Position: Business Analytics Manager
Category: Business Analyst
Experience: 6 years | English: fluent

Throughout my career, I've had the privilege of contributing to impactful projects that have driven positive change and delivered tangible results. As a Business Analytics Manager at HSBC Bank Armenia CJSC, I spearheaded initiatives to enhance business reporting and analysis within Wholesale Banking. Through meticulous data modeling and advanced analytics tools, I identified strategic opportunities, including optimizing Risk Weighted Assets (RWA) and balancing the sheet for improved capital management. These efforts led to more informed decision-making and a stronger risk management framework. In my capacity as a Client Onboarding and Business Implementation Officer, I navigated the complexities of end-to-end client onboarding processes. By utilizing customer relationship management (CRM) tools, I streamlined engagement, enabling effective response to transaction monitoring alerts and engagement with customers. This, in turn, bolstered client satisfaction and ensured compliance with regulatory requirements. Additionally, my role as a Wholesale Banking KYC Officer afforded me the opportunity to enhance customer due diligence processes. I coordinated comprehensive CDD processes for wholesale clients, leveraging data management and compliance software to ensure thorough reviews. This translated to accurate data capture and an efficient customer selection process, minimizing risk exposure. In each role, I've been dedicated to driving operational excellence through advanced technologies and analytical practices, aiming to continuously improve processes and provide meaningful contributions to the team and organization.
BUSINESS ANALYTICS MANAGER 
-	Worked on business reporting, data analysis, and financial reporting functions within Wholesale Banking.
-	Utilized data modelling practices to analyze findings and suggest strategic and operational improvements. 
-	Managed Risk Appetite Statement (RAS) reporting and monitoring, identifying emerging risk issues.
-	Engaged with stakeholders to develop strategies for risk mitigation and operational improvements. 
-	Executed financial project management tasks, including A&L management, transfer pricing, RWA optimization. 
-	Supported the development of high-quality and validated strategies for maximizing profitability.
-	Improved credit and lending processes through policy development and standard operating procedures.
-	Undertook cost management and coordination of Cross-Border loan process.
BUSINESS IMPLEMENTATION MANAGER 
-	Drove change initiatives and re-engineering projects for implementing corporate business strategy. 
-	Prepared project documentation, scheduling, and monitored project performance. 
-	Managed project costs, reviewed intragroup charges, and prepared recharge reports.
-	Reviewed and implemented regulatory changes, ensuring compliance with guidelines.
CLIENT ONBOARDING AND BUSINESS IMPLEMENTATION OFFICER 
-	Managed end-to-end client onboarding process, collected client information/documentation. 
-	Responded to transaction monitoring alerts, engaged with customers and Relationship Managers. 
-	Developed marketing plans based on global business strategy, executed marketing activities.
-	Ensured effective utilization of resources for corporate and global business marketing.
WHOLESALE BANKING KYC OFFICER 
-	Coordinated customer due diligence (CDD) for wholesale customers, gathered client information.
-	Managed Financial Crime Risk Review (FCRR) and Know Your Customer (KYC) reviews. 
-	Handled CDD customer account servicing activities, identified risk indicators.
-	Ensured data quality controls and proper handling of customer selection and exit management. 
BANKING OPERATIONS AGENT 
-	Managed CB/Court/Notary requests within set timeframes, maintained FATCA documentation. 
-	Processed company and personal accounts-related maintenance, provided customer support.
I'm looking for a role that challenges me to utilize my analytical skills in a dynamic and collaborative environment. I'm excited about contributing to strategic decision-making through data-driven insights. I am enthusiastic about taking on roles that involve working with data, conducting detailed business analysis, and utilizing analytics to make informed decisions. My versatile background equips me to contribute effectively to various positions that require a strong focus on data-driven insights and a keen understanding of business dynamics. I am ready and open to embracing roles that empower me to utilize my skills and contribute to organizational success.
On the flip side, I'm not seeking a role that's overly routine or doesn't offer opportunities for growth and learning.