lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: Implementation specialist
Category: Support
Experience: 11 years | English: fluent


I am 35 years old guy who realized just a few years ago that I love communicating with clients. I always knew I loved the IT field and I am content with my career path so far but adding that extra since 2019 was something I was missing. The relationships. Building the relationship with clients, gaining their trust, understanding them, realizing and overcoming cultural or language differences, finding a common language between dev and business teams, and translating the requirements/requests into technical language. These are all the things that added pleasure for me to my daily work. I love and respect my clients, I do not coke-can, and try t to do everything for my clients that is possible. Always going the extra mile for my clients sometimes landed me in trouble. I have never done, will never do, and probably won't be able even to learn how to do quantity over quality, I am a quality guy (pun intended). I love when my clients love me and trust me blindly, and because of that trust, I can not compromise the quality. I have OCD so when working on the issue even if a simple "update table set XX = YY" solves the ongoing problem I can not close the case. I have to figure out: why there was XX, where it came from, whether can it happen again, how to permanently prevent it, etc. I do have slight time management issues (one of my biggest pros and cons being too honest) but I still manage to finish the job on time and keep client(s) happy and satisfied.
meeting new people, learning them, figuring out what they like, how they talk to communicate, what they mean, how to please, how to not anger/upset them, these are all the things that I realized I liked in my job for the past 4 years that I have been working in Customer Success department at my current workplace (apart from SQL and XML of course).
Position: Implementation Specialist/BA
Category: Business Analyst
Experience: 10 years | English: upper


Sep 2017 - Present - 4,5 years as Implementation Specialist /desktop application/healthcare domain. Successful project for Swiss client in role of primary implementation specialist.

Apr 2016 Sep 2017 - 1,5 year as Business Analyst/desktop application/healthcare domain 

Jan 2012 Apr 2016 - 4 years as QA engineer/desktop application/healthcare domain
Position: Implementation Specialist/Professional Services/QA test engineer
Category: QA
Experience: 8 years | English: upper

Implementation Specialist (Professional Services)
Streamlined implementation and validation processes for 20+ clients, enhancing efficiency and customer satisfaction
Assisted 8 clients during Go Live and transition to Post Live Support, including international clients in the USA, Australia, and Canada
Boosted client retention by providing exceptional Post Live Support to 3 clients, including the largest client from Australia

Senior QA Test Engineer
Enhanced team efficiency as Deputy Testing Team Lead, tracking task completion and mentoring new testers
Implementation Specialist (Professional Services)
Responsibilities:
Validated software for 12 clients prior to Go Live, leading 4 projects as the main implementer
Diagnosed client issues and swiftly resolved problems through effective troubleshooting
Collaborated with Product Team to optimize functional design and analyze requirements
Developed user-friendly guides on new software features for clients
Identified database discrepancies after upgrades through comprehensive reporting on client’s request
Devised a comprehensive suite of documentation for client validation, including test cases, checklists, validation plans, and summary reports.

Senior QA Test Engineer
Responsibilities:
Conducted diverse testing strategies based on project requirements to ensure software quality
Created, revised, and reviewed test cases according to requirements and client needs
Simulated potential software operation situations to preemptively address issues
Classified, entered, and tracked defects in the database for effective resolution. Controlled the process of defects elimination
Working visa in Sweden
(I am currently under the Temporary protection until 03/04/2024 with a work permit)
Position: Inbound / ABM / content marketing expert
Category: Marketing
Experience: 8 years | English: fluent


Marketing 
Increasing sales by combining inbound
and account-based marketing strategies

SEO
- Technical SEO: fixing technical issues
- On-page SEO: optimizing individual pages
- Off-page SEO: building authority through high–quality backlinks

PPC
Paid search ads, remarketing, LinkedIn ads, Facebook ads,
Instagram ads, paid content distribution (Outbrain)

Content writing
- SEO-friendly blog posts & website content
- Guest posts that help to build a high-value backlink profile
- Social media posts that help to form relationships with customers
- Email sequences to nurture leads

Digital PR
Building relations with journalists and bloggers to secure media
coverage.
Gambling, adult, etc
Position: Inbound Marketing Lead / Senior Content Marketer / Head of Content / Head of Marketing
Category: Marketing
Experience: 7 years | English: fluent

Created content strategy and built content marketing for an IT company from the grounds up;
Was among the key decision makers in conceptualizing the company website, its structure, design and content;
Increased website traffic by 20-30% each month by implementing the content strategy and SEO optimization;
Nurtured leads from organic channels.
Inbound Marketing Team Lead / Senior Content Marketer

I'm responsible for all content marketing activities from content development, to its distribution and performance evaluation. All for the purpose to promote the software development company services and attract potential clients from organic online channels.

Key responsibilities:
• Managing an inbound marketing team.
• Developing the content marketing strategy and content roadmap in line with company goals.
• Generating creative ideas to develop as content that can help with the company services promotion.
• Producing content for all kinds of short- and long-form copies: website, blog, landing pages, presentations, webinars, SMM, Google Ads, etc.
• Managing content production process that complies with the tone of voice and style guide.
• Collaborating with software development and sales teams to produce high-quality expert content for the blog.
• Creating content briefs, assigning topics to writers, reviewing outlines, providing feedback, and performing copyediting on content.
• Implementing the best SEO practices to improve search engine rankings, increase organic traffic, and generate leads.
• Optimizing content and distributing it across various online media platforms like Medium, Quora, Reddit, etc.
• Developing link building and outreach strategies, running promotional campaigns to improve the company's online presence.
• Identifying promotional opportunities and analyzing the content marketing performance via analytical tools.
• Mentoring junior members of the marketing team.

Looking for a position of: Senior Content Marketer, Head of Content, Head of Marketing
People first and customer-centric philosophy;
Transparent, trustable and win-win relationships;
Remote.
Position: Inbound Marketing Manager / Content Project Manager / Digital Marketing Manager
Category: Marketing
Experience: 11 years | English: upper


10+ years in business, certified by Ukrainian Marketing Association, Qualified Google Analytics User. I’ve worked on tens of different IT projects (in multiple market segments, including project management packages, SEO-enhancement products, photo retouch apps, news and data aggregators, etc), predominantly aimed at the global English-speaking market. 

Some of my current and previous roles: 

- Marketing Manager, 
- Content Project Manager, 
- Content Writer, 
- Copywriter,
- Email Marketer, 
- Sales Representative, 
- Customer Support Manager.

I know the ins and outs of the online business pretty well. I am always ready to learn more about my profession, working hard to keep myself on the cutting edge of technology. Please contact me if you'd like to learn more.
Position: Inbound Marketing Manager, Copywriter, Content Manager, SMM
Category: Marketing
Experience: 2.5 years | English: upper

- Experience in freelance graphic design and working with American and Israeli clients
- 12 Successful low-budget Facebook Ads campaigns for 7 educational programs and 3 events
- Co-organizer of 6 educational projects in Lviv University
- Co-organizer of "SMM Forum 2021", "UDF 2021"
- Wide experience in managing and content-creation for real-estate and HoReCa projects
- Launching a corporate blog from scratch
- Closing 3 partnership deals from first touch to contract
- Simultaneous content creation for 3 personal LinkedIn personal accounts
- Graphic Designer (AirSoft Development) Part-time
Responsibilities: Logotype, Package, Presentation design

- SMM-manager (HoReCa) Part-time
Responsibilities: Logotype design, Social media design, Copywriting, Content planning, work with Facebook Ads

- Graphic designer | Digital-marketing manager (IFNUL | ЛНУ ім. Івана Франка) Full-time
Responsibilities: Print design, Web design, Presentation design, Logo + identity design, Social media design and managing, Content planning, Copywriting, Content creation, Live-events hosting, Communication with customers and partners

- SMM Manager (Insight marketing agency) Full-time
Responsibilities: Solutions generation, Social media design and managing, Content planning, Copywriting, Content creation, Live-events hosting, Communication with customers and partners

- ONGOING: NeuroForge (AI & BigData) Part-time
Responsibilities: Marketing strategy, Communication strategy, Content planning, Copywriting, Content creation, Web content writing, Blog writing, Partnership management, Sales & Marketing

- ONGOING: Pecode (Full cycle development agency) Full-time
Responsibilities: Marketing strategy, Communication strategy, Content planning, Copywriting, Content creation, Web content writing, Blog writing, Partnership management, Sales & Marketing
Closed for full-time offers.
Open for project-based cooperation and partnerships.
Position: Incident Analyst
Category: Support
Experience: 7 years | English: upper


Hello! My name is Elena, I am an IT specialist with 5 years of diversified experience in IT support, and other areas. Good reputation for resolving problems, improving customer satisfaction, and Administrative tasks with a very predominant background in IT field. Background helps me perform to my client's expectations. I have been managing social media accounts and helping them in one way or another improve their business online. Familiar with Jira, Confluence,zendesk, live agent, sql, css, html.
I am a fluent in English, meaning you won't have to worry about language barriers. I also speak Russian, Romanian, Swedish.  I will take my time to get to know you and your business. I’m always available if you need support.  I have years of experience handling a multitude of business and IT tasks. I am quick to understand new systems and processes. I will be in touch regularly to provide updates on tasks. Currently i am working as Incident Analyst in Extenda Retail(report and prioritize incidents, quality assurance, participates in a major incident process).
I want to improve my quality assurance skills and get new experience.
Position: Incident manager
Category: Support
Experience: 6 years | English: fluent

I helped to start shifts in the new customer support office in Mexico City. My part was to help newbies with solving customers' issues in Hosting, Domains, and SSL areas and provide skill-up sessions on Hosting topics.
- Documenting and prioritizing incidents
- Cooperating with corresponding teams such as SysOps, DevOps, Devs, Networking, etc. to restore service in a timely manner
- Communicating updates on the ongoing issues to executives and support teams
- Engaging on-call teams
- Creating problem tickets
- Sending Postmortems emails
Open to different options.
Position: Incident manager
Category: Sysadmin
Experience: 3 years | English: upper


IT Engineer with 3 years of experience on the role of NOC Engineer and Incident Manager. Able to work under high pressure and make quick, thoughtful decisions independently. I strive to acquire new knowledge and ways to improve personal abilities and qualifications.
Position: Incident Manager
Category: Support
Experience: 4 years | English: intermediate


Highly motivated and responsible Incident Manager for planning and coordinating all the activities required to perform, monitor, and report on the IM process
Act as an escalation point for all the incidents handled by the support team
Develop and mature phone/incident escalation processes to ensure free-flowing escalation and information
Monitor the incidents to ensure that the Service Level Agreement is respected
Identify, initiate, schedule, and conduct incident reviews
Ensure the closure of all resolved and end-user confirmed Incident record

 Managing technical resources through to resolution
 Investigating logs to track issues and ensure resolution
 Create known error records and appropriate workaround and potential solutions
 Ensure all administration and reports are maintained including post-major incident reviews
 Support and guidance for conducting Root Cause Analysis (RCA) with the Problem and Escalation Manager
 

2+ of experience as an Incident Analyst 
Reviewing, categorizing correctly the incidents
Analysis of the issue, documentation, provide workarounds and solutions that will solve the customer's problem
Prioritizing SLA of incidents, discovering potentials bugs, creating spikes, tasks , bugs for the Product /Software Development team
Position: Incident Manager
Category: Other
Experience: 4 years | English: fluent


With a degree in Software Development and over 4 years of experience working in IT operations.
Own an extensive experience managing customer service inquiries, technical incidents, and customer escalations. I have a proven track record of resolving complex problems quickly and effectively. I also possess strong analytical skills and the ability to work with cross-functional teams to identify root causes and develop solutions. 
I am passionate about delivering excellent customer service and ensuring that customer expectations are met or exceeded. My customer service skills have been honed through my experience in the IT industry, where I have developed a deep understanding of customers’ needs and expectations. 
In addition, I have excellent communication skills and the ability to interact with stakeholders at all levels within an organization. I am confident that I can bring these skills to any team in order to increase efficiency and drive customer satisfaction.
Position: Incident Manager / Cybersecurity analyst
Category: Support
Experience: 2 years | English: fluent

Recently I finished my frontend course at Skill Up academy and English C1 course. At the moment, I am studying Cybersecurity courses, where I will gain knowledge of SQL, Linux, Python, regulatory compliance, SIEM and other security tools.
I work as an Incident manager. The main responsibilities are to handle and resolve incidents that occur on different websites / servers, inform corresponding engineers as well as working with abuse emails.
Previously I had been working as a Customer Support Representative, where I had been helping people to register and manage their domain names, resolve issues with their websites and personal accounts.
I want to work with a friendly team, in which I won't hesitate to ask for help; where I can improve my professional skills, learn new features and to be up to date with new trends.
Position: Incident Manager, NOC
Category: Support
Experience: 3 years | English: upper


2019 - till now: 3+ years of NOC experience – incident management and support, troubleshooting, monitoring environments and working with many monitoring tools, communication with RnD and ITE departments.
2018: 1 year of CS experience – communicating with customers, fixing issue with Mac and Windows and peripheral devices.
2016 - 2017: 2 years of head of marketing department for website sales – SEO optimization for the websites, creating and supporting Adwords campaigns, creating marketing promotions.
2014 - 2016: sales representative.
Position: Incident Manager/ Project Coordinator
Category: Support
Experience: 3 years | English: upper

Being able to support a client with 200K+ employees without critical issues.
Training of a completely new-built team, creating a process from scratch.
I’ve been working in a European companies with 200K+ employees.
Incident management experience for 2+ years; Project coordination experience for 1,5+ years. 
Working with business escalations, being SPOC for every business related cooperation. Multi-vendor support, training of new-joiners, re-training for an old guard.
Whole job experience is in European companies, where I was employed internally out of Ukraine.
I’d like to try myself in a supporting project with follow the sun system, it doesn’t matter for me whether it will be an outsource project or working on a client side. Id also like trying myself in a project management role.
Position: Incident manager, project manager
Category: Project Manager
Experience: 6 years | English: upper


• Production incidents management:
- Coordinating operations/engineering/R&D and other teams in order to identify and triage outages during changes/releases/deployments.
- Sending out live status updates during critical incidents
- Creating escalation policy 
- Post-incident reporting and RCA
- Incidents and alerts prioritisation.
- Incident management process development 
• Using monitoring systems like Grafana, Icinga2, AppDynamics, NewRelic, Tableau, HockeyApp, Zabbix to verify business and technical metrics of company products.
• Knowledge of overall production architecture per each studio.
• Relations between microservices, databases and big game features.
• Defining of impact an element malfunction can possibly have on end-user, other services or/and game functionality.
• Splitting tasks for NOC shift members and control of their doing.
• Mentoring and sharing knowledge for new members, holding training

Project management 
 - Verification of features readiness for release  
 - Developing procedures during the RCA process 
- Statistic analysis and development of criteria 
- Onboarding projects to company standards (monitoring) 
- Setting requirements for internal projects
- Writing technical documentation and use cases for internal projects 
- Analysis existing processes for further improvement
Position: Independent Automation Consultant
Category: Python
Experience: 11 years | English: upper


For 26 years in IT behind: dozens of successful projects for implementing ERP systems, many years of experience teaching professional courses, creating complex distributions of information processing systems, mobile application development, consulting on database optimization, and more.
Position: Independent Consultant (CEO, Business Developer Manager)
Category: Lead
Experience: 5 years | English: upper


I have experience in build, managing, support business in b2b and b2c companies by providing making available intuitive clear guidance.
Ability to superimpose several positions simultaneously; initiative management of department/small company, spread knowledge of numerous domain spheres (IT, gambling, business process, team development, business requirements, human resources). Strong problem-solver.
Position: Independent Creative Director
Category: Marketing
Experience: 7 years | English: fluent

The first-ever GOLD prize at the Cannes Lions in Ukraine's history
1) Award-winning Creative Director from Kyiv
2) Published in New York Times, Forbes Japan
3) Worked with brands from the USA, United Kingdom, Lithuania, Ukraine, Finland, Israel, 

AWARDS:
Golden Drum 2022 / 2х Bronze
London International Awards 2021 / Bronze
Epica Awards 2021 / Bronze
Cannes Young Lions 2019 / Gold
Effie Awards Ukraine 2017 / 2x Bronze
Awwwards 2017 / Site of the Day
CSS Awards 2017 / Site of the Day
ADC*UA Awards 2016 / Gold
Position: Independent Software Developer
Category: Python
Experience: 7 years | English: fluent

Done backend development + some devops of a highly loaded public facing web service for Nintendo of America Inc. Worked on multiple Scala/Akka based projects for different customers including European electric vehicle charging company and successful USA real estate startup.
Scala, Akka, Lift, Python, Ruby on Rails, C, PostgreSQL, Opscode Chef, AWS
Interesting project that brings some value. Challenging tasks. Technology stack is not that important for me, best tool for the job should be chosen IMO. Result-oriented remote work with flexible hours is highly desired. Looking for *remote contractor role* (travels possible).
Position: Indesign specialist
Category: Design
Experience: 11 years | English: intermediate

InDesign expert
Printing design, graphics, book layouts, newspapers, magazines,  publishing automation
All InDesign projects
Position: Individual contributor
Category: JavaScript
Experience: 11 years | English: upper


10+ years of experience in backend and frontend development. Some experience in mobile app development (beginner level)
Position: Industrial Automation Engineer, PLC Programmer
Category: Other
Experience: 10 years | English: intermediate

Automation of power plants
Industry and peripheral automation
Experience in independent configuration/programming PLC (IEC 61131-3), HMI, and SCADA systems:
•	Siemens (PCS 7, Step 7, TIA portal, WinCC / WinCC flexible);
•	Schneider Electric (Twido, SoMachine, Unity Pro, Vijeo Designer);
•	Phoenix Contact (PLCnext Engineering);
•	Beckhoff (Twincat 2, 3);
•	CODESYS 2, 3;
•	TREI (ISaGRAF, UniMOD);
•	and other.
Experience in setting frequency converters (Siemens, Schneider Electric, ABB, Mitsubishi, Lenze, Delta, Owen, etc.) and secondary devices.
Skills in development schemes of automation, and electrical schemes (AutoCAD, Eplan).
Confident PC user.
Find an interesting job in a promising company with a decent salary and the opportunity for career growth, and gain new skills and experience to ensure financial independence
Position: Industrial design, 3d visualization, 3d modeling
Category: Artist
Experience: 4 years | English: intermediate


I create:
Industrial design
Product design
Realistic 3D renderings of the product
3D models for further production of the prototype
Animation in KeyShot

I possess the following skills:
SolidWorks
KeyShot
CorelDraw
Adobe Photoshop
Position: Industrial designer, product designer
Category: Design
Experience: 6 years | English: upper

In 2022, I got an international Red Dot Design Award in industrial design. 
Winner of the design competition "Maniglia Nuova" for Italian fabric Linea Cali in 2018. Also I am a winner of All-Ukrainian design contest "Dotyk Natkhnennya" for the best handle design in 2019 and 2020 years.
I have 7 years of experience in industrial, product, 3D design. I focus on aethetic, ergonomic, functionality, user experiance and economical value. I work on hardware products from the point how the final youser will interact with product, on emotional and physical level. Also think about manufacture technologies, how to make product more effective. Also I develop high quality 3D visualizations and animations
Position: industrial engineer
Category: Data Engineer
Experience: 2 years | English: basic


The work is related to the improvement of production, creation of projects, work with excel, sketchup, autocad, sap, mes.
A project to improve the program that is spread throughout the plant. Tasks for optimization of lines and standard of work. 3D designs to improve work, ideas for more convenient work in production. Saving time and various other types of costs.