Position: Sales Representative (Business Development/Account executive)
Category: Sales
Experience: 4 years | English: fluent

Reply.io: Introduced the process of categorizing the incoming support chats on the Intercom platform. This has further enabled in-depth analytics around support coverage, content quality, and product shortcomings.

Magecom:
Took full ownership over an RFT (Request For Tender) development of “The Body Shop” official website frontend revamp which included but wasn’t limited to: 
 Creating and validating all of the related documentation 
 Led all of the calls and presentations with “The Body Shop” representatives  Led the development team on the presale stage which included the creation of the POC 
 Developing a strategy for RFT competitiveness increasement 
 Took the initiative and successfully implemented a closed beta version of the SEP service “Flockta” which led to a significant increase in sales representative efficiency 

Bamboe Marketing: created the sales process during 1 month, which lead to the first sale.
Bamboo Marketing -  Business Development (part-time) (SaaS, B2B)
      MARCH 2022 - present time/ The Netherlands (Remote)
      I was hired as a contractor to create the sales funnel and help to set up the sales processes
Main duties: 
Find suitable software for cold email outreach, lead generation, CRM, etc.
Conduct research to identify new markets and customer needs
Determine viable leads
Generating new business leads
Find contact information for the existing leads
Creating the sales funnel
Outbound and Inbound Drip campaigns
Linkedin outreach campaigns
Creating campaign steps based on the needs and pain points of the market
    
Incredible Projects -  Business Development (part-time) (SaaS. B2B)
     Was hired as an assistant to develop new logos in Benelux for the Norwegian product
     MAY 2022 - present time/ The Netherlands (Remote)
Main duties: 
Conduct research to identify new markets and customer needs
Determine viable leads
Generating new business leads
Find contact information for the existing leads
     
Actiomix (Magecom) - Business Development/Account Executive (SaaS, Outsource, Outstaff)
MAR 2019 - DEC 2022/ Ukraine (Kharkiv), The Netherlands (Remote) 
Main duties: 
Exploring new growth opportunities for dedicated clients 
Forming new strategic partnerships on behalf of dedicated clients 
Creating the sales funnel 
Outbound and Inbound Sales
Creating campaign steps based on the needs and pain points of the market
Qualifying leads (SPIN, MEDDIC)
Negotiation and handling objections 
Closing and further relationship building (account management)
Monthly KPIs and targets (calls, signed contacts)
SaaS and B2B sales
      
Reply.io - Customer Support Agent (SaaS)
FEB 2017 - MAR 2019 / Ukraine (Remote, West Coast TZ) 
Main duties: 
 Providing advice and technical support to the users of Reply.io marketing outreach SaaS
 Assisting users with troubleshooting technical issues, and managing billing inquiries
 Pre-sales support: delivering product demo sessions, onboarding new customers, setting up 3rd party integrations (Salesforce, Zappier, and others)