Position: Manual QA/Team Lead/Team Manager/Customer Facing RnD/Customer Oriented Software Testing/COST/Customer Facing RnD
Category: QA
Experience: 11 years | English: upper

-Managing the team of 2-4 people.
-Dealing with different products testing on the same time in one project. Team work is focused on testing products localized up to ~10 languages. 
-Creating products testing schedule based on expectations from stakeholders and synchronization described above. 
-Planning testing scope for each of the products.
-Customer Programs Organization: Documentation Handling; Meetings Organization; Feedback Collection/Analysis; Sync-meetings and Reporting; (Remote Betas - 20 customers simultaneously; Design Partner Programs - 80+ customers simultaneously)
-Working directly on Products’ Stakeholders level (PM/FA/QA and DEV TLs)
-Overall communications and Meetings facilitator;
Software Quality Assurance engineer with more than 13 years of experience in Team
Management, QA testing, technical support, and customer relations. Skilled in various
software testing types and managing QA teams and small projects locally and remotely
around the globe.

2017 - 2023
Capgemini Engineering (ex.Lohika Systems, Inc.) l (Odessa, Ukraine)
Customer: Micro Focus / OpenText
Handled customers' specific issues related to products upgrades and migrations, provided
technical consultancy and advisory services, defined the strategy, testing and validating,
Planning the whole Customer Success from a technical perspective, closely cooperating and
involving ADM PMs, RnD Managers and Support Teams around the globe. • Communicated
directly with customers and partners of HP (MicroFocus) Functional Testing and ADM Pillars
(HP ALM, Octane, UFT; BPT; MobileCenter; LeanFT, LoadRunner Enterprise, etc.). • Managed
a team of professionals. • Provided technical training to new team members.

2015 - 2017
Lohika Systems, Inc. l (Odessa, Ukraine)
Customer: Hewlett-Packard Enterprise / Micro Focus
Customer Programs Organization: Documentation Handling; Meetings Organization; Feedback
Collection/Analysis; Sync-meetings and Reporting; (Remote Betas - 20 customers
simultaneously; Design Partner Programs - 80+ customers simultaneously) • Worked directly
on Products’ Stakeholders level (PM/FA/QA and DEV TLs) • Off-Beta Communications with
Customers: Customers’ issues tracking; Working with relevant RnD Teams over the
ER/Problems/Questions; • Overall communications and Meetings facilitator; • Performed
manual testing/investigation over specific customers’ issues; • Continuously worked with
strong cooperation with local/remote RnD Teams; 

2010 - 2015
Lohika Systems, Inc. l (Odessa, Ukraine)
Customer: Hewlett-Packard Enterprise
Performed quality testing procedures, documented software defects using bug tracking
systems (HP Quality Center/ALM, Octane, Jira), reported defects to software developers. •
Installed and prepared the environment for software testing. Proficient in all cycles of the test
lifecycle from test planning to defect tracking and managing defect lifecycle. • Managed a
team of 2-14 people. • Dealt with different products testing on the same time in one project.
• Created localized products testing schedules based on expectations from stakeholders and
synchronization described above. • Planned testing scope for each of the products.
Hard but interesting tasks.
Lot's of communication (internal end external)
To have an opportunity to learn something new in order to evolve
Long-term project