Position: Game Designer
Category: Project Manager
Experience: 0 years | English: fluent

I take great pleasure and pride in organizing digital chaos. There were several projects that I have "inherited" from other PMs during tech-support days and those were a mess: the team was unhappy with the schedule, the workload was much more than the team can handle resulting in burnouts, training materials were the outdated and overall attitude of the team was very bitter. In 6 months I was able to change the Team Lead and build much more reliable cooperation, persuade the client to expand the team to 10 people (before they had 6), organized weekly calls between the team and client so they can discuss ongoing issues and bugs of the product.

A similar situation was with another project where a 5-person 24/7 was working with clients at the same time. I have a manager to separate the team and make 2 full-fledged teams of 5 people in 6 months + grow one team to 7 and another team to 20 people in the next year.

I quickly appraise the weak points of any problems and am able to damage control and devise solutions on how to improve the performance. There are no unsolvable issues, only opportunities.

As the latest achievement (not entirely related to my field of expertise, but the one I am really proud of) is that I have passed the Japanese Language Proficiency Test — N2 Level — which is the second-best level and now I can officially say that I know the Japanese language.
Was doing project management/integration work in outsourcing tech-support business for 3.5 years. My main duties were to lead ongoing projects (tech support teams) and be a link between the clients and the team.

On the other hand, I was also doing integration projects. The responsibilities were: full integration cycle from point of signing the contract to the launch of full support team which included, but not limited to: organizing training materials, devising a plan for training/practice, working with legal department on the adjustment of the contracts (if needed), working with HR on hiring correct candidates, organizing and setting up support environment for the client.

Also, I would regularly maintain and improve the integration process in order for it to be more adjusted to different clients' needs. As there would be integrations with companies from different fields: from small startups to big fintech companies — that would require the process to be adjustable and flexible. With time, we have adopted Scrumban framework where Chief Integration Officer would be able to see the bigger picture. For daily checks and tasks, we used Asana extensively.

I have devised templates for tasks and entries in both Jira and Asana to automate the process as much as possible. This enabled me to take up to 5-6 integration per month instead of the 3-4 I used to take. Additionally, it would decrease the time needed to train new integration managers from 3 months to around 1.

Currently, I am working as an API Integration Manager in the online gaming industry. I am managing integrations for multiple operators (currently — 9) to make sure that are smoothly migrated from one API to another. This takes a lot of planning and, surely, a lot of adjustments as migrations never go as planned.

Someday I wish to grow and work with the real gaming industry. I don't like changing jobs, so it would be amazing to start at one company and grow into that position.
Would be great to have a great collective of professionals who can benefit from my expertise and from which I can learn to become better.

Strong onboarding is a big plus and a great start of efficient cooperation. I had some terrible onboardings when starting new jobs and it would lead to around a month of wasted time.

I hate wasting time and I always aspire to be as effective and organized as possible, so good onboarding (even it's 2 days) — is a great start where I can start being productive right away.