page_title: Ray Kroc
section_title: Purchasing McDonald's
hierarchical_section_title: Ray Kroc / Purchasing McDonald's
caption_attribution_description: English: McDonalds museum (Ray Kroc's first ( April 1955) franchised restaurant in the chain, similar in style to the McDonald brothers 1953 franchised restaurants in Phoenix, Arizona and Downey, California ), Des Plaines, Illinois, USA.
context_page_description: Raymond Albert Kroc was an American fast-food tycoon. He joined the California company McDonald's in 1954, after the McDonald brothers had franchised 6 locations out from their original 1940 operation in San Bernardino. This set the stage for national expansion with the help of Kroc, eventually leading to a global franchise, making it the most successful fast food corporation in the world. Kroc was included in Time 100: The Most Important People of the Century, and amassed a multi-million dollar fortune during his lifetime. He owned the San Diego Padres baseball team from 1974 until his death in 1984.
context_section_description: After World War II, Kroc found employment as a milkshake mixer salesman for the foodservice equipment manufacturer Prince Castle. When Prince Castle Multi-Mixer sales plummeted because of competition from lower-priced Hamilton Beach products, Kroc was impressed by Richard and Maurice McDonald who had purchased eight of his Multi-Mixers for their San Bernardino, California restaurant, and visited them in 1954. Kroc became convinced that the concept and design of this small chain had the potential to expand across the nation.
  Having been in approximately one thousand kitchens, Kroc believed the McDonald brothers had the best-run operation he had ever seen. The restaurant was clean, modern, mechanized, and the staff professional and well-groomed. Roadside hamburger restaurants were more often than not hangouts for motorcycle gangs and rebellious teenagers, and Kroc saw in McDonald's a better vision for a restaurant. He once said "In my experience, hamburger joints are nothing but jukeboxes, pay phones, smoking rooms, and guys in leather jackets. I wouldn't take my wife to such a place and you wouldn't take your wife either."
  In 1955, Kroc opened the first McDonald's franchised under his partnership with the McDonald brothers in Des Plaines, Illinois. The restaurant was demolished in 1985. Recognizing its historic and nostalgic value, in 1990 the McDonald's Corporation acquired the stand and rehabilitated it to a modern but nearly original condition, and then built an adjacent museum and gift shop to commemorate the site now called McDonald's#1 Store Museum.
  After finalizing the franchise agreement with the McDonald brothers, Kroc sent a letter to Walt Disney. They had met as ambulance attendant trainees at Old Greenwich, Connecticut during World War I. Kroc wrote, "I have very recently taken over the national franchise of the McDonald's system. I would like to inquire if there may be an opportunity for a McDonald's in your Disney Development". According to one account, Disney agreed under stipulation to increase fries from ten cents to fifteen cents, allowing himself the profit. Kroc refused to gouge his loyal customers, leaving Disneyland to open without a McDonald's restaurant. Journalist Eric Schlosser, writing in his book Fast Food Nation, believes that this is a doctored retelling of the transaction by some McDonald's marketing executives. Most probably, the proposal was returned without approval.
  Kroc has been credited with making a number of innovative changes in the food-service franchise model. Chief among them was the sale of only single-store franchises instead of selling larger, territorial franchises which was common in the industry at the time. Kroc recognized that the sale of exclusive licenses for large markets was the quickest way for a franchisor to make money, but he also saw in the practice a loss in the franchisor's ability to exert control over the course and direction of a chain's development. Above all else, and in keeping with contractual obligations with the McDonald brothers, Kroc wanted uniformity in service and quality among all of the McDonald's locations. Without the ability to influence franchisees, Kroc knew that it would be difficult to achieve that goal. By granting a franchisee the right to only one store location at a time, Kroc retained for the franchise some measure of control over the franchisee (or at least those desiring to someday own the rights to another store).
  Kroc's policies for McDonald's included establishing locations only in suburban areas, not in downtowns since poor people might eat in them after the main business hours were over. Restaurants were to be kept properly sanitized at all times, and the staff must be clean, properly groomed and polite to children. The food was to be of a strictly fixed, standardized content and restaurants were not allowed to deviate from specifications in any way. There was to be no waste of anything, Kroc insisted; every condiment container was to be scraped completely clean. No cigarette machines or pinball games were allowed in any McDona
caption: Ray Kroc's first (McDonald's ninth) restaurant, which opened April 1955 in Des Plaines, Illinois, USA
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