GitHub PullRequestReviewCommentEvent at 2014-08-19 09:21:31
Repository: support
Actor: jennyd
Payload: {"action":"created","comment":{"url":"https://api.github.com/repos/alphagov/support/pulls/comments/16404229","id":16404229,"diff_hunk":"@@ -0,0 +1,99 @@\n+<%= content_for :page_title, \"Emergency Contact Details\" %>\n+<%= content_for :header, \"GOV.UK Emergency Contact Details\" %>\n+\n+<% breadcrumb :emergency_contact_details %>\n+\n+<main class=\"add-bottom-padding\">\n+<p class=\"subtitle text-muted\">Current at 1 July 2014</p>\n+<section>\n+  <blockquote class=\"bg-danger danger-callout\">\n+    <p>First read the guidance on <%= link_to \"publishing procedures for national emergencies\", \"https://insidegovuk.blog.gov.uk/gov-uk-support-requests-our-processes-and-response-times/#urgent\" %> and <%= link_to \"GOV.UK contact procedures\", \"https://insidegovuk.blog.gov.uk/2013/10/24/gov-uk-support-requests-a-brief-guide-to-our-standardsurgent/\" %>.</p>\n+  </blockquote>\n+</section>\n+<section class=\"add-bottom-padding add-top-padding\">\n+  <h2 class=\"add-bottom-padding\">Primary Contacts</h2>\n+\n+  <h3>National emergencies</h3>\n+  <div class=\"row\">\n+    <div class=\"col-md-12\">\n+      <p class=\"lead remove-bottom-margin\"><%= @primary_contact_details[:national_emergencies][:phone] %></p>\n+      <p class=\"text-muted\">24 hours, 7 days a week</p>\n+    </div>\n+    <div class=\"col-md-6\">\n+      <ul>\n+        <li>Use for sudden, critical national emergencies such as terrorist attacks.</li>\n+        <li>This number will put you in contact with the GOV.UK operations manager, who will establish your identity and put the GOV.UK site into ‘emergency’ mode.</li>\n+        <li>For use only by the communications coordinator in the lead crisis response department.</li>\n+        <li><%= link_to \"Further information and guidance\", \"https://insidegovuk.blog.gov.uk/gov-uk-national-emergency-publishing-procedures/\" %>.</li>\n+      </ul>\n+    </div>\n+  </div>\n+\n+  <h3>Major technical problems with GOV.UK site</h3>\n+  <div class=\"row\">\n+    <div class=\"col-md-12\">\n+      <p class=\"lead remove-bottom-margin\"><%= @primary_contact_details[:major_technical_problems][:phone] %></p>\n+      <p class=\"text-muted\">24 hours, 7 days a week</p>\n+    </div>\n+    <div class=\"col-md-6\">\n+      <ul>\n+        <li>Use for critical, high-profile technical issues with the GOV.UK site - eg pages not loading or search not working.</li>\n+        <li>This number will put you in contact with the GOV.UK operations manager, who will advise on next steps.</li>\n+      </ul>\n+    </div>\n+  </div>\n+\n+  <h3>Urgent changes to GOV.UK mainstream content</h3>\n+  <div class=\"row\">\n+    <div class=\"col-md-12\">\n+      <p class=\"lead remove-bottom-margin\"><%= @primary_contact_details[:urgent_mainstream_content_change][:phone] %></p>\n+      <p class=\"text-muted\">Daily, 8am - 10pm<br>(including bank holidays and weekends)</p>\n+    </div>\n+    <div class=\"col-md-6\">\n+      <ul>\n+        <li>Use to request urgent GOV.UK content updates in cases in which public or government is facing immediate and significant financial, legal, or physical risk.</li>","path":"app/views/support/emergency_contact_details.html.erb","position":54,"original_position":54,"commit_id":"53b95e551a4d62a495bc74dcd0a9e6e8f383f2dd","original_commit_id":"53b95e551a4d62a495bc74dcd0a9e6e8f383f2dd","user":{"login":"jennyd","id":1822424,"avatar_url":"https://avatars.githubusercontent.com/u/1822424?v=2","gravatar_id":"52e8f48e7acb85f790bac54cea6bd2a1","url":"https://api.github.com/users/jennyd","html_url":"https://github.com/jennyd","followers_url":"https://api.github.com/users/jennyd/followers","following_url":"https://api.github.com/users/jennyd/following{/other_user}","gists_url":"https://api.github.com/users/jennyd/gists{/gist_id}","starred_url":"https://api.github.com/users/jennyd/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jennyd/subscriptions","organizations_url":"https://api.github.com/users/jennyd/orgs","repos_url":"https://api.github.com/users/jennyd/repos","events_url":"https://api.github.com/users/jennyd/events{/privacy}","received_events_url":"https://api.github.com/users/jennyd/received_events","type":"User","site_admin":false},"body":"Possible typo: 'in which __the__ public'?","created_at":"2014-08-19T09:21:31Z","updated_at":"2014-08-19T09:21:31Z","html_url":"https://github.com/alphagov/support/pull/201#discussion_r16404229","pull_request_url":"https://api.github.com/repos/alphagov/support/pulls/201","_links":{"self":{"href":"https://api.github.com/repos/alphagov/support/pulls/comments/16404229"},"html":{"href":"https://github.com/alphagov/support/pull/201#discussion_r16404229"},"pull_request":{"href":"https://api.github.com/repos/alphagov/support/pulls/201"}}},"pull_request":{"url":"https://api.github.com/repos/alphagov/support/pulls/201","id":19928928,"html_url":"https://github.com/alphagov/support/pull/201","diff_url":"https://github.com/alphagov/support/pull/201.diff","patch_url":"https://github.com/alphagov/support/pull/201.patch","issue_url":"https://api.github.com/repos/alphagov/support/issues/201","number":201,"state":"open","locked":false,"title":"Create emergency contact details and navigation","user":{"login":"tinsilver","id":1482862,"avatar_url":"https://avatars.githubusercontent.com/u/1482862?v=2","gravatar_id":"f92a2770329211c3903a117a22acd66c","url":"https://api.github.com/users/tinsilver","html_url":"https://github.com/tinsilver","followers_url":"https://api.github.com/users/tinsilver/followers","following_url":"https://api.github.com/users/tinsilver/following{/other_user}","gists_url":"https://api.github.com/users/tinsilver/gists{/gist_id}","starred_url":"https://api.github.com/users/tinsilver/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/tinsilver/subscriptions","organizations_url":"https://api.github.com/users/tinsilver/orgs","repos_url":"https://api.github.com/users/tinsilver/repos","events_url":"https://api.github.com/users/tinsilver/events{/privacy}","received_events_url":"https://api.github.com/users/tinsilver/received_events","type":"User","site_admin":false},"body":"**This must be merged first: https://github.gds/gds/alphagov-deployment/pull/698**\r\n\r\nEmergency contact details for GOV.UK operations need to be added to the Support app behind Signon. These used to reside behind the Government Communications Network. However, this is being closed down. The information will also be held in the government Basecamp instance in case Signon goes down.\r\n\r\nThe new feature includes a navigation link on the Support app landing page, and a new page with the contact details.\r\n\r\nThe actual phone/email/names are held in a separate `.yml` file to be included elsewhere when deployed to production.\r\n\r\n![home - gov uk support](https://cloud.githubusercontent.com/assets/1482862/3954274/9e8b9936-26f4-11e4-95cb-455eaada3eae.png)\r\n\r\nClicking the new link takes the user to the emergency-contact-details page\r\n\r\n![emergency contact details - gov uk support 1](https://cloud.githubusercontent.com/assets/1482862/3954290/bd09c8f6-26f4-11e4-8269-114a025d35d5.png)\r\n\r\nThe page contains the required emergency contact routes for four primary emergency categories, and secondary contact details in case the primary ones are not contactable.\r\n\r\nI paired with @benilovj on 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