lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Billing Manager/Payment Analyst/Billing Product Manager/Risk Manager
Category: Data Analyst
Experience: 2 years | English: upper


Hard-working, motivated and enthusiastic person. Always strive to achieve the highest results possible and accept every challenge. Looking for personal growth and new possibilities.

Brainstack_
Full-time · 1 yr 11 mos
Kyiv, Kyiv City, Ukraine
Billing Risk Manager
Mar 2020 - Aug 2021 · 1 yr 6 mos
- Chargeback and refunds covering;
- Knowledge of Visa/MasterCard rules and policies;
- Work with such payment providers as Checkout, Bluesnap, DLocal, Wirecard, Cardpay, Stripe, PPG, Payzen, Centrobill, CashFlows, SafeCharge, Maxpay, HiPay, Ecommpay and others;
- Fraud prevention.

Achievements:
- Covered 20K+ cases of refunds and chargebacks;
- Prevented a loss of 500K+ USD.- Chargeback and refunds covering; - Knowledge of Visa/MasterCard rules and policies; - Work with such payment providers as Checkout, Bluesnap, DLocal, Wirecard, Cardpay, Stripe, PPG, Payzen, Centrobill, CashFlows, SafeCharge, Maxpay, HiPay, Ecommpay and others; - Fraud prevention. Achievements: - Covered 20K+ cases of refunds and chargebacks; - Prevented a loss of 500K+ USD.…see more

Customer Service Support Manager
Oct 2019 - Mar 2020 · 6 mos
- Covering customer chats, calls and emails;
- Problem solving and improvement of customer experience;
- Creating reports.

Achievements:
- Successful solving of 5000+ customer requests

Also worked as Mastercard Concierge Manager (9 mos). More information you can find in my CV.
Position: billing manager,treasury manager
Category: Other
Experience: 9 years | English: intermediate


Monitor the billing process and ensure accurate and timely customer billing
Complete bank account maintenance from direct transfers to QuickBooks/Sage accounting
Identify opportunities to improve billing efficiency and accuracy and implement strategies to achieve these goals
Review and analyze billing data to identify trends and areas for improvement
Collaborate with other departments such as finance and customer service to ensure smooth and efficient payment operations
Respond to billing requests and resolve billing issues as needed
Prepare and submit reports to senior management
Position: Billing Operations Team Lead / Billing Manager
Category: Other
Experience: 4 years | English: fluent


Experience: 
Have 5+ years of experience in Customer Service and 4 years in Billing Support. (Billing Manager 2 + 2 as a Billing Support Team Lead)
I have profound experience building support teams and processes from scratch.
Experienced being a supervisor and main decision-maker in finance, legal, product, and customer-related inquiries. 
Having experience improving CSAT and performance metrics.
Experienced in implementing operations and customer flows aimed at processing refunds, alerts, and chargebacks.
Experienced in mentoring and developing employees. (Setting KPIs, performance reviews, 1:1)
Having experience in transforming customer feedback and generating product suggestions and improvements. 
Having experience building the Support Unit with positive ROI.
Product IT company. Ability to lead a team and/or processes, to be positively impactful on business and customer experience. Besides working with Support Team I can also be interested in process optimization, product improvements, and competitor research.
Remote or combined.
Position: Billing Product Manager, Billing Specialist
Category: Product Manager
Experience: 5 years | English: fluent


Customer Support
Billing Support
English(fluent)
Spanish(fluent)
Billing Processes
SQL
Data Analytics
Reporting
Extensive billing knowledge
Financial procedures
Quotes and invoices
Proficiency in MS Office suite and customized billing software (Zuora)
Process QA
Loss minimization
AR coordination.
Position: Billing specialist
Category: Other
Experience: 3 years | English: upper


I am a detail-oriented and client-focused medical biller and coder, demonstrating experience in managing complex accounting functions to ensure accurate and timely patient billing.

Moreover I experienced in managing third party accounts, coding and ensuring claims handling is accurate and confidential.

I also have extensive experience in performing complex tasks in the field of healthcare and solving complex problems. Recognized for  ability to work in a team and exceed customer expectations when learning new technologies.

Recently, I have been satisfied with working with large projects, where I can make a significant contribution, where I can show my leadership qualities and qualities of an organizer.
Position: Billing specialist
Category: Other
Experience: 2 years | English: intermediate


I have been working as Billing specialist at “PwC”  for almost two years. During this time I have been analysing requests, creating invoices, sending bills to clients. Also I’m using spreadsheets on daily basis and passing excel trainings as well.
Position: Billing specialist
Category: Other
Experience: 5 years | English: intermediate


I'm working in trucking since 2016. In billing department since 2018. So I know perfectly how to:
• Generate and send invoices to clients
• Prepare and maintain required documentation
• Control employees
• Check Bill Of Ladings
• Add payments/short payments/over payments/non-factored payments from clients
• Preparу billing reports
• Contact with drivers, brokers and factoring company
• Send requested documents to the brokers
• Work with email, ProTransport, PDF files, Excel, Word
• Work with factoring company website
Position: Billing Specialist
Category: Support
Experience: 5 years | English: upper

Experienced Billing Manager/Customer Support Specialist with 5 years of experience in billing/support field. Ready to effectively manage and process workflow tasks and assist to improve company. Openminded for the new duties, knowledge and challenges. Have straight and irrevocable intention to grow up as specialist and personally.
1) 2018(Aug)-2019 (Feb)
Runway Ukraine (Norwegian airlines), Customer Support Agent

First experience in customer support. Customer support with client's requests (ticket booking, changes of the order, etc.)

2) 2019(Feb) - 2020(May) 
Trustech (SKELAR, exSocialTech), Customer Support Specialist

Customer support and consultations, providing the resolution for customer's cases, account management. Received a great base for custumer support skills improvement.

3) 2020(May)-2022(May)
Trustech (SKELAR, exSocialTech), Billing Support Specialist

Customer support for billing cases. Refund requests, declined payments, risk management. Received a good base for payment/billing/risk understanding. Increased the knowledge of the billing processes (moneysaving, risks valuation, keeping customer experience on high level)

4)2022(May) -2023(July)
Howly (SKELAR, exSocialTech), Billing Manager

Team/people management, onboarding of new team members, chargeback management. Received operations experience, as basically assisted to develop whole team and department from beginning. Also received chargeback management skills.
I'm looking for the new areas to improve current skills and gladly receive new
Position: Billing Specialist
Category: Other
Experience: 11 years | English: intermediate


Billing Specialist
PARTS iD Inc · 4 years
- Entered financial data into the company accounting database to be verified and reconciled.
- Streamlined daily reporting information entry.
- Responded to correspondence and inquiries from vendors.
- Entered financial information and payments to guarantee that vendors were paid accurately and on time.
- Communicated with vendors to identify and resolve outstanding payments.
- Prepared monthly reports for manufacturers.


Accountant - Energy Company - 9 years
- Resolving and responding to problems or inquiries made regarding calculations, preparation, payments, and adjustments related to payroll.
- Preparing and maintaining all payroll information, including hours, rates, etc., for the outside payroll processor.
- Reviewing payroll reports to verify the correctness of the payroll and preparing it for management approval.
- Providing related accounting accruals for month-end closing, detailed analyses, and work paper preparation related to various payroll-related activities.
- Reconciled quarterly and annual payroll tax filings and prepared amendments as required.
- Prepared audit & tax schedules, and headcount reports and provided support to external auditors during quarter-end and year-end audits.
- Developed excellent working relationships and communication with the HR and Finance team.
Position: Billing Specialist
Category: Other
Experience: 1.5 years | English: upper

О
Billing specialist with 1,5 year of experience in the financial department 
in the US healthcare company. I believe that my experience and willingness 
to develop in the accounting field will help me to successfully achieve company`s objectives and targets. 

I`m currently working on learning SAP to use it in company`s business processes. Hence, lately, I`ve started learning SAP Professional Fundamentals on Coursera. Additionally I`m always trying to develop my Excel skills.
Position: Billing Specialist
Category: Support
Experience: 4 years | English: upper


Current position - Billing Specialist (BetteMe team).

Tasks:

- Work with chats, and tickets in English language;
- Processing incoming/outbound calls and voicemails with native speakers;
- Using personal skills to retain the company's customers (ZenDesk, SolidGate, local admin panels);
- Excellent flow knowledge.

When it comes to the experience I faced:

- Handled high load without quality reduction;
- Newcomer's guidance and quick tips/assistance as a senior agent on the shifts;
- Handled hard calls with unsatisfied users transferred by team members;
- Saved high amounts of money with a high satisfaction rate as a billing representative;
- Cooperation with UX Research Department (Helped with their tasks for a few months during high load on their side);
- Multitasking (handling tickets and calls at the same time).

My current goals:

Currently looking for a position that will allow me to use my creative side, based on my previous experience. Would be glad to consider any positions which are inclined more to the internal technical side. Still, any other proposals might be considered. I am open to try something new, as I am not that salary-motivated. Rather interested in sharing my energy with a great team to be included in product/service growth.
Position: Billing Specialist
Category: Other
Experience: 5 years | English: upper


Oversee the preparation of statements and bills. Maintain and/or ensure maintenance of client records related to invoicing and bill payment. Review work of operation's staff to confirm accuracy, resolving inconsistencies as needed. Create a prioritized list of clients to be invoiced. Working with the data on a start date of subscriptions. Generation of subscriptions/invoices based on a start date. Work with CSM Team on locating, or assisting in the location of, hard-to-reach clients. Draft and distribute weekly reports of invoicing and billing metrics. Preparation the revenue projections on a weekly basis. Preparing the reports for paused/canceled subscriptions and customers, all the related records for the monthly report. Working with the Team's requests on any billing data needed. Provide customer support to customers with disputes or inquiries concerning invoices or billing process.
Position: Billing Specialist
Category: Support
Experience: 1 years | English: intermediate


Retale sales manager, Plumbing products, Ukraine - 6 months 
Other(factory worker, work in storage facilities), Chech Republic - 1 year
Billing Specialist(Billing Support), Remote - 1 year+(still counting)
Position: Billing Specialist/Accountant
Category: Other
Experience: 3 years | English: upper


For the past six months, I have been doing accounting in QuickBooks. Invoicing new and regular clients. Collaborating with various departments to obtain information about clients. Informing clients about overdue debts and their due dates, monitoring turnover and account balances.
We used Hubspot to communicate between the sales and finance departments.
Position: Billing Specialist, Account Receivable Specialist
Category: Other
Experience: 2 years | English: upper


Finance, consulting
o	Issuing invoices;
o	Debt control;
o	Revenue recognition / сommission accrual and reports.;
o	Participate in the development and testing of the accounting financial system;
o	Communicate with stakeholders on finance matter;
o	Collaboration and support of finance team in reporting related matters;
Position: Billing Specialist, Financial Analyst, Financial Manager
Category: Other
Experience: 11 years | English: upper

Managing and coordinating the process of successful changing the principle for expenses accounting and new analytical register for it.
The MS Access database of department’s activity, which I developed and maintained, works effectively for the company
Highly focused finance professional with strong analytical mindset and 15 years’ experience gained within a multinational IT and a local telecommunications market leaders
Position: Billing Specialist, Financial Specialist, Account receivable manager, IT Recruiter
Category: Other
Experience: 5 years | English: upper

Have a good experience in the usage of MS Office and Excel. Easily come in touch with new applications. Worked with different accounting applications.
I had already worked as a chief accountant and an archive specialist in the local government. Had a five year of working experience in accounting field with such duties to be performed: managed month-end close tasks, prepared balance sheet and financial statements, supported accounts payable activities, annually planned a proper budget, arranged and issued archival documents and conducted reception of citizens day-to-day.
Being a talkative person, I am eager to join up new position in IT field in order to expand my personal opportunities.
Position: Billing specialist, Junior billing manager, Billing Analyst
Category: Other
Experience: 1.5 years | English: upper


I have been working as Billing Specialist for 1,5 years. 
I was responsible for:
- Engaging with clients through chat platforms, providing timely responses to their inquiries regarding payment issues, chargebacks, and other billing-related concerns.
- Handling payment disputes and work collaboratively with customers to resolve any billing issues, ensuring customer satisfaction and maintaining strong client relationships.
- Identifying inconsistencies in payment details and verifying payments
- Analyzing the current system and suggesting ways of its development and optimization
- Handling subscriptions
- Tracking and managing outstanding payments owed by customers, ensuring prompt and accurate invoicing and receipt of funds.
- Preparing and maintaining documentation related to billing activities, updating system records, and ensuring data accuracy.
Position: Billing specialist, risk manager, junior analyst
Category: Other
Experience: 2 years | English: upper


I worked in a sales company STV group for the last 5 years.
First 3 years i worked in sales department as sales specialist (plus administrator of the office). My responsibility was controlling documents, inventory management, goods movement analysis.

From 2021 i was promoted to Junior Analyst in Sales department. My responsibility was: 
 Database administration and monitoring in Excel, OLAP cube, and 1C
 Compiling, analyzing, and reporting sales data on counterparties, sales, and discounts.
 Collaboration with IT department, escalations of technical issues.
 Sales analysis and reporting.
 Complaint resolution.

I really enjoy working with people, in collaboration with different teams, helping people to find a solution in any task.
Position: Billing Support Specialist
Category: Business Analyst
Experience: 1 years | English: upper

Communication skills with native speakers (English, German, Polish)
Completed courses on Front-End Design, Business Analytics and HR Management
Participation in Erasmus + 
3 higher education degrees
Polish language level B2  
Management in Chernihiv IT Cluster, found 8 new partners for IT loyalty program 
Maintain and analyze large amounts of corporate data and spreadsheets
My work experience includes positions such as  HR Coordinator, Customer care agent, Accountant, Sales specialist and Polish language teacher. 

The main responsibilities of these positions were to: 
Work with HRM PeopleForce
Local Chernihiv IT Cluster management
Moderation of client email campaigns
Coordination of company lists and team structure
Working in Jira, creating tasks for the technical team
Communication with payment systems
Moderation of client email campaigns
Working in the CRM system/Data processing
Providing accounting services
Conducting private and group lessons (levels A1-B2) and Assisting prospective students in the application process for Polish high schools and universities
Position: ‎ BIM | Autodesk Platforms | .Net C# | JS/TS | Azure | Firebase | AWS
Category: .NET
Experience: 4 years | English: intermediate

Highly qualified BIM solutions engineer with extensive experience in designing, building, and optimizing MEP workflows. Skilled in developing BIM software solutions using a range of tools and technologies. Proficient in leveraging the APIs of Revit, AutoCAD, and Navisworks, utilizing the .NET Framework and C# programming language, as well as WPF (Windows Presentation Foundation). Deep understanding of the Autodesk Forge platform for BIM development and integration. Well-versed in web development using technologies such as .NET Core, Node.js, React.js, TypeScript, and JavaScript, and utilizing cloud services like Firebase, AWS, and Azure. Proven ability to deliver innovative solutions that improve design and construction processes, enhance collaboration, and streamline workflow efficiency.
‎ BIM | Autodesk Platforms | .Net C# | JS/TS | Azure | Firebase | AWS
I'm looking for an IT company with BIM expertise, that working on software for CAD, CAM and CAE systems
Position: BIM MODELER
Category: Lead
Experience: 2 years | English: basic

of having modeled a wastewater treatment plant in archicad and that the graphisoft staff of latin america look for me to expose my project.
I worked in different projects, the biggest were some designs of sewage and rainwater for some populations of my country this included the design of the wastewater treatment plant and I would like to apply the BIM methodology with the 3D civil autodesk softwares, Archicad, Synchro PRO...
my job expectation is: working as a BIM specialist or BIM modeler
Position: BIM modeller
Category: Other
Experience: 2 years | English: pre


Design Engineer
CKS – Center of Frame Constraction
Duties included:
Development of RP for the site;
Node drawing;
Preparation of specifications and execution of drawings for  signature by the customer Calculation of volumes and materials for the work performed.

Design Engineer
AKAM ALEF Corporation
Duties included:
 Development of projects in Revit AutoCAD
 Preparation of a set of project documentation;
 Communication with architects, suppliers;
 Development of nodes for the project.
Position: BI/MSSQL/ ETL developer
Category: SQL
Experience: 7 years | English: upper


- 5+ years experience with MS SQL;
- 1 year experience with Oracle;
- etl development using SSIS, Datastage;
- creation analytic reports using SSRS, Power BI
- experience with PostgreSql, MySql;
- data modeling using PowerDesigner;
- erp systems: Anaplan, Microsoft Dynamics Nav;
- SSAS;
- Rest API
Part time project
Position: Bioinformatics/Cheminformatics researcher
Category: Other
Experience: 1 years | English: upper


Worked on different biological and chemical researches, including wet-lab methods, computational methods, literature and data analysis. Currently working in the field of drug design. Have experience in computational biology/chemistry methods, molecular docking and dynamics, QSAR, biological and chemical data analysis.
Position: Biomedical engineer
Category: Artist
Experience: 2 years | English: intermediate


I worked for a year in the company "НВП ХАРТРОН-Плант", in Kharkіv, as a design engineer, stopped due to the outbreak of war, then worked for a year in the company "НВП КАРАТ-бурсервіс" on the same position.
Position: BI QA Engineer
Category: QA
Experience: 2.5 years | English: intermediate

ISTQB® Certified Tester, Foundation Level Certificate No. 16-CTFL-94825-03
- Trade Data Warehouse testing (ETL processes);  
- Web-applications testing (BI);  
- Creating of test documentations;  
- Creating and execution manual and automation (Oracle SQL scripts) test cases;  
- Testing of XML documents;  
- Test metrics creation;  
- Communication with customers;  
- Users support (working with the support requests).
Position: BI (Qlik) developer
Category: Business Analyst
Experience: 5 years | English: fluent


I am QlikView/SQL developer looking to progress my career on QlikView and Qlik Sense projects.
I have 2 years of experience in developing QlikView applications.
Key tasks at my current job:
•	Automation of data processing and load into database with SSIS, Transact-SQL.
•	Data modeling for QlikView applications with SQL and QlikView scripts.
•	Creation and optimization of SQL queries and stored procedures.
•	QlikView visualizations and applications development.
•	Loading data from multiple sources into QlikView applications.
•	Testing and supporting QlikView applications.
Also, I have a little experience in Qlik Sense developing.
Position: BI report designer (UX/UI)
Category: Data Analyst
Experience: 0.5 years | English: intermediate


I’m a UX/UI designer who wants to work and develop in Business intelligence field. 
I create the design of dashboards in the following tools: Power BI, Tableau, Google data studio, Preset.
My work experience was developing the BI solutions together with senior BI developer. My work field was developing the UX/UI part. 

Excellent understanding of business operations and analytics tools.
Effective organization skills with ability to multi-task and prioritize workload.
Position: BI Report Developer
Category: SQL
Experience: 8 years | English: upper

Custom reports and dashboards development for systems management software like Ivanti (LANDESK), Microsoft System Center Configuration Manager (SCCM) and other. Development of T-SQL queries/procedures/triggers, scripts (PowerShell, VB Script) for data digging. Complex solutions development for data visualization in the customers intranet (IIS, local sites). Freelance projects expiriance. Expiriance working in the international companies with english speaking management and customers. Direct comumications with end users.
T-SQL, Data Visualization, Databases, Crystal Reports, Stimulsoft, Power BI, SSRS, Report Development, Report Design, MS Office Products, LANDESK, Ivanti, SCCM, Azure DevOps, Zendesk, SVN, PowerShell, VBScript
+:
Sport related projects, games development or any other complex interesting project
-:
Financial projects
Position: BI Reporter and Data analyst
Category: Data Analyst
Experience: 5 years | English: intermediate


2+ years of experience in Python Analytics
3 years of experience in BI,SQL,Oracle,PostgreSql 

I'm Strong middle Data Analytic with 5 years experience, In this years participated in 
 
 - Document control management which uses more than 1M users 
(Used technolgies: PostgreSql,Tableau,Oracle,PowerBI and Python)
 - Lead BI team - ERP module of HR,Finance,Procurement.
 - Developed Tableau workbook,PowerBI workbook and Visualization in Python.
 - Prepared Business Requirements for document control Backend side.
 - Strong knowledge in Algorithms, participated in ACM olympiads.
Interesting projects based on new technology stack.
Friendly environment.