page_title: Phantasy Star Online
section_title: Launch
hierarchical_section_title: Phantasy Star Online / Launch
caption_attribution_description: The Sega Dreamcast, a video game console released on September 9th, 1999 in North America. The last console by Sega, the Dreamcast was well received at launch but many factors like Sega's financial troubles and the extreme popularity of Sony's PlayStation 2 led to the system being discontinued in early 2001. After dropping out of manufacturing hardware, Sega focused on publishing and developing software for other gaming platforms.
context_page_description: Phantasy Star Online is an online role-playing game developed by Sonic Team and published by Sega in 2000 for the Dreamcast. It was the first online RPG for game consoles; players adventure with up to three others over the internet to complete quests, collect items, and fight enemies in real-time action RPG combat. The story is unrelated to previous games in the Phantasy Star series.
  Before Phantasy Star Online, online gaming was limited to western PC games, particularly RPGs such as Diablo, Ultima Online, and EverQuest. Believing online play was the future, Sega chairman Isao Okawa instructed Sonic Team to develop an online game for the Dreamcast, produced by Yuji Naka. Sonic Team's experiments led to the development of ChuChu Rocket!, the first online Dreamcast game. Using what they learned from the project, and taking significant inspiration from Diablo, Sonic Team built Phantasy Star Online. As Japanese internet service providers charged for dial-up access per minute, and high-speed connections were not yet widely available, Okawa personally paid for free internet access bundled with Japanese Dreamcasts.
context_section_description: Phantasy Star Online was released in Japan on December 21, 2000. The language could be changed to English or any of the other supported chat languages, making it "import-friendly". Naka had hoped for a simultaneous global release, but the western release was delayed for beta testing and marketing reasons. While subscriptions would be free in North America, in Japan the game included a 30-day free trial, after which Japanese players were required to purchase 30-day or 90-day subscriptions. Immediately after the Japanese release, Sonic Team began maintaining the overworked servers and investigated network problems in Hiroshima and Okayama.
  Sonic Team hoped that Phantasy Star Online would be successful in Japan; international sales were seen as a bonus. In North America, which Naka believed would be the biggest market, Phantasy Star Online was released on January 29, 2001. It sold 75,000 copies there on the first day and was the bestselling game that week. Sega's North American online gaming service SegaNet was not required for online play. While the Japanese version supported the modem and broadband adapters, the North American release did not support the broadband adapter, but IGN explained how to use it by swapping discs with an import copy.
  Phantasy Star Online sold 500,000 copies in Japan and one million worldwide, meeting Sega's expectations almost exactly. Naka had hoped to sell more, but believed the servers may not have carried the load. Before its western launch, nearly 100,000 players had registered. By April 2001, over 235,000 players had registered worldwide: 130,000 in Japan, 70,000 in North America, and 35,000 in Europe.  By May, over 270,000 had registered. The peak number of users connected simultaneously was 26,000.
  Phantasy Star Online suffered problems common with other online games, with players cheating and selling rare items online. Several weeks after launch, Japanese players began exploiting bugs to duplicate items, enhance their stats, and kill other players. Sonic Team announced they would ban players found cheating or disrupting other players, starting in May 2001. According to IGN, cheating was prevalent because Phantasy Star Online used a peer-to-peer communication system; Blizzard had had similar problems with Diablo, but after moving to a client-server system for Diablo II, cheating became more difficult.
  Sonic Team added more quests for players to download, translated into the five languages used in the game. In Japan, a special "Fan Cup" quest was held from March 23 to April 6, developed with the game magazine Famitsu. In the event, over 70,000 players competed for the fastest time; the winner received a cash prize and a rare game item. As he had with ChuChu Rocket!, Naka played online and was happy to see American and Japanese players playing together using the communication system.
caption: Phantasy Star Online was first released for the Dreamcast
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