GitHub PullRequestReviewCommentEvent at 2014-09-03 22:15:22
Repository: encore-ui
Actor: klamping
Payload: {"action":"created","comment":{"url":"https://api.github.com/repos/rackerlabs/encore-ui/pulls/comments/17084162","id":17084162,"diff_hunk":"@@ -14,15 +14,13 @@ You can see all components in action by visiting [the Encore-UI demo page](http:\n \n # Support\n \n-The preferred method of contacting the Encore-UI team is through [the Encore-UI public HipChat channel](http://www.hipchat.com/gb5dm7gzB). You do not need to have a registered HipChat account in order to chat; it's open to anyone with a browser.\n+To discuss bugs and features (or float ideas), please use [the GitHub Issues Page](https://github.com/rackerlabs/encore-ui/issues?state=open). To view the issues we're currently working on, check out the [Encore-UI Task Board](https://waffle.io/rackerlabs/encore-ui).\n \n-One of the main reasons for using this channel over e-mail is that anyone on the channel can help out (versus having to be on the mailing list). It also favors quick back-and-forth communication, versus writing 100 e-mails back and forth.\n+For technical support, we have two methods of contact. For high-level questions and requests, you can e-mail the [Encore-UI mailing list](encoreui@lists.rackspace.com). Expect a response within one working day.\n \n-You can also view the entire history of the chatroom if you have a HipChat account and are in the room via the HipChat app (under the name \"Encore-UI\").\n+If ongoing support is preferred, the Encore-UI team is available through [the Encore-UI Slack channel](https://rx-encore.slack.com/messages/framework/). One of the main reasons for using the Slack channel over e-mail is that it favors quick back-and-forth communication. You can also search the entire history of the chatroom if needed.\n \n-If you live and die by IRC, there is also a room available on freenode.net at #encore-ui.\n-\n-To discuss bugs and features, please use [the GitHub Issues Page](https://github.com/rackerlabs/encore-ui/issues?state=open). To get a better overview of what's currently being worked, check out the [Encore-UI Task Board](https://waffle.io/rackerlabs/encore-ui).","path":"README.md","position":24,"original_position":24,"commit_id":"6c16e1cad4351fff1dfcd78816c20c0564e99d1d","original_commit_id":"6c16e1cad4351fff1dfcd78816c20c0564e99d1d","user":{"login":"klamping","id":706039,"avatar_url":"https://avatars.githubusercontent.com/u/706039?v=2","gravatar_id":"6823d6d1ee14bd068007bd60ddb6a41a","url":"https://api.github.com/users/klamping","html_url":"https://github.com/klamping","followers_url":"https://api.github.com/users/klamping/followers","following_url":"https://api.github.com/users/klamping/following{/other_user}","gists_url":"https://api.github.com/users/klamping/gists{/gist_id}","starred_url":"https://api.github.com/users/klamping/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/klamping/subscriptions","organizations_url":"https://api.github.com/users/klamping/orgs","repos_url":"https://api.github.com/users/klamping/repos","events_url":"https://api.github.com/users/klamping/events{/privacy}","received_events_url":"https://api.github.com/users/klamping/received_events","type":"User","site_admin":false},"body":"No longer endorsing IRC (I haven't been on it for months). 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