lang-uk/recruitment-dataset-candidate-profiles-english huggingface dataset:
Position: customer representative
Category: Support
Experience: 4 years | English: fluent

• Due to the high level of productivity, I was promoted from a preview specialist to a project manager for one year;
• I managed to acquire more than 40 clients for my company, who made deposits and worked with us consistently;
• I had an extremely high level of customer retention due to my efficiency, good mutual understanding with clients and project management skills;
• I managed to convince customers and get deposits from customers;
• I received consistent monthly bonuses for outstanding results;
• I always ensured timely completion of projects;
• I guarantee that all customer requirements and specifications are always followed
• As a presales manager, I made cold calls to potential clients to generate leads;
As a manager, I kept accurate records of all ongoing and new projects;
• I made negotiations with potential customers to convince them to work with our company;
• I provided consultations to potential customers for the most suitable booths for their products during exhibitions;
• I carried out follow-ups, and ensured receipt of payment prior to the exhibition.
I passed on detailed customer descriptions to the architects and constructors;
• Check the specifications of the exhibition centers with the organizers;
• Track project progress;
• Monitoring and ensuring timely completion of the project (booths) and project success.
Expecting to work for a fast-growing company, that will pave way for both company and employees benefits.
Position: customer representative
Category: Support
Experience: 1 years | English: fluent

I had put my full effort in creating a positive environment for my team and my co-workers.I tried to provide as much information as requested by the customers for their better knowledge.I helped in trying solving task and got a good output of it.
My work experience is in the field of sales (Gambling website)
Sales(Pharmaceutical company/RX Genetics)
Customer support Representative(Gambling website)
I need a team with good spirit and positive enthusiasm to work together and create a positive output from it.
Position: Customer representative
Category: Support
Experience: 5 years | English: fluent


Excellent communication with customers
Maximize customer satisfaction
Technical support (Internet connection and all similar technical problems)
Prompt and fast support in solving problems
Troubleshooting computer and internet problems
Install and set up many computer programs (SAP, Python, Adobe Reader, Cam Studio, etc.).
Friendly and professional relations with the team
Position: Customer representative
Category: Support
Experience: 1 years | English: fluent


I have interned at an NGO handling calls and correspondence for them. I have also interned at an engineering firm working in teams of 4 and 10 under supervision.
Position: Customer representative
Category: Support
Experience: 2.5 years | English: fluent


I have worked with multiple organisations as their front desk officer, I can use Live Chat
Chatbots
Help Desk
Augmented Reality (AR)
Artificial Intelligence (AI)
Voice Recognition
Visual Search
Gamification
Video
Knowledge Base Software
QR Code etc.
Position: Customer representative
Category: Support
Experience: 3 years | English: upper


Use to work as a Freight Broker for a year in the office in Ukraine
with head office in Chicago, IL. Main tasks were selling loads for
53'DRY VANs and REEFERs, manage updates and communicate with
drivers and dispatch during all the trip.
Use to work as a dispatch for a Sprinter Van and Small Straight.
Looked for a loads at Sylectus and bidding on the email. Main task
was good communication with the drivers and keeping eye on
documentation.
Telephony and business correspondence;
Work in stressful conditions;
Active sales during cold and hot calls
Keeping own records of documents and data.
Position: Customer Representative
Category: Support
Experience: 1 years | English: fluent


Turkish Airlines
Customer Representative| June 2022 - present

-Take customer calls and provide accurate, satisfactory
answers to their queries and concerns
-De-escalate situations involving dissatisfied customers,
offering patient assistance and support
-Review customer or client accounts, providing updates
and information about billing, shipping, warranties and
other account items

SOCAR-Bibiheybat OGPD, AZ 1006
SOCAR-AzNeft -N.Narimanov named OGPD
The summer internship program | June 2022 - July 2022
The summer internship program | June 2021-July 2021

-Performed analysis about the field as well as safety and
environmental considerations.
-Collaborated in groups to carry out a technical and
economic study of the field.
-Wrote reports about the summer internship program

Baku City Circuit Volunteers
Crowd Management TM | Apr 2022- June 2022

-Provinding a premier experience for guests
-Greet guests as they enter and leave the event
-Provide a safe and secure environment for guests, team
officials, pilots, and other individuals associated with the
event

Mobility Maker Volunteer
UEFA | May 2021 - June 2021

-Conducting day-to-day project coordination and planning
-Supporting the spectator client group and providing a
range of services
-Responsible for delivering a small number of key stadium
functions such as language services, vulnerable persons
support, luggage depots, mobility support and spectator
information points.
Position: Customer Research Manager
Category: Marketing
Experience: 1 years | English: fluent

Conducted a number of successful marketing research (competitor analysis, qualitative and more rarely quantitative research) for Product teams - on the basis of the research results Product teams made important decisions (imrpoving features, introducing new features; increasing conversion, imrpoving on-boarding and retention of clients; the results were also used in SEO etc);
Conducting qualitative marketing research (in-depth interviews); 
Analyzing data;
Spanish (B2 level);
German (B1);
Processing refunds via payment systems (PayPal, BlueSnap, Gate2Shop);
Good interpersonal skills;
Worked as a translator (Ukrainian/English) at Transparency International.
Product company or a startup operating on the foreign markets.
Corporate culture that supports new ideas and their implementations.
Interesting tasks and opportunities for professional development.

I definitely DON'T want to work as an Office Manager; Assistant; Billing Manager;
Position: Customer/Sales representative
Category: Support
Experience: 6 years | English: upper

Generated top monthly revenue in department multiple times. Maintained high performance ($ per contact) for several years in a row.
Only received high marks for customer satisfaction and service quality rates.
No matter what job I'm doing, I try to do my best and live up to my own high standards of excellence.

While working in sales at fast-growing IT company for 6 years I managed to achieve goals by being both part of a team and a team leader.

Starting as a sales representative in a small group of 6 people and growing to Team Lead with team of 8 people, I know the value of team cooperation, assigning right roles to team members, employees motivation, goal setting process, short and long term incentives, timely feedback in building successful sales team.

I have sufficient knowledge and experience for launching new sales projects, building cross-sell and upsell strategies in B2C sales.

My skills and expertise include: Management, Team Leadership, Direct Sales, B2C Sales, IT Sales, Solution Selling, Cross-sell/Upsell Strategy, IT Sales Process Automatization in B2C Contact Centers, Operations Management, Sales Management, Business Development, Telemarketing, Contact Center Management. 

Have a deep understanding of both computer software and hardware related processes/functionality.

Open for new opportunities in Sales and out of it including Technical/Customer Support, Marketing, Cryptoindustry, Asisstance, Project/Product Managament and more.
Ready to learn something new so may accept propositions even if they are out of my expertise. Preferably without regular night shifts and cold phone calls.
Position: Customer Sales Representative
Category: Sales
Experience: 1.5 years | English: upper


Livingston Research, Lviv — Customer Sales Representative
Responsibilities:
October 2020 - Present
• Process customer inquiries according to the effective set of guides and policies (SMS, FB, email);
• Analyze client's inquiry and place orders according to order placing rules;
• Use all available sales tactics and instruments to place paid orders and put all the effort into upselling;
• Accept follow-ups from previous shifts and wrap up all info about active clients when finishing the shift and passing the workflow to your colleagues;
• Complete tasks delegated by Head of Sales, Head of Operations, and company co-founders;
• Perform other initiatives (refund investigation reasons research, conduct product App for iOS tests and composing bug reports, etc). 

Livingston Research, Lviv — Customer Support Representative
September 2020 - October 2020
Responsibilities:
• Accept follow-ups from the previous shift and wrap up all info about active Clients when finishing the shift, and set reminders for colleagues from the next shift;
• Process Client's inquiries according to the effective set of guides and policies through all available channels of communication;
• Analyze Client's inquiries and place orders according to the effective set of order placement guidelines.
Position: Customer/sale support
Category: Support
Experience: 5 years | English: intermediate


Knowledge in system integration and network infrastruction security, CRM experience, B2B B2C sales, customer support, teamwork with tech department, sale certification at providing network security vendors
Position: Customer servant
Category: Support
Experience: 6 years | English: upper


Using programs like SAP. 
Working as a customer servant for 6 years in different positions and roles and mastered customer service so now I’m the best you can get, also I come with a big heart, a warm smile and great humor!
I have passed an UX course and been working as a SMM for a startup in Finland.
I don't want to work night shifts or 12 hours or more a day :)
Position: customer service
Category: Support
Experience: 2 years | English: fluent


As an experienced customer support representative with technical skills, I bring a unique combination of expertise to any organization. With my extensive background in customer service, I am skilled in handling complex inquiries, resolving issues efficiently, and ensuring customer satisfaction.

In addition, my technical skills enable me to troubleshoot and resolve technical issues with ease, as well as provide technical support to customers in a clear and concise manner. I am also proficient in using various software applications and platforms to provide support and solutions to customers.

Overall, I am a highly adaptable and motivated professional with a proven track record of delivering exceptional customer service and technical support.
Position: customer service
Category: Support
Experience: 1.5 years | English: fluent

I will love to make a few calls in a shift, reply to emails and live chats. I will also love to work with a logistic company.
Basically, I made cold and warm calls. speaking to customers in regards to renting houses and apartment. once agreed, a meeting is set between the customer and the specialist in the company. Also worked in  an  insurance company, ISI, located in Canada. I am looking for an opportunity, where I do not make many calls  but more of emailing or live chat. Also. I will love to work in logistic company.
I do not want to make over 400 dials in a shift.
Position: customer service
Category: Support
Experience: 1 years | English: upper

Became a remarkably productive and stress-resistant employee, adeptly managing demanding circumstances.
My dedicated efforts led to increased customer satisfaction, higher sales, and improved customer loyalty, all of which significantly contributed to the overall success of the business.
Experienced and driven Customer Service Representative with a proven track record of providing exceptional and impactful customer service. I strongly believe that exceptional communication skills foster positive and mutually beneficial business relationships. Enthusiastic about providing top-notch support to clients while continually seeking opportunities to enhance my professional abilities.
After living in the United Kingdom for a year, I returned to Ukraine and decided to participate in supporting my country. I am a Ukrainian and I am looking for part-time work to support myself during my time in University.
I would like to apply my 
creativity, skills, and mindset to the workplace.
Position: customer service
Category: Support
Experience: 1 years | English: upper


For one year I was working as a customer service representative at PaintYourLife.com. I was handling customers inquiries and making sure that they walked away happy after the experience. I was managing different projects as well, overlooking the database of orders and the information about the customers. I was analyzing the effectiveness of the service and the happiness level of customers.
Position: customer service
Category: Support
Experience: 6 years | English: upper


I have more than 7 years of experience with B2B and B2C clients as a CBDO, a person who organized online communications for the Shopping center, freelancer, or business owner. 
Any customer request is a present. It doesn’t matter if it has a positive or negative connotation. When we are in contact we have a chance to improve the bad experiences, work with CLV and turn them into fans. 
I would enjoy an opportunity to talk with you to see where my skill set would be of the greatest benefit to your company.
Position: customer service
Category: Support
Experience: 1 years | English: fluent


I have worked at a company that sold goods, I was a customer assistant, i would interact to the customers and solve their queries, make the customers understand what they have ordered and when it will be ready
I expect the company to have a good ethical conduct and a friendly atmosphere filled with respect
Position: customer service
Category: Support
Experience: 8 years | English: intermediate

The ability to work in extreme conditions, attention to detail, the ability to establish connections
Supply chain - 18 years
Customer service - 6 years 
Сrisis manager - 8 years
Work in SAP - 4 years
Сonsideration of customer complaints
Successful work with customer requests
Sociable, able to make decisions personally, a hedonist.
Position: Customer service
Category: Support
Experience: 2 years | English: pre


1. Verefication of product specifications.
2. Calculation of the delivery expenses.
3. Processing of the customer`s orders.
4. Communication with clients via e-mail.
5. Working with tracking numbers on shipments.
6. Training and induction of new staff.
7. Work with the payment processor systems (Stripe, PayPal, Amazon).
8. Other exp in pharmacy.
Position: Customer service
Category: Support
Experience: 8 years | English: intermediate

Creating an online sales department from scratch, with up to $25 k turnover per month.
8+ years of customer support, fulfillment orders, customer service from interest to purchase to warranty service;
creating a small, but great customer service team;
3+ years of work on creating product pages;
advanced skills with Photoshop, copywriting, rewriting;
easy learning something new, open to new tasks and challenges
Friendly team, interesting tasks, fair schedule (up to 12 hours per day)
Position: Customer service
Category: Support
Experience: 2 years | English: fluent


A collaborative, performance-driven and enthusiastic Customer Experience Specialist with vast experience in customer support, technical and product support, administrative support and user experience. I have served in the aforementioned areas and delivered value to ensure success in delivering product features and user-centric solutions.
Position: Customer service
Category: Support
Experience: 3 years | English: fluent


Current position:CUSTOMER CARE SUPERVISOR 
Have brought more customers onboard and also got a customer service classes sponsored by the company. 
Get  more jobs and clients in to the company. 
Looking forward to working with more diplomats and get acquire more skills. 
Due to high customer skills in the company  , customers mostly diplomats have referred family and friends hence leading to increase in sales. 
Came up with more ideas on the table so as to add value and growth to the company.
Position: Customer service
Category: Support
Experience: 1 years | English: upper


Customer service where I was helping the clients with solving their problems by chats or phone calls. It was restaurant-courier delivery help. Also I was making complaints (Jira). I worked in back office.
Position: Customer service
Category: Support
Experience: 5 years | English: upper


// Customer support representative - Aug 2017 - Sep 2019 //
Handled 60+ tickets a day including phone calls and emails. Assisted customers with variety of product issues. Found solutions to keep customer stuffed in order to earn further business.

// Analytic Sep 2019 - Apr 2021 //
Analysing statistic and trend of the company. Decreasing level of cancellation upon report outcome.

// Team leader of Purchasing department - Apr 2021 - December 2023 //
Handling incoming calls, chats, emails - assisting customers Working with vendors, solving account and order issues
Creating reports in order to improve sales tendency
Finding solutions for decreasing cancellation and return rate
Managing team work
Aiming to get to get exciting job with good perspective of personal growth.
Position: Customer service
Category: Support
Experience: 11 years | English: fluent

Speaking more than Three languages .
Experience in sale and marketing , negotiating and making deal with companies. 
Medical degree.
ELS English as a second language, Malaysia. 
Mother language is Arabic . 
Speaking Intermediate Russian language,and learning Ukrainian language as well . 
Have medical degree. 
Around 12 years experience in sale ( Libya, Turkey, Egypt).
Have a good communications skills . 
Have the ability of problems solving, negotiation.
I have Ukrainian citizen permission for work .
Position: Customer service
Category: Support
Experience: 3 years | English: fluent


I have been working as Medical Call Center Representative, Customer Service Representative, Real Estate Advisor more than 3 years and I have developed impeccable phone manners and an ability to deal with agitated and distressed customers specially in technical field.
During my previous employment, I specialized in helping customers  resolve a wide variety of technical issues. I received high ratings from customers and I helped increase customer satisfaction. I have an experience to assist customers in online chats, in person and over the telephone.

I enjoy building a relationship with each client and ensuring that they receive the ultimate customer support. I graduated from Azerbaijan State Oil and Industrial University with a four-year degree in computer science. 

 Customer Support is always my top priority, and it is my goal to provide the best customer support available for each client.

My native language is Azerbaijani. I am fluent in English and Turkish languages. I live in Turkey currently. I have a C1 Turkish Proficiency Certificate. I speak Russian as well.
Position: Customer service
Category: Marketing
Experience: 1 years | English: upper


I have belonged to some small projects, among them I was Community Manager for a company called BeautyStyle International, I belonged to a training program for the company Reserve and currently I am Appoiment setter for the company Brinks. I have knowledge in some technologies, such as the whole Office package, Notion, Discord, Slack among others. I adapt easily to any technology used by the company and I would like to improve my sales and management skills.
Position: Customer service
Category: Support
Experience: 11 years | English: fluent

I’m a very punctual and responsible employee, I love working in a team and I feel really good when my team dose a good job.
I have experience in customer services over 10 years in different fields. My laters job was in the airport and my job was customer service representative, my responsibility s wore to do check in flight s and to give best service to the customer s and airlines
I would like to join a healthy work investment with a good boss who’s would be a motivation as I look at him and to work in a team. I’d like my job to be released to customer service.
Position: Customer service
Category: Support
Experience: 1.5 years | English: fluent


I have experience with client management and customer service. I am also a good content writer.
I have worked with clients from different backgrounds and  I have lead and managed teams. I am great with Microsoft Office tools, excel and PowerPoint.
Position: Customer service
Category: Support
Experience: 5 years | English: fluent


I have maintained historical records of customers by documenting, analyzing and submitting reports, worked with a team to satisfy customers' demands and
followed up for a feedback, and also provided excellent services to customers and confirmed satisfaction from products ordered. I've used and familiar with techologies such as helpdesk and excel.
Position: Customer service
Category: Support
Experience: 4 years | English: fluent

In 2021 a customer sent to my head HR a commendation letter for satisfactory customer service rendered to him.
In 2022 I was given a recognition for having the most sales in the region making us close the year well.
I have worked for 5 years in real estate and a prominent bank in Nigeria as a  customer service and sales consecutively, and in these years I have been able to achieve a successful career having a Strong dedication to helping customers resolve issues and cultivating a positive image of the company. I Excel in both team environments and alone. I  was promoted to being the team lead for my department haven Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers and also walk in customers.
In 2021 a customer sent to my head HR a commendation letter for satisfactory customer service rendered to him.
In 2022 I was given a recognition for having the most sales in the region making us close the year well.
I will want to incorporate these skills to with this  job if I am successful.
Position: Customer service
Category: Marketing
Experience: 1 years | English: upper


I have worked with various business firms to attend and give support to their customers to ensure satisfaction.

I make use of microsoft office, excel and publisher to carry out certain tasks as assigned

I served as a customer care representative, social media manager and Ads assistant.

I have solid experience in the afore mentioned. 

I would like to work with your company add value and also add more experiences to my personal building
Position: Customer service
Category: Recruiter
Experience: 1.5 years | English: upper

Can find myself in foreign country with people who has another mentality.
- Interviewing and selecting candidates;
- Providing candidates on time feedback;
- Managing candidates' profiles in ATS;
- Knowledge of searching instruments (X-Ray, Boolean 
  search);
- Proficient user of Jinni, LinkedIn;
- Customer support.
I was looking for IT specialists for different Ukrainian companies.
Looking for a job in customer service or in recruiting
Position: Customer service
Category: Support
Experience: 3 years | English: fluent


I possess over 5 years experience in providing customer services and relating with customers in divers platforms. I also possess excellent communication and marketing skills. I am information and communication, technology (ICT) competent.