page_title: Heathrow Express
section_title: Service
hierarchical_section_title: Heathrow Express / Service
caption_attribution_description: English: The interior of refurbished First Class aboard a Class 332
context_page_description: Heathrow Express is an airport rail link between London Heathrow Airport and London Paddington. It is an open-access operator, formed in 1998, and is operated by Heathrow Express Operating Company, a wholly owned subsidiary of Heathrow Airport Holdings.
context_section_description: Trains depart Paddington every 15 minutes from 05:10 (06:10 on Sunday) until 23:25, and there is a similar quarter-hourly service in the return direction. At Paddington they use dedicated platforms 6 and 7, although on occasions other platforms are used. There are two stops at Heathrow: Heathrow Central, serving Terminals 2 and 3 (journey time from Paddington 15 minutes); and Heathrow Terminal 5 (journey time 21 minutes), platforms 3 and 4. Until the opening of Terminal 5 on 27 March 2008, Heathrow Express terminated at Heathrow Terminal 4. In 2010, Heathrow Express introduced a dedicated shuttle between Heathrow Central and Terminal 4 that would be timed to connect with the main Heathrow Express service to/from Terminal 5 to improve connections between the terminals.
  The service uses Class 332 electric multiple units built by CAF and Siemens Mobility. These incorporate video monitors and the ability to use mobile phones throughout the journey, even in tunnels. The monitors are mostly used for advertising and for news and weather updates produced by BBC World News.
  Heathrow Express has been generally well received, not least because steps were taken to reduce the environmental impact, including disguising ventilation shafts as barns. In summer 2013, all units were refurbished inside and out, including new seating configurations, luggage storage and at-seat power.
  The operator employs 160 staff, who work both in the airport terminals and on board the trains.
  Heathrow Express is a premium service costing more than twice that of Transport for London alternatives.
caption: Current first class interior of a Class 332
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