Root Cause Analysis of Failures in Microservices through Causal Discovery
Main Conference Track
Authors: Azam Ikram, Sarthak Chakraborty, Subrata Mitra, Shiv Saini, Saurabh Bagchi, Murat Kocaoglu

Most cloud applications use a large number of smaller sub-components (called microservices) that interact with each other in the form of a complex graph to provide the overall functionality to the user. While the modularity of the microservice architecture is beneficial for rapid software development, maintaining and debugging such a system quickly in cases of failure is challenging. We propose a scalable algorithm for rapidly detecting the root cause of failures in complex microservice architectures. The key ideas behind our novel hierarchical and localized learning approach are: (1) to treat the failure as an intervention on the root cause to quickly detect it, (2) only learn the portion of the causal graph related to the root cause, thus avoiding a large number of costly conditional independence tests, and (3) hierarchically explore the graph. The proposed technique is highly scalable and produces useful insights about the root cause, while the use of traditional techniques becomes infeasible due to high computation time. Our solution is application agnostic and relies only on the data collected for diagnosis. For the evaluation, we compare the proposed solution with a modified version of the PC algorithm and the state-of-the-art for root cause analysis. The results show a considerable improvement in top-$k$ recall while significantly reducing the execution time.