page_title: Vaughan Fire and Rescue Services
section_title: Operations Division
hierarchical_section_title: Vaughan Fire and Rescue Services / Operations / Operations Division
caption_attribution_description: English: Vaughan Fire chief and platoon chief command on site of a house fire in 2014
context_page_description: Vaughan Fire and Rescue Services provides fire protection, technical rescue services, hazardous materials response, and first responder emergency medical assistance to the city of Vaughan, Ontario. It operates 10 fire stations and coordinates with other fire departments in York Region and the Greater Toronto Area. VFRS received a 100 per cent satisfaction rating in the City of Vaughan’s 2018 Citizen Survey.
context_section_description: Vaughan Fire and Rescue Service's biggest division is the Operations Division. The Operations Division is the division that is responsible for responding to emergency calls. VFRS's total average response time to emergencies is six minutes and 19 seconds. The most common emergency call that VFRS responds to are medical calls, with 36% of calls in 2015 being medical related. VFRS also responds to a large number of false alarms, with 24% of calls in 2015 being false alarms. In the north parts of the city, VFRS primarily deals with rural scenarios, and in the south parts of the city the incidents are largely urban.
caption: Vaughan Fire chief and platoon chief coordinating activities on site of a house fire in 2014
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