lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Account Manager, Sales Manager
Category: Other
Experience: 7 years | English: fluent


Solid professional background and 7 years in IT outsourcing, covering account management, customer care, team facilitation and sales activities.

- Experienced in full-cycle sales - started my career in the IT as lead generation manager and became a Sales Team Lead.
- Able to ensure high-quality account management at all project stages.
- All the projects are attracted at the EU market (Swedish, Finnish, Danish, and Holland projects).
- A strong point of contact for clients to build a healthy business bridge with tech team, and top managers.
Emphasis on development in account management, customer care and corporate communication improvement.

NOT considering lead generation / cold calling.
Position: Account Manager, Sales Manager
Category: Sales
Experience: 3 years | English: upper


There is a very great desire to try the product company.
Please, no outsourcing/outstaffing.
No mobile/affiliate marketing.
Position: Account Manager/Sales Manager
Category: Sales
Experience: 8 years | English: fluent

Overall closed sales: $ 7M+

Achieved $3.5M in total sales in the previous job. Exceeded sales KPIs multiple times
8+ years experience as a dynamic and results-driven Account Executive.
Experience in using all client acquisition channels (bids, cold calls, conferences, partnerships, networking, personal visits, demos, presentations, etc.) 
Industries: IT, Farming, FinTech, EdTech.
Result-oriented, diligent, consistent person.
Interested in a product company.  

 I’m looking for the opportunity to expand my learning, put to use my skills and experience and work in a team that is inclusive and an environment that helps propel my growth.
I am NOT INTERESTED in outsourcing/out-staffing companies
Position: Account Manager/Sales Manager
Category: Sales
Experience: 3 years | English: fluent

Hard Skills:
- Figma;
- CRM;
- Pipedrive;
- Microsoft Excel/Office Word.

Course: "Successful Negotiation: Essential Strategies and Skills". University of Michigan.
Hello, everyone!  
I believe that life is an exciting journey that makes us wiser, stronger, skillful and helps to release our potential in different aspects. The career and business side of it- is one of the most important ways to discover who you truly are and how you can help others.
I am blessed to do what I like and to meet so many smart, talented, hard-working and honest people on my way. 
Challenge-driven specialist.
Strong personality with a flexible mind.
Empathic and learner.
Business Development Manager in IT, finance industries with 3 years of experience.

My experience: 
Account, Cross-Selling Manager 
Partida Company (P2B Exchange, Finance) 07/2022 - 12/2022 
- Building and maintaining strong, long-term client relationship;
- Developing new business with existing clients and identifying areas of improvement to meet sales quotas;
- Preparing reports;
- Participation in calls along with a communication in chats; 
- Ensuring the timely and successful delivery of our solutions according to customer needs.

Sales Manager
Partida Company (P2B Exchange, Finance) 09/2020 - 12/2022 
- Analysis of clients’ requirements; 
- Deal closing; 
- Participation in calls along with a communication in chats; 
- Preparation of commercial proposals;
- Closing and signing agreements with clients; 
- Establishing the primary relationship with customers, determining their needs.

Business Development Manager 
SpdLoad Company (SaaS, e-commerce) 03/2020-09/2020
- Lead generation;
- Searching of potential markets and areas; 
- Searching of new partners and building strong long-term relationships; 
- Active research using tools such as LinkedIn and other social networking tools.
Position: Account Manager; Sales Manager;
Category: Sales
Experience: 2 years | English: upper


• Searching for new publishers and advertisers, managing their accounts (CPI/CPA/CPL); 
• Maintaining performance statistics; 
• Creating publisher-to-advertiser combinations; 
• Optimization of publishers' traffic and performance results for constant improvements implementation to hit KPI requirements; 
• СPI smartlink (superlink) traffic optimization; 
• Insertion Orders/Terms&Conditions reviewing and signing;
• Setting tracking services (tracking/test links, postbacks);
• Analyzing traffic quality and promotion results;
Recently looking for a job where my experience of new clients attracting, customer support and long-term cooperation creating skills will be needed.
Position: Account manager/ Sales manager B2C B2B
Category: Sales
Experience: 1.5 years | English: upper


I worked as a senior bartender for 2 years, where my responsibilities included recruiting and training staff, organizing the bar and developing the menu. 
I also have experience in auditing.
Currently, I have been working as a sales manager for 1 year (B2C), so I have extensive experience in dealing with objections.
I am looking for a sales manager position because I expect a great team and a good salary.
Currently, I am most interested in the B2B segment.
Position: Account Manager, Sales Manager, Business development manager
Category: Sales
Experience: 9 years | English: fluent


A highly skilled sales manager with a proven track record in driving revenue growth and building strong client relationships. With 4 years of experience in sales, I have developed a deep understanding of sales strategies, customer needs, and market dynamics.

Throughout my career, I have consistently exceeded sales targets and contributed to the success of various organizations. I excel in prospecting, lead generation, and closing deals, utilizing effective negotiation and persuasion techniques. My strong interpersonal skills allow me to establish rapport with clients and understand their unique requirements, enabling me to offer tailored solutions that meet their needs.

I am passionate about delivering exceptional customer service and ensuring customer satisfaction. I believe in building long-term client partnerships and maintaining ongoing communication to address their evolving needs.
Position: Account Manager/Sales Manager/Client Partner
Category: Sales
Experience: 5 years | English: upper

I have 5 years of experience in the full-cycle sales process, from lead generation to account management. Also, I am responsible for invoicing and solving any kind of issues with existing clients. A huge part of my work is a partnership and building long-term and fruitful collaboration.

Achievements:
-4-th out of 10 sales managers based on annual invoicing;
5+ years of experience in Account and Sales Management
Strong skills in leadership, negotiations, people management, problem-solving, and multitasking skills
Strong technical background and knowledge of information security principles, and techniques. 
Experience in preparing IT Company for ISO 27001 Certification and Compliance
Position: Account Manager / Sales Manager / Costumer Development Manager
Category: Sales
Experience: 1 years | English: fluent

Motivated Sales/Account Manager with 3+ years of experience whose professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty.

Determined professional with experience in handling multinational clients as well an exceptional communicator with great interpersonal and negotiation skills. I have strong leadership abilities and commitment to achieving sales quotas to drive the growth of the company.
Account Manager
Illuminates • Ukraine
Jan 2022 - Now
- Serving as the main point of contact for all customer account management matters
- Building and driving strong, long-lasting client relationships
- Grow account by discovering customer’s business needs and offering relevant solutions & services
- Working closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/ opportunities within or related to the project
- Elaborating all legal project documentation (contracts, acts of acceptance etc.) and ensuring the affirmation of documents on the client's side
SALES & CUSTOMER CARE MANAGER
IAG • Ukraine
Jun 2021 - Dec 2021
- Interacting with customers via calls.
- Working with CRM system.
- Advising on the order procedures.
- Providing a response to customers inquiries, related to the usage of our services.
- Handling complaints and issues.
- Ensuring customers' satisfaction.
- Maintaining a positive, empathetic and professional attitude toward customers.
REAL ESTATE AGENT
Roots Development • Egypt 
Apr 2019 — Dec 2020
- Convincing prospective clients that my agency is the right one to handle their sale and agree with the terms.
- Arranging advertising to promote the property.
- Sending out details of new properties on the market to people on our database. 
- Making appointments and showing buyers around a property.
- Generating lists of properties compatible with buyers' needs and financial resources.
- Preparing representation contracts, purchase agreements and closing statements.
ATTORNEY
Al Owais and Al Matrooshi • UAE
Feb 2018 — Feb 2019
- Advising clients and conducting legal research on their behalf.
- Preparing and reviewing legal documents, contracts and agreements. 
- Dealing with Dubai courts and finalising legal procedures.
ASSOCIATE ATTORNEY
Al Kamel Law Firm • Egypt
Dec 2015 — Dec 2017
- Advising clients and conducting legal research on their behalf.
- Preparing and reviewing legal documents, contracts and agreements. 
- Drafting legal researches, legal opinions and answer legal questionnaires. 
- Preparing Due Diligence reports.
- Supporting clients by accurately interpreting laws, rulings, and regulations.
Position: Account Manager, Sales Manager, Customer Success Manager.
Category: Support
Experience: 5 years | English: fluent


I have been working in logistics field for the past 5 years, building and maintaining long term relationships with customers.
Although it was a life-changing experience which made me very tolerant, empathetic and client oriented professional, I felt that it’s time for me to try new things and start my journey in tech world.
Position: Account manager/ sales/ procurement
Category: Other
Experience: 10 years | English: intermediate


Account manager with a track record of experience working with national retail sales, foreign trade, contract management, and handling the most important client accounts in the company. Deep understanding of national and international bid/tender management processes.  

Strong interpersonal skills, excellent organizational and analytical mindset, problem-solving skills, continuous study and self-improvement character, ability to find a correct approach to each customer and his business needs.

English level- intermediate.
No previous experience in the tech sphere but immense desire to take on new challenges and gain new valuable experience
Remote full-time work
Position: Account Manager / Sales Team Lead
Category: Sales
Experience: 8 years | English: upper

Main achievements:

-  monthly income from the customer base has been increased three times in 6 years of sales department management;
- signed several large contracts, finding extraordinary solutions to meet customer needs. As a result, one new service was introduced in the Venbest services list and 2 new ways of providing services were identified;
-  signed contracts and built strong relationships with large B2B clients. Among them are "Novus Ukraine", "Adidas Ukraine", "LPP Ukraine", "Tedis Ukraine", "Octagon-Outdor", "Big Media".
-  built strong warm relationships with customers, which allowed to reduce the outflow of customers compared to the average company figure.
Hi! I`m currently looking for an opportunity to continue my career as an IT Account Manager.

I worked at security company "Venbest" for 15 years. 12 years of them I worked in the sales department. Last 6 years I managed sales team of 5 managers. My main responsibilities were:

-   building, development and maintenance of strong long-term relationships with key customers and B2B accounts;
-  control over the achievement of the sales team main goals and objectives;
-  possessing of a competitive team spirit and desire to achieve and exceed monthly sales targets;
-  coaching the sales team and supporting them in negotiations, training them how to increase the average contract bill using cross-sell and upsell opportunities;
-  full cycle management of large and medium projects of key accounts;
-  work with possible risks and solving issues on a daily basis;
-   administrative work in the CRM-platform (Bitrix24, OneBox), preparation and analysis of sales reports in order to improve the results of sales team;
-  personal negotiations and closing with new key customers;
-  active participation in strategic sessions on the development of various departments (marketing, service, branches, development and implementation of new CRM).
no lead generation
Position: Account Manager/Service Delivery Manager/Customer Success Manager/Project Coordinator
Category: Project Manager
Experience: 9 years | English: fluent


Achievements:
- Building a support team from scratches;
- Successful long-term cooperation with Porsche;
- Increasing the turnover of a trading company by USD 150k/year;
- Increasing the turnover of the IT outsourcing company by USD 800k/year

Account Manager/Customer Success experience:
- Canadian hosting outsource company;
- Long-term cooperation with Porsche client;
- Long-term cooperation with Israel (Clouds domain) and the UK (Fintech) with 13 people under my responsibility;
- Clients upsell;
- Onboarding for new B2B clients;
- Risks management;
- Cooperation with different departments;
- Hiring manager experience;
- Remote support for famous international companies: Porsche, LEGO, Haribo, Deutsche Bank, DerTouristik, and TUI Cruises.

Service Delivery experience:
- Build a relationship with clients;
- Learn about Clients' business, their products, and how we are contributing through the code we write to making the clients' businesses successful;
- Ensure the team are focused, understand expectations of them, are following process, and delivering solutions on time;
- Publishing weekly status reports detailing timelines, risks, issues, and any decisions made;
- Ensuring that the developers' contributions are valued by proactively building paths to collaboration between Innovecs team members and the client. This includes within the project, around the project, and outside of the project;
- Collaborate with the account exec team to pursue client opportunities to grow revenue;
- Working alongside Development Management leadership to ensure that we are hiring the best talent, and assuring the technical quality of our work;
- Manage the team by monitoring morale and productivity.

Training and courses:
- Product Manager certificate (skillsetter.io);
- Completed training: Web Product management course;
(Analysis, development, and promotion of products);
- Completed training: Product Management for mobile apps;
- Completed training: The unit economy of a growing product;
- Completed training: Product metrics;
- Completed training: Facebook traffic arbitrage course;
- Completed training: ManyChat Messenger Bot Marketing.


Additional info:
- All of my previous jobs were related to people's communication;
- Have one project launched from scratch;
- YEP Starter business incubator participant;
- Entrepreneur mind;
- Team Lead experience;
- Understanding PPC, CR, LTV, CAC, ROI, ROMI, ARPU, CPU, Gross Profit, and Net Profit;
- Understanding SEO;
- Google Analytics.
- I would like to help to grow and evolve the company I will work with;
- Friendly environment;
- Global projects.
Position: Account Manager | Solutions Architect | Head of Customer Success
Category: Support
Experience: 6 years | English: fluent

I have effectively handled a portfolio of more than 20 active customers concurrently, skillfully managing their diverse needs while implementing product enhancements aimed at overall improvement.

Established a customer onboarding process, starting from ground zero and growing it to include five active Customer Success Managers who assume the responsibility of onboarding new customers.

Actively participated in strategic long-term development planning alongside C-level stakeholders within the company.
An enthusiastic committed individual with strong analytical, negotiation skills, a collaborative team-player and a fast-learner. Open to new career opportunities :)

Solutions Architect (currently) with a track record of success in sales, pre-sales, and customer success who is eager to move on. 

I consider myself as a results-oriented and highly driven. I am prepared to draw on my varied background to successfully plan, execute, and deliver projects that surpass organizational goals and client expectations since I am equipped with in-depth industry knowledge, great interpersonal skills, and a passion for generating successful outcomes.

My key-set of skills:
• Project Management: Proficient in project planning, resource allocation, risk assessment, and project execution, ensuring successful project delivery within scope, timeline, and budget.
• Customer Success: Skilled in understanding customer needs, driving adoption, and delivering exceptional customer experiences, resulting in high customer satisfaction and retention rates.
• Sales and Pre-sales: Experienced in identifying business opportunities, conducting product demonstrations, and developing tailored proposals to win new customers and drive revenue growth.
• Relationship Building: Adept at building and nurturing strong relationships with stakeholders at all levels, fostering collaboration, and driving effective communication to achieve project objectives.
• Analytical Thinking: Capable of leveraging data-driven insights to make informed decisions, identify areas for improvement, and optimize project performance.
I want to be responsible for designing and architecting innovative and scalable solutions that meet the specific needs of clients. 

Engaging in in-depth consultations with clients, stakeholders, and cross-functional teams to gather requirements, understand objectives, and identify pain points.

I don't want to waste a time for 15 daily meetings with the team every day, totally :)
Position: Account manager/Specialist of software implementation
Category: Support
Experience: 8 years | English: upper

We started as a small team as a startup with one client and grew up to a company with 30-40 team members and 70 clients in the medicine domain in Ukraine.

I taught more than 3000 doctors to use the products of our company. I can explain hard things easily.

Also, I have experience communicating with foreign customers in goods logistics and route tracking.

I try to help the client in every situation. I do not leave the client alone with his problem and try to provide the maximum level of service.
- gathering requirements
- writing instructions, and guidelines for users
- writing user stories
- writing release notes 
- making guidelines (docs and video)
- communication with clients via chats
- product presentation
- the supporting process of software implementation in client for client
- Resolving customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Determining charges for services requested, collecting deposits or payments, or arranging for billing.
- Contacting customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Position: Account Manager / Success Manager / Customer Support / Customer Care
Category: Support
Experience: 4 years | English: fluent

I was successful at providing clients with the best level of assistance as well as keeping them loyal to us. 
I did build up great communication with the clients, which allowed us to understand their requests and needs better.
Achieved the Lead Position within the team.
As for the range of my responsibilities, please find the info below: 
Respond to customer queries in a timely and accurate way, via phone, email and chat;
Identify customer needs and help customers use specific features;
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users);
Update our internal databases with information about technical issues and useful discussions with customers;
Share feature requests and effective workarounds with team members;
Leading Demonstrations to customers in B2B 
Inform customers about new features and functionalities;
Follow up with customers to ensure their technical issues are resolved; 
Gather customer feedback and share with our Product, Sales and Marketing teams.
Position: account manager/support
Category: Support
Experience: 3 years | English: upper


Customer support;
Organization and control of team work;
Monitoring and evaluation of the team's work quality;
Onboarding and training newcomers;
Formation and reporting;
Solving complex problems;
Cooperation with internal departments of the company;
Assisting clients with incoming inquiries;
Retention, reactivation, upselling of clients.
Position: Account Manager / Support
Category: DevOps
Experience: 11 years | English: fluent


Over 15 years working experience with international companies in Ukraine, USA and UK.

Technical support, account management. Fluent in English and advanced German. Basic Linux, MySQL, Bash/Shell, Azure Application Insights, New Relic
Position: Account Manager/Support Manager
Category: Marketing
Experience: 1 years | English: intermediate


Adops (January 2018 – May 2018)  LeadGem (Affiliate network)  Odessa, Ukraine  
1. Set up of online CPI/CPL campaigns on tracking platform  
2. Modify/adjust campaign KPIs/creatives 
3. Monitor of campaigns status 
4. Analyze click and conversion data in reports  
5. Assist in day-today administrative operations of Advertising team  

Promoted to Account Manager (June 2018 – October 2018) LeadGem (Affiliate network)  Odessa, Ukraine  
1. Build and develop deep client relationship with existing Advertisers  
2. Ensure affiliate strategy is meeting client’s KPI goals  
3. Search of new potential customers and direct advertisers on LinkedIn  
4. Monitor and analyse campaigns performance/ working closely with Publishers  team  
5. Invoicing and tracking of timely payment by clients
  
Advertiser Sales Manager (November 2018 – November 2019)  Pay4Traffic  (Performance Ad network)  Odessa, Ukraine  
1. Search of new advertising clients to get new campaigns on board  
2. Working closely with Publishers team by monitoring and analyzing different traffic sources  
3. Manage all aspects marketing campaign, making sure performance goals are met  
4. Maintain statistics and reporting per each active client 
 5. Work on CPL/CPI model  
6. Invoicing and tracking of timely payment by clients

Assistant to Sales Manager (January 2021 – June 2021)
Shenzhen Ever Shine Logistic Technology. Ltd
- Searching of new clients for logistic services
- Preparation of Email pitch for mass-mailing
- Cold calls to prospects
- Calculation of project cost for potential clients

Recruiter  / Fleet Personal Manager  (June 2021 – till now)
Anglo-Eastern Ukraine
- Monitoring and arranging crew changes
- Correspondence with owner’s representatives, agents over the world
- Searching for qualified seafarers, closing open vacancies
- Signing pre-joining documents and contract with seafarers
- Checking validity crew certification
- Applying for Flag, visa Documents
- Uniform order
- Flights Order
- Maintaining the crewing data base