lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Business Analyst
Category: Business Analyst
Experience: 4 years | English: fluent


At Wema Bank, I worked as a Business Process Analyst where I was able to recommend and drive the implementation of several process improvement initiatives such as;
POS product process enhancement (deployment of POS performance and monitoring solution)
Automation of card dispute resolution leveraging RPA integration. 
Implementation of Customer Interaction Management solution
Bank-wide complaint management process review.
At UBA, I worked as a pioneer member of the Process Design and Optimization unit in the Customer Experience Management department where I was able to;
Review over 20 processes and recommended process automation, digitization, and improvement initiatives tailored at improving SLA, TAT, and operational efficiency bank-wide
Design the automation of Drop-Off Management process on mobile channels; Temporary Overdraft request automation; Account reactivation process automation; Customer engagement process automation; Instant bills onboarding automation to mention but a few.
At Primera MFB, I currently work as a Business Analyst/Project Manager. Working on this role, I have been able to achieve the following;
Manage the SME Loan Automation project.
Oversee the implementation of loan collection and recovery solution; individual and Corporate KYC process automation; NIBSS i-Gree integration,; Core Banking Application enhancement. 
Lead the NIBSS Instant Payment (NIP) integration project and several other projects using both waterfall and Agile methodologies as applicable. 
Automate business processes leveraging Microsoft Power Platform Solutions (Power Apps and Power Automate - Desktop & Cloud).
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper


Audit Analyst (October 2017 – April 2018)
•	Requirements elicitation and documentation 
•	Re-producing reported issues and creating respective tickets for IT in JIRA
•	Creating, updating Specification files for IT based on Customers’ or Company’s requirements
•	 Reviewing and updating of Documentation

Supervising Invoice Auditor (November 2015 – October 2017	)
•	Managing teams of up to 8 auditors
•	Teaching team’s newcomers, creating learning plans, performing progress reviews
•	Performing analysis of data and creating reports for customers and management
•	Performing Internal Audits in different departments
•	Analyzing and improving the clients’ business processes
•	Analyzing the possibility to automate or improve the internal processes
Position: Business Analyst
Category: Business Analyst
Experience: 11 years | English: fluent

A lot of challenges from day to day for a 10 year, big network, fantastic experience, which allow to growth to Senior Manager.
Audit Senior manager in PwC
New challenges, experience, smart team, corporate culture
Position: Business Analyst
Category: Business Analyst
Experience: 0.5 years | English: fluent

In a recent year, I managed to decrease time spent for a projects execution on more than 30% through more efficient approach to work, prioritization tasks and proper allocation and delegation of tasks among / to team members.
Audit team leader in external financial audits of companies providing financial and non-financial services, audit related engagements (e.g. reviews, agreed-upon procedures engagements, due diligence reviews, forensic projects).
Has extensive experience in audit of financial statements in compliance with Ukrainian accounting principles and International Financial Reporting Standards.
Overview of business processes and controls in audited companies. Performing internal controls tests. Investigating control issues. Conducting interviews with clients (including top management). Preparation of audit documentation. Direct communication with stakeholders.
Worked with clients in domains: agriculture, automotive, distribution, insurance, mining, production, etc.

I’m currently looking for new opportunities as Business Analyst.
Position: Business Analyst
Category: Business Analyst
Experience: 0.5 years | English: upper

I have not been working in the IT-sphere for a year, but I use my tech knowledge as a Tech admin anywhere I can. Mainly on optimization and automatization. 
Using internal programs like Qualtrics, I improved the feedback form fill ratio and received more open feedback than before.
Automatize surveys and tests. For example, a test took about a day to check and know it is automized with Qualtrics tools.
As Internal Training Coordinator, I got the opportunity to build healthier communication with other departments. Agreed rules of communication helped to conduct more training than usual. By doing that, we managed to reach Year KPI's less than half a year.
(Aug 2020 – Jan 2021) 
Spend half a year on the Tech Support position. I improved my communication skills, problem-solving, and written and spoken English. I have worked with Salesforce and Teamviewer mainly.

(Feb 2021 – present)
Now I work in Big4 company in corporate university as Tech admin and Internal Training Programs Coordinator.
As tech Admin, I do administrative work on our website (Tilda) and create e-learning courses (Articulate).
As Internal Training Coordinator, I manage our clients' accounts and manage cross-department communication.
Recently I finished BA course from product IT company. 
After succeeding on the final task, I realized that I liked our job with a team. Mainly we analyzed the market, created a product, and calculated if it was financially profitable to launch that idea. 

So, I think it would be great to work with the product. I would be glad to work with data analysis, requirements prioritization, a/b tests, and hypothesis testing. And find the best solutions for the product in communication with customers, dev team, etc.
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: intermediate

August-2020 – 24.02.2022 – Entrepreneur
Project: School café. – managed a team of 3.
•	Interact with customers, setting up and managing a system of automatic orders collection and distribution payments and receivables control, retail
•	Interact with suppliers, assortment coordination, placing orders, reconciliation of settlements, payment
•	Financial management 
•	Accounting 1C-8, accounting automation, logistics
	August-2017 – August-2020 – Chief Accountant - 250+ employees
Project: Printing house “Triada” (corporation "Ranok"):
•	Managed a team of 4 (accounting department)
•	Oversaw accounts of 6 legal entities (3 VAT payers, 3 on а simplified taxation system)
•	Conducted financial analysis (Oracle BI reports, Balance, P&L, Cash Flow)
•	Prepared financial statements
Other duties included:
•	accounting automation 
•	accounting of foreign economic activity
•	Accounting (1С-7, Oracle)
•	control and maintenance of internal corporate settlements 
	March-2016 – August-2017 –Accountant - 250+ employees
Project: “Ranok-Creative” ltd. (corporation "Ranok"):
Duties included:
•	preparing of financial statements
•	accounting automation 
•	Accounting (1С-7, Oracle)
•	search and eliminating errors in books of previous periods using Oracle BI reports
August-2020 – 24.02.2022 – Entrepreneur
Project: School café. – managed a team of 3.
•	Interact with customers, setting up and managing a system of automatic orders collection and distribution payments and receivables control, retail
•	Interact with suppliers, assortment coordination, placing orders, reconciliation of settlements, payment
•	Financial management 
•	Accounting 1C-8, accounting automation, logistics
	August-2017 – August-2020 – Chief Accountant - 250+ employees
Project: Printing house “Triada” (corporation "Ranok"):
•	Managed a team of 4 (accounting department)
•	Oversaw accounts of 6 legal entities (3 VAT payers, 3 on а simplified taxation system)
•	Conducted financial analysis (Oracle BI reports, Balance, P&L, Cash Flow)
•	Prepared financial statements
Other duties included:
•	accounting automation 
•	accounting of foreign economic activity
•	Accounting (1С-7, Oracle)
•	control and maintenance of internal corporate settlements 
	March-2016 – August-2017 –Accountant - 250+ employees
Project: “Ranok-Creative” ltd. (corporation "Ranok"):
Duties included:
•	preparing of financial statements
•	accounting automation 
•	Accounting (1С-7, Oracle)
•	search and eliminating errors in books of previous periods using Oracle BI reports
I am a highly motivated student of BA-course in Hillel IT-school, looking for trainee/intern business analyst position. I have experience in business management, financial management, аccounting (7 years). That’s the reason why I'm most interested in fintech project.
Position: Business Analyst
Category: Business Analyst
Experience: 1.5 years | English: intermediate


August 2021 – Present
Banza IT Company | Kiev, Ukraine
Business Analyst
December 2018 – March 2019
Informtehservice | Belgorod, Russia
Product Consultant
PROJECT EXPERIENCE
November 2021 – February 2022
Customer: Eridon | Ukraine Industry: Agriculture
October 2021 – February 2022
Customer: PJSC Sberbank | Russia
Industry: Banking
June 2022 – Present
Customer: JSC Otbasy Bank | Kazakhstan
Industry: Banking
August 2021 – December 2021
Customer: DILA | Ukraine Industry: Healthcare
Responsibilities:
 Analysis of the current business processes and finding ideas for the development with the project headed team of 6 members
 Requirements management and writing Technical Design Document (TDD)
 Coordination of system implementation concept and technical design with customers
 Set up of technical tasks for the development team and controlling the quality of the project solution
 Configuration of the system interface
 Creation of a user manual and conduction of trainings for clients
 Work with agile development methods
 Task assessment
 Consultation of clients on the product and all product modules
 Set up 1С Program
 Technical support and troubleshooting
Position: Business Analyst
Category: Business Analyst
Experience: 3 years | English: intermediate


AUGUST 2022 - PRESENT DAY
Product owner/ INGO, Ukraine
Insurance company
Product owner of CRM implementation project.
NOVEMBER 2021 – JULY 2022
Business analyst / Banza, Ukraine
IT company, vendor of low-code platform Creatio.
Analytics of the "Credit Conveyor in CRM" project for one of the system banks of Uzbekistan (scrum).
Database structure modeling (UML), business case creation, business processes modeling for the case (BPMN 2.0), development of functional requirements for processes implementation, description of integration methods with customer microservices and external sources. Taking a product demo.

SEPTEMBER 2018 – OCTOBER 2021
Business Analyst / INGO, Ukraine
Insurance company
Analyst of the Project Management Office. Analyst of the projects: "Improvement of the operational environment of the Contact Center" (scrum) and "Transformation of the loss settlement model" (waterfall, also PM at the project). Pre-project analysis. Identification and management of business requirements. Stakeholder relationship management. Modeling of business processes. Development of functional requirements. Maintenance of project documentation (MS Project). Taking a product demo. Operational tasks of the "retail business" direction (development of functional requirements)
Position: Business Analyst
Category: Business Analyst
Experience: 4 years | English: fluent

PMI - ACPR, 
Certificates of Udemy courses,
The winner of Hackhaton Azerbaijan,
Mentor of "Digital femmes" Azerbaijan
AUGUST 2022 – PRESENT
DEPARTMENT OF PROJECT MANAGEMENT, BUSINESS 
ANALYST / PRODUCT OWNER, KRUSCHE&COMPANY  LLC
Business analyst, product owner, who is the first contact person for the requirements of the development team, serving as a link between the product management department (based in London and Switzerland) and the development teams. Active participation in requirements collection, product/service definition, scope definition, decision-making and technical implementation planning. Some direct interaction with end users (for example, marketers, manufacturers) with the help of the product owner and a business analyst on the part of the customer. Writing detailed development requirements in Jira and familiarizing with them together with PO and BA from London. Explanation of the details and answer to the questions of the development teams.

SEPTEMBER 2019 – PRESENT
DEPARTMENT OF BUSINESS ANALYSIS AND APPLICATION, BUSINESS 
ANALYST, CYBERNET  LLC
Business analyst, engaged in all relevant project activities, customer relationship management and software development/customization processes. Applying skills and knowledge in business analysis domain to help customers achieve the best results in terms of processes definition, optimization, and digitalization. Preparing precise and easily understandable business analysis documentation (BRD, requirements elicitation plan, solution manuals, process workflows etc.)

MAY 2019 – SEPTEMBER 2019
BUSINESS ANALYSIS UNIT, BUSINESS ANALYST, EURODESIGN CSC
Business analyst, project analyst, product owner. Working closely with the company customers, performing cross-selling and up-selling in line with business analysis duties. Displaying  leadership skills by motivating and managing other team members, including business analysts and junior business analysts. Applying skills and knowledge in business analysis domain to help customers achieve the best results in terms of processes definition, optimization, and digitalization. Preparing precise and easily understandable business analysis documentation (BRD, requirements elicitation plan, solution manuals, process workflows etc.)
I plan to work online. I will be glad if my working time is assigned according to the time of the country in which I am located. I am happy to join trainings, courses, seminars. I will be glad if the company provides a computer and other small office equipment, as well as medical insurance.
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: upper

Improved the requirements for new functionality and created the documentation for existing product features, while facilitating the work of the team and reducing the time of meetings.
find the ways to improve the performance of the product
find resources to make the redesign
- Available for engineering to answer product questions, test and accept stories, and generally do everything to unblock all functions to ensure speedy delivery of new functionality;
- Prioritize work, story planning, roadmap estimation;
- Take responsibility for product;
- Plan the product roadmap in cooperation with manager and other Product Managers as part of the strategy, the overall roadmap and on business goals ensuring alignment.
- Analyze business requirements and design documentation; 
- Create user, business, functional and non-functional requirements; 
- Take accountability for ensuring documentation of actions, decisions and follow-ups within meetings and communicating these to the correct audience.
It does not matter, big a small company, new or already formed team. I just obsessed with new experience and challenges
Position: Business Analyst
Category: Business Analyst
Experience: 2 years | English: upper


Avirise |  Sep 2021 - Present
- Communication with Product owner to elicit requirements; 
- Database design;
- Preparation and maintain projects documentation: Story map, Feature map, User stories;
- Distribution of mockups;
- Requirements management and documentation; 
SoftServe Opensource Project |  December 2020 - Aug 2021
- Conducting stakeholder analysis, plan communication strategy taking into consideration its results and project specifics. 
- Preparation and maintain project documentation: user stories, BPMN and UML diagrams, Use case diagram. 
- Communication with customers to elicit requirements and translating them to the development team. 
- Managing solution scope. 
- Decompose and elaborate requirements according to business priorities. 
- Requirements management.
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper


A year of experience as a data scientist in a med-tech startup, where was working on calculating risks for diseases and predicting diagnosis using Bayesian Networks.
Technologies:
- Netica;
- Python;
- Java;
- Neo4j graph db.

5 month of experience (till the start of war) as a teacher in an offline school of programming for kids (Python and Scratch).
Position: Business Analyst
Category: Business Analyst
Experience: 4 years | English: upper

2021 — 2025	
National University of Kyiv-Mohyla Academy – The Doctoral School (Applied mathematics)  
Currently conducting the research and working on an PhD thesis. “Metric dimension of metric spaces”
Relevant Courses: (Covered 4 ECTS credits out of 60 required)   

2015 — 2021	
National University of Kyiv-Mohyla Academy – Bachelor and Masters degree (Applied mathematics)  

21 January 2022
 Business Game “InTime” - prioritization and teamplay

19 January 2022
 «Master of negotiations», Growth school (Iryna Stegostenko, business trainer)

1 December 2021
 «Business communications», (Iryna Stegostenko, business trainer)

16 July 2021 
 «Business Analysis Intensive», E5 (Epam) (Mariya Popova(Terletskaya), Lead Business Analyst in ITcompany EPAM Systems) 
		
10 November 2020 
 «Business Analysis in IT», Web academy (Kyrylo Bieliavskyi, Lead Business Analyst in ITcompany SoftServe)
BA, 4 years 
-	transmission of company goals, values and understanding of business to clients. Providing detailed inside information of the development process, context and other project specifics; 
-	communications with international clients. Individual approach to interaction with stakeholders throughout the whole process of project implementation.;  
-	organization of internal cooperation between various structure units inside the company; 
-	knowledge sharing and teamwork development, conducting of educational trainings and presentations for company staff; 
-	management of project development following the approved methodological program and set deadlines, clear prioritization of tasks; 
-	setting of a technical requirement(ТЗ) that includes an explanation of objectives and sharing them with team stuff; 
-	process and personnel management; 
-	solving potential issues during the project development, making design changes if needed; -ensure timing and task implementation by required deadlines; 
-	testing and verification of product; 
-	work with SQL, Postman, API, Jira; 
-	knowledge of SDLC (Software life cycle (Agile, Scrum process, etc)); 
-	Using business process modeling, prototyping, diagrams, and modeling tools; prioritization techniques and scope management.
-	Writing relevant documentation (BRD/Vision and scope document).
Position: Business Analyst
Category: Business Analyst
Experience: 8 years | English: fluent

FinTech domain: as a BA, I took an active role in creating a banking platform that was recognized as the "World's best investment SaaS solution" in 2009. 

B2C/B2B: as a Project Lead I coordinated team's efforts in developing a custom-made CRM solution for Fortune 500 company. My personal input was recognized with 3 awards.
Background:
- 10 years of team leadership providing project management and business analysis;
- 9 years in client and service management on a large scale projects including Fortune 500 companies;
- 8 years in risk assessment analysis & business plan development;
- 8 years in software development and product management.
1. Remote work only.

2. My expectations for the project/company would be to have a strong focus about its development plan and provide a professional work environment in which I can contribute to the team efforts.
Position: Business Analyst
Category: Business Analyst
Experience: 2.5 years | English: fluent

- Helped improving sale and project management effectiveness by implementing changes to the work process
- Conducted end-to-end requirements elicitation including developing a product roadmap, SRS, models, and wireframes for 30+ projects
 Worked with Customer Support Team to optimize the workflow and business processes and decrease Order to Dispute cases, achieve above 90% customer satisfaction rate
- Decreased number of guidelines violations in Customer Support Department from a maximum of 212 per month for a team of 15 members to a maximum of 118 per month for a team of 23
- Doubled Quality Assurance Team productivity using coaching techniques and system modifications related to processes automation
- Offered over 30 major system tweaks to increase Sales and Customer Support Teams productivity
BA conducting end-to-end requirements elicitation and validation for EU, UK, USA, and Canadian businesses. 
Strengthen up product management skills to be capable of finding the best-fitting solution to any business need in the given constraints and pass IIBA certification (planned for Dec 2020 -Jan 2021)
Samely tasks with almost to none effect on end-customers business
Position: Business Analyst
Category: Business Analyst
Experience: 0 years | English: upper


BA course (Hillel IT school 2022)

Landscape architect (1.5 year)
• project management from 0 to implementation 
• identification of primary customer
requirements
• communication with the customer throughout the project 

Pre-school teacher (2 years)
• teaching children from 3 to 14
years old
• constant communication with parents