lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Head of Social Media
Category: Marketing
Experience: 10 years | English: upper

I've come a long way from an intern in a digital agency to a creative lead thanks to perseverance, hard work and the inner desire to always learn something new.

It’s hard to find topics and formats I haven’t worked with: I can write scripts for video advertising and TikTok, press releases and Instagram posts, copies for banners and sites, and slogans for posters and advertising campaigns. I even wrote a small speech for Orlando Bloom (mine security). :)

I'm proud that during 8 years in digital & advertising agencies my ideas were picked by TOP clients like UNICEF, Google pay, Red Bull, Absolut, Ballantine's, Schweppes & others. 

I am fond of culture & museums so much, that I've created the most popular museum Instagram account in Ukraine – museumsofukraine (40k+ subscribers)
A creative mind with 10 years of experience mainly focused on Digital Advertising. 

I have been working in advertising and digital agencies, 5 of which are in senior positions. 

Now I’m working in IT company as a Social Media Head. My main responsibility are:

- Manage, mentor and develop the SMM Team (Video Creators, Producer, Influencer Manager, Community Manager, etc).
- Create and drive short-term and long-term social media growth strategy for several brands. With focus on Youtube. 
⁃ Ideas generation for videos and promo campaigns.
 ⁃ Collaboration with PMMs, Email Marketers, Customer Care, SEO, PR and Satellite teams for the successful promo of our content.
 ⁃ Writing briefs for copywriters, designers, content managers and contractors (Illustrators, Speakers, VO artists, etc.)
 ⁃ Overseeing channel business analytics, including reporting, analysis, and optimization.
 ⁃ Monitoring of the creative process (ideation, production). Maintaining the expected standards of creativity and quality. Responding to timings and supervising the work.
Position: Head of Social Media and Communications, Social Media and Communications Consultant
Category: Marketing
Experience: 9 years | English: fluent

As a PR, brand management, and social media marketing professional with 9 years of experience, I am skilled in building strong bridges between brands and customers using social media. My main focus is understanding the needs, interests, desires, and pain points of people on the other side of that bridge and using that understanding to craft strategies that truly resonate with them.

I am a strategic thinker and passionate about helping brands connect with their audiences. Always looking for new opportunities to apply my knowledge and skills to drive significant results.
Skills:
- Team Management: Hiring new team members, managing their tasks and responsibilities, and fostering a collaborative work environment.
- Social Media Engagement: Leading communication and engagement with the brand's fans on various social media channels.
- Campaign Planning: Planning and executing promotional campaigns to increase brand awareness and drive engagement.
- Content Creation: Leading and contributing to the creation of compelling and engaging content for the brand's social media channels.
- Content Strategy: Developing and implementing content strategies to align with the brand's objectives and target audience.
- Strategic Communications: Developing and implementing strategic communication plans to effectively convey the brand's messaging and objectives.
- Internal Communications: Developing and implementing internal communication strategies to engage employees, promote company culture, and share important updates.
Currently, I hold the position of Head of Social Media and Communications at a SaaS company, where I am fully dedicated as a full-time employee. However, I am now seeking opportunities to extend my expertise and contribute to additional challenging projects. I am open to working as a consultant or part-time team member, bringing my skills and experience to drive success in diverse settings.
Position: Head of software development
Category: Lead
Experience: 11 years | English: pre


Professional in IT Development and digital transformation 
• Forming an IT development strategy
• Implementation of new and applying existing technologies for delivering new products and services
• Monitoring and control of business systems development in terms of IT security, productivity and scaling
• Control of development and implementation of architectural solutions
• Implementation and control of CI/CD processes
• Implementation and control of automation for regression and functional testing and implementation of load testing
• Implementation of IT development processes and their automation
• Implementation of modern trends and trends in IT and architecture, their use in the development of new products and services
• Experience in operational managing of IT Development Department
• People management (100+ employees )
Position: Head of Software Engineering
Category: Other
Experience: 11 years | English: fluent

Listed in my CV. Alternatively, you can check my LinkedIn, it's identical: .../in/y3kostiv/ (please let me know if details with accomplishments are not visible, sometimes LinkedIn changes visibility)
I had 3 career stages. I have been an IT Manager, then an IT entrepreneur, and now I am developing myself into a high-quality Software Engineering manager and this is what I am highly interested in doing. Throughout my career development, I have received many management tools, including planning, finance, enterprise architecture, people management, and driving organizational change. The years of entrepreneurship developed my business senses, respect for the source of revenue, cost consciousness, and habit to work towards better financial position of the enterprise.

Responding to the challenges of time, I have reinvented myself as a professional twice over the last 20 years. I have learned banking and payment technologies and returned to active coding (Java, Python, JS) and focusing on technical aspects. In my last jobs at Avolin, (Trilogy/ESW Capital) and Zonos, I have actively participated in the automation of the mission-critical 24/7 services delivering data to important clients including DHL, UPS, Heineken, Tetra Laval, Nissan, Shopify, Farfetch and therefore became also an expert in Global Trade Content.

I am able to lead people, I worked with various nationalities including Europe, the Middle East, and Africa, I speak 5 languages and further learn and appreciate other cultures. I am convinced, I would be a perfect asset for many employers out there.
My best idea for a job is full product ownership including communication with the customer, product design, engineering, and delivery. I can own the whole SDLC cycle and deliver it self-sufficiently. I can also build the entire engineering team, I have a few thousand highest-quality contacts in my personal DB.
Position: Head of Sponsorship
Category: Marketing
Experience: 8 years | English: upper

BTL and promotional media campaigns (100+) 

Development of new channels to attract clients for Parimatch, FC Shakhtar, Linkup Studio

Successful negotiations with partners (20+)

Developing, implementing and optimizing a marketing strategy (Youtube of FC Shakhtar, Women’s Sports in Ukraine)
I am obsessed with Sponsorship, Digital Marketing, Video Production, Creative Content.

I have been working in Digital Marketing with 9 years of experience in the industry. Highly adapt at handling various responsibilities by prioritising my tasks, establishing clear deadlines, and finding creative solutions to eliminate obstacles. 

I think the best job for me will be in the sphere of Marketing, Branding, and PR.
Position: Head of sportsbook, risk team lead, antifraud
Category: Other
Experience: 8 years | English: intermediate


I am 32 years old, married. I have considerable work experience in several gambling and betting
companies (including fantasy sport). Looking for opportunities for further growth and
development in this field, I have the skills to work with the product and its development and
improvement, testing and correction errors in work. I also have a lot of experience working with
all types of sport as well as with e-sports (prematch, live). And have-depth knowledge of CS:GO.
Position: Head of Startup Incubator (Startup Foundation) / COO / CEO
Category: Other
Experience: 11 years | English: fluent

- Grew website traffic from 1000 to 25000 users per month,
- Grew monthly revenue from hundreds to tens of thousands - USD in under 3 months (exact numbers are under NDA),
- Launched side products - acquired +1500 new paid users, enabled different marketing representations, prepared for the main product expansion, etc.
- Launched the product on multiple platforms - AppSumo, G2, Captera, Product Hunt, etc.
- Created a SaaS product for Amazon sellers from idea to 20+ tools solution that works for 9 markets, Grew the number of visits to the website from 0 to 20 000/mo,
- Created a self-service marketing funnel that passively generated new paid users,
- Successfully pivoted the SaaS product to a hig- price custom research service,
- Build the research service, processes, and team from an idea to a real business, Scaled the processes, growing the team from 1 to 22 people,
- Achieved 60%+ monthly profitability,
- Grew monthly revenue 15 times, compared to the SaaS product revenue, Curated a launch of private label product on Amazon,
- Set both the SaaS product and custom service to a sunset on time, remaining overall profitability.
- Developed monthly financial achievements summarization system,
- Developed and implemented KPI system,
- Cut production time 2 times by Improving internal workflow,
- Cut ineffective workload by cutting ties with insolvent and irrational clients, Implemented optimal pricing to achieve profitability and save clients portfolio, Achieved profitability,
- Developed award winning website, according to webawards.com.ua.

and much more...
The main vision is to be as effective as possible under any circumstances. 

I own the goals, processes, and results. I understand complex matters and can convey them to all kinds of stakeholders. I develop, implement, optimize and run complex processes and big teams to achieve desired goals. I help great people to achieve great results by doing everything needed.

- 4 years of upper management experience;
- 7 years of entrepreneurial experience;
- 2 years of product management experience (from small to complicated);
- 9 years of customer communication experience;

Deep understanding of business processes and needs;
High communication skills;
Team player;

Products/projects: 
- Closely
- IO Media
- IO Scout
- IO tracking code validator
- IO tracking code integration workflow
- IO CheckTech
- IO Amazing
- Bobcatly
- pro.stalkon.com.ua
- Interactive museum
- City Laboratory
- Mental Engineering
- "Mental Engineering" offline practice in Kyiv
- TeamSpeak-conferences "Mental Engineering"
- Freerun park in X-Park
- Free Games festival
- KPI X-Games festival
- Z-Games festival
and many more
Looking for a great team that generates value for customers and themselves to scale successfully together!
Position: Head of Strategic Partnerships / Business Development Manager
Category: Sales
Experience: 4 years | English: fluent

Negotiated and secured international deals and revenue-generating opportunities for the business and content providers with partners like ByteDance, and etc. from CEE, LATAM, China, US, UK, Germany.
• lead the team of specialists providing distribution services (asset management, metadata, content delivery) to YouTube creators from Kids & Family, Gaming, DIY, Music, Entertainment, Sports, and Lifestyle categories, delivering their content on video and media services, OTT, AVOD and SVOD platforms, including TikTok, Facebook, Chinese video platforms.
• lead the team of specialists providing digital music distribution services to music artists and labels, delivering their songs to music streaming services and online stores.
• scope and develop new business opportunities, using data, competitor insights, and industry expertise to create new video distribution deals to increase revenue;
• search for distribution platforms, media services, and video streamings (both global and regional), negotiate and establish strategic partnerships;
• search for content providers and creators (USA, UK, Canada, UK, CIS, EU, Asia) to deliver their content to platforms from the portfolio;
• organize the team's work processes and its interaction with the key departments: Support, Legal, Marketing, Design, Finance, IT;
• identify inefficient processes and operational blockers; implement effective solutions.
Position: Head of Strategic Planning / Brand Strategist
Category: Marketing
Experience: 5 years | English: intermediate

Clients: Auchan, MasterZoo, KREDOBANK, Raiffeisen Bank, Vostok Bank, Alpina, Yakaboo, VolWest Group (SPAR), USAID, SVITLO DEVELOPMENT, American University Kyiv, NOVA POSHTA.
- Develop brand positioning and communication strategies from start to implementation for Ukrainian and world brands;
- Designing and conducting marketing researches for Ukrainian marketing agencies: desk research, qualitative and quantitative research; 
- Situation Analysis: analyzing brand's market and competitors; Analyzing cultural and social trends that affect the business;
- Qualitative Research: interviewing consumers and analyzing interviews using Jobs To Be Done, Value Proposition Canvas, highlighting customer insights;
- Customer Journey Mapping; Suggesting ways to improve Customer Experience; 
- Working closely with the creative team; Providing the creative team direction to ensure the marketing and creative work is on-strategy.

Tools: Redmine, Trello, Basecamp /// LiveDune, SemRush, SimilarWeb, Serpstat, Mailchimp /// Facebook/Insta Ads and SMM /// GA, // Miro // Figma, Photoshop (basic)
Position: Head of Studio : gamedev startup
Category: Unity
Experience: 5 years | English: pre

Proven ability to grow, structure and lead teams. 
Experience of effectively managing financial budgets and targets.
Excellent time management communication and organizational skills between team members (Art Division + Technical Division). 15+ years gamedev in-house experience. I am deep in identify workflow issues and fine-tune schedules as necessary. Interest and ability to work on any-scale projects.
I am searching for an investors from over the world. I would apply all my organizational skills for a new collaboration between investor and my small team based in Kyiv. We are skilled game creators who need to launch our startup - new game development studio.
Position: Head of Success/Account Team or Project/Product Manager
Category: Project Manager
Experience: 5 years | English: fluent

Achievements: 
- Upselling deals closing (European clients);
- Procedures creation and implementation (onboarding; offboarding; upselling; retro; internal processes);
- Clients Lifetime and LTV increase;
- Departments methodology forming and implementation; 
- Responsibility zones' description.

Courses (without certification):
2023 MoneyTalks. Unpacking
2022 Team lead (SkillBox)
2022 The Badass b2b growth guide (Josh Brown)
2021 Sales manager (laba)
2021 Not only magic (intensive by Lera Borodina)
2020 Customer engagement (Futurelearn)
2019 Successful negotiation: essential strategies and skills (Coursera)
2018 Customer insights: quantitative techniques (Coursera)
5+ years in IT; 4+ years in clients communications. 
Stress-resistant and skilled in planning and goal achievement. 
I have fluent English and experience in communicating with native speakers.

IT experience
- Customer Success Manager (2022 - ...) 
Long-term relationships with customers building;
participation in the product backlog forming; 
processes implementation (upsell; onboarding; offboarding etc.);
retro & weekly implementation and mediation;
tasks distribution and performance control; 
new teammates mentoring.

- Account Manager (iGaming) (2021 - 2022) 
Long-term relationships with customers building (European clients);
processes description and implementation;
upsell opportunity identification and deals closing, 
participation in KPI forming. 

- Customer Success Manager, ABM Cloud (2020 - 2021) 
Partnership with the clients throughout the customer journey;
client's product usage consistent monitoring;
product hypothesis formulation and validation; 
case studies creation and confirmation;
procedures development and implementation. 

- PMA, Luxoft (2019-2020)
Invoicing procedure and project report activities
coordination;
participation in onboarding procedures and team building'
organization.

- Research specialist, YouScan (2018-2019)
Definition of client's requirements and system setup
accordingly;
data analysis and interpretation;
consumer insights research and definition;
new teammates mentoring.

Non-IT experience
- Marketing Specialist, Dessange (educational vertical)
Google and social media strategies forming and realization

- PM (junior to middle, project job), Polaris
Project requirements elicitation;
communication with the client's teams and deadline control;
tasks distribution and project execution control. 

- Pricing specialist, Cosmo (drugstore retail)
Cooperation with operational, commercial, and marketing teams on pricing strategy development.
B2B solutions, SAAS/PAAS
Position: Head of Success department
Category: Support
Experience: 8 years | English: fluent


HEAD OF CUSTOMER SUCCESS TEAM
- Manage Customer Success Activities
(Onboarding, Training, Professional Services, Customer Support, Customer Success Management, Cross-sell / Up-sell);
- Drive Customer Success Outcomes
(expand our revenue in accounts through cross-selling and up-selling);
- Define and Optimize Customer Lifecycle
(define segmentation of customer base and varying strategies);
- Measure Effectiveness of Customer Success
(define operational metrics for the team);
- Identify opportunities for continuous improvement
(based on clients' feedback and performance together with Development and Business Analytics teams we are constantly developing and improving our product through adding new CRM/Platform features, new payment methods integrations, new BA reports).

CUSTOMER SUCCESS MANAGER
- Adjusting the system according to the client's needs
(PSP integration (server to server, public payment page), VOIP providers (Auto Dialer, Click2Call), Chat systems, Email systems(transactional emails, marketing emails), BI Reporting system, Mobile Applications;
- Integration of Sales & Marketing
(by working with the marketing department to find leads that will turn into valuable assets, and/or by creating and implementing lead generation campaigns and monitoring their success);
- Training & Support
(make sure that all customers are taken through the system and trained in the product's use, ensuring a fully engaged, positive and valuable experience by working with the Tech Support department to create the tools the customer need);
Position: Head of success team / Head of account managers team
Category: Support
Experience: 4 years | English: fluent


**Head of succes team**

Managed a team of 12 customer success specialists,
Created with  heads of other regions SLA and drew up clear competencies for the customer success specialists,
Control of receivables of clients, the monthly amount of which is one and a half million USD,
Upbuild a process of working with clients in Europe,
Helped build communication between the team and the technical department, improved the process of training managers.

**Senior business development manager **

continuous analysis of brands on European markets, local competitors,
promotion of the brand and the expansion of marketing channels; marketing strategy for clients; individual tactics to achieve the main goals,
searched for new clients and launched of new partner programs,
solved problem with technical integration; also worked with the Hasoffer and Affise platform,
developed a marketing channel plan to help the company reach a new level in the market ( writing a content plan for  social groups (Facebook, Instagram,  Telegram  and Youtube), preparation of information for the blog).

**FEA manager**

Worked and searched  for new suppliers,
partial work with 1C,
assessed with the head of the department the possibility of purchasing goods from suppliers, worked with the logistics department.

**Project coordinator**

Search and coordination of participants and jury members in such countries as: Hungary, Czech Republic, Poland, Moldova, Turkey,
Site administration, coordination with the SMM department,
Search for media partners for the award, approval of publications with them.

**CERTIFICATES **
- Google Ads Search and   Google Analytics Individual Qualification
- WebPromoExperts academy certificate (analytics) 
- Tune Qualified user: Publisher  and  Tune Qualified user: Ad Netwtork
- Basic knowledge of HTML,  CSS  and SQL

**SKILLS**
- Language knowledge: Turkish - proficient user, English  - upper-intermediate, Russian - proficient user, Ukrainian  - native language.
- Ability to keep the big picture in mind
- Quick-thinking problem solver
- Effective communicator and negotiator
- Result-oriented and self-motivated
- MS Office (PowerPoint, Excel, Word)
- Rapport building
- Fast learner
Position: Head of support
Category: Support
Experience: 7 years | English: intermediate

1. Developed and outlined job responsibilities for staff members.
2. Effectively established knowledge repositories and reporting systems.
3. Developed and implemented a monthly performance evaluation system for agents.
4. Documented and standardized support team procedures and established a central knowledge base.
5. Established and synchronized team performance indicators with the overarching objectives of the company, ensuring their achievement.
6. Initiated the establishment of a remote team, including recruitment, orientation, and training processes.
Head of NOC and Customer support Webport technology
September 2021 - until now | Ukraine
-Team management.
-Quality control of the team.
-Market research.
-Selection of specialists for the team.
-Daily meetings with the team.
-Training development.
-Staff assessment and feedback session (support ongoing process).
-Update action protocols.
-Distribution of tasks.
-Help the teams in resolving project issues.
-Monitor and analyze current performance, continually implement optimization strategies.

Manager/Head of department UKRSIBBANK
May 2016 - September 2021 | Ukraine
-Team management.
-Аnalysis of business indicators and work on its improvement.
-Тesting of bank projects.
-Quality control of the team.
-Staff assessment and feedback session (support ongoing process).
-Interviews with candidates.
-Training of new employees.
-Settlement of customer complaints.

Sales manager Telemedia
January 2015 - March 2016 | Ukraine
-Analysis of client databases.
-Customer consultation.
-Analysis of team performance.
Friendly team, interesting projects, decent wage. Ready to build outstanding customer service team and processes from scratch or join the existing team.
Position: Head of support
Category: Support
Experience: 4 years | English: upper


I started working at the age of 19 and since this moment I gained quite a lot of experience in organization of the work process. For the past 3+ years, I have been working at Advanced Cash (Support Department). I have done well as ticket-system operator / chat agent, and in a while was advanced to Support Team Leader.

My main responsibilities were:

• Frequent communication with representatives of external providers/partners.
• Operation with Elastic/Zendesk
• Interns onboarding and training
• Disciplinary control and work process organization
• Consult merchants about API/SCI integration
• Compose reports for TOP-management