page_title: Lufthansa
section_title: 2010s: Belt-tightening
hierarchical_section_title: Lufthansa / History / 2010s: Belt-tightening
caption_attribution_description: English: A Lufthansa A321 in Reykjavik
context_page_description: Deutsche Lufthansa AG, commonly known as Lufthansa, is the largest German airline which, when combined with its subsidiaries, is the second largest airline in Europe in terms of passengers carried. The name of the former flag carrier is derived from the German word Luft meaning "air" and Hansa for the Hanseatic League. Lufthansa is one of the five founding members of Star Alliance, the world's largest airline alliance, formed in 1997. The company slogan is 'Say yes to the world.'
  Besides its own services, and owning subsidiary passenger airlines Austrian Airlines, Swiss International Air Lines, Brussels Airlines, and Eurowings, Deutsche Lufthansa AG owns several aviation-related companies, such as Lufthansa Technik and LSG Sky Chefs, as part of the Lufthansa Group. In total, the group has over 700 aircraft, making it one of the largest airline fleets in the world.
  Lufthansa's registered office and corporate headquarters are in Cologne. The main operations base, called Lufthansa Aviation Center, is at Lufthansa's primary hub at Frankfurt Airport, and its secondary hub is at Munich Airport where a secondary Flight Operations Centre is maintained.
context_section_description: After a loss of 381 million euros in the first quarter of 2010 and another 13 million loss in the year 2011 due to the economic recession and restructuring costs, Deutsche Lufthansa AG cut 3,500 administrative positions or around 20 percent of the clerical total of 16,800. In 2012, Lufthansa announced a restructuring program called SCORE to improve its operating profit. As a part of the restructuring plan, the company started to transfer all short-haul flights outside its hubs in Frankfurt, Munich, and Düsseldorf to the company's re-branded low-cost carrier Germanwings.
  In September 2013, Lufthansa Group announced its biggest order, for 59 wide-body aircraft valued more than 14 billion euros at list prices. Earlier in the same year, Lufthansa placed an order for 100 next-generation narrow-body aircraft.
  The group has had a long-standing dispute with the Vereinigung Cockpit union which has demanded a scheme in which pilots can retire at the age of 55, and 60% of their pay be retained, which Lufthansa insists is no longer affordable. Lufthansa pilots were joined by pilots from the group's budget carrier Germanwings to stage a nationwide strike in support of their demands in April 2014 which lasted three days. The pilots staged a six-hour strike at the end of the summer holidays in September 2014, which caused the cancellation of 200 Lufthansa flights and 100 Germanwings flights.
  In November 2014, Lufthansa signed an outsourcing deal worth $1.25 billion with IBM that will see the US company take over the airline's IT infrastructure services division and staff.
  In June 2015, Lufthansa announced plans to close its small long-haul base at Düsseldorf Airport for economic reasons by October 2015. At the time, the base consisted of two Airbus A340-300s rotating between Newark and Chicago. As a result, service to Chicago from Düsseldorf was first made seasonal, suspended for the winter 2015 season, and then canceled altogether. Service to Newark, however, has been maintained. From the winter 2015 schedule through the end of the winter 2016 schedule, Düsseldorf was served by aircraft which also flew the Munich-Newark route. The Düsseldorf-Newark route ended on 30 November 2018, which was operated with an Airbus A330-300 aircraft. Their base was officially closed in March 2019.
  On 22 March 2016, Lufthansa ended Boeing 737-500 operations. The airline's last Boeing 737 (a 737-300) was retired on 29 October 2016, after a flight from Milan to Frankfurt. Lufthansa operated the 737 in several variants for almost 50 years, the first aircraft having been delivered on 27 December 1967.
  On 4 December 2017, Lufthansa became the first European airline to receive the Skytrax 5 star certification. As stated by Skytrax, a key factor in the positive rating was the announcement of a new Business Class cabin and seating that was expected to be introduced in 2020. While this makes Lufthansa the 10th airline to be holding this award, in reality the 5th star was given to a product that was supposed to be introduced two years after the evaluation. In celebration, Lufthansa painted an Airbus A320 and a Boeing 747-8 in the "5 Starhansa" livery.
  In March 2018, Lufthansa and other airlines like British Airways and American Airlines accepted a request from Beijing to list Taiwan as part of China.
  In March 2019 Lufthansa ordered 20 Boeing 787-9 and an additional 20 Airbus A350-900 for its own and the group's fleet replacement and expansion. Also, the airline announced it would sell six A380 aircraft back to Airbus, beginning in 2022.
caption: A Lufthansa A321neo in Reykjavik
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