Position: Head of Risk/Head of Anti-Fraud/Risk analyst
Category: Other
Experience: 9 years | English: intermediate

At my last job, I managed to develop a department from 2 to 12 people, then successfully split it into 2 full-fledged departments for different projects.

in both departments, I created processes to manually monitor incoming traffic based on common fraud patterns.

A methodology for limiting payments has been developed, taking into account the specifics of payment methods and types of business

Working in the Rozetka marketplace, on my initiative, a new direction was developed that dealt with reviews exclusively about the products of the marketplace, and a procedure for processing negative reviews and interacting with sellers in this context was also developed. Next, I managed to create a department of 4 people.

At the State Company, I was one of the authors of the formula for calculating the tax on luxury cars, which is now called the transport tax. By the way, the formula still works.
My last job was at PSP and EMI. In PSP, there was work with chargebacks and refunds (collection of information from merchants regarding specific received chargebacks for the purpose of confirming the provision of goods/services, transfer of information for further appeals), processing of a large amount of information using google docs, tables, communication with payment providers (preparation of answers to requests, writing requests), development of new policies and rules for the detection of new fraud patterns, work with the anti-fraud system (analysis of incoming traffic in terms of suspicious behavior of payers, development of new rules for identifying such payers), development of functionality for monitoring incoming traffic for suspicious behavior of payers and further its improvement. Development of a policy of limiting payment methods to minimize the entry of fraudulent transactions.
Participation in the development of new functionality, description of such functionality, partial testing of such functionality after its development.
Work with the verification of merchants, collection of a package of documents regarding the company, consideration, verification and connection of their sites to the payment system.

Team management. I held the position of Head of Department, there were 12 people in the team at first, then the projects were divided, and 6 people remained in the team. Coordination of the work of employees in the department, distribution of tasks between them. Control of high-quality and timely performance of tasks.
Writing department policies and their further improvement. Work with the withdrawal of merchants' funds to their accounts, processing and monitoring of such transactions.

At EMI I held the same position before the split. The main direction was work with requests from payment partners, work with chargebacks and refunds. Monitoring of incoming and outgoing traffic. Participation in the development of new functionality, work with the anti-fraud system.

More information see in my CV
I want to further develop my skills in the risk area, also manage a team.
It's very important for me that the company does not stand still and is in a constant process of development.
I would not like to face a lot of bureaucracy in routine matters and procedures.