Position: Delivery Director / Engineering manager / Site Manager / Operations Director / COO
Category: Other
Experience: 11 years | English: fluent

Successful management of Business Unit for customer from India, Canada and UK (7-12 projects, 80-150 subordinates including 3-7 PMs, approx. $7 mln. year revenue). Main responsibilities:
•	Formation and development of the leadership team
•	Business development
•	Customer success management
•	Strategic planning
•	P&L
•	Operations

Operational and delivery management of product company site through outstaffing company. Main responsibilities and achievements:
•	Operational interactions with outstaffing company (IT, HR, Recruitment, Facility, Procurement etc.)
•	Recruitment
•	Development of Leadership Team
•	Implementation of HR strategy
•	Delivery of Mobile App
•	Procurement
•	Processes’ optimization
•	Developed Site from ~40 ppl to ~80 ppl
•	Decreased level of unmanaged attrition (~3x lower)
•	Mentored a person to become an R&D Director
•	Reduced happy pass of recruitment process (1-day process)

Business Owner for largest IT division in bank. Product management CoE and UX CoE creation and development
• Developed Division from ~15 ppl to ~40 ppl (inc
replacement of initial team)
• 3% unmanaged attrition
• Created Product Management CoE and propag
approaches and values throughout the bank
• Created UX CoE and propagated it’s approache
throughout the bank
• Developed strategy for new mobile application (
replacement of existing app with 1,2 mio users)
• Developed strategy of bank digitalization
• Released Alfa version of new mobile app (built f
without having any relevant expertise in bank)
• 1,5x faster TTM of new features in existing apps
• Fastest recruitment process within whole bank
- 1,5 years of work as business owner in largest IT unit in bank
- Created Product Management Center of Exellence and UX CoE and propagated their approaches and values throughout the bank
- Developed strategy for new mobile application (potential
replacement of existing app with 1,2 mio users)
- Developed strategy of bank digitalization
- 2 years of successful management of Business Unit with 80 - 150 employees, ~$7mln year revenue (in one of the biggest Ukrainian outsourcing companies). Regular achievement of company's goals in revenue, margin, customer and employee satisfaction 
- Growing product company Site from 40 to 80 Engineers
- Reducing attrition from ~14% to ~4%
- Development of successful leadership team
- 15+ successful projects as PM (waterfall and SCRUM methodologies)
 - 20+ successful projects as Implementation Consultant (Business Analyst)
 ~$1M of various successful fixed-price projects
I have more than 12 years of relevant experience in service and product companies of various scale. I’ve seen and actively participated in transformations of several companies, both IT and non-IT. I had full responsibility over business units with budgets up to 10 mio EUR (revenue, margin, NPS, eNPS, process efficiency etc.). I’ve graduated Lviv Business School, Master in technology management. I like to develop and optimize business processes for customers and within the company. I easily communicate with all the stakeholders starting from trainee QA up to BoD of large enterprise. During my career I was cooperating with partners and customers from India, US, Europe, UK and Israel. I have experience of development UX and Product Management competence centers from scratch. Also, I’ve planned and executed project of starting new IT company in Ukraine (starting from budget and up to office renovation). For me it’s critical to feel how my work influences results of my team and my company. I feel excited to build new teams and create conditions for them to be successful.