lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: upper


Customer Service Manager 2020 - 2021
Remote job, Poland
Gaining new customers
Technical support for regular clients by phone
and Internet

Technical Support Specialist 2016 - 2019
Kyivstar GSM
Customer service by phone
Technical support for regular customers
Presentation and sales of company products
A friendly working environment where colleagues with experience are willing to share their knowledge and skills. Opportunity to learn new things, self-development.
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: intermediate


Customer Service Representative Boosta
Apr 2021 – Present 
- attracting potential customers by answering product and service questions; suggesting information about other products and services;
- resolving product or service problems by clarifying the customer's complaints; determining the cause of the problem; selecting and explaining the best solution to solve the issue; expediting correction or adjustment; following up to ensure resolution;
- recommending potential products or services to management by collecting customer information and analyzing customer needs;
- up-selling company products and services to customers and meeting target sale conversions.

Customer support agent, Senior support group representative, B2B agent Tickets.ua
Oct 2017 – Jul 2019 
- providing fast and accurate support for customers via chats, tickets, and phone calls;
- assisting clients with avia-related requests;
- handling B2B requests, working with SRM systems;
- dealing with billing requests;

Besides my primary responsibilities, I initiated a few projects for work optimization: IVR, video instructions for customers, making changes to itinerary receipts, etc.
Position: Junior QA Engineer
Category: QA
Experience: 0.5 years | English: pre


Customer service specialist, cashier, 05/2013 to 02/2016
PrivatBank - Ternopil, Ukraine

Received cash and checks for deposit, verified amounts and endorsements, and
examined for counterfeit bills.
 Explained bank services, financial products and applicable fees to customers to
offer comprehensive service.
 Counted and processed cash deposits with meticulous accuracy, minimising risk of
discrepancies.
 Entered transactions into computer and issued customer receipts

Recruiter, 09/2019 to Current
Randstad Polska - Wroclaw, Poland
 Stayed within assigned budgets and timeframes when searching for and hiring
candidates for job openings.
 Conducted extensive analysis into candidate CVs, searching for keywords and
specific skills to streamline shortlisting.
 Managed candidate hiring processes, from shortlisting candidates to hiring and
onboarding.
 Consulted with executives to determine business needs and ideal candidate traits.
Position: Junior QA Engineer
Category: QA
Experience: 0.5 years | English: upper


Customer Support
Evik_vin_Ukraine | June 2020-August 2021
technical customer support by phone and sms
receiving and processing of applications
control of the team's work
consulting clients on freight transportation all over Ukraine
database maintenance and reporting


Quality Control Manager
Montapac, Poland | February 2021 - September 2022
preparation of products for European import
product quality control
team management
work in a large team
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: intermediate

Completed a course from QATestLab, in which I acquired practical skills in testing web applications, mobile applications and games, creating test cases and checklists.
Customer support manager, advertising manager
Freelance | May 2020 - 2021
- User support in three projects
- Publishing posts on social networks
- Google Ads advertising
- Advertising on a different advertising platforms

Customer support manager
"4Enjoy games" | May 2019 - January 2020
Support for users on Google Play and Zendesk

System administrator
"Lead Line IT" | December 2017 - February 2019
- Installation, configuration and administration of servers based on
Windows server 2008, Windows server 2012, Windows server 2016
(terminal servers and database servers)
- Database administration (MSSQL, 1C)
- Data backup and recovery
- Setting up and maintenance of trade equipment
- Customer support, work with appeals
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: upper

I finished my first step in switching - QA/QC Engineer courses. So I would like to present my skills summary:
- QA testing theory;
- Testing tools: Fiddler, Postman, Selenium IDE, Test Rail, API;
- PM tools: Jira, YouTrack;
- Databases: SQL (SSQL);
- Others: Slack, G Suite, MS Office;
- Teamwork skills;
- Attention to details, analytical thinking.
- As I have experience in customer support I have a high communicational and problem solving skills.
Customer Support Manager 
- Work on reducing the number of requests (writing FAQ in the Intercom, creating Knowledge Base and quick responses);
- Providing customers with pre-agreed information;
- Lead generation.

Customer Service Representative
- Initial processing of the customer's request at the stage of sale and further support;
- Troubleshooting according to customer needs;
- Handling direct enquiries of customers;
- Process improvement.
Position: Junior QA Engineer
Category: QA
Experience: 0.5 years | English: upper

Experienced Team Leader at Namecheap Inc. with a demonstrated history of working in the information technology and customer services industry. Skilled in Analytical Skills, Customer Service, Communication, Organization, Stress-resistance, and Problem Solving. Would like to develop in the Quality Assurance area to be a part of great products.
Customer Support Specialist at Namecheap Inc.
Nov 2019 – Apr 2021

Quality Assurance Analyst at Namecheap Inc. (Part-time)
Nov 2020 – Present

Team Leader at Namecheap Inc.
May 2021 – Present
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: pre


Customertimes | Salesforce, SAP & Enterprise Technology Consulting & Products

What is software development and software development methodology
What is testing
Levels, methods and types of testing
Analysis of software requirements
Test design
Design Test Practice
IDE, Version Control and Git Branching
Additional tools for working with assignments, tests and more
Testing web applications
Basics of WEB technologies for QA specialists
Testing desktop and mobile applications
Basics of working with the Database for the tester
Basics of automated testing
Load testing and tools for its implementation (JMeter, Gatling)
Practical concept of test design and exploratory testing skills
Position: Junior QA Engineer
Category: QA
Experience: 1 years | English: upper

The project I worked on was large with various sub-functionalities. Therefore, I have the feeling that I worked on several different projects, and not on 1.
CustomUSB is a company that specializes in creating custom USB flash drives and other digital storage solutions for businesses, organizations, and individuals. Their website, CustomUSB.com, showcases their products and services, and allows customers to design and order their own customized USB flash drives.

On the CustomUSB website, customers can browse through a wide range of customizable USB flash drives, including unique designs, shapes, sizes, and materials. They can also add their own logos, graphics, or text to the flash drives to make them unique and personalized. In addition to USB flash drives, CustomUSB also offers other digital storage solutions such as external hard drives, SD cards, and power banks.
Position: Junior QA Engineer
Category: QA
Experience: 0.5 years | English: intermediate

I was certified at the SoftServe Academy.
Gained project experience of working with a team, performing complex tasks.
In 5 months of work, I improved my skills in QA Engineering.
CyberChisel:
Warehouse management system. Is a full-featured, highly scalable solution for running a warehouse. 
The software is configurable, making it easy to use with a wide range of products. System works on all desktop, laptop, tablet, and smartphone mobile devices.
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: intermediate


Cyber Tech academy
Software Test Engineer, Intern
Knowledge of software QA tasks such as writing end-to-end test plans and test cases
Knowledge of software development, functional and system testing procedures, and QA standards 
Knowledge of testing tools, data analysis, information architecture and manual testing
Knowledge of system testing business process, regression, and testing life cycle 
Detail-oriented with strong analytical and troubleshooting skills 
Ability to focus on and meet tight deadlines 
Clear written and oral communicator
Position: Junior QA Engineer
Category: QA
Experience: 0.5 years | English: upper

My primary specialty was a teacher of English and German (6 years of experience). As I can teach someone, I also know, how to study on my own. And I started doing this. I worked as a copywriter for foreign companies for 5 years. Also, I've studied to be a marketing specialist and SEO specialist. I successfully worked for a year before the war with Google Adwords, Google Analytics, Facebook Ads, and link building remotely on 2 projects. So, I've got already experience with content creation (copywriting), PPC, and link building for foreign clients. I started studying further, to become a QA engineer. I'm going to prove the acquired skills and develop my knowledge for further proceedings.
DareIT Automation Project/ Certificate
QATestLab Training Center/ Certificate with scores.
Previous:
Teacher of English and German languages at secondary school (6 years),
English Copywriter (5 years),
PPC (Google AdWords, Google Analytics) (1 year),
Link building (6 months)
Remote only
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: intermediate


Database administrator                
LLC “S-Mail” (Kyiv)             
 05/2018 – 04/2019 
Functional:
• Processing client databases
• Processing client databases (1C)
• Mailing messages to client databases
• Quality control and monitoring dispatches
• Creating layouts for printing
• Filling documents, reporting management


Test training from “SkillUp” (Kyiv)                                                                   04/2019
Testing metodology, standarts and best practices
Foundation of HTML, CSS
SQL requests etc.
Obtain a Junior QA Engineer position in a team of professionals and learn new techniques. Succeed in software testing.
Position: Junior QA Engineer
Category: Data Analyst
Experience: 1 years | English: intermediate


Database analyst
from 09.2019 to now (2 years 9 months)
BGL Microfinance LLC, Kyiv (Financing of individuals)
Responsibilities as an analyst:
- work in BPM and DataMarts;
- data reconciliation in Excel;
- reconciliation of cash flows through all channels of withdrawal and delivery (online banking, cash registers);
- control and payment of overpayments;
- control over the distribution of commission and interest repayments;
- writing SQL-queries;
- writing product requirements on Confluence;
- bug fixes, writing specification in Jira;
- API testing in SoapUI.
QA Engineer 
Test Team Now, Kyiv (IT)
- website testing;
- finding discrepancies in accordance with customer requirements;
- creation of test documentation.
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: intermediate

Mastered documentation of test cases and bug reports
Skills to work with SQL databases
I know Postman and API programs
Working with data lists with JSON and XML extension
Database in DBeaver:
- Application of previously acquired initial database skills
- Specification documentation testing
- Application of free review technique for preparation and
negotiation of conditions
Working with the Trello API:
- review of api documentation
- analysis of the main functions of postman
- creating Environments in postman
- creating cards on boards in trello with postman
- adding tests to postman requests
Working with JSON and XML:
- Worked with data lists with JSON and XML extension
I am a Junior QA Tester with strong attention to detail. Since I start testing, I learned how important is to be meticulous and a team player. Mastered documentation of test cases and bug reports, skills to work with SQL databases, I know Postman and API programs. The software life cycle (SDLC) and development methodology that were chosen for this project, levels of testing to be considered (unit, integration, system, acceptance), product and project risks.
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: upper

-Internship, MasterDynamix, Kyiv
November 2022 - december 2022
Internship on a real project. Interaction with the team through the Jira system. I have tested input fields - login name and password. Compiled tests for input fiesls: test cases, text design techniques, equivalent class  and valid/ invalid data;  Bug Reports in Jira
- Practice in Qwasar Silicone Valley and get certification
- Finish course Manual QA from Techmission
• Database Operator , Marketing Research System, Kyiv
      
- Entering data into the database
- Recognition and interpretation of photographs, photo text
- Pharmaceutical Nomenclature Coding

    • Internship, MasterDynamix, Kyiv
November 2022 - december 2022
Internship on a real project. Interaction with the team through the Jira system. I have tested input fields - login name and password. Compiled tests for input fiesls: test cases, text design techniques, equivalent class  and valid/ invalid data;  Bug Reports in Jira
I would like to work in a big team, or in a startup, where I could learn new things and get in touch with colleagues to gain experience
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: intermediate


Date: August – September 2021
Project Name: Green City social project (Soft Serve Academy)
Responsibilities: requirements analysis, creating test items and test cases, test execution, defect reporting, confirmation and regression testing.

Date: July – August 2021
Project Name: Order Management System (Soft Serve Academy)
Responsibilities: requirements analysis, test execution, defect reporting, test confirmation and regression, test summary report in the test completion.
Position: Junior QA Engineer
Category: QA
Experience: 1.5 years | English: intermediate

Dates				:	April-June 2020
Job Position			:	Junior Test Engineer
Work Place/Company    	:	freelance/online platforms          
 During training I got knowledge of SDLC methodologies such as Scrum/Agile and Waterfall; differences between tester, QC and QA; requirements analysis and requirements creation; testing types, testing  techniques; test cases development; different testing documentation such as Test Case, Test Suite, Bug Report, Test Plan and Test Strategy. I had practical experience in testing, bugs hunting and bug reports creation.
Dates				:	July 2021 - March 2022 
Job Position			:	Junior Test Engineer
Work Place/Company    	:	online platforms/ RubyLabs 
                                                company

Responsibilities:
-	Test web/mobile products;
-	Defects hunting;
-	Bug Reports creation
-       Writing test cases/checklists

Worked with such platforms: 
-       Jira, Confluence, Braze, Chargebee, Optimizely, mParticle, Amplitude, Sauce Labs

Dates				:	April-June 2020
Job Position			:	Junior Test Engineer
Work Place/Company    	:	freelance/online platforms

Responsibilities:
-	Pass internal tests;
-	Test web-products;
-	Defects hunting;
-	Bug Reports creation.
Position: Junior QA Engineer
Category: QA
Experience: 1 years | English: intermediate


Dates : November - January 2021-2022
Job Position : Junior Test Engineer
Work Place/Company : freelance/online platforms
- Testing of web application by using Chrome DevTools 
- Manual Rest API testing by using Postman  
- Test execution and bug reports creating by using Jira bug-tracking system 
- Analysing of requirements documentation  
- Creating test documentation
Position: Junior QA Engineer
Category: QA
Experience: 0 years | English: fluent

I have got a Certificate "Software Testing" issued by SkillUp Ukraine as well  as the First Certificate in English Grade A
Dear Recruiter,

My name is Olga Sokolovska and I am interested in a position of Junior QA Engineer.

 I am a beginner QA Manual Engineer. I have 4 months of experience in testing web applications, strong 
theoretical basis in QA, a great desire to develop professionally. 

My skills include understanding of project life cycle and software development methodologies, knowledge of testing types, creation of test documentation (Test Cases, Checklists, Bug Reports), test design techniques (Equivalence Partitioning, Boundary-Value Analysis, Decision Table), basic 
knowledge of HTML, CSS, SQL, DevTools. 

I am communicative, highly self-motivated, responsible, punctual, attentive to details and a quick learner. My level of English is C1. I would be glad to become a part of your team. 

Always open to communication about possible cooperation. 

Yours faithfully, 
Olga Sokolovska
Position: Junior QA Engineer
Category: QA
Experience: 0.5 years | English: upper


Dear Representative of the Company!
I am a Junior QA Engineer with a little practical experience, but with strong knowledge of QA theory, methodologies, and standards. My experience includes: creating test documentation (test plan, checklist, test case, test report, RTM), creating and tracking bug reports (Jira), TestRail, client-server architecture, functional testing of web and mobile applications, Chrome DevTools, HTML 5, MySQL, CSS, Selenium IDE.
I’m good at looking for bugs, I love to write test documentation and I have an analytical type of thinking, so I think I’m good for the position of Trainee/Junior QA engineer.
Position: Junior QA Engineer
Category: QA
Experience: 4 years | English: upper


December 2018 – Dec 31 2019: CIMAC Ethiopia
Associate System Analyst
Deal with providing an ERP solution to business (Microsoft dynamics Nav), designing reports from a company database, Developing and Testing IT Solutions, Testing Customer Requirements for Go Live., Training and preparing manuals for end users, Manual configuration tests on CoTS products.
Oct 2020 – April 2021: Abbahawa Trading PLC
Junior Enterprise System Expert
IT Support to company Site users, solutions to company business process problems, Mapping Solutions to real life processes in (Microsoft dynamics Nav), Developing solutions and testing for UAT, Training and preparing manuals for end users, Testing Prebuilt subsystem apps for integration,
April 2021 – March 2022: Unlimited Systems PLC
ERP System Analyst/Developer
Gather customer requirements, Customizing business central, Developing Business Reports and Giving Customer Support, Testing Customer Requirements for Go Live, Developing and Testing IT Solutions to STS, Develop Extensions for CoTS solutions.
March 2022 – To Date : Excellerent Technology Solutions (EDC) (Contract)
Quality Assurance Engineer
Testing and Assuring Solutions For Safaricom Rollout in Ethiopia.

I Want to improve my income and experience.
Position: Junior QA Engineer
Category: Other
Experience: 0 years | English: upper

Excellent communication skills gained through my experience of working as a volunteer, interviewer, able to convince,  build successful communication between people, motivate and negotiate the team, moving toward success and good results.
Diplomacy and high culture  in communication.

Critical thinking, academic writing, creating reports, public speaking, working with different resources to obtain needed information.
December 2018 - June 2019: IT International Sales Manager, Enestech Software
ENESTECH Software a technology and Software development company headquartered in Dublin, Ireland. It has been established in 2014 to develop IT projects oriented on the fast growing markets. Responsibilities:
- Fulfill and increase the company's sales plan
- Product presentation, organization
- Build relationships with market leaders to find new partners
Achievements:
- B2B Sales

March 2018 - June 2018: Dental System 3D Tooth Designer, 3Shape
3Shape is a Danish hi-tech company specializing in the production and development of 3D solutions (3D scanners and 3D software) for industrial and healthcare applications, such as hearing and dental aid production						

Technologies: CAD/CAM, E scanners, CRM, Bugzilla					
Responsibilities: 
As a 3D Tooth Designer, I have built and improved different types of 3D teeth constructions. Another part of my responsibilities was to analyze and update guidelines in English & French; prepare business presentations. To find solutions for clients and to figure out & solve clients’ issues, I communicated advanced topics of dentistry to clients.
Achievements:
- Understanding of IT company processes, Agile workflow
- Taking part in prioritization, decision making and planning
- Receiving always positive feedback from customers

May 2017 - December 2017: Promoter,  HUBER, Event Promotion, Montreux, Switzerland	Responsibilities: 
Communication with guests on VIP events
Achievements :
Improving skills of communication and networking
						
Febryary 2017 -  December 2017: Stagiaire, Laboratory, HUG, Hôpitaux Universitaire Genève
The research project was devoted to cellular and molecular immunology, mainly to the analysis of HLA expression and its modulation by lymphokines. 

Responsibilities:					
Organizing and conducting experiments in laboratory of Transplantation, Immunology and Osteoimmunology.					
Achievements:
Critical thinking, academic writing, creating reports, public speaking, working with different resources to obtain needed information.
Gaining knowledge of statistical analysis & research using computer tools (R Studio)
Linux basic knowledge: bash, writing scripts.
Position: Junior QA Engineer
Category: QA
Experience: 0.5 years | English: intermediate

I have found a critical bug in Dominos's Pizza web-page which lead to a continuous loop that wouldn't allow the user to complete an order and this bug was highly appreciated by the Product Owner.
December 2020 - Present Time
Manual functionality tester at uTest.com