lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Operations manager
Category: Other
Experience: 8 years | English: intermediate


- Monitoring & control of all departments operations on daily basis
- Working closely with the Founder/CEO (strategic and weekly meetings, writing and submitting
reports)
- Taking part in reviewing, creating and updating processes for different departments together
with Business Process Officer
- Setting up operations
- Taking part in hiring and performance evaluation
- Approving personal development plans
- Initiating and controlling the development of an internal LMS
- Consulting and supporting HR department
- Conducting 1-to-1 meetings with Team-leads
- Developing job descriptions
Position: Operations manager
Category: Other
Experience: 5 years | English: fluent


Operations Manager
April 2017 – Present
Multifoam Ltd.
 Preparing documentation, correspondence, forms, reports etc.
 Negotiation of contracts; control of signing/execution of contracts
 receiving, processing and monitoring the fulfillment of orders from customers
and suppliers (both B2C and B2B)
 Interacting with customers by answering their questions and directing them to
the appropriate service for their needs
 Communication with partners both in English and Ukrainian/Russian via email
or phone calls
 Organization of participation in exhibitions and presentations
 Organization of business trips for staff (booking air tickets, hotels, car rental,
etc.)
 Personal assistance to managing director
 Organizing corporate & staff events

Paralegal
July 2016 to March 2017
DENTONS LLC
 Assisting with preparation of draft legal recommendations, reports,
memorandums, samples of various legal documents and contracts
 Participation in legal projects, legislation research
 Analyzing information from different sources
 Preparing various internal working documents

Legal Assistant
July 2015 to July 2016
DENTONS LLC
 Searching and collecting requested information
 Arranging business trips and accommodation (visa, tickets, hotel, expense
reports)
 Screening telephone calls, enquiries and requests, and handling them when
appropriate
 Meeting and greeting visitors at all levels of seniority
 Dealing with incoming email, faxes and post
 Coordinating mail /courier/ delivery / driver services, etc.
 Organization of corporate parties (event subject, gifts search, restaurant search,
menu planning for team of 35+ members)

Contracts Manager
October 2013 to July 2015
MASTER-AVIA Ltd.
(Kyiv Sikorsky International Airport)
 Preparing drafts of contracts for the legal department. Proposing alternative
text/clauses for contracts as appropriate
 Preparing documentation, correspondence, forms, reports etc.
 Negotiating contract terms and maintaining documentation of changes
 Coordinating contract interpretation, implementation, and communication
 Maintaining and managing contract database

Marketing Trainee
July 2010
GmbH Trocellen
Troisdorf, Germany;
Budapest, Hungary
 Acquiring basic knowledge on the various techniques associated with advertising of
the firm
 Undertaking marketing research
 Analyzing the customer’s details
 Forming marketing strategies etc.
Position: Operations manager
Category: Project Manager
Experience: 3 years | English: upper

• developed from scratch and implemented a full cycle of trainings (hard and soft skills) for SDС onboarding;
• contributed into development of Ticketing, HRMS and Planning systems that automatized processes in KPMG;
• conducted more than 120 interviews at the BU level in FY21-22;
• contributed to staff retention and reduced SDC staff turnover rate by 12% in FY21-22 vs FY20-21;
• built a sustainable team, 75% of members of which were promoted to the next grade in FY21-22.
Over the past three years, I have been working in the field of operations management at KPMG Ukraine, where I have been responsible for managing the audit support processes department. During this time, I have gained extensive experience in ensuring the efficiency of audit processes and implementing strategies to improve the productivity and quality of support services for the audit department and other divisions of the company. Also, I have significant experience with organisation and preparation of trainings, and, as result, have developed from scratch and implemented a full cycle of training (hard and soft skills) for SDС on-boarding.
Position: Operations manager
Category: Other
Experience: 5 years | English: upper


Project assistant in Respublika Park Mall:
-team 100+
-meeting facilitating, making agendas, MoMs 
-participating in negotiations
-working with documents (negotiations on terms of contract, invoices, completed work certificates, tenders)
-procurement
-performance monitoring and control
-leasing premises
Jira, Trello, Confluence, Google workplace, MS Office
I finished the GoIt PM training course and want to improve my skills and become efficient in IT field.
Position: Operations manager
Category: Other
Experience: 4 years | English: pre

Achievements at Glovo:
Effectiveness of city management (all cities under my
leadership achieved their targets).
Help in onboarding a new operations spetialist. Introduction
to work, sharing experience, full support of the entire work
cycle.
High performance review results in the H1 and H2 of 2022.

Achievements at Helsi:
During my work, my client base has increased by 7 times.
Career growth within the company.
SENIOR OPERATIONS SPECIALIST
LLC "GLOVOAPP UKRAINE" (GLOVO)
from August 2021 to the present
Operations
Creating and implementing projects and action plans to
improve operations, expanding areas for operations,
launching new delivery zones based on data analytics.

Review, analysis and deep dive into metrics on a daily,
weekly and monthly basis to plan and implement corrective
actions to achieve and exceed targets (using tools,
dashboards, and Looker).

Supply growth (courier engagement and retention processes).
Work with job boards, acquisition funnel, processing and
selection of leads, onboarding (information sessions with
presentation and registration of couriers).
Improvement of Glover Experience (organization of focus
groups, loyalty programs, raffles).
Administration of the work of the Glover center
(procurement of inventory and gifts, Attention Hours,
payments and cash operations).
Planning and forecasting, fleet management.

IMPLEMENTATION TEAM LEADER (EASTERN REGION)
LLC "HELSI UA" (HELSI)
from December 2017 to January 2021
Implementation and operations
Ensuring the operations of the product in the eastern region.
Implementation of the product at all stages and further support, reporting, collection and transfer
of data on product improvement, work in JIRA.
Managing a team of 5 people.

Negotiating and signing contracts
Negotiating with government and commercial medical institutions.
Product presentation, commercial negotiations, procurement procedure, work with tenders,
signing contracts.

REGIONAL IMPLEMENTATION MANAGER
(DNIPROPETROVSK AND ZAPORIZHZHIA REGIONS)
from October 2018 to January 2020
Implementation and operations
Ensuring the operation of the product in the Dnipropetrovsk and Zaporozhye regions. Product
implementation and support of key customers in the regions.
Managing a team of 3 people.

ASSISTANT TO THE IMPLEMENTATION MANAGER
from March 2018 to October 2018
Assistance in compiling KPIs and reporting, training new implementation consultants, training
clients to work with the product.

IMPLEMENTATION CONSULTANT
from December 2017 to March 2018
Training customers to work with the product.
Achievements:
Position: Operations Manager
Category: Project Manager
Experience: 5 years | English: fluent


5+ work experience in IT;
Experienced in working in an Agile environment: Scrum, Lean methodologies;
Experienced in creating and implementing new processes, conducting workshops, designing and implementing policies, and promoting company values;
Basic knowledge of Front End development (HTML/CSS), which increases engagement in development processes.

In previous workplaces my responsibilities included:
 - Daily, planning, retrospective, kickoff meetings facilitation;
- Project status reports & risks management;
- Team's capacity planning, projects and tasks assignment;
- Tools maintenance (Jira, Clickup, ADO, Zoho, Monday)
 - Monitoring and managing timelines, budget, and resources;
 - Communication with clients and preparation of invoices;
 - Feedback system implementation and maintenance;
 - Newcomers onboarding;
 - Website testing;
 - Process coordination between different departments;
 - Policies design and implementation.
Position: Operations Manager
Category: Support
Experience: 4 years | English: upper

- Marketplace operations and Content management - Accelerated onboarding of hotels (10 k) onto internal platform, delivering high-quality content for the API.
- Team management - Trained and managed a team of 35 agents who onboard partner hotels into the API via our internal tool.
- Quality Assurance Management - an overall agents' week-on-week score of >85% of content accuracy when onboarding, with a company monthly goal of 80% minimum
- Internal team  collaboration - Developed and executed cross-team projects (mainly product and engineering in order to optimise the speed, UX and content accuracy of internal tools.
- Assisting the engineers on some technical bottlenecks.
- Successfully completed main and side projects before deadlines.
• Accelerated onboarding of hotels onto internal platform, delivering high-quality content for the API.
• Actively collaborated with hotel owners to resolve queries and ensure a seamless user experience.
• Served as an intermediary between internal teams (engineering, sales, booking operations, product) to streamline workflow
• Educated 35 international agents in product knowledge, hotel onboarding via initial/ongoing training
• Improved team performance through the creation of enhanced training materials, demos and personalised coaching sessions
• Collaborated with internal/external teams to introduce new processes, optimise existing tools and create process documentation
• Drove initiatives to address delays, optimise procedures and ensure smooth collaboration.
Position: Operations Manager
Category: Other
Experience: 3 years | English: fluent

- Built-up office operation from the very beginning
- Optimized and developed operation of administrative, HR, IT, sales and commercial departments
- Managed and controlled day-to-day company operation
Administrative Management, 
HR Management, 
Finance Management, 
Operations Management, 
Sales&Marketing Management
Interesting, stable, international, prospective
Position: Operations Manager
Category: Other
Experience: 11 years | English: intermediate

Creation of a center for monitoring the coverage of channels of a media group and a monitoring system for signal quality. 
CRM system integration in the sales department. 
Transition to electronic document management. 
Development and implementation of an optimal organizational structure and a system of motivation for managers. 
Optimization of business processes and, as a result, the achievement of financial goals in 2020 and 2021. 

Received an MBA degree (MIM-Kyiv), completed IT Project Management courses (Web Academy)
As COO, I am engaged in business optimization, as well as managing and coordinating projects in the company. Conducting an audit of the technical coverage of the channels of the media group. Development of a signal quality monitoring system in various signal delivery technologies and the creation of a coverage monitoring center in order to increase income from television advertising. Implementation of a project to select the optimal solution for satellite signal delivery and satellite signal coding. 

Organization of the project management office in the company. CRM integration in the sales department. Optimization of business processes, functions, development of a business model for business tasks, determination of KPI's. Development of an organizational structure and a system of motivation for managers. Experience in project management systems Worksection, Trello, Bitrix24, CRM Creatio. Project management using Waterfall, also Agile - Scrum, Kanban. 

Desire to develop in the IT industry as a Project Manager, Operations manager, COO.
The opportunity to contribute to the implementation of profitable and large-scale projects. I want to work in a project that has clear goals and creates real value for the end user.

Clarity and transparency of the goals and objectives set by the management for me. I definitely don’t see myself in a company that does not have specific business goals, is not engaged in the growth and development of its employees. 

Steady income: $3-5K;
Position: Operations Manager
Category: Project Manager
Experience: 2 years | English: upper

* Maintained a high level of department performance during the war (75% of the team was located in Ukraine)
* Created a systematic documentation base for the entrusted processes in Confluence
* Made a significant contribution to the optimization and automation of the company's processes (problem identification, communication with stakeholders, evaluation, and testing of the results of changes, etc.)
* Reduced staff outflow in the team from 40 to 5% in six months
* Built a friendly and highly effective team from scratch (after a radical reorganization of the operational process)
* Built an effective system of onboarding, training, and Team development (LMS, PDP, 1:1, mentoring system, etc.)
* Effective management of a key link in the company's process chain according to KPIs and SLA
* Initiation and promotion of projects on optimization and automation of processes
* Management of a multinational team of 40+ people (own and external)
* Team development, motivation, and retention
* Strong managerial and leadership skills 10+ years (including 1.5 years in IT)
* Strong understanding of SDLC
* Scrum, Kanban, Jira, Trello, ClickUp, Confluence, Notion, BPMN
* Experience working in multinational teams and in fast-paced environments
* Quick learning ability and high adaptability
* A passionate desire to build, manage and improve Business/Operations processes
I am highly motivated and quick to learn and adapt, and I have a lot of life and work experience, so I am confident that I can quickly take on my new responsibilities and start benefiting the company.

It is important to note that I am committed to a long-term partnership with a company that can offer opportunities for professional and career growth.

What else is important to me is a healthy atmosphere in the team, smart and loyal leadership, and a certain degree of autonomy, which will increase as my competence grows.
Position: Operations Manager
Category: Other
Experience: 6 years | English: fluent


Experienced Operations Manager and Business Development Lead with a passion for fostering startup growth and success.

VC (Mar 2023 - Present): As an Operations Manager, I play a pivotal role in supporting our portfolio companies, streamlining processes, and implementing operational strategies. I collaborate with the technological Association, developing a Perks Program and Startup Knowledge Dataroom to boost the Ukrainian startup ecosystem. Building vibrant connections within the startup community, I aim to create an ecosystem where startups thrive and leave their mark on the industry.

Product Company (Oct 2022 - Jan 2023): As Business Development Lead, I identified new business directions, markets, and sales channels while managing the local team. My efforts in lead generation and investor relationships significantly contributed to the product's growth and success, together with the founders we raised seed round funding.

Previous roles: I successfully led projects, managed in-house and outsourcing teams, and transformed customer success departments. My experience as a Marketing Manager helped a company transition from retail to a successful IT solution, driving user acquisition and optimizing offline presence.

Passionate about driving success and growth, I continuously seek opportunities to make a positive impact in the startup ecosystem and beyond.
Position: Operations Manager
Category: Project Manager
Experience: 1 years | English: upper


For the last year and a half, I have been working in a cool Ukrainian startup as an Operations Manager. I have a wide range of responsibilities and now I would like to delve deeper into a specific field. I have a theoretical base, understanding of processes and good communication skills.
Position: Operations Manager
Category: Other
Experience: 7 years | English: fluent


Hello there!

I'm Valentin and currently I'm looking for new challenges as Operational Manager / Head of Operations. My skillset would be a huge asset to your company because:

• I'm strong in both People Management and Process Management.
• I was the manager of 70 people, both in-house and remote. 200 job interviews made by now.
• I made 20% savings on the project's operating budget in 2022 by my decisions.
• I use high-level operational metrics to ensure the alignment with business goals.
• I have 7 years expertise in IT with B2C and B2B Support, Sales, Retention, and Reputation Management.
• Background in billing, fraud prevention, and chargebacks. Well-versed with SQL and all the modern IT-office software.
• The last but not least - I developed a high level of Emotional Intelligence.
Position: Operations Manager
Category: Other
Experience: 3 years | English: upper

HR Manager at CharStudio, Lviv
MARCH 2022 — PRESENT
• Managingfull-cyclehumanresourceoperationalactivitiestomaximizeHR employee performance.
• Keepingrecordsofemployees,updatingdata.
• Conductingregularperformancereviewsand1-to-1meetings.
• Organizationofcorporateevents(corporateparties,teambuildings,master
classes, tastings).
• Managingonboarding/offboardingprocesses.
• Ordering corporate products and gifts for employees.
• Providingemployeeswithasocialpackage(Englishclasses,medicalinsurance,
corporate library).
• Taking part in recruitment processes (prescreen interviews, resume selection).
• Officesupport-orderingstuff,cooperationwithsuppliers,managingoffice
spend and budget.
Office Manager at Customertimes, Lviv
APRIL 2019 — JANUARY 2023
• Orderingneededstuff,cooperationwithsuppliers,arrangingfornecessary repairs, working with cleaners etc.
• Recordingofficeexpenditureandmanagingthebudget.
• Assistancewithopeninganofficeandmoving.
• LiaisingwithBusinessCenter(Landlord).
• Organizationofmeetings,Englishlessons,massage.
• Dealing with correspondence, complaints and queries.
• Congratulationsoftheteamwithimportantevents(holidays,birthdaysof
colleagues, anniversaries, etc.).
• Helpwithorganizationofcorporateevents(teambuildings,meetups).
• Supportemployeeswithonboardingandworkplace-relatedrequests
(issuance of pass cards, equipment etc.)
HR Manager at CharStudio, Lviv
MARCH 2022 — PRESENT
• Managingfull-cyclehumanresourceoperationalactivitiestomaximizeHR employee performance.
• Keepingrecordsofemployees,updatingdata.
• Conductingregularperformancereviewsand1-to-1meetings.
• Organizationofcorporateevents(corporateparties,teambuildings,master
classes, tastings).
• Managingonboarding/offboardingprocesses.
• Ordering corporate products and gifts for employees.
• Providingemployeeswithasocialpackage(Englishclasses,medicalinsurance,
corporate library).
• Taking part in recruitment processes (prescreen interviews, resume selection).
• Officesupport-orderingstuff,cooperationwithsuppliers,managingoffice
spend and budget.
Office Manager at Customertimes, Lviv
APRIL 2019 — JANUARY 2023
• Orderingneededstuff,cooperationwithsuppliers,arrangingfornecessary repairs, working with cleaners etc.
• Recordingofficeexpenditureandmanagingthebudget.
• Assistancewithopeninganofficeandmoving.
• LiaisingwithBusinessCenter(Landlord).
• Organizationofmeetings,Englishlessons,massage.
• Dealing with correspondence, complaints and queries.
• Congratulationsoftheteamwithimportantevents(holidays,birthdaysof
colleagues, anniversaries, etc.).
• Helpwithorganizationofcorporateevents(teambuildings,meetups).
• Supportemployeeswithonboardingandworkplace-relatedrequests
(issuance of pass cards, equipment etc.)
Position: Operations Manager
Category: Other
Experience: 11 years | English: fluent

I participated in successful reinvention of minds in organization with hierarchical structure into the minds driven by the values of humanocracy and teal organizations. I believe that this is an accomplishment.
I am currently holding CEO position of a 60+ person technology company and have 10+ years of managerial experience and a practical understanding of the IT industry. Implemented 3 national projects, led a company out of inherited financial crisis and completed mergers with minimal staff losses. Adherent human-centered management style and non-hierarchical organizational model that ensures innovation and agility to changes of technology companies, functioning on the principles of small teams and start-ups.
I definitely wouldn't want to work where I even hypothetically ask myself what I don't want to do
Position: Operations Manager
Category: HR
Experience: 0 years | English: fluent

- creation of the first digitized system for ordering travel cards at the Institute of Philology of the Taras Shevchenko KNU;
- creation of a support system in the company, including all necessary procedures and their documentation;
- writing a master's thesis in French and defending it in France;
- learning programming to an intermediate level;
If I do not take into account my 8 years of tutoring experience, then from 2019 until February 2023, I worked in the position of Customer Support specialist in two companies. In the last company, I increased my expertise every time and changed the role within the Customer Support department twice. Unfortunately, I am currently out of work due to the layoff that took place in February 2023, but my most recent role was in a startup project team. My role consisted in supporting the company's customers, compiling reports, building a support structure within the company and communicating with VIP customers. Now I am meant to change my life and find the job I am really fond of, so that's why I am looking for the Operations or People Partner roles because I feel that my soul lies in this kind of work.
I love people, communication and being helpful to both people and company. The roles I am applying for allow me to fulfill my such potential and benefit everyone. I want to communicate a lot with people, help solve the problems that they have, guide and help, explain and make them feel comfortable. I really like to work with information, systematize and analyze it and arrange everything according to a well-thought-out system. I also love teaching and looking for development opportunities. These are the key things that I would like to do on a daily basis.
Position: Operations Manager
Category: Other
Experience: 6 years | English: intermediate

- Stabilization of work processes at the beginning of a full-scale invasion of russian forces into Ukraine

- Сoncept development and implementation of internal Workforce Management tool

- Development of Workforce Management tool to internal 
CRM system

- Succesful management of 6 locations and more than 20 projects

- Development of an internal reporting system, which reduced the time spent on filling out reports by 22% daily

- Reduced the amount of fraud in the company by 85% by implementation a control and reporting systems

- Designed and implemented types of reports and systems in 1C in cooperation with developers

- Ensured the correct work of the middle manager at locations through the implementation of scorecards and the development of KPI systems
I gained all my experience in one company, where I'm working for 6 years

2 years as Planning and Controlling Manager
2 years as Senior Operations Manager
2 years as Team Lead

I want to develop myself in people management and project management