page_title: Automated teller machine
section_title: Uses
hierarchical_section_title: Automated teller machine / Uses
caption_attribution_description: English: An NCR Interactive Teller Machine running uGenius software
context_page_description: An automated teller machine or cashpoint is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, or account information inquiries, at any time and without the need for direct interaction with bank staff.
  ATMs are known by a variety of names, including automatic teller machine in the United States. In Canada, the term automated banking machine is also used, although ATM is also very commonly used in Canada, with many Canadian organizations using ATM over ABM. In British English, the terms cashpoint, cash machine and hole in the wall are most widely used. Other terms include any time money, cashline, nibank, tyme machine, cash dispenser, cash corner, bankomat, or bancomat. Many ATMs have a sign above them indicating the name of the bank or organisation that owns the ATM, and possibly including the networks to which it can connect. ATMs that are not operated by a financial institution are known as "white-label" ATMs.
context_section_description: ATMs were originally developed as cash dispensers, and have evolved to provide many other bank-related functions: 
  Paying routine bills, fees, and taxes (utilities, phone bills, social security, legal fees, income taxes, etc.)
  Printing or ordering bank statements
  Updating passbooks
  Cash advances
  Cheque Processing Module
  Paying (in full or partially) the credit balance on a card linked to a specific current account.
  Transferring money between linked accounts (such as transferring between accounts)
  Deposit currency recognition, acceptance, and recycling
  In some countries, especially those which benefit from a fully integrated cross-bank network (e.g.: Multibanco in Portugal), ATMs include many functions that are not directly related to the management of one's own bank account, such as:
  Loading monetary value into stored-value cards
  Adding pre-paid cell phone / mobile phone credit.
  Purchasing
  Concert tickets
  Gold
  Lottery tickets
  Movie tickets
  Postage stamps.
  Train tickets
  Shopping mall gift certificates.
  Donating to charities
  Increasingly, banks are seeking to use the ATM as a sales device to deliver pre approved loans and targeted advertising using products such as ITM (the Intelligent Teller Machine) from Aptra Relate from NCR.  ATMs can also act as an advertising channel for other companies.*
  However, several different ATM technologies have not yet reached worldwide acceptance, such as:
  Videoconferencing with human tellers, known as video tellers
  Biometrics, where authorization of transactions is based on the scanning of a customer's fingerprint, iris, face, etc.
  Cheque/cash Acceptance, where the machine accepts and recognises cheques and/or currency without using envelopes Expected to grow in importance in the US through Check 21 legislation.
  Bar code scanning
  On-demand printing of "items of value" (such as movie tickets, traveler's cheques, etc.)
  Dispensing additional media (such as phone cards)
  Co-ordination of ATMs with mobile phones
  Integration with non-banking equipment
  Games and promotional features
  CRM through the ATM
  Videoconferencing teller machines are currently referred to as Interactive Teller Machines. Benton Smith, in the Idaho Business Review writes "The software that allows interactive teller machines to function was created by a Salt Lake City-based company called uGenius, a producer of video banking software. NCR, a leading manufacturer of ATMs, acquired uGenius in 2013 and married its own ATM hardware with uGenius' video software." 
  Pharmacy dispensing units
caption: A NCR Interactive Teller Machine running uGenius software.
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