page_title: United Parcel Service
section_title: Expansion and diversification
hierarchical_section_title: United Parcel Service / History / Expansion and diversification
caption_attribution_description: English: The UPS Store at Tanasbourne Village shopping center in w:Hillsboro, Oregon
context_page_description: United Parcel Service is an American multinational package delivery and supply chain management company.
  Along with the central package delivery operation, the UPS brand name is used to denote many of its divisions and subsidiaries, including its cargo airline, freight-based trucking operation, and its delivery drone airline. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia, which is a part of the Greater Atlanta metropolitan area.
context_section_description: In 1975, UPS moved its headquarters to Greenwich, Connecticut and began serving all of the 48 contiguous states of the United States. The expanded operations made UPS the first package delivery company to serve every address in the Contiguous United States. UPS went international in 1975 establishing operations in Canada and in 1976 operations were established in Germany. On February 28, UPS Ltd. (later changed to UPS Canada Ltd.) began operations in Toronto, Ontario. UPS Canada's head office is located in Burlington, Ontario. In 1976, UPS established a domestic operation in West Germany.
  UPS Next Day Air Service was launched in 1985 for all 48 contiguous states plus Puerto Rico. In 1988, UPS Airlines was launched with authorization from the Federal Aviation Administration. UPS Airlines became the fastest-growing airline in FAA history and today is the 10th largest airline in the United States. Domestic air service was added to Germany in 1989. In 1991, UPS moved its headquarters to Sandy Springs, Georgia, a suburb of Atlanta. In 1992, UPS acquired both Haulfast and Carryfast and rebranded them UPS Supply Chain Solutions. Haulfast provided the pallet haulage and trucking network for the CarryFast group of companies. By 1993, UPS was delivering up to 11.5 million packages and documents per day.
  The large volume of UPS customers in the 1990s made UPS develop new technology for better efficiency. A handheld device called Delivery Information Acquisition Device (DIAD) was created to record and upload delivery information to the UPS network immediately upon pickup by every UPS driver. In 1992, UPS began tracking all ground shipments electronically. In 1994, UPS.com debuted, and provided an interface to make what was primarily internal operational information available for customer access. In 1995, UPS acquired SonicAir to offer service parts logistics and compete with Choice Logistics. In the same year, UPS launched UPS Logistics Group to facilitate global supply chain management services and consulting for customer needs. In 1997, a walkout by the 185,000 members of the Teamsters shut down UPS for 16 days. In 1998, UPS Capital was established to enable companies to grow their business through a comprehensive menu of integrated financial services through UPS. UPS acquired Challenge Air in 1999 to expand its operations in Latin America.
  On November 10, 1999, UPS became a public company in the largest initial public offering of the century.
caption: Mail Boxes Etc., Inc. was re-branded as The UPS Store in 2001.
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