lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: менеджер
Category: Support
Experience: 2 years | English: pre


I am a customer support manager with 2 years of experience in inbound and outbound calls. I can find a common language with people. I have experience in interaction with the 2d line support, developers department and external third-party services; providing information about two-factor authentication and protecting user accounts; other questions: account verification, limits, fee, etc.
Position: менеджер
Category: Project Manager
Experience: 1 years | English: pre

Manager of the German department
Achievements: acquired business communication skills in telephone mode; conducted interviews for the position of manager and gave comments to colleagues about them (checked the candidates' German language level); checked the German language level of clients; learned to divide tasks among all duties into primary and secondary; solved various problems with employers and clients; learned to analyze problems and their possible causes; achieved professional development, was offered the position of deputy manager.
Skills: persuasion, analytical thinking, time management, stress resistance, communication with clients and partners

German tutor at courses 
Achievements: continued tutoring, gained teaching experience; developed teaching qualities, also introduced own techniques of education
Skills: teaching, effective communication

Customer Support Specialist
Addsalesforce 
Achievements: learned how to write official letters; work at speed; solve problems related to the delivery of parcels, as well as customer complaints about printing errors or quality
Skills: corporate communication, corporate ethics, communication with clients
Manager of the German department
Mavista, Remote (Employment Agency)
March 2023 – July 2023
•	search for employers from Germany (calls and e-mails);
•	telephone (95%) and written (5%) communication with interested employers (creating job descriptions, clarifying questions from clients);
•	organization of customer departures (support in chats: buying tickets, contacting employers, solving problems that arose on the spot);
•	correspondence with the migration service, bank and ZAV (German employment service);
•	conducting interviews between employers with clients;
•	conducting interviews of interested in assuming the position of manager in the company;
•	monitoring the relevance of vacancies, passing on information to managers of the SMM department about vacancies of the week, etc.


German tutor at courses 
Avarz, Remote ((Education)
July 2022 – March 2023
•	teaching with the learning platform;
•	building a customer-focused approach;
•	developing the learning strategies


Customer Support Specialist
Addsalesforse, Remote (Publishing, printing)
October 2020 – January 2021
•	correspondence with customers;
•	management and resolving customer complaints;
•	communication with postal companies;
•	chatting with the production department;
•	cooperating with the rest of the staff
I can't work when something is illegal or unfair. Looking for friendly team
Position: менеджер
Category: Sales
Experience: 11 years | English: upper

A big amount of clients that are willing cooperate with me
The first organisation were I started to work was a bank. As a loan officer my job descriptions were serching for new clients, credit rating, loan issuing, repayment. Most of the clients were corporate.  Since 2008 till now I'v been working as an insurance agent for "PZU Ukraine". For the last few years I'v been combinig job as an insurance agent with an accident specialist working for an assistant company. Skills: communication, ability to manage my worktime, perceverance, sales (В2В, В2С).
I don't like working in an office, prefer working remotely.
Position: Менеджер
Category: Project Manager
Experience: 2.5 years | English: basic


5 years of work in the field of Internet marketing (reputation management online).
call customers and offer to buy something
Position: Менеджер
Category: Other
Experience: 11 years | English: upper


A talented, skilled and qualified lawyer with more than fourteen years of diverse experience in providing legal assistance to different issues. Seeking a position as Legal Consultant/lawyer/associate to utilize my legal knowledge and skills in a reputed organization.
Position: Менеджер
Category: Other
Experience: 3 years | English: intermediate

I was the most effective statistically in the work of the Client Network Development Manager.
BNB Solution
Head of customer acquisition department  09/2022 - 04/2022
I Directly managed the department, distributed responsibilities among
employees, led and supervised their work, and was personally
personal responsibility for the fulfillment of the tasks assigned to the department.
BNB Solutions
Verifier - 06/2022 - 09/2022
I performed the procedure of documentary confirmation of personal data
of the company's clients. Communicated with clients
by phone, working with CRM and SIP telephony.
StarDesign 
Sales manager, direct manager -08/2021 - 05/2022
I communicated with clients on social media, by phone, and processed
applications that came from the website. I was engaged in the selection of goods and their sale.
Processed incoming applications in the Bitrix24 CRM system and social networks.
Worked in the 1C program.
Maxi Group International LLC
Client acquisition manager - 02/2019 - 08/2021
Worked with the cold customer base in accordance with the company's standards.
I was engaged in lead generation (FB, Instagram).
Negotiations, consultations and work with clients. Work with CRM systems and 
(Bitrix24), etc.
I expect to learn new things. Also hope for friendly working atmosphere.
Position: Менеджер
Category: Project Manager
Experience: 7 years | English: intermediate


Experience
October 2021 - to date (April 2023)
B2C sales manager
Leading the client from a cold call to closing the deal
Providing information on the range of services
Drawing up documentation, agreements, etc
Resolution of conflict situations
The ability to communicate with people, showing empathy.
active/direct sales skills;
negotiation and business correspondence skills;
sales planning skills;
skills in dealing with objections;
telephone sales skills;
skills in drawing up supply/service contracts;
knowledge of office programs: MS Word, Excel;
knowledge of 1C; Bitrix24
the ability to convince; the ability to communicate with people;
ability to work in a team;
ability to plan and organize your working day;
cold calls (finding and keeping a client)
December 2019 - October 2021
B2C sales manager
Communications with clients
Provision of comprehensive information on the range of services of the complex
Escort of guests
Registration of customers
Cash reporting
Meeting and accompanying guests
Number reserve control
Calculation of guests
Providing comprehensive information about services
Resolution of conflict situations
February 2019 - January 2020
 Beauty salon manager (B2C)
Material ordering, material supply control
Documentation management
Registration and consultation of clients
Calculation of customers
Financial reporting
Promotion of the advertising campaign for the salon on social networks
June 2017- September 2017
Beauty salon administrator
Documentation management
Registration and consultation of clients
Calculation of customers
Financial reporting
Purchase of materials
Education
National University "Odesa Law Academy", faculty of training investigators for internal affairs bodies (2013 - 2017, bachelor's degree)
Odesa Law Academy National University, Faculty of Civil and Economic Justice (2017-2019, master's degree)
Position: Менеджер
Category: Other
Experience: 3 years | English: upper


For the last 3 years, I have been working in the field of tender purchases of oil and gas equipment.
My main tasks: analysis of the needs of oil and gas companies in Ukraine, search for suppliers around the world, cooperation with the supplier, contract, preparation of documents for participation in the tender, analysis of bids, full tracking of equipment delivery, deadlines, using CRM. 

Previously, I also have 3 years of experience in teaching English, methodology, conducting lessons for children from 4 years old, as well as corporate English learning, organizing educational processes in a private school, educational complex, and corporate courses.  Also 2 times a year I attended internal training of companies I worked with, as well as at the Oxford Klass Cambridge training center in Kyiv.

I would like to work in Project management. Though I don't have experience exactly as a Project Manager, I am ready to learn and study, and do my best to achieve this goal with a big desire and willingness.
Position: Менеджер
Category: Support
Experience: 3 years | English: upper


from 03/2022 
Customer Support Specialist
· Consulting the clients regarding company’s product and resolving their technical issues via the emails and chats. 
· Communication and escalation the problems to other departments (Intercom, Jira).
· Translation the scripts and templates for communication with Italian-speaking clients
· Translation and implementation of the Italian chatbot in the communication system

09/2021 - 03/2022
Shift Manager
· Daily monitoring the work of CS team (7 agents) and consulting them about most complicated cases (clients’ complaints, withdrawal delays).
· Monitoring and correction the mistakes according to QA reports, conduction additional training for Customer Support team.
· Monitoring the answer-rate, composing and analyzing performance reports on daily/weekly basis.
· Development and translation into Italian templates and scripts for working with clients
· Onboarding and training the new agents.
· Planning the work schedule and vacations.
· Communication and escalation the problems to other departments (IT, VoIP, CRM).

11/2019 - 09/2021
Customer Support Agent
· Consulting the clients regarding company’s product via the phone/emails/chats. 
· Documents verification (“KYC” – Know Your Client procedure).
· Handling withdrawal requests.
· Keeping records of the work done.
Position: Менеджер
Category: Marketing
Experience: 1 years | English: intermediate

Marketing strategy for new brand  of gel-polishes GELURE. 
Be colorful 
The concept of how color influence people to come up their mood.
Hello I’m Valentina. I was working as content manager for an year in 3 web-stores: 
www.kodi.pro
www.gel.com.ua 
www.gelure.eu
I was making a unique content(copywriting and photography)  for their Instagram and also redacting the text and photos of partners. 
For Instagram of Gelure I made a concept and strategy. Also had a great experience in consulting and navigation customers.
I’m looking for well-coordinated team and good conditions.
Position: Менеджер
Category: Other
Experience: 2 years | English: upper


I consider myself as a person who is capable of complete self-discipline and fast learning, has a structured approach to work and the ability to work with a large amount of information.

My previous experience includes working for a large international company, where I successfully worked in a team on a variety of assignments. I consider myself an empathic person with high skills in problem solving.

For 8 years I worked in the restaurant business, my duties included training new employees, their constant support. Last year I lived in the Netherlands with new environment for proving my language skills.

Also I worked as a Facebook Farmer for 6 months. Now I am actively learning about Marketing, SMM and Quality Assurance. I plan to learn a new and exciting profession. I successfully completed courses at the ITVDN Academy in Web-testing and SQL. Now I participate in the course "Internet Marketing" by the company Genius Space, and "Fundamentals of IT" by EPAM.
Position: Менеджер
Category: Marketing
Experience: 1.5 years | English: intermediate


I currently work in the educational field.  My task is to implement all the planned classes.  I draw up a schedule, agree with each teacher on the conduct of classes.  I make the schedule a month in advance.
Position: Менеджер
Category: Support
Experience: 0 years | English: upper

I have learnt English on the courses and don`t have real experience in communication in Englishm so even if me level isn`t the best I wanna try to do it better. Also, I`, confident worker of PC, know basically MS Office and can manage with new taska via internet or smt else.
I`m 3rd year student of KNUTE. My specialization is international bussiness. Despite I don`t have work experience I try to gain new knowledges and skills, also I eager to learn something new and do it in the fastes way that I can.
Position: Менеджер
Category: Product Manager
Experience: 2 years | English: intermediate

I am fluent in 4 languages.  English at level B2-C, French (level B1), Ukrainian and Russian.
In my previous experience as a Manager, I was involved in preparing and motivating employees for the seasons. I have experience in dealing with clients of different social groups, from different countries and cultures. Also eliminating various problems in the work team and with clients.
& 
Search and selection of personnel 
Management  of employees
Customer service
Ensuring the fulfillment of financial goals
I want to do a job where I can achieve the desired career and personal growth, as well as reach the desired income.
Position: Менеджер
Category: Sales
Experience: 0.5 years | English: upper


I was working for a journalistic company and translated different types of articles. I get along well with the computer and the English language.  I have been participating in various conferences since I was 15 years old, so I can easily maintain the conversation.

 By the way, I have an experience in sales and account management. For a long time I have worked in the international online school. I am good at working with the SRM system and managing accounts in various social networks. 

So, I have a great experience in communicating with people and I want to acquire new skills and expand my horizons. Currently, I don’t have a job, because I am looking for an interesting offer.
Position: Менеджер
Category: Other
Experience: 0 years | English: upper

Took part in volunteering activities and different art projects. I got a prize place at Computer graphic competitiopn in Kyiv in middle school. 
I am purposeful and ambitious. I actively participated in many student competitions
I worked freelance as 2D digital illustrator, created logotypes and design of characters.
I helped with pet-ptoject (game) as an artist.
Position: Менеджер
Category: Other
Experience: 11 years | English: intermediate


Looking for a remote job, but on a permanent basis. Responsible, I am not afraid of new tasks, I bring tasks to the result. My achievement is to receive all certification documents for a new product to allow its sale in the country.
Position: Менеджер
Category: Sales
Experience: 5 years | English: upper


Manager of Logistics 
Air Tickets Sales Manager
Senior Cabin Attendant (European Airline)
Comfortable place to work, friendly team, good salary :)
Position: Менеджер
Category: Marketing
Experience: 1 years | English: intermediate


My job was to keep an Instagram page and get people interested in coming to our company. I was setting up my ad to be seen. And wrote posts on interesting topics. Talking to clients, selling product.
Took various courses.
Position: Менеджер
Category: Project Manager
Experience: 1 years | English: intermediate


NANNY AND CARE I worked as a nanny and tutor in mathematics, English and piano, which developed my patience, communication skills with the most stubborn and restless children, as well as with their parents (including the skills of a psychologist).  July 2016 - September 2019 MANAGER (NETWORK MARKETING) At the same time I was the manager of companies whose main function was network marketing (StarLife, Tiens), so I calmly accept defeat and determination, finding other ways to achieve the goal April 2018 - July 2020 LSI COPY  earnings are copywriting, translation of documents on the freelance exchange, income from cryptocurrency trading, dog training.  I have been doing this for more than two years. November 2020 - until now
Position: Менеджер
Category: Other
Experience: 10 years | English: pre


Over ten years in retail. Several product lines have been developed. One of the largest sellers of vinyl records, accessories and media products in Ukraine. 
Work with suppliers, delivery, advertising, sale.
Individual search for rare or collectible items. Individual entrepreneurship.
Position: Менеджер
Category: Other
Experience: 2 years | English: upper


Skills:
Knowledge of persuading and cooperation. Customer orientation.
Oratorical abilities
The ability to speak in front of large groups of people. Attendance of the international medical committees.
Accompanying the participants from the invitation to receive certified certificates.
Proven ability to establish and maintain communication and relationships with customers.
Excellent interpersonal and communication skills with both technical and non-technical interlocutors.
Ability to deal with difficult clients.
Skills to compete
Projects planning
Selling and marketing
Detail -Oriented
Manage to meet the deadline.

Work experience:
3.01.21- until now The Banga Farm company. The consultant in medical products marketing. Communicating with the clients and persuading them to distribute the company's products. Organisations of medical symposia.Strong logistics, and knowledge of the products.Customer orientation.
Position: Менеджер вводного урока со знанием английского
Category: Support
Experience: 6 years | English: upper


Customer Support Representative, LUCKYTALKY Apr 2014 — Jan 2017
Kyiv
Answered inbound calls, chats, e-mails.
Helped customers place orders, get necessary information, resolve difficult cases.
Maintained internal system, controlled orders, financial correspondence etc.

Sales manager, UVOCORP / PLAGIARISMCHECK PROJECT Jan 2018 — Aug 2018
Kyiv
Handled lead generation, cold mass mailing, established first contact with potential clients.
Held product demonstrations (phone, video calls).
Maintained internal CRM system (Zoho).

Outbound Sales Manager, PRECORO Aug 2018 — Feb 2019
Kyiv
Created client database, generated leads.
Handled cold mass mailing, communication with interested companies, leading them to demonstration calls.
Held product demonstrations (phone, video calls).
Maintained internal CRM system (Hubspot).

Technical Support Representative, SOFTWARE MACKIEV Feb 2019 — Sep 2021
Kyiv
Provided technical and customer support mostly for US/CA/UK/AU - oriented genealogy software as well as other products.
Job responsibilities included first-line support (tickets, chats, remote sessions and phone calls) as well as investigating and tracking bugs, working with databases, investigating crash-logs and maintaining the connection between the software and its online services.

CV attached.
Position: Менеджер ЗЕД
Category: Other
Experience: 6 years | English: pre

I am most proud of the fact that I do not stop in the development of myself. Recently, he began to exercise his body, go to the gym.
He graduated from English courses. I plan to continue learning English, learn to drive a car, do active extreme sports such as diving or helicopter flying, and also want to learn one of the programming languages ​​(Java, C ++), etc.
Thanks to my analytical work (processing large amounts of these errors made due to logistical situations, and suggestions for their elimination), the company has improved the indicators in the direction of reducing complaints from customers.
Earlier he took advanced training courses in foreign trade, official courses in the direction of Commercial Director, Property Appraiser.
During my studies I received a scholarship in the field of excellent education, active participation in the life of the University "Ukraine", and for the scientific conference in which I participated. He received a red bachelor's degree.
At my previous job, I oversaw the expansion of mechanical and stamped products; fully exercised control from the beginning of creation by the customer of orders for production, to its full production and shipment in the term specified by the client.
He also analyzed a large amount of data for further control over production, staff work, the actual timing of shipment.
While working in the company he learned to organize negotiations with foreign partners, use the 1C program, increased the level of English to the level of B1.
I want to find a job where it is possible to constantly develop yourself and your skills, be in a team, and enjoy the work done and a positive result for the company as a whole. I love the variety of work, but ready for monotonous work if necessary
I am open to different options, I will be happy to work on new areas and projects.
Position: Менеджер з комунікацій
Category: Project Manager
Experience: 4 years | English: fluent


Communications & international cooperation manager 

FUNCTIONS: Development of weekly media strategy and related implementation plans to increase the awareness about legal gambling market in Ukraine; Preparation of articles and printed materials about legal gambling legislation; Development of social media advertising campaign; Monthly round tables preparation in cooperation with the Commission for the Regulation of Gambling and Lotteries and representatives of the gambling market on issues of mutual concern; Preparation of weekly and monthly media reports; Development and implementation of projects to promote cooperation and exchange of experience with the Embassies and international gambling associations; Management of projects on psychological and legal support for gambling addicted; Regular website content update and social media animation.


Communications manager

FUNCTIONS: Development of strategies for French business promotion in Ukraine, development of annual communications strategy, organization and coordination of monthly events (conferences, trainings, expositions, gala-dinners..) including preparation and dissemination of agendas, contact speakers, venues reservations, catering arrangements, preparation of participant lists, meeting documentation, reception of guests and high-level delegations; draw-up official invitations and letters, press releases, briefs, yearbook of members and various communication materials elaborated for each event; Regular website content update and social media animation; Management of the Chamber's newsletter (daily Ukrainian media review, dissemination of announcements, articles, reports on activities, important information and invitations); Information flow management between members; Visibility and outreach: representation of the Chamber before local authorities, establishment of contacts with media and local institutions, Budgetary and financial follow-up (membership dues, invoices, international payments, etc.), documentation and contract management (preparation, submission for validation and signature, storage), oral and written translations of speeches, documentation, website content, yearbook (ENG, FRA, UKR, RUS), database maintenance.