Version 1.1 with shortcodes implemented

git-svn-id: https://plugins.svn.wordpress.org/key4ce-osticket-bridge/trunk@936097 b8457f37-d9ea-0310-8a92-e5e31aec5664
Modified readme

git-svn-id: https://plugins.svn.wordpress.org/key4ce-osticket-bridge/trunk@936099 b8457f37-d9ea-0310-8a92-e5e31aec5664