Position: QA Engineer
Category: QA
Experience: 3 years | English: upper

- Actively contributed to improving the testing process by implementing Software Testing Life Cycle from scratch for the project of an integration system that handles emails and chats, resulting in reduced testing time and ensuring high product quality.

- Developed and implemented an effective testing plan for a large video call meeting platform, resulting in a 40% reduction in critical defects related to time zone issues and overall improvement in product quality. 

- Developed an engaging and informative workshop titled "Azure DevOps: A QA Engineer's Guide," providing valuable insights and knowledge to empower testers in their roles.

- Successfully conducted test estimation of two new projects, which resulted in two of our team members securing full-time positions on those projects.

- Gained valuable experience collaborating with diverse multinational teams consisting of professionals from Turkey, India, Germany, Korea, Kenya, France, the UK, the USA, and others and demonstrating my ability to navigate cultural nuances and work seamlessly with individuals from different backgrounds across the globe.

- Through my experience in testing localizations, I have achieved a deep understanding of the intricacies of Eastern languages, including Traditional Chinese, Simplified Chinese, Japanese, Korean, and Thai, enabling me to effectively test and validate localized versions of software applications.

- As a result of my experience in an outsourcing company, I have achieved the following: 

1. Adapted to fast-paced project environments, seamlessly connected with new projects, and swiftly acquired new tools and skills within tight timelines.

2. Demonstrated exceptional interpersonal skills, effectively establishing rapport and finding common ground with individuals from diverse backgrounds, including challenging personalities.

3. Developed a keen understanding of project business goals and user requirements, aligning my testing approach to ensure the final product meets both the business and user experience expectations.

4. Successfully navigated through high-pressure situations, demonstrating resilience and resourcefulness in managing urgent project demands while maintaining a high level of quality and attention to detail.
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• Postman, Swagger, Charles 
•Jira, Azure DevOps, Trello, GitHub, GitLab, Asana, Mantis, Confluence
• TestRail, Zephyr, Azure Test Plans
• SQL (basics), GIT (basics)
• HTML/CSS/JS, Chrome DevTools, XML/JSON
• Android SDK, adb, TestFlight, AppCenter
• Scrum, Kanban
• Cypress (basics), Xpath, Katalon, Testim, Jmeter 
• C# (basics), Python (basics)

Ukrainian outsourcing company specializing in software testing
09.2020 - till now
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Projects:
04.2022 - till now. 
Mobile time tracking and scheduling software. 
A cloud-based timekeeping and scheduling program used by professional service organizations in the construction and other industries to keep track of time, schedule shifts, see who is working, and assist in managing jobs from start to end.

02.2022 - 04.2022 
Software for medical equipment connected to the microscope. 
Desktop application for controlling the medical laser device and cameras, which are connected to the microscope.

01.2022 - 02.2022 
Detention facilities communication Android application.
App for supplying prison facilities with complete inmate communication devices and sustainable revenue. The system offers a distinctive, customized video-visiting solution that has been made for usage in jails and prisons.

09.2021 - 01.2022 
Integration system for handling emails and chats by agents for call centers. 
The system that provides the ability to manage and regulate client emails and chats, provide quick feedback, set up automatic responses, and have pre-populated templates available for use by agents are all provided by server-based systems. 

06.2021 - 09.2021
Massive open online courses platform (MOOC). 
The platform provides access to online learning resources and instructions.

01.2021 - 06.2021
Massive online platform with integrable web games.
An online games platform with classic games like “Solitaire”, “Mahjong”, “Crossword” is integrated into different websites of major American newspapers like “Washington Post”.

09.2020 - 01.2021 
Recruitment marketing CRM platform
CRM platform that enables candidates and employers to upload their profiles and find the best matches. 

09.2020 - till now.
A bunch of iteration, part-time, and outsourced projects like: 
- Website constructor.
- MMORPG mobile game.
- Document approval platform. 
- Hidden objects mobile game.
- Match three game.
- Web and mobile app for betting. 
- Digital agency.
- Video call meeting platform.
- Betting app.
- Expectations for opportunities for continuous skill development in software testing, exposure to new tools and technologies, and participation in conferences and training programs.

- Expectations for a conducive work environment that promotes productivity and collaboration, including a communicative and friendly team, mentorship, and open exchange of ideas.

-  Expectations for access to modern tools and technologies necessary to perform QA tasks, such as automation frameworks, defect tracking systems, and other tools for efficient testing.

- Expectation in ability to provide assistance during challenging circumstances, such as power outages. This includes having contingency plans in place to ensure the continuity of work, establishing remote work capabilities, and providing support and resources to mitigate the impact of such situations. 

- Expectations for help with running a sole proprietorship.