lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Account Manager
Category: Other
Experience: 0.5 years | English: intermediate

My greatest achievement is proper communication, thanks to which I received job offers and resolved critical situations during the work process. Also, at an older age, I decided to change my field of activity and got positive results. I have made advertising messages for many well-known brands, which I am very proud of.
I have been working as an administrator for about 4 years. I organized and controlled the workflow. Actively communicated with clients. Worked with CRM database and Google Sheets. Worked with stakeholders and financial transactions. In the IT field, I was engaged in the layout of email notifications. I provided reports and analytics on the work done. Communicated with program partners and HR companies.
If possible, I would like to work in an office, so I can get to know the team better and quickly resolve work issues.
Position: Account Manager
Category: Other
Experience: 4 years | English: fluent


I have been working in a customer-facing role for over 6 years with customers from all over the globe, mostly the US and Europe in customer support, sales, business development, account management roles. 
The companies I have worked with are of different sizes, from startups to enterprises. This experience gives me the ability to understand different types of human personalities so I can find the best way to engage and cooperate with them for mutual benefit.
Position: Account Manager
Category: Sales
Experience: 5 years | English: fluent

- Achieved over 4,000 SME/enterprise customers in Africa, Europe, and Asia by leading four members in Nigeria and China and implementing operations.
- Increased merchant acquisitions by 20% and transaction volume by 17.5% month over month by optimizing user experience and sales/customer success operations.
- Achieved over 10m USD annual GMV within a year by acquiring B2B customers by setting up departmental KPIs and product development strategies.
- Managed a project team of 5
I have been working in a FinTech company for 1 year, which specialized in cross-border payment within and outside Africa. During this working period, I grew up from Sales and Account management executive to Account Manager/Success Project Manager.

As a Senior member of the Account Management department, Head I launched various project initiatives which have helped in acquiring over 4,000 SME/enterprise customers in Africa and across Europe and also consistently increase the growth of 20% month on month in merchant acquisitions and 17.5% in transaction volume by building sales/customer success operations and optimizing UX.

 Also, I've implemented improvement processes that have led to over 10m USD annual GMV within a year by planning B2B customer acquisition and product development strategies and setting up department KPIs. This also includes closely working with PSPs, merchants, and partners.

In my previous roles, I worked as a Sales Consultant for an Edtech/Consulting company where I performed functions such as lead generation, business correspondence, working with data, and ERP systems. The main task was to coordinate, support the sales team and also manage User requirements and stakeholder management.

Over the years, I've worked closely worked with tools such as Excel/Google Sheets, Jira, Trello, Asana, Canva, Basecamp, JIRA, Confluence, ClickUp, and CRM systems (Hubspot, Pipedrive)
Detailed onboarding 
Great company culture 
360 feedback policy
Growth opportunities
Autonomy
Position: Account Manager
Category: Project Manager
Experience: 8 years | English: fluent

The tech startup I co-founded raised $0.5M last year. I managed 2 batches within Acceleration Programs with 6 graduated startups and doubled the content time and involved mentors’ quantity for the Acceleration & Incubation as the Head of Startup Department. Several of the 30 teams I mentored have been recognized as top 3 by Silicon Valley's best pre-accelerator. Most recently, as the PM in a tech startup, I managed a team of 12 developers, organized their activities according to Agile methodologies.
I have co-founded 2 companies including a tech startup as well as an online business development platform, managed Innovation & Entrepreneurship centers for over 2 years and am a co-director of the local chapter of the world's biggest startup community Startup Grind (Baku, Azerbaijan). Most recently was a Product Manager for a AI/ML based startup. Have worked in both public and private sectors for over 8 years collectively. 

I consider organizing for operational excellency to be my biggest value and contribution to any team that I work with.
Would love to work with dedicated and competent team, collectively working toward a purposeful goal. Would prefer clear expectations and delegation from C-level management and a flexible schedule, excluding the necessary team meetings. No remote employee monitoring software.
Position: Account Manager
Category: Sales
Experience: 2 years | English: fluent

I determined the ICP for the company and created a strategy to work with it. 
Developed a new strategy for the market to use by the Lead Generation department, so it gave 3x conversion results.

Made hundreds of customers met their expectations of the high-level business communication experience.

Exceeded a sales plan and brought companies that I worked in more than 50 satisfied clients, 18 of them chose me to help them with their new projects. 

My average rate for a developer is $40-80/hour and for an outsource it's average $400/hour.
I have experience in Sales Management for more than 2,5 years, which gave me enough time to work through my understanding of the field. My experience is not limited to sales processes, it also includes Account Management. My sense of tact always left my clients happy and satisfied with the communication with me, so I think I will be a good fit for the department.
Position: Account Manager
Category: Sales
Experience: 2.5 years | English: fluent


I have expertise in Account management and procurement.

In Account management, I managed 100+ clients from the USA, Europe, and Asia. I provided demonstrations, gathered requirements, and handled business correspondence. I scheduled CEO and client meetings, tracked invoices, and researched partnership opportunities.

In customs clearance and procurement, I monitored processes, negotiated with suppliers, and ensured smooth document flow. I managed stock, established relationships with shipping companies, and conducted market analysis.

Overall, I bring strong communication, negotiation, and organizational skills to these roles, driving business growth.
Position: Account Manager
Category: Other
Experience: 2 years | English: fluent

- finding and suggesting new ways of improving the business workflow
- establishing strong rapport with business partners, customers and workmates
- finding and implementing business strategies that increased revenue volumes on my current working place
I have extensive experience in Sales for the last six years. Working in the international hotel chain for over two years selling hotel inventory to individual, corporate and governmental clients. Have an experience of working in CRM (Opera Micros), negotiations via phone/in person, strong presentation skills, analytical thinking and ability to work under pressure. For over 2 years I had been working as a Sales assistant, translating and intepreting (English/German), preparing legal contracts, technical documentation, shipping documents etc. Negotiating with customers, overcoming difficulties during the whole business process, finding the common ground, complaint handling etc. For the last 1.5 years working as an account manager on the digital marketing platform I am the point of contact for all business partners in the company, who is optimizing the business processes, searching for new opportunities of growth, preparing reports, presenting new product features, reporting tech and financial issues, coordinating with financial and IT departments, as well as onboarding new business partners, from lead generation, contract signing up to performance follow-up, creative content writing for company's website etc. I am looking forward to applying my skills as well as acquiring the new ones in the field of account / sales / product management in IT industry
Knowing my strengths, I do not consider myself working in the position, which requires cold-calling; monotonous routine work; the position without active English language use
Position: Account Manager
Category: Sales
Experience: 11 years | English: upper

Created sales strategy, Built-up positive relationships with customers, deep knowledge in the business field.
I have more than 13 years of strong experience in a business environment:
- Professional skills in negotiation;
- Contracting;
-  Business development - domestic market (Ukraine), international business;
- Participation in worldwide exhibitions;
- B2B Sales;
- Customer service;
- Commercial law;
- Legal assistance in the company activities; 
- Foreign company registration, opening a bank account, financial services;
- Engagement with regulatory authorities;
- Licensing;
- Brand registration.
LANGUAGES: 
- Ukrainian;
- Russian;
- English;
- French;
Challenging projects, decent wages.
Position: Account Manager
Category: Sales
Experience: 11 years | English: fluent


I have over 15 years of experience in the international banks as a Relationship Manager with multinational clients. 
I am enthusiastic about building and maintaining relationships with customers by continuously proposing solutions that meet their and our mutual objectives. I have excellent communication, interpersonal and presentation skills that help me achieve targets.  
I speak English fluently. My native languages are Ukrainian and Russian, which I believe would be advantageous in this role. Currently, I'm based in Warsaw and study Polish.
Position: Account Manager
Category: Other
Experience: 8 years | English: fluent

I really appreciate my active participation in organizing the 2018 Champions League final in Kyiv. This was a huge project that involved hundreds of people and the number of problems and issues that my team was able to successfully solve is a great experience.
Also my experience in Project Manager role with foreign partners and being able to finish these projects in time gave me a lot of insights of how things work in IT industry.
Sucessfully found new potential partners and also managed a big AR project in my latest role as Sponsorship/Account Manager.
I have over 8 years of experience in management. During this time, I gained unique experience during the organization of the UEFA Champions League final in Kyiv, concerts of Red Hot Chili Peppers, Muse, Andrea Bocelli, Imagine Dragons and many other events of the highest level. In addition to direct events, my responsibilities included managing corporate clients and managing a team of 4 people. I have also worked as a Project Manager in gamedev company and have experience in projects with European and American partners. In my latest role of Sponsorship/Account Manager I was responsible for new projects with current partners and developing partnerships in general.

I have a diploma from the Kyiv National Linguistic University with a degree in "Management of an organization with knowledge of two foreign languages ​​(English and German)". I also have a diploma from the Johan Cruyff Sports Institute (Barcelona) with a degree in Sports Management.

I have a basic understanding of SDLC and a certificate "IT Project Management" (University of Washington, EDX online platform) which includes three courses: 1) Strategic Applications of IT Project & Program Management; 2) Portfolio Management, Governance, & the PMO; 3) Leadership and Management for PM Practitioners in IT.
Position: Account Manager
Category: Support
Experience: 3 years | English: fluent

Successfully serving clients in an IT startup for more than three years. My regular customer retention rate is 60%-80%. Expert in communication. Gained experience in working with different CRM systems, Zendesk and Freshdesk chatting software, Jira, Trello, Microsoft Word, Excel, PowerPoint, and similar software.
I have three years of working experience as an Account Manager in an IT startup. 
My responsibilities are: addressing customers' inquiries via chat, email, and phone, answering questions, guiding the customer through our order-placing algorithm, helping with the payment procedure, and ensuring they have the best experience with our service.
I am experienced in customer success management, order processing, customer onboarding process, dispute resolution, and communication with problematic clients and refund abusers. I gained my experience working mainly with US-, UK-, and EU-based customers.
Experienced in working with different CRM systems, Zendesk and Freshdesk chatting software, Jira, Trello, Microsoft Word, Excel, PowerPoint, and similar software.
Currently looking for a part-time job (20-25 hours per week) as an account manager, customer success manager, support manager (no calls), etc.
Position: Account Manager
Category: Other
Experience: 3 years | English: fluent

I would like to indicate the launch of a big website
I have worked in the IT sphere for 3 years. For half a year I've worked as a community manager in a gamedev company. After it, I'm working as an account manager, having projects connected with pharma industry.
Before, I used to work as a translator, knowing fluently 6 languages. 
I'm open for different propositions, preferably in some business development role, or communication with the clients
Position: Account Manager
Category: Sales
Experience: 4 years | English: fluent


I'm a Business Development Manager with over 2,5 years of experience. I've started as a lead generator and become a team lead of a 6-man team in one year. During the whole of my career, I was deeply involved in the lead generation process and acted as a sales representative. I have strong negotiation skills (both with customers and with executive office). I'm well at teaching, planning, organizing, and quick thinking. I have a petty technical background in front-end development. Also, I can make jokes.
Position: Account Manager
Category: Sales
Experience: 2 years | English: fluent


I'm Account Manager Assistant (Assistant Supervisor), my responcibilities are:
- Helping Account Manager in day-to-day tasks;
- Communication with clients and resolving any issues that may occur;
- Working with other teams to resolve any problems in the most efficient ways;
- Improving Manager-Assistant workflow to get the best results in Teamwork;
- Teaching newcomer assistants.

I'm a result-oriented person and over the time that I'm working I experienced both Assistant and Manager sides of work, being a substitude for Managers when they're OOO. I'm looking to improve my skills in communication with clients even more and I'm ready to do the best of me to help the development of the company I work for.
Position: Account Manager
Category: Support
Experience: 3 years | English: fluent


I’m an experienced VIP Account manager. My key responsibilities are as as follows:

- Communication with potential clients.
- Communicating with current clients to understand status and satisfaction.
- Collecting and analyzing data concerning customers' behavior to understand changing needs.
- Document management for projects.
- Preparation of reports, data analysis.
- Develop and maintain long-term relationships with accounts.
- Schedule regular activities (emails, calls) with accounts in CRM.
-
Position: Account Manager
Category: Sales
Experience: 3 years | English: fluent

- Opened a new sales channel through partnerships;
- Completed an extensive hands-on course on lead qualification;
I'm a seasoned sales professional with a track record in B2B strategic sales and account management. On a company level, I have successfully opened new sales channels and refined the existing company sales processes by identifying bottlenecks in their sales strategy. As part of my role I created the company ICP from scratch, decided which channel is more efficient, created value proposition through a thorough analysis of company unique selling points.
In the client-facing role, I manage full-cycle sales. This includes generating leads and creating cold outreach sequences, qualifying the inbound leads, handling negotiations, creating proposals, and closing deals.
In my account management role, I use satisfaction level checkups to identify and prevent possible challenges, manage client expectations, enforce trust, and identify opportunities for cross-sales.
I would like to be focusing on inbound sales, warm leads, and client relationship, but I wouldn’t mind cold outreach as a part of my duties. 
I expect a cross-functional role where I can work on various challenging tasks simultaneously and a dynamic environment in which a change is welcomed.
Position: Account Manager
Category: Sales
Experience: 5 years | English: fluent


I'm a self-directed sales agent with experience in the
cybersecurity and AI industries. As a B2C/B2B sales agent, I worked with clients worldwide, achieving and exceeding sales targets. I also developed sales scripts and conducted training to share my expertise in building customer relationships and driving sales. 

EXPERIENCE  
Сhat Development Representative

1.Responding promptly and accurately to incoming leads' inquiries through chat.
2.Conducting live demo sessions
3.Identifying and qualifying leads through chat.
4.Guiding leads through the self-serve sales process, providing them with the information they need to make informed decisions. 
5.Assisting new hires with onboarding, including training on chat tools and processes. 
6.Providing feedback on improving internal processes. 
7.Participating in team meetings and sharing insights and best practices to improve overall chat performance. 
Average Quota Attainment (sales) ~ 135%

Sales Representative
June 2017 - October 2021

1.Engaging potential customers by addressing their questions about the company's products and services.
2.Promoting and selling the company's services to potential customers.
3.Resolving customer complaints in a professional and efficient manner.
4.Providing precise, reliable, and comprehensive information using appropriate tools and methods.
5.Adhering to established communication procedures, guidelines, and policies.
Average Quota Attainment (sales) ~ 120%

TECH STACK
Salesforce
Drift
Outreach
ZoomInfo
Sales Navigator
Gong
Google Workspace
Zoom
Position: Account Manager
Category: Other
Experience: 1 years | English: intermediate


I'm seeking employment in Odesa where I can use my ability to communicate with people or work with foreign suppliers.
Also I worked in the billing department and I have experience with accounting documentation and reports.
Position: Account Manager
Category: Support
Experience: 6 years | English: upper


In 2017 I graduated from the Belarusian State Technological University with a specialization editor-technologist. Since October 2017, I have been working in the IT company Goozix as a customer service manager. The project I am working on provides services in the blockchain area.
Position: Account Manager
Category: Support
Experience: 2 years | English: fluent

I become more stress resistant. Also, for two and a half years, I have been running the biggest team of freelancers. This team consists of people who have been working for almost 5 years, and I managed to keep them and build good working relationship.
In brief, I worked with a team of freelancers, and my task was to monitor their performance. By monitoring, I mean answering all work-related questions via tickets and emails, checking their accounts, doing performance reviews, searching for freelancers who show outstanding results and promoting them, also offering such employees special working conditions. Moreover, I was working with applicants who wanted to join our team. I checked their test results and verified those freelancers. Detecting frauds among them was also a part of my work. All the tasks were based in the CRM system. 

Before that, I worked as a customer support representative for almost a year and half. During my work, I have been promoted to the VIP Support Agent  and then to the Senior VIP Support Agent (worked with complex and important orders). 

I am a hard-working person who is willing to learn new things, and I am looking forward to new experience.
I am open to new experience, however, I wouldn't like to work in the field of sales or do cold calling
Position: Account Manager
Category: Sales
Experience: 4 years | English: fluent


In my most recent position as an Account Manager at a lead generation company, I had the opportunity to work on diverse projects spanning various domains including IT Services & Consulting, Outsourcing & Outstaffing, SaaS, Financial services, Consulting, Design, Manufacturing, Computer Hardware, Appliances, Branding & Advertisement Services.

As an Account Manager, my responsibilities encompassed:

- Building and maintaining relationships with B2B clients in the United States and Europe.
- Serving as the primary point of contact for all client engagement-related matters, such as contracts, project launches, deliverables, reporting, and invoicing.
- Collaborating with a team of SDRs, Lead Researchers, and Copywriters to develop and execute B2B outreach marketing campaigns, content creation, and research initiatives.
- Overseeing internal processes to ensure seamless client delivery, including task creation, monitoring of deliverables, quality assurance, and reporting.

Before assuming the role of an Account Manager, I worked as an SDR and Lead Generation Manager for several years. These experiences have endowed me with two key strengths:
- Proficiency in managing client relationships and internal teams.
- Expertise in developing outbound strategies from scratch and enhancing existing ones.

Overall, these experiences have honed my skill set and equipped me to excel in managing client engagements and driving effective marketing initiatives.
Position: Account Manager
Category: Project Manager
Experience: 2.5 years | English: fluent


In my previous role as Account Manager at world-leading esports club Natus Vincere, I was responsible for maintaining partnerships that generate revenue in USD millions, coordinating high-profile marketing campaigns with 100% satisfaction of goals, and driving operational efficiency through data-driven insights. My project management portfolio includes complicated activities with brands in beverage, banking, automotive, electronics, gambling, crypto, web3, furniture, trading, and media sectors.