Position: Product owner/Product manager
Category: Product Manager
Experience: 4 years | English: fluent

- Improved site traffic by successfully implementing SEO strategy
- Improved customer retention and satisfaction by improving NPS metric of website
- Led cross-functional teams to deliver complex project - new basket for guest site and mobile application
- Participated and successfully delivered voice bot project as a BA/PM
- Successfully delivered a multi-account project for an international company with vast infrastructure
- Implemented mathematical model for analysis of losses in power generation
- Successfully launched multiplatform recruitment product
- Built BA process and documentation from scratch for company utilization
PRODUCT OWNER/NDA
October 2022 - Present
• closely working with local and remote Product teams on defining and building an e-commerce solution in Ukrainian market
• defining a clear product mission & vision
• driving communication with all stakeholders and Product teams with a goal of defining Product roadmaps, developing business cases and success metrics 
• shaping stakeholder requests into well-defined and ready-to-build features within the scope of the product’s vision 
• anticipating challenges, balancing the business needs and technical or operational limitations 
• driving day-to-day prioritization of work operations, projects, and scope; troubleshooting reported issues and escalating when appropriate 
• keeping work within the decided process framework (SAFe) 
• openly and regularly communicating Product growth and progress to stakeholders 
• gathering customer feedback to validate that the product works against stated metrics 
• working with the team towards maximizing the business value of the product

BUSINESS ANALYST - PRODUCT OWNER/Freysoft
April 2022 - October 2022 (Temporary contract)
Facilitation of prioritization process
Hypotheses creation, monitoring metrics, testing hypotheses 
Requirements elicitation, gathering, formalization and co-approval between stakeholders
Planning, estimation and monitoring development process
Project delivery: creating tasks for the developers and monitoring overall progress and use of resources, initiating corrective action where necessary
Prioritizing and structuring backlog according to stakeholder’s need
Preparation of a demo and showing it to the customer
Facilitation of meetings, workshops, and brainstorms
Preparation and management of product transfer from the development team to the support team


SENIOR BUSINESS ANALYST/Modus (DTEK)
May 2021 - April 2022

Requirements elicitation, gathering, formalization and co-approval between stakeholders
Planning, estimation and monitoring the project
Project delivery: creating tasks for the developers and monitoring overall progress and use of resources, initiating corrective action where necessary
Prioritizing and structuring backlog according to stakeholder’s and process-owner’s need

SYSTEM ANALYST/lifecell Ukraine
March 2020 - May 2021

Project Manager /ETI
April 2019 - March 2020

Regional Key Account Executive/GSK
December 2018 - April 2019

Sales Representative/GSK
December 2017 - December 2018

Senior sales manager
September 2015 - December 2017