and develop a safe and nurturing work environment; 
• empower the organization to design and launch easy-to-use products to gain a competitive advantage. 

 **My red flags:** gambling, Forex, money laundering, adult, dating, and enterprises that do business with Belarus and Russia.

Note: I'm happy to relocate after the war is over.